Life Alert Reviews

There was no emergency, however family could not reach patient on phone. Life Alert dispatched an ambulance and upon its arrival they confirmed patient was fine and the Life Alert representative then notified all family members that he was fine.

In July I called Life Alert to come send help. My husband at that time was 96 years old. He had fallen and we could not get him up. He could no longer stand alone. The ambulance came and took him to the local hospital. Everyone was very nice and helpful. Now I am the only one that needs your help – every time we call on you we are pleased.

I would like to thank Life Alert for being with me as we waited for the ambulance and rescue guys. My husband went to the hospital where he found out he had three broken ribs and a collar bone. He spent two days in the hospital and is doing remarkably well.

I fell and I could not get up. I pushed the Life Alert button and EMS workers were at my home before I knew that they were here. They did whatever I needed and rushed me to the hospital. I am fine today thanks to Life Alert and EMS.

One night after visiting our daughter’s home, we returned home late and went to bed. I was experiencing acid reflux and aspiration in both of my lungs. My husband, who has Parkinson’s that effects his voice, legs and consciousness, noticed my difficulty and pressed the button on his Life Alert necklace. I don’t remember much after that but Life Alert and my husband saved my life. Thank you.

I was doing paperwork on the floor. I have had both knees replaced in the last 2-3 years. I got a pain in the right thigh that feels like someone has grabbed a muscle or cord and is pulling as hard as it can. I am in tears immediately. I couldn’t get up, I pushed the button on Life Alert. EMS came and got me up. The pain was much less an hour or so later.

My husband fell in the bathroom. I called Life Alert. They stayed on the line until the paramedics came and checked him out to make sure everything was alright. About one to one and half hours later they called back to check on him to find out if he was alright. Very pleased with all concerned.

I had a heart attack so I pushed my wrist Life Alert button. A short time later a local ambulance arrived and took me to a nearby hospital where I was taken care of. Three of my nearby children were alerted and they came to my bedside in the hospital. This service was greatly received. Thank you!

My husband fell outside - tipped his electric wheelchair over sideways while interacting with our Rottweiler. He pushed his button – that alerted me (inside the house). Life Alert called our local emergency and help arrived – the two1st responders and I were able to get him off the ground and back into the wheelchair.

I have used Life Alert 2 times in 1 year for severe pain, emergency gallbladder – all I did was press a button and I had help in no time at all. Both times the operator on the other end stayed with me till help came. Thank you.

I missed the chair and fell. I could not get up due to 2 bad knees. Pushed my Life Alert pin and the fire department came. My daughter was on her way. She has a key to my house. I tried to scoot to the door. The men came in and picked me up.

I fell and couldn’t get up. I used my Life Alert and responders arrived within minutes. There were no serious injuries but the Life Alert service provides peace of mind.

Middle of night I had stomach pains, and living alone, I hit the Life Alert button. Within 20 minutes ambulance ferried me to the hospital ER - - pain proved to not be a serious issue and hospital vehicle returned me home within a few hours. Still, what a relief to have Life Alert for my initial usage.

I am 91 years old – was hurrying to the bathroom, slipped, and fell face down. Managed to reach my Life Alert. Was answered immediately by Life Alert and the ambulance came very shortly and took me to the hospital. I had a back fracture and subsequent surgery. Am starting to recover thanks to Life Alert.

I passed out and fell on the floor, and I could not get up. Then I remembered that I had my Life Alert necklace around my neck, then I called Life Alert. They answered, I told them what happened, then they told me they would be here in a few minutes. Then they were, they were very nice, and also called my family.

I am 90 yrs. old and live alone. The woman who called me from Life Alert stayed with me until the ambulance arrived. That was most meaningful and appreciated!

I slipped in the bathroom and could not get back onto my wheelchair. I made a slow controlled fall to the floor. I found myself wedged between the wall, toilet and wheelchair. My foot was twisted at an odd angel. I pushed my Life Alert button. They got me the help I needed and stayed on the line with me until the help arrived.

My mom had fallen in the bathroom and couldn’t get up – called Life Alert – ambulance crew was here in a flash. Life Alert stayed on the line until paramedics arrived – gave them all the necessary information – I love Life Alert for my mom.

I have used Life Alert on five occasions. On three occasions I had fallen down and was unable to get up. On two occasions I had developed a very high fever and was rushed to the hospital. On all five occasions, Life Alert was not only prompt but also very professional and courteous.

My husband fell in the bathroom one morning. Life Alert arrived and picked him up promptly. That afternoon he fell again. Life Alert personnel picked him up and rushed him to the hospital where he stayed for almost a week. I would definitely recommend Life Alert.

My husband has frequent falls and cannot get up, nor can I lift him, Life Alert staff is always caring, friendly and helpful. They always stay on the line and in touch with us until help arrives. I don’t know what we would do without them!

My grandfather fell and broke his arm. Life Alert called me, my mother, and the paramedics; and remained on the line with us until the paramedics arrived. It is a great relief to know that he can summon help if he needs it. There was no way he could have gotten to the phone. The operator also gave the paramedics pertinent data, so they were prepared on arrival.

I had only days before purchased Life Alert. I was lying on my sofa and put my head back for eye drops. When I arose, I was totally dizzy. I activated vertigo. I called my son and at the same time I pressed Life Alert. They stayed on the phone with me, as help arrived. After I was examined, the paramedics took me to the hospital. Life Alert was my blessing that day. Quick professional help. I thank you from the bottom of my heart.

I fell in the bathroom and couldn’t get up (not hurt). I pushed my Life Alert button and although I couldn’t hear any voices, in a short while they were in my apartment and examining me. They had me in bed, put out the lights and left. I felt safe.

My dad fell, he pushed his Life Alert button and help came in a timely manner. Helped him up and asked him if he needed to go to the hospital. He said no and that was it. Thank you, Life Alert.

On 8/21/2018, I had to press my Life Alert button. The operator that responded was so caring and professional. He stayed with me until help arrived and gave them all my information and also contacted my people. I want to say thank you very much.

She slipped off the toilet seat and got stuck between the toilet and counter, and couldn’t get up. Life Alert notified family members and EMS arrived promptly before the family arrived. Was admitted to the hospital for a fractured vertebrae. Doing ok now.

I am 65 years old with balance problems. I slipped and fell in the shower, hurting my leg as I fell. Could not get up and was alone. Had it not been for my Life Alert pendant, I would have been on the floor for an indefinite time. Response was quick and I am grateful. Follow up phone call was appreciated – thank you!

Life Alert operator always answers immediately. I always have help within 10 minutes. I haven’t had a major problem recently, but their prompt response has prevented a major problem from happening.

I fell and could not get up because of bad knees and back. The Life Alert person answered, called 911, and stayed on the phone until help arrived. All the while comforting me with her calm voice.

Life Alert was there for her – and let us know - by phone updates - on how she was. First time we left her alone and went to a football game. Could not hear phone, but they kept calling. Thank you. You are mama’s angels and the reason she can be at home at 100%!!

I passed out and needed to get to the ER quickly. The person from Life Alert got a hold of my daughter and an ambulance immediately. I had a very serious situation and ended up getting a pacemaker put in. My heart stopped beating numerous times.

I have had numerous experiences lately with Life Alert. I have no complaints. They are always on the line until help arrives. The system has always worked properly. I feel safe having Life Alert.

High blood pressure at home. Your response was fast – help (ambulance) was here quickly. The Life Alert responder was kind and calming and loud. Thanks for your help – it was my first time to use Life Alert. I was well pleased.

Life Alert is wonderful and the crews are great. When they came to my door, they set up everything and started working on me. They said my heart was very weak, they didn’t think I would last a half hour. But they kept working on me, and took me to the hospital and I made it. Thank you.

I fell in my kitchen away from the phone, so I pressed the Life Alert button. They called the EMT’s, told them the combination to my lock box by my front door, you have on file, so they could get in. They stayed with me until my daughter came and then they took me to the hospital.

We were so impressed with this service – 1st they phoned me to let me know about my mom’s fall. They called emergency services, when I got there, mom was on the kitchen floor – Life Alert was on the line and talking to her. When the emergency people arrived – the Life Alert person told the paramedics everything they needed to know about mom’s health status. It was a wonderful experience, I was able to make sure she wasn’t hurt. We will not be without you. Thank you.

My husband, during the one hour time of day when there is no caregiver with him walked to the bathroom with his walker and fell in the bathroom and was unable to get up. He pushed the Life Alert button and paramedics were dispatched and I was notified at work. Everyone involved was very professional and caring.

My experience with the Life Alert staff has always been great (I have used them many times). I have recommended Life Alert many times and tell them that I have always gotten a courteous, positive and very helpful staff.

My mom had a health scare. Blood pressure was very high. She pressed the pendant button. I was so happy to see the fire department come out. They were fast! They gave my mom the care she needed. I recommended Life Alert to my fiancée’s mom also. Wonderful service.

I was experiencing chest pains on Aug. 18, 2018 at 2am. I pressed my Life Alert necklace, the operator came on immediately and called the paramedics, the fire department, the police and my brother and sister. Help was there within 3 minutes. Life Alert also followed up to make sure I was at the hospital.

Father-in-law had just returned home from the hospital for a pacemaker/defibrillator procedure. Fell face first in bedroom because he wasn’t using walker to assist with balance. Call was made to Life Alert because he was told to go immediately to ER if there was any stress to his left arm -- as it was not to go higher than his heart. He was checked to see if the fall caused trauma.

My legs couldn’t get me off the bed. I pushed my Life Alert that I keep on me. Someone answered and asked me where the key was, I said it was outside – that is where I keep it. Wonderful service, they brought a cot to put me on and took me in ambulance to the hospital. 4 firemen came in 1st and then the ambulance women. I couldn’t ask for a faster and more wonderful service. Thank you all.

Mom fell on August 7 and had pain in the right hip. When pain became worse, I called Life Alert to take mom to the emergency room. Personnel arrived promptly and took great care in transferring mom from home to ambulance then to ER. They were all kind and courteous to mom.

I was in my living room with all my family visiting. The phone rang in the kitchen. I got up and my leg hit the coffee table and I got a huge cut. It took 18 stiches to close it up. Blood was everywhere. Called Life Alert and they were very helpful and brought me to the hospital.

On Friday Aug. 3, 2018 about 6:00pm in the evening I suffered some dizziness and was unable to stand up straight. I called Life Alert and informed them of my prognosis. EMT’s arrived at my house in less than 10 minutes and took me to the hospital. I remained there for 4 days until Monday evening when I received my discharge instructions. Thanks for your help.

I’m a 77 year old woman, I was home alone having difficulty breathing, I became very nervous and frighten. After speaking to a staff at Life Alert I felt more relaxed knowing help was on the way. Medical help arrived within minutes. Paramedics gave me a breathing treatment and took me to the hospital. I was released later and sent home.

My mom fell in the bathroom. Life Alert dispatched paramedics who came and helped her. They alerted me they were on the way to the house. They were prompt, professional and very helpful.

Wife fell and suffered compression fracture of 5th lumbar. 911 medics were already here – I triggered Life Alert. They were very helpful to paramedics with wife’s medications and history. Thanks.

He lost all his strength while walking from his study to the bedroom to get ready for bed. He hollered for help and I helped him down to the floor, supported by a wall. I had no time to get a chair. Seconds later, he started throwing up. I quickly press his Life Alert necklace button. When the paramedics arrived he was still throwing up. I was afraid it was his heart. He was taken immediately to the hospital.

My blood sugar was dropping fast. I live alone and did not want to take a chance I might pass out or die. I wanted assistance and knew using my Life Alert pedant button was my best choice to get help right away. Your company is the best.

My mom was short of breath and dizzy. She pressed her Life Alert and assistance was dispatched. The dispatcher stayed on the line calming her till the EMS team arrived. We’re glad to have that help is only the push of a button away.

Banging at window and door at night. Pressed pendant and Life Alert answered. Called police for me. I was very frightened. The Life Alert woman stayed with me on the line and kept assuring me police were on their way and to do not open door - she would call me when they got the police here. She was very kind. They caught the man. He was drunk and lost. They took him to jail.

I woke up in the night suddenly – sweating horribly and also very dizzy and having trouble getting my eyes to focus. I called Life Alert to come and check me out as I live alone – the operator stayed on the phone till your help arrived. You got me quickly to the emergency room where I was taken care of.

On Aug. 7th I tripped and fell on our front porch which is cement. We called Life Alert – they called 911 for us. 911 came and got me into an ambulance and took me to the ER at our local hospital, where I spent a few days with a fracture of my right femur.

My mother fell and could not get up and Life Alert was called by my mother’s alarm bracelet. She could not get to a phone so she could not call us. Life Alert called first aid and they got to my mother within 5 minutes.

Luckily, nothing more than an anxiety attack, though it was pretty severe. Life Alert was quick to alert ambulance, stayed with us until EMT’s gave the okay to sign off. Very courteous!

I had a minor heart attack. Help arrived quickly and my family members were contacted. All went very well. Thanks.

I fell and I couldn’t get up. EMTs came and got me up. Life Alert was wonderful, as usual.

I was happy to have Life Alert when I fell in my bathroom. My granddaughter was here with me, but she was unable to do anything. The ambulance came and picked me up. Thank goodness.

Very helpful and sweet. Life Alert made me feel comfortable in my time of need. Thank you.

I was so afraid and it was so wonderful to hear Life Alert tell me that “help is on the way.”

The person who answered my Life Alert call was very nice and helpful by staying in touch with me until the paramedics arrived.

I fell on the floor. Life Alert staff were very helpful and courteous. I am glad I have Life Alert.

Once again I fell and because both of my knees have been replaced and various other surgeries, I couldn’t get up. Thank you, Life Alert, for coming to my rescue!

My mother-in-law had a high fever and didn’t know what we were talking about. We could not transfer her from her bed to her wheelchair. We called Life Alert. Thank you for your help.

I fell and Life Alert answered right away and stayed on the line until my daughter got there. Very good experience.

I was able to talk with a Life Alert agent. This is reassuring and my family appreciates the calls and the way Life Alert checks back.

I have an ongoing battle with heart failure. When I’ve called for help, the response has always helped me very much.

My father fell at home and needed assistance getting up. The Life Alert staff are always kind, courteous and helpful.

I think that Life Alert is the best thing for me. They do a good job. Thank you so much for everything.

My wife was home alone for a brief period when she fell and was unable to get up without help. After pushing the Life Alert button, the sheriff was there within minutes with the EMT’s, and her family there shortly. She was well taken care of. We greatly appreciated Life Alert.

My experience with Life Alert was excellent! I had called several times but this is the first time I was transported to hospital. Thank you.

I fell when I was getting into bed. I hit the wall injuring my shoulder and arms. I called Life Alert. They are always prompt and courteous!

My husband was stuck in a position in bed and could not get up. In my condition, I could not help him. He has a great fear of falling. We thank Life Alert for the help.

Had a duodenal ulcer attack. Thought it was heart attack when I called Life Alert. Response was wonderful. Got immediate help and made to feel comfortable and calm.

I was changing clothes, lost my balance and fell. Life Alert contacted the emergency response team and they were here in less than 5 minutes. Thank you so much.

I fell out of bed and could not get up. I pressed the button for help. Life Alert took over at this time. EMT’s came to my apartment and helped me off the floor, asked me if I needed to go to the hospital. I said no. They made sure I was alright.

Life Alert helped me with a quick response when I was having chest pains. I appreciated the staff greatly.

I fell in the shower. Help was there in minutes. Thank you, I’m very thankful for your wonderful service. I feel safe!

Life Alert was very prompt when I fell. Ambulance arrived quietly, as requested. I am very pleased with Life Alert. Thank you.

Everything was very excellent. Patient and understanding. It’s my second time using Life Alert and it was very good!

I had very bad stomach pain and breathing difficulties. Life Alert was very courteous, worked quickly and notified my relatives. Very professional.

On August 23, I was attempting to put my trailer on my truck. I lost control of the trailer and it knocked me down. I landed in a sitting position on a hard surface. The impact caused me to be partially paralyzed. I used Life Alert to summon help. The response was excellent.

I fell during an electrical outage but was able to use my Life Alert. EMS came right away and assisted. We love Life Alert!! Also they were invaluable during my husband’s lengthy illness.

I was badly dehydrated and could not get out of my chair. Life Alert stayed with me until EMTs arrived and my daughter could come. It was very helpful and reassuring.

The firemen came right away. I have used Life Alert several times. We are moving into assisted living this week. Thank you so much. Life Alert might have saved my life.

When one is alone and feeling sick and faint having the voice from Life Alert assure you someone is on the way it is comforting. Life Alert notified family and the ambulance, and I was taken to the hospital immediately.

I was at my friend’s house when I had my emergency. Life Alert GPS responder got me help from your staff. They were very helpful and stayed with me till help arrived. I can’t say enough about your services. Thank you.

I’ve had Life Alert for many years now and all I can say is that I’m glad for your service. Thank you!

Life Alert stayed on the phone with us until help arrived and they let us know how close the ambulance was. They do a great job.

Slid out of bed while trying to get up. Water proof pad made me slide. Fell on knees. Could not get up without help. Had to call Life Alert for fire department to help me get up. Lady stayed on line and was very courteous.

My heart stopped beating, I passed out and fell on my tile floor. Broke nose and 2 bones in my neck. After pushing the Life Alert button emergency people came right away and took me to the hospital.

I had fallen and was bleeding (back of my head) – Life Alert called the ambulance and offered to give the gentleman my med list. He said he didn’t need it because I was conscious. I chose not to go to the hospital because my head wound had stopped bleeding. Life Alert was there to help as I knew you would be.

They were very kind and nice when talking to and kept reassuring me until the EMTs arrived. They had to call on help each time in the past 1 ½ years. My health is where I am now a resident of a nursing home. I would recommend Life Alert to anyone. In fact I have. Thanks for the help when I needed it.

I fell in my bedroom and pressed my Life Alert necklace button. The person was very helpful and fast in dispatching EMT’s to my house. They helped me up and checked me out and determined I was fine. Thank you!

Life Alert stayed on the line until EMTs came to take me to the ER. I’m home now and relieved to have Life Alert. It brings me peace of mind!

I’m very impressed. The service I received was exactly what I saw advertised on television. Thank you.

I was walking our little dog, have been living here 6 months and never knew there was a drop off, and went down the bank about 6 feet, my legs are very weak once down, could not get up. So when I went down, I could not stand up. My wife called Life Alert, and 2 men came and helped me to my feet.

I awoke quite ill – had been for days but thought I’d get better. This morning I faced the fact that I’d better call for an ambulance. I called my Life Alert and the girl called an ambulance, which took me to the hospital. She was polite and speedy, which I appreciated!!

I slipped getting out of the tub. The dispatcher was calming, called 911 immediately, and stayed with me until help came.

My mom fell in the bathroom and Life Alert called the fire department and paramedics. They got her up and moving. Thank you so much!

My mom’s blood pressure was very high and she was having vision issues. Life Alert felt very strongly that EMT’s needed to be sent. My mom spent two days in the hospital before things were (and still are) fairly normal for a 92 year old. Thank you.

I was losing a lot of blood and Life Alert saved my life getting me to the hospital very fast. Thank you for being there.

My mother had gotten dehydrated and was so dizzy she could not sit up. I called Life Alert and help was on the way.

I was outside on a freezing, snowy night to de-leach a dog – door locked behind me – no coat or boots, I pressed my Life Alert. They got a hold of the fire department who responded, opened the key lock box, and let me in. I could not see the numbers on lock box because it was too dark.

I had been having severe pain in my back and also my chest. I couldn’t lay in bed or sit back in my lazy boy. When I rang Life Alert, they answered immediately and stayed on the line until the ambulance came.

I felt dizzy and pressed the button. Life Alert responded immediately and called my daughter. Rescue was notified and responded quickly, and took me to the hospital.

I fell and couldn’t get up. I received help from local emergency personnel. I was surprised when my son came in and I found out my other son and daughter were called to let them know of my welfare. Thank you, Life Alert, so much for the help I received.

My father signed up for the life alert system earlier in the year. The sales people were very pushy and used high pressure sales tactics. They told us that the system had a three year money back guarantee if the person using the system died or went into a nursing home within 3 years. 3 months later my father could no longer live by himself and had to go to a nursing home. They asked for proof which we provided and then they said the guarantee only applied if the customer died. This is a company that only cares about getting your money and wont honor anything it promises. There are other companies out there that will do more for you and cost much less without a 3 year commitment or dishonest salespeople!

Life Alert gives me a feeling of security. I have fallen about 4 or 5 times and your employee calms me down by saying, “Help is on the way.” Really appreciate you.

I fell in the shower and was unable to get up. Thank goodness I have a Life Alert button right in my shower. Help arrived quickly. Thank you.

Tripped in the living room turning on the carpet. My vitals were checked. I was helped to my feet with no consequences.

We were sitting and talking when the Life Alert alarm from you folks told us to get out of the house. Our house was loaded with gas, help arrived, and we opened doors for the gas to leave the house. We and family thank you folks for advising us of this problem. It could have been a major tragedy. Thanks again. I don’t think that this system can be beat.

My mom fell and the ambulance had to be called. She just pushed her Life Alert button and they called me and the EMT’s. Service was prompt and we appreciate it very much.

I was sick for 2 days. On the morning of the third day I had to use my Life Alert. Response time of the fire department was 10 minutes and the ambulance was 15 minutes. Good all around.

My 87 year-old mother ordered Life Alert in a moment of panic. When the product arrived by mail, it had stickers all over the box saying that if you open the box you agree to all commitments made to Life Alert. When she found out that it was a three year commitment, she didn't want it. I called Life Alert and an obnoxious salesman told me that my Mom had to take it and that I couldn't cancel. He was completed rude and told me that "I was nothing to him." He forced me to have my mother talk to him and she tried to cancel. Then he started grilling her for information. She gave me back to phone when he hung up. DO NOT BUY THIS PRODUCT OR SERVICE!!!

My mom needed help, and was unable to move. Your Life Alert operator summoned fire and ambulance, and notified me. They helped my mom. Thank you. Also your operator was on line until she was transported to the hospital.

I fell while going out our front doorstep. I had a 4-pronged cane, but didn’t have it positioned adequately. I landed in the flower bed on my left shoulder. Didn’t break anything. I pushed the Life Alert alarm button and help was immediately on the way. Thank you.

was having side effects from a new medicine causing weakness and swelling of my legs and dizziness. I tried getting out of the recliner and slid off to the floor. The fall caused the Life Alert button to go off. EMT’s and family came and helped me back up. Discontinued the medicine and am doing fine. Thanks so much for your assistance. It makes a huge difference when living alone.

I stepped off my carport (about 6”), lost my balance and fell. My friend was outside with me but did not have the strength to get me up. Life Alert got our local EMS to me promptly.

I had extreme pain and my doctor told me (by phone) to go to the hospital. Unable to drive, I called Life Alert. In a very short time the meds arrived and took me to the hospital emergency ward. Before the day was over I was having surgery.

My mom fell, and broke her nose and cracked her rib. She doesn’t remember talking to Life Alert. I’m so grateful she pushed her emergency button. We were notified of the alert and informed of which hospital she was going to. The police officer that was notified stayed with mom until the rescue squad came to get her.

Have called Life Alert on two occasions. Both have been very positive. On one they took me to the ER, on the other call it was just a house call. Both because of falls. Both were answered quickly.

While getting ready for bed, she lost her balance and fell backwards, hitting her head on a table. With no way of getting back on her feet, she pushed her Life Alert button and the operator summoned 911 on her behalf.

My legs went out from under me and I was going down 3 flights of steps and could not get up. I hit the alert button and talked to the Life Alert people, and the fire department arrived within 10 minutes. Thank God for Life Alert. They were great and very professional.

fell in the kitchen at 5:30am. No way could I get up. Called Life Alert and they contacted the paramedics and stayed on the phone with me until they arrived and got me on my feet. I appreciated their kindness and concern. Please thank the operator.

I fell and Life Alert had help there in just a matter of minutes. They called an ambulance and the ones on my list to get in touch with. Thankful for Life Alert.

When the crew of Life Alert reached my home 4 ½ minutes after I called them, I felt so safe – I asked God to love and bless these wonderful men that responded to help me. I am home now. I will be 90 years in December. May God bless all of the persons who work for Life Alert.

I was scared but I needed help, I was having a problem with my throat. The Life Alert staff was wonderful. They were pleasant, really patient, and they were so nice and really seemed to be concern. I felt calm.

I had fallen and could not get up. I notified Life Alert and they had fire and rescue, and an ambulance here in 15 minutes. Very satisfied.

On July 19, 2018, I fell in my backyard. I called out for help but none of my neighbors were in their yards. I wasn’t sure my Life Alert button would work outdoors, but I pushed on it anyways. The local fire department/rescue truck came and found me, and transported me to the ER. Life Alert phoned my emergency contact list with details.

I fell and broke my left foot, compound fracture. I pressed my Life Alert necklace and the Life Alert staff member came on immediately. They called the EMT’s right away and my son. They saved my foot!! My life too, since I was bleeding profusely. I will definitely recommend Life Alert to everyone.

I had a vein burst in my leg! I have never seen so much blood in my life! Life Alert let me know that help was on the way! I know this makes my daughter feel better! Wouldn’t be without it!

We got Life Alert for my dad who lives alone. Twice in one week Life Alert helped dad call for an ambulance which he could not have done otherwise. Thank you so much.

My mom’s chair broke and she fell and was unable to get up. She is 99 and lives by herself. Life Alert notified the fire department and her three children. Everything went well. Your program worked great.

Mom fell outside her home and Life Alert was able to call for help for her, and no medical emergency was necessary because of the prompt attention to her situation.

Life Alert staff always contacted me, as I am the contact person to my mom’s alerts, and always followed up with the status. They also let me know when they received a signal that the power was out and were concerned about her oxygen supple. Life Alert is awesome!!

When I need Life Alert your response is very helpful and the staff is very kind and caring. Thank you. I really appreciate having Life Alert.

Mom fell, she received a large skin tear and was unable to get up by herself. Life Alert notified the appropriate authorities to assist my mom. They also notified us of the emergency. Then notified us that she was all right and no transport needed to the hospital.

I have nothing but positive feedback regarding Life Alert company! Anytime, and it seems like it’s more and more, my mom falls. I receive a phone call, and everyone has always been polite and gracious!! Thank you!

I was outside and fell in my driveway. After pushing my Life Alert button the emergency unit arrived within 15 minutes. No serious injuries – just couldn’t get up. Thank you!

I needed transport to a doctor appointment - I live alone and did not feel well enough to drive. Life Alert told me that they would have EMT’s transport me to the hospital. They took over and I did not have to worry!! I used my pendant, making it easy!

Mom had chest pains and the Life Alert attendant gave paramedics pertinent information about her medications and dosages and diagnosed conditions. She turned out to be fine and did not have to be transported to the emergency room.

Took a fall in the middle of the night. Life Alert folks called EMS and they were there right away. Thank you.

Fell in the bathroom. Rescuers came quickly and helped get me off the floor which I couldn’t do myself. Life Alert saved me, I would highly recommend them! They stayed on the line until help arrived.

One evening, after July 4th, I was bitten by my dog very badly in my left hand. I called Life Alert because I couldn’t bandage my hand myself. EMT’s arrived in just a few minutes, they were very polite and helpful. They had the hand in gauze to stop the bleeding. They made sure I was okay.

My husband slipped to the floor while sitting on the edge of the bed in the morning. He was able to contact Life Alert from his floor position via the GPS. He fell again an hour or so later and they returned to pick him up once again. All 3 young men were polite courteous and helpful.

I experienced a dislocation of my hip. My Life Alert representative was very calming and continued to inform me that 911 and my emergency contacts were notified.

I have a disease that causes anemia. Bone marrow doesn’t produce my blood the way it should. I was too weak to get to my doctor appointment. Glad I called Life Alert because I had to have a blood transfusion in the hospital. Thank you for everyone’s help.

Fell out of bed and couldn’t get up. Life Alert called my daughter-in-law and she was able to get emergency personal to come and help. I am now home and doing well.

My blood pressure dropped and I fell in the garage. I pushed the Life Alert button. Since I was in the garage I could not hear you. I received a phone call to check on me and the person stayed with me until the EMT’s came.

I sat on the kitchen floor to pick up a bottle of spilled pills and couldn’t get back up. I tried to pull myself back up by putting my hands on the sink, but my legs were too weak. After contacting Life Alert, they contacted EMS. Fortunately the door was unlocked. They pulled me up on my feet.

I had fallen and couldn’t get up. The Life Alert respondents were there quickly. They got me up, got a blanket, stayed with me until my daughter came. They were caring, totally professional and they deserve to be commended for the manner in which they dealt with an 88 year old helpless woman. Please let those who came know they are appreciated.

I fell and activated my Life Alert pendant, an ambulance was dispatched. My daughter and granddaughter were called. I was transported to the hospital. I had 3 broken ribs and an acute kidney injury.

The Life Alert smoke alarm woke me at 6:20 on 7-13-18. The house was full of smoke. Life Alert called me and told me to get my medicine and pocket book and get out of the house. They had already called the fire department. They also called both daughters. It probably saved my life.

My brother had a fall over the weekend. His conditioned worsened over the weekend which made us think he had internal injuries, so by Monday morning we realized the need for him to go to the hospital ER. We pushed the button to alert Life Alert and the need for him to be transported to ER.

My mother experienced nausea and dizziness. Life Alert sent EMS and transported her to the hospital. They notified me at my job promptly and courteously.

I was carrying a wastepaper basket to the larger garbage can in the garage and somehow tripped and fell forward, landing on my face and lacerating my right upper eyelid. I was wearing my Life Alert emergency button and pressed it. Base station in the dining room replied. I was able to yell loud enough for them to hear. EMT’s were here in record time!

I fell and I had my Life Alert around my neck, so I pushed the button. Help came right away and checked me out, made sure I was ok. They called my daughter, and took me to the hospital of my choice, very nice people.

I fell in the dining room. Life Alert immediately notified the emergency services and they transported me to the hospital, and they stayed on the line and talked to the ambulance crew and read them all of my medications.

Had chest pains. Life Alert had EMTs at my home within 10 minutes. I am a heart patient. I have used my Life Alert at least 5 times. Life Alert got me help right away each time. Thank you. I have recommended to 3 people and they are all satisfied with it. Thank you, Life Alert.

I slipped in the shower. The mat had been moved. I couldn’t get up. After about 15 minutes, I rolled over to the rug on the floor, I still couldn’t get up, pushed the button. Thankfully the help came that I needed. First time in about 3 years that I had to use Life Alert.

Life Alert was very helpful. They stayed on the phone with me until the squad came. I had to call 2 times now since June and I would recommend Life Alert to others. Thank you.

We’ve had to use Life Alert’s services 3 times for my dad. Their response has always been immediate and lifesaving. My 92 year old dad feels very secure knowing you are there. Thank you!

My call to Life Alert was answered promptly by your staff. They were very courteous and I felt they were ready to take care of me!

I was unable to get out of bed because the pain was so intense it caused me not to be able to go beyond a certain point. Life Alert summoned the ambulance to take me to the hospital. The hospital did not find anything wrong. I went to the doctor (neurologist), he did an EMG that showed a pinched nerve at the C1-C2 and the MRI showed bulging discs at the C3-C4, C4-C5, C6-C7 pressing on the spinal cord. I was sent for physical therapy for 6 months. I received traction and rehabilitation.

I had shoulder, neck and arm pain. I did not know if that was related to my heart condition. Life Alert sent help and rescue squad carried me to the hospital. Thank you.

Mother was in the apartment hallways preparing to go to lunch, she was accidently knocked to the floor and could not get up (due to left hip fracture and left arm humorous fracture). She activated her Life Alert. EMS arrived and she was taken to our local hospital. We are pleased with Life Alert.

I have MS affecting right side. I fell and couldn’t get up off the floor. Was not hurt. Life Alert sent 2 pleasant and helpful gals who had me up in no time.

I fell at home and broke my left hip. I had to be operated on and had a complete hip replacement. I was in rehab from 7/8/2018 until I came home on Aug 2, 2018. I called Life Alert when I fell and they sent help – fire department and EMT’s and ambulances to help me right away. Good service!!

Jason and others from Life Alert sales are rude and obnoxious. When I told them I was going with another company he stated how can I go with an inferior product. "Just block me and I won't call again. Do you really think telling me I am rude is going to hurt me?" Then he called me back again. This seems like a scam, beware.

Mom fell and Life Alert stayed with her as well as call 911 and all family members. Talked to paramedics to make sure they did not need anything else before hanging up. Thank you!!!

On the night of July 4th, someone with fireworks set a fire in the woods behind my house. My son, who was out of town, had me contact Life Alert to send a police officer to assess the situation. My son could then talk to the officer to see if I needed to leave the area. The Life Alert lady was very helpful and stayed with me until the officer arrived.

My mother took a fall and was unable to be helped up by a relative. Life Alert sent the ambulance and EMT who assisted her after fall. We later took her to the emergency room where she was admitted for observation for 2 days and released.

I felt dizzy in the early morning hours and the dizziness didn’t go away after sitting quiet all day. Than around 3pm I got sick to my stomach and started vomiting and was still dizzy, so I called Life Alert and they sent the ambulance and took me to the hospital. Very concerned operator at Life Alert stayed on line until help arrived. Grateful for your help.

Slipped on two stairs going in the garage. Landed on the top stair on butt. Felt fine. Felt back of head – bleeding, called Life Alert. Police and paramedics came. Took me to the ER at the hospital, received CAT scan and 3 staples in lower left side of head. Saw primary physician two weeks later to remove staples. Bruises on left knee and butt.

My mom fell in the bathroom and wasn’t able to get up. Life Alert called the paramedics who helped her up and transported her to the hospital. She fractured ribs but is fine now.

My mother suffered a vertebrae fracture and could not get out of bed. So glad I set her up with Life Alert, paramedics responded quickly and your rep. promptly contacted myself and brother.

I first contacted Life Alert in August 23, 2018 about getting my father’s Life Alert equipment picked up from my house - my father passed away in March and I’ve finally gotten around to taking care of his Life Alert - and I was told on 8/23 that a UPS pickup was scheduled for 8/28 and to have the equipment boxed up and ready to go. 8/28 came and went with no UPS pick up, so I called Life Alert that evening and was told UPS has 3 days to pick up, so I should wait and call on 8/30 if it still wasn’t picked up. So 8/30 came and went with no pickup from UPS (this was after seeing the UPS delivery man for 2 days in a row who told me he couldn’t take the package without a label and he hadn’t been given one) so again, I called Life Alert only to be told again that their Shipping Department would personally call UPS that day and arrange pickup for Friday 8/31.

Called for help – immediate answer – stayed on phone until help arrived. Husband had pneumonia and heart failure. In hospital 1 week and then to rehab center for 2 weeks. Life Alert is always nice to talk to and make me feel better – calmer.

Husband has Parkinson’s. He fell in his shop; broke nose and mild concussion. He pushed the button. I heard the Life Alert unit response. They called paramedics and the contact list. Life Alert continued to follow up into the late afternoon. Have recommended your service to anyone who lives alone or spends time alone. Admitting you need the service does not mean that you are old – means you want to grow old!

Elderly parent needed ambulance to the hospital. I pressed the button and first responders were on the scene in 5 minutes and ambulance arrived 5 minutes later. Life Alert stayed on the line throughout the episode and spoke with 1st and 2nd responders. I had just installed the equipment in my dad’s house about 2 ½ weeks earlier. Just in the nick of time. In this day and age faith in product is a rare thing, so is truth in advertising! Keep it up.

My screen door was cracked open for fresh air in my home and a snake crawled inside and got under my lift chair. I could not get my phone next to the chair, so I pressed my Life Alert wrist button. You called my family and they came and got the snake out of my home. Thank you very much.

I was getting out of the car – my niece had taken me to visit my husband’s grave and I tripped getting out of the car and she could not help me up – pushed my Life Alert button and the ambulance people helped me up. On Dec 11, was the first time I called you -- I praise God for my recovery.

y mother fell in her bathroom. She was not hurt, but was unable to get herself up. Having been alone for hours every day I had Life Alert installed in her home. She was able to activate Life Alert with her pendant. Life Alert was unable to communicate with her and called EMS and then me. When I arrived about 20 minutes after the call, paramedics were tending to her. Thank you; without Life Alert she would have laid there for hours.

I collapsed in the house due to a hole in my colon which cut off the blood flow, and I hit my head on a cabinet. I was not able to get up to reach my phone. I was alone in the house and pressed the Life Alert for help. Someone answered immediately and sent the EMT’s and paramedics who transported me to the hospital.

I fell, I couldn’t move my back to get up. I pressed my Life Alert button. I received an immediate response. My daughter was with me. The response team went into action. The ambulance was here quickly. The team notified my family. Everything was in place. Happy to report I had no broken bones just bruises.

On more than one occasion I have used Life Alert. Their response was quick and efficient! I am so thankful that I have it! The fire department was here to help me in a matter of minutes – thanks to Life Alert. I highly recommend this service – it saves lives!

As a partially handicapped person, I fall quite often and am unable to get myself up. Life Alert responds quickly and gets me up. I am most grateful, as I have no family nearby. Thank you.

I had to call for an ambulance. I was feeling very weak and dehydrated. My daughter called Life Alert, they kept her on until the cops came. They were great.

While attempting to sit on my power wheelchair I inadvertently touched the joy stick, it pushed me down and was on top of me. I could not move until my responders arrived and picked up the power wheelchair and then slid a sheet under my buttocks and they pulled me up to my feet and sat me down.

I installed their system for my parents. My father fell in the garage, pushed his emergency wrist alert, and it didn't work. He laid on the floor for 3 hours until our neighbor heard his car alarm. Life Alert has been unhelpful in response, unwilling to simply refund our install and service, and unapologetic. Very sad. As we have heard, it is nearly impossible to receive a refund. Despite my father's near death due to their system, we are left with our credit company or the courts to receive a refund or compensation.

I was walking in the yard using my rolling garden cart as a seat. I was trimming grass at the edge of a flower arraignment. I moved to get grass closer to the end and my cart rolled off the grass. I slid to the ground. I could not get up. I had no phone with me. Called for neighbor but she was not home! I pressed my Life Alert button. Fire rescue arrived in less than 10 minutes to pick me up and check to make sure I was not injured. My daughter was on the way, but she is 30 minutes away.

I fell inside my home by the front door while changing shoes. I realized right away that I was seriously hurt. I had broken my right hip. I live alone with my dog, so was very thankful my daughter pushed me to get Life Alert.

My mom was having a stroke. She hit the Life Alert button and the EMTs were dispatched because of Life Alert. We appreciate everything Life Alert did because she was taken to a nearby hospital and was treated. Mom is doing well.

I went into A-Fib – heart rate 96-187 and irregular. I pressed my medallion for Life Alert and an operator responded within 2 minutes. She asked appropriate questions – chest pain – what I was feeling. She pulled up my info and called paramedics. She was very reassuring and stayed on the line until the paramedics were on the scene. I live alone and it was comforting to know I was able to speak to someone if anything changed. She waited for the paramedics to complete their assessment and stayed on the line in case they needed any further information.

Possible heart attack. Life Alert called ambulance and stayed on the line until EMT’s arrived. Transported to the hospital. All went well.

My mom fell outside. Once my sister pressed the button on her bracelet, (Life Alert) attendants came out immediately. Very glad and pleased to have this for my mom. It makes me feel better to know that she has Life Alert! Thank you!

My husband slipped onto the floor in the middle of the night, but did not get hurt. I was unable to get him back into bed. [Life Alert’s] response was very quick and he was back in bed in no time. Thank you so much!