Life Alert Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Life Alert
Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.
Visit www.lifealert.com- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
- $198 activation fee
- Requires three-year contract
- Not ideal for online shoppers
Life Alert Reviews
Filter by Rating
- (7,949)
- (564)
- (13)
- (15)
- (91)
Popular Mentions
- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed June 27, 2023
It went exactly like Life Alert advertises! Help arrived within minutes of her falling!
Reviewed June 27, 2023
I have low blood pressure, I stood up and fell. Hit Life Alert button. Excellent response!
Reviewed June 27, 2023
I have low blood pressure, I stood up and fell. Hit Life Alert button. Excellent response!
Reviewed June 26, 2023
I walked into my moms’ room and she was on the floor. I used Life Alert, she was calm and compassionate. EMS got here quickly and she stayed on the line with us for the whole time. Very pleased.
Reviewed June 26, 2023
When I fell two times – punched Life Alert button and response was fast. I wasn’t hurt but I couldn’t get myself up.
Reviewed June 26, 2023
When I fell two times – punched Life Alert button and response was fast. I wasn’t hurt but I couldn’t get myself up.
Reviewed June 26, 2023
I walked into my moms’ room and she was on the floor. I used Life Alert, she was calm and compassionate. EMS got here quickly and she stayed on the line with us for the whole time. Very pleased.
Reviewed June 23, 2023
I fell in my bathroom and could not get up. Life Alert immediately came to my apt and helped me get up.
Reviewed June 23, 2023
Life Alert answered promptly called ambulance stayed with me, notified daughter. Used it 3 times an emergency.
Reviewed June 23, 2023
Life Alert answered promptly called ambulance stayed with me, notified daughter. Used it 3 times an emergency.
Reviewed June 23, 2023
I fell in my bathroom and could not get up. Life Alert immediately came to my apt and helped me get up.
Reviewed June 22, 2023
My mom fell and I couldn’t get her up. Life Alert staff called fire department and stayed on the line the whole time. Kept me calm and was very kind and told me everything that was going to happen.
Reviewed June 22, 2023
Twice we had to use Life Alert for my 85-year-old father. The staff was responsive and calm all while dispatching EMTs quickly.
Reviewed June 22, 2023
My mom fell and I couldn’t get her up. Life Alert staff called fire department and stayed on the line the whole time. Kept me calm and was very kind and told me everything that was going to happen.
Reviewed June 22, 2023
Twice we had to use Life Alert for my 85-year-old father. The staff was responsive and calm all while dispatching EMTs quickly.
Reviewed June 21, 2023
I feel so secure; my Life Alert pendant is always on me or near me. Life Alert GPS is always clipped on purse.
Reviewed June 21, 2023
I feel so secure; my Life Alert pendant is always on me or near me. Life Alert GPS is always clipped on purse.
Reviewed June 21, 2023
I fell and could not get up. The people from Life Alert stayed on the phone with me until the fire department arrived. I was bruised and sore but did not go to the ER no broken bones. Thank you!
Reviewed June 21, 2023
I fell and could not get up. The people from Life Alert stayed on the phone with me until the fire department arrived. I was bruised and sore but did not go to the ER no broken bones. Thank you!
Reviewed June 20, 2023
Dad fell. Life Alert stayed on the phone and repeat calls for follow up progress.
Reviewed June 20, 2023
She was basically out of it but standing. Friends triggered Life Alert, which then sent EMS and fire department. Life Alert stayed on until EMS/ambulance arrived.
Reviewed June 20, 2023
She was basically out of it but standing. Friends triggered Life Alert, which then sent EMS and fire department. Life Alert stayed on until EMS/ambulance arrived.
Reviewed June 20, 2023
Dad fell. Life Alert stayed on the phone and repeat calls for follow up progress.
Reviewed June 19, 2023
My femur broke and Life Alert notified everyone and the EMT’s arrived quickly and took me to the ER.
Reviewed June 19, 2023
Very helpful, Life Alert kept checking in with me until help had arrived.
Reviewed June 19, 2023
Very helpful, Life Alert kept checking in with me until help had arrived.
Reviewed June 19, 2023
My femur broke and Life Alert notified everyone and the EMT’s arrived quickly and took me to the ER.
Reviewed June 16, 2023
I recently fell twice and when I active Life Alert they answered immediately and sent help. It gives me a wonderful feeling of security to have help so close by.
Reviewed June 16, 2023
Always helpful, consistent my mother loves her Life Alert. She has shared the info with family and friends. It is a needed service for the elderly. It has changed my mother’s life.
Reviewed June 16, 2023
I recently fell twice and when I active Life Alert they answered immediately and sent help. It gives me a wonderful feeling of security to have help so close by.
Reviewed June 16, 2023
Always helpful, consistent my mother loves her Life Alert. She has shared the info with family and friends. It is a needed service for the elderly. It has changed my mother’s life.
Reviewed June 15, 2023
I was feeling tightness in my chest. EMS came and did what they were suppose to do. Very thoroughly and took me to the hospital. Life Alert did everything excellently.
Reviewed June 15, 2023
I was feeling tightness in my chest. EMS came and did what they were suppose to do. Very thoroughly and took me to the hospital. Life Alert did everything excellently.
Reviewed June 15, 2023
Without Life Alert I may have died. I had an epileptic seizure and they got me to the hospital just in time.
Reviewed June 15, 2023
Without Life Alert I may have died. I had an epileptic seizure and they got me to the hospital just in time.
Reviewed June 14, 2023
She got sepsis and went downhill quickly. Needed help and transport which Life Alert has been fantastic in facilitating. Thank you!
Reviewed June 14, 2023
Since placing Life Alert in our home, we rest more comfortably knowing one press on the button secures emergency help for my mother.
Reviewed June 14, 2023
Since placing Life Alert in our home, we rest more comfortably knowing one press on the button secures emergency help for my mother.
Reviewed June 14, 2023
She got sepsis and went downhill quickly. Needed help and transport which Life Alert has been fantastic in facilitating. Thank you!
Reviewed June 13, 2023
My blood pressure got too high so I hit the Life Alert button. They arrived quickly and took me to a medical center. Couldn’t ask for anything more!
Reviewed June 13, 2023
We always count on Life Alert to help in the time of emergency, and they always do.
Reviewed June 13, 2023
My blood pressure got too high so I hit the Life Alert button. They arrived quickly and took me to a medical center. Couldn’t ask for anything more!
Reviewed June 13, 2023
We always count on Life Alert to help in the time of emergency, and they always do.
Reviewed June 12, 2023
Life Alert responded immediately as soon as he fell.
Reviewed June 12, 2023
Life Alert responded immediately as soon as he fell.
Reviewed June 12, 2023
My entire experience with Life Alert has been a very enjoyable, satisfying event. I would join you again if I did not have you now.
Reviewed June 12, 2023
My entire experience with Life Alert has been a very enjoyable, satisfying event. I would join you again if I did not have you now.
Reviewed June 9, 2023
Life Alert has saved my life numerous times over the 20 years I have been wearing it! It’s a life saver!
Reviewed June 9, 2023
I was having difficulty breathing and Life Alert got me help right away! Very comforting.
Reviewed June 9, 2023
Life Alert has saved my life numerous times over the 20 years I have been wearing it! It’s a life saver!
Reviewed June 9, 2023
I was having difficulty breathing and Life Alert got me help right away! Very comforting.
Reviewed June 8, 2023
My mother fell and pushed her button. (Life Alert called me and my sister) They stayed on the phone with my mom until squad got here. It went smoothly. Thank you!
Reviewed June 8, 2023
I pushed my Life Alert button while I was sleeping. The EMT’s were here in a matter of minutes. Thanks for all you do. Much appreciated.
Reviewed June 8, 2023
My mother fell and pushed her button. (Life Alert called me and my sister) They stayed on the phone with my mom until squad got here. It went smoothly. Thank you!
Reviewed June 8, 2023
I pushed my Life Alert button while I was sleeping. The EMT’s were here in a matter of minutes. Thanks for all you do. Much appreciated.
Reviewed June 7, 2023
Mom was very sick. Life Alert sent an ambulance right away. Stayed on with us until the ambulance arrived and talked to EMT.
Reviewed June 7, 2023
Mom was very sick. Life Alert sent an ambulance right away. Stayed on with us until the ambulance arrived and talked to EMT.
Reviewed June 7, 2023
The response was extremely fast and courteous. Life Alert kept me advised of what was developing.
Reviewed June 7, 2023
The response was extremely fast and courteous. Life Alert kept me advised of what was developing.
Reviewed June 6, 2023
Had terrible nose bleed, wouldn’t stop. I pushed Life Alert button, they answered and responded immediately.
Reviewed June 6, 2023
My mother fell and could not get up. She was able to push her Life Alert necklace button and got help.
Reviewed June 6, 2023
Had terrible nose bleed, wouldn’t stop. I pushed Life Alert button, they answered and responded immediately.
Reviewed June 6, 2023
My mother fell and could not get up. She was able to push her Life Alert necklace button and got help.
Reviewed June 5, 2023
I fell and put a gash in my head. Life Alert was very prompt with caring help.
Reviewed June 5, 2023
My mother was in massive pain. I called Life Alert and they immediately dispatched an ambulance. The staff was great.
Reviewed June 5, 2023
My mother was in massive pain. I called Life Alert and they immediately dispatched an ambulance. The staff was great.
Reviewed June 5, 2023
I fell and put a gash in my head. Life Alert was very prompt with caring help.
Reviewed June 2, 2023
While working in my garage I fell off my step ladder. Life Alert contacted help and stayed with me till help arrived.
Reviewed June 2, 2023
While working in my garage I fell off my step ladder. Life Alert contacted help and stayed with me till help arrived.
Reviewed June 2, 2023
I didn’t want Life Alert, but I am very happy with Life Alert. They are very quick with the respond time.
Reviewed June 2, 2023
I didn’t want Life Alert, but I am very happy with Life Alert. They are very quick with the respond time.
Reviewed June 1, 2023
Have fallen several times. Life Alert was here to help me promptly. Thanks for Life Alert.
Reviewed June 1, 2023
Life Alert was very helpful. I am very pleased with Life Alert.
Reviewed June 1, 2023
Have fallen several times. Life Alert was here to help me promptly. Thanks for Life Alert.
Reviewed June 1, 2023
Life Alert was very helpful. I am very pleased with Life Alert.
Reviewed May 31, 2023
I tripped and fell. Was unable to get back up. Life Alert helpers arrived promptly and helped me get up and back to my chair.
Reviewed May 31, 2023
I was run over by friend’s car. I hit my Life Alert alarm and help came right away. Your staff got help ASAP for me and called my son and told him what was going on. Thank you.
Reviewed May 31, 2023
I tripped and fell. Was unable to get back up. Life Alert helpers arrived promptly and helped me get up and back to my chair.
Reviewed May 31, 2023
I was run over by friend’s car. I hit my Life Alert alarm and help came right away. Your staff got help ASAP for me and called my son and told him what was going on. Thank you.
Reviewed May 30, 2023
Life Alert was there promptly checked my status falling backwards hitting my head on a hard wood floor, sending me to the ER by ambulance.
Reviewed May 30, 2023
I fell out white out on my carport. I signaled Life Alert. Life Alert contacted 911 and they responded immediately.
Reviewed May 30, 2023
I fell out white out on my carport. I signaled Life Alert. Life Alert contacted 911 and they responded immediately.
Reviewed May 30, 2023
Life Alert was there promptly checked my status falling backwards hitting my head on a hard wood floor, sending me to the ER by ambulance.
Reviewed May 26, 2023
Had a fall, pushed the Life Alert button and had immediate contact, EMT’s were at my house in minutes.
Reviewed May 26, 2023
Had a fall, pushed the Life Alert button and had immediate contact, EMT’s were at my house in minutes.
Reviewed May 26, 2023
Life Alert got here and followed up with me. I am so thankful I have Life Alert.
Reviewed May 26, 2023
Life Alert got here and followed up with me. I am so thankful I have Life Alert.
Reviewed May 25, 2023
I was having a heart attack when I pushed my button. Life Alert had my daughter, police and ambulance at my house in less than 5 minutes. I’m sure they saved my life!
Reviewed May 25, 2023
I was having a heart attack when I pushed my button. Life Alert had my daughter, police and ambulance at my house in less than 5 minutes. I’m sure they saved my life!
Reviewed May 25, 2023
Thank you all for your wonderful help and assistance. I feel very safe knowing I have Life Alert in my home.
Reviewed May 25, 2023
Thank you all for your wonderful help and assistance. I feel very safe knowing I have Life Alert in my home.
Reviewed May 24, 2023
I have used your Life Alert twice, they got me where I needed to go and was courteous in getting me where I need to me. thank you.
Reviewed May 24, 2023
Just needed to go to the ER. Want to say thanks for all the help with my mom over the years. I appreciate all Life Alert handles for us.
Reviewed May 24, 2023
I have used your Life Alert twice, they got me where I needed to go and was courteous in getting me where I need to me. thank you.
Reviewed May 24, 2023
Just needed to go to the ER. Want to say thanks for all the help with my mom over the years. I appreciate all Life Alert handles for us.
Reviewed May 23, 2023
I have fallen several times and Life Alert gets the fire department or EMT here. They stay on the line until someone gets here.
Reviewed May 23, 2023
Speaking for my gram… she was really impressed with the urgency her life was taken care of. I was impressed with the time in which Life Alert called us. Thanks everyone.
Reviewed May 23, 2023
Speaking for my gram… she was really impressed with the urgency her life was taken care of. I was impressed with the time in which Life Alert called us. Thanks everyone.
Reviewed May 23, 2023
I have fallen several times and Life Alert gets the fire department or EMT here. They stay on the line until someone gets here.
Reviewed May 22, 2023
All contact with Life Alert has been very prompt and very helpful. The representative had stayed on the line until helped arrived.
Reviewed May 22, 2023
I fell out of bed and broke my upper left shoulder, Life Alert sent rescue and they came within ten minutes. Took me to the hospital they were great.
Reviewed May 22, 2023
I fell out of bed and broke my upper left shoulder, Life Alert sent rescue and they came within ten minutes. Took me to the hospital they were great.
Reviewed May 22, 2023
All contact with Life Alert has been very prompt and very helpful. The representative had stayed on the line until helped arrived.
Reviewed May 19, 2023
I woke with discomfort in my left arm and side called Life Alert they stayed on line until help arrived. We’re very helpful.
Reviewed May 19, 2023
All the people we have talked to from Life Alert are always courteous and very professional.
Reviewed May 19, 2023
All the people we have talked to from Life Alert are always courteous and very professional.
Reviewed May 19, 2023
I woke with discomfort in my left arm and side called Life Alert they stayed on line until help arrived. We’re very helpful.
Reviewed May 18, 2023
I had fell and couldn’t get myself up. I pushed my Life Alert and soon someone was at my door. They were able to find my key and let themselves in to pick me up.
Reviewed May 18, 2023
Life Alert stayed on the phone with me till rescue came. Very comforting.
Reviewed May 18, 2023
Life Alert stayed on the phone with me till rescue came. Very comforting.
Reviewed May 18, 2023
I had fell and couldn’t get myself up. I pushed my Life Alert and soon someone was at my door. They were able to find my key and let themselves in to pick me up.
Reviewed May 17, 2023
Life Alert responded quickly, stayed on the phone until help arrived. Kept us calm and called after the ambulance had let.
Reviewed May 17, 2023
Life Alert responded quickly, stayed on the phone until help arrived. Kept us calm and called after the ambulance had let.
Reviewed May 17, 2023
The Life Alert staff made sure I was comfortable while I waited for EMS.
Reviewed May 17, 2023
The Life Alert staff made sure I was comfortable while I waited for EMS.
Reviewed May 16, 2023
I fell and couldn’t get up. I used Life Alert to call for help. They stayed on the line for 15 minutes until the ambulance arrived.
Reviewed May 16, 2023
I fell in my apartment on two separate occasions. Each time the Life Alert staff promptly helped me get the assistance I needed. Thank you.
Reviewed May 16, 2023
I fell in my apartment on two separate occasions. Each time the Life Alert staff promptly helped me get the assistance I needed. Thank you.
Reviewed May 16, 2023
I fell and couldn’t get up. I used Life Alert to call for help. They stayed on the line for 15 minutes until the ambulance arrived.
Reviewed May 15, 2023
My mom pushed it because she couldn’t stand. They were prompt in getting paramedics there and contacting loved ones. Mom is ok thanks to Life Alert.
Reviewed May 15, 2023
Life Alert operator always stayed on the line with me which is comforting and reassuring.
Reviewed May 15, 2023
Life Alert operator always stayed on the line with me which is comforting and reassuring.
Reviewed May 15, 2023
My mom pushed it because she couldn’t stand. They were prompt in getting paramedics there and contacting loved ones. Mom is ok thanks to Life Alert.
Reviewed May 12, 2023
Life Alert stayed with me o the phone until ambulance came keeping in touch with me to see if I was alright. They were great.
Reviewed May 12, 2023
I was very happy with the Life Alert services I received. They took care of my needs immediately. I would certainly recommend it to anyone.
Reviewed May 12, 2023
I was very happy with the Life Alert services I received. They took care of my needs immediately. I would certainly recommend it to anyone.
Reviewed May 12, 2023
Life Alert stayed with me o the phone until ambulance came keeping in touch with me to see if I was alright. They were great.
Reviewed May 11, 2023
I’m well satisfied, having Life Alert taking care of me when I need the most care. Thank you.
Reviewed May 11, 2023
Every time I use Life Alert services they are very helpful, and I am so glad that I have the security of there services.
Reviewed May 11, 2023
I’m well satisfied, having Life Alert taking care of me when I need the most care. Thank you.
Reviewed May 11, 2023
Every time I use Life Alert services they are very helpful, and I am so glad that I have the security of there services.
Reviewed May 10, 2023
It’s a good thing to have. Saved me with help from paramedics and folks at the ER. When I went into A-Fib and raspatory failure. Plus, I have fell twice and Life Alert got me help fast.
Reviewed May 10, 2023
My daughter called Life Alert and they came right away and helped me. They were excellent!
Reviewed May 10, 2023
My daughter called Life Alert and they came right away and helped me. They were excellent!
Reviewed May 10, 2023
It’s a good thing to have. Saved me with help from paramedics and folks at the ER. When I went into A-Fib and raspatory failure. Plus, I have fell twice and Life Alert got me help fast.
Reviewed May 9, 2023
My dad was sick, weak and needed help. He pushed his Life Alert button and you got the EMTs to get him and then called me. Thanks for all you do for people.
Reviewed May 9, 2023
Fell and hit my head. Was unable to get up so I pushed my button. After that I reached my phone and called my back up person for help. She arrived before my button was answered. The Life Alert operator called the ambulance and stayed on the intercom with us until the paramedics arrived and talked to operator. I truly appreciated the help.
Reviewed May 9, 2023
My dad was sick, weak and needed help. He pushed his Life Alert button and you got the EMTs to get him and then called me. Thanks for all you do for people.
Reviewed May 9, 2023
Fell and hit my head. Was unable to get up so I pushed my button. After that I reached my phone and called my back up person for help. She arrived before my button was answered. The Life Alert operator called the ambulance and stayed on the intercom with us until the paramedics arrived and talked to operator. I truly appreciated the help.
Reviewed May 8, 2023
Mom fell multiple times and Life Alert saved her life. If she didn’t have this device, she might not be alive today.
Reviewed May 8, 2023
Each time I have pushed my little Life Alert button (and thankful I have it) they have arrived very quickly and went to work right away to get me emergency care, and because of Covid I was back and forth from hospital to rehab which made me glad I had such caring people!!
Reviewed May 8, 2023
Mom fell multiple times and Life Alert saved her life. If she didn’t have this device, she might not be alive today.
Reviewed May 8, 2023
Each time I have pushed my little Life Alert button (and thankful I have it) they have arrived very quickly and went to work right away to get me emergency care, and because of Covid I was back and forth from hospital to rehab which made me glad I had such caring people!!
Reviewed May 5, 2023
My husband has a chronic neurological condition and as he ages his legs have weakened. Should his legs go out from under him, he falls and cannot get up. Life Alert operator called the local police and sent them to our apartment. Since he wasn’t hurt, paramedics were not necessary. We received a follow up call to confirm everything was good. Operator was reassuring and comforting.
Reviewed May 5, 2023
Peace of mind with the help when I fall or weakness when I need help getting out of a chair. Living with back, neck and head issues due to falls in the past. Thank you Life Alert, for your help!
Reviewed May 5, 2023
My husband has a chronic neurological condition and as he ages his legs have weakened. Should his legs go out from under him, he falls and cannot get up. Life Alert operator called the local police and sent them to our apartment. Since he wasn’t hurt, paramedics were not necessary. We received a follow up call to confirm everything was good. Operator was reassuring and comforting.
Reviewed May 5, 2023
Peace of mind with the help when I fall or weakness when I need help getting out of a chair. Living with back, neck and head issues due to falls in the past. Thank you Life Alert, for your help!
Reviewed May 4, 2023
Life Alert has been wonderful. Every time I needed them they would stay on the phone until help got there. They would talk to me and calm me down. They have so much caring and compassion. I thank God that I got Life Alert. Everyone is so helpful and kind.
Reviewed May 4, 2023
They got the ambulance to my mom, when she got to the hospital she had too have surgery and ended up with a colostomy bag! I’ve had no idea the problem was so sever! The doctor said she would had died! As far as I’m concerned, the Life Alert system saved my moms life! Thank you!
Reviewed May 4, 2023
They got the ambulance to my mom, when she got to the hospital she had too have surgery and ended up with a colostomy bag! I’ve had no idea the problem was so sever! The doctor said she would had died! As far as I’m concerned, the Life Alert system saved my moms life! Thank you!
Life Alert Company Information
- Company Name:
- Life Alert Emergency Response, Inc.
- Website:
- www.lifealert.com
Media


