Westgate Resorts Reviews

We wanted to be oceanfront, and Westgate came up on my Choice app, but we were there for one night, so we didn't do any other activities. Everybody was very friendly and the room was good. Only issue I had was the shower wasn't all that awesome. Other than that, we had a pleasant time and a great experience, and we’re going back there.

We had a recent visit to Westgate River Ranch and it was great. It was very family-friendly and that's why I went. For plenty of people, I didn’t wait long for check-in, too. We'll definitely go back again sometime. Everything was clean and well done, and I highly recommend it

We go to Orlando all the time for my kids’ spring break or just vacation. I was just Googling and it pulled up different resorts and hotels. I chose Westgate because of the amenities, the price, the location and very good reviews. Their customer service was A1. When I notice that I'm getting treated well, I do recognize that. Every question I had, and I had a lot of questions, there was a response back in under five minutes. They went above and beyond.

I attended a conference held at Westgate Resorts, and the location and the amenities were truly impressive; everything was beautifully arranged. I visited one of their bars and appreciated having everything conveniently located within the resort. Overall, my stay was pleasant, with the room cleanliness meeting my expectations. But upon checking in, I found there was no provided map or guide to the hotel, and upon further inspection, the room lacked information on the available TV channels and other facility offerings. It would be beneficial for future guests if Westgate provided a comprehensive guide that included these details. Despite the informational gap, my stay was enjoyable and if I had to rate my experience, I'd give it high marks.

Westgate Resorts has a convenient location in Gatlinburg, which allowed for easy walking access to the downtown area. However, my experience at the resort itself was somewhat limited. The site we stayed at was smaller and only featured outdoor pools, so we primarily spent time in our room rather than participating in the resort's activities.

I liked Westgate's attractive pricing and convenient location in Branson. Upon arrival, I found the check-in process to be a bit slow, although it was manageable, having stayed there twice this spring. The check-out process felt somewhat prolonged due to the numerous forms that required signing. Nonetheless, these minor setbacks didn't overshadow the overall ease and professionalism of the reception.

I picked Westgate Resorts based on a friend's recommendation. We stayed there for two nights and it was a pleasant experience. The check-in and check-out processes were smooth, and I found the customer service to be commendable. We did use room service when we needed extra towels, and they were prompt and courteous.

I came down for a family gathering and I just know about Westgate in the past because we used to own at Westgate down in Florida. The check-in and check-out processes were straightforward and hassle-free. Although I didn't try the on-site dining options or participate in resort activities like the pool or spa, I spent most of my time out enjoying the location. One aspect that has consistently impressed me about Westgate is the quality of their customer service and how well-maintained their properties are. The room was clean and provided all the channels for some downtime.

I stayed at Westgate Resorts in New York City, and I'm happy to share that it was truly enjoyable. The location was extremely convenient, right near Times Square, which made exploring the city much simpler. Our accommodation was comfortable, especially the beds, making our limited downtime very relaxing.

We went to Westgate Resorts in Pigeon Forge based on their price point. The booking process was seamless and user-friendly. We didn't want a room on the top level and upon arrival, the staff was exceptional and attentive to our needs, offering us a room on the main level without any hassle. The room was clean and well-maintained, perfectly meeting our needs and budget considerations. The room was smaller but we didn't need anything bigger than that. The food options were impressive, providing great taste at a reasonable price. Overall, I'd recommend Westgate Resorts for its value and convenience. It's a place I'd definitely consider returning to in the future.

The check-in at Westgate was straightforward. We were also pleased with how user-friendly the Westgate website was. The resort staff were accommodating, and everything went as expected.

I stumbled upon Westgate Resorts' Branson Woods location randomly and I was attracted by its reasonable pricing. Checking in and out was hassle-free; the check-out process was especially convenient as I could simply leave my belongings at the gate.

My sister-in-law has a timeshare with Westgate and we went with them. Regarding check-in, that was probably the only downside. Although check-in was meant to be at 3 PM, we arrived at 4 PM only to find out our room wasn't ready. We did some shopping and were gone for about 1.5 to 2 hours, then they called to inform us, "Well, we couldn't get that room ready. So we're getting you other rooms." That was a bit of a pain in the butt.

I was searching for a rodeo-themed experience when I discovered the Westgate Rodeo Ranch. It perfectly matched my birthday celebration plans and I had a beautiful time there. Everything unfolded exactly as I hoped. The reservation and check-in/check-out process was hassle-free, and the staff was exceptionally accommodating. The food options were excellent, aligning well with the resort's theme, from the scrumptious barbecue to an assortment of other delectable choices that satisfied my preferences. During my visit, I indulged in some captivating activities including the fun swamp boogie and an impressive rodeo event with plenty of action. Additionally, an entertaining night at the saloon was a highlight, truly allowing me to immerse in the ranch experience.

The amenities and prime location of Westgate Resorts appealed to me and my experience was thoroughly enjoyable, from the seamless check-in process to the convenient reservation. The food options impressed me, although I wished for a few more breakfast selections. One of the standout features was definitely the pool area and the water park. I thoroughly enjoyed both.

I ended up choosing Westgate Resorts because they collaborated with my bank, USAA, providing discounted prices. With a water park on-site and a forecast of rain, it seemed like a great choice for my daughter. The stay was enjoyable overall. While everything in the resort was quite appealing—the arcade was surprisingly good with a great selection of games and prizes—the only downside was the limited food options. At the water park's snack bar, they were out of most menu items, and unfortunately, we experienced food poisoning from the fried pickles. Despite this setback, the resort's arcade and the water park themselves exceeded my expectations. They offered more activities than anticipated, making our time there memorable. Except for the food issue, it was a pleasant stay, and Westgate Resorts managed to deliver a good experience.

We've visited Westgate Resorts multiple times and we go to the one in Orlando generally. I adore the downtown setting with easy access to Italian restaurants and other dining options. One of my favorite aspects is this unique spot where we can stroll over for cocktails and snacks. It's perfect for a relaxed night out. Also, it's reasonably priced. I could go elsewhere, but the people there are nice and they're more than helpful. Christina, who works at the front desk, is particularly fabulous. I was supposed to go with my daughter and I had already booked but she relocated. Christina effortlessly arranged for us to maintain the same room at Westgate to coincide with the other two days that we had booked there. Everything about Westgate is nice. An added bonus is the fully equipped kitchen facilities that let me cook since my stomach prefers homemade meals over dining out frequently.

Westgate Resorts offered the best price for my group of seven through a popular booking website app. Upon arrival, I found the check-in and check-out process to be smooth and hassle-free.

Westgate Resorts had a water park, which seemed perfect for my son's spring break. Though we didn't use it due to our short stay, the highlight was our room. It was incredibly comfortable, which is important to me during vacations. The overall experience was very calm, and I appreciated the room's comfort the most.

I opted for Westgate Resorts when searching for accommodations during my son's baseball tournament. It was one of the options available from the tournament link, and several other parents recommended it from past seasons.

Westgate Resorts looked good on the travel website. The check-in and check-out process was seamless and easy, which was a pleasant start to the stay. The location was also quite decent. During my stay, I had a very positive experience overall. The resort’s restaurant served the best food I had during my entire trip—it was definitely a highlight. However, I did have an issue with the thin walls. We were on the bottom floor, and unfortunately, we could hear everything, even when our neighbors decided to do laundry at midnight, which disturbed our sleep for a couple of hours. Despite this, the staff was super accommodating. I traveled with my boyfriend, who was on crutches, and they made sure we had a room that was accessible without needing to navigate stairs. The trolley service was also a nice touch. We didn't explore the resort attractions, but we did enjoy the pool, which was fantastic.

We haven't been to Westgate Resorts. We wanted to see what it was like. We had previewed it before making the reservation and were impressed by the facility overall. The check-in and check-out processes went smoothly with no issues to report. Our time there was delightful. We indulged in meals from the barbecue spot, finding the food tasty, though the prices were a little higher than expected, but in line with current trends.

I was intrigued from the moment I arrived at Westgate. But I ended up pleasantly surprised by the experience. The location was nice, exceeding my expectations at every turn.

After owning at Westgate Resorts for several years, I can confidently say my experience has been fantastic. The check-in process has always been seamless and has never posed any issues. Even checking out is a breeze; it's just a matter of simply walking out. Every staff member I've encountered has been courteous and ready to assist with anything I needed. However, I think there's room for improvement with the recreational activities. While I was there, activities like movie nights or ice cream socials were being announced in real-time via texts. Unfortunately, by then, I already had plans. It would be helpful if they could provide a schedule of these activities ahead of my arrival. That way, I could possibly align them with my itinerary.

It was just a quick trip to Florida. I chose Westgate because of the price. It was under 100 bucks a night, and I got a room with a huge living room.. I had a living room, a kitchen, a dining room, a patio, a jacuzzi tub, and two bathrooms.

We thought Westgate Resorts was something new. My husband and I decided to try them because the resort looks nice. Checking in was smooth and wonderful. There was quite a bit of a line. We knew it was very popular because we waited for a while, but the counter was full. The staff that checked us in were so informative, upbeat, and wonderful.

We went as a football team and decided to stay at Westgate. Check‑in was quick and easy, and we paid a good price. We weren’t there long enough to try the food options, but they looked pretty good. The place was really nice and clean, and for the short time we were there, we enjoyed it.

I like the way Westgate Resorts is as set up apartment style. The people there were very nice. It was my second time staying, and I loved it from the first time. Check-in was quick and easy. It was a breeze. The rooms were perfect. Everything was set up just nice. I love the fact that they had things that you can use as far as cooking, cups, and things like that.

We chose to stay at Westgate Resort for a basketball tournament because everyone on the team was saying they wanted to stay there, and we had children from the team with us. When we got there, the line for check-in was long and it didn't move relatively quick, but whenever I finally got up there, the customer service was good. The room accommodations were nice, too.

Westgate Resort was just close to where we were going and what we had planned. Checking in was easy, and the staff were always available whenever you needed them. Plus, we love their food.

We were traveling for a competition so I went online looking for a location close to the Orange County Convention Center where the competition was. Westgate Lake was not far from the location and a family stayed there who had a good experience. After looking at everything that was at the resort, we decided it was better for us. There were activities that my daughter and I were able to participate in throughout the day so that was great.

The check-in with Westgate was all good. I registered and did everything online, so it was pretty much set and waiting on me when I walked in. I told them my name, they handed me my key and I went on to the room, which was very nice. We’ve stayed there twice before we became a member.

We wanted to go out west to a dude ranch but it's such a long haul that when my friends found a dude ranch here in Florida, we said, “Great. That's for us.” They were fine once we got there, but like everything nowadays, you get multiple emails. I don't want a relationship. I just wanted to go to the thing and rent a hotel room. But everyone involved with it was very polite.

The rooms are very clean. We used the pool and it was great.

It was really great location for us. It wasn’t Westgate’s fault that construction was really bad right where we were, and we found a way to work around it. Checking in was a little difficult. We wanted to be in the same place together, and they had booked different rooms than I did, but in order for me to be the same location, they needed to downgrade my hotel room, and I wouldn’t get any of my money back even though I was getting a different room. They said the room that I had was hard to get and they didn't like to give those away. So, I was surprised that they weren’t willing to give me the difference between the room that I got. I wish it was clearer when I was booking my room, so I could have avoided that and saved my money since I didn't stay in a nicer room anyway.

We stayed at Westgate for our late anniversary/Valentine's getaway. It was the first one that had an availability and it seemed like a really nice place. It wasn't cheap either. We were going for nice, not cheap. Checking in was quick. They had a queue, but it moved very quickly, so it wasn't bad. Granted we didn't spend much time in the room, when we did, it was just in the evenings to eat dinner or to go to bed, and it was a very comfortable bed. The kitchenette was perfect for what we wanted, which was to cook for ourselves and not eat out every night. Overall, for what we did, we were very happy with it.

My wife booked our stay with Westgate, and we picked them because of ease of use and location. Disney World, Universal, all that stuff that we did is all right there. The location is awesome.

The amenities for the children were my main reason for choosing Westgate Resorts. The reservation check-in and check-out process was good, and everybody was helpful and friendly. The food options were good, and there were poolside activities that we did.

My daughter rented a room at Westgate in Kissimmee, and we stayed there, too. I was gonna go by myself, and I didn't really want to because I knew I was gonna spend money on food, and I couldn’t afford it. My wife wanted to come along, and when my friend heard that he upgraded it to a massive two-bedroom and it was nice. He also brought his family with him. He was just trying to help me get away for a weekend.

The price made us choose Westgate. The check-in and check-out process was very good, and the line moved along well. It was a very good experience, and we hope to return.

I travel for work and go to Orlando a few times a year. The company I work for puts us up at Westgate, and usually it’s pretty good. On my last two trips, it was more hectic. It felt more crowded, with newer staff and more issues with the rooms. I’ve already had to switch rooms three times this year. I’ve been there three times, and on one trip alone, I had to switch rooms twice.

I visited the location in Manhattan! I was there from January 27, 2025 until February 16, 2025. I never received my reward points for staying that long! I did appreciate my housekeeper for cleaning my room every day because after 12 hrs of work I needed a clean room! The hotel staff was rude at the front desk.

I've always come to Westgate, because I love the service and the atmosphere there. This is one of my favorite go-to resorts. My experience has always been good. Our last visit, however, was a little hectic because we had to wait out in the hallway for 45 minutes. When we got to our room, I couldn't get in because, apparently, the door was locked from the inside. There was also hair in the hot tub area. It wasn't thoroughly clean, so we ended up having to switch over to another suite.

We had a great family adventure at Westgate and we loved it. We were going to Disney World and then Cocoa Beach, and my son and I came up with Westgate Cocoa. Neither of us had ever been there, but it sounded like a great place, so we went there, and it was a great decision. The only issue we had was it was a bit hard to figure out where to park, but we worked that out. The whole staff was awesome. They were very friendly, helpful, the service was very good and engaging, it made us feel at home, and the rooms were terrific. We went out to eat, so we didn't eat dinner there, but we partook in the bar happy hour and the food was great. We could walk across to the beach, we played miniature gold down the street, so there were lots of fun things to do. We had a fantastic time.

We had a good experience at Westgate. The check-in process was very easy and the gentleman at the desk was amazing. He helped us with a couple of different things and he was very accommodating. Our room was very old but it needed to be updated. But it was comfortable. We had a nice hot tub right out the door.

We went to the rodeo at Westgate River Ranch. We had some friends going and we’ve always wanted to go there so we met up with them. Checking in was easy. The line was long though so maybe they should have more people there to help check people in.

Would never recommend and I will post this anywhere I can find. They do not disclose MANY things. They give you a "thumb drive" and no paperwork to look over without people standing over you. The prices we were quoted for a week's stay were a lie, something I couldn't check because I couldn't log into my account until I received everything in the mail, how convenient!! They are NOT willing to work with you if circumstances change, so many lies! Just DON'T!

Having stayed at various Westgate Resorts multiple times, I've always enjoyed my visits, which has kept me returning as a loyal customer. The reservation, check-in, and check-out processes are consistently smooth and straightforward, making the entire experience hassle-free. My interactions with the staff have always been positive, adding to the pleasantness of my stays.

I recently stayed at Westgate Resorts and had a great experience as a loyalty member. My latest visit was to their location named the Leisure, and I was there just last week. The check-in and check-out processes were smooth, and the customer service was excellent. During my stay, I participated in some resort activities, such as using the pool area, and found them quite enjoyable. If a friend or family member asked about my visit, I would definitely recommend Westgate Resorts. Initially, I rated my stay 4 stars but upon reflection, I'd give them a 5 since there were no significant issues during my visit.

During my recent stay at Westgate resorts, I found everything to be quite satisfactory. As a returning guest and an owner, I've always appreciated the consistency of their service. My first experience was at the Westgate villas in Kissimmee, and this time, I opted for the resort on Turkey Lake Road, which was an equally pleasant experience.

I chose Westgate Resorts primarily for its convenient location. The reservation, check-in, and check-out processes were straightforward and efficient. Although I didn't try the food options available on site, I noticed they had amenities like a pool, spa, and fitness facilities, though I didn't use them. The resort is situated in a great area, offering a nice view, potentially of a nearby theme park. My cousin is also considering staying there when she visits Disney World. Overall, it was a pleasant stay.

My family and I chose Westgate Resorts as a Christmas present, and our experience there was fantastic. The check-in and check-out processes were smooth and efficient. We loved the resort's location, which was perfectly suited for our planned activities outside of the resort.

I have stayed at Westgate Resorts before and chose them again for a recent stay. I like the resort because it offers a lot of activities and a nice ambiance. However, the check-in process at the location in Orlando was terrible. I had to stand in line for 35 minutes, which was very frustrating. The rest of the experience was excellent. The spa was fantastic, and everything else met my expectations. But due to the long wait during check-in, I opted not to go through the check-out process and just left the keys in the room. Overall, I would rate my experience a 4. The only reason it isn't a 5 is because of the lengthy check-in time.

We stayed at Westgate, and our experience was lovely. I chose it because I heard it was a good hotel, and it lived up to its reputation. The check-in and check-out processes were seamless. My family and I ate pizza at the resort, and it was delicious. My daughter enjoyed spending time at the pool, and she really loved it. Overall, the entire stay was wonderful, and I couldn't find anything that needed improvement. I would definitely rate my experience at Westgate 5 stars.

I chose to stay at Westgate Resorts primarily because of a company promotion, and this was actually my second time using a Westgate location. Overall, the reservation, check-in, and check-out processes were quite efficient. The resort offered dining options on-site, which I tried and found to be good. During my stay, I used a couple of the pools and enjoyed walking around the facility. The resort’s location was also excellent in relation to local attractions. Overall, I would rate my experience at Westgate as excellent.

The check-in and check-out process was great. The location of the resort is really good. It's close to Universal Disney side. Everything was great. Overall, it was very good experience and I liked that it's a resort and the customer service was really good.

I decided to stay at Westgate Resorts because a friend of mine has a condo there, and I had previously stayed with her and enjoyed it. The location was perfect for my needs. I didn't dine there, it was purely for accommodation. I found everything to be perfect, both the rooms and the service.

Staying at Westgate Resorts, specifically at the Great Bear Lodge, was a delight. The ease of access and the location's convenience made the stay exceptionally pleasant. The staff was personable, and while the rooms met basic expectations, the standout feature was the marvelous pillows. Overall, I would definitely consider returning to Westgate for future visits.

Westgate was in my budget, and the location was convenient. The check-in and check-out processes were easy too.

The first time I stayed at Branson Woods was because of the good price on rooms that gave me a suite. We've got a young child who goes to sleep long before I do. Plus, I liked it so I wanted to come back. I had a good experience. Everybody was super friendly, explained the layout of the land to me since it's got multiple cabins and then sent me on my way to my room. It was fast, seamless, and friendly. I liked that there was a Starbucks-type place right there and I got texts about activities. The location of Westgate was convenient. It wasn't far from any attraction but it was also just off the beaten path, so it wasn't congested with traffic. It was right next to everything without being on everything. It was nice.

Westgate was fine and the check-in and checkout process was very easy. It was just that the staff kept locking the door so I kept having to get new keys. But they were very friendly. The restaurant was great and Westgate had a pool area and a couple of lounge areas. They were clean. I have a 10-year-old that we went for cheerleading competition. So, it was perfect. The location was reasonable.

The resort's location was convenient in relation to local attractions around town. We also ate there, and it was good. The resort staff's attitude was positive, and the check-in process was easy. Their facility was under construction though, so we did not use it. The pool was not a fave. It was pretty dirty.

We checked in at Westgate and the process was very simple. The location was perfect and were very happy with the rooms. We booked with another couple at the same time and we thought we were staying at the hotel, but then they put us in separate condos. So, it would have been nice if we would have been at the same one. But they were right next door and we had one car. So, that worked out.

Westgate Resorts has incredible customer service. There was never a request that wasn't fulfilled immediately. The booking online was easy enough. The check-in process was great. We got there a little early. The room was ready, so that was great. The room was incredible. It was everything we could have wanted. I upgraded to the room with fireplace and the Jacuzzi tub in the bathroom and our balcony. We had a great balcony that was overlooking the ski, Après area, and the bottom of the mountain there in the Canyons Village. There was a burger bar that we went to the first night. There was a very nice steakhouse on site as well. And right outside the doors, there were some options as well.

I was in the area for the NFR and I chose Westgate because it was conveniently located close to the convention center and had a tram to get there. The check-in and check-out process was excellent, characterized by quick and friendly customer service—truly a no-fuss experience. I was particularly impressed with the food options, especially the gluten-free items on the menu at the Italian restaurant. I would honestly consider staying there again just for that. However, I did find the staff at the small shop in the hallway to be somewhat pushy, reminiscent of used car salesmen, which was quite off-putting. They seemed to be targeting the wrong audience and followed me even after I declined their offers. Despite that, I'm considering returning next year.

My stay at Westgate Resorts was quite satisfactory. I needed to stay there because of an event with the Pop Warner football league.

I recently stayed at Westgate Resort while my husband was in the hospital at Sunrise. Although my visit was brief, I found the accommodations to be very nice. The check-in process was smooth, and the staff on-site were excellent. I chose Westgate because it was conveniently located near the hospital. Overall, my experience was excellent, and I would rate it a 5 out of 5.

I visited Westgate years ago with my family, but this time, I was there for a cheer competition. The check-in process was easy; the staff were courteous and did their job. During my stay, I enjoyed a great room, which was like a small suite with a bed and a little refrigerator, perfect for my daughter and me.

I recently stayed at Westgate Resorts in Kissimmee, having previously visited their Orlando location. My check-in and check-out experience was smooth, with only a short wait time of about 10 minutes. I really enjoyed the property overall. Although I didn't participate in the swimming activities, I engaged in other enjoyable experiences.

During my recent stay at Westgate Resorts in Las Vegas, I had a truly enjoyable experience. A coworker had previously recommended the place, and I must say, it lived up to the praises. The apartment I stayed in was impressive, featuring its own jacuzzi and a variety of activities to do around the resort. One of the best conveniences was the shuttle bus service, which allowed me to get around without needing to drive—bookings for pick-up and drop-off were straightforward.

I like the availability of Jacuzzi tubs at Westgate Resorts, which is a big plus for us. During the check-in process, I encountered no significant issues; everything went smoothly. However, when I first arrived, the air conditioning in my room wasn't working, which was inconvenient. Fortunately, after notifying the staff, a technician came out and fixed it within an hour, which I appreciated.

I stayed at Westgate Resorts, mainly because of their competitive rates and the absence of parking fees, which was important since we had two cars. The check-in and check-out process was smooth, and we found the room and amenities satisfactory. The location was convenient for our needs.

I stayed at Westgate Resorts for a couple of nights. The check-in and check-out process was smooth and without any issues, just like a regular hotel experience. I found Westgate through the internet and chose it as it seemed like a suitable option.

We stayed at Westgate Resorts because they offered a complimentary military weekend. Initially, one of the rooms smelled quite moldy, and the shower wasn't working. However, the staff responded to our complaint efficiently by switching our room, and the rest of the stay was pleasant. The customer service was excellent; all the staff members were very kind. The only area that could use some improvement is the parking situation near the check-in area. Overall, I would rate my experience as very satisfactory.

I have stayed at Westgate Resorts a few times, mainly when I'm in the Kissimmee or Orlando area. The check-in and check-out process is usually seamless, though at larger resorts, there can be a bit of a wait. My most recent visit was to a smaller resort, which did not have the amenities I'm accustomed to at larger locations. As a result, I didn't take advantage of on-site dining or activities and found myself exploring options outside the resort.

My mother in law, Sister in law and I went to the one in Orlando and it was absolutely fabulous! Everyone made things very easy to understand considering this was our first time in Florida and we are from Maine. Mostly finding places and the price to stay there wasn’t outrageous! There was one employee in particular that we absolutely adored and his name was Alroiy. I believe I’m spelling it right. Friendly, polite, and respectful. He was 5 stars just himself!

We did everything online. Westgate Resorts confirmed everything online. But when we got to there, they said it was too late for us to check in. We had to go down the street to the next one and they found our reservation. They transferred us. It was amazing. They were helpful. The food was good. I like that they have a shuttle too. I thought I had to walk to the restaurant from where our room was, but they had a shuttle.

My experience was delightful, especially with Westgate Resorts' reservation, check-in, and check-out processes, which were simple and efficient. The food offerings were a highlight for me, and I thoroughly enjoyed the variety of restaurants, especially aiming to try the new Italian and Mexican places they opened. I found the resort's location to be very convenient. Overall, I am very satisfied with my experiences at Westgate and often recommend it to friends and family. On our last trip, we also brought along two other families who enjoyed their stay as well.

The check-in and check-out processes at Westgate were smooth. The room met our expectations; however, the thin walls made it challenging to deal with noisy neighbors for a couple of nights, affecting our sleep.

I recently stayed at Westgate Resorts in November, and it was a fantastic experience. We booked our reservation about six months in advance. Despite concerns after a hurricane hit the area, the resort was unaffected, and everything went smoothly. We called ahead to confirm our booking before making the 17.5-hour drive, and even though we arrived a couple of hours late due to bad weather, they accommodated us without any issues. The check-in process was quick and hassle-free.

I chose Westgate Resorts mainly because of its location on the lake, which I found very appealing. Additionally, they had availability that fit our schedule, even with our last-minute planning. The reservation, check-in, and check-out processes were all straightforward. I booked online, and once we arrived, everything at the desk was handled smoothly.

I chose Westgate Resorts because it was conveniently located close to where we wanted to be, and the price was reasonable. The room was large, more like a suite, which was a plus. The check-in process was a bit slow; we arrived early, and sometimes you can get in early, but this time it was slower than expected. Check-out was fine, though.

My recent stay at the Wild Bear Inn, part of Westgate Resorts, was satisfactory. We chose it primarily due to its convenient location. The reservation, check-in, and check-out processes went smoothly without any issues.

I had an exceptional experience with Westgate Resorts, which is my favorite hotel. I wouldn't consider staying anywhere else due to their consistently friendly service. The staff is always accommodating and promptly addresses any requests or concerns. The reservation, check-in, and check-out processes are incredibly swift, and I would rate them a perfect 10. Although I don't usually dine at the resort due to the food prices, I enjoy participating in their recreational activities, such as the pool and fitness facilities.

During my stay at Westgate Resorts in November, I was impressed with the overall experience. I chose Westgate because they offered so much more than a regular hotel, with convenient on-site restaurants and a reasonable price. The check-in process was smooth; although we arrived early from New York, they accommodated us promptly. Additionally, they upgraded us to a one-bedroom suite upon our return from a cruise, which was a pleasant surprise.

I recently stayed at Westgate Resorts and chose it over others because we like the location and the pricing offered. Checking in and out was very easy, which is always a plus. Although I haven't tried any of the food options or participated in recreational activities like the pool or fitness spa, I appreciate the convenience of staying there as it's about 2.5 hours from our home near Williamsburg. It's a great location for when I have doctor appointments.

I chose Westgate Resorts because of Becky, who is in charge of marketing. I’m with the Purple Heart and have worked on some memorials at Westgate Resorts, and they offered me a reduced price for accommodations, which was wonderful. The reservation, check-in, and check-out process were very smooth. As for food, we only visited the snack shop next to the hotel, which was similar to a convenience store. I found Westgate to be quite upscale compared to other places I’ve stayed in Branson. Dealing with Becky and Tiffany at Westgate has been outstanding; they are truly top-notch. Overall, I would rate Westgate Resorts highly, and I definitely recommend them to others.

The check-in and check-out process was pretty quick and easy. When we got to the resort, the gate guard was nice and friendly, but she did not give good directions at all. It was dark, so we couldn't see where to go and she said, “Just go in and go to the right, and somebody will come get you.” So we did and we sat there for about 15 minutes and then finally, we saw a golf cart way up ahead, so we drove up to it, and we asked, “Are you supposed to take us to your site?” The guy said, “Yeah, that's me. She should have sent you over here.” Other than that, it was very good. Everyone at the front desk the whole time was very friendly. The resort is pricey, but there's a lot to do and it's really pretty.

Westgate is great. I own three things there, and I've owned two of them since 2005. I go there every year, and check-in is great. The employees as well as the rooms are excellent as well.

We went through Priceline and we looked at Westgate and we liked it. The price was very good for our stay. The check-in was fast and very professional and the hospitality was great. When we walked into our room, it had no odor and it was very clean. We enjoyed the whole stay at Westgate. They had a building where we could get coffee and the only thing that was disappointing to that was that they closed at a certain time. And I did not see any vending machines. But other than that, it was great. I would recommend Westgate. When we come back, we're heading back up there again. I like the security. The reps check you in, make sure that you arrive and you're tagged to get in and out of the property. They're super friendly. We went and saw the Christmas lights and it was very nice and relaxing.

My daughter's a big rodeo fan, so we went to Westgate for her birthday and everything was good. Everything was there and the food was good. We did the airboat ride, the karaoke, and everyone was super nice. A couple people asked me how it was ‘cause they went there when they were really young and didn't know if it was still like it was. I told them that they should definitely go and everything was smooth. The price was legitimate and good. I lost track of the days, and we booked too close. When we first looked, it was very budget-friendly, but because we didn't know how many people were going, I didn't know which route I needed to go. Still, the price was worth it.

I enjoyed my 1 week vacay in Myrtle Beach. It was quiet and peaceful. Staff-Manager, Teresa, helped us out when we needed to extend our check out time on our last day and she did it with a smile. Deborah, in-house sales, was funny and informative. Kudos to the Starbucks crew, delightful! Overall, friendly staff. Rooms-nice waterfront view in bldg 1000. Everything that you need in a kitchen was provided. The only complaints -unpleasant smell coming from bathroom drain & the rug in living room could have been cleaned. Overall, enjoyable stay and we would visit again! But for the 2 negatives mentioned, I would have rated venue a 5 stars.

The check-in process at Westgate was very easy. The ladies up front took very good care of this. After a few minutes, we were checked in and got to the room. All the people who have worked there were excellent. The first room that we stayed in was small, which was fine with me. Loved the fireplace. The wife wanted a bigger room because we brought our grandsons up later during the week. They let us move to a bigger room. But the maintenance guy said it was one of the older buildings that they have and the only thing in that building is there's no water pressure. And there was nothing that they could do to fix it. But the facility was nice and it was in a great location. Easy access to the town. It's off the main strip but I like that. Getting in and out was easy as pie. We enjoyed it. The restaurant was closed, though. They said it hadn't opened up after COVID. So we had to go out to eat.

Checking in was quick and the staff was courteous. We had one main room with the bigger bathroom, bedroom, living room, and kitchen. It was very nice. Then we had the adjoining room that had a bathroom, bedroom, and kitchen and dining area. It was very clean. Westgate is a good place and we enjoyed our stay there.

Everything about the whole trip was perfect, from the time that I booked the resort to the time I got finished and drove out the gate. Everything was so simple. I would like to do it again in the summer time when it gets cold and I can get out and explore the hot tub and the swimming pool. I'm older and it was too cold for me to get out. But as far as my room goes and the booking experience and the little grocery store that was there, everything was perfect. The girl that checked me in, the guy that gave me my parking deal, and the little girl at the grocery store were all really friendly. The next time I come, I'll definitely stay there again, but only this time I may take a cabin. Where I stayed at was in a little section called Building 1, and it was so quiet. It was great.

The stay with Westgate Resorts was very nice. We were in a gated community. It wasn't anything where it had rowdy people, where fights would break out, or cars were broken into like when staying at a regular motel or hotel. It was very good there. Nobody bothered. People spoke. They had people there that had timeshare and people that were there for a couple of days, just like my wife and I. It was very good. I would go back there to stay. We enjoyed ourselves down there.

I've stayed at Westgate before so I know about it. It’s a very nice resort and the location is great. I was working at the convention center so it was perfect. It wasn't right in the middle of everything but it wasn't far. The reservation and the check-in and check-out process were very simple and easy. Everybody was very friendly and for a female single traveler, I felt extremely safe. They originally gave me one room but since I was traveling alone, I asked if they could move me up closer and they did without a problem. They were very accommodating. The girls who checked me in were amazing and the guys on the golf carts were helpful. I love everything about Westgate.

Everybody at the Westgate resort was very nice and polite. My husband and I had a really great time. We plan on coming back. We loved everything about it. We went to the saloon and the rodeo, and the food was good. We had a delicious breakfast the next morning. We were only there for a night. We didn't have enough time. So, we wanna come back up and bring our son with us.

Checking in and out at the Westgate resort was very quick. I was in and out in less than five minutes. Everything went really well. The resort staff were very good. I didn't eat there except for breakfast and it was very good. The resort was in a great location.

I've been using Westgate now for about seven years. I was looking for a room and they popped up with a deal and we took it and we've been using them ever since. As far as the resort, I like the peace and the quiet. The security is top-notch. My wife and I go there on our birthdays to decompress and relax and it's perfect for that because the rooms are fully-loaded. We can just go out and buy groceries. We don't have to go out a whole lot. It's very peaceful. It's very quiet. There were a very few incidents, if any.

I knew Westgate Resorts was a good resort and the price that I saw when I looked on the booking engine was reasonable. It was a good choice for me. Checking-in was quick and painless. When I first got there, the front desk clerk was very friendly, and told me to let them know if I needed anything. I also received a couple of texts throughout my stay. When I responded, they responded back just as quick. It was unusual. For the price, the accommodations were very good. I will go back there for sure.

Our friend gave us a free four nights stay at Westgate. I love the location. It was very nice. But they were under construction. So there was nothing going on. But that was not their fault. It was because of the weather.

I booked a package and Westgate was the most affordable option for us. We arrived at the hotel a little bit earlier, but they had the room ready. Everything went smoothly and as expected. I got text messages about the recreational activities they have on site, but we were there for a National Premier League event for soccer so my son and I were constantly out and about. The location was very convenient. It was only 15 minutes away from the field. I also liked that there was not a lot of traffic there. The only recommendation I would have for the hotel is to make sure they mop the floor. It was dirty.

The check-in and check-out process at Westgate was easy. I was hoping to pay extra and get a room with two bedrooms like a condo, but they said they didn't have that available. I also ate outside. I didn't know they had a place to eat there. That was the one bad thing. They didn't tell us anything about the resort. We walked around and looked. We hardly could figure out where the pool was and they didn't give us a lot of information about what was there. The pool was under construction. To get to it, you had to go through a construction area, so that wasn't very good. All I did was walk around and I didn't even get to go to the pool because we weren't there that long. I wasn't impressed with the concierge. But the rest of the staff was pretty good. Plus the location of the resort was very convenient. We also got a really good price on it.

Westgate looked nice and the reservation and check-out process went smoothly. The location was close to everything and they had shuttles. The amenities were great though they were kind of far. But it was easy to get there.

We have stayed at Westgate at least three times now and we feel that it's quiet and relaxing. It's not overcrowded as some other resorts are and we really can enjoy the amenities versus having the hassle of fighting for a beach chair or something with other people. The check-in and check-out process was very smooth and the staff are very accommodating. You can tell that they care about the place and making sure that it's safe and clean. Even with turn of staff, you can tell that the mission stands in regard to accommodating guests and cleanliness. Also, the recreational activities were suitable for our family. My son enjoyed the basketball court and they have a pickleball court and a nice little fireplace and grills. It's very homey.

Westgate Resort was really good and we were very happy with that place. We were able to check in like we thought we should have been able to. We went into the spa every night and it was great. Even though there were other people there, we weren't crowded in it and it was big. So, we really liked it. We went on a trip through four different states and stayed in six different hotels, and that was, by far, our favorite. They went above and beyond the call of duty.

I used a third-party app, so I didn't book online with Westgate, but there wasn't a problem. The price was a little bit higher than I anticipated, but the staff were good and helpful. When I asked the lady who checked me in for an renovated room, she was able to accommodate me with that, which was really nice. The room looks more up-to-date. We ate at a couple of the places and the food options were good. I've also stayed at multiple different Westgate locations before. I like the convenience of them.

I like the activities, the community, and the amenities that Westgate offers. Making a reservation as well as the check-in and check-out were very smooth. However, I was encouraged to complete a timeshare and I was told that if I completed the timeshare I would have a late check-out when I left so I can have time to enjoy the resort. But that was not given so they did not extend my check-out time and I had to go to the front desk and explain to them what I was promised. It took 30 minutes of dealing with different people but eventually, I got the check-out time extended. I also took advantage of the game room, which was really nice, and some of their specialty shops. I ate at Draft and that was okay, then most of the time was spent at the Disney Park, so I was exhausted when I got back.

I like the price and location of Westgate. They were also really friendly and great to work with. We came in late at night but they let us in. They answered any questions I had as well. I am on a keto diet, so their food options were not good for me. But for a normal person, it was great. I have told others they need to go set up a reservation for them 'cause Westgate is a great place. The only thing was a lot of the plug-ins did not work, so I couldn't charge my phone.

I've had a Westgate Travel Club membership for about five years. When we went to Palace, the staff were very accommodating and did a great job. I had a group and Westgate got us all on the same floor, which was nice. My team was impressed with the place, and they were shocked that I brought them to that nice of a place. We spent a couple of afternoons out of the pool and the hot tub. While the food bar was a little limited, we were there for a trade show, so it was nice to grab coffee in the morning and be on our way. We didn't use much of the food part of it. Overall, we had an excellent experience.

The location was very convenient. Overall, the staff was very friendly. They were very helpful as far as the check-in process, explaining all the amenities that were offered there and showing us where our room was. Checking in and out was a good, painless experience.

I stayed overnight at a Westgate Resort. I did Priceline and it was a good price. I had also stayed there once. Checking in was not a problem. I just came in through the security, up to the desk, and found my way to the room. As for the food, we mostly ate off but we had a pizza one evening, and it was good.

Normally l like to end with the good, but in this case there's not much, so let's start with The Good... My wife and I stayed at Westgate Resorts in Gatlinburg between Oct 26 - Oct 30 and the Smoky. It's did not disappoint. It was beautiful, Cades Cove was spectacular. Oh, WestGate. The room was nice size, full kitchen, balcony. The views from the top of the property was excellent. We didn't eat at their restaurant but the food smelled good. They did have a free shuttle to take you into Gatlinburg, the wait was a bit long though.

I gave myself two days to go to Disney and picked Westgate to spend the night. Shannon and Chaz from the front desk did everything they could to make my stay fabulous. They started me on a great roll. When I got to my room, I couldn't figure out how to unmute the remote control. A staff went to my room and he was so gentle and kind. He showed me that I had to push it up instead of pushing it down. Then I met Margarita who's a supervisor. She gave me a ride someplace. Oscar gave me a ride to my car too. I also had a great time with Jeff, the manager. I told him how much I liked everything. I wanted to go to the water park, and they let me have an early check-in so I could go to the water park ‘cause I had to see my favorite band at Disney that night. They gave me a map, which I completely couldn't read, but they showed me where to go. There was also a morning person that was nice when I checked out.

My sister-in-law was a timeshare owner and she did a trip for my husband for his birthday. We liked it so much, so we asked her if they have any other ones that we can pay. I love it because the place is very nice. It's quiet, relaxing, and very clean. When we call on anything we need, they are there for us. The staff was great. The only thing that they didn't tell us was when we were ready to leave our room, there was a cleaning lady next door and we told her that we needed that room cleaned. She said we have to call the office but that they were probably not gonna do it because there was something about 10 days. They never mentioned it and we thought that we can get the room cleaned every day. We didn't get the room cleaned at all during the whole six days that we stayed in. I wasn't too quite happy with that one. Other than that, I'd tell others that they should stay at Westgate. It's a nice place to stay and the best part was they had the shuttles where they take you to The Strip and to Fremont.

The rep, Ace, that booked my reservation, he got me a free upgrade through his supervisor, which was so awesome. He got me an early check-in at 12 noon. I told him that this is a one-nighter getaway for my niece and nephew that are 10 and 13 and, without me even asking, he put our room right close to the arcade and the indoor pool. When I checked in, Ace was actually there and he said he got us a free upgrade. We had a private Jacuzzi on your balcony. I was thanking him and he said to thank his supervisor. We loved sitting in that Jacuzzi. It was one of the first things that we did. He did all these extra things without me asking.

I booked Westgate through the Hotels.com. It looked like a beautiful property for the number of days that we needed it and it was a perfect location. My husband was going to the convention center for a FABTECH convention and it was only 10 minutes from there. The check-in and check-out process was very good and the girl was very nice. The food options were too pricey, though, so we went off property. Then, we went to go play putt-putt that they offer there and we have to get the golf clubs from the little marina thing where the little boats are, which was closed so we couldn't do that option, and it was expensive to do the bowling.

A timeshare is the best thing we've done in our lives. We aren't tied to go every year. We could also bank it and take it, at different times. But when we stay there, we go quarterly. When we stay for a long weekend, it would be a discounted rate because we're owners. Westgate Resorts is a perfect vacation spot. It's our home away from home. We live two hours away. We go there when we can on weekends. And we stay there on vacations. We pick up the phone if we had a concern or anything was wrong in the unit, and within minutes, there would be somebody knocking at our door. It's quick, friendly and clean. This has been our experience since 2002.

I was looking for places to stay in Pigeon Forge, and I looked at everything, and the prices were crazy. I've seen Wild Bear and we liked how it looked and the location. I even found something cheaper than Wild Bear, but they didn't look the safest, so I chose Wild Bear because I liked how it looks from the pictures and the reviews. Our experience at check-in was wonderful. We got there really late at night, and Brianna showed us how to get to the room and gave us the keys, and she told us about the restaurants and the gas station next door. So, it was awesome.

I was looking for a pet-friendly place to stay in Pigeon Forge. I've been to Pigeon Forge many, many times. I saw Westgate was redecorated. They bought it out from whoever the hotel was before. My husband and I and my little pet and my best friend and her husband and her little pet all decided to stay there. Doing the reservation was extremely simple and easy. There was a lot of explanations with all the offers and how to register for the rewards program.

Front desk was great to work with. Everybody was nice and welcoming. We pulled a trailer down with a motorcycle, and I was nervous where we gonna park it. The receptionist even called the maintenance guy. The maintenance guy came around on a golf cart and took us around and showed us exactly where to park. All the room was nice. It was unexpected. I didn't realize we rented one of the loft rooms, but that was my fault. I accidentally did it. But it was neat. It was a nice room. So it all worked out great.

I saw Westgate online and I liked the way it looked. I work at Baptist Health so I booked it online and I got a discount through them. The check-in wasn't too bad but they didn't have our rooms ready when we first got there. We went to get our package tickets for shows and by the time we got ready to walk in, which was within 10 or 15 minutes, they had the room ready. The room was great. On the bar top though, there was a coffee spill that wasn't cleaned up. We've just been there so when they go in and see everything, and there’s nothing on there, they probably don't even clean it. There were also drippings of condiments down the cabinets.

I got emails from Westgate and they offered just a little lower price. We were going to Branson so it worked out to use it. We got a nice condo and I liked the location. It was away from all the busyness. We were right by the woods and used the pool a lot because it was very hot. We were happy with our stay. We had a one-bedroom condo with a living area, kitchen and bathroom. It was all we needed. It was great and we loved it. We liked the kitchen. We went out sometimes but we were able to eat in our room when we wanted to.

The check-in process was simple. I just walked in and they had everything ready. The location of the resort was very, very convenient.

Westgate was chosen by an event I went to. It was the first time I've ever been there. The people there were all very helpful and friendly. What surprised me first, right away, was it was a cashless place. I had brought extra cash for the event, but they only took debit cards or credit cards for everything. We got the smaller suite with just the coffee pot, the little refrigerator, and the little kitchenette thing. It had a sink and a microwave. If we would've known better, we would have gotten the upper room because it had two bedrooms, and they have a stove so you could prepare a meal there. There was just one bed in our suite. I shared that room with friend of mine. We had the king-size. We had plenty of room. Plus, there was a pull-out bed.

My friend stayed at Westgate Resorts before and when I stayed there, it was complicated. They offered me one thing and then gave me another one. The reps put pressure on you. Every time you go there, they wanna sell and force you to buy something. And I'm not down with that. The customer service guy was nice but not everybody was good. The price was also terrible.

Everything was good about Westgate including the amenities. The reservation process as well as checking in and out was very smooth. The food was great and there was not a problem at all. Westgate was excellent.

I always stay at the Westgate when I come to Vegas. The check-in and check-out process is fast. They're very helpful. They make you feel comfortable and take care of all your needs. The restaurants and bar service are also great.

My daughter goes to College of the Ozarks in Branson, Missouri and when I was looking for hotels at one point, Westgate popped up. I stay there because it's in a gated area. I stayed at a $160 hotel one time with my husband and my kids, and I could hear the guy next door beating his wife. So ever since then, I like the gated area a little bit better. I just feel more comfortable in there. Also, it's in the middle of Branson so you're close to everything.

I purchased a racing package from Westgate. We just called to find out why we hadn’t heard anything and was told we didn’t qualify because of our FICA score. Mine is 700 my husband's is 600. Held my money for an entire year earning interest. Will never do this again.

The check-in and checkout process was very easy. They had all of my information already on file. I just gave them my name and they just sent me to my room. We had a couple of meals there and they were great. Also, I used the pool and it was really nice.

The Westgate Resorts in Tennessee became our favorite. I never had an issue in Orlando, and Tennessee was even better. It was that whole feeling like they have known me for years and that was my first trip there. I've used one of my credit cards directly through Westgate Resorts and it was a simple booking and check in. Always the friendliest and helpful people. The location itself on top of a mountain, it's amazing. Also, it has always been accommodating. Nice and clean rooms. When I've had an issue, which was usually minor, it was taken care of as quickly as possible. One of the TVs wasn't working. By the time we came back from eating lunch, it was already done. Westgate sent me a text saying, "It's done." We're already planning another trip for next year to go to Gatlinburg and we're planning to stay in the same resort.

The first time I stayed at a Westgate resort was for my birthday. I went there for 3 days and I loved it. I went again for 2 days and I loved it as well. I like how the rooms are clean and nice. The pool was good as well. I also like how Westgate has it safely with the security. I will stay there again.

We've been going to Williamsburg for 40 years. We go every year and we're planning on going down in December for a few days and staying there. But we always stay over in the hotel part. It used to be the Princess Anne and they refurbished it. Checking in is very easy because I usually give them all the information. And I pre-register or I give them the card number. So, all I do is go in then they say have everything and lets me sign the document.

We picked out Westgate on the internet. It was real convenient staying there. Where we were going were right across the road. It was all great.

I found Westgate on the internet and liked the looks of it. The check-in was awesome. It didn't take no time. They were really fast and courteous, and real friendly. I love the room. It was like a little cabin room. It had the two double beds and bathroom. It was really nice. I was surprised they had that many food options. It was really, really nice. It was like you didn't have to go anywhere. You could stay right there. They had pizza, barbecues, snacks, ice cream. Then they had our breakfast that we could go to. You have to go through a security gate to get in, and I really did like that. We felt safer that way. It’s one of the best places I've ever stayed.

Going to Westgate is convenient. It’s right there in Gatlinburg. We did a little of everything when we went there - sightseeing, riding around and looking at the animals. You can walk the distance to a lot of the local attractions. However, the room was a little dated. It had a musty smell to it, but that was because of the air conditioning unit. But it was clean which is all that matters to me.

I've stayed at Westgate several times and I like their location in downtown Gatlinburg. Checking in was always smooth. The room was good. Everything was fine. It's a clean place. It's good stay there. But I did not eat anything there. Every time we walked down there, the place was closed.

The spa resort out there in Turkey Lake is nice. It's bigger than all the other ones I'd seen. They have more activities and seven swimming pools around the location. I like the activities too. They got the little swan boat thing, and you can ride out there. They got the bowling arcade for the kids. They also got different fish-named pools and coral reefs. The water park is in the middle. There's a lazy river and three water slides.

I looked around on Expedia in terms of closeness to the Universal Studios. Westgate Resorts was one of those that was most conveniently located. It looked like it was a reasonable price for the amenities. It was the size of the room. I went up to the front desk, got my keys, checked in. And for check-out, we dropped the keys off in a box at the first floor of the elevators and that was it. Breakfast was the only meal that had there and it was fine. Some other places will have an icemaker near the elevator. Other than that, the place was good. It was clean. Everything was very well done there.

The location was great, and the check-in and check-out processes were very quick, smooth and easy.

The first time that I stayed at a Westgate Resort was when I just got on Expedia and did my flight and hotel, and it bundled. We had such a good experience the first time that we went back down the second time, and we just booked to stay there again. They gave us two free passes to the water park, and it's always super clean and the staff is always wonderful. So we had a great time. We ate at the sports bar and grill, and they had homemade smoked pork, pulled pork, and ribs, and it was delicious. The time before, we ate pizza and it was good as well. But the barbecue was phenomenal. It was wonderful.

I liked the cost of the River Terrace and my stay at the resort was perfect. I was very pleased and I would go back. The best part was the customer service. I received a text from a real person every day asking me if there was anything they could help me with and I couldn't believe how they reached out to me every day. And when I'd walk by through the lobby, they would stop me and ask. They also knew me by name. That may not be a positive thing because people tend to remember me anyway. But it was a great experience. My sister traveled with me and we went for a car show in Pigeon Forge, Tennessee.

I like the previous experiences I've had at this Westgate location. The location is also very convenient. The staff is usually always very helpful and friendly, and the room is always clean and organized. This last time, they advised us that there were renovations going on, and they put us into a non-renovated room, but they also advised us that they are planning on renovating all the rooms soon.

Their attitude has always been good. They've done everything that they can to get me where I wanna be. When I have specific requests, like when we were gonna go down at the end of October, they went out of their way to do it. Their location is very convenient for the things that we like to do. Overall, I've had a pleasant experience. They've been real low on doing the things that they had promised that they were gonna do. But it's my understanding that they've got a new owner. So that's a hope we have.

Last year, we stayed at a Westgate resort. That was where our Vietnam reunion was held. The reservation process went smoothly and there were no hassles. The resort's location was great. We enjoyed staying there.

My wife was going to the EMS conference. It was happening at the Convention Center. We went down early for fun and stayed at the Westgate Resorts. They were trying to do the time-share thing. However, I knew what they were doing, so I wasn't super interested. It was a great resort. We used the spa and got massages, and that was phenomenal. The Sports Book was a ton of fun. We were thoroughly happy with everything. I loved it. The check-in and check-out process was easy, and the rep was very helpful. We had a personal room. My wife wanted to keep the room because she was staying for the extra. They were very accommodating and they made it all work out. They were very good at the front desk. I had a great time.

The whole check-in process at Westgate was easy. Everyone was nice and welcoming. Every single time I walked through the door or out the door, we got greeted and told to come back. It was a good experience. That was the best experience we ever had. The rooms are very clean and nice too. They come clean up after. If you don't have to sign on and want them to clean up, they will. But if you don't, you just put the don't disturb. It worked out well for us because it stayed clean. And with having a two-year-old and trying to enjoy vacation, that's the hardest.

We went to Westgate when they had a deal on the amusement park. In the beginning, it was a little difficult with the check-in, but it was okay. The food options are expensive though. We ended up doing a mixture of going outside of the resort and purchasing food and cooking our food. It would be good if they would have more food option on the premises.

We had a conference at Westgate and everything was fantastic. Everybody I encountered was very helpful and pleasant. The room was great. Most of the food was pre-chosen by our conference director, and it was good as well. The only thing I found a little bit off was the lack of oxygen because of such a hike and I'm used to being closer to sea level than up in the mountains.