Samsung Washers Reviews

I purchased a Samsung washer and dryer set five years ago. I’ve had the washer fixed at least four times for the same problem. After it wouldn’t work anymore. They wouldn’t fix it anymore and wouldn’t replace it even though I had the five year warranty. They said they had spent too much fixing the washer, and it was more than the washer was worth. It’s the most horrible washer I have ever owned in my entire life and they would not honor the warranty. The dryer still works well, so now I have a washer. I keep rigging just a wash clothes for me and my grandchildren since I really don’t have the funds to replace the washer right now, the five-year warranty was up in December. I’m sure they’re happy about that since they were really rude when I called them.

Samsung Washers and dryer last almost 10 years. They are good at first but disposable like a Bic lighter. They get unbalanced after 13-14 years. You can then buy parts and parts that everybody online says that will fix them. Not true, throw them away and buy a different brand. Maybe American made!!

Moving to a new home. Bought Samsung TV. Refrigerator. Washer and dryer. Are all Samsung. That is my mistake. Let me tell you why. At first my brand new refrigerator after two years water ran all over the floor. Then the washer machine malfunctioned. Keep running for several hours. At the end I have to turn off the power. Is that real Samsung made such products. I will never buy any products that makes from Samsung. Just want to remind whoever thinking to buy Samsung products. Please read the reviews first.

The technician walked me through troubleshooting steps. He also had a lot of patience with me and explained everything concisely. He was also easy to understand and very pleasant. All in all it was a good experience.

Our Samsung electric washer and gas dryer are four years old. The washer worked fine for a year and has been absolutely horrible for three. It gets unbalanced almost every time I use it. I have spent hours sorting and layering wet clothes so the temperamental machine won’t clank loud enough to wake the dead and just finish the cycle please. We’ve had springs replaced, only to need them replaced in about six months. Just awful! I can’t wait to get rid of this thing! Now, to the dryer. I don’t know if the problem is Samsung, that it’s gas, or a combination, but it doesn’t dry the clothes. Waistbands are wet, sheets are wet, cotton towels are wet. I have to run the dryer a minimum three times longer than any dryer I’ve ever had, and I’m old and have had a few dryers in my life. These appliances are the worst.

Bought a large capacity washer/dryer because I have a dog that has seizures (despite meds) so I do a lot of bedding including waterproof covers for everything. It is ridiculously bad. It is a "smart" machine that adds water during the spin cycle to balance things, over and over and over. Then it goes to unbalanced. There's nothing wrong with it per techs, but it can take 2 days to wash one load because of the fatal flaws in the design. Time after time, I have to drag soaking wet blankets and sheets out and try to wring them out by hand just to finish a load. Thanks so very much, Samsung, for selling a pathetic, money, time and water wasting pile of trash that makes my life significantly more difficult. I really hope karma is legit. This was my first new machine, I was so excited. Let down x 10000. I miss every used old washer I've used before, every single one worked infinitely better.

First it was expensive. Second it CUTS clothes. Third errors are happening way too often. Fourth it just stopped work after less than one year and we have to buy new one so I really don't recommend it.

Manual on how to operate may as well been in Chinese. Nothing intuitive about it. I would not recommend and would not buy it if I had it to do over. Very confusing controls that don't do what you think they are going to do or should do. Wish I hadn't purchased it.

I would think twice if you are planning to buy a Samsung washer. I know I'll never buy another one, I'm literally stuck with this lousy washer. We have a HE washer with small digital display, not the full touch pad display, so it's like the mid-range model. Still pretty pricey. Within the first 6 months, Samsung (through multiple trips) has replaced the motor, the shaft, the belt, the timer, the load weight water balance detector thingy, the computer, and everything else you can think of. The drum and outer shell was not replaced.

It is my opinion that the top load washers with agitators are much better than these front load washers, while these front load washers hold much more close the problem with that is they have to be all the way full or they won't balance the spin, right? But when you feel them all the way full, they eat your clothes and leave holes in them. It's really frustrating. Not to mention the fact that I can't open my washer without the door needing to be unlocked which it won't do. If it's got water or anything in it, my top load washers, I could always open my lids on those I could adjust my cycles. I could go through the cycles. I could go back to whichever cycle these front load. You can't you don't have options and I don't really like them. And I thought they were going to be better, they're not in my opinion.