Crowne Plaza Hotels & Resorts Reviews

‼️‼️ SO THIS HAPPENED TO ME YESTERDAY AT CROWNE PLAZA ATLANTA IN MIDTOWN. ‼️‼️Y'all know me. I’m ALWAYS #lLOWKEY. Checked into my room w/ my id CC my beltbag and changed into my swim wear. Ran to the pool for about an hour came back and the connecting door was cracked like open. Still didn’t realize I got robbed until I got dressed to switch my ID and money Cc etc to the other purse. WE NEVER EVEN LENT THE PROPERTY!! We were only there for about 2 hrs!! They @crowneplazaatlantamidtown @crowneplaza broke into my room and stole my CREDIT CARDS ID EVERYTHING. LAWD HAVE MERCY“!!

When American Airlines dropped the ball and lied, Crowne Plaza came through like a gem. They were honest, helpful, and compassionate. Some companies have HONOR and INTEGRITY, some do not. While I was soooo disappointed in American Airlines, Crowne Plaza restored my trust in customer service.

I had a very nice stay at this hotel. The place is very lovely and nice. I will recommend this hotel to friends and family. The staff was nice and friendly, especially Breslyn ** was very kind and friendly to me, she was very helpful to me.

Upon arrival the front office crew were smiling and very accommodating. Explained clearly the facilities that I can access with like pool area including kids pool, gym facility, sports area, I-shop convenience store, breakfast area, bar if I like to unwind. The room design was cozy with a nice ocean view. The pillows and bedsheet were fluffiest with great smell. Bathtub was also clean and comfortable.

Very nice hotel, facilities, swimming pool, good brunch food, nice band, friendly, accommodating staffs, magic show, dance show, barbecue, nice fitness center, comfortable bed and soft pillows with parking space. Convenient store Ishop and ice parlor.

We stayed here on a trip to a family event on 12-16. It was listed in the company travel listing and we got a good price or so we thought. We paid 14.50 for a mini sized burger with the wrong cheese, fries were good, but we had to ask for ketchup and water from the busser, the waiter never came back until I got up to go ask him for the check. Paid, over tipped for the lack of service and went to the room. This hotel has seen better days. The sofa was ratted out and should be repaired or replaced. Bed was not comfortable but the pillows were good. The shower curtain was not big enough and water comes out both sides, had to use all the extra towels. The Keurig coffeemaker would not brew. I even moved it to the bathroom but would not brew.

Checked into Crowne Plaza HY36 Midtown Manhattan, an IHG hotel, on 04/20 and out 04/24. Room payment cleared my account on 04/26. The hotel put a second hold on card after I paid. Then when I complain they put a 3rd hold on. The hotel will not answer phone and resolve this. Beware. They are thieves and liars

Highly recommend. The staff was exceptional. Kat at the front desk and Cynthia at the bar were our favorites. Even though they were short staffed, like everyone is today, they provided excellent service with a smile. The both cooks called in sick one day and someone from housekeeping came in to cover and did an excellent job. It is also in a great location for Lake Oswego and Portland.

The cleanest hotel I have visited. The personnel at the hotel went out of their way to help and make sure we were having a good time. The food was out of this world and always cooked to your preference.

I've spent many a night at Crowne plaza hotels. Overall they are extremely nice, well equipped and great for short term stays (Long term - Residence Inn, Hands Down!). I put over 600,000 miles in the air every year and typically the crowne plazas I stay at are close to the airports - I get paged/texted a lot when I'm on one of my last legs home telling me to go somewhere else (such is the life of a troubleshooter). Most of the time it's late in the evening/night but the crowne plazas have always gone out of their way to accommodate late meals, drinks etc.