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My wife and I were traveling to Lackland AFB to attend an Air Force graduation. We decided to get a room at Days Inn because another family member was also staying there while attending the graduation. We were given room 137. We open the door and try to turn on the lights to the room, nothing happens. We turn the flashlights on the phone on, and we see the beds off the rails, and BED BUGS spray bottles just sitting on the table.
My wife and I quickly exit the room and turn the keys back in. We then do go to join our family member for the night (about 2 am at this point and need to be up by 5 am) to try and get some shut eye. When we go to their room, their bathrooms was one of the worst smelling bathrooms that flowed through my nose. I’m an army veteran so there have been some pretty bad smells that I have come across. The next morning when we go to take a shower we all ended up having to take it with cold water as the room did not provide any source of warm/hot water. Once we left to attend the ceremony, we ended up turning our keys in and canceling the remainder our stay in this hotel.
I booked 7 nights accommodation in Days Inn Kingsland (GA) through Priceline and was not advised which hotel until I had prepaid in full. When Days Inn Kingsland was confirmed, I checked into room 112 from 2nd October 2017 for 7 nights. The bathroom had a strong stench of sewage, most bathroom fittings were rusty and bath/shower grab rail was loose. Without a slip mat making it potentially dangerous when entering/leaving bath/shower. Toilet base and floor dirty and broken tiles. Light above vanity unit not working so impossible to shave/apply make-up.
Room fridge dirty and rusty and floor carpet absolutely filthy, so got feet dirty walking the 10 feet from bathroom to bed. After check-in tried to report these and many other faults but sign placed on reception door that hotel was full. Visited reception three separate times following day and on each occasion no staff member on visible duty. On my return contacted Priceline but they stated hotel was not willing to even make a token return. Avoid this hotel at all costs - rated 18 out of 21 hotels in Kingsland on TripAdvisor.
My day started with them stopping shuttle service at 11am. That should be on site. I specifically choose this hotel because I needed shuttle service. Fail. I had to take the hotel shuttle next door and walk. When I get to the hotel, it's ragged. Not it what I'm used to. Again, don't believe the pictures. So I'm in my room and they wiped everything with bleach. So now I cant breathe. The website says free breakfast. Can't comment yet because I don't know yet, but I'm think about forfeiting my $200 and going to Country Inn around the corner. When I get back to work, I'm definitively advising our company perk page to take this hotel off their list. DAYS INN ATLANTA PHOENIX BLVD SUCKS!
It was an excellent value for the dollar. All I needed that night was to check in late, alone, and get up and out early, and easy access. It fit my needs well that trip. The Days Inn in Atlanta, GA was a bit down at the heels (needing an extensive update).
The Days Inn in North Port, AL looked nice from the outside but the room was dark and musty. The fridge did not work. It was noisy and the coffee and donuts were horrible. The air conditioner was not working to cool off the room for what they charged. It was a nightmare.
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I had a planned trip to Lawrence, Kansas on business where I had booked a room for 2 nights. During my drive through Missouri I was involved in a traffic accident & was unable to make my reservation. The hotel lacked understanding of my situation & refused to cancel my reservation without penalty! Contacted Days Inn customer care about my issue, the representative then contacted the motel & belligerently yelled at by the attendant. I was charged for one night regardless for which I was told would be refund for my troubles by a customer care rep from Wyndham. Nearly 2 weeks have passed & I've yet to be recompensated for my loss! I will not recommend this chain or any affiliated!
We spent a night at a Days Inn in Brunswick, GA and again tonight in Roanoke, VA. Both looked very nice on Expedia and hotels .com. Both were filthy, worn out, and very noisy. Don't stay at a Days Inn.
I arrived at the hotel in Eastland TX with my fiance for a job he is doing in town. The room is standard and nice. The breakfast is good, waffles, cereal, muffins and beverages. The staff is very attentive, accommodating and friendly. We stayed for a month. We will stay at a Days Inn on our next trip.
For the money, the Days Inn in West Memphis was just OK but the second hotel was much worse, pretty rundown and old and I would not stay there again. I stayed in Austin at a Days Inn and I booked it through a online booking agency. Very bad experience.
My husband and I checked into the hotel informing them we were evacuees from Hurricane Irma Florida and my husband is handicapped with a service dog. We had a small bird with us. They came to my door this morning told us to leave and fined us $100. I thought the hotels were ordered to lift pet policy. With all we have been through and being displaced for a period of time they caused undue stress on our finances to stay in a hotel longer. We cannot go home as of now. I would like to file a formal complaint. If possible I would appreciate a reply. Thank You.
The place was filthy. We got into town late and checked in about 8:30-9 PM. We got to the room and there was dust, mold in the corners, bathroom paper holder was falling out of the wall, drywall was peeling over the lights in the bathroom, stains on the furniture just to start. We needed to be at the hospital for my wife to have surgery at 6:00 am. I got up at 5:30 to take a shower and there was NO hot water. I went to the desk and they knew the night before that there was a problem yet let me check in. After reading the reviews I saw on reservation counter I thought it should be fine. Tonight I read lots of reviews on Madison Heights and corporate reviews that this is a common problem with Days Inns across the country. I will NEVER stay in another Days Inn and believe me everyone I know and more will find out how filthy they are.
My husband and I choose the Days Inn in Copiague NY on August 22, 2017 for the night based on our past experiences and the promises in advertising by the company assuring us of the reliable, clean services they have branded themself to be. I paid good money for the night even though there were cheaper motels in the area because of their well known name and assurance of providing a clean safe environment. When we checked into a no smoking room (we were told) we were automatically disgusted by the state of the room. There were dirty cigarette burns on EVERYTHING! The burns were all over bedspread, the ice bucket had black burns all inside of it and the tray to bring food in if you needed to was also covered in black burn marks! There was an ash tray in the no smoking room though it was obvious none ever used it!
The room was so run down and the things I mentioned above were absolutely unusable! Being my husband had recent surgery and we stopped for the night due to that fact and him needing to rest, we had to stay put. That was just the beginning. The room next door had no windows at all and I now know why. The amount of action that room saw kept us up all night. Every hour another car would pull up and a man would get out, enter the room and stay for a short visit. It wasn’t the only room that saw action. It seems like at least half of the rooms were used for the same purpose. When a man pulled up and let out a much younger women and waited in the parking lot for her to finish whatever, I of course became concerned. Who wouldn't be? I’ll tell you who. The owner of the hotel who said they choose that life so he didn't feel bad. Was it chosen? Who? The question is Why do the owners turn a blind eye?
It’s not like they are going bust! They don't even replace the ice bucket and the tray with the Days Inn name on it. That I’m sure costs less than 2 dollars each! They also aren't losing: money on the breakfast! Besides being the bare minimum they can get away with I was told when things were empty that they are forced to put out less because some take too much and don't finish it. Why I have to put up with this after being a pretty good customer to other Days Inns and paid for something promised I never received! They could rectify the damage by making it.
Checked in late at night, around 11:45 and room was hot. Air conditioner didn't work. Holes in the wall. Nasty linens, pubic hairs on the toilets. Phones were caked with dirt and didn't even work. Shower and floors were so dirty couldn't take your shoes off. Slept on top of sheets fully clothed and checked out the next morning. Didn't want to refund second night but after some talking with the front desk we checked out anyway. Wouldn't recommend this place to anyone!!
I have never stayed at a Days Inn. The rooms are basically like the Red Roof Inn. I ask the housekeepers to put clean sheets on every day and the housekeepers are Indian hardly speak English. They never clean the pool. There's yellow stuff under the water. No towels. You have to ask and yes it's indoors, they charge us different rates all the time. The continental breakfast is a joke. Our towels look like rags. The way the owner speaks to you is very unacceptable. All I can say is DON'T EXPECT WHAT PICTURES OF THE FACILITY SHOW, and another thing CHECK OUT IS 11:00. THEY START KNOCKING AT DOORS AT 9:00. THAT'S ridiculous.
This is by far the most budget hotel I have ever stayed in Lacey, WA. I recently stayed for a week, and I really got to suck in all of the penny-pinching goodness. I came here with my daughter, wife, and mother and stayed in two separate rooms. The first day I requested a pack-and-play to let my daughter sleep in during our stay since she is up and mobile. That night when I set it up, the thing collapsed! So, I went up to the front desk and no one is to be found. I wait a few moments and check the security cameras (I'll get to this) for the somebody that works there and there was nothing. So I go back to my room and make a fort on the other bed for my daughter to sleep in until the next day.
I tell the front desk attendant and she is unsurprised. Eventually, I take all four pack-and-plays the hotel supplied back to my room, one at a time. I test it, it collapses. I return it. Rinse and repeat. Until eventually the attendant tells me that I'm out of luck. Well, I then request two broom sticks to secure the one pack-and-play that had two working arms and two inoperable arms. So my daughter slept in that for a week. The front desk is unmanned for lengthy periods. I walked up one day to get my key re-magnetized (I'll get to this too!). There was a lady standing there already, and she mentioned that she had already been waiting there for fifteen minutes. We waited together there for another ten, so she stood there for nearly half an hour to check in!
Speaking of the next morning, even though I am a paying customer I am not allowed to bring food from the high-dollar continental breakfast back to my sleeping daughter and wife! By high-dollar, I mean the most budget-friendly spread of impressively small bagels and stale cereal along with the other usual staples of a 'dry continental breakfast'. I'll revisit this impressive security system. The front desk gives a full view of every security camera in the hotel. So anyone, including people that aren't staying in the hotel and just hanging out in the lobby, get to see any dead spots the hotel security might have. This coupled with the front desk being unmanned a majority of the time is a recipe for disaster.
There is such a thing as 'security through ambiguity'. All it takes is someone with a cell phone to take a quick picture and the entire hotel security is compromised. Also the hotel ceilings are low and the cameras are placed right in the middle of the hallways. So being 6 foot, my hair grazed across the bottom of a security camera. I feel sorry for any 6'2" or taller people! Some other not-serious or not-as-serious but honorable mentions: Both washers are broken on the first floor, and cost a dollar per load. Found auxiliary doors leading outside that had napkins stuffed into the locking mechanism so it didn't lock. Soda machine was broken and stealing change, staff was told by both my wife and my mom, and not labeled broken until our third day there.
The trash can outside the front door was constantly full with different trash. So try a bigger trash can! Getting key re-magnetized was quick when staff was at the front desk, however I had to get it re-magnetized daily + for a week. Staffers I didn't recognize re-magnetized my key without verifying my identity on multiple occasions. Then one lady verified my identity every time (which is good security). In conclusion, I won't be returning and unfortunately this is a great horror story to share with friends!
I went on a vacation to my home state of Michigan with my family to visit my mother. We searched online to find a hotel that fit our budget and came across Days Inn & Suites in Roseville, Michigan. I booked it and we checked in and went to our room and the first things I noticed wrong were the old curtains, dirty smelly old carpet and the outdated fixtures, lamps and furniture. It's like this place hasn't been updated since the 80s. There was also a strong smell of stale cigarette smoke; especially when the AC was on. Housekeeping apparently only gave us fresh towels, made our bed with the same sheets and emptied the trash cans. They didn't clean the bathroom, the furniture and they poorly vacuumed the dirty carpet. The person at the front desk was dry and unwelcoming. I will not be staying at this hotel my next visit to Metro Detroit.
The experience here at the motel was awful. There was an ant infestation. Nothing was readily available, rooms were not playing properly. The doors on both rooms after being moved from one to another were not stable, the locks were loose, refrigerator wasn't clean with food still left in it, freezer had a mountain of ice where you couldn't put anything in it. The beds were lopsided. All the toiletries and linings were not available. When asked for toiletries they couldn't find them. Seems as if pieces of the ceiling was falling on the floor. Most awful experience I have ever had. To add insult to injury this Days Inn is right off of the shore.
With that being said this should be a tip top Motel. Very very very disappointed especially for the rates that was pay nightly. Spoke with staff, they did their best but this was just awful. The last day of staying I guess they just forgot to service our rooms after speaking with us several times. I tried to wait it out but I couldn't go anymore without saying anything. Too many things were unsatisfactory.
The Days Inn beach property should be investigated. The lack of cleanliness, hygiene and overall lack of safe standards should be visibly inspected. I regret not taking photos of the property in question. This property is a detriment to your hotel chain and your usual high standards of quality properties.
1450 North Military Highway, Norfolk, VA 23502-2200 US1. +1-757-466-7474 - Pictures of the rooms on the website are so deceiving. Rooms are nothing close to the pictures. The smell in there make you throw up. I was unable to change the hotel because the shuttle made the last run to airport. Walked in and the carpet was ripped out right at the door... Kind of like a half moon size chunk right up against the door. Got in and looked around and noticed the drain plug was pulled and there was a ton of hair in the drain. Not terrible right... Just something you know is there but don't want to see. As I sat down on the bed I grabbed a pillow and noticed some black specks on the bed right under where the pillow was.
Upon taking a closer look I noticed it was mouse droppings. I looked some more and there was droppings on all four pillows and under each pillow. I've stayed in some pretty bad places but never noticed mouse poop all over the beds and pillows. Pictures of the rooms on the website are so deceiving. Rooms are nothing close to the pictures. The smell in there make you throw up. I was unable to change the hotel because the shuttle made the last run to airport. I wish I had away to get away from that place! I sat up ALL night with the lights and TV on until I could leave. I would NEVER check in there AGAIN IN LIFE!!
I stayed for one night and found accommodations to be less than satisfactory. The television had local channels only although free cable was advertised. "Pets Welcome" was advertised but, when I checked out, the owner/manager scolded me and told me that they no longer accept pets. When I reviewed my bank statement the next day, I found that I was charged two additional charges of $50 and $100 above and beyond my $60 payment that I had made when arriving. The manager/owner was rude, threatening, and extremely unprofessional. I have since contacted my bank and local law enforcement to get my stolen funds back.
7/7/17 called to confirmed check in and that I had 2 rooms on 1st level by the pool as requested at time of reservation. She answered the phone, very rude, laid the phone on the counter so that I would hear her personal conversation for the next 20 minutes. I hung up and tried to call back for an hour and there was never an answer. Called back 2 hrs later and spoke with a very pleasant gentleman that confirmed everything and said to call when we arrived in Lake Havasu around 11 am to inquire about early check in. Called and got the negative individuals that I had spoke with the afternoon before who told me no and to call back after 1 pm. Arrived on 7/8 at 3:00 PM and received the same type of welcome by Vivian and Amber. Just as rude as could be.
When given our room keys they were on 2nd fl and she proceeded to argue with us about our reservations. Several others in the lobby waiting to check in witnessed this. Finally given our rooms on the 1st floor - rm 145 smelled horrid like it had not been cleaned properly and rm 144 the toilet would not flush at all. When we went for the breakfast - 1 party had invited their family that lived in Havasu to join them taking up the entire room and left nothing for us - when asked if more items were to be brought out was informed that the breakfast was over. This was between 8-8:30. Checking out same treatment - when we told Amber about our issues she just told us we were all set. Good bye. I have stayed at this inn a few times before and have never been treated this way. Not sure if we will return.
Do not stay at the Days Inn in Greenwood, SC. The photos online is false advertisement. Once you purchase your room and look inside, it's nothing like the photos online which is understandable because motels do have a little wear and tear but the room I received was farrrrrrrrr away from the photos. The room had roaches crawling everywhere with a leaking air condition unit. Roaches was under the lamp shades, on the TV, the dresser, crawling down the walls, looking at me like, "(Why are you in our room)."
I went downstairs and told the clerk the room was roach infested and "move me now." She gave me another room which was a little better. I checked for roaches and bed bugs. At this point I was tired so I went to bed. The next morning I showed the photos and videos to the manager and she wasn't surprised. She said "We have a bug problem here and it's nothing we can do about it." She said "We always had roaches." I said "Next time before you take people money, let them know that they will be sharing a room with bugs!!!"
I attempted to stayed the night at Days Inn located in Morrow, GA. The room smelled like urine and pot, no towels, and no soap. The floors had no carpet. I thought room was ugly. Shady looking people hanging out near the area of the room. I did not feel safe and I had my daughter with me. I could not stayed the night there. They wouldn't give me a refund which is worst thing of my experience. I would never spend or recommend Days Inn.
We arrived in the evening, my 2 small children and myself. We checked in around 11:30 pm, we were tired from a long day driving from Fort Lauderdale. Once we got to the room we realized that the room had not been cleaned from the previous guest. The hallway smelled of smoke and the room smelled disastrous. We went down to the front desk to see what could be done.He asked us, "How bad is it, because that is the last room". AS if he thought we would stay in the room in that condition. Little did we know that the entire city was fully booked. I called every single hotel in the town. So the front desk clerk took 2 sets of bed sheets up to the room, not the cleaning cart to change the bed sheets. He realized that he needed more, so he came back down to collect the cleaning cart, then came back down to find different sheets because the ones he took up were stained. He had to return another time to grab another sheet because of stains.
I should have ran. I know, but we had no choice. When we finally got to the room, still smelly and with toothpaste stains in the sink and hairs all over the bathroom floor. It was 2:30 in the morning. They only had hand towels available. In the morning when I asked for regular towels, housekeeping said that none of the housekeeping carts had towels on them. WTH?? Buy some more towels, get some more sheets, clean your rooms!! It was horrible. We jumped up first thing in the morning and checked out. The manager could only say "Oops sorry" Like its a normal occurrence. I will NEVER stay in another Days INN for the rest of my life.
Stayed at Days Inn on Clark rd in Siesta Key Florida and daughter got bit several times by bed bugs on her face and along side of her arms and hip. Notified the front desk and was treated like it was no big deal and was moved to a room that was worse. Smelled like mold and completely disgusting. My daughter spent the two day vacation miserable and now might need to go to hospitals because she is getting pain in her arm where she was bit.
The room was filthy. Mold in the bath tub, and soap still in the shower from the last guests. The bedside lamps did not work, thick dust in top of the bed ledge, and on the chairs. Hair behind the door in the bathroom. It was so nasty I had to check for bed bugs! The manager didn't even give us a discount because we checked in at 6:30 pm, but we dropped stuff off and left because we were late for a concert. I was in no way shape or form looking for a free stay, just what I was owed. The price was way over what should have been expected. The manager was very rude "Ken **". We didn't even get an apology. Very disappointing. I wouldn't let my dogs stay there. The only good thing was my kids weren't there. I would have left when we got back at 3 am. Not recommended and a bodily hazard.
We had booked this hotel online prior to arriving from out of state. Upon arrival at the hotel room it had a very bad smell, the carpet was very dirty, a lamp was broken, and I noticed the wifi connection constantly dropped out. I reported this to the front desk. They gave us another room. My wife noticed a cockroach in the room. Again, they use a very strong cleaner to mask the bad smell in the rooms. We tried the complimentary breakfast, and the space is small. We stood in line for an hour or more as everyone was waiting for the wafflemaker. This hotel is overpriced, outdated, and needs a major overhaul. Better yet tear it down and build a new one!
While staying 3 nights over Memorial Day weekend 2017, we returned to our room on Saturday and Sunday evenings only to find a party of young adults taking place right outside our room in the back parking lot where our new car was parked. Saturday night they had a tent and grill and were very noisy playing games. We complained twice to the front desk with no action taken. The next day we discovered the rear passenger door had been damaged. The cost to repair is $569. We have submitted this to our insurance company and feel the hotel should cover the cost. So far, Days Inn has not responded.
The Days Inn in DeSoto Texas at 1401 N IH 35E, Desoto, Texas 75115. The manager at the Days Inn name is **. On 05/21-05/24 ** without my permission went in and used my points and made a reservation using the dates listed above and I never stayed at the hotel during that time because of an outstanding bill that I owed which was paid in full. The manager there is not to be trusted.
Stayed at Days Inn in Lytle TX. on May 26th and 27th. Room numbers 111 and 112. Rooms were in terrible condition. 112 had no smoke detector and the one in room 111 did not work. Hair dryer was pulled out of wall in 111. Air conditioners in both rooms partially out of wall. A/C in 111 did not work well at all. Black mold around sink in 112. Grab bar in bathtub in 112 appears to have broken and replaced with pvc pipe. Weather stripping on doors nonexistent allowing bugs to enter rooms. Some electrical wires exposed. Appears they are using electrical extension cords. Some type of paint or coating used on bathtubs. Can only guess to cover missing enamel.
Would have left but, it was late and other hotels were full. When checking out, I tried to express my concerns and complaints with manager on duty. He could not understand what I was saying. He finally came over to the rooms and I showed him some of the items. He took my cell number so his manager could call me. Never heard a word from anyone! See attached photos.
Days Inn expert review by ConsumerAffairs
Days Inn was founded in 1970 and is headquartered in Parsippany, N.J. It is a subsidiary of Wyndham Hotel Group and is classified as one of their economy brands. Days Inn operates almost 2000 hotels worldwide and includes three brands: Days Inn, Days Hotels and Days Inn & Suites.
Free breakfast: Days Inn offers an expansive complimentary breakfast to all guests. The Free Daybreak Breakfast includes fresh fruit, cereal, oatmeal, yogurt and other select items at different locations. Free coffee and tea is also available in all guest rooms.
Free Wi-Fi: Days Inn provides all guests with free Wi-Fi in their rooms as well as in common areas.
Special discounts: This chain of hotels offers discounts to members of certain groups, like AAA, CAA and AARP. They also have special offers that change seasonally. To see the most recent offers, travelers can visit the Days Inn website.
Wyndham Rewards: Days Inn participates in the Wyndham Rewards program, so points earned at Days Inn can be used at any of the Wyndham brands, including other economy hotels like Super 8 and Knights Inn as well as upscale resorts like Dolce and Wyndham Grand. Members earn a minimum of 1,000 points for every stay.
Sustainability: The Wyndham group continually works to lessen its properties impact on the environment. The Wyndham Green Tool box is a proprietary online system that lets the company monitor water and energy use as well as waste production and emissions company-wide.
Best for: Days Inn caters to individuals looking for a great value. It’s suitable for solo travelers, families and retirees.
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