E-Z Pass

Most corrupt company ever. Getting banged for a $25 revocation fee, $16 lost tag fee (didn't lose it) and a $10 tag forfeit fee!! All added to a $6.13 bill that I couldn't send in due to being hospitalized and they won't reimburse me on the fraudulent charges they're hitting me with. Stay the "you know what" away and just drive through the tolls!!

E-Z Pass might sound really convenient, until you get it set up for your trucking business. Even though you have a positive balance, active account, and confirmed funds. They WILL NOT let you use the lanes until you have the physical (ugly) transponder in order for in to read it by antenna. I mean...hello?? It's 2022, how about we open those lanes, catch license plates, and charge the account? Oh wait! It's already being done! It's called PikePass! I guess people in the South actually know what they are doing. E-Z Pass is a joke and waste of money. Period.

$50 fee on a $4.16 Bill. Screw off New York. Seriously, this is bull and a total screw job. 1 star is too many. I think this is a total scam and the state should be ashamed. Seriously, screw off. You're not a bank, you're not fund raising. My $4.16 does nothing.

I tried to pay the toll charges using app TollsNY (**) and every time the transaction fails at final page but amount get deducted from my credit card but it was a false transaction so I tried 3 teams in 15 days of interval but it never worked and even I tried from their web site but it was not able to search my bill. I never received bill by mail or any manner. I have really frustrating experience to pay back my charges. At last I called their customer service and paid over phone...I hope this time it work but expect verbal receipt number. I don't have anything in written that I cleared my due. I would encourage to go with a toll device pay in advance.

We received toll violation on our NJ travel, but we paid all these toll fees with cash payments. Unfortunately, we were not able to keep our receipts...Accordingly, I called the CS number and waited forever before someone finally answered my call...I described the situation with them and told them about the incident...They told me to produce the receipt...I told them that I do not have the receipts anymore and they just told me they could not exempt my bill without the receipt...

I have been sent falsified toll violation notices from New Jersey and Maryland. I was traveling from New York to Memphis on 9/1/2021. I paid at these toll booths. I remember going through the toll booth in New Jersey. After I paid, I was asked if I wanted a receipt and I declined. I received a bill for a violation anyway. This indicates that the individual collecting the toll intentionally falsified a violation.

This is the worst company I deal with. I opened my account in 2020 and I put $25 and today which is 03/2022. I call them to explain to me what's going on with my money because I never travel nowhere. I didn't go anywhere and I have only $1.76 so please guess before you get your E-Z Pass. Make sure you on the right position because they even when you call them you take too long to answer your call and and however.

This is one of the worst companies out there. I use EZ Pass more than the average person (rideshare). I also use it when traveling. They have no competitors in DMV area allowing them to charge $50 on tolls if they want on express lanes. There is no low balance notice and if you have 2 cars registered and go below $20 you get charged $70. I have to watch my account like a hawk and have to keep adding money every week to prevent the $70 charge which is critical for me financially. If there were a competitor I would likely use them though I strongly feel that companies of this sort are severely unregulated and badly managed.

I received a Toll violation notice in the mail, it show that I went through lane 41 at the Newark Delaware toll plaza, they are saying that is an E-Z Pass only lane. I don't have ezpass, so I went to a cash lane and paid the toll with a person. I have read other reviews of people who said the same thing. This is very shady to me and get more questionable by the other reviews I have read.

Don't trust this company. They do whatever that they can do to trick you and stole your money. Don't trust this company. I certify that this review is based on my own experience and is my genuine opinion of this business, and that I have no personal or business relationship with this organization.