Con Edison Reviews

Con Edison discovered a leaking gas line to my home. When excavating the street to access the gas main line, they damaged my water service, because the company they used marked the underground utilities incorrectly. Con Edison's on-site supervisor admitted on more than one occasion that the water service was damaged by their work.

My recent bill is 10 times higher than what it should have been. I was told that the meter was read and I should unplug everything in the apartment, then read the meter. They will not send anyone to verify that the meter is hooked up to only my apartment. This is not the first time that we have been overcharged by Con Ed. My account number is ** and is registered to John ** at **, which is our billing address.

I was out of town for 3 weeks in June of this year (20 days). The apartment was locked up and everything turned off, except the fridge, which I turned way down. No one was in there. My Con Ed bill for June was higher than for May ($95.07). In addition, when I called to complain, they said they would send someone out to check the meter at an additional charge of $19.00. I said okay because I knew I was right. They told me the reading was correct. I know it was not. I have no recourse.

After living on my own for many years, I recently moved into a small two-BR apt. after having my electricity turned off a couple of times because our landlord hadn't paid off a $3000 bill. I finally transferred the bill to my name. On average, in the past, monthly, I would pay about 80 bucks during the summer. My first bill was for 15 days and the amount was $115. I was shocked and I called them up right away. We finally realized that they were billing me for the wrong meter. When the problem was finally amended, I received a 2nd bill for 30 days for a total of $320! I'm not sure what's going on but they won't let me talk to a supervisor and won't tell me anything about what's going on. I know a little bit about electricity and there absolutely is no way that I'm using as much electricity as they say I am. Please help me! My roommate lost his job and mine has a low income. There's no way I can afford rent, gas and electricity when they are screwing me like this.

Con Edison was doing work in my area. They insisted to do some minor work on my property with my lawn and concrete and promised it would be as good as new. Con Edison jack hammered and broke my entire yard from the curb straight down to my patio. In the process, they jumped over my fence and cut and butchered 13 trees to the point that the branches were cut from the floor up 5 ft. high. These trees provided privacy and safety. Years ago, a man called my child over to the fence which alarmed me. Since then, I made sure that my trees provided shade and cover so no one could put their head or hands to grab my children. Con Edison sent someone today who stated they don't know what to do or when anything will be done. I am so upset, angry and frustrated with Con Ed. I got conned.

I've been on a level payment plan for a year paying $363.00 monthly. Two months ago, they asked for an additional payment of $780.00. Now the latest bill, they want $1,227.04 payable immediately. If I do not pay, they will turn off my service according to the bill; and I also have to pay them an additional $935 to reinstall my service. Something has to be done with this company. The bills are getting higher and higher every minute of every day. I feel that all companies, Verizon, Con Edison, National Grid, etc. are trying to squeeze the life out of people. It's a monopoly that must be stopped. Every month, bills get higher and higher with no justice.

I am constantly getting estimated bills, and when I get my bill, it is over $300. When I really looked at my bill, they are charging me delivery charges. They determine the delivery charges according to my bill. If my bill is $93, the delivery charge is $120. After taxes and everything, my bill is $207, $263, etc. I can't afford this, what can I do? I had to get payment plans, and when I think I am finished, they come up with some other bill that I am supposed to owe. I have never seen anything like it before in my life.

I, and actually we, have a problem for many years of overcharge by Con Edison electric company in NY. This company charges us hugely for supplying us with electricity. When the oil was around $150/barrel in Summer of 2008, Con Edison charged us about 20 cents/kwh which is huge. I know Con Edison generates electricity using gas, oil and other sources. The prices of gas and oil went down a lot. The price of a barrel of oil went down to be in the $30 and Con Edison is still charging us a lot. I noticed Con Edison charged me for the period December 8, 2008 to Jan. 8, 2009 at $11.1034/kwh. I called Con Edison representatives at 888-752-6633, 212-243-1900, 212-460-4600 and then 800-342-3377. They all said Con Edison charges market price but no one was able to tell me what is market price.

I have been getting extremely high electric bills. I was charged $43.76 for only 3 days of electricity, and I hadn't even moved into my apartment yet. The next bill I received was for $861.22 for 30 days. I live in a two bedroom apartment, did not keep air conditioning on at all times nor in all rooms, and ran the dishwasher once a week. I called ConEdison 4 times and was told to unplug everything and check the meter to see if someone was stealing electricity from me. I did that and the meter stopped. They then told me that a specialist was going to call me. Haven't heard from the specialist yet. Everyone I spoke to on the phone from ConEdison did not seem to offer any help than that saying that I had a lot of appliances and that was the reason my bill was so high. The thing is, I am not here on a lot of weekends, and don't use air conditioning all the time, nor any of the other appliances. There is definitely something wrong with the meter and they are not taking responsibility.

Bill suddenly changed from an average of $40 p/m without explanation. I live alone and have NOT changed my energy consumption. Now I'm being charged on average 150+/month (three consecutive months so far) for electricity for a junior 1 BR that I don't use at all during the day or most weekends. I am in that apt usually late nights only. I compared my bill to other tenants in that building and neighbors with 2 BR who are home during the day pay less. I requested that ConEd investigate not only the meter reading but how things are connected and if perhaps someone else is using my gas & elec as well as any other possible reason for the triplication of my bill. No answer.

Basically, Con Ed was charging me for over 1 years at a commercial rate. When the error was identified, my rate was changed to residential. It is Con Ed who inputs residential or commercial, and clearly I called as an individual seeking electricity for my apartment, which Con Ed services a number of tenants in. I received a letter that Con Ed will not refund me any money for their error. When I call the people listed on the letter, they never get back to me.

I live in a one room studio and my bill is enough to cover a 3 bedroom condo. This has to stop. Initially, when I moved into my apartment, I was on a low income payment program. Con Ed kept sending solicitations to enroll in an savings program of some sort. Skeptically and ruluctantly, I enrolled. Since enrolling, my bill has skyrocketed. Every month it's inflated by $5-10. The majority of the plugs are kept unpluged except when used, I'm at work during the day - the utilities are not being used. I don't use many lights in the evenings. (I like darkness - the light from the tv is sufficient as it allows me to calm down from the day.) I don't use the air conditioner as it's bad for my voice, and I have my own built-in heater - I don't need the heater during the winter.

I have been getting high bills for a long time now. And I'm tired of calling then so they could take care of the problem and all they do is give the ru around. I live along I work all day and I get a bill for $236.00. Its crazy. I think someone is stilling my electricity

This is not about service. Today June 3rd, 2008 at 7:45 Am, I confronted a Con Ed worker urinating on a public street corner. THe crew has been working there for months and neighbors have complained about the smell of urination. Today I saw it myself. In full Con Ed uniform, on the corner of Church Avenue and Westminster Road. This is a very public corner with two way traffic and the whole crew was right there apparently unconcerned about it.

During the week of Memorial 5/08. Con Edsion was working in the area of Co-0p City in the Bronx. Con Edsion most have cut the power off in my area or building and now my T.V. set is not working. I call the cable company (Cablevision) and they try to fix it and they said everything is working fine at there end. I call Con Edsion and explain what had happened and they said its has to be the cable co. And I know its not, because the cable is working on my other T.V.

In the year of 2007 I noticed that there were two company that was charging me for electric service, that was ConEd and Hudson Energy. I called both company and made it clear that I only wants to deal with ConEd no second company and they take it off. Now I come to understant the the same procedure is happening again where I have been billed by the two company.

Con-ed and nicor gas want to control my checking acct and pull out money when they want to. I do have my car/home insurance and vonage [phone] taken out automatically and a life insurance payment. I pay online my cable and a gasoline card and my Trib. paper but I pay it when I want to. That's why I still snail mail those other two. When I will be able to set up an acct. and access it online approx the same time and pay then I'll do it, not otherwise.

Is there a way to verify ConEdison readings and bills by a third party, since I believe they can charge anything they want? My bills make no sense since I can compare my business and home bills.

I have been contacting the Share Group Department (Con Edison Co. of New York) since january 1st. They are impossible to get through to! It's in my landlord's name and I would like it to be in my name because it comes out cheaper. Nobody has contacted me back at all regarding this problem. My landlord is assuring me all is well on his end, but nobody from Con Edison is confirming this; and to this date my Con Edison has not been transferred into my name. I would like someone to resolve this and I was told that maybe you could help. thank you

I had to make an installment agreement the previous month owing to a $400 plus electric and gas bill, which is utterly ridiculous. I reside in the first floor apartment of a two-family house. There is never a great deal of electricity being used nor is there a great deal of gas being used. I came out better when I was getting an estimated bill, which the $400+ was based on. Now that I have made myself available to them, my bill is $500+ which makes me want to cry because I thought it would be much lower being that once they did their calculations based on actual vs estimated for the past several months (12) they came out that that they overcharged me by $22 for gas, which trust me they should have owed me money but you know that will never happen. I have tried on numerous occasions to get them to come and look at these meters for accuracy but they say nothing is wrong. SOMETHING IS DEFINITELY WRONG.

Since moving into my new condominium unit, I have been drastically overcharged. Prior to moving into this new facility, I received no more than $100.00 monthly electric bills. When I moved into this new place, the bills were more like $400 - $500 a month. You have to know there is a problem when I started receiving $800.00 a month electric bills when I am never home (ever since December 2007). I can prove that I am never home. I work my first job with New Jersey State Division of Family services in Cranford, NJ and am out of the house from 8:00 a.m. through 6:00 p.m. My second job takes me out of the house from 10:00 p.m. until 4:00 p.m. The heat has not been turned on, neither have any of the other appliances. I have a complaint with the Public Service Commission which has been sat on since I made one. I would want to be compensated for the overpayment charges since 2001. Con Edison's response is no response.

I am sure this is nothing new, but as we try to find ways to cut back and deal with the economy I noticed that almost 40% of Con-Ed electric bill is for service charges. Our house is about 800 square feet, heated by oil and we have a $90 dollar electric bill in January and $33.50 of it is for supposed maintenance and customer care service charges. This is an absolutely unfair amount and even if we chose an ESCO, we still would have to pay Con-Ed's fees, leaving us no recourse but to pay nearly $400 dollars a year just in fees. We don't even use customer service as we conduct all our transactions online.

I noticed that starting with the November 2007 bill, my Con Edison gas supply portion has a charge named Merchant function charge, which has been running about 3.7-3.9% of the total gas supply bill. This charge is associated with procuring and storing NG, credit and collection related activities and uncollectable accounts, according to what's printed on my bill. When I questioned ConEd about this charge, their reply was that this charge had been included in other charges and was now being broken out separately. I don't think that this charge was billed prior to November 2007. The supply charges had always been calculated by multiplying the per-therm rate by the number of therms, whereas the Merchant function charge does not seem to be a calculated value from the per-therm rate. I asked ConEd to send to me information on this Merchant function charge and how it is calculated, twice. Both times they ignored my request.

247 Therms, your estimate, cannot be correct. Who took this reading? How was your estimate arrived at? I am very concientious about energy use as welol as it's impact on the environment. I am not a fuelish person. That is why I switched from oil to gas. My home has been totally insulated. I do not use electric heaters or any other electrcal appliances that would account for my home's alleged increased use of energy. My boiler is never set higher than 70 degrees Fahrenheit. My windows and doors are double insulated; they are designed to keep the heat in my home. In the summer the boiler is turned off. Please investigate this incident thoroughly and correct your erroneous calculations.

I have been contacting the Share Group Department (Con Edison Co. of New York) for a week now to no avail. They will not turn on my electricity in my new apt. because they show it is a shared meter with the landlord. Nobody has contacted me back at all regarding this problem. My landlord is assuring me all is well on his end, but nobody from Con Edison is confirming this; and to this date my Con Edison has not been transferred into my name. I would like someone to resolve this and I was told that maybe you could help.

Con Ed always advertised other Utility Co.'s, it sounded like we could save money, however we were not told that we would be paying Con Ed & 2 other utility Co., our highest Bill in this home was about $350.00, our current bill for example is:

I requested that ConEd investigate not only the meter reading but how things are connected and if perhaps someone else is using my gas & elec. No answer.

CON EDISON NEGLIGENCE BY WITHHOLDING CRITICAL INFORMATION - I recently received an adjusted electrical bill that covered a 12 month period for $5,446. This adjusted bill covered 5/05-5/06.

I work during the week and am never home when the meter reader comes around. I have had several estimated readings. I live in the basement apartment and my tenant who lived upstairs moved out the end of Dec. When I called in my meter reading, they told me that I owe $1,700. Although I doubt that could be possible, I told them that they must come and do a meter reading.

Before I moved to my new address, I lived approximately 10 blocks away in the same area in Brooklyn, ie. Canarsie. My electricity bill was then approximately, $40.00 per month. Since I moved my electric bill has suddenly jumped to approximately $77.00 per month.