Spark Energy Gas and Electricity Reviews

My PG&E gas bill went up after I joined Spark Energy. PG&E gives me $3.88 credit for procurement and Spark Energy charges me $29.01 for gas procurement. This is a ripoff and Spark Energy charges $100.00 for cancellation of contract.

I recently switched to Spark Energy for both my gas and electricity services, and I'm pleased to say it's been a positive experience overall. One of the main reasons I decided to switch to Spark Energy was their competitive pricing. After comparing rates with several other providers, I found that Spark offered some of the most competitive rates in the market without compromising on quality or service.

I signed up with Spark Energy for an introductory offer to save on my gas bill. I have not received information from them since I signed up. They significantly increased the cost of my electric ComEd bill. I realized a sharp increase and called ComEd to find Spark Energy has been charging me, without my knowledge, more than three times what ComEd charges without any benefit to me. To add insult to injury, when I called to cancel Spark Energy they tried to keep me offering me a rate "still" more than ComEd! Spark Energy has deceived me for years. I feel concerned they deceive others. AVOID SPARK ENERGY. FRAUDULENT RIP-OFF!

I have been a Spark energy company customer for several years. My most recent electric bill increased by $200 for the month when I called my electric service provider they informed me Spark's rate was $.19 per kilowatt where their rate is $0.07 per kilowatt in calling Spark Energy, I was informed that my contract had expired and I was put on a variable month to month rate unbeknownst to me. This variable rate is almost criminal. My bill with my electric server service provider would’ve been $115 versus $330 with Spark for the month of July. I canceled with Spark Energy and was worn others to not enroll in such a program.

The rate was going to increase significantly so I called Spark Energy and worked out a deal.

I have been a customer for over 12 months. Everything was great until they overcharged me in April. After talking to them they assured me it would be corrected. In May they overcharged me again. They send me a debit card, that I can't use everywhere, or to pay their future bills. This company has many problems. Beware. !

I've had service going on three years and I noticed that the price is increasing. They're becoming non-competitive. The reps are pretty friendly but if they go up on rates again, I will be leaving them.

I really liked how it was super easy to go through the application process at Spark. No hoops to jump through, especially because it was through PG&E. Whenever there is a possible issue, they always work with us and contact us. However, there's a lack of interaction. It's so seamless that it blends into the background of PG&E that I sometimes forget that it's there as an individual.

Spark is a good service. Every representative I talked to is very professional and courteous, and very knowledgeable about what they're doing. So, I don't have any complaints on the customer service side. The efficiency side is pretty good, too.

I've been with Sparks Energy for about 3 to 5 years may have been longer I don't remember. They were under another name but I can't remember. I use to love electricity billing but it's outrageous. My lights nor heater/ac is running but my bill keeps rising. I started out paying on an average of $98 to $110. Now I'm paying $247 a month. It's ridiculous.