Global Work & Travel Reviews

I signed up to be a “tutor in France” in 2022 and two weeks before I was scheduled to start was told they had no nanny or tutor jobs in France. I personally contacted nanny agencies and found the job myself. The company refused to provide a refund. The company failed to provide the service they promised and didn’t relieve the stress of moving overseas. I know multiple people who had the same experience. Do not waste your money and contact agencies directly yourself.

My experience with Global Work & Travel was solid. The team was helpful in answering questions and guiding me through the process, and the program itself delivered great experiences that I’ll remember for a long time. There were a few hiccups with communication timing and paperwork, but nothing that derailed the trip. For the price and support you get, it was definitely worth it and I’d recommend them to others looking for a travel program.

DO NOT BOOK WITH GLOBAL WORK & TRAVEL. They will charge you well over £1300 and promise an amazing experience at the start, with phrases like: the sooner you pay your money, we can put you to the top of the list. They then advertise everywhere that there is a guaranteed job match, and when they don't deliver on this, all they keep telling you is we are not a recruitment agency. It is also super convenient that the "job board" opens just after you have the option to request a full refund. The job board was shocking as this is for every traveler and not specific to the individual, there was nothing that matched my skills.

It was an okay experience — not bad, but not great either. The team did help when I asked, but communication could’ve been faster. Some parts of the trip felt a bit unorganized, which was frustrating. Still, I met some great people and learned a lot along the way.

I recently had a phone call with a representative from Global Work, and I was incredibly impressed by how professional, informative, and friendly the conversation was. Mikaela was knowledgeable, supportive, and clearly passionate about creating authentic service-learning experiences.

Great customer service and excellent communication from the staff. Very keen on getting over to the UK and I know that the help I get from everyone at Global Work and Travel will set me up well to succeed and have the best experience possible.

Taylor was a great help on our first call, she was able to keep it productive but also make sure there was some fun in the conversation. All of my questions now have answers. I really appreciate all the help that you guys provide when it comes to getting us on track.

The call was very great! The lady I talked to was so kind and helpful! After talking with her, I am feeling very excited about my trip next year as an Au Pair. I couldn’t have asked for the experience to be better!

Very professional and informative! I wanted to learn more about Italy, the culture, people, food and the language. This language studies program is the best option! I can’t wait to get there and meet my host family.

It was a perfect call and I have absolutely no complaints. Michaela (or however spelling) was extremely nice and helpful. Took tons of time to explain everything to me and any questions I had. Checked in often to ensure I was comfortable with everything and if I had any questions along the way. No complaints at all and wouldn’t have called with anyone else!

Very helpful and informative. The process has been so smooth and easy. I have no doubts going to work with global and am so excited to travel with them. The customer service was great and they were very professional and kind.

Ellen was very nice and helpful! She provided me with all the info and more help with my trip outside the tour I booked! Very understanding and patient! She took the time to listen to me regarding the specific dates and expectations!

Just had my consultation course and now I am so excited to start my teaching career in Japan. So professional, but also very relaxing, was like talking to a friend. Cannot recommend enough. With anything these days, was a bit nervous that it wasn’t quite what I was expecting but I was proven very wrong and felt like I was being affirmed that I had made the right decision for the next chapter of my life.

I had a great conversation with the representative I spoke to. She explained the process clearly and answered all my questions, which made everything much easier to understand. She was energetic, fun to talk to, and helped take away a lot of the stress. I left the call feeling confident and excited to move forward.

The consultation was very helpful and informative. They answered all my questions and queries. The processes was simple and easy. I would highly recommend to anyone looking to take the next step with their work and travel dreams.

Could not have asked for a better experience. The team are so friendly and super happy to answer any questions. They walked me through all the steps required and communication was fantastic. Highly recommend!

My initial contact phone call was very helpful, insightful, and supportive. My next steps were discussed along with expectations and important details in record to move forward. I was very excited at the end of our phone call. Thank you Global Work And Travel!

The process was incredibly smooth. The representative who assisted me answered any and every possible question I had, detailed all of the possible options adding in great recommendations and was so attentive. 10/10 would always recommend.

This was a mind blowing experience. Jade is the best. She was very friendly and explained everything perfectly. l am so excited about my upcoming trip! I can't wait to experience Thailand. I'm getting excited about meeting new people.

I first connected with Taylor about a year ago in February, but at the time, I had some personal concerns and decided to hold off until I felt more sure. I recently reached back out, and I’m so glad I did! Taylor made me feel excited and confident about moving forward. She took the time to explain everything thoroughly, and I now feel like I truly understand what this position involves. I’m feeling well-prepared and incredibly grateful for her support!

I spoke with Taylor to begin my travel itinerary to Thailand! She was super helpful and thorough as she went over expectations and requirements to proceed. I’m excited to join the GW Family and look forward to working with her to make this dream a reality.

The Global Work and Travel Team have been super helpful organizing our working holiday. If it wasn’t for Tate and Mikaela it would certainly be more stressful so a big thanks to those guys. Couldn’t make this happen without them.

If I could give them a zero I would. Don’t trust them. I've heard many stories about their overpriced flights and activities. But I’m telling a different story. Mind you this happened in 2023 and it’s 2025. They will practically just steal your money if you cancel a trip. And if you try and get it back they’ll say that you harassing them when it’s your money that they took. So I saw that $169 was taken from my account. which I was fine with at the time till I found out that I couldn’t go due to personal reasons. It was due to one of my family members became sick so I had to take care of them. So I had to cancel. When I did they said they would keep my money as store credit which I didn’t want.

Save your money and do it yourself. They charge extortionate prices for insurance. 5 minutes of research provided me with a better price for 1 years worth of comprehensive insurance to more countries, compared to 6 months and less countries with them. I didn’t book my flights through them so can’t say anything about that process. Don’t even get me started on the working holiday process. I decided to go with Global to try and minimize my stress, believing they could sort a job for me quicker and easier than I could myself. Turns out this is not the case. The day I was flying out they finally let me know that I had a job. So basically I was flying to a foreign country with no job and no plan. But alas they got me a job right on the buzzer and off I went. Until…. I get dropped in the Irish country side and am immediately greeted by more Global customers (living and working at the workplace) who are absolutely shocked I’ve turned up.

Tomsyn has been a great help, I called the day I decided to book the trip with Global Work & Travel to confirm a few queries about the company itself and Tomsyn picked up and made himself my trip coordinator. He was helpful and gave me advice from the very start. Highly recommend Global Work & Travel as the trip coordinator I was lucky to have on my side was extremely helpful and happy to help with any questions I had. 5 stars without a doubt.

Brad was extremely helpful and reassuring about the process of getting to Australia. He provided excellent tips and insights and assured that the process would run smoothly while answering any questions I had.

Amazing experience so far! Taylor & Ellen have been so helpful and wonderful and there for me every step of the way. :) They’ve always just been a phone call, email, or message away and setting up meetings have been extremely beneficial! Taylor especially has been there with me since the very beginning when I was still debating about taking the trip and I can’t say enough good things about her! She is one of the main reasons I’m even going. :) The whole process has been easy and the paperwork has even been fun, not tedious! I’m so excited for the next steps and continue on this journey and can’t wait to experience my trip that I’ve been anticipating. :)

GWAT offers an amazing service and, for the most part, I've had a pleasant experience with them. My Trip Coordinator, Kate, was absolutely lovely and has answered my questions and helped me prepare. However, I do find that almost everyone I've spoken to seemed to be reading off a script; like they had to say certain things to hit their markers for the conversation and would direct the conversation despite my questions. It felt very pushy. Even when I had already made up my mind about participating in the program, the first person I spoke to seemed to ignore my questions and tried to "sell" me on the merits of the program which, in my case, was superfluous and frustrating. That first conversation was meant to be informative about next steps. Despite the fact that I did not need or want information on "why this program is so great and why I should sign up," they gave it anyway. I would ask that GWAT encourage their coordinators to be less like salespeople and more like advisors.

Kate was amazing! She helped me out so much and made sure I was always on track. Can’t thank her and the team at Global Work & Travel for everything they’ve done for me. Can’t wait to start my new adventure!

Liam from Global called me to resolve this issue.