Samsung Washers

I purchased a front loading Samsung Washer and Dryer in 2009. I had problems from day one, it starting shaking violently no matter what we washed. In 2018 we were washing a load of towels, I smelled something immediately but my husband did not so we let the load go thru and closed the laundry door. When we opened the washer door to put the towels in the dryer and very strong vapor and smoke came out of the washer!! I immediately called a repairman and he came out and said, "That is very strange, let me run a cycle." After it was over he took off the lid and opened the door and there again was the smoke and vapors. He pulled the plug and said, "Do NOT use this machine. It will burn your house down!" Said that the rear tub and basket was broken and it was not repairable and I needed a new machine.

My washer was only 4 years old and I am the only person's clothes that were washed. One day the tub was making a grinding noise that was very loud. I contacted Samsung and of course there was no warranty. I contacted a service company and they wanted $200 to diagnose so I set out to diagnose and inspect myself as the noise was clearly something major.

My husband and I purchased a top load Samsung washer and it was delivered Oct. 6 2018. We tried it as soon as it was hooked up, the delivery drivers had already taken off, We tried to start it and it sounded like it was going to start but nothing. We tried at least 4 more times and finally got a code, C6. My husband decided to try and call the 1-800 number but the guy tried to blame my husband and actually said "do you know how to use a washer?" My husband decided that was enough and waited until Sunday where he tried to talk to someone online and everything was going fine but once he mentioned the code, the guy disappeared.

I purchased a Samsung washer and dryer pair about 6 years ago. For the first couple of years things seemed to be going well, the washer and dryer performed as they are expected to perform, wash, spin, dry. At the two year mark all of a sudden the washer wouldn't drain, still covered under warranty, I had a technician in. The problem stemmed from a single wire that had melted thereby disconnecting the drain signal.

Washer takes hours to do one load, if it even finishes. Searching for an answer, this seems to be a wide-spread problem with Samsung’s machines. Don't get me started on their refrigerators either. Save your time and money, do not purchase Samsung appliances, they should stick to phones and tablets.

This is the third time it not draining out the water and keeps spinning and the warranty is up. Nothing but problems from day one. Even the recall was messed up since day one. I have had Sears out and they fixed it and couple months later same part goes out again. I just want to get rid of them and get something that will work or Samsung needs to give me back my money or pay for the wash house every week which cost me 20 to 30 dollars.

I purchased my Samsung top load in 2014 and from day one nothing but problems. Would stop spinning and code dc would appear constantly. After Samsung had recall they only offered me 250 dollars for replacement when I paid over 500 and was only year old at the time. Once they placed their support system on it the machine was never right again. Would not spin out even a single rag. The bleach area rusted and the underneath part of the lid the front springs rusted and would not hold down lid anymore. After 4 years of dealing with this junk I gave up and scraped it. Do not buy Samsung. Worst customer care I've ever seen and washer is pure junk.

For a number of years we owned a Samsung dryer and absolutely loved it, so we eventually decided to purchase a matching washing machine. Worse mistake and waste of time and money we have made in a long time. We purchased the larger capacity washer because we thought that it would be capable of washing our lighter bedding and such, like sheets, light blankets, maybe a sleeping bag. We knew when we washed the first load of towels that this was going to be far from the case. The washer wasn't even filled halfway with towels and would get the spin cycle and stop working.

Don't ever buy Samsung washing machine. Ever since we bought, we have had countless problems and service calls. Buy anything else but Samsung appliances!! It started with washer flooding my laundry room and kitchen floors because of a cheap clamp. Then it would not spin the clothes which took several service calls to finally fix. The most recent problem is rust and debris in the washer tub after every wash. So, we are basically washing our clothes in dirty water. The worst, most poorly designed washer ever.

This is my second Samsung front-load washing machine. I was very satisfied with the first one so bought Samsung again. The washer consistently fails to perform with about only one out of ten loads running from start to finish without an issue during the spin/rinse cycle. Sadly the problem didn't surface until after the Warranty was expired. I would not recommend the purchase of a Samsung front-load washer unless Samsung can fix the issue so that they function as well as my first Samsung.

Don’t ever buy Samsung. Had washer 13 months. Called Samsung they said too bad answer is, "Too bad 12 months is up." A 1000 dollar washing machine should last more than 13 months. They were extremely rude and when I said I was going to spread the word they laughed and said, "Thank you anyway." Just warning everyone don’t Buy anything Samsung.

I have purchased Samsung Washing Machine two years back and they offered 10 year warranty at that time. Now my machine have some issues and raised the complaint last month 24th but until now nobody came to my house in order to solve this issues. The only issue with Samsung is the worst customer services.

Don’t get clothes clean. Had machine 3yrs. Been repaired twice costing more than it was worth. We paid 800 on sale. Will never buy Samsung again. The repairman said he gets more calls on this than any other machine.

Two things about this washer have been problematic. Firstly, the washer easily is out of balance even compared to an older GE top-loading HE (no agitator) washer I've previously owned. The washer tries to correct, however, invariable ends up with an error and no choice but to restart the entire cycle. This doesn't just happen with heavy loads, but anything with long fabric (dresses, towels, jeans) which can become tangled or spread across a long area. It takes several attempt of careful reorganizing to make it complete a cycle.

What a disaster... We expected so much, but less than a year and we had to replace the stabilizers as the machine vibrated and sounded like it could explode. A second stabilizer replacement was required and after discovering stains on our clothes found rust forming in the chassis and on top of the machine. This machine has been recalled... What is Samsung offering? Would you believe $22 for a settlement and we can buy a new machine. Samsung offers a $100 incentive to buy another Samsung! Never again! Oh, and we have replaced the heating element twice in the matching dryer.

This is our 3rd Samsung washing machine in 5 yrs. Model WA52M7750AV. We bought this from a rebate we received from the recalled model. This week, the lid (hinge area) broke into pieces and snapped the pieces of plastic everywhere. We removed the broken lid and found out the metal hinges are so hard and are staying upright now. We are lucky the whole lid wasn't ejected up. Samsung needs to ensure their product is safe and should exercise their due diligence to prevent product defects. Third machine in 5 years is a lesson not to buy Samsung washer ever again.

4e error code. No hot water keeps coming on. No water issues on my end. Took screens out of hose. Setting set to cold water still comes on. 2nd time in 3 years to fix this issue. Would not buy Samsung again.

FIRST THE WASHER: It takes forever & when removing the load, water drips off the fabrics. The load tends to "Ball Up' which makes more work because you have to separate the wet clothes in order to get them un-wet. I have to manually reset machine to spin and restart it and wait another hour or so and HOPE that they are no soaking wet. SECOND THE DRYER: This also takes an unbelievable amount of time to complete, only problem is the load comes out damp and must be redone. Our old machines (Maytags) are still in our storage shed and my wife has elected to trash the new Samsungs and use the older Maytags since they do work better and take less time.

I bought a Samsung washer/dryer set. Slightly after warranty expired, the dryer started squealing badly. Samsung Canada will not help despite this problem being talked about all over the internet. Samsung US will sometimes cover a past warranty repair on their defective, cheap, plastic parts. The washer also rarely makes it through a cycle without giving an error message. Stay away from Samsung appliances. Too bad because I really like their phones. That's why I bought the washer/dryer. Never again. I want to sell them but would feel guilty passing on these lemons to another innocent person. Washer: WF42H5000AW/A2 Dryer: DV42H5000EW/AC.

After an over 3 yr professional wait for Samsung to do the right thing and replace and settle on this junk set of washer and dryer, I am voicing my situation. Their own technicians have looked at my equipment, and apparently been brainwashed by the company, to admit there is "nothing wrong". My washer especially, will not properly fill with water to clean our clothes. I have to manually carry 5-6 jugs of water every time I try to wash. For an almost 70 yr old cancer survivor, brain tumor survivor and now diabetic, that is hard work for me and wears me out. I should NOT have to carry gallons of water to get my clothes clean. This is not the 1800's! They refuse to replace the equipment, and their settlement offer is so low it would not come close to replacing.

Purchased a Samsung washer & dryer five years ago. To say the washer has been a lemon from Day One is an understatement. Within the first year, all four struts had to be replaced. Year two left us with a flooded laundry and boiler room due to the admittedly "poor design" of the pump attached to the tub. Every time the machine shook, the pump became loose and leaked. Samsung sent out a certified repairman who moved it the frame. Then we had a plate mailed to us with danger warnings all over it (because unbeknownst to us, serious injuries, including a broken jaw, were occurring when customers used the machine) with instructions to affix it to the control panel.

Purchased original machine 12/10/14. Machine was recalled due to lids "violently" breaking away from the machine. Purchased replacement 12/28/16. In less than a year, 12/17, top part of lid broke away from bottom part of lid. Took 2 weeks before Dish in Home Service repaired it: 1/3/18. August 2018 lid again broke away (same damage as before). Was told by Dish that it would be $100 to assess the damage, even though I explained exactly what happened. I gave them the service number of the previous repair so they could look at the damage. The assessment fee did not include parts and labor for repair.

Horrible Customer Service --- Purchased the Samsung Flex washing machine that got installed on January 2018, within 8 months the washer stopped working in the midst of a wash cycle. The system does not power ON, the door can't be opened (the clothes are still inside). Ten days after the service call, a tech comes in without any parts, and tells that the control board has to be replaced, and they will get that replaced after 3 weeks. Meanwhile multiple calls to Samsung Customer Service who absolutely do not have any interest in helping you, just repeats what is in their training material. Absolutely horrible and incapable customer service. Getting to experience how people lived before the invention of washer is pretty fun as well!!!

Our washer failed in less than 7 years due to rusted bearings and corrosion. Seems this has happened to many other consumers and would like to compare notes if anyone is interested, to see what repairs are feasible or make sense. I'm at **. Thanks a lot!

The regret of this purchase is so painful. My clothes do not come clean out of this giant washer. I have resorted to filling the drum to only 25% of capacity. Anything over that and the items on the top don't get thoroughly wet! Therefore we have to use "deep wash" for every wash and that is an abundance of water and makes it the most inefficient water use. The washing bin is so deep I can't reach the bottom and have to use a litter pick up stick to get the clothes at the bottom. I am 5' 5" tall. To date my most regretful purchase ever.

I bought a set of Samsung front loading washing (Model WF210) and matching dryer in 2012 and have been very dissatisfied with the performance of the washer in particular. Within a couple of months of regular usage (4 loads a week) there was a foul odor coming from the inside of the washer. The maintenance manual said cleaning of the interior compartments was necessary to avoid mold, mildew and unpleasant odors. This was done on a regular basis but it has never resolved the bad smells, even leaving the door open full time.

Bought a new washer and dryer. After the first week the wash overfilled and flooded the house. Samsung sent service guy out. Still no good. So they sent another service guy out. Still no good. Weeks of phone conversations with Samsung and now they say two weeks for refund. Home Depot says we have to deal with Samsung. So now without washer for two week and now two more weeks. This is a top loader.

I purchased my Samsung washer WA422PRHDWR/AA in 2014 and day one we have noticed that the clothes have had bleach stains on them. I've tried to cycle the washer without any clothes in it in hopes of getting rid of the bleach residue but to no avail. I've even tried to change the order of the way the clothes were washed and still we had bleach stains. We use the washer daily because there are 7 people in the household. We can't count the number of clothes the washer has destroyed. The last 3 years my washer has not been in use due to the fact that the place that we moved into had a washer. Least to say that my washer sat for 3 years so I lost out on my warranty. If there are any suggestion out here please help.

DO NOT BUY THIS BRAND! Unless you live next to a laundry mat... When we moved into a new home 2015 we got new washer and dryer combo (VRT) from Samsung. The dryer took a dive in the first year and was unfixable and has been replaced by another brand via home warranty, (good idea), and the washer has been broken 3x now. Fixed by a sub from the home warranty people 3x. Every time the water is flooded all over my laundry room. BUT in the 70's and 80's we had the same machine forever and never had any breakage. DO NOT BUY THIS BRAND! Unless you live next to a laundry mat...

Washer designed to corrode with 3 years of purchase. Bought the Samsung front load washer 3 years ago. Warranty only lasts one year. They have been manufacturing this defect since 2006 despite mass claims for warranty. Customer service TERRIBLE.