Extended Stay America Reviews

My wife and I have been enjoying our stay at Extended Stay America. We are very pleased with the cleanliness of the facility and the quietness. Everyone at the front desk is very nice, knowledgeable and helpful. If we are in need of towels or anything they are very helpful in assisting us. We enjoy staying here very much. Thank You very much.

I was pleased when I was greetings by Leslie (sp) at the front desk. Genuine and knowledgeable, she assured my stay would be enjoyed. The hotel was well lit, smelled fresh and hallways were clean and cheerfully decorated. Location and pricing were my initial reasons for booking. We all are conservative nowadays when it comes to money and Extended Stay America nailed this one! Lastly, during my stay I became a little sick in my tummy (self afflicted) and soiled a few linens but hospitality assisted me without complaints. Not a good look on my end, just being honest and thankful to the staff.

All the staff is really amazing people except Rose who has a really bad attitude but please don't let that stop you from staying here cause the rest of the staff are super friendly and will see to your needs. For the most part the guests who live here are like family.

I am relocating to WA from NY. Airbnb failed my one month rental miserably and took half the cost despite the stay not matching description. Booked a room at Portland north to figure it out. Ended up staying here until luxury apartment was furnished. Despite the area the hotel is so modern and updated. The staff is so very clean and orderly. Who appears to manage this hotel, Jeremy, is the most hospitable, helpful and welcoming person! He assures safety via taking strolls around the building throughout his shift. Truly a great night or in my case month stay! The value for cost is remarkable. I am very grateful. The stress of relocating topped by Airbnb being so unreliable and not protecting consumer's purchase nor providing theft of service as they do; this stay made up for all of it! Thank you Jeremy & staff!

My stay at Extended Stay America was excellent. Assistant manager Milano provided excellent service. Showed genuine care. She makes stay here very pleasant. She is also very polite, makes me feel very welcomed. Ready to accommodate to needs if possible. I rate this hotel a 5 star. Her interactions with people staying here is excellent.

I been staying there for 6 months and the staff has treated me like family especially Boone. He is an outstanding worker. The place is always clean. The team that works there has great leadership and doing wonderful service.

For Houston MD Anderson Ext Stay on 1301 S Braeswood Blvd: Water is hot, A/C and heat work well. If you are "visiting" the Mays Clinic - it is a 10 minute walk, door to door OR if you are "visiting" the Proton one or Two center - they are a 3 minute drive. The last positive - the place is cheap $$.

I will never give this company another inch of my business. When we booked the reservation we were told that the kitchen was stocked with necessities and was pet friendly. Upon arrival the entire floor smelled like marijuana. We complained to the front desk who said if we could locate the room that was causing the smell they would take care of it. The room was semi clean and we found a live roach on the kitchen counter. There was no one at the front desk nor would anyone come to help us when we called out for help. The card keys only worked sometimes and again, finding someone to assist us took an act of congress. We left our dog in our room for a few hours as we had plans. When we came back our key cards were turned off.

Extended Stay America. When I first got there, I got unpacked, put something on the kitchen table, and there was like a greasy slime all over it that got on my package and my hands. It’s got one pot and a scoop to take something out of the pot but no plates or silverware to eat off of. I go to the bathroom and the sink is so chipped up. It was so gross. I’ve never seen a worse sink in my life. I get ready for bed and walk over and get in bed and I walk over dog food kibbles I had no animal with me. I get into bed and I thought it was going to collapse. It’s on a platform and apparently all the screws are loose because it rocks back-and-forth like it’s gonna collapse. I will never stay at your hotel and I will definitely tell people about my experience.

I thought the extended stay would be good because of the nice business environment but I was wrong. The front desk lady told me she cannot get me my deluxe king-size room and charged me 45 dollars for a double bedroom. I took it because I traveled 6 hours from Atlanta to Jacksonville and tired to be searching for other hotels.