Life Alert Reviews

The need for medical assistance was urgent. Life Alert was called and responded very quickly. Personnel were very professional and courteous. Grasped the situation quickly and responded accordingly.

I had fallen off the bed at 3 AM. Hit head and arm. I couldn’t get up. Thank God I had my Life Alert. Came to at 10 AM and pressed my Life Alert button. Took me to the hospital. I have used it many times. I am glad I have it.

On Aug 10, 2019, my husband fell in the bathroom. I was the one to press the Life Alert button for help while I was attending to him. They came on very quickly. I asked them to get us help, they stayed on until help arrived. He ended up having broken his left hip that day. He just came home two weeks ago today due to complications and infections. Thank you for the peace of mind that day!

I fainted - when I came to I had pain in my back - contacted Life Alert - police and ambulance arrived in minutes and determined I should get to hospital. Blood pressure was high, still dizzy - had UTI- vertigo. Thank you for your prompt care as I am a widow and live alone and am 86.

Had foot surgery, wasn’t allowed to walk on my foot. Had to use one of those scooters. I was thrown off while losing my balance. Life Alert sent the paramedics to come and pick me up off the floor and onto the couch, where I was ok. I was very happy I had Life Alert. Or I would have been there for hours with NO help. Thank you, Life Alert.

Life Alert staff kept my mother-in-law calm and alerted EMS and family members that she had fallen in her home and needed assistance, as she could not get to a phone and make the calls on her own.

Life Alert called EMT’s who came immediately. The person stayed on the phone talking while help was on the way. Kept us calm, kept asking if things changed.

I slipped on the soap in the shower and fell. Called Life Alert and paramedics came. Everyone was very helpful and nice. Very thorough. I feel very comfortable knowing Life Alert is there for me.

I’ve had two strokes and need a walker to assist with me walking. I had fell and I pushed my Life Alert button and the lady came on and talked to me all the while until the ambulance came.

My 90 year old mother fell in the shower. She had her Life Alert necklace on and was able to press it. My wife and I were one hour away, out of town. Life Alert called me and my wife, telling us about the problem my mother had and that the paramedics were on the way. As we were driving back to town, Life Alert called to say mom was at the hospital, so we went directly there. I strongly recommend Life Alert for the elderly!

I fell backwards in the kitchen. I pushed Life Alert. They came on right away and stayed with me till the paramedics arrived to get me up. I’m 93 and live alone, but I don’t feel alone cause I know Life Alert is always there for me. Thank you!

At home alone, had very severe chest pain- hit my Life Alert button that I wear all the time – Life Alert answered, asked my problem and assured help was on the way- in not more than 15-20 minutes, I was in an EMT ambulance on my way to hospital- two attendants with me.

I fell and Life Alert stayed on the phone with me until help came, they were a big help in making and keeping me calm.

While trying to change water and food for my cat I lost my balance and fell hurting myself. Life Alert called both EMT’s and my daughter (who had the key to house). Your agent stayed with me until help came and was wonderful and caring. Made a bad situation not bad.

Had fallen and broke my right leg. Called Life Alert and they were 100% helping me to stay calm and had the squad out here in about ten minutes, they were so helpful. I’m so happy and glad I had Life Alert. Thank you so much for being there for me.

Although I have had Life Alert for a number of years, this is the first time I’ve had to use it for an emergency. The operator was very caring and kept me on the phone till a paramedic and ambulance arrived. She was patient, caring and professional.

My husband had fallen several times that day. But our son was here and helped him up. Then he fell while we were alone so I used Life Alert. Paramedics came, examined him and took him to the hospital where he stayed for five days. Life Alert stayed with me until help arrived and kept me advised of where we were in the process.

I fell and hit hard against the furniture. I could not get myself up. Thank god I had my Life Alert pendant on me. It was the middle of the night. I was insured. The paramedics were very kind and helpful. They made me feel secure. I’m glad I have the Life Alert pendant always on me. I am a senior with a balance problem.

Twice in the last month I woke up with pain and dizziness and was unable to get out of bed. I pressed my Life Alert button and in just a short time later the ambulance arrived and transported me to the hospital.

My mom did not feel well about 2:30am in the morning. While I live only 12 miles away, Life Alert had called me, and my three friend backups to let them know what was going on. They called me as I was driving dark back roads to get to my mom. They also alerted my friends to what was going on. They let me know when the paramedics arrived to my mom and that they had taken her to the hospital. I was so grateful for their detailed customer service. My mom, who is 85 now, is just fine...but she got to the hospital in time. By time I arrived to the hospital she was already in a room with MDs/nurses being taken care of... Thank you Life Alert-

My sister had Life Alert for 3-4 years. They responded to three calls on her behalf due to falls. They were prompt, courteous and very effective. The call team that notified the family after attending to my sister’s needs were very courteous and effective as well. If the need arises in the family again I would not hesitate to use Life Alert.

In July I used my Life Alert. I had stomach pains for over a week and needed to go to the hospital. Life Alert called an ambulance, my daughter, neighbors and my friend. They stayed with me until the ambulance arrived, and one of them talked to Life Alert. The service couldn’t have been any better.

I could not stand on my left leg, I hit my Life Alert button, someone came on the speaker and immediately asked what was wrong. I told them about my leg, he (Life Alert person) said he would send the police and paramedics, and stayed with me till they got here. We talked and he put me at ease, so did the police and paramedics. Thank god it was not a stroke again.

About 8 AM on 8/6/19 I was feeding the cats breakfast. One of the cats got in front of me and I fell flat on my face. I could not get up because of my hip and knee are all filled with arthritis (had both knees replaced) I could not pick myself off the floor. I pushed the Life Alert button on my neck. They answered right away and sent help to pick me up. Six policemen and firemen came.

I was home alone when I started experiencing stroke symptoms. I decided the use the Life Alert system and I’m so glad I did! The Life Alert agent stayed on the line with me until help arrived. That was very comforting.

Patient fell in living room and couldn’t get up. He was wearing his Life Alert pendant. Our son, who lives with him, came to him and they pushed the button. Life Alert quickly responded and I, as his emergency call person, was called immediately. It was a very good experience under the circumstances.

I was having an emergency and Life Alert responded and made myself and my care taker/ friends/ family feel comfortable and calm while we waited for an ambulance. I am a bit of a panicker so this was great.

I was dehydrated and elevated temperature due to enteritis. I was confused and it is extremely easy to call help by hitting the Life Alert button. I would not have been able to telephone anyone. The contact was calm and comforting and stayed with me until help arrived.

Life Alert responded as soon as panic button was pressed. EMS was dispatched to help her. She had fallen down in the kitchen and hit her head. She had a gash and a bruised shoulder. She had to have staples to close up the wound. Thank you for responding so quick.

I got up for water at 1 AM and fell on kitchen floor while holding onto the walker. After many tries to get up - I couldn’t! Pushed button on my Life Alert and in 10 minutes firemen responded - my two sons arrived. Went to hospital - I had lots of painful injuries, but healed up - thanks to my most precious piece of jewelry, Life Alert.

I was outside my home when I fell down. I knew I could not get up by myself. I pushed my alarm and Life Alert came on. (In the meantime, a neighbor came and helped me up.) I told Life Alert that I was OK, that a neighbor had helped me. I went to my home, and found Life Alert checking on me. I said I was OK, and they called two contacts, who also checked on me. I really thought Life Alert was excellent...continuing their care through.

At 4 AM, I woke up in pain due to a large(10 mil) kidney stone trying to get out! The pain was at 9 ½ so I had my husband push the Life Alert button to get me help! They came on right away and he explained the situation. We are out in farm country and not in a city so your people kept him informed as to how soon they could get here! The three guys in the ambulance were great!

1) I’m 82 years old, live alone, housework alone, trim bushes, good health, UNTIL… 2) I didn’t trip or twist anything, but POW! Woke up on the floor, recognizing the ceiling. Knew two things, couldn’t get up and my [Life Alert] pendant. Immediately, one sentence from pendant, one sentence from me, and I was assured help was on the way. Pendant asked if door key was in same place and I passed out again until reaching hospital. Life Alert explained my meds to EMS- called my family- saved my life.

I experienced a bout of A-Fib, which did not spontaneously cease. Pushed the Life Alert button and EMT’s showed up in 5-7 minutes, checked EKG on site, and transported me to the local hospital ER. One overnight. New RX’s. Checkup appt confirmed. All in all, pretty darn good!

We used Life Alert several times over the past couple months. They were always efficient in calling all the family members and had the ambulance at the house sometimes before we arrived. Very happy with the service.

I fell on my front porch and broke the two big bones in my left wrists. I pushed the Life Alert button and the person stayed on the line til the paramedic came and took me to the hospital. They were wonderful.

Dislocated left hip - Life Alert got the ambulance in a good amount of time, were friendly and courteous. Life Alert stayed on the telephone line until ambulance arrived.

My mother fell and broke her hip when she was alone. She pushed the button around her neck and Life Alert spoke to her and dispatched paramedics.

My mother had a bad nose bleed, she called me at work (I’m her son/caretaker). I told her to press her Life Alert. By the time I got home to help- the fire department was at the house getting ready to take her to the hospital to get checked out - Everything turned out good. Thanks.

I would like to thank Life Alert for this amazing service you provide. You have saved my life several times. I could not imagine being without it. Your service is invaluable to people. Thank you.

I have fallen in my house four times. I live alone and appreciate everything that Life Alert has done for me in my time of need. Without Life Alert, I would be completely depressed or passed away. God Bless you all. Thank you so much for saving my life.

I was not hurt but I could not get up on my own. The paramedics got me up. The second time I fell I was not hurt and did not need the paramedics but Life Alert called my husband’s cell phone and brought a friend with him to help me up.

I fell in the bathroom, hit my head- head wounds bleed- when I saw all the blood I immediately hit my Life Alert button- had immediate response from Life Alert- Help was here within a few minutes- taken to ER- all was taken care of- I’m fine. Without Life Alert- not sure I’d be here today. Thank you.

I fell and Life Alert sent help right away. EMS got me up and set me down and stayed with me till they made sure I was Ok. They were very nice and helpful. Thank you very much.

My husband fell off the bed but did not get hurt- I couldn’t get him up so I called Life Alert! The cops were here in minutes and Life Alert stayed with us until the end- I was very grateful that I had signed up!

Fell over a vinyl carpet mat in my computer room and since I have a broken femur I couldn’t get up. I butt walked to the bathroom where my help button was placed by the Life Alert person that installed it. I pushed the HELP button and there was a person on line almost immediately and she stayed on with me until help arrived and they set me up on my feet.

I fell and couldn’t get up, so Life Alert contacted EMS and stayed on the line until help arrived. She also kept asking questions and I stayed on the line until they finished helping me. She also called back later to be sure I was okay.

I was shaking all over on Sunday @ 3:15 AM. I thought I was experiencing Parkinson’s disease or a heart attack since I had been on a heart monitor previously. I pushed the Life Alert button and the recording came on telling me that help would be on their way soon. EMS arrived @ 3:30 AM and took me to a hospital where I spent three days recovering.

I fell walking out front door, struck back of head. Pressed, always available around my neck, my Life Alert pendant. EMS responded within ten minutes, and immediately took me to the hospital nearby where I was admitted but later transferred to rehab facility for treatment and training to prevent further falls.

I fell and used my Life Alert pendant to have paramedics come out and get me up off the floor. They were very professional and very thorough with helping me and my family.

I was alone in my house. I fell and hit my head very hard on my wood floor. Life Alert answered right away and help arrived quickly.

Almost two years ago my husband collapsed on the floor. Life Alert came and EMS took him to the hospital. In July I had a bad cough. I called Life Alert and was taken to the emergency room where I was treated. All your workers were very good and competent. I’m very glad I have Life Alert!

I fell down in the kitchen and could not get up. Life Alert called my son and also talked to the fire department who were called to help. We all were impressed with how Life Alert answered questions. Thank you.

My mom fell shortly after we installed Life Alert, and was able to get help quickly. Life Alert was unable to get the contacts on the phone so they sent an ambulance for her. Her shoulder was broken in the fall. Had it not been for Life Alert, she would have laid on the floor til I got home, which would be about three hours later.

I fell and could not reach my cell phone! I pushed my Life Alert pendant and they came and took me to the hospital. I was okay, but bruised; it was wonderful to have this service. The operator was wonderful! She talked to me through the whole things and was very comforting! Thanks so much.

I was experiencing intense pain in the area of my right kidney. Life Alert immediately called an ambulance. Life Alert’s representative was very courteous and helpful as always. He waited on the phone to talk to the ambulance paramedics to be sure everything was taken care of. It was very reassuring.

My last emergency I had to call Life Alert. I fell down on my back and couldn’t get up. I hit my Life Alert button and the ambulance came as soon as they could. They had a hard time getting me up because of the place I fell. They did get me up finally and took me to the hospital. Everyone was nice. I am so glad I have Life Alert. If I didn’t have this service, I don’t know what I would do - as I live alone.

I have fallen at various times and Life Alert has always been there for me. They stayed on the phone with me until help arrived. I’m so glad that I had Life Alert. It’s hard to tell how long I would have laid there until someone found me.

Patient fell with broken hip. Life Alert responded promptly, EMS transported her in a very gentle and caring way- she was in a very small and difficult bathroom but they managed to maneuver her in spite of the circumstances. Very professional and skilled- couldn’t be happier with the service- Thank you!

Woke up with chest pain. I pressed the Life Alert button. Help arrived very quickly. Took me to ER. I was in the hospital three days. It was pneumonia.

Having dizzy spells- blood pressure dropped. Life Alert got an ambulance here in about ten minutes. Took me to the hospital immediately.

I am very satisfied with the promptness of Life Alert’s response, the paramedics arrived very quickly and took me to the nearest hospital. I am very happy that I ordered this service because they answer instantly, thank God that this service exists.

I had a pain in my chest, have no close relatives so I quickly punched my Life Alert button, which I wear 24/7. I could not believe how quickly EMS got to me and I live in a gated community! Two other times I believe they saved my life - cancer hemorrhaging and broken femur-outside-could not get up. Thank you, Life Alert!

I became dizzy and had shortness of breath. I called my daughter and she said, “Mommy did you push your Life Alert button?” I told her yes. The provider was very nice, she stayed on the phone with me until the ambulance came. And she also told me that they had contacted my emergency family member. Life Alert is the best!! Thank you! God Bless!

Three weeks after prolapse rectal surgery, I started hemorrhaging from my rectum in the bathroom - I was terrified. No one home- so I pressed my Life Alert, and quickly called 2 daughters to rush them her. EMS was here very quickly, checked my vitals and took me by ambulance to hospital. They were quick, efficient, calm, spoke quietly to calm me and couldn’t have been more helpful. My daughters arrived and followed ambulance to hospital while other family was notified. I cannot praise them highly enough. Thanks

I tripped on a mat and fell. I could not get up (bad knees). I pressed the button on my Life Alert pendant. In a few seconds, the operator answered and I told her the situation. In about 5-10 minutes, fire/rescue came to the door. They helped me on my feet (I was not injured). Life Alert stayed with me until help arrived and the firemen said I was OK. Thank you, Life Alert.

11 P.M. July 2nd or 3rd. Heard footsteps on deck outside my bedroom- then shots? Fire crackers? Not knowing what to do I chose to use my Life Alert button on my wrist. Answer was immediate. Male voice was loud, business-like, and in constant helpful contact re: contacting authorities, what I should do etc. Knowing a person of authority was with me until everything was handled by police, I am sure kept me from panicking. P.S. two young men were throwing fire crackers on my roof! I am 88 year old widow- alone. Thank you, Life Alert.

I fell but I wasn’t hurt- I can’t get up by myself due to arthritis- I know that someone will be right here to help me- there have been some break-ins in my neighborhood lately so the Life Alert makes me feel safer in that respect.

When I pushed my Life Alert button, I was almost out of my mind with pain but thank God the service from Life Alert was so fast and courteous that I would never be without it. Thank you so much.

Life Alert is a life saver. During the night, my mother woke up with a severe GI bleed. I was sleeping downstairs and did not hear her calling from the bathroom. She was able to use the Life Alert and the wall unit woke me up and [Life Alert] had contacted 911. Help arrived minutes later. Thank you, Life Alert!

The times that Life Alert helped me I didn’t feel alone. I know I can get help right away. Thank you very much.

Mom was home by herself- she fell that morning and hit her head (The doctor had just started her on blood thinners). Blood was everywhere- She pushed her button and Life Alert called the ambulance and both of her daughters- Life Alert also did follow up phone calls letting us know she was on her way to the hospital. Thank you, Life Alert.

I accidentally slid off the toilet and was stuck between the bathtub and toilet. Had to call Life Alert for assistance, I could not get up on my own. Thank you for a quick response and for notifying my daughter, and sending firemen to get in and get me up. Thank you for calling back to make sure I was ok.

Patient fell in the middle of the night while attempting to use the restroom, she was unable to move. Pushed her Life Alert button… ambulance was dispatched. Family finally heard the cell phone and picked up. Family got there shortly after ambulance.

Our mother declined rapidly due to pneumonia and sepsis. It was helpful for the family to be able to push the emergency button during a crisis situation and know help was on the way. I was contacted by Life Alert to let me know an ambulance had been dispatched, as well as when the ambulance was headed to the hospital. Arrival. The staff was kind, caring, courteous and calming. Thank you!

I had a very positive experience with Life Alert when I recently fell and broke my hip, I had my button on a chain around my neck- I knew as soon as I fell that I broke my hip. When I pressed the button a wonderful and helpful person answered. I was told she would help me and informed what was happening. This included-the firemen are here- they are opening the garage- the ambulance is on the way. I was told she would stay on the line until I was in the ambulance. It was all very comforting. I am 88 and live alone. I would not be without Life Alert! I am grateful that such a service exists.

I fell against the back door of my house. When I realized I couldn’t get up and was blocking the door (which wasn’t locked luckily), I pressed the Life Alert call pendant button- and scooted away from the door. Life Alert answered immediately- and the Fire Dept’s aid, and the ambulance soon appeared. The Life Alert person stayed on the line throughout it all.

I tripped stepping in the door and before I could get my leg in, the storm door closed quickly and tore my leg open. I’m on a blood thinner. I knew I couldn’t get up alone so I called for help. Life Alert responded, and help was on the way. I was taken to the hospital for stitches!

Started with pain in jaw- took 2 nitro pills- no relief so pressed Life Alert. EMS came, went to hospital ER, all OK, adjusted heart meds and went home. Thank you for all your help.

I tripped over my son’s pug dog when getting out of my computer chair. My head hit the closet door, my arm hit the bookcase and I eventually landed on the floor via my shoulder, arm and wrist/hand. Waiting about 20 minutes and checking for any signs of a stroke, I concluded something was wrong with my arm and hit the Life Alert button. Life Alert stayed on the phone with me until EMS arrived! Super service!

I thought I was having a stroke- was having a Bell’s Palsy attack- I have made test calls from various positions in my home to make sure Life Alert staff are able to hear me from different locations in my home- I was in my bed. There was no problem- Someone stayed with me until first responders and my son arrived. Also everyone else on my list arrived!

At 4:15 AM, I was scared and I also got very upset and couldn’t breathe. My Life Alert went off. The young lady on the other end was very polite to me and also helpful. She’s so kind to send out the ambulance to my home. The EMT came in the door and asked what was going on. I told them what had happened to me, they checked me out until I started to calm down. They asked if I needed to go to the hospital, I told them no. They treated me very nice and I’m proud to say I appreciate having out here. Keep up the good work. Thank you very much.

I haven’t needed emergency help but a couple times. When I did, help was there in only a couple minutes. Life Alert was very cordial and professional. I am left alone a lot for an hour or so, but it is very reassuring to know all I have to do is press a button.

I was weak and couldn’t get to the phone when my son called. When he found me unable to get up he got me Life Alert. A few days later I was very weak and passed out- when I recovered I felt weak so I decided to press the button. Promptly, first came the police officer then the ambulance. I was well taken care of.

It was 4 AM and I got up and I fell. I could not get up. I pressed the Life Alert button and then someone answered. I told them what happened, they called the paramedics and my neighbor, who had the key, to let them in. They also called my two sons and daughter. Your response was very quick and everyone was very helpful. I was OK. They asked me if I wanted to go to the hospital. I said no.

Life Alert alerted my fire dept, EMT’s, and family that I had fallen and was unable to get up myself because of the position that I was in. No injuries - Thank God!

When I fell in June Life Alert was there immediately to help me and take me to the hospital. I feel safe and secure with Life Alert.

When I moved into a senior living with pull cords and people to respond 24/7, I tried to cancel my service. I was not allowed to. I was told by the billing department that all they needed was a letter from my new residence confirming that I have an alert system here. We have continually faxed and emailed the letter and they insist they are not getting it. Sending by certified mail today. They are not customer friendly. Buyer beware.

I have a long history of heart trouble. That day, I felt awful. I got up from my chair and passed out. When I came out of it, I squeezed my Life Alert pendant I wear all the time. They notified my four kids and the EMT’s were there in minutes. My heart rate was 38. Your quick action saved my life. I live alone so I appreciated all you did!

My blood pressure went sky high and affected my head and vision! I was frightened! Life Alert called my local people, police and EMT’s, plus my son. EMT’s stayed with me until it subsided- very kind and understanding!

I had chest pressure and dizziness. Called Life Alert and an ambulance was at my home within 15 minutes, and took me to a hospital. Everyone was so kind and informative, put me at rest right away.

I fell in the bathroom and couldn’t get up. I didn’t realize how weak I was. EMS were at my house in a matter of minutes. I had just signed up for Life Alert two days before because my family insisted. I am very thankful they did.

My dad fell in the bathroom. We were coming in to fix his breakfast just as he hit his button. Life Alert stayed on the phone until we had safely helped him up and assured them he was okay.

About two weeks ago I fell going shopping at a store. I pressed the Life Alert button, EMS came in about 10 minutes, check me out, and asked how I was feeling. I told them I was fine, they helped me up and everything was OK and I came home. They made me feel a lot better and was very helpful.

Several times I have called on Life Alert. They have always been there for me. Kind and taking care of my needs.

I called Life Alert to get information about their service for my mother. I spoke with a customer service representative. He informed me that we could do a conference call with my mother to discuss it further. The 3 of us talked about it and my mother decided to go with it. During the conversation the rep never volunteered that there is a 3 year contract. I had to ask if it was month to month or a contract. Even so, my mother said she would go with their service. They took her information and credit card number, etc. They told her they wouldn't charge her card until she signed the contract, which they would send within 3 days. We looked at the reviews of Life Alert and decided not to go with the service after all, because it is very difficult to get out of the contract, even if you provide the paperwork needed from the doctor, etc stating that the person is no longer independent.

I woke up about 6 AM. Didn’t feel quite right, my right hand felt different, and within about a half hour I couldn’t move my right leg and then my right arm. I pushed the Life Alert button and within seconds the Life Alert was talking to me. There was no doubt I would have been paralyzed. I didn’t know I was having a stroke. But after the first responders were here and talked to the Life Alert man, he remarked, “that was the sickest thing I’ve ever seen.” I have praised Life Alert to the people I associate with at my community center I go to and to my friends at the local AM legion, and anyone who will listen. Life Alert saved my life.

I went to open the bathroom door and the door had locked. I tried numerous times to unlock the door but was unsuccessful. I had an appointment within a few hours. With the help from Life Alert, they notified the apartment office. The maintenance man arrived and was able to enter my apartment, and with the proper tools, he was able to get the bathroom door opened and I was able to make it to my appointment on time.

My father fell down and hurt his hands, elbows and back. Life Alert notified my two sisters and me very quickly. Ambulances arrived fast and attendants treated my dad very well. We appreciate the follow up calls.

On one occasion, mom slipped out of the chair and was unable to get up; great service and quick! Also so courteous. Two other occasions, Life Alert facilitated communication for mom to reach her daughters with important information. Very happy with your service! Thank you!

My mother woke up one morning and that was all she could do was be awake. Unable to communicate at all. Life Alert came right away with the service. EMS had all of the information on file from Life Alert. No issues at all. Life Alert has definitely been a valuable asset.

Fell in driveway, couldn’t get up , did not have phone with me. Had the Life Alert neck button on - was not near the speaker in the house, pushed it anyway. Soon my friend came by and then the ambulance. You had alerted the ambulance and friend even though I couldn’t answer. Thank you!!

I had a sudden episode of extremely painful diverticulitis. Not only that, my blood pressure fell to 80/30 which caused me to almost pass out. I hit my Life Alert pendant and I would say the ambulance arrived in about 10 minutes. I was taken to the ER, which I don’t really remember, but know Life Alert saved my life.

They stayed on the phone, kept me and my granddaughter calm; it’s like someone was with us….The people of Life Alert have been wonderful and it keeps me and my son worry free.

She was home with a caregiver and needed help. Life Alert helped out in a timely fashion and never dropped the ball. They carried out the job from beginning to end. Overall highly rate them. Very happy.

I actually set off my Life Alert wrist alarm when exiting my home for a Dr. appointment. I did not hear the unit inside asking if I needed assistance. They took the appropriate steps to make sure I was safe. I feel safe with Life Alert.

Mother has fallen several times. She is 94 and weak. Life Alert responded quickly and notified me ASAP. There have been other incidents- like when she disconnected the base and mailed it back to Life Alert-she was confused. They located it and mailed it back. We cannot recommend Life Alert enough. Thank you!

I fell while transferring to my motorized wheelchair. When I landed, I was in my walk-in shower. I couldn’t reach the phone on the counter and I did not have my cell phone with me. The last thing I remember is falling on my back in the shower and pushing Life Alert. Had I not had Life Alert, I would have lain in my shower for six hours!! I highly recommend Life Alert.

Life Alert notified my family out of town at the time and took care of getting me an ambulance to emergency hospital of my choice. I was outside and could not get in so I could not hear them talking to me. But they knew I needed help because I kept pressing the alarm on my wrist and they sent help right away.

I was in a lot of pain. The Life Alert operator called the ambulance. She must have given the ambulance office my phone number because their office called me. Life Alert operator kept reassuring me she would stay and talk with me until help arrived. Life Alert alerted my son who met me at the emergency room.

When I was ill, Life Alert called my son. I feel you are very helpful. I feel secure and know you are there to help me.

I was going into my house when I lost my balance and fell outside. Can’t get up myself because I have two knee replacements. I called Life Alert and in 5 to 10 minutes, EMS were here. Help me in the house and made sure I was OK. Cleaned off a scrape I got on my elbow.

I obtained the service when my dad was in the hospital and my mom was home alone. When he came home, the service was utilized several times. I tried to modify responses, but they are so rigid that it was like hitting my head on a brick wall. When my parents moved into a senior living with pull cords and people to respond 24/7, I tried to cancel my service. I was not allowed to. I fought with them for several months and finally gave up. Paying 8 months for a service that is not necessary. They are not customer friendly. Buyer beware.

Since I had uncontrollable bleeding in my mouth from dental surgery I could not speak. So all I had to do was push a button!! Operator figured out I needed help and EMT’s came soon after. Life Alert notified my contacts in good time and they came to E.R.

On two different occasions, my mother (age 94) fell, one time breaking her leg. Life Alert’s response was immediate, professional and helpful in getting an ambulance to me quickly. Life Alert staff stayed on the monitor until the situation was under control and took responsibility of telling the medics my mother’s history which they had on file. The staff and your service are amazing, and we have already recommended you to friends, neighbors, and even our doctors. Thank you.

I fell and could not get myself up. I could not get to my phone so I used Life Alert. The paramedics came to get me up. My vitals were good and I was not hurt, just a little sore.

I fainted. As soon as I came to - I pressed my Life Alert button - answered immediately. My neighbor came in. They asked her to stay on the line until EMS arrived. Very helpful.

I had fallen and fractured several ribs. Life Alert responded quickly to my alert signal and EMS transported me to the hospital. Staff were courteous, helpful, and took care of me well. I’m grateful for this quick response.

My mother fell in the restroom. She was able to get herself to the hallway so she could speak with Life Alert. I was notified that she had fallen, was alright- not bleeding, but that she did need help up. Four other members of my family showed up as well. Life Alert stayed on the phone, until my nephew (who had to identify himself) was able to get my mother in a chair. We appreciate that everybody who entered the home had to identify themselves. We received a call back from Life Alert 20-30 minutes later to check on my mom.

I got Life Alert for my sister who has a degenerative muscle disease. When I called for information, a rep called me back and we had a pleasant chat. When he told me the cost of Life Alert, I was taken back a little. There are SO MANY CHEAPER services! I've heard things about the cheaper services, though. Unreliable, battery needs charging, cheap equipment, unreliable at least 10% of the time. The rep wouldn't allow me to get off the phone, but not like a salesperson. More like a doctor. He asked many questions and made me realize that it would be unwise to go with anyone but Life Alert. I can understand how anyone else would have considered the rep "pushy." But he really crystalised the need for this service for my sister and I've heard the stories of how the other, younger companies who try to do the same thing, fall dangerously short.

About 3 weeks ago, I fell outside (didn’t get hurt). I pushed my Life Alert button, not sure if it went through. Less than a minute or so my phone rang and it was Life Alert saying, “Paramedics are on the way.” Then asked if I was hurt and then said they would call my daughter. I said my son-in-law was on his way up. I was able to call him. Life Alert called paramedics and son-in-law, and talked to them. So, I am so glad I had it or I would have been in trouble. If I hadn’t had Life Alert, I don’t know what would have happened. Where I fell, no one would have seen me and it would have been an hour and a half before my daughter would have called, and then when I didn’t answer, they would have come up to see where I was, and been really worried… Yes, I am thankful for Life Alert.

I have fallen three times since getting my Life Alert. I pushed my button and the operator came right on. They called the EMT’s and stayed on the phone until they came. The EMT’s loved all the information they had. It went quickly and, well, no broken bones yet. Bruises and a cut only. My deaf husband feels better that you are there! He worries he won’t hear me.

At 9:30 PM I went to a gated dog pen to see if it was cleaned. With a quick move to the left, I lost my balance and could not catch myself, as I was trained in therapy, so I fell on my face and could not get up. So I struggled and struggled until I had to give up and used my Life Alert to help. Three police and three medics arrived and helped me up.

I passed out and fell to the floor in the hallway. My granddaughter and great granddaughter called my name, I came awake and noticed blood on floor and pushed my Life Alert button and medics arrived. Spent four days in hospital. All Alert personnel were polite and very professional.

I fell down and could not get up. I used the alert system which was in another room and the contact stayed with me the entire time until emergency aid came to help.

Patient had shoulder pain while I was out shopping. He pressed his Life Alert button. The fire department came. Life Alert notified me as I was on the way home. I arrived before the rescue left with him. The head EMT team told me that Life Alert was extremely helpful to them.

My mother fell and broke her arm. She could not get up off of the floor so she used her Life Alert to get help. Life Alert contacted me (I was 400+ miles away) and when they dispatched 911, when the ambulance left with her going to the hospital, and when she arrived at the hospital.

Life Alert has been a trusted source of assistance - it helps ease my worries when I’m not around to help my mom. There have been a few occasions in which she pressed the pendant for help. I immediately got alerted and a rep will continue to reach out to me as the point of contact until confirmation of care is received. Courteous staff always! Thank you!

I recently fell in my bathroom; Life Alert was notified and dispatched the fire dept and EMT unit. They were able to get me up and back into my bed. This was all done promptly after I pressed the Life Alert button on my wrist. This was a very positive experience with Life Alert. I have fallen and used Life Alert 3 times since subscribing.

I fell in my bedroom and fell against the bedside table. It made a big bruise on my hip. I couldn’t get up because my arms were too weak to push up so I had to call Life Alert. EMS came pretty soon and picked me right up. They were real sweet and professional. They made sure I wasn’t hurt!

My mother lives alone and falls a lot. She fell in the laundry room and couldn’t get to the phone, so she pressed the Life Alert button. Paramedics were sent and helped her get up. She was fine. Life Alert called me to let me know she was fine.

My dad blacked out from extremely low blood sugar and fell on his kitchen floor. When he regained consciousness he pushed his Life Alert button. When the EMT’s arrived he was transported to the hospital. He had to have surgery on his knee and spent a week in the hospital. He is now in rehab at a local facility and expects to be home in three more weeks.

Life Alert came very rapidly after our call. They were very helpful, knowledgeable and courteous. They are the ones to call in a medical emergency.

My mother fell and could not get up. I called and Life Alert had an ambulance called and stayed on the line until they got here.

Latest episode, was in Georgia visiting my daughter when I fell and had to call Life Alert. EMS was there in 15 minutes, helped me up and made sure everything was okay on me. Told them I was fine and they left. Life Alert called me back later for a follow-up, to make sure I was still OK. They were great, would recommend them all the time.

I was having a T.I.A. (mini stroke). My daughter pressed the Life Alert button. They answered immediately and the paramedics were there within minutes. Thanks for such prompt service.

Emergency help was needed. Life Alert responded quickly and we received the emergency help that was needed, including the trip to the hospital emergency room.

I fell in the backyard and pressed my Life Alert pendant. Fire dept and EMS arrived, picked me up, and helped me back into my house. Nicely done - thanks.

I fell in the bathroom and could not get up. I called my Life Alert and the fire department came and helped me up. They were prompt and efficient.

I was home alone and I fell on the kitchen floor hitting my head. I was bleeding from where my glasses hit me. I immediately pressed the Life Alert button on my wristband and someone came on the speaker right away and I explained that I could not get up. They called the security gate for me and also my daughter who met us at the hospital.

I have a sun room filled with plants. I was watering them and for some unknown reason I fell backward and hit my left hand on a cast iron plant stand. Tore the skin on my left middle finger and it bled a lot. I tried to get up but couldn’t. So I pushed my Life Alert necklace and in a few minutes I had help. Everyone was very helpful and I’m so glad I have Life Alert.

I was changing clothes in the bathroom and lost my balance. Fell and I can’t get up on my own since I had Peroneal nerve surgery. My daughter was home, but has health problems and couldn’t help me get up. Life Alert is a big help to me in times like this. A big thank you!

I became dizzy and fainted. Luckily our caregiver saw what was happening and brought a chair. She supported me and pressed my Life Alert bracelet. They called 911 and the EMS came to take me to the ER for treatment. I was incapacitated and vomiting for about 45 minutes.

I had a very bad infection w/chills, shaking etc. If I didn’t have Life Alert and got the help I needed, I would not be alive today.

What a wonderful, caring company you have! My Life Alert neck pendant was stolen (police know). I quickly was sent another... That, too, was stolen. The woman to whom I spoke was kind and empathetic and said if I paid $25 postage, there would be no charge for another. I told her she took a bad day and turned it in to a beautiful day! As you know, the best advertising, it’s been said, is word of mouth. (I’m on the job!) All the folks at Life Alert are great, with much patience and empathy. Thank you for being you and having this wonderful company!

My mother was having uncontrollable vomiting, fever and mild chest pain. I called Life Alert, the activated EMS right away and help was en route quickly. Responded within 8 min. The staff stays on the line to reassure us and remained on line til EMS arrived. She then gave EMS the med. list and information needed.

As I came in the front door, the paramedics were already inside the home. My mom fell from her chair and they helped her. It’s so great she has her Life Alert on her necklace and they responded immediately to her needs….I’m just happy the paramedics came quickly. Thank you!

Each time my mother activates her base or pendant the response of your company is immediate which is greatly appreciated. Mom is 92 with dementia and your service gives her as well as myself a tremendous amount of peace.

I slipped and fell in my upstairs hall. I spent 2 or 3 hours thinking I could push myself up from the floor - gave up. Pushed the necklace button for Life Alert. Passed out. Ambulance arrived, perfect service all along the line.

I fell on the kitchen floor at 2 AM and could not get up. I hit the Life Alert button that was around my neck and got a fast response. They called the fire dept. and they were here in five minutes. Everything worked out fine.

When I fell, I pushed the Life Alert pendant and the ambulance came out immediately and took me to the hospital. They also notified the people listed as emergency contacts and kept them informed, which was very helpful. The service was so much better than I expected. I give you my heartfelt thanks. I wear my pendant every day and I am very grateful for your service. I have mentioned your wonderful service to my other family members, and thank you again.

I fell in the kitchen with a cup in my hand. I could not get up without help. I pushed my Life Alert button and they responded immediately. Within less than 10 minutes, firemen were in my house. Stopped the bleeding, talked with me about what happened, how I felt, took my vitals, and made suggestions to help them get in the house more easily.

Patient awakened from sleep and knew she needed help. Her caregiver tried to persuade her to go back to sleep so she pressed her Life Alert call button and requested an ambulance herself. Turns out, she did need medical help. Spent time in hospital and now in nursing home for therapy. Thank you!

I am a widow. Began to hear running noise and other sounds of someone near my bedroom window. Did not think to dial 911, just quickly went to my Life Alert machine and hit button. Response was quick and effective. I think my neighbor and children were outside, but not positive!!

I was in my house watching TV - had to go bathroom. It was 2:30 AM, I am in a wheelchair. Got to go bathroom. Came back and locked wheels on wheelchair. I stood up, felt weak but turned around to sit on bed edge. Suddenly, I felt weak and fell on floor - couldn’t get up - legs caught in wheels. Pushed my Life Alert button and within five seconds someone called in to me and said someone was coming. Police came in five minutes. I got up. Thank you!!

I was alone and fell on the bathroom floor. I pressed my Life Alert button - I was answered immediately and the fire dept. came and helped me up. All was well - no injuries. Thank you, Life Alert.

On May 2, 2019, I fell on my way to the mailboxes in my community. I tripped on the curbs and fell forward and hit my face on the concrete. I cut my eyelid - and fractured my wrist. Life Alert was called and help arrived within 10 minutes. Police, EMT, ambulance - I was taken to the hospital - everyone was very helpful and efficient. Very good care.

I am 80 years old and live by myself. Since my son enrolled me in Life Alert I have had to call for help (4) times. The first (3) calls was because I lost my balance and fell down and needed help to get back up. The last time was severe pain in one of my legs and knee in the middle of the night. Had to be taken to the ER for X-Rays and treatment. I cannot tell you what a help Life Alert has been to me. The police that came to my house with the ambulance and the EMTs were so nice to me, and arrived very quickly, and knew exactly how to get in my house and had all my information in order to treat me. Thank you for your service! God bless!

I fell in my bedroom and was unable to roll over or get to my knees. Life Alert came and EMS helped me up. I was very grateful to have had them and your help.

I was washing clothes, turned on my dryer, and went out to the living room. All of a sudden I heard my Life Alert alarm saying get out of house! I got some belongings and animals, and went through the house. I didn’t smell anything. I went to the back bedroom and it was full of smoke, so I did what the alert told me. I thank “God” and “Life Alert” for saving me from a tragedy. Thank you again and fire company.

I collapsed on the floor due to weakness and dizziness. Fortunately, I was alert and called Life Alert, they stayed on the machine with me until EMT’s arrived. I had to have a pacemaker installed because of a bad heart. I may not have survived if I hadn’t had Life Alert. Thank you so much.

After taking a fall the day before Easter, the pain of a broken rib caught up w/me. A couple of days later, and not knowing whether it was from the fall or if my heart was acting up, I pressed the Life Alert help button in my bedroom and went to open my apt door. The EMT’s came in and listened to my heart and assured me it wasn’t my heart. At the hospital an X-Ray showed the broken rib.

I woke up about 2:00 AM having trouble breathing. I called my neighbor to look after my animals because I was going to hit the Life Alert button. The response was fast and the ambulance was on its way. I became unconscious in the ambulance and don’t remember anything else until I woke up in the hospital. I was lucky I woke up. I almost didn’t!

I was alone and my care-givers were out of town. In the bathroom, I fell and broke my tibia against the toilet and hit my face on the tissue paper dispenser. I pressed my Life Alert button and shortly after help arrived. Thank you, Life Alert.

I had a sciatica nerve attack and could not walk. Life Alert contacted EMS and they were here in a timely manner and I was transported to the hospital. Everyone was very courteous and helpful.

I fell in my home and broke my hip. Help came so fast after my daughter-in-law hit the Life Alert button. It was amazing and everyone that came into the house was efficient and kind. We have told everyone about Life Alert and how fast everything happened.

My first experience with Life Alert was excellent. When I called Life Alert, the lady that answered stayed with me on the phone until help came in. It was very reassuring to have someone talking to me, I was so scared, I live alone. EMS took me to the nearest hospital and were very reassuring that everything is going to be O.K. EMS registered me then left. I am so glad I had Life Alert. Thank you.

I fell in my living room. I was not hurt but could not get up. I barely had my hand off my button when a very nice gentleman came on, sent help, and stayed on the line with me until the paramedics arrived, and then gave them a list of my medications and a brief medical history. It was my first experience with Life Alert and I was so pleased. I would not be without my Life Alert button.

I went out in my yard with my son to pull a few weeds. I was down the hill near the road when I lost my balance and fell backward. I could not get turned around to crawl and sat there hoping someone would drive by. A neighbor saw me, and came and helped me up, walked me to the house - not hurt! Calls came from 2 children to check. The ambulance arrived also - everything OK!

It was Easter Sunday, early AM, husband fell and, being a large person, I was not able to get him up. So I pressed his [Life Alert] button and Life Alert answered right away. I am very happy with this service and thank goodness the nursing home suggested he have it. Everyone who helps from service is always very nice.

Life Alert is great! I called and they immediately answered and kept me on the phone until the paramedics arrived. I have had to call 2 times in the last month and Life Alert responded properly.

I fell out in the driveway and could not get back up. After I pushed the Life Alert button, police came and helped me up. They took my groceries in for me. The ambulance came and took me to the hospital because I was weak. I was very thankful that the Life Alert button worked.

I was weak and had a heart rate of 42. Pushed my Life Alert pendant and the Life Alert operator answered right away. She dispatched EMS and stayed on the line with me until EMS arrived.

I had fallen on the floor and was unable to get up on my own. The Life Alert staff person stayed with me by communicating until the attendants (firefighters) came to help me. After they left, Life Alert called to make sure I was okay. Thank you.

Wife slipped and fell down. She could not get up. Life Alert was contacted and help arrived within 10 minutes. She was lifted up and put in a chair. They monitored her blood pressure etc., fortunately, she was not hurt.

I had my first anxiety attack at home and just lost my husband in January 2018. The responders were very polite and assured me I would be ok. Very thorough and pleasant. I have recommend Life Alert’s service to friends and family.

I was not feeling well at all but didn’t know why. I needed help and Life Alert got me that help. They got me an ambulance and stayed on the phone until they came. Life Alert even checked with the EMT’s I thanked them. I was in the hospital for 3 ½ days. I was severely dehydrated.

I fell, pushed my Life Alert button around my neck. The crew responded immediately. The crew was at my house in 5 minutes or less. Made sure I was okay, asked if I wanted to go to the hospital. I was very, very happy with the service.

I fell on the floor and couldn’t get up by myself. I pushed my Life Alert and they immediately called for help because I can’t hear very well and couldn’t hear them. They immediately called my son and daughter, and the rescue squad. As it turned out, I didn’t have to go in the rescue squad. I am 95 years old and so very appreciative.

My mother experienced a medical emergency while I was out of the country. Upon my mother requesting help, Life Alert immediately called and had EMS in route. It eased my nerves tremendously having Life Alert. The rep from Life Alert called me to let me know that my mom was being transported to the hospital. I appreciated that he gave me a follow-up. My mother was also very satisfied with the quality service that Life Alert gave her.

I was sick, used Life Alert. They were very helpful and they called for an ambulance and I was admitted. I am very happy with your service and I would recommend it to anyone.

My grandmother fell in her home. Life Alert called the authorities, along with family, and stayed on the line with her until everyone showed up. Life Alert has been invaluable. I recommend it to everyone. They also called back to follow up.

Life Alert has helped my brother on multiple occasions. Reasons included falling and not being able to get up, dangerously low blood sugar, and dangerously low sodium level. Life Alert immediately called 911 services and stayed on the line until an ambulance arrived. Thank you.

My husband fell off the bed on two different occasions. He pressed the button and the response was fast. They came and got him back on the bed, took his vital signs, and asked if he wanted to go to the hospital. He said he was feeling fine. They were very courteous, explained everything. We were very satisfied with the attention and service received.

My mom occasionally falls. We press the button, Life Alert comes on and sends the paramedics to our home (usually within 10 minutes). They help my mom into a chair and ask if she is ok. They are very kind and professional.

While in Florida I had trouble breathing, and was shaking, called Life Alert and explained the problem. They called the county emergency to have them dispatch help – Life Alert staff stayed on the line with me and also contacted my family – everyone was very professional and helpful.

Dad, age 101, fell coming out of the bathroom. My sister, who cares for him, was out grocery shopping. Dad was unable to get up and he pushed his Life Alert button. Help arrived quickly and they helped him up. He was uninjured and my sister and I were contacted. Someone stayed with him until my sister retuned home. Thank you.

Mom fell, tripped over folded comforter, thankfully landed on more towels and blankets. Mom and dad pushed their Life Alert pendants, and called me to say that they both activated the alert system. Very nervous, but thanks to hide-a-way key, first responders were able to get into the house and help mom up to stand. This system has really been a lifesaver. Money well spent for peace of mind.

My husband fell to the floor. I pushed the Life Alert help button. Life Alert took over – called ambulance for us. Notified my contact. Stayed on the line. Communicated with local EMT’s when they arrived. We are grateful!

My mom fell down a couple stairs and broke her shoulder. She pressed her Life Alert button and got help sent to her immediately. I was notified as well as 3 others listed on her contact list, plus I got a follow-up phone call. Fabulous service! Lifesaver!

I lost my balance and fell down in my bedroom. I was fine, but after trying 2 ways to get up – plus I could not reach my phone – I pressed my Life Alert button, but the call box was down a long hall and into the living room. I yelled and let the operator know I was fine and only needed my son so he could help me up. The operator stayed on line until he came and helped me up. The operator was very kind and made sure I was fine.

I became quite ill. I thought I had just a cold, but when I started to have chills and fever, I realized it was worse than a cold. I live alone and I’m elderly and I was shaking so badly from chills, I didn’t think I could even dial the phone. Life Alert contacted the local emergency service and an ambulance, and EMT’s were here quickly. I spent 5 days in the hospital with the flu and pneumonia.

Dad, at age 90, still living alone in his own home had fallen. At that point, his granddaughter signed on with Life Alert for him. He has fallen several times since then, pushed his button, and got the help he needed. I especially appreciate the calmness with which we were informed, and the callback to make sure the situation was handled well. EMS was called immediately and arrived promptly. It’s an excellent service! Thank you.

Dad lost his balance on his scooter and fell. He hit the Life Alert button; they were here in 5 to 10 minutes. He had blood on his head so they took him to emergency hospital to make sure nothing was bad.

My mom was having chest pain. Life Alert was prompt in arriving and getting her to the emergency room. They alerted the family. Thank you for being there for her and our family.

Professional company with excellent customer service. I feel secure in knowing my GPS version is protecting me regardless of where I am. Highly recommend LifeStation for your medical alert service needs.

I have not had to use this but it gives my family a sense of security for me when I am home alone or anywhere that they aren’t with me. It is very simple to use and seems to have instant response. My family thanks you.

On Feb. 23, approx. 11:00pm, I decided to take my dog out in a torrential rain. To make a long story short, I tripped and fell just off my carport. I am unable to get up once I get down, but I was uninjured. I pushed my help phone. Help arrived and got me up. Otherwise, I would have been in the rain all night. Life Alert probably saved my life.

My mom was very distraught and kept pushing her Life Alert button, wanting the police to come because she thought there were people in the house. She was scared although there was none there accept her aide. The operator was very nice and kind to my mom. I soon arrived at her house and we were able to get her to the hospital.

My sister, aged 78, had fallen while trying to enter my home through a side door. She didn’t use her walker as she was in a hurry to enter. I couldn’t help her to get up, so I pushed my Life Alert button and had an immediate response that help was on its way. It was a positive and lifesaving experience.