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Days Inn Reviews
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Staff were all great, however not enough to make the two night stay enjoyable. They have recently replaced the furniture with new items, but the smell, old carpet and poor lighting in the hallway gave a clear message of age. The freezer had something spilled in it that smelled terrible. We had to give a 100 deposit for possible damages, which of course was returned but that should have sent a red flag. The toilet set was broken, curtains wouldn't close and the cracks in the walls said need some TLC. The vinyl flooring looked nice but the family above us were up both mornings at 6:00am. Overall if I knew what the experience was going to be I would have travelled longer. Don't recommend.
While working Hurricane Ian my flight into Miami was diverted due to storms. Days Inn charged my card for my not showing up!! Guess I could have just told to drop me off. I was charged as a no show. When I did finally get to Miami I called about my room and was told would have to make a new reservation and PAY A 2ND TIME for one night!!
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They use a third party company out of Jamaica to make the reservations. They will not give you a refund, they will not move your reservation. And they charge $150 fee for something called tax recovery. It is a scam, it is a rip off, do not ever ever stay at a Wyndham Hotel if you want satisfaction.
We asked for a downstairs room. We got the room on the second floor as far from the parking lot as you could get. There was poop in the toilet, pubic hair on the floor and a bug on the curtain. We have 2 dogs and we’re charged $40 extra! Our stay was not worth that much money for the condition of the room.
Allow me to preface this review by stating that I am no princess; I am a middle-aged, middle-class guy who often takes the road less traveled, and who is more than willing to grin and bear less-than-ideal situations. But sweet lord almighty…I feel compelled to help my fellow travelers avoid this squalid, overpriced flophouse. From the mountain of cigarette butts outside the main lobby to the tastefully placed pubic hairs underneath the pillows, no place screams “who gives a crap” like Days Inn by Wyndham Kenora (an ironically fancy name for such an abysmal, soul-wilting dive).
As I walked up to the counter, the fed-up (albeit efficient) hotel manager told me to hold tight as he moseyed across the lobby to repeatedly scream “Hey, you can’t sleep here!” to the crackhead slumped in one of the pleather chairs. A back-and-forth ensued wherein said crackhead took umbrage at the accusation of sleeping in a public space. I got the sense that this was a routine task for Mr. Manager.
Once checked in, I walked back outside past the smokers (so many smokers) to find my room. I quickly found out it was a smoking room. Not a huge issue as I’m used to being around smokers; and c’mon, it’s just for one night. Woo doggies, was it ever a smoking room! My eyes began to water seconds after opening the door. A big, fat housefly zipped past my face on its way outside (he didn’t seem to like the smoke either). One of his mates was squashed on the wall beside me. Guess housekeeping must have missed the giant bloody splotch right at eye level. Ah well…
Looking around the room, I felt like I was on the set of Breaking Bad. Ancient, amber-stained air conditioner loudly rattling away in the wall. Small exterior window with busted screen jammed back into place. Dead housefly smeared on the wall. Caked-on filth given a hasty once-over between guests. Loud-talking folks with bass-booming cars providing local flavour.
I didn’t feel comfortable setting my overnight bag on the bed. I didn’t want to put it on the table. I sure as hell didn’t want to set it on the floor! I placed it on the chrome overhead rack by the front door. I mean, bedbugs can’t jump that high…can they? Next, I proceeded to lift the mattress off the box spring and inspect it. Again: I am certainly no prima donna…nor have I ever thought to inspect a motel for vermin. But as I sit and write this review, I am still psychosomatically itching myself all over. I found “things” here and there. Lint…pubes…but nothing that I could be reasonably certain were bedbugs.
I slid the particle board nightstand a few inches to see if I was just being a baby. Big mistake. Dust bunnies and human detritus galore…but what are all those black bits? Bugs? Rat turds? Hash residue? Shaved truffles from the most recent royal visit? Perhaps we will never know. “How late is it,” I wondered. “Should I see if there are any other hotels in town? Should I just keep driving?” As you read this review, ask yourself: what reasonable person would think these thoughts upon entering their hotel room?
“Come on man,” I thought. “Chin up.” Maybe I’ll feel better after a bite to eat. I sat down at the Days Inn by Wyndham Kenora restaurant (sounds fancy!) but had to give it a hard pass. Perusing the sticky menu delaminating at the edges, nothing tickled my fancy. Word to the foodies out there, though: escargot is on the menu! I told the server I was going elsewhere (she totally got it) and strolled over to the McDonald’s a few unlit, abandoned lots over. Same sticky surfaces and sense of despair as the Days Inn by Wyndham Kenora (fancy name!)…but at least I trusted the food.
I ended the night on top of my bed in my clothes, getting up periodically to see if my vehicle was still intact. When dawn thankfully came, I left without showering, changing into new clothes and leaving my old ones on the floor. Not only will I never set foot in the Days Inn by Wyndham Kenora again, but I will never, ever patronize the Days Inn brand, period. Just like the gray, doomed, drug-addled zombies that littered the sidewalks of Kenora on my early morning departure, I would sooner sleep underneath a chunk of soggy cardboard. Word to the wise: the pics on the website look just dandy. Heed my words, fellow travelers: this place is not dandy by any definition; it is as divey as it gets.
Right away was off to a bad start. Customer service took a long time. They didn’t give us the room we ordered, instead, they gave us smaller beds because the room was not ready. When we entered room it smelled like cigarettes. I have a child with me so I was very unpleased. We left the room smelling like cigarettes. The receptionist did not want to give me a refund.
I arrived to Days Inn, 806 S. Ocean Drive, Myrtle Beach, South Carolina 29577, on 07/14/22, after a lengthy drive from Baltimore. **, the employee, at the desk, stated he was not able to find my confirmation, but my card was charged earlier during the day. He was very rude by turning out the lights and clocking out, stating he did not know what to do and he had never been in this situation before. He said he got off at 12am and had to be back by 7 am. He walked to the door, we all walked out, and my family and we're not accommodated. We returned, in the morning, to speak with the manager **. She stated, he gave my room to someone else, in error, did not place their license on file, and charged my card. Since the rates had changed, it is now Friday, the only accommodation I received was a refund. I was not giving another day to come and stay for free. I would not recommend staying here.
Booked a last minute (about 8hrs before) stay at the Charlotte NC Woodlawn location. Arrive and the credit card machine does not work. They allow us to use cash but there is no atm on sight. We find an atm and come back. Check in but the key cards don’t work. A house keeper lets us in the room after several attempts from the desk clerk to fit it. We let them know that’s fine as we can keep someone in the room all day as long as we have a key card before morning because that’s when we all have to be out at the same time and be able to get back in. The plumbing isn’t great and almost immediately the toilet clogged. They let us know they’ll just switch our room.
Get to room 2 and the ac is broken, tv is broken and it reeks of moth balls. Call down and they say, "Ok we’ll just switch your room again." In walks the general manager into the room who says ZERO words to anyone even when spoken to and he walks out. He then tells us that the ac isn’t broken and he’ll switch us now but he will not be switching us again. Well when we went into the THIRD ROOM it was ice cold like it should be and that ac was set to a higher temp than room two so it clearly wasn’t working.
Room three was okay, no major issues except the patio door is broken. None of the rooms were what I would call clean and they have cockroaches. There is definitely drug deals going on in the rooms. My neighbor must have had 20 visitors in the course of our one day stay. The woman at the desk was extremely pleasant and did her best to help but the general manager was extremely rude in every interaction. It was cheap and available so I didn’t expect perfect but bugless, clean and without having to lug our stuff to 3 rooms would have been nice. I definitely could have done without the awful general manager as well.
I booked a room at the Days INN in Kamloops BC with a KING bed. Got to the room and the bed is a QUEEN. Went to the front desk. They say it is a KING. Measured it. 60" wide! A KING is 80" wide! The headboard is 89" wide, hmmm.... apparently a QUEEN bed is actually a KING bed in disguise! Oh, and by the way, the person at the desk is not exactly the nicest person I've met in the last few decades! Contacted PRICELINE immediately. They called the hotel - same story! Asked for a supervisor. They called -- again, no luck. Oh well. I guess they changed the size of a KING bed without anyone knowing it.; What poor customer service from Days INN and from PriceLine.
Horrible room! So dirty! Hoped to have a nice visit in Tampa for Yankees Spring Training. So disappointed and disgusted. Don't stay at the Days Inn near Ybor City! I unfortunately could not change hotels, so I was stuck. I had to go buy cleaning supplies and my own pillow and blanket. The smell was so horrible! When I returned home had to launder my clothes straight away. One bag has been trashed because I can't get the smell out. Horrible experience. To top it off the clerk would not honor my AARP discount. Steer clear!!!
Days Inn author review by ConsumerAffairs Research Team
Days Inn was founded in 1970 and is headquartered in Parsippany, N.J. It is a subsidiary of Wyndham Hotel Group and is classified as one of their economy brands. Days Inn operates almost 2000 hotels worldwide and includes three brands: Days Inn, Days Hotels and Days Inn & Suites.
Free breakfast: Days Inn offers an expansive complimentary breakfast to all guests. The Free Daybreak Breakfast includes fresh fruit, cereal, oatmeal, yogurt and other select items at different locations. Free coffee and tea is also available in all guest rooms.
Free Wi-Fi: Days Inn provides all guests with free Wi-Fi in their rooms as well as in common areas.
Special discounts: This chain of hotels offers discounts to members of certain groups, like AAA, CAA and AARP. They also have special offers that change seasonally. To see the most recent offers, travelers can visit the Days Inn website.
Wyndham Rewards: Days Inn participates in the Wyndham Rewards program, so points earned at Days Inn can be used at any of the Wyndham brands, including other economy hotels like Super 8 and Knights Inn as well as upscale resorts like Dolce and Wyndham Grand. Members earn a minimum of 1,000 points for every stay.
Sustainability: The Wyndham group continually works to lessen its properties impact on the environment. The Wyndham Green Tool box is a proprietary online system that lets the company monitor water and energy use as well as waste production and emissions company-wide.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Days Inn Company Information
- Company Name:
- Days Inn
- Website:
- www.wyndhamhotels.com
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