Spark Energy Gas and Electricity

The lady that signed me up went over everything. She explained what am I using my electricity for and how often I’m at my home. We went over some plans and we came to an agreement on what plan would be the best plan to work out for me. She was really nice. Even when I was late, they'd call me and see exactly what they could do as far as when I was gonna make the payment so my service wouldn't get disconnected. They also responded very well. Any problem I have ever had in the past, they were on it. Overall, I'm very satisfied with the service.

I was doing research on rates, as far as how everything went with the deregulation of everything and pricing, and just decided to give Spark Energy a try. I did all the research online, and then called to get everything set up to make sure that I went into the plan that I wanted. I'm hoping at some point in time Spark does something more fixed rate so that once we get an average of bills, then I can work on something more fixed rate to budget a bit better.

Spark Energy's rate is less compared to others, so I went with them. I've been with them for a few months now and they're good. But they don't have a good renewal process. I am a previous Spark Energy customer. My rate plan changed which forced me to go out and switch to somebody else. I didn't want to pay too much money when I was renewing. If I'm at 8.5 cents or 9 cents and I want to renew at the same time, same price, Spark Energy should be able to renew it. I understand that rate changes but if they have that plan, they should give me the option to renew it. They should be competitive enough with other providers, then only I can be with them.

I'm glad with Spark's service. I like the prices. I got a good rate. I used to have a different company that I feel like they rate me too much money. To me, Spark is the best. When somebody comes and offers me electricity, I tell them, “No, I got the best company. I'm okay with this company. I got the best price. I don't think you’re gonna give me this. Or maybe you’ll offer it to me for a couple of months, and then raise it up. And then the same story all the time." There are a lot of tricks on the system that people trick you. I never feel that on this company.

I had moved to Waco, from Killeen back in 2016. I Googled about a good energy service provider, Spark Energy popped up and I went with them and kept using them ever since. They have been really good to me. I used TXU and Reliant before and they were terrible. Those other companies, it's a nightmare just talking to an actual person. But Spark has been awesome. They're really quick on the phone. And they seem to have more of a provider to customer relationship that other companies don't have. That's what I really like about them. If you're looking to switch over or needed electric somewhere, I'd recommend Spark for sure.

My sister referred me to Spark. My experience with their reps has been really good. The wait wasn’t even really long at all when I needed to get in contact with the representative. They were always very polite. Everything was really good.

I looked at every plan of six providers and I decided to choose Spark. This was the first plan that I saw that has a stable fee for the wattage. I did the sign-up online and that was really easy. Everything has gone really well.

Spark is a good electric company. I've only had it about half a year and my experience with them has been fair. I would recommend it. The only issue is on the whole power outage stuff.

I have a fixed rate with Spark. I prefer to have that. Their customer service was really good. The rep I talked to today was really nice and she answered all my questions.

I found Spark Energy on the internet and liked how cheap they were.