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Life Alert Reviews

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Edited by: Justin Martino

About Life Alert

Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.

Pros
  • 24/7 professional monitoring
  • Pendants don't require regular charging
  • Waterproof equipment
Cons
  • Upfront fees range between $50 and $200
  • Requires three-year contract
  • Not ideal for online shoppers

Life Alert Reviews

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    Page 18 Reviews 3035 - 3235
    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Oct. 8, 2020

    I was watching TV in my electric recliner. I went to get up and the electric would lower me but not raise me. I called a family member to help and they were not able to get me up – So I called Life Alert. Four wonderful men arrived. They knew just what to do to get me out. I’m so grateful to have this service – Thank you.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 6, 2020

    I fell in my apartment and could not get up. I had my Life Alert necklace on and called them. Within 10 minutes they arrived, entered my apartment, and picked me up. They were very pleasant, a gentleman was on the phone with me to give me courage; he talked giving me confidence not to worry. It made me feel so assured they would love and take care of me. God bless them all, they were wonderful.

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    Customer ServiceTechFall Detection

    Reviewed Oct. 6, 2020

    I came out of the shower and my left knee buckled and I fell to the floor. Called Life Alert; responded within 10 minutes by EMS. Great Job.

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    Fall Detection

    Reviewed Oct. 5, 2020

    My father fell off the bed in the bedroom. He contacted Life Alert, who in turn notified the next of kin within seconds. WELL DONE!!

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    Punctuality & SpeedFall Detection

    Reviewed Oct. 5, 2020

    I fell and pushed the pendant and Life Alert answered promptly. It was a positive experience.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Oct. 2, 2020

    There have been several times my mom has fallen or has been in a place where she could not get up. Life Alert has been extremely responsive. They have been able to contact me quickly – and have stayed connected with my mom until help has arrived.

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    Customer ServicePunctuality & SpeedMaintenanceFall Detection

    Reviewed Oct. 2, 2020

    I fell in my kitchen and suffered a broken hip. Life Alert came to my rescue and off I went to the hospital. Thank you for your speedy responses.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Oct. 1, 2020

    Life Alert stayed with me until the first responders arrived. The rep was very comforting while I waited for help. Thank you.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Oct. 1, 2020

    We only had the Life Alert system in place for a few months but had occasion to call on it twice within a couple of weeks apart. The response was quick & reassuring & much appreciated – very efficient. I would gladly refer Life Alert to others.

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    Fall DetectionStaff

    Reviewed Sept. 30, 2020

    My mom had fallen on a Monday night. I didn’t find her til Tuesday morning. She was very confused. I got a hold of Life Alert. They were very helpful, getting an ambulance to her apartment. They stayed with me til the ambulance got there. Thank you so much for your help. I would very much so recommend Life Alert to everyone.

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    Fall DetectionStaff

    Reviewed Sept. 30, 2020

    I fell and could not get up. I was dizzy and struggled to get up but could not. I pressed the button on my wrist pendant and Life Alert talked to me and dispatched help immediately.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 29, 2020

    I live alone. I really appreciate your help. Every time I fell down in the house, Life Alert was always rapidly to see about. Without your help, I would not be around today. Thank you and God bless you every day for the good job everybody does in saving lives.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 29, 2020

    On my most recent call, as always, Life Alert picked up the call immediately, and received my information. Then called my response people who came quickly, visited with us until EMT’s came. They made sure I was in the proper hands before they got off the phone. I live alone and feel comfortable having Life Alert.

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    Fall Detection

    Reviewed Sept. 28, 2020

    I have AFIB. After cleaning my kitchen and mopping the floor, I experienced a shortening in my breathing and I felt as if my heart was flopping in my chest- I took 2 aspirin and punched my Life Alert button. The Life Alert person stayed on the line until the ambulance arrived. They have been my life line as I live alone.

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    Customer ServiceFall Detection

    Reviewed Sept. 28, 2020

    I woke up at 5:25 AM to use bathroom, fell and cut my head, bled lots, broke three ribs, emergency. Called. An ambulance took me to the ER. Was brought back home by friend. Very, very pleased with Life Alert. Thank you!!

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    Fall DetectionStaff

    Reviewed Sept. 25, 2020

    I fell because my knee gave way. No one was around so thank goodness for Life Alert. I was able to contact Life Alert with a push of a button. The paramedics came and my contact was notified. The Life Alert contact stayed on the line until the paramedics had control of the situation. The contact was very professional. I give Life Alert 5 stars!

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 25, 2020

    Had 4 seizures and 2 CVA strokes. Received quick and immediate aid due to your Life Alert service. You have a friend/customer for life, as long as I have life. God bless and thank you guys. You all saved my life. Thank you again.

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 24, 2020

    I was having chest pains – pressed the button for Life Alert. The person who answered my call was very knowledgeable of what to do. They were calm and kept me on the phone until the ambulance came. Very helpful.

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    Fall Detection

    Reviewed Sept. 24, 2020

    Very polite. I have been with them since 2009. And have recommended several people to Life Alert. They are all happy with the service. I never stayed alone, and when my husband passed away, I got Life Alert. I never was afraid. That was my protection. When I push the button, they are right there for me.

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 23, 2020

    Early summer 2020, I fell outdoors and was unable to get up. I pushed the button on my Life Alert pendant and a rescue team arrived in about fifteen minutes after that. I was not hurt. I am 80, live alone in the country of Maine, no one around much, especially with COVID-19 restrictions. I spend most of my time gardening and maintaining my home. Thanking you!

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 23, 2020

    Patient fell and sustained a bruise and a cut on his forehead. Life Alert was called and an ambulance arrived in a timely fashion. He was helped by the paramedics.

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 22, 2020

    My mom fell down, she is 102 years old. I called Life Alert, who was courteous in taking care of my call, and stayed on the line until EMS arrived, and also talked to them to be sure that everything was ok. Thanks for your help always.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 22, 2020

    Life Alert has been available for me at several critical moments. The agents are caring, professional, and stay with you until help arrives. I am very grateful for Life Alert!

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 21, 2020

    I had fallen two times. The Life Alert staff stayed with me during the whole episode which was greatly appreciated. They spoke with the EMT’s that responded and provided the information they needed. Very efficient and professional.

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    Customer ServicePriceFall DetectionStaff

    Reviewed Sept. 21, 2020

    I had an inguinal hernia which suddenly bulged out enormously and was extremely painful. I live alone and could not move because of the pain. Life Alert’s response was immediate; the staff person was very kind and comforting, and stayed with me until the ambulance arrived and took over charge of me. Thank you.

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    Fall Detection

    Reviewed Sept. 18, 2020

    I was very ill. Bad cough, sore throat, diarrhea. I set up in bed, worked a bit, then I tried to get to my bedside toilet. I began to transfer before I got to the toilet, my upper body began getting numb. I made it to the toilet and started passing out. I don’t remember pressing my Life Alert button, but when the paramedics arrived I was unconscious and near death. You saved me once again. Thank you from the bottom of my heart.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Sept. 18, 2020

    Life Alert has always been prompt and helped my mother every time. Thank you so much for your services!

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 17, 2020

    We pressed Dad’s Life Alert button several times in the past few months. He would need help getting up when his legs gave out and he went to the floor. Life Alert people kept us informed about who would be coming to help, and stayed on the phone until they were assured by medical personal that Dad was okay. Thank you so much for your service!

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    Fall DetectionStaffMonitoring Center

    Reviewed Sept. 17, 2020

    Unfortunately, I’ve had several falls in the past year. Your [Life Alert] operators are always patient with me, calming me down. They are very concerned and keep in touch until help arrives. This service is the best thing I have done for myself and my family.

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    Customer ServicePunctuality & SpeedFall DetectionStaffMonitoring Center

    Reviewed Sept. 16, 2020

    My mother fell. I pressed the Life Alert button and response was immediate. Waited about ten minutes for the ambulance. Life Alert contacted them and my emergency contacts. She wasn’t hurt but needed help getting up. The operator was very helpful and followed procedure. Thanks so much.

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    Fall DetectionStaff

    Reviewed Sept. 16, 2020

    I fell and couldn’t get up. I have both hips and one knee replaced and if I fall I can’t get up without help. Thank you. My Life Alert has been a great help to me.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 15, 2020

    I called Life Alert when I had trouble breathing. Life Alert called my family and emergency services. Life Alert stayed on the phone until EMS arrived. They spoke with the EMS technicians to make sure I was getting treatment. Thank God for Life Alert.

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    Fall Detection

    Reviewed Sept. 15, 2020

    In the middle of the night, I got up to go to the bathroom and had a vertigo attack and fell to the floor. I hit my Life Alert pendant, EMT people came shortly and took me to the hospital ER.

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    Fall DetectionStaff

    Reviewed Sept. 14, 2020

    I tripped over an edge of carpet between my basement and rec room. I crawled to the basement steps, thinking I could get up but I couldn’t. Life Alert was extremely helpful and got help right away. The rescue squad arrived and helped me up the steps. Twice that I have used Life Alert, it had been positive and excellent. The rescue squad people are wonderful too! Thank God for Life Alert!

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    Fall DetectionStaffCommunicationMonitoring Center

    Reviewed Sept. 14, 2020

    I was having dizziness and was lightheaded for a good 25-30 minutes. I pushed my Life Alert button, communicated with your operator and explained my situation. She requested an ambulance and kept informing me of the ambulance until they arrived. I appreciated your operator keeping me informed and helping me to keep calm.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Sept. 11, 2020

    I would recommend Life Alert for all my loved ones. They were very good and fast to respond to me. Very fast and good and kind.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 11, 2020

    I have fallen about four or five times and cannot get up, so I called Life alert and EMS is here very fast, nice and wonderful, best gift I ever received.

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    Fall Detection

    Reviewed Sept. 10, 2020

    Mother passed out and was unresponsive. Life Alert summoned ambulance and they arrived within a short time. Life Alert gave EMT information essential to her health history.

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 10, 2020

    Life Alert got the fireman here right away. They were very helpful on the telephone. Thanks for the Life Alert people.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Sept. 9, 2020

    Life Alert informed me when my mother was found in her apartment awake but confused. Later I had to recall Life Alert to get ambulance to come to her apartment. While we waited, Life Alert stayed on line with me until help arrived.

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    Fall DetectionStaff

    Reviewed Sept. 9, 2020

    Mom fell and pushed her Life Alert wrist alert button and told the lady that answered she had a small scrape but needed help getting off of the floor. The fire dept. gentleman came, scooped her up, assessed her scrape and left. I was 2 hours away and didn’t have to worry.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 8, 2020

    I fell on my front sidewalk while watering my flower beds. I knew I would be unable to stand up on my own, so I used my Life Alert button. A staff member called my cell phone, asked about my emergency and contacted the local EMT’s to help me. He stayed on the phone with me until they arrived.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 8, 2020

    My husband fell. I can’t pick him up. Life Alert responded quickly when we used the pendant. They notified EMT’s and remained on the line until they arrived.

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    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed Sept. 4, 2020

    I had chest pain and pushed the button to Life Alert. A lady answered the button immediately and the ambulance was here minutes later. I was at the ER within ten minutes. Life Alert was prompt and consoling.

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    PricePunctuality & SpeedFall DetectionStaffValue

    Reviewed Sept. 4, 2020

    I fell down in my kitchen and could not get up. From the instant I activated my Life Alert to the time EMT’s left was only eighteen minutes! I am so very impressed with my Life Alert and the prompt, caring service you provide. I am more than happy that I have my Life Alert! It is certainly worth every penny! Thank you for your wonderful staff and service.

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 3, 2020

    Putting clothes in the washing machine, lost my balance, slid to the floor. Needed help to get up because I have a bad hip. Life alert dispatch stayed on the phone until help arrived, Dispatch contacted both of my children.

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    Fall DetectionTimeliness

    Reviewed Sept. 3, 2020

    I fell and couldn’t get up. I pushed the Life Alert neck button. Within seconds someone was there. Within minutes the ambulance was here. Life Alert stayed with me until everything was okay. I am very satisfied with Life Alert. I wouldn’t give it up. Thank you.

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 2, 2020

    I fell in my home, fell back and hit my head which cut my head. I could sit up, but NOT GET UP. I pushed my Life Alert button. In a short time- six firemen broke down my door to get in. Life Alert also notified my three adult children. My son lives and works in OC. Daughter lives in another county- forty minutes away. BUT other daughter, who lives two blocks away, came here quickly. All good and thank you.

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    Fall Detection

    Reviewed Sept. 2, 2020

    Just knowing that Life Alert is available, makes me more relaxed and confident.

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 1, 2020

    I work in a private residence as a nurse. The gentleman that I care for fell in the shower. Life Alert button was on shower door, easily accessible. They called the police/ fire dept. for me and kept in contact with us until help arrived.

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    Punctuality & SpeedMaintenanceFall DetectionStaff

    Reviewed Sept. 1, 2020

    I fell on my cement porch and tried to get up- to no avail! I pressed my Life Alert wrist button and got an answer in a minute or two. I knew it was bad and I would not use the left foot at all. I had help in a short while and went to the hospital and found that I had broken a metatarsal bone on my foot. I still am not able to use it fully but am doing fine. If not for Life Alert I would have waited longer for help.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 28, 2020

    On this night, I was feeling ill, my BP was 220/160. I was very frightened. Then I started shaking- it got much worse. So I pushed my Life Alert button. Promptly I got a response on my alert base- Very concerned person and soon help was here- all went well- I was very pleased.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 28, 2020

    Patient had fallen in the bathroom. He was not hurt, but wasn’t able to get up. The Life Alert person was helpful to him with encouragement and by calling the local medical response team from the fire department. We appreciate Life Alert’s calm presence and help.

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    Fall Detection

    Reviewed Aug. 27, 2020

    I lost my balance while squatting down and couldn’t get up. I pressed my Life Alert and the firemen took me to the hospital. There they found I had a bladder infection and put me on antibiotics. My Life Alert was a real blessing!

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    Fall DetectionStaff

    Reviewed Aug. 27, 2020

    I fell throwing some garbage away. No trees, etc. to pull myself up, crawled to my shrub, nothing strong enough to help me. I started praying and then remembered my Life Alert, pressed it, and sure enough, my son and the EMT’s came!! Happy I’m never without it.

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    Fall DetectionStaff

    Reviewed Aug. 26, 2020

    Due to low blood sugar I fell. I pressed my pendant, contacted Life Alert. They contacted EMS and my brother. With their help, I raised my blood sugar and was able to get back to my feet.

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    Fall DetectionStaff

    Reviewed Aug. 26, 2020

    A chair I was sitting on collapsed leaving me on the floor on my back. I was unable to get up. No injuries, just arthritis in joints that would not allow me to turn over. I hit [Life Alert] necklace button, and was told help is on the way, EMT’s arrived and helped me up.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 25, 2020

    I fell in my backyard. I pushed my Life Alert button and was immediately connected to a member of your Life Alert staff. In about fifteen minutes, an ambulance arrived and two EMS people helped me get up. I appreciated the prompt service that I received.

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    Customer ServiceFall DetectionStaffTimeliness

    Reviewed Aug. 25, 2020

    Homeowner, who walks with a walker, tripped and fell. She pushed her Life Alert button and there was an immediate response. EMTs came right away, very helpful. Life Alert representative remained on line, constant contact, until released by EMT.

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    Fall DetectionStaff

    Reviewed Aug. 24, 2020

    I fell twice and couldn’t get up. The paramedics came and assisted me. They were courteous and respectful. I am grateful for the services you provide and would always recommend Life Alert.

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    Fall DetectionStaff

    Reviewed Aug. 24, 2020

    I have had occasion to use Life Alert several times in the last two and a half weeks. They were all very courteous and helpful and efficient. I couldn’t ask for better treatment.

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    Customer ServiceFall DetectionStaffMonitoring Center

    Reviewed Aug. 21, 2020

    I recently fell and broke my left wrist and was not able to get up because of the injury. I had my Life Alert around my neck and called Life Alert, and assistance came shortly. The operator stayed on the line with me until help arrived.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 21, 2020

    Life Alert has always been quick getting me the help I need. I am comforted knowing they are there if I should need help. Just push my button, help is on the way. Thank you for caring for me

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Aug. 20, 2020

    I was outside watering my garden and I lost my footing, tangled in the hose, I fell. Pushed my [Life Alert] device and the rescuers came. Thank God I was OK. Response was quick. You called my daughters- they came right away. Thank you for your service.

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    Fall DetectionStaff

    Reviewed Aug. 20, 2020

    Fell, could not get up due to knee replacement years ago. Pressed the alert button and from that point, all was excellent. First aid squad arrived, got patient up, all was well, responders were terrific, compassionate, friendly, etc.

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    Punctuality & SpeedFall Detection

    Reviewed Aug. 19, 2020

    I fell, couldn’t get up. I used my button for Life Alert. EMS came promptly and got me up. This is a much needed service, especially for the elderly. I would not want to be without it.

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    Customer ServiceMaintenanceFall DetectionStaff

    Reviewed Aug. 19, 2020

    Patient fell in bedroom. He managed to get himself in bed which was about 9:00. He woke up around 1:00 hurting in the hip area where he had broken his hip in April. We called Life Alert, someone stayed on the line until the ambulance got there. I did not check the time.

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    Fall DetectionStaffHonesty & Transparency

    Reviewed Aug. 18, 2020

    Patient took his lift chair upstairs. When it got to the top, he realized he didn’t have his cane. He got up and moved to get the cane, lying on the floor at his feet at the top of the stairs. He hollered for me and I came finding him lying on the stairs, face down and body followed. I did not waste time. I pushed the button for Life Alert. Keeping in touch with two responders, got [patient] up and on his feet. Thank God. Everyone had a job and they did it. He was banged up some, but not serious.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 18, 2020

    I was helping my husband with his shoes. All at once my legs went numb and I fell on the floor, face down. I couldn’t move and my husband (age 91) couldn’t help me. I had to call [Life Alert] for help. They responded very quickly. They were so careful and helpful to me. Thank God for their help!

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 17, 2020

    When I called Life Alert the person on the other end of the phone was very helpful. Aid came to me as soon as he or she said it would. I’m very pleased with the response I received. I tell all my friends and family how helpful they were. I would recommend Life Alert to anyone.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 17, 2020

    I am 84 and have had both knees replaced. If I fall, I can’t get up. I use a cane always so I’ll be more stable. I bent over to pick something up and lost my balance. I fell and just couldn’t get up. I was surprised in how quickly EMS came, and my daughter had called. I’m so thankful I had Life Alert because I couldn’t have gotten to the phone to call for help.

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    Fall DetectionStaffTimeliness

    Reviewed Aug. 14, 2020

    I fell in the kitchen and could not get up. I pressed my Life Alert button and help was there within minutes. I felt so assured that everything would be okay.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 14, 2020

    On May 14, 2020, I started to get off my bed and slipped down onto the floor where I was unable to get up. I am 93 years old and in good health for my age, but I was caught in a tight spot. I was not hurt but I just could not get up. I was able to push my Life Alert button and help arrived in an amazingly short time. Your phone messenger stayed with me all the time and reassured me that help was coming. Thank you for all your help.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 13, 2020

    My mom fell (three times in two weeks). The paramedics were called to help her. They were prompt and courteous. Life Alert person followed up with us. We are very grateful to have this service.

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    Fall DetectionStaff

    Reviewed Aug. 13, 2020

    Twice Life Alert has been a tremendous help to me. Shortly after hip replacement surgery, my apartment caught on fire! The dispatcher asked my emergency so I was screaming, “My house is on fire.” He very calmly asked me, “Can you get out?” His voice was so soothing and calm that I calmed down and escaped! The most recent emergency I actually had fallen and couldn’t get up. And again the dispatcher calmed me. The paramedics were here within ten minutes.

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    Fall DetectionStaff

    Reviewed Aug. 12, 2020

    I live alone and have many health problems and am so glad to have Life Alert to help me in an emergency. It is comforting to know that help is available when I need it. I would be lost without it. Everyone is so helpful and courteous, and really appreciated. Thank you!!

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    Fall DetectionStaff

    Reviewed Aug. 12, 2020

    I am very satisfied with Life Alert. For many years, I am with Life Alert, and would never cancel or change the help I get. I would recommend to anybody your service because I know you are the best.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 11, 2020

    We pressed the Life Alert button and in a few seconds a voice came on and said they are getting help! Then a real person’s voice came on and was quick and helpful. Two different ambulances arrived! Life Alert turned all over to head ambulance person…Life Alert stayed on the line until ambulance people got here. Thank you

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    Fall DetectionStaff

    Reviewed Aug. 11, 2020

    I fell and was unable to get up- do not have hands that work so not able to get myself up- I don’t know what I would have done without Life Alert. They are not only helpful but kind and thorough.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 10, 2020

    I fell in the bathroom in the very early hours of the morning. Life Alert responded immediately and help came quickly. Luckily I was not in any danger.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 10, 2020

    First incident the paramedics came promptly and were very respectful. The second incident, no need for paramedics but the staff was courteous and helpful. I am very pleased with Life Alert and confident in their help.

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    Customer ServiceFall DetectionStaffTimeliness

    Reviewed Aug. 7, 2020

    I got out of my car and stepped on an object in my driveway…. I lost my balance and fell against my car and was unable to get up. I did not get hurt. I pushed my Life Alert button. Life Alert responded right away and sent first responders to help me up.

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    Customer ServiceFall Detection

    Reviewed Aug. 7, 2020

    I called Life Alert because of shortness of breath and they arrived, called the medics, and took me to the hospital. They thought I had COVID 19 and I was quarantined for two weeks. After ten days, I was having shortness of breath and at four in the morning, Life alert again called the medics. At that time they had testing and I had walking pneumonia, not COVID. I’m very grateful!

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    Customer ServiceFall Detection

    Reviewed Aug. 6, 2020

    Mom was walking with her caregiver and got dizzy and disoriented. Life Alert was called. Paramedics came. Life Alert contacted my sister and me to inform us about what was happening and kept us appraised. No transport was needed. Life Alert then contacted us again to let us know that she was fine and nothing else was needed.

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    Fall DetectionStaff

    Reviewed Aug. 6, 2020

    A few years back I received an atrial valve implant. Since then, I’ve been more comfortable sleeping in my recliner which is in the living room. There was recently an incident which frightened me so much! At 2:30 AM, I heard someone walking across my front porch and then the prowler turned my doorknob two different times. I pressed my “Life Alert’ button and immediately received help from the police, and “Life Alert” scared off intruder.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 5, 2020

    My mom fell in the bathroom and pushed her Life Alert button. Help arrived within a few minutes and got her off the floor. I received a phone call from Life Alert almost immediately!! The appropriate help was called to help her.

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    Fall Detection

    Reviewed Aug. 5, 2020

    I fell out of bed and couldn’t get up. I pressed my Life Alert button and was able to have the paramedics here in no time! I am home after a short stay in the hospital. Couldn’t have done it without Life Alert.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Aug. 4, 2020

    My Life Alert was a gift from a special friend. When I fell in my kitchen, I could not move because of my injury. Life Alert responded immediately when I pushed the pendant. Someone remained on the line and talked to me. At the same time family was called and also EMT arrived quickly. I live alone. Life Alert has enabled me to be independent.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Aug. 4, 2020

    For some reason, I blacked out and fell backwards. When I came to, I was bleeding as I had cut quite a gash on the side of my head, and I was bleeding and couldn’t get up as I’ve got two bad knees. Luckily, I was wearing my Life Alert pendant and they answered my call quickly, notified my daughter-in-law and my granddaughter and off to the hospital. Had several staples to close the cut and many x-rays. I am so grateful that I have Life Alert!!

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 3, 2020

    Mother’s day I fell in the shower and I needed immediate help. Bless Life Alert. They were almost there before I hung up the phone!!

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 3, 2020

    I had very severe pain in my mid-lower chest and upper abdomen. It would not let up, so I called Life Alert. They responded within a few seconds and called for an ambulance and took me to the hospital. They immediately examined and treated me. The pain lasted for several hours before I had relief with the medication. It was esophageal reflux disease. Very happy with the response and care.

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    Customer ServiceFall DetectionStaffMonitoring Center

    Reviewed June 30, 2020

    I fell and couldn’t get up; pressed the Life Alert button and immediately someone answered my cry, also called my immediate contacts. Life Alert got the proper help I needed. Thank god for your staff.

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    Customer ServicePunctuality & SpeedMaintenanceFall Detection

    Reviewed June 30, 2020

    I fell in my driveway after returning from the hospital for a broken foot and ankle. I was on crutches and lost my balance. I had my GPS device and pressed the Life Alert button. I got a fast response and the rescue squad was promptly there and got me into the house. They even moved some furniture so I could get about even easier! That was above and beyond. Through the whole event the Life Alert person stayed on the phone with me with encouraging words until I was safe inside. Thank you!!

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    Punctuality & SpeedFall DetectionStaff

    Reviewed June 29, 2020

    I was unable to walk due to tremors. My arms would not support me. The speed in which I got help from [Life Alert] was incredible, I tell everyone to get a Life Alert.

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    Fall DetectionStaff

    Reviewed June 29, 2020

    I was entering the back door and tripped on the entry way. Fell forward and hit my face on the floor, got a gash on my right eye, on the bone below eyebrow. Was bleeding quite a bit. Contacted Life Alert. They contacted the EMT’s and my family. They stayed on line until help arrived. Am so grateful I had them to help.

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    Fall DetectionStaff

    Reviewed June 26, 2020

    I was backing up to bed and did not get close enough and slipped down to floor. I pushed my Life Alert button and yelled help! My neighbors got here, then ambulance and my daughter. First responders got me up and back in bed. They all made sure I was OK before they left. So glad I had my Life Alert!

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    Customer ServiceFall Detection

    Reviewed June 26, 2020

    My mom has had to call Life Alert several times over the past couple years. More recently, she is falling, it seems frequently. Life Alert has been a life saver. Thank you for all you do.

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    Customer ServiceFall Detection

    Reviewed June 25, 2020

    Had a gas leak. Life Alert called the fire department and stayed with me until the problem was fixed. I can’t thank Life Alert enough.

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    Fall DetectionStaff

    Reviewed June 25, 2020

    I have had my husband fall several times- many falls over the last two months and Life Alert was wonderful, caring, concerned and professional. They stayed on the line until help arrives. I would definitely refer people and recommend Life Alert to anyone!

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    Customer ServiceFall DetectionStaff

    Reviewed June 24, 2020

    Was falling and not competent enough to call for help but thankfully had my Life Alert necklace on, and they saved the day several times. They called my daughter and just beat her to me. So thankful, they were all very nice people, so appreciate them very much!

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    Customer ServiceFall DetectionStaff

    Reviewed June 24, 2020

    This time a dog jumped up and pushed me over. I fell backward and had a cut across the back of my head. As you would know, the head bleeds hard- and I am on a blood thinner! I called for help- as did a neighbor. My attendant on my “Life Alert” remained calm and helped me cope with the neighbor’s hysteria.

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    Fall DetectionStaff

    Reviewed June 23, 2020

    The two times recently that I needed to use my Life Alert, they were very helpful and understanding. Both young ladies were so kind and made me feel less anxiety while the ambulance came. They were so helpful and professional, even though the emergency was anxiety over severe pain, which was not life threatening.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed June 23, 2020

    Patient fell in the shower and pressed the Life Alert button on the wall. I did not know of his problem until hearing the Life Alert speaker- The local EMT’s arrived promptly and helped get him up- All was okay and handled well.

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    Fall Detection

    Reviewed June 22, 2020

    I fell and banged my head on a metal file cabinet-my head was bleeding a lot. Before I passed out. I was able to press the Life Alert button. I woke up the hospital.

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    Customer ServiceFall Detection

    Reviewed June 22, 2020

    My mother fell twice in the last month. After signaling Life Alert, they stayed on the line till the medics had her ready to transport with all her medical info and med info. Our home was without power for five days and no phone land lines. Life Alert contacted my mother and I via cell phone at least three times wanting to know if we were without power.

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    Fall DetectionStaff

    Reviewed June 19, 2020

    Two recent (last four months or so) injuries: 1) Fell- gashed lower right leg above ankle; 2) Picture frame (metal) fell against leg- cuts. Life Alert staff very attentive, courteous and helpful. Very good.

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    Customer ServiceFall DetectionStaff

    Reviewed June 19, 2020

    Life Alert called the fire department. They were here in fifteen minutes to help pick my mom off the floor- no further assistance needed. Thank you for the help!

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    Customer ServiceFall DetectionStaff

    Reviewed June 18, 2020

    Life Alert came on and I told them I was having trouble breathing and could not stop vomiting. The lady on the Life Alert stayed with me assuring me that help was on the way and kept talking to me till the ambulance came. I am very grateful for her concern and care over the phone.

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    Customer ServiceFall DetectionStaff

    Reviewed June 18, 2020

    I was at my sewing machine, sewing. For years I always sat on a piano stool at my machine. Well, the piano stool finally broke, with me on it, and I took a very hard fall. This was the first time I called Life Alert. The girls that came were very helpful, courteous, and very encouraging.

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    Fall DetectionStaff

    Reviewed June 17, 2020

    I had bad fall in my kitchen and I was so thankful I had my Life Alert necklace on. I pushed the button and help was on the way to my home!

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    Customer ServiceFall Detection

    Reviewed June 17, 2020

    Approx 1-1:30 AM, my husband fell trying to get into the bathroom with his walker. I could not get him up myself. After I called [Life Alert], five EMT’s showed up at our door. After getting him up and back to bed, they made sure he had no serious injuries (just a badly skinned elbow). Life Alert stayed on the unit with me until they arrived.

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    Punctuality & SpeedFall Detection

    Reviewed June 16, 2020

    I had a near destruction of my home. Smoke alarm went off and my home was filled with smoke. I set off Life Alert. Explained situation and my heater was bright red due to overheating. She told me get out of house. Firemen arrived quickly, checked to see if I was alright. Cleared house of smoke. Checked heater and turned off thermostat. Thank you X5.

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    Fall DetectionStaff

    Reviewed June 16, 2020

    Sunday morning- I was ready to step out if my house to go to church- when I tripped over my own feet and ended up on the floor. I needed help, so I pushed my “ Life Alert button” and short after- help arrived. A short trip to the hospital and I was declared- OK (blood thinner). Two small cuts on my forehead and a blue mark reminded me of the scare. Thank you, Life Alert!!

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    Fall DetectionStaff

    Reviewed June 15, 2020

    My daughter found me passed out- She pressed my Life Alert button. Someone helped her immediately and summoned the paramedics. They were here almost right away and I was taken to the hospital. Thank you, Life Alert.

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    Customer ServiceFall DetectionStaff

    Reviewed June 15, 2020

    I had developed very painful inflammation on my sciatic nerve and was unable to move in my bed because of spasms. Since I live alone, I knew I needed help, this was at 2:30 AM and I used my Life Alert pendant button for the first time since I have had the service. Everything went just as described. My family and two neighbors were called, the paramedics found the lockbox key. All the while, Life Alert stayed with me, reassuring me.

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    Customer ServiceFall DetectionStaff

    Reviewed June 12, 2020

    Fell and was unable to get up. Called Life Alert and they arranged to have first responders and fire department come to our home. They assisted in helping me up. They were all courteous and helpful. Life Alert was very helpful and also courteous.

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    Customer ServiceFall DetectionStaff

    Reviewed June 12, 2020

    I have used Life Alert twice. Once when I was having trouble breathing and another time when I fell. Both times they answered my call in good time and stayed on the line with me until help came. Gave them my information. I would recommend them to others.

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    Customer ServiceFall DetectionStaffTimelinessMonitoring Center

    Reviewed June 11, 2020

    I had the flu which caused an asthma attack. My husband was sleeping. I started wheezing and became increasingly S.O.B., I couldn’t call EMS. I was so frightened. I pushed my Life Alert button. When the Life Alert operator asked if I needed help, I couldn’t speak above a whisper. The Life Alert operator responded right away, “I’m sending help.” Approximately ten paramedics and ambulance were here. P.S., my inhaler had expired! I feel Life Alert saved my life!

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    Fall DetectionStaffMonitoring Center

    Reviewed June 11, 2020

    I fell in my living room and was unable to get back up on my feet. I used my Life Alert button and the operator contacted my local fire dept., who sent help within five minutes. The operator was very calm and reassuring, and stayed on the line with me until the firemen had me up on my feet and had ascertained that I was not injured. Although I was embarrassed at not being able to get up on my own, I was, and am, very grateful to the Life Alert operator and the fire dept.

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    Customer ServiceFall Detection

    Reviewed June 10, 2020

    Life Alert called first responders several times for my father’s severe nosebleeds. This led to a diagnosis that my father required a pacemaker. Without Life Alert, I do not know that my father’s condition would have been diagnosed. Thank you.

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    Fall Detection

    Reviewed June 10, 2020

    We have had to use Life Alert twice. Both times involved ambulances and a hospital stay. We both are very happy with the security Life Alert gives us!

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    Fall Detection

    Reviewed June 9, 2020

    My mother fell and she pushed her Life Alert, and they notified next of kin and we took it from there. Hospitalization wasn’t necessary. She has had Life Alert for years and has had to utilize them many times. Thank you, Life Alert!!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed June 9, 2020

    After I pushed my Life Alert pendant, the response from Life Alert was prompt and courteous. When I told her my emergency, she stayed on the phone with me until the paramedics arrived. She called my contacts. I was very pleased with the response during my emergency.

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    Customer ServiceFall DetectionStaffTimeliness

    Reviewed June 8, 2020

    When I arrived at my mom’s house, I found her laying on the floor of the kitchen. She was alert but I couldn’t get her up and I was leery to try because I didn’t know if she had hurt anything. We decided to call Life Alert for help. There was an immediate response and the ambulance was there in 10 minutes. The Life Alert person stayed on the call until help came! Thank you very much!

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    Customer ServiceFall Detection

    Reviewed June 8, 2020

    Minor falls many times a month. Life Alert always calls everyone listed to let us know that the fire dept. has been dispatched and they always call back to inform of the current status.

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    Customer ServiceFall DetectionStaff

    Reviewed May 22, 2020

    Within the last roughly three months, I’ve had occasion to call for assistance from Life Alert in an emergency situation at least three times, and each time Life Alert’s response was swift, professional, and concerned. They were exemplary.

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    Customer ServiceFall DetectionStaff

    Reviewed May 22, 2020

    I have used Life Alert many times since my illness started in May 2019. I have always been happy with my service as if I fall, I can’t get up by myself- Called Life Alert and I had help in a short time. Thank you so much.

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    Customer ServicePriceFall Detection

    Reviewed May 21, 2020

    I fell getting out of bed during the night and had a slight breathing problem. I live alone and thought I should go to a hospital. I called Life Alert and told them my problem and an ambulance arrived very shortly. They were very attentive and also very good. This was the first emergency I had with Life Alert and it was worth everything!

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    Fall DetectionStaff

    Reviewed May 21, 2020

    I had stomach pains and shortness of breath, which turned out to be my gallbladder which was removed. As always, Life Alert helped me stay calm until the EMT’s arrived. I was taken to the hospital of my choice.

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    Customer ServiceFall DetectionStaff

    Reviewed May 20, 2020

    I fell in the kitchen and couldn’t get up. I used the button and called Life Alert. The person stayed with me until help arrived. Help was here within ten to fifteen minutes. I would recommend Life Alert to everyone.

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    Fall Detection

    Reviewed May 20, 2020

    I’m 94 years old and I was vomiting so bad. I’m thankful every day for “Life Alert”. Thank you ever so much. God bless and stay safe. God will get us through this virus.

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    Customer ServiceFall Detection

    Reviewed May 19, 2020

    My mom fell and was unable to reach her home phone or her cell phone. She knew something was wrong with her legs. She had her lanyard on and pushed the button. Life Alert called EMS and then me, her daughter. I beat the ambulance to her house and was able to let them in. I had just checked on her earlier in the day so she would have laid there probably for at least 24 hours before I checked again.

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    Customer ServiceFall Detection

    Reviewed May 19, 2020

    I called Life Alert because I was having trouble breathing. The paramedics were knocking on my door, and before I knew it, they transported me to the hospital of my choice.

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    Punctuality & SpeedFall Detection

    Reviewed May 18, 2020

    My first fall I hurt and cut my right arm, six inches, and hurt and broke two ribs. About a week later I fell in my kitchen. I hurt my knee and ribs again, had a lot of black and blue. I am feeling better every day. I am very glad I have my Life Alert.

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    Customer ServiceFall DetectionStaffMonitoring Center

    Reviewed May 18, 2020

    My mother, still celebrating her 90th birthday of 2/27/2020, drank a bit too much wine- lost her balance and fell. She had her Life Alert necklace and pushed the button for help. The EMS operator and Life Alert both called me to go over and let them in to lift assist.

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    Customer ServiceTechFall DetectionStaff

    Reviewed May 15, 2020

    My mother-in-law fell on January 15, 2020, in the home and dislocated her shoulder. She was home alone and activated her Life Alert, you sent out a medical response team who rushed her to ER. Thank you, thank you to the Life Alert staff who made this happen.

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    Customer ServiceFall Detection

    Reviewed May 15, 2020

    I had one of those freak falls. Was quite shaken up and still suffering from the severe bruises. Life Alert was right here to assist me. I appreciate their rapid response and ready to assist me.

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    Customer ServiceTechFall DetectionStaff

    Reviewed May 14, 2020

    My husband fell in the bathroom and was unable to get up. I could not help him get up because he is overweight, over 300 lbs. I called Life Alert and they came out and helped him get up and back to his recliner in the living room. I don’t know what we would have do without them. He has fell before and they have always been there for us and sent help.

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    Fall DetectionStaff

    Reviewed May 14, 2020

    I was on my wheelchair in the master bathroom and forgot to lock it and slid onto the floor. I could not get up, so I pressed Life Alert button and the firemen came and got me up from the floor. Life Alert also contacted my daughter-in-law who also came to help. Life Alert was very helpful.

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    Fall DetectionStaff

    Reviewed May 13, 2020

    My mother fell during the night while she was alone. She used her [Life Alert] button and EMT support was sent to the house. They entered using Life Alert info and when my daughter arrived, she was already up and fine. They checked her vitals, blood sugar, etc. And determined she would be fine in my daughter’s care. Thank you!!

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    Customer ServiceFall DetectionStaff

    Reviewed May 13, 2020

    My husband could not get out of his bed and pressed the button for Life Alert, and EMS took him to the hospital. Also, previously he fell in the house and called Life Alert. EMS arrived and raised him up and put him in his wheelchair. Both times they were courteous and very helpful.

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    Customer ServiceTechFall DetectionTimeliness

    Reviewed May 12, 2020

    I passed out and fell in the hallway. Then when I came out of it, pushed my Life Alert and got immediate response. It is my security and they called the appropriate family members and rescue- Thanks!!

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    Customer ServiceFall DetectionStaffMonitoring Center

    Reviewed May 12, 2020

    A few weeks ago I woke up about 2:30 AM having a hard time breathing- I pressed Life Alert and they came on- I told the operator my problem and he called EMS - then stayed on the phone with me until EMS arrived- He was very courteous and helpful. He stayed on the phone and talked with EMS until they took me to the ambulance.

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    CoverageFall Detection

    Reviewed May 11, 2020

    I had been having excruciating pain in my left knee. After seeing the dr., she gave me a shot in my knee. She said to take it easy for two or three days. The first morning after, I decided I could do laundry OK. It exhausted me, I will be 90 in July. I fixed a cup of coffee and water, put it on my rollator walker. I fell in the living room - on hardwood floor. I pushed my Life Alert button. I knew I couldn’t get up. I wasn’t hurt as it turned out. I am thankful.

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    Customer ServiceFall DetectionStaff

    Reviewed May 11, 2020

    After I pushed the Life Alert button a gentleman came on and asked what the problem was and said he would send help. He stayed on the phone with me until EMS arrived and made sure I was OK.

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    Customer ServiceFall DetectionStaffTimeliness

    Reviewed May 8, 2020

    I had fallen and I couldn’t get up after struggling for thirty minutes. I used Life Alert and they responded right away. And they were very kind and understanding.

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    Fall Detection

    Reviewed May 8, 2020

    My husband fell and I could not get him up. Pushed the Life Alert button and was connected to Life Alert. They stayed on the line until the EMS team came. They got him up and checked him out. My husband was not hurt. Thank you so much for the peace of mind I have because of Life Alert.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed May 7, 2020

    I contacted Life Alert (for the first time) in an emergency when I suffered a heart attack and EMS promptly arrived to take me to the hospital. Then February 14th (this year) I developed a very bad cough and virus and I was feeling very sick so I called Life Alert and they responded quickly and EMS took me to the hospital! It was not the coronavirus yet!

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    Customer ServicePunctuality & SpeedFall DetectionTimeliness

    Reviewed May 7, 2020

    Life Alert saved my life! I made a huge mistake with my medication. I took morning Monday meds and then I forgot and took Tuesday in the morning. My friend was with me later and she was concerned about how I looked and sounded. I used Life Alert around my neck. Had an immediate response, and they notified the ambulance.

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    Customer ServiceFall Detection

    Reviewed May 6, 2020

    I was awaken several times between 10 and 2 AM with severe pain in my back. I called Life Alert not knowing what was going on. They respond immediately, so did EVAC. They took my BP, blood sugar, both was very high, and an EKG. Since my BP was so high, EMS suggested I go to the emergency room for further evaluation. I’m glad I have this service.

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    Customer ServiceFall Detection

    Reviewed May 6, 2020

    I fell in the bathroom (on the floor) – Thank God for Life Alert. EMS got me up (no trouble) and walked me to my chair- and Life Alert even called me back- to make sure I was OK. How very thoughtful.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed May 5, 2020

    The Life Alert response was very quick and I felt very at ease knowing they would respond quickly. I feel very comfortable with my Life Alert around my neck! The phone calls to my family are very quick and secure!

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    Customer ServiceFall Detection

    Reviewed May 5, 2020

    Upon coming up from the cellar, I could not go from the stair to the 1st floor so I sat down so that I would not fall. Neither my neighbor nor myself could get me on my feet, so I notified Life Alert. The response was within five minutes (fire and medical) and successful. What was most appreciated was Life Alert’s personnel stayed with me through out. The person’s voice was reassuring and comforting.

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    Fall DetectionMonitoring Center

    Reviewed May 4, 2020

    My mother-in-law fell recently and broke her hip. The Life Alert operator was wonderful. They not only kept her calm, but kept me calm and focused.

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    Fall Detection

    Reviewed May 4, 2020

    Mom fell in the bathroom. My husband pressed the Life Alert button. The Life Alert team was supportive until EMS arrived. Thank you.

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    Fall Detection

    Reviewed May 1, 2020

    I fell and hit my head on the corner of the end table. I also hit the bridge of my nose and almost hit my eye somehow. I was bleeding (I am on blood thinner) and couldn’t figure out the extent on my injury, so I pushed my Life Alert button. EMS arrived in good time- decided I needed to have CAT scan, due to head injury.

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    Customer ServiceFall DetectionStaff

    Reviewed May 1, 2020

    I reached to far for something on a dining room chair, lost my balance and fell to the floor. Being unable to get up on my own, I used my Life Alert pendant to call for help. All of the Life Alert people were friendly, helpful and nonjudgmental. Also- they listen to the person in need of help. I am 81 years old, I’ve had my share of medical people, ER who ignore older people and only talk to their children. Having people interact with me is as it should be, and a real relief.

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    Customer ServiceFall DetectionStaff

    Reviewed April 30, 2020

    Was having chest and back pain. Pain down my left arm. I took all the necessary steps before calling Life Alert. They were very courteous and helpful. They stayed with us all the way until the ambulance arrived.

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    Fall DetectionStaff

    Reviewed April 30, 2020

    My mom fell and fractured her shoulder while alone at home. Life Alert sent help immediately and kept our family informed of each step being taken to get her to the hospital.

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    Customer ServiceFall DetectionTimeliness

    Reviewed April 30, 2020

    Somehow I fell in the kitchen (don’t know how it happened), face badly cut, needed 15 stitches, could not get up from floor. Pushed the Life Alert “button”, telephone rang, could not answer, fire dept. came, picked me up, took me to hospital (this was Sunday 9:00 AM). If I did not have the “button”- I would not have been found until next day at 9:00 AM when a helper was due to come.

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    Customer ServiceFall DetectionStaffMonitoring Center

    Reviewed April 29, 2020

    Life Alert was very helpful and friendly, really know what they are doing. When I called, the operator was reassuring, talked me through it until the help came. Life Alert is a god send!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 29, 2020

    My husband was having a severe nose bleed. I was trying to help him. I fell and was unable to get up. He called Life Alert and the response was good. Medical care came quickly and the responders were helpful.

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    Customer ServiceFall Detection

    Reviewed April 28, 2020

    My knee buckled and I fell backward on my back and hit my head and couldn’t get up. I pushed my Life Alert button and they called the ambulance. EMS arrived within what seemed like five minutes and Life Alert stayed on the phone until the ambulance arrived. I am so thankful I got Life Alert and would highly recommend it to my friends!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 28, 2020

    I woke up in the early morning of Feb 28 and was unable to breathe. I activated my Life Alert pendant and told the lady my problem, to which she replied, “Help is on the way.” Five wonderful words. Within a very few minutes, an ambulance arrived, took over and after giving me oxygen, transported me to the hospital.

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    Fall DetectionStaff

    Reviewed April 27, 2020

    Thank god- there was help when needed. I wasn’t able to get out of my chair- and my thinking wasn’t right. My Life Alert necklace was on my chest and help was on the way. Taken to hospital - diagnostic report UTI. Thanks again.

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    Fall DetectionStaff

    Reviewed April 27, 2020

    My client is unstable on her feet due to the entire right side of the body being paralyzed. Her gait often ends with a fall. Her Life Alert services have been life changing, adding peace of mind to not only her supportive living staff and program coordinators but HER as well! Thank you.

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    Fall Detection

    Reviewed April 24, 2020

    I have nothing but praise for Life Alert. I have fallen many times. Life Alert has been right here when I pushed the button. I would recommend to anyone who needs one.

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    Customer ServiceFall DetectionMonitoring Center

    Reviewed April 24, 2020

    I had pain in my chest and the entire front body from neck to waist. Called Life Alert. The operator asked what was wrong. I said I thought it might be a heart attack- which it was. She stayed on the line and called a neighbor. EMS was here in about twenty minutes. We went to the Hospital. 2nd time I’ve used Life Alert! Nice to have!

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    Fall Detection

    Reviewed April 23, 2020

    After I sat down for a while- I went to sleep- I got up and didn’t realize both my legs and both of my feet were asleep. When I stood up, I fell down- my right arm was bleeding. Also I couldn’t get up- next the Life Alert button was pushed for Life Alert- the ambulance came and took me to the hospital- many thanks.

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    Customer ServiceTechFall DetectionStaff

    Reviewed April 23, 2020

    I fell and could not get up. Called Life Alert and [EMS] came out and helped me. Life Alert was very nice. They have helped me once before and were just so nice. Thank you very much.

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    Fall Detection

    Reviewed April 22, 2020

    I was in my sixth week of recovery from a total hip replacement, when on my way back to my recliner from my kitchen I got dizzy. I fell into my chair, remembered the Life Alert button around my neck and pushed it. Instantly, someone was on the line, asked what my problem was and in ten to fifteen minutes had first responders at my door. It was decided that I had overworked myself so I remained home to rest.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 22, 2020

    I have had two knees replaced and when I fall I cannot get up, so we have to call Life Alert. The last time I had to call, EMT’s got here quick. Life Alert is always so nice and helpful.

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    Customer ServiceFall Detection

    Reviewed April 21, 2020

    My 87 year old dad absolutely loves Life Alert! He lives by himself and feels very secure. He falls and pushes the Life Alert button, and rescue is there in minutes. They call his daughter to let her know he is OK. He said he HIGHLY recommends it.

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    Customer ServiceFall DetectionMonitoring Center

    Reviewed April 21, 2020

    In the middle of the night, I fell in the bathroom. I could not get up! After struggling for a while, I knew I had to push the button on my Life Alert pendant. My machine, which is in the kitchen, had the operator answer but I couldn’t make her hear me. She called an ambulance and soon I was on my feet. I’m most grateful for Life Alert.

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    Customer ServiceFall DetectionStaff

    Reviewed April 20, 2020

    I was walking about 1:15 AM. I had a pain behind my left eye, my head hurt, my hand was feeling numb, my legs was feeling funny. I could not understand what was going on with me, I pushed my Life Alert and they responded on time and EMS took me to the ER. Thank you.

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    Fall DetectionTimeliness

    Reviewed April 20, 2020

    I could not breathe- emergency was here within minutes after pushing my button and the [Life Alert] people stayed on the line and talked with emergency people, and sent me to the hospital. They were real nice. Thank you.

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    Fall DetectionStaff

    Reviewed April 17, 2020

    I was sick, throwing up. My family decided I need to go to emergency room. Life Alert button was pushed and they were on top of getting an ambulance here at my home. Very courteous and couldn’t ask for better service.

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    Fall DetectionStaff

    Reviewed April 17, 2020

    Life Alert really have helped me, I am so happy that I got the attention that I needed and how the dispatcher stayed on the line with me until the paramedics came.

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    Customer ServiceFall DetectionStaff

    Reviewed April 16, 2020

    Life Alert was very helpful by calling EMS, and staying on the line, until help had arrived. My best friend couldn’t press her pendant because she was on the floor, not responsive, so I pressed the button for her.

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    Punctuality & SpeedFall Detection

    Reviewed April 16, 2020

    I’ve fallen several times and couldn’t get up. Life Alert was very comforting while I waited for EMS. Good Job! I feel more secure with Life Alert!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 15, 2020

    I have fallen several times, and every time I called Life Alert someone was at my side very quickly. Each responder treated me very courteously and respectfully. The person I spoke to on the machine was also very nice and caring. Thank you all very much.

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    Customer ServicePunctuality & SpeedFall DetectionStaffHonesty & Transparency

    Reviewed April 15, 2020

    fell in the snow and couldn’t move. No one heard me call for help. I pressed my Life Alert button several times. I was lying in the snow and it was still snowing and it was below freezing. I was very lucky my neighbor happened to be home that night, and about ten minutes later the paramedics showed up, I was taken to the hospital emergency. If no one had come I wouldn’t be here today.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed April 14, 2020

    I fell late at night in the bathroom. Life Alert answered my shower button and they called both of my sons to alert them and kept in contact with me. They checked in with my son who came to my house and alerted his brother that he was with me. Checked back fifteen minutes later to confirm that I was OK. They were great!

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    Customer ServiceFall DetectionStaff

    Reviewed April 14, 2020

    I was unable to walk- called Life Alert and they responded in a timely manner and EMS took me to the ER. Life Alert was very courteous and stayed with me until I was checked in at ER.

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    Punctuality & SpeedFall Detection

    Reviewed April 13, 2020

    Life Alert arrived very quickly when I fell and pressed my button on my necklace, and offered to take me to the hospital. I did not think I needed to go to the hospital. I was very thankful I had subscribed to Life Alert only a short time before this happened and highly recommend their service.

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    Customer ServiceFall DetectionStaff

    Reviewed April 13, 2020

    I got sick in January 2020 and called Life Alert and they had help in fifteen minutes. I would recommend Life Alert to everyone. They will stay on the phone until help gets to you.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 10, 2020

    My mother had fallen while we were out to dinner. She called Life Alert and they were able to respond quickly and put her back in bed. This was not the first time we have used your service. They have always been very helpful and quick with their responses. Thank you so much!

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    Customer ServiceFall DetectionStaff

    Reviewed April 10, 2020

    I woke up with a bloody nose that would not stop bleeding. I contacted Life Alert and they sent an ambulance to take me to the hospital. The gentleman on the phone was very courteous and helpful. He stayed on the line the entire time until the ambulance arrived, and made me feel comfortable.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 9, 2020

    I fell down and was unable to get back up. I pushed the button on my Life Alert pendant and they responded quickly and got the emergency personnel here to help me. Very pleased with their service.

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    Customer ServiceFall DetectionStaff

    Reviewed April 9, 2020

    I fell in the kitchen, but was not injured. The very nice Life Alert dispatcher contacted rescue services to help me up. All went very well. She stayed on the phone until they arrived! Thank you.

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    Fall Detection

    Reviewed April 8, 2020

    Life Alert stayed on the line until paramedics arrived and I was assured the situation was under control. Efficiently notified back up family members.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed April 8, 2020

    I got lost in an unfamiliar neighborhood late at night after a play and could not find my car after walking and looking for an hour. I did not feel safe and did feel pretty hopelessly lost! Life Alert answered my page promptly and stayed on the line until police arrive- who later helped me find my car.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 7, 2020

    My mother had a fall and pushed her Life Alert button, EMT was contacted and transported her to ER. Life Alert staff quickly responded contacting everyone on her account to let us know what had happened. Thank you for your prompt response in what probably helped save her life. She had suffered a massive stroke.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 7, 2020

    I couldn’t breathe, so I called Life Alert. They responded very quickly, let me know what was happening at all times and that I had trouble breathing so ambulance crew walked in with oxygen-so helpful.

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    Customer ServicePunctuality & SpeedFall DetectionMonitoring Center

    Reviewed April 6, 2020

    I fell and hit my head on the floor. I hit my Life Alert wrist button. You answered immediately and sent the fire department emergency. They stopped the bleeding on the forehead and took me to the hospital where everything went smoothly. I received five stitches and X-Rays and was soon released. Thank you for your quick response.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 6, 2020

    My mother had a life-threatening episode. I contacted Life Alert. Life Alert dispatched emergency personnel, help came quickly. My mom survived this episode due to their quick response.

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    Fall DetectionStaffHonesty & Transparency

    Reviewed April 3, 2020

    Today, I fell in my living room over my walker. I always have my Life Alert alarm around my neck. Body lied on my living room rug on top of my walker. I pressed my Life Alert button and a very kind lady asked if I needed help. I said YES! Soon two very kind paramedics were at my door to help me off the floor! I am so grateful for your service!

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    Customer ServiceFall Detection

    Reviewed April 3, 2020

    My brother fell in his apartment where he lives alone. He used his medallion to contact Life Alert. Life Alert acted immediately and called the EMT team. They also called myself, his sister and my daughter who is also an emergency contact. Brother is on 24/7 oxygen and has numerous health issues: COPD, Crohn’s and anemia. We are grateful to have Life Alert. It saved his life!

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    Customer ServiceFall DetectionStaffTimelinessBattery Life

    Reviewed April 2, 2020

    My red light to the monitor had been blinking a long time when I got a phone call from Life Alert. They told me I had a low battery and they wanted to send me a new one and have it installed. I called them when it came in the mail the next day. The young lady who helped me was very kind, instructing me what to do- and it turned out very well. Thank you very much for a healthy monitor.

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    Fall DetectionStaff

    Reviewed April 2, 2020

    I had a very bad nose bleed that wouldn’t stop bleeding. I pressed my Life Alert button and some people came right away. EMS took me to the hospital. I don’t believe I would be here today if I hadn’t received the help I needed. Thank you, Life Alert.

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    Life Alert Company Information

    Company Name:
    Life Alert Emergency Response, Inc.
    Website:
    www.lifealert.com

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