Spark Energy Gas and Electricity
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About Spark Energy Gas and Electricity
Spark Energy is a natural gas and electricity provider that offers discounted residential and business services in select states. By signing up with Spark Energy, you get access to fixed and variable rate plans, as well as green energy options. You can enroll online if you’re in the company’s service area.
Pros & Cons
Pros
- Potential discounts
- Fixed and variable rates
- Green energy options
Cons
- Limited availability
- Rates can change with energy costs
Bottom Line
Spark Energy is a natural gas and electricity provider that may offer lower rates than utility companies. Its service is available only in select states; you can enroll online if it’s in your area. It also has renewable energy options.
Top Spark Energy Gas and Electricity Reviews
I was looking for better pricing than the current light company I had. I Googled energy companies and found Spark Energy… Everybody was nice and friendly when I needed to pay at a...
Read full reviewI've been with Spark Energy for years… my bill seems to be pretty fair, and most times, lower than usual. My rate's up for renewing right now, so I need to work on that. I talked ...
Read full reviewWhat is Spark Energy?
Spark Energy is an electricity and natural gas provider that offers an alternative to local energy companies. With this company, your utility provider maintains your service, but Spark supplies the energy and sets the rate. You can choose from fixed or variable rates as well as a variety of flat-rate billing options (for some customers). Often, independent energy providers like this one offer lower rates than utility companies.
Spark Energy service
Spark Energy handles the transfer of service from your local energy provider. Once you complete enrollment, its representatives contact the utility company and begin the transfer process. This takes between 15 and 45 days to complete. You’ll still receive one bill from your local utility company, but Spark will be listed as your supplier.
Spark Energy rates
Spark Energy’s pricing is online, including options for fixed and variable rates. Costs for a given area might range from 8 cents to 13 cents per 2,000 kWh. Visit Spark’s website for quotes in your area. If you get service through Centerpoint Energy or ONCOR, you can choose flat billing for 12 months — Spark also offers a fixed-rate plan for households that use more than 2,750 kWh per month and a fixed plan for homes that use fewer than 2,000 kWh monthly.
Spark Energy FAQ
Who owns Spark Energy?
Spark Energy was purchased by OVO Energy in 2018, but both companies operate independently.
Where is Spark Energy available?
Spark is available in New York, California, Illinois, Indiana, Maryland, Michigan, New Jersey and Texas.
Where is Spark Energy located?
Spark Energy is based out of Houston, Texas.
Is Spark Energy legit?
Spark Energy provides competitive natural gas and electricity rates to residents and businesses in select states. It also offers renewable energy options and fixed or variable rates. It has the potential to charge less than local utility companies, but Spark customers do risk higher rates as energy costs change.
Spark Energy Gas and Electricity Reviews
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I've had service going on three years and I noticed that the price is increasing. They're becoming non-competitive. The reps are pretty friendly but if they go up on rates again, I will be leaving them.
Thank you for sharing your experience. While we strive to maintain competitive pricing, sometimes adjustments are necessary due to various factors, such as changes in the market or operational costs. We understand the importance of affordability and it is our goal to provide our customers with competitive pricing without compromising on quality service. Your satisfaction is our priority and we're here if you have any other concerns you'd like to discuss.
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I really liked how it was super easy to go through the application process at Spark. No hoops to jump through, especially because it was through PG&E. Whenever there is a possible issue, they always work with us and contact us. However, there's a lack of interaction. It's so seamless that it blends into the background of PG&E that I sometimes forget that it's there as an individual.
Thank you for leaving us a review. We are glad to hear that you found the application process easy and that we have been responsive when it comes to addressing any possible issues. Our team is dedicated providing our customers with excellent service, and we truly appreciate your feedback.
I have been with Spark since I purchased my home six years ago and have been able to continue to renew my contract at a competitive rate. I did have one issue with a duplicate draft from my account, the bank and spark resolved timely and to my satisfaction.
Thank you for your insightful comments. We appreciate your business and understanding when issues arise. We're extremely grateful for long-term customers like you!
Everything was always good. The only big thing was Spark Energy's fixed rates were a lot more visible. I was looking at different providers. So, that was a lot easier as far as ease of use was concerned. Otherwise, the rates were competitive with others, and typically, a bit better.
Thank you for your review. We are delighted to hear your feedback as we strive to provide the best customer experience all around. We appreciate your kind words and your business.
Spark was within the price that I was looking for. They asked me three questions then told me the fixed rate was the one for me. So far, they're way better than TX Energy and Ambit. I love Spark. I do everything on the website. It's very easy to navigate.
We're so grateful for customers like you. Thank you for giving us the opportunity to supply your home with energy and for taking the time to share your feedback.
I have been a customer for over 12 months. Everything was great until they overcharged me in April. After talking to them they assured me it would be corrected. In May they overcharged me again. They send me a debit card, that I can't use everywhere, or to pay their future bills. This company has many problems. Beware. !
We're very sorry to hear of these issues and we'd like to ensure this is resolved for you. Please email us at officeofthepresident@sparkenergy.com with your account details so we can assist you. Thank you.
I've been with Sparks Energy for about 3 to 5 years may have been longer I don't remember. They were under another name but I can't remember. I use to love electricity billing but it's outrageous. My lights nor heater/ac is running but my bill keeps rising. I started out paying on an average of $98 to $110. Now I'm paying $247 a month. It's ridiculous.
We're truly saddened to hear that you aren't happy with the service. We'd love to go over your account with you; please email us at officeofthepresident@sparkenergy.com with your specific account details so we can assist. Thank you.
I had an issue with Spark Energy where they doubled my rates for five months. I got it resolved, but I never got any refund for when they did that without telling me. I'm afraid that they're gonna raise my rates out of nowhere again.
We're sorry that you had this issue and we'd be happy to review what transpired. Please email us at officeofthepresident@sparkenergy.com with your account number so we can help you. Thank you.
Sold me low rate for gas commodity but in reality it was only gas procurement service which replaced only a small part of PG&E gas bill for heating. Result was higher cost because PG&E gas procurement charge is less than Spark Energy gas procurement charge.
We're sorry to hear that you felt misled and would definitely like the chance to review your account for you. Please email us at officeofthepresident@sparkenergy.com with your account information so we can assist you. Thank you.
They never send me disconnect notice or they send it to wrong address and they want to charge me for it. They give three days to pay the past due electric bill and I paid it on third, but they still want to charge me for disconnect notice, they never send out.
We definitely understand your frustration regarding the disconnect notices. Please allow us the opportunity to review your account to confirm what transpired. We ask that you email us at officeofthepresident@sparkenergy.com with your account information so we can assist. We hope to hear from you soon.
Spark Energy Gas and Electricity Company Information
- Social media:
- Company Name:
- Spark Energy Gas and Electricity
- Company Type:
- Public
- Ticker Symbol:
- SPKE
- Year Founded:
- 1999
- Address:
- 12140 Wickchester Lane, Suite #100
- City:
- Houston
- State/Province:
- TX
- Postal Code:
- 77079
- Country:
- United States
- Fax:
- 877-375-8007
- Website:
- www.sparkenergy.com