Consumer Consulting Group

Consumer Consulting Group Reviews

Author pictureAuthor picture
Author picture
Written by
Author picture
Edited by

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About Consumer Consulting Group

Consumer Consulting Group is a company that works to cancel timeshares, recover a person’s creditworthiness and refund or settle their timeshare transaction. Its services are designed for people who have been taken advantage of or lied to by timeshare companies or those in situations where companies have breached the contract. It contacts timeshare companies on behalf of the client and does all the negotiating.

Pros & Cons

Pros
  • 100% satisfaction guarantee
  • Six-month, no-interest payment plan
  • Free e-book on DIY cancellation
Cons
  • No online description of pricing
  • Website not user-friendly

What is Consumer Consulting Group?

Consumer Consulting Group specializes in helping you get rid of timeshare agreements you no longer want but can’t seem to cancel.

Its primary aim is to help timeshare owners who are victims of deceptive practices. To achieve this, it has a team of professionals working your case. These include dispute specialists, legal providers, consumer advocates and more — all working toward the goal of closing out your timeshare contract.

Consumer Consulting Group also aims to get timeshare debt collection calls to stop, remove your account from credit reports and verify your refund or settlement eligibility. The company is licensed, bonded and insured.

For those who want to try canceling their timeshare themselves, Consumer Consulting Group has written an informative e-book you can download with steps and templates to help guide you.

How does Consumer Consulting Group work?

Consumer Consulting Group offers a free consultation to see if you qualify for its program. It reviews your case and goes over its programs, agreements and quotes with you. If you sign on with the company, it starts disputing your accounts affected by the timeshare, launches mediations, files fraud reports and more.

Afterward, the company gets going with negotiations and settlements to resolve the disputes, clean up your credit reports and refund your timeshare transactions where possible.

Lastly, debt accounts associated with your timeshare are closed, reversed or deleted. Consumer Consulting Group can send cease and desist letters and resolve your timeshare liability.

How much does Consumer Consulting Group cost?

You won’t find any prices on the company’s website, so it’s hard to gauge how much Consumer Consulting Group’s services will cost you or how it compares with similar companies. Since each case is unique, prices likely vary based on your circumstances. If you’re interested in finding out what its timeshare cancellation services might cost, the best step is to set up a free consultation.

The company does offer a 100% satisfaction and money-back guarantee, though it doesn’t fully clarify the terms.

Consumer Consulting Group FAQ

Who is a good fit for Consumer Consulting Group?

Consumer Consulting Group is a good fit for people who are victims of deceptive timeshare sales tactics or whose timeshare companies have breached the contract.

How long does Consumer Consulting Group take?

Consumer Consulting Group claims its process is aggressive and it’s committed to canceling your timeshare as quickly as possible. But it does note that results can take as many as 14 months. It states that 97% of timeshare contracts are terminated in that time frame and that 30% of cases receive timeshare refunds or settlements.

Where is Consumer Consulting Group located?

Consumer Consulting Group has locations in Orlando, Florida, and Dover, Delaware.

Who owns Consumer Consulting Group?

Mark Anderson is the owner and CEO of Consumer Consulting Group.

Is Consumer Consulting Group legit?

Consumer Consulting Group is a legitimate company. Its services are best for those victimized by deceptive timeshare companies. You’ll work with timeshare relief account managers and can keep track of your case’s progress in your online client portal. As part of its timeshare cancellation services, the company offers other services like credit protection and monitoring and debt collections defense. While there aren’t any prices listed online, you can get a personalized quote if you meet an agent for a free consultation.

Consumer Consulting Group Reviews

Filter by Rating

  • (14)
  • (7)
  • (4)
  • (1)
  • (5)

Popular Mentions

    How do I know I can trust these reviews about Consumer Consulting Group?
    • 4,534,189 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Consumer Consulting Group?
    • 4,534,189 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5

    Reviewed Sept. 13, 2024

    I had three timeshares that remained unpaid. I was behind on all my payments, and CCG assured me they could resolve my timeshare issues. I had been attempting to recover my money from a company I had paid four months prior, who had been unresponsive. They managed to dissolve my timeshare agreements and helped me recover my funds from the fraudulent company. Thank you all so much!

    Thanks for your vote! Report
    Punctuality & SpeedStaff

    Reviewed Aug. 16, 2024

    The CCL team's dedication to our achievement and aptitude for producing favorable results set them apart. They created a special plan just for our timeshare. We were able to sell it quickly because of their innovative strategy.

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about Timeshares delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer Service

      Reviewed July 16, 2024

      The Consumer Consulting Group is unquestionably indispensable! They assisted me in getting rid of my pointless timeshare; their open communication was outstanding, and their directions were easy to follow. I would most likely still be stuck without them. While the crew did their magic, they kept me informed and reassured. The money was well spent, and I'm no longer stuck in that terrible timeshare.

      Thanks for your vote! Report

      Reviewed July 2, 2024

      My wife and I purchased a timeshare, never used it, and decided to use Consumer Consulting Group. They kept their promise, got us out of the timeshare, saving us thousands of dollars, and we are extremely happy with their work. Everything they promised was done.

      Thanks for your vote! Report

      Reviewed June 28, 2024

      I talked to a few opt-out companies, did a lot of research, and wasn't feeling great about any of them. But Consumer Consulting Group were totally legit, explained everything thoroughly, and best of all, didn't ask for any money upfront. They actually delivered on their promises. Thank you!

      Thanks for your vote! Report

      Reviewed Sept. 19, 2024

      I'm absolutely thrilled with the service I received. Initially, I had some concerns due to my limited understanding of my choices, but they've been incredibly supportive and have thoroughly explained everything.

      Thanks for your vote! Report
      Price

      Reviewed Feb. 18, 2024

      We did a research, read reviews, and it looked like this was going to be a positive outcome in our favor. In the end it cost us $** out of pocket and what they promised was not really delivered. On top of that we still have a timeshare that we got stuck with.

      Thanks for your vote! Report
      Sales & Marketing

      Reviewed Feb. 16, 2024

      Their promises are empty, and after continuous payments, no results were delivered. Attempts to get a refund were ignored, and they resorted to hiring a law firm to intimidate. A clear-cut scam – approach with extreme caution!

      Thanks for your vote! Report

      Reviewed Nov. 8, 2023

      Consumer Consulting Group Jessica **. I have set up many appointments and have left many voicemails with this company about the exiting of my timeshare, to which I have paid them to handle over 9 months ago, and still no word. I have received a membership release form from my timeshare that requires some of the money that I sent this invisible company. It appears that I am going to have to get my lawyers involved. The wait is over.

      Thanks for your vote! Report
      PriceStaff

      Reviewed Feb. 28, 2023

      They auto charge after you cancel. They have a weird way to swindle more money out you when you cancel. The rep keeps talking like a robot tryna get you to stay and ignores your problem. 0 stars. Don’t put your card on file. Unhelpful is an understatement.

      Thanks for your vote! Report
      Loading more reviews...

      Consumer Consulting Group Company Information

      Company Name:
      Consumer Consulting Group
      Company Type:
      Private
      Year Founded:
      2018
      Address:
      4390 35th St, STE B
      City:
      Orlando
      State/Province:
      FL
      Postal Code:
      32811
      Country:
      United States
      Fax:
      407-214-7838
      Website:
      consumerconsultinggroup.com