Life Alert Reviews

My 88 year old mother recently purchased Life Alert service. A serviceman came to her apartment, installed the equipment and asked her to sign some papers. He told her she was just signing for the equipment. Unbeknownst to her it turns out she was signing a 3 year contract. Had she known this she never would have signed up for the service. She tried calling Life Alert and they were completely disinterested in helping. She believes she was taken advantage of and is extremely dissatisfied and upset. After doing some research it seems her story is not at all uncommon.

I fell on my face and broke my nose. I called Life Alert, they called my neighbor. Shortly my paramedics and neighbor were at my home. Worked like it was supposed to. Thank you, Thank you!!

I fell and even with my husband’s help, I couldn’t get up. Life Alert responded quickly with an ambulance. Thank you, Life Alert.

My father had pressed his Life Alert system and was complaining about his chest hurting thinking it may be a heart attack. Life Alert called me to advise me of the situation and that an ambulance was on the way. Life Alert stayed with my father until the ambulance arrived. My father did have a heart attack and was taken care of quickly. Thank you very much for your help!

Life Alert were very prompt in responding to my dad’s emergency. They called both my sister and I, and informed us that my dad was being transported to the hospital. Thank you for all you do.

Mom fell and broke her arm. She pushed the alert button and person talked with her while emergency personal was contacted. Life Alert contacted me, her daughter, and I got to her house in about 20 minutes. Emergency personnel had arrived by then.

Fell down two stairs backwards and hit my head. Transported to hospital, tests were good. I was one lucky person. Life Alert staff was expediently and all went as promised. I’ve used the service 2 times. The first responders were wonderful. Many thanks to them.

I tripped over my caregivers dog a month or so ago, fell on my face, got a cut lip, a bloody nose and hurt my left knee, had to call Life Alert to send paramedics, they took me to the hospital to see if I had any broken bones, thank God, I didn’t. Went home.

I passed out for 20 minutes on my floor. Woke up and pushed my Life Alert button. Life Alert immediately called my daughter, who in turn called my pastor, who got to my house before the EMT’s. EMT’s took care of me and took me to the hospital. Thank you, Life Alert, as you were with me through it all.

Fell into bathtub backwards and hit my head on wall. I’m on blood thinner. I called Life Alert and they called the ambulance which took me to the emergency. There I had a CAT scan. It proved that there was no damage done. Everything about your treatment was great. Couldn’t been nicer. Thank you.

Well, I strongly agree all seniors should get Life Alert. It saved my life on 05/30/2018. I love to stay in my living room more than anywhere else in my apartment, so I started to my bathroom at 2:00am and fell between the bedroom door and living room door and couldn’t move at all, so it saved me.

I was alone that night and I fell out of bed, and I couldn’t get up or reach the phone. I pushed the Life Alert button that I wear around my neck, and very soon after, came very helpful men and a woman. They came in (they had my address and combination for the door), and I was back in bed. I can’t tell you how polite and concerned they were! I’m 93 years old.

It has been very helpful the way everything was handle by you, with my wife and me. All the time we have been with you, through all the accidents we had - you were fast and efficient. I am so happy we joined Life Alert. Thank you.

Life Alert gets the response you need in an emergency. I was having a stroke and they got the ambulance for me within minutes. My house filled with smoke and they got the fire department right away.

I fell out of my wheelchair. I didn’t hurt myself but I could not get up. The Life Alert person answered my call and asked if I was ok, called 911 for me, and stayed on the line with me until they came.

My husband is confined to a power chair. He had a seizure and drove his chair off the sidewalk and was stuck down in a ditch. Thanks to Life Alert, their five people were able to get him out. Thanks a million!

Husband has COPD. He was having a problem breathing so I punched Life Alert and they got a hold of the ambulance. Kept in touch with me to see if they had arrived. Stayed with me until they arrived. Then talked to the ambulance drivers. This time they got him settled and did not have to take him to the hospital. Thanks to everyone for being there.

Life Alert is great, Life Alert is right on time when you need them. When I call for help, after I fell, EMT’s were there in no time to take me to the hospital. Thank God for Life Alert. They also call your relatives.

The Life Alert person was very courteous and stayed on the line with me until the EMT’s arrived. Since I fell outdoors I was very thankful my Life Alert worked that far.

I have used Life Alert 3 times, response is immediate, courteous and lifesaving. My daughters and grandson were notified immediately. Service EMTs that responded were wonderful to me, checked me thoroughly, and made me feel safe. Just a great service for me. I’m 94 years old!

I had a fall in my home on May 2, 2018, I knew I was injured. Someone pushed my alarm for Life Alert. A short time later the ambulance came, the paramedics evaluated me and asked me what I wanted to do and I chose to ride in the ambulance to the emergency room. They took x-rays and found I had a broken hip. From there I went to surgery for a hip replacement.

I live alone, so Life Alert help me feel more secure. I had a bad episode with my breathing. EMT’s came. They were very helpful and kept me calm.

I tripped over something in my apartment and hit my head and nose on the baseboard of my bed. After alerting Life Alert, the fire department and ambulance arrived. I ended up with 17 stitches on my face. I don’t know what I would have done without Life Alert as I am legally blind.

In 2017 I had right knee replacement and left knee replacement in 2018. The incident happened when I attempted to lift the watering can which was full and too heavy and I lost my balance, falling backwards. As I fell, I knocked over the standing bird feeder and the top seed holder hit me on the head. I was lying on my back, unable to get up on my knees and was completely helpless. I pushed the Life Alert button and within minutes the fire department was here to help me. Wow, what handsome young men!

I am 92 years old and fell and couldn’t get up. I pushed my Life Alert button and EMT’s were here in a short time and very helpful and courteous.

I’m 98 years old and if I didn’t have Life Alert I could have been dead or I would have had a heart attack or a stroke. Anyone who lives alone should have one. I recommend it for everyone. You don’t have to be old.

When I got out of the shower, I noticed I was bleeding from my backside. I couldn’t stop it, or see where it was coming from. Life Alert contacted 911 and notified my family members. The attendant waited on line till paramedics arrived.

I fractured my right rib and was badly injured. Life Alert responded and sent me a medical team who transported me by ambulance to the hospital. My children were also contacted.

I fell and could not get up. Used Life Alert, was sent to the hospital to have back surgery. I recommend Life Alert for every man, woman and child. Life Alert saved my life.

I had been trying to get up from the sofa for 4 hours. It was 3:00am when I called Life Alert. They were kind, asked questions to understand the situation, and asked if it was an emergency. No! The men who responded were kind, helped me to my feet, and asked if I was ok. Altogether a good experience.

I don’t know why I fell but I did – the space was small – I tried and tried but just could not get up – I pressed my Life Alert monitor and less than ten minutes – 6 men were in my bedroom and helped me. I was not hurt just needed help to get up this time – for an 95 year old I was lucky this time, that has not always been the case – thanks a bunch!!

My knee gave out and I fell. I couldn’t get up, so I pressed my Life Alert button. Someone was there right away. Called my children and in just a few minutes someone was on the way. The operator stayed on the phone the whole time until my son got here. Thank you.

I suffer from ALS (Lou Gehrig’s disease) and live alone. While using my walker I lost my balance and fell backwards on the kitchen floor and could not get up. I used my Life Alert pendant. Within 10 minutes, medics and emergency contact where in my home.

Life Alert representative was, as usual, most helpful. He stayed on the phone and reported on the progress of the EMT vehicle and when it was in the driveway. I never fell anxious when these people are on the line.

Life Alert has been a real God send, so reassuring to know your workers and equipment are there to help me when I need you. Thank you.

My husband falls, and each time Life Alert sends the fire department who helps me get my husband in his lift chair. I do not know what I would do without Life Alert.

I was in the backyard pulling weeds and I fell. I couldn’t get up myself and there was nobody around to help me, so I pressed my Life Alert button and in no time two nice policemen came and helped me into the house. They took my list of medicine and made sure I was ok. Life Alert checked with me to make sure I was ok.

I fell backwards and lost my balance. When Life Alert couldn’t hear me on the speaker, they called and I was able to reach the phone. They stayed on the phone until ambulance arrived. They called all emergency numbers to notify my family.

I fell, Life Alert contacted the necessary people. You stayed with me until medical people arrived. This is the best investment I ever made and would highly recommend them. Very professional.

Life Alert was very fast when we called and the service was 100% outstanding. We are very happy to have this service for our mom. Also we appreciate everything you say and do for us. Life Alert is a very good service for senior people. Thanks Life Alert.

I went to sit on my walker and it slid out from under me, and I fell on my bottom. I called Life Alert and EMT’s came, it took them 15 minutes. They checked me out and helped me to get off the floor. I would recommend Life Alert to anyone.

I had fallen in the backyard, my wife and I could not get me up. I called Life Alert they were at my home in no time, they helped me up. I was not hurt. Life Alert is more than I expected, very good.

I was so pleased with Life Alert. They stayed on the line until help arrived and my children as well. They were a great help and wonderful. My many thanks to you. All was happy to have Life Alert, thanks so much.

I was having trouble breathing and having pain. I called Life Alert. The police came and EMT’s and an ambulance took me to the hospital.

Life Alert is the best system you can get for a loved one that can’t help themselves. It has provided much relief and confidence for my elderly mother and aunt.

I dislocated my hip and wasn’t able to move, only to lower myself to the floor. I had the Life Alert button so I pushed it. I tried to answer, but all I could do was press the button, so you contacted the paramedics who arrived within 6-7 minutes – a real life saver.

I fell in my sunroom and could not get up. I pressed my Life Alert button and in 10 minutes a team of 2 strong men arrived and got me on my feet. Lots of bruises but no breaks. Good job!

Pushed the Life Alert button and you talked us through till rescue squad arrived! Notified all family members! Your fast service got husband to the hospital fast and he survived! Thank you!

Life Alert took immediate action! The fire department and ambulance got here and quickly took me to the nearest hospital. I’m almost recovered now from my fall and can thank Life Alert for that.

After not being able to pick up my wife off the floor, the Life Alert operator got EMS to my house before I could get to the door, so fast I couldn’t believe it!

My father had slipped off the kitchen chair due to low sugar – Life Alert was notified, called EMS stayed until EMS, and my brother and I arrived. Once Life Alert knew all was good they said good-bye. Life Alert has been the best thing we did so dad could stay alone and we felt confidence. Thank you.

I had fallen on the floor and couldn’t get myself up – I called Life Alert and had help arrive immediately. First the city officers and then the entire team – I felt very comfortable and well cared for.

Life Alert dispatched ambulance for my mother, who was in extreme pain and very weak. Everything Life Alert did was in accordance with the wellbeing of my mother. Fast response!

Life Alert was quick to get help for me when I fell. They assured me that they would stay with me unit help came and they did. I will definitely recommend them to my friends.

I am very grateful that I had Life Alert. I fell hitting my head hard on the toilet seat and was able to press Life Alert, who alerted emergency and my daughter. Life Alert stayed with me until help came. I had a lot of blood loss and needed 6 staples but have recovered and doing great. Thank you.

I was carrying my garbage to the garage and tripped over something and fell on my face, cutting my upper eyelid and bruising my whole face. I pushed my panic button and Life Alert responded. My base was in the dining room but I yelled and they heard me and EMT’s soon arrived.

Because of ongoing chest and back pains throughout the day, I pushed my Life Alert pendant. The Life Alert operator responded very quickly, assessed my situation, and stayed on the line with me until the paramedics arrived.

Patient is a stroke victim. He fell out of bed and needed help to get up off of the floor. Life Alert dispatched fire department and notified caregiver. After he received help, Life Alert followed up with caregiver to let him know disposition. I really appreciate being notified and for the follow-up.

I fell in the kitchen while warming my coffee in the microwave – couldn’t get up – my daughter pressed the Life Alert button – got immediate response – operator called EMS and stayed on line until they arrived to take me to the emergency.

I fainted and broke my nose, and lost some blood, and do not remember any of it except for pushing my Life Alert button and seeing the red ambulance drive up right after I alerted your company. Thank you so much!

We thank you, Life Alert, for serving us. Everyone is very courteous in our time of being in a frantic situation. Again, thank you with all sincerity.

I have used Life Alert several times as I have a chronic condition. They have been quick in summoning help and reassuring during the short wait, and does follow-up calls afterwards. I am very pleased with the service. My husband used it, he was grateful he had the service.

I fell in my laundry room and couldn’t get up. I pressed Life Alert and about six minutes later I was upright and moving. EMT’s checked my vitals to make sure I didn’t hurt myself. I was fine.

I am 87 years old and live alone in my home. I am allergic to almost all antibiotics. I have a chronic urinary infection because it does not heal because of the medication. I was feeling weak and light-headed and feverish, and so I pushed the Life Alert button. I also had a severe cough. In 15 minutes the EMT’s came and took me to the hospital.

I subscribed to the Life Alert service for my elderly parent who lived alone, and I specifically asked what would happen to the service if hospitalization was necessary. The agent lied and said that we could cancel the service without penalty if that happened. As it turned out, my parent had to be hospitalized for two months, but when I called to cancel Life Alert, I was it could only be canceled if my parent could not go back home again. When this requirement was met (since an Assisted Living arrangement was the only solution the doctors felt would be safe for my parent), Life Alert then imposed a NEW requirement for cancellation - a letter from the Assisted Living Facility - a very strategic tactic to prolong the contract and the charging of monthly $70 fee since, of course, this would all take some time to procure!

My mom fell. She called Life Alert and they called 911. Life Alert also called me. She was okay, just sore, but we appreciate the quick help. Thank you.

I fell in the bathroom and couldn’t get up. EMT’s got me up and I was fine. Life Alert was quick to respond, my daughter came and she wanted to take me to the hospital to see if I had a broken bone. Everything was fine - they made sure of that. Very pleased.

Fell inside house and broke ankle, 2 family members were called, and EMS was called. Life Alert representative stayed on the line until EMS arrived. Rep. called family later with an update of services and hospital location. Thank you!

Every time I used Life Alert they responded quickly, and they called my daughter quickly. I recommend Life Alert to anyone with a health issue or to someone who lives alone.

My mother has fallen twice in the last few months and Life Alert sent an ambulance very quickly. I feel so much better knowing my mother has help available to her!

My husband passed out while brushing his teeth. I called Life Alert – EMT’s came very soon after I called, they were very pleasant, did what had to be done. Very quickly (hospital). I am 100% satisfied with your service.

I fell in my bedroom and could not get up. With my pendant I alerted Life Alert. Paramedics help came. It was determined at the hospital that I had broken my ankle in two places. Your prompt assistance kept the injury from being worse.

I fell and needed assistance. Life Alert was fantastic dealing with me and my family. Everyone was updated that I was ok. Thank you! What you do is invaluable!!

I was working in my backyard. I leaned over and was not able to get back up. After pressing the Life Alert button, the fire department arrived and helped me to get up.

My mother had a life threatening situation and Life Alert responded immediately and dispatched an ambulance. I would recommend Life Alert to anyone.

Life Alert responded quickly, and as the daughter they kept me calm on the phone while they were talking to my parents at home. By the time I arrived they had the situation under control. I would highly recommend them to everyone I know. My aunt is getting one now.

Called Life Alert for the first time since I had it. Due to an injury to my leg, I was completely amazed at how responsive Life Alert was. They promised what they said. In a matter of a few minutes the ambulance was at my door and Life Alert stayed with me the whole time, talking and reassuring me the ambulance was on its way – thank you, Life Alert.

Was having chest pain and felt my blood pressure was very high. I needed an ambulance, Life Alert responded quick even giving much needed information to paramedics, when they arrived.

04-18-18, I thought I might be having a heart attack and used my pendant to have Life Alert send an ambulance as I live alone, (approximately 1 a.m.) The Life Alert person stayed on the line with me until the ambulance arrived.

Life Alert phone representative was very helpful when my mom had a medical emergency in April. He contacted two of my siblings in addition to calling me.

We had just received the Life Alert several weeks prior to our emergency. I was away from home when mom called me. Dad was slumping over at the table and had slurred speech. I said, “Push the button mommy, push the button!” It was amazing. EMS and the fire department and military policemen showed up. Life Alert was on point! Thank God, my dad is well now.

Fell and could not get up. Thanks for Life Alert, they got me up. I can’t thank you enough for your help. l would not be without Life Alert. I’ve had it for over 5 years.

My aunt had fallen in the bathroom and couldn’t get up. Her pendant was around her neck, but she could not reach it. By the grace of God, the neighbor stopped by and was able to press the Life Alert button. This was probably the 3rd time that Life Alert had proven helpful and valuable in alerting emergency personnel to her home.

I fell, called Life Alert and they immediately came, found me in my bedroom on the floor with my wheel walker on my head. Ambulance was called, at same time and I was transported to the hospital safely.

Well I’ve had two bad falls. One, I broke my nose. Life Alert was fast and very accommodating on both occasions. They were very courteous and helpful both times. Life Alert is number one in my book. I’d say that they are great.

I am so glad I have Life Alert. They have been there for me many times, taken me to emergency room, and stayed with me in emergency until emergency room takes over. Thanks to all the crew.

I fell and pushed the Life Alert button on the pendant, Life Alert answered and I told them what happened, and they got me the help I needed, and I was okay. I am 97 years old.

Dad’s fall was, fortunately, where he remained conscious and was able to push his wrist Life Alert band button. Life Alert staff were able to dispatch EMT’s and contact family members.

I absolutely could not stay in my home if not for Life Alert. They always came when I needed them; falling. I bless all of you every day. I have told all my friends about Life Alert. They should get it before anything. It’s that important. I testify about my experience, thanks Life Alert.

I experienced a TIA and Life Alert called EMTs, transported me to the emergency within 15 minutes. EMT’s were helpful and very courteous.

I was having difficulty breathing along with a panic attack at the time I activated my Life Alert button. They were quick on notifying all emergency personnel. In the meanwhile, they did their best to keep me calm. Extremely helpful to EMT’s with information when they arrived.

I have a spinal disability and I fell trying to get into bed. I pushed my Life Alert alarm button and EMT’s arrived in less than 15 minutes, loaded me into an ambulance, and took me into the hospital emergency very soon after. They were very capable and pleasant.

I started to sit on my car seat and went down on the floor of the car and couldn’t get up. I tried for an 1 ½ hours and then I pushed my Life Alert button and got some help. I am so thankful for Life Alert.

My wife fell and broke her shoulder terribly. Life Alert had EMT’s here in 15 minutes and getting her to the emergency room. I am so grateful for your help!

I fell when I was coming up the basement stairs. Luckily my daughter was here, she pushed the Life Alert on my wrist. Within minutes an ambulance came. Thank you, Life Alert.

I was not feeling well all morning, then I started to feel my heart beating really fast, so fast I could feel it in my ears. I was feeling weak and I was having trouble breathing. Life Alert staff was talking to my son until EMT’s arrived.

I’m 85 years of age. I fell to my knees and couldn’t get up on my own. I walked on my knees from out in the garage, to my kitchen, to the Life Alert station. It took 2 EMT’s to get me to my feet. I would still be on my knees, if I didn’t have Life Alert.

I fell in the parking lot of the complex and could not get up. I pressed my Life Alert button and in 10 minutes later EMT’s arrived. This is a real service!

I fell getting out of bed. I spent the next 5 hours trying to get up myself. Finally, at 5 a.m., I remembered my Life Alert pendant and pressed it. I got an immediate response from the Life Alert representative, and EMT’s arrived 10 minutes later! God blessed me with Life Alert!

On May 1st, I tripped and fell on the step of my front door and there was nothing around to give me the strength to get up. I pressed my Life Alert button and the lady dispatcher was very efficient. She got the EMT’s to me promptly, called my neighbor who had a key, and my son to inform him. Four EMT’s and my neighbor were here in no time. I had no serious injuries, just a small cut on my elbow. I’m so pleased with Life Alert and feel comforted that I can press the button and get help whenever I need it, 24 hours a day. I wear my pendant at all times. I have had Life Alert service for four years since my husband passed away, but this was my first time needing to use it. I am so pleased with Life Alert. Thank you for your promptness. My son is very impressed with Life Alert’s service as well. Let everyone know, that I personally let you know that everyone who lives alone should have Life Alert.

Heart attack, Life Alert were so great. Kept us calm.

I am on a walker every day, as the radiation from cancer has weakened my bones. As I went to head over to get me a cracker, I lost my balance and went down. Life Alert saved me from laying [on the floor] for hours. I have had to use it twice and only had it for 3 months. It is wonderful and makes me feel safe because someone is coming to help me.

Great response time. Life Alert called everyone on my call list. Each time they did this the staff was very courteous and thoughtful.

I fell out of a 3 leg metal chair on the patio and hit my head on the wall. Life Alert called and EMT’S came out in about 5 minutes, checked me out, and offered to take me to the Emergency. I didn’t feel like I needed to go. They waited awhile to make sure it was okay. They are very nice.

I lost my balance and fell to the floor. Then I was unable to get up. Life Alert called my daughter and friends. On emergency, needed to get in house with doors locked; they got in. Life Alert kept assuring me that help was on the way. EMT’s came and checked me. It was very reassuring, as I live alone and I am 87 years old.

I wouldn’t take anything for my Life Alert. My daughter talked me into getting Life Alert and I am so pleased with the service. It gives me on added sense of security. My 2 friends were here and both times called Life Alert for me on March 19 and March 22, 2018. Life Alert responded right away both times. The 19th of March, I was having a terrible headache, numbness, very high blood pressure. On March 22, my condition was almost the same except my blood pressure was extremely high, head, neck, shoulder, and arm pain accompanied by panic attacks. Thank you, Life Alert!!!

I fell down, hit my head and was bleeding. EMT’s arrived very quickly, came in and stopped the bleeding, and transported me right away to the hospital. I couldn’t reach my phone. Without Life Alert, I could have bleed to death. Life Alert saved my life. Thank you, Life Alert.

My mom was having a stroke, she woke from a nap and couldn’t get her words to come out right. My sister pushed the button to call Life Alert, an [EMT] came and assessed her, and took her to Emergency Room. Mom had a couple of TIA’s, but she could have died. Thank God she didn’t. Thank you, Life Alert.

Mom fell and couldn’t get up. EMT’s arrived, Life Alert stayed on the line until they did. She had hurt her knee and was transported to the hospital. Just bruised and strained. She is fine.

My husband’s sugar was 400, by the time EMT’s got here it was 600. When we got to the Hospital it was 700. The whole time Life Alert stayed with us, keeping me calm. When I had to go to the Hospital I couldn’t breathe, again Life Alert was with my husband, keeping both of us calm. They got in touch with my daughter who lives in Florida. Both of us were so scared. God bless all of you.

My mother fell and she pushed the Life Alert button, and it did not take EMT’s long to get there. They were courteous and helpful. Everybody was nice. They helped her up and checked her out to make sure she was okay. The people who called were courteous and helpful.

I fell about 5:00 a.m., I had a dizzy spell and down I went backwards. I tried to get up for over an hour. I knew then I couldn’t get up, so I called Life Alert. I told them I wasn’t hurt and just a few minutes my call for help was answered. I was so glad I had Life Alert! I’ll be 89 years old May 9, 2018.

My mother fell in the bathroom. Her nose was bleeding, (my sister was there), but Life Alert contacted me as well. Life Alert sent EMT’s, and took care of the bleeding very fast.

I fell flat on my face in my kitchen and, because of knee replacements, could not get up. My Life Alert was my God send, as the EMT’s were here within 10 minutes. I have already told people how happy I am with this service.

I was walking with my walker and my legs gave way and were too weak. I’m 95 years old and have severe arthritis. I called Life Alert and EMT’s came immediately. When I’ve fallen before, EMT’s always make sure I’m okay, before they leave. I really like Life Alert and tell other people about them.

She lost her balance and fell on the floor. Unable to get up off the floor, she used Life Alert to call for help. Life Alert called the local EMT’s and help was on the way.

I had a grease fire, Life Alert was very helpful, and I was panic and frightened because I have oxygen. A neighbor talked the Life Alert worker. Life Alert worked through the neighbor. I was very grateful, I also I had a stroke and can’t walk too well.

I woke up having hard time breathing. Only had Life Alert a short time. So I pressed the Life Alert button. They got help right away and called my daughter who lives down the street. She was with me before EMT’s showed up. Life Alert stays on the line until they know EMT’s are there. So glad I have Life Alert!!!

Friend was visiting, she fell and couldn’t get up. We called Life Alert and Life Alert sent help. Life Alert notified my emergency contact in case it was me that needed help. Everything worked as expected.

I was backing out of my closet, lost balance, and fell backward into wall, sliding down the wall and unable to get up. Called Life Alert who called local EMT’s, who came to help me. No broken bones, just bruises. Thank you, Life Alert.

My mom was in severe pain lying on the floor. Activated her Life Alert button and EMT’s was sent. They were able to find my key from Life Alert. Thank you.

I fell and ripped my arm all the way down to the bone, luckily had my wrist band on. I pushed it. Life Alert answered and sent EMT’s to get me and they stayed on the phone with me until EMT’s got here. I went to the Hospital and got 52 stiches. Thank you, I am 84 years old.

Life Alert had help come, EMT’s came to help. I fell in my bathroom closet. EMT’s checked me out. Then moved me to my bed. EMT’s came about 10 to 15 minutes, asked if I needed to go to the Hospital. I told them no. My daughter at same time stayed with me. I’m glad my granddaughter was with me. I’m glad my granddaughter got Life Alert.

My friend was very drunk and unable to walk straight or think clearly. He fell in the snow bank and puddle, and was unable to get up, he was soaking. If he had stayed there he would have frozen to death by morning, temperatures in the 20’s. I called Life Alert! Police and EMT’s came and took him to the hospital. Thank You, Life Alert, for your help and understanding.

I fell, I did not hurt myself. I called Life Alert. They immediately got on the line and helped. They called the police who came very shortly after, they helped me get up and checked to make sure I was fine. I am thankful I have Life Alert. It keeps me from worry, because I know I can get help.

I had bleeding of my rectum and I called Life Alert right away. They called my son right away and was here when the EMT’s got here and the police. The EMT people took my heart rate right away to see if my bleeding had stopped. Then EMT’s took me to the Hospital. I’m home now and doing fine.

My three different heart and blood preserve medicines were locked inside my house. My jacket, which contained two spare keys, had been taken. I called Life Alert which opened my front door.

My father had fallen in his driveway and couldn’t get up. He pressed his Life Alert device, watch style, and Life Alert contacted EMT’s. Life Alert also contacted us when our dad contacted them and once EMT’s arrived, they let us know what happened. Life Alert is an excellent service and saved our dad’s life. He would have frozen outside and would not have survived. Thank you!

Because I had severe breathing problems, due to a heart failure, I called “Life Alert”. Local EMT’s picked me up from my home in less than ten minutes and took me to the nearest hospital, where I was treated and admitted to the “Heart Center”. With Life Alert’s prompt assistance, I’m fine now.

My husband suffered a stroke on Wednesday, March 7, 2018 at about 7a.m. We live in a RV and I pushed his Life Alert button for help. Immediately Life Alert responded and very quickly EMT’s personnel came into our RV and in our small space, carried him out very carefully to their vehicle, and drove him to the hospital. Thank you so much for their quick response, very knowledgeable EMT employees.

I lost my balance and fell landing on my hip. I was able to make it to a chair and put ice on my hip. After an hour with ice on the hip I tried to stand up but my left leg would not support me. I wear a Life Alert on my wrist, so I pressed it and was connected to Life Alert. The Life Alert operator asked what my emergency was, asked if there were broken bones or bleeding and then contacted the Ambulance service and notified me help was in route. My sister in-law and daughter were both advised I had fallen and would be transported to the hospital. The operator remained calm during the entire process. Life Alert worked very well.

Your representative Kevin ** hung up on me, & told me not to call back when I told him his conversations were scripted. On EACH of 3 calls he repeated... "Calls are routed through an outside company, and if I wanted I could order a George Foreman grill from them while placing the emergency call." He repeated things they do that others don't. I continued to tell him I took good notes on my 1st call, and didn't need him to repeat it again. He insisted he wasn't a salesman because he didn't get paid more if I purchased & took offense when I called him one. He may represent the company, but not in a friendly manner. He put down the other devices, while trying to push Life Alert. I get that, but he was rude. I asked about the brochure that I called about on the 1st call (still didn't get it). On the 1st & 3rd call he told me that it had nothing of interest, just a few pictures and things as seen online.

I fell down and couldn’t get up. I pushed my Life Alert button and in 5-10 minutes 3 EMS people came to my home. They picked me up off the floor and sat me down in a chair. They inquired about the circumstances and were happy I wasn’t hurt. They offered a trip to the hospital, which I declined.

I am so thankful for Life Alert – I am able to stay in my own home and be independent. The people answering the call when I push my button have always helped me and got me help quickly when I needed it. Thanks for being there.

I tripped over a door area – my face went down first. A large chair fell over my face. A neighbor heard me call Life Alert then when Life Alert came they helped me with the covered chair. I was worried about the fall. Life Alert helped me. Thank you!

I had fallen in my gravel driveway and had a lot of face damage and needed to be check by doctors. We called Life Alert and they sent an ambulance right away. Very good reaction time. Thank you very much.

While trying to place my phone in a charger, my foot tangled with desk chair, and I fell on my tail bone. I couldn’t get up, my daughter pressed my Life Alert and got help. The paramedics were very efficient, polite, and thorough. They had all my information from Life Alert, and knew just what I needed.

Paramedics were so kind, considerate, understanding and just wonderful. Arrived within minutes – gave me a full exam and managed to calm me down, which was no easy job and would definitely recommend Life Alert to anyone who needed help.

I wish I could give Life Alert NEGATIVE STARS. In September 2017, I ordered Life Alert for my aunt because she lives by herself in a one-bedroom apartment and I wanted her to feel safe and able to contact an emergency hotline 24/7 if she ever faced a medical emergency. At first, the Life Alert employees were very nice and polite while they helped me set up the system. However, on December 24 2017, my aunt randomly got a phone call from Life Alert asking her, “Do you have an emergency?” Life Alert got a translator on the phone and asked her again in Arabic (her native language), “Do you have an emergency?” and my aunt immediately said, “No, I’m perfectly fine. I’m not sure why you are calling. Thank you. All is fine.” My aunt had never pressed the Life Alert button to begin with.

I woke up in extreme pain and chose to push my Life Alert button, so they could call an ambulance for me and I am glad I did – as I certainly didn’t feel like handling that myself. Very pleased with Life Alert.

One Saturday I was kind of dizzy, I had Life Alert alarm band so I pressed the button. The rescue was here in minutes. The Life Alert works good. Thank you very much. It helps and saves lives.

I was helping a patient up the stairs when he lost his balance and fell backwards. I was behind him so we both fell. We pushed the button and got help right away. Thank you, Life Alert!

I was in my remote chair, leaned back. The electricity went out and I could not get the chair to a sitting upright position, so I was stuck. I could not do anything but alert Life Alert. They responded quickly to my needs. Thank you.

Life Alert was courteous and asked all the right questions. Were told to go to urgent care, from there to hospital. They called my children to let them know of my illness. Was glad about this since most of them were out of state at that time! My problem was falling, could not help myself

I had a stroke – fell twice – called Life Alert. Ambulance and fire truck were here quickly – checked me over, asked questions – they were understanding – evaluated my situation and took me to the emergency room. I stayed 8 days – thankful for Life Alert.

I fell in the bathroom and the walker was on top of me and I could not get up. I pushed Life Alert button and operator came on and stayed with me until EMT’s arrived. I don’t know how long I would have been there if I had not had Life Alert.

I would definitely recommend Life Alert to anyone. Every time I have needed them they have been very professional, prompt and courteous.

I felt very safe on my first call. Life Alert handled everything step by step, called medics, children and my sister. Everyone was alerted. They stayed on the phone until medics left. I am glad I have this service.

Hit Life Alert help button and received a prompt response with EMT’s arriving very quickly. EMT’s talked to Life Alert and were given some health issues she had, so they were prepared to treat and transport her to ER very quickly.

I was getting dressed in our bedroom, sitting on the edge of the bed and I lost my footing and went down on the floor between my bed and bureau and couldn’t get up. So, I pushed my Life Alert and spoke to a lady who contacted the police that arrived in a timely matter. She held on the phone until the police arrived.

My mother fell while changing her clothes, falling into her shower, hitting her head. The rescue squad came right away, they examined my mother, helped us get her into my car so that I could take her to the emergency room. Life Alert was very helpful and courteous.

My dad uses Life Alert and it has proven to be very helpful in getting a quicker response to emergencies. My dad is 95 years old, though mobile and often alert he has needed the service of this system. I am glad he has it.

My mother fell in her kitchen and broke her hip. Life Alert called emergency services then called me to let me know what had happened. They kept me informed through the whole process of transportation to the emergency room.

I am blessed by Jesus, if it hasn’t been for him working through you, Life Alert, I probably wouldn’t be here now. I am so glad that I have Life Alert. I am so thankful for Life Alert, God bless this company.

I bent over to feed my cat and lost my balance and fell to the floor. My daughter was out of town, and I’m unable to get up without assistance. Life Alert has helped many times in similar circumstances.

I am 89 years – by myself in the daytime. If I happen to fall, I cannot get up. Try to be careful, but it does happen. They were here in a short time, helped me get up and made sure I was ok. I referred Life Alert to a friend, she decided to try your company.

I have had Life Alert around 10 years and it was the first time I ever used it that day. I had chest pains and I felt like I was going to faint, so I had to press the button of Life Alert and, yes, you guys responded real fast. Thank you.

I had an emergency situation and called for Life Alert. They were at my home in 10 minutes and notified family members immediately, and stayed on the phone until help arrived. Thank you, Life Alert!

Extreme dizziness, headache, and vomiting. Life Alert stayed on the line until the ambulance arrived and help was in the house. This was very comforting to not be alone while waiting for help.

I tripped off of the stair chair and had trouble getting up from the wood floor. I pushed my Life Alert button and you had the fire department come. They came in, and they helped me up. I did not get hurt.

I could not get a hold of my daughter – Life Alert called and told her I was ill and called an ambulance for me and stayed on with me until help arrived. He was very concerned that someone be there with me. Please thank him for me.

I fell on my patio (cement) I was afraid no one would find me – then I remembered I had my Life Alert on. When 3 young handsome firemen arrived, I was so happy to see help, I just said, “Oh good, it works!” (meaning my Life Alert)

I fell on 01/30/18, I was unable to get up. I pushed my Life Alert pendant button and got an immediate response. The lady talked to me until the ambulance arrived. Thanks for a job well done.

My 84 year old mother rolled out of bed and I called Life Alert and they responded quickly. They stayed on the line until help arrived and stayed until she was back to normal. Thank you! Life Alert worked.

My mom had bad pains in her stomach. Life Alert stayed on the line until the ambulance arrived, very helpful. Ambulance came less than 10 minutes. Thank you, Life Alert.

I slipped off a chair without injuring myself, but I couldn’t get up. I called Life Alert and they sent 911 who came within a few minutes and helped me off the floor.

I was outside and fell, all I had was my Life Alert button. I pushed it and they sent the ambulance and called my family. I got help immediately. So glad I had Life Alert! Thank you all and God Bless!!

Had in house a fall. Remember pushing button and telling operator I had fallen and couldn’t function right. Next thing I knew I was in the hospital, then I went to physical therapy for a week. Doing well now. Thank you, Life Alert.

My father was extremely pleased with the Life Alert response to his emergency fall. I am responding on behalf of myself and siblings. We were all contacted immediately to see to his care.

Life Alert staff stayed on with me and my sister until the ambulance arrived and told them what I was allergic to, they were very informative. Thank you very much, you have saved, if not my life, my piece of mind.

I purchased the system for my mom, recently recovering from multiple strokes. System set-up, installation everything went great, system up and running. As it turns out my mom also became eligible for Medicare Services approximately 3 months into the contract. Medicare provides their own system and monitoring. This is not an option for Medicare. You have to use their system. She now gets 7 days a week visit and assistance with 24/7 monitoring. I called and spoke with retention that my mom's situation has changed and no longer need the service understanding I'm out the $198 for the equipment and install. As it turns out I'm also obligated for another approximate $2,895.

A stranger was banging on the front door at 11:30pm. Life Alert called police and they came immediately and checked everything out. They stayed on the phone with me until police arrived.

Life Alert helped in calling the ambulance and family members. I could not wake my husband up. They were very prompt. He did have a slight stroke. It took a burden off of my shoulder and also keeping family members informed as to what was happening. Thanks again.

My mother missed her chair and fell on the floor hard – thought she should be checked at the hospital for possible broken bones. Life Alert treated and talked to her gently and calmed her.

I was on my way to the bathroom when my legs gave way. I was able to press the Life Alert button that I wear all the time and help came shortly after that.

My father’s motorized chair became wedged into the bathroom door and he couldn’t get out. He used the pendant and emergency personal were called immediately. Life Alert called me (daughter) and kept me informed of the situation. The people were professional and re-assuring during this incident.

I fell (again) and could not get up. I pushed my Life Alert necklace (which I always wear) and your associate promptly responded, asked what my problem was, and then contacted the proper authorities and my daughter, and stayed on the line until the paramedics arrived – couldn’t ask for better!

My husband and I both had fallen when I alerted Life Alert. They responded quickly. We had fallen on the front porch which had ice on it. They responded quickly thank Goodness or we might have frozen.

Very early in the morning, I fell and could not get up. I pushed the button on Life Alert. Paramedics came quickly and helped me to get up. They also notified my brother about the fall. I did not sustain any serious injury. I am 89 years old.

I am so happy and relieved that a few years ago I joined Life Alert. I have used it three or four times and have been so happy I had it. My mother and I live alone and it has meant so much to us to get such quick help. Thanks again.

My mother fell in her apartment and couldn’t get up, Life Alert called EMS and myself (I had just had surgery and couldn’t walk). She had broken her hip. Thank you for your help and keeping me informed on what was going on.

My mother has had to call Life Alert several times. Each time we had an extremely positive experience. It actually saved her life in one particular situation. Thank you!

Mom fell while trying to get up from her chair and banged up her knees on her walker as she went down. She was bleeding and lying on the floor when I called Life Alert. The man contacted 911 and kept checking in with us until help arrived. It was a great comfort.

I fell while I was vacuuming my living room. Life Alert sent ambulance – they picked me up off the floor and sat me in a chair. Had rug burn on left arm took skin off arm.

My wife, tripped and fell on her way to the kitchen. She pushed the Life Alert button around her neck and got an immediate response by your personnel who got in touch with paramedics who arrived at the residence within minutes. Wife was helped to her feet and all ended well thanks to Life Alert.

I fell in the middle of the night, pushed the Life Alert button and the crew showed up shortly thereafter, and picked me up from the floor. There were no injuries -- only the fall. We appreciate the response and helpfulness of the emergency team.

My wife lost her strength going from the walker to the chair. Broke her femur. Life Alert was extremely efficient, fast to arrive, nice and excellent. This is over 3rd time calling; you’ve come through every time! Thank you.

My husband had fallen in the shower. We all got him up. He sat in the chair and a couple hours later he said his arms hurt like having a heart attack – I had Life Alert call for an ambulance. So nice because they knew exactly what to do and who to call! No unnecessary questions. Big help!

I passed out, when I came to, I pressed Life Alert button. They responded very quickly and got emergency help to me! Thank you for your help!

I was recently experiencing congestive heart failure (at home-alone). Life Alert was very reassuring and quick to respond. The paramedics arrived quickly and took me to a nearby hospital. Thank of so much Life Alert!

My mother fell in her living room and wasn’t able to get herself up. She immediately pressed her Life Alert button and got the help she needed within 10 minutes. It was wonderful because she didn’t panic or worry about the situation.

I was out of town (I am her daughter), my mother fell and Life Alert came in without harming the door and helped her up. It was a great relief to have Life Alert available to check on her. We have been very happy with the service!

Since I signed up for Life Alert over a year ago. I have been extremely satisfy with the service I received. The representatives were extremely professional and helpful. I would recommend Life Alert to everyone.

I was shoveling heavy wet snow after the night of heavy snow fall. I lost my balance and fell down and could not get up no matter how I tried. Pushed Life Alert and the policeman with the county sheriffs came within 10 minutes, which I thought was rather quick. Each one grabbed my arms and pulled me up and helped walk me to the back porch to the house, and then left knowing I was alright.

I tripped going into the bathroom, was stunned but not seriously hurt. As you know, I am not able to get up by myself. As always, Life Alert and my local fire department came to my rescue. Thank you very much!!

I was experiencing chest pain and requested an ambulance and one arrived very quickly. I also appreciate how Life Alert informed my daughter as to where I was being taken.

Husband falls and I can’t get him up by myself. Thankfully he doesn’t get hurt, but he gets confused. I can call Life Alert – they have gotten me help and alerted my family.

Dad fell and couldn’t get up. Life Alert came very quickly and called me at my home. I called and talked to mom to calm her down and everything turned out fine.

When you need Life Alert they’re always there on time responding and getting their job done, I appreciate what they do and how fast I get a response. I want to take this time to let ya’ll know that I appreciate all that ya’ll do. Thank you.

My grandfather fell going to the bathroom. He pressed his button and Life Alert notified me, then my mom, until they heard back from us (within 5 minutes). They called 911 and we met the first responders at his home. They also followed up with us. I’m very pleased with how they helped us.