Life Alert Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Life Alert
Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.
- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
- Upfront fees range between $50 and $200
- Requires three-year contract
- Not ideal for online shoppers
Life Alert Reviews
Filter by Rating
- (7,818)
- (559)
- (12)
- (13)
- (84)
Popular Mentions
- 4,880,395 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,880,395 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 2, 2021
They responded to my need, were gentle and king to help me off the floor. Asked questions to me and I asked them questions. Overall I like the service and would tell others about Life Alert.
Reviewed March 1, 2021
My mom falls regularly and dad occasionally. It is comforting knowing that they or the caregiver on duty can get help with the push of a button.
Reviewed March 1, 2021
I fell. Response was fast, helpful and professional. I always feel that I am not alone and could depend on Life Alert.
Reviewed Feb. 26, 2021
When I pushed my necklace button, I got a quick response from Life Alert. They stayed on the line with me until the squad arrived and took me to the hospital. I had pneumonia. I am grateful, thank you to you all.
Reviewed Feb. 26, 2021
Both times I had were due to my husband falling (once in bath tub and once in house). Life Alert was wonderful and stayed on the phone until the responders got my husband up and checked him over and helped get my husband in the bed. Thank you.
Reviewed Feb. 25, 2021
I fall a lot. Most of the time when I call Life Alert, the team just helps get me up. They are always prepared and always ask me if I need to go to the emergency room.
Reviewed Feb. 25, 2021
I was unable to breathe and pressed my Life Alert on my window sill. They alerted the EMTs and saved me.
Reviewed Feb. 24, 2021
I needed emergency transportation to the hospital ER! Life Alert helped me to get it when I needed it!
Reviewed Feb. 24, 2021
Fell off back porch of home, broke left leg femur bone. Life Alert button worked, they contacted my sons and EMT rescue squads’ responded as well as state police. Remained on phone with me until I was picked up and taken to the hospital. I was satisfied with all the treatment.
Reviewed Feb. 23, 2021
Life Alert was very fast and informative to the ambulance crew. Thank you.
Reviewed Feb. 23, 2021
I fell backwards and severely cut my head. It was bleeding profusely and I could not get up. My doors were locked and [the EMTs] had to break a window to enter. Finally, I was safely at the hospital. Thank God I could reach the Life Alert.
Reviewed Feb. 22, 2021
Life Alert was very informative and helpful. I had a very good impression. They treated me very carefully.
Reviewed Feb. 22, 2021
I fell because my knees buckled. Life Alert was amazing. They helped me up and helped get me dressed and helped me into bed.
Reviewed Feb. 19, 2021
I was vacuuming the carpet and I tripped over the cords. I was so tired and could not get up. I hit the Life Alert button and the person stayed on the phone until I got help, and was helped up and made sure I was ok. Glad I have this service.
Reviewed Feb. 19, 2021
Someone was at the door that my mom did not know and she called Life Alert when they tried to enter the house. She also called the police and Life Alert stayed on the phone until the police arrived.
Reviewed Feb. 18, 2021
I fell outside in the driveway. Life Alert contacted my son and called 911. They responded quickly and I went to the hospital for a CAT scan. All was fine.
Reviewed Feb. 18, 2021
Life Alert always responds quickly. They call all the contacts and they are courteous.
Reviewed Feb. 17, 2021
Client lost his balance and fell. Life Alert has always been very good when he has needed help in the past and now. They have always been very professional, helpful, and courteous.
Reviewed Feb. 17, 2021
The person was very helpful, she talked with us and stayed on the phone until the paramedics got to us. We were very much pleased with all her help. Thank you all for being there.
Reviewed Feb. 16, 2021
I fell and had not been able to get up. I called Life Alert and they had the EMTs out. They helped me to get up. I was fine. I’m very pleased with Life Alert.
Reviewed Feb. 16, 2021
I slipped out of my wheelchair and am too weak to get up. Thanks to the Life Alert button, I had paramedics in my house in a few minutes. Otherwise, I would have been on the floor all night.
Reviewed Feb. 15, 2021
I was stuck by shingles ... I called Life Alert and they carefully took me to the hospital. I was there for a week. They were very nice. Two weeks ago, I fell. They came and got me up and were very nice. Thanks to all who helped me.
Reviewed Feb. 15, 2021
It would seem I am having a war with gravity – and I am really losing now at age 87! Thanks for your help.
Reviewed Feb. 12, 2021
One morning, I woke up on the floor of my bathroom, I dialed the button on my Life Alert bracelet and within a very short time, my door was open and the cops came in. I was taken to the hospital where I remained for eight days then went to rehab for 24 days. Thank you for what you did for me.
Reviewed Feb. 12, 2021
I had fallen and couldn’t get up. Life Alert had me taken to the hospital. I was very pleased with their service.
Reviewed Feb. 11, 2021
Life Alert has proven to be of value to me many times, Thank you!
Reviewed Feb. 11, 2021
I’ve fallen four times and had to call. I can’t get up on my own. I’m at peace knowing I can call Life Alert.
Reviewed Feb. 10, 2021
Life Alert responded quickly, communicated that they were on the way and when they arrived at the house. Explained that they would evaluate and then take to the hospital. Called again when they arrived at the hospital. Took great care of my mom.
Reviewed Feb. 10, 2021
Several Times I fell in my house and each time Life Alert was there to help calm me down and get paramedics there fast. Highly recommend.
Reviewed Feb. 9, 2021
I fell outside and I pushed my button, and I went and got checked out because I fell on the cement. So I am loving my Life Alert a lot.
Reviewed Feb. 9, 2021
My mom fell and Life Alert was called. They are so very kind and caring. I like how they stay on the line until the paramedics came.
Reviewed Feb. 8, 2021
I fell, hit the button. I couldn’t get up. Within minutes, medics arrived and picked me up. Life Alert called to check on me and also called my niece. I would recommend them to anyone.
Reviewed Feb. 8, 2021
I wasn’t feeling well and pushed my button. My caregiver helped me talk to Life Alert. It was great to have such a quick response.
Reviewed Feb. 5, 2021
They were quick to notify EMT and my neighbor. They called back and checked on my condition afterwards. Very helpful and friendly.
Reviewed Feb. 5, 2021
Diabetic people need this as I have many, many times with this disease. My Life Alert is there for me when I need help. Thanks to your staff!
Reviewed Feb. 4, 2021
I fell in the bathroom when I grabbed onto the towel bar. It hit me on my head and gave me a cut, I was bleeding. I called Life Alert (I had my pendant on) and they came right away. I couldn’t get up because I had a broken hip on the left side. Life Alert took me to the hospital where they immediately did surgery.
Reviewed Feb. 4, 2021
I fell in my kitchen and couldn’t get up. They stayed on the phone till EMTs came. Living alone and having this service available is very comforting to me.
Reviewed Feb. 3, 2021
My legs were weak and unsteady and I wanted to be checked by the hospital. My friends wouldn’t drive me since they were afraid of Covid. I called Life Alert and said I wanted a ride to the hospital. They called the ambulance to take me to the hospital and reassured me that all was well. It was very comforting.
Reviewed Feb. 3, 2021
My mother had fallen and felt dizzy. Life Alert stayed on the line until EMS arrived. Very helpful and calming in an upsetting situation.
Reviewed Feb. 2, 2021
So thankful that Life Alert is there to help my grandma, when I can’t be there. Thank you all so much!!
Reviewed Feb. 2, 2021
The couple of times I called they were very helpful, professional and helped to keep me calm. Very pleased with Life Alert’s staff and service.
Reviewed Feb. 1, 2021
I had an emergency on 9/23. The agent was very patient and calm with me. I really appreciate Life Alert! They stayed on the line with me until EMTs got to my home.
Reviewed Feb. 1, 2021
Glad that they keep talking to you because I was scared and alone.
Reviewed Jan. 29, 2021
When I fell on my face in the living room, I tried to pull myself up for quite some time. Finally I decided to push the pendant which is always around my neck. When help came very soon, they were so caring and polite.
Reviewed Jan. 29, 2021
My husband fell in the bathroom and he couldn’t get up. Life Alert kept me on the line until help arrived. We did not have to wait long. Thank you.
Reviewed Jan. 28, 2021
Very helpful and professional always.
Reviewed Jan. 28, 2021
Suffered heart attack. Ended up on the floor, could not move. Life Alert summoned medics, ambulance. Without this, I would be dead!!!
Reviewed Jan. 27, 2021
I have balance problems, I fell and couldn’t get up. Pushed the button for Life Alert. Within 10-15 minutes, the ambulance arrived and took me to the Emergency room. Your service was excellent.
Reviewed Jan. 27, 2021
They were so quick to respond and were helpful.
Reviewed Jan. 26, 2021
My mom fell and pressed her call button and received the help she needed. Thank you.
Reviewed Jan. 26, 2021
I feel so safe now.
Reviewed Jan. 25, 2021
We called for help because my client was stuck in bed. They came and helped him get up. They were very courteous and helpful.
Reviewed Jan. 25, 2021
I fell. I relayed to the Life Alert representative that a gurney wasn’t needed, I was not injured, I just needed help getting up from the floor. Extremely happy with this service!
Reviewed Jan. 22, 2021
My husband had fallen and I couldn’t get him up! The staff was very quick getting here and helped us tremendously! We appreciate them so very much! This happened back in August (don’t remember the date!).
Reviewed Jan. 22, 2021
I thought I was having a heart attack (my second one). It was a false alarm. The ambulance was here in less than five minutes. The men were helpful and calmed me down.
Reviewed Jan. 21, 2021
Fell in my backyard. Called Life Alert and they came out very soon. Not hurt, just couldn’t get up.
Reviewed Jan. 21, 2021
I fell and Life Alert responded immediately.
Reviewed Jan. 20, 2021
I fell and couldn’t get up. Life Alert stayed on the phone with me until help came.
Reviewed Jan. 20, 2021
Tree toppled over into my backyard - bringing down wires. Due to bad weather emergencies, every resource was busy. Life Alert was able to get help right away.
Reviewed Jan. 19, 2021
Couldn’t breathe very well. Life Alert stayed on the phone until help arrived and notified all people on the list. Very quick response.
Reviewed Jan. 19, 2021
Husband fell. Couldn’t pick him up. Help came very soon. Very polite and helpful.
Reviewed Jan. 16, 2021
I fell in my kitchen – could not get up. I pressed my Life Alert button and had immediate response. ER workers arrived immediately, helped me up and were kind and intelligent.
Reviewed Jan. 16, 2021
I have not been able to get up from a fall for a few years now, so I try to be careful. However, my sneaker managed to get caught in the carpet and down I went. My Life Alert is always attached to my pants drawstring. I pressed the button and paramedics were there in five minutes.
Reviewed Jan. 15, 2021
Had pain in my stomach. Life Alert checked me out and took me to the hospital. Everyone was fantastic and put me at ease.
Reviewed Jan. 15, 2021
I’ve slipped and fallen several times. Life Alert always responded and sent help. Great service!
Reviewed Jan. 14, 2021
Everyone was compassionate and very kind. The response was great. Ambulance crew was exceptional. Thank you.
Reviewed Jan. 14, 2021
I fell. Life Alert stayed on the line until help arrived and were very helpful.
Reviewed Jan. 13, 2021
I have been satisfied each time Life Alert has been contacted. The paramedics and first responders have been awesome!
Reviewed Jan. 13, 2021
I was too sick to drive and after pressing the button for Life Alert they answered right away and help was here quickly.
Reviewed Jan. 12, 2021
I had chest pains and pushed the Life Alert button. Five minutes later the emergency squad was here. They took my vitals, started an IV, and did an EKG while I was being transported to the hospital. They were gentle and consoling.
Reviewed Jan. 12, 2021
Radio response to all contacts and first responders. Stayed on the line until help arrived! Job well done.
Reviewed Jan. 11, 2021
I had a mild stroke and Life Alert got the emergency responder here (to my home) quickly. I appreciate Life Alert assistance. If it weren’t for Life Alert things could have been way worse.
Reviewed Jan. 11, 2021
There was a fire next door (neighbors). I couldn’t breathe due to the smoke. Life Alert came to assist me putting out the fire and making sure I was ok before they left.
Reviewed Jan. 8, 2021
I have used Life Alert and can’t say enough good things. The people were super! I did recommend it to an elderly lady who swears by it.
Reviewed Jan. 8, 2021
I have fallen several times and Life Alert was always near in my time of need. Thanks!
Reviewed Jan. 7, 2021
There was the first time that I needed sudden assistance to get to the hospital ER. The Life Alert response was quick and the agent remained on the line until the ambulance staff took over and assured the Life Alert agent that they were here and covering my emergency.
Reviewed Jan. 7, 2021
I had fallen a week before and injured my back. Started having sever back pain and had to go to the emergency room. Called Life Alert and they sent an ambulance that took me to the ER for treatment. Pleased with care!
Reviewed Jan. 6, 2021
My husband fell and he pressed the button. When Life Alert responded the loud response woke me up. I guess the loudness of the unit was very helpful. The operator was very courteous and helpful in keeping us calm.
Reviewed Jan. 6, 2021
Life Alert was very fast in getting me good results. I was pleased with the fast service, thank you. I could not get up out of my chair. I got very good help fast. They were very fast getting me help in no time.
Reviewed Jan. 5, 2021
I fell and Life Alert was “Johnny on the spot”. This happened twice. Also happened to my wife. Very expert persons.
Reviewed Jan. 5, 2021
The dedication and calmness of your staff is so calming, even when I accidently set the alarm on!
Reviewed Jan. 4, 2021
She slipped and couldn’t get up so she got help. Very happy! Thank you!
Reviewed Jan. 4, 2021
I fell in the shower and Life Alert arrived quickly and helped to get me up. They were friendly and helpful, and concerned.
Reviewed Dec. 31, 2020
I had fallen and needed help getting up. Fire department responded quickly and I was taken care of.
Reviewed Dec. 31, 2020
My mother fell and called Life Alert from her pendant. Life Alert is always kind and helpful.
Reviewed Dec. 30, 2020
My wife had fallen and I wasn’t able to lift her up. Life Alert stayed with me until help arrived. Response was prompt.
Reviewed Dec. 30, 2020
When I fell in the kitchen and I used my Life Alert pendant, the dispatcher was prompt and courteous. She was always on the line reassuring me until emergency personnel arrived.
Reviewed Dec. 29, 2020
My mother had a stroke. Two hours after getting her Life Alert, we pushed the Life Alert button and they got us the help we needed in minutes.
Reviewed Dec. 29, 2020
I fell and I couldn’t get up (99 yrs.). They were here quickly, got me up, and checked me for injuries. Patient, kind and gentle.
Reviewed Dec. 28, 2020
As always, when mom fell – we pressed for Life Alert – quick action. Thank you.
Reviewed Dec. 28, 2020
At 6:00 pm, I was in my kitchen and tripped on a standing towel rack. I hit my head on the pantry door as I went down resulting in a large knot and could not get up. I pushed my neck pendant and Life Alert, knowing were my front door key was and who to contact, were here in minutes. I sat in a chair and it was decided I should go to the emergency room and get an MRI on my head and it turned out ok.
Reviewed Dec. 24, 2020
I fell in my kitchen and pressed my Life Alert button. There was an immediate response to my alert. Help arrived promptly and my two emergency contacts were notified. There were two responders who offered to transport me to the hospital. They checked me out and I told them, “Thank you, I’m fine and don’t need hospital care.” They waited for my daughter to arrive and then they left.
Reviewed Dec. 24, 2020
I have recommended Life Alert to two others who have signed up with you. After my first hip dislocation, lyed on the floor for seven hours before help came, and ended up in the hospital, and then two weeks of physical therapy and more at home. I called from the convalescent home to make arrangement to have Life Alert installed in my home when I was discharged. When my hip dislocated again at the AAA office, I had Life Alert.
Reviewed Dec. 23, 2020
They were good at what they had to do for me. I’m so glad I got Life Alert. I wish I’d have had you many years ago.
Reviewed Dec. 23, 2020
I fell in the backyard. They Life Alert came immediately. I didn’t have the phone with me but they found me in the backyard and took care of me. They knew what to do, took me to the hospital. God bless them. Thank you to all of you.
Reviewed Dec. 22, 2020
I slid down to the floor from my chair and I couldn’t get up. They came in just less than five minutes. Thanks for that help! And my button!
Reviewed Dec. 22, 2020
Your agent was very professional and courteous. He got help in a very timely manner and stayed in contact until I was transported to the hospital.
Reviewed Dec. 21, 2020
Life Alert people care. Very kind and fast to help. I live alone and fell while getting out of bed. I’m 85 and walk with a walker.
Reviewed Dec. 21, 2020
I fell inside my home twice and needed help to get up and be transported to the local hospital. I had prompt and efficient help both times. Thanks.
Reviewed Dec. 18, 2020
Life Alert stayed on the line until the paramedics arrived and then called back in a few minutes later to check on my father.
Reviewed Dec. 18, 2020
They are always courteous and helpful when it is real and when it is an accident. Thank you, Life Alert.
Reviewed Dec. 17, 2020
Answered my call immediately. So very nice and helpful and courteous. So glad I have Life Alert.
Reviewed Dec. 17, 2020
I awoke with pains in my right shoulder. With no relief, I called Life Alert. Within thirty minutes an ambulance arrived. I was really satisfied with the service I received.
Reviewed Dec. 16, 2020
I told you before you are so good to me – so helpful. Please remember I am visually impaired, I depend on my son for help in most matters. Thank you for your kindness, I don’t know what I’d do without your help.
Reviewed Dec. 16, 2020
I fell. Life Alert had help here within ten minutes. I highly recommend Life Alert.
Reviewed Dec. 15, 2020
I went out on the porch and saw a board that I want to pick up. When I bent over, I fell over (lost balance). I sat there for over an hour because I was under the impression that Life Alert wouldn’t work outside. I finally tried and immediately got help (15 minutes). Fire department, ambulance, and my kids were contacted.
Reviewed Dec. 15, 2020
She was walking to the bathroom and lost her balance and fell. I would like to thank you Life Alert for being there when she needs help when we can’t be there.
Reviewed Dec. 14, 2020
I blacked out and fell. I could not get up and called Life Alert for help. Two medics came to help me. Very nice young men and asked me if I wanted to go to the hospital and I said no. I can’t thank them enough for being so good to me!
Reviewed Dec. 14, 2020
I had fallen four times in one week, and every time someone was there to take the call and the EMS was here in no time.
Reviewed Dec. 11, 2020
Once I fell and pressed my button, things happened so quickly. The next thing I knew, the firemen and ambulance were here to get me and I was on my way to the hospital. I’m so thankful!
Reviewed Dec. 11, 2020
Service and everyone involved has been extremely helpful. I appreciate this service!
Reviewed Dec. 10, 2020
I fainted. Hit the button, someone came on right away. Asked if I was ok and said ambulance was on the way. They were at my front door immediately!! Great service!!
Reviewed Dec. 10, 2020
I purchased Life Alert in September 2019. I was in need of this right away. I have used it several times since…. Worth every penny! Thank you.
Reviewed Dec. 9, 2020
My mother was standing on her bed trying to adjust the ceiling fan. She fell off and hit her head on her window sill. She called Life Alert and they sent the EMT/ambulance to her residence. They then contacted her emergency contacts.
Reviewed Dec. 9, 2020
Called Life Alert because mom had shortness of breath. Everything went smoothly and Life Alert stayed on the line until medical staff was done with them.
Reviewed Dec. 8, 2020
My experience with Life Alert was very positive. Life Alert saved my life and I thank you.
Reviewed Dec. 8, 2020
I had fallen and could not get myself up. Your Life Alert person continued to talk to me on the phone – after firemen came to the rescue, your Life Alert person asked if I was ok. Thank you.
Reviewed Dec. 7, 2020
I sincerely slid to the floor in the garage and attempted to use both hands to fill a small pail with kitty litter. I just lost my balance because I couldn’t hold onto something steady – I needed both hands to fill the pail. However – there was nothing to hold onto to pull myself up – so all that was needed was for the ambulance people to pull me up!
Reviewed Dec. 7, 2020
I am her daughter and care giver. When she got up the day I called Life Alert, mom had fallen. I also live with her. I heard her calling me to help. She has dementia so she was talking strange by telling she was going to die, and calling her mom and dad to help her also. I tried to pick her up myself but I couldn’t. BTW! Life Alert has never disappointed us!
Reviewed Dec. 4, 2020
Prompt on arrival, caring and concerned. I would recommend Life Alert to anyone.
Reviewed Dec. 4, 2020
I had been experiencing falls, no injuries. A friend was staying with me at the time of this event and said, “Let’s use your Life Alert pendant.” So we did, and EMT were here in about 15 minutes. She had to let them in the gate. All went well. This led to having a key coded box installed at the gate. Emergency responders were notified of the box and code. It has been a great relief having the key box there.
Reviewed Dec. 3, 2020
I fell twice, each time they came quickly and helped me off the floor, and took me to the ER. They were nice and professional.
Reviewed Dec. 3, 2020
Very polite and courteous. They stayed on line until the ambulance arrived.
Reviewed Dec. 2, 2020
I fell in my home. I crawled so I could reach the machine, pressed the button, and help was there in minutes.
Reviewed Dec. 2, 2020
I fell, couldn’t get up. Pushed the button and help arrived! They notified the fire department. Help came quickly. I rely on my Life Alert button!
Reviewed Dec. 1, 2020
I was having a rapid heartbeat of 152 BPM and I was nervous about it and called my daughter, who called Life Alert. Within minutes, the fire dept. responded. Was checked out completely and heart rate was back to normal. My main praise is the rapid response at Life Alert and the speed of the fire dept.
Reviewed Dec. 1, 2020
If you are living alone, young and old should have this service. A young adult could easily fall in the bathtub without any help around and the cell phone is on the counter.
Reviewed Nov. 30, 2020
He has used your services several times. Always very courteous and helpful. Always notified the family immediately. Very pleased with your service. Thank you.
Reviewed Nov. 30, 2020
My husband, who has Parkinson’s disease, had a fall and suffered a skin tear on his arm. Life Alert was called and EMT arrived quickly and transported him to the emergency
Reviewed Nov. 27, 2020
My dad has fallen on a number of occasions. Life Alert has helped us by responding immediately and staying on the line with us until paramedics arrived.
Reviewed Nov. 27, 2020
I fell at home and my wife called Life Alert. They were here very quickly – rescue squad and Life Alert stayed on the phone until help came. Thank you.
Reviewed Nov. 25, 2020
I fell in the bathroom, could not get up. Pressed the button on the bracelet. Life Alert summoned help. Arrived in minutes and helped me get up, and all was good!!
Reviewed Nov. 25, 2020
My mother has had several falls and Life Alert has been the best thing we’ve done. Everyone involved has been so professional and kind. We suggest Life Alert to many!
Reviewed Nov. 24, 2020
I had a TIA and fell in the hallway. I did not break a bone nor was I unconscious. I rang Life Alert and the response was immediate.
Reviewed Nov. 24, 2020
Service has always been great. We are very glad we signed up for Life Alert.
Reviewed Nov. 23, 2020
Life Alert was courteous and wanted to help. Got an ambulance here to transfer me to the E.R
Reviewed Nov. 23, 2020
I fell in my living room 10:30 pm. I could not reach my cell phone, so I pressed my Life Alert button and had an immediate response. I told them NOT to call first responders as I simply needed help getting up. Within minutes, my daughter and granddaughter, were in my apartment. When a check call was made I assured Life Alert I was ok!
Reviewed Nov. 20, 2020
Attentiveness, courteousness, respectful and patient. I am 104 years old and I live alone. Helpful.
Reviewed Nov. 20, 2020
Sunday, July 5, 2020, I became dizzy. My Life Alert button was heavenly. Passed out on recliner just briefly and Life Alert was there immediately, and emergency personnel came quickly and got me to the hospital. Thank you, Life Alert!
Reviewed Nov. 19, 2020
We have had only good experiences using Life Alert. It’s great when an emergency happens and you are too nervous or upset to find your phone to call 911. Thank you, Life Alert, we recommend.
Reviewed Nov. 19, 2020
I had fallen off the bed. I can’t kneel because of knee replacements. Life Alert got in touch with paramedics. They were here in no time. Life Alert also had my meds list which they gave to the paramedics. I was more embarrassed than hurt. Paramedics were great.
Reviewed Nov. 18, 2020
I fell because of a faulty walker. Your help made all the difference. I am so glad my daughter got it for me. I could have been outside for a long time.
Reviewed Nov. 18, 2020
I fell in my house and Life Alert was on the phone until emergency equipment arrived. Your service was very good.
Reviewed Nov. 17, 2020
Life Alert was prompt, paramedics were polite and helpful. (I fell in my bathroom. No fractures, just a little fall). I do appreciate Life Alert. Thank you.
Reviewed Nov. 17, 2020
I was having a problem with shortness of breath and weakness in walking. I live alone. I had felt depressed and anxious. I pressed the Life Alert button and the person answering was very thorough and efficient, and help came immediately. They were very capable and comforting. I was pleased with everything.
Reviewed Nov. 16, 2020
Excellent service. Upon pressing my Life Alert button, they stayed on the phone keeping me informed that the ambulance was on the way to my home and until they arrived.
Reviewed Nov. 16, 2020
I fell down and called Life Alert. They talked to me until rescue squad arrived. I was so glad to have someone to talk to and know they are concerned.
Reviewed Nov. 13, 2020
I was given quick and fast service by the person on the phone. He continued to talk to me until medical service arrived. I am most satisfied with Life Alert. I live alone and am age 89 years.
Reviewed Nov. 13, 2020
I have called Life Alert several times in the years, with fall and breathing problems. The last time being in January of this year. All the times have been positive and helpful.
Reviewed Nov. 12, 2020
I fell and was not able to get up. After calling Life Alert, they got here in a reasonable amount of time. They were very professional.
Reviewed Nov. 12, 2020
I got careless! I bent over to pick something up knowing I should have held onto something. I couldn’t get up, so I set off my Life Alert! Thanks Life Alert, responded within minutes.
Reviewed Nov. 11, 2020
This relates to several visits of Life Alert to my mom. I cannot say enough good things about how she was treated – very courteous, professional, and caring. Thank you so very much.
Reviewed Nov. 11, 2020
I slipped on a tile floor and could not get up. I summoned Life Alert and very soon an EMS arrived and took care of my needs.
Reviewed Nov. 10, 2020
Very pleased with service. Had a terrible fall due to dehydration and it caused my eye to bruise and a vein problem due to the fall. Service couldn’t be any more efficient, and very professional.
Reviewed Nov. 10, 2020
Life Alert has helped me when I fell and couldn’t get up. Life Alert has been a blessing. Thank you for your service.
Reviewed Nov. 9, 2020
I tripped over my own 2 feet. Fell in the kitchen. I laid on the floor for a while until I remembered my necklace alert button. They could not hear me (family nor Life Alert) so they called 911 and then my family (who I live with). 911 came and took me to the hospital. I broke my hip. If not for Life Alert, I would have laid there for hours.
Reviewed Nov. 9, 2020
I fell in my home. Called Life Alert and they responded immediately and stayed with me until they spoke with the paramedics. I felt safe.
Reviewed Nov. 6, 2020
I called in, got a most professional response, an ambulance quickly and another life was saved. Thank you for your service.
Reviewed Nov. 6, 2020
When I called, I mean, you know I pushed my alert button around my neck, they responded that second. And very helpful every step of the way. It was my daughter-in-law that needed help. They did ask her all the right questions. Thank you all so very much. Would give Life Alert all “5” stars. No questions about it.
Reviewed Nov. 5, 2020
At 3:30 a.m., I exited my bed to go to the bathroom located in the room next to my bedroom – and my legs failed to support me causing me to fall head-long into the corner door facing. Blood was gushing from the top of my head so I hit the floor. I immediately pushed the Life Alert button around my neck and help was on the way. Ambulance, EMTs, Hospital, 12-15 staples (not hospitalized). Staples now removed. Thanks to Life Alert system!
Reviewed Nov. 5, 2020
On Aug. 3, 2020. I pressed my Life Alert button to get an ambulance to get me to the hospital for a bladder infection and kidney stones. They were here fast and the person at Life Alert was very helpful. Thank you.
Reviewed Nov. 4, 2020
I fell and could not get up. Thank God I have Life Alert and you came to my rescue. Three men showed up a few minutes after I called and I was treated so nice. I feel so safe with Life Alert service. I live alone and don’t have anyone to help me.
Reviewed Nov. 4, 2020
I went to the bathroom around three or four pm. I reached for the handicap rail. I missed it and I fell backward. After a while, I realized I could not get up on my own. I mashed the buzz for help. Everyone was very helpful and polite. The help came, got me up and helped me. My family came. Thank God for Life Alert.
Reviewed Nov. 3, 2020
My wife had a heart attack. We used Life Alert and the people were fantastic. I would recommend them to anyone to use… I would like to thank the staff that was there that morning. They stayed on the line until police and EMTs arrived.
Reviewed Nov. 3, 2020
I lost my balance and could not right myself. I was alone and needed help to get up from the floor. Using Life Alert, I pushed a button on my pendant and was immediately connected with Life Alert who sent out EMTs and contacted my husband and daughters for me.
Reviewed Nov. 2, 2020
I was in the back yard and I fell. I couldn’t get up and I did not have my phone to call for help. Thank God I had my Life Alert button. Life Alert sent help and the firemen helped me up after I yelled for them that I was in the backyard and to come through the gate.
Reviewed Nov. 2, 2020
My husband fell using his walker to get to the bathroom at 11:30 pm. He fell or blacked out, and went down very hard. He broke/fractured his hip. I hit the button in the shower and had a quick response and an ambulance was on the way.
Reviewed Oct. 30, 2020
I have fallen out of bed five times, out of a chair once, and on the kitchen floor once – and last of all – on the back porch. At no time do I recall any symptoms preceding fainting but I simply blacked out suddenly and woke up face down, unable to get up. I pressed my Life Alert each time and was rushed to the ER. Reasons for blacking out are not yet identified. Thank the Lord for the invention of your device!!
Reviewed Oct. 30, 2020
Promptly answered call and notified ambulance immediately. The operator stayed online with me and kept checking on the circumstances. When the ambulance arrived they confirmed their arrival. We have no complaints about Life Alert. Thankful we have it, thanks to our daughter.
Reviewed Oct. 29, 2020
I had a severe edema in both of my legs, which was very painful. About three am on July 23, I had dozed off in my chair. When I got up to go to bed, because of the pain, my left leg gave out and I fell with my walker. I pushed my Life Alert button. My phone was not by me at that time. When the phone rang, I couldn’t answer it. After about 20-25 minutes, the ambulance came. Thank God for Life Alert.
Reviewed Oct. 29, 2020
My father became very confused and wouldn’t take his meds and thought we were trying to hurt him. He had a UTI that was severe. His doctor told us we needed to get him to the hospital. We called his Life Alert and they contacted the ambulance and police. Life Alert stayed online with us until they came.
Reviewed Oct. 28, 2020
Fell in the bathroom. Used the Life Alert pendant. Even though I was a distance from the main unit, they were able to hear me and dispatched ambulance right away. Also notified both of my sons and one of them were here before they had me in the ambulance.
Reviewed Oct. 28, 2020
I fell in our drive. It was being replaced, it was rock and clay base ready for concrete. I caught my left foot and fell really hard, hitting my left shoulder and head and entire left side. My left shoulder was broken in two places and had to be entirely replaced. My left arm was badly bruised as well as my hips and legs. We called Life Alert and the ambulance responded and took me to the hospital. Very polite and helpful.
Reviewed Oct. 27, 2020
The advertisement: “I fell and I can’t get up,” truly happened to my mother. Without Life Alert, I am not sure for how long she would have laid there.
Reviewed Oct. 27, 2020
I fell on the porch. Life Alert called police and first responders, ambulance, and people on my list. Ambulance people put a sheet around my back and pulled me right up. Luckily, I was ok. Thanks to Life Alert!!!
Reviewed Oct. 26, 2020
Life Alert is and has been very helpful and courteous during mother’s falls.
Reviewed Oct. 26, 2020
I fell recently at a very early hour of the day. We called Life Alert, received assistance reasonably quickly from local EMTs. No drama. Yours is a good outlet. I’m glad to be a customer.
Reviewed Oct. 23, 2020
I fell on my front porch. I was able to crawl into the house to the Life Alert box. I was unable to get up from the floor. I called Life Alert. They responded immediately. The local EMS and Life support team from the fire department was there quickly. They helped me. Thank God for this service.
Reviewed Oct. 23, 2020
I was having problems trying to get breath and was having problems with chest pain. I am so glad that I have Life Alert. Thank you so much.
Reviewed Oct. 22, 2020
I have nothing but praise for the staff and the experience I had. Unfortunately, I have had to used them more than once – and have always been satisfied!
Reviewed Oct. 22, 2020
Whenever I call they were always on time. They never give up until they KNOW help is with me.
Reviewed Oct. 21, 2020
Life Alert was prompt, professional and careful on handling patient – who truly had fallen and couldn’t get up!!!
Reviewed Oct. 21, 2020
I slipped and fell on wet concrete and couldn’t get up. Life Alert came fast and helped me up. Thank goodness as it was still running and I needed them to come fast! I’m glad I had this service.
Reviewed Oct. 20, 2020
When I called, they amazed me right away and the 911 group came within a few minutes. They worked very fast with me and very careful with me. Very pleasant young men, I would surely recommend them to my friends. Thank you.
Reviewed Oct. 20, 2020
I live alone in a 1st floor apartment. I fell off my bed about 12AM and pushed my alert button. After a few min. my land-line phone rang – which was close to where I was lying. I answered and Life Alert asked immediately if I was hurt, and about 10 min. later they entered my apt and picked me up. Took my blood pressure!
Reviewed Oct. 19, 2020
I am 90 years. They sure did help me. I was hurt really bad and stayed in the hospital for three days, I am doing better now. They sure do respond quickly. I am proud of that.
Reviewed Oct. 19, 2020
My mother had fallen outside and was having difficulty getting up. She was able to push her button and quickly received help.
Reviewed Oct. 16, 2020
I didn’t want to live. I pushed the button 3 times and this very concerned lady came on! She stayed with me the entire time it took the ambulance to get to me. I still heard her voice after the men came in and took over. I felt like she was sitting next to me while waiting. Thank you!
Reviewed Oct. 16, 2020
Mom was on an antibiotic for a UTI and had been experiencing loose stool. She became very lethargic and was moaning. She experienced sharp pain on right side of abdomen. We are so happy she has Life Alert! They were fantastic!
Reviewed Oct. 15, 2020
Answered promptly – was helpful and calming. Ask of problem and got me help quickly and someone talked to me until ambulance got here and F.D was told problem and other information. I feel safe and secure with Life Alert. I am a 87 year old widow, poor health and live alone.
Reviewed Oct. 15, 2020
I fell in my living room and broke my right arm. They couldn’t hear me very well because my machine is in my bedroom but they called the paramedics and my friend who has a key to my apartment, they came up and opened my door.
Reviewed Oct. 14, 2020
I have had repeated falls. Life Alert is prompt and they have always been very calm. I’m so glad I have this service.
Reviewed Oct. 14, 2020
They got help here and stayed on the phone through the paramedics’ arrival and departure. It meant a lot to me and my Family.
Reviewed Oct. 13, 2020
Dad tripped and fell; remembered to hit the button alert! Life Alert called the Fire dept. – checked in with dad to make sure he was ok and reassured him help was on the way. Life Alert alerted all contacts.
Reviewed Oct. 13, 2020
My problem began 2 days before I called Life Alert for help. I was having trouble breathing. I had surgery on 7/17/2020 to have a pace maker put in to regulate my heart beat. I am 87 years old. Thank you for being there when I needed you the most!
Reviewed Oct. 12, 2020
Due to Life Alert, my life was saved quite a few times, they were extremely serious. I would recommend them to anyone in need.
Reviewed Oct. 12, 2020
My recliner tipped over and trapped me under it. I could not get my legs from under me. I struggled for about half an hour until I remembered I wore my wrist alarm. It took the medics about 12 minutes to arrive and get into our building. As soon as dispatch answered my calls, I knew I would be in good hands. I have had Life Alert since.
Reviewed Oct. 9, 2020
My dad fell and broke his leg and hip. The paramedics were here within minutes and secured him and the house. Life Alert was so comforting for me to always know my dad had help nearby.
Reviewed Oct. 9, 2020
Life Alert responded when there was a need for EMS to come and help get my mother back on her bed.
Reviewed Oct. 8, 2020
On June 8th, 2020 about 7 PM, I lost my balance in my bedroom and fell and hit my head on the bed frame and landed on my face on the floor. Couldn’t get up, pushed the Life Alert button – was taken to the hospital in an ambulance for a 9 day stay for tests and observation. Life Alert helped me get help very quickly – also contacted my son and other family members.
Life Alert Company Information
- Company Name:
- Life Alert Emergency Response, Inc.
- Website:
- www.lifealert.com
Media


