Qatar Airways Reviews

I received an email about the upgrade of my flights, and the email never mentioned that the upgrade is ONLY for the second leg of the trip which is only 3:50 hours not the 15.50 HOURS of the first flight. I thought it's great idea to upgrade and pay the fees which is $400, then I have paid the $400, and the upgrade was for only the second flight which is veryyy short trip, I have called the customer service within 10 minutes to refund me the fee, they acted so rude plus they refused to refund me as they said it's nonrefundable. They tricked me with their promotions and acted very rudely, even over the phone, they acted they are not hearing my voice! I will never recommend this FLIGHT!! EVEN one star is too much to put!

I had a disappointing experience with Qatar Airways on my recent flight. The crew on board failed to manage the seats properly and prioritize customer comfort. Additionally, they never served the requested food.

We just arrived back in the US from traveling from DFW to Male and back. We booked through the American Airlines app but flew Qatar Airways (2 flights) on the way to Male and then on the way back we had a total of 3 flights, only one of which was Qatar. Our experience with Qatar Airways was highly disappointing from the moment of our first contact with Qatar while checking in. We get to the checkin counter 3 hours early and had to wait an hour for someone to arrive in order to check in. This is crazy for international travel. Then we get to the counter and are told we can each only take 1 carry on and only check in ONE bag otherwise it’s $100 extra for each additional checked bag.

The customer service was absolutely abysmal. When I called the customer support line to inquire about my flight details, I was met with a rude and unhelpful representative who seemed disinterested in assisting me. It felt like I was bothering them with my questions.

Worst Airline I have flown, Almost lost a flight at Doha after 9 hrs layover and then gave me the wrong gate. When coming back from Accra I was late for checking my bags and decided to leave my bags with my family in Accra, refused to take me even though I got to the airport more than 1 hour early and put me as no show, but they didn't care. Qatar policy was made to rip their customers off and their staff is trained like that, They are a horrible company. They have trained their staff in Accra to be Nasty and have no empathy, I will never fly qatar airways again even if is free, you have lost a lifelong customer and I hope anyone who reads this will never choose them either!

Qatar Airlines has exceeded my expectations 90% of the time. I strive to run my own business at such a success level. So I fly so many international airlines because my trips are usually multi-city, and I must use flight agencies that can string together multiple destinations all at once. If it were up to me, I'd fly Qatar exclusively, every time. So Just yesterday I was leaving Moscow, Russia coming home to Indonesia, where I live. A hefty man had a medical emergency on the flight, so we diverted to Kuwait rather than fly straight to Qatar, so many people missed their connecting flights. He needed to be evacuated, you see. (I'd like to add that Qatar is so efficient,  that your layovers in Doha will typically only be 2 hours. My 10 experiences laying over in Doha have concluded this). So yes, we all missed our connecting flights in Doha.

My luggage was damaged by Qatar airline, I submitted a claim but the airlines kept playing games by ignoring emails and calls. Very unprofessional and dishonest. In addition, the airplane was very filthy. Seats weren't cleaned and the smell of the carpet was sickening. It's overrated. I flew Saudi Airlines several times before and it's 10x better.

This was by far the worst airline that I have ever flown with. Even after I made it to the original flight at final boarding time by running through the airport (due to Qatar Airways late flight), the staff had already bounced everyone to the "next flight" is what I was told. I asked whether they could accommodate me since I had still arrived by final boarding time but they still said I had to wait for the "next flight" (which, at the time I assumed was merely a few hours later). So first off, I was already irritated since they could have just fit me in and made an exception since I had arrived there while I could visibly see some people in front of me still boarding. But, since I am a pretty easygoing guy I thought I will just get the next flight a few hours later.

I bookeded down to Mumbai, they checked me in. I was at the gate then must be over booked flight so all of the sudden they refuse us to board flight, request for refund. They says customer no show, what a joke, customer service was horrible. If your English not so good then be carefully they will embrace you badly, they all got all together and made a fun of me, I will never ever fly Qatar and advising you please stay away,

This airline does not understand gate delivery of wheelchair. For wheelchair user, airlines of the rest of world does bring their own wheelchair to the gate on arrival. This one would not. Instead of the gate they bring out our own wheelchair to the baggage claim directly. They would not listen to wheelchair’s gate delivery. Their stupid gate agent can not even understand the word Gate Delivery. For wheelchair user, if you have ago spend a plenty of time for connecting flights at DOH, it is going to be a hell!! They do not appreciate that human rights of the disabled. Their inflight service is excellent though.