Life Alert Reviews

About two weeks ago I fell going shopping at a store. I pressed the Life Alert button, EMS came in about 10 minutes, check me out, and asked how I was feeling. I told them I was fine, they helped me up and everything was OK and I came home. They made me feel a lot better and was very helpful.

I called Life Alert to get information about their service for my mother. I spoke with a customer service representative. He informed me that we could do a conference call with my mother to discuss it further. The 3 of us talked about it and my mother decided to go with it. During the conversation the rep never volunteered that there is a 3 year contract. I had to ask if it was month to month or a contract. Even so, my mother said she would go with their service. They took her information and credit card number, etc. They told her they wouldn't charge her card until she signed the contract, which they would send within 3 days. We looked at the reviews of Life Alert and decided not to go with the service after all, because it is very difficult to get out of the contract, even if you provide the paperwork needed from the doctor, etc stating that the person is no longer independent.

I went to open the bathroom door and the door had locked. I tried numerous times to unlock the door but was unsuccessful. I had an appointment within a few hours. With the help from Life Alert, they notified the apartment office. The maintenance man arrived and was able to enter my apartment, and with the proper tools, he was able to get the bathroom door opened and I was able to make it to my appointment on time.

I woke up about 6 AM. Didn’t feel quite right, my right hand felt different, and within about a half hour I couldn’t move my right leg and then my right arm. I pushed the Life Alert button and within seconds the Life Alert was talking to me. There was no doubt I would have been paralyzed. I didn’t know I was having a stroke. But after the first responders were here and talked to the Life Alert man, he remarked, “that was the sickest thing I’ve ever seen.” I have praised Life Alert to the people I associate with at my community center I go to and to my friends at the local AM legion, and anyone who will listen. Life Alert saved my life.

On one occasion, mom slipped out of the chair and was unable to get up; great service and quick! Also so courteous. Two other occasions, Life Alert facilitated communication for mom to reach her daughters with important information. Very happy with your service! Thank you!

My father fell down and hurt his hands, elbows and back. Life Alert notified my two sisters and me very quickly. Ambulances arrived fast and attendants treated my dad very well. We appreciate the follow up calls.

Fell in driveway, couldn’t get up , did not have phone with me. Had the Life Alert neck button on - was not near the speaker in the house, pushed it anyway. Soon my friend came by and then the ambulance. You had alerted the ambulance and friend even though I couldn’t answer. Thank you!!

My mother woke up one morning and that was all she could do was be awake. Unable to communicate at all. Life Alert came right away with the service. EMS had all of the information on file from Life Alert. No issues at all. Life Alert has definitely been a valuable asset.

I had a sudden episode of extremely painful diverticulitis. Not only that, my blood pressure fell to 80/30 which caused me to almost pass out. I hit my Life Alert pendant and I would say the ambulance arrived in about 10 minutes. I was taken to the ER, which I don’t really remember, but know Life Alert saved my life.

They stayed on the phone, kept me and my granddaughter calm; it’s like someone was with us….The people of Life Alert have been wonderful and it keeps me and my son worry free.

She was home with a caregiver and needed help. Life Alert helped out in a timely fashion and never dropped the ball. They carried out the job from beginning to end. Overall highly rate them. Very happy.

I actually set off my Life Alert wrist alarm when exiting my home for a Dr. appointment. I did not hear the unit inside asking if I needed assistance. They took the appropriate steps to make sure I was safe. I feel safe with Life Alert.

I fell while transferring to my motorized wheelchair. When I landed, I was in my walk-in shower. I couldn’t reach the phone on the counter and I did not have my cell phone with me. The last thing I remember is falling on my back in the shower and pushing Life Alert. Had I not had Life Alert, I would have lain in my shower for six hours!! I highly recommend Life Alert.

Mother has fallen several times. She is 94 and weak. Life Alert responded quickly and notified me ASAP. There have been other incidents- like when she disconnected the base and mailed it back to Life Alert-she was confused. They located it and mailed it back. We cannot recommend Life Alert enough. Thank you!

I was in a lot of pain. The Life Alert operator called the ambulance. She must have given the ambulance office my phone number because their office called me. Life Alert operator kept reassuring me she would stay and talk with me until help arrived. Life Alert alerted my son who met me at the emergency room.

Life Alert notified my family out of town at the time and took care of getting me an ambulance to emergency hospital of my choice. I was outside and could not get in so I could not hear them talking to me. But they knew I needed help because I kept pressing the alarm on my wrist and they sent help right away.

I was going into my house when I lost my balance and fell outside. Can’t get up myself because I have two knee replacements. I called Life Alert and in 5 to 10 minutes, EMS were here. Help me in the house and made sure I was OK. Cleaned off a scrape I got on my elbow.

When I was ill, Life Alert called my son. I feel you are very helpful. I feel secure and know you are there to help me.

I obtained the service when my dad was in the hospital and my mom was home alone. When he came home, the service was utilized several times. I tried to modify responses, but they are so rigid that it was like hitting my head on a brick wall. When my parents moved into a senior living with pull cords and people to respond 24/7, I tried to cancel my service. I was not allowed to. I fought with them for several months and finally gave up. Paying 8 months for a service that is not necessary. They are not customer friendly. Buyer beware.

On two different occasions, my mother (age 94) fell, one time breaking her leg. Life Alert’s response was immediate, professional and helpful in getting an ambulance to me quickly. Life Alert staff stayed on the monitor until the situation was under control and took responsibility of telling the medics my mother’s history which they had on file. The staff and your service are amazing, and we have already recommended you to friends, neighbors, and even our doctors. Thank you.

Since I had uncontrollable bleeding in my mouth from dental surgery I could not speak. So all I had to do was push a button!! Operator figured out I needed help and EMT’s came soon after. Life Alert notified my contacts in good time and they came to E.R.

I fainted. As soon as I came to - I pressed my Life Alert button - answered immediately. My neighbor came in. They asked her to stay on the line until EMS arrived. Very helpful.

I fell and could not get myself up. I could not get to my phone so I used Life Alert. The paramedics came to get me up. My vitals were good and I was not hurt, just a little sore.

I had fallen and fractured several ribs. Life Alert responded quickly to my alert signal and EMS transported me to the hospital. Staff were courteous, helpful, and took care of me well. I’m grateful for this quick response.

My mother fell in the restroom. She was able to get herself to the hallway so she could speak with Life Alert. I was notified that she had fallen, was alright- not bleeding, but that she did need help up. Four other members of my family showed up as well. Life Alert stayed on the phone, until my nephew (who had to identify himself) was able to get my mother in a chair. We appreciate that everybody who entered the home had to identify themselves. We received a call back from Life Alert 20-30 minutes later to check on my mom.

I got Life Alert for my sister who has a degenerative muscle disease. When I called for information, a rep called me back and we had a pleasant chat. When he told me the cost of Life Alert, I was taken back a little. There are SO MANY CHEAPER services! I've heard things about the cheaper services, though. Unreliable, battery needs charging, cheap equipment, unreliable at least 10% of the time. The rep wouldn't allow me to get off the phone, but not like a salesperson. More like a doctor. He asked many questions and made me realize that it would be unwise to go with anyone but Life Alert. I can understand how anyone else would have considered the rep "pushy." But he really crystalised the need for this service for my sister and I've heard the stories of how the other, younger companies who try to do the same thing, fall dangerously short.

I have fallen three times since getting my Life Alert. I pushed my button and the operator came right on. They called the EMT’s and stayed on the phone until they came. The EMT’s loved all the information they had. It went quickly and, well, no broken bones yet. Bruises and a cut only. My deaf husband feels better that you are there! He worries he won’t hear me.

About 3 weeks ago, I fell outside (didn’t get hurt). I pushed my Life Alert button, not sure if it went through. Less than a minute or so my phone rang and it was Life Alert saying, “Paramedics are on the way.” Then asked if I was hurt and then said they would call my daughter. I said my son-in-law was on his way up. I was able to call him. Life Alert called paramedics and son-in-law, and talked to them. So, I am so glad I had it or I would have been in trouble. If I hadn’t had Life Alert, I don’t know what would have happened. Where I fell, no one would have seen me and it would have been an hour and a half before my daughter would have called, and then when I didn’t answer, they would have come up to see where I was, and been really worried… Yes, I am thankful for Life Alert.

At 9:30 PM I went to a gated dog pen to see if it was cleaned. With a quick move to the left, I lost my balance and could not catch myself, as I was trained in therapy, so I fell on my face and could not get up. So I struggled and struggled until I had to give up and used my Life Alert to help. Three police and three medics arrived and helped me up.

I passed out and fell to the floor in the hallway. My granddaughter and great granddaughter called my name, I came awake and noticed blood on floor and pushed my Life Alert button and medics arrived. Spent four days in hospital. All Alert personnel were polite and very professional.

Patient had shoulder pain while I was out shopping. He pressed his Life Alert button. The fire department came. Life Alert notified me as I was on the way home. I arrived before the rescue left with him. The head EMT team told me that Life Alert was extremely helpful to them.

I fell down and could not get up. I used the alert system which was in another room and the contact stayed with me the entire time until emergency aid came to help.

Life Alert has been a trusted source of assistance - it helps ease my worries when I’m not around to help my mom. There have been a few occasions in which she pressed the pendant for help. I immediately got alerted and a rep will continue to reach out to me as the point of contact until confirmation of care is received. Courteous staff always! Thank you!

My mother fell and broke her arm. She could not get up off of the floor so she used her Life Alert to get help. Life Alert contacted me (I was 400+ miles away) and when they dispatched 911, when the ambulance left with her going to the hospital, and when she arrived at the hospital.

I fell in my bedroom and fell against the bedside table. It made a big bruise on my hip. I couldn’t get up because my arms were too weak to push up so I had to call Life Alert. EMS came pretty soon and picked me right up. They were real sweet and professional. They made sure I wasn’t hurt!

I recently fell in my bathroom; Life Alert was notified and dispatched the fire dept and EMT unit. They were able to get me up and back into my bed. This was all done promptly after I pressed the Life Alert button on my wrist. This was a very positive experience with Life Alert. I have fallen and used Life Alert 3 times since subscribing.

My dad blacked out from extremely low blood sugar and fell on his kitchen floor. When he regained consciousness he pushed his Life Alert button. When the EMT’s arrived he was transported to the hospital. He had to have surgery on his knee and spent a week in the hospital. He is now in rehab at a local facility and expects to be home in three more weeks.

My mother lives alone and falls a lot. She fell in the laundry room and couldn’t get to the phone, so she pressed the Life Alert button. Paramedics were sent and helped her get up. She was fine. Life Alert called me to let me know she was fine.

My mother fell and could not get up. I called and Life Alert had an ambulance called and stayed on the line until they got here.

Life Alert came very rapidly after our call. They were very helpful, knowledgeable and courteous. They are the ones to call in a medical emergency.

I was having a T.I.A. (mini stroke). My daughter pressed the Life Alert button. They answered immediately and the paramedics were there within minutes. Thanks for such prompt service.

Latest episode, was in Georgia visiting my daughter when I fell and had to call Life Alert. EMS was there in 15 minutes, helped me up and made sure everything was okay on me. Told them I was fine and they left. Life Alert called me back later for a follow-up, to make sure I was still OK. They were great, would recommend them all the time.

Emergency help was needed. Life Alert responded quickly and we received the emergency help that was needed, including the trip to the hospital emergency room.

I fell in the bathroom and could not get up. I called my Life Alert and the fire department came and helped me up. They were prompt and efficient.

I fell in the backyard and pressed my Life Alert pendant. Fire dept and EMS arrived, picked me up, and helped me back into my house. Nicely done - thanks.

I was home alone and I fell on the kitchen floor hitting my head. I was bleeding from where my glasses hit me. I immediately pressed the Life Alert button on my wristband and someone came on the speaker right away and I explained that I could not get up. They called the security gate for me and also my daughter who met us at the hospital.

I have a sun room filled with plants. I was watering them and for some unknown reason I fell backward and hit my left hand on a cast iron plant stand. Tore the skin on my left middle finger and it bled a lot. I tried to get up but couldn’t. So I pushed my Life Alert necklace and in a few minutes I had help. Everyone was very helpful and I’m so glad I have Life Alert.

I became dizzy and fainted. Luckily our caregiver saw what was happening and brought a chair. She supported me and pressed my Life Alert bracelet. They called 911 and the EMS came to take me to the ER for treatment. I was incapacitated and vomiting for about 45 minutes.

I was changing clothes in the bathroom and lost my balance. Fell and I can’t get up on my own since I had Peroneal nerve surgery. My daughter was home, but has health problems and couldn’t help me get up. Life Alert is a big help to me in times like this. A big thank you!

What a wonderful, caring company you have! My Life Alert neck pendant was stolen (police know). I quickly was sent another... That, too, was stolen. The woman to whom I spoke was kind and empathetic and said if I paid $25 postage, there would be no charge for another. I told her she took a bad day and turned it in to a beautiful day! As you know, the best advertising, it’s been said, is word of mouth. (I’m on the job!) All the folks at Life Alert are great, with much patience and empathy. Thank you for being you and having this wonderful company!

I had a very bad infection w/chills, shaking etc. If I didn’t have Life Alert and got the help I needed, I would not be alive today.

My mother was having uncontrollable vomiting, fever and mild chest pain. I called Life Alert, the activated EMS right away and help was en route quickly. Responded within 8 min. The staff stays on the line to reassure us and remained on line til EMS arrived. She then gave EMS the med. list and information needed.

As I came in the front door, the paramedics were already inside the home. My mom fell from her chair and they helped her. It’s so great she has her Life Alert on her necklace and they responded immediately to her needs….I’m just happy the paramedics came quickly. Thank you!

I slipped and fell in my upstairs hall. I spent 2 or 3 hours thinking I could push myself up from the floor - gave up. Pushed the necklace button for Life Alert. Passed out. Ambulance arrived, perfect service all along the line.

Each time my mother activates her base or pendant the response of your company is immediate which is greatly appreciated. Mom is 92 with dementia and your service gives her as well as myself a tremendous amount of peace.

I fell on the kitchen floor at 2 AM and could not get up. I hit the Life Alert button that was around my neck and got a fast response. They called the fire dept. and they were here in five minutes. Everything worked out fine.

When I fell, I pushed the Life Alert pendant and the ambulance came out immediately and took me to the hospital. They also notified the people listed as emergency contacts and kept them informed, which was very helpful. The service was so much better than I expected. I give you my heartfelt thanks. I wear my pendant every day and I am very grateful for your service. I have mentioned your wonderful service to my other family members, and thank you again.

I fell in the kitchen with a cup in my hand. I could not get up without help. I pushed my Life Alert button and they responded immediately. Within less than 10 minutes, firemen were in my house. Stopped the bleeding, talked with me about what happened, how I felt, took my vitals, and made suggestions to help them get in the house more easily.

Patient awakened from sleep and knew she needed help. Her caregiver tried to persuade her to go back to sleep so she pressed her Life Alert call button and requested an ambulance herself. Turns out, she did need medical help. Spent time in hospital and now in nursing home for therapy. Thank you!

I was in my house watching TV - had to go bathroom. It was 2:30 AM, I am in a wheelchair. Got to go bathroom. Came back and locked wheels on wheelchair. I stood up, felt weak but turned around to sit on bed edge. Suddenly, I felt weak and fell on floor - couldn’t get up - legs caught in wheels. Pushed my Life Alert button and within five seconds someone called in to me and said someone was coming. Police came in five minutes. I got up. Thank you!!

I am a widow. Began to hear running noise and other sounds of someone near my bedroom window. Did not think to dial 911, just quickly went to my Life Alert machine and hit button. Response was quick and effective. I think my neighbor and children were outside, but not positive!!

On May 2, 2019, I fell on my way to the mailboxes in my community. I tripped on the curbs and fell forward and hit my face on the concrete. I cut my eyelid - and fractured my wrist. Life Alert was called and help arrived within 10 minutes. Police, EMT, ambulance - I was taken to the hospital - everyone was very helpful and efficient. Very good care.

I was alone and fell on the bathroom floor. I pressed my Life Alert button - I was answered immediately and the fire dept. came and helped me up. All was well - no injuries. Thank you, Life Alert.

I am 80 years old and live by myself. Since my son enrolled me in Life Alert I have had to call for help (4) times. The first (3) calls was because I lost my balance and fell down and needed help to get back up. The last time was severe pain in one of my legs and knee in the middle of the night. Had to be taken to the ER for X-Rays and treatment. I cannot tell you what a help Life Alert has been to me. The police that came to my house with the ambulance and the EMTs were so nice to me, and arrived very quickly, and knew exactly how to get in my house and had all my information in order to treat me. Thank you for your service! God bless!

I fell in my bedroom and was unable to roll over or get to my knees. Life Alert came and EMS helped me up. I was very grateful to have had them and your help.

I was washing clothes, turned on my dryer, and went out to the living room. All of a sudden I heard my Life Alert alarm saying get out of house! I got some belongings and animals, and went through the house. I didn’t smell anything. I went to the back bedroom and it was full of smoke, so I did what the alert told me. I thank “God” and “Life Alert” for saving me from a tragedy. Thank you again and fire company.

I collapsed on the floor due to weakness and dizziness. Fortunately, I was alert and called Life Alert, they stayed on the machine with me until EMT’s arrived. I had to have a pacemaker installed because of a bad heart. I may not have survived if I hadn’t had Life Alert. Thank you so much.

I woke up about 2:00 AM having trouble breathing. I called my neighbor to look after my animals because I was going to hit the Life Alert button. The response was fast and the ambulance was on its way. I became unconscious in the ambulance and don’t remember anything else until I woke up in the hospital. I was lucky I woke up. I almost didn’t!

After taking a fall the day before Easter, the pain of a broken rib caught up w/me. A couple of days later, and not knowing whether it was from the fall or if my heart was acting up, I pressed the Life Alert help button in my bedroom and went to open my apt door. The EMT’s came in and listened to my heart and assured me it wasn’t my heart. At the hospital an X-Ray showed the broken rib.

I was alone and my care-givers were out of town. In the bathroom, I fell and broke my tibia against the toilet and hit my face on the tissue paper dispenser. I pressed my Life Alert button and shortly after help arrived. Thank you, Life Alert.

I had a sciatica nerve attack and could not walk. Life Alert contacted EMS and they were here in a timely manner and I was transported to the hospital. Everyone was very courteous and helpful.

My first experience with Life Alert was excellent. When I called Life Alert, the lady that answered stayed with me on the phone until help came in. It was very reassuring to have someone talking to me, I was so scared, I live alone. EMS took me to the nearest hospital and were very reassuring that everything is going to be O.K. EMS registered me then left. I am so glad I had Life Alert. Thank you.

I fell in my home and broke my hip. Help came so fast after my daughter-in-law hit the Life Alert button. It was amazing and everyone that came into the house was efficient and kind. We have told everyone about Life Alert and how fast everything happened.

I fell in my living room. I was not hurt but could not get up. I barely had my hand off my button when a very nice gentleman came on, sent help, and stayed on the line with me until the paramedics arrived, and then gave them a list of my medications and a brief medical history. It was my first experience with Life Alert and I was so pleased. I would not be without my Life Alert button.

I went out in my yard with my son to pull a few weeds. I was down the hill near the road when I lost my balance and fell backward. I could not get turned around to crawl and sat there hoping someone would drive by. A neighbor saw me, and came and helped me up, walked me to the house - not hurt! Calls came from 2 children to check. The ambulance arrived also - everything OK!

Life Alert is great! I called and they immediately answered and kept me on the phone until the paramedics arrived. I have had to call 2 times in the last month and Life Alert responded properly.

It was Easter Sunday, early AM, husband fell and, being a large person, I was not able to get him up. So I pressed his [Life Alert] button and Life Alert answered right away. I am very happy with this service and thank goodness the nursing home suggested he have it. Everyone who helps from service is always very nice.

I was weak and had a heart rate of 42. Pushed my Life Alert pendant and the Life Alert operator answered right away. She dispatched EMS and stayed on the line with me until EMS arrived.

I fell out in the driveway and could not get back up. After I pushed the Life Alert button, police came and helped me up. They took my groceries in for me. The ambulance came and took me to the hospital because I was weak. I was very thankful that the Life Alert button worked.

I had fallen on the floor and was unable to get up on my own. The Life Alert staff person stayed with me by communicating until the attendants (firefighters) came to help me. After they left, Life Alert called to make sure I was okay. Thank you.

Wife slipped and fell down. She could not get up. Life Alert was contacted and help arrived within 10 minutes. She was lifted up and put in a chair. They monitored her blood pressure etc., fortunately, she was not hurt.

I was not feeling well at all but didn’t know why. I needed help and Life Alert got me that help. They got me an ambulance and stayed on the phone until they came. Life Alert even checked with the EMT’s I thanked them. I was in the hospital for 3 ½ days. I was severely dehydrated.

I had my first anxiety attack at home and just lost my husband in January 2018. The responders were very polite and assured me I would be ok. Very thorough and pleasant. I have recommend Life Alert’s service to friends and family.

I fell on the floor and couldn’t get up by myself. I pushed my Life Alert and they immediately called for help because I can’t hear very well and couldn’t hear them. They immediately called my son and daughter, and the rescue squad. As it turned out, I didn’t have to go in the rescue squad. I am 95 years old and so very appreciative.

I fell, pushed my Life Alert button around my neck. The crew responded immediately. The crew was at my house in 5 minutes or less. Made sure I was okay, asked if I wanted to go to the hospital. I was very, very happy with the service.

I was sick, used Life Alert. They were very helpful and they called for an ambulance and I was admitted. I am very happy with your service and I would recommend it to anyone.

My mother experienced a medical emergency while I was out of the country. Upon my mother requesting help, Life Alert immediately called and had EMS in route. It eased my nerves tremendously having Life Alert. The rep from Life Alert called me to let me know that my mom was being transported to the hospital. I appreciated that he gave me a follow-up. My mother was also very satisfied with the quality service that Life Alert gave her.

Life Alert has helped my brother on multiple occasions. Reasons included falling and not being able to get up, dangerously low blood sugar, and dangerously low sodium level. Life Alert immediately called 911 services and stayed on the line until an ambulance arrived. Thank you.

My grandmother fell in her home. Life Alert called the authorities, along with family, and stayed on the line with her until everyone showed up. Life Alert has been invaluable. I recommend it to everyone. They also called back to follow up.

My husband fell off the bed on two different occasions. He pressed the button and the response was fast. They came and got him back on the bed, took his vital signs, and asked if he wanted to go to the hospital. He said he was feeling fine. They were very courteous, explained everything. We were very satisfied with the attention and service received.

My mom occasionally falls. We press the button, Life Alert comes on and sends the paramedics to our home (usually within 10 minutes). They help my mom into a chair and ask if she is ok. They are very kind and professional.

Dad, age 101, fell coming out of the bathroom. My sister, who cares for him, was out grocery shopping. Dad was unable to get up and he pushed his Life Alert button. Help arrived quickly and they helped him up. He was uninjured and my sister and I were contacted. Someone stayed with him until my sister retuned home. Thank you.

While in Florida I had trouble breathing, and was shaking, called Life Alert and explained the problem. They called the county emergency to have them dispatch help – Life Alert staff stayed on the line with me and also contacted my family – everyone was very professional and helpful.

My husband fell to the floor. I pushed the Life Alert help button. Life Alert took over – called ambulance for us. Notified my contact. Stayed on the line. Communicated with local EMT’s when they arrived. We are grateful!

Mom fell, tripped over folded comforter, thankfully landed on more towels and blankets. Mom and dad pushed their Life Alert pendants, and called me to say that they both activated the alert system. Very nervous, but thanks to hide-a-way key, first responders were able to get into the house and help mom up to stand. This system has really been a lifesaver. Money well spent for peace of mind.

My mom fell down a couple stairs and broke her shoulder. She pressed her Life Alert button and got help sent to her immediately. I was notified as well as 3 others listed on her contact list, plus I got a follow-up phone call. Fabulous service! Lifesaver!

I lost my balance and fell down in my bedroom. I was fine, but after trying 2 ways to get up – plus I could not reach my phone – I pressed my Life Alert button, but the call box was down a long hall and into the living room. I yelled and let the operator know I was fine and only needed my son so he could help me up. The operator stayed on line until he came and helped me up. The operator was very kind and made sure I was fine.

I became quite ill. I thought I had just a cold, but when I started to have chills and fever, I realized it was worse than a cold. I live alone and I’m elderly and I was shaking so badly from chills, I didn’t think I could even dial the phone. Life Alert contacted the local emergency service and an ambulance, and EMT’s were here quickly. I spent 5 days in the hospital with the flu and pneumonia.

Dad, at age 90, still living alone in his own home had fallen. At that point, his granddaughter signed on with Life Alert for him. He has fallen several times since then, pushed his button, and got the help he needed. I especially appreciate the calmness with which we were informed, and the callback to make sure the situation was handled well. EMS was called immediately and arrived promptly. It’s an excellent service! Thank you.

My mom was having chest pain. Life Alert was prompt in arriving and getting her to the emergency room. They alerted the family. Thank you for being there for her and our family.

Dad lost his balance on his scooter and fell. He hit the Life Alert button; they were here in 5 to 10 minutes. He had blood on his head so they took him to emergency hospital to make sure nothing was bad.

Professional company with excellent customer service. I feel secure in knowing my GPS version is protecting me regardless of where I am. Highly recommend LifeStation for your medical alert service needs.

I have not had to use this but it gives my family a sense of security for me when I am home alone or anywhere that they aren’t with me. It is very simple to use and seems to have instant response. My family thanks you.

On Feb. 23, approx. 11:00pm, I decided to take my dog out in a torrential rain. To make a long story short, I tripped and fell just off my carport. I am unable to get up once I get down, but I was uninjured. I pushed my help phone. Help arrived and got me up. Otherwise, I would have been in the rain all night. Life Alert probably saved my life.

My mom was very distraught and kept pushing her Life Alert button, wanting the police to come because she thought there were people in the house. She was scared although there was none there accept her aide. The operator was very nice and kind to my mom. I soon arrived at her house and we were able to get her to the hospital.

My husband was running a high fever, high blood pressure, and fast heart rate. He was septic. Life Alert got the ambulance here quickly and to the ER quickly. The Life Alert phone agent was very helpful and empathetic.

My sister, aged 78, had fallen while trying to enter my home through a side door. She didn’t use her walker as she was in a hurry to enter. I couldn’t help her to get up, so I pushed my Life Alert button and had an immediate response that help was on its way. It was a positive and lifesaving experience.

My mom fell in her kitchen on the 14th of March. She activated her alarm but was too far from the unit to be heard. Life Alert contacted myself and my brother, and emergency services. I live only about 2 minutes away and arrived at the same time as the EMT’s. She suffered a broken pelvis, but is now back home doing ok. Thanks to Life Alert!

Life Alert responded promptly. They were here quickly. They started asking questions to the patient and getting background information. They made her comfortable and prepared her for the trip to the hospital. We were very satisfied with the service.

I fell face down in my living area. I couldn’t turn over but I was able to push my Life Alert button and the system was heard in the next room. They couldn’t hear me but sent the fire truck and ambulance. I was alone because my spouse was in rehab with a broken ankle! I had opened the door and they were able to come in and lift me to my chair. My head and knees were bleeding.

My dad fell and I couldn’t get him up. It was 4 in the morning and we live in a rural area. I pushed his Life Alert button. The call was answered immediately and she stayed on the line with us until help arrived.

Our 91-year-old mother lost her balance and fell to the ground. Luckily, she was able to push her Life Alert button and she could hear them tell her help was on the way. Family was also contacted in a timely manner.

My husband fell in the middle of the night and because he was in another room, I did not hear him calling for me. He pushed his Life Alert button (which he constantly wears) and the call was answered promptly. Emergency people arrived within minutes and he was transported to the hospital.

Life Alert was amazing during my mom’s health problem. They made sure I knew what was going on, they did a great job. It gives me great peace of mind to know my mom has Life Alert and that you will take care of her while she is home alone. Thank you so much. Thank you for taking caring of my mom.

I had fallen a number of times and had to push for Life Alert with all my falls and they were right there and got emergency help right away. I tell everybody my husband and I both have this service and are blessed to have it, and I would recommend Life Alert to others. Thank you and God bless you all.

My husband fell in the house, was able to press Life Alert button and help was summoned. He does not remember what happened or the trip to the hospital. Thank God he was able to press button or he would have been there until I got home from work.

I woke up that day with severe pain in my abdomen. I didn’t have any idea what was causing it. I hit Life Alert and within 10 minutes, I was on my way to the hospital. Later found gallstones was the issue. Very happy to have had Life Alert.

I was suffering with chest pains and was having difficulty breathing. The Life Alert attendant kept me calm until the ambulance came and medical attention was given to me.

My mom was exhibiting chest pain and was afraid she might be having a heart attack. She summoned Life Alert, who contacted the paramedics. Help arrived quickly and she was taken to the ER. Fortunately, she is fine now. Thank you!

Life Alert’s response was fast, courteous, and so very comforting. Was so impressed with the speed in which you notified my sons. Thank you for your amazing service. The reason I needed help was that I suffered a compression fractured of my vertebrae – extremely painful!

I hadn’t felt good all day – very vague and detached – then knew I was falling but I was able to push my button and yell “help!” That was all I knew for the 2 days I was in the hospital. I live alone (with 2 dogs) on 10 acres. There is no way of knowing how long I would have laid on my living room floor – days – without Life Alert? I feel I owe my life to Life Alert.

The response from Life Alert was very good. I had help within a 15 minute time span. The overall incident was very positive. I don’t mind paying the monthly fee because of the response I get.

Fell getting out of bed and hit her head on wooden TV stand, also tore the skin on her left arm. Life Alert had fire department personal come to our house and pick her up, bandaged her arm, and put her back in bed. I took her to the hospital where she underwent surgery on her neck.

I live alone and at 4am I needed to call for the ambulance. I had no phone service at that time. When I pushed the button on my Life Alert they came through for me. Thank you.

I had a very bad low sugar count as I am a diabetic and I would not be without Life Alert, I have been helped a lot of times; therefore, I feel better knowing I have your help day or night. Thank you and God bless all your workers.

My mom falls quite often, and I tell everyone that we just love this company. Well worth the money. [Life Alert] are very helpful, the two women that came also changed mom cause she was wet. They are all so friendly and helpful.

I fell down and called my son, he and my grandson came and tried to get me up, but they could not do it. Then we called Life Alert, and a man and woman came and picked me up. They were very friendly and polite, also they knew what they were doing. We all were very happy and they did excellent job. Thank you.

Patient became unresponsive and they called the ambulance to take her to the hospital. Life Alert stayed on until we told them she was in route to the hospital. Thank you!

I have violent reactions to some antibiotics. This particular incident was an allergic reaction to Macrobid. I took 1 pill about 10:00pm and by 2:00pm, I could not breathe. I just pushed my button and Life Alert stayed on the phone with me the whole time until paramedics arrived.

Husband had gone to the bathroom with his walker and was coming back to the master bedroom without his walker, he sometimes feels that just because he is older (100) that walkers are for “old people” and he doesn’t think he is old nor does he need to use his walker, well he does. All Life Alert people we spoke with during and after lift assist was done were caring, thoughtful and concerned. We appreciate all of your help and also help from the fire department personnel!

I’m the son, my mother had problems breathing, I pushed the Life Alert button and within 13 minutes someone was there, saved her life. I recommend this service to everyone, very important. Good service, well needed.

I was home alone and fell in the garage. I pressed my pendant, (which I wear all the time). They answered right away in just a few minutes the paramedics were here. I didn't get hurt but they stayed with me till my daughter got here. Life Alert even called my sons, one in VA the other in MD.

I was extremely dizzy after a water aerobics class and afraid I'd fall (pass out) in the shower. Two ladies saw that I got home. I was afraid to rest very long for fear of passing out. I live alone. I called Life Alert and 2 vehicles came and 3-4 men in each took me to emergency at hospital. They got all info and hooked me up to equipment. I think. They were very nice and helpful.

In short, I was extremely pleased with the entire procedure. I felt like I was in very good hands. And someone on my Life Alert stayed with me and talked to me until EMT's arrived, which was very shortly and transported me to the hospital.

My mother woke up in extreme pain. I was unable to transport her to the hospital. Life Alert was notified. They immediately contacted our local ambulance. They stayed in contact until first responders arrived. I have had to contact Life Alert the past two years several times. They have always been prompt and very helpful. Highly recommend them.

I was extremely satisfied with Life Alert. Them calling ambulance service made it so much easier. I have recommended it to a few friends. It's worth every cent! My mom means everything to me and you all are the best.

I fell in the kitchen and stayed alert. Did not move because I knew I hit my head and was afraid of concussion. I heard a voice from my Life Alert machine but could not answer. I did not wait long before family and fire department were here. Although head was bleeding badly - no stitches were necessary - I always recommend your company.

I cancelled your service after an experience we had. I had your service for my Mother and Mother-in-law. When my Mom was found unresponsive, my sister pushed the button when she found her. The operator questioned whether it was a real emergency. Precious time passed before an ambulance was called (which we called). I asked for a full review of what happened and evidently no one thought it was important enough to check into since I never heard anything back. The person I talked to was not helpful nor were they concerned, so I wasn't surprised I didn't hear anything. There was a happy ending after my Mom spent several weeks in the hospital. She is doing okay now. We couldn't take a chance on something like that happening again so we now have a service we can trust.

I went to sit on the edge of my new mattress (7 inches higher than my old mattress) and it was too high and I slipped and fell and hit my head on the nightstand on the way to the floor. I have knee replacements and I couldn't get up, so I pushed my LifeAlert button. They were so quick in getting hold of the ambulance.

I fell after answering an early morning phone call. I pressed my Life Alert button and help was on the way. The ambulance was there in 5 minutes. I will not do without it ever.

My mother slipped and feel out of her bed. She was able to push her Life Alert button and received help within minutes. No injures - was helped back in bed by the paramedics. So thankful for Life Alert and all their wonderful responses in directing the fire and paramedics to the key, door and entrance. Wonderful team - great dispatcher.

Everyone we dealt with at the emergency call center was amazing and fabulous. Very happy with all service! Dispatch of ambulance was quick, very happy with service. Happy positive knowledgeable people. Even checked back with us afterwards. Life Alert is the best!! Even check with me if accidentally hit it.. Love it.

I was hit by a speeding car and the first thing I thought to do was push the Life Alert. They immediately assured me that help would be on the way. They stayed on communicating with me until I saw the ambulance arrived. My children were also notified immediately and were able to be contacted.

My dad had to go to the hospital. Life Alert kept us on the line and gave the paramedics all of the medical history so we didn’t need to worry about it. They gave us updates as to paramedics arrival as well.

I fell, I could not get up. I pushed the button, you came on, we talked, and you took over and handled everything. You talked to the paramedics and they took care of me. Thanks Life Alert. I love your service.

Life Alert was there for me, once again, when I fell and couldn’t get up – the dispatcher stayed on the line with me until EMS arrived. It’s comforting to know that, with a push of a button, someone will be there when I need help. Thank you all!

Was getting up in the morning and felt a great pain in the chest. Called Life Alert, told them what I was feeling and they had an ambulance here in no time.

I took a bad fall and couldn’t get up. Thank God I had my Life Alert button on. They got me help. I didn’t go to the hospital afterwards, but should have. I had to go a few days after because I broke my ribs and collar bone. I’m 88 years old and live out in the country all alone. I’m very thankful I have Life Alert.

My mother moved to an assisted living situation. She wanted to cancel her membership with LifeLock. She was told she was in a contract and was not able to cancel. She was not treated well at all. After many attempts to cancel she gave up. So she paid for the service for over a year without the service being used and she was living in an assisted living home not even where the service was. No one would help until her card was lost. Then they threatened to send her to collections and wow guess what they canceled her account. However, all she wanted was to not pay the last remaining balance of 269 dollars as she had been paying them for well over a year. They would not even listen! With the way I was treated and my Mom was treated, I would never use them! No one would even listen to what I was trying to tell them or even think about helping her!

I was sitting on the edge of my bed and slid off, sitting on the floor. I wasn’t hurt, but I couldn’t get up without help! Just pushed the button which I wear at all times. The firemen (2) got me on my feet. Thanks to Life Alert! P.S. I am 92 years old.