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2x Buyer's Choice Award Winner

Life Alert Reviews

4.9
8,776 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Justin Martino

About Life Alert

Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.

Visit www.lifealert.com
Pros
  • 24/7 professional monitoring
  • Pendants don't require regular charging
  • Waterproof equipment
Cons
  • $198 activation fee
  • Requires three-year contract
  • Not ideal for online shoppers

Life Alert Reviews

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    3 featured reviews

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    Page 17 Reviews 2175 - 2325
    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 26, 2022

    I loved Life Alert ever since I’ve been with Life Alert, they have done a good job plus they have taken good care of me.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 26, 2022

    I fell and hit my head on the end table. Couldn’t get up. Called Life Alert and help came almost immediately.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 23, 2022

    My legs got weak, my spouse wasn’t feeling well but tried to help me up when I slid to my floor in the bathroom. Thank God for the Life Alert button in the shower. They stayed on the line until EMS showed up, thanks.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 23, 2022

    I have been with Life Alert for a long time so I am very satisfied. Thank you for being there for me.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 22, 2022

    My wife had a seizure, I pressed the button and they came on right away, they knew just what to do. Life Alert helped me greatly. Thank you very much!

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 22, 2022

    All I can say, all Life Alert actions were quite smooth. All the ladies I talked to were very kind and comfortable sounding to me. I could picture their faces when they talked to me. They were beautiful.

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    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed Sept. 21, 2022

    They were here very fast and got me to the hospital. I am very pleased with Life Alert.

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 21, 2022

    The Life Alert team was efficient and speedy. Kept in contact with my family to let them know what was going on.

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    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed Sept. 20, 2022

    Life Alert got in touch with an ambulance very quickly and kept us notified.

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    Fall DetectionStaff

    Reviewed Sept. 20, 2022

    I fell – and Life Alert staff were just wonderful, so caring. Thank you.

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    Fall Detection

    Reviewed Sept. 19, 2022

    Your service has been such a blessing. I would recommend Life Alert to anyone!

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    Fall Detection

    Reviewed Sept. 19, 2022

    Could not be living on my own without Life Alert!!!

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    Customer ServiceFall DetectionTimeliness

    Reviewed Sept. 16, 2022

    Mom fell in the bathroom and couldn’t get up on her own! Life Alert sent EMS who responded right away! Thank you Life Alert

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 16, 2022

    My dad experienced a syncope attack while in the bathroom. He fell on the floor and was in need of emergency help. The Life Alert dispatcher was very professional and courteous.

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    Verified purchase
    Fall DetectionMonitoring Center

    Reviewed Sept. 15, 2022

    I was alone and felt short of breath. I pushed my Life Alert and the operator stayed on the line until EMS came. I’m thankful for Life Alert!

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Sept. 15, 2022

    Life Alert responds fast and got me help fast. Thanks, I can’t say how much I thank you for helping me.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Sept. 14, 2022

    Thoughtful and caring Life Alert staff who worked quickly and looked to my comfort at all times.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Sept. 14, 2022

    My husband called Life Alert when he fell and couldn’t get up. I have also used your service because I fell and couldn’t get up. Five stars – every person we had was great.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 13, 2022

    My mom fell and couldn’t get up. She pressed the button and Life Alert responded promptly.

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    Verified purchase
    Customer ServiceFall DetectionStaffMonitoring Center

    Reviewed Sept. 13, 2022

    The Life Alert response time was excellent and the kindness, compassion and concern was spot on. The follow up is exceptional! Thank you!

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    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed Sept. 12, 2022

    Quick – calming and easy to follow directions. Wouldn’t be without Life Alert.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 12, 2022

    My father pushed his neck alert because he was having trouble breathing. Life Alert had the ambulance here in less than 5 minutes.

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 9, 2022

    Life Alert had EMS on the way very fast. Great job!

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 9, 2022

    My mother is 91 and lives in her own house. Life Alert has been amazing in their response to her calls.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 8, 2022

    Fell, could not manage to get back up. Courtesy received both on the Life Alert system voices and men who came in to help me. Very much appreciate your kindness.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 8, 2022

    Life Alert responded quickly and conducted 911 response when I was gravely ill. I believe the doctors, nurses, and Life Alert saved my life.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 7, 2022

    I fell in my bedroom and couldn’t get up and Life Alert came right out. I was thankful for them.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 7, 2022

    Each time I needed Life Alert service, your staff were the best to provide the help I required. Thank you.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Sept. 6, 2022

    Fell in garage – broke hip. Emergency medical staff arrived very, very quickly. Life Alert was a life saver!

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 6, 2022

    I have balance problems, especially at night and could not get up. Life Alert stayed on the phone and called later to see if I was ok. Thank goodness for Life Alert.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 5, 2022

    Life Alert responded very quickly, and contacted family members promptly.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 5, 2022

    I thought I was having a stroke – but I wasn’t. Life Alert came and checked me out – I was ok!

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 2, 2022

    Life Alert was very responsive and helped for my needs. All who responded knew what to do and did it great!!

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 2, 2022

    I fell and couldn’t get up. Life Alert called my daughter and she and her daughter came and helped me. If not for Life Alert I would have laid there all day.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 1, 2022

    Life Alert Stayed on the phone with me and was very helpful when I went to the ER with my arm and shoulder hurting. Thank you for always being here for me.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 1, 2022

    Fell backwards – hit my head and had to have staples. Thank you Life Alert. I cannot live without it.

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    Fall DetectionStaff

    Reviewed Aug. 31, 2022

    The Life Alert staff made all my nerves leave my body. I felt like a part of a family, thanks guys!

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    Verified purchase
    Fall DetectionFollow-Through

    Reviewed Aug. 31, 2022

    Fell in backyard and couldn’t get up. Life Alert stayed on the line until my daughter arrived. Worked exactly as promised!

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 30, 2022

    I fell in my bedroom at 3:30 in the morning, called Life Alert for help and help came about 20 minutes later. They were so kind to help me. This is a great service.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 30, 2022

    My father can’t get up after a fall. Life Alert alerts the fire department that he needs help any time of the day and night.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 29, 2022

    I took a fall on my steps and activated my necklace. Very easy, help came immediately. So glad I had Life Alert.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 29, 2022

    The Life Alert dispatcher stayed on the line with us until the ambulance and fire department got to our home. She was very kind and kept talking to us.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 26, 2022

    My husband fell down, and could not get up. I am too weak to help him up. The Life Alert staff were very helpful. Thank you so much.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 26, 2022

    I fell in my home and could not get up. I was able to use Life Alert to access EMTs in a timely manner. Life Alert staff was professional and helpful. Thank you!!

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    Verified purchase
    Fall Detection

    Reviewed Aug. 25, 2022

    He fell and I pushed the Life Alert button and the paramedics were here in less than 5 minutes. Lady stayed on line until they got here. So comforting to know you are protected.

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    Verified purchase
    Fall Detection

    Reviewed Aug. 25, 2022

    Life Alert has been a huge blessing to mom. We couldn’t make it without Life Alert.

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    Fall DetectionStaff

    Reviewed Aug. 24, 2022

    I fell and damaged my femur and could not get up. Life Alert could not hear me answer but sent help anyway. I thought this was great.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Aug. 24, 2022

    First time was lifesaving – passed out from diabetic coma. Second time, called to stay with me while getting glucose to rise. Third time, after knee surgery – fell out of bed. The girls (EMT) helped me up! Every time my experience with Life Alert was excellent in response!

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 23, 2022

    The EMS was here quickly and the Life Alert staff stayed on the line until help arrived. Thank you for being there for me.

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    Fall DetectionStaff

    Reviewed Aug. 23, 2022

    Having stroke – Life Alert assisted in getting ambulance to transport to hospital in a very helpful and calming situation.

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    Punctuality & SpeedFall Detection

    Reviewed Aug. 22, 2022

    Life Alert was very prompt. No questions asked, could not ask for quicker service.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 22, 2022

    Everything was ok. Very pleased! Glad I have Life Alert. The EMS was very helpful and professional.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 19, 2022

    Pushed button and reply was very quick, paramedics here within 10 minutes. Had chest pains, reason I called. Life Alert then called my sons… I have found staff very kind, quick in action to help.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 19, 2022

    Came very fast – Life Alert was very helpful and concerned to my comfort. Well done!!

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 18, 2022

    Life Alert was prompt, helpful, professional and kind. I was treated with great consideration.

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    Fall DetectionStaff

    Reviewed Aug. 18, 2022

    Thought I was having another stroke. Life Alert contacted ambulance and sister. They gave EMT’s medical history and meds. Very thorough, kept me calm!

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 17, 2022

    Fell and was unable to get up by myself. In no time, after I used the Life Alert button, help was there within 5-10 minutes. Have recruited others.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Aug. 17, 2022

    Life Alert responds immediately and provides excellent services.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 16, 2022

    I fell. Hit my Life Alert. Police came in and helped me up.

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    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed Aug. 16, 2022

    After falling several times, I used my Life Alert button to contact Life Alert. They promptly notified my son, my daughter and the living facility I am in. They also notified the EMTs, who arrived promptly.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Aug. 15, 2022

    Fell in the kitchen and broke my femur in right hip. Called my Life Alert and… told them what happened. They stayed on line until I told them I had someone to be with me until the ambulance arrived.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Aug. 15, 2022

    Not only did Life Alert serve me well, but they also made calls to my family, saving me the time and energy.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 12, 2022

    Couldn’t get off the bed, Life Alert got there fast and got [my mom] to the hospital. Took very good care of my mother.

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    Verified purchase
    Fall Detection

    Reviewed Aug. 12, 2022

    When my dad has fallen, the Life Alert button has been pressed, medical assistance arrives, and assists him. Thank you!

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 11, 2022

    My husband fell and we needed help getting him up. Life Alert contacted the police and EMT’s for that help. Thank you.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 11, 2022

    They came and helped me. Plus, Life Alert stayed on the phone with me until they came to me. They are wonderful people.

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    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed Aug. 10, 2022

    Very prompt and efficient. Medics were here very shortly after I sent the alert to Life Alert.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Aug. 10, 2022

    Life Alert's response was very quick and got me to the hospital saving my life.

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    Fall DetectionStaff

    Reviewed Aug. 9, 2022

    I fell on ice in the driveway! I pushed my Life Alert button, in less than 10 minutes I had someone to help me, police and my son were here! Saved my life!

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 9, 2022

    The Life Alert staff was excellent and got me to the ER. Caring and comforting.

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    Customer ServiceFall Detection

    Reviewed Aug. 8, 2022

    I fell out of bed and couldn’t get up. I notified Life Alert and they called EMS. They stayed on the line with me until EMS arrived. I was very pleased with response.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 8, 2022

    I fell down in the kitchen. Not near the phone, I called Life Alert and they called my son next door. He was there in 5 minutes. Stayed on the phone and kept me calm until he arrived. I told her not to call an ambulance if my son was there. Thanks for excellent service.

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    Fall Detection

    Reviewed Aug. 5, 2022

    I woke up and found myself on the floor adjacent to my bed. I was frightened and felt I needed to go to the hospital. I contacted Life Alert and they came to my home ASAP and took me there.

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    Fall DetectionStaff

    Reviewed Aug. 5, 2022

    I fell and couldn’t get up and your Life Alert agent was very helpful and stayed with me.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 4, 2022

    Life Alert was there really quick. Took good care of me

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 4, 2022

    Our mother fell after getting out of bed. Pushed button, Life Alert answered and called both my brother and I, who then went and helped her.

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    Fall Detection

    Reviewed Aug. 3, 2022

    So glad Life Alert was there when I needed them!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 3, 2022

    I had fallen and was dizzy. Life Alert was very helpful and responded fast.

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    Punctuality & SpeedFall Detection

    Reviewed Aug. 2, 2022

    I fell and was taken to the hospital. The Life Alert service was very fast.

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    Fall DetectionStaff

    Reviewed Aug. 2, 2022

    Life Alert came as soon as they could and helped me and took me to the hospital.

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    Fall Detection

    Reviewed Aug. 1, 2022

    We are very satisfied with Life Alert. We recommend it to all of our family and friends!

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    Fall DetectionStaff

    Reviewed Aug. 1, 2022

    Life Alert staff always arrive in a timely manner, are always courteous to me. I recommend them highly.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed July 29, 2022

    I used your service twice and was impressed with how fast you responded. Life Alert staff was also very courteous and eager to help me.

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    Customer ServicePunctuality & SpeedFall DetectionStaffMonitoring Center

    Reviewed July 29, 2022

    Life Alert was amazing. Quickly called for help and notified family members. The operator was great staying on the phone with me until help arrived.

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    MaintenanceFall DetectionStaff

    Reviewed July 28, 2022

    Life Alert staff was courteous in helping me get up from the floor. I didn’t need medical help – no broken bones or bleeding. Thank you for your service.

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    Fall Detection

    Reviewed July 28, 2022

    I fell in my home. I pressed my Life Alert button and in less than 10 minutes, aid was in my apartment. Such wonderful empathetic people!

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    Fall DetectionStaff

    Reviewed July 27, 2022

    I had an emergency. The ambulance arrived, got me to the hospital ASAP. Kind, very kind. Thank you Life Alert!

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    Fall DetectionStaff

    Reviewed July 27, 2022

    Life Alert is always helpful at getting medical services to his house and contacting his loved ones.

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    Punctuality & SpeedFall Detection

    Reviewed July 26, 2022

    Life Alert was here very fast. Very nice to me.

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    Customer ServiceFall Detection

    Reviewed July 26, 2022

    I got behind a chair, lost my balance and fell. Pushed the button, Life Alert stayed on the phone until ambulance came. We give yall 100%. Thank you.

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    Fall DetectionStaff

    Reviewed July 25, 2022

    The staff was very helpful. Easy to get help as I do not own a cellphone, so when I need help and have an emergency I can depend on my Life Alert.

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    Fall Detection

    Reviewed July 25, 2022

    Thank you, Life Alert, for everything you do for me and others.

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    Fall DetectionStaff

    Reviewed July 22, 2022

    Patient fell in his bedroom and needed a lift assist. Life Alert was wonderful!

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    Fall DetectionStaff

    Reviewed July 22, 2022

    You helped me so much when I needed you. Thank you so much Life Alert!!!

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    Fall DetectionStaff

    Reviewed July 21, 2022

    I was having a panic attack with shortness of breath and chest pain. Life Alert was very calming, helpful, kind, knowledgeable and pleasant. We felt safe in their care. Thank you very much.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed July 21, 2022

    I was getting ready for bed and accidently set off the alarm. Life Alert responded quickly and professionally. Thank you.

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    Punctuality & SpeedFall Detection

    Reviewed July 20, 2022

    Life Alert worked fast. The police were at my home fast and my husband was taken to the hospital fast. Thanks to Life Alert. Great company.

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    Verified purchase
    Fall DetectionStaff

    Reviewed July 20, 2022

    I had a fall and I pushed my Life Alert button. Three men came to my trailer and helped me get up off the floor. They were very good at their job.

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    Verified purchase
    Fall DetectionStaff

    Reviewed July 19, 2022

    My mother fell, hitting her head. She could not get up. Life Alert summoned help. She suffered bleeding on her brain. Life Alert was instrumental in saving her life.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed July 19, 2022

    They were polite, very helpful and concerned. Very punctual. I would strongly recommend Life Alert. Contacted family quickly.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed July 18, 2022

    I fell in my bedroom. Life Alert answered pronto and was very helpful. Got an ambulance fast, very professional. Loved how this worked out. Now my partner wants to be added! Could not be happier with Life Alert!!

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    Customer ServiceFall DetectionStaff

    Reviewed July 18, 2022

    Dad fell down the stairs and hit his head. He was bleeding profusely but he was conscious and called Life Alert who contacted the paramedics. He was rushed to the emergency room and was admitted to the hospital. Life Alert helped to save Dad’s life.

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    Customer ServiceCoveragePunctuality & SpeedFall DetectionTimeliness

    Reviewed July 15, 2022

    My 85-year-old mother fell in the middle of the night and I could not get her out of the floor. Life Alert responded right away and EMS arrived a few minutes later. Life Alert spoke with the emergency responders and covered her medical history. She was not injured, but I wouldn’t have heard her had it not been for Life Alert.

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    Fall Detection

    Reviewed July 15, 2022

    I don’t know what I would have done without Life Alert, they saved my husband’s life, thank you so very much.

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    Fall Detection

    Reviewed July 14, 2022

    Life Alert was a God send. I don’t know what I would do without the service.

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    Fall DetectionStaff

    Reviewed July 14, 2022

    I fell out of bed and smashed into a treadmill that was nearby. I was bleeding heavily from my hand and forehead. I pressed my Life Alert and before I knew it, help was there. I was taken by ambulance to the emergency room. I wouldn’t be without Life Alert, It’s a Life Saver! Thank you!

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    Fall DetectionStaff

    Reviewed July 13, 2022

    I was getting up to go to the bathroom and I lost my balance and fell down. I didn’t do any injury to any parts of my body but I had to push the button for Life Alert to get me some help. They were able to contact one of my caregivers who was able to come and help me get up.

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    Customer ServiceFall Detection

    Reviewed July 13, 2022

    Called Life Alert many times for falls, they treated her with respect and stayed on the line. Never nasty with what ever happened. This is a great thing to have for your elderly people.

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    Fall Detection

    Reviewed July 12, 2022

    Life Alert immediately assisted us with receiving assistance in each instance assistance was needed. This is an invaluable service and truly deliver peace of mind.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed July 12, 2022

    I have had a series of TIA’s and Life Alert has been a great help in notifying paramedics as well as my children of my emergency. It helps me to know I have access to help and an access to quick and easy assistance when needed.

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    Fall DetectionStaff

    Reviewed July 11, 2022

    I just went down, pushed my Life Alert button and help came and get me up. I feel so safe to have Life Alert at my fingertips.

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    Customer ServiceFall DetectionMonitoring Center

    Reviewed July 11, 2022

    I called Life Alert because I could not move off of my bed due to a huge hematoma behind my right leg. I could not reach my children and because I wear a Life Alert necklace, I pushed the button. The operator stayed with me through the whole thing.

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    MaintenanceFall DetectionStaff

    Reviewed July 8, 2022

    I suffer from a broken kneecap. Because of that, muscles in my legs are very weak. My leg gave out on me and I fell to my tile floor. I was unable to get up without help. I pushed my Life Alert button and the firemen arrived and helped me to my feet. They are wonderful people!!

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    Fall DetectionStaff

    Reviewed July 8, 2022

    Every time, I have had to use Life Alert, they have been above and beyond my expectations! They are courteous, respectful of property. One time, they even took my little dog out so she could do her business. They are very conscientious workers. So thankful for this excellent service!

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    Fall DetectionStaff

    Reviewed July 7, 2022

    I fell and no one was home but me, after I tried to get myself up for a while, I gave up and pushed the Life Alert button. They were able to get me help to get up and to make sure I was ok. It was a positive experience, Life Alert never left me alone. Thank you.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed July 7, 2022

    Life Alert was quick to respond in all of my mother’s emergencies. I am very thankful to all of Life Alert’s staff and employees.

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    Punctuality & SpeedFall Detection

    Reviewed July 6, 2022

    Anytime I’ve fallen, Life Alert is right there. All I have to do is press the button and they come right on and wait until the firemen or paramedics get here. I’m glad my son got this for me.

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    Fall Detection

    Reviewed July 6, 2022

    I fell and couldn’t get up. I fell once at night and again the next morning. Your guys came and had to literally take hinges off the door to get in. They were very nice. I would recommend Life Alert to anyone.

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    Staff

    Reviewed July 5, 2022

    I fell and broke my humorous. They arrived in less than 10 minutes. They took me to the hospital immediately. They were kind and polite, and very compassionate.

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    Fall Detection

    Reviewed July 5, 2022

    I fell and couldn’t get up. Pushed my button around my neck and Life Alert answered at once and talked to me until they got there. They were here within ten minutes. They very gently got me up and on the stretcher. I would recommend them to anyone anytime.

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    Fall Detection

    Reviewed July 1, 2022

    I passed out and fell and hit my head cutting my head open. Having six staples put in, I was in the hospital where they found out I had blood pressure problems and had held about 26 lbs. of fluids. Thank God for my Life Alert.

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    Fall Detection

    Reviewed July 1, 2022

    Went into low sugar, because Life Alert was around my neck, I was able to press the button and talk with you. Saved my life.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed June 30, 2022

    Life Alert is always quick and professional. I’m very pleased with them and recommend them to anyone with a medical condition or who lives alone!

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    Customer ServiceFall DetectionStaff

    Reviewed June 30, 2022

    Different times, hubby has fallen and had to call for help. Our EMT’s and firefighters came and helped in a few minutes. Life Alert personnel were so helpful on the phone. So thankful we have Life Alert! Very courteous on each call.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed June 29, 2022

    I fell and hit my head. I couldn’t get up. Life Alert called the paramedics, my son, and stayed on the line with me until help arrived. It was such a relief to have this wonderful help so quickly. Thank you!

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    Customer ServicePricePunctuality & SpeedFall DetectionStaff

    Reviewed June 29, 2022

    Life Alert was very prompt in arriving when I called for help. They took charge of the problem. It was good to check the problem and just being there made me feel better. I was anxious at first, but being with those who are trained to deal with problems makes all the difference.

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    Customer ServiceFall Detection

    Reviewed June 28, 2022

    My blood pressure went up to 240/125, I thought I was going to have a stroke. Life Alert responded just the way me and my family had hoped.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed June 28, 2022

    I slipped while working in the kitchen and fell. Was not able to get up- so I buzzed my Life Alert button and she got on the phone immediately, asked what had happened, and called for the paramedics. I ended up in the hospital for X-rays. I thank her for how quick everything was taken care of.

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    Fall Detection

    Reviewed June 27, 2022

    I am so very grateful to all at Life Alert. My pendant has been used at least 2 times when I have fallen. Recently, I was taken to the hospital twice via Life Alert.

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    Punctuality & SpeedFall Detection

    Reviewed June 27, 2022

    Rescue squad took me to the hospital and I stayed 6 days. Had a congested heart and my back was hurt. Life Alert was a life saver for me. I wouldn’t be here today if you all hadn’t been so prompt… Thank you.

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    Fall DetectionStaff

    Reviewed June 24, 2022

    Life Alert was very kind and courteous. They asked if I would like to go to the ER, I said no! I was ok. So, they stayed until my daughter came!! I feel safer knowing I have Life Alert!!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed June 24, 2022

    Numbness in lower half of body, and then the horrific pain started. Life Alert responded to my screams of pain and “help.” It seemed they were with me so fast and relieved the pain and took me for help.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed June 23, 2022

    I had a tightness in my chest. Life Alert arrived quickly, was very helpful and very efficient. I was very pleased with all their help and kindness.

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    Customer ServiceFall DetectionStaff

    Reviewed June 23, 2022

    I had fallen in my bedroom after returning home from the Doctor about my burned foot and could not get up. Called and Life Alert was here in no time. Was very helpful. I was not hurt, just could not get up. Thanks and God bless.

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    Fall DetectionStaff

    Reviewed June 22, 2022

    When you fall and you are completely helpless, it is the most awful feeling in the world. Thank God for Life Alert. To me, they are all God Sends, they are not only helpful, but kind and caring. God bless you all.

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    Customer ServiceFall DetectionStaff

    Reviewed June 22, 2022

    When I get on the floor, I cannot get up without help. Living alone, I need help. Called Life Alert by pushing my button and had EMT personnel to help me up. Good experience all around!

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    Fall DetectionStaff

    Reviewed June 21, 2022

    My parent’s Life Alert eases the burden of fear we have if one of them falls. The emergency list that is kept for your office to reach myself, my husband or sister is very professional and organized. Thank you for this wonderful service!

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    Fall DetectionStaff

    Reviewed June 21, 2022

    Your staff is very thoughtful and it was wonderful that I have Life Alert. I would recommend them to others. They are outstanding!

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    Fall DetectionStaff

    Reviewed June 20, 2022

    At a time like this, (hurting a lot), it really helped having a Life Alert because they gave info to the ambulance people so I did not have to, that was a real blessing.

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    MaintenanceFall DetectionStaff

    Reviewed June 20, 2022

    Fell in kitchen – broken arm in 2 places. Thanks to all, you all were great. I am sure glad to have Life Alert. I live alone. Again, thanks so much, greatly appreciated the help. Thanks for being so nice.

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    Fall DetectionStaff

    Reviewed June 17, 2022

    I fell and notified Life Alert that I needed help. I wasn’t able to get up on my own. Life Alert people were so helpful. They got me up right away. They were so kind and courteous. I was so thankful for their help.

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    Customer ServiceFall Detection

    Reviewed June 17, 2022

    I woke up unable to move from my waist down. I contacted Life Alert and they responded immediately asking me the appropriate question and stayed on the line with me until the emergency unit arrived.

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    Customer ServiceFall DetectionStaff

    Reviewed June 16, 2022

    My mom was alone when the electricity went out. She got scared and called Life Alert. They came right away and made my mom feel safe. They were friendly and helpful.

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    Fall Detection

    Reviewed June 16, 2022

    I fell on my back porch and broke my right arm and cut my arm (4 stitches), went to the hospital by ambulance. I am 91-years-old and Life Alert means a lot to me – my life – I also live alone.

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    Fall DetectionStaff

    Reviewed June 15, 2022

    Just like the commercial, I had fallen and couldn’t get up. Life Alert came and helped me. It was a very positive experience. It made me feel safer living alone. Thank you.

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    Customer ServiceFall DetectionTimeliness

    Reviewed June 15, 2022

    Had a severe fall. When I did come out of it, I pressed my Life Alert button. Even though the dispatcher could not hear my calls, she responded right away. Her persistence is what made the difference. Thank you.

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    Customer ServiceFall DetectionStaff

    Reviewed June 14, 2022

    I have fallen 4 times. 2 before Life Alert. Had 2 more falls with Life Alert. Really like how they kept me calm until help arrived and they call my children to let them know. They are very professional. Thanks for being there when I needed them.

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    Fall DetectionStaff

    Reviewed June 14, 2022

    My last episode was a fall in my living room. The paramedics were very courteous and helped me up and stayed about 10 minutes with me. I have always told my friends that getting Life Alert was the best thing I have ever done!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed June 13, 2022

    I called Life Alert with my necklace alert button and they responded quickly and sent a team of EMS and firefighters to my house. I had hurt my back, needed some help and I received the help. Thanks to Life Alert! Good Work!!

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    Customer ServiceFall DetectionStaff

    Reviewed June 13, 2022

    My husband, who is recovering from a stroke, fell. We were not able to help him get on his feet. I called Life Alert and within a short time, four strong men were here and he was helped to his feet. The men were courteous and very nice and we were impressed with their service.

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    Life Alert Company Information

    Company Name:
    Life Alert Emergency Response, Inc.
    Website:
    www.lifealert.com

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