Life Alert Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Life Alert
Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.
Visit www.lifealert.com- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
- $198 activation fee
- Requires three-year contract
- Not ideal for online shoppers
Life Alert Reviews
Filter by Rating
- (7,949)
- (564)
- (13)
- (15)
- (91)
Popular Mentions
- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Sept. 7, 2021
Day after I received “Life Alert” I was in terrible pain with neck pain that was new. I panicked and called and they were right there.
Reviewed Sept. 3, 2021
Life Alert is always excellent in getting help when I need it.
Reviewed Sept. 3, 2021
I tripped in my home and fractured my femur in 4 places. Life Alert responded very promptly and sent an ambulance to take me to the hospital. I thank Life Alert for being there.
Reviewed Sept. 2, 2021
We have had numerous falls and Life Alert have all been wonderful. The service provided was prompt and nice.
Reviewed Sept. 2, 2021
When I was having chest pains – I hit the button and the rescue squad was here in minutes. Life Alert is a Life Saver.
Reviewed Sept. 1, 2021
Life Alert sent help very quickly. Stayed on the phone until help arrived.
Reviewed Sept. 1, 2021
My mother was in terrible pain and could not get out of bed. The Life Alert operator was very kind to her! She was scared and the operator continually reassured her. Thank you!
Reviewed Aug. 31, 2021
Daddy fell during early morning hours. He pushed his Life Alert button and EMTs and the people on his list were notified. Daddy was tended to quickly. The Life Alert attendant was very professional. I appreciate the call back after the event to make sure everything was ok.
Reviewed Aug. 31, 2021
My brother has used Life Alert several times and each time staff has made sure we got the message when my brother has gone to the hospital. Thank you Life Alert.
Reviewed Aug. 30, 2021
Though my mother was having issues with light headiness. She got checked out, was very courteous and she went to the hospital. Life Alert was so accommodating and excellent in making her feel comfortable. We were very pleased. Kudos.
Reviewed Aug. 30, 2021
I was unable to speak, able to depress wrist band button, just prior to full seizure activity. Life Alert contacted the emergency squad and transferred me to the hospital. Thank goodness!
Reviewed Aug. 27, 2021
You’re wonderful, I’m glad that I have Life Alert. Very important for elderly people.
Reviewed Aug. 27, 2021
My son has physical disabilities and has TBI. Life Alert and the EMTs were extremely helpful and treated my son with the utmost respect. Thank you!
Reviewed Aug. 26, 2021
I remember pressing the Life Alert button – but nothing else as I had passed out. I had two heart attacks that day – one at home – the other while in the ambulance on the way to the hospital. I am grateful Life Alert was so prompt in sending help.
Reviewed Aug. 26, 2021
My mother fell while down in the cellar, could not get up! She pushed her Life Alert button and even though she could not be heard by the monitor, help was sent right away, and by the time I could get there, she was helped and the check-up call was made. It makes me feel that she is so much safer at home.
Reviewed Aug. 25, 2021
I have had to use (sadly) Life Alert at least 4 times and what a blessing to have enrolled with you.
Reviewed Aug. 25, 2021
My husband slid out of bed. He apparently suffered another stroke. Life Alert stayed on the line until medics arrived. They informed my sons about the situation. We appreciate the caring attitude of Life Alert staff.
Reviewed Aug. 24, 2021
We had 3 “accidental” emergencies. They were handled promptly, efficiently, with reassuring courtesy! Thank you, Life Alert.
Reviewed Aug. 24, 2021
I am very pleased with Life Alert. My mother’s blood pressure was 238/121 and has had a stroke before. Life Alert called our fire department first which they were here in 3 minutes. The ambulance arrived 25 minutes later, but Life Alert and the paramedics stayed until we proceeded to the hospital, where she stayed for 4 days.
Reviewed Aug. 23, 2021
I made a misstep in the living room. I could not get off the floor. I pushed my Life Alert button and the first responders were here very fast!
Reviewed Aug. 23, 2021
I live alone; I had a stroke 9 years ago yet I am younger than most stroke people. I need the security of Life Alert to live on my own. My accident was I was setting into my tub and lost my balance and fell. Life Alert got a hold of EMS which helped me get up and go on my adventure in life. Thanks a lot Life Alert.
Reviewed Aug. 20, 2021
I appreciate all you have done during the emergency. Thank you, Life Alert, for your quick response. God bless you all.
Reviewed Aug. 20, 2021
My dad experienced a syncope attack. Blood pressure was very low. Life Alert Dispatchers were very tactful and professional. He assured me that the paramedics were on their way. I am always at peace during a medical emergency with your monitoring service that is so good!
Reviewed Aug. 19, 2021
She used Life Alert 3 times over time with the service. Great service and lifesaving. I transferred the service to my house now. As a senior, almost 84 years old, it makes for a safer feeling.
Reviewed Aug. 19, 2021
I experienced a mild stroke – not able to speak or move left arm. My partner immediately alerted your company and an ambulance was quickly sent and transported me to the emergency room. Love Life Alert!
Reviewed Aug. 18, 2021
Life Alert was very helpful and worked through a situation where the ambulance had a difficulty getting in the building (security guard issue). The Life Alert employee was very reassuring to me.
Reviewed Aug. 18, 2021
My husband has fallen at home several times this year. I cannot pick him up. Life Alert sent paramedics immediately and they determined he needed to go to the hospital and they took him. Life Savers, all of you!
Reviewed Aug. 17, 2021
You are a life saver! Give me peace of mind. Push button and Life Alert rep right there. They are very courteous. Ask for all info and informed family members and ambulance.
Reviewed Aug. 17, 2021
Life Alert has been great. The last time we used the service was during a power outage. This allowed me to be aware of what happened and to address the situation. If not for Life Alert, I would have not known that my mother’s power was out.
Reviewed Aug. 16, 2021
Called Life Alert for an accident. I thought I had a stroke, but it turned out to be a seizure. The ambulance came and they took me down in a gurney and proceeded to do my vitals and ask me questions. In a short time, I got to the hospital. Everyone was super nice and family was notified. They always give me personal care and comfort in a stressful situation.
Reviewed Aug. 16, 2021
Life Alert’s response was quick, operator communicated and reassured me constantly. Also interacted with first responders and EMT’s. Exceptional service.
Reviewed Aug. 15, 2021
I am getting up in years and live alone. Every day tasks are getting harder. I was trapped twice in the shower because the cleaning crew did not properly rehang the glass doors. Taking out the trash became an artic expedition and I was afraid of falling and no one to help me. I am much more confident as help is just a push away. If I fall then help will come.
Reviewed Aug. 13, 2021
My uncle had a minor stroke and was on the ground but somewhat conscious. Life Alert responded immediately and called me and the paramedics and remained on the line with him until we could get to him. Life Alert was fantastic! Thank you!
Reviewed Aug. 13, 2021
My mom has vertigo. She was bending over and had an episode and sat on the floor. She could not get herself up and pushed her Life Alert button. Help came and got her up off the floor. No trip to the hospital necessary. She tells her friends all the time to get one!!
Reviewed Aug. 12, 2021
Life Alert was very helpful and they stayed on the line with my caregiver. I was extremely ever so happy and so was my caregiver. Thank you ever so much.
Reviewed Aug. 12, 2021
I have fallen and called and was attended to speedily and graciously and taken to the hospital, where I was taken care of immediately. I would not have survived if I hadn’t had brain surgery and wouldn’t have called Life Alert. Thank you for all you do.
Reviewed Aug. 11, 2021
Just like you advertise on TV. I fell, I tried to get up, was not able too. I pushed my Life Alert pendant, within seven minutes – help came. They simply picked me up off the floor. I am so grateful for Life Alert and those two wonderful EMT’s. Thank you.
Reviewed Aug. 11, 2021
I had used Life Alert 3 times. Each time they were very helpful. Stayed on the line until help came. One time they called my caregiver. This last time, EMT came to pick me up. I am very grateful to all.
Reviewed Aug. 10, 2021
I think Life Alert is fine. I feel very secure knowing I have Life Alert. Someone’s there for me.
Reviewed Aug. 10, 2021
Life Alert’s service and staff is very good and helpful. Thank them for all that they do. Be blessed, be safe. God is good all the time. Thanks again.
Reviewed Aug. 9, 2021
We called Life Alert, they stayed on speaker with us until the Ambulance came. They were very helpful. When ambulance arrived, they filled in the EMT with all of her previous medical history. We were very impressed.
Reviewed Aug. 9, 2021
I fell on the floor one time over my dog, then off the bed. Life Alert was the greatest. You have the best people that work for you.
Reviewed Aug. 6, 2021
I am a 94 year old widow living alone. I feel safe having Life Alert. I was sick all night. In the morning, called Life Alert and they were here in about 20 minutes.
Reviewed Aug. 6, 2021
Life Alert is wonderful. I have had a number of occasions to use the services and have never had cause to worry. Thank you so very much.
Reviewed Aug. 5, 2021
Life Alert staff are exceptional. They always contact my family prior and during my emergency contacts. I feel secure and safe with Life Alert.
Reviewed Aug. 5, 2021
Life Alert was quick to act. Help arrived very soon. You got hold of emergency help. I was happy to have you on my team.
Reviewed Aug. 4, 2021
I had fallen in my apartment, called Life Alert, and they sent the firemen to come pick me up. Since I have knee replacements on both legs, I cannot get up when I fall. They have been there for me every time I needed them!
Reviewed Aug. 4, 2021
Had chest pains and called Life Alert. They came right away and got me to the hospital. They were right on the ball to help me. I would recommend Life Alert to anybody.
Reviewed Aug. 3, 2021
My husband is 91 and was in pain. His kidney. They gave him something for his pain while taking him to the hospital. Can’t thank Life Alert enough for their kindness and being so respectful.
Reviewed Aug. 3, 2021
Life Alert people were very helpful and stayed on the line until the paramedic arrived. Life Alert is a wonderful service.
Reviewed Aug. 2, 2021
My mother utilized the Life Alert system numerous times. I can’t recommend Life Alert enough! What a wonderful system. Does what it says it does. The highest recommendation!
Reviewed Aug. 2, 2021
Life Alert was very professional. They were willing to work with us with our different situation. Thank you.
Reviewed July 30, 2021
Life Alert was very professional. They were willing to work with us with our different situation. Thank you.
Reviewed July 30, 2021
You all are very good coming out and sending someone to help me! I like the service.
Reviewed July 30, 2021
You all are very good coming out and sending someone to help me! I like the service.
Reviewed July 30, 2021
You all are very good coming out and sending someone to help me! I like the service.
Reviewed July 30, 2021
Life Alert was very professional. They were willing to work with us with our different situation. Thank you.
Reviewed July 30, 2021
Life Alert was very professional. They were willing to work with us with our different situation. Thank you.
Reviewed July 29, 2021
I was pleased with the quick response I got when calling to go to the hospital. So far I am pleased with the service – Excellent!
Reviewed July 29, 2021
I was pleased with the quick response I got when calling to go to the hospital. So far I am pleased with the service – Excellent!
Reviewed July 29, 2021
I am 91 and am so glad I have my Life Alert. I had a few falls and some were accidents. Some were big things I should not have been doing.
Reviewed July 29, 2021
I am 91 and am so glad I have my Life Alert. I had a few falls and some were accidents. Some were big things I should not have been doing.
Reviewed July 29, 2021
I am 91 and am so glad I have my Life Alert. I had a few falls and some were accidents. Some were big things I should not have been doing.
Reviewed July 29, 2021
I was pleased with the quick response I got when calling to go to the hospital. So far I am pleased with the service – Excellent!
Reviewed July 28, 2021
She fell and needed a lift assist. Life Alert notified family members and the ambulance immediately. Also did a call back to make sure everything was ok. Prompt and courteous service.
Reviewed July 28, 2021
My 91 year old mom had several falls and Life Alert called for assistance immediately. Great professional team. I would highly recommend.
Reviewed July 28, 2021
My 91 year old mom had several falls and Life Alert called for assistance immediately. Great professional team. I would highly recommend.
Reviewed July 28, 2021
She fell and needed a lift assist. Life Alert notified family members and the ambulance immediately. Also did a call back to make sure everything was ok. Prompt and courteous service.
Reviewed July 28, 2021
My 91 year old mom had several falls and Life Alert called for assistance immediately. Great professional team. I would highly recommend.
Reviewed July 28, 2021
She fell and needed a lift assist. Life Alert notified family members and the ambulance immediately. Also did a call back to make sure everything was ok. Prompt and courteous service.
Reviewed July 27, 2021
He fell and couldn’t get up. Life Alert personnel were fast and very helpful. Life Alert is a great service. So glad to have it.
Reviewed July 27, 2021
My mom was with her care taker and she was feeling weak and lethargic. Caretaker called Life Alert and an ambulance took her to the hospital. Life Alert called me and my sibling and informed us what was happening.
Reviewed July 27, 2021
My mom was with her care taker and she was feeling weak and lethargic. Caretaker called Life Alert and an ambulance took her to the hospital. Life Alert called me and my sibling and informed us what was happening.
Reviewed July 27, 2021
He fell and couldn’t get up. Life Alert personnel were fast and very helpful. Life Alert is a great service. So glad to have it.
Reviewed July 27, 2021
My mom was with her care taker and she was feeling weak and lethargic. Caretaker called Life Alert and an ambulance took her to the hospital. Life Alert called me and my sibling and informed us what was happening.
Reviewed July 27, 2021
He fell and couldn’t get up. Life Alert personnel were fast and very helpful. Life Alert is a great service. So glad to have it.
Reviewed July 26, 2021
This is the second time this year that I’ve needed medical help, this Life Alert system has been a blessing since I live alone.
Reviewed July 26, 2021
Your staff is extremely helpful and stayed with me until EMS arrived they have a lot of compassion. Thank you for being there when I needed help.
Reviewed July 26, 2021
Your staff is extremely helpful and stayed with me until EMS arrived they have a lot of compassion. Thank you for being there when I needed help.
Reviewed July 26, 2021
This is the second time this year that I’ve needed medical help, this Life Alert system has been a blessing since I live alone.
Reviewed July 26, 2021
This is the second time this year that I’ve needed medical help, this Life Alert system has been a blessing since I live alone.
Reviewed July 26, 2021
Your staff is extremely helpful and stayed with me until EMS arrived they have a lot of compassion. Thank you for being there when I needed help.
Reviewed July 23, 2021
The Life Alert prevented my mother from laying on the floor until the next day. Highly recommend Life Alert.
Reviewed July 23, 2021
I have had to use Life Alert one time recently. I was home alone and I fell. I could not get up so I called Life Alert with my alert button around my neck. Help was there in 10 minutes. Love Life Alert.
Reviewed July 23, 2021
The Life Alert prevented my mother from laying on the floor until the next day. Highly recommend Life Alert.
Reviewed July 23, 2021
I have had to use Life Alert one time recently. I was home alone and I fell. I could not get up so I called Life Alert with my alert button around my neck. Help was there in 10 minutes. Love Life Alert.
Reviewed July 23, 2021
I have had to use Life Alert one time recently. I was home alone and I fell. I could not get up so I called Life Alert with my alert button around my neck. Help was there in 10 minutes. Love Life Alert.
Reviewed July 23, 2021
The Life Alert prevented my mother from laying on the floor until the next day. Highly recommend Life Alert.
Reviewed July 22, 2021
It was a positive experience for our family. She used it when needed and the response was superb. Thank you.
Reviewed July 22, 2021
It was a positive experience for our family. She used it when needed and the response was superb. Thank you.
Reviewed July 22, 2021
Life Alert is a life saver. I will recommend it to anybody. They help me very quickly every time when I fall.
Reviewed July 22, 2021
Life Alert is a life saver. I will recommend it to anybody. They help me very quickly every time when I fall.
Reviewed July 22, 2021
It was a positive experience for our family. She used it when needed and the response was superb. Thank you.
Reviewed July 22, 2021
Life Alert is a life saver. I will recommend it to anybody. They help me very quickly every time when I fall.
Reviewed July 21, 2021
Three times my husband has fallen out of bed where I could not pick him up myself. Life Alert was there almost immediately to help. I have friends who also have Life Alert and are also very pleased with them.
Reviewed July 21, 2021
Three times my husband has fallen out of bed where I could not pick him up myself. Life Alert was there almost immediately to help. I have friends who also have Life Alert and are also very pleased with them.
Reviewed July 21, 2021
A fall. Staff was very helpful and prompt. Attendants were courteous and got me back to bed. Excellent service!!
Reviewed July 21, 2021
A fall. Staff was very helpful and prompt. Attendants were courteous and got me back to bed. Excellent service!!
Reviewed July 21, 2021
Three times my husband has fallen out of bed where I could not pick him up myself. Life Alert was there almost immediately to help. I have friends who also have Life Alert and are also very pleased with them.
Reviewed July 21, 2021
A fall. Staff was very helpful and prompt. Attendants were courteous and got me back to bed. Excellent service!!
Reviewed July 20, 2021
Very low glucose reading, very dizzy. My Life Alert monitor was on the end table next to me. Received a response immediately and stayed on and kept talking to me until the EMTs arrived. I was very grateful that I had Life Alert.
Reviewed July 20, 2021
Very low glucose reading, very dizzy. My Life Alert monitor was on the end table next to me. Received a response immediately and stayed on and kept talking to me until the EMTs arrived. I was very grateful that I had Life Alert.
Reviewed July 20, 2021
Experience peace of mind with Life Alert when they arrive. Very polite and kind.
Reviewed July 20, 2021
Very low glucose reading, very dizzy. My Life Alert monitor was on the end table next to me. Received a response immediately and stayed on and kept talking to me until the EMTs arrived. I was very grateful that I had Life Alert.
Reviewed July 20, 2021
Experience peace of mind with Life Alert when they arrive. Very polite and kind.
Reviewed July 20, 2021
Experience peace of mind with Life Alert when they arrive. Very polite and kind.
Reviewed July 19, 2021
Life Alert staff is always on time, professional, and courteous. Our family would be at a loss without knowing they will come when called.
Reviewed July 19, 2021
Life Alert staff is always on time, professional, and courteous. Our family would be at a loss without knowing they will come when called.
Reviewed July 19, 2021
When I called for assistance – was answered within minutes and help was on the way. Would always recommend Life Alert.
Reviewed July 19, 2021
Life Alert staff is always on time, professional, and courteous. Our family would be at a loss without knowing they will come when called.
Reviewed July 19, 2021
When I called for assistance – was answered within minutes and help was on the way. Would always recommend Life Alert.
Reviewed July 19, 2021
When I called for assistance – was answered within minutes and help was on the way. Would always recommend Life Alert.
Reviewed July 16, 2021
Life Alert stayed on the line until help arrived. I am very satisfied.
Reviewed July 16, 2021
Life Alert stayed on the line until help arrived. I am very satisfied.
Reviewed July 16, 2021
Life Alert helps me. I fell off my sofa. I am so glad I have them. I could not do without having them to help me.
Reviewed July 16, 2021
Life Alert helps me. I fell off my sofa. I am so glad I have them. I could not do without having them to help me.
Reviewed July 16, 2021
Life Alert stayed on the line until help arrived. I am very satisfied.
Reviewed July 16, 2021
Life Alert helps me. I fell off my sofa. I am so glad I have them. I could not do without having them to help me.
Reviewed July 15, 2021
My mom has fallen a number of times and each time she pushes her button, the Life Alert staff is quick to respond and dispatch paramedics.
Reviewed July 15, 2021
I literally fell in my bedroom and couldn’t stand back up. I had put my phone on my nightstand and couldn’t reach it. I was very happy I had Life Alert to help me.
Reviewed July 15, 2021
My mom has fallen a number of times and each time she pushes her button, the Life Alert staff is quick to respond and dispatch paramedics.
Reviewed July 15, 2021
I literally fell in my bedroom and couldn’t stand back up. I had put my phone on my nightstand and couldn’t reach it. I was very happy I had Life Alert to help me.
Reviewed July 15, 2021
My mom has fallen a number of times and each time she pushes her button, the Life Alert staff is quick to respond and dispatch paramedics.
Reviewed July 15, 2021
I literally fell in my bedroom and couldn’t stand back up. I had put my phone on my nightstand and couldn’t reach it. I was very happy I had Life Alert to help me.
Reviewed July 14, 2021
I live in a rural area and the Life Alert representative stayed on the phone with me until help arrived. The representative was professional, kind, and courteous.
Reviewed July 14, 2021
My mother fell and Life Alert assisted her in getting her back up.
Reviewed July 14, 2021
My mother fell and Life Alert assisted her in getting her back up.
Reviewed July 14, 2021
I live in a rural area and the Life Alert representative stayed on the phone with me until help arrived. The representative was professional, kind, and courteous.
Reviewed July 14, 2021
My mother fell and Life Alert assisted her in getting her back up.
Reviewed July 14, 2021
I live in a rural area and the Life Alert representative stayed on the phone with me until help arrived. The representative was professional, kind, and courteous.
Reviewed July 13, 2021
Life Alert was very helpful. They called and got EMTs there.
Reviewed July 13, 2021
I appreciate your team. Life Alert was here immediately for me. Thank you so much!
Reviewed July 13, 2021
I appreciate your team. Life Alert was here immediately for me. Thank you so much!
Reviewed July 13, 2021
I appreciate your team. Life Alert was here immediately for me. Thank you so much!
Reviewed July 13, 2021
Life Alert was very helpful. They called and got EMTs there.
Reviewed July 13, 2021
Life Alert was very helpful. They called and got EMTs there.
Reviewed July 12, 2021
Life Alert came quick and professional and make you at ease. I wouldn’t have anyone else even if I had the choice.
Reviewed July 12, 2021
Just glad to know when I have my Life Alert, I am safe.
Reviewed July 12, 2021
Just glad to know when I have my Life Alert, I am safe.
Reviewed July 12, 2021
Just glad to know when I have my Life Alert, I am safe.
Reviewed July 12, 2021
Life Alert came quick and professional and make you at ease. I wouldn’t have anyone else even if I had the choice.
Reviewed July 12, 2021
Life Alert came quick and professional and make you at ease. I wouldn’t have anyone else even if I had the choice.
Reviewed July 9, 2021
I have felt very secure with my Life Alert pendant and have no negative feelings. I speak very highly of your personnel.
Reviewed July 9, 2021
911 would not answer when we called so we pushed the Life Alert button. We got instant help.
Reviewed July 9, 2021
I have felt very secure with my Life Alert pendant and have no negative feelings. I speak very highly of your personnel.
Reviewed July 9, 2021
911 would not answer when we called so we pushed the Life Alert button. We got instant help.
Reviewed July 9, 2021
I have felt very secure with my Life Alert pendant and have no negative feelings. I speak very highly of your personnel.
Reviewed July 9, 2021
911 would not answer when we called so we pushed the Life Alert button. We got instant help.
Reviewed July 8, 2021
I fell outside near the street and could not get up. I braised my knee but no other injury. I yelled for help but no one could hear me. After about 15 minutes, I pushed the Life Alert button on my necklace. A neighbor finally came outside and helped me just as the fire department arrived. I’m very comforted to know I can depend on your help.
Reviewed July 8, 2021
I slipped and fell in my bath tub and could not get out. I always wear my pendant so I pressed the button and immediately heard a comforting voice reassuring me that help was on the way. The voice stayed with me until help arrived and I was saved. I so appreciate the voice and Life Alert – Thank you.
Life Alert Company Information
- Company Name:
- Life Alert Emergency Response, Inc.
- Website:
- www.lifealert.com
Media


