Westgate Resorts Reviews

The price made us choose Westgate. The check-in and check-out process was very good, and the line moved along well. It was a very good experience, and we hope to return.

I travel for work and go to Orlando a few times a year. The company I work for puts us up at Westgate, and usually it’s pretty good. On my last two trips, it was more hectic. It felt more crowded, with newer staff and more issues with the rooms. I’ve already had to switch rooms three times this year. I’ve been there three times, and on one trip alone, I had to switch rooms twice.

I visited the location in Manhattan! I was there from January 27, 2025 until February 16, 2025. I never received my reward points for staying that long! I did appreciate my housekeeper for cleaning my room every day because after 12 hrs of work I needed a clean room! The hotel staff was rude at the front desk.

I've always come to Westgate, because I love the service and the atmosphere there. This is one of my favorite go-to resorts. My experience has always been good. Our last visit, however, was a little hectic because we had to wait out in the hallway for 45 minutes. When we got to our room, I couldn't get in because, apparently, the door was locked from the inside. There was also hair in the hot tub area. It wasn't thoroughly clean, so we ended up having to switch over to another suite.

We had a great family adventure at Westgate and we loved it. We were going to Disney World and then Cocoa Beach, and my son and I came up with Westgate Cocoa. Neither of us had ever been there, but it sounded like a great place, so we went there, and it was a great decision. The only issue we had was it was a bit hard to figure out where to park, but we worked that out. The whole staff was awesome. They were very friendly, helpful, the service was very good and engaging, it made us feel at home, and the rooms were terrific. We went out to eat, so we didn't eat dinner there, but we partook in the bar happy hour and the food was great. We could walk across to the beach, we played miniature gold down the street, so there were lots of fun things to do. We had a fantastic time.

We had a good experience at Westgate. The check-in process was very easy and the gentleman at the desk was amazing. He helped us with a couple of different things and he was very accommodating. Our room was very old but it needed to be updated. But it was comfortable. We had a nice hot tub right out the door.

We went to the rodeo at Westgate River Ranch. We had some friends going and we’ve always wanted to go there so we met up with them. Checking in was easy. The line was long though so maybe they should have more people there to help check people in.

Would never recommend and I will post this anywhere I can find. They do not disclose MANY things. They give you a "thumb drive" and no paperwork to look over without people standing over you. The prices we were quoted for a week's stay were a lie, something I couldn't check because I couldn't log into my account until I received everything in the mail, how convenient!! They are NOT willing to work with you if circumstances change, so many lies! Just DON'T!

We’ve stayed at Westgate Resorts several times, at different locations. We always enjoy staying there. They’re doing the right thing to get us back every time. We always have good interactions with the staff. The reservations, checking in, and checking out couldn’t be easier. We stayed up in Smoky Mountain Resort most recently. The food options and recreational activities they have are good. In fact, because we’ve been there several times, we always go back to the restaurant at the hotel. We’ve recommended Westgate for several years now. The people we recommended them to actually have been return clients as well.

The check-in and check-out at Westgate Resorts Leisure was easy and the customer service was great. Their amenities were okay as well and I would highly recommend them.

I’ve stayed with Westgate Resorts before, but I’m also an owner. The first time we went to the Westgate in Kissimmee where the villas were, and I can’t complain about anything.

I chose to stay at Westgate because of their location. They were in a good area and I liked the part that I can look out and see a theme park that was there. It was a nice, little spot. My cousin was thinking about getting that same hotel when she takes her daughter to Disney World.

Our stay at Westgate was a Christmas present and it was great. We had the all-inclusive and we loved everything about it.

I stayed at Westgate previously. It’s nice and there are a lot of things to do. But at the River Ranch location, the check-in and check-out process was awful. I stayed in line for 35 minutes to check in. Other than that, everything else was great. The spa was excellent.

We had a wonderful time at Westgate. The pizza there is good. My daughter used the pool and the fitness facilities and she loved it. It was very nice.

I used Westgate because of a company promotional activity. I had used a different Westgate location at another time. This was the second time I've used them. I went to the restaurants and a couple of pools as well during the week. I also walked around the facility. It was very pleasant.

I wanted to do something different for my 15-year anniversary with my wife and I liked that Westgate is a resort, it’s close to Universal Disney, and we had a great experience. We ate at the pizzeria, and it was good. We also went to the pool and the water park.

A friend of mine has a condo at Westgate, I had stayed there with her before and enjoyed it, so I decided stay there again and everything was perfect.

We loved staying at the Great Bear Lodge that we found from Westgate Resorts. Staying at Westgate was convenient to everything. The people were nice and the rooms were okay with really great pillows that they use. We would consider going back.

Westgate Resorts was within my budget and the location was fairly convenient. The check-in and check-out process was fairly easy.

I had a good experience at Westgate. Once it was my time to check in, I got up there, and everybody was super friendly, explained the layout of the land to me since it's got multiple cabins, and then sent me on my way to my room. It was fast, seamless, and it was convenient. It wasn't far from any attraction, but it was also just off the beaten path, so it wasn't congested with traffic or anything. It was right next to everything without being on everything, so it was nice. I didn't take advantage of the restaurants, but I liked the fact that there was a Starbucks type place right there. There were a lot of recreational areas, and I got texts about activities, but again, I didn't participate in any of them.

Overall, Westgate was fine and it was perfect for us. We were there for my 10-year-old’s cheerleading competition, and the convenience of the resort’s location was very reasonable. The check-in and check-out process were both very easy, and the staff were very friendly, too.

The reservation, check-in and check-out process at Westgate was easy and the attitude of the staff was positive. We also ate there and it was good. The pool was not a favorite though. It was dirty. The location was convenient to places around the town we wanted to look at.

I chose Westgate because some friends of mine stayed there and referred me. We were very happy with it, and I was especially happy with how clean the rooms were. The location of the resort was just perfect, and the whole check-in and check-out process was great. It was all very simple.

I chose to stay at Westgate because of the resort’s location. And I had no issues booking it online. It was easy enough for me. The check-in process was also great. We got there a little early, and the room was ready, which was great as well.

My experience with Westgate Resorts was great. Checking in and out was great. The customer service was great. It was quick. It was no fuss, no muss.

I would recommend Westgate. It was a short stay for Pop Warner Football. I had a game and left. I didn’t pick it – the president of the league did, that’s why I had to stay there.

My experience with Westgate was just in and out. I just checked in for one night because my husband was in the hospital there at Sunrise. It was convenient because it was close to the hospital. They also have nice accommodation and excellent staff.

I visited Westgate years ago with my family. But this time, I was there for a cheer competition. It was great. Real simple and easy. They were courteous and did their job in checking me in and out. The room was great. We stayed in the little suite. It was just a bed with a little refrigerator. It was great for me. It was just my daughter and me, so it accommodated us very well. I felt the property had a lot to offer. It was clean and comfortable to stay in.

I used to go to Westgate in Orlando, but I’d never been to the one in Kissimmee. Check-in and check-out were quick, and took about 5–10 minutes.

One of my co-workers had stayed at the facility in Las Vegas, and when I went, Westgate was really nice. The apartment was comfortable, they had their own jacuzzi, and there were plenty of activities nearby. The shuttle was great. I didn’t have to drive, could make an appointment, get picked up, and dropped off on the Strip.

I stayed at Westgate mainly for the Jacuzzi tubs. The only problem I had with the room was the air conditioner. It wasn’t working when I checked in. But I called, and someone came out and fixed it within about an hour. Everything else was fine.

I chose to stay at Westgate because of the rates and the fact that they have no parking fees, which was important since my wife and I had two cars. The check-in and check-out process was very easy and the room and amenities were nice. The location was also very convenient for us. Even though they were doing some remodeling while we were there, it was still convenient to get around, and we were able to get coffee when we left very early in the morning. I would be staying there again tonight, but the rates became expensive. Other than the recent price jump, we were happy with the experience. I would rate them a 4.

We stayed there for a couple of nights. It was just a normal hotel check‑in. We stayed in a cabin, and it was good. There were no problems. We were there around Christmas and just went to see the lights. It was too cold to do anything else. I didn’t notice if the hotel had lights or a Christmas tree or anything like that.

We stayed at Westgate because it was free for the military weekend. However one of the rooms smells moldy, and then the shower didn't work, but they just switched it for us which was good. The staff were all really kind. I hope they improve their parking near check-in.

I've stayed at Westgate a few times. When I'm in the Kissimmee area or Orlando, I tend to stay at one of their resorts. Check-in and check-out are seamless. With the larger resorts, sometimes it's a little bit more of a wait, but that’s okay. In my most recent visit, the resort was very small as compared to the larger one that I normally stay at, so I didn't take advantage of any of the on-site amenities. The little market inside of the guest registration place was very small, so I did most of my things outside of the resort. But in the larger resort, I'd normally dine and swim there.

My mother in law, Sister in law and I went to the one in Orlando and it was absolutely fabulous! Everyone made things very easy to understand considering this was our first time in Florida and we are from Maine. Mostly finding places and the price to stay there wasn’t outrageous! There was one employee in particular that we absolutely adored and his name was Alroiy. I believe I’m spelling it right. Friendly, polite, and respectful. He was 5 stars just himself!

We did everything online. Westgate Resorts confirmed everything online. But when we got to there, they said it was too late for us to check in. We had to go down the street to the next one and they found our reservation. They transferred us. It was amazing. They were helpful. The food was good. I like that they have a shuttle too. I thought I had to walk to the restaurant from where our room was, but they had a shuttle.

I worked at Westgate Resorts about 30 years ago, and I like how simple the reservation process is. I also like all the restaurants there. In fact, I went and ate at the Italian and the Mexican place they opened up.

We stayed at a Westgate Resort because it was like a dude ranch and something different. Checking in and out was easy. The room was okay. But the walls were thin and we had a loud neighbor. For a couple of nights, we didn't get a lot of sleep. Other than that, it was good. We had a golf cart that we could tour around in. The location of the resort was also pretty close to what we were gonna do outside.

I had a great experience with Westgate Resorts. The check-in and check-out process was quick. We did a reservation six months in advance and they were able to accommodate us even after the hurricane hit. Even though we were a little late, we had no problem and we easily checked in. When we were there, we did use the spa and we took the tour. It's been 30 years since I was at that location, but I would say that it's still a very convenient spot for the local attractions. I just had a really fun time.

I booked with Westgate Resorts online. When I arrived, I just went to the desk and it was easy. We just stayed at the resort and did everything we wanted to do in town. The resort's location was very good for where we were going. It was a good experience and I would stay there again.

Westgate was kind of close to where we wanted to be, and the price was reasonable. And had the large room, more of a suite. Check-in was a little bit slow. We arrived a little bit early. But sometimes you get in early. The checkout was fine. Around the resort, there are a lot of restaurants. There's a pool, tennis courts, all those kinds of things. But we didn't do any of that. Everything is fine. It worked out well, location-wise.

I chose Westgate Resorts because it was the option we signed up for, and it was the closest to what we wanted. The check-in and check-out process was fine, I had no problems.

I love Westgate. That's my favorite hotel and I would not go anywhere else. The reservation, check-in and checkout process is very swift. They're very friendly and always accommodate me on everything. When I ask for anything, they're on it and very prompt. They real quick about what they do. Everything is clean and everybody is nice. But I do go out and buy food because the food in Westgate is a little expensive.

Westage offered a whole lot more than a regular hotel. And they have restaurants right there. And the price wasn’t too bad. That’s why we decided to stay there for the weekend.

We live two and a half hours away from Westgate. We live near Williamsburg and I have all my doctors down here, so when I come for appointments I like staying at their resort. Checking in and checking out is easy, I like the price, and the rooms are usually clean.

I’m with the Purple Heart, so I’ve made some memorials down there at Westgate. They made the place available for me at a reduced price. I’ve worked with Becky or Tiffany, and they’ve just been outstanding and top-notch.

The check-in and check-out process was pretty quick and easy. When we got to the resort, the gate guard was nice and friendly, but she did not give good directions at all. It was dark, so we couldn't see where to go and she said, “Just go in and go to the right, and somebody will come get you.” So we did and we sat there for about 15 minutes and then finally, we saw a golf cart way up ahead, so we drove up to it, and we asked, “Are you supposed to take us to your site?” The guy said, “Yeah, that's me. She should have sent you over here.” Other than that, it was very good. Everyone at the front desk the whole time was very friendly. The resort is pricey, but there's a lot to do and it's really pretty.

Westgate is great. I own three things there, and I've owned two of them since 2005. I go there every year, and check-in is great. The employees as well as the rooms are excellent as well.

We went through Priceline and we looked at Westgate and we liked it. The price was very good for our stay. The check-in was fast and very professional and the hospitality was great. When we walked into our room, it had no odor and it was very clean. We enjoyed the whole stay at Westgate. They had a building where we could get coffee and the only thing that was disappointing to that was that they closed at a certain time. And I did not see any vending machines. But other than that, it was great. I would recommend Westgate. When we come back, we're heading back up there again. I like the security. The reps check you in, make sure that you arrive and you're tagged to get in and out of the property. They're super friendly. We went and saw the Christmas lights and it was very nice and relaxing.

My daughter's a big rodeo fan, so we went to Westgate for her birthday and everything was good. Everything was there and the food was good. We did the airboat ride, the karaoke, and everyone was super nice. A couple people asked me how it was ‘cause they went there when they were really young and didn't know if it was still like it was. I told them that they should definitely go and everything was smooth. The price was legitimate and good. I lost track of the days, and we booked too close. When we first looked, it was very budget-friendly, but because we didn't know how many people were going, I didn't know which route I needed to go. Still, the price was worth it.

I enjoyed my 1 week vacay in Myrtle Beach. It was quiet and peaceful. Staff-Manager, Teresa, helped us out when we needed to extend our check out time on our last day and she did it with a smile. Deborah, in-house sales, was funny and informative. Kudos to the Starbucks crew, delightful! Overall, friendly staff. Rooms-nice waterfront view in bldg 1000. Everything that you need in a kitchen was provided. The only complaints -unpleasant smell coming from bathroom drain & the rug in living room could have been cleaned. Overall, enjoyable stay and we would visit again! But for the 2 negatives mentioned, I would have rated venue a 5 stars.

The check-in process at Westgate was very easy. The ladies up front took very good care of this. After a few minutes, we were checked in and got to the room. All the people who have worked there were excellent. The first room that we stayed in was small, which was fine with me. Loved the fireplace. The wife wanted a bigger room because we brought our grandsons up later during the week. They let us move to a bigger room. But the maintenance guy said it was one of the older buildings that they have and the only thing in that building is there's no water pressure. And there was nothing that they could do to fix it. But the facility was nice and it was in a great location. Easy access to the town. It's off the main strip but I like that. Getting in and out was easy as pie. We enjoyed it. The restaurant was closed, though. They said it hadn't opened up after COVID. So we had to go out to eat.

Checking in was quick and the staff was courteous. We had one main room with the bigger bathroom, bedroom, living room, and kitchen. It was very nice. Then we had the adjoining room that had a bathroom, bedroom, and kitchen and dining area. It was very clean. Westgate is a good place and we enjoyed our stay there.

Everything about the whole trip was perfect, from the time that I booked the resort to the time I got finished and drove out the gate. Everything was so simple. I would like to do it again in the summer time when it gets cold and I can get out and explore the hot tub and the swimming pool. I'm older and it was too cold for me to get out. But as far as my room goes and the booking experience and the little grocery store that was there, everything was perfect. The girl that checked me in, the guy that gave me my parking deal, and the little girl at the grocery store were all really friendly. The next time I come, I'll definitely stay there again, but only this time I may take a cabin. Where I stayed at was in a little section called Building 1, and it was so quiet. It was great.

The stay with Westgate Resorts was very nice. We were in a gated community. It wasn't anything where it had rowdy people, where fights would break out, or cars were broken into like when staying at a regular motel or hotel. It was very good there. Nobody bothered. People spoke. They had people there that had timeshare and people that were there for a couple of days, just like my wife and I. It was very good. I would go back there to stay. We enjoyed ourselves down there.

I've stayed at Westgate before so I know about it. It’s a very nice resort and the location is great. I was working at the convention center so it was perfect. It wasn't right in the middle of everything but it wasn't far. The reservation and the check-in and check-out process were very simple and easy. Everybody was very friendly and for a female single traveler, I felt extremely safe. They originally gave me one room but since I was traveling alone, I asked if they could move me up closer and they did without a problem. They were very accommodating. The girls who checked me in were amazing and the guys on the golf carts were helpful. I love everything about Westgate.

Everybody at the Westgate resort was very nice and polite. My husband and I had a really great time. We plan on coming back. We loved everything about it. We went to the saloon and the rodeo, and the food was good. We had a delicious breakfast the next morning. We were only there for a night. We didn't have enough time. So, we wanna come back up and bring our son with us.

Checking in and out at the Westgate resort was very quick. I was in and out in less than five minutes. Everything went really well. The resort staff were very good. I didn't eat there except for breakfast and it was very good. The resort was in a great location.

I've been using Westgate now for about seven years. I was looking for a room and they popped up with a deal and we took it and we've been using them ever since. As far as the resort, I like the peace and the quiet. The security is top-notch. My wife and I go there on our birthdays to decompress and relax and it's perfect for that because the rooms are fully-loaded. We can just go out and buy groceries. We don't have to go out a whole lot. It's very peaceful. It's very quiet. There were a very few incidents, if any.

I knew Westgate Resorts was a good resort and the price that I saw when I looked on the booking engine was reasonable. It was a good choice for me. Checking-in was quick and painless. When I first got there, the front desk clerk was very friendly, and told me to let them know if I needed anything. I also received a couple of texts throughout my stay. When I responded, they responded back just as quick. It was unusual. For the price, the accommodations were very good. I will go back there for sure.

Our friend gave us a free four nights stay at Westgate. I love the location. It was very nice. But they were under construction. So there was nothing going on. But that was not their fault. It was because of the weather.

I booked a package and Westgate was the most affordable option for us. We arrived at the hotel a little bit earlier, but they had the room ready. Everything went smoothly and as expected. I got text messages about the recreational activities they have on site, but we were there for a National Premier League event for soccer so my son and I were constantly out and about. The location was very convenient. It was only 15 minutes away from the field. I also liked that there was not a lot of traffic there. The only recommendation I would have for the hotel is to make sure they mop the floor. It was dirty.

The check-in and check-out process at Westgate was easy. I was hoping to pay extra and get a room with two bedrooms like a condo, but they said they didn't have that available. I also ate outside. I didn't know they had a place to eat there. That was the one bad thing. They didn't tell us anything about the resort. We walked around and looked. We hardly could figure out where the pool was and they didn't give us a lot of information about what was there. The pool was under construction. To get to it, you had to go through a construction area, so that wasn't very good. All I did was walk around and I didn't even get to go to the pool because we weren't there that long. I wasn't impressed with the concierge. But the rest of the staff was pretty good. Plus the location of the resort was very convenient. We also got a really good price on it.

Westgate looked nice and the reservation and check-out process went smoothly. The location was close to everything and they had shuttles. The amenities were great though they were kind of far. But it was easy to get there.

We have stayed at Westgate at least three times now and we feel that it's quiet and relaxing. It's not overcrowded as some other resorts are and we really can enjoy the amenities versus having the hassle of fighting for a beach chair or something with other people. The check-in and check-out process was very smooth and the staff are very accommodating. You can tell that they care about the place and making sure that it's safe and clean. Even with turn of staff, you can tell that the mission stands in regard to accommodating guests and cleanliness. Also, the recreational activities were suitable for our family. My son enjoyed the basketball court and they have a pickleball court and a nice little fireplace and grills. It's very homey.

Westgate Resort was really good and we were very happy with that place. We were able to check in like we thought we should have been able to. We went into the spa every night and it was great. Even though there were other people there, we weren't crowded in it and it was big. So, we really liked it. We went on a trip through four different states and stayed in six different hotels, and that was, by far, our favorite. They went above and beyond the call of duty.

I used a third-party app, so I didn't book online with Westgate, but there wasn't a problem. The price was a little bit higher than I anticipated, but the staff were good and helpful. When I asked the lady who checked me in for an renovated room, she was able to accommodate me with that, which was really nice. The room looks more up-to-date. We ate at a couple of the places and the food options were good. I've also stayed at multiple different Westgate locations before. I like the convenience of them.

I like the activities, the community, and the amenities that Westgate offers. Making a reservation as well as the check-in and check-out were very smooth. However, I was encouraged to complete a timeshare and I was told that if I completed the timeshare I would have a late check-out when I left so I can have time to enjoy the resort. But that was not given so they did not extend my check-out time and I had to go to the front desk and explain to them what I was promised. It took 30 minutes of dealing with different people but eventually, I got the check-out time extended. I also took advantage of the game room, which was really nice, and some of their specialty shops. I ate at Draft and that was okay, then most of the time was spent at the Disney Park, so I was exhausted when I got back.

I like the price and location of Westgate. They were also really friendly and great to work with. We came in late at night but they let us in. They answered any questions I had as well. I am on a keto diet, so their food options were not good for me. But for a normal person, it was great. I have told others they need to go set up a reservation for them 'cause Westgate is a great place. The only thing was a lot of the plug-ins did not work, so I couldn't charge my phone.

I've had a Westgate Travel Club membership for about five years. When we went to Palace, the staff were very accommodating and did a great job. I had a group and Westgate got us all on the same floor, which was nice. My team was impressed with the place, and they were shocked that I brought them to that nice of a place. We spent a couple of afternoons out of the pool and the hot tub. While the food bar was a little limited, we were there for a trade show, so it was nice to grab coffee in the morning and be on our way. We didn't use much of the food part of it. Overall, we had an excellent experience.

The location was very convenient. Overall, the staff was very friendly. They were very helpful as far as the check-in process, explaining all the amenities that were offered there and showing us where our room was. Checking in and out was a good, painless experience.

I stayed overnight at a Westgate Resort. I did Priceline and it was a good price. I had also stayed there once. Checking in was not a problem. I just came in through the security, up to the desk, and found my way to the room. As for the food, we mostly ate off but we had a pizza one evening, and it was good.

Normally l like to end with the good, but in this case there's not much, so let's start with The Good... My wife and I stayed at Westgate Resorts in Gatlinburg between Oct 26 - Oct 30 and the Smoky. It's did not disappoint. It was beautiful, Cades Cove was spectacular. Oh, WestGate. The room was nice size, full kitchen, balcony. The views from the top of the property was excellent. We didn't eat at their restaurant but the food smelled good. They did have a free shuttle to take you into Gatlinburg, the wait was a bit long though.

I gave myself two days to go to Disney and picked Westgate to spend the night. Shannon and Chaz from the front desk did everything they could to make my stay fabulous. They started me on a great roll. When I got to my room, I couldn't figure out how to unmute the remote control. A staff went to my room and he was so gentle and kind. He showed me that I had to push it up instead of pushing it down. Then I met Margarita who's a supervisor. She gave me a ride someplace. Oscar gave me a ride to my car too. I also had a great time with Jeff, the manager. I told him how much I liked everything. I wanted to go to the water park, and they let me have an early check-in so I could go to the water park ‘cause I had to see my favorite band at Disney that night. They gave me a map, which I completely couldn't read, but they showed me where to go. There was also a morning person that was nice when I checked out.

My sister-in-law was a timeshare owner and she did a trip for my husband for his birthday. We liked it so much, so we asked her if they have any other ones that we can pay. I love it because the place is very nice. It's quiet, relaxing, and very clean. When we call on anything we need, they are there for us. The staff was great. The only thing that they didn't tell us was when we were ready to leave our room, there was a cleaning lady next door and we told her that we needed that room cleaned. She said we have to call the office but that they were probably not gonna do it because there was something about 10 days. They never mentioned it and we thought that we can get the room cleaned every day. We didn't get the room cleaned at all during the whole six days that we stayed in. I wasn't too quite happy with that one. Other than that, I'd tell others that they should stay at Westgate. It's a nice place to stay and the best part was they had the shuttles where they take you to The Strip and to Fremont.

The rep, Ace, that booked my reservation, he got me a free upgrade through his supervisor, which was so awesome. He got me an early check-in at 12 noon. I told him that this is a one-nighter getaway for my niece and nephew that are 10 and 13 and, without me even asking, he put our room right close to the arcade and the indoor pool. When I checked in, Ace was actually there and he said he got us a free upgrade. We had a private Jacuzzi on your balcony. I was thanking him and he said to thank his supervisor. We loved sitting in that Jacuzzi. It was one of the first things that we did. He did all these extra things without me asking.

I booked Westgate through the Hotels.com. It looked like a beautiful property for the number of days that we needed it and it was a perfect location. My husband was going to the convention center for a FABTECH convention and it was only 10 minutes from there. The check-in and check-out process was very good and the girl was very nice. The food options were too pricey, though, so we went off property. Then, we went to go play putt-putt that they offer there and we have to get the golf clubs from the little marina thing where the little boats are, which was closed so we couldn't do that option, and it was expensive to do the bowling.

A timeshare is the best thing we've done in our lives. We aren't tied to go every year. We could also bank it and take it, at different times. But when we stay there, we go quarterly. When we stay for a long weekend, it would be a discounted rate because we're owners. Westgate Resorts is a perfect vacation spot. It's our home away from home. We live two hours away. We go there when we can on weekends. And we stay there on vacations. We pick up the phone if we had a concern or anything was wrong in the unit, and within minutes, there would be somebody knocking at our door. It's quick, friendly and clean. This has been our experience since 2002.

I was looking for places to stay in Pigeon Forge, and I looked at everything, and the prices were crazy. I've seen Wild Bear and we liked how it looked and the location. I even found something cheaper than Wild Bear, but they didn't look the safest, so I chose Wild Bear because I liked how it looks from the pictures and the reviews. Our experience at check-in was wonderful. We got there really late at night, and Brianna showed us how to get to the room and gave us the keys, and she told us about the restaurants and the gas station next door. So, it was awesome.

I was looking for a pet-friendly place to stay in Pigeon Forge. I've been to Pigeon Forge many, many times. I saw Westgate was redecorated. They bought it out from whoever the hotel was before. My husband and I and my little pet and my best friend and her husband and her little pet all decided to stay there. Doing the reservation was extremely simple and easy. There was a lot of explanations with all the offers and how to register for the rewards program.

Front desk was great to work with. Everybody was nice and welcoming. We pulled a trailer down with a motorcycle, and I was nervous where we gonna park it. The receptionist even called the maintenance guy. The maintenance guy came around on a golf cart and took us around and showed us exactly where to park. All the room was nice. It was unexpected. I didn't realize we rented one of the loft rooms, but that was my fault. I accidentally did it. But it was neat. It was a nice room. So it all worked out great.

I saw Westgate online and I liked the way it looked. I work at Baptist Health so I booked it online and I got a discount through them. The check-in wasn't too bad but they didn't have our rooms ready when we first got there. We went to get our package tickets for shows and by the time we got ready to walk in, which was within 10 or 15 minutes, they had the room ready. The room was great. On the bar top though, there was a coffee spill that wasn't cleaned up. We've just been there so when they go in and see everything, and there’s nothing on there, they probably don't even clean it. There were also drippings of condiments down the cabinets.

I got emails from Westgate and they offered just a little lower price. We were going to Branson so it worked out to use it. We got a nice condo and I liked the location. It was away from all the busyness. We were right by the woods and used the pool a lot because it was very hot. We were happy with our stay. We had a one-bedroom condo with a living area, kitchen and bathroom. It was all we needed. It was great and we loved it. We liked the kitchen. We went out sometimes but we were able to eat in our room when we wanted to.

The check-in process was simple. I just walked in and they had everything ready. The location of the resort was very, very convenient.

Westgate was chosen by an event I went to. It was the first time I've ever been there. The people there were all very helpful and friendly. What surprised me first, right away, was it was a cashless place. I had brought extra cash for the event, but they only took debit cards or credit cards for everything. We got the smaller suite with just the coffee pot, the little refrigerator, and the little kitchenette thing. It had a sink and a microwave. If we would've known better, we would have gotten the upper room because it had two bedrooms, and they have a stove so you could prepare a meal there. There was just one bed in our suite. I shared that room with friend of mine. We had the king-size. We had plenty of room. Plus, there was a pull-out bed.

My friend stayed at Westgate Resorts before and when I stayed there, it was complicated. They offered me one thing and then gave me another one. The reps put pressure on you. Every time you go there, they wanna sell and force you to buy something. And I'm not down with that. The customer service guy was nice but not everybody was good. The price was also terrible.

Everything was good about Westgate including the amenities. The reservation process as well as checking in and out was very smooth. The food was great and there was not a problem at all. Westgate was excellent.

I always stay at the Westgate when I come to Vegas. The check-in and check-out process is fast. They're very helpful. They make you feel comfortable and take care of all your needs. The restaurants and bar service are also great.

My daughter goes to College of the Ozarks in Branson, Missouri and when I was looking for hotels at one point, Westgate popped up. I stay there because it's in a gated area. I stayed at a $160 hotel one time with my husband and my kids, and I could hear the guy next door beating his wife. So ever since then, I like the gated area a little bit better. I just feel more comfortable in there. Also, it's in the middle of Branson so you're close to everything.

I purchased a racing package from Westgate. We just called to find out why we hadn’t heard anything and was told we didn’t qualify because of our FICA score. Mine is 700 my husband's is 600. Held my money for an entire year earning interest. Will never do this again.

The check-in and checkout process was very easy. They had all of my information already on file. I just gave them my name and they just sent me to my room. We had a couple of meals there and they were great. Also, I used the pool and it was really nice.

The Westgate Resorts in Tennessee became our favorite. I never had an issue in Orlando, and Tennessee was even better. It was that whole feeling like they have known me for years and that was my first trip there. I've used one of my credit cards directly through Westgate Resorts and it was a simple booking and check in. Always the friendliest and helpful people. The location itself on top of a mountain, it's amazing. Also, it has always been accommodating. Nice and clean rooms. When I've had an issue, which was usually minor, it was taken care of as quickly as possible. One of the TVs wasn't working. By the time we came back from eating lunch, it was already done. Westgate sent me a text saying, "It's done." We're already planning another trip for next year to go to Gatlinburg and we're planning to stay in the same resort.

The first time I stayed at a Westgate resort was for my birthday. I went there for 3 days and I loved it. I went again for 2 days and I loved it as well. I like how the rooms are clean and nice. The pool was good as well. I also like how Westgate has it safely with the security. I will stay there again.

We've been going to Williamsburg for 40 years. We go every year and we're planning on going down in December for a few days and staying there. But we always stay over in the hotel part. It used to be the Princess Anne and they refurbished it. Checking in is very easy because I usually give them all the information. And I pre-register or I give them the card number. So, all I do is go in then they say have everything and lets me sign the document.

We picked out Westgate on the internet. It was real convenient staying there. Where we were going were right across the road. It was all great.

I found Westgate on the internet and liked the looks of it. The check-in was awesome. It didn't take no time. They were really fast and courteous, and real friendly. I love the room. It was like a little cabin room. It had the two double beds and bathroom. It was really nice. I was surprised they had that many food options. It was really, really nice. It was like you didn't have to go anywhere. You could stay right there. They had pizza, barbecues, snacks, ice cream. Then they had our breakfast that we could go to. You have to go through a security gate to get in, and I really did like that. We felt safer that way. It’s one of the best places I've ever stayed.

Going to Westgate is convenient. It’s right there in Gatlinburg. We did a little of everything when we went there - sightseeing, riding around and looking at the animals. You can walk the distance to a lot of the local attractions. However, the room was a little dated. It had a musty smell to it, but that was because of the air conditioning unit. But it was clean which is all that matters to me.

I've stayed at Westgate several times and I like their location in downtown Gatlinburg. Checking in was always smooth. The room was good. Everything was fine. It's a clean place. It's good stay there. But I did not eat anything there. Every time we walked down there, the place was closed.

The spa resort out there in Turkey Lake is nice. It's bigger than all the other ones I'd seen. They have more activities and seven swimming pools around the location. I like the activities too. They got the little swan boat thing, and you can ride out there. They got the bowling arcade for the kids. They also got different fish-named pools and coral reefs. The water park is in the middle. There's a lazy river and three water slides.

I looked around on Expedia in terms of closeness to the Universal Studios. Westgate Resorts was one of those that was most conveniently located. It looked like it was a reasonable price for the amenities. It was the size of the room. I went up to the front desk, got my keys, checked in. And for check-out, we dropped the keys off in a box at the first floor of the elevators and that was it. Breakfast was the only meal that had there and it was fine. Some other places will have an icemaker near the elevator. Other than that, the place was good. It was clean. Everything was very well done there.

The location was great, and the check-in and check-out processes were very quick, smooth and easy.

The first time that I stayed at a Westgate Resort was when I just got on Expedia and did my flight and hotel, and it bundled. We had such a good experience the first time that we went back down the second time, and we just booked to stay there again. They gave us two free passes to the water park, and it's always super clean and the staff is always wonderful. So we had a great time. We ate at the sports bar and grill, and they had homemade smoked pork, pulled pork, and ribs, and it was delicious. The time before, we ate pizza and it was good as well. But the barbecue was phenomenal. It was wonderful.

I liked the cost of the River Terrace and my stay at the resort was perfect. I was very pleased and I would go back. The best part was the customer service. I received a text from a real person every day asking me if there was anything they could help me with and I couldn't believe how they reached out to me every day. And when I'd walk by through the lobby, they would stop me and ask. They also knew me by name. That may not be a positive thing because people tend to remember me anyway. But it was a great experience. My sister traveled with me and we went for a car show in Pigeon Forge, Tennessee.

I like the previous experiences I've had at this Westgate location. The location is also very convenient. The staff is usually always very helpful and friendly, and the room is always clean and organized. This last time, they advised us that there were renovations going on, and they put us into a non-renovated room, but they also advised us that they are planning on renovating all the rooms soon.

Their attitude has always been good. They've done everything that they can to get me where I wanna be. When I have specific requests, like when we were gonna go down at the end of October, they went out of their way to do it. Their location is very convenient for the things that we like to do. Overall, I've had a pleasant experience. They've been real low on doing the things that they had promised that they were gonna do. But it's my understanding that they've got a new owner. So that's a hope we have.

Last year, we stayed at a Westgate resort. That was where our Vietnam reunion was held. The reservation process went smoothly and there were no hassles. The resort's location was great. We enjoyed staying there.

My wife was going to the EMS conference. It was happening at the Convention Center. We went down early for fun and stayed at the Westgate Resorts. They were trying to do the time-share thing. However, I knew what they were doing, so I wasn't super interested. It was a great resort. We used the spa and got massages, and that was phenomenal. The Sports Book was a ton of fun. We were thoroughly happy with everything. I loved it. The check-in and check-out process was easy, and the rep was very helpful. We had a personal room. My wife wanted to keep the room because she was staying for the extra. They were very accommodating and they made it all work out. They were very good at the front desk. I had a great time.

The whole check-in process at Westgate was easy. Everyone was nice and welcoming. Every single time I walked through the door or out the door, we got greeted and told to come back. It was a good experience. That was the best experience we ever had. The rooms are very clean and nice too. They come clean up after. If you don't have to sign on and want them to clean up, they will. But if you don't, you just put the don't disturb. It worked out well for us because it stayed clean. And with having a two-year-old and trying to enjoy vacation, that's the hardest.

We went to Westgate when they had a deal on the amusement park. In the beginning, it was a little difficult with the check-in, but it was okay. The food options are expensive though. We ended up doing a mixture of going outside of the resort and purchasing food and cooking our food. It would be good if they would have more food option on the premises.

We had a conference at Westgate and everything was fantastic. Everybody I encountered was very helpful and pleasant. The room was great. Most of the food was pre-chosen by our conference director, and it was good as well. The only thing I found a little bit off was the lack of oxygen because of such a hike and I'm used to being closer to sea level than up in the mountains.

I was recommended Westgate by a friend. I really enjoyed it, and I'd tell people to go. The check-in and check-out were gorgeous, and everybody was super nice and treated us very well. The bar, the adult pool over by room 60 and the grocery store they had were very nice. The coffee was great as well.

We found a deal online and went down to the Branson location. The staff was very friendly. They showed us everything we needed to know. But they didn't have very much food options in the morning so we went out to eat. Also, we paid for the internet but there was a big storm down that blew it out. It didn't work and we have a teenager, so he was not happy about it. But Westgate reimbursed us. That was our first time there and we would go back.

We like that Westgate is in a good location, away from everybody. It's also a whole lot easier with them than when we go to Vegas or Mexico. It was in and out. The room was gorgeous. It's rustic-looking, but modern. We went to one of the smaller pools in the resort at the back. It was clean and had plenty of seating. It was tucked away, quiet, and had plenty of towels. We also ate at the pizza place which was all they had open at the time but it was better than Domino's or any of the other pizza places.

We've been to Westgate twice, and we've had a good time both times. Everybody was friendly and the location was very clean. I like the glamping and the way that it was set up. It was really relaxing. There was a bonfire and we did s'mores and had a couple of beers. We also went to the steakhouse twice and to the pizza place. The food was good.

My experience with Westgate was really nice. Everything was up to par for me - the stay, the customer service. I like the amenities that they have - the restaurant and the pool. The check-in and check-out process was really smooth and easy. I was able to check in early, which was something that I like, because typically, other resorts and hotels don't allow that. My check-out process was the same as any other. Very smooth and quick. We used the pools. We went to three different pools. We used the fitness center too. We did the mini golf and we went to the game room as well. I would definitely come back. However, the traffic around the area puts you in a place where it takes you a little bit longer to get to the attractions. But it's really close. Also, we attempted to go to the water park that was on site. However, they had a lot of closings for some odd reason.

My check-ins at Westgate were good experiences. Everyone was welcoming and informative. They were very pleasant, knowledgeable and nice. The rooms have always been nice. I've stayed there at two different locations and I've stayed at one location three times. I've utilized the Myrtle Beach location and the Orlando location. I wanna always go with Orlando because of the water park that they have on-site.

My cousin owns a timeshare with Westgate. We went and when we got there, everyone was so welcoming. The gentleman that was outside helped us take our luggage out of the car. We got inside and checked in with no problem, then they helped us to our room. It was amazing. We were in one bedroom and I tried to book another night, but we had to move to a studio unit, which is a smaller room. We got to experience both of the rooms. Everything was clean and when we needed linen, they were very helpful. They brought it up to the room.

Our stay in Westgate was really good. We were impressed with it and the check-in and checkout processes were fine. I've already recommended them to someone.

The check-in and check-out at Westgate went great. The location of the resort was great as well. It was right in the center of everything. However, we went through a third-party and we didn't get to enjoy some of the benefits that they offered, which blew. But other than that, everything was great.

Everybody greeted when I went to check-in. There were people at the door who showed me where to go to check in and I checked in with no problem. Also, the room was perfect, although the food options could be a little more. It's a good area, though, especially if you want to go to the attractions -- Disney and Universal, and even if you don't want to leave the property, there's a lot of stuff to do. It was an overall good experience.

We have a membership with RCI and there was a promotion they had sent out. However, that particular promotion did not work out for us. We started exploring Westgate and decided that's where we wanted to go. The reservation, check-in and checkout processes were smooth, and everybody was very friendly and nice. We had a lot of day tour things, so we weren't there a lot, but we were really impressed at how clean and beautiful the grounds were. It was nice that it was in a security area. We felt very safe. The rooms were comfortable, everything we needed, and clean as well. If we needed anything extra, they were right there. There was no waiting for anything. It was great. We had pizza one night and it was a bit pricey, but it was good. The location was perfect too. We had a rental car and we could go anywhere. It was quick and easy, and we really liked it. We would definitely recommend Westgate Resorts.

Between me and my family, we've stayed at Westgate Resorts five times, and we've always liked it. The check-in process was good. I gave them my card, then I went to a separate desk and they asked if we needed to do any shows or needed any tickets with anything. I told them no, we were just gonna enjoy the amenities at the hotel. They told me once again about the activity center and the pool area. There's hiking too. The accommodations are great. They're very clean and cute. We stayed in condos before as well. I've told my family that it's a great location. It's well priced and in a gated community, so it's safe. It's also budget and family friendly, and they have friendly staff.

Westgate Resorts offers military discounts, which I'm a military veteran and I appreciate that a lot. I thought I'd give them a try. The location was very convenient, and the reservation, check-in, and check-out processes were very efficient. It was very easily done, and the room that I had was wonderful. The staff were also very friendly and courteous. They were there for whatever I needed and they reacted immediately.

Years ago, I planned a vacation and stayed at Westgate. Ever since then, when I go on trips, that's where I stay at. There is a Drafts Restaurant that's right there and I eat there all the time when I go. They also have a Starbucks on-site, but it didn't open up as early. But the resort is nice and clean. It's a perfect location as well. I get a chance to do an early check-in and everybody is pleasant. I've been at the Westgate in Myrtle Beach four times and the room is amazing. I've enjoyed it. The only thing I wish they could get is a screen for the sliding door.

I went on a family vacation and we stayed in a Westgate. The check-in and check-out processes were positive. The resort we stayed at was a golf course. It was down the road a bit. So, we didn't eat there because it was a hike. We're in the pool every day. Everything was very nice. The rooms were beautiful. Everybody was really kind and nice. Anybody you saw that was working there was nice. Customer service was excellent. It was a very good experience.

We've stayed at Westgate Resorts before several times, and it's next to the aquarium. That's a big interest to us. It's central to the district in Gatlinburg where we can walk. It's a nice place. My wife did this thing through a booking service, and it turned out not to be as good as we’d like it. But the check-in and the check-out was good. The room was a ground floor with a little balcony over a yard. It was pleasant.

My daughter was diagnosed with cancer and had to have surgery. Her hospital is in Orlando. She ended up staying in the hospital a couple of days longer than expected. So, we had to extend our stay a couple of days. It was an easy process, with the front desk lady helped so much with that. We always marvel at the comfort of the beds and pillows when we're there at Westgate Resorts. We threaten to steal the pillows every time, but we don't. We wrote down what the brand of the mattress is. The next mattress we're gonna buy, we're gonna get that one.

Westgate’s location is perfect that everything is near. But I don't usually go out to eat because we have a kitchen there. But there are a lot of restaurants around it. Everything was great.

It was my birthday, and when I was online, I saw Westgate and Williamsburg is so nice. It is clean. I stayed there before. I just needed to get away, and I had a good time. There was no problem checking in. The staff was good. They had good customer service skills. They made sure they explained where everything was at. You had to ask no questions because they already answered everything. I already told everybody Westgate was nice and I enjoyed myself. The outside was clean. The inside was clean. There was no problem, and that's the stuff that I look at and I like.

My husband and I were looking for a vacation to take our family and two years ago, we came down to Westgate with our granddaughter. We fell in love with it. It was a nice place. My son lives in Florida and we said we got a place that they are going to love. And we wound up going back there again. At the time that we were in Florida, something was going on with the airlines and we were stuck in the airport. And from there, we had to go to another hotel. When you are in a place where the villas are beautiful, where you have a large space and there are two bedrooms and two bathrooms, we were spoiled. There were seven of us who went and we had no problem because we had two of the suites. The rooms were beautiful. It was amazing. We had to go to another hotel, which wasn’t bad but we were cramped. It was three of us in the room with our granddaughter. It's just not like Westgate.

The food was fantastic. They had variety, availability, and quality. I used the spa and the fitness facility that they have and it wasn't overcrowded and they had good availability.

Westgate Resort was pretty accommodating for my son as far as the pool and the basketball court. Checking in was very smooth and easy. It was very informative. Also, the young lady that helped me out at the front gave me a lot of pointers as far as the attractions that was near and what all the hotel had to offer. The room was actually perfect. It was better than what I saw on the photo. Although the pictures were beautiful, it doesn't justify what it looks like when you go there. But it was very spacious and clean. I really liked it.

Everything was perfect when we were at Westgate. It was our second time. The first time, I liked it. That's why I went back to the same resort. When I checked in, they were helpful. The room was perfect and nice, too. For sure, next summer, I'm gonna go again. All my family enjoyed it.

The check-in was okay and the check-out was uneventful. We left early in the morning. I wanted to pay in cash and they struggled with that a little bit, but they made it happen. The variety and the quality of the food options were both great. The location of the resort was fine because it was all-inclusive. There was everything we needed there. So there was no real reason to leave. We used the pool, and we did the thing that you pay for and the kids can go in and ride little things. We also did the petting zoo and the swamp buggy tour. It was the best vacation we've ever had. The kids and the adults loved it. I noticed all the other resorts that Westgate has and I definitely plan to check out some of them.

We did a vacation deal year before last and we went up to Westgate and listened to one of their presentations. We got to see a bunch of shows in Branson and all that good stuff and we enjoyed our trip. So we decided to go with Westgate. I just call up there and if we're not staying for a full week, we can stay at the hotel that's on the premises. You tell them what you want and they reserve it for you and you just show up. Westgate had a little store with food that you could order but I didn't see a whole lot of food options. It was nothing that I was interested in.

My family goes to Westgate Resorts all the time. We spent my dad's birthday there and we had a great time. So, we always have great experience there. The food is good. Location is perfect. The only issue I had when I went there the last time on the 18th, on July, and the coffee pot was busted. It took maybe an hour, and you could tell somebody used that. It has to have the coffee grinds in it with the little pack. They came with another one. It was two hours later. They gave me a brand new one to put in there.

I like the program. The Italian restaurant is 10/10. But people smoked ** in the resort. It was not right. Also, the swimming was dirty and too crowded. They left their drink inside the pool. And an unsupervised child was there. The parents were too busy or drunk.

My experience with Westgate was smooth. There was a situation where I'm a veteran and online, it had veteran rates that were higher than the prices that were showing on regular reservations. But other than that, everything else is cool. I also enjoy the food. They have good options too.

I had a reservation check-in. For the check-out, they said I could drop the keys off in the box. I dropped them off in the box at 9:30, got out of there, but nobody ever put my money back on my card. They took it all off my card and never put it back on there. I'm trying to figure out why. Every time I call, they connect me to this person, this person, that person. I know they got to see it because we left the room immaculate. We stripped all the beds, the sheets and all the towels together. The kitchen was clean. They said they were gonna refund it back once we checked out and it's been since July.

The reps at the Westgate Resorts were friendly. My most recent stay was for five days and it was a nice experience. The check-in and check-out were also quick.

Our whole experience with Westgate was so nice and pleasant. The prices and the people were nice. The check-in was perfect and very smooth. The rooms were the nicest of the nicest. That's why I love it because you're always guaranteed that it's going to be so nice.

I wanted to take a family vacation and when I was looking at the Westgate and some of the properties like Myrtle Beach as well as Orlando, Myrtle Beach stood out to me the most as far as the Westgate property because of all the amusement things around there. So, it was very fascinating to have a great experience in Westgate. Check-in was great. The moment that I came in the door, I felt welcomed by one of the customer service reps. They guided me through everything at the process. They made it a simple process as far as their customer service skills. I was very delighted.

I liked Westgate Resorts' look. I came in a day early and they were able to combine two different ones, so I didn't have to switch rooms. That was nice. We had an issue with our room card not working. It kept resetting. But they were friendly. It was just a pain in the butt to have to reset it every day. There was just a swimming pool at the resort. And the restaurant there was nice. We ate there once. But there ware a ton of places within walking distance for food. I'd recommend Westgate.

I came for a personal business in Orlando and I stayed at Westgate. Their service was very good and everything went well. From my room, I could see a lot of people enjoying themselves at the resort. The room was also very nice and there were some upgrades from the last time I was there. The last time I went there, they needed to change the carpet. And now, they're putting hardwood flooring and I was in one of the upgraded rooms.

Our experience with Westgate was great. We flew in so we enjoyed the airport that they have right there. The airport was awesome. They came right away, picked us up and took us to check-in. They were professional and knew what they were talking about. We did the airboat ride, the shooting and several different things there. Everything that we had time to do was fun and the people were good at what they did. The food options were good and the atmosphere of the place was nice. We went to the breakfast place and to the steakhouse, and both were very good. The teepees are unique. We stayed in one of them and and they were clean and nice. We have a bunch of friends that wanna do it now. The only negative is it irritates me when they won't take cash. They only take credit cards.

The staff was awesome. Caden was our liaison or whatever and he was awesome too. During the check-in, there was a lot of people there, so they were moving quickly. The food options in the buffet was average. We did the indoor water park and that was awesome. I was really impressed with the cleanliness of it because I'm kind of a germaphobe.

I've been to a lot of resorts and Westgate Resorts was the nicest one I've been to. Everything was lovely. The services and amenities were great. They had a lot of attractions right there on the property. So, we didn't have to go outside the property to enjoy. I was in the pool with my grandkids. Also, it the resort was on a good central location. Not far from Disney World and from the bowling alley. My grandkids went to the arcade after midnight. Everything was nice.

Westgate Resorts has well organized, great staff. Also, the room was more than enough space, had great air con and everything we needed. There was a little area for us to make sure that we could cook if we needed to, which we didn't. We used the restaurants which were great. And the resort has lots of opportunities for all age levels. Lovely setting. It was a great experience. You should take it up. We would go back.