
Days Inn Reviews
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About Days Inn
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Days Inn offers budget-friendly lodging options. Guests can enjoy a range of amenities, including complimentary breakfast, free Wi-Fi and pet-friendly rooms. Established in 1970, Days Inn operates in multiple locations across the United States, providing options for both leisure and business travelers.
Visit www.wyndhamhotels.com/days-inn- Friendly and helpful staff
- Good value for the price
- Issues with cleanliness reported
- Noise disturbances from other guests
Days Inn Reviews
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Reviewed Oct. 27, 2016
My father and myself stayed in a total of 7 different Days Inns on our 2 week vacation. On Sept 30, 2016 we stayed at a Days Inn in Forest City, Arkansas. We thought this one was nice because it had a restaurant attach and a 5.00 off coupon for each of our breakfast. The rooms were nice. At 7.00 am we went to breakfast. I had left my phone in the room to charge, we hadn't checked out yet, after breakfast I went back to retrieve my phone. I entered my room only to find my phone was gone along with my charger. I immediately ran back to the check in desk and reported it. The young clerk said to me, "Well no one went into your room". Which was repeated to me over and over again throughout the 7 hrs we waited for the manager to arrive to show us the video footage of who went into my room.
I called the police filed a report. While the police officer was there he and I and my father went back to my room. For some reason the maid followed us back there??? I gave the officer my info on what my phone cost and what the description of it. And the maid was down on the floor looking around on the floor again?? The officer left. Nothing left to do but wait for the manager at this point, so we did. Within about an hour, while standing outside my room, the hotel clerk walks up to me and hands me my phone and again says, "See no one was in your room". I immediately looked at it and saw on the screen my sims card and sd card were gone. I asked, "Where did you find it?" She replied, an elderly couple found it in the parking lot. When asked what and who they were, she didn't know. Hmmm right. I had to borrow my fathers phone and cancel all my credit cards banking account were locked and sims card canceled.
I then waiting with my elderly father in the lobby for 7 hrs for the manager to show up (I'm sure if the place was being robbed the manager wouldn't take 7 hrs to show up). While we waited we weren't even offered a glass of water. Upon arrival of the manager we call the police officer back. The footage showed the off duty maintenance man and that damn maid near my door just after 7 am while were at breakfast... Hmm? No one else! Also it shows no one turned in my phone to the desk clerk. I have tried calling the Days Inn several times to talk to the manager. Funny he's never there. When returning home my Father had a package delivered to his home return address was Days Inn Forest City Arkansas. It wasn't even address to his correct name and the police report was in my name.
Inside was my original sms card verified by my provider and a charger that was not mine. My SD card was not returned. Which had memories of my Mother just before she passed away in late April. The last photo I took of my Mother is on that card along with our Vacation photos together. My Father isn't going to be around forever and I want those memories in those photos. I called corporate office, reported our experience. They said they'd call me back. Almost 3 weeks and have heard from no one as of yet. We stayed in 7 Days Inns 2 rooms and sometimes 2 nights. Come on! I don't recommend staying in another.
Reviewed Oct. 21, 2016
I reserved the room on july 25th 2016 for oct. 29th 2016. I had to use my card to reserve the room which I DID through expedia but it gave the option to say if you wanted the card charged or pay in cash. I put pay in cash when I arrive on oct. 29th 2016. I looked at my account on oct. 20th 2016 and days inn charged my card 152.74. I reached out to days inn around 5:10 pm est and the rep. was extremely rude and disrespectful and lied and said "I had to call expedia". I reached out to expedia. They advised me to called Days Inn. Once I DID the same rep. was still rude and disrespectful. I asked to speak with a manager. He replied I had to called back the next day. The rep used profanity while talking to me and wanted to argue with me about my funds when I asked for the corporate #. The rep. then hangs up and when I called back hung up again.
I called days inn 31 times and the rep. continued to pick up and hang up without saying anything. I then used my co-worker phone and asked for the corporate office #. He provided me with the wyndham hotel # where a rep from there gave me the corporate # for days inn. I reached out to my bank wells fargo to do a dispute and they reached out to days inn and the bank rep was told by hotel rep that he couldn't cancel. I had to wait and call back the next day.
I don't want to ever do business with days inn and I want my reservations cancelled. I will tell everyone that I know not to ever do business with days inn. I HAVE NEVER EXPERIENCED SUCH HORRIBLE CUSTOMER SERVICE IN MY LIFE. I will take my money to a hotel that will appreciate me as a customer. I want my reservations to be cancelled and my refund and I will never do business with days inn or any other hotels that are affiliated with days inn.
Reviewed Oct. 17, 2016
We had stayed at the Days Inn Bridgeport WV and I had a FULLY-HANDICAPPED woman with my family when we stayed there. Well I guess she had an accident while she was asleep and we didn't know about it because she had already got a shower from our daughter. We went to go back that evening. They told us to get off the property or they were gonna call the local police and charged our card 700 dollars for the mattress that they get cheap for buying in bulk but it's OK. I tried getting a hold of corporate but they won't return our phone calls or anything. Don't get me wrong. Yeah I can see them getting upset over it but not like they did to us that evening so we went to BEST WESTERN and explained everything. They said if it happens it happens, no big deal. Now that's good business.
Reviewed Oct. 8, 2016
When I went into the Days Inn on Queen street in Toronto at 10 am to cancel the reservation I had made for 3 nights I was told that it was too late and they would keep my $169.00 for that Friday night. I had asked specifically when cancellation was due and told that it was 4 pm of same day. The manager is a sleazy man named **. The lobby smelled of old cooked food and there were roach traps in full view of the front desk. The curtains, furniture and windows were yellowed and filthy. I can only imagine what a room would have looked like. I hope this little thief uses some of his unearned money to buy some Fabreeze and rat traps. I do wonder how an American hotel chain could have such low standards. They should be ashamed.
Reviewed Oct. 5, 2016
Me and my family stayed there on the night of 8/12. We were violently awoken at 3:30 am by the sound of water rushing down the walls. We were on the 2nd floor. We got up to see what the issue was and then witnessed the ceiling cave. There was water everywhere! It was very unsettling. We packed and rushed out of there. The guy at the front desk was overwhelmed and didn’t know what to do. The water damaged my cell phone and computer and the hotel does not want to accept liability – they didn’t even want to reimburse us for the stay! They refuse to provide me with their insurance carrier for me to file a claim but did admit that the flood was due to a running toilet on the 4th floor. I have video of the ceiling and the flood. I appreciate anyone to assist me with their carrier information so I can file my claim accordingly. I am not filing a claim through my insurance carrier.
Reviewed Sept. 26, 2016
These are one of the worst kept hotels I have ever stayed in. They are all owned by the foreigners now and it's a shame the way they do us. We travel a lot and it's gotten so bad in hotels I would just soon sleep in my vehicle. We stayed at this Days Inn this past weekend. The lady changed the price like three times. I was dizzy trying to figure out what she was talking about. It started out at 74.00 and by the time I was done it was 90... and I finally gave her 100 dollar bill and asked her about roaches and bed bugs and she said "no, no bugs". Well I had to ask her for my change, and then she asked for my bank card. I said "for what", she said in case we destroy the room!
Really have you seen their rooms? Well I told her that nothing better be charged to my card and she said "nooo". OK so we finally got to the room and the sink, toilet is stopped up, the air conditioning is a window unit setting on the floor. So mind you the floor is wet, my sister stepped in that mess... bugs in bathroom, couldn't watch TV it was so snowy... so I would like a refund. I sit in a chair all night... and we only stayed because my mom is 90 and was getting tired... or I would have moved her right out of there. They should be ashamed to give this kind of service. Will never stay at another Days Inn... almost all hotels are owned by foreigners now and we have to eat their **. Didn't give me a receipt... but the room was 130 and the date was the 24th of Sept 2016.
Reviewed Sept. 25, 2016
Im checked in on Sept. 9th – Sept. 11th and when I went to sleep the whole night I found myself scratching all night. So when I checked myself Sat night and I see little bites on me first I thought they were mosquitoes because we left the balcony door open for a little bit on Sat morning but when Sun morning came I knew they were not mosquito’s bites. They were bed bug bites. We told management but they said a manager will call us. And here it is Sept 25th. No call. I have pics to prove my allegations and also a pic of bugs on our towel. My husband is an exterminator. We checked the mattress and it was infested!!! We appreciate some feed back!!!
Reviewed Sept. 23, 2016
We arrived at the Days Inn in Eau Claire WI at 22:00 on September 10 2016. Paid for the room by credit card. When we arrived back home and checked the card statement on Monday September 12 we found we were charged twice for the room. We tried to contact the hotel directly by phone and were told the manager would call us back. We are still waiting for that call. We tried to email their head office to which we received a confirmation email saying they did receive it and would get back to us in 3 business days. It has now been 11 days without a response.
Reviewed Sept. 18, 2016
This hotel from the time me and my boyfriend got there was disgusting. Smelled of urine and like a old mop or something had been used. We checked in and had room 328. So as we got into the room and put our things down I was afraid to even sleep there. While in the room there was a tile in the ceiling that looked as if it had water damage. Next to that on the wall it looked like there was some kind of perspiration coming from the vents. They could've wiped it up or something. The comforter for the bed had burn cigarette holes. The complimentary breakfast was a joke. In the bread container they had bread, muffins, bagels and frozen waffles. Yes frozen waffles. I was so shocked to see that. Never again will this be a place I come too. Never again!!!
Reviewed Sept. 17, 2016
Days inn columbus in. - Parking lot bad. Place is dirty. Doors on east side rusted and hard to open. Place has went downhill in 2 years!! Wires hanging in walkway.
Reviewed Sept. 16, 2016
Very dissatisfied with a maid here at Days Inn in Aiken SC. She would enter your room right after she knocked not giving you time to answer the door. After verbally telling her to "Please stop doing that" she would wait until I left to enter my room to turn my ac off, leave my curtain open for others to see inside my room and God only knows what else she was doing in my room. This is the first and pray the last bad experience I will encounter with Days Inn.
Reviewed Sept. 16, 2016
There was no service at all. Did not even leave the room but to keep looking out to make sure our truck and RV was safe. Place is a DUMP. Unsatisfactory. You have people coming up to you asking for money and hanging around the parking lot, trash all over and the parking lot is not taken care of, needs repaved - This place needs to be closed down.
Reviewed Sept. 16, 2016
Customer service was great. The price for the use we had was wonderful. Lots of eating establishments within walking distance. Was great all together. It will be a very useful choice for families to ball teams to stay. Plenty of food choices that are great values and thick enough walls that next door neighbors won't be a bother.
Reviewed Sept. 1, 2016
Horrible... from the moment we got there. A line of people complaining. And the female Manager ran away crying. They put us in a room by the pool and workout room. And the banquet room were right around the corner. And the noise from the banquet room people in the hallways. We ask twice to change our room. No rooms left.
So we told her we are leaving... after staying one night. And got billed for 2 night. And the bartender tried to double bill us also. Ordered 2 beers. Paid cash. When back for a second round ordered 3 beers ($5.00 a bottle). She charged $27.00. I said "it's $5 a bottle". "Yea" she says "you had 5 bottles beer". I said "I paid cash for the first 2 bottles". She goes into her pocket and takes out the $10 Dollar bill I gave her.
Reviewed Aug. 30, 2016
After a long drive from N.D. my parents needed to rest because my mom's feet and legs were swelling. We arrived at this Days Inn in Nashville 1/18/16 very late and I purchased two rooms for the night. My room (209) looked like it has not been vacuum in days and there was blood splatters on the bathroom door and wall. There was stains and burn holes in the bed spreads. Told the desk clerk and after several attempts to reach the manager Jay **, he finally called me Friday late evening on 8/19/16. Said he would call back next week and never did. I called on 8/30/16. He finally returned my call and called again with a solution of a $20 gift card. My room was $71.64 x2. I don't think so. I want a full refund. My parents room (114) had a wobble toilet.
Reviewed Aug. 22, 2016
Our room smelled of strong urine and the lamp shade was tore off and molding on and around the floor was laying on the bed, just a very smelly room.
Reviewed Aug. 20, 2016
Pool was green and not being correctly cleaned. We're afraid to swim in for fear of getting sick. Black mold was everywhere in room: on ceiling, on bedspread, on furniture. It was scary and disgusting. Advertised breakfast was lacking, no one was on site to keep things full. I am requesting a full refund from Hotwire for this disaster. My daughter paid for this week with her credit card and we shared the cost. Hotwire advertised this as paying and then finding out where you stay. I will never use this site again. Saving money does not mean I have to be put in danger. Hotwire and Days Inn are equally at fault. I am requesting a full refund.
Reviewed Aug. 16, 2016
From the first night my husband and I were there we were very uncomfortable due to many broken windows on the second floor. Upon entrance to our room the rug was completely dirty and greasy. The hotel gave us a very old box of facial tissue that was stale smelling and one bar of soap without shampoo. There was an old shower cap hanging from the back of the door. Our coffee pot stopped working on the second day. I asked a maid, who was outside of our rooms, for fresh towels and she ignored me. She began to yell then took her cart and pushed it quickly down the hall. The entire staff spoke no English except the front desk clerk. The vending machines were out of order which would have included water and soda. My husband and I will report them to the health department since there are residents there who are being the treated the same obviously (and we were only visiting family.)
Reviewed Aug. 14, 2016
This is the worst hotel I have ever stayed in. The floors were stained and the lamps were missing light bulbs. The Windows peeled and so did all the furniture. As soon as I walked in I wanted to leave and it smelled like poop. I was afraid to put my hair on the bed. I was also scared to go in the pool. There is no elevator so you have to carry your luggage up 2 flights of stairs. The only good part about my stay is that I was only staying 1 night. We will never be returning to any Days Inn hotel ever again. I recommend you do not stay there you will regret it immediately!!! This place is disgusting and I have no idea how they remain open.
Reviewed Aug. 10, 2016
My husband and I moved here after living in our car for 7 weeks. The experience has been horrible. I am told every day I will have to move out for one reason or another. I have guest and family over to see me. They have told me they could not go to the pool with me. I have my disabled son living with me and they try every day to make us move out. This is franchised by Indians, horrible people to deal with, charging me $1 for toilet tissue... The list goes on. I will never recommend this place, has left a bad taste in my mouth...
Reviewed Aug. 9, 2016
I made reservations through Expedia on Friday night, July 29th at Days Inn at Hampton VA. When I checked in they asked to verify my Debit Card. We checked out Saturday morning. On Monday, Aug 1, I was checking my bank balance. I was shocked to see I was overdrawn because Expedia took $98.75 and Days Inn took out $75.37. Monday morning I called Days Inn and they said they will take care of it. It should be back in my account 3 or 4 days.
On Monday Aug 8th I still had not received the credit. I called Days Inn again. They told me they had put it through on the 8th and I would have it in my account the next day. Today is the 9th. Still nothing. My bank has not received any credit. In the meantime I have had to put a claim into my bank to get the overdraft taken off. I really think that I should receive the night free for all the trouble I have been through. I am also contacting Expedia with the same complaint. We left early and did not get a receipt.
Reviewed Aug. 6, 2016
We had paid for a room at the Days Inn in Leigh Valley Allentown, PA on July 10, 2016. Our stay was to be on my grandson's 7th birthday after a day at Dorney Park. I had all the confirmation paperwork with me. But when we arrived, exhausted, at the hotel they had sold our room. The attendant at the counter had no interest in explaining himself or looking at our confirmation numbers. There was a big party going on that was spilling out into the lobby and the parking lot. I stayed at the desk for several minutes but was getting nowhere with this clerk. I even offered to pay cash for another room but he said they were fully booked.
Our party consisted of the 7-year old birthday boy, a young lady who was a high-risk pregnancy, and myself who suffers from severe white matter disease which causes strokes and also COPD and was due for a breathing treatment. I could see the car from the lobby and a few patrons from the bar were starting to bother my daughter (the pregnant one) so I was compelled to leave the desk. We Sat upset and in complete despair. I had planned this out so well. This was so unexpected.
We decided to try a hotel down the road. And again, they were fully booked, and they told us we were not going to be able to find a room in the area because of a sporting event that was going on in town. This is when I knew we were in real trouble. We searched a few more hotels, in hopes of finding one room but they were all full. We were so exhausted from Dorney park that driving home seemed out of the question. We got lost. Pulled over by a police officer because my daughter had directions in her hand while driving. I can't read due to the stroke disorder.
Finally a nice security officer at the last place we stopped drove ahead of us to the exit that would take us home. I worried all the way about my daughter and the baby she was carrying. My grandson was in tears because he overheard my daughter tell the officer we were lost. And I was becoming more and more in need of a breathing treatment and rest. When we got home, I called the man who sold us the Dorney / Hotel package and he was very nice and gave us all our money back. But the hotel would not return our calls.
Finally when they did, they were snippet about the situation and said, "You got your money back so you're all set, right?" Well no, that's not right. What about ruining my grandson's 7th birthday? What about putting my daughter at risk? What about the law you broke by not providing us with a room? Yes, the law states, if you prepay, the hotel is obligated to make sure that you get one. Even if they have to drive you to a more expensive hotel. It's the LAW. So, I asked for free 2 nights stay at their hotel. And, get this... the girl says to me, "We're not in the business of giving away hotel rooms". Well you certainly could have fooled me!! You didn't have any trouble giving away mine.
I would never risk staying at a Days INN again. I can understand making a mistake, but it's the entire attitude about the whole situation that bothers me. They just could care less. What if that was your family? I wouldn't risk it. There are much better hotels out there. That actually follow the rules and the laws and actually care about their customers.
Reviewed Aug. 3, 2016
The room was clean so that was a good thing but the tub didn't work. There was a 1 foot closet, no counter space to work on, and the housekeeper didn't come by by 2:00pm. When I called the front desk asking when the cleaner would be by, the clerk said, "she'll be by when she gets there." Rude!
Reviewed Aug. 3, 2016
So I book a reservation at 5 pm Monday, Aug 1 - Tuesday, Aug 2. My flight arrives Monday evening at 11 pm. At that time I begin to try and call the hotel to be picked up from the airport and I get an operator telling me that the number is not taking phone calls. I try another three times and still get the same message, so at this point I'm confused, irritated, and tired. I called the Days Inn customer service number and they attempt to call and there is no answer for them. So now I'm pissed because I'm tired and ready to go to bed so I demand to talk to a manager. Well they connect me to a line that rings for twenty minutes, ultimately there is nothing that they can do for me. SO I had to pay $25 for a taxi and book another room for $80 at a different hotel and now Days Inn are refusing to give me my money back. They will get no more of my business in any state or country and I will slam their name any chance I get!
Reviewed Aug. 1, 2016
Stay at Days Inn on Montgomery Hwy in Birmingham, Al. Big mistake!!!! Room 531 had hairs and if you wanted dinner it had noodles in the bed too!!! Then the shower had no water pressure. They moved us to room 214 the tub was stopped up, but the room was clean! Front desk clerk very friendly!!! First room 531 had hairs and noodle.
Reviewed July 25, 2016
Stayed at Days Inn in Hollywood South, Florida for one night. Had two grandkids with us. Bloody sheets I wanted to throw up!! The bathroom light had aluminum foil around it instead of a light fixture. Large mold stain in bathroom next to make believe light. This was the most awful experience I've ever had at a motel/hotel.
Reviewed July 16, 2016
DO NOT and I repeat DO NOT go to Days Inn at Southern Hills off 91st S Lewis here in Tulsa, OK. I have NEVER been treated so poorly in my life. It's hard enough being ** out here nowadays and being a married lesbian just adds to the hate. I go to check out like I've done a million times, the clerk states she needs to go check my room. Cool, I've never seen that before, but no biggie right? Negative! She comes back telling me there is a hand towel missing and my card will be charged. Now mind you, I pick up my room before I leave. I know the life of a housekeeper because I've been one before. I tell the clerk I know for a fact there was only 1 hand towel when I arrived. She tells me I'm welcome to go back and check. Of course I'm going to go back and check (FYM?). I bring ALL the towels down and count each one with her. Then she switch up and say there should have been two.
"Look here, you better call ya manager because you not about to play me." This entire time I never cuss her out (even though I wanted to). I realize we ALL have a job to do. However, the manager states he will waive the fee, but I'm banned from coming back to the hotel. I asked why? She couldn't give me a straight answer. I haven't done anything wrong. My family was quiet, we were not disruptive, we never smoked in the room (it was a non-smoking room), we abided by all of the property rules. The entire reason we were there was due to the power outage (yes power is restored now) due to recent storms. The person before me checking out was a ** male and DID NOT have his room checked when I checked in and the same as I checked out (which is why I thought that whole process was weird).
If you are ** and especially ** and apart of the LGBT family, relatives, friends, associates, eye hustlers, whoever DO NOT give this hotel your business!!! It's a shame that the owner is Indian (Middle Eastern), which is also a minority in America, and you still feel the need to treat my wife, my son, and I that way. We are all human in the end. You bleed red, I bleed red. Please share.
Reviewed July 13, 2016
Days Inn Grand Strand, Myrtle Beach - The AC that was not working, the bed was not working and molds inside the room, and phone not working. When I complained to the person who claimed to be the manager he told me I had to contact Travelocity since that is who I made the reservation through, and he would refund the money. I immediately checked out and did not stay at the hotel. Travelocity claims they contacted the manager and he told them he had not received any complaints. Stay away from this Hotel.
Reviewed July 12, 2016
We stayed at Days Inn hotel room 304 in Lawndale city LA county from 06/27-07/01/2016 and very second morning I stepped on a bedbug but first I thought it was a cut because there was blood on my left foot but I did not feel any pain. When I came down and told a front desk person (a woman) about the blood on my foot and told to clean better the room.
On the night at 1pm 06/30/2016 I saw something crawling on my pillow and when I tried to catch it run fast but I caught and look at it was a bedbug. I checked under the pillow and found one more and two more on the pillow where my daughter was sleeping. She woke up and started to look so frustrated to see them. I went downstairs to front office and it was closed then I ring at the window. The girl came out and I showed her. She gave me a key from room 302 to move in. We moved to 302. In the morning I spoke to a manager who called himself Michael and told him about bedbugs on what he said he would call an exterminator to check the room for bedbugs. I told him that my daughter did not sleep all night because she was so upset and frustrated about bedbugs so the manager said that he will waived fees for one night.
Reviewed June 29, 2016
When my friend joanne and I stayed at Days Inn in Gatlinburg, TN on April 10-12, we had a problem. We could not get out of our room. I called front desk and after a time there was 5 people trying to get the door open. If there had been a fire we would have been dead!!! Finally after 2 1/2 hours later they were still working on the door. I got the idea of taking off the hinges, which I did. The owner, Ken, said he would give us a free breakfast and comp us two (2) nights for our trouble.
When we left the next day I was told the computers were down and that it would be taken care of. My mistake was leaving before it was done. I had faith that being Days Inn I had nothing to worry about. I was wrong!! To this day I have not seen any refund, which would amount to $182.33. I disputed it with Visa but They can't do anything about it so I am turning to you for help with this. It is just his word against mine. Please let me know what you can do about this and if I don't hear from you I will follow another course of action. Thank you.
Reviewed June 27, 2016
Tried to cancel reservation due to family problem. Which the reservation is not coming up for 6 weeks (in August). The manager said they could not cancel and would cancel the reservation. DO NOT MAKE RESERVATIONS at the DAYS INN in Bend, Oregon.
Reviewed June 24, 2016
I play in a band and we were booked to stay at the Days Inn Cleveland Airport South, 7233 Engle Rd. Middleburg Heights, Ohio on June 11, 2016. Granted we knew what to expect in a 2 star Hotel but was doing the event a favor. Which is why per our rider nothing less than a 3 star Hotel is acceptable. However I did not expect the Hotel to also have dishonest employees working there. I have left some of my personal items - clothing in the bathroom. I started calling the night I returned home and given an answer that my call would be returned because the rooms were put out of service till housekeeping went in. That never happened, I had to call every day with a different story every call.
My 5th day is when I finally spoke with the General Manager and she assured me that she would find out what was going on and would call back the next day. The call never came the next day so I had to call back and she never got on the phone, only the receptionist to say the general Manager is away from the desk and they did not find any clothing in the room. I finally called Customer Care and was informed by ** she very concerned with my issue and I would receive a return call by 6/23/16. Hello!!! It never happened! Needless to say as I am typing this I am back on the phone on hold of course waiting for Customer Care to pick up. I have been on hold now for over 30 minutes. I will never stay in a Days Inn again and will also let the thousands of people we play in front of also know this.
Reviewed June 21, 2016
I checked into the Days Inn for Father's Day weekend. On arrival, I told the front desk person I have a new I card I would like to pay with. PLEASE DO USE THE OLD CARD ON FILE. The person charged both cards and messed up all my accounts. I called to fix this and customer service was no help at all, they said it was a computer issue. First and last time I will ever stay with this brand. I will also let all my friends and family know about this issue with Days Inn. #poorcustomerservice
Reviewed May 31, 2016
This place literally sucked. We travel all over the country for our self employed business... I have neck issues, hip issues, fibromyalgia and arthritis. We sleep in the truck a night then try to find a decently priced room for us and my dogs... 40lb Bassett Mix, 12lb Chi mix and 4lb Yorkie (who was up ALL night long because the lady RIGHT beside us had 6 CHIs that barked all night long) to get a hot shower a good night sleep before hitting the road again for 24 more hrs. The floors felt like they had 1/2 inch of grease on them... The hot water wasn't even lukewarm and the cold water was lukewarm. So much for my hot shower which I waited to get until morn because my body aches and burns and wanted to wash all the nasty from the gross room. WHEN WERE THE COMFORTERS WASHED LAST???
So I packed up, washed up and my boyfriend goes to check out and complain. Manager's lame ass excuse was "can't have the water too scalding and if you want to complain... I can give you 20% off or I can charge you $30 per dog...” because we only paid $30 for one dog. We said we had dogs... $30 per dog for a room that my dogs may "catch" something in?? I could see a deposit but not $90 for 3 dogs all over 5 yrs old (that don't weigh 60lbs together) is ridiculous and so is your customer service… so you're telling me the lady right next to us is paying $150-$180 A NIGHT just for her dogs? I will start charging "our" customers more now because you want to charge me and I will let them know Days Inn is the reason for it.
So I didn't get a hot shower OR A GOOD NIGHT'S SLEEP. And you sir, didn’t make it right with us either… I will never stay at a Days Inn anywhere and you sir HAVE YOURSELF TO THANK. I ALSO always leave a tip for a maid service but you obviously don’t have one. Instead of trying to make it right you want to try to screw me. Thank you for NOTHING. And next time when you screw your customers... YOU SHOULD AT LEAST GIVE THEM A KISS. If you want a miserable stay, my friends go to this place.
Reviewed May 12, 2016
My wife and I have been exclusively staying in the Wyndham Hotel Group the past three years since retiring and receiving a generous 20% off AARP discount. We find the Travelodge brand adequate though we find the Days Inn brand, when a Travelodge is not available, lacking, if not troublesome. I had booked an overnight room for my spouse at the Days Inn & Suites, 24400 Mission Blvd, Hayward 94544, for a May 9, 2016 stay. My wife received Room 207. Returning home the following day, May 10, 2016, my wife was itchy; subsequently, my wife and I discovered three bites around her navel. Upon close inspection, we determined the three bites are bedbug bites.
As a result, we contacted the Alameda County Vector Control Services District and our credit card company, reporting the bedbugs. Though in an-away-from-the-street room, my wife reported loud bus and truck traffic at night, difficulty in sleeping. In the evening, she had noticed an abandoned large cardboard box between the parking lot and the office. The next morning, 6:30 a.m., an apparently homeless person sat next to the large box, consuming a cup of coffee. She did not feel safe on the hotel's property.
Reviewed April 30, 2016
I saw on here how people complain about Days Inn In Kinder La. I stayed On April 15, 2016 with some friends who paid for the room. I don't know what you people want for the price you pay as the room we stayed in was great for the price. We didn't have 2 towels in the room but you know it was only one GOD made He is the only one that is perfect.
We went up to front desk about 1 in the morning and the front desk lady by the name Karen gave us another even though she said that housekeeping had the laundry room locked. She went and got us one out of the dryer. She fixed the problem and did it with a smile. Even though the evening girl wasn't friendly Karen made everything good because one thing goes wrong don't mean everything else is wrong. People think before you write a bad review. That morning breakfast was out on time and it was hot and the oatmeal was off the chain fence. Hey Karen you have great customer service. If you ever need a good come to Dallas and I will give you a job. You all are doing a great job Days Inn.
Reviewed April 29, 2016
I stayed at and parked my car at Days Inn Bloomington. I took their shuttle to the airport. I was told when I returned from my trip on 4/28/16 to call and they would come get me. I called and they did not tell their shuttle driver that I was at the airport waiting for 23 minutes. The manager's reply to my complaint was, "We were busy". Additionally he said, "It could take as long as an hour to get picked up at the airport". Poor management led to my additional 23 minutes of waiting. Beware the poorly trained and understaffed Days Inn of Bloomington MN!
Reviewed April 27, 2016
I booked a room at the Days Inn in Santa Cruz CA. On Expedia.com prior to my arrival. When I got there at about 9 p.m. I was tired. The person in the front office was rude comma and held me up for 45 minutes. Because of an error on their part. He was not apologetic. I was tired and I just wanted to get my room and go to bed. When I checked into my room it was too late to use the hot tub. Because they close it at 10 p.m. And I wanted to use it before I went to bed. I was told I would be charged $25 for a charge. The man told me that he charged my debit card for this. When I check then the next thing I know there is no hot water in my room. I tried to call the front office. No answer.
So I walked out to the front desk, and the man tells me that I need to move to another room. Which was fine with me. When I checked into the other room the fixture in the shower was broken and there was no hot water there either. So I was moved one more time. At this point I was exhausted and went to bed. The next morning I went online and booked one more day. When I went out to the front office to confirm this they told me my card was declined and I would not be able to stay that night.
When I ask them why they told me because it was declined for the pet fee. I argued with them for a minute. Then I went and called my bank. There was money on my card, and no reason for them to have question this fee when this was finally resolved. I went out to use the hot tub, and it was broken and not hot. They told me they would probably bring someone in to fix it. At the end of the day there was still no hot tub. When I called the office they said that they would have someone come and fix it in a couple of days. By this time I would be gone. They were rude and I did not enjoy my stay. I would not recommend the Days Inn 2NE1 to anyone...
Reviewed April 25, 2016
Upon entering our room #631 we got wet feet at the sink, as there was a leak in the sink drain pipe. Then we found the toilet didn't flush. We didn't complain about this at night as it was 10 pm and we just wanted to go to sleep. During the night I was bitten by bed bugs. There was no question that they were bed bug bites, as I have had the unfortunate experience of being bitten by bed bugs in European hostels. The pattern of bed bug bites is quite familiar to me. There is a series of bites in a row, each about half inch apart. This we did complain about to the owner the next morning.
This is serious stuff as we could have brought the bugs home with us in luggage or our clothes. A bed bug is a horrendous problem and not easy to get rid of. We demanded a partial refund for our problem. The owner refused, claiming we were trying to scam him for a free night. My wife threatened to stay in the lobby all day if he didn't give us some satisfaction. Finally he gave us a 50% refund. Okay, then he said he would have us blacklisted at Days Inn. Fine there are many other hotels we stay. We don't need Days Inn. Oh, by the way minor complaint in comparison: the orange juice at breakfast was obviously watered down.
Reviewed April 21, 2016
It was our daughter's 28th birthday and her first time in Miami Beach, so I wanted to make it a special two days. I booked a oceanfront room with balcony a month in advance because that weekend in Miami Beach was busy and hotels were filling up quickly. I received a confirmation email and confirmed 3 times by phone. While travelling, I confirmed once again, to be certain our room would be awaiting when we check-in at 12:30 am. When we arrived, the rude receptionist said our room (and several other rooms) "didn't have electricity" and we had to move to the Holiday Inn down the street. It's 1 am and we are tired; my wife, daughter and I then drag our luggage to the Holiday Inn. The equally rude receptionists put us in a room. This room had a view of a wall and the bathroom fixture is loose.
When I returned home, my bank account showed 4 days billed instead of two. This caused two $35 overdraft fees. I called the Days Inn manager (Martin) and voiced my complaints. He led me to believe via email that I would be compensated with Wyndham Rewards. Martin isn't responding to my emails, so I'm on Consumer Affairs and the BBB. I would bet, the Days Inn sold my room and other rooms for a higher price. Stay away from the Days Inn Miami Beach!
Reviewed April 13, 2016
Stayed at Days Saturday night. That morning we had complimentary unfresh breakfast??? Then we left. As soon as we got in the car we notice a bite mark then a rash and it was a constant itch. We called right away and they checked the bedroom and said they didn't see nothing unusual. No manager called. We called twice and no one checked on the complaint.
Reviewed March 9, 2016
My husband and I checked in to the Reynoldsburg Ohio Days Inn, Sunday March 6 2016... We had a pleasant stay up until the next morning. As I was showering I went to turn around to rinse my back, a burst of scalding hot water came out the shower head and burnt my back. My husband put cold rag on my back to relieve the heat. We called, ask for manager, he never got back to us. A worker from the front desk came up to the room, told us she will let manager know, still no word... We were treated awful. I was hurt, nobody seemed to care. As of today no one in the hotel even addressed what happened to us... Days Inn Reynoldsburg is an unsafe hotel to stay in. If you're injured or hurt the staff does not care.
Reviewed March 7, 2016
They told me my service dog was not in database and so I could not stay. I had the paperwork which I showed them but they denied. I come to find out that it is against law not to permit service animals. Do not stay Days Inn at w. Vine street Kissimmee.
Reviewed Feb. 28, 2016
Days Inn University Center-Tallahassee -- I stayed in this hotel for only two nights for an audition nearby. I checked out early in the morning and left Tallahassee. I later found an extra $100 charge in my online banking records which I was not notified about. I inquired about the charge, and the hotel staff said it was because they discovered marijuana smoke in my room. I was shocked because I am not a smoker, and I have never even smoked a single cigarette in my life, let alone marijuana. However, both the hotel staff and management dismissed me and spoke rudely to me over the phone when I brought this issue up with them. This is the worst hotel experience I have ever had, I feel like I was schemed and ripped off. I am demanding a refund and apology from this hotel.
Reviewed Feb. 9, 2016
I've been staying here for 6 months, I pay weekly, on time, every time. There has been very, very few times, where I've paid well after check out, it happens! I've been treated poorly, and looked upon, as if I'm less than. I bother no one, no one sees me until, I go to the front desk, no one heard from me, unless something malfunctions in my room. Today, 02/08/2016, I was slow getting my payment in, but I knew I had to pay without question. I didn't anyone to reiterate that to me, I've never attempted to not pay, or argued that I owed money.
If I want to stay for free, or at a discounted rate, I use my rewards points, and book my reservations through Wyndham. Now I'm being forced to check out, with no place to go, on such short notice, and I have my children with me, because I stated that I was on my way to the Atm machine to get the money, to pay for my stay. I didn't like the way I was approached, and yet still held my composure, until the manager began speaking to me, as if I were her child. I am careful to always be respectful to other people, but because I don't always say what's on my mind, doesn't give anyone the right to approach me, in a negative way, and expect a positive response. I may be forced to check out, but God sees all things, and I've done nothing wrong.
Reviewed Feb. 2, 2016
Days Inn Motel - Tappahannock, VA. This Days Inn is 1 mile from my home. First time reservation with them was when my neighborhood lost water due to a pipe leak. I called my local Days Inn and asked about the rate. Was told that for local citizens there was a lower rate for emergencies. Arrived and was given a key, drove around the building, put key in door, opened and there sitting on the bedspread was a 300-lb naked man. I screamed and closed the door. Back to office for new room and clerk laughed about my encounter -- was not funny! Showed me the only other room available -- no air conditioning. I left.
Christmas weather on the river here was horrible and I could not drive to visit family 60 miles away. Lost my internet and then the telephone and used a cell phone to call the Days Inn once again. Told them that I wanted to reach my relatives via internet and they assured me there would be no problem. I checked in about 9:00 pm and logged on but within the hour I lost the internet connection and never got to speak with my son in Minnesota or sister in Georgia or relatives in Richmond, VA. Checked out at 5:00 am, did not get a receipt but the fee was appears on my credit card log (12/28/15 PURCHASE AUTHORIZED ON 12/25 DAYS INN TAPPAHANNOCK VA **). Wrote a letter to the local Days Inn, but did not receive a reply.
Reviewed Jan. 21, 2016
I checked into the Days Inn in Harrisonburg VA. I paid cash and used card for incidentals as required. Checking my account, I noted the hotel charged me for the room on my card after I paid in cash. Next time I traveled to the area, I stayed at the hotel again. I supplied the documents to the manager/owner asking him to refund or correct the charge to my card. He seemed willing but never corrected. I called Days Inn main complaint service to get results as now a month has gone by. They were going to send me a email to supply the documents which they did not do. Called the hotel again and owner asked me not to call again and hung up. Recommend DO NOT STAY at a Days Inn. At least NEVER give them your card info! Sorry private owners.
Reviewed Jan. 19, 2016
Ceilings leak in main hallway. Bed bugs and cockroaches. No bags in trash cans and the housekeeping staff does not get gloves to clean the bathrooms.
Reviewed Jan. 19, 2016
Maid not doing the proper things. Once we came back to the room for the second night our rooms had not been serviced at all. The first night our room keys did not work and the refrigerator did not work.
Reviewed Jan. 2, 2016
Visit with family for holidays - first room, #224, mold growing on carpet under sink, slow drain, mold in bathroom on tub faucet. Called Front Desk, they offered to relocate us which was nice. We had already changed clothes before we noticed and the beds seemed fine, so we waited to change rooms the next morning as we were staying a total of three days. Next room, #222, was better but there was mascara on the mirror, hair was on the counter, nasty crud on the coffee maker, water in the coffee maker, a bug in the coffee maker, fridge had cola or something sticky inside, dust was around all of the baseboards where the carpet had a gray appearance, the maid NEVER came to make the beds or bring fresh supplies.
When I went to the Front Desk, there was some kind of security booth where you pick up a phone and wait for the people to come to the front. It took several rings of the phone to get them to come to the front. While I'm standing there, I notice customer names, room numbers, receipts stacked right in front of the window. The man that came to the window was apologetic that the maid didn't come, gave me some wash cloths, and I just took them upstairs. If the beds weren't clean, I would have left, but for convenience we just toughed it out. It was New Year's and Macon motels are usually filled with the party scene so we opted for the small town stay. I try to be fair, honestly and I've never even put anything on this website. But this is honestly in need of change - the whole motel needs to be cleaned and updated.
Reviewed Dec. 29, 2015
I traveled all the way from NEW YORK to arrive to my room in the middle of Milwaukee Blizzard. I checked in to find BED BUGS!!! I went to the front desk for Natasha to tell me they would need to "investigate". I told them they would need to accommodate and IMMEDIATELY the front desk receptionist becomes defensive and told me to "calm down before she called the police." Am I supposed to be calm with BED BUG BITES!?! I asked for a refund for the "general manager" Jose to tell me it's going to take 3-5 days to refund, and I needed to leave or he would have the police escort me out. I asked for the corporate information and Jose said he was the boss and refused to give me that information.
I have Bed Bugs on camera and they were infested all over the headboard and crawling all over the walls. I stepped in the room, laid on the bed and immediately was attacked. THIS HAS BEEN A NIGHTMARE!!! I SHOULD NOT HAVE BEEN TREATED LIKE THIS!! THESE EMPLOYEES HAVE NO COMPASSION. I was not offered another room. I was not offered any accommodations. In the middle of a blizzard, I am forced to travel some more and try and find another hotel. I was in room 357.
Reviewed Dec. 23, 2015
Days Inn, exit 7 off of I-10, Pensacola, Florida - I checked in at 10:30 pm for a room. The room given had a toilet that wouldn't flush completely. The air conditioner didn't work and the manager refused any discount. He offered another room 5 doors down on the same floor, didn't offer a discount, but the air conditioner worked. However, it sounds like someone is rolling a large cart over a floor of logs. When we asked the manager about the room he says, "no discount but you can check out." It's now 11:30 pm. Never ever again. Days Inn, do you care about this kind of service with your name attached?
Reviewed Dec. 21, 2015
I booked the room thru cheaptickets.com. When we got there I found out that the reg. rate was 39.99 but they charged me 77.00. Ok no big deal, until they gave me the room. The first room was dirty and smelled funny, so they moved me the second room, which was worse than the first. The walls had been repaired with a different color paint, the carpet was filthy, the furniture was 1970 at best, and it was totally different from the picture they showed on the website. The drapes were all wrinkled like they just took them out the dryer, the iron was missing, it took 3 hours for them to bring me one. It was a room from the Bates Motel I swear to god.
I stayed on the phone from 730pm to 130 pm, trying to get my money back to no avail. They wanted to put it back on my debit card, which would have taken 7 days at least. Mind you, I prepaid them 60 days prior and then they wanted to charge me a cancellation fee. I was only staying 3 days and it was for my 14-year-old son's Christmas present. Again the place is a 29.00 room at best, so stay away from 5858 International Drive Days Inn.
Reviewed Dec. 2, 2015
I stopped in the Days Inn Motel in Muskogee, OK needing to get some work done on the (Internet). There's a BIG SIGN outside that says Free WiFi. So I pay the $49.99+ tax to get a room. Well get the room and find out there's 5 router signals that pick up but later to find out that none of them hold signal for longer than 5 min. So now I'm getting upset cause I have work to do and then I go complain to the front desk "Head Mgr." His response was like they never have problems. This is an extended stay establishment, so I asked around and the response from multiple tenants was "they always have problems with the Internet".
So then I wait a few minutes or so to see if anything changes. Well it did. It wasn't the Internet though, it was the person at the front desk. Now it's a lady and I must say she tried. She sent me to 3 different other rooms where I still couldn't get it. Then she says, "Well sorry I can't give you a refund. You'll have to talk to the Mgr. when he gets back in the morning." So now I'm pissed off cause he won't be back till time for check out! Moral of my story is, I was misled by a big sign that said Free WiFi. It is another form of false advertising, otherwise I never would have gone. I was just actually paying to use their WiFi but I got jipped. Never will I go back again, should've went somewhere else. If you go there hopefully you don't need Internet!
Reviewed Dec. 2, 2015
We stayed at the Days in Horsham, PA. Problems with the room included plumbing coming out of the wall in the shower, holes in the wall and a toilet seat that would not stay on, which was even taken down to the front desk, but the staff were not concerned. It was apparent the room was never cleaned as condom wrappers were found when a chair was moved. The place was disgusting. Management never responded to our complaints or phone calls. We were in town for a funeral and the room issues just added to an already stressful time. We tried to call the manager again even after we returned home and she did not have the courtesy to even call us. But they made sure they charged us the full amount.
Reviewed Nov. 25, 2015
Days Inn Oceanside, CA - Carmello Dr. I made reservations on October 9, 2015, for a stay over Thanksgiving... Plenty of time for my special request to face the Marina or beach. I was assured that my request would be put in. I told the man I would make reservations elsewhere if I could not face the water, anywhere except the parking lot. I was assured again that my request had been noted and that every attempt to make that request would be granted. I called the day of my arrival to let them know that we would be a late arrival, and to make sure again that our request was noted. I was told several times by the person who answered the phone that there was no note. I told her to then put a note. She then started to tell me there would be an extra fee to face the Marina or ocean, and I was not told that over the phone on October 9, 2015. She then told me that no smoking rooms even faced the beach or Marina.
So I was blatantly lied to, and misled, just to get a room there because I told him I would make reservations elsewhere if I could not face the beach or the Marina... So in order to get my reservation, he lied to me. Then when I asked to speak to a manager, I was told no manager would be there until Monday. I called Corporate Office only to be told I would have someone contact me to resolve the situation by December 3rd. Resolve the situation? Resolve what? I'll be gone by then and our special weekend, that we CANNOT GET BACK, will be over!!! What resolve is there in that? So, now we are stuck with a room we don't want, looking at what we don't want, and there is nothing we can do about it! How about that for customer service? Customer gets screwed again!!!
Reviewed Nov. 23, 2015
Days Inn 9100 Aurora Ave - This hotel has bed bugs. Manager thought it was not a big deal that we were bitten up all over.
Reviewed Nov. 22, 2015
November 5, 2015 we stopped and my husband asked for a non-smoking room. When we got to the room it stunk with smoke smell and the room was not clean. The towel rack was even rusty. The lobby area was VERY nice, how misleading. We will never stay in another Days Inn.
Reviewed Nov. 9, 2015
I love the Days Inn, been here for couple months now. The manager Priya is so awesome. Everybody, the maids down to everyone that works in the office, always have a smile on their face. Always nice, always clean room, never have any problems. Love this motel.
Reviewed Nov. 7, 2015
There were two girls working the desk on 10/23 and 10/24, and they traded a name tag that said Cheniqua on it. One would wear it when she was behind the desk, and the other would wear it when she was. Returning to our room 10/24 evening, we found that one of the beds had not been made. Wet towels that should have been replaced were left. No attempt to straighten the quarters was made. When I called the front desk to advise them of this, "Cheniqua" asked me if there had been anything left on the bed that wasn't made. I told her no.
Then she asked me if we had put the Do Not Disturb hanger on the outside of the front door. I told her no, and that BOTH sides of the hanger said Do Not Disturb, and since we wanted maid service we left it off. Not sure what either question had to do with anything. She then told us she could give us housekeeping, but they had already gone home. This tells me she doesn't care, period. If no contact from corporate on complaint, no more Days Inn for me and mine.
Reviewed Nov. 4, 2015
Days Inn - Raleigh NC, Glenwood Ave. Stay away - Here is the Days Inn that I was stuck with after I was told, NO Refunds. Really? Bunch of **.
Reviewed Nov. 2, 2015
Unsatisfactory experience at Days Inn in Rutland VT. My husband is an exterminator so we looked for evidence of bedbugs. The cover to the box spring had streaks of brown and other unidentifiable things on it, headboard was full of dust and an empty water bottle was behind the nightstand. Poor housekeeping!! Manager took us to another room. My pillowcase had hard brown spots on it!! Breakfast changed from scrambled eggs and sausages to no sausages at all and flat folded eggs with a cheap disgusting cheese sauce. No butter, just plastic margarine this time. We went out to eat. Quality of food and help has lowered standard. Will not go there again. They are obviously trying to cut expenses at their own expense.
Reviewed Nov. 2, 2015
We were at this motel almost a month. And there was gnats and roaches. The a/c leaked on some clothes. We never was able to use the room phone. They claimed the lighting hit the power line. It only rained twice. All other days were sunny and hot. So where the phone? The breakfast was cheap. The cereals said froot loops. They were clearly a knock off brand.
Everyone have bad attitudes. When asked why the workers so mean, they said they didn't get paid enough. The housekeepers had to almost fight for towels for our room to have. Plus the housekeepers only make 3.50 per room. No one leave good tips here because the service sucks. Is this some kind of slave trip? I was not pleased. All the workers live on the property. The pool was dirty. There was mold all on the walls in our room. It was a bad time for my family and Days Inn made it even worse. Please don't go there. You won't get your money worth. The best housekeepers were Skyler, Nesha, Natalie. I will never come back. NEVER!!! It's the worse.
Reviewed Oct. 27, 2015
Planned on going to my daughters band competition in the mountains of North Carolina. Went through a national agency, Orbitz, to get a room. Booked at the Days Inn on Blowing Rock Hwy in Lenoir, NC. Worst mistake ever. Checked in, but room was not ready, so traveled on to the band competition and when over got back to the hotel at 11:30 pm after a very long day. Couldn't park in my handicap accessible spot as another patron had parked in not one, but 2, the only 2 handicap accessible spots in front of my room, which I had to access due to a handicap.
The other guest came out as they had parked in the spots, also on the curb and in the grass with a race car attached and stated to me a verbal threat of physical violence to not only myself, but my daughter as well. I went to the front desk where the shoeless hotel manager named Mike, unlocked the door and told me if I didn't like it, to call the cops.
I am filing a complaint with the ADA, BBB, Chamber of Commerce as well as the national Days Inn representatives. This was a violation of my rights and the manager failed to do his job and endangered myself and family. This location needs to be shut down and or completely revamped. I am appalled that this can go on in this day and time. Do not EVER stay at this location, nor with this chain if you can possibly help it. And for heavens sake, do not use Orbitz ever.
Reviewed Oct. 24, 2015
Arrived back to our room at 10pm to find the bed stripped and the cover in a chair! Towels had been taken and not replaced, no soap in the shower, and very little toilet paper! We called the office. The desk clerk came and observed the room, offered to move us to another room, which also only had 1 towel. We tried to convey our dissatisfaction but was told there was nothing they could do.
Reviewed Oct. 24, 2015
On 10/22/15 I checked in at the White House, TN location. I asked for a wheelchair accessible room. The first room they gave me was on the second floor. There were no elevators. The next room was on ground level, but it had a small step (approximately 5"). I use a power wheelchair that weighs around 500lbs. The clerk told me he'd lift my chair, but I explained that it's not that easy. He then said he would help my cousin carry me in and we could leave my chair outside. No. The last option was a ramp which I thought sounded great. Except the ramp ended up being a piece of wood. I had to take the room because there were no other vacancies anywhere within 10 miles. The bathroom was also obviously non-accessible.
Reviewed Oct. 3, 2015
Days Inn Hicksville NY. In this Days Inn the beds need to be updated with the newer comforter. Because the older bedspread and the blankets aren't warmer enough and it looks very cheap. The older beds also need newer mattress. Also the curtains need to be replaced due to the holes in them. Also the parking lot needs emergency repairs immediately. The internet is so slow.
Reviewed Sept. 28, 2015
I won't recommend this hotel to no one. I spent 100$ and can't even have breakfast at 9 in the morning. What kind of service is this? Then the room can't even watch some tv or at least some entertainment. I wish I had never stopped at this cheap hotel where the wall's not even clean. I rather had spent 80$ in a hotel in old town in Alexandria VA where service would have been better and find out that they had better breakfast hours. I won't recommend this hotel for nobody. Not even my kid could had a breakfast. I rather have my money back.
Reviewed Sept. 14, 2015
When I asked for a receipt during checkout the clerk refuse to give one and yell at me. I never felt so humiliated in my life. I will never stay in this hotel again.
Reviewed Sept. 10, 2015
Stayed at the Days Inn in Ozone Park on Redding Street. Was the worst hotel ever... The shower was so dirty, only one towel and after walking in spotted a roach. Killed it, turned around and saw them all over the curtains. Walked back in bathroom and saw them in the shower. The smell was horrible and they refused to do anything about it... Worst hotel ever. Never stay there.
Reviewed Sept. 9, 2015
After traveling several hours, your room was the only vacancy. All I can say is please see the photos. I was very disappointed with the room. But it was late, my family and I was very tired, so we stayed. I will say that the sheets looked clean. Dirty! Sad.
Reviewed Sept. 8, 2015
Days Inn Hotel Ocean Shores WA - I was charged more at check in than the website reservation amount. When I got there my reservation was wrong. After waiting for another room on the ground floor as I requested online, the room they gave me was disgusting. It stunk like sewer and rotten crap. There were flies everywhere. The bathroom was not clean. The bedspread was all messed up as if someone had been lying on the bed. The pillow case had a head print and wrinkles. The rude front desk little china-man was taking all the breakfast items away while myself and other guests were trying to get food. I ended up with no breakfast at all, and the top reason I booked there was for the free breakfast. LATE check in, EARLY check out - A COMPLETE RIP OFF AND A FILTHY ROOM.
I brought a service animal. I have been complaining ever since I returned to the corporate office. I have called 5 times. This dishonorable china-man charged my debit card two days after I checked out $50 for my service animal. When I called the hotel, he said he was going to charge my debit card another $100. I promptly closed my bank account. Now I've received a rude, unprofessional, discriminatory, lie-filled email from this hotel china-man and he has CC'd corporate level people. I responded and will fight this until I get my money back. I will never step foot in another Days Inn anywhere for any reason. Liars. Horrible people. Treat customers like crap. Shame on you.
Reviewed Aug. 30, 2015
I decided to take my boyfriend to Virginia beach for his birthday. The next morning, I noticed I had bites on my arm and legs. Notified Personnel of concerns and I was informed they would not refund money. This is what I looked like.
Reviewed Aug. 26, 2015
Our experience was at the Days Inn, located in Butler, Missouri. It began during check in. The price that we were quoted and king size bed that was offered in that quote was not honored. It took five minutes to finally agree on a price that was still more than what we were quoted on our way to the hotel. We were in town for a funeral and got there just in time to leave for the visitation. We did notice right away that the comforter was dirty on one of our beds, as we were not given our king size bed but two queens. The manager offered to wash our comforter for us. After returning from the visitation, we pulled down the sheets in the bed and first spotted what appeared to be pubic hair. We then proceeded to pull back each layer of the bed and discovered a bedbug (we weren't sure at first but after researching later we did confirm that it was a bedbug), excessive stains, and a lot more hair! I mean a lot!
When bringing this to the managers attention, he offered to move us to a different room. He took us to look at the room and it was worse than the first room. He then proceeded to show us another room. That room was just as bad as the second room. Keep in mind, each room we went into we pulled down the bedding layer by layer in front of the manager, who witnessed the awful sites. The third room that the manager opened up, he wouldn't even let us in (after turning the light on, he said, "Oh, not this one"). He then proceeded to show the final room that we looked at, and that too was just as bad as the others. When asking him how in the world this happens, he stated that they were not responsible for cleaning the mattress pads, therefore some hairs and such get transferred to the sheets. Seriously!?
Keep in mind that this is a very small town offering only two options for a place to lay your head. One was a hotel (Days Inn), the other was a motel (Super 8). The manager then shook his head and hands and said, "I will give you a refund and you can go stay somewhere else." We accepted the refund, went to the only other place, and woke up with three bites on my leg (guess we didn't get out of there fast enough). We will never stay in another Days Inn again because of this experience. Actually, also because of the other hundred comments on this site that prove that this happens all of the time, in different states, all being Days Inns! It definitely pays to read the reviews beforehand.
Reviewed Aug. 23, 2015
At first glance, the room appeared ok. The only thing I noticed was the chair at the desk looked kind of worn (torn at the top in the corner). We (husband, son, grandson and I) noticed a couple of Mosquitos, but just sprayed the mosquito spray we purchased for our trip. This seemed to have stopped the Mosquitos. Later that night, my son (12) went to the bathroom, he saw a bug and jumped up off of the floor. Our 17 year old grandson disposed off the bug in the toilet. I asked him what kind of bug, they didn't know.
Later, between 1:30 and 2:00 a.m., my husband went to the bathroom. When he flipped on the light, he said he saw a few roaches. From that point on, I stayed up to keep watch. I apologized for waking my husband up 3 more times when I saw roaches go behind the television by way of the cabinet door. There were little black bugs that appeared from time to time. When opening the drawer between both beds, some kind of black bug ran into the drawer. He ran so fast, I couldn't tell what it was. Ants periodically appeared over by the wash sink. Also, don't ask me where they came from, but the Mosquitos came back this time with a vengeance. I called the front desk and told we would not be staying 3 nights and would be checking out first thing in the morning. I also told her why and her reply was "OK".
When we checked out in the morning, I went through every piece of clothing and luggage we had to ensure none of these creepy crawlers hitched a ride. It's possible that the critters may have come in through the vent in the bathroom which didn't work. I thought it was against regulations to have a bathroom without a window or a working vent in the bathroom. I asked for the manager for the 3rd time and was told he hadn't made it in and no one knew when he would be in. I also informed the morning front desk clerk of the many bugs and roaches in our room. Her reply was "We've been getting a lot of complaints about that." Clearly, the manager nor the staff see this as a problem.
Judging from our horrible experience and the other comments I've read, "Days Inn should be Shut Down". Oh Yes, wouldn't want to forget the name of the "Missing In Action General Manager Bryant **" per the cards at the front desk in Forrest City, Arkansas. Our visit was August 12, 2015. My name is Rosalyn **. I was unable to locate my receipt, but, but I know I'll have proof in my statement if anyone cares from Days Inn Administration.
Reviewed Aug. 16, 2015
The room was so hot. When we got in and took forever to cool down. The beds were like sleeping on concrete. The floor would have felt the same. After not getting a good night sleep. I went to get some breakfast and the Orange juice was full of bugs. Showed the manager. And she "Oh that's fine. They get in the nozzle and the next cup should be fine." I just left. Then took a shower. To adjust the temperature you had to cut the shower off. Then adjust the handle to set the temperature. I would not recommend staying at the New Market Virginia Days Inn.
Reviewed Aug. 11, 2015
By phone we rented 2 rooms at the Days Inn in Newton, Iowa. When we got there and asked for a AARP discount the clerk said, "it is already counted in." When we made the reservation there was never a question about our ages. We were 4 Adults, 75 years and up. This was on July 18th 2015. The rooms were small. In order to go to the other side of the room the partner had to stand to the side and let the other go by. Beds were small for 2 people. The cover of the bed was stained, not the comforter but the top quilt.
One tiny piece of soap for two people to wash the face and take a shower. One little bottle of shampoo. Breakfast area was small, 3 tables and not much to choose from. The price for this 2 rooms # 228 and 230 (our sister and brother in law's) each - $ 152.99 plus $ 18.36 for taxes. So each room $ 171.35. The hallways smelt musty.
Sister-in-law's TV did not even work but we should have complaint. We just wanted the night to be over and leave this place. Lobby way too small, one sofa and on the other side the cleaning ladies were sitting taking their break. So from now on back to the Hampton Inns. Clean, good breakfast, and nice good sized rooms. Soaps for face and separate soaps for shower. Much, much nicer. I guess never again at a Days INN. ** Confirmation #** Account #** 1 Night Stay.
Reviewed Aug. 11, 2015
Checked in @ 3:00pm August 7, 2015 & checked out August 9, 2015. The shower/tub was filthy with pinkish-colored soap scum that was so thick that I scraped it off with my fingernail. The tub had a black ring around it about 6 inches up from the bottom of the tub, and also had black crusty-feeling gunk in its corner. The corners of the floor were nasty; one had dirt caked about an inch out into the floor, the other had a spider web…spider included. The vents did not work in the bathroom either, and the sink had not been cleaned, the soap dish was nasty & had hair in it. The electrical outlet was attached to the mirror directly behind the water faucet... Not very safe in my opinion!
The refrigerator had close to 2" of ice frozen over in it; the top of the inside of the freezer compartment had green stuff on it that looked like mold; and there was old food that had been left in the bottom part of the fridge; the outside seal had mildew all around it. The phone did not work, the carpet was dirty, and the weather stripping was gone from under the door and leaving a gap large enough for small critters to crawl under.
At precisely 3:00am Saturday morning, some man used a key to unlock our door and opened it! He was slipping his fingers around the edge of the door attempting to open the security latch when my husband screamed at him, at which point he yelled something back angrily and left. Management said no one else had a key besides us. But that guy had a key!!!
I purchased cleaning products, & scrubbed the tub and shower myself so we could use it, and defrosted the refrigerator & cleaned it out as well. The pool was closed (we were told by someone that the health department had shut it down a week or so before our arrival). The ad online said a "full breakfast " but it was "continental breakfast," and there was so little of even that food set out that we went to a restaurant to have breakfast.
I complained about all this to the manager, requesting a different room, but was told there were no more rooms available. I feel that they should have reimbursed us part of the room fee, but that didn't happen. As a matter of fact the customers were lined up in the lobby to add their complaints to the list. We will NEVER EVER EVER STAY AT DAYS INN AGAIN!! I will never give this hotel chain a recommendation again, and will advise my friends to stay away too!
Reviewed Aug. 9, 2015
I was visiting my sister with my mom and granddaughter in Colorado Springs Colorado. We were given Room 120, well my mom has her companion dog she takes everywhere. It's summer so we need air conditioner. Checked the control to turn on A/C and didn't work. Next I check bathroom and pulled curtain back in shower. There was a clump of black hair on soap shelf came out. Felt a drip and there was a drop of water on ceiling. Used toilet, finished and no soap. I called desk to tell them about issue and to change rooms. We go to front desk address issues, staff at location expressed that there were no more rooms with double beds so they gave us Room 138 with large bed. I had employee come into bathroom and lifted up toilet seat, inside toilet was dirty. Pulled shower curtain and bathtub had more hair than first room.
We left to visit with family. Returned to motel, I took washcloth with shampoo and cleaned toilet bathtub and floor which I as guest shouldn't have to. This morning I took washcloth to front desk before eating continental breakfast to show staff at desk, employee put in baggie. The only plus here was the breakfast was damn good. Joann who cooked it and I told her it was good while talking about unsanitary rooms and forgot pool area unsafe as in steps on pool are loose and cigarette butts on floor in pool area. I can't even rate this a 1 because not only dirty but unsafe and the only way I would stay here is if I was kidnapped and held hostage. I stayed in other Days Inn and they were clean and nice so what happened WOW and my family seen this so my mom will be writing her own review.
Reviewed Aug. 8, 2015
I don't even know where to start. They had roaches coming out of the microwave and refrigerator; and not palmetto bugs but German roaches, the little nasty kind. The cable didn't work until our 2nd day there. There was mold...
Reviewed Aug. 4, 2015
We had a two night stay at the Days Inn in Dodge City, KS. This place was a dump. Our room 201 had an old TV in it. That wasn't bad but the mirror had either been taken down or broke and the wall hadn't been painted. I took a shower and discovered there was a spider living in the folds of the shower curtain. To top that off, there were bare electrical wires under the desk!!!
Reviewed Aug. 4, 2015
Everything seemed normal once I checked in, but 2 hours later after lying down I felt bugs crawling on my skin. Front desk manager refuse to give refund me after being for there only 2hrs. To me that was totally unprofessional. That's why I'm complaining so no other customer has go through what I went through.
Reviewed July 29, 2015
We stayed at the Days Inn in St. Cloud, MN on July 24-25, 2015 and was absolutely disgusted that the Days Inn would be logo/name would be associated with this hotel. There were some skeptical looking people drinking and smoking in the parking lot right by the front door, the parking lot was full of potholes and the building looked like it needed a complete overhaul. Little did we know once we checked in it wasn't just the outside of the building but the ENTIRE building.
We had 3 rooms (116, 119 and 125) and each room was supposedly non-smoking yet that's all you could smell in the rooms and hallways (we had to go out and buy Lysol and room fresheners to get rid of the smells). The lamps were falling apart, the mattress was horrible, it was just an old AC in the wall that half worked and mix match of furnitures, 2 dining room chairs to sit on and put your suitcase on (really!!!). The ceiling was falling apart, the carpet was disgustingly gross (we never took our shoes off - no way were we walking barefeet), there were no extra pillows to be had as they had no room to store extra pillows. We did check the mattress for bed bugs and thankfully there were none.
All rooms only had double beds or king bed and we told Priceline when we were bidding that we needed 3 rooms with 3 people in each. What part of a double bed is NOT going to fit 3 people in each room did they not get? We had to upgrade one of the rooms to a King (the only one they had left) and put our son between us, the other 2 rooms we had their kids stay with friends who were at the AmericInn. If we hadn't of prepaid thinking we were getting a decent hotel (Days Inn are normally great) we would have packed up and moved over to the AmericInn. We will NEVER book with the Days Inn no matter what location and we travel a lot with sports (baseball and basketball) and we will be sure to tell everyone of this disgusting hotel that Days Inn is associated with. You should be ashamed of yourselves allowing these kinds of hotel to represent you and giving false advertisement to people.
By the time we checked on Sunday my asthma was out of control because of the smoke smells in the room and bathroom (bathroom curtain smelled like an ashtray) and I didn't sleep for fear of someone trying to break in, the ceiling falling on top of me or worse yet "bugs". Oh and the pool was a disgustingly green/yellow color so we didn't allow the kids to swim or get in the hot tub. Very very bad experience in all of our years of travel.
Reviewed July 26, 2015
I have surrendered myself to pack & leave this hotel; It's 4:00 AM Sunday. The intensity and sort of frantic irregularity Of the stomping on the floor above is that of a very disturbed individual, likely under the influence of illegal stimulants. Who can keep up such a pace for 6 hrs straight? As a weakened cancer patient I dare not confront them & management does not wish to call the police. I feel trapped with no means of self defense. Never choose Days Inn.
Reviewed July 26, 2015
Arrived at midnight, clerk was pleasant. Needed a place to rest so we could keep driving. Two double beds for $120 (including taxes and using AAA). Got in room, kids tucked in and found bathroom with A LOT OF hair, toilet not cleaned, room smelled, air conditioner rattled at intervals and the floors still had remnants of likely many previous nights. Breakfast was less than to be desired - though waffle maker did work! Complained next morning - and we were told we should have let them know last night so they had a chance to clean it. Complained some more and we were told we should have said something last night and they would have moved us (at Midnight when we arrived to an expected clean room?). Complained some more and they gave us a whopping $10 off. This is a DAYS INN!!!
Reviewed July 24, 2015
Extremely noisy (bar music, street noise) room. Small items missing. Room air condition broke down middle of the night. Hotel would not fix it. Had to relocate to a new room next day. No luggage transfer assistance not even a luggage cart. Wake up calls not provided. New room had electronic equipment problem. Hotel said they would replace it ASAP. Never showed up. Very early AM unknown person pounding on front door demanding entry. Would not produce ID. Hotel staff not helpful with problems, local info requests. Management ignored formal complaint made at check-out.
Reviewed July 24, 2015
My complaint is strictly with the franchise owner Shirley. All of my services while staying at room 123 in the Days Inn Riverside Tyler Mall located at 10545 Magnolia Ave. in Riverside CA have been peaceful, maid service is very well. I give one star of the attitude of **. There was a noise complaint with me that my children were banging on the wall at about 6:30 pm I believe. Shirley came to my door and as I opened it she told me I needed to stop the banging. I told her "I have my kids but I will do my best." My kids haven't banged on the wall, they were playing with the phone that I told her I had disconnected so they couldn't make any calls. That was the closest thing to banging I could think of.
She processed to tell me that the people next to me have cancer and don't want the noise (I wouldn't think they would want that information told to a complete stranger btw. So I believe it's safe to say she has no respect for other peoples privacy.). Then that she has 2 sons and I need to control my kids. At this point after being insulted as a parent I told her that I couldn't stop my kids from being kids. She responded by telling me I was refusing to control my kids by saying that when I had just told her I would do my best. She then said I needed to keep them from screaming. They never screamed but one of my kids tripped and started crying. I have no problem with the actual complaint or the people now referred as having cancer however my issue is only with the way the owner spoke to me she was very rude and short with me.
I do not believe this location to be a family friendly place. I went up to the office after getting my kids to sleep and asked for the site number and her information and she refused telling me that she was the owner. The most I got was her name. It could have been a normal conversation. She never introduced herself when she came to my room, never asked me about the complaint or anything of a friendly nature. I have been at the hotel for a few days now and this was the first and only complaint so I really don't understand being treated like I was and to avoid another run in with her when my kids cry I leave the hotel. I wouldn't recommend this location to families with small children.
Reviewed July 20, 2015
Ocala, FL West hotel. Walked in, TV was on, bed coverings really askew, patio door unlocked. Asked to be moved. Moved next door. Bed coverings really askew as if someone had rolled on them. STRONG smell of marijuana throughout entire hallway. Shower trickled only on cold. No hot water. Water brown. Bathroom faucet broken off. Ice machine empty/out of order. Employees appeared to be high. Only one light bulb in the room worked. Air did not work. Pubic and head hair all over every surface in bathroom. Coffeemaker must have been stolen by previous occupant. Called and front desk delivered one via a guy in cut-offs who was obviously high.
Water stopped altogether in morning. Copious wadded tissue on patio floor. Shower did not work. Had to get on hands and knees to bathe because I sure wasn't going to take a bath in that tub. Disgusting. Just wanted you to know what you are rubber stamping your brand upon. I'll never stay at a Days Inn again and will pass this nightmare to everyone I interact with about motels. Truly despicable. Second worst motel I have ever entered, surpassed only by a Pakistani operated Microtel in Chattanooga with feces on the wall and a diaper floating in the pool. But at least all their fixtures were intact and functional. Just wanted to let you know what kind of facility your brand was stamped on. Good luck with your business model.
Reviewed July 18, 2015
Well I used to think that Days Inn was an upstanding hotel chain. Boy was I wrong. I booked a Days Inn room at the Days Inn at 1920 East Higgins Road, Elk Grove Village, IL. Online, they only show you a picture of the lobby area, which looked pretty good. But when I got there, I was in total shock. First I never knew that Days Inns were motels too. There is a reason why they only showed the lobby -- it's their best feature. My first night I found a spider at the top of one of the beds. I killed it and went and I complained about it. I was told that I couldn't be moved until Sunday.
I didn't move but wished I had. My sheets were not changed in days, until I complained about it. My bathroom was dirty with hair all over the shower walls and poop smudges on the toilet seat and the lid was down. They put fresh, dingy wash cloths and towels in the bathroom but never cleaned it. How can anyone do that? I complained about that and they came right away. I guess they had to when they knew they were wrong for not cleaning it in the first place. All they did each day was leave the towels and wash cloths and made the beds (not change the sheets) and left the room. The carpet was filthy dirty and I do mean filthy. My white socks were black as the street after walking on the carpet. Water in the sink smelled rusty. Couldn't use that.
My mom fell in the bathroom on the slippery floor. There is nothing on the floor to keep you from falling. The mist from the shower makes the floor slippery. They need to put non-slip strips on the bathroom floor to keep falls from happening. If my mom had hurt herself, I would have had a lawsuit filed. Needless to say I put up with too much and cut my stay short. Never have I experienced such treatment from any hotel/motel. Motel 6 and Super 8 motels are far better than the Days Inn I stayed in in Elk Grove Village, IL. Days Inn will not be on my list of go to hotels nor will I ever recommend them to anyone. Not even my enemies. Not a happy customer. Let's see what will happen.
Reviewed July 16, 2015
Days Inn Kingsland, GA - My husband and I stayed in room 111, my daughter and child in room 120 served by different housekeepers. After one week our sheets were never changed while my kids were changed every other day. Saturday before checking out marked the second day we got no service at all not even clean towels. Furthermore this female housekeeper and her African American helper were talking outside our door while our door was wide open. She said because they had one housekeeper cutting grass all day, she wasn't changing any sheets. Even though new people checked in. That is unacceptable. No should have to sleep on anybody's dirty sheets. Later she said to him that she was collecting info for the labor board on numerous labor law violations she was previously interviewed about but at the time refused to discuss. This low life should not be in a business where trust and especially cleanliness are a must.
Reviewed July 14, 2015
I wish this email was including compliments about my experience in one of your hotels. Unfortunately my visit was everything but pleasant. We traveled to Florida for vacation on July, 2nd 2015 and after long time ride (around 4AM) we decided to stay at one your hotels near Hwy. 95. We picked Days Inn Tuberville located at 7835 Myrtle Beach Hwy, Gable, SC 29051. The lady who assisted us was nice and gave us a room right away. Upon arrival to our room we realized that the room clearly was not ready for the next guests. Due to our fatigue from being on the road we decided not to make an immediate complaint.
In the morning we were preparing to get back on the road and decided to grab breakfast since we were advised breakfast is served between 6:30-9:00AM. I came downstairs to get something for my kids between 8:45 8:50AM and there was nothing prepared. I asked 2 of your employees Ms. ** and Ms. ** (behind the desk) if I could get something and this is where my issue began. They addressed me very rudely without any empathy and stated there was no more breakfast available because it was close to 9AM. We paid $89.95 for one night and the last thing I really wanted to argue about was breakfast!? I asked for a manager and the employees fearlessly answered that she is in the hospital.
This seemed unacceptable to me and clearly gave them an impression that they could treat customers any type of way without any disciplinary action! I told them they shouldn't be acting like this because working in the hotel means providing customers with constant hospitality and helping them with their requests. I didn't get any answers while Ms. ** continued looking at her computer and totally ignored me. After my request I finally got a business card and left but I realized that I forgot to ask about the employees names and returned. When I came back Ms. ** totally changed her attitude and became nicer.
Ms. ** didn't change anything and become even ruder than before while I was asked for information. She didn't want to give me her name, even after I had asked her multiple times. The issue with breakfast and the unfinished room wasn't an issue anymore at this point. My biggest issue was the lack of customer service received and the attitude your staff shows towards their guest. I would really appreciate a response in regards to this matter. I normally would not take the time to write a letter like this, but I was so upset that I felt I had to contact you. I will remember the customer service I had at this Days Inn next time I am choosing a hotel to stay in.
Reviewed July 14, 2015
My room at Days Inn had bed bugs in the bed. My seven month old son was in the bed and now he is covered in bites because of this situation. I called the manager that was duty that night and he came and verified and refunded me my money. I am still upset about the fact that my child has bites that could be infected. He will be going to the doctor today. The days that my family and I stayed were July 9, 2015.
Reviewed July 13, 2015
Charlestown, South Carolina - There are extra charges that are not on the website or the hard copy of the check-in documents, thus I was charged extra. The staff needs an intensive retraining in fraud and customer service. I am considering taking legal action due to the hidden fees that are only posted on an obscure sign in the lobby and not in any documentation I received.
Reviewed July 8, 2015
I paid for a room online with a credit card for my daughter and her family. Upon arrival my daughter was asked for the credit card and ID. I paid online. She does not have my credit card. So she gets me on the phone then they say that is fine they will charge my card for the room but now they want $50.00 in cash for incidentals... Hello you have my charge card??? My daughter was going to give it to them and they heard me say that we would not be using this establishment again and they told her to LEAVE!!! Then they proceeded to charge the room to my card and put her down as a no show.
As for their corporate office they are just as bad. I was flat out told that I probably would not get my money back but it would be up to the general manager that I never heard from. What I did get was an email that stated, "Sorry for the inconvenience you had during your stay at Days Inn". So I was pretty much robbed and will never ever do business with a Days Inn. I will sleep in my car first!!!
Reviewed July 6, 2015
My first and last time staying at a Days Inn. The bed was like sleeping on a box spring. I was in so much pain the next day. Besides that the place was more like a kick back for the town of Turlock, California, and believe people were even residence there. In the morning I woke up at 7:00 I called the front desk and the young lady there says "Well it was rented out to one person." I told her "Well the manager Darren ** rented a room with two beds for my husband, and I and my daughter like I shouldn't be complaining." I'm disappointed with this place and hope they can improve their beds and know that Days Inn in Turlock, Ca is using it for people just to kick back and party.
Reviewed July 4, 2015
Front desk was rude and unhelpful and even though I put complete description of my vehicles they insisted I had to have the license numbers before they would check me in.
Reviewed July 2, 2015
Emporia Virginia - I stayed there for one week. The room I had was small, the water didn't work in the sink, the bed was hard and lumpy. They kept putting money back in the bank and taking it back out messing my bank account up costing me 200 dollars in overdrafts. I will never stay in another one of your motels ever again. I went to motel 6 and the bed is much better, the room is twice the size and 100 dollars cheaper. Why would anyone want to stay in that motel?
Reviewed June 30, 2015
I booked a stay at Days Inn & Suites Northwest Indianapolis IN for 5/29/15. Upon my check in I was filled with disgust. The room #151 was filthy. Walls, bedding and bathroom. I spoke with mgr. and was told housekeeping probably didn't clean thoroughly thinking previous guest were staying. Really? I was offered another room which I declined. I left and contacted Wyndham customer service and to date have not received a letter of apology nor refund... which I was told due to them offering a different, possibly clean room.
Reviewed June 25, 2015
We tried to stay in the Cave City KY Days Inn. We got a room. Number 109. My husband went in the room to check for bed bugs and found a cockroach hiding between the box spring and the cover of the bed. We cancelled the room and I called the 800 no. to complain. I was answered by a man with a India accent and broken English. He tried to offer me a 4 day stay if I gave him my credit card. I told him I was just trying to let corporate know of the problem and he continued to try to sell me a package. I told him no and he transferred me to another sales lady. Again trying to sell a package. No one took my call about the bugs in the room.
Reviewed June 25, 2015
Room AC not working. TV not working and hotel manager taking so badly. He no tell room rate just charge card. He no give any recipe.
Reviewed June 23, 2015
I stayed at the Days Inn in Oak Ridge Tenn. We stayed in room 101 on Sunday June the 21st. The air conditioner did not put out, we sweated all night long, the bathtub was nasty, it had hairs in. It was dirty, the back of the shower had not been washed down. We had stained towels, wash clothes, 2 different comforters, the tub had some mold around the back of the tub the far wall where the other bed was nasty.
The carpet was dirty, the tv had lines going thru it you could barely see the tv picture, the remote was not aimed at the tv & the channels was changing by themselves & on Monday morning June the 22, the maids was knocking on the door at 8:30 in the morning. When I went to check out they did not give me anything back. Their words were "we will mail you a check." While I was checking out somebody else came in about their air conditioner. I know what rooms are to look like. I work at a motel in Virginia. My husband's nose bleed because it was so hot in there.
Reviewed June 21, 2015
Around 11:30 pm, June 20, 2015, my boyfriend and I checked into the Days Inn on Monk House Road in Shreveport, La. The first room that we paid for was 220. It was not cleaned and the toilet had mold inside. The television was broken. Bugs was throughout this room. The second room they gave us was more disgusting. The curtains and rod were broken. The toilet had black stains inside. The nightstand was missing a draw and bugs were on the sheets, pillows. I will never stay at any Days Inn. One good thing came out of the nightmare: the check in person returned our money. But there were several other customers with the same complaint. The older gentleman refused to give us a complaint card or receipt. The room was book under **.
Reviewed June 15, 2015
There was not a problem booking the room. But when I got to the hotel the clerk told me she had to check to see if my room was ready. Mind you it's not before check in time... but actually 7:45 pm. The door to the room was broke... therefore it would not shut completely. I had to prop a chair against it to keep it shut. There were dirty Q-tips on the floor and to top all that the shower curtain had mold/mildew on it. So yes I was very much disgusted with the whole thing. And to know I'd driven from Savannah, GA to Hampton, Virginia for a funeral, to have to sleep like that made matters worse (had an 8-yr old with me).
Reviewed June 15, 2015
Days Inn North Sioux City SD - We were going to stay here but after checking in and 10 min. into this Days Inn thing were just not right. Thing you could not see until you were told where to park. People hang out the windows on the second floor and No screens on the windows! Back door lock broke, foot traffic in hallways never stopped. Doors propped open! People walking around our truck. Got our money back, but the lady on duty told me they not give money back. I told her "I did not feel safe here" and she had to give my money back. Her reply was "I have never had someone tell me that they did not feel safe."
Reviewed June 14, 2015
Last week I relocated for work for two year stay in Ct New Haven. I was thinking to stay in Days Inn till I find good apartment. The reason choose this place was it was 12 minutes away from my work place. I did 4 night smoke free reservation to try it. The room is filled with cigarette smoke smell, towels have yellow stain and human hair on them. The room filled with spiders and insects, windows do not have screen on so I cannot open the window, bathroom was not cleaned, the table was not cleaned and there was dust buildup in the back of bed. Generally this place has a health for the consumers.
Reviewed June 13, 2015
As soon as I saw the pictures of the Los Angeles-Days Inn Airport South Bay/Lawndale ("Days Inn Lawndale") property assigned to me at the Priceline ("PL") website I knew I had made a mistake in booking through Priceline. Given the parameters I had set for my 4 night stay, Days Inn Lawndale was the only hotel Priceline offered me at $85.00 a night. And according to PL terms and conditions of use, I was locked in. Post hotel assignment, I read mixed reviews of Days Inn Lawndale at the PL website and now conclude they are written by either Priceline or the Days Inn Lawndale owners.
There is no way this establishment should qualify as hotel. The room I was assigned is dark, dank and smells of mildew. The elevator is a dark, coffin-like box that smells of urine. My 86 year old mother and I checked in and checked out the same night. I want to go on record as stating that the attendant who requested and recorded my credit card and drivers license information at check in did not return that information to me when she checked us out. I have no way of knowing how or if Days Inn Lawndale may use my information.
In my opinion Days Inn Lawndale tarnishes the integrity of the entire "Hotel" industry. This motel-like establishment reminds me of the TV show scenes in "Miami Vice" or "Cops" or "Law & Order" where police officers were filmed chasing down and apprehending killers, drug dealers, pimps and hookers. At best Days Inn Lawndale should be listed as a road-side motel. I would not recommend the Los Angeles-Days Inn Airport South Bay/Lawndale to anyone but especially to a family or single women. I believe I should be refunded the $340 PL charged me by the Days Inn Lawndale. Finally, Priceline should be ashamed to offer Los Angeles-Days Inn Airport South Bay/Lawndale to Priceline subscribers, and should remove this property from its website roster.
Reviewed June 11, 2015
We stayed at the Days Inn in W. Yarmouth, Ma. June 6-10, 2015. Thought you should know how awful this place was! First, not even a soap dish for the bar of soap on the sink. The soap stuck to the counter top! The sink filled up all the time... needed to be cleaned out with Drano!!!! Also, no bath mat in the tub for us elders who fear falling... since the tub was slippery... I placed a small towel down to step on while taking a shower... so I would not fall! Also, not bath mat to step on when coming out of the tub! Waiting for an accident to happen!!!
Second: not enough electrical plugs to charge my MP3 player, my camera's battery, and my cell phone! Had to unplug a clock to use 1 plug... taking turns with my needed charging!!! Third: could not use the pool or hot tub... both were closed nightly by 8:00 pm... We never got to use them! No reason given as to why it was not open at night! The weather was cool... we could not get to the beach, thus we never did get to swim! More than SAD!!!
Fourth: Lousy breakfast... midget muffins that were not even fresh! Bread that was hard... not fresh either! So I stuck with a banana and a yogurt... since the cold cereal was not very inviting! After staying here... we will never return. It sure brings a BAD NAME to the Day's Inn where we had stayed before in other places. If you care about your Days Inn name... please look into this place... because it sure brings down the Day's Inn name! WE WILL NEVER RETURN TO THIS PLACE!!! I thank you! Please respond to this complaint!
Reviewed June 9, 2015
We recently stayed at your Ogden Utah location. My laptop computer was stolen from the room. It was not left out in plain sight. When I contacted the front desk to report this I was told that nobody on the staff would take it. I said I would call Ogden City Police. I was told to do whatever I felt I had to do. I filed a report and the police officer returned to the room about 4 hours later with the computer. While we had been gone from the room the maintenance man had entered the room and taken it.
According to police this person was on parole for burglary. When we talked to the owner/manager he told us he knew that the man was on parole but thought it was for drugs. He said background checks were too expensive to run on employees. I had to have the computer reset to factory settings and lost many important files. Needless to say we WILL NEVER stay there again nor at any Days Inn property. Sad this had to happen. Sadder still is lack of cooperation of the hotel staff to rectify the problem from the beginning.
Reviewed June 4, 2015
Got a room at Days Inn in Savannah. First thing was we walked into the room, it had a distinct odor. Cigarette smell in a non-smoking room. The shower/tub was black. The carpet was stained or non-existent. Sand or something in the bed. Towels were stained.
Reviewed May 26, 2015
I called for room prices - was given a total price of $291.54 as my total charge for my rooms. Repeated the price back to the girl and was told "Yes that is correct. $64.00 per room per night." I then said "OMG that's a lot cheaper than what another hotel wanted to charge me." I then told her the other hotel was wanting to charge me $583.00. She even said "Oh my God that's high!!!" Well stayed at the hotel. DAYS INN on Gwenedale Ave in Baton Rouge. Well the hotel is under construction and a mess. The room next to mine was being remodeled. Very loud! All our faucets leaked! AC was not keeping room cold. No I did not report any of this because the room service guy rudely walked into our room because we asked for extra towels. And was angry for having to do this. We requested another pillow and never received one!
Well when we left I returned to the front desk and asked if there was anything else I needed to do and was told no. Well when I checked my bank account they charged me twice. So I called and spoke to the rudest person ever. She was the one that gave me my original price. I then explained to her what had happened. She then informed me "Well maybe you misunderstood." I said, "How could I have, I repeated back to you the price you gave me." She then in turn put me on hold. I think this is when she realized she made the mistake and gave me that price.
Well she came back on the phone and tells me "Look you ** I DON'T HAVE TIME FOR YOU!" I said "Excuse me!!" She continued to curse at me and hung up on me. Well yes by this time I'm very angry! I called back and told her she was being the **. And I told her I was contacting a lawyer. She again cursed at me and hung up! I had another person call and question her about the charges. Her answer to them was "Oh that's correct. We raise our rates when we have something going on."
Well I called this morning and spoke to the manager, her answer to me was "Well why didn't you read the paper before you signed it?" I said "Because you told me it was for security for the rooms." And as quick as I signed it she pulled it from me. I then asked about why I never got a receipt? She said "Why didn't you ask for one!" I said "Why should I have to ask?" I am in the process of taking legal actions against these people!!!
Reviewed May 18, 2015
I was on vacation with my daughter and three year old grandson, we were staying in the Days Inn San Diego but I decided to bring her to San Francisco for her birthday. The room cost me $287.00 for the night and in the morning I went to ask the front desk about an attraction and the mgr was on **. She gave me a map pointed where I needed to go and turn her back to me.
Upon check out I had asked her for my $100. Credit to be issued back as the attendant told me I would get in the am along with my descriptors receipt. Well she was arguing with me that I got all that the night before when I checked in after midnight. When I tried to explain that I got no paperwork she threw it in the counter and went back on her computer!!! I am a manager of a business and one rule of thumb - your customers make your business and without them you have no job!!! $287 for one night and 7 nights paid in San Diego. I should of been treated a lot better!!! Very disappointed.
Reviewed May 17, 2015
Absolutely dirtiest hotel room I have ever seen. Have taken pictures I would like to submit of accumulations of dirt and dust on walls, molding, and counters as well as layers of dust around edges of floors throughout room. In addition lamp shades are crushed and broken, turntable plate is missing from microwave, and comforters are riddled with holes from cigarette burns. Is this the Days Inn standard? DON'T THINK SO!
Ruined my 50th high school reunion staying in this filthy room tonight. Have stayed at many of your sites over the years and always was pleased, but this has ended my Days Inn stays. Thank heavens there's a McDonald's next door because I would not trust that even the coffee pots at breakfast have been cleaned within the last 6 months. This hotel is a health hazard and needs to be closed for cleaning and renovation. A Super 8 is a Hilton compared to this site. And to think I paid $68 to stay in this room. Unconscionable in my opinion.
Reviewed May 7, 2015
I am disgusted with being charged an extra £20 for a key deposit when you just paid £50 for the room. Bathroom, not that clean, curtains hanging down on side.
Reviewed May 7, 2015
You encourage saving energy by not having new linens and towels everyday. But, you waste it by air conditioning the window rather than the room. I had to keep the air conditioner coldest and high cool 24/7 to keep the room comfortable. Check out the picture. Surely, there has to be a track that you can put the top AND bottom of the curtain that will be able to draw back...or... how many people do open the curtain? I will admit that the air conditioner was ALSO archaic, but a new one wouldn't have solved the whole problem even if it was more efficient. I stayed at the Days Inn 5309 Concord Pike, Talleyville, DE. Room 245. May 3 - 10, 2015.
Reviewed May 5, 2015
The hotel had obvious day walkers and tricks around the entire place. The beds sheets were not clean. The TVs had bad reception. I had ants inside of my room. I called front desk and complained and no one came to the room to check on my complaint for 2 hours. They then gave me a different room and the AC didn't work. Horrible overall experience. The mgr of the establishment didn't even bother to hear my complaint during my check out. I would never recommend the Days Inn on Midlothian Turnpike to anyone looking for a pleasant stay. #disgusting
Reviewed May 4, 2015
WARNING - DO NOT let the Days Inn representative talk you into saving $50 off your current reservation as this is a scam run by Traveler's Advantage. They enroll you in several programs under the guise of a "trial period" and make it very difficult to cancel... charging your credit card several times for several different programs. I'm now in the process of trying to cancel this NIGHTMARE, wasting my valuable time and resources. Can't understand why Days Inn (Wyndham Hotel Group) would do business with such a dubious company.
Reviewed April 30, 2015
In April of 2015 I checked into the Days Inn on West Market street Bloomington Illinois for a weeks stay possibly longer for work. On the 5th night I was awakened at 3 am by a paper rattling sound like mice. I turned on the light but didn't see it. I went back to sleep. After I got up to get dressed for work I saw the mouse in my room. I told the clerk who asked if I was scared and said they have traps but never opened them. I watched the mouse go out under the door of my room. Nothing was done.
The next morning I was awakened again by mice running all around my room. They got into my lunch bag and my food and consumed it. They were running around on the desk, the chair, the dresser, around the tv and on my clothes I had laid out. I watched them for an hour and took a video. I showed the video to the clerk and told him they have a problem there. Then I checked out. How disgusting to have mice in your room of a national chain hotel and was paying $437.00 week for single room.
UPDATED ON 05/01/2015: Checked in for a 3-week stay while working in the area. Motel was not in best of condition but ok just to sleep. The Indian couple at the desk are very difficult to understand, barely speaking English. The first day they cleaned the room, made the beds. From then on we never knew if we would get trash pulled or clean towels and washcloths. They expected us to empty our trash and put it in the hallway along with dirty towels and they would pick it up and leave clean towels so they wouldn't wake anyone who was sleeping. Some days the trash wasn't picked up from hallway some days we didn't get clean towels and wash cloths and they never made the inside of the room or changed the sheets.
One day I came in from work with no towels or washcloth to shower with. I called front desk who told me no housekeeping. I said “you are telling me I can't have clean towels and washcloth!” She said “yes you can have more, can you come and get them.” I replied “no I can't come and get them.” I was paying them $425.00 a week and they wanted me to do their job for them!
Reviewed April 24, 2015
The hotel offered me a rate of $44.99 for a Thursday night. Good price so I took it. Storm knocked power out around 2am. No power still at 11am check out. Asked for reduction in bill or some sort of accommodation. Room was hot, dark and noisy.
Reviewed April 17, 2015
We sent our son to this hotel DAYS INN, 2300 45th street WEST PALM BEACH to stay the night before his flight home to Boston the next day. He was dropped off there after we booked a room through Travelocity. Upon his arrival to the Days Inn (west palm beach Fl.) ** was told he needed 50.00 cash to secure a deposit because it was a third party booking. He did not have 50.00 cash on him. I tried to explain to desk clerk ** over the phone (from Boston MA.) that I would gladly debit her the 50.00 over the phone. She would not do this. I explained that ** only needed the room to sleep, it was past 11:00 pm on a Wednesday night before his flight home on Thursday.
My son was clearly worried about where he was going to sleep that night if he couldn't get into his room. I asked, since the room was paid for already, if ** could just stay in the lobby where it would be safe for the night. She said no. I then asked her what/where was ** going to sleep. She had no answers and said he would have to leave now. I told her he can't just go find a bush to sleep under for The night. I Never would have booked this place if I was aware of this hotel policy of cash only security deposit. It was so frustrating to have your child stranded for the night in Florida with nowhere to sleep because of a $50.00 cash/security deposit issue when It was perfectly fine to book the room with my credit card. They can take my credit card for the room but not the security deposit. My son ** is now missing.
Reviewed April 10, 2015
My wife and granddaughter along with my daughter and her family recently stayed at your Days Inn in Fountain Valley California. Tuesday and Wednesday April 7th and 8th. My daughter ** made the reservations. I was never so disgusted in a motel as I was at this Days Inn. It was a dump.. I couldn't get the office person to bring anything to me, I asked for pool towels and had to go to the laundry to get them. But the thing I really disliked is the fold out bed which I had in my room was broken, half the springs were missing and no one could sleep on it. The office person refused to give me another room with two beds. I have stayed at other Days Inn and never have had anything like this happened. The person we talked to was named **, he should not be working for Days Inn. I stay at these hotels frequently but will not stay at one again.
Reviewed April 7, 2015
I have traveled across Europe by backpack staying in hostels and have traveled across the US and the Caribbean staying in hotels. This was the dirtiest, most vile room I have ever seen in my entire (51 years) life. I walked around with shoes on, showered in flip flops and slept completely clothed on top of the sheets. The carpeting looked like a car/truck garage as the rug was a brownish black with stains. Thank goodness I was travelling alone. I would not subject another living person to those conditions for fear of lice, bedbugs and whatever else was lurking in the carpeting and sheets. If it was not so late, I wasn't so tired and if I knew the area better, I would have slept in my car. I emailed the hotel manager and corporate about the conditions and no one has responded. I demanded a full refund, but I am only left with a bill and bad memories.
Reviewed April 1, 2015
Checked into the Days Inn 4213 south freeway Fort Worth Texas 76115 at the rate of $63 per day in which I paid. The clerk then notified me that I would be checking out at 12 o'clock Noon today the clerk not to worry about it and went ahead and checked me in. Then he told me that it would be $30 at 12 noon if i wanted to stay a night there. Then I'm sitting outside of my non smoking hotel room smoking a cigarette abiding by the rules and a maintenance man comes up to me and tells me I'm not allowed to smoke outside of my non smoking hotel room. This is by far the worst hospitality I have ever received staying in over 90 hotel rooms in a year with my business I have never been treated like this before the room was filthy the dust on the TV it's so thick I could write my name in it.
After speaking to management about the situation the front desk told me to tell that to the next customer. I've never wrote a review before but that made me change my mind. As I'm sitting on my bed in the hotel room writing this review I decided to get up and open the door and I see a police officer's vehicle driving through the hotel parking lot. I would recommend sleeping in your vehicle before sleeping at this hotel. This all could have been avoided at the very beginning when I told the clerk I have lost my wallet on the plane so all I had was my pocket change and I was on a tight budget so when he told me I had to pay $30 more and I told him I would go somewhere else. He should have let me go somewhere else instead he waved his hand in the air and acted like he was going to help me instead he had made his hotel a big disappointment to me and to everyone else I tell the story to.
Reviewed March 31, 2015
My mom is 65 y/o and fell while walking in the parking lot at Days Inn 5300 Sunland Gin Rd Eloy Arizona. The ground was not level due to previous construction done. She broke her upper denture when she fell, had a busted lip, scraped knee, elbow & wrist. I spoke to The general manager ** to fill out an incident report. I was told that the ground was not wet & there is no incident report. I called the corporate office at 19737536000 and left 3 messages for the legal department & no one has called me back.
Reviewed March 27, 2015
I'm embarrassed for Days Inn's Corporate structure that they have not been thorough enough to keep a handle on regular inspections and maintenance of properties that carry their name. My experience is with Days Inn - 4935 W Monkhouse Dr, Shreveport, LA, is so much more than disappointing. Everything looked dirty and unkempt! Even the white sheets were terribly wrinkled, a greyish brown color and didn't seem fresh at all. We awakened on the morning of March 13, 2015 (after the second night on a road trip of 8 nights, most at a different place in a different city) with some sort of insect bites on our necks. The front of the drawers were loose and falling off and the room reeked of smoke. The door had to be slammed to close.
The woman attending the breakfast room looked like she had slept in her clothing and had what appeared to be a night cap on her head. When we reported to her that the orange juice machine was producing light orange-colored water, she said it was because the machine was empty. We did not feel there was any need to report these conditions to the front desk because if Days Inn's standards had been satisfactory, a room like the one we used would never have been rented to ANYONE!!! Sad!!!
Reviewed March 21, 2015
I booked a room off of their website through Priceline. The room was not at all what I booked or saw on their site. It was dirty, too small, but the worst was no window at all! I was in the room a total of 5 minutes before I was back at the front desk asking for a room like what I reserved. They said they had nothing. I am not able to be in small closed in spaces. I would of never booked it, and paid for it if I had known what I was going to be put in. They didn't give me a refund.
Reviewed March 15, 2015
Well me and my wife and 3 sons ages 9, 6, 3 yrs. old stay at Days Inn in Davis, CA for 2 1/2 weeks. Now we paid $560 weekly and deposit $100. Now Davis, CA is a college town so hearing partying at motels did bothers us. I noticed that 2nd bed by window was broke I mean I sink in so I talk to the front desk clerk and let her know bed's broke. It took 3 days till they came in and change box spring. I did complain but since the day I said bed was broke started with clerk mentioning to us in the morning when we were eating breakfast that there was complaints of noises she said from our room. I told her what noises? Basically you can tell they did not want us there cause of our kids. Our lil one has condition that he is hyper and can't control it. But always we in bed before 10 pm.
We noticed that in the third building we stayed doors were always unlocked. We caught someone trying to open car door and I went to check outside. I notice female that attempted to get in our car was under the stairways in building due to door staying unlocked. The other two building you can't access w/o card to room. Maid never came to check what we needed, I had to ask. I told front desk I need clean all beds and towels and all he said is, "Well when you see her you can't ask." I noticed that it's quiet and you can hear anyone in their rooms. Maids I caught in room next to us eardropping on us.
I mean this is bad and I paid for what? For them to give us a bad experience and to find out we had to leave cause there was complaints of domestic violence. I told lady in front desk, "Are you kidding me?" I told her, "Lady if there was an issue why weren't cops called?" She said, "I don't know." I told her, "Look, County Yolo is paying for this room and they check on us. Check room our living condition." So they gave us two hours to pack up and leave or cops be called. I was pissed. I work out of town, my wife every weekdays Monday-Friday drove me to work and kids to school. We go to room 4 pm. So from 7:30 am-4 pm be gone and have to be stressed more cause motel was worse experience. I'm at Motel 6 down the street and wow they are great. No breakfast, smaller room but so much privacy.
Reviewed March 14, 2015
Key cards would not work every Time we left and came back to room. They sent someone to let us in with screwdrivers to pry the door open... We paid for 3 nights in full. The first night we had no air condition... We asked for our money back. They refused to refund our money. This is our 2nd night. Still no working key...and no AC. We paid $150 a night here and can't get our money back.
Reviewed March 12, 2015
I booked a two night stay at the facility through the Day's Inn Official Website. It advertises "FREE breakfast, free internet". When I made the reservation for the Oakland Park property, I checked the information provided by the specific property itself. They advertised "FREE breakfast..." I paid the price quoted for two nights. When I checked in I was told there would be additional charges. That there would be an additional per day charge to make local phone calls. That there would be a per day fee to use the in room safe. I was also told that they no longer offered a FREE breakfast. If I wanted breakfast, it would be an additional $12.99 per person per day. (They have a huge sign right out front which STILL advertises a continental breakfast. The Days Inn site STILL says “free breakfast.”
Reviewed March 2, 2015
I checked in Friday 2/27/15 - had dinner, returned at around 6:30 PM - front door had use both hands and feet to open door... turned on heater... no heat... turned on TV OK but instructions on card did not allow me to change channels. Help arrived and told to point clicker at device bottom of TV... worked ok. 10:00 pm still no heat... shut off fan. I did a military style bath. Alas, now I was using what they think are towels... motel 6 has better towels. Now went take a shower... no hot water... hot water only on full left selection which did not allow for and flow from shower head... Next am I asked for diff room. I gave desk clerk my written list of issues. I also asked for a refund for room #1. No such luck... did get $10 off from smaller room next day. I would never recommend this motel chain to anyone!!!!
Reviewed Feb. 28, 2015
My experience here was HORRIBLE!! I Hate it here!! They have bad customer service and their housekeeping is horrible they are not friendly at all. Their linen is Dirty and they have holes in their walls and the tub have permanent scum in and around it.. My husband is here from out of state and I tried to show him a nice time but got boomer hotel. This sucks. I tried to get my money back but they claim I was 30 minutes late on getting my money. I advise everyone to not come here!! You will regret it. Trust me on here now wringing my own neck and wishing I did background on this hotel..
Reviewed Feb. 28, 2015
I have numerous photos of the condition of our room. The first thing we noticed was a sign on the mirror that read "spit on mirror"... that's just beginning of the worst stay ever possible. And I'm a GM of an 85 room hotel and I can honestly say on our worst days my guests never walked into what we did. I want to forward our photos. Also spent $6.00 to FINALLY Get one bottle of water!!!!! I will be insisting on a FULL refund. Don't EVEN get me started on my son's room!!!! This place needs a QA inspector ASAP!!!
Reviewed Feb. 19, 2015
My family and I are loyal embassy suites customers. We moved to a new town and decided to try Days Inn. Made a reservation for Valentine's Day, however due to a surprise snow storm were unable to attend. I emailed Days Inn requesting a refund. Got an email back from the manager that even though we did not use the facility, they would not issue a refund. Unbelievable! Totally not acceptable. We could have given them our usual embassy business but instead they have lost a customer forever. Not even an offer to stay at another date....I will be contacting their corporate office.
Reviewed Feb. 16, 2015
My son stayed at Days Inn in Alexander City AL with his grandpa for a fishing tournament. He checked out Sat 14th of Feb. We reached my house he realized he left his grey and orange under armour sweat pants there. We called immediately then and was told they probably threw them away. I called the next morning, was told to call later so I did. They said it wasn't in laundry, to call at 3 the next day to speak to manager. So today I called at 3 and was then told to call at 330 so I called at 330 and he told me that out of courtesy they keep left behind items... Well we left the pants there and with no courtesy they were possibly thrown away. I want to know what really happened to them. My helpful advice customer care.
Reviewed Feb. 7, 2015
Days Inn Sarasota Florida I-75 should be condemned for dangerous and unhealthy conditions. Black mold throughout. Plumbing in disrepair. Housekeeping is non-existent. A/C-Heat units totally full of dirt/mold/who knows what else. This hotel charged over $100 for a late night arrival while traveling. Windows all steamed between the glass. (Black mold all around.) Stayed on 2nd floor room 217. Ceiling had water damage (big crack) - painted over black mold to TRY and conceal. Carpet/comforters were so gross that the thought of touching either with bare skin was sickening. The smell of hallway was of mold and urine. The room odor was moldy, dank, with a sick smell of Carpet Fresh to TRY and cover up. This hotel should not be in business.
Reviewed Feb. 6, 2015
The lady at the counter said the company doesn't want to service my kind. I said government employees or blacks. She said black people period. Hotel's on Gratiot in Roseville Michigan minutes from Detroit.The staff member was Marisa **.
Reviewed Jan. 18, 2015
We booked due to shuttle service to port. Bad service. We called @ 9:20 am, 3 hours later we took a cab. Neither the shuttle service nor the hotel took responsibility. Hotel manager/owner does not care. Hotel is run down.
Reviewed Jan. 6, 2015
I made a reservation on 8/9/14 for New Year's Eve. When we got to the hotel it had changed from Days Inn to Motel 6 AND they "lost" my reservation. No one from either Days Inn or Motel 6 made any attempt to contact me to reconfirm my reservation. As far as I was concerned I made my reservation and everything would be fine. We asked for a manager and of course one was not available. All of a sudden a room became available. There were 3 of us plus a dog. We were not going to share a room as 2 rooms were reserved.
We found a Days Inn further away from where we needed to be and we told the front desk person "Ricky" that we were leaving. He smirked and said he'd need to check to room to make sure they can reuse it. He came back and said ok and when I asked about my refund he said since we were in the room longer than 10 minutes he would have to have the refund ok'd by the manager. I said “You mean the manager who isn't there?” He laughed and told me to "call back" in 10 minutes to see if the refund was approved.
We are now 2 hours into this mess and had enough. As I was leaving I said "this place is a ** joke" and he yelled back at me “NO YOU'RE A ** JOKE”, laughing the whole time. We checked into the other Days Inn and I was charged more than what my reservation said it would be. I emailed corporate and that was another joke. Days Inn only cares about the money. Once they have your money they're done. If something goes wrong, there's a problem, they don't care at all and will NOT go out of their way to help you. They just want to "blame" the other guy. So because of incompetence on the part of Days Inn AND Motel 6, I am out money with no recourse. Lesson learned. NEVER STAY AT DAYS INN OR MOTEL 6.
Reviewed Jan. 4, 2015
I had a bad experience in Days Inn. The front desk, she gave me a dirty, drunk, and smoky room, also my family and I we couldn't sleep of all that mess. Besides, when I tell the manager, he did not care, and he charged me the full amount. I need my money back, while they gave me a bad room.
Reviewed Jan. 3, 2015
I stayed at the Days Inn in 7300 Hanley Road St.Louis, Missouri. This is one of the worst Days Inn that I have ever stayed. The rooms are behind time, this is a terrible experience we are at the Airport.
Reviewed Dec. 31, 2014
I want to warn you about a dangerous and expensive practice being used at Days Inn motels. They are charging a $150 cleaning fee after you leave claiming smoking in the room. The worst part is there is no appeal process or way that you can claim or show your innocence. If they say it, they charge you, even if there was no smoking in the room. I urge you to stay away from Days Inn. I tried repeatedly to find out why they would claim I was smoking in the room, but received only curt replies. The particular place this happened to me was in Grandville MI, so please stay away from this motel especially.
Reviewed Dec. 16, 2014
Booked a room at Days Inn, International Drive, Orlando, FL for Dec. 12 & 13, 2014 through Travelocity for my participation in the AKC Eukanuba Championship Dog Show. This is probably the largest dog event in the country and this Days Inn was directly across the street. I checked in, went to my room, and carried 3 loads of dog show stuff into the room. Walked the dogs and got into my jammies. I received a call from the desk stating they do not allow dogs. There was no sign in the lobby stating this policy nor was there anything on the Travelocity link for this hotel. I was told to leave the hotel - no offer to find me another room nor to help me pack and reload my car. The middle-eastern man that I spoke with at the desk was extremely rude to me and tried to refuse to authorize Travelocity to refund my money. I will never, ever darken the doors of a Days Inn or any of its affiliates and I will make sure that my dog show friends across the country know of this experience.
Reviewed Nov. 23, 2014
Days Inn in MIddletown NY - Booked a room in the hotel where I have been staying during hunting season for the last 10 years. Was never given a confirmation number while on the phone. When I arrived at the hotel with my brothers, I was told there was no reservation and that I needed the confirmation number I was never given. They refused our stay or to find us a room, saying the hotel was booked, but the parking lot was half empty. When I continued on about trying to make this right since this was their error, they told me that this was a private hotel and they have the right to refuse anyone they want. They were very rude at the desk, and were raising the price of the room as I continued on asking for a room.
Reviewed Nov. 9, 2014
The people were kind, the room was clean, no fridge. 2nd floor ice machine didn't work, that's where we were. The bed was the worst bed I have ever been in. Very uncomfortable. I had to lay my pillows together and sleep on them. New Market VA.
Reviewed Nov. 5, 2014
I paid for my room at Days Inn in Minneapolis for Oct 17, 18th and 19th, three nights. When we got there, the room was dirty. It smelled of cigarettes, the curtains did not close all the way and we were on the 1st floor. It was noisy. After the first night we went to the front desk and told the desk clerk we were checking out. We told her why. She told us that was the worst room they had that they let dogs stay in that room. We told her we wanted our money back. It was 203 dollars. She said they didn't charge our credit card yet so they would only charge us for that night. The problem is when paying online through Hotels.com my card was charge for the whole amount ahead of time. I told her that. She said, "Oh now we don't do that." Well not sure they know what they are doing but I was charged. I have the receipt showing that. So far all your company offered me was 25% off my next visit. Well I want my money back. I'm not going to ever stay in your hotel again.
Reviewed Oct. 18, 2014
Upon my checking into my room I dropped my car keys outside my room door. An employee picked them up and instead of walking the keys to lobby he saw another guest looking through the bushes and instead of asking for ID or what room he was in.... the employee asked if the keys he found were his. The guy said yes and took my vehicle..... To make things worse security in lobby and around the premises are decoys and don't work....... When my car was recovered the guy that employee at Days Inn in Palm Springs gave my car to was a two time felon..... Below is what car looked like after retrieve.
Reviewed Oct. 12, 2014
Stayed at the Days Inn near Busch gardens in Tampa. We arrived 1 hour past check in time with a reservation, the manager told us our room was still dirty and she would call my cell phone when it was ready. Over 2 hours later we went back to another employee who got us right into a room. The only good thing I can say is that the room was clean so the housekeeping staff was doing a good job. The furniture in the room including TV was old and in very bad condition. Lamps not working, phone and TV remote both broken and non functional. The crowd hanging around in the daytime was questionable but the crowd when we got in late was downright frightening, I would have left during the night but was afraid to load the car. Prostitutes and drug dealers were operating in plain view in the parking lot. We went for Howl-o-scream but the hotel was the most frightening part of the trip.
Reviewed Oct. 3, 2014
I stayed at the Springfield PA Days Inn on September 22 2014 total price of $80.00 though Hotwire. I always use Hotwire and they have always been great and tight on with their hotels. This hotel was 2.5 stars, I usually won't take anything less. This hotel was nasty, floor was dirty with hair, bedding had hair and disgusting, old 1995 TV with 100 of fingerprints, coffeemaker was rusty and the carpet was gross.. so bad we had to take the blanket off the bed to walk on the floor. I informed the front desk, they said I was stuck because I went through hotwire. The next night I went through hot wire, stayed in Meriden CT at the comfort Inn and it was 2.5 and it was great.. lived the room, the people. It should of been a 3.5 star rating. Days Inn refused to give my money back and even held $20.00 for 7 days.. they should be inspected by the health department. It was like staying at a Crack house. Please see pictures of comfort inn then followed by days inn, big difference.
Reviewed Sept. 22, 2014
I made a reservation back on March 27th at the Wichita North Days Inn for an event held on September 19th. I received an email from Ash Bhakta on the 15th of September telling me that they had overbooked and would move my reservation to Newton. I called the Newton location about this and they had no record of my reservation. I called Ash to ask why he had decided to move me to another city. He said he would look into it and call me right back. Five hours later I call Wichita and he has left for the day. I called Days Inn corporate reservation line and they said I would have to deal with the local manager. Upon arrival, I found a very pleasant woman working the front desk. That is the only thing positive about the stay. There was mildew in the tub with a broken overflow, dead bug on the tile floor, broken door lock, stained carpet, and a general mildewy smell in the room and hallway.
Reviewed Sept. 21, 2014
The room appeared to be clean when arriving to check in. Later in the early morning hours of the morning I went to use the restroom and there was a large infestation of roaches crawling everywhere in the bathroom and around the sink area. I was informed that pest control would be notified.
Reviewed Sept. 15, 2014
We stayed at the fiasco called Days Inn located in Hardy, Arkansas. It all started at check-in when the Rep was angry that we were not charged a higher rate. Then on to the room. Carpet was so worn it was paper-thin. Lights were without good bulbs. Table was falling apart. Room was not Handicapped equipped (as requested). There was a note telling us to just hand up soiled towels and use them again. They didn't even want to change bed linen unless requested by us to do so. This has been reported to Arkansas Department of health and welfare. Never again.
Days Inn Company Information
- Company Name:
- Days Inn
- Website:
- www.wyndhamhotels.com
