CheapOair Reviews

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About CheapOair

CheapOair allows travelers to easily access multiple quotes from hundreds of hotels, airlines, cruise lines and car rental companies to ensure that each customer finds a deal that best accommodates their travel needs. CheapOair strives to provide the best customer service to help customers through the booking experience.

Pros
  • Great fares and travel deals
  • Price-match promise
  • Earn up to 2x points with app
  • ClubMiles rewards program
Cons
  • Cancellation fees
  • Nonrefundable tickets and fares

CheapOair Reviews

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    How do I know I can trust these reviews about CheapOair?
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    Page 7 Reviews 835 - 1035
    Verified purchase
    Communication

    Reviewed March 20, 2024

    Hello, you have very good with your information and kept me informed about my upcoming flight. Also my flight in July to Manchester in England till October. Please keep me informed about both flights. This is the 20th time I have used your company and you have always come through for me. Thank you.

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed March 19, 2024

    I was okay with the service from you until your salesperson charged me twice for the same service. Now I have to watch my account to make sure that the money is returned to my account. He acted like it was no big deal, but it was to me. Mistakes like that should be rectified immediately not 7 to 14 days later. I am not happy with that at all.

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    Verified purchase
    PriceStaffRates

    Reviewed March 19, 2024

    When I was booking my flight, the prices are always great. I always like the price Cheapoair has. The prices are great, Am always happy buying tickets with cheapoair, because of the excellent prices. I would recommend this to everyone who is looking to buy tickets for a flight.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed March 19, 2024

    I always enjoy booking here. Information advised is the same as booking charges and services. The fast feedback is also a plus. Additionally, there the availability of the online chat makes it very convincing to query any concerns or issues... Keep up the good work! Looking forward to traveling again soon. Will be back to book in a few days. Going forward this will be my go-to for bookings. Thanks again for the awesome service in online booking.

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    Verified purchase
    PriceRates

    Reviewed March 19, 2024

    I’ve been a customer since 2016 and it’s been a great experience overall. I just booked with UNITED and I couldn’t have gotten a cheaper deal. Prices and flight selections are flexible and checkout is easy. I would highly recommend to family and friends who may want to travel internationally or domestic especially with USA major airlines!

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    Verified purchase
    CoveragePriceRates

    Reviewed March 19, 2024

    Easy enough to book, but the pricing that was itemized in my bank account is different than what my confirmation says. There is an additional charge, and I don't know what it's for. Lots of flight options were presented. I could do without the constant upselling - car, hotel, insurance, etc.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed March 15, 2024

    When I bought the ticket you charged me extra $1000 which was refund 4 days late. Why extra charge? What is going to open if someone doesn't have extra money on his bank account? Additionally, no one says anything until I called. I think you should send me a message stating about the extra money that will be taken beside the one I paid for my ticket.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed March 13, 2024

    The CheapOair Online booking was quick and easy and found me a great price for my trip to Colorado Springs, Colorado for Labor Day Weekend. I really appreciate how easy they make this process and answering all my questions and concerns. I will always use them when booking future flights for myself and family.

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    Customer ServiceContract & TermsPricePunctuality & SpeedStaffLoan ProcessRates

    Reviewed March 12, 2024

    I booked a ticket roughly around a week and a half ago. Four days later after I booked ticket I called CheapOair to make a change to the departure date.. Before calling CheapOair I called WestJet to see if the change could be done. WestJet advise me because the ticket wasn’t book with them. I had to call CheapOair, I then ask WestJet what was their change fees were they advise me their fees was $105 and any fare difference. I then went on the WestJet website and check the price of the ticket. I noticed it was around the same price I had paid. I then went to CheapOair website, check the price of the ticket and noticed it was actually $10 less than what I paid so I figured in my mind I would only have to pay the change fee and there would be no fare difference since the ticket is the same price. I originally paid $790 for the tickets when I go on the WestJet website to book a whole new ticket it’s $679.00. When I went on cheap website their price is $720.00.

    I proceeded to call CheapOair and ask to have the ticket change. I was told it was gonna cost me $765 to make the change. I didn’t understand as WestJet change fee is only $105. There is no fare difference, why would I have to pay $765 to change my ticket. I was told WestJet is charging $175 USD per ticket. I was also advised there’s a fare distance of $265 USD when I didn’t even buy the ticket in US. I bought the ticket in Canada. I am Canadian. Why are you charging me in US. Totally confused. I am now stuck and I don’t know what to do. Westjet has been amazing but they can't help me.. I generally purchase tickets directly with the airline but was using affirm and with affirm you can only buy the tickets through CheapOair. I will never do this again. I still have to pay off my affirm loan, and have to go re purchase new tickets.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 11, 2024

    Very Pleasant every time I have called. Details are precise and helpful.. Always offer and explain the add ons. Will attempt to find the cheapest way for me. I often am looking at the airlines as I am speaking to travel consultant and this seems like a practical and good way to get tickets. Thank you.

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed March 11, 2024

    Quick and easy service plus the prices are reasonable. Way to access and variety of choices to choose from. Definitely will book through the app in the future and recommend friends to check it out. Traveling will be much easier from now. As I’m traveling a few times a year and always trying to look for the cheapest but reasonable prices both hotels and flights. Sometimes trying to book a car rental as well. Hopefully this app will help me to book everything easy. Traveling is my passion so I’m glad that I have found the app to make life so much easier.

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    Verified purchase
    PriceRates

    Reviewed March 11, 2024

    CheapOair is a good booking company, but it's not any cheaper booking flights separately, using different Companys, I think next time I will just book everything at once. Then there is Packaged Deal, You need to be aware that the luggage is what gets you, on the price. Whether you book, Separate tickets or all at once, it's not saving any money it just takes a bunch of time to figure it all out. You can easily get a couple hundred dollars wrapped in luggage, depending on where you are going.

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    CheapOair
    Response from CheapOair

    Baggage fees are not a Cheapoair charge as we are the booking engine, it is the airline who set's the bag fees, and many airlines now charge for bags and we do display it on our availability page. Our apologies for the inconvenience.

    Reviewed March 11, 2024

    Upon arriving in Los Angeles after a delayed flight from Toronto we found that Nu Can Rentals had cancelled our car reservation and now wanted us to pay double!! There were no details to this effect when we reserved through Cheapoair, although apparently this car company will cancel your reservation after 2 hours of your expected arrival.

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    CheapOair
    Response from CheapOair

    That is correct, if you do not inform them that you will be late they can cancel the car rental, and this is how many of the car companies operate. Does not matter who you book with that's their policy. Our apologies for the inconvenience.

    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed March 11, 2024

    I don't know where to begin. My husband and I are seniors who just retired and have been saving for a dream trip to Greece. We have limited funds and the price for the airline tickets was very expensive and this company had a price that we could afford I went ahead with the reservation book the tickets for the dates of the 29 of April to The 14 of May because we are doing a little cruise of the Greek islands. We paid for the tickets, got the confirmation and I put the papers away it was done oh nooo nooo nooo. Saturday I checked to see if everything was ok just to see and SURPRISE the return dates were wrong.… There, started my agony.

    I called customer service thinking that this could be resolved with a simple phone call but oh no the agents kept on transferring me I spoke to many people. Finally I spoke to a "supervisor" that concocted a story of How I had booked the wrong date and if I wanted to change to the dates that the ticket should be have been. I had to pay over $1000 or cancel or go on those dates we couldn't go on those dated because we would have been on the ship and couldn't change that either so we had to cancel the whole thing, the cruise refunded our money. Thank you Celestial cruises. We don't have that kind of money but wait we have insurance so we thought we would get our money back but something like this is NOT covered so we are out $2400. It took us over 4 years to save for our dream trip that will not happen. Well thank you CheapoAir. You managed to destroy some old people's dream.

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    CheapOair
    Response from CheapOair

    This has been resolved, our apologies for the inconvenience.

    Verified purchase
    Punctuality & Speed

    Reviewed March 11, 2024

    I always have a great experience with this company. Great job. Well done. I recommend to anyone. It’s fast quickly answering all the questions that you need, I been using this company for a while now and it is great. Very excited for another successful flight again. Thanks.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 10, 2024

    They don't want to help me to use my rewards points and add extras check-in bags. I would like to use my rewards points to get extra check-in bags. But when I call customer service, they don't help me with my concerns. What I can do? I regret to choose Cheapoair and I can't recommend to my friends.

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    CheapOair
    Response from CheapOair

    Reward points are not applicable for booking bags, the points are strictly for use with Cheapoair products like discounts off of your flight and hotel that must be applied at the time of booking, that is why they are unable to assist. Also adding extra luggage has to be done on the airline website if you have already booked and confirmed your reservation.

    Verified purchase
    PriceRates

    Reviewed March 10, 2024

    Booking was easy, got the dates and times that I wanted. Thanks, will surely recommend to friends and family and co-works as well. I will always book with CheapoAir. Check it out everyone before you make your final travel plans, you will get cheaper flights and for a better price.

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    Verified purchase
    Staff

    Reviewed March 9, 2024

    Thank you for assisting me and I truly I appreciate it! Great Job! I will probably fly with CheapOair for my next travel! I love how it is being so effecient and explaining everything to me. I wish for this company to soar high more and helped many travel dreamers!

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    Verified purchase
    PriceRates

    Reviewed March 9, 2024

    We want to book our seats but can't, my husband is six foot two and I am claustrophobic so being able to book our seats in advance is crucial for us even if we have to pay a small fee, we have flown with Virgin many times then the prices went sky high, flew with Aer Lingus a couple of times but missed the quality of Virgin but can see things have changed, all we want to do is book our seats, not asking for much.

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    Verified purchase
    Staff

    Reviewed March 9, 2024

    Yes I will recommended to a friend so they can travel a lot and save some money. With these easy steps to find a lot of places to search around the world to help you decided where to to go and have some nice time with the family and friends too to make some goods memories.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2024

    Booking was easy but didn’t really take the time to go over all options. I received a call shortly after booking from Scarlett, she was very polite and took the time to help me understand the options more, then helped me add a package. I will only book with CheapOair from now on. Thanks

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    Verified purchase
    PriceRates

    Reviewed March 8, 2024

    Got good prices but did not last long enough to get paid. At last found a good one but not the best. Thanks anyway. This worried me if it will take time for travel. But went on trying until I found one to my urgent requirement. Next time I will plan in advance and make full use of the prices as well. Bye.

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    Customer ServicePriceRefunds & PayoutsBillingTimelinessHonesty & Transparency

    Reviewed March 8, 2024

    I purchased flight tickets and cancelled the next day. I called them because when I purchased the flight they have a note saying there's 24 hrs of cancellation and they will refund the money. THAT'S A LIE. THEY ARE THIEVES or SCAMMERS however they have not refund me the money yet. When I talked to MARK ** ext. ** he said they will make the refund of both flight tickets but that I needed to pay $140 because they have a cancellation fee of $75 per person. Guess what? They kept charging my credit card stealing more than $800. So from my experience this company is full of SCAMMERS.

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppBillingRates

    Reviewed March 8, 2024

    Was good experience like always. The app is good, the response was quickly and the price is the best. The responses was good, the time of flights a little weird but results are good. I really appreciate, thank you for your effort. And responses. And the payment options are good too. Very easy work with affirm.

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    Verified purchase
    Customer ServiceRefunds & PayoutsMaintenanceTransparency

    Reviewed March 7, 2024

    Update: On March 7, 2024, Cheapoair sent us an email stating we would receive a $12.32 refund. Absolutely nowhere in the email did it state that they inspected the property for the safety considerations we pointed out to them. Cheapoair has no consideration for the safety of their clients. Beware if you are considering them!

    Cheapoair sold us a package that included RT flights from Buenos Aires to Iguazu Falls with the hotel included. The flights were fine. The hotel, La Cautiva Iguazú Hotel, was listed as a 3 star hotel. It was NOT! In our opinion, this is an unsafe place to stay in that the property is badly in need of fixing hazards. We contacted Cheapoair with our concerns, advising them that this place should not be listed until fixes are made. That was almost a month ago and we continue to get once or twice weekly emails asking us to give them more time. We don't want travelers to have the same horrible experience and Cheapoair is delaying action.

    Our observations included: broken light fixtures, numerous electrical wiring issues, peeling paint, dirt and mold throughout, cracked uneven pavement, musty smelling rooms, broken chairs in pool area, green mold floating and on walls and floor of pool, difficult to lock room. Additionally, the hotel is listed as speaking English. Only one desk clerk spoke English and she was not there most of the time. Date of experience: February 01, 2024.

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    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed March 7, 2024

    I tried to input my free aisle seat on my return flight to the USA, it did not work. I called the Cheapoair number and addressed my request with a representative. He told me that he will address it, but did not. I clicked this morning on "selected seats" on British Airways, it did not work either. I then called the cheapoair number again, waited for five minutes and decided to hang up because no one was answering. I got so frustrated!

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    Verified purchase
    PriceStaffEase of UseRates

    Reviewed March 6, 2024

    I like using ChepOAir services, since prices are low, very easy to use and find the best option for my flight. I have recommended your services to my manager and also to my family. When using it to find a trip for business issues, it was also very easy to find the best option, with excellent prices and the best airlines. Thank you for providing such a good service!

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    Verified purchase
    Staff

    Reviewed March 6, 2024

    I had spent hours on other travel agency and various airline sites trying to understand their respective program formats with little success and a lot of confusion. My experience with CheapOair and most especially Erick, your agent was refreshing. He helped me work through my flight itinerary for Oslo, Norway and back with clarity and patience. He was excellent at fielding my questions and making sure I understood. Thank You.

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    Verified purchase
    PriceOnline & AppRates

    Reviewed March 6, 2024

    Booked with Cheap-o-air on the website. It was very easy to book on this site. It was short and right to the question that needed to be asked and question that needed to be answer. The price was the best that I found for the flight, and it comes into a smaller airport close to my home.

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    Verified purchase
    Staff

    Reviewed March 5, 2024

    My agent Karen ** was very helpful to secure flights for my group from JFK to PMO on 10/2/2024 and return from CAT to JFK on 10/16/2024. She was helpful and professional and assisted me to make my reservation as easy as possible. I truly appreciate her guidance in this matter.

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    Verified purchase
    Sales & MarketingPricePunctuality & Speed

    Reviewed March 5, 2024

    I purchased a ticket today on early morning to try to see my father that had a heart attack. My baby developed flu symptoms in less than the 24hrs, travel with a sick baby will be a nightmare for all the flight and to avoid put baby on risk and the fellow passengers I decided to cancel, they charged me a fee. So disappointed of false advertising and lack of compassion.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 5, 2024

    Reservation was fast, clear, seamless. Fares are reasonably priced, connections also feasible, and customer service very appreciated. I have used CheapOair previously and I have always been satisfied with this travel agent. I would definitely continue using CheapOair and I would as well recommend it to others. On this particular occasion I had to contact Customer Service for a clarification concerning seats on the flights. The Assistants I spoke to on two occasions were very helpful and reassuring.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 5, 2024

    It was easy to book a flight with you. The only problems I had was when it came to picking my seat out it wouldn't let me pick and there was no place for me to get assistance for wheelchair. Other than that everything was easygoing, I know you can't help what the airline that I am flying on with how their booking does. Now they have already change my flight making me get in later than what I wanted so it makes it harder for the person picking me up.

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    Verified purchase
    PriceBilling

    Reviewed March 3, 2024

    I have been charged on my credit card on 3-2-24 an amount of $628.44 by Cheap O Air. Can someone explain this charge as I cannot figure out what it may be for. Total tickets, travel protection, baggage asst. and seats equals $4,618.84 but I do not see this $628.44. Please let me know where this number comes from!

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    CheapOair
    Response from CheapOair

    This has been addressed.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 3, 2024

    The process to make a reservation was easy with the help of the customer service. As seniors sometimes using online services are kind of difficult. However the lady was very nice looking for our needs as requested. We are handicapped and the use of a wheelchair is a need.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 2, 2024

    I like the way you help me when I call you, the perfect service you offer to me when I need it. Thank you. You're the best. I think I will recommend people to use this app CheapOair when they need airplane ticket. This is not my first time I use this app. Can you please work with me when I go back to Africa?

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    Verified purchase
    Customer ServiceContract & TermsCoveragePriceStaff

    Reviewed March 1, 2024

    Changed my flight 3 connectors vs 1 - had insurance- charged me over $100. Wouldn’t help with seats & I'm disabled. You wanted to charge me. I called airline and they did for fee. You cost me over 200 more than if I had done myself. Horrible - never use again!! I will continue to everyone to avoid CheapOair.

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    CheapOair
    Response from CheapOair

    You made changes to this booking way back in January 2 months ago. Insurance does not cover a change of plans it is for medical emergencies, lost and damaged bags and cancelled flights, so when it is voluntary changes you have to pay the fare difference and the change penalty. Also, in Feb the airline made a change to the outbound flight due to schedule change, we offered you a refund but you insisted on keeping the new flight with the connections. You are on American Airline and they charge for seat assignments and you had been advised to check with them for a "free" seat as we were unable to assign one or see one for free.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 29, 2024

    All good, I got everything I need, the process was easy and the flight details are already in my email. The flight layover is amazing and cheaper than any or booking site. This is our dream travel with my wife and uncle so thank you for providing cheap flight that we can afford.

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    Verified purchase
    PriceRates

    Reviewed Feb. 28, 2024

    Very pleased with my experience with CheapOair. I will book again if they have the price and flight I need. Flights were on time and I was happy with the experience. I will recommend to my friends when they have to fly somewhere.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 27, 2024

    One CheapOair representative told me I didn't have to pay a certain fee then I had another one tell me I did, finally I talked to somebody that reviewed all of the phone calls and determined I did not have to pay the certain fare but I had to email CheapOair and request them not to continue to try to take it out of my credit card, very much unused with all of this.

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    Verified purchase
    PriceRates

    Reviewed Feb. 26, 2024

    Booking a trip with CheapOair, going on their site and finding your destination had been made very easy. Also in finding good prices for airfares are very reasonable in comparison with other sites. Very good service. I would recommend this site to friend who would ask for a recommended place to check online.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppEase of Use

    Reviewed Feb. 26, 2024

    It's easy to book—there are many options to choose from. The app is easy to navigate. However, I was supposed to change my flight dates, but there were no flights on that date. I also chatted with someone, and she was quick to respond. Overall, it was well done. Thank you.

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    Verified purchase
    Punctuality & SpeedHonesty & Transparency

    Reviewed Feb. 25, 2024

    Thank you for booking, I think Delta is the best choice I do and can’t wait to trip to Europe. Finally I will see my parents after 31 years and I’m honestly to tell you that I’m so excited. Prague is beautiful city. Thank you for everything and my last trip was in Aruba.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Feb. 25, 2024

    Recently the need to travel more often has become a part of my life! 2 of my children moved out of state and finding reasonably priced airfare is very important. Booking my trip was easy and quick! I was presented quite a few options and was able to find one that worked best for me and the price could not be beat!

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    Verified purchase
    Ease of Use

    Reviewed Feb. 23, 2024

    I booked all flights and car rental on this site. I found it easy to navigate. It allowed an efficient one-stop-shop experience. I will certainly recommend this to friends, family, and work colleagues. This is not the first time I have used the site. I normally book all my flights through CheapOAir. Thank you.

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    Verified purchase

    Reviewed Feb. 22, 2024

    I am a very useful customer. I have never used my booking points. I would like to use them next time in order to take advantages of them. It will be an encouragement. Long time ago, I dealt with this agency very often. I have now more than 29000 points. Please let me know how to use them.

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 22, 2024

    I have been unable to do seat Assignment. I have made several attempts. Is there a time limit or is it first come first serve or do I need to deal with airline directly. I made plans early for my flight and would like to have everything in order. I would appreciate your input.

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    CheapOair
    Response from CheapOair

    This has been addressed.

    Verified purchase
    Customer ServiceContract & TermsPriceRefunds & Payouts

    Reviewed Feb. 21, 2024

    It Was easy to make flight arrangements online and anytime. 24 hours accessible. I would recommend to my family and friends to book at this website for cheap flights and many different options for time of departure, layovers and number of stops. Final itinerary was sent to email address expeditiously. Seating assignments still need finalization. However, paying for seats is getting ridiculously expensive. Baggage number and fees allowed seems to be adding more burdens to travelers. Food, meals also add to cost incurred to travelers.

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    Verified purchase
    CoverageRefunds & Payouts

    Reviewed Feb. 20, 2024

    I still have to see how my flight goes, but making me pay extra just in case I want to cancel or change is ridiculous! I shouldn’t have to get insurance on flights that I paid for in case they don’t get in on time. That’s not my fault. If I pay everything should be guaranteed.

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    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed Feb. 20, 2024

    Purchased tickets for flight to Bahamas next January. Selection flight was pretty simple and I received our confirmation. Not able to select seats during purchase of tickets. This option was very difficult to navigate. Finally decided not to select seats at this time. May try to access confirmation and select tickets at a later date.

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    Verified purchase
    PriceRates

    Reviewed Feb. 19, 2024

    I bought the ticket, It was the best price, It seems that everything went nice and smooth. I was able to choose from multiple airlines, since no one airline had the direct flights on the date that I was looking for, at the specific time. Besides the price, you gave me multiple alternatives from which, I was able to choose the one that fitted my needs. Regards. I will let you know, how the airlines treat me.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 19, 2024

    Amazing customer service, easy to book and very cheap flights. Emailed me quick with flight details and any information I might need. Was truly an amazing experience. Could not have been easier and I feel safe using this website. Could be easier to print tickets as well. Little scared at first to try it out so let’s hope it goes good on my first flight trip with this website.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Feb. 19, 2024

    It was easy to work with the site and find the good price for my airline ticket. One thing I noticed is the price was $50 less last week and now it has higher price. There should be a locked price when someone is trying to get the ticket. Sometimes you have to wait for other people to confirm the dates if you are going for the event like wedding.

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    Verified purchase
    Customer ServiceStaffBillingTransparency

    Reviewed Feb. 17, 2024

    Updated on 2/18/2024: No progress in my payment Verification as I booked Feb 16 and up to now Feb 18 still pending status. No ticket details. They sent me numbers to call but since I don't have access to call there is an option to email but they are unresponsive to it. What is the use of option email then. I hope they can improve their services when it comes to payment and calling their clients instead. Not a good experience for me. Please improve it.

    Original review: I have emailed the Department of Verification for my payment but I got only an auto response upon checking with my booking still pending for payment and it's been two days. I've been coordinating with the customer service agent but told me to email the CheapOair that I did multiple times. What I need is to verify my booking and release the ticket details.

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    Verified purchase
    Staff

    Reviewed Feb. 16, 2024

    I have a good experience with booking tickets with this APP customer support. So friendly and helpful. They’re having a lot of options to do with booking tickets, booking ride, booking best hotel and other options to have. This app is amazing. I personally love it to use app for all my trips, hotels and restaurants.

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    Verified purchase
    Price

    Reviewed Feb. 15, 2024

    On my booking I always find the best deal on CheapOair. I am that website been there to serve the community. I recommend anyone to get cheapoair every time they are looking for a better deal. Trust me you won't be disappointed. The cheap one and the best service ever.

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    Verified purchase
    Staff

    Reviewed Feb. 14, 2024

    Helpful and reliable. I booked my ticket with wonderful help and they are very accurate and reliable. They take time to get me the flight I want and they give me a pleasant booking at CheapOair. And they are accurate in sending me the request seat I want for my flight booking at CheapOair.

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    Staff

    Reviewed Feb. 14, 2024

    I had a very good experience with the agent to book my flight. When I choose my seats online afterwards, it shows it is free. After I confirmed, it popped out that I have to pay $19.95. It is not fair. I would not choose my seats if I knew it.

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    Verified purchase

    Reviewed Feb. 13, 2024

    What I did was to submit comment on how the service has been over the past 15+ years I’ve used this app. Have been very satisfied. My confirmation has been received and no problems. Hoping not to have any when we fly next weekend.

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    Price

    Reviewed Feb. 13, 2024

    I have been using CheapOair many times in the past. But this time, booking experience is not good for me. You start charging to select seats, which was not the case in the past. You also charge cancellation fees when cancellation takes place within the 24 hour period. This inflexibility is not a good experience for consumers because sometimes things come up and they need to be able to cancel if needed within that grace period of 24 hours. It’s fine to charge them if it is after 24 hours but not within that grace period. I will probably not be a returned customer after this booking.

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    PriceMaintenanceStaffEase of Use

    Reviewed Feb. 13, 2024

    Very user friendly and I am a surgery partner employee so time is important. Very nice airline to fly with. Very affordable and I found that there were plenty of option to choose from. My niece is going to school in Tennessee and we love bringing her home on her breaks.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 13, 2024

    My flight schedule was shifted slightly few times in the past. Nothing like has happened yet. No problems with checking and baggage handling. Your customer service personnel have been very helpful to me. I hope you keep up the good job. I will surely recommend you to my friends and family members as well as colleagues.

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    Customer ServicePriceRates

    Reviewed Feb. 13, 2024

    I would tell all friends or family about CheapOair and Affirm! Both are great services and go very well together! I Google cheap flights from Iloilo to Taiwan and CheapOair came up and had the best prices! I'll be taking another flight soon and I added CheapOair to my phone app! Thanks you guys!

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    PriceRates

    Reviewed Feb. 13, 2024

    Really easy to book. Great price. Booked car also but that price was also very good. I like that they are at hotel bookings. Thinking about using them for hotel. Also, will let you know how well the prices. I checked Delta and also Southwest. Went through United and got the best price. They put me through to their smaller airlines Spirit.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2024

    I was new at making reservations for flight tickets for myself and my husband. When I was making the reservations, I didn't realize that I should have put in my husbands name at the same time. So, when I seen my reservation was complete, I then called CheapOair to let them know that I didn't see when I was to add on my husbands name. They helped me out and as far as I know, I have two tickets now.

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    Sales & MarketingPricePunctuality & SpeedOnline & AppRates

    Reviewed Feb. 10, 2024

    Great deals, fast and easy booking. I always look for flights at Cheapoair because I know that I will find the lowest prices. If you are looking for flights don’t waste your time searching, download the CheapOair app and receive the best deals. With the app you’ll receive fly options, and when booked you will receive flight information in a timely manner.

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    Verified purchase

    Reviewed Feb. 10, 2024

    CheapOair made it so simple and pain free while booking my flight. This is not my first time using the site, and only plan on using it more in the future. I’ve shared with many others about this site and they would tell you the same. They DO have the cheapest flights. Thank you guys.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2024

    Great customer service and the agents are kind and knowledgeable. I will definitely recommend my friends and family to use Cheapoair to book a flight in the future. Please, promote the agent that she answer my call because she knows her job very well. And she made my booking flight very smooth and easygoing. Thank you very much.

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    Staff

    Reviewed Feb. 9, 2024

    Round trip to BNA, I am very satisfied with the service that was provided for me, Thank you for your service and continue to provide consumers with good deals (especially seniors). We need all the help we can get. I look forward to Traveling with American Airlines. I WILL RECOMMEND AMERICAN AIRLINES TO MY FAMILY & FRIENDS.

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    Customer ServicePriceRates

    Reviewed Feb. 9, 2024

    I have used CheapOair couple times and they're the best!!! Thanks CheapOair. I'll recommend them 100%. Whoever use CheapOair will no have problems to find the cheapest ticket prices all over the market!!!! Anybody can use CheapOair. It's really easy. No hassles at all and really cheap!!! Thanks again CheapOair.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 7, 2024

    I love the great prices and great customer service. Every Detail is taken care by of and if you have a problem or question there is someone to help either by phone or text or email. I feel confident that I’m getting the best price because everything is upfront. No surprises.

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    Verified purchase

    Reviewed Feb. 4, 2024

    It was so easy to book my trip to Cuba. Very few booking sites offer flights or hotels to Cuba. Thank you for making it easy for me. I will definitely book here again. I will also be glad to share this information and booking some with friends and family.

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    PriceBilling

    Reviewed Jan. 31, 2024

    I was overcharged the original quoted before I enter my payment details; AED2,130, AED130 and AED54. These payment deducted separately from my bank account. I have not asked for any extra service, the original quote was $581 but ended up paying $630. Please send detailed invoice of what I was charged for. Regards

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    CheapOair
    Response from CheapOair

    This has been addressed

    Verified purchase

    Reviewed Jan. 31, 2024

    I like the CheapOair, I will tell my friends and family about it. Because it’s easy to book the flight. I use this CheapOair for last ten years. I really happy with the company and the service. Thank you all of you. Many of my friends and family already use this to book the tickets and hotels. The CheapOair has many choices and airlines to pick

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    PriceBilling

    Reviewed Jan. 31, 2024

    When will I receive the ticket? The amount was charged to my credit card two days ago but I have not received the final ticket. That's what I need. Please tell me when I will receive the ticket. The trip is in 7 days. What else do I need to do?

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    CheapOair
    Response from CheapOair

    The tickets and email were sent on Jan 27.

    Verified purchase

    Reviewed Jan. 29, 2024

    I don't know how to explain this but this is my first time booking my trip on internet! Even though the network and everything from here may be not pretty good for me but I am happy. I am happy to travel and meet new people. I could be able to meet my true love.

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    Staff

    Reviewed Jan. 29, 2024

    Have been booking with CheapOair for the past 8 years. Been very helpful and knowledgeable. They have taken care of past problems I had with the airlines.... The staff that I had talked to were very professional and understanding of my lack of knowledge in booking matter. Will count on CheapOair for future bookings. Thanks.

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 27, 2024

    Great customer service provided by Mr. ** and also the gentleman I was transferred to, from the hotel booking section Mr. ** (if I got his name right), who were both very helpful and professional. I am sorry I couldn't take advantage of your hotel promotional offers this time. Thank you.

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    Contract & TermsPriceEase of UseRates

    Reviewed Jan. 27, 2024

    Was easy to navigate, price was right. The one thing I did not see was the baggage price which cost me an extra 100 plus for my luggage, I believe it should give you option when making your purchase. Other than that everything else was ok on my behalf. Thanks.

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    Verified purchase

    Reviewed Jan. 26, 2024

    As of now, I just booked the ticket and so far the experience is good. I just hope the flight won't be cancelled for any reason. Because last year when I booked British Airlines flight with CheapOair, it got cancelled in London and it was very stressful. All our bags were delayed and came to United States after 3 days. Other than that everything was great and I hope it will be great this time as well.

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    Customer ServicePricePunctuality & SpeedEase of UseRates

    Reviewed Jan. 26, 2024

    I love buying my air tickets with you guys. I get great prices and great customer service. I do want to earn reward miles. Please tell me how. It's fast and easy to navigate and I get the best price around. I have been buying my tickets with this company for over a year and have not ran into any problems at all. If I call I get fast resolutions. Thank you.

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    Staff

    Reviewed Jan. 25, 2024

    I was helped by a very nice man who facilitated my request easily and kindly. He helped me get the seats that I wanted and did it with ease. He took great care of my wants and needs. I felt that he did more than needed to help me with these reservations.

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    PricePunctuality & SpeedRates

    Reviewed Jan. 24, 2024

    Good application process. Easy to find what I need. This is my second trip and each time I have been accommodated. I would like more price for the dates I asked for with the lower prices and dates for flight. The date seem to change to later for my departure or arrival when using lower price.

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    PriceStaffEase of UseRates

    Reviewed Jan. 22, 2024

    I was very pleased with the customer representative's professionalism. She was knowledgeable and gracious at all times. I would recommend CheapOair to friends and family! I was also impressed with purchase price of the ticket, as well as the user friendly website. I will continue to use CheapOair moving forward. A great find!

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    Verified purchase
    Sales & Marketing

    Reviewed Jan. 21, 2024

    Fastest service, and reliable and information regarding your flight hotels, Rentals and and efficiency.. I always get the good deal, and promo discounts. Thanks for your service. I will recommended to all the family members and friends. I would like to use my rewards soon. Please let me inform all the time.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 13, 2024

    Some of the people on the phone were very good. The girl who helped me with the booking I was not able to understand her and she did not understand what I wanted. There were a few things wrong because of this. Is there a charge to talk to people on the phone and for them to help you?

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    PriceStaffRatesTransparency

    Reviewed Jan. 9, 2024

    I have used this company twice now for flights. They are always do very nice and helpful. The prices are the best as well! They keep you up to date with changes in flight plans from the airlines. I will be using Cheapoair for all our flights. And you build up reward points to use towards more travel! That alone makes you want to fly more.

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    CoveragePriceStaff

    Reviewed Jan. 9, 2024

    It took a minute but everything went through. It was hard to understand at first. The extra insurance for luggage was unexpected. I will book online next time. The representative was very helpful. The cost of the flight was ok for the seating and time.

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    Customer ServicePricePunctuality & SpeedStaffEase of Use

    Reviewed Jan. 5, 2024

    CheapOair HELPED ME TO FIND A CHEAP FLIGHT AND CONVENIENT FLIGHT TO THE DESTINATION. Cheap flight was convenient and user friendly. I did not have much money but CheapOair helped me to afford the flight that I needed to afford. CheapOair emailed me to see if I got the flight information that I needed about my flight. I plan on using cheap flight again in the future to schedule my next flight in the future. I will tell my friends about CheapOair.

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    StaffEase of Use

    Reviewed Jan. 3, 2024

    The process was very smooth and informative, easy to navigate and user friendly. They found me a great deal. I would definitely recommend to my friends and family. They was reliable and again user friendly, this was my first time and will not be my last time. I am very much pleased.

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    Verified purchase
    PriceRates

    Reviewed Jan. 1, 2024

    Very pleased with your website. Various services were made available. Plenty of choices. A wide variety of times, dates, and prices. Made it very easy to make my booking. I will be using this site again in the future, and I will advise friends and family to consider using your website to make their travel plans.

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    Verified purchase

    Reviewed Dec. 31, 2023

    Very easy and sufficient. Will use again to go see my brother and nephew in Jacksonville Florida. I do not see him very often for he joined the marines right out of high school and is also 10 years younger than me. Wish everybody a healthy and happy new year.

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    PriceOnline & AppRates

    Reviewed Dec. 30, 2023

    It was faster here than with the original airline and I find better prices. The format of the site has everything you need to know about the flight. The site is colorful and the information well organized. Also, it is very comfortable the reminders Oair send us to be aware of the date and time of the flight. Thank you.

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    PriceRates

    Reviewed Dec. 25, 2023

    2 cards thought this was. I got 1 to. I rescheduled the trip but price rose so I changed it. It wouldn’t go through. Thinking I was ordering the one with the changed hotel I wanted the one I just tried. My $813 trip went to $1050, I was never told about the price increase. I’d never have agreed to that. On my return flight Frontier wanted another $300. You can’t handle complications.

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    CheapOair
    Response from CheapOair

    Thank you for your feedback. If you have questions on your charges please contact our representatives so they can look into it for you.

    Customer ServiceStaffCommunication

    Reviewed Dec. 25, 2023

    Yesterday my family and I had planned a round trip from Toronto to Las Vegas through CheapOair. We had been planning this trip many months in advance and expected everything to go smoothly. Unfortunately when we arrived at the airport, we had realized that the flight had been canceled 2 MONTHS AGO. The airline notified CheapOair but CheapoAir had absolutely NO communication with us through email or anything. If there was a problem with the flight, it could have been fix long ago if they cared to notify us. However since we had to find this out ourselves on the day of, this this experience is very disappointing. This is a huge mistake on their part and no one should use their services! The whole trip could have been planned ourselves and CheapoAir's services were useless. I would never recommend such a terrible company to anyone else.

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    CheapOair
    Response from CheapOair

    Please contact our representatives with your 8 digit booking number so we can look into your concerns.

    Verified purchase

    Reviewed Dec. 24, 2023

    Good and well-guided. Am a loyal customer and been using since 2015, since then all travel I book is on CheapOair. Have tried other sites but always get the best and very clear information here. Have recommended this site to many frequent travelers including my family, as reliable and clear.

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    PriceRates

    Reviewed Dec. 21, 2023

    I am always impressed the the ease of searching and booking on your site. I do search other sites and find your pricing to be the most competitive. That is why I keep coming back and using your site. I have booked several fights over the years and have never had a problem at an airport checking - even overseas in far flung countries. Our booking is always there and we have not missed a flight! **

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    Punctuality & SpeedStaff

    Reviewed Dec. 21, 2023

    Issue was addressed promptly, firstly I interacted with virtual agent then live agent interacted in an efficient manner understanding my inquiry. So well done! No complains! I will recommend Cheapoair to others, my relatives and friends and has been and my friends and relatives has been buying airfares from cheapoair for many years.

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    Staff

    Reviewed Dec. 19, 2023

    I experienced an easy booking in here. The agent was so accommodating and you feel so comfortable in sharing with him. A lot of offerings like travel assist, flight watcher, they even offers a hotel for us to stay. They really think of the safety of the passenger or the customer. The flight amongst airlines are very well planned and very systematic for the customer to choose from. Looking forward for the next transaction booking with CheapOair.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingResolutionFollow-Through

    Reviewed Dec. 15, 2023

    I recently had an extremely distressing experience with CheapOair that has prompted me to share my story to warn fellow travelers about their questionable practices. I booked a return ticket for myself, my wife, and our two kids through CheapOair. However, upon arriving at the airport for our return flight, we were shocked to discover that there was no booking under our name. This situation left my family and me stranded at the airport, and in a desperate attempt to get back home, I had to call a friend to purchase new tickets. It was a stressful ordeal, especially with two children in tow. Upon reaching the U.S., I immediately contacted CheapOair to address the issue.

    To my dismay, CheapOair's customer service proved to be incredibly unhelpful. After three calls, they offered a refund of only $1200, which is half of the cost of the return ticket. Despite their promise to investigate the matter and get back to me within 24 to 48 hours, they failed to follow through on their commitment. Subsequent calls to their customer service yielded no resolution, and the issue remains unresolved. It's particularly frustrating because I did not cancel my ticket; CheapOair failed to make the booking despite the payment. It feels like they are attempting to take advantage of the situation and withhold a substantial portion of my hard-earned money.

    As a student, saving up for years to afford a family trip, this experience has been emotionally and financially draining. I believe that there must be organizations or departments in the USA that can help consumers like me seek justice and hold companies like CheapOair accountable for their actions. My advice to fellow travelers: Exercise caution when dealing with CheapOair, and be aware of the potential risks involved. I hope that by sharing my story, others can avoid falling victim to similar situations and that some form of justice can be served in my case.

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    CheapOair
    Response from CheapOair

    This is being reviewed and customer assisted, we are waiting for the airline to approve any type of refund, also there was a schedule change done by the airline, and emails were sent to the customer for their approval to accept the change on Dec 3 but never heard back and travel was Dec.5.

    Verified purchase

    Reviewed Dec. 15, 2023

    Very pleased to find what I needed in a short time. I was canceling travel plans due to unexpected circumstances, but since my issues were resolved, I decided to check for a reasonable flight and...voilà...ready to go! I'm pleased I'll be able to go ahead with my plans. You have a Merry Christmas, Hanukkah, whatever you celebrate! And Happy New Year! Join me in praying for the end of ongoing wars and for worldwide peace!

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    Customer Service

    Reviewed Dec. 15, 2023

    To whom it may concern this is the first time I'm using this company. I had a nice experience on the phone with the customer service. They was very very good and nice. They also answered all my questions and don't have me on hold for too long. If everything goes well I will be using y'all again.

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    Punctuality & SpeedEase of Use

    Reviewed Dec. 14, 2023

    Very smooth interaction. Went through Rakuten to get cash back. No issues or complaints so far. Website was easy to use. Flight is not until January but I don’t anticipate any problems. Going to see my grandbabies in New Mexico. Can’t wait.

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    Customer ServicePriceStaffEase of Use

    Reviewed Dec. 14, 2023

    My experience at CheapOair are very satisfy and their site very easy to used and you can find very cheap flights and they will call you after you booked a flight and staff is very good job. They will explained to you all clearly… and will recommend to families and friends…

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    Contract & TermsPriceRefunds & PayoutsStaff

    Reviewed Dec. 12, 2023

    My husband and I booked a trip to Europe a few weeks ago… as soon as we got the confirmation we noticed that the return date was incorrect. Immediately we contacted CheapOair to rebook the return date. (And btw the funds for our trip were already paid to the agent at that time… maybe 30 minutes had passed since the original booking). The agent said “no problem, we can fix that”. But, instead of just rebooking the return, they rebooked us a whole new itinerary and charged our card a complete new booking!! In the morning after, we noticed this mistake and instead of refunding the money from the first booking… they wanted to charge us $1462 for rebooking the return date. The fees are ridiculous… fees for a seat guarantee (which I would think the ticket guarantees a seat).

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    Price

    Reviewed Dec. 10, 2023

    Pretty good to book. Easy to choose, cheaper than the other site, wish it was this easy to choose everywhere else. Next time I book I will choose this site. So whoever see this choose here. It’s a lot cheaper and will leave another review once I land.

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    Customer ServicePriceStaffBilling

    Reviewed Dec. 8, 2023

    We were charged $202.87 per person for a ticket and $305 per person for a seat using Spirit and Frontier airline. I did not understand these charges and was not properly explained to me the difference by customer service rep and billing. Why were these fees not combined. If this is your practice for seat selection, I will not be using your services in the future.

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    CheapOair
    Response from CheapOair

    This is bein reviewed.

    Verified purchase
    Online & AppStaffEase of Use

    Reviewed Dec. 7, 2023

    I really like this deal! Save a big money for me... As a student, hahaha. Your deal website is a standout example of user-friendly design and diverse, high-quality offerings. It combines ease of use with a broad range of deals, ensuring reliability and value for users. Your commitment to continuous improvement and responsiveness to user feedback makes it a trusted and valuable resource for savvy shoppers.

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    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2023

    Good. It was fast and I was able to get what I was looking for. The website was clear and it was very helpful. I would definitely recommend it to a friend. I was able to get the seats I was looking for. I was also looking for a wheelchair for my husband and myself.

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    Punctuality & Speed

    Reviewed Dec. 4, 2023

    I tried about a dozen different flight scheduled before I found one that was accepted. One would think that they would take unavailable flights off the list. I have used CheapOair many times in the past 15 years. Generally my experience has been good. The times that were not good were not pretty stories.

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    Price

    Reviewed Dec. 4, 2023

    I am not trying to travel to a different airport in DC at rush hour and when I attempt to change the flight I am being charged hundreds of dollars when I can actually take a flight to the second airport for less money and skip the first leg of my travel.

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    Staff

    Reviewed Dec. 4, 2023

    I've been a DIAMOND or dunno platinum with Cheapoair and have purchased tickets for good deals for over a decade. My trips are fairly simple and don't require customer care assistance. This time I tried adding my new born to the ticket, God knows how they have swang us like a pendulum and not only that I experienced racist comments by their staff in India towards Muslims. I Wanna sue cheapoair.

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    Verified purchase

    Reviewed Dec. 3, 2023

    My experience with this company has been good so far. They're very detailed oriented and they make sure everything is in order. I'll have to previously change my flight and they were very accommodating. I've had issues with other secondary companies but this experience with you all have been the best. I would recommend this site to anyone looking to travel because the deals are fairly good.

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    PriceStaffRates

    Reviewed Dec. 3, 2023

    I always have a good experience when I book with you guys. I always recommend your site too anyone looking for a plane ticket. I always look first at CheapOair before anyone else. I highly recommend your site. I love the prices. Thank you for all your help when I have any questions.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2023

    The agent was patient and gave the information in a timely manner. He also gave me options as to how to get my seats books. He also explained the process of reserving seats for certain sectors of my flight. He also made me aware that I can call CheapOair after I book my flight and has some more questions.

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    Customer ServicePrice

    Reviewed Nov. 29, 2023

    I was not happy with follow up calls after I purchased my tickets trying to get me to spend more money. The webpage does a good enough job asking for extras. Please do not call and bother me is how I feel.

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    CheapOair
    Response from CheapOair

    We appreciate the feedback.

    Verified purchase
    Staff

    Reviewed Nov. 29, 2023

    Not the greatest circumstances but I still managed to get a flight short notice in order to be there for the people I need to. I got the flight booked, picked my seats, and paid all between tasks at work which was incredibly helpful. Thank you for a convenient and easy process.

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    Refunds & Payouts

    Reviewed Nov. 29, 2023

    I believe that my seats that I had chosen were reserved for each leg of my trip. Now I find out in the 2 day confirmation that 2 legs were not reserved and that I have to pay extra to choose them again. Of course there are not 2 seats left together and the seats are twice per seat what I paid for the seats I had chosen before. I will never use your services again.

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    CheapOair
    Response from CheapOair

    This was booked online by the customer, at this time all seats confirmed.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 28, 2023

    Can’t wait for this adventure! Me and My husband 1st trip after 14 years.. We never get away. Now that our kids is old enough we can travel at least 1-2x a year just us. We excited for many more travels... Of course we also have plans with our kids.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed Nov. 28, 2023

    I was searching this travel website for a good deal, I decided to try calling in to one of their agent as the prompt said they would most likely find me a better deal that might not be available on the website. The agent was impatient and pushing the sale on me, when I hesitated on the date changes that would occur with the offered deal. The agent lied to me when comparing other options saying that the one she found offered free baggage and the option to refund (which the other one did too) in the end, I agreed but I did not know I would be paying $400 in service fees to her. If I had know there was such a high amount in a charge, I would not have gone through her especially when I found the same flight on their website, expedia, and the actually airlines for cheaper.

    I called in to customer support and there has not been any resolution except for an offer of a $100 refund and the audacity to mention that their baggage coverage insurance payment bounced back from my card and if I would like for them to try the payment again. I was flabbergasted. I am extremely disappointed and would not recommend using them for your travel bookings.

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    CoveragePriceRefunds & Payouts

    Reviewed Nov. 27, 2023

    Booked two tickets to Italy and paid extra $141 for assigned seats, never had an assigned seat on any of our flights, one flight we were not able to be seated next to each other. Booked a car through CheapOAir, When we arrived at the car rental we were told they don't deal with CheapOair and we were forced to pay for car rental and insurance a second time. Avoid CheapOAir at all costs.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2023

    Thank you! Wonderfully comprehensive service. I don't think the name "Cheapo-Air" describes the service....It was not flimsy in any way! I had an easy time with the website and platform...Easier than others, and then I received a follow-up call to make sure I was satisfied. Hopefully all will go smoothly, but so far so good!! Thank you very much for your help and for your follow up.

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    Verified purchase
    PricePunctuality & SpeedRates

    Reviewed Nov. 24, 2023

    Provide the so competitive price flight schedule and various flight to compare with the other line and even though other web site looks like, then overall good web, then I strongly recommend this one. At this time only booking for flight, but later on will add the hotel and rental car.

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    Verified purchase

    Reviewed Nov. 24, 2023

    This was my first time using the application, but I am so pleased with the application and smoothness of the process. Everything was easy and explained during the booking process. I really enjoyed the different times offered for the flights as well. I am going recommend Cheapoair to my family and friends.

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    Verified purchase
    Contract & Terms

    Reviewed Nov. 24, 2023

    We have frequently made flight arrangements thru CheapOAir.com, both international and domestic. One common experience is seating at the back of the economy cabin at the back of the aircraft. If in the very back row, there is no ability to adjust the seatback. Further, you are located near the rear kitchen and toilets. It makes napping on a long flight impossible.

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    Response from CheapOair

    Seating is based on the type of fare purchased, and how far in advance you book as well.

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    Customer ServicePriceStaff

    Reviewed Nov. 24, 2023

    I did have some issues with the site refreshing in Google Chrome, but was able to complete the booking on Safari — for less than the agent on the phone quoted me. I was very pleased with the packages that were available to me. I look forward to using CheapOair again for my next travel booking.

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    Staff

    Reviewed Nov. 21, 2023

    Easy and friendly to use. Many options for different flights from different airlines. Easy to follow directions and recommendations for flights, departures, arrivals and airlines. Helpful information for hotels and car rentals. Information for Visas and baggage was extremely helpful as well. I will use this site the next time I travel and recommended to friends and family.

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    PriceStaffRates

    Reviewed Nov. 21, 2023

    I have used this service for many years and, as alway, CoA continues to provide great service, excellent quality; for a very competitive price. I’m totally satisfied. I suggest comparing prices for yourself and you will come to see the value that CoA provides its customers. I certainly did, and wholeheartedly endorse CoA.

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    Response from CheapOair

    Thank you for your kind remarks. We look forward to assisting with your future travel needs.

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    PricePunctuality & SpeedRates

    Reviewed Nov. 21, 2023

    Fast service. The booking was a great price and the option to fly home from a different airport was brilliant. I recommend! Hopefully there will be no hidden costs. I rarely fly at Christmas. The prices are great. The site found a fare very convenient to where I live and right back home. This saved me so much hassle. I will definitely use this service again. What more can I say? The trip is one that suits me very well. Normally I have to work around getting to and from the airport.

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    Response from CheapOair

    Thank you for your kind remarks. We look forward to assisting with your future travel needs.

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    Punctuality & SpeedEase of Use

    Reviewed Nov. 20, 2023

    The site was very simple to use, and I was able to complete my booking with an a matter of minutes. I would definitely recommend CheapOair to all family and friends.. I have used this site in the past when looking for last-minute flights domestically. I utilized the chat, but when prompted but successfully completed my search and booking on my own.

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    Response from CheapOair

    Thank you for your kind remarks. We look forward to assisting with your future travel needs.

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    PricePunctuality & SpeedRates

    Reviewed Nov. 19, 2023

    All has gone well but have not received booking information from Lufthansa after 24 hours. This flight was the lowest priced of any for my destination. I am waiting for seat choices and luggage restrictions from Lufthansa to completely satisfy my expectations. If this works well—as I believe it will—CheapOair will be where I look first for my airline reservations.

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    Online & AppEase of Use

    Reviewed Nov. 18, 2023

    Good experience overall. The site is easy to navigate and made it easy for me to conduct and finish my business. It may be a good idea if my Cheapo rewards is posted on each screen, maybe in one of the corners of the screen so that it would be readily available for me to see.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsTimeliness

    Reviewed Nov. 14, 2023

    I booked a round trip from the US to Brazil. They suddenly changed my returning flight and emailed me about it. When I originally booked the tickets, the returning flight went from Goiania to Sao Paulo and from Sao Paulo to the US. However, they suddenly changed it that I would go from Goiania to Rio and have a 10 hour layover there, THEN travel to Sao Paulo. My grandfather is from Brazil and absolutely did not want me in Rio by myself whatsoever during my first time visiting. I called them on and off for four weeks to see if any other flight would come up that I could change to for the same day that skipped Rio.

    However, I would not have any luck and sat on the phone with them for over an hour. I called American Airlines today, (which is the airline I will be flying with), and they changed my returning flight no problem. It was even a shorter travel time than the original! I almost changed my return date for a few days earlier to skip Rio entirely with Cheapoair. I am glad I waited and reached out to American Airlines myself. I was able to get the same day I paid for and didn't have to pay the same amount for less time. I would not recommend this company to anyone and would suggest going through the airlines themselves.

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    Sales & MarketingPriceOnline & AppEase of UseRates

    Reviewed Nov. 14, 2023

    I like the name because it reflects on what they advertise which is the cheapest rates. Their website is easy to navigate and finds the best rates on hotels while at the same time coordinates the hotel with arrivals and departures. I definitely would recommend CheapOair to anyone looking into traveling in luxury with economy pricing.

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    PriceStaffBilling

    Reviewed Nov. 13, 2023

    I prepaid the car rental fee but It had not been deceived by the company. Thus I had to pay twice. A estimate of the fees would have been helpful. The rental which was supposed to cost 100 was closer to 500 with a deposit of 250 on my credit card. The car was stinky as though an animal had been in it. They had the nerve to suggest we keep car clean. There were spots all over the back seat.

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    Customer ServicePricePunctuality & SpeedStaffEase of UseRates

    Reviewed Nov. 13, 2023

    Absolutely wonderful ease of use, amazing customer service, and very clear. As well, at a terribly affordable price, would highly recommend to anyone and everyone looking for quality flights at fair prices. I was able to book a flight from Dayton, Ohio to Dallas Fort Worth, Texas quickly and cheaply. And another from Dallas Fort Worth to San Antonio even faster and cheaper!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 13, 2023

    Nice and quick response. Great place to get nice deals. You got many choices to choose from with easy steps and few clicks. Chatting is also easy to do and the people do at most to help you and resolve your issues. Great site to use for your travels. It good advice to explore.

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    PriceStaffEase of UseRates

    Reviewed Nov. 11, 2023

    Online reservations are so easy make and CheapOAir is a great way to go. Airfare, car returns, hotel prices are very competitive and they have representatives that will help you if any changes or cancellations need to be made. The virtual agents go above and beyond. The webpage is very easy to navigate and if you need extra help there are representatives to reach out to.

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    PricePunctuality & Speed

    Reviewed Nov. 10, 2023

    CheapOair provides good service, including enough information, the whole chain services, flight tickets, select of seats etc. The service is fast, accurate and satisfied. I will recommend it to my friends. Also, I will order my flight tickets using it again. I hope CheapOair could provide more options for cheap flight tickets.

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    PriceOnline & AppEase of UseRates

    Reviewed Nov. 10, 2023

    The online purchased for my trip to Vietnam was easy. All the information required were provided. The website is easy to navigate. The price for the travel package is very reasonable. I've been using CheapOair for all our travel plans. I am looking forward to my first time visit to Vietnam.

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    PricePunctuality & Speed

    Reviewed Nov. 9, 2023

    Needed a flight last minute and found a great flight. Had to pay a little extra money but it's worth it! Can't wait to experience a special event of a lifetime. Couldn't miss this trip for nothing. Traveling is easy when you have the right company that gives you the best service.

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    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 8, 2023

    Easy and quick. Had many choices of good cars. Just needed a car that gets good gas mileage. The price was excellent. Hope it is a great trip. Also, the lot is close to the airport. Des Moines seems like a nice town. I am here on vacation.

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    Customer ServicePrice

    Reviewed Nov. 8, 2023

    I will never use CheapOair ever again. At one time it was a great service. Instead it became the worst customer service experience I’ve ever had. Added fees completely unjustified. Even something as simple as trying to change an incorrect spelling y'all charge for. You suck beyond belief.

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    Customer ServiceStaff

    Reviewed Nov. 7, 2023

    Customer service responds to questions politely and are always knowledgeable with airline processes and procedures. In addition, customer service usually is always ready to offer assistance during bookings enable custom satisfaction. This quality is definitely responsible for repeat customers, in my opinion. I, therefore, plan to continue using this service to book all my domestic and internal flights.

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    Customer ServicePriceBilling

    Reviewed Nov. 4, 2023

    Got a credit card charge of $19.95. Contacted customer service and was informed that it was for travel assist (choosing seats) and that it was non refundable. I never saw anywhere that I was going to get charged that amount. The fee was hidden. Will never use Cheapoair again!!!

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    Customer ServiceCoveragePricePunctuality & SpeedRates

    Reviewed Nov. 4, 2023

    Making the reservation was easy and felt secure. The booking and tickets were emailed to me immediately after the transaction. The price was good and the insurance was also reasonable. Thank you for making it quick and easy and prompt. Would recommend to friends and family to try the website as well. It is a good resource as well for verifying prices to get a good deal.

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    Customer Service

    Reviewed Nov. 3, 2023

    I had a good experience. The flights attendants were good and respectful except one that might have been rude but overall it was good. The food was also good and adequate. The booking process was also easy. However for my last flight there was no flight number on my plane ticket which made me miss a flight but luckily I was placed on the next flight.

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    PriceStaffRates

    Reviewed Nov. 3, 2023

    My experience was great. I got a tremendous deal at a fantastic price. Customer support and service was the best! I have used them many times and will certainly continue to do so! CheapOair is my favorite booking service and travel agency. It was a pleasure working with them again.

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    Customer ServiceStaff

    Reviewed Nov. 2, 2023

    The agent was very helpful and very patient with us. A couple of times he was given incorrect spelling on names and he instructed us to delete the email and he immediately sent a new email with the correction. He also was very through in explaining about each flight detail, which included the layover times and the total hours for each flight before we made the reservation.

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    Price

    Reviewed Oct. 31, 2023

    Everything seems to be fine. The only thing I'm concerned about is selecting the seats. I'm not sure that I will now be getting an additional charge to select the seats. I have still to do this part of my booking. I even tried a chat conversation but was not able to get my question answered.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 23, 2023

    This place is the worst. Even had flight guarantee. Never did they contact us or do anything to help us. After an hour on the phone they told us to resolve on our own. 205.00 for nothing. Don't use this booking site. Rippoffs!!! Stuck 12-15 hrs later to our destination!!! Horrible company.

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    Customer ServicePriceStaff

    Reviewed Oct. 22, 2023

    Recently I made a reservation thru CheapOair website and called them to postpone my seat from 3rd of November to next flight with lesser fare which falls on 15th of November. I have no problem them charging change of reservation fee But the rep by the name of Suleman refused to book me on that specific flight giving me the reason that he is not seeing the same fare at his end. I refreshed my page twice, seeing the same fare but not Suleman, why, He likes to hike penalty to 1000 dollars. Can you believe that. This site CheapOair will take advantage of you if you ever wish to change your reservation even with same fare. Cancellation of course they will charge. I strongly recommend KAYAK. Never trust this site, I learn my lesson, now it's a free advice to you. Make sure you don't have to change or cancel your reservation, this is where they make tons of money by abusing customers like you and me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 21, 2023

    Good flights at good times, and I am dealing with scheduling a flight for a funeral so being able to speak to someone on the phone that was understanding was very helpful. The service rep was kind and found a flight and car and flight that were both reasonable and accommodating.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 19, 2023

    Got the cheapest flight and hotel package for my best friend's birthday. Made it easy to book and look and find exactly what was needed. Customer service was very helpful and was willing to help all the way through the process. Now just need more discounts like this one. Thank you

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    StaffEase of Use

    Reviewed Oct. 17, 2023

    Seven days' stay at Melia Caribe Resort with airline reservations going to Punta Cana, Dominican Republic for three seniors. All inclusive. The reservation process was easy to navigate and clear to understand terms of travel. I chose CheapOAir because of a previous travel of which I had a good experience.

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    Customer ServiceStaffResolution

    Reviewed Oct. 17, 2023

    My experience with CheapOair has been ALWAYS excellent. The customer service service has been very helpful and they deliver as opposed to other webpages. I am very pleased to deal with them. I always deal with Cheapoair. When I encounter a problem, CheapoAir has been always there for me. Very professionals resolving my issues.

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    Contract & TermsPricePunctuality & SpeedRefunds & PayoutsStaffBillingTransparency

    Reviewed Oct. 15, 2023

    In June 2023 I booked a round trip airline ticket and rental care for 6 days stay in Spain in October (11-17) 2023 through CheapOair. Due to an emergency, I returned on October 14, 2023. CheapOair was unable to assist with flight scheduling dates on which I needed to return. I arranged my own return flights. CheapOair cites its "policy" for a third party agent as prohibiting a refund on the car rental, though the actual car rental agency informed me it was willing refund me the days not used, but could not because CheapOair arranged the booking. At initial booking for the flights, CheapOair charged me a "flexible ticket" fee, but all arrangements it made proved inflexible. CheapOair's services provide no added value, nor are myriad "policies" it cites applicable to CheapOair's bookings made transparent to on-line customers in advance of actual booking and payment. Once payment was made, CheapOair refused refunds or changes to reservations without substantial added charges.

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    Sales & MarketingStaff

    Reviewed Oct. 15, 2023

    The agent is very responsive and very knowledgeable. She know what she is doing. Very respectful and can answer all my questions. She is a very Good Customer Relation Model. Very professional in dealing with her customers. And she got a good sense of humor. She must be given a pat raise or have a good promotion on her job. I wish all agents in CheapOair are like her.

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    Customer ServiceEase of Use

    Reviewed Oct. 15, 2023

    CheapOAir always has great offers and I love their service. Easy to use website. I often get my flight tickets from CheapOair and I have referred so many people to use their services. They are the best in their industry. I use their service for international travel too and I will be back for more soon. Thank you, CheapOair, for keeping up the high standard and your great customer service.

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    Customer ServiceSales & Marketing

    Reviewed Oct. 14, 2023

    I got a better deal than I was expecting, Everything was fine, except I was a little (lot!) hazy on how to find my electronic boarding passes. Good thing another traveler showed me how - the line at the ticket counter literally wrapped around the terminal. Saved the day. I was somehow not clear that I needed to download the American Airlines app to my phone to access them.

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    PriceStaffRates

    Reviewed Oct. 14, 2023

    CheapOair provided me with an excellent option while booking with Multicity Travel which helped in making a combine Trip visiting one Gulf Country along with the visit to my India Trip departing from US. Also, I got a very good deal with a better price which no one else could match.

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    Customer ServicePriceRates

    Reviewed Oct. 13, 2023

    Great service. My flight is booked within a short time and I got confirmation immediately. The price is fair as well. I will be using this service again for the future. Sometime the phone calls could be overwhelming to answer. Try to do less phone calls. One way of getting feedback either an email or phone or text, not all.

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    Customer ServicePunctuality & SpeedOnline & AppRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Oct. 13, 2023

    Months ago I booked an All-Inclusive Package. While booking I had to contact their support, because of issues with their website not showing things correctly. I was able to work with them and book my trip. However, months later when we go on our trip, we find as we arrive at our hotel, that we didn't receive the All-Inclusive Package that we paid for and booked. I spent hours on the phone with Cheapoair, and talked with the hotel. They wanted us to pay for the AI while we waited 3-4 Days for them to listen to the call I had, and review the booking process. Which is crazy, since we were already there, wasted hours of our time, and they wanted us to spend an additional $1200.

    We worked with the hotel, and stayed despite the issue. But we have started a complaint with the BBB, because they are not being helpful and giving us our money back. What is even worse, is that Cheapoair lied to the BBB, and we have the screenshots to prove it. I know people have had good experiences with them, but they were very deceptive here.

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    Sales & Marketing

    Reviewed Oct. 13, 2023

    I have ordered round trip flight from Las Vegas and Hongkong. From December 11, to December 28. It is a pity I forgot to put the promo code. OCT23. This is my first time to book. I hope that is good for our new trip.

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    Customer ServicePrice

    Reviewed Oct. 11, 2023

    Got it done. Confirmation call back from COA was a surprise. Not sure I would have spent the extra to select the seats. Said they'd be mid-plane by the exit row... must be a big plane, they're row 31 departing and 29 coming home... oh well. My CC Company called about a charge that was $8 more than I was told... not sure if it included tax or what.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffEase of Use

    Reviewed Oct. 10, 2023

    Your ability to address changes in my flight schedule were excellent. Ease of booking is also very user friendly. Please address your sales staff when it comes to sending emails containing add ons to a trip I've already thought through.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 10, 2023

    Overall good except booking for my car rental. My flight doesn’t arrive until 6pm but car rental says 10:30am pick up. Asked for help and was told they didn’t understand what I was asking. Will call to change. Have used your Cheapoair in the past and was always great prices.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 9, 2023

    Price increase in just minutes - wife one price, husband another. Wife ** $324.98. Husband ** $429.75. That is $104.77 difference in minutes. The first I made online but it only wanted to book for one person so I phoned for it to be two, but your advisor could not offer the same rate, even though I was still online with the first booking - doing two things at once resulted in two prices.

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    Reviewed Oct. 9, 2023

    Pleased with booking. This is not the first time I have used this Cheapoair. I recommend this site to all my friends and the residents where I work. Will be using this site again and again and again. Visit back east very often and always this site and pay thru Affirm.

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    Punctuality & Speed

    Reviewed Oct. 9, 2023

    Good experience with this site. I’m very happy. Let’s see how the flight it’s going to be when we go there. I’m looking forward for this trip and I wish to have a good time in flight and in Chicago so I can’t wait to go there and see what is going on there.

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    PriceStaff

    Reviewed Oct. 7, 2023

    I bought tickets to go to Europe from US and airline offers free checked bag but when I entered online that I have one checked in bag, CheapOair charged me $310 for round trip! You are much better off buying your ticket from the airline! Stay away from this travel agent.

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    Customer ServiceRefunds & PayoutsStaffTransparency

    Reviewed Oct. 6, 2023

    I'm still not sure if I already paid for my baggage or what I do about seats. Also, I had to cancel the first booking because despite selecting the update button three times to update dates. Help! The site would not take my apartment number on my address. Will I get hard tickets or just what is sent to my phone?

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    Customer ServicePrice

    Reviewed Oct. 6, 2023

    I had the worst experience. I tried to cancel reservations and they still charged me. And I got charged for something that I did nothing about it. They stated that they were going to have supervisor call me back. That never happened. They're unreliable and I do not trust them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2023

    I chatted in while on the plane due to the plane being broke down on the runway and I couldn’t call, to change my reservations and they refused to help telling me to call in. Which I couldn’t do since I was stuck on the runway for over 2 hours. I am still in Nashville airport over 4 hours later and no help for my reservations.

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    Staff

    Reviewed Oct. 5, 2023

    I had a very pleasant experience. I will recommend this company to anyone. It took all the worries out of planning. The agent I spoke to was very knowledgeable and put my mind at ease. I would recommend this company and will definitely use it for all my traveling. I searched through a lot of agencies before I found this company and it was definitely the best.

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    Customer ServicePriceStaff

    Reviewed Oct. 5, 2023

    I have had to change my ticket twice because of work conflicts. It was easy and inexpensive. I received good advice about not letting the ticket go to waste. I even received a call back when we got disconnected. I also feel that every effort was made to find me the best deal. It is nice to call in and be helped even though I don’t know the booking number by heart. Thank you!

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    Staff

    Reviewed Oct. 4, 2023

    Everything thus far has been great...My big test is yet to come as I'm an amputee in a wheelchair. I want it to go smoothly with very little anxiety!! I will need great help on plane and in airport. I know they will help but how will they act is my worry. I can't get to next gates like I use to be able to

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    Punctuality & SpeedRefunds & PayoutsBilling

    Reviewed Oct. 2, 2023

    I purchased a Frontier Airline ticket through CheapOAir, and then cancelled my flight within 24 hours. It has been over a month now and I still haven't received a refund. Every time CheapOAir mentions that they're still waiting for confirmation from Frontier Airlines that a refund has been processed on their end prior. I already received this confirmation from Frontier Airlines a month ago and forwarded it onto CheapOAir's billing department and they still will not process my refund. How am I able to get confirmation from Frontier Airlines before CheapOAir is? It's not even my job, but I'm starting to think I should be hired because I would run that company better than whoever currently is. Unreal. Do not ever use CheapOAir unless you want to wait months for a return, even though the airline refunded them within 24 hours after the first initial purchase.

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    Punctuality & Speed

    Reviewed Oct. 2, 2023

    Had to rebook car rental as site defaulted and changed the pick-up and drop-off times after confirming the reservation. Had to cancel and then rebook the car, due to late flight arrival the preferred type of car was not available. Site should not have confirmed the booking if there was a problem and should have notified me of any problem.

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    PriceStaffEase of UseRates

    Reviewed Oct. 2, 2023

    Thank you. Your site and app are easy to use. Online service show all options and gave us the best price. To make our decision. We compared three different travels site and yours was the best one to use and best price. Thank you for all your help. We are looking forward to travel to Las Vegas and enjoy a week getaway. Thank you for helping us accomplish our fall travel.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Oct. 1, 2023

    I found CheapOair on an easy Google search and was lucky I did. The booking process was excellent. The process was simple and easy to complete. Downloaded the app and my tickets/ boarding passes will be easily accessible on phone. I look forward to booking through cheapoair again.. I will definitely recommend to friends and family.

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    Reviewed Sept. 28, 2023

    It was simple to choose both a flight and the seats! I appreciated the simplicity of the website very much and am looking forward to this trip for my mother's 70th birthday! Many thanks! Soon, we will be in Hawai'i and experience what the big island has to offer us! We are meeting family there and will experience it together.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2023

    An easy research. I've been called right after receiving the confirmation email from a CheapOair's representative who helped me with the baggages and the flight seats. She also gave provided me all the information I asked for and was very patient with me with all my questions and concerns. Teresa was very helpful.

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    Customer ServiceContract & TermsStaff

    Reviewed Sept. 27, 2023

    It was very easy to make and confirm arrangements. Email contact was very efficient. I was able to do everything online which was very convenient for me. I am looking forward to my travel arrangements continuing to be flawless. Extended travel requirements were easily accessible and helpful. If all goes well I will again write a review but not so lengthy.

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    Reviewed Sept. 26, 2023

    Have booked several flights for my wife and I as well as family through CheapOair. Will continue to do so since airfares are generally the lowest and timely. Have had no issues with booking flights to date. Keep the good flights from Abbotsford to Calgary coming. Will continue to work with CheapOair for all our return flights.

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    PricePunctuality & SpeedStaffRatesTransparency

    Reviewed Sept. 24, 2023

    I like booking rooms at CheapOair.com. Fast - Clear - Easy... There are many incentives as well as many choices of flights and prices. Timely updates help bookers prepare. Since I came to America, I have returned to visit Vietnam many times. I'm a worker, my salary is not much, so I want to have cheap trips to visit Vietnam, right on my vacation time. I also searched for a long time to find this ticket booking website! Thank you very much for what this website has brought me!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 23, 2023

    Awesome experience. After trying to find a flight for my daughter I contacted Cheapo air customer service. Not only did they find e a cheaper flight, they found ne with the perfect one stop connection. Everyone should start their search with customer service. The were fast, friendly and listened to my needs! I highly recommend them!

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    PriceRates

    Reviewed Sept. 22, 2023

    I always use Cheapoair. Best pricing and easy to book. You get all the options possible. It's nice you can select your departure flight and your arrival flight. I only search for my flight and have not used the hotel or rental car options but, since I have never had any trouble, I think it would go as smooth as selecting my flight. I always recommend cheapoair to friends and family.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2023

    I am very satisfied with the company. Customer Service was outstanding. I needed some changes to my flight and Representative was able to accommodate me in just a few minutes. And in the middle of the nite. They are available 24 hours a day. The representative was very knowledgeable and very polite and patient with me.

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    Sales & MarketingOnline & AppStaff

    Reviewed Sept. 21, 2023

    Purchased with ease online and paid via CC with no problems. Would have like to have an option to purchase extra bags on the site. If there was that option I did not see it. Overall experience was pleasant. Easily guided to download the app to easily have access to my flight and booking information and I did so.

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    Price

    Reviewed Sept. 21, 2023

    Good. I have used CheapoAir frequently in the past 5 years and it is becoming better. I hope this trend will continue. The one complaint I have is choosing the selective services. They want to charge for everything and even when you have made your selections, you are sent back to pay again. The reward is new to me and I'm looking forward to seeing what's been offered.

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    Price

    Reviewed Sept. 21, 2023

    When comparing flights, sometimes the cheaper flights can cost more than regular flights as additional costs are added to flight. The service is good; however, I don't see any real difference as you provide the same airlines as any other booking service. The uniqueness of this service should be to offer something other services do not have.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Sept. 19, 2023

    For my 60th birthday last February 28, 2023 I booked a flight through CheapOair to Iceland. Iceland went on strike. Their pilots and hotels were on strike the same week as my trip. My travel agent Gate1 cancelled and refunded my payment. I have now been trying for seven months to reach both Iceland Airlines and CheapOair. I have receive only a response refusing to even provide me with a credit. I can’t reach anyone. Then I get a reply that no one was on strike. They have chosen to defraud me out of $1,034.00. I cannot find a U.S. phone number. CheapOair is solely located in India. Do no use their credit card or book a trip through CheapOair because you will receive no reply.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2023

    Will use service again. Very good customer service. I will recommend all my family and friend to book with CheapOair you guys. I did not assign a seat for the booking I did, one of the representatives calls me on the phone to let me be aware of this. And help me book the seat. Thanks, great job!

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    Transparency

    Reviewed Sept. 16, 2023

    Was very easy to do. Booked several times and never had any problems like the notifications that are received with any updates that have been made. Will continue to book through this site for future bookings. Would recommend to friends and family as well. Always had a good experience when booking through this site.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 14, 2023

    Hi. Booked the Flight + Hotel package through CheapoAir and got to the success page. However, a few minutes later an agent from CheapoAir called me saying the reservation for the hotel didn't go through. If it couldn't go through, why would you show on your website? If the deal expired, why wouldn't you show some message on the web page saying that the deal expired?? This is not my problem, it is your website's problem, it is a bug that you have to fix, otherwise it affects your customer satisfaction and will push more customers away!

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    PriceEase of UseRates

    Reviewed Sept. 13, 2023

    I would recommend this site to friends for a one stop site for airfare to travel plans. Easy to navigate and fair pricing. It my go to place for international travel. Great recommendations for side trips to enhance your travel experience. This last trip, I was traveling with friends from a distant city. I was able to match their flight with my own so that we arrived at our destination together.

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    Customer ServiceSales & MarketingPrice

    Reviewed Sept. 13, 2023

    Very good but unnecessary to receive a phone call trying to sell me "guarantee" of my booking. That shows the rush to make more money on top of the money you already made with the booking. Is this really necessary? No need for the extra push to increase revenue or my reservation is not real?

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    Sales & MarketingBilling

    Reviewed Sept. 13, 2023

    No complaints. Plain and easy booking. I've got nothing to complain about. Frequent customer and will refer a friend to use CheapOair services. There are options provided for payments. There are links to suggested other services while in your trip. Would be nice to get a discount for leaving this lengthy review. I've used CheapOair for a while now.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 12, 2023

    Awesome experience. I will always book with them! Great customer service!!! Handled all my concerns. They are very nice and recommend booking with them and they are very affordable. It was so awesome. I wouldn't go anywhere else to book flights. Highly recommended. Awesome awesome awesome!!!! Can't wait to book for the future.

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    CheapOair Company Information

    Company Name:
    CheapOair
    State/Province:
    NY
    Country:
    United States
    Website:
    www.cheapoair.com