Life Alert Reviews
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About Life Alert
Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.
Visit www.lifealert.com- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
- $198 activation fee
- Requires three-year contract
- Not ideal for online shoppers
Life Alert Reviews
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Reviewed Dec. 9, 2020
My mother was standing on her bed trying to adjust the ceiling fan. She fell off and hit her head on her window sill. She called Life Alert and they sent the EMT/ambulance to her residence. They then contacted her emergency contacts.
Reviewed Dec. 9, 2020
Called Life Alert because mom had shortness of breath. Everything went smoothly and Life Alert stayed on the line until medical staff was done with them.
Reviewed Dec. 8, 2020
I had fallen and could not get myself up. Your Life Alert person continued to talk to me on the phone – after firemen came to the rescue, your Life Alert person asked if I was ok. Thank you.
Reviewed Dec. 8, 2020
My experience with Life Alert was very positive. Life Alert saved my life and I thank you.
Reviewed Dec. 7, 2020
I am her daughter and care giver. When she got up the day I called Life Alert, mom had fallen. I also live with her. I heard her calling me to help. She has dementia so she was talking strange by telling she was going to die, and calling her mom and dad to help her also. I tried to pick her up myself but I couldn’t. BTW! Life Alert has never disappointed us!
Reviewed Dec. 7, 2020
I sincerely slid to the floor in the garage and attempted to use both hands to fill a small pail with kitty litter. I just lost my balance because I couldn’t hold onto something steady – I needed both hands to fill the pail. However – there was nothing to hold onto to pull myself up – so all that was needed was for the ambulance people to pull me up!
Reviewed Dec. 4, 2020
Prompt on arrival, caring and concerned. I would recommend Life Alert to anyone.
Reviewed Dec. 4, 2020
I had been experiencing falls, no injuries. A friend was staying with me at the time of this event and said, “Let’s use your Life Alert pendant.” So we did, and EMT were here in about 15 minutes. She had to let them in the gate. All went well. This led to having a key coded box installed at the gate. Emergency responders were notified of the box and code. It has been a great relief having the key box there.
Reviewed Dec. 3, 2020
I fell twice, each time they came quickly and helped me off the floor, and took me to the ER. They were nice and professional.
Reviewed Dec. 3, 2020
Very polite and courteous. They stayed on line until the ambulance arrived.
Reviewed Dec. 2, 2020
I fell in my home. I crawled so I could reach the machine, pressed the button, and help was there in minutes.
Reviewed Dec. 2, 2020
I fell, couldn’t get up. Pushed the button and help arrived! They notified the fire department. Help came quickly. I rely on my Life Alert button!
Reviewed Dec. 1, 2020
I was having a rapid heartbeat of 152 BPM and I was nervous about it and called my daughter, who called Life Alert. Within minutes, the fire dept. responded. Was checked out completely and heart rate was back to normal. My main praise is the rapid response at Life Alert and the speed of the fire dept.
Reviewed Dec. 1, 2020
If you are living alone, young and old should have this service. A young adult could easily fall in the bathtub without any help around and the cell phone is on the counter.
Reviewed Nov. 30, 2020
He has used your services several times. Always very courteous and helpful. Always notified the family immediately. Very pleased with your service. Thank you.
Reviewed Nov. 30, 2020
My husband, who has Parkinson’s disease, had a fall and suffered a skin tear on his arm. Life Alert was called and EMT arrived quickly and transported him to the emergency
Reviewed Nov. 27, 2020
I fell at home and my wife called Life Alert. They were here very quickly – rescue squad and Life Alert stayed on the phone until help came. Thank you.
Reviewed Nov. 27, 2020
My dad has fallen on a number of occasions. Life Alert has helped us by responding immediately and staying on the line with us until paramedics arrived.
Reviewed Nov. 25, 2020
I fell in the bathroom, could not get up. Pressed the button on the bracelet. Life Alert summoned help. Arrived in minutes and helped me get up, and all was good!!
Reviewed Nov. 25, 2020
My mother has had several falls and Life Alert has been the best thing we’ve done. Everyone involved has been so professional and kind. We suggest Life Alert to many!
Reviewed Nov. 24, 2020
Service has always been great. We are very glad we signed up for Life Alert.
Reviewed Nov. 24, 2020
I had a TIA and fell in the hallway. I did not break a bone nor was I unconscious. I rang Life Alert and the response was immediate.
Reviewed Nov. 23, 2020
Life Alert was courteous and wanted to help. Got an ambulance here to transfer me to the E.R
Reviewed Nov. 23, 2020
I fell in my living room 10:30 pm. I could not reach my cell phone, so I pressed my Life Alert button and had an immediate response. I told them NOT to call first responders as I simply needed help getting up. Within minutes, my daughter and granddaughter, were in my apartment. When a check call was made I assured Life Alert I was ok!
Reviewed Nov. 20, 2020
Attentiveness, courteousness, respectful and patient. I am 104 years old and I live alone. Helpful.
Reviewed Nov. 20, 2020
Sunday, July 5, 2020, I became dizzy. My Life Alert button was heavenly. Passed out on recliner just briefly and Life Alert was there immediately, and emergency personnel came quickly and got me to the hospital. Thank you, Life Alert!
Reviewed Nov. 19, 2020
We have had only good experiences using Life Alert. It’s great when an emergency happens and you are too nervous or upset to find your phone to call 911. Thank you, Life Alert, we recommend.
Reviewed Nov. 19, 2020
I had fallen off the bed. I can’t kneel because of knee replacements. Life Alert got in touch with paramedics. They were here in no time. Life Alert also had my meds list which they gave to the paramedics. I was more embarrassed than hurt. Paramedics were great.
Reviewed Nov. 18, 2020
I fell because of a faulty walker. Your help made all the difference. I am so glad my daughter got it for me. I could have been outside for a long time.
Reviewed Nov. 18, 2020
I fell in my house and Life Alert was on the phone until emergency equipment arrived. Your service was very good.
Reviewed Nov. 17, 2020
I was having a problem with shortness of breath and weakness in walking. I live alone. I had felt depressed and anxious. I pressed the Life Alert button and the person answering was very thorough and efficient, and help came immediately. They were very capable and comforting. I was pleased with everything.
Reviewed Nov. 17, 2020
Life Alert was prompt, paramedics were polite and helpful. (I fell in my bathroom. No fractures, just a little fall). I do appreciate Life Alert. Thank you.
Reviewed Nov. 16, 2020
I fell down and called Life Alert. They talked to me until rescue squad arrived. I was so glad to have someone to talk to and know they are concerned.
Reviewed Nov. 16, 2020
Excellent service. Upon pressing my Life Alert button, they stayed on the phone keeping me informed that the ambulance was on the way to my home and until they arrived.
Reviewed Nov. 13, 2020
I was given quick and fast service by the person on the phone. He continued to talk to me until medical service arrived. I am most satisfied with Life Alert. I live alone and am age 89 years.
Reviewed Nov. 13, 2020
I have called Life Alert several times in the years, with fall and breathing problems. The last time being in January of this year. All the times have been positive and helpful.
Reviewed Nov. 12, 2020
I got careless! I bent over to pick something up knowing I should have held onto something. I couldn’t get up, so I set off my Life Alert! Thanks Life Alert, responded within minutes.
Reviewed Nov. 12, 2020
I fell and was not able to get up. After calling Life Alert, they got here in a reasonable amount of time. They were very professional.
Reviewed Nov. 11, 2020
This relates to several visits of Life Alert to my mom. I cannot say enough good things about how she was treated – very courteous, professional, and caring. Thank you so very much.
Reviewed Nov. 11, 2020
I slipped on a tile floor and could not get up. I summoned Life Alert and very soon an EMS arrived and took care of my needs.
Reviewed Nov. 10, 2020
Very pleased with service. Had a terrible fall due to dehydration and it caused my eye to bruise and a vein problem due to the fall. Service couldn’t be any more efficient, and very professional.
Reviewed Nov. 10, 2020
Life Alert has helped me when I fell and couldn’t get up. Life Alert has been a blessing. Thank you for your service.
Reviewed Nov. 9, 2020
I tripped over my own 2 feet. Fell in the kitchen. I laid on the floor for a while until I remembered my necklace alert button. They could not hear me (family nor Life Alert) so they called 911 and then my family (who I live with). 911 came and took me to the hospital. I broke my hip. If not for Life Alert, I would have laid there for hours.
Reviewed Nov. 9, 2020
I fell in my home. Called Life Alert and they responded immediately and stayed with me until they spoke with the paramedics. I felt safe.
Reviewed Nov. 6, 2020
I called in, got a most professional response, an ambulance quickly and another life was saved. Thank you for your service.
Reviewed Nov. 6, 2020
When I called, I mean, you know I pushed my alert button around my neck, they responded that second. And very helpful every step of the way. It was my daughter-in-law that needed help. They did ask her all the right questions. Thank you all so very much. Would give Life Alert all “5” stars. No questions about it.
Reviewed Nov. 5, 2020
At 3:30 a.m., I exited my bed to go to the bathroom located in the room next to my bedroom – and my legs failed to support me causing me to fall head-long into the corner door facing. Blood was gushing from the top of my head so I hit the floor. I immediately pushed the Life Alert button around my neck and help was on the way. Ambulance, EMTs, Hospital, 12-15 staples (not hospitalized). Staples now removed. Thanks to Life Alert system!
Reviewed Nov. 5, 2020
On Aug. 3, 2020. I pressed my Life Alert button to get an ambulance to get me to the hospital for a bladder infection and kidney stones. They were here fast and the person at Life Alert was very helpful. Thank you.
Reviewed Nov. 4, 2020
I went to the bathroom around three or four pm. I reached for the handicap rail. I missed it and I fell backward. After a while, I realized I could not get up on my own. I mashed the buzz for help. Everyone was very helpful and polite. The help came, got me up and helped me. My family came. Thank God for Life Alert.
Reviewed Nov. 4, 2020
I fell and could not get up. Thank God I have Life Alert and you came to my rescue. Three men showed up a few minutes after I called and I was treated so nice. I feel so safe with Life Alert service. I live alone and don’t have anyone to help me.
Reviewed Nov. 3, 2020
I lost my balance and could not right myself. I was alone and needed help to get up from the floor. Using Life Alert, I pushed a button on my pendant and was immediately connected with Life Alert who sent out EMTs and contacted my husband and daughters for me.
Reviewed Nov. 3, 2020
My wife had a heart attack. We used Life Alert and the people were fantastic. I would recommend them to anyone to use… I would like to thank the staff that was there that morning. They stayed on the line until police and EMTs arrived.
Reviewed Nov. 2, 2020
My husband fell using his walker to get to the bathroom at 11:30 pm. He fell or blacked out, and went down very hard. He broke/fractured his hip. I hit the button in the shower and had a quick response and an ambulance was on the way.
Reviewed Nov. 2, 2020
I was in the back yard and I fell. I couldn’t get up and I did not have my phone to call for help. Thank God I had my Life Alert button. Life Alert sent help and the firemen helped me up after I yelled for them that I was in the backyard and to come through the gate.
Reviewed Oct. 30, 2020
I have fallen out of bed five times, out of a chair once, and on the kitchen floor once – and last of all – on the back porch. At no time do I recall any symptoms preceding fainting but I simply blacked out suddenly and woke up face down, unable to get up. I pressed my Life Alert each time and was rushed to the ER. Reasons for blacking out are not yet identified. Thank the Lord for the invention of your device!!
Reviewed Oct. 30, 2020
Promptly answered call and notified ambulance immediately. The operator stayed online with me and kept checking on the circumstances. When the ambulance arrived they confirmed their arrival. We have no complaints about Life Alert. Thankful we have it, thanks to our daughter.
Reviewed Oct. 29, 2020
I had a severe edema in both of my legs, which was very painful. About three am on July 23, I had dozed off in my chair. When I got up to go to bed, because of the pain, my left leg gave out and I fell with my walker. I pushed my Life Alert button. My phone was not by me at that time. When the phone rang, I couldn’t answer it. After about 20-25 minutes, the ambulance came. Thank God for Life Alert.
Reviewed Oct. 29, 2020
My father became very confused and wouldn’t take his meds and thought we were trying to hurt him. He had a UTI that was severe. His doctor told us we needed to get him to the hospital. We called his Life Alert and they contacted the ambulance and police. Life Alert stayed online with us until they came.
Reviewed Oct. 28, 2020
Fell in the bathroom. Used the Life Alert pendant. Even though I was a distance from the main unit, they were able to hear me and dispatched ambulance right away. Also notified both of my sons and one of them were here before they had me in the ambulance.
Reviewed Oct. 28, 2020
I fell in our drive. It was being replaced, it was rock and clay base ready for concrete. I caught my left foot and fell really hard, hitting my left shoulder and head and entire left side. My left shoulder was broken in two places and had to be entirely replaced. My left arm was badly bruised as well as my hips and legs. We called Life Alert and the ambulance responded and took me to the hospital. Very polite and helpful.
Reviewed Oct. 27, 2020
The advertisement: “I fell and I can’t get up,” truly happened to my mother. Without Life Alert, I am not sure for how long she would have laid there.
Reviewed Oct. 27, 2020
I fell on the porch. Life Alert called police and first responders, ambulance, and people on my list. Ambulance people put a sheet around my back and pulled me right up. Luckily, I was ok. Thanks to Life Alert!!!
Reviewed Oct. 26, 2020
Life Alert is and has been very helpful and courteous during mother’s falls.
Reviewed Oct. 26, 2020
I fell recently at a very early hour of the day. We called Life Alert, received assistance reasonably quickly from local EMTs. No drama. Yours is a good outlet. I’m glad to be a customer.
Reviewed Oct. 23, 2020
I was having problems trying to get breath and was having problems with chest pain. I am so glad that I have Life Alert. Thank you so much.
Reviewed Oct. 23, 2020
I fell on my front porch. I was able to crawl into the house to the Life Alert box. I was unable to get up from the floor. I called Life Alert. They responded immediately. The local EMS and Life support team from the fire department was there quickly. They helped me. Thank God for this service.
Reviewed Oct. 22, 2020
Whenever I call they were always on time. They never give up until they KNOW help is with me.
Reviewed Oct. 22, 2020
I have nothing but praise for the staff and the experience I had. Unfortunately, I have had to used them more than once – and have always been satisfied!
Reviewed Oct. 21, 2020
Life Alert was prompt, professional and careful on handling patient – who truly had fallen and couldn’t get up!!!
Reviewed Oct. 21, 2020
I slipped and fell on wet concrete and couldn’t get up. Life Alert came fast and helped me up. Thank goodness as it was still running and I needed them to come fast! I’m glad I had this service.
Reviewed Oct. 20, 2020
When I called, they amazed me right away and the 911 group came within a few minutes. They worked very fast with me and very careful with me. Very pleasant young men, I would surely recommend them to my friends. Thank you.
Reviewed Oct. 20, 2020
I live alone in a 1st floor apartment. I fell off my bed about 12AM and pushed my alert button. After a few min. my land-line phone rang – which was close to where I was lying. I answered and Life Alert asked immediately if I was hurt, and about 10 min. later they entered my apt and picked me up. Took my blood pressure!
Reviewed Oct. 19, 2020
My mother had fallen outside and was having difficulty getting up. She was able to push her button and quickly received help.
Reviewed Oct. 19, 2020
I am 90 years. They sure did help me. I was hurt really bad and stayed in the hospital for three days, I am doing better now. They sure do respond quickly. I am proud of that.
Reviewed Oct. 16, 2020
I didn’t want to live. I pushed the button 3 times and this very concerned lady came on! She stayed with me the entire time it took the ambulance to get to me. I still heard her voice after the men came in and took over. I felt like she was sitting next to me while waiting. Thank you!
Reviewed Oct. 16, 2020
Mom was on an antibiotic for a UTI and had been experiencing loose stool. She became very lethargic and was moaning. She experienced sharp pain on right side of abdomen. We are so happy she has Life Alert! They were fantastic!
Reviewed Oct. 15, 2020
Answered promptly – was helpful and calming. Ask of problem and got me help quickly and someone talked to me until ambulance got here and F.D was told problem and other information. I feel safe and secure with Life Alert. I am a 87 year old widow, poor health and live alone.
Reviewed Oct. 15, 2020
I fell in my living room and broke my right arm. They couldn’t hear me very well because my machine is in my bedroom but they called the paramedics and my friend who has a key to my apartment, they came up and opened my door.
Reviewed Oct. 14, 2020
I have had repeated falls. Life Alert is prompt and they have always been very calm. I’m so glad I have this service.
Reviewed Oct. 14, 2020
They got help here and stayed on the phone through the paramedics’ arrival and departure. It meant a lot to me and my Family.
Reviewed Oct. 13, 2020
My problem began 2 days before I called Life Alert for help. I was having trouble breathing. I had surgery on 7/17/2020 to have a pace maker put in to regulate my heart beat. I am 87 years old. Thank you for being there when I needed you the most!
Reviewed Oct. 13, 2020
Dad tripped and fell; remembered to hit the button alert! Life Alert called the Fire dept. – checked in with dad to make sure he was ok and reassured him help was on the way. Life Alert alerted all contacts.
Reviewed Oct. 12, 2020
Due to Life Alert, my life was saved quite a few times, they were extremely serious. I would recommend them to anyone in need.
Reviewed Oct. 12, 2020
My recliner tipped over and trapped me under it. I could not get my legs from under me. I struggled for about half an hour until I remembered I wore my wrist alarm. It took the medics about 12 minutes to arrive and get into our building. As soon as dispatch answered my calls, I knew I would be in good hands. I have had Life Alert since.
Reviewed Oct. 9, 2020
Life Alert responded when there was a need for EMS to come and help get my mother back on her bed.
Reviewed Oct. 9, 2020
My dad fell and broke his leg and hip. The paramedics were here within minutes and secured him and the house. Life Alert was so comforting for me to always know my dad had help nearby.
Reviewed Oct. 8, 2020
On June 8th, 2020 about 7 PM, I lost my balance in my bedroom and fell and hit my head on the bed frame and landed on my face on the floor. Couldn’t get up, pushed the Life Alert button – was taken to the hospital in an ambulance for a 9 day stay for tests and observation. Life Alert helped me get help very quickly – also contacted my son and other family members.
Reviewed Oct. 8, 2020
I was watching TV in my electric recliner. I went to get up and the electric would lower me but not raise me. I called a family member to help and they were not able to get me up – So I called Life Alert. Four wonderful men arrived. They knew just what to do to get me out. I’m so grateful to have this service – Thank you.
Reviewed Oct. 6, 2020
I fell in my apartment and could not get up. I had my Life Alert necklace on and called them. Within 10 minutes they arrived, entered my apartment, and picked me up. They were very pleasant, a gentleman was on the phone with me to give me courage; he talked giving me confidence not to worry. It made me feel so assured they would love and take care of me. God bless them all, they were wonderful.
Reviewed Oct. 6, 2020
I came out of the shower and my left knee buckled and I fell to the floor. Called Life Alert; responded within 10 minutes by EMS. Great Job.
Reviewed Oct. 5, 2020
My father fell off the bed in the bedroom. He contacted Life Alert, who in turn notified the next of kin within seconds. WELL DONE!!
Reviewed Oct. 5, 2020
I fell and pushed the pendant and Life Alert answered promptly. It was a positive experience.
Reviewed Oct. 2, 2020
I fell in my kitchen and suffered a broken hip. Life Alert came to my rescue and off I went to the hospital. Thank you for your speedy responses.
Reviewed Oct. 2, 2020
There have been several times my mom has fallen or has been in a place where she could not get up. Life Alert has been extremely responsive. They have been able to contact me quickly – and have stayed connected with my mom until help has arrived.
Reviewed Oct. 1, 2020
We only had the Life Alert system in place for a few months but had occasion to call on it twice within a couple of weeks apart. The response was quick & reassuring & much appreciated – very efficient. I would gladly refer Life Alert to others.
Reviewed Oct. 1, 2020
Life Alert stayed with me until the first responders arrived. The rep was very comforting while I waited for help. Thank you.
Reviewed Sept. 30, 2020
I fell and could not get up. I was dizzy and struggled to get up but could not. I pressed the button on my wrist pendant and Life Alert talked to me and dispatched help immediately.
Reviewed Sept. 30, 2020
My mom had fallen on a Monday night. I didn’t find her til Tuesday morning. She was very confused. I got a hold of Life Alert. They were very helpful, getting an ambulance to her apartment. They stayed with me til the ambulance got there. Thank you so much for your help. I would very much so recommend Life Alert to everyone.
Reviewed Sept. 29, 2020
I live alone. I really appreciate your help. Every time I fell down in the house, Life Alert was always rapidly to see about. Without your help, I would not be around today. Thank you and God bless you every day for the good job everybody does in saving lives.
Reviewed Sept. 29, 2020
On my most recent call, as always, Life Alert picked up the call immediately, and received my information. Then called my response people who came quickly, visited with us until EMT’s came. They made sure I was in the proper hands before they got off the phone. I live alone and feel comfortable having Life Alert.
Reviewed Sept. 28, 2020
I have AFIB. After cleaning my kitchen and mopping the floor, I experienced a shortening in my breathing and I felt as if my heart was flopping in my chest- I took 2 aspirin and punched my Life Alert button. The Life Alert person stayed on the line until the ambulance arrived. They have been my life line as I live alone.
Reviewed Sept. 28, 2020
I woke up at 5:25 AM to use bathroom, fell and cut my head, bled lots, broke three ribs, emergency. Called. An ambulance took me to the ER. Was brought back home by friend. Very, very pleased with Life Alert. Thank you!!
Reviewed Sept. 25, 2020
I fell because my knee gave way. No one was around so thank goodness for Life Alert. I was able to contact Life Alert with a push of a button. The paramedics came and my contact was notified. The Life Alert contact stayed on the line until the paramedics had control of the situation. The contact was very professional. I give Life Alert 5 stars!
Reviewed Sept. 25, 2020
Had 4 seizures and 2 CVA strokes. Received quick and immediate aid due to your Life Alert service. You have a friend/customer for life, as long as I have life. God bless and thank you guys. You all saved my life. Thank you again.
Reviewed Sept. 24, 2020
I was having chest pains – pressed the button for Life Alert. The person who answered my call was very knowledgeable of what to do. They were calm and kept me on the phone until the ambulance came. Very helpful.
Reviewed Sept. 24, 2020
Very polite. I have been with them since 2009. And have recommended several people to Life Alert. They are all happy with the service. I never stayed alone, and when my husband passed away, I got Life Alert. I never was afraid. That was my protection. When I push the button, they are right there for me.
Reviewed Sept. 23, 2020
Patient fell and sustained a bruise and a cut on his forehead. Life Alert was called and an ambulance arrived in a timely fashion. He was helped by the paramedics.
Reviewed Sept. 23, 2020
Early summer 2020, I fell outdoors and was unable to get up. I pushed the button on my Life Alert pendant and a rescue team arrived in about fifteen minutes after that. I was not hurt. I am 80, live alone in the country of Maine, no one around much, especially with COVID-19 restrictions. I spend most of my time gardening and maintaining my home. Thanking you!
Reviewed Sept. 22, 2020
Life Alert has been available for me at several critical moments. The agents are caring, professional, and stay with you until help arrives. I am very grateful for Life Alert!
Reviewed Sept. 22, 2020
My mom fell down, she is 102 years old. I called Life Alert, who was courteous in taking care of my call, and stayed on the line until EMS arrived, and also talked to them to be sure that everything was ok. Thanks for your help always.
Reviewed Sept. 21, 2020
I had fallen two times. The Life Alert staff stayed with me during the whole episode which was greatly appreciated. They spoke with the EMT’s that responded and provided the information they needed. Very efficient and professional.
Reviewed Sept. 21, 2020
I had an inguinal hernia which suddenly bulged out enormously and was extremely painful. I live alone and could not move because of the pain. Life Alert’s response was immediate; the staff person was very kind and comforting, and stayed with me until the ambulance arrived and took over charge of me. Thank you.
Reviewed Sept. 18, 2020
Life Alert has always been prompt and helped my mother every time. Thank you so much for your services!
Reviewed Sept. 18, 2020
I was very ill. Bad cough, sore throat, diarrhea. I set up in bed, worked a bit, then I tried to get to my bedside toilet. I began to transfer before I got to the toilet, my upper body began getting numb. I made it to the toilet and started passing out. I don’t remember pressing my Life Alert button, but when the paramedics arrived I was unconscious and near death. You saved me once again. Thank you from the bottom of my heart.
Reviewed Sept. 17, 2020
We pressed Dad’s Life Alert button several times in the past few months. He would need help getting up when his legs gave out and he went to the floor. Life Alert people kept us informed about who would be coming to help, and stayed on the phone until they were assured by medical personal that Dad was okay. Thank you so much for your service!
Reviewed Sept. 17, 2020
Unfortunately, I’ve had several falls in the past year. Your [Life Alert] operators are always patient with me, calming me down. They are very concerned and keep in touch until help arrives. This service is the best thing I have done for myself and my family.
Reviewed Sept. 16, 2020
My mother fell. I pressed the Life Alert button and response was immediate. Waited about ten minutes for the ambulance. Life Alert contacted them and my emergency contacts. She wasn’t hurt but needed help getting up. The operator was very helpful and followed procedure. Thanks so much.
Reviewed Sept. 16, 2020
I fell and couldn’t get up. I have both hips and one knee replaced and if I fall I can’t get up without help. Thank you. My Life Alert has been a great help to me.
Reviewed Sept. 15, 2020
I called Life Alert when I had trouble breathing. Life Alert called my family and emergency services. Life Alert stayed on the phone until EMS arrived. They spoke with the EMS technicians to make sure I was getting treatment. Thank God for Life Alert.
Reviewed Sept. 15, 2020
In the middle of the night, I got up to go to the bathroom and had a vertigo attack and fell to the floor. I hit my Life Alert pendant, EMT people came shortly and took me to the hospital ER.
Reviewed Sept. 14, 2020
I tripped over an edge of carpet between my basement and rec room. I crawled to the basement steps, thinking I could get up but I couldn’t. Life Alert was extremely helpful and got help right away. The rescue squad arrived and helped me up the steps. Twice that I have used Life Alert, it had been positive and excellent. The rescue squad people are wonderful too! Thank God for Life Alert!
Reviewed Sept. 14, 2020
I was having dizziness and was lightheaded for a good 25-30 minutes. I pushed my Life Alert button, communicated with your operator and explained my situation. She requested an ambulance and kept informing me of the ambulance until they arrived. I appreciated your operator keeping me informed and helping me to keep calm.
Reviewed Sept. 11, 2020
I would recommend Life Alert for all my loved ones. They were very good and fast to respond to me. Very fast and good and kind.
Reviewed Sept. 11, 2020
I have fallen about four or five times and cannot get up, so I called Life alert and EMS is here very fast, nice and wonderful, best gift I ever received.
Reviewed Sept. 10, 2020
Mother passed out and was unresponsive. Life Alert summoned ambulance and they arrived within a short time. Life Alert gave EMT information essential to her health history.
Reviewed Sept. 10, 2020
Life Alert got the fireman here right away. They were very helpful on the telephone. Thanks for the Life Alert people.
Reviewed Sept. 9, 2020
Life Alert informed me when my mother was found in her apartment awake but confused. Later I had to recall Life Alert to get ambulance to come to her apartment. While we waited, Life Alert stayed on line with me until help arrived.
Reviewed Sept. 9, 2020
Mom fell and pushed her Life Alert wrist alert button and told the lady that answered she had a small scrape but needed help getting off of the floor. The fire dept. gentleman came, scooped her up, assessed her scrape and left. I was 2 hours away and didn’t have to worry.
Reviewed Sept. 8, 2020
My husband fell. I can’t pick him up. Life Alert responded quickly when we used the pendant. They notified EMT’s and remained on the line until they arrived.
Reviewed Sept. 8, 2020
I fell on my front sidewalk while watering my flower beds. I knew I would be unable to stand up on my own, so I used my Life Alert button. A staff member called my cell phone, asked about my emergency and contacted the local EMT’s to help me. He stayed on the phone with me until they arrived.
Reviewed Sept. 4, 2020
I had chest pain and pushed the button to Life Alert. A lady answered the button immediately and the ambulance was here minutes later. I was at the ER within ten minutes. Life Alert was prompt and consoling.
Reviewed Sept. 4, 2020
I fell down in my kitchen and could not get up. From the instant I activated my Life Alert to the time EMT’s left was only eighteen minutes! I am so very impressed with my Life Alert and the prompt, caring service you provide. I am more than happy that I have my Life Alert! It is certainly worth every penny! Thank you for your wonderful staff and service.
Reviewed Sept. 3, 2020
Putting clothes in the washing machine, lost my balance, slid to the floor. Needed help to get up because I have a bad hip. Life alert dispatch stayed on the phone until help arrived, Dispatch contacted both of my children.
Reviewed Sept. 3, 2020
I fell and couldn’t get up. I pushed the Life Alert neck button. Within seconds someone was there. Within minutes the ambulance was here. Life Alert stayed with me until everything was okay. I am very satisfied with Life Alert. I wouldn’t give it up. Thank you.
Reviewed Sept. 2, 2020
I fell in my home, fell back and hit my head which cut my head. I could sit up, but NOT GET UP. I pushed my Life Alert button. In a short time- six firemen broke down my door to get in. Life Alert also notified my three adult children. My son lives and works in OC. Daughter lives in another county- forty minutes away. BUT other daughter, who lives two blocks away, came here quickly. All good and thank you.
Reviewed Sept. 2, 2020
Just knowing that Life Alert is available, makes me more relaxed and confident.
Reviewed Sept. 1, 2020
I fell on my cement porch and tried to get up- to no avail! I pressed my Life Alert wrist button and got an answer in a minute or two. I knew it was bad and I would not use the left foot at all. I had help in a short while and went to the hospital and found that I had broken a metatarsal bone on my foot. I still am not able to use it fully but am doing fine. If not for Life Alert I would have waited longer for help.
Reviewed Sept. 1, 2020
I work in a private residence as a nurse. The gentleman that I care for fell in the shower. Life Alert button was on shower door, easily accessible. They called the police/ fire dept. for me and kept in contact with us until help arrived.
Reviewed Aug. 28, 2020
On this night, I was feeling ill, my BP was 220/160. I was very frightened. Then I started shaking- it got much worse. So I pushed my Life Alert button. Promptly I got a response on my alert base- Very concerned person and soon help was here- all went well- I was very pleased.
Reviewed Aug. 28, 2020
Patient had fallen in the bathroom. He was not hurt, but wasn’t able to get up. The Life Alert person was helpful to him with encouragement and by calling the local medical response team from the fire department. We appreciate Life Alert’s calm presence and help.
Reviewed Aug. 27, 2020
I fell throwing some garbage away. No trees, etc. to pull myself up, crawled to my shrub, nothing strong enough to help me. I started praying and then remembered my Life Alert, pressed it, and sure enough, my son and the EMT’s came!! Happy I’m never without it.
Reviewed Aug. 27, 2020
I lost my balance while squatting down and couldn’t get up. I pressed my Life Alert and the firemen took me to the hospital. There they found I had a bladder infection and put me on antibiotics. My Life Alert was a real blessing!
Reviewed Aug. 26, 2020
A chair I was sitting on collapsed leaving me on the floor on my back. I was unable to get up. No injuries, just arthritis in joints that would not allow me to turn over. I hit [Life Alert] necklace button, and was told help is on the way, EMT’s arrived and helped me up.
Reviewed Aug. 26, 2020
Due to low blood sugar I fell. I pressed my pendant, contacted Life Alert. They contacted EMS and my brother. With their help, I raised my blood sugar and was able to get back to my feet.
Reviewed Aug. 25, 2020
Homeowner, who walks with a walker, tripped and fell. She pushed her Life Alert button and there was an immediate response. EMTs came right away, very helpful. Life Alert representative remained on line, constant contact, until released by EMT.
Reviewed Aug. 25, 2020
I fell in my backyard. I pushed my Life Alert button and was immediately connected to a member of your Life Alert staff. In about fifteen minutes, an ambulance arrived and two EMS people helped me get up. I appreciated the prompt service that I received.
Reviewed Aug. 24, 2020
I fell twice and couldn’t get up. The paramedics came and assisted me. They were courteous and respectful. I am grateful for the services you provide and would always recommend Life Alert.
Reviewed Aug. 24, 2020
I have had occasion to use Life Alert several times in the last two and a half weeks. They were all very courteous and helpful and efficient. I couldn’t ask for better treatment.
Reviewed Aug. 21, 2020
I recently fell and broke my left wrist and was not able to get up because of the injury. I had my Life Alert around my neck and called Life Alert, and assistance came shortly. The operator stayed on the line with me until help arrived.
Reviewed Aug. 21, 2020
Life Alert has always been quick getting me the help I need. I am comforted knowing they are there if I should need help. Just push my button, help is on the way. Thank you for caring for me
Life Alert Company Information
- Company Name:
- Life Alert Emergency Response, Inc.
- Website:
- www.lifealert.com
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