Samsung Washers Reviews

I have been a loyal Samsung customer for many years, and almost all of my home appliances are Samsung. Unfortunately, my experience with this washing machine has completely changed my opinion of the company. From the day I purchased this washer, it made an extremely loud “airplane-like” noise during the spin cycle. Every single load of laundry made me anxious because I was convinced something was wrong with the machine. On top of that, I noticed gray dust and debris around the washer from the very beginning.

These are the worst machines you can buy. Total pieces of crap. Have nothing but trouble with our after about the first 5 loads. Will NEVER buy anything else from Samsung!

I should of never bought this garbage. We have bought a washer in 2023 and now the bearing and the sensor is bad. Over $600 to repair. In 2025 we bought a dryer and the motor went bad within 7 months. The dryer motor was still under the 1 year warranty. Both are front loaders. Samsung needs to stick with phones and electronics. Have fridge also that had to be repaired after 2 years. Never again!

ZERO STARS. I trusted Samsung and spent hard-earned money on what I thought was a quality washing machine. Instead, I’m dealing with constant issues and looking at costly repairs. Very disappointing for a machine that cost over $1,000. Consumers deserve better reliability and better support.

Purchased a Samsung washer model WF45A6400AV/US believing I was buying a reliable appliance from a trusted company. Instead, this has been one of the worst customer service experiences I’ve ever dealt with. Since the very first month after purchase, I repeatedly contacted Samsung regarding ongoing issues with this washer. Every time I called, I was told the matter would be “escalated,” yet nothing was ever resolved.

I have a Samsung front load washer, model WF45T6000A, and it is an absolute piece of garbage. It is three years two months old, and the drum bearing has gone bad and a drum support broke today during the spin cycle, causing the machine to begin banging around violently and leak water all over my floor! BEYOND UNACCEPTABLE!!!! The warranty is expired, so looks like I'm stuck holding the bag. Interesting how the tub fails almost to the day the three-year warranty is up. Designed to fail? I think so! My father's old top loader is 30+ years and still going strong, what's up with that? GET YOUR ACT TOGETHER, SAMSUNG!!!!! I'd give this review negative stars if I could!

I recently purchased a brand-new Samsung WA51DG5505AW top-load washer with an agitator from Home Depot on March 7, 2026, for $700 plus tax. Unfortunately, it only worked for one load. After that initial use, it began failing to complete rinse and spin cycles—sometimes getting stuck during the rinse phase, other times advancing but never spinning at all.

The washing machine will NOT load with hot water, regardless of setting, from normal to heavy duty. When the machine is full, the water is COLD!!! From the first wash after purchase on, and NOTHING that Samsung has suggested as a problem IS a problem. These machines are programmed/manufactured to run at a cold temperature regardless of any setting. TERRIBLE machine, and I won't ever buy another!

I am so highly disappointed in my washer. It’s not draining properly and I will not be getting another washer from Samsung.

Really poor offer from Samsung when machine failed catastrophically at 1/3 lifespan. Offered parts no labour (the expensive part), even when shown Samsung's own website says machines last 10 years. Would not recommend.

My Samsung washer has been working well overall. It handles large loads nicely and my clothes come out clean every time. I also like the modern design and the different wash options. Sometimes the cycles take longer than I’d like, but aside from that it’s been a reliable appliance.

I purchased the Samsung Bespoke All‑in‑One Washer and Dryer, and it is hands‑down the WORST purchase I have ever made. For nearly $1,500, I expected at least basic functionality—but instead I got a machine that can barely wash a single load without creating a new problem every month. It takes almost SIX HOURS to wash and dry ONE load of laundry. The detergent door broke almost immediately, and now—barely 14 months after purchase—I’m getting a constant water connection error that makes the machine completely useless. And Samsung’s solution? Charge me to fix their defective, overpriced appliance simply because it’s one month out of warranty.

Doesn’t clean the clothes. Saves a lot of water and energy efficient but no agitation and no clean clothes. Five years and all my clothes have stains on them now, overpriced chunky machinery, useless.

There are several undesirable features about the Samsung 5.0 top loading washer (model number WA50R5200AW). First of all, it does not allow for the use of hot water on any selected cycle except for “whites”. There are 7 wash cycles. All of them have been designed to use cold water except the “whites” cycle. You cannot change this feature. The people at Samsung decided that you can only use hot water on the “whites” setting. Not heavy duty, not bedding, not even normal, can you use hot water. Only “whites”. It actually states this in their manual although it erroneously states you will have hot water on heavy duty (you won’t) and then later states you might get cold water on heavy duty (you will).

I purchased a Samsung washer and dryer set five years ago. I’ve had the washer fixed at least four times for the same problem. After it wouldn’t work anymore. They wouldn’t fix it anymore and wouldn’t replace it even though I had the five year warranty. They said they had spent too much fixing the washer, and it was more than the washer was worth. It’s the most horrible washer I have ever owned in my entire life and they would not honor the warranty. The dryer still works well, so now I have a washer. I keep rigging just a wash clothes for me and my grandchildren since I really don’t have the funds to replace the washer right now, the five-year warranty was up in December. I’m sure they’re happy about that since they were really rude when I called them.

Dang. Can't do a zero review. And, I can't imagine things have improved in a few years...Samsung washer WA45T3200A. Simply put, for the ENTIRE time I've had it, it ALWAYS spins out of balance. I called Samsung for help while it was still under warranty, I follow All directions, still spun sucks. I have several repair companies out, they say they can't find a problem and it's just a "characteristic" of the brand/type of washer for the brand. So. I stay home all day to do one load of laundry, even though I'm retired and would like to be doing other things. DON'T BUY A SAMSUNG WASHER WITHOUT THE CENTER POLE EVER!!

Samsung Washers and dryer last almost 10 years. They are good at first but disposable like a Bic lighter. They get unbalanced after 13-14 years. You can then buy parts and parts that everybody online says that will fix them. Not true, throw them away and buy a different brand. Maybe American made!!

Moving to a new home. Bought Samsung TV. Refrigerator. Washer and dryer. Are all Samsung. That is my mistake. Let me tell you why. At first my brand new refrigerator after two years water ran all over the floor. Then the washer machine malfunctioned. Keep running for several hours. At the end I have to turn off the power. Is that real Samsung made such products. I will never buy any products that makes from Samsung. Just want to remind whoever thinking to buy Samsung products. Please read the reviews first.

The technician walked me through troubleshooting steps. He also had a lot of patience with me and explained everything concisely. He was also easy to understand and very pleasant. All in all it was a good experience.

Our Samsung electric washer and gas dryer are four years old. The washer worked fine for a year and has been absolutely horrible for three. It gets unbalanced almost every time I use it. I have spent hours sorting and layering wet clothes so the temperamental machine won’t clank loud enough to wake the dead and just finish the cycle please. We’ve had springs replaced, only to need them replaced in about six months. Just awful! I can’t wait to get rid of this thing! Now, to the dryer. I don’t know if the problem is Samsung, that it’s gas, or a combination, but it doesn’t dry the clothes. Waistbands are wet, sheets are wet, cotton towels are wet. I have to run the dryer a minimum three times longer than any dryer I’ve ever had, and I’m old and have had a few dryers in my life. These appliances are the worst.

Bought a large capacity washer/dryer because I have a dog that has seizures (despite meds) so I do a lot of bedding including waterproof covers for everything. It is ridiculously bad. It is a "smart" machine that adds water during the spin cycle to balance things, over and over and over. Then it goes to unbalanced. There's nothing wrong with it per techs, but it can take 2 days to wash one load because of the fatal flaws in the design. Time after time, I have to drag soaking wet blankets and sheets out and try to wring them out by hand just to finish a load. Thanks so very much, Samsung, for selling a pathetic, money, time and water wasting pile of trash that makes my life significantly more difficult. I really hope karma is legit. This was my first new machine, I was so excited. Let down x 10000. I miss every used old washer I've used before, every single one worked infinitely better.

First it was expensive. Second it CUTS clothes. Third errors are happening way too often. Fourth it just stopped work after less than one year and we have to buy new one so I really don't recommend it.

Manual on how to operate may as well been in Chinese. Nothing intuitive about it. I would not recommend and would not buy it if I had it to do over. Very confusing controls that don't do what you think they are going to do or should do. Wish I hadn't purchased it.

I would think twice if you are planning to buy a Samsung washer. I know I'll never buy another one, I'm literally stuck with this lousy washer. We have a HE washer with small digital display, not the full touch pad display, so it's like the mid-range model. Still pretty pricey. Within the first 6 months, Samsung (through multiple trips) has replaced the motor, the shaft, the belt, the timer, the load weight water balance detector thingy, the computer, and everything else you can think of. The drum and outer shell was not replaced.

It is my opinion that the top load washers with agitators are much better than these front load washers, while these front load washers hold much more close the problem with that is they have to be all the way full or they won't balance the spin, right? But when you feel them all the way full, they eat your clothes and leave holes in them. It's really frustrating. Not to mention the fact that I can't open my washer without the door needing to be unlocked which it won't do. If it's got water or anything in it, my top load washers, I could always open my lids on those I could adjust my cycles. I could go through the cycles. I could go back to whichever cycle these front load. You can't you don't have options and I don't really like them. And I thought they were going to be better, they're not in my opinion.

I have had two Samsung clothes washers, a top load and a front load, both are horrible. The top-load machine lasted about 4 years and I had to replace it with a front-load machine. Both machines have a balance issue and the front-load machine also has a leak issue from the soap dispenser. Trying to get Samsung out for a service call while the machine is under warranty is almost impossible. The process they make you go through is ridiculous; they just want to diagnose the problem over the phone. I will never again buy a Samsung appliance or recommend Samsung to anyone.

I purchased the Samsung WV60A9900AV washer in June 2022, expecting a long-lasting, premium appliance. Unfortunately, the tub stopped working almost exactly 3 years later, just outside the basic 1-year warranty period. For a high-end washer in this price range, that’s unacceptable. Samsung promotes this model as durable and high-capacity, yet a major failure like this so soon shows otherwise. What’s worse, warranty support offered no meaningful assistance even though the stainless-steel tub is advertised with a 3-year warranty and the motor with a 10-year warranty. I’ve always trusted Samsung for electronics, but this experience has completely changed my opinion of their appliances. The lack of accountability and product reliability is extremely disappointing. I would strongly caution anyone considering this washer to research long-term reliability before purchasing.

Horrible, after 1 years washer sounds like an airplane!!! Samsung should recall this washers. Customers service is horrible and rude, Samsung washers are not reliable and Samsung won’t stand behind their products!!!!

There is no worse top loading washing machine than Samsung. I have had the suspension rods replaced three times in the last year. This machine is six years old. I will never buy this product again. I tried washing two small throws this morning. It goes off balance.

Horrible experience. Bought one in February. Sounds like a truck. Home Depot said give it time to work its bugs out. 4 mos in. Total disaster. Still under Samsung warranty. 2 visits 2mto house to no avail. It's a joke to them. Still waiting. 2 mos in. No washer. 2 kids under 2. Going to laundry. Nice. Stay away.