Westgate Resorts Reviews

I was invited to stay at Westgate, and I liked my experience. Checking in and out was pretty easy. I’ve been to Westgae There wasn't much amenities at Westgate Towers the last time I stayed there. It was better at Westgate Villas, the one I recently went to. I like the location and their customer service. It was a really good experience. I would just make a suggestion that they need to have the same standards for all their locations

My wife and kids like Westgate because of the amenities. Check-out is super easy, with no contact or conversation needed. Check-in is getting better. I’m in the military and have been staying there for the past four years, so I’m on a fast schedule. I prefer a quick process where they can just give me my key and let me go about my business, since I already know where all the buildings are and don’t need a map anymore. I also really like the food. My only complaint is that they need to start restricting the pouring of alcohol.

We stayed at Westgate for one night as the place that we usually went to only let us stay two days. But we didn’t want to stay as we don’t have time. The location is close to Universal which we appreciated. They gave us a room with a lake view that was very pretty in the morning during sunrise. The room also had a Jacuzzi tub, which is hard to find in a decently priced hotel. The shop onsite was very clean.

I stayed at Williamsburg and that place is awesome. I love the fact that the parking was right out front of the room. I wouldn't call it a room. It was more like an apartment-type thing. I really enjoyed that aspect of it. Although, I wasn't able to use any of the amenities, the fact that they were there prompted me to want to return and bring my wife with me. There's a lot of stuff that you could do for fun.

We came in a little late but the person was really nice and gave us pretty good directions on how to get to our room. Checking in went really smooth. The room was really clean. It was a really nice room. It had a great view of the lake from where we were. So I really enjoyed it. The resort had a pool, hot tubs, and volleyball and basketball court. We played volleyball and used the pool and hot tub.

My sister went to Westgate and we went to visit her, and I ended up booking for the weekend for my anniversary. I liked having my own private apartment and everything was so clean. They also have restaurants and pools. We ate at Draft and the food was good. We're gonna go back to Westgate.

My experience was great and I wanna make a reservation this time for a month. I like staying at the Flamingo Bay. I used their pool and it was good. The only thing is that the price is too expensive.

My job has discount programs for certain areas, so I used Westgate’s website. The West Lake location was a nice place, and it was a reasonable price for the stay. I was expecting the room to be cleaned and the towels changed but they didn’t do that. I was told I have to request it. I went to the restaurants and the game room, and they even have a water park. But they charged separately for it. You have to pay every day. If you just pay one price while you stay there, it would have been a fair value. I had a good experience but with minor improvements, my experience will be a whole lot better.

We had a conference held at Westgate Resorts and it was a good experience. It’s a nice resort. I love the amenities and the spacious rooms, and the kids were able to swim in the pool. If I have to do something in Orlando, I would probably visit Westgate again.

Westgate had the lowest price compared to the other resorts and hotels near the Grand Central when we did our reservation. They also had good reviews, which was why we decided to stay there. It was our first experience with them and the location was perfect. We really liked it. We stayed three nights and a day and after the second night, we enjoyed the people's behavior, the location, the coziness and the cleanliness. I would recommend Westgate and we’d prefer to go there if we would like to stay again in New York City.

The location was great. We were looking for something close to the golf course I was gonna have a tournament at. Everything was great. The only thing was that we were right next door to the air conditioner units and they were very noisy. They should put some sort of a fence or a partition to block some of the noise.

Westgate is a comfortable, familiar place that we like to go to for a staycation. We usually bring our own food or go out to eat. Their customer service is always sweet in the lobby or if I ask for a later check out, they've always been accommodating. Westgate is comfortable and roomy, and there are a lot of amenities that you don’t even need to leave the property. Over the years, we have used the tennis court, playground, arcade and all the pools. Westgate is top-rate clean, even in the Jacuzzi area and the sauna. The website is tricky and makes you think you're renting something for that price, and when it comes to it, it bumps it up. So, it's not transparent. When I ended up booking, it was double what I thought. The prices are high, and I wish they would give locals a better rate.

My niece got married and Westgate was our hotel. It was over at the golf course. We had a good stay. Everything was well.

Horrible! I made reservation and now someone calls me to told me that if I wanted to keep my reservation I have to pay 600 more… this is the fourth time since I got this membership. Don’t spend your money buying this thing.

West gate refused to refund me an extra day of stay I added an additional day. The additional day was not part of the package. I had to leave because of a family emergency. They did not refund my money. I will never stay at a Westgate Resort in my life. Hilton Resorts are much better.

I've been coming to Myrtle Beach every year for the past years with my family and friends. I’m used to the area. I normally stay across the street from the ice cream parlor. There were so many of us, we got the two-level house, actually smack across the street from Westgate.

Everything was good. I wish I didn't have to leave early because of one of my grandkids. Other than that, the site is beautiful. The people that work there are beautiful and very respectful. They treated me right. I had to leave Sunday morning because of an emergency.

I have stayed at the Westgate location before and I like the quality and the prices. It's close to everything. I checked in online, but I just went in and got the keys. When I checked out, I just dropped the keys to the gate.

Somebody told me about Westgate Resort when I went to Universal Studios. The location is good and I like it. Everything is all right. My family likes it too. I tried their pizza and didn't like the pizza they had, it's just not the kind I like. But everything about checking in and out went fine.

I wanted to go to Las Vegas but didn't want to be around all the casinos. I took my grandkids so I needed something family-friendly. I saw that Westgate was on the outskirts. I like that it was well-kept and very clean. It's a little condo type apartment. So, instead of having to go out to eat all the time, we were able to make something there. The staff was really attentive. Someone kept texting me. Everything was really nice and there was the pool downstairs.

My wife's cousin made the reservations at Westgate. The overnight manager was Kayla and she was outstanding. They have all kinds of activities for kids like karaoke. My biggest complaint about the place is that the pool is too small for the amount of people. Everything else like the lazy river, was a killer. It's close to the ocean, which is great. Everything else was spot-on. The staff was friendly. The wife, grandkids, myself, we all enjoyed it.

Checking in at Westgate was good. When we mentioned to Kevin at the front desk that my daughter hadn't been to New York before and we were there to try some pizza, he made a recommendation that panned out. When he was there next, he asked about it. So, that was nice.

The room was good except for the internet that was bad. It didn't work. You can connect to it, but you weren't going nowhere. If you try to open up a browser and go anywhere, it’d say, “No connection.” I reported it and their response was, “Well, yeah. It's kind of weak in that area.” To me, that wasn't a proper response, but we were hardly in the room anyway, so it didn't really matter. The one that we went to is a nice place to go, especially if you have kids, because it has a water park.

This trip to Westage Florida was for my grandson, and I wanted to take him to the rodeo. And we had a great time. The room was clean. Everything was as promised. The check-in was great. The only thing I would find a tiny bit of fault with is the concierge that we dealt with had an English speaking issue. She was very fluent in Spanish but she couldn't speak English. And I don't speak Spanish, so we had to interpret with hand signals. And you don't expect that from a concierge. I think you could put that somewhere else but not at a concierge, right? At least not with a backup.

Requested 6 rooms together, at least in the same building, when we booked and the night before checking in. They separated us in different buildings far apart. Really screwed up our family vacation. Basically one part of the family is having one vacation and one another.

My embassy is working with Westgate, so I went there for business and it was amazing. Checking in was very fast, they have very helpful staff. This was something unique.because my previous hotel was not so good. For breakfast, I was able to change into espresso and it's all I needed. I would recommend a friend.

We went to Westgate with a softball team several years ago, and we enjoyed it because we felt safe. Our softball girls were 14 and under at the time. They're 16 and 18 this year.

My stay at Westgate Resort was excellent. I couldn't have asked for anything better.

The front desk was very nice and polite, very easy to work with. It was a very clean room, well taken care of. Room was great except I wanted regular American coffee and they didn't bring it. They had coffee but not what I asked for.

The room was nice. It's just that I did find rodents in the room. I found rodents like big roaches coming in. As far as the room, that's the only thing I did hate about it. Other than that, the staff was great. I loved it. We went for pizza there, and something quick, and it was good. I will come back and stay.

We stayed at Westgate Branson a couple of times, and the second time was because we stayed there the first time. We lucked into it off of an internet deal the first time we stayed there, and came back, because we enjoyed it so much, the second time. The staff were very polite and seemed efficient. It didn't take very long at all from the time we pulled up and went inside to get our room keys and make it to the room. We spent a lot of time in the pool and my son played on the volleyball court with some kids, and the arcade as well. We had a great time and we're actually trying to find an excuse to go back.

We went to Westgate Resorts at Branson Lakes. The check-in process was very drawn out. There were two customer service agents. Both were with a customer that was clearly having a very difficult time. There were two people having very, very bad days, and that left 4 people waiting to check in for a very long time. It took over an hour to get checked in. It was no fault of the staff, but there were only two people working. But leaving was super easy.

We recently stayed at Westgate Resorts for just one night due to my wife needing to fly out of Orlando airport. Despite our brief visit, the check-in and check-out process was smooth and hassle-free. Whenever we're in Orlando, we make it a point to stop by Westgate for a meal, as the food options are wonderful. What truly stands out at Westgate is the exceptional kindness of the staff—they're very welcoming and attentive. Overall, I can't find a reason to fault our experience, and I'd gladly give them the highest praise.

I went online, found Westgate Resorts and made the reservation. I liked its location and the enticing water park. Checking in and out was a breeze; everything was smooth and efficient. Upon arriving, I found the resort very pleasant, though it was a bit too crowded for my taste due to the time of year.

I booked Westgate Resorts through Booking.com and the check-in and check-out process was straightforward and seamless. Upon arrival, the staff was aware of my booking, treated me with courtesy, and provided a thorough overview of the property with maps.

I recently stayed at Westgate Resorts in Branson. Being just about 45 minutes away, my kids and I decided on a spontaneous overnight trip, and I lucked out with an affordable special they had going on.

I had a positive experience at Westgate Resorts in the past. The grounds are beautifully maintained, and it's a pleasant place to visit. Checking in and out went smoothly without any hassles, which was appreciated. We chose to stay at one of their villas, which was consistently nice. I stopped by the on-site store for some ice cream, and I found it to be quite good in terms of quality.

I like Westgate. The staff is always welcoming and eager to resolve any issues. Dining at the resort was equally pleasing due to their wide range of culinary options, ensuring there's something for everyone.

During my stays at Westgate, I've found the customer service to be commendable. The front desk staff is notably friendly, and they text daily to check if I need anything. Highlights include the efficiency and care taken by the staff during check-ins. Overall, I'm quite satisfied with my experiences at Westgate Resorts.

This was my second stay at a Westgate property, and as always, both experiences were wonderful. The staff stand out for being attentive and helpful, making the stay itself just delightful.

We liked how Westgate Resorts was secluded. We're far away from the hustle and bustle of Branson. Also, we had a nice view of the lake.

I stayed at Westgate Resorts 10 years when was it was still rebuilding. Initially, I stayed in a location that was nice, but the rebuilding ones were even better. I chose the one in Orlando over the one in Kissimmee. The experience was quite pleasant, as the staff made me feel comfortable and were very accommodating. Whenever something was missing in my room, a quick call resolved the issue with prompt service. My accommodations varied with each visit; sometimes there was a jacuzzi and other times not. My last stay was in June, and everything was satisfactory except for the bed. It felt different from previous stays—firmer and somewhat hard, as opposed to the usual comfortable sofa bed. As for dining options, the resort primarily offered fast food like burgers, and the marketplace seemed to be shutting down, which diminished some food variety. However, if you had lunch by the pool, the experience was wonderful.

My family and I go to Westgate Resorts every year. Check-in was generally smooth, despite a small hiccup when a lady cut in front of me. The staff quickly handled the situation by helping me without much delay. As for the room accommodations, I was quite pleased. The room seemed upgraded since our last visit, and I loved the decor, jacuzzi, and kitchen appliances. Everything in the room was up to par for a relaxing stay.

I was drawn to Westgate after considering a timeshare there. My overall experience has always been positive, leading me to take advantage of their offerings once again, especially through my government program.

We wanted accommodations as close to the end of the Strip as possible. My overall experience was wonderful – the rooms were clean, the staff was friendly, and the attached tavern served excellent food. However, I'm disappointed due to an unresolved issue with Westgate. A $50 incidental charge was placed on my card on June 28th and, despite being informed that the amount would be released, it has yet to be refunded to me. It's been significant time, during which I've called and emailed multiple times but haven't received a satisfactory resolution. But other than that, I love the hotel.

I picked Westgate Resorts based on their pricing and location, which I found through a quick online search. While my check-in experience was smooth and the reps were helpful, I did feel the accommodations could use a bit of updating. The floors seemed worn, and the room felt a bit humid.

Westgate Resorts was conveniently located close to an event I planned to attend, which was the deciding factor for me. I arrived at the resort quite late at night and appreciated the seamless check-in process. I'd received several text messages encouraging me to pre-register to make check-in easier, but I found that regardless of these steps, the actual check-in only took around five minutes, making it a painless experience.

I made the choice to stay at Westgate Resort after having a pleasant prior experience there. I had to be in town for a funeral, and knowing that the rooms had been renovated only added to my decision to stay. The check-in process was smooth, especially considering the size of Westgate Resort. The staff at the front desk were respectful, courteous, and eager to help.

I like that Westgate Resorts have a wide array of amenities on-site. The room I stayed in was updated, very clean, modern, and offered picturesque views. Although there were many activities available, I chose to relax instead. The standout part of my experience was the exceptional customer service. The front desk lady who assisted me was helpful and had a warm demeanor. She recommended things I didn't even know I wanted, which was impressive. During my stay, which was just for one night, I found the overall experience pleasing and would likely return in the future. The pricing felt a bit on the high side for the duration, around 2-something for a single night. Despite this, I appreciated the quality of the room, especially the jacuzzi, and could see room for small improvements like adding candles or cleaning supplies for the jacuzzi.

Traveling from Louisiana, I asked my wife to find us a nice spot to rest overnight, and Westgate's offerings stood out. The resort provided numerous activities, from volleyball to mini-golf and multiple pools, which appealed to us.

My experience with Westgate was great. The check-in and check-out process was smooth and hassle-free, contributing to an overall pleasant stay.

From check-in to checkout, our experience with Westgate was seamless. The check-in process was smooth, with no issues at all; the staff handled everything with professionalism and patience. They were attentive during dining and were swift in addressing requests, like delivering towels to our room.

As a Westgate Las Vegas owner, I was appalled at this disgusting property. It is NOT a resort, by any stretch of the imagination. Booking reservations in Gatlinburg via Westgate is VERY DECEPTIVE. My wife and I called the Smoky Mountain property for a reservation. When we arrived (June2025), they told us we were at the wrong resort. We were at the River Terrace. When we pulled up to this place, we were shocked at how rundown and disgusting this place is. Yes, the location is fantastic, but this is NOT worthy of being a Westgate property. Also very deceptive are the 'resort amenities'. Advertises two pools, which is not true. Only one small pool to accommodate more guests than it can handle.

We went with some friends who were looking at Westgate Resorts and it was nice. We had a nice stay but the walls were a little thin on the rooms. We could hear all the next-door neighbors. Plus the fact that there wasn’t an elevator and we had someone who needed an elevator really bad. Other than that, everything was good.

I have stayed at Westgate about two or three times a week, I’ve been going for about 20 years. I like the convenience. But honestly, the biggest thing is the staff. They're just unbelievably friendly. Anytime I have a concern, they're right there taking care of it ASAP. I've never had any issues. In fact, most of the staff that's been there at all knows me. As I walk in, they call me by name and welcome me back and want to know when I'm coming back.

My kids loved the water park at Westgate Resorts. It's in a perfect spot for us for vacation. It was a good experience. Checking in and out was great. So were the food options.

I like the fact that the Westgate Resort had several pools. It was child-friendly and not too far from other amenities. The location wasn't bad at all, coming in from New York. The staff was absolutely stupendous. The food’s pretty good. There was one place in particular I was interested in but it was under renovation.. I can't wait to get back.

From when we went there, we liked the accommodation that we were in. And it's pretty much more so with my husband than I. We liked the fact that the facility was very clean, and by having allergies, we don't care too much for a lot of carpet on the floor, so that was a plus as well. The people there were very nice and considerate, so we enjoyed that.

We made the reservation through booking. We chose Westgate because of the placement of the resort. We like the view from it and the place, in general. The staff was friendly when we checked in and out. The whole stay was a good thing. We are thinking about redoing it again in the future. We went to the swimming pool, the infinity pool. The water park and the service there was amazing. Even the people there were friendly, because there was a thunderstorm, and they refunded us because we entered, then the storm started and they stopped. They refunded us, which was fair and good service. We also tried the restaurant there. It was good. Everything was awesome. So, we will recommend it to anybody who wants to visit the place there.

Westgate Resorts is fun and very family-friendly. We enjoyed all the activities that were on site. I would definitely be coming back. I like all the amenities they had and how everything it came with was included.. I like the on-site activities too. They have a pool. They had wine glass paintings and tie-dye shirts. They have on-site mini golf, chess, and little fun activities. They have on-site barbecue pits that were gas, electric, which were a plus too. The staff are very helpful and nice. Also, I also enjoyed that the suite that we had came with everything as far as napkins, tissue, mop, and broom. The washer and dryer was a plus as well.

I enjoyed the swimming pools. I spent a lot of time in the pool, chatting with other people. I also enjoyed walking. There were some stores very, very close that I could get food at.

My experience at Westgate is always amazing. I feel like I never have to leave the resort. I get to relax. All their swimming pools, the rooms or the condos, are amazing. It's always my favorite place to go. Checking in is very easy. You pull up to the building, and go to the counter. And they check you in. It takes five minutes.

The Westgate location is very good. The room was fine but the drain for the tub didn't drain very well, so there was always ankle deep water on the shower. We had a handicap. It was kind of hard pushing the wheelchair up the ramps, but we managed. I wish they had handicap service.

My son and daughter-in-law had an amazing experience at Westgate and it was referred to me. It was a great getaway. The check-in process was very nice, including being able to say when we were estimated to be arriving. It was explained that it doesn't guarantee anything 'cause you just never know when the last people left and with cleaning the room. But everything was really nice. Geo was very, very professional, very polite, and even sent text messages and replied any time I had a question. Overall, everyone had a great disposition. The checkout process was practically nothing. Because we had the option, we were told to either leave the key in the room or take it to the front desk. But I wanted to get a copy of the printout of our charges.

We stayed at Westgate, River Terrace. It was very nice for the price. We understood that it was a little bit lower price than some of the others, but they had everything that we needed. It definitely was in need of some upkeep. But everyone was very nice and helpful.

I recently returned to Westgate as I’d been there before. The service was great, especially this one guy, Miguel. He was driving around a golf cart. He had informed me that they could take us anywhere on the property, which I didn't know, as no one ever told me that. But he was really friendly and informative. We did the activities in the resort. We didn't eat at the restaurants though as I utilized the kitchen. The amenities are good. But the movie selections are geared towards smaller children. I went with my 14-year-old. So

I love the location and I like the amenities. The thing that I'm seeing that's going wrong with it is cleanliness. Our bathroom had hairs in the shower. I had to clean all that myself. The floor didn't feel like it really had been swept or mopped.

Westgate is a very nice place to be, right on the beach. I really enjoyed my time there. You're allowed to have dogs there. The only thing about it was that there's no restaurant actually at the hotel. You have to go out of the hotel and down the street to a restaurant. I was actually hoping for something right there. But it's in a spot where you're close to restaurants. There is a lot of activity that goes on during the weekend in the area at the moment. The lazy river is very nice. I did not get to go into the pool but the tiki bar is nice, too. Everything was fine. The staff was very busy taking care of the rooms constantly.

We just went to Myrtle Beach and we had an amazing time. The room was absolutely beautiful. All of the events that Westgate did with the kids and the adults and the dancing up by the pool was really fun. Everything was clean and the staff was wonderful.

We had been there before and we liked it. We just walk across half a block and we’re on the main strip. It's nice to sit by the river. However, this time, the amenities weren't all that great. The restaurant was closed. We didn't like that.

My experience with Westgate has been great. I have stayed there a couple of times and I love it there. I would recommend them.

There was an indoor water park in Gatlinburg area and I got a decent deal to to stay there. Check-in was fairly quick and seamless. People at the counter were very nice. As far as it goes, it's up there as far as being very easy and pain-free. The customer service was very good. The amenities were excellent. The pools are by the cabins. They were very nice. The water park itself was very nice and clean. They always had fresh towels.

Westgate Resorts popped up with a very good price when I was surfing the web for hotel places to stay. Checking in was nice, and the ladies at the front desk were perfect. It was around Easter time then, and I was glad they did have something for the kids like the Easter egg hunt. That kept them busy. As for myself, I was satisfied with going in the hot tub in the pool. It was the second time we were there, and I enjoyed both times.

We were doing a pop-up market at Westgate. The check-in and checkout process was fantastic. The location was great, and the rooms were very clean and accessible once we arrived. Everything was good.

I loved it. We had an amazing time at Westgate. They were nice, very attentive, courteous, everything was so clean, and we had complimentary cookies. I liked that they had little section for the kids to do activities.

Checking in and out at Westgate Resorts was real simple. They were waiting for us, and the reservation was there. I had a couple of different options for dropping off the key. I could go to the front desk or I could leave it at the front gate.

I had a great time with Westgate. Checking in was super easy and they were very accommodable. The compressor broke in the first room that we had and they accommodated us right away. They even upgraded us to a two-bedroom apartment.

Someone I know had stayed at Westgate. We went there with my children for my daughter’s birthday. We went there for the water park and the amenities. Both Check-in and Check-out were easy. I didn't even have to go to the front desk to check out. The kids participated in activities like the Easter egg hunt. I'm getting ready to book again for Myrtle Beach.

I stayed at Westgate a lot as a child. I definitely would recommend them. Reservations were seamless. We used the pool and the mini golf, and there was a kitchen, so we cooked. Recreational activities were great, too. The facility that we stayed in was a little bit outdated, though. There were cracks in the wall where it had been painted over, and there were little bugs. But other than that, it was perfect.

We were looking for an oceanfront property and found Westgate. On the website, the rating was not as good as any of the other more expensive places down the road, so we were skeptical about it, but we went there and it was astronomically better than the rating they gave it. Louis was the one that checked us in. I just walked up to the counter and gave him my piece of paper and we were done in about five minutes. It was very easy.

The resort's food options were good. We tried the Mexican place and the one near the ice cream by Starbucks. We visited the water park, and it was enjoyable. There were a lot of people, and the crowd was big, but for that area, I think it’s fine.

We went to a Westgate water park and they had great service. But the food was poor. In the restaurant, no waitress ever came. It had been 15 minutes.

Westgate’s location was perfect. It's right at Disney World. The check-in and check-out process was fine. I participated in their activities, and it was great.

We ordered some sandwiches for the beach, but we didn't dine at the resort. They're great, but this is just a small, very tiny thing. I went in there hoping that they sold roast beef or turkey sandwiches, something for on the beach, and they had nothing like that. The sandwiches we got were good. We got the Chicken and avocado sandwiches. So, they were fine. Everything else was absolutely perfect.

I liked the location of Westgate Resort, which is why I stayed there over other options. The check-in and check-out process was easy. Everything went smoothly. The amenities, like the pool and fitness facilities, were good, and I liked them.

We stayed at Westgate for one night, check-in and check-out went great, the room was very nice and clean, and it was convenient for us. The bathroom facility was fine, except the shower height was too low for me. But cost-wise, it was the right choice.

We wanted to be oceanfront, and Westgate came up on my Choice app, but we were there for one night, so we didn't do any other activities. Everybody was very friendly and the room was good. Only issue I had was the shower wasn't all that awesome. Other than that, we had a pleasant time and a great experience, and we’re going back there.

We had a recent visit to Westgate River Ranch and it was great. It was very family-friendly and that's why I went. For plenty of people, I didn’t wait long for check-in, too. We'll definitely go back again sometime. Everything was clean and well done, and I highly recommend it

We go to Orlando all the time for my kids’ spring break or just vacation. I was just Googling and it pulled up different resorts and hotels. I chose Westgate because of the amenities, the price, the location and very good reviews. Their customer service was A1. When I notice that I'm getting treated well, I do recognize that. Every question I had, and I had a lot of questions, there was a response back in under five minutes. They went above and beyond.

I went to Westgate for a conference. The amenities in the resort were gorgeous. I liked having everything right there and I liked the bar I went to. I did have a few issues. When I checked in, they didn’t give me a map. There was also no TV channel guide or general information in the room.

We chose Westgate because of its location during our trip to Gatlinburg. It was within walking distance to downtown. The check-in was very simple. They let us choose a late check-out since I had to be in convention with my son the day we checked out. They offered a small continental breakfast and what we had was good. They were pet-friendly and very accommodating. We did not do much in the resort because this is the smaller of the resorts. It has no indoor pool, and everything was outdoors. We just stayed in the room while we were there. However, the property needs to be upgraded. It's older and needs some freshening up.

This is our second time staying at Westgate this spring. The first time, we swam, because everything else was under construction and there was nothing else to do. The pool was very warm and very clean. The second time, my husband and I played Skee-Ball. Check in was a little slow. It seemed like they took a long time on their computers, and then I had to sign a jillion things. I like the updated rooms. The first visit, I loved that there wasn't carpet in the rooms, but our feet were all brown from walking on the floor. They looked very clean, but they might need to change their mop water more often. The second time we stayed, they put us right by the dumpster. It was right behind our car. I got a really good price on the room, but the resort was not full. It wasn't very appetizing because the dumpster was less than 100 feet from where we walked out of our room. If I paid a premium price for that room, I would have been disappointed.

Westgate was under construction on some of the amenities. They were still building a bowling alley and something else. We didn’t use the pool, but there was a place to buy pizza and other food, and there was also a Starbucks there.

I’ve known about Westgate in the past because we used to own at their Florida location. Recently, I came down for a family gathering at Westgate. The check-in and check-out process was smooth, and the location was the main reason we spent most of our time outside the hotel. Their customer service was good, and I was impressed with how well they kept the properties clean. As for the price, with everything going up nowadays, it was okay.

I’ve been to New York multiple times, and this location was great, very central and close to Times Square, the tour buses, and everything else. The staff was friendly, and we liked the little bar and the Starbucks downstairs. We really enjoyed our stay.

For best value and convenience, go to Westgate. We had a great time at Westgate Pigeon Forge. The staff was top-notch, and we had no issues at all. When we got there, they accommodated us to a different room that was just a two-level apartment hotel. We didn't want to be on the top level, and they gave us a room at the main level, no questions asked. The room was smaller than we expected but it fit what we needed, it was clean, very well kept, the food was fantastic and well-priced.

We liked our stay at Westgate. The staff members were pleasant, and rooms were awesome. Very nice and clean. We were able to see their new game room, water park, and pool, but we didn't have time to do a whole lot ‘cause we didn't stay that long.

Checking in at Westgate Resorts was simple, and checking out was even easier because we could just leave our stuff at the gate. The food options were great. We got pizza a couple of times on different nights, and it was good. They make them right there, homemade. It’s not just a frozen pizza.

The location where our room was was decent, and the place was clean and pretty well kept up. My sister-in-law has a timeshare with Westgate Resorts that's why went there. We used the pool and the hot tub, but those were really the only activities we did while we were there. The people with us had some issues with their door, but maintenance was there within a half hour or so to fix it, which was good.

I had a beautiful time at Westgate. I normally stay at Westgate in Orlando, but because I was going for a rodeo theme, I found the Westgate Rodeo Ranch. It was a perfect match for what I was looking for to celebrate my birthday. Checking in and out was very easy, and I had no problems at all. They had great food options, like the barbecue. They fit the resort, and everythng was perfect to me. We went to the saloon, did the Swamp Buggy, and attended the rodeo, which was amazing.

I decided on Westgate because of the amenities and location. I liked the water park and pool area. The food choices are good, but they need more breakfast options.

Everything about the stay was great. I’m skeptical when I go do tourist things and thought it’s going to be rinky-dink, but I was pleasantly surprised. I chose Westgate because they worked with my bank for discounted prices. They had a water park and it was supposed to rain, so it sounded like a good idea for my daughter.

I love Westgate Resorts. The one in Orlando is the one we’ve been going to for years. I like to go there because my wife and I enjoy it. It's reasonably priced. I could go elsewhere, but the people there are nice and are more than helpful.

We used a booking website app, and Wesgate had the best price for seven people, so we went with that. The check-in and check-out process was great. The pool was great. We wanted to do the hot tub, but it was out of season and closed. We had breakfast at the resort on Sunday, and the options were good.

We were bringing my son for spring break and Westgate had a water park. We wound up not even going to the water park because we stayed for only a day. But the hotel, I love the room. That was the most important thing for us was the stay was very comfortable for us. Checking in and out were fine too.

We booked Westgate for my son’s baseball tournament. Some other parents had stayed there previously and recommended it so we all just chose to stay there. The check in was good and quick. I was in line behind three people and it moved along so there was no delay.

The check-in and check-out process at Westgate was really easy. I had a really positive experience. The restaurant there was the best bite I had on my entire trip. The only thing I would complain about is that the walls were really thin. We were on the bottom floor, so we could hear everything that was going on. Our neighbors did laundry at midnight, so that kept us up for two hours. That was the only thing I would complain about.

I took my son, daughter-in-law and the grandkids to Westgate River Ranch and we had a great time. We did everything from horseback/pony rides, to fishing, to rock climbing, and the Rodeo was exceptional. We ate at the barbecue place and the food was good. It was a little expensive, but that's the world we live in now. The only eyesore that left a little negative thought was one of the bathrooms had mold and mildew on the shower door and the tile, which was not very sightly and sanitary either. The other thing is the foldout couch had no bed linens, no sheets. We called it in, they delivered the next morning, so we worked through it, no big deal. But it’s something they can look into going forward. Everything else was very positive.

I’ve had a great experience with Westgate Resort, and I can't really say there was anything that I disliked. The location was really nice, and the staff, attractions, and food were all great. I have no big concerns, and I’ll definitely be back. I have already recommended it to someone, and they went this weekend.

I've been an owner at Westgate Resorts for years. The process of checking in and out was easy and excellent. Everyone I encountered was absolutely nice and helpful. I had a great experience. I loved it.

It was just a quick trip to Florida. I chose Westgate because of the price. It was under 100 bucks a night, and I got a room with a huge living room.. I had a living room, a kitchen, a dining room, a patio, a jacuzzi tub, and two bathrooms.

We thought Westgate Resorts was something new. My husband and I decided to try them because the resort looks nice. Checking in was smooth and wonderful. There was quite a bit of a line. We knew it was very popular because we waited for a while, but the counter was full. The staff that checked us in were so informative, upbeat, and wonderful.

We went as a football team and decided to stay at Westgate. Check‑in was quick and easy, and we paid a good price. We weren’t there long enough to try the food options, but they looked pretty good. The place was really nice and clean, and for the short time we were there, we enjoyed it.

I like the way Westgate Resorts is as set up apartment style. The people there were very nice. It was my second time staying, and I loved it from the first time. Check-in was quick and easy. It was a breeze. The rooms were perfect. Everything was set up just nice. I love the fact that they had things that you can use as far as cooking, cups, and things like that.

We chose to stay at Westgate Resort for a basketball tournament because everyone on the team was saying they wanted to stay there, and we had children from the team with us. When we got there, the line for check-in was long and it didn't move relatively quick, but whenever I finally got up there, the customer service was good. The room accommodations were nice, too.

Westgate Resort was just close to where we were going and what we had planned. Checking in was easy, and the staff were always available whenever you needed them. Plus, we love their food.

We were traveling for a competition so I went online looking for a location close to the Orange County Convention Center where the competition was. Westgate Lake was not far from the location and a family stayed there who had a good experience. After looking at everything that was at the resort, we decided it was better for us. There were activities that my daughter and I were able to participate in throughout the day so that was great.

The check-in with Westgate was all good. I registered and did everything online, so it was pretty much set and waiting on me when I walked in. I told them my name, they handed me my key and I went on to the room, which was very nice. We’ve stayed there twice before we became a member.

We wanted to go out west to a dude ranch but it's such a long haul that when my friends found a dude ranch here in Florida, we said, “Great. That's for us.” They were fine once we got there, but like everything nowadays, you get multiple emails. I don't want a relationship. I just wanted to go to the thing and rent a hotel room. But everyone involved with it was very polite.

The rooms are very clean. We used the pool and it was great.

It was really great location for us. It wasn’t Westgate’s fault that construction was really bad right where we were, and we found a way to work around it. Checking in was a little difficult. We wanted to be in the same place together, and they had booked different rooms than I did, but in order for me to be the same location, they needed to downgrade my hotel room, and I wouldn’t get any of my money back even though I was getting a different room. They said the room that I had was hard to get and they didn't like to give those away. So, I was surprised that they weren’t willing to give me the difference between the room that I got. I wish it was clearer when I was booking my room, so I could have avoided that and saved my money since I didn't stay in a nicer room anyway.

We stayed at Westgate for our late anniversary/Valentine's getaway. It was the first one that had an availability and it seemed like a really nice place. It wasn't cheap either. We were going for nice, not cheap. Checking in was quick. They had a queue, but it moved very quickly, so it wasn't bad. Granted we didn't spend much time in the room, when we did, it was just in the evenings to eat dinner or to go to bed, and it was a very comfortable bed. The kitchenette was perfect for what we wanted, which was to cook for ourselves and not eat out every night. Overall, for what we did, we were very happy with it.

My wife booked our stay with Westgate, and we picked them because of ease of use and location. Disney World, Universal, all that stuff that we did is all right there. The location is awesome.

The amenities for the children were my main reason for choosing Westgate Resorts. The reservation check-in and check-out process was good, and everybody was helpful and friendly. The food options were good, and there were poolside activities that we did.

My daughter rented a room at Westgate in Kissimmee, and we stayed there, too. I was gonna go by myself, and I didn't really want to because I knew I was gonna spend money on food, and I couldn’t afford it. My wife wanted to come along, and when my friend heard that he upgraded it to a massive two-bedroom and it was nice. He also brought his family with him. He was just trying to help me get away for a weekend.

The price made us choose Westgate. The check-in and check-out process was very good, and the line moved along well. It was a very good experience, and we hope to return.

I travel for work and go to Orlando a few times a year. The company I work for puts us up at Westgate, and usually it’s pretty good. On my last two trips, it was more hectic. It felt more crowded, with newer staff and more issues with the rooms. I’ve already had to switch rooms three times this year. I’ve been there three times, and on one trip alone, I had to switch rooms twice.

I visited the location in Manhattan! I was there from January 27, 2025 until February 16, 2025. I never received my reward points for staying that long! I did appreciate my housekeeper for cleaning my room every day because after 12 hrs of work I needed a clean room! The hotel staff was rude at the front desk.

I've always come to Westgate, because I love the service and the atmosphere there. This is one of my favorite go-to resorts. My experience has always been good. Our last visit, however, was a little hectic because we had to wait out in the hallway for 45 minutes. When we got to our room, I couldn't get in because, apparently, the door was locked from the inside. There was also hair in the hot tub area. It wasn't thoroughly clean, so we ended up having to switch over to another suite.

We had a great family adventure at Westgate and we loved it. We were going to Disney World and then Cocoa Beach, and my son and I came up with Westgate Cocoa. Neither of us had ever been there, but it sounded like a great place, so we went there, and it was a great decision. The only issue we had was it was a bit hard to figure out where to park, but we worked that out. The whole staff was awesome. They were very friendly, helpful, the service was very good and engaging, it made us feel at home, and the rooms were terrific. We went out to eat, so we didn't eat dinner there, but we partook in the bar happy hour and the food was great. We could walk across to the beach, we played miniature gold down the street, so there were lots of fun things to do. We had a fantastic time.

We had a good experience at Westgate. The check-in process was very easy and the gentleman at the desk was amazing. He helped us with a couple of different things and he was very accommodating. Our room was very old but it needed to be updated. But it was comfortable. We had a nice hot tub right out the door.

We went to the rodeo at Westgate River Ranch. We had some friends going and we’ve always wanted to go there so we met up with them. Checking in was easy. The line was long though so maybe they should have more people there to help check people in.

Would never recommend and I will post this anywhere I can find. They do not disclose MANY things. They give you a "thumb drive" and no paperwork to look over without people standing over you. The prices we were quoted for a week's stay were a lie, something I couldn't check because I couldn't log into my account until I received everything in the mail, how convenient!! They are NOT willing to work with you if circumstances change, so many lies! Just DON'T!

Having stayed at various Westgate Resorts multiple times, I've always enjoyed my visits, which has kept me returning as a loyal customer. The reservation, check-in, and check-out processes are consistently smooth and straightforward, making the entire experience hassle-free. My interactions with the staff have always been positive, adding to the pleasantness of my stays.

I recently stayed at Westgate Resorts and had a great experience as a loyalty member. My latest visit was to their location named the Leisure, and I was there just last week. The check-in and check-out processes were smooth, and the customer service was excellent. During my stay, I participated in some resort activities, such as using the pool area, and found them quite enjoyable. If a friend or family member asked about my visit, I would definitely recommend Westgate Resorts. Initially, I rated my stay 4 stars but upon reflection, I'd give them a 5 since there were no significant issues during my visit.

During my recent stay at Westgate resorts, I found everything to be quite satisfactory. As a returning guest and an owner, I've always appreciated the consistency of their service. My first experience was at the Westgate villas in Kissimmee, and this time, I opted for the resort on Turkey Lake Road, which was an equally pleasant experience.

I chose Westgate Resorts primarily for its convenient location. The reservation, check-in, and check-out processes were straightforward and efficient. Although I didn't try the food options available on site, I noticed they had amenities like a pool, spa, and fitness facilities, though I didn't use them. The resort is situated in a great area, offering a nice view, potentially of a nearby theme park. My cousin is also considering staying there when she visits Disney World. Overall, it was a pleasant stay.

My family and I chose Westgate Resorts as a Christmas present, and our experience there was fantastic. The check-in and check-out processes were smooth and efficient. We loved the resort's location, which was perfectly suited for our planned activities outside of the resort.

I have stayed at Westgate Resorts before and chose them again for a recent stay. I like the resort because it offers a lot of activities and a nice ambiance. However, the check-in process at the location in Orlando was terrible. I had to stand in line for 35 minutes, which was very frustrating. The rest of the experience was excellent. The spa was fantastic, and everything else met my expectations. But due to the long wait during check-in, I opted not to go through the check-out process and just left the keys in the room. Overall, I would rate my experience a 4. The only reason it isn't a 5 is because of the lengthy check-in time.

We stayed at Westgate, and our experience was lovely. I chose it because I heard it was a good hotel, and it lived up to its reputation. The check-in and check-out processes were seamless. My family and I ate pizza at the resort, and it was delicious. My daughter enjoyed spending time at the pool, and she really loved it. Overall, the entire stay was wonderful, and I couldn't find anything that needed improvement. I would definitely rate my experience at Westgate 5 stars.

I chose to stay at Westgate Resorts primarily because of a company promotion, and this was actually my second time using a Westgate location. Overall, the reservation, check-in, and check-out processes were quite efficient. The resort offered dining options on-site, which I tried and found to be good. During my stay, I used a couple of the pools and enjoyed walking around the facility. The resort’s location was also excellent in relation to local attractions. Overall, I would rate my experience at Westgate as excellent.

The check-in and check-out process was great. The location of the resort is really good. It's close to Universal Disney side. Everything was great. Overall, it was very good experience and I liked that it's a resort and the customer service was really good.

I decided to stay at Westgate Resorts because a friend of mine has a condo there, and I had previously stayed with her and enjoyed it. The location was perfect for my needs. I didn't dine there, it was purely for accommodation. I found everything to be perfect, both the rooms and the service.

Staying at Westgate Resorts, specifically at the Great Bear Lodge, was a delight. The ease of access and the location's convenience made the stay exceptionally pleasant. The staff was personable, and while the rooms met basic expectations, the standout feature was the marvelous pillows. Overall, I would definitely consider returning to Westgate for future visits.

Westgate was in my budget, and the location was convenient. The check-in and check-out processes were easy too.

The first time I stayed at Branson Woods was because of the good price on rooms that gave me a suite. We've got a young child who goes to sleep long before I do. Plus, I liked it so I wanted to come back. I had a good experience. Everybody was super friendly, explained the layout of the land to me since it's got multiple cabins and then sent me on my way to my room. It was fast, seamless, and friendly. I liked that there was a Starbucks-type place right there and I got texts about activities. The location of Westgate was convenient. It wasn't far from any attraction but it was also just off the beaten path, so it wasn't congested with traffic. It was right next to everything without being on everything. It was nice.

Westgate was fine and the check-in and checkout process was very easy. It was just that the staff kept locking the door so I kept having to get new keys. But they were very friendly. The restaurant was great and Westgate had a pool area and a couple of lounge areas. They were clean. I have a 10-year-old that we went for cheerleading competition. So, it was perfect. The location was reasonable.

The resort's location was convenient in relation to local attractions around town. We also ate there, and it was good. The resort staff's attitude was positive, and the check-in process was easy. Their facility was under construction though, so we did not use it. The pool was not a fave. It was pretty dirty.