Westgate Resorts Reviews

Westgate Resorts has incredible customer service. There was never a request that wasn't fulfilled immediately. The booking online was easy enough. The check-in process was great. We got there a little early. The room was ready, so that was great. The room was incredible. It was everything we could have wanted. I upgraded to the room with fireplace and the Jacuzzi tub in the bathroom and our balcony. We had a great balcony that was overlooking the ski, Après area, and the bottom of the mountain there in the Canyons Village. There was a burger bar that we went to the first night. There was a very nice steakhouse on site as well. And right outside the doors, there were some options as well.

I was in the area for the NFR and I chose Westgate because it was conveniently located close to the convention center and had a tram to get there. The check-in and check-out process was excellent, characterized by quick and friendly customer service—truly a no-fuss experience. I was particularly impressed with the food options, especially the gluten-free items on the menu at the Italian restaurant. I would honestly consider staying there again just for that. However, I did find the staff at the small shop in the hallway to be somewhat pushy, reminiscent of used car salesmen, which was quite off-putting. They seemed to be targeting the wrong audience and followed me even after I declined their offers. Despite that, I'm considering returning next year.

My stay at Westgate Resorts was quite satisfactory. I needed to stay there because of an event with the Pop Warner football league.

I recently stayed at Westgate Resort while my husband was in the hospital at Sunrise. Although my visit was brief, I found the accommodations to be very nice. The check-in process was smooth, and the staff on-site were excellent. I chose Westgate because it was conveniently located near the hospital. Overall, my experience was excellent, and I would rate it a 5 out of 5.

I visited Westgate years ago with my family, but this time, I was there for a cheer competition. The check-in process was easy; the staff were courteous and did their job. During my stay, I enjoyed a great room, which was like a small suite with a bed and a little refrigerator, perfect for my daughter and me.

I recently stayed at Westgate Resorts in Kissimmee, having previously visited their Orlando location. My check-in and check-out experience was smooth, with only a short wait time of about 10 minutes. I really enjoyed the property overall. Although I didn't participate in the swimming activities, I engaged in other enjoyable experiences.

During my recent stay at Westgate Resorts in Las Vegas, I had a truly enjoyable experience. A coworker had previously recommended the place, and I must say, it lived up to the praises. The apartment I stayed in was impressive, featuring its own jacuzzi and a variety of activities to do around the resort. One of the best conveniences was the shuttle bus service, which allowed me to get around without needing to drive—bookings for pick-up and drop-off were straightforward.

I like the availability of Jacuzzi tubs at Westgate Resorts, which is a big plus for us. During the check-in process, I encountered no significant issues; everything went smoothly. However, when I first arrived, the air conditioning in my room wasn't working, which was inconvenient. Fortunately, after notifying the staff, a technician came out and fixed it within an hour, which I appreciated.

I stayed at Westgate Resorts, mainly because of their competitive rates and the absence of parking fees, which was important since we had two cars. The check-in and check-out process was smooth, and we found the room and amenities satisfactory. The location was convenient for our needs.

I stayed at Westgate Resorts for a couple of nights. The check-in and check-out process was smooth and without any issues, just like a regular hotel experience. I found Westgate through the internet and chose it as it seemed like a suitable option.

We stayed at Westgate Resorts because they offered a complimentary military weekend. Initially, one of the rooms smelled quite moldy, and the shower wasn't working. However, the staff responded to our complaint efficiently by switching our room, and the rest of the stay was pleasant. The customer service was excellent; all the staff members were very kind. The only area that could use some improvement is the parking situation near the check-in area. Overall, I would rate my experience as very satisfactory.

I have stayed at Westgate Resorts a few times, mainly when I'm in the Kissimmee or Orlando area. The check-in and check-out process is usually seamless, though at larger resorts, there can be a bit of a wait. My most recent visit was to a smaller resort, which did not have the amenities I'm accustomed to at larger locations. As a result, I didn't take advantage of on-site dining or activities and found myself exploring options outside the resort.

My mother in law, Sister in law and I went to the one in Orlando and it was absolutely fabulous! Everyone made things very easy to understand considering this was our first time in Florida and we are from Maine. Mostly finding places and the price to stay there wasn’t outrageous! There was one employee in particular that we absolutely adored and his name was Alroiy. I believe I’m spelling it right. Friendly, polite, and respectful. He was 5 stars just himself!

We did everything online. Westgate Resorts confirmed everything online. But when we got to there, they said it was too late for us to check in. We had to go down the street to the next one and they found our reservation. They transferred us. It was amazing. They were helpful. The food was good. I like that they have a shuttle too. I thought I had to walk to the restaurant from where our room was, but they had a shuttle.

My experience was delightful, especially with Westgate Resorts' reservation, check-in, and check-out processes, which were simple and efficient. The food offerings were a highlight for me, and I thoroughly enjoyed the variety of restaurants, especially aiming to try the new Italian and Mexican places they opened. I found the resort's location to be very convenient. Overall, I am very satisfied with my experiences at Westgate and often recommend it to friends and family. On our last trip, we also brought along two other families who enjoyed their stay as well.

The check-in and check-out processes at Westgate were smooth. The room met our expectations; however, the thin walls made it challenging to deal with noisy neighbors for a couple of nights, affecting our sleep.

I recently stayed at Westgate Resorts in November, and it was a fantastic experience. We booked our reservation about six months in advance. Despite concerns after a hurricane hit the area, the resort was unaffected, and everything went smoothly. We called ahead to confirm our booking before making the 17.5-hour drive, and even though we arrived a couple of hours late due to bad weather, they accommodated us without any issues. The check-in process was quick and hassle-free.

I chose Westgate Resorts mainly because of its location on the lake, which I found very appealing. Additionally, they had availability that fit our schedule, even with our last-minute planning. The reservation, check-in, and check-out processes were all straightforward. I booked online, and once we arrived, everything at the desk was handled smoothly.

I chose Westgate Resorts because it was conveniently located close to where we wanted to be, and the price was reasonable. The room was large, more like a suite, which was a plus. The check-in process was a bit slow; we arrived early, and sometimes you can get in early, but this time it was slower than expected. Check-out was fine, though.

My recent stay at the Wild Bear Inn, part of Westgate Resorts, was satisfactory. We chose it primarily due to its convenient location. The reservation, check-in, and check-out processes went smoothly without any issues.

I had an exceptional experience with Westgate Resorts, which is my favorite hotel. I wouldn't consider staying anywhere else due to their consistently friendly service. The staff is always accommodating and promptly addresses any requests or concerns. The reservation, check-in, and check-out processes are incredibly swift, and I would rate them a perfect 10. Although I don't usually dine at the resort due to the food prices, I enjoy participating in their recreational activities, such as the pool and fitness facilities.

During my stay at Westgate Resorts in November, I was impressed with the overall experience. I chose Westgate because they offered so much more than a regular hotel, with convenient on-site restaurants and a reasonable price. The check-in process was smooth; although we arrived early from New York, they accommodated us promptly. Additionally, they upgraded us to a one-bedroom suite upon our return from a cruise, which was a pleasant surprise.

I recently stayed at Westgate Resorts and chose it over others because we like the location and the pricing offered. Checking in and out was very easy, which is always a plus. Although I haven't tried any of the food options or participated in recreational activities like the pool or fitness spa, I appreciate the convenience of staying there as it's about 2.5 hours from our home near Williamsburg. It's a great location for when I have doctor appointments.

I chose Westgate Resorts because of Becky, who is in charge of marketing. I’m with the Purple Heart and have worked on some memorials at Westgate Resorts, and they offered me a reduced price for accommodations, which was wonderful. The reservation, check-in, and check-out process were very smooth. As for food, we only visited the snack shop next to the hotel, which was similar to a convenience store. I found Westgate to be quite upscale compared to other places I’ve stayed in Branson. Dealing with Becky and Tiffany at Westgate has been outstanding; they are truly top-notch. Overall, I would rate Westgate Resorts highly, and I definitely recommend them to others.

The check-in and check-out process was pretty quick and easy. When we got to the resort, the gate guard was nice and friendly, but she did not give good directions at all. It was dark, so we couldn't see where to go and she said, “Just go in and go to the right, and somebody will come get you.” So we did and we sat there for about 15 minutes and then finally, we saw a golf cart way up ahead, so we drove up to it, and we asked, “Are you supposed to take us to your site?” The guy said, “Yeah, that's me. She should have sent you over here.” Other than that, it was very good. Everyone at the front desk the whole time was very friendly. The resort is pricey, but there's a lot to do and it's really pretty.

Westgate is great. I own three things there, and I've owned two of them since 2005. I go there every year, and check-in is great. The employees as well as the rooms are excellent as well.

We went through Priceline and we looked at Westgate and we liked it. The price was very good for our stay. The check-in was fast and very professional and the hospitality was great. When we walked into our room, it had no odor and it was very clean. We enjoyed the whole stay at Westgate. They had a building where we could get coffee and the only thing that was disappointing to that was that they closed at a certain time. And I did not see any vending machines. But other than that, it was great. I would recommend Westgate. When we come back, we're heading back up there again. I like the security. The reps check you in, make sure that you arrive and you're tagged to get in and out of the property. They're super friendly. We went and saw the Christmas lights and it was very nice and relaxing.

My daughter's a big rodeo fan, so we went to Westgate for her birthday and everything was good. Everything was there and the food was good. We did the airboat ride, the karaoke, and everyone was super nice. A couple people asked me how it was ‘cause they went there when they were really young and didn't know if it was still like it was. I told them that they should definitely go and everything was smooth. The price was legitimate and good. I lost track of the days, and we booked too close. When we first looked, it was very budget-friendly, but because we didn't know how many people were going, I didn't know which route I needed to go. Still, the price was worth it.

I enjoyed my 1 week vacay in Myrtle Beach. It was quiet and peaceful. Staff-Manager, Teresa, helped us out when we needed to extend our check out time on our last day and she did it with a smile. Deborah, in-house sales, was funny and informative. Kudos to the Starbucks crew, delightful! Overall, friendly staff. Rooms-nice waterfront view in bldg 1000. Everything that you need in a kitchen was provided. The only complaints -unpleasant smell coming from bathroom drain & the rug in living room could have been cleaned. Overall, enjoyable stay and we would visit again! But for the 2 negatives mentioned, I would have rated venue a 5 stars.

The check-in process at Westgate was very easy. The ladies up front took very good care of this. After a few minutes, we were checked in and got to the room. All the people who have worked there were excellent. The first room that we stayed in was small, which was fine with me. Loved the fireplace. The wife wanted a bigger room because we brought our grandsons up later during the week. They let us move to a bigger room. But the maintenance guy said it was one of the older buildings that they have and the only thing in that building is there's no water pressure. And there was nothing that they could do to fix it. But the facility was nice and it was in a great location. Easy access to the town. It's off the main strip but I like that. Getting in and out was easy as pie. We enjoyed it. The restaurant was closed, though. They said it hadn't opened up after COVID. So we had to go out to eat.

Checking in was quick and the staff was courteous. We had one main room with the bigger bathroom, bedroom, living room, and kitchen. It was very nice. Then we had the adjoining room that had a bathroom, bedroom, and kitchen and dining area. It was very clean. Westgate is a good place and we enjoyed our stay there.

Everything about the whole trip was perfect, from the time that I booked the resort to the time I got finished and drove out the gate. Everything was so simple. I would like to do it again in the summer time when it gets cold and I can get out and explore the hot tub and the swimming pool. I'm older and it was too cold for me to get out. But as far as my room goes and the booking experience and the little grocery store that was there, everything was perfect. The girl that checked me in, the guy that gave me my parking deal, and the little girl at the grocery store were all really friendly. The next time I come, I'll definitely stay there again, but only this time I may take a cabin. Where I stayed at was in a little section called Building 1, and it was so quiet. It was great.

The stay with Westgate Resorts was very nice. We were in a gated community. It wasn't anything where it had rowdy people, where fights would break out, or cars were broken into like when staying at a regular motel or hotel. It was very good there. Nobody bothered. People spoke. They had people there that had timeshare and people that were there for a couple of days, just like my wife and I. It was very good. I would go back there to stay. We enjoyed ourselves down there.

I've stayed at Westgate before so I know about it. It’s a very nice resort and the location is great. I was working at the convention center so it was perfect. It wasn't right in the middle of everything but it wasn't far. The reservation and the check-in and check-out process were very simple and easy. Everybody was very friendly and for a female single traveler, I felt extremely safe. They originally gave me one room but since I was traveling alone, I asked if they could move me up closer and they did without a problem. They were very accommodating. The girls who checked me in were amazing and the guys on the golf carts were helpful. I love everything about Westgate.

Everybody at the Westgate resort was very nice and polite. My husband and I had a really great time. We plan on coming back. We loved everything about it. We went to the saloon and the rodeo, and the food was good. We had a delicious breakfast the next morning. We were only there for a night. We didn't have enough time. So, we wanna come back up and bring our son with us.

Checking in and out at the Westgate resort was very quick. I was in and out in less than five minutes. Everything went really well. The resort staff were very good. I didn't eat there except for breakfast and it was very good. The resort was in a great location.

I've been using Westgate now for about seven years. I was looking for a room and they popped up with a deal and we took it and we've been using them ever since. As far as the resort, I like the peace and the quiet. The security is top-notch. My wife and I go there on our birthdays to decompress and relax and it's perfect for that because the rooms are fully-loaded. We can just go out and buy groceries. We don't have to go out a whole lot. It's very peaceful. It's very quiet. There were a very few incidents, if any.

I knew Westgate Resorts was a good resort and the price that I saw when I looked on the booking engine was reasonable. It was a good choice for me. Checking-in was quick and painless. When I first got there, the front desk clerk was very friendly, and told me to let them know if I needed anything. I also received a couple of texts throughout my stay. When I responded, they responded back just as quick. It was unusual. For the price, the accommodations were very good. I will go back there for sure.

Our friend gave us a free four nights stay at Westgate. I love the location. It was very nice. But they were under construction. So there was nothing going on. But that was not their fault. It was because of the weather.

I booked a package and Westgate was the most affordable option for us. We arrived at the hotel a little bit earlier, but they had the room ready. Everything went smoothly and as expected. I got text messages about the recreational activities they have on site, but we were there for a National Premier League event for soccer so my son and I were constantly out and about. The location was very convenient. It was only 15 minutes away from the field. I also liked that there was not a lot of traffic there. The only recommendation I would have for the hotel is to make sure they mop the floor. It was dirty.

The check-in and check-out process at Westgate was easy. I was hoping to pay extra and get a room with two bedrooms like a condo, but they said they didn't have that available. I also ate outside. I didn't know they had a place to eat there. That was the one bad thing. They didn't tell us anything about the resort. We walked around and looked. We hardly could figure out where the pool was and they didn't give us a lot of information about what was there. The pool was under construction. To get to it, you had to go through a construction area, so that wasn't very good. All I did was walk around and I didn't even get to go to the pool because we weren't there that long. I wasn't impressed with the concierge. But the rest of the staff was pretty good. Plus the location of the resort was very convenient. We also got a really good price on it.

Westgate looked nice and the reservation and check-out process went smoothly. The location was close to everything and they had shuttles. The amenities were great though they were kind of far. But it was easy to get there.

We have stayed at Westgate at least three times now and we feel that it's quiet and relaxing. It's not overcrowded as some other resorts are and we really can enjoy the amenities versus having the hassle of fighting for a beach chair or something with other people. The check-in and check-out process was very smooth and the staff are very accommodating. You can tell that they care about the place and making sure that it's safe and clean. Even with turn of staff, you can tell that the mission stands in regard to accommodating guests and cleanliness. Also, the recreational activities were suitable for our family. My son enjoyed the basketball court and they have a pickleball court and a nice little fireplace and grills. It's very homey.

Westgate Resort was really good and we were very happy with that place. We were able to check in like we thought we should have been able to. We went into the spa every night and it was great. Even though there were other people there, we weren't crowded in it and it was big. So, we really liked it. We went on a trip through four different states and stayed in six different hotels, and that was, by far, our favorite. They went above and beyond the call of duty.

I used a third-party app, so I didn't book online with Westgate, but there wasn't a problem. The price was a little bit higher than I anticipated, but the staff were good and helpful. When I asked the lady who checked me in for an renovated room, she was able to accommodate me with that, which was really nice. The room looks more up-to-date. We ate at a couple of the places and the food options were good. I've also stayed at multiple different Westgate locations before. I like the convenience of them.

I like the activities, the community, and the amenities that Westgate offers. Making a reservation as well as the check-in and check-out were very smooth. However, I was encouraged to complete a timeshare and I was told that if I completed the timeshare I would have a late check-out when I left so I can have time to enjoy the resort. But that was not given so they did not extend my check-out time and I had to go to the front desk and explain to them what I was promised. It took 30 minutes of dealing with different people but eventually, I got the check-out time extended. I also took advantage of the game room, which was really nice, and some of their specialty shops. I ate at Draft and that was okay, then most of the time was spent at the Disney Park, so I was exhausted when I got back.

I like the price and location of Westgate. They were also really friendly and great to work with. We came in late at night but they let us in. They answered any questions I had as well. I am on a keto diet, so their food options were not good for me. But for a normal person, it was great. I have told others they need to go set up a reservation for them 'cause Westgate is a great place. The only thing was a lot of the plug-ins did not work, so I couldn't charge my phone.

I've had a Westgate Travel Club membership for about five years. When we went to Palace, the staff were very accommodating and did a great job. I had a group and Westgate got us all on the same floor, which was nice. My team was impressed with the place, and they were shocked that I brought them to that nice of a place. We spent a couple of afternoons out of the pool and the hot tub. While the food bar was a little limited, we were there for a trade show, so it was nice to grab coffee in the morning and be on our way. We didn't use much of the food part of it. Overall, we had an excellent experience.

The location was very convenient. Overall, the staff was very friendly. They were very helpful as far as the check-in process, explaining all the amenities that were offered there and showing us where our room was. Checking in and out was a good, painless experience.

I stayed overnight at a Westgate Resort. I did Priceline and it was a good price. I had also stayed there once. Checking in was not a problem. I just came in through the security, up to the desk, and found my way to the room. As for the food, we mostly ate off but we had a pizza one evening, and it was good.

Normally l like to end with the good, but in this case there's not much, so let's start with The Good... My wife and I stayed at Westgate Resorts in Gatlinburg between Oct 26 - Oct 30 and the Smoky. It's did not disappoint. It was beautiful, Cades Cove was spectacular. Oh, WestGate. The room was nice size, full kitchen, balcony. The views from the top of the property was excellent. We didn't eat at their restaurant but the food smelled good. They did have a free shuttle to take you into Gatlinburg, the wait was a bit long though.

I gave myself two days to go to Disney and picked Westgate to spend the night. Shannon and Chaz from the front desk did everything they could to make my stay fabulous. They started me on a great roll. When I got to my room, I couldn't figure out how to unmute the remote control. A staff went to my room and he was so gentle and kind. He showed me that I had to push it up instead of pushing it down. Then I met Margarita who's a supervisor. She gave me a ride someplace. Oscar gave me a ride to my car too. I also had a great time with Jeff, the manager. I told him how much I liked everything. I wanted to go to the water park, and they let me have an early check-in so I could go to the water park ‘cause I had to see my favorite band at Disney that night. They gave me a map, which I completely couldn't read, but they showed me where to go. There was also a morning person that was nice when I checked out.

My sister-in-law was a timeshare owner and she did a trip for my husband for his birthday. We liked it so much, so we asked her if they have any other ones that we can pay. I love it because the place is very nice. It's quiet, relaxing, and very clean. When we call on anything we need, they are there for us. The staff was great. The only thing that they didn't tell us was when we were ready to leave our room, there was a cleaning lady next door and we told her that we needed that room cleaned. She said we have to call the office but that they were probably not gonna do it because there was something about 10 days. They never mentioned it and we thought that we can get the room cleaned every day. We didn't get the room cleaned at all during the whole six days that we stayed in. I wasn't too quite happy with that one. Other than that, I'd tell others that they should stay at Westgate. It's a nice place to stay and the best part was they had the shuttles where they take you to The Strip and to Fremont.

The rep, Ace, that booked my reservation, he got me a free upgrade through his supervisor, which was so awesome. He got me an early check-in at 12 noon. I told him that this is a one-nighter getaway for my niece and nephew that are 10 and 13 and, without me even asking, he put our room right close to the arcade and the indoor pool. When I checked in, Ace was actually there and he said he got us a free upgrade. We had a private Jacuzzi on your balcony. I was thanking him and he said to thank his supervisor. We loved sitting in that Jacuzzi. It was one of the first things that we did. He did all these extra things without me asking.

I booked Westgate through the Hotels.com. It looked like a beautiful property for the number of days that we needed it and it was a perfect location. My husband was going to the convention center for a FABTECH convention and it was only 10 minutes from there. The check-in and check-out process was very good and the girl was very nice. The food options were too pricey, though, so we went off property. Then, we went to go play putt-putt that they offer there and we have to get the golf clubs from the little marina thing where the little boats are, which was closed so we couldn't do that option, and it was expensive to do the bowling.

A timeshare is the best thing we've done in our lives. We aren't tied to go every year. We could also bank it and take it, at different times. But when we stay there, we go quarterly. When we stay for a long weekend, it would be a discounted rate because we're owners. Westgate Resorts is a perfect vacation spot. It's our home away from home. We live two hours away. We go there when we can on weekends. And we stay there on vacations. We pick up the phone if we had a concern or anything was wrong in the unit, and within minutes, there would be somebody knocking at our door. It's quick, friendly and clean. This has been our experience since 2002.

I was looking for places to stay in Pigeon Forge, and I looked at everything, and the prices were crazy. I've seen Wild Bear and we liked how it looked and the location. I even found something cheaper than Wild Bear, but they didn't look the safest, so I chose Wild Bear because I liked how it looks from the pictures and the reviews. Our experience at check-in was wonderful. We got there really late at night, and Brianna showed us how to get to the room and gave us the keys, and she told us about the restaurants and the gas station next door. So, it was awesome.

I was looking for a pet-friendly place to stay in Pigeon Forge. I've been to Pigeon Forge many, many times. I saw Westgate was redecorated. They bought it out from whoever the hotel was before. My husband and I and my little pet and my best friend and her husband and her little pet all decided to stay there. Doing the reservation was extremely simple and easy. There was a lot of explanations with all the offers and how to register for the rewards program.

Front desk was great to work with. Everybody was nice and welcoming. We pulled a trailer down with a motorcycle, and I was nervous where we gonna park it. The receptionist even called the maintenance guy. The maintenance guy came around on a golf cart and took us around and showed us exactly where to park. All the room was nice. It was unexpected. I didn't realize we rented one of the loft rooms, but that was my fault. I accidentally did it. But it was neat. It was a nice room. So it all worked out great.

I saw Westgate online and I liked the way it looked. I work at Baptist Health so I booked it online and I got a discount through them. The check-in wasn't too bad but they didn't have our rooms ready when we first got there. We went to get our package tickets for shows and by the time we got ready to walk in, which was within 10 or 15 minutes, they had the room ready. The room was great. On the bar top though, there was a coffee spill that wasn't cleaned up. We've just been there so when they go in and see everything, and there’s nothing on there, they probably don't even clean it. There were also drippings of condiments down the cabinets.

I got emails from Westgate and they offered just a little lower price. We were going to Branson so it worked out to use it. We got a nice condo and I liked the location. It was away from all the busyness. We were right by the woods and used the pool a lot because it was very hot. We were happy with our stay. We had a one-bedroom condo with a living area, kitchen and bathroom. It was all we needed. It was great and we loved it. We liked the kitchen. We went out sometimes but we were able to eat in our room when we wanted to.

The check-in process was simple. I just walked in and they had everything ready. The location of the resort was very, very convenient.

Westgate was chosen by an event I went to. It was the first time I've ever been there. The people there were all very helpful and friendly. What surprised me first, right away, was it was a cashless place. I had brought extra cash for the event, but they only took debit cards or credit cards for everything. We got the smaller suite with just the coffee pot, the little refrigerator, and the little kitchenette thing. It had a sink and a microwave. If we would've known better, we would have gotten the upper room because it had two bedrooms, and they have a stove so you could prepare a meal there. There was just one bed in our suite. I shared that room with friend of mine. We had the king-size. We had plenty of room. Plus, there was a pull-out bed.

My friend stayed at Westgate Resorts before and when I stayed there, it was complicated. They offered me one thing and then gave me another one. The reps put pressure on you. Every time you go there, they wanna sell and force you to buy something. And I'm not down with that. The customer service guy was nice but not everybody was good. The price was also terrible.

Everything was good about Westgate including the amenities. The reservation process as well as checking in and out was very smooth. The food was great and there was not a problem at all. Westgate was excellent.

I always stay at the Westgate when I come to Vegas. The check-in and check-out process is fast. They're very helpful. They make you feel comfortable and take care of all your needs. The restaurants and bar service are also great.

My daughter goes to College of the Ozarks in Branson, Missouri and when I was looking for hotels at one point, Westgate popped up. I stay there because it's in a gated area. I stayed at a $160 hotel one time with my husband and my kids, and I could hear the guy next door beating his wife. So ever since then, I like the gated area a little bit better. I just feel more comfortable in there. Also, it's in the middle of Branson so you're close to everything.

I purchased a racing package from Westgate. We just called to find out why we hadn’t heard anything and was told we didn’t qualify because of our FICA score. Mine is 700 my husband's is 600. Held my money for an entire year earning interest. Will never do this again.

The check-in and checkout process was very easy. They had all of my information already on file. I just gave them my name and they just sent me to my room. We had a couple of meals there and they were great. Also, I used the pool and it was really nice.

The Westgate Resorts in Tennessee became our favorite. I never had an issue in Orlando, and Tennessee was even better. It was that whole feeling like they have known me for years and that was my first trip there. I've used one of my credit cards directly through Westgate Resorts and it was a simple booking and check in. Always the friendliest and helpful people. The location itself on top of a mountain, it's amazing. Also, it has always been accommodating. Nice and clean rooms. When I've had an issue, which was usually minor, it was taken care of as quickly as possible. One of the TVs wasn't working. By the time we came back from eating lunch, it was already done. Westgate sent me a text saying, "It's done." We're already planning another trip for next year to go to Gatlinburg and we're planning to stay in the same resort.

The first time I stayed at a Westgate resort was for my birthday. I went there for 3 days and I loved it. I went again for 2 days and I loved it as well. I like how the rooms are clean and nice. The pool was good as well. I also like how Westgate has it safely with the security. I will stay there again.

We've been going to Williamsburg for 40 years. We go every year and we're planning on going down in December for a few days and staying there. But we always stay over in the hotel part. It used to be the Princess Anne and they refurbished it. Checking in is very easy because I usually give them all the information. And I pre-register or I give them the card number. So, all I do is go in then they say have everything and lets me sign the document.

We picked out Westgate on the internet. It was real convenient staying there. Where we were going were right across the road. It was all great.

I found Westgate on the internet and liked the looks of it. The check-in was awesome. It didn't take no time. They were really fast and courteous, and real friendly. I love the room. It was like a little cabin room. It had the two double beds and bathroom. It was really nice. I was surprised they had that many food options. It was really, really nice. It was like you didn't have to go anywhere. You could stay right there. They had pizza, barbecues, snacks, ice cream. Then they had our breakfast that we could go to. You have to go through a security gate to get in, and I really did like that. We felt safer that way. It’s one of the best places I've ever stayed.

Going to Westgate is convenient. It’s right there in Gatlinburg. We did a little of everything when we went there - sightseeing, riding around and looking at the animals. You can walk the distance to a lot of the local attractions. However, the room was a little dated. It had a musty smell to it, but that was because of the air conditioning unit. But it was clean which is all that matters to me.

I've stayed at Westgate several times and I like their location in downtown Gatlinburg. Checking in was always smooth. The room was good. Everything was fine. It's a clean place. It's good stay there. But I did not eat anything there. Every time we walked down there, the place was closed.

The spa resort out there in Turkey Lake is nice. It's bigger than all the other ones I'd seen. They have more activities and seven swimming pools around the location. I like the activities too. They got the little swan boat thing, and you can ride out there. They got the bowling arcade for the kids. They also got different fish-named pools and coral reefs. The water park is in the middle. There's a lazy river and three water slides.

I looked around on Expedia in terms of closeness to the Universal Studios. Westgate Resorts was one of those that was most conveniently located. It looked like it was a reasonable price for the amenities. It was the size of the room. I went up to the front desk, got my keys, checked in. And for check-out, we dropped the keys off in a box at the first floor of the elevators and that was it. Breakfast was the only meal that had there and it was fine. Some other places will have an icemaker near the elevator. Other than that, the place was good. It was clean. Everything was very well done there.

The location was great, and the check-in and check-out processes were very quick, smooth and easy.

The first time that I stayed at a Westgate Resort was when I just got on Expedia and did my flight and hotel, and it bundled. We had such a good experience the first time that we went back down the second time, and we just booked to stay there again. They gave us two free passes to the water park, and it's always super clean and the staff is always wonderful. So we had a great time. We ate at the sports bar and grill, and they had homemade smoked pork, pulled pork, and ribs, and it was delicious. The time before, we ate pizza and it was good as well. But the barbecue was phenomenal. It was wonderful.

I liked the cost of the River Terrace and my stay at the resort was perfect. I was very pleased and I would go back. The best part was the customer service. I received a text from a real person every day asking me if there was anything they could help me with and I couldn't believe how they reached out to me every day. And when I'd walk by through the lobby, they would stop me and ask. They also knew me by name. That may not be a positive thing because people tend to remember me anyway. But it was a great experience. My sister traveled with me and we went for a car show in Pigeon Forge, Tennessee.

I like the previous experiences I've had at this Westgate location. The location is also very convenient. The staff is usually always very helpful and friendly, and the room is always clean and organized. This last time, they advised us that there were renovations going on, and they put us into a non-renovated room, but they also advised us that they are planning on renovating all the rooms soon.

Their attitude has always been good. They've done everything that they can to get me where I wanna be. When I have specific requests, like when we were gonna go down at the end of October, they went out of their way to do it. Their location is very convenient for the things that we like to do. Overall, I've had a pleasant experience. They've been real low on doing the things that they had promised that they were gonna do. But it's my understanding that they've got a new owner. So that's a hope we have.

Last year, we stayed at a Westgate resort. That was where our Vietnam reunion was held. The reservation process went smoothly and there were no hassles. The resort's location was great. We enjoyed staying there.

My wife was going to the EMS conference. It was happening at the Convention Center. We went down early for fun and stayed at the Westgate Resorts. They were trying to do the time-share thing. However, I knew what they were doing, so I wasn't super interested. It was a great resort. We used the spa and got massages, and that was phenomenal. The Sports Book was a ton of fun. We were thoroughly happy with everything. I loved it. The check-in and check-out process was easy, and the rep was very helpful. We had a personal room. My wife wanted to keep the room because she was staying for the extra. They were very accommodating and they made it all work out. They were very good at the front desk. I had a great time.

The whole check-in process at Westgate was easy. Everyone was nice and welcoming. Every single time I walked through the door or out the door, we got greeted and told to come back. It was a good experience. That was the best experience we ever had. The rooms are very clean and nice too. They come clean up after. If you don't have to sign on and want them to clean up, they will. But if you don't, you just put the don't disturb. It worked out well for us because it stayed clean. And with having a two-year-old and trying to enjoy vacation, that's the hardest.

We went to Westgate when they had a deal on the amusement park. In the beginning, it was a little difficult with the check-in, but it was okay. The food options are expensive though. We ended up doing a mixture of going outside of the resort and purchasing food and cooking our food. It would be good if they would have more food option on the premises.

We had a conference at Westgate and everything was fantastic. Everybody I encountered was very helpful and pleasant. The room was great. Most of the food was pre-chosen by our conference director, and it was good as well. The only thing I found a little bit off was the lack of oxygen because of such a hike and I'm used to being closer to sea level than up in the mountains.

I was recommended Westgate by a friend. I really enjoyed it, and I'd tell people to go. The check-in and check-out were gorgeous, and everybody was super nice and treated us very well. The bar, the adult pool over by room 60 and the grocery store they had were very nice. The coffee was great as well.

We found a deal online and went down to the Branson location. The staff was very friendly. They showed us everything we needed to know. But they didn't have very much food options in the morning so we went out to eat. Also, we paid for the internet but there was a big storm down that blew it out. It didn't work and we have a teenager, so he was not happy about it. But Westgate reimbursed us. That was our first time there and we would go back.

We like that Westgate is in a good location, away from everybody. It's also a whole lot easier with them than when we go to Vegas or Mexico. It was in and out. The room was gorgeous. It's rustic-looking, but modern. We went to one of the smaller pools in the resort at the back. It was clean and had plenty of seating. It was tucked away, quiet, and had plenty of towels. We also ate at the pizza place which was all they had open at the time but it was better than Domino's or any of the other pizza places.

We've been to Westgate twice, and we've had a good time both times. Everybody was friendly and the location was very clean. I like the glamping and the way that it was set up. It was really relaxing. There was a bonfire and we did s'mores and had a couple of beers. We also went to the steakhouse twice and to the pizza place. The food was good.

My experience with Westgate was really nice. Everything was up to par for me - the stay, the customer service. I like the amenities that they have - the restaurant and the pool. The check-in and check-out process was really smooth and easy. I was able to check in early, which was something that I like, because typically, other resorts and hotels don't allow that. My check-out process was the same as any other. Very smooth and quick. We used the pools. We went to three different pools. We used the fitness center too. We did the mini golf and we went to the game room as well. I would definitely come back. However, the traffic around the area puts you in a place where it takes you a little bit longer to get to the attractions. But it's really close. Also, we attempted to go to the water park that was on site. However, they had a lot of closings for some odd reason.

My check-ins at Westgate were good experiences. Everyone was welcoming and informative. They were very pleasant, knowledgeable and nice. The rooms have always been nice. I've stayed there at two different locations and I've stayed at one location three times. I've utilized the Myrtle Beach location and the Orlando location. I wanna always go with Orlando because of the water park that they have on-site.

My cousin owns a timeshare with Westgate. We went and when we got there, everyone was so welcoming. The gentleman that was outside helped us take our luggage out of the car. We got inside and checked in with no problem, then they helped us to our room. It was amazing. We were in one bedroom and I tried to book another night, but we had to move to a studio unit, which is a smaller room. We got to experience both of the rooms. Everything was clean and when we needed linen, they were very helpful. They brought it up to the room.

Our stay in Westgate was really good. We were impressed with it and the check-in and checkout processes were fine. I've already recommended them to someone.

The check-in and check-out at Westgate went great. The location of the resort was great as well. It was right in the center of everything. However, we went through a third-party and we didn't get to enjoy some of the benefits that they offered, which blew. But other than that, everything was great.

Everybody greeted when I went to check-in. There were people at the door who showed me where to go to check in and I checked in with no problem. Also, the room was perfect, although the food options could be a little more. It's a good area, though, especially if you want to go to the attractions -- Disney and Universal, and even if you don't want to leave the property, there's a lot of stuff to do. It was an overall good experience.

We have a membership with RCI and there was a promotion they had sent out. However, that particular promotion did not work out for us. We started exploring Westgate and decided that's where we wanted to go. The reservation, check-in and checkout processes were smooth, and everybody was very friendly and nice. We had a lot of day tour things, so we weren't there a lot, but we were really impressed at how clean and beautiful the grounds were. It was nice that it was in a security area. We felt very safe. The rooms were comfortable, everything we needed, and clean as well. If we needed anything extra, they were right there. There was no waiting for anything. It was great. We had pizza one night and it was a bit pricey, but it was good. The location was perfect too. We had a rental car and we could go anywhere. It was quick and easy, and we really liked it. We would definitely recommend Westgate Resorts.

Between me and my family, we've stayed at Westgate Resorts five times, and we've always liked it. The check-in process was good. I gave them my card, then I went to a separate desk and they asked if we needed to do any shows or needed any tickets with anything. I told them no, we were just gonna enjoy the amenities at the hotel. They told me once again about the activity center and the pool area. There's hiking too. The accommodations are great. They're very clean and cute. We stayed in condos before as well. I've told my family that it's a great location. It's well priced and in a gated community, so it's safe. It's also budget and family friendly, and they have friendly staff.

Westgate Resorts offers military discounts, which I'm a military veteran and I appreciate that a lot. I thought I'd give them a try. The location was very convenient, and the reservation, check-in, and check-out processes were very efficient. It was very easily done, and the room that I had was wonderful. The staff were also very friendly and courteous. They were there for whatever I needed and they reacted immediately.

Years ago, I planned a vacation and stayed at Westgate. Ever since then, when I go on trips, that's where I stay at. There is a Drafts Restaurant that's right there and I eat there all the time when I go. They also have a Starbucks on-site, but it didn't open up as early. But the resort is nice and clean. It's a perfect location as well. I get a chance to do an early check-in and everybody is pleasant. I've been at the Westgate in Myrtle Beach four times and the room is amazing. I've enjoyed it. The only thing I wish they could get is a screen for the sliding door.

I went on a family vacation and we stayed in a Westgate. The check-in and check-out processes were positive. The resort we stayed at was a golf course. It was down the road a bit. So, we didn't eat there because it was a hike. We're in the pool every day. Everything was very nice. The rooms were beautiful. Everybody was really kind and nice. Anybody you saw that was working there was nice. Customer service was excellent. It was a very good experience.

We've stayed at Westgate Resorts before several times, and it's next to the aquarium. That's a big interest to us. It's central to the district in Gatlinburg where we can walk. It's a nice place. My wife did this thing through a booking service, and it turned out not to be as good as we’d like it. But the check-in and the check-out was good. The room was a ground floor with a little balcony over a yard. It was pleasant.

My daughter was diagnosed with cancer and had to have surgery. Her hospital is in Orlando. She ended up staying in the hospital a couple of days longer than expected. So, we had to extend our stay a couple of days. It was an easy process, with the front desk lady helped so much with that. We always marvel at the comfort of the beds and pillows when we're there at Westgate Resorts. We threaten to steal the pillows every time, but we don't. We wrote down what the brand of the mattress is. The next mattress we're gonna buy, we're gonna get that one.

Westgate’s location is perfect that everything is near. But I don't usually go out to eat because we have a kitchen there. But there are a lot of restaurants around it. Everything was great.

It was my birthday, and when I was online, I saw Westgate and Williamsburg is so nice. It is clean. I stayed there before. I just needed to get away, and I had a good time. There was no problem checking in. The staff was good. They had good customer service skills. They made sure they explained where everything was at. You had to ask no questions because they already answered everything. I already told everybody Westgate was nice and I enjoyed myself. The outside was clean. The inside was clean. There was no problem, and that's the stuff that I look at and I like.

My husband and I were looking for a vacation to take our family and two years ago, we came down to Westgate with our granddaughter. We fell in love with it. It was a nice place. My son lives in Florida and we said we got a place that they are going to love. And we wound up going back there again. At the time that we were in Florida, something was going on with the airlines and we were stuck in the airport. And from there, we had to go to another hotel. When you are in a place where the villas are beautiful, where you have a large space and there are two bedrooms and two bathrooms, we were spoiled. There were seven of us who went and we had no problem because we had two of the suites. The rooms were beautiful. It was amazing. We had to go to another hotel, which wasn’t bad but we were cramped. It was three of us in the room with our granddaughter. It's just not like Westgate.

The food was fantastic. They had variety, availability, and quality. I used the spa and the fitness facility that they have and it wasn't overcrowded and they had good availability.

Westgate Resort was pretty accommodating for my son as far as the pool and the basketball court. Checking in was very smooth and easy. It was very informative. Also, the young lady that helped me out at the front gave me a lot of pointers as far as the attractions that was near and what all the hotel had to offer. The room was actually perfect. It was better than what I saw on the photo. Although the pictures were beautiful, it doesn't justify what it looks like when you go there. But it was very spacious and clean. I really liked it.

Everything was perfect when we were at Westgate. It was our second time. The first time, I liked it. That's why I went back to the same resort. When I checked in, they were helpful. The room was perfect and nice, too. For sure, next summer, I'm gonna go again. All my family enjoyed it.

The check-in was okay and the check-out was uneventful. We left early in the morning. I wanted to pay in cash and they struggled with that a little bit, but they made it happen. The variety and the quality of the food options were both great. The location of the resort was fine because it was all-inclusive. There was everything we needed there. So there was no real reason to leave. We used the pool, and we did the thing that you pay for and the kids can go in and ride little things. We also did the petting zoo and the swamp buggy tour. It was the best vacation we've ever had. The kids and the adults loved it. I noticed all the other resorts that Westgate has and I definitely plan to check out some of them.

We did a vacation deal year before last and we went up to Westgate and listened to one of their presentations. We got to see a bunch of shows in Branson and all that good stuff and we enjoyed our trip. So we decided to go with Westgate. I just call up there and if we're not staying for a full week, we can stay at the hotel that's on the premises. You tell them what you want and they reserve it for you and you just show up. Westgate had a little store with food that you could order but I didn't see a whole lot of food options. It was nothing that I was interested in.

My family goes to Westgate Resorts all the time. We spent my dad's birthday there and we had a great time. So, we always have great experience there. The food is good. Location is perfect. The only issue I had when I went there the last time on the 18th, on July, and the coffee pot was busted. It took maybe an hour, and you could tell somebody used that. It has to have the coffee grinds in it with the little pack. They came with another one. It was two hours later. They gave me a brand new one to put in there.

I like the program. The Italian restaurant is 10/10. But people smoked ** in the resort. It was not right. Also, the swimming was dirty and too crowded. They left their drink inside the pool. And an unsupervised child was there. The parents were too busy or drunk.

My experience with Westgate was smooth. There was a situation where I'm a veteran and online, it had veteran rates that were higher than the prices that were showing on regular reservations. But other than that, everything else is cool. I also enjoy the food. They have good options too.

I had a reservation check-in. For the check-out, they said I could drop the keys off in the box. I dropped them off in the box at 9:30, got out of there, but nobody ever put my money back on my card. They took it all off my card and never put it back on there. I'm trying to figure out why. Every time I call, they connect me to this person, this person, that person. I know they got to see it because we left the room immaculate. We stripped all the beds, the sheets and all the towels together. The kitchen was clean. They said they were gonna refund it back once we checked out and it's been since July.

The reps at the Westgate Resorts were friendly. My most recent stay was for five days and it was a nice experience. The check-in and check-out were also quick.

Our whole experience with Westgate was so nice and pleasant. The prices and the people were nice. The check-in was perfect and very smooth. The rooms were the nicest of the nicest. That's why I love it because you're always guaranteed that it's going to be so nice.

I wanted to take a family vacation and when I was looking at the Westgate and some of the properties like Myrtle Beach as well as Orlando, Myrtle Beach stood out to me the most as far as the Westgate property because of all the amusement things around there. So, it was very fascinating to have a great experience in Westgate. Check-in was great. The moment that I came in the door, I felt welcomed by one of the customer service reps. They guided me through everything at the process. They made it a simple process as far as their customer service skills. I was very delighted.

I liked Westgate Resorts' look. I came in a day early and they were able to combine two different ones, so I didn't have to switch rooms. That was nice. We had an issue with our room card not working. It kept resetting. But they were friendly. It was just a pain in the butt to have to reset it every day. There was just a swimming pool at the resort. And the restaurant there was nice. We ate there once. But there ware a ton of places within walking distance for food. I'd recommend Westgate.

I came for a personal business in Orlando and I stayed at Westgate. Their service was very good and everything went well. From my room, I could see a lot of people enjoying themselves at the resort. The room was also very nice and there were some upgrades from the last time I was there. The last time I went there, they needed to change the carpet. And now, they're putting hardwood flooring and I was in one of the upgraded rooms.

Our experience with Westgate was great. We flew in so we enjoyed the airport that they have right there. The airport was awesome. They came right away, picked us up and took us to check-in. They were professional and knew what they were talking about. We did the airboat ride, the shooting and several different things there. Everything that we had time to do was fun and the people were good at what they did. The food options were good and the atmosphere of the place was nice. We went to the breakfast place and to the steakhouse, and both were very good. The teepees are unique. We stayed in one of them and and they were clean and nice. We have a bunch of friends that wanna do it now. The only negative is it irritates me when they won't take cash. They only take credit cards.

The staff was awesome. Caden was our liaison or whatever and he was awesome too. During the check-in, there was a lot of people there, so they were moving quickly. The food options in the buffet was average. We did the indoor water park and that was awesome. I was really impressed with the cleanliness of it because I'm kind of a germaphobe.

I've been to a lot of resorts and Westgate Resorts was the nicest one I've been to. Everything was lovely. The services and amenities were great. They had a lot of attractions right there on the property. So, we didn't have to go outside the property to enjoy. I was in the pool with my grandkids. Also, it the resort was on a good central location. Not far from Disney World and from the bowling alley. My grandkids went to the arcade after midnight. Everything was nice.

Westgate Resorts has well organized, great staff. Also, the room was more than enough space, had great air con and everything we needed. There was a little area for us to make sure that we could cook if we needed to, which we didn't. We used the restaurants which were great. And the resort has lots of opportunities for all age levels. Lovely setting. It was a great experience. You should take it up. We would go back.

We took the package where we had to watch the review for the timeshare. Checking in and out of the Westgate resort were great for us and they had a lot of variety in terms of the food they offered there. I liked it. The kids loved the pool and the barbecue pits. Everybody was friendly and we really enjoyed ourselves.

My husband had wanted to stay at Westgate Resorts, but we don't own rights there. We own at another resort, so we did an exchange and we didn't pay that much to stay there. We got rained out at the last pool day, but other than that, we enjoyed everything. The check-in and check-out processes, as well as the customer service, were very good. Their food options were also good. We didn't get to do the fitness because we took our grandbabies, so everything we did was kid-friendly, but we had a good experience.

We had travel credits left from a trip that we didn't get to take, so we took our family on a trip to Westgate. We had three separate reservations, and the process went quick and easy. We had a great time and the resort was beautiful. One night, we ate down in the Southern Comfort and it was really good. My grandkids ate at some of the other places and the other options were good, too. The recreational activities were wonderful and the guy that drove the trolley was very helpful to my husband who is in a wheelchair. His name was Roy and he would come and pick us up then take us down or back up the hill. He was very pleasant and he told us about different things that we might want to try. Everybody was nice and we didn't have any problems at all.

I usually go to Westgate in Gatlinburg and the last time I went was in Myrtle Beach. We drove a while to the other ones and by the time we got there, they let us go in a little early. Recently, we flew out to Utah. I understand the check-in was at 4:00, so I called when we got there and they said they haven't cleaned the room yet, but they would clean it. They then told me to call back. So, we did and when we got there at 2 o'clock, the room still wasn't done. So, we just walked around the facility and everybody was nice.

I've been with Westgate for over 20 years. I chose them because of their location and their amenities. The best times I have is when all of our family is there, which they're able to accommodate. We always have a great time because everybody in the family is there, and the amenities are great. They have putt-putt golf and swan lake rides. They're always functioning, and everything's self-contained.

The check-in and checkout process at Westgate has been amazing, quick, easy, and it couldn't get any smoother. The location is also very convenient and the food options are very good. But every single time we went to go down the water park, it was closed but that was because of the tornado watch.

We checked in at Westgate Resorts and everything was great. Everybody was very helpful and nice. They have that little area for the kids there. We have a new little grandbaby. He's a year and a half old. I said, “When Henry gets a bit older, we’re all gonna go down here. We’ll pay for everything.” Because they have a camper, too. They have these little go carts you can go on and there are pony rides you can go on all kinds of stuff. But there’s a big sign up there that says that they will add some huge outdoor waterpark coming Fall of 2025. So, if we go, maybe the following spring of 2026 or the fall of 2026, then our grandbaby would be 3.

When I went to Gatlinburg, Westgate is in the center of town and it looks good to me. When I checked in, it was simple and quick. Their service is good and so is the area which they are in. I have done some sightseeing in that area.

Two years ago, we went down to Westgate for a free two nights thing. We loved it so much. So, the last time we were there, we paid for it because we liked being at Westgate so much. We went up there. They got us the right room. The staff was great. Everybody was nice and friendly and with a good mood. We had fun. Food options are good. They had good ice cream, good food, and good coffee. It would probably be a good investment to buy just at the store. I like one of those hot dog rotisserie things. You could have some hot dogs and broads on there throughout the day. So, that way, people had different choices instead of just pizza.

My check-in experience at Westgate was fine. The guy on the desk was busy. It seemed short-staffed at the front desk. But, it was okay. The room was beautiful. We were only there for one night. But if I had an opportunity to spend more time there, I would certainly get that room again. However, they should sell sunscreen in the lobby. They used to and they don't anymore.

It was easy to check in and out and we enjoyed the recreational activities. The overall experience was all good.

Westgate Resorts was beautiful inside and outside. It was clean. It was dog-friendly, which was helpful because we have a little dog. The rooms were very spacious. We had a suite, and it was gorgeous. Oceanfront, open concept. You walk in the kitchen, the living room, and the bedroom was over to the other side. Also, the people were very friendly, polite, organized and attentive.

I liked the amenities that Westgate had to offer. It had a lot of different amenities. Primarily, the pool was a big thing we took advantage of when we did our stay. We didn't stay there long enough to enjoy everything, but they had crafts. They had horseshoe pits. They had volleyball net. If you were going to be there especially with a family, they had a little miniature golf. It would have turned out really nice for a bigger family and if we were there longer. There wasn't any place to eat on site, but there were some local restaurants that weren't that far away. And they did have some rooms with balcony. That was what geared us over there.

We like the location of the Westgate Resort we went to. It was also easy when I booked before I got there. It was a fine place.

When we checked in, Westgate had everything ready. It was very easy. We were a group of 10 and they took us straight to our teepees. The food and restaurant selections worked for us but it wasn't over the top. They had a nice steak restaurant, a to-go window for pizza, a little ice cream shop, and a smokehouse grill where you order things then you take it to your table. But the teepees are 100% amazing. There was a full bathroom, full shower, and even a bidet. The bedding was deluxe - very comfortable and clean. Two people stayed in each teepee and all of us have not stopped raving about it yet. It was a top-notch experience.

The check-in and check-out processes were good. We did the shuffleboard and the miniature golf in the resort. The location of the resort was good. It was very convenient. I would stay there again.

I enjoy Westgate Resorts. Checking in and out was simple. Also, great location.

My husband and I were talking about going to Dude Ranch and how that was on my bucket list. The reservation process with Westgate was wonderful. The Dude Ranch was very close to the house. The different food options and the amenities were fantastic. The only thing I was disappointed in was the whole time-share thing. We were like, "Okay, this sounds fantastic. We need to go ahead and do that." And then we came home and realized that funds needed to be moved around out of CDs that don't mature until late this year and late next year. So, we needed to retract our offer, and the rep said that we had a 10-day rescission, and they didn't give me all my money back. They told me, "That's fine, don't worry about it."

We purchased at Westgate Smoky Mountains about 20 years ago. We were very happy for many years. But about 11 years ago, we took our daughter and 2 young grandchildren with us. They talked us into doing the tour, which meant (unbeknownst to us) that we would be taken back to where they would try to sell us a bigger unit. We told them upfront we were happy with our unit and did not want to purchase anything else. We also told them that our daughter and grandchildren were waiting on us at the waterpark. They said they had to get a manager just to get us to sign that we didn't want anything else. The manager came and wouldn't give us the papers until he gave his spill and just kept talking. I finally just got up and walked out. We only went back a couple of times over the next several years and exchanged the other years through Interval International.

I was there for 7 days at Wild Bear in Tennessee. When l got there my room was ready. The only problem I had at that time was the room had nowhere that l could eat at. Later on during the week l had housekeeping cleaning my room. I did not pay attention to my cleaning clothes l bought with me until that Friday. That’s when l discovered my clothes were gone. House keeping had stolen my clothes. I was very upset. They did the proper things but that’s not the point. They stole my clothes. If you stay there make sure you check your clothes every day. The rooms were clean. They just have thieves as housekeepers.

Westgate has some facilities that I like. They have the grilling. I also like the room. It is special. I like the hotel and the environment. They're very good.

I like the Westgate brand and I like the properties. The customer service is always great. As soon as you walk in the door, they greet with a smile and they make sure they’re attentive and that you have everything that you may need on the property. If you need something, you can just pick up the phone and call them and they'll provide it for you. Usually, we go to the pool or we'll go to the little water lagoons. I walk through and see all the amenities that they have on their properties, because each property has different stuff. But being a Floridian, I get a lot of $99 packages, but I can never take advantage of them because I know there's a time share walk-through or preview involved. That's the only thing that I do not like about that. But other than that, the pricing is fine.

We like Westgate Resorts' affordability and that it is family-friendly. Our kids did the water park, the mini golf and the activity center. We did the arcade and the movie theater as well. We had a wonderful time. The staff was also wonderful and the food was excellent.

The reservation process was real quick and easy. I called them and it was a good two hours that we sat on the phone going over different prices and rooms. She was helpful. It's a nice place that Westgate got going on down there. The food was good. The pools were beautiful. The shipwreck was good. It was nice.