Complain about a product or service

Whirlpool and Kenmore Dishwashers

February 25, 2005
About 162,000 Whirlpool and Kenmore dishwashers are being recalled. An electrical defect in the motor wiring poses a risk of the motor overheating and possibly catching fire.

Whirlpool Corporation has received three reports of overheated wash motors. There are no reports of personal injury or property damage.

The recalled products are Whirlpool brand and Kenmore brand (made by Whirlpool Corporation) under-the-counter, plastic tall tub dishwashers. The dishwashers come with black, white, biscuit, or stainless front panels. They have the following model and serial numbers located inside the tub on a tag near the left side of the door opening:

Department and appliance stores and homebuilders nationwide sold the dishwashers from June 2004 through January 2005 for between $350 and $600.

Consumers with one of these dishwashers should immediately stop using it, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it, and inform all users of the dishwasher not to use it due to the risk of fire.

Call Whirlpool Corporation to schedule a free, in-home repair. Please have the serial number and model number of the dishwasher available for the call. Please do not return the dishwasher to the retailer where it was purchased, as retailers are not prepared to take them back.

If you own a Whirlpool brand and Kenmore brand under-the-counter plastic tall tub dishwasher and have had service on your wash motor between August 2004 and January 2005, please call Whirlpool Corporation to determine if your unit is included in this recall and to schedule a free, in-home inspection.

Call Whirlpool Corporation toll free at (866) 769-7260 anytime, or go to the firm’s Web site at repair.whirlpool.com.

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

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