Spark Energy Gas and Electricity

I've always chosen to go with the big, main company here, and then I looked into Spark and it was one of the lowest rates I was able to find. I've been doing a lot of energy efficiency for my home and one thing I like to do was look at my history to see what it was last year compared to this year and match up if it went up or if it went down. I wanted to see if it was really paying itself off. And ever since I switched to Spark, my bill has been a lot less. My last bill was only $74 and my house is four bedrooms, 2,200 square foot house, and to me that’s very reasonable. I recommended Spark to a lot of my family once I started seeing how low my bill has gone, it's just that they don’t wanna pay the high deposit. Nevertheless, I've been super happy with Spark.

My neighbor that lives next door told me how low his electric bill was, and mine had been running kinda high. I asked him what company is he with. He told me he's with Spark. I asked if he could give me their phone number and he did. Different providers all start off pretty good, but it seems like as time goes on, the price goes up a little bit, but I stay pretty much the same. There are two of us living in the house. It’s a small house with three bedrooms. And I’ve tried to keep the electric down as much as I can. I only wash a couple of times a week and try to turn the lights off. And just little things so that the bill won’t be too high.

I was previously with Direct Energy and I had a good rate with them. Everything was fine but from a bill of $57 for one month, it went to almost $300 on the next month. It was huge, so I called them and I asked what was going on and if there was a mistake. They said that I was on a promotional rate that had expired and no one told me. The rep said that I should have reviewed something and I did. So, I thought of finding someone else. My friend Natalie had just switched to Spark and she was telling me how much she loves them and she gave me the information. Price stability is extremely important, which was the reason why I chose Spark. I can pinpoint what my bill is gonna be every month without me having to look at it. It has been wonderful because it has been affordable.

My previous father-in-law used Spark Energy and recommended them. I've been with them for at least 10 years. They're kinda no-nonsense. I don’t have to deal with any paperwork and the payment comes automatically out of my account, which is handy. Their rates seem to be pretty low in comparison with the local provider, which is Reliant. My rate changes based on usage, at my rate per kilowatt hour as well. I've had to call their customer service once and it was super fast. They had my issue resolved in the same phone call within a matter of about five minutes. So, by the time we got through, I got an email that said the times were new, and every package they have available is on the website. So, it’s very self-explanatory and easy to use.

I've had Spark Energy for 10 years. Spark Energy gives a good rate and I don’t have to call them and say, “What’s going on with my bill?” I got out of Spark Energy at one time and went with Reliant but I didn’t like it. Reliant would tell me 5 cent a kilowatt, but at the end of the day, I feel like where is this EDC coming from? It was just so high. Why am I paying 130 or 150 when I don’t really use the service and I am not at home? I went back to Spark and I’m happy with them. Spark's customer service is always friendly. They call me when my bill is due and and see what’s going on. I have no problem with Spark and I've also sent people to them.

I was fraudulently signed up a few years ago to Spark Energy! They claim one of their salesman came to my address and had me sign up... Fact is I was NOT home for the first half of the day they claim this happened and later in the day I had company over - NO ONE CAME TO MY DOOR from Spark and they certainly didn't show up later that evening either!

I have a received an early termination fee letter and it says that I have to pay $100. I don't even remember signing up for Spark Energy. One day someone knocked my door claiming to be a representative of my provider and took some info. Few days after that I started receiving mails from sparkenergy, as I didn't sign up for sparkenergy I kept ignoring their mails. Looks like they are trying to scam people by sending their agents as agents of my provider. Beware of these people, I will not trust anyone who knocks my door again, lesson learned. And I am never trusting sparkenergy ever again.

I agree with Marie in Sacramento. There are door to door salesmen that pretty much demand to see your PG&E bill. They told me that if I added them to my already existing account that my bill would be half of what it originally came in as monthly. This conversation was not recorded. I of course agreed because who doesnt want a lower bill? She then put me on a recorded line with a gentleman who asked me if I understand what I agreed to. I said yes.

Spark called me and said that I was gonna be able to rebate with them. They would mail it. I switched but I haven't gotten a rebate, only a bill from them. I've been with them going on three months now and my bill's about the same.

They’re supposed to send me a $50 check one day but I never received it. But other than that, my monthly bill is okay.