Turo Reviews

The car was a little under what I’d consider something perfect. Dents and scratches and the bumper was a little weird but like I said for 100$ as opposed to a 300 $ rental for a Sentra I’ll choose the better deal every time. I drove to Leadville from Denver. Great gas mileage and a nice sound to the stereo.

The Turo app was easy to use and made communication with my host a breeze. The variety of cars, prices and pickup locations were super convenient. The alerts were timely about when my car would be ready, when my rental would be due and it was easy to check out and end my rental.

Rhonda was absolutely wonderful!!! She was accommodating, responsive and very nice!!! I would recommend her and rent from her again!!! The car was clean and very good on gas!!! She makes me want a CR-V! She was very professional and explained how everything worked in the vehicle!? The service she provided was five star and I will definitely be a repeat customer!

We have used Turo twice and we love it. Our most recent experience the host, John B., went above and beyond. The car was amazingly clean, and John bent over backwards to make sure we were happy. It is experiences like this with hosts like John that will keep us coming back to Turo.

I find the service convenient and reasonable. I have used it multiple times in the cars always seem to be clean and I’ve never had an issue. They are always cordial, polite and do their best to help when I need to change something. I have always reviewed every car I have used and it as has been five stars every time.

Maggie was an excellent host, her jeep was exactly what I was looking for for my trip to Washington California. She tended to all of my customer service needs quickly and I can’t wait for my next trip. I will most definitely be using Maggie and her Jeep again. Thanks Maggie for such a great Turo experience. If you’re looking for a jeep that can handle the road and rough terrain. Maggie is who you need to rent from. ❤️

I’ve rented multiple cars in many cities from Turo and I’ve always had an amazing experience! The process on the app for choosing a car is so easy and being able to filter what kind of car you’re looking for is a bonus. Every car I’ve rented has been clean and well maintained and the owners are always responsive and make drop off/pick up so easy. I recommend Turo to everyone I talk to who gripes about renting a car from a standard rental agency!

Everything went smooth. Much easier than rental car company. Easy check in and check out. Pick us up at baggage claim. Everything was great and ran smooth. I would recommend everybody try Turo at least one time to experience it to see how they like it also. I have a nice day.

So I filled up the car the morning day it was due back. The closest gas station from the drop off house was 10 miles away. Then when I dropped off the car he hit me with a $7 refuel and another $10 for the inconvenience. He didn’t even put in 2 gallons. He squeezed every penny out of me. Smh. Not a cool host.

Fantastic trip in a great car! Highly recommend using Turo. I rented a car that fit my family of five and it had plenty of space for everyone. The trunk even held all five of our carry-on luggage pieces. It was a great experience and I will definitely continue to use Turo in the near future. My brother also lists two cars on Turo and has had wonderful success, renting out his vehicle to excellent customers!

Enjoyed my experience. Looking forward to doing it again. And would recommend this company to anyone in need of rentals. The rates are flexible and the host are friendly and the staff are very professional. They answered your calls on a timely manner and ensured you are well satisfied with your experience with Turo.

The host was very nice, if I had any questions it was easy to message him. The only thing was the brakes started to squeak and the drop off was further than I expected, outside of those minor details everything was GREAT!! I would def book with him again and refer a friend.

This was a Dream to drive. Great Family Vehicle. I would love to own this type of family SUV. The best part was the camera in front and back. Not bad on gas either. Very very smooth. Roomy and comfortable. You get all that and some in this SUV. Made us feel right at home in LOS ANGELES. The transition for the Airport was very easy. I really appreciate the host and the use of the amazing SUV.

Everything was fine; car was clean; etc,. etc,. However, I was charged ~$6 for gas and $10 service charge. Prior to dropping off the car, I filled it up at the local gas station. My mistake was assuming when the gas nozzle popped off the tank was full. I dropped off the car minutes later. Because the owner checked the car 1 hour before the end of my periods, I would have appreciated a message about the discrepancy in gas level so that I could have come back to fill out the tank, which was ~1 gallon off. Just common courtesy I believe.

I rented a Tesla Model Y. Navigation and Communication via the Turo app was easy. After selecting the dates for my trip and finding the vehicle wanted the process was smooth. Even vehicle pickup was streamlined, although there was a downpour so that made it not so fun. I ended up getting back earlier than expected and modifying my trip through the app was easy enough to figure out. I would definitely recommend this service, whether you are going on a trip or want to drive a vehicle you wish to purchase in the future! Or even splurge for date night, since there are some exotic cars on Turo.

The van was a perfect fit for me and my family! Host Danilo, was understanding on any changes we had to make throughout our trip! I would highly recommend Host Danilo and the use of his van with big families!! Also, to any new possible clients of Turo, the app is easy to use. Convenience of pick up/drops off points are easy and can also be changed if need be!!

I’m belated to have the opportunity to share my experience. Turo is an amazing app for anyone who wants to ride in style, convenience and comfort. The host, Korleh is awesome, friendly and knowledgeable. All my questions were answered in a timely fashion, attitude and mannerism is very important to me. Greatly appreciate the host as well as having a convenient approach without the hassle.

Great experience. I would highly recommend using Hannah as she was an absolute pleasure to deal with both picking up and dropping off the van. The van was immaculate and drove well. Hannah had great communication before, during and after the trip and I would use her services again. Was really impressed with the entire process.

Awesome experience from beginning to end. Easy to book and process was a breeze. Host communicated promptly and was very responsive. I would highly recommend Turo to a friend or a family member. Will use Turo again for my next trip. I’ve rented from other car rentals and it doesn’t compare to the value you get with the quality and price of the cars you get on Turo.

Just rented this awesome Regal Mercedes for the first time and it was amazing. The host was super nice, communicated well, and gave us a great deal. Professional all the way. Pick up, drop off was very convenient And the pricing wasn’t too bad. Thank you for providing this service. It’s way better than the traditional enterprise.

I had put off trying Turo for a few years thinking there were too many ways it could go wrong. Well, I was wrong! Turo has transformed the rental car experience in every way for the better. I first used Turo in Denver in May and had an exceptional experience from start to finish. I used Turo again in Salt Lake City just this week and although the location, host, and car were different, the entire experience was just as good as my experience in Denver, so easy and so much better than a typical car rental company.

Easy and convenient app for renting cars. The only thing I would like them to improve is the possibility to see the final price when searching. Absolutely not interested to see the price excluding tax and fee.

I had originally planned the trip for different dates and they didn't end up working out. I had to adjust them and that car was no longer available however I was able to work with the owner and one of his other cars was available which worked out perfectly! Communication was amazing. The car was perfect. Can't ask for more. :-)

We rented a car from Dale who was amazing! I have rented from Turo 5 times so far and it has been nothing short of amazing. I look forward to renting in the future. It feels good knowing when you book a vehicle that everything runs smoothly. Turo has been a blessing and I'm very grateful to be able to rent with ease.

Nice car. Excellent service. On-time delivery and pickup. Highly recommend to use him again. Convenient location to where I was staying. Brought car 12 hours earlier than agreed upon time at no extra cost. Will use him again in future and recommend to everyone I know who uses Turo or needs a rental.

We love the easy and affordable rental option through Turo when we travel. Matching a vehicle to our needs and having an easy pick up drop off transaction is so simple. We always price compare and have consistently found Turo to be our best option. Everywhere we have traveled there have been plenty of options to accommodate our requests. Even if the rentals we have reserved aren’t available at the time of pick up, Turo has stepped in and found a nearby replacement to allow us to continue on our trip without a delay.

Day rental, convenient, good value. Good drive. Easy communication. The car was clean and easy location for pickup. The car has all the safety options and got good gas mileage. The weather was great, pleasant temperature, sunny. I took the coastal drive and we had great views.

The past two rentals fell far short of the host's description/condition of vehicle upon pickup. When I use Turo I’m spending big bucks, so when I rent 100K cars for a week or two at a time for business, I expect them to be 100% accurate to the host's description and condition. All hosts claim that their vehicles are in great condition and will be delivered WASHED/DETAILED inside and outside upon pickup. HOWEVER, the last two rentals fell FAR SHORT of that as they were both very dirty inside and outside to the point of being disgusting with spills, dirt, and trash.

I absolutely love using Turo! Every trip I’ve had has been wonderful. The application is super easy to use and to navigate. All the hosts I have encountered have been great. I love how the hosts and Turo provide all the details I need for a smooth trip. 10/10 recommend.

I love using Turo! It’s so easy! Always great and quick with communication. Love the variety of vehicles. The airport pickup and drop off is a huge bonus too. I used that feature on my last trip. I rented a 2024 VW Taos recently with unlimited miles and drove through Oregon and Washington, along the coast, through the mountains. I was able to go to all of my bucket list destinations within that area. I will always recommend using Turo over car rentals.

So much great and easy pick up and drop off as easy communication with host and they always there (texts/calls) for you when you needs. I really enjoyed this Turo rentals because this is very easy to GO likes PAY/GO as enjoy all you want. But make sure you take care of this vehicle like this vehicle are Yours.

Had a great experience and easy to obtain vehicle. Definitely cheaper than some rental car companies! I just wish there were more deals and a way to become a rewards member. I had a green 2020 Ford Mustang that was a huge flex while driving around Texas. Next time you think about renting a car. Choose Turo!

Had first car cancel on me, but was super pleased to find a better car for my trip. Had no issues with trip, and had excellent communication with owner. The Cadillac Escalade was loaded and super comfortable; it was also a much better bargain than renting from a car rental place. Owner even left a little treat bag in the car on our arrival. It was a great trip.

I rented ILZEL'S Toyota Camry while in Florida and his communication and willingness to help me after my brother left his phone in his vehicle was top-tier! He expedited the phone back to very quickly and maintained excellent communication throughout this entire process! Highly recommend him and his vehicle!

We really enjoyed our week with the car. Very comfortable, fun to drive and we got lots of compliments on it. This was the first time not getting a car parked at the airport but the lot was close and super easy. Host was easy to work with and we would rent from them again.

Always an easy experience when renting with Turo! I especially enjoy the unexpected discounts and perks! I especially enjoy renting from Johnathan, he was my last host, great customer service. I will continue to be a customer of Turo and I highly recommend them to anyone looking for transportation for any reason.

I have used Turo at least once a month over the past year and can honestly say I’ve never had a bad experience. Most importantly, I have never been misled about a rental. The prices are affordable, and it’s always convenient to use. Turo has been a significant benefit to my current transportation situation, enabling me to keep my job and meet the required monthly travel distance.

It was great, car was better than I expected and a lot more fun to drive than a regular rental car. Host was also very nice and professional. Would highly recommend! The Best part is that it is entirely no contact and the car is waiting for you in a parking lot with a code to get the key from a lockbox. Will definitely be using Turo for my next trip!

Best way ever to rent a car. You never know what you’re going to get with car rental companies, but with Turo, you can choose what you want and know what you are getting! Plus rates are so much lower than car rental agencies. I will never use a car rental agency again. Every trip I take, I will always use Turo!

I rented a Porsche for my 50th Birthday / Father's Day weekend. The experience was great. Turo makes fun cars accessible, I could not have rented a boring Chevy Cruze, Nissan Sentra, Ford Fusion, or (enter boring car name here) for the price I paid for the Porsche. To my surprise there weren't a bunch of bogus fees either. Just double check the mileage they give and what they charge for each mile after, but other than that, it was straightforward. Excellent experience.

Great experience, aside from the insane jump on the rate of vehicle on the last day for was over 400, I thought that was excessive. My past 3 rentals have all been wonderful experiences, all with different vehicles across a wide variety of cities in America. I feel like I save time and money renting through Turo, especially when picking up at the airport and avoiding airport taxes normally associated with standard car rental places.

Instead of letting me upload photos of the car the host uploaded them himself and once I received the car it was filthy with ashes and cigarette holes in the seats, while in my possession I cleaned out the car as best as I could. I did expend the days which he was very accommodating to but when I dropped the car off the host blamed me for the mess he did not clean after the car was previously rented. With me not in the right mind state I just took his word with the uploaded pictures that he uploaded himself. Which was mistake number one. I don’t recommend renting with this host because he is sneaky and will blame you for things you did not do.

I've rented with Turo 6 times, always worked out well. I like the variety of vehicles and the pricing options for additional insurance. The hosts are great and the locations are convenience. Support has been great when needed. I will continue to use turo and recommend others to do the same.

No hassle quick pickup and drop off. Everything went extremely smooth. The Equinox had incredible MPG. Had a convention to attend 250 miles away. My F250 would of been more expensive in fuel than it cost me to use Turo. Lol. Would for sure use again. One of the best services I've ever had the pleasure to use

I had a terrible experience. The car I rented had a low tire warning light which I didn’t notice until after I submitted pics and started the vehicle. Benefit of the doubt it was a older vehicle and would never guess someone would rent out a car with a warning light. Anyway returned the vehicle and he charged me a $100 for a tire repair. I tried to reach out to Turo multiple times but was difficult. Man said if I didn’t pay it within certain amt of time I would have to pay $200 so I paid it. It’s unfair and I’m so disappointed in the experience as well as help from Turo. Also I gave him a glowing review. Then after he stuck me with the bill Apparently you can’t change the review. Very likely I won’t use Turo again due to my terrible experience.

Check in and check out were both very seamless. Host was quite responsive. The car was very nice to drive. Smooth driving. Loved the car. Would drive again. Turo was also very nice to use. I used the website to book and then I used the app from there. They were both very nice.

Planned this trip a few months ahead and even with the last-minute change, I was able to easy pick up a car near my stay. The owner was always a text away and made pick up and drop off super easy. The first car I had reserved had to be canceled, but Turo helped me every step of the way to make sure I could find another for my trip. Customer Service was super helpful and am so grateful for their time.

Great platform to rent vehicles from whether it's for a trip or even just a weekend. Turo has vehicles for all occasions. The hosts I've rented from on the platform have all been amazing. Cars are always clean and filled up upon pickup. Pickup/ drop off process is so easy! Strongly recommend using when looking to rent.

The car was great and clean and ran smooth. Pick up was awesome and my husband and I got lost on our way back from the airport and had to park in a different parking lot and the people were so kind and flexible because we were late for our flight. I would definitely go through them again!

Instructions and directions were spot on. Car was clean and there when I wanted it. Got great gas mileage and I washed it before returning, because it was...a great car. I would definitely rent this one again. We drove all over Salt Lake City and up to Park City, Church Falls, Wasatch Mountain State Park and Layton for a family wedding.

So easy and seamless! No lines to wait in after a long flight. Communication was great and the car was super nice and exactly as described. The return was so easy and right at our terminal. We will absolutely be using Turo again when we travel. Thank you for great customer service.

It’s convenient without having to go through a rental company. It less of a hassle and I had a good experience so far. I did have a previous experience with a prior trip when the person didn’t give us an exact address to pick up the vehicle and did not deliver it to the airport and we had to take an Uber 45 minutes to pick up the vehicle.

Will was very quick to Respond to any and all questions. He was very easy to work with. I highly recommend using his car. It was very clean inside and out and ready with a full tank of gas. I would definitely use his car on my next trip again.

Excellent, convenient. Flexible and very satisfied with service. The fact I can rent a car at anytime is amazing. Turo has really changed the process of renting cars. The variety in models and variety of pricing is doable. All my hosts have been excellent. So the amount of standard Turo has for the hosts really shows.

Turo is my number one app for car rental. It's always easy to deal with, pricing is usually well below the standard car rental agencies, and most providers are reasonable. There are a few issues from time to time but it's no big deal considering the pricing and availability. The last rental was slightly shady as I've been charged for things that are not relevant to me but I'm hoping it will get resolved soon. Turo customer support does a wonderful job in taking care of any question. Keep it up Turo! Best rental business out there!

Great cars and awesome hosts. Clean, fueled up and a personal touch made the experience perfect! I travel for a living and always use Turo. No bad experiences. Much much cheaper and much much better vehicle every time. Feels like your personal car and nothing like a rental. Also very flexible with pick up and drop off times. No worries about not having a vehicle for the reservation and you always know exactly what you’re getting and there’s no surprises. And no waiting for someone to find you a car.

Very good. Host is very nice and prompt on responses. Very quick responses from host and he is very friendly. Had good experience in checkin and checkout process. I love to get car from Turo next time and will recommend to friends. Car is very nice and has good driving experience

I am feeling that I felt down into a trap the host set up. So exhausted. At first everything was OK even the plate number on the car was not the same when I booked. And after I gave 5 stars as the host requested (I am too nice...). After few hours, they sent a picture to me saying that they found a big crash on the windshield and asked me pay $500 for it. I didn't have any incidents and didn't hear any crash noises during my driving. I drove very carefully and didn't see any crashes when I returned the car. I never had incidents report during last 10 years except this time no matter how carefully I drove. The picture that the host sent even doesn't look like from the same car I rented. I felt like I was trapped and cheated. So exhausted to deal with this host after my long trip.

I had a great experience using Turo. The booking process and the actual experience was seamless. I like that you are able to add driver(s) after picking up the car in the case of surprising a loved one. The car owner was very helpful and accessible and the car itself was a dream. Would book again.

The use of the "lock box" to and flexibility to dropoff/pickup work great!!!! I will definitely recommend TURO to anyone. The application work flawlessly as well. The only concern is I recently successfully booked a car and it was cancelled after my flight landed. That was unfortunate but thankfully a car was available asap.

Car rental went amazingly smoothly. Car was at the airport when we arrived and it was easy to leave it at the airport when we left. The car we rented was 9 years old but in excellent shape and clean. It was easy to add an additional driver and the car owner was very accommodating.

I will never rent a car again from a regular rental company. You cannot beat the prices, great selection of cars and great customer service. The app makes it very quick to ask questions and responses are very quick! We rented a car in Florida for a very cheap price for the week! Worked great!

Jeremy was great, easy pick up and drop off. Me and family loved the car. I would rent from him again, even when minor things happen he was quick with responding and very helpful. My kids even wanted to keep the car because they love it so much. If you want a nice car with plenty of space then book with Jeremy.

Great experience, just some fees are a little high but it’s ok. People who I’ve rented from has been great. Car selection is good, just not too many in my area so if you need to rent you better reserve the car early but overall my experience with Turo has been great.

Vehicle was great for 6 men and fish boxes we brought home. A very easy exchange by the airport. I will use Turo in the future and recommend this to other people that rent vehicles. Much cheaper than renting cars at the airports.

Easy, fast, and convenient all at your fingertips. I would recommend this app to my family and friends. I use the app a lot especially when I’m on vacation. My cousin and I always go half on everything so it’s saves time and money. The app is better than any rental car business I ever used. They always ask for a larger deposit or major credit card.

This is my second time using Turo and I had another great experience with it. I love the fact that I know exactly what car I’m getting and the variety is excellent. The prices are pretty comparable to the big rental companies but the benefits of knowing exactly what you’re getting makes it the better option in my opinion. The hosts were courteous and very easy to communicate with making the experience perfect. Will definitely use Turo in the future.

It is the second time we have rented this vehicle, and couldn’t be more pleased! Hosts were SO very accommodating and just plain nice to us! Any questions I had were answered promptly. The vehicle was clean and perfect for my family! We needed a vehicle to fit 4 adults and 2 car seats for our grandbabies and this totally fit!! We will definitely go back to them when we need a larger vehicle than our jeep!

My experience wasn’t good at first. Jalen who I had paid to rent his car cancelled on me the day of my trip. No excuse for that., but thank God Turo found me cars comparable and I chose Amy’s Lexus truck. I loved the truck. It was dependable and clean and Amy was very pleasant and accommodating. I will rent from her again.

When parking fees were explained a price of $3-65 was quoted. Naturally the closer you arrive to your reservation time or return time one would think that’s what determines the prices. Not at all. The owner can park it whenever and stick the renter with the surplus charges. Not an ideal way to handle “free airport drop off“

Our car rental, booked months in advance, was suddenly canceled the day before our trip began. The car had been repossessed, and the Turo host we were dealing with did not own the car, only managed the bookings. Why would a third party be necessary for your service? Our experience from there did not improve. The operator put us on hold for long stretches, e-mailed us a few options with vague statements that they might be able to make up a cost difference. They said they'd call back once we received the listings to review, and never did. After the one conversation with customer service, Turo never reached out again. The car we ended up with was fine, and the trip went on. But cancellation less than 24 hours before we were set to fly out and pick up the car, was a terrible way to start a trip.

I was unable to add my wife as a driver on the rental vehicle even though she was registered on Turo. The website would not accept any required documentation like drivers license for her. Many attempts were made and helpline was contacted. They recommended that she register for a Turo account which she did. This didn’t work to allow her to be added as a driver. No success.

Everything from start to finish of the trip was great. The pick up and drop off were smooth and communication was great from the host. I would definitely rent from this owner again! As far as Turo the company goes, I feel disappointed that there is no one you can contact about issues. I have sent multiple emails with proper documentation that our organization is tax exempt but no one will help me. Everything is automated and there are no people to help you with your problems or questions.

Awesome hosts, make traveling easy and the process is user friendly and easy to use. I live the flexibility and not sitting in an airport line or always having to return to property. Cost is similar to a traditional rental but the car selection is superior. There is also an option to extend or delay the return if you get in a bind or flights change so the flexibility is amazing!

I have rented several cars, across states and the experience is always consistent, simple and easy from finding cars to the end-to-end rental process. Far superior to the old-school rental car process. I would highly recommend to a friend to rent higher quality cars for great prices.

Staff were quick to respond and very helpful. For a charge they can pick you up with a shuttle. The shuttle was quick and came back to the lot about every 15 minutes. Overall, the car was clean and operated fine. Great for 6 adults but can handle up to 7 and lots of luggage space!

I definitely had a good time and my rental was very much what I expected it to be. It took me from point A to point B with no issues at all. Gas was at a full tank when picking up. Vehicle was very clean inside and out. Everything was worth every penny spent. Absolutely great host that always checks up and ask if I needed anything else that could accommodate my trip. Very friendly and I would definitely recommend this host and services to my friends, coworkers, and family.

My host was the best I ever had thus far. His patience and committed to my experience was amazing. His car was in tip top shape, comfortable and clean. I felt safe. It easy to pick up and return.. I will use this host again. He has made my weekend carefree.

Our Turo Host made our van rental experience absolutely perfect. The van was parked for pick up literally one block from where we disembarked our cruise. Since we were unable to heck into the home we leased, we stored our luggage in the van as we explored Sitka based upon Nicki's suggestions. The van was in clean and great mechanical condition. Nicki even let us drop off the van at the airport when our lease ended. Nicki's communication was first class, and that made our stay nothing short of awesome.

From the time I decided on the Tesla, it was a great experience. I can’t wait to get back to Florida to rent from Kevin again. The selection and details of trip was spot on. No issues. Great communication from start to finish. Kevin even went out of his way to help with delivery and pickup. Quick responses as well.

Every time I go to Hawaii I use Turo. It makes it very convenient to just pick up a car in the parking lot. Take a few pictures and head out. Returning the car is usually pretty easy too. I normally park in the same place that I picked it up with a full tank of gas.

Turo offered me range of vehicles to choose from across a spectrum of pricing. They clearly marked A-Rated hosts, and provided a good infrastructure for communicating with hosts and ensuring a quality transaction for all parties. They followed progress through the trip to ensure the protection and safety of each party. Well done!

The prices on Turo make no sense. You have low value cars at almost $80 a day plus the trip fee is somehow just as high as the daily price and then there’s extra taxes added on at the end. Do not recommend. Most host are rude and don’t communicate. I’d rather get a rental with Enterprise or Hertz. At least you know you’ll get a high value vehicle that’s well maintained.

We had a great time in Kirkland visiting family and the Subaru was clean and easy to drive and park in tight spots. We went to Bellevue, Snoqualmie Falls and hiking and the Subaru was a great choice. It also got great gas mileage. It also was a great value.

Overall my experience was good. However, at the end of the service. Owner quickly rushed to his back right rim. Mind you he didn’t check anywhere else just that side of the car. So he was already plotting. He then lied and tried to tell me that I scratched his back right rim. I told him it can’t be me because I never parked his vehicle by the side of a curb. Everything I had the car, I was either driving or it was parked in a parking lot. He then showed me an inaccurate pic of a different rim to try and prove that this was the rim wasn’t scratched before he gave me the car. Mind you the pic wasn’t even the back right rim. It was a pic of a front rim. I notice he was lying.

My rental experience was exceptional, the team was quick to respond and answered all my questions in a timely manner. The Van I rented was clean and well taken care of. I needed to extend my pickup time due to my flight being delayed, I emailed my host and was instantly approved for my new drop off time. All in all I would say this was an Exceptional Experience. Thank You Turo.

Omg! Where do I start. My experience was amazing. The vehicle was everything!!! I had a family emergency that happen and he was able extend my trip and made it easier for me to pay. 10000% recommend!!! I am glad that I got the opportunity to experience the great customer service and a great vehicle. I will most definitely rent through Turo again!

I was able to quickly find and book a vehicle for my upcoming vacation through the Turo app. I appreciate the ability to pay later, as I had a lot of funds drawn from my account for other aspects of the trip. I would like to see some future updates to the app where you can set certain criteria (unlimited miles is high on my list) and also a feature where you can compare vehicle prices prior to checkout after the taxes and fees have been assigned. When I first use the Turo app last year, I was able to book a vehicle and then look at other vehicles to compare the prices, but there must’ve been an update that that option away as it wouldn’t let me view any other vehicles because I had a vehicle already booked for the timeframe.

The car was as promised and the response for assistance was right on!! I wasn’t up on how to get started with a Tesla, the owner called right away to assist!! Easy to drive and easy to get around town. Thank for a great rental!! I would rent again from Turo!!

I was set to pick up the car at 7am. The owner sent a message and asked “Could we move closer to 8am?” That way he could have the car cleaned. (Not too big of a deal) I picked the car up and at 8:53 he sends a message that the car is gps tracked. (That should have been sent prior.) Their car ran great and did the job while we were away. Then we get back.

I had the best experience with Antonio and his handling of every single aspect. Communication was timely, the car was easy to find and amazing to drive. Fun and well-maintained BMW. I will definitely use Turo and rent from this host again! So much better than using a rental car agency. No waiting in line for an unknown vehicle. I like to know exactly what I am going to drive. Also, smelled great

Picked up the van at Denver airport as requested with no problems. Van was as advertised, no problems at all. Would definitely recommend this vehicle and owner to anyone looking for an efficient vehicle that was reliable. The drop-off at the airport on Saturday was effortless as well. We had no issues with the vehicle, the gas mileage was also great. I had to add my wife later in the week to my account and it was very easy.

I ordered the car the day before I needed it. He responded fast and approved it. The car was nice and clean. He also will work with you to make his customers happy. I had to make changes at the last minute and he approved them. I will go through him again!

We had a wonderful trip with a great car and an amazing host! The car was ready when they said it would be, the host was very responsive, the car was clean and had a full tank, ready to go. I would definitely do everything the same again and will definitely be recommending this to friends as well!

I recently rented a car through Turo, and the experience was excellent. The booking process was straightforward, and the owner was very responsive and accommodating. The car was clean, well-maintained, and exactly as described. Pick-up and drop-off were smooth and hassle-free. I highly recommend Turo for anyone looking for a convenient and personalized car rental experience.

We rented a brand new ‘24 Jeep Grand Cherokee. Upon landing - learned that it had been canceled by Turo. With grandparents in tow and graduation to get to, and no rental cars available. We were desperate. Turo put us in a 2019 Dodge Caravan with 110,000 miles on it the host was nice but car was not safe. And then Turo charged us a premium for “renting“ this car same day - so we basically paid the same price for the 2024 brand new grand Cherokee and a 2019 dodge caravan. Also waited at airport for hours for car to get to us. Terrible customer service - I cannot believe they charged us the premium for renting same day - even though they canceled on us. The trip with that car - the going rate is less than $200.

The owners made this very pleasant for me. They helped me out and were quick to reply. The detailed instructions made the pick up and drop off easier. The owners were also incredibly friendly and made check-out easy for me. The car is in perfect condition. I would be happy to rent from them again.

Andre was a great host. The car was beautiful, well maintained & clean. Very informative and lots of helpful tips. The car was easy to access and in convenient location. Mileage was just enough and prepaid fuel is the way to go. Thank you for a great experience. We look forward to the next experience.

We were on a cruise ship with no WiFi or cell service until the morning of rental. Very difficult to send driver's license photo. This should be an option any time after booking, not within 24hrs of rental time. The host was very helpful and car/key was easy to locate.

Never seem to disappoint me. Always available and is adaptable to change. Mo is an awesome host and extension is an overstatement. Car clean. Reliable maintenance on his vehicle is superb. If you want a reliable vehicle Mo is the person to rent from. Price and car is dependability is far superior in my book.

Brent has an amazingly well streamlined process that anyone can manage. This was my first Turo rental and it was absolutely fantastic! Brent's instructions are very clear and his vehicle was in exceptional condition. Even though it was nine years old, it drove and handled like new. I look forward to renting from Brent again in the future. I highly recommend anyone to rent with confidence from Brent. Thank you!

The trip was excellent. The car was clean and easy to find. Mikey was quick to respond and his team were excellent. I felt prioritized. The app was easy to use and I didn’t have any issues with communication. I look forward to renting again because of the ease and quality of the service offered.

Great communication, extremely clean and newer vehicle. Easy in and out for picking up/dropping off. Highly recommended. Will definitely be using them multiple times. I visit Las Vegas throughout years. Price was very reasonable as well compared to rental car companies. No line to wait in. Just go right to where the car is parked, jump in and go on your way.

Easy to use and lots of cars to choose from the comfort of your home or on the go. First time using Turo, it was easy from start to end. No long line or waiting or paperwork to worry about and once rental is confirmed. Pickup instructions are send to you along instructions. Pick up was easy and will definitely recommend to families and friends.

The car was absolutely perfect. The communication was superb and timely. Would definitely recommend renting from him again in the future. Easy pickup and drop off at the airport. No big shock, but I would advise if you are picking up and dropping off at the airport, mention there maybe a parking fee. Not a big deal but no one likes a surprise fee.

I rented a Honda civic and had a horrible experience and when I reached out to support they were no help them nor the host. I'm 9 months pregnant and live in Las Vegas Nevada. The temperature is extremely hot and the car I had the w/c would go in and out blowing hot air at times which was a discomfort. The car itself would drag at times when driving.

Hello the Turo experience was very quick and easy. Cars was new and clean. Owner was easy to communicate with even if he don't speak english. The turo app platform is very easy to use, just click and accept then wait for confirmation and you are all set. A very good variety of cars to choose from. I rate my experience as perfect.

I want to give our host Travis an outstanding rating. I rented from him twice and both time I was extremely satisfied. I’ll definitely use him again if when I go to the Myrtle Beach area. I would recommend Tero. To my friends and colleagues I have had a great experience using your service.

Haneen was a pleasure to work with and the Kia Soul was in immaculate condition; an awesome car! Everything about the rental experience was GREAT! The car itself was also great to drive and it was very economical, etc. This was one of my best Turo experiences to date! Looking forward to my next trip!

Car was clean and very nice! Communication was great from before the trip until after! I would rent from them again in a heartbeat! I was happy with the service provided! It’s nice not having to find a rental company once you arrive at your destination. It is very easy and convenient.

The McLaren was an amazing car to drive. Very good experience. The service was excellent. Also easy contact. Fast response. Everything’s great from the beginning to end. My daughter had a great photo shoot for prom. I can recommend these services to anyone. Also very easy app to navigate. Hopefully next time I can get a nice exotic car with unlimited mileage. Now that will be great.

The reservation was canceled 5 hours prior to the scheduled pickup time. I was informed by customer support that I would receive a callback for assistance in securing an alternative vehicle. In addition cs told I would get a voucher for a Lyft to get back home, which neither commitment that regrettably was not fulfilled.

Michael was responsive beyond belief. I've only used hero twice but the difference in responsiveness was amazing. He was fantastic. I will use him every time I'm in Bozeman! He provided us a clean reliable vehicle for our trip and was extremely professional! When we arrived Michael had the vehicle exactly where he said it would be, and due to unforeseen circumstances when we had to return a day early he met us at the airport and even refunded the extra day we didn't use the vehicle. The experience was so easy and made our trip start off perfectly. I have already recommended Turo and Michael to many of my friends.

My friend and I really enjoyed driving this zippy little Mini around. It was a fun drive, and I was glad to discover it had driving safety features on it. I would definitely rent from them again. The drop off to my home address was very convenient. Also, the air conditioning was nice and cold, and though the car is compact, we had room for all of our traveling supplies. The best thing about the size of the car was that it was easy to park in the tiny spaces in California. I would recommend.

Turo did great, I believed my host was too. The car was ready when we got to the airport, they answered me and everything was great. The car was a great vehicle as well. No issues until a few days after I dropped the car back off at the airport. The host kept calling me and messaging me that I wrecked their car. I told them I had no clue what they were talking about. They started a claim even tho I had pictures of the vehicle when I dropped it off. The pictures they took were not even at the airport where we left the car. They didn’t message me until days after the rental was complete. Made me really uncomfortable.

Everything was above and beyond, I would definitely recommend. I give the service, communication and timeliness a 10/10 for sure. Car was beyond clean inside and outside, worked perfectly. I had no issues with driving at all, the pick up and drop off was a breeze and when I needed to make adjustments or had any questions they were answered.

My experience with Caroro was great, he respects their customer. They are on time. Their cars are practically brand new and very clean. With their Schuyler service they make it easier for you to pick up and drop off the vehicle. I will highly recommend my friends to rent their cars from Turo because it is convenient and safe.

I can’t begin to say how happy I was with this experience. The communication with my host was above and beyond. The ease of picking up and dropping of was so quick! The car itself was good. I’d definitely rent with my host again the next time I make a trip out to Vegas!

Smooth transaction excellent communication clean vehicle great mileage allowance. When arrived in Houston we were lost in that big airport and Brandon was very patient. He went above and beyond to deliver the truck. He talked to us until we made contact and drove my hubby to show him the drop off spot. Even we had all of our grandkids he was very patient with us. Will definitely use the services again.

The car was fine. I booked the car for one day 10a to 5p she to late flight and my party and I had multiple pieces of luggage. I returned car at 4:30pm and sent pictures with parking location. Not sure what time owner picked up car but I was charged with 2nd parking cost of $25. I paid the same when picking up car from airport as well. I understand the cost incurred when picking up car but not when returning car within 30 minutes of my end of drive time.

The first rent was not the best, they were not responsive and it was in the middle of nowhere. We decided to cancel the rent. Super bad experience. We decided, only the day after, to book a new one and the customer service was super nice, even if I was super upset, they have released a credit for a new rental that I have used. New rental was perfect!

Turo is awesome. It is a great way to drive a rental car when you were out of town in a different area. Easy free of stress. The only thing that I have an issue with when it comes to Turo is the high truth fees, it almost makes it impossible to rent the vehicle. I understand you have to have fees, but sometimes they’re twice as much as the rental of the car and that’s not OK.

Car was great. Host was great. The only issue was the host did not charge the car prior to me picking it up. However, I brought the car back on 80% charge as that was as high as it would go. I was charged for the very first charge on the car. I disputed it and was never contacted by anyone. Not the host or anyone from Turo.

I am very upset with our rental expected to have a reliable vehicle. Had a tire blowout on the interstate on our 1st day of our trip. It was so scary. After looking at the tires they all need to be replaced. I am thankful that no one was hurt. On the second day the SVU back hatch started opening on its own, locking itself, the key fob stopping working to start it or unlock. Spent hours on the phone only for them to not even try to fix it they just sent a tow truck. We were told we would have to go through 3rd party rental to get a car to come home in and they would reimburse us. Still have NOT been reimbursed. Spent a lot of money for a vacation that we could not enjoy because it took till the Friday evening before we were leaving to find a rental to come home in. I was lied to and have the calls and emails to prove it. Will never rent from them again.

Turo always delivers for me! This past trip was perfect. Everything worked seamlessly, and the car was fantastic on gas, which made a big difference for my budget. The air conditioning was outstanding, especially in the sweltering South Florida heat, providing a comfortable and refreshing ride every time I drove. The cleanliness of the car was another highlight; it was spotless and well-maintained, making the experience even more pleasant. The host was exceptionally easy to communicate with, which added to the overall smoothness of the rental process. From the initial booking to the return, every interaction was clear and helpful. They were responsive and accommodating, ensuring that I had all the information I needed for a hassle-free trip.

The trip fee are quite expensive but plausible.

Multiple seat controls help. I'm 6', but not an issue like when I drive our Civic.

Had a nice weekend trip visiting my grandma. It’s a V8 so gas runs quickly. It’s a nice luxury vehicle with a nice sound system. The ac blew just perfectly to beat the heat! The leather seats also are heated and a really nice trunk space. Getting the car wasn’t an issue. You do have to pay to get it out at the airport. You also gotta pay to put it back in the economy lot. All in which are easy.

I had a great experience so far. It was fast and a little reasonable. I will rent again. The car was clean and the host was 1awesome and understanding and the car was a good ride. Turo is great for people like me. Great experience. Thank y’all. I didn’t even know about until someone told me and I try it for myself and it was great. I will definitely let the word out about Turo.

Gene's Hyundai in PCB was a flawless pick up and drop off. He's so understanding and kind. The car is perfect for getting around, in good repair, good on fuel, and met our needs. This was my first time renting through Turo, and I don't plan on rental agencies again if I can help it. I love Turo!

Rented a premium vehicle. Expected premium quality. Inside was pretty worn. Rear wheel bearing was bad and made a loud noise entire trip. The struts were shot in the front. The car needed an oil change. The gas cap tether was broken from the vehicle. First two hose canceled my trip losing my early bird special and causing me to rebook with limited selections. I booked early and picked a vehicle in budget. In term had to pay more both rebookings.

Car was clean and in great shape. I asked for a car seat & that too, was immaculate. Owner was a good communicator. Pick up and drop off instructions were clear and accurate. Car was exactly as described. Car handled well and was obviously well serviced. I would rent from this owner again.

Everything was phenomenal from the beginning to end. The host was exceptional and quick to respond. I HIGHLY recommend anyone to rent with him! They provided chargers for all phone types and a nice complimentary gift bag. The car was super clean and fresh. I loved everything about this rental experience.

I picked up the vehicle very easily.. Driving the vehicle was perfect… I would recommend you to other people.. The owner (company) was very helpful on responding very quickly to any questions I had… Next time I come back to the city.. I hope I’ll be able to rent from them again. Thank you!

Car was conveniently located, very clean, very professional. I would highly recommend. Ronald B. The all star host was great truly professional. The car was picked up and left at the airport and again the car was great. It was clean. The service was truly professional. I would highly recommend Turo and Ronald D the All-Star host.

Upon entering the vehicle I found a burnt marijuana cigarette in the center console. The customer was notified and she gave me a 10% coupon for my next Turo rental. The customer service was exceptional. I think for extending the drop off time four hours later and having to pay $150 for four hours is very pricey.

I have no complaints about my Turo rental and/or trip whatsoever. My Turo trip with Will's 2011 Chevy Cruz was smooth, safe, comfortable and fun! Great gas mileage, so you don't spend $50+ to fill up. UNBEATABLE RATES, TOO! I recommend Will as your host, and I will definitely be renting from him again.

Had a awesome host. Very grateful car was nice and clean. They were neat and sweet. Very reasonable and I would recommend them to others and I also would recommend using the car again. Pick up was successful and drop off was successful. Was able to switch to another vehicle that was successful.

The truck that I rented had a small buzzing noise while I was driving underneath of the hood. When I picked up the truck the owner informed me to ignore the service warning on the dashboard because Volvo was just trying to get her to pay for service. Meanwhile, when I returned the vehicle, the owner tried to accuse me of breaking her vehicle which I only had for two days. During the time of the rental I was informed to only place 93 gas inside of the truck and to make sure that the receipts were presents. I did everything that I was instructed to do, but yet she tried to blame me for the noise coming from underneath the hood of her truck. I have rented from Turo on several occasions and never received a complaint. The truck also has high miles and is clearly in need of some type of work.

I really and truly do LOVE this app. It's saved me many a day when my car was out of commission and especially when I was transferred across the country without a car. I use it now instead of rental companies whenever available and HIGHLY recommend! The car selection is off the chain and the prices are wonderful!!!

I have rented from Turo at least 5 or 6 times. This time has been the worst. I rented a car and was charged for smoking fee and I don't even smoke. The ashes came from my portable grill that I used. When I was moving the grill around in the car some ashes fell out. It was not smoke damage from smoking in the car. My history with Turo is 5 star. I never smoke in any of the vehicles. Hopefully I get refunded. I really enjoy using the service and have referred Turo to many people. I would hate for this one time to ruin my experience and stop me from referring the service.

My experience with the company was wonderful. Everything that was needed was provided at a timely manner. Every step of the process was excellent. The person that rented me the vehicle made sure it was in tip-top condition. Everything was done as described. The vehicle was excellent. I had no worries throughout the whole process. I strongly recommend this app and its users to anyone who needs transportation when traveling.

Love the host! Great ride and easy. Clean car! Very communicative and understanding. I would book again! Turo makes it easy. The process made it very easy. I’m glad they don’t have a lot of extra fees like other booking car companies. Turo is next level and they did not disappoint

Alex was amazing, he responded last minute to us wanting to extend, love the initiative he took in letting us know about the charging stations. I would love to rent from Alex in the near future. Nice, clean car! It was a smooth ride, despite my hesitation about Teslas it was a great one. Makes me want to buy one only if I can afford it. Highly recommend Alex..

Every time I rent from Turo it’s always a great experience. Every host always explains details on pick up and return time for vehicle. I’ll keep renting from Turo because it has helped a lot when it came to getting to work or even taking a small weekend trip. It’s very easy to use anytime of the day. I would recommend to a friend because it’s that easy to rent a car from Turo.

My recent trip to Canada was my first experience using Turo! The host was very responsive, friendly, and professional. She was very accommodating when my flight time got changed and made sure the car was ready and available for me upon landing as well as allowing me to drop the vehicle off early. She answered all my questions and made the process seamless. I got exactly what I paid for and we will definitely be using Turo again for our next trip!

I rented a car for a vacation. I was pulled over the second day of my vacation by an officer that said the car has expired tags since 8 months ago. Called the host and Turo for help to replace the car as I had two 78 and 75 years old ladies with me, none was willing to help and replace the car with a legal one that an insurance will cover and I won’t be pulled over again during what was supposed to be a relaxing time but ended up to be a nightmare. Turo seems to not care about their customers and allow hosts to rent cars with expired tags. This is a breach of contract as their cars are not reliable and legal to drive. Worst experience ever, I will never rent a car again from such company with such shady hosts.

This is my second time using Turo. I rented the same vehicle from my host, Mr. **. Both the vehicle and host were absolutely enjoyable to use and deal with. Love the service that Turo provides. I wish I had enough money to invest in a few vehicles to rent out through Turo. Since I do not, I will have to continue to rent.

This was the easiest car rental experience I have ever had! Car pick up was easy & on time, car was immaculate, and the owner went over all details of the car. Even gave us recommendations for the area we were visiting. Will definitely use this host again when in the area!

GMC was great overall but in the description, it says smoke free but the whole car smelled like cigarettes and found some ** in the car also. I did inform the owner and he said he knew about it but didn't tell us anything. It was too late for me to get another car.