Consumer Consulting Group Reviews

I'm a single mother and I'm always on the go and I'm not ashamed to say I can't fix a flat tire if my life depended on it. And don't know the difference between oil stick transmission fluid 🤣. The roadside comes in handy for women like me. Good customer service. I recommend for family and friends.

I paid Consumer Consulting Group (based in Florida) $1,700 back around April 2022 to handle the exit process on my Sedona Pines timeshare. I was told it could take 18 months to 2 years, and I was OK with that. However, as it approached the two year mark they stopped communicating with me and I was no longer able to contact anyone to find out what was happening. I continued to contact the owner Mark Anderson on a regular basis, but he never responded. What a horrible scam, clearly was ignorant about this sort of company.

I wouldn’t have selected any stars based on my experience but it was required in order to submit this review. This company is a rip off. Paid money to have our timeshare maintenance fees canceled, it’s been three years, no final outcome. Maintenance fees are adding up as we were told not pay them last year. Multiple office staff turnovers and can’t speak to anyone on the phone. Today, phone numbers and email addresses are disconnected.

I paid them a ton of money and listen to their excuses for 4 years. They keep telling me they're getting close to resolving my timeshare case. But I never see anything that makes me actually think they're doing something for me. And now they won't answer their phones.

CCG has disconnected their phone lines, but still have a website up and still are taken innocent victim’s money. This is sad & not fair. They should all be brought to justice for fraud. Please be aware.

This is NOT A LEGIT COMPANY! Mark ** is a scammer! The company can not be reached by phone & emails are not returned! FTC NEEDS NOTIFIED! BBB NEEDS NOTIFIED! STATE OF FL ATTORNEY GENERAL NEEDS NOTIFIED!

Mark Anderson is a scammer along with his employees. I paid almost 7K and have been trying to reach them for months after receiving a letter stating my timeshare is not going to be canceled. The contract I signed clearly states if unable to cancel the timeshare they'll refund the money. Mark Anderson fled Florida. According to his new number he may be in Texas. I have filed an FTC, BBB and Florida attorney General complaint for fraud.

I started with this company in April 2022. My contract stated they would get my contract cancelled with Branson Nantucket within three years or I would receive a 100% refund. They never got my contract cancelled and when I last was able to speak with someone from there was September 11, 2024 at which time I had received an important letter from Branson Nantucket which I had emailed to them. I was told my worker would respond and get back to me. At this point they were telling me they had escalated my case and still were saying they would get my contract cancelled with Branson Nantucket. I never heard back from anyone and in November, 2024 I tried calling them at all the numbers they had given me and none of them were working numbers, not even the number for Mark Anderson, the so called CEO who had originally signed me up for their program.

This is the worst company. BEWARE they sign you up, take your money for payments. When trying to call to check the status of them helping you with your timeshare, no one answer the phone. It's has a busy signal then you email them and no response to your email. I knew I should have went went the other company, this company is a scam and a fraud.

Scam company that promises to get you out of a timeshare. Phone numbers do not work, emails do not get replied. Mark ** is a thief that needs to returns its client their money. Many people lost their saving in the hopes to get out of the timeshare.

Scam company!! Google them. They are now permanently closed and stole many many people's money. Mark ** needs to be reported to the police. They did absolutely nothing to get me out of my timeshare but shuffle papers. I contacted my timeshare myself and am now in the process of exiting on my own. This company stole my money.

I contacted these people 9/2023. I was told they could get me out of it in as little as 8 months of my timeshare. After me constantly badgering them, they are now permanently closed, new number in Texas send you to leave a voicemail that no one ever calls you back. Contacted them on social media, now I’m blocked. I’ve paid 3,000 towards a complete scam! Run very very far away!

Our timeshare was causing us a lot of stress, and we were eager to get rid of it. That's when we sought assistance, and this firm was recommended to us. We initially thought they were idle, but we were completely mistaken. They were diligently working on our case all along. We're grateful to Consumer Consulting Group for their support.

I'm absolutely thrilled with the service I received. Initially, I had some concerns due to my limited understanding of my choices, but they've been incredibly supportive and have thoroughly explained everything.

I had three timeshares that remained unpaid. I was behind on all my payments, and CCG assured me they could resolve my timeshare issues. I had been attempting to recover my money from a company I had paid four months prior, who had been unresponsive. They managed to dissolve my timeshare agreements and helped me recover my funds from the fraudulent company. Thank you all so much!

The CCL team's dedication to our achievement and aptitude for producing favorable results set them apart. They created a special plan just for our timeshare. We were able to sell it quickly because of their innovative strategy.

The Consumer Consulting Group is unquestionably indispensable! They assisted me in getting rid of my pointless timeshare; their open communication was outstanding, and their directions were easy to follow. I would most likely still be stuck without them. While the crew did their magic, they kept me informed and reassured. The money was well spent, and I'm no longer stuck in that terrible timeshare.

My wife and I purchased a timeshare, never used it, and decided to use Consumer Consulting Group. They kept their promise, got us out of the timeshare, saving us thousands of dollars, and we are extremely happy with their work. Everything they promised was done.

I talked to a few opt-out companies, did a lot of research, and wasn't feeling great about any of them. But Consumer Consulting Group were totally legit, explained everything thoroughly, and best of all, didn't ask for any money upfront. They actually delivered on their promises. Thank you!

We did a research, read reviews, and it looked like this was going to be a positive outcome in our favor. In the end it cost us $** out of pocket and what they promised was not really delivered. On top of that we still have a timeshare that we got stuck with.