Spark Energy Gas and Electricity

This is my first 5 months with Spark Energy. So far it's been a good relationship after getting through an issue with the initial signup. I plan to renew with Spark Energy and continue our relationship without any other issues along the way.

Customer service is terrible. I needed my service transferred to my new address because I was moving. They never shut down the account for my old address. When I received two invoices and called them about it they told me not to worry about it because it was a mistake. Just like the previous mistake that they had emailed out to everyone confirming plan renewals. As they make mistakes they expect you to pay for it. And will put all the blame on you. Save yourself some time.

Spark Energy had the lowest rate and it was a year-by-year thing. It was simple to switch but once I signed up and did everything, I didn't hear from anyone until I got something in the mail maybe a month later.

Spark Energy charged their fees per kilowatt-hour, so I went with them. Based on my usage, the fixed-rate made the most sense. My experience with them has been favorable.

I've had Spark for a long time and I like their rates. I’m also satisfied with their service and when I dealt with their reps, it was a good interaction.

I was with Reliant before and one of my friends referred me to Spark Energy. Since then, I'm doing well. I'm paying the lowest cost since I've been in America. Whatever the charge was fair. So far, I'm happy with their services. I also brought one guy onboard this year.

Spark Energy is providing better rates compared to the one in the market and that made me sign up with them. The sign-up process was good, but there should be one tool you could operate multiple times. One is for the login and again, for the payment, it would go to the different area of things. Other than that, I would recommend Spark Energy.

I've used everybody, and Direct Energy was good at first, but then, they started charging this delivery fee, and this and that. By then, your bill is $400. I did a search one day, found Spark Energy, and signed up for the three-month plan to see if it would save me money. It did, so then I extended it when my three months were up. I've done everything over the web, including signing up, paying bills and when I renewed. It was very simple. Also, my highest bill, to date, of my contract was $97. It's been anywhere from 70 to 80. With Direct Energy, I was paying a lot more a month (200 to 300). I've sent a bunch of people over to Spark and I haven't heard anything negative. Hopefully, they’ll keep treating us right.

We like Spark Energy. I’ve spoken with somebody on the phone at the very beginning and it was really good. She helped me, before I signed, feel good about what I was doing and in case I had to move out early or whatever happens. I work in an area where energy isn't regulated and I don't have any choice over who I use. We’ve used Entergy, and they have astronomical prices. We pay astronomical prices for energy at work, but where I live, I’m saving money.

Spark Energy is a little better than the provider we had in the past. The guy I talked to was also really nice. He took the time to talk to me and explained everything.