Samsung Washers

Samsung Washers

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Overall Rating2.6 out of 5
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About Samsung Washers

Samsung is a leading appliance and electronics brand headquartered in Seoul. Samsung makes multiple home products, including smart vacuums, kitchen appliances and laundry appliances, including washers. The company’s washers are widely available online and in retail stores nationwide.

Pros & Cons

Pros

  • Energy-efficient
  • Long product life
  • Multiple price points
  • Financing available

Cons

  • Short return period
  • Can be pricey

Bottom Line

Samsung is a great choice for consumers who like options. The company sells economical and luxury choices with energy-efficient and smart technology features.

Featured Reviews

Verified
Chicago, IL

The Samsung washer dryer combo works really well in small spaces. We live in a condo and we love it because of its size … It's so easy to use, just wash a load of clothes and when...

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Verified
Hicksville, NY

Very well made- we do laundry 5 days a wk. 1 issue in 5yrs. Highly recommended by me. I'm Samsung washer and TVs type of person. Check them out first, you won't want to look at an...

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About Samsung Washers

Samsung washers offer a variety of features to make cleaning your clothes simple, fast and energy-efficient.

Samsung washers are available as 2-in-1, front-load and top-load models. The company offers several colors, including white, champagne-colored or fingerprint-resistant black stainless steel. Samsung washers are available online and at major retailers and home improvement stores, including Best Buy, Home Depot, Lowe’s and Sears.

Available features and functions include:

  • FlexWash
  • AddWash
  • activewash
  • Steam-washing technology
  • ENERGY STAR-certified
  • Wi-Fi connectivity
  • Vibration-reduction technology
  • Super speed

Each Samsung washing machine includes several settings for water temperature, cycle length, spin speed and soil levels. Some Samsung washers can be paired with Alexa or Google Assistant to let you control the appliance remotely.

To care for your Samsung washer, be sure to use the right detergent, avoid overloading the washer and move clean clothes from the washer as soon as the cycle is complete.

Samsung washing machine price

Samsung washers start at $600 and can cost up to $1,900. Front-load washers cost more than top-load washers, and adding certain features, such as Wi-Fi capability or vibration-reduction technology, increases the final cost of the appliance. Samsung has sales throughout the year and frequently offers free shipping on its products. Financing is available for qualified buyers.

Samsung Washers FAQ

How long do Samsung washing machines last?

With proper maintenance, a Samsung washing machine can last up to 15 years. Washing machines that are used more frequently than average, however, may not last as long as expected.

What Samsung washers have been recalled?

Samsung recalled 34 models of high-efficiency, top-loading washers sold between March 2011 and November 2016. You can view a full list of the affected models and what to do next on the U.S. Consumer Product Safety Commission’s website.

How long is the Samsung washing machine warranty?

Samsung includes a 24-month warranty on all washers. You can also purchase an extended warranty that covers the repair or replacement of your appliance for an additional one to five years.

How does Samsung front load washer work?

Front-load washers fill the bottom of the inner tub with water and use the side paddles and rotational spinning to lift the clothes in and out of the water, which removes dirt and stains from fabric. Many people prefer front-load washers, though they do tend to be heavier, noisier and more expensive.

Are Samsung Washers good?

The features and functions of Samsung washers make the company a popular choice in the industry. With options to pretreat, steam and speed wash clothes, you can spend less time doing laundry. A limited number of Samsung washing machine models have been recalled, but overall, we recommend Samsung washers because they are energy-efficient, reliable and can last up to 15 years.

Samsung Washers Reviews

ConsumerAffairs has collected 2,382 reviews and 2,274 ratings.

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Reviewed Sept. 19, 2023

Purchased Jan 23. Machine does not balance loads even after you rearrange. Gave error code 9c8 so I called Samsung which put me in touch with repair shop. Waited 9 days only for repairman to cancel car broke down. Now I have to wait another 10 days to get it fixed. I would not recommend this machine to anyone. Water level not enough to clean clothes or sheets. Constantly unbalanced. This was a thousand dollar machine that needed repaired in 6 months.

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Reviewed Sept. 19, 2023

Brought washer and dryer set 2019 brand new from Home Depot and it’s rusted with a hole. DO NOT BUY spent $1700 this is the second time I had a bad experience with Samsung brought a refrigerator some years ago and had trouble getting a hinge. I lost moving another $1200 down the drain.

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    Reviewed Sept. 17, 2023

    I bought a Samsung top loading washing machine from Home Depot not quite 6 weeks ago. Each time I wash a load, an error code pops up, it starts making a racket like it’s about to completely break down, and the washing machine has to be reset on a different wash cycle. Even then, I have to keep an eye on it in case it glitches again. I’ve gone in several times thinking it was finished washing only to find it blinking and carrying on—completely stuck. It doesn’t matter what the load size or which cycle you set it on.

    Another complaint is that a “short cycle” on this machine is 45 minutes; “normal” is 1 hour and 15 minutes. My other washing machine’s normal cycle was 45, while the short cycle was 19 minutes. This one obviously uses way more electricity than my previous one. It’s Junk. I’m very dissatisfied. I spent 600 dollars on it and did not get my money’s worth. I will be contacting the company, but, looking at these reviews, I doubt anything will be done to make things right. Wish I would have read reviews before I bought mine. At 600 it was the most I could afford. Unfortunately, I paid about 600 too much. I would not recommend this washing machine to anyone.

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    Reviewed Sept. 13, 2023

    In May 2019, we purchased a Samsung washing machine (model # WA50R5400AV/US), which unfortunately broke down after three years of use in our Maryland house. Despite multiple attempts to reach out to Samsung for repair, they initially avoided responsibility. After filing BBB complaints, they agreed to cover the repair and labor costs. However, a customer service error led to a repair ticket being opened for a Florida address instead of our Maryland residence. Numerous calls and emails to rectify the situation went unanswered, causing three months of inconvenience, financial strain, and stress. Our tenants were left without a washing machine, and we incurred expenses for laundry services and the replacement of the machine.

    The total costs of this ordeal include:

    Unsuccessful repair expenses: $244.94 USD
    Cost of a new washing machine: $882 USD
    Estimated tenant's laundry expenses due to the delay: $700 USD

    In total, we have faced financial damages amounting to $1,827 USD due to Samsung's irresponsibility and lack of proper customer support.

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    Customer ServiceStaff

    Reviewed Sept. 9, 2023

    Like many of the other purchasers of a Samsung washer, I'm very disappointed. The machine cost $1000 and was in service at a summer house for just 2.5 seasons before it started having balance problems with the spin cycle. I wasted 1.5 hours on the phone with a CS rep., and although she tried to be helpful, Samsung was offering no satisfaction. The machine is junk. In the future I will avoid purchasing any product from Samsung for fear of being swindled again.

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    Price

    Reviewed Aug. 28, 2023

    This washer balancer is made out of plastic fill white cement. This is nonsense to be out of a company like Samsung and the replacement part is price over 125 dollars plus labor. Do not buy this washer. You will be ending replacing parts every year. Samsung should replace this parts fill white cement to something professional. This is not a toy to place cheap parts. I will not buy any Samsung product Again. Thank you.

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    Reviewed Aug. 24, 2023

    We purchased our Samsung washer, front load model WF45T6000AW in January 2022. After not even 2 years of service (today is August 23, 2023) the machine is suffering severe balancing issues and the internal drum bounces around so much it's actually banged up the top piece of sheet metal of the machine. It's still useable, but very loud and I'm certain will not last another few months without some major repair. I am going to attempt to repair myself, as we cannot afford replacement or service of this $700 machine. This is seriously disappointing; our last front load was a Maytag that lasted us 13 years of very hard use before it needing any service at all.

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    Reviewed Aug. 22, 2023

    Samsung washer is not so smart. Only after 2 years 2 people using it appears to have stopped working on the spin cycle. After reading several other reviews apparently, Samsung won’t fix it. We paid over $600 and can not afford to fix or buy new. I won’t buy Samsung products again.

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    Customer ServicePrice

    Reviewed Aug. 11, 2023

    Purchased Samsung WA50R5400AV new from Lowe's. Just over 3 years of light use, there are only 2 of us living in our house, the machine became unusable due consistent and constant out of balance issues. The machine goes into a perpetual state of out of balance, regardless of load size and/or type of laundry, it then refills with water, increases the rinse/spin cycle time and repeats the rinse/spin cycle over and over again until human intervention is required to stop it. Upon extensive research this is a known issues with many dozens and dozens of homeowner reports of the same issues. Several authorized appliance repair companies have also stated that Samsung is aware of the chronic issue with these so called "High Efficiency" machines. Samsung support is useless, Samsung Customer service refuses to assist.

    The only option is to pay for a diagnostic and then pay to repair or research and purchase the diagnosed parts and repair yourself. I performed weeks of research work, paid for professional diagnostics, purchased and replaced tension rods and main control board myself, spending to date $250. The Professional quote to repair was $650, for a machine value new of $750. Samsung customer care states that my only option is to pay for an authorized repair service, which as I said was quoted at $650. So, Samsung is saying, re-buy your 3 year old machine by paying nearly as much as you paid new or throw it away and replace it with a new machine. The latter is my decision, I am throwing away my 3 year old Samsung High Efficiency washing machine and replacing it with a competitor's model. My advise is to never purchase anything SAMSUNG.

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    CoverageStaff

    Reviewed July 24, 2023

    Purchased a Samsung washer machine model WA50T5300AC. The machine is horrible. It constantly stays on unbalanced even if I have two pieces of clothing in it. I contact Samsung support and they walked me through a factory rest. When the washer started spinning and knocking they said it’s off balance and they would send out a technician. When setting up an appointment it states the starting rate for the washer to be repaired would be $429 for a washer that I paid a little over $700. It’s clearly a problem with this washer because I’ve seen hundreds of complaints about this model. Samsung said they will only cover it for the first year after the purchase date. I wouldn’t recommend anyone buy this. It’s like they're waiting for people to trash them then they’ll do a recall because know one would have this crappy washer in their home anymore. This is horrible a waste of people hard earned money.

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    Samsung Washers Company Information

    Company Name:
    Samsung Washers
    Website:
    www.samsung.com