Spark Energy Gas and Electricity

My neighbor that lives next door told me how low his electric bill was, and mine had been running kinda high. I asked him what company is he with. He told me he's with Spark. I asked if he could give me their phone number and he did. Different providers all start off pretty good, but it seems like as time goes on, the price goes up a little bit, but I stay pretty much the same. There are two of us living in the house. It’s a small house with three bedrooms. And I’ve tried to keep the electric down as much as I can. I only wash a couple of times a week and try to turn the lights off. And just little things so that the bill won’t be too high.

My previous father-in-law used Spark Energy and recommended them. I've been with them for at least 10 years. They're kinda no-nonsense. I don’t have to deal with any paperwork and the payment comes automatically out of my account, which is handy. Their rates seem to be pretty low in comparison with the local provider, which is Reliant. My rate changes based on usage, at my rate per kilowatt hour as well. I've had to call their customer service once and it was super fast. They had my issue resolved in the same phone call within a matter of about five minutes. So, by the time we got through, I got an email that said the times were new, and every package they have available is on the website. So, it’s very self-explanatory and easy to use.

Verde Energy said that if I wanted to continue with the energy supplier, they would transfer me to Spark Energy. And I got transferred. I have been getting rebate checks from Verde Energy, so I was used to that. And with Spark Energy, I didn’t qualify. But their rep said that he had put in for me to get adjusted checks again and I had never got adjusted checks from Spark Energy. Also, there's a difference with the letters I get from Spark and Verde. If I got mail from Verde, it would be telling me that they were my energy supplier. I was getting rebate checks, and then they would still be my energy supplier. Having to pay for energy supplier doesn’t bother me because they're still considerably low. I've tried to really watch how I use my electricity.

We had Spark when we were at our other house and then we moved here about eight months ago. The day I moved, I had them leave the power on at the old place for one more day, and that way we had a good transition. I had plenty of time to do the setting up and everything was good. We were offered a lower rate over a longer period, and the rate was the same when we moved. The amount on our electric bill has been fairly consistent and it has been cheaper moving over here. The only thing we have issues with is our gas. However, our rate is about to go up and we need to set it again. Still, Spark has great rates and great customer service too. There's not a bunch of wait-on-the-phone whenever I wanna talk to somebody and they're very easy to deal with.

We checked Spark Energy and they seemed to be reputable. They had a better rate, too. I’ve checked from one year to the next to see if there was a difference and there was a slight difference in 2018 because it was a little colder. 2016 and 2017 weren’t too bad. This year, being as cold as it is, it probably cost us a bit more, but it wouldn’t cost us more with anybody else. Spark Energy has not changed its price at all and it has been the same for the last several years.

I had Spark before and all they did was lie to me. They told me that I would be receiving two checks, and never received any of them. They hire all the people to go online to get everybody’s business, to make phone calls, and all they do is lie. I’m tired of that.

I liked the lower bills with Spark. Their team was very polite and very informative. I was with them for about half a year. Right now, I’m not with them because I moved. But I got a call yesterday and they were asking me. Their service was really good.

Spark Energy Green was calling me and I signed up with them since switching to them was the only way I could lower my bills. Their service is okay and I have them since August. Since then, I have money left to buy things that I needed. I have also finally lowered my bills but they started going up now.

I’m on a fixed income and when my previous company's cost went up really high, I changed to Spark Energy. However, they were even higher. I talked to a very pleasant young man and he said that he was gonna try to put me in some fixed rate for the next year or two, but I have to be committed for the next year or two. At that point, I had no other choice. The bill came down a little bit but not where it used to be with the other energy company. It’s something that I’m stuck with until I finish the contract, but then I'll take it from there.

I’m a senior and looking for savings. I switched over to Spark Energy, but it has been a little expensive for me and I’ve been thinking of going back to the provider I had before. We hardly put the light on and we conserve, but the bill still stays the same at around 130. I also don’t get the full bill so I could see what’s going on, which is not a good thing. I just get the balance and I pay it so, I might go back to paper. I like their service though and haven’t had a problem with it.