CheapOair Reviews

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About CheapOair

CheapOair allows travelers to easily access multiple quotes from hundreds of hotels, airlines, cruise lines and car rental companies to ensure that each customer finds a deal that best accommodates their travel needs. CheapOair strives to provide the best customer service to help customers through the booking experience.

Pros
  • Great fares and travel deals
  • Price-match promise
  • Earn up to 2x points with app
  • ClubMiles rewards program
Cons
  • Cancellation fees
  • Nonrefundable tickets and fares

CheapOair Reviews

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    1 featured review
    How do I know I can trust these reviews about CheapOair?
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    Page 8 Reviews 1055 - 1255
    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Nov. 24, 2023

    Provide the so competitive price flight schedule and various flight to compare with the other line and even though other web site looks like, then overall good web, then I strongly recommend this one. At this time only booking for flight, but later on will add the hotel and rental car.

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    Verified purchase

    Reviewed Nov. 24, 2023

    This was my first time using the application, but I am so pleased with the application and smoothness of the process. Everything was easy and explained during the booking process. I really enjoyed the different times offered for the flights as well. I am going recommend Cheapoair to my family and friends.

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    Profile pic of the author.
    Verified purchase
    Contract & Terms

    Reviewed Nov. 24, 2023

    We have frequently made flight arrangements thru CheapOAir.com, both international and domestic. One common experience is seating at the back of the economy cabin at the back of the aircraft. If in the very back row, there is no ability to adjust the seatback. Further, you are located near the rear kitchen and toilets. It makes napping on a long flight impossible.

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    CheapOair
    Response from CheapOair

    Seating is based on the type of fare purchased, and how far in advance you book as well.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 24, 2023

    I did have some issues with the site refreshing in Google Chrome, but was able to complete the booking on Safari — for less than the agent on the phone quoted me. I was very pleased with the packages that were available to me. I look forward to using CheapOair again for my next travel booking.

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    Verified purchase
    Staff

    Reviewed Nov. 21, 2023

    Easy and friendly to use. Many options for different flights from different airlines. Easy to follow directions and recommendations for flights, departures, arrivals and airlines. Helpful information for hotels and car rentals. Information for Visas and baggage was extremely helpful as well. I will use this site the next time I travel and recommended to friends and family.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 21, 2023

    I have used this service for many years and, as alway, CoA continues to provide great service, excellent quality; for a very competitive price. I’m totally satisfied. I suggest comparing prices for yourself and you will come to see the value that CoA provides its customers. I certainly did, and wholeheartedly endorse CoA.

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    CheapOair
    Response from CheapOair

    Thank you for your kind remarks. We look forward to assisting with your future travel needs.

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Nov. 21, 2023

    Fast service. The booking was a great price and the option to fly home from a different airport was brilliant. I recommend! Hopefully there will be no hidden costs. I rarely fly at Christmas. The prices are great. The site found a fare very convenient to where I live and right back home. This saved me so much hassle. I will definitely use this service again. What more can I say? The trip is one that suits me very well. Normally I have to work around getting to and from the airport.

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    CheapOair
    Response from CheapOair

    Thank you for your kind remarks. We look forward to assisting with your future travel needs.

    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed Nov. 20, 2023

    The site was very simple to use, and I was able to complete my booking with an a matter of minutes. I would definitely recommend CheapOair to all family and friends.. I have used this site in the past when looking for last-minute flights domestically. I utilized the chat, but when prompted but successfully completed my search and booking on my own.

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    CheapOair
    Response from CheapOair

    Thank you for your kind remarks. We look forward to assisting with your future travel needs.

    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Nov. 19, 2023

    All has gone well but have not received booking information from Lufthansa after 24 hours. This flight was the lowest priced of any for my destination. I am waiting for seat choices and luggage restrictions from Lufthansa to completely satisfy my expectations. If this works well—as I believe it will—CheapOair will be where I look first for my airline reservations.

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    Verified purchase
    Online & AppEase of Use

    Reviewed Nov. 18, 2023

    Good experience overall. The site is easy to navigate and made it easy for me to conduct and finish my business. It may be a good idea if my Cheapo rewards is posted on each screen, maybe in one of the corners of the screen so that it would be readily available for me to see.

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    Profile pic of the author.
    Customer ServicePunctuality & SpeedRefunds & PayoutsTimeliness

    Reviewed Nov. 14, 2023

    I booked a round trip from the US to Brazil. They suddenly changed my returning flight and emailed me about it. When I originally booked the tickets, the returning flight went from Goiania to Sao Paulo and from Sao Paulo to the US. However, they suddenly changed it that I would go from Goiania to Rio and have a 10 hour layover there, THEN travel to Sao Paulo. My grandfather is from Brazil and absolutely did not want me in Rio by myself whatsoever during my first time visiting. I called them on and off for four weeks to see if any other flight would come up that I could change to for the same day that skipped Rio.

    However, I would not have any luck and sat on the phone with them for over an hour. I called American Airlines today, (which is the airline I will be flying with), and they changed my returning flight no problem. It was even a shorter travel time than the original! I almost changed my return date for a few days earlier to skip Rio entirely with Cheapoair. I am glad I waited and reached out to American Airlines myself. I was able to get the same day I paid for and didn't have to pay the same amount for less time. I would not recommend this company to anyone and would suggest going through the airlines themselves.

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    Verified purchase
    Sales & MarketingPriceOnline & AppEase of UseRates

    Reviewed Nov. 14, 2023

    I like the name because it reflects on what they advertise which is the cheapest rates. Their website is easy to navigate and finds the best rates on hotels while at the same time coordinates the hotel with arrivals and departures. I definitely would recommend CheapOair to anyone looking into traveling in luxury with economy pricing.

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    Verified purchase
    PriceStaffBilling

    Reviewed Nov. 13, 2023

    I prepaid the car rental fee but It had not been deceived by the company. Thus I had to pay twice. A estimate of the fees would have been helpful. The rental which was supposed to cost 100 was closer to 500 with a deposit of 250 on my credit card. The car was stinky as though an animal had been in it. They had the nerve to suggest we keep car clean. There were spots all over the back seat.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffEase of UseRates

    Reviewed Nov. 13, 2023

    Absolutely wonderful ease of use, amazing customer service, and very clear. As well, at a terribly affordable price, would highly recommend to anyone and everyone looking for quality flights at fair prices. I was able to book a flight from Dayton, Ohio to Dallas Fort Worth, Texas quickly and cheaply. And another from Dallas Fort Worth to San Antonio even faster and cheaper!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 13, 2023

    Nice and quick response. Great place to get nice deals. You got many choices to choose from with easy steps and few clicks. Chatting is also easy to do and the people do at most to help you and resolve your issues. Great site to use for your travels. It good advice to explore.

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    Verified purchase
    PriceStaffEase of UseRates

    Reviewed Nov. 11, 2023

    Online reservations are so easy make and CheapOAir is a great way to go. Airfare, car returns, hotel prices are very competitive and they have representatives that will help you if any changes or cancellations need to be made. The virtual agents go above and beyond. The webpage is very easy to navigate and if you need extra help there are representatives to reach out to.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Nov. 10, 2023

    CheapOair provides good service, including enough information, the whole chain services, flight tickets, select of seats etc. The service is fast, accurate and satisfied. I will recommend it to my friends. Also, I will order my flight tickets using it again. I hope CheapOair could provide more options for cheap flight tickets.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed Nov. 9, 2023

    Needed a flight last minute and found a great flight. Had to pay a little extra money but it's worth it! Can't wait to experience a special event of a lifetime. Couldn't miss this trip for nothing. Traveling is easy when you have the right company that gives you the best service.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 8, 2023

    Easy and quick. Had many choices of good cars. Just needed a car that gets good gas mileage. The price was excellent. Hope it is a great trip. Also, the lot is close to the airport. Des Moines seems like a nice town. I am here on vacation.

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    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 8, 2023

    I will never use CheapOair ever again. At one time it was a great service. Instead it became the worst customer service experience I’ve ever had. Added fees completely unjustified. Even something as simple as trying to change an incorrect spelling y'all charge for. You suck beyond belief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 7, 2023

    Customer service responds to questions politely and are always knowledgeable with airline processes and procedures. In addition, customer service usually is always ready to offer assistance during bookings enable custom satisfaction. This quality is definitely responsible for repeat customers, in my opinion. I, therefore, plan to continue using this service to book all my domestic and internal flights.

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    Customer ServicePriceBilling

    Reviewed Nov. 4, 2023

    Got a credit card charge of $19.95. Contacted customer service and was informed that it was for travel assist (choosing seats) and that it was non refundable. I never saw anywhere that I was going to get charged that amount. The fee was hidden. Will never use Cheapoair again!!!

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    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRates

    Reviewed Nov. 4, 2023

    Making the reservation was easy and felt secure. The booking and tickets were emailed to me immediately after the transaction. The price was good and the insurance was also reasonable. Thank you for making it quick and easy and prompt. Would recommend to friends and family to try the website as well. It is a good resource as well for verifying prices to get a good deal.

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    Verified purchase
    Customer Service

    Reviewed Nov. 3, 2023

    I had a good experience. The flights attendants were good and respectful except one that might have been rude but overall it was good. The food was also good and adequate. The booking process was also easy. However for my last flight there was no flight number on my plane ticket which made me miss a flight but luckily I was placed on the next flight.

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    Verified purchase
    PriceStaffRates

    Reviewed Nov. 3, 2023

    My experience was great. I got a tremendous deal at a fantastic price. Customer support and service was the best! I have used them many times and will certainly continue to do so! CheapOair is my favorite booking service and travel agency. It was a pleasure working with them again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2023

    The agent was very helpful and very patient with us. A couple of times he was given incorrect spelling on names and he instructed us to delete the email and he immediately sent a new email with the correction. He also was very through in explaining about each flight detail, which included the layover times and the total hours for each flight before we made the reservation.

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    Verified purchase
    Price

    Reviewed Oct. 31, 2023

    Everything seems to be fine. The only thing I'm concerned about is selecting the seats. I'm not sure that I will now be getting an additional charge to select the seats. I have still to do this part of my booking. I even tried a chat conversation but was not able to get my question answered.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 23, 2023

    This place is the worst. Even had flight guarantee. Never did they contact us or do anything to help us. After an hour on the phone they told us to resolve on our own. 205.00 for nothing. Don't use this booking site. Rippoffs!!! Stuck 12-15 hrs later to our destination!!! Horrible company.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 22, 2023

    Recently I made a reservation thru CheapOair website and called them to postpone my seat from 3rd of November to next flight with lesser fare which falls on 15th of November. I have no problem them charging change of reservation fee But the rep by the name of Suleman refused to book me on that specific flight giving me the reason that he is not seeing the same fare at his end. I refreshed my page twice, seeing the same fare but not Suleman, why, He likes to hike penalty to 1000 dollars. Can you believe that. This site CheapOair will take advantage of you if you ever wish to change your reservation even with same fare. Cancellation of course they will charge. I strongly recommend KAYAK. Never trust this site, I learn my lesson, now it's a free advice to you. Make sure you don't have to change or cancel your reservation, this is where they make tons of money by abusing customers like you and me.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 21, 2023

    Good flights at good times, and I am dealing with scheduling a flight for a funeral so being able to speak to someone on the phone that was understanding was very helpful. The service rep was kind and found a flight and car and flight that were both reasonable and accommodating.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 19, 2023

    Got the cheapest flight and hotel package for my best friend's birthday. Made it easy to book and look and find exactly what was needed. Customer service was very helpful and was willing to help all the way through the process. Now just need more discounts like this one. Thank you

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    Verified purchase
    StaffEase of Use

    Reviewed Oct. 17, 2023

    Seven days' stay at Melia Caribe Resort with airline reservations going to Punta Cana, Dominican Republic for three seniors. All inclusive. The reservation process was easy to navigate and clear to understand terms of travel. I chose CheapOAir because of a previous travel of which I had a good experience.

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    Verified purchase
    Customer ServiceStaffResolution

    Reviewed Oct. 17, 2023

    My experience with CheapOair has been ALWAYS excellent. The customer service service has been very helpful and they deliver as opposed to other webpages. I am very pleased to deal with them. I always deal with Cheapoair. When I encounter a problem, CheapoAir has been always there for me. Very professionals resolving my issues.

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    Verified purchase
    Contract & TermsPricePunctuality & SpeedRefunds & PayoutsStaffBillingTransparency

    Reviewed Oct. 15, 2023

    In June 2023 I booked a round trip airline ticket and rental care for 6 days stay in Spain in October (11-17) 2023 through CheapOair. Due to an emergency, I returned on October 14, 2023. CheapOair was unable to assist with flight scheduling dates on which I needed to return. I arranged my own return flights. CheapOair cites its "policy" for a third party agent as prohibiting a refund on the car rental, though the actual car rental agency informed me it was willing refund me the days not used, but could not because CheapOair arranged the booking. At initial booking for the flights, CheapOair charged me a "flexible ticket" fee, but all arrangements it made proved inflexible. CheapOair's services provide no added value, nor are myriad "policies" it cites applicable to CheapOair's bookings made transparent to on-line customers in advance of actual booking and payment. Once payment was made, CheapOair refused refunds or changes to reservations without substantial added charges.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Oct. 15, 2023

    The agent is very responsive and very knowledgeable. She know what she is doing. Very respectful and can answer all my questions. She is a very Good Customer Relation Model. Very professional in dealing with her customers. And she got a good sense of humor. She must be given a pat raise or have a good promotion on her job. I wish all agents in CheapOair are like her.

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    Verified purchase
    Customer ServiceEase of Use

    Reviewed Oct. 15, 2023

    CheapOAir always has great offers and I love their service. Easy to use website. I often get my flight tickets from CheapOair and I have referred so many people to use their services. They are the best in their industry. I use their service for international travel too and I will be back for more soon. Thank you, CheapOair, for keeping up the high standard and your great customer service.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Oct. 14, 2023

    I got a better deal than I was expecting, Everything was fine, except I was a little (lot!) hazy on how to find my electronic boarding passes. Good thing another traveler showed me how - the line at the ticket counter literally wrapped around the terminal. Saved the day. I was somehow not clear that I needed to download the American Airlines app to my phone to access them.

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    Verified purchase
    PriceStaffRates

    Reviewed Oct. 14, 2023

    CheapOair provided me with an excellent option while booking with Multicity Travel which helped in making a combine Trip visiting one Gulf Country along with the visit to my India Trip departing from US. Also, I got a very good deal with a better price which no one else could match.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed Oct. 13, 2023

    Great service. My flight is booked within a short time and I got confirmation immediately. The price is fair as well. I will be using this service again for the future. Sometime the phone calls could be overwhelming to answer. Try to do less phone calls. One way of getting feedback either an email or phone or text, not all.

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    Customer ServicePunctuality & SpeedOnline & AppRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Oct. 13, 2023

    Months ago I booked an All-Inclusive Package. While booking I had to contact their support, because of issues with their website not showing things correctly. I was able to work with them and book my trip. However, months later when we go on our trip, we find as we arrive at our hotel, that we didn't receive the All-Inclusive Package that we paid for and booked. I spent hours on the phone with Cheapoair, and talked with the hotel. They wanted us to pay for the AI while we waited 3-4 Days for them to listen to the call I had, and review the booking process. Which is crazy, since we were already there, wasted hours of our time, and they wanted us to spend an additional $1200.

    We worked with the hotel, and stayed despite the issue. But we have started a complaint with the BBB, because they are not being helpful and giving us our money back. What is even worse, is that Cheapoair lied to the BBB, and we have the screenshots to prove it. I know people have had good experiences with them, but they were very deceptive here.

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    Verified purchase
    Sales & Marketing

    Reviewed Oct. 13, 2023

    I have ordered round trip flight from Las Vegas and Hongkong. From December 11, to December 28. It is a pity I forgot to put the promo code. OCT23. This is my first time to book. I hope that is good for our new trip.

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    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 11, 2023

    Got it done. Confirmation call back from COA was a surprise. Not sure I would have spent the extra to select the seats. Said they'd be mid-plane by the exit row... must be a big plane, they're row 31 departing and 29 coming home... oh well. My CC Company called about a charge that was $8 more than I was told... not sure if it included tax or what.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffEase of Use

    Reviewed Oct. 10, 2023

    Your ability to address changes in my flight schedule were excellent. Ease of booking is also very user friendly. Please address your sales staff when it comes to sending emails containing add ons to a trip I've already thought through.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 10, 2023

    Overall good except booking for my car rental. My flight doesn’t arrive until 6pm but car rental says 10:30am pick up. Asked for help and was told they didn’t understand what I was asking. Will call to change. Have used your Cheapoair in the past and was always great prices.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Oct. 9, 2023

    Price increase in just minutes - wife one price, husband another. Wife ** $324.98. Husband ** $429.75. That is $104.77 difference in minutes. The first I made online but it only wanted to book for one person so I phoned for it to be two, but your advisor could not offer the same rate, even though I was still online with the first booking - doing two things at once resulted in two prices.

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    Verified purchase

    Reviewed Oct. 9, 2023

    Pleased with booking. This is not the first time I have used this Cheapoair. I recommend this site to all my friends and the residents where I work. Will be using this site again and again and again. Visit back east very often and always this site and pay thru Affirm.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 9, 2023

    Good experience with this site. I’m very happy. Let’s see how the flight it’s going to be when we go there. I’m looking forward for this trip and I wish to have a good time in flight and in Chicago so I can’t wait to go there and see what is going on there.

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    PriceStaff

    Reviewed Oct. 7, 2023

    I bought tickets to go to Europe from US and airline offers free checked bag but when I entered online that I have one checked in bag, CheapOair charged me $310 for round trip! You are much better off buying your ticket from the airline! Stay away from this travel agent.

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    Verified purchase
    Customer ServiceRefunds & PayoutsStaffTransparency

    Reviewed Oct. 6, 2023

    I'm still not sure if I already paid for my baggage or what I do about seats. Also, I had to cancel the first booking because despite selecting the update button three times to update dates. Help! The site would not take my apartment number on my address. Will I get hard tickets or just what is sent to my phone?

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    Customer ServicePrice

    Reviewed Oct. 6, 2023

    I had the worst experience. I tried to cancel reservations and they still charged me. And I got charged for something that I did nothing about it. They stated that they were going to have supervisor call me back. That never happened. They're unreliable and I do not trust them.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2023

    I chatted in while on the plane due to the plane being broke down on the runway and I couldn’t call, to change my reservations and they refused to help telling me to call in. Which I couldn’t do since I was stuck on the runway for over 2 hours. I am still in Nashville airport over 4 hours later and no help for my reservations.

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    Verified purchase
    Staff

    Reviewed Oct. 5, 2023

    I had a very pleasant experience. I will recommend this company to anyone. It took all the worries out of planning. The agent I spoke to was very knowledgeable and put my mind at ease. I would recommend this company and will definitely use it for all my traveling. I searched through a lot of agencies before I found this company and it was definitely the best.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 5, 2023

    I have had to change my ticket twice because of work conflicts. It was easy and inexpensive. I received good advice about not letting the ticket go to waste. I even received a call back when we got disconnected. I also feel that every effort was made to find me the best deal. It is nice to call in and be helped even though I don’t know the booking number by heart. Thank you!

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    Verified purchase
    Staff

    Reviewed Oct. 4, 2023

    Everything thus far has been great...My big test is yet to come as I'm an amputee in a wheelchair. I want it to go smoothly with very little anxiety!! I will need great help on plane and in airport. I know they will help but how will they act is my worry. I can't get to next gates like I use to be able to

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    Punctuality & SpeedRefunds & PayoutsBilling

    Reviewed Oct. 2, 2023

    I purchased a Frontier Airline ticket through CheapOAir, and then cancelled my flight within 24 hours. It has been over a month now and I still haven't received a refund. Every time CheapOAir mentions that they're still waiting for confirmation from Frontier Airlines that a refund has been processed on their end prior. I already received this confirmation from Frontier Airlines a month ago and forwarded it onto CheapOAir's billing department and they still will not process my refund. How am I able to get confirmation from Frontier Airlines before CheapOAir is? It's not even my job, but I'm starting to think I should be hired because I would run that company better than whoever currently is. Unreal. Do not ever use CheapOAir unless you want to wait months for a return, even though the airline refunded them within 24 hours after the first initial purchase.

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 2, 2023

    Had to rebook car rental as site defaulted and changed the pick-up and drop-off times after confirming the reservation. Had to cancel and then rebook the car, due to late flight arrival the preferred type of car was not available. Site should not have confirmed the booking if there was a problem and should have notified me of any problem.

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    Verified purchase
    PriceStaffEase of UseRates

    Reviewed Oct. 2, 2023

    Thank you. Your site and app are easy to use. Online service show all options and gave us the best price. To make our decision. We compared three different travels site and yours was the best one to use and best price. Thank you for all your help. We are looking forward to travel to Las Vegas and enjoy a week getaway. Thank you for helping us accomplish our fall travel.

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    Verified purchase
    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Oct. 1, 2023

    I found CheapOair on an easy Google search and was lucky I did. The booking process was excellent. The process was simple and easy to complete. Downloaded the app and my tickets/ boarding passes will be easily accessible on phone. I look forward to booking through cheapoair again.. I will definitely recommend to friends and family.

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    Verified purchase

    Reviewed Sept. 28, 2023

    It was simple to choose both a flight and the seats! I appreciated the simplicity of the website very much and am looking forward to this trip for my mother's 70th birthday! Many thanks! Soon, we will be in Hawai'i and experience what the big island has to offer us! We are meeting family there and will experience it together.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 28, 2023

    An easy research. I've been called right after receiving the confirmation email from a CheapOair's representative who helped me with the baggages and the flight seats. She also gave provided me all the information I asked for and was very patient with me with all my questions and concerns. Teresa was very helpful.

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    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Sept. 27, 2023

    It was very easy to make and confirm arrangements. Email contact was very efficient. I was able to do everything online which was very convenient for me. I am looking forward to my travel arrangements continuing to be flawless. Extended travel requirements were easily accessible and helpful. If all goes well I will again write a review but not so lengthy.

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    Verified purchase

    Reviewed Sept. 26, 2023

    Have booked several flights for my wife and I as well as family through CheapOair. Will continue to do so since airfares are generally the lowest and timely. Have had no issues with booking flights to date. Keep the good flights from Abbotsford to Calgary coming. Will continue to work with CheapOair for all our return flights.

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    Verified purchase
    PricePunctuality & SpeedStaffRatesTransparency

    Reviewed Sept. 24, 2023

    I like booking rooms at CheapOair.com. Fast - Clear - Easy... There are many incentives as well as many choices of flights and prices. Timely updates help bookers prepare. Since I came to America, I have returned to visit Vietnam many times. I'm a worker, my salary is not much, so I want to have cheap trips to visit Vietnam, right on my vacation time. I also searched for a long time to find this ticket booking website! Thank you very much for what this website has brought me!

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 23, 2023

    Awesome experience. After trying to find a flight for my daughter I contacted Cheapo air customer service. Not only did they find e a cheaper flight, they found ne with the perfect one stop connection. Everyone should start their search with customer service. The were fast, friendly and listened to my needs! I highly recommend them!

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    PriceRates

    Reviewed Sept. 22, 2023

    I always use Cheapoair. Best pricing and easy to book. You get all the options possible. It's nice you can select your departure flight and your arrival flight. I only search for my flight and have not used the hotel or rental car options but, since I have never had any trouble, I think it would go as smooth as selecting my flight. I always recommend cheapoair to friends and family.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2023

    I am very satisfied with the company. Customer Service was outstanding. I needed some changes to my flight and Representative was able to accommodate me in just a few minutes. And in the middle of the nite. They are available 24 hours a day. The representative was very knowledgeable and very polite and patient with me.

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    Sales & MarketingOnline & AppStaff

    Reviewed Sept. 21, 2023

    Purchased with ease online and paid via CC with no problems. Would have like to have an option to purchase extra bags on the site. If there was that option I did not see it. Overall experience was pleasant. Easily guided to download the app to easily have access to my flight and booking information and I did so.

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    Price

    Reviewed Sept. 21, 2023

    Good. I have used CheapoAir frequently in the past 5 years and it is becoming better. I hope this trend will continue. The one complaint I have is choosing the selective services. They want to charge for everything and even when you have made your selections, you are sent back to pay again. The reward is new to me and I'm looking forward to seeing what's been offered.

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    Price

    Reviewed Sept. 21, 2023

    When comparing flights, sometimes the cheaper flights can cost more than regular flights as additional costs are added to flight. The service is good; however, I don't see any real difference as you provide the same airlines as any other booking service. The uniqueness of this service should be to offer something other services do not have.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Sept. 19, 2023

    For my 60th birthday last February 28, 2023 I booked a flight through CheapOair to Iceland. Iceland went on strike. Their pilots and hotels were on strike the same week as my trip. My travel agent Gate1 cancelled and refunded my payment. I have now been trying for seven months to reach both Iceland Airlines and CheapOair. I have receive only a response refusing to even provide me with a credit. I can’t reach anyone. Then I get a reply that no one was on strike. They have chosen to defraud me out of $1,034.00. I cannot find a U.S. phone number. CheapOair is solely located in India. Do no use their credit card or book a trip through CheapOair because you will receive no reply.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2023

    Will use service again. Very good customer service. I will recommend all my family and friend to book with CheapOair you guys. I did not assign a seat for the booking I did, one of the representatives calls me on the phone to let me be aware of this. And help me book the seat. Thanks, great job!

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    Transparency

    Reviewed Sept. 16, 2023

    Was very easy to do. Booked several times and never had any problems like the notifications that are received with any updates that have been made. Will continue to book through this site for future bookings. Would recommend to friends and family as well. Always had a good experience when booking through this site.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 14, 2023

    Hi. Booked the Flight + Hotel package through CheapoAir and got to the success page. However, a few minutes later an agent from CheapoAir called me saying the reservation for the hotel didn't go through. If it couldn't go through, why would you show on your website? If the deal expired, why wouldn't you show some message on the web page saying that the deal expired?? This is not my problem, it is your website's problem, it is a bug that you have to fix, otherwise it affects your customer satisfaction and will push more customers away!

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    PriceEase of UseRates

    Reviewed Sept. 13, 2023

    I would recommend this site to friends for a one stop site for airfare to travel plans. Easy to navigate and fair pricing. It my go to place for international travel. Great recommendations for side trips to enhance your travel experience. This last trip, I was traveling with friends from a distant city. I was able to match their flight with my own so that we arrived at our destination together.

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    Customer ServiceSales & MarketingPrice

    Reviewed Sept. 13, 2023

    Very good but unnecessary to receive a phone call trying to sell me "guarantee" of my booking. That shows the rush to make more money on top of the money you already made with the booking. Is this really necessary? No need for the extra push to increase revenue or my reservation is not real?

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    Sales & MarketingBilling

    Reviewed Sept. 13, 2023

    No complaints. Plain and easy booking. I've got nothing to complain about. Frequent customer and will refer a friend to use CheapOair services. There are options provided for payments. There are links to suggested other services while in your trip. Would be nice to get a discount for leaving this lengthy review. I've used CheapOair for a while now.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 12, 2023

    Awesome experience. I will always book with them! Great customer service!!! Handled all my concerns. They are very nice and recommend booking with them and they are very affordable. It was so awesome. I wouldn't go anywhere else to book flights. Highly recommended. Awesome awesome awesome!!!! Can't wait to book for the future.

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    Sales & MarketingPriceRefunds & PayoutsStaffBillingRates

    Reviewed Sept. 12, 2023

    It was so easy to book my flights! I just chose the best time options and price options available to me and booked them! So easy!!! I was even able to apply for a credit card to pay for my flights, and got approved right away, and got a $50.00 discount! It was amazing!!! Thank you so much!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 10, 2023

    Online booking is great. However the date changed per CheapOair system, per Customer service agent which is a screw up for us because our Original requested for departure date on Sat. 9/16/23, return date on Mon. 10/16/23. But the booking confirmation gives out departure date on Tue. 9/19/23 and return date on Wed. 10/18/23. Thought the details for the fights schedule are same but not match with our schedule to stay in Vietnam. Have to be change to match with Vietnam visa permit accordingly.

    Please note that the maximum stay is 30 days for US citizen in Vietnam visa application. Request speak for manager but not available or refuse to help in this case. We keep the booking confirmation due to the fees will be apply for change or cancel which I think unfair to us. We work with Vietnam Embassy in Washington DC to adjust the enter and exit date, accordingly with airline ticket, in Visa to Vietnam that should not happen in the first place.

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    Timeliness

    Reviewed Sept. 9, 2023

    I was not able to purchase my returning bag fee during booking. I had to order it on the next day and not have it all on one invoice. This took time. Once you book your flight with it seems a lot of extra fees are added. All your fees should be posted at the time of booking. I was not able to add my return bag fee until the next day.

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    CheapOair
    Response from CheapOair

    We appreciate the feedback.

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    Customer ServicePriceRates

    Reviewed Sept. 7, 2023

    They made it real easy to book a multi flight reservation. They kept in touch by email. I found it easy to find the places I needed to go. The prices were very competitive and very reasonable. I would recommend them to anyone that had travel plans in the future.

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    Customer ServiceStaff

    Reviewed Sept. 7, 2023

    I cannot find my order number. But I am confirming my flight. Could not contact Cebu Airlines to pay Advanced baggage. If you can please send me phone number for them, so I can pay baggage ahead of time. This should be very helpful. If I could get their phone number I can pay in advance. Thank you in advance for your help.

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    Customer ServiceEase of Use

    Reviewed Sept. 6, 2023

    I received both booking confirmations immediately via email. The website was easy to navigate. Very good service. Also confirming I received the booking confirmation for **. CheapoAir had the 1 stop route to and from which is exactly the route we wanted. We did not want to stop in Japan or Guam.

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    Customer ServicePriceEase of UseRates

    Reviewed Sept. 6, 2023

    I compared other websites and this was the best price. Relatively easy to navigate and pretty seamless. The hotel that I wanted to stay with was listed and the package with airfare was very reasonable. I received confirmation right away and they also followed up to make sure my reservation was received.

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    PricePunctuality & SpeedRates

    Reviewed Sept. 5, 2023

    It was easy and fast, also the best prices. I was comparing with so many airlines and Cheapoair came up always the best in every way, my family always uses this site, my brother just booked with you and his wife, we are so satisfied and we will always come back and use CheapOair till it lasts. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2023

    I need help and could not speak with anyone as I didn't have the information requested. My name on booking confirmation for traveler does not match my passport. I need help and someone to call or email me. I don't know why I've gotten this form. I need to speak with someone who is customer service who can tell me how to correct this situation.

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    Customer Service

    Reviewed Aug. 30, 2023

    Cheapoair provided a flight necessary for my travel and has been keeping clear communication with me regarding the flight. They have provided a review of flight information 20 days prior to the flight with several contact numbers in case there is a question. I certainly appreciate those efforts and will consider Cheapoair for further travel

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    Customer ServicePricePunctuality & SpeedBillingEase of UseRates

    Reviewed Aug. 26, 2023

    I had a good experience when buying my tickets, they handle good prices and airlines, the response times are fast, I have recommended it to my family and friends, they have many forms of payment, thank you, I will buy my flights with you again, also the system it's easy to use.

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    Price

    Reviewed Aug. 26, 2023

    Always book with CheapoAir ca. Love the cheaper airfares. Have been booking for several years. I fly yearly to the United States. Will continue to use CheapoAir.ca. I have recommended CheapoAir.ca to family and friends.

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    Customer ServiceBilling

    Reviewed Aug. 25, 2023

    Had a hard time getting a real person on the phone. I got a message about a credit card problem. I finally got to talk with someone who told me my reservation was alright, but when I pull it up it still has the credit card problem on the reservation.

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    Response from CheapOair

    The booking and credit card were good to go back on July 29. Our apologies for the confusion.

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    Punctuality & SpeedStaff

    Reviewed Aug. 24, 2023

    It was a very fast and pleasant experience. The person was very nice and made sure everything was right multiple times! They also were very patient, helpful and informative! They were very well mannered saying please and thank you after every instruction and question. Thank you for the pleasant experience and I will be shopping here again!

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    PriceRates

    Reviewed Aug. 24, 2023

    This was a confusing transaction. I've been a SPIRIT fan for years due to price and family in the Detroit area. I will have to re-evaluate my options in the future, and determine what makes the most economical sense, which Spirit has been in the past, but now there are just too many unnecessary steps, as well as required information that has greatly lengthened the process of completing a transaction. I always pay in full, and like expediency, but this time I have been just 'frustrated' with the process.

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    CheapOair
    Response from CheapOair

    This reservation was booked through our agency and not on the airline website. Thank you for your feedback. Please contact our representatives with any questions or concerns you may have.

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    Customer ServiceStaff

    Reviewed Aug. 21, 2023

    I was pleased with the ease of making this booking online. CheapOair found me a good deal for a flight on very short notice. Marina from customer service contacted me via phone afterwards to make sure I had everything I needed. She was very efficient and professional. I recommend CheapOair for good deals and good customer service.

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    CheapOair
    Response from CheapOair

    Thank you for your kind remarks. We look forward to assisting with your future travel needs.

    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Aug. 12, 2023

    A true nightmare beyond believe!! Hello All. Am not sure about others' experiences. My experiences with CHEAPOAIR is beyond terrible. This information is just the beginning of me telling the world how bad they are. Am a single mom, a dentist, lives in San Diego CA. I bought tickets to visit my dad in Jakarta Indonesia who was in bad condition for June 16th, 2023. Flying from LAX to Cengkareng International Indonesia. Coming back from Bali - Denpasar to LAX on July 2nd,2023.

    To make long story short. They have made few times changes of my flights. You literally have to pay attention everyday. On my way home from Bali Denpasar to LAX, they cancelled my flight from Hongkong to Narita Japan (as a connecting flight). I was very nervous as I kept looking at my email or calls or any messages that would inform me that there is a flight for me from Hong Kong to Narita Japan. THERE WAS NOT. When I arrive in Hongkong I went to Cathay Pacific and checked my status, they couldn't find me and they also told me that Japan Airline did not have my name on the list at all. I have to buy the ticket in Hongkong connecting to Narita for $752.89. I even took the picture of the lady who worked overtime from Cathay Pacific to help me get into the plane.

    Time was the essence because there was another connection from Haneda Japan to LAX that I have to catch. Yup, from Narita I have to take the train to Haneda Japan to catch the American Airline which will take me to Los Angeles. There are other little details that were caused by CHEAPOAIR in such terrible manner. I have written them letters, at first they claimed they have tried to reach out to me only to find out, they forgot to give me a replacement flight from Hongkong to Narita. I asked for reimbursement $752.89. Total I have spent on CHEAPOAIR $3198.54. They have poorly managed me. I don't believe anybody deserve in any situation this treat that I had. This is only the beginning, I will tell the world what they did to me.

    Here are the follow up: 07/16/2023. They sent me email, they will reimburse me for $19.95. Between 07/16/2023 to 07/27/2023. They claimed they have tried to call my personal number numerous times. Those statements are simply big lies! Disgusting! 07/27/2023. Finally someone left a message and I talked to a representative. No clear what's the result. They obviously not from US. 08/03/2023. They emailed me and stated that they have talked to American Airlines and have processed a check for $273.04 on 08/01/2023.

    08/11/2023. As usual they stated over again and again that they have tried to call few times to reach out to me, but none are absolutely true. I feel like I want to throw up. It feels like CHEAPOAIR.COM mode of operation is lie----lie ---lie--- as long as they got the money----they will deal with problems later----at the end they really believe they will be ahead of the game. They will drag this as long as they can, that is their modus of operation. 08/11/2023. 9:59 am Pacific time, I wrote them a letter and ask them to come back with me for a full refund of total $752.89.

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    PriceStaffRates

    Reviewed Aug. 8, 2023

    Very easy to book the flight ticket, the website easy to followed, the prices very reasonable and competitive, after you book the flight ticket, they will send you the confirmation about the booking for you to review, I would refer this website to my friends, and to the one I know or around me. Very helpful, help times and money

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    Customer ServiceStaff

    Reviewed Aug. 8, 2023

    Working with this site has been very easy. I needed to contact an agent with some clarifications and to add our frequent flyer numbers and Global Entry IDs. She was very helpful and patient. She alleviated the potential for stress and just took care of it all then sent the new information to us via email. Her name was Kim. Lovely experience.

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    Refunds & PayoutsStaff

    Reviewed Aug. 5, 2023

    Paid for my tickets, thought I was done, WRONG! Now I get to pay for my one carry on bag $74. I am a senior citizen on a very fixed income. This sucks sewer water. I'm so disappointed in this kind of behavior.

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    CheapOair
    Response from CheapOair
    Many airlines are now charging for baggage. We advise this on our website so that customers are aware. This is set by the

    individual airline and we, as an agency, have no voice in their operational decisions.

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    Sales & Marketing

    Reviewed Aug. 4, 2023

    I truly enjoy CheapOair because it allows me to plan my family vacations all on budget plan. For example, I'm disability retirement and I really can't afford to travel but a family friend told me about cheapoair and I really couldn't believe the savings and discounts. Thank you so much for assisting me.

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    Contract & TermsPriceRates

    Reviewed Aug. 3, 2023

    The site kept wanting to refresh which in turn raised the flight cost. Which ended up costing me $435.00 instead of the price that I first saw on the site which was $421.00. Also, the trip protection jumped in price as well every time it wanted to refresh. My take on this is that it is just a way for the 3rd party companies to make money off of the airline's customers.

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    Response from CheapOair

    We have reached out to this customer regarding her concerns.

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    Punctuality & Speed

    Reviewed Aug. 1, 2023

    I have been unable to select seats for my upcoming trip to Anchorage on Alaska Airlines. It's telling me I have to wait till 24 hours prior to departure. I was able to select seats on the return flight on American Airlines. So I'm unsure why I'm limited on the flights from Tampa to Anchorage??

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    PriceStaff

    Reviewed July 31, 2023

    I do not have any complaints so far regarding my booking. The representative was very knowledgeable in the process and explaining what is required and letting me know the whole process. The ticket is really not as cheap as expected but I think it's still on the high side and could still be reduced.

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    Response from CheapOair

    Thank you for your feedback. We are happy to learn that our representative was helpful.

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    PriceStaffRates

    Reviewed July 28, 2023

    I have booked many flights with Cheapoair and have always been very pleased with the prices and service. I recently e-mailed your service representative concerning a question and I was very pleased with the results. The person was very knowledgeable, professional and answered my question immediately. Good service and good prices mean that I will always book with Cheapoair.

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    PriceEase of Use

    Reviewed July 28, 2023

    It is easy to use this website to make online air ticket order. I prefer to order Airline ticket with CheapOair because it allows to change or cancel the order before 24 hours. Besides, the CheapOair charges low fee on each order. I will also recommend my friends to use CheapOair.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppBilling

    Reviewed July 26, 2023

    Filled out online form with required fields. Middle name was optional. Paid with credit card. Got our booking. 2 days later, they called needing to add our middle names for $800 more! They said we will be denied boarding. I said nope. We flew. No issues. That was a smart scam. They also told us that we need to pay $100 for each passenger so we can sit together as a family. I said nope and went to airline’s website to pick our seats together. Another smart scam.

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    CheapOair
    Response from CheapOair

    No response from the customer when requested to provide booking details for validation.

    Customer ServiceContract & TermsPriceRates

    Reviewed July 22, 2023

    Fraudulent company. They booked my return flight on 8/29/23 instead of 7/29/23. When I asked to change the return flight, Cheapoair supervisor told me it will cost me $1700 for a return flight from Orlando to Chicago for 9 people. I said it's ridiculous, and all of a sudden price dropped to $850. And, here's what happened, the "supervisor" changed my departure flight from 7/22/23 to 7/29/23 without even notifying me. I'm doing my online checking night before my flight and it turns out that my departure is on 7/29/23. Since 5pm until 4am I was on the phone with Cheapoair and no assistance at all. Ruined my whole vacation, wasted my money, didn't offer any solution and at the end told me that reservation fee is nonrefundable.

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    Customer ServicePriceStaff

    Reviewed July 20, 2023

    The service agent I spoke with on the phone was amazing. He listened to what I said and understood what I said. He gave clear run down of what is possible regarding the change. When the call got disconnected he called me back in a timely manner. This was after I had wasted 45 min on the computer trying to accomplish the same thing. I was ready to give up on CheapOair and give them a scathing review. But after the phone call I will use Cheap O Air again.

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    PriceStaffEase of UseRates

    Reviewed July 18, 2023

    Purchase round trip from Mexico City to Buenos Aires, Argentina. Good service. Good price. Your website worked smoothly and is user friendly. I shopped around and you had best flights at best prices. I could find better deals. Only comment would be to allow seat selection at no cost to members. Thank you.

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    CoverageTechStaff

    Reviewed July 7, 2023

    Don't ever book anything with CheapOair, greed is all they swear by. They got my 5 year old stuck in West Africa because of their own agent's mistake. I'll discourage anyone to book anything with them at least until they fix my issue.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed July 7, 2023

    I bought a ticket last night from Toronto to Bogota. It was a family trip and they canceled. I called 8 hours after and they said they will refund me 20% of the ticket which is outrageous. I checked with Air Canada and Latam and their policy was free cancellation during 24 hours. The customer representative wasn’t helpful. I asked to change the dates and they were charging $400 dollars more ???? So no refund, impossible to change the dates and I waited 50 minutes for this answer. I have a picture of the payment unfortunately the option of adding a picture is not available. Date of experience: July 06, 2023

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    Online & AppEase of Use

    Reviewed July 4, 2023

    I like using Cheapoair for all my bookings because it is very easy to order the plane tickets. I highly recommend this app to all my friends and family and they all think it’s great. The cheapoair website is not hard to use. My friends told me they all use it and also recommended to all their other friends.

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    Customer ServiceContract & TermsPriceHonesty & Transparency

    Reviewed July 3, 2023

    I bought the ticket on June 7. For June 29 and they canceled my flight I was at the airport and they says there’s no booking. I’ll call them and they told me two different things airline. Cancel your flight and V. emailed you on the nine which is I didn’t received any email from them and then they told me you cancel your flight with the airline bunch of the lies an airline told me this is what they do. I end of drove to the other town. Buy a new ticket to get to my vacation cost me way too expensive and they won’t accept it.

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    Response from CheapOair

    We are currently working with the customer and airline on his concerns.

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    PricePunctuality & SpeedEase of Use

    Reviewed July 3, 2023

    Using CheapOAir was intuitive and clear. Switching between various dates, times, airports destinations was simple to find the best deal. Charges were straight-forward and fair. The checkout was fast and efficient with plenty of reminders to check all details before booking. The itinerary was sent immediately, and it was equally well laid out and easy to read and share.

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    Verified purchase

    Reviewed July 1, 2023

    Add-ons somewhat confusing. Flight picking went well. Generally understood the options presented and able to choose without too much confusion. Hope to use CheapoAir again down the line in the not too distant future. We have communicated our travel plans to our co-travelers and hope that they can join us.

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    Sales & MarketingPriceOnline & AppStaffRates

    Reviewed July 1, 2023

    I was confused when I checked the seat I booked on the app is different from the one showing on the map on the website. The agent confirmed my choice and problem solved. Another issue I had, is that the seat pricing on the app wasn't accurate.

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    PriceStaffEase of UseRates

    Reviewed June 30, 2023

    although I shop around for other pricing options I always find myself coming back to Cheapoair. The prices and fees are the cheapest I found, always. The competition does not even get close. Your site is easy to navigate and also easy to understand. I like the feature that offers an alternate options from nearby airports. I used that option a few times already. Is very convenient. Thank you.

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    Customer ServiceCoveragePriceMaintenanceStaffBillingRates

    Reviewed June 30, 2023

    We made a reservation and my credit card didn’t go through the first time so a rep called and insisted we had to cancel and replace the reservation to resubmit it for payment. Suspicious because the price increased $50 in those 5 minutes and I ended up paying more. Changing the price was an obnoxious move. We also had a ton of problems with the site because my son is 12 and we kept getting an error message about him being 12 for the entire trip to count as a child, which he will be.

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    Punctuality & Speed

    Reviewed June 22, 2023

    When can I check in for my flight on 6/22 at 12:49 leaving CVG landing in Atl? I have checked my inbox for early check in and I have gone online to the Frontier Airlines site to check in but could not use the reservation number I was given when I completed the booking.

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    Customer Service

    Reviewed June 21, 2023

    I hope all this works out. Giving you glowing remarks cause of ease. This ticket is for a friend to visit with us in September. The site however did not let me select a seat or add his passport number or deal with checked baggage. So I hope the link in the text messages and emails that were sent to him will enable him to do this. The passenger is Thomas **.

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    Refunds & Payouts

    Reviewed June 20, 2023

    I didn't like that I cancel one of my flight and then couldn't rebook my trip after that because I couldn't get my money back until 7 - 14 days. Then I didn't have the extra money to purchased the ticket to fly back home, this is not the way I expected to see how this happen.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed June 19, 2023

    I called late at night to confirm my ticket and agent was very efficient and knowledgeable. I felt confident that everything was taken care of. I will book all my flights with Cheapo air from now on. The agents are always very courteous and helpful. I know that if I need help I can call day or night and I will get to talk to a real person and not a machine. They have many options to add to your flight such as travel insurance and seating.

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    Sales & MarketingPriceOnline & AppEase of UseRates

    Reviewed June 19, 2023

    Thank you, all I can say is that you make it really simple and trustworthy. You can try to lower the prices though, Kiwi.com is ahead of you now. Unless Kiwi is also yours, you should consider having lower prices. The app is really easy to use and the website as well.

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    Contract & TermsPrice

    Reviewed June 17, 2023

    An easy and thrifty way to fly! I would do this again - and probably will! A++++ service and beyond! It was actually much easier online than I imagined! I will finally get to see Seattle again - which I have not done in over 50 years! This will, I hope, encourage others to try Cheap-O Air before making any other arrangements with anyone else.

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    Customer ServiceStaff

    Reviewed June 17, 2023

    Cheapoair/OneTravel customer service is poor. We could not reach their customer service rep after more than an hour of failed attempts. Our airline reservations with Cheapoair/OneTravel were completely revised 5 days after booking, revising arrival in Newark on Aug 30, departing 10 days earlier with a 7 hour layover. It took us 2 hours on the phone with a helpful United Airlines representative to resolve this.

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    Verified purchase

    Reviewed June 15, 2023

    Traveling from Denver to Bamako Round trips, my trip back to Denver is too long. 36 hours. But that is all I can get so far. Hope to have less travel time on my way back to Denver. If is there any opportunity to get 26 to 28 hours travel time on my way back to Denver from Bamako will be appreciated.

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    Coverage

    Reviewed June 13, 2023

    Mr. ** provided me with the best and most pleasant experience booking with a travel agency. He took all my worries and concerns away and replaced it with full trust and confidence. He even went out of his way to look for another flight as a back up in case my nieces miss their connecting flight. We're concerned that clearing Immigration, Customs and going to the next gate might take longer than 2 hours.

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    Reviewed June 13, 2023

    After purchasing my ticket I found that I had to pay extra for everything else - seat assignment, luggage, even for downloading and printing my gate pass, all of which I have declined to do. I will not ever use this app again, nor will I recommend it to anyone else. I only used it because after searching for "united airlines" I was directed to this site.

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    Customer ServicePriceStaffEase of Use

    Reviewed June 13, 2023

    The service was great, it was easy to navigate through. The customer service was also amazing, the workers were so kind. We will definitely recommend Cheap-O-Air to all the people we know and will use it in the near future.

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    Punctuality & SpeedStaff

    Reviewed June 12, 2023

    After finding my itinerary, I clicked too quickly and didn't check the times for flying back home to Rochester. I contacted customer to see if they could help me change the flight. She said that she could. Well when she found a decent flight to fly home which was only 5 hours I said, "This is fabulous." She then told me it would be 249.00 each person plus taxes and fees. Well I think that is absolutely crazy.

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    CheapOair
    Response from CheapOair

    This has been resolved and tickets rebooked with customers approval.

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    Customer ServicePunctuality & Speed

    Reviewed June 12, 2023

    I booked my trip and I had a fifteen hour layover That I didn't realize I did. I had no desire to wait 15 hrs in an airport. I contacted customer service and the supervisor handled my issue right away. Thank you.

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    Verified purchase
    Punctuality & SpeedTransparency

    Reviewed June 11, 2023

    This time is just like many, many times before the 'pandemic' lock down. Quick and easy search, clear steps to order, and explanations in order review made booking process a breeze. As I always did since your inception. And wishing you continued success!

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    Verified purchase
    PriceRates

    Reviewed June 10, 2023

    I was not informed about the charges to select a seat initially. In fact there were flights where no seats were available without a price. I am highly dissatisfied with the seat selection procedure made available by CheapOAir.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 8, 2023

    It was a very good experience booking with CheapOair. There has been so much improvement over the years. Would gladly recommend the site to friends and relatives. Easy, quick with incredibly wide variety of options for flights to choose from.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 7, 2023

    I received a call from a staff of Cheapoair. He tried to convince me to buy a travel protection. I really don't like it as the way he said that seem to force me to buy it even though I said no two times.

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    CheapOair
    Response from CheapOair

    Very sorry for the inconvenience, we do make follow up calls to make sure that it was not an oversight for a product that can be very useful, however, we will certainly pass along your feedback.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed June 6, 2023

    Charged my credit card 3 times. I called many times and nobody can help. I didn't receive booking status after two hours. I still waiting for booking conformation. How long do I waiting for? Please response as soon as possible. Thanks!!!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 5, 2023

    I am confirming the flight. Your staff was very professional, time conscious, and reliable. He took his time to search the flight with me on the phone and did all I wanted. Your services are very excellent, cheap and I would recommend your services to my friends, families and others. Thank you very much.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 5, 2023

    I enjoyed booking with CheapOair.com. It was easy and prompt. I am now ready to flight and I do recommend this service to everyone out there. When booking make sure to book with the best cheapoair.com. I know I will definitely use this service again.

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    Verified purchase
    Customer Service

    Reviewed June 4, 2023

    Hi, The booking went straightforward, however I am having difficulty with your app. I do not remember my password and have requested a reset 3 times but have not received an email with a reset code. I will write to your Feedback@cheapoair.com and see if I get a response.

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    CheapOair
    Response from CheapOair

    This is resolved.

    Profile pic of the author.
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed June 4, 2023

    Been buying tickets from them for many years and when it comes to the customer service it's very bad. I had tickets to fly to Paris and I wanted to cancel and they don’t give refund because you purchased cheap tickets. $900+ it’s cheap? I got sick and I can't fly. I understand keeping a fee but not full amount. It's unexpected. I will not recommend or buy any more. I have screenshots of the customer service conversation.

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    Customer ServiceContract & TermsSales & MarketingPriceOnline & AppRatesHonesty & Transparency

    Reviewed June 2, 2023

    First time booking with this website. The flights looked like a great deal until I started the booking process. The price said taxes and fees included, then I was charged a fee for using their website ($16). Then I paid a $60 fee to upgrade out of the cheap seats for each direction of the flight. Then booking the seats had an additional charge for every segment of the trip 4 more $15 charges for departing and returning trips. Trip ended up being $250+ more than the quoted price.

    The entire time I was working on the website every page tried to sell me a hotel and car. I am staying with family. If I say NO to a hotel and car, once should be enough. Then I received separate emails and charges for each of the upgrades (so 6-8 charges and receipts) which is not good for business travel reimbursement. And I have emails still trying to get me to book a hotel and rent a car. Probably going back to Kayak because they are simple and honest upfront with charges.

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    Verified purchase

    Reviewed May 31, 2023

    Awesome. I have used this service for many many years and they have not failed me yet. I do recommend this service to all of my friends when they ask me about booking a flight. Thank you all for making my life more stress-free.

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaffRatesTimeliness

    Reviewed May 31, 2023

    I purchase a ticket online. I did not receive an email from the company. I waited for the next day still did not received an email. I called spoke to an agent ask him about the email. They told me that they sent it twice. I still did not receive it, I asked him to send it to my other email so he can send it to me. I gave him my new email still no email came through the next day after that I have received my ticket information in my original email find out section says check your spelling name it was a mistake by the computer-generated names that they have the last name first name are the same. I could not fix it because it was already 24 hours. I called the customer service.

    I cannot believe the way That they handle the issue don’t allow you to speak, and they be yelling at you they told me there’s nothing they can do. And I have to cancel the ticket that will make me to lose $150. And the same ticket price now went up to $700 more and all the seating that I have a purchase, for $400 that I would lose too. I could not believe the customer service treatment I called and I asked for a supervisor supervisor asking me for my documentations I sent it hem and I was told that he will call me tomorrow never did so I called and spoke to another supervisor.

    Told me that supervisor is taking three weeks off so I asked her how we going to fix this. She told me let me talk to the airlines she put me on hold for 1 hour and a half and then she came back saying there is nothing she can do. I have to cancel my ticket to purchase another one and pay all the difference which means about $1500 Loss is this is normal is this is fair for any person that purchased a ticket from this company when they making their own mistakes by not sending me the email on time I have everything registered the moment that day did the charge on my ticket and the moment I have received the email after 24 hours. Company like this should not treat us like that.

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    Customer ServiceStaff

    Reviewed May 31, 2023

    One of the best customer service, it was very easy to make reservation, your person was very helpful and attended to what I was looking for in this package. I would recommend my friends, and the call back while we made the commitment. Thank you.

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    Verified purchase
    Customer ServiceContract & TermsPriceBilling

    Reviewed May 30, 2023

    I have spent just over 2 hr. 30 min. booking my flights to Calgary and return. I thought I was finished and then suddenly the flight was going to cost an extra hundred dollars because of high demand or something. Luiz had to phone me twice about flexible ticket protection and the cost and payment. He was great but the whole process including these comments took too long.

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    scott increased rating by 2 stars.
    Customer ServicePricePunctuality & SpeedRatesTransparency
    After a positive interaction with CheapOair, scott increased their star rating on May 30, 2023.

    Updated review: May 30, 2023

    Well, they made it right, finally. It took hours, but they were able to make me a new round trip. They even offered me $100.

    Original Review: May 28, 2023

    I booked a round trip ticket from JFK to Milan. Later I realized I needed to change the date of my outgoing flight and could not get a reasonable price through CheapOair. Not their fault. So I did find a flight directly through Delta. So I purchased a one-way ticket. Now CheapOair tells me that I will forfeit my return flight if I do not take the originally purchased departure flight. Then they sent me on a wild goose chase to the airlines who repeatedly told me that CheapOair CAN update the reservation. ONLY they can update the reservation - so I can return on the originally booked flight. But they continue to deny, deny, deny! And there is no recourse! Hours and Hours on the phone with them!! Criminals! Now I will likely have to forfeit the entire purchase and then buy a new flight from Milan to JFK. But NEVER through CheapOAir again - the name should have been a warning.

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    CheapOair
    Response from CheapOair

    Glad that we could assist you in getting this straightened out. We certainly appreciate the updated rating.

    Verified purchase
    Customer ServicePrice

    Reviewed May 28, 2023

    I received the confirmation reserved for my husbands' flight in my email. I appreciate the assistance in this matter. The confirmation was clear and accurate. It is my belief that more people should use this because it is less expensive and convenient.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed May 27, 2023

    Changes are frequently made and difficult to resolve efficiently. Service agents are incompetent. Tried to book us a change in flight after our connection and I had to correct them. They are stuck with certain airlines making it tough to be efficient and avoid long flights/connections. Customer support is horrible for Canadians as it’s a long distance call and long time on hold to New York. I booked another airline to avoid connection issues, and when we missed our first flight our whole booking was automatically cancelled. Only way Cheapoair was going to resolve was to charge me new tickets to Europe and lose my other money. Frustrated and stressed a day before our travel to Amsterdam, I called the airline direct (KLM thank you!) and they took the entire booking away from Cheapoair, and reinstated our flights at no cost. I’ll never book through a discount travel company again. Use the Airlines, it’s not worth the stress.

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    Price

    Reviewed May 25, 2023

    While I was told I could do better by going directly through the airline, even with the fees, it was faster, easier and cheaper to book through Cheapoair and that is why I always come back! Thank you for the great service!

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    Price

    Reviewed May 25, 2023

    Thank you for making this trip possible and more importantly, affordable. The flexibility mixed with programmatic, on-the-spot research for the best option was superb. You all have made this trip happen for me. I will be able to be with my buddies and their families to enjoy the holiday weekend in a place I have never been. We are going to catch some big snappers and hit some nice drives.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed May 23, 2023

    This is the 2nd time I do review over this booking **. Your company never done anything to help me with my delicate situation. I contacted 6 time and explain my situation. The only thing your company did it, was offer me to book again another trip. My husband calls United Airlines directly. The supervise from tickets department understand our situation and give us better solution. They cancel my book and 24 hours later, returned my 100% over the value tickets with no penalty for cancellation. We don't ask for refund, but they give to us. Was surprise how this end. Also United, being very surprised for your company handle this delicate situation.

    Today, you sent me an email to try for get ANY credit over this refund. NO, NO WAY this it's not from your help. Your customer service and my horrible experience with CHEAPOAIR is VERY DISAPPOINTING. I NEVER WILL RECOMMEND TO ANYONE TO TRUST THIS COMPANY.

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    Punctuality & Speed

    Reviewed May 21, 2023

    Booked flights from Toronto to Vancouver - gave us a one-stop in Winnipeg. Turned out the layover was 8 hours. What we were not told was that our luggage was not booked through, so we had to collect it and check it back in. Winnipeg airport does not allow passengers to wait near the gates. The gate area of this international airport closes at 10:00 and reopens at 3:00 AM. First I’ve heard of an international airport closing for the night. We had to wait near the baggage claim. Terrible experience all around.

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    Verified purchase
    Customer Service

    Reviewed May 20, 2023

    Re-scheduling request has been cryptic and out-of-synchronization, with multiple requests received and the result not registered until I called a customer service clerk via VOX & followed up on it. Received a HAVE WE SENT YOUR CONFIRMATION E-MAIL two days before getting the confirmation. It looks consistent now, however.

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    Verified purchase
    PriceStaff

    Reviewed May 20, 2023

    I bundled my flight tickets with car rental. The car rental had my daughter as the primary driver which she is not. It will cost more to cancel and reorder because it won’t be bundled. UNFAIR! This was your error.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2023

    Had to call to get one seat on multiple flights confirmed (bank error). Easy and painless! Fantastic service! Much better than Orbitz. And the deal on the flights was pretty decent as well. All in all, a fantastic experience and hopefully will be repeating in the future.

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    Verified purchase
    PriceRefunds & PayoutsRates

    Reviewed May 18, 2023

    Very expensive and abusive rate charged for a date change 180 hours prior to flight. Willing to pay for the date change but not as much as the amount charged. Please review your rates to benefit all customers and continue using your airline.

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    Verified purchase
    PriceStaffRates

    Reviewed May 18, 2023

    I love your website. You guys are amazing! Great prices, excellent facility. Thank you so much for everything you do and for these great services that you provide! I really appreciate it. Keep up the good work. Thank you!

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    Verified purchase
    Customer ServiceBilling

    Reviewed May 18, 2023

    Everything seems to have gone well but my credit card payment was denied several times. I called the bank and they could not determine a cause for the denial. They solved the problem, and the final request was approved. All went well after that.

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    Verified purchase
    Sales & MarketingStaffEase of Use

    Reviewed May 18, 2023

    Thanks for all. Always have a great deals and a great promotions for the all my vacations are great services. Easy to used. Thanks again for everything.. Thanks for the service people for the help on my questions.

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    Verified purchase
    Customer Service

    Reviewed May 16, 2023

    I called and spoke to a man named Steve and ask of there were any shorter layover alternatives. Notably the long layover. He was pleasant and searched to see if there were any earlier flights from Chicago to Anchorage. He said give me 3 minutes and he would search. Unfortunately for me none available.

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    PricePunctuality & SpeedRates

    Reviewed May 16, 2023

    I was in the process of booking a car for $47. Before I could book it, the price went up to $50 some dollars. Since I can't pay the increase at this time now, I have to wait until I get paid on June 3 to book a car.

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    Verified purchase
    PriceStaffRatesHonesty & Transparency

    Reviewed May 16, 2023

    I felt like there were hidden fees thrown into the price at the very end, and also, can you and United please get your information together. For ex. This asks for an "order number". I cannot find such a thing. There are all kinds of different numbers, and not you or United ask for the right thing, so how am I supposed to know what you need? It's frustrating! This was my 2nd bad experience with Cheapoair. I won't be using it again.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedOnline & AppEase of Use

    Reviewed May 15, 2023

    The app is very easy to use and is accurate for all types of users. I have been able to find the right flight and the best time for me. My schedule is flexible and we are both on the same schedule. Thanks you for your support!!!

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    Verified purchase
    Staff

    Reviewed May 15, 2023

    With my mom's help and the help of the representative, they were able to get me the cheapest and fastest flight. I'm happy being with Cheapoair and how things were handled.. I am definitely having family and friends go through them.

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    Verified purchase

    Reviewed May 15, 2023

    I found the best deal on CheapOair and the booking process was smooth. However, you can improve on e-ticket delivery because I received mine a little bit weird. However, I checked on the airline company's official website and found my tickets there.

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    Verified purchase
    Customer Service

    Reviewed May 14, 2023

    The process was easy and so far no problems. However, I have not received the boarding pass and I was not told how long it will take. I am to keep checking email? And there is also a possibility that I may not get my boarding pass?

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    Verified purchase
    Customer Service

    Reviewed May 14, 2023

    I have used this service a number of times. All good with me and the service provided. Everything was done on time with good service and call backs by phone. I will definitely use this service again as I have used before a number of times.

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    Verified purchase
    Customer ServiceOnline & AppEase of Use

    Reviewed May 12, 2023

    I went online to several travel sites and then back again to CheapOair, always my first pick. Their website is easy to navigate with many options. Almost as soon as I'd booked my flight online, I received a call from Amara, who reconfirmed what I had booked, then selected seats for me, and checked to see if there were baggage fees. She ensured that I had everything that I wanted and needed. Much more service than I had anticipated!

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    Verified purchase
    Staff

    Reviewed May 12, 2023

    Everything went smoothly. It was a simple process. I believe I got what I needed to complete my destination plans. I'm flying overseas for the first time. I've never used an online service before, so it's a fresh experience. I thank you for the help in advance.

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    Verified purchase
    Rates

    Reviewed May 12, 2023

    I have used this website a few times & I absolutely love it. I found this site has the best rates. I would definitely recommend to friends and family. In the future I will continue to use this web site.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 12, 2023

    I booked our family flight and was so easy and got the confirmation by email, this is my fifth or seventh experience with CheapOair. I will keep booking with such an excellent website, I advise each traveler to book with them.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed May 10, 2023

    After 5 days of receiving the booking confirmation, no credit card verification, no payment made at bank, no billing and therefore tickets not issued and the procedure still pending. 5 days of consecutive calls, emails and chats, still the issue wasn’t resolved and your billing team did not attempt to retrieve the amount (6042$) from my account yet. Booking is frozen and no one is helping me.

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    Sales & Marketing

    Reviewed May 9, 2023

    My trip is not until august but I have use the airlines service several times. They are great. So yes I would recommend this service to my friends and family. If the service take military discount I will submit at the airport. Thank you.

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    Verified purchase

    Reviewed May 8, 2023

    It was easy to make reservations and lots of correspondence was received to make sure I had what I needed. I believe that the process was efficient and met my needs. Thank you for the opportunity to give feedback. I now look forward to upcoming travel, hassle-free.

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    Verified purchase
    StaffEase of Use

    Reviewed May 8, 2023

    I'm confirming receipt of my booking from San Francisco to Kenya and back on August 22, 2023 and September 8, 2023 respectively. The booking was very easy and the website was also user friendly. There were multiple offers given during the booking.

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    Verified purchase

    Reviewed May 8, 2023

    There are too flight option that are available. However, I need more detail of check in bag weight as well as add more weight on it. Otherwise, everything are good. It is easy to find and I would totally recommend it to my friend.

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    PriceStaffRates

    Reviewed May 7, 2023

    Had the best experience on this site because price, and customer care was a 10. Other site could not compare to this one. I often select the best out of all and you won a few times. So I would always recommend this site to others.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed May 5, 2023

    I have received my trip Austin to Bangkok, I do need for promotion code for future my plan to trip international or democratic, I really need for promotion code, I was talking with your agents, they couldn’t help pretty bad, Thanks.

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    Verified purchase

    Reviewed May 5, 2023

    I received my Confirmation Online in the moment I asked for it. The person who assisted me was so nice. She recommended me another services, as get my check in and boarding passes before my trip, also she told me about the seat, that I can asked at the counter that I am senior so I can get a preference seat for my trip.

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    Verified purchase
    Customer Service

    Reviewed May 5, 2023

    Great service and follow up. Really like it. Happy to be going to Ireland on a great airline. I am looking forward to golfing and enjoying time with friends. The ease of finding a flight allows me to focus on fun

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    CheapOair
    Response from CheapOair

    Thank you for the feedback, your trip sounds amazing! have fun.

    Customer ServicePricePunctuality & SpeedBilling

    Reviewed May 5, 2023

    This company is nothing but a joke all around. They did not charge my card on the due date. I got several notifications my payment was late. I had to call them 5 times. Oh They do not have 24-hour customer service or chat. Then they asked me something about my card. I could not find the card then they suggested me to cancel the card and request another one, Then the nightmare got even worse. They charged me a late fee and, they reduced my credit line without notifying me from 3k to 450 dollars. I owed them only 180 dollars and for months I did not owe them anything. So they do not value their customers at all. I have 14 cards with a total credit limit close to 90k and my credit utilization is 8% and this stupid company claimed I owe too much debt. I mean. I did not even use half of the credit they gave me. 180 dollars??? Are you serious??? Learn from Amex and Discover. This company can not be taken seriously. Avoid as much as you can.

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    Verified purchase
    Staff

    Reviewed May 3, 2023

    Your agents never were able to inform me with certainty what are the covid travel restrictions for this flight from Cun to Mia. I invested 1 1/2 hours trying to find it out. You need to have handy info about this kind of restrictions and train your agents about it.

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    Sales & MarketingStaff

    Reviewed May 2, 2023

    It was easy to do the booking on your website. Your guidelines are clear and user-friendly. I would recommend CheapOair to friends to use in search of reasonable tickets. For other services, I felt pressured to subscribe to them. Once skipped, they should not pop up again trying to persuade the client.

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    Verified purchase
    CoverageStaff

    Reviewed April 30, 2023

    I found the airline best for the multicity route without any problem. The trip is far ahead, so purchasing the insurance available for a refundable ticket makes for peace of mind if there should be a problem, The booking system was clear and user-friendly.

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    Verified purchase

    Reviewed April 29, 2023

    I was dissatisfied with two other travel agencies. They are bad. Cheap0air was better for me. Time will tell if my 3 trips are going to be totally satisfactory, but I am hoping that all goes well. Three years ago, I received poor hotel service. This time I didn't reserve any hotels with your company.

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    PriceRates

    Reviewed April 28, 2023

    Phuket to Kuala Lumpur return flight with Air Asia. Thank you. It was pretty easy to book the flight. Have used you before. We like your website. You do a good job for a good price. We will use you again and tell our friends.

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    Verified purchase
    PriceOnline & AppStaffEase of UseRates

    Reviewed April 28, 2023

    I am a resort owner that has access to Travel agents for flights, hotels, etc but whenever I just need a flight I find that CheapOair is the easiest and fastest way to buy my tickets. The site is a little hectic and cluttered but I'm a web designer and it's more about personal preference for me. The site is intuitive and very easy to navigate. The prices are pretty good and I like how it gives me alternative dates, times and even airports as necessary.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2023

    Online process was easy. Called customer service with travel question. Operator was polite, had all the correct answers and was very professional! So far very happy with the CheapOair process. This booking is for international travel. I was happy being able to choose my seats and add meal options.

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    Verified purchase
    Customer ServicePriceEase of Use

    Reviewed April 26, 2023

    The site provided valuable assistance in finding affordable flight information and was simple and easy to navigate. I would readily recommend it to a friend. In the highly competitive market in which you operate, your offering stood out! I found it easy to use as an older and not very tech savvy client.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 26, 2023

    Wanted to undo a still UNCONFIRMED seat application while working in the website - live chats with two virtual agents on internet completely ineffective. They referred me to Interaction with 'OSCAR' via dedicated call-in number. RESULTS HIGHLY EFFECTIVE: He is a dedicated, efficient, respectful and helpful individual who COMPLETELY SOLVED my problem!!!!

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 25, 2023

    Good website, good customer service on the phone. I like them. I feel like they hear me and answer my questions. The price is not bad. Knowledgable, friendly, nice, patient. It's what booking flights online or over the phone is all about. What else is there to say? - Kent

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    PriceEase of UseRates

    Reviewed April 25, 2023

    It is so easy to navigate the Cheapoair.com site and the prices are reasonable. I love going to Cheapoair for all my flight tickets. I never have any issues online or at the airports. I trust Cheapoair with my flight information and I trust they will provide a safe flight all the time. I have been using Cheapoair for 8 years now and I will continue to use Cheapoair in the future.

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    Verified purchase
    PriceRates

    Reviewed April 25, 2023

    Very reasonable price, we love it. And very easy to book the tickets. Thank you so much. I will book from here next time. And also recommend it to my friends. Another platform has fewer air flight options, with higher prices than here.

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    Verified purchase
    StaffResolution

    Reviewed April 24, 2023

    I've had lots of troubles booking my trip due to some technical difficulties, but I want to thank chat agents, especially Rif who stayed with me for over an hour trying to resolve it and basically holding my hand through it until I got a confirmation! Now to pack my bags and grab some sunscreen!

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    Verified purchase

    Reviewed April 23, 2023

    Thanks for serving me well; I’ve heard a good experience with your booking site. There were a number of options to choose from, and I got what suited my situation. I have no reason to not return when I need to. Thanks.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 23, 2023

    Booking was fast and hassle free. Website was easy to understand. Emails and notifications are very helpful for a first time traveler like me. I would definitely recommend CheapOAir to my friends and will definitely book another flight via this site.

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    Verified purchase
    Customer ServiceContract & TermsRates

    Reviewed April 22, 2023

    I was pleased with the process of booking my flight through CheapOair for the first time. The process was easy and the rates were fair. Also, I appreciate the follow up call to confirm arrangements. I look forward to using your site in the future and for even better fare choices.

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    Verified purchase

    Reviewed April 22, 2023

    I want to say that I have used this service before and I have no regrets of using CheapOair. They are efficient and reliable and can be trusted so your mind is on ease about you losing your money. I guarantee you won't have a problem. Thank you.

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    DAVID increased rating by 2 stars.
    Customer ServiceSales & MarketingPriceRefunds & PayoutsEase of UseRates
    After a positive interaction with CheapOair, DAVID increased their star rating on May 6, 2023.

    Updated review: May 6, 2023

    I am happy report that Cheapoair have issued a full refund in the form of a credit against a flight to be used in the next year.

    Original Review: April 22, 2023

    I booked a flight on WestJet using CheapOair. I paid an extra fee that I thought allowed me to change flights. I discovered I had booked on the wrong date. I needed to move things 1 day back. Total cost of the flight with taxes $300. CheapOair wanted $410 to change the flights. Said no charge on their part. They said WestJet would charge $410. I checked and found flights were still available at same price I paid. I phoned Westjet and they said that if I had booked through them, the charge would have been $100. I phoned Cheapoair back and, after review, they said the charge would be $200. I asked for a refund in a form of a credit and they said they would send. Refund never arrived. I booked new flights through Booking.com for $277 including a fee to allow me to make changes. Cheapoair has a great site and is easy to use but appears to be a scam outfit.

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    Staff

    Reviewed April 22, 2023

    Had a great experience, thank you! I will recommend this web to everybody that I know. It was very helpful and easy to book ticket! Thank you! Hope I have a excellent trip and safe return! Please keep it this way and have great time!

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    Customer Service

    Reviewed April 21, 2023

    I have received reasonable ticket with a very good service from all partners in the journal. I all received emails from them and have detailed information. I will recommend my friend to find their ticket here for their next travel.

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    Customer Service

    Reviewed April 20, 2023

    It seems I did not book the rental car yesterday, did it today and received an Email confirming. Fox Rental Car - not clear if they have a desk at the Toronto airport, or a shuttle (to their Mississauga location), or if I have to take a cab there...a response would be appreciated.

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    CheapOair Company Information

    Company Name:
    CheapOair
    State/Province:
    NY
    Country:
    United States
    Website:
    www.cheapoair.com