CheapOair Reviews

I have been searching for an Emergency flight and I found CheapOair the fastest way of booking and prices are cheaper that other site. Satisfied client. I have been using this services for so long.. I definitely recommend this to my friends and relatives. My experience in an Emergency booking situation was really resolve by CheapOair. Thank you so much.

Worked with Amy who was very patient, thorough, kind and thoughtful. I am a person with disabilities and talking with her I felt understood especially when I asked her to repeat herself. It can be difficult when working with others' language accents but we pleasantly worked it out. I have traveled often to visit family, school and solo traveled in Europe over the last 24 years so I grateful when I get someone like Amy

Greven, was an excellent customer service representative. He is an asset to your company! His assistance in booking my three athletes (Triplets) to South America as they pursue their quest to qualify to compete in the 2026 Winter Olympic Games. Greven was thorough and covered all aspects of the itinerary. I appreciate his professionalism, accuracy and polite demeanor. Thank you.

The Agent assisted me to book my flight from LAX to Metro Detroit Michigan through Spirit Airlines. The whole experience with the Customer Service Agent was excellent, he has patient with me and help me through the whole process. The price that I got was very good. I will introduced CheapOair my all my family & friends as one of my coworker told me about you. Thanks you very much, Segun **.

I'll never use this service again. Fee after fee. I bought travel insurance then I get a call after the purchase to buy more insurance. Lost of confidence and faith in this company. I started canceling the ticket and you don't get back the travel insurance money or the seats, plus there is a $200 cancelation fee. So now, I will see if the travel works but off to a sh***y start. Yeah, lets vacation more!

We work with Mr. ** to arrange our flight from CMB to BDA via LHR. Mr. ** provided us with an extraordinary service that made us very happy in many ways. We will not hesitate to recommend CheapOair to our friends and families, and we will use CheapOair again and again. Mr. ** was such a nice customer care person. Well done, **.

I needed to book a flight for my son who is a minor and your agent Marlene made the process so simple. She was very helpful, patient and courteous. She assisted me and I was able to complete the whole process with her still on the line. I would like to commend her, and I am just telling her thanks for such professional service! Keep up the excellent service! I am grateful and thankful for the assistance.

Excellent website service, easy to find what I was looking for. Competitive prices and a wide variety of hotels and flights that fit my needs. It was a pleasure browsing your site, and I'll keep it in mind for my next trip. Of course, you'll be on my recommended list. Thanks again.

I think your system is very fair and easy to use. Your prices are also very cheap compared to others. When I was facing challenges in the booking process, I made a call to your customer service department and the response was great. The prices on the system are also very stable and don't really change frequently.

I purchased a flight through the company. The company informed me that the flight was canceled and that I could either purchase another flight or receive a refund. Since then, I haven’t been able to reach them. The emails I send bounce back, the chat doesn’t allow any communication, and even when I did manage to get through to someone and asked them to get back to me — they never did. I'm really disappointed.

This was a very effortless and easy process, I will be using this site again. SOON. The fact that I got the best flight possible and at such a great rate, I am thankful because this is an emergency flight out. I really need to get to my family member in the next 15 days. This site made it happen for me. I can't wait to see her and HUG her. Thank you for helping to make this possible.

I always book on the Frontier website. They prices do not match the prices offered on the seat selection. Charging 44 for check bag next and extra 100 for over 99 lbs-- they need to get it together -- thank you Cheapoair for just making simple and easy and not cheating me extra for a seat.

Booking my trip to Mexico City was fast and easy. I feel safe and I am sure I will be comfortable traveling with a peace of mind. Thank you for making my plans and dreams come true. I will definitely recommend my friends and family to choose your company to plan their trips in the future. Again, Thank you!

Excellent! Agent was extremely polite, knowledgeable, and efficient. Service was great. A pleasant surprise compared to your competitors. Enjoyed speaking with him. Handled my complex booking with aplomb. Will recommend CheapOair to friends and family. Will book with you again because of agent's efficiency and honesty. Live long and prosper.

STAY AWAY FROM THIS COMPANY AT ALL COSTS!!!! I've had months of unsuccessful attempts to resolve an ongoing issue through the appropriate customer service channels so I have been left with no alternative but to escalate this matter via this channel (which is absurd). In May 2025, my father booked a trip through CheapOair, with travel dates from May 1 to May 5. Unfortunately, his outbound flight—United Airlines Flight UA1357 from Newark to Fort Lauderdale—was cancelled due to air traffic control restrictions at Newark Airport. As a result, he was unable to travel or check into the resort as originally planned.

Booking was extremely simple and quick. The website was easy to navigate, and the process flowed seamlessly. I have used this website in the past to book travel, and I will continue to do so in the future. In my opinion, the only thing that needs to be changed is when traveling multiple carriers, I wish you could elect seats all the way to your destination. For future improvements. Thanks.

She was the best person that I have worked with in helping me to obtain the best flight at the best price. I have tried working with 2 other persons and they were so unhelpful that I hung up. But because I have booked with CheapOair for over many years I tried again and I am very glad I did. You need more operators like her.

I tried to book a flight with a customer service rep who gave me a price that was over 200.00 more than the online price. I let her know the online price and she lied and said that the price was no longer available. I let her know I was booking it as we speak and the price I said went through and she hung up the phone on me and never called back. Very Unprofessional and uncalled for! Terrible customer service.

This service is very efficient. Reminders and updated are consistent. You cannot missed out on any important details of your trips whether it be vocational or business the best way "to booked it and have it locked" is with "CheapOair". My families and friends are all aware of CheapOir. Currently I booked for my mom to travel with me my experience in booking was great because of their efficiency.

College friends and I planned a September Girls Trip to Savannah, GA. CheapOair offered great nonstop rates on various airlines. Also, friends traveling from other states were able to coordinate their travel schedule allowing all of us to arrive vat our destination in a timely manner. I was very pleased!!! Various Airline insurance plans, hotel and rental car options were available as well.

I was sent an email, saying "time to select seats". The button just led to a dead page saying, no seats available, but it was obviously not actually connecting with any system. I called CheapOair, the tech said he'd try to see if it could work, and that I should please stay on the line. One hour later, nothing. It seems he can't but will just let me sit on phone waiting forever, instead of admitting it. It's a long flight, I expect to be smashed in the middle the whole time, thanks to cheapOair incompetence. Never again.

Frederic was extremely helpful in arranging the tickets for 6 passengers and one infant on lap. He was very professional and explained everything very well. He arranged consecutive seats and attempted to arrange the special meals but that cold not be done at this time. He recommended that we call back to the airline directly at least 24 hours before the flight to arrange it.

The process is too broken up. Part one I swear said first checked bag free. Went through 2nd part no problem. Part three pay. After that I finally get to pick my seats. Due to previously sold seats, I pay more to sit next to my wife. I had no option before this to pick my seat or see what was open. Then finally I was given the option to pay for the first checked bag which I thought was included in the price. They need to have everything paid for BEFORE giving more payable options

I used your site to find my flight and rental car for my trip to Boston. The only thing that was missed was I got a pop up window when I entered the sight that said I would get a 2% discount when paying. Never got the discount. Now I need to add a bunch of words in order to get this to click through. I should be able to put in as few words as I deem necessary to enter my review. You shouldn't make this as difficult as it is if you want to get accurate reviews. I have lowered my rating because of this.

Good going. You helped someone that is new to this. I hope you have everything right. This a very important trip for me and my wife. 48 years getting out of the cold for some time. Hope do this more and will use you if all goes well.

I had a terrible experience with this travel agency. I accidentally booked a flight from Toronto to Las Vegas instead of Miami and had also purchased travel insurance. To my shock and disappointment, I was told the ticket was non-changeable and non-refundable, despite the insurance. This is completely unacceptable and shows a lack of transparency and basic customer care. The service was unhelpful, and there was zero flexibility or effort to resolve the issue. I would never book through CheapOair again and strongly urge others to be cautious. This was a frustrating and costly mistake, made worse by how poorly it was handled.

I was very pleased with my agent, he thoroughly went through all the steps for confirmation and was very patient for me to get the information in my passport in order to verify. I originally booked the flight to the incorrect airport and he was able to cancel and get us to the correct airport.

This was my first time using different airlines for one trip, and this web site made it really easy. I am a Senior citizen and it feels good not to have to rely on my younger family members to help me with the process. I feel that both of these airlines have good records and reputations in the industry. This is my second experience using CheapOair to book my flights.

Ranier was excellent. Patient and forthright with all aspects of arrangements. Great customer service and very nice as well. From the moment he answered the phone he made me feel welcomed and not an inconvenience. I wished all customer service calls were this accommodating. When I asked him to hold, he did not make feel rushed, he simply said "no problem."

Great Service overall. Always easy to book flights on this website and easy to pay as well. I particularly like the options in flights and payment. I have introduced the service to my mom and other family members, and they have the same feedback. They like it very much, we can travel more often and see each other frequently

I was contacted by a man from CheapOair while I was trying to find the best flight to get my sister Dawn home to America. She's living in Greece, and she's been flying back & forth for many years. We've been using CheapOAir for booking almost all of her flights home. We appreciate the services and kindness from your company! Thank you for letting us use it!

It Was a great experience booking with you guys. It was very friendly and easy. I was happy with the flight that I found as well and didn't have to tell my life story in order to book. I usually go direct but I was not able to find a non-stop flight so this was fantastic to find a non-stop flight and to get it at an affordable rate. I thought the price of the checked bag was ridiculous but unfortunately everyone is doing that.

I was flying from Huntington, WV to Albany, NY. I got to airport, they couldn’t get their computer working, finally they did after 1:40 minutes later. Then they told me I couldn’t get on flight, it had already boarded. They called another airport 3 hours away to get different flight. I drove there, they didn’t want to allow me that flight that I missed boarding by 5 minutes. By time I argued with them. They allowed me to board. I get to Philly, PA, delayed 6 hours before getting to Albany, NY at 12:30 AM. I noticed on my new itinerary for return flight. They had been going on 3 different flights home, over 10 hours. I called to have them correct it that I never agreed to that. The girl wouldn’t do nothing to help!! She said because I already flown, she couldn’t change it. I finally called American Airlines myself. I told them the terrible flight I had coming, they fixed flights immediately with zero charge. Something CheapOAir said cannot be done.

I was just trying to do a simple thing. I got an email with our boarding passes and I printed them and I am missing the one for Kristy ** me, for the change of planes in Las Vegas. I need my boarding pass for Las Vegas to Oklahoma. I have one for David **, Ashlyn **, and Emma **. Just mine Kristy ** is missing.

I was not able to complete my travel arrangements online. The website was impossible for me to navigate. The wait for a representative was long (midweek, midday) but once I was connected, the help was GREAT. I also had another rather long wait for the scheduling representative, but, again, once I spoke to the representative, service was GREAT. So website, 1 star. People at CheapOAir, 5 stars.

Booking with CheapOair was a total game-changer! I was searching for a quick, budget-friendly route, and I couldn’t believe how seamless the whole experience was. The booking process was straightforward, the options were plentiful, and the price? Absolutely unbeatable! I found an incredibly affordable flight that not only saved me money but also got me to my destination faster than expected. The itinerary was well-optimized, giving me the perfect balance of convenience and efficiency. No unnecessary layovers or detours—just a smooth, hassle-free travel experience. If you're looking for a travel service that delivers both affordability and practicality, CheapOair is definitely the way to go. The value is stunning, and I’ll be coming back for my next adventure!

I asked the agent a few questions about the booking. He said, "You're wasting my time." I requested for a supervisor, and he responded, "No, I'm not transferring to anyone." When I told him I was planning to file a complaint against you, he told me to go ahead and do it. Call was at 06/14/2025 at 11.06pm. If CheapOair really cares about their service, they defiantly should take action for this type of agents. I have never experienced this type of service in America.

Call for a discrepancy in my prior booking. The mistake was mine. The phone agent was incredibly knowledgeable, helpful and respectful. I was apprehensive about canceling and rebooking but the Agent was very reassuring. Thank you for putting my mind at Ease. I will definitely use your booking service in the future.

Traveling to Traverse City for a tournament. I didn't know how to get there. I enjoyed the experience with this agency because it was Easy to use. Convenient and prices were competitive, lower than most with clear options for review. I will use it again when I travel. I expect the flights will be a good experience too.

Unable to book more than a ticket at once. I tried to buy a ticket for myself and wife at once but could not. I ended up buying them separately at different costs and this not right. Unable to book more than a ticket at once. I tried to buy a ticket for myself and wife at once but could not. I ended up buying them separately at different costs and this not right. Please do something about this.

Cheapoair.com is a scammer, thieves, bad business, screw up customers, stolen money from customers, misleading customers when different price in a page then charges total different amount. When cancel transaction for the ridiculous price, they stole money from customers charging cancellation fees even if we cancelled right away after find out the price was charge wrong in the bank card. Stay away from Cheapoair.com, don’t do business with them or you will regret.

A ticket change was made that was unacceptable. CheapoAir has refused to help resolve the problem. Phone calls have been repeatedly dumped. The airline says they can fix the problem but it has to be done by CheapoAir as they have the ticket locked. Continuing very poor customer service from CheapoAir.

I have been using CheapOair for a long time and have taken several trips, and I have consistently received very competitive prices. The site is friendly and intuitive. A good thing is if you are not comfortable using the computer you have the choice to speak with a human. I believe that sometimes we have the majority of airlines offering savings. This is good and help keep the prices low.

After all the additions to protect your trip, the cost isn't so cheap anymore. Then, when needing to use the added protections, it seems I get nowhere, so in the end, did I pay for what? So far $4000 in their pocket and I'm SOL. Not giving them another dime in my future travels.

I always book with CheapOair because of the prices and the easiness of getting a plane ticket. Last year I made the mistake of going with another agency and I learned the hard way that there is no other agency that would be so clear, easy and have good prices like Cheapoair. Not making that same mistake again. I recommend Cheapoair to everyone, they always have good prices and their agents are very easy to work with if you would find yourself in some problems or have a question.

2. Stop with all the prompts afterwards for cars, hotels, etc. The Skip options are too hard to find.

The website was very user friendly and helpful. It was easy to get around on the website. I found what I needed and the prices were very very reasonable and the payments with Affirm was great. I was referred to this site by my sister-in-law and am very glad that she told me about this website. Thank you very much for this website and the ease of use to book my flights for my vacation that I truly am awaiting to go on.

Everything was fast and straightforward. Only BIG negative is the added cost for every reserved seat and there was no indication that I would be guaranteed seats if I did not choose a seat. It would have been nice to know all of this to begin with. I also do not remember seeing anything about whether carry on luggage was or was not included.

We originally booked two airline tickets to Dublin, departing on July 7, 2025, and returning from France on July 25, 2025. Due to unforeseen family circumstances, we needed to push our return flight back by two days. The airline charged us $591 per ticket for the change, adding up to a staggering $1,180 for both tickets. Considering our original fare was $905 per ticket, the adjustment cost more than 50% of the initial price, bringing the final total to $1,496 per ticket. To make matters worse, we were not given the option to cancel for a refund. When checking online, I found that ticket prices remained around the same as our original fare, making the excessive change fee even more frustrating. This experience has made it clear that we were taken advantage of, and we will be steering clear of CheapoAir moving forward.

The Travel Agent that assisted me was so kind and very very patient with me. I really appreciated her help in getting my flights booked. She gave me the trust to use your website again in the future. I am very happy with the service I received. She offered to also assist if I ended up needing a Car Rental or another hotel and emailed me links with discounted pricing. I think her name was Anoini.

Sophie helped me cancel my existing flights (my error), and rebook for the correct dates. She explained every step along the way. Great service! I even wanted to delay my departure schedule by one day, and she took care of that too.

I have always liked dealing CheapOair, as they always find you the deal if your trip is a bit flexible. Show them your loyalty and they will show you the Deals. They try their best to upsell, but that is not possible for everyone… Remember times are tough! Many thanks again, will definitely support them. 🙏 HB

Your system is horrible.. Can't even accept credit card payment in real time.. Your site is broken. 400 Bad Request Request Header Or Cookie Too Largenginx/1.23.3. I would suggest you update your systems.

The flight that contains requirements in my mind (price, arriving time etc) has been found, and purchased... Searching, finding and purchasing processes went very smoothly. Thank you very much for providing this user-friendly website. I recommend highly to everyone...

You offer a flight for 41 and ended paying 61! Same thing for the baggage, 10 extra of what you offer, not so cheap at the end. Misleading, hidden fees and not clear from the beginning. It is a shame

I was able to search multiple options and after some experimentation found the flight plan and the price that I was looking for. I was not able to do multiple searches simultaneously without affecting results from previous search. But I was able to resolve that by logging into the account in two different browsers.

We got a cheaper price than through the airline. Someone called while I was making the reservation to see if I needed assistance. However, my friend and I were making reservations at the same time on different computers. When I clicked on Make Purchase, I was rejected because the price was "no longer available." They charged me $15 dollars more.

So the hotel reservation mentioned that there is no cancellation fees. CheapOair did not mention that there is a $67 service fee and a $25 cancellation fee. I should have booked my hotel separately on booking.com where there is no charge for anything if you cancel within the given time frame. CheapOair should be very specific on what charges will be incurred by the customer, rather than a vague statement to cover their asses and asses money making charges. All customers are well aware of charges for flight changes but not for Hotel changes or cancellations, especially when the hotel itself does not assess a charge. NEVER AGAIN.

Booked car at a CheapOair and when I went to take the car. They didn't give me the car..I think they don't have a car for rent??? I called the CheapOair 2 time for refund and they don't want to give me refund..I don't recommend it. You going to lose money if you rent car from CheapOair. They don't know how to work.

Website was easy to navigate and offered ways for me to find nearby airports which I didn't know were cheaper. This was a great experience and I will recommend to all of my friends and family. I am a single older woman on a tight budget and finding your website will let me attend my nephew's wedding next weekend.

Booked a trip and both dates were different, and they changed the days for the flight. They suggest a cheaper flight and it is after I booked them, I realized the dates are wrong. This is very wrong. Worst site to purchase a flight.

I had an issue with trying to book car rental online and I called Customer service - and they were able to help with the car rental - I received prompt, friendly and very favorable results. Very much appreciated!

The computer did not work when I attempted to make reservations, as my CC would not go through. I tried again. Gave up and booked directly with the airline. Then, when my CC bill came through, I found I had been billed. CheapO would do nothing about it. Fortunately, I was able to straighten it out with the airline. I will no longer go through a third party for tickets.

I purchased tickets to fly to Texas with my son in July. Just found out I had to have major surgery the week before. They would not let me cancel 2 months away which is crazy then wanted to charge me $150 to credit my account. Who does this???

Cheapoair is good at prices but when it comes to honesty on hotels it's all business with them and they temp to put misleading information, make sure to review the hotels on your own time before booking, along with purchasing airline tickets and them sitting the passengers separated even though they were bought together, I understand they are the 2nd party and they have nothing to do with the airline, and they are just the sales to get their cut. It's all business right!!!

My wife attempted to reserve seats on our flight from NEOS which was booked months in advance. The female representative told my wife her date of birth was incorrect and the ticket need to rebooked for an additional $625. Then we were switched to another male representative who then informed us both dates were incorrect and each ticket would be required to be rebooked at $625 per person. My wife was about to provide credit card information as she did not want to not a seat on the flight. I was irate and told him to leave the initial reservation as is. Upon checking in to NEOS we did not have an issue and the date of birth matter was not even brought up. Such a scam. Will never use this company again. Totally, dishonest.

I managed to find great seat on my prefer date at a reasonable price. The price was $100 cheaper than buying the same ticket, with the same seat directly from the carrier. These days every little saving helps. Thanks again CheapOair.

Horrible experience. Will never use them again. Rebooked my ticket and then canceled after paying for my ticket and for upgrading. What a nightmare. I wouldn’t recommend them to anybody and their service was horrible. Very disappointed and shame on you.

If this flight stand as booked, this is the best service I had gotten from any travel agent. I got a good experience just like I wanted. Great service. I recommend CheapOair to travelers who wants to book for cheap flight.

Horrible experience. Will never use them again. Rebooked my ticket three times after paying for my ticket and for upgrading. What a nightmare. I wouldn’t recommend them to anybody and their service was horrible. Very disappointed and shame on you.

After booking my flight, and I received my statement, I saw that I was charged an additional $25.80. This should have been disclosed at the time of booking and it was not. They just add $$ as they feel like it. I am sick of getting ripped off from companies like this. There are PLENTY of other ways to book an airline ticket...I will NEVER use this company again.

Wife booked tickets to Japan and my middle name was just my initial. She called and they asked for a picture of my passport. It took about 2 weeks and they said they couldn’t help. She called and was told it can only be done before 24 hrs. Why wouldn’t they tell us that before. We have been given nothing but the runaround. Shouldn’t not be this hard to add 2 letters.

I have always cross checked my fares with different sites and I always get a lower fare with CheapOAir. I say they are really price-competitive and have been reliable for the past 3 yrs I have been buying my tickets.

I'm a dancer Producer from Italy. Cheapoair is Easy to use and very convenient. I've been using it for year and there are No extra fees. Sometime you use chap sites for flights and there are extra fees at the end. This one is very clear. I would recommend it to anyone.

I have book flights with Cheapoair so many times and they have never disappointed, always finding the best prices while earning points. Will forever continue to use this app and also recommend it to family and friends. Thank you Cheapoair for making life easy when it comes to finding the right and affordable flights.

Paid for my entire flight & accommodations with CheapOair, and half a day later, at 1:30am they call me asking if I can book another flight because THEY made a mistake getting my flight from the airline. So I asked if they can just re-book it, but they said it's more expensive now and would cost me HUNDREDS more. They offered to find me a similar flight with checked baggage on the same day, but of course it was also $300+ more. So for 10 minutes I begged them if I could get any sort of compensation since it was THEIR mistake, but they plainly said they couldn't do anything. They couldn't even give me a 2% discount or $10 compensation for making me pay hundreds for THEIR MISTAKE. On top of that, I now have to wait 5-10 business days for a refund on my credit card. As a business owner, this is the worst customer service I have seen in a long time. They literally have one job, and when they can't do it right, they make YOU pay hundreds more to fix it.

It was an easy transition to make my flight plans. I would use CheapOair again to make flight plans. The different flight fares they were able to compare was great. I have many different days and times to choose from. THIS WAS GREAT FOR ME.

After 30 minutes on hold the room was changed for additional cost. Never received a confirmation email after I was told it would be sent within 5 minutes of call ending so went on chat for their site. Seat selection stated "pending". I was told and had to go to the airline site directly to choose my seats (even though this was already done during booking).

Fraudulent company. I accidentally booked a flight. I called within two minutes of booking that flight to try and cancel and get a refund. They said they could not refund me. They could try to get a credit for me, but they couldn’t refund my credit card then I ended up taking the flight And as I went to check in they wanted to charge me for my boarding pass. This is ridiculous. They should be ashamed of themselves.

Car rental was a horrific experience. Rental office was miles from the airport. When we finally found it the registration process was a nightmare. Fortunately before we signed anything, we realized that they were adding hundreds of dollars in unexpected fees including a Senior surcharge. That's discrimination toward seniors, most places give senior discounts!!! We ended up not renting the car and they told us they hadn't received any money from CheapOair anyway. This turned out to be not true as cheapoair later informed me that they had been paid. Also, their policy is NO refund even if you never actually rent the car. I'm done with this, big scam. The flight was good but also had added hidden charges. Very unpleasant experience all around.

We were contacted by CheapO when we were looking for flights from Pgh to Costa Rica. We told the associate repeatedly that we only wanted to fly Spirit Airlines. By the time we were finished with the booking, our flight back was with American and the associate said he could not do anything with it. Also, suggested we get the insurance to protect ourselves, but didn't tell us that the flights back were not covered since they were basic economy seats, so we could not get our money back for those. Had to escalate to a Supervisor, who said he would contact me the next day after listening to the conversations, but had to call them 2 days later to find out, there was nothing he could do. Worst company ever. They need to be shut down!!!!

Fraudulant company, I tried to join them for many hours without an answer after my flight has been canceled, no phone number just a stupid chat box, also when I bought a flight back they refused to refund the price I paid for my flight back because they didn't answer, I paid 1400$ to go back home. They wanted to refund 675$ while initial ticket price was 2300$. because of this cheap fraudulent company, I paid in total 3700$ for round trip, I filed a complaint at Transport Canada every claim could take 18 months or more. Don't buy with them and save yourself. Also not to forget they tell you when a flight has been canceled, they are not responsible. You have to call the airline company that tells you in return you have to call Cheapoair. The worst flight experience was with CheapOair.

On September 6th 2024, I reserved a return flight for September 12th 2024, through CheapoAir (Cheapo reservation Booking # **, I gave Cheapo a debit card for the full amount, $527. 68. That included airfare and trip insurance. I was assured that the entire amount went through. I was told nothing about two separate charges.

I booked a flight to Spain with $2230… I booked a flight to Spain with $2230 for three people and I get an email in couple hours says flight fare rate changed to $2300 and when I chat with them first say to me $2900 and when I start asking questions come back to me and says $2600. I could not understand, and when I asked more questions the answer was, "It's your choice to cancel the reservation or update it with the new fare!" Something didn’t make sense. My recommendation get the ticket through the airline itself, that what I’m going to do, all these companies trying to scam people for extra money.

I booked a flight through CheapOair for my teenage son in late October. While I saved approximately $400 on the fare compared with Google Flights, the post-booking experience was, without question, horrendous. Here's why. About a half hour after I made online reservations, a belligerent CheapOair representative called me during dinner to aggressively sell a trip benefit package, asking me through a thick ** accent questions such as, "Sir, why aren't you purchasing this package for your son, Sir? Sir, do you want him to get lost, Sir? Sir, if you don't want to purchase this package for $20, how about I lower the price to $8, Sir?" It was the very same package he'd have gotten through the United app. Anyway, this woman ruined the experience. So much so, in fact, I'll never book through CheapOair again. Be warned.

I asked for a Monday return, the agent booked me Tuesday. They won't change their mistake. They advertise for seniors, but they are hard to understand and I missed the change of days on the return. Very bad service.

I made a mistake with my ticket order. I called the help number, didn't have to wait for an hour on the phone and my tickets were modified, new itinerary sent by email. All done in 1/2 an hour. That's service compared to some airlines just don't have.

I had two passengers unfortunately get sick days before the planned flight. CheapOair lied, hung up on me, and told me false information. In approx 4 calls to them spanning several hours. First they said there was nothing I was able to do because my tickets were non refundable, so I did some research online and saw that as of April 24th 2024 all airline were under the same rule to give vouchers at the very least for a spreadable sickness. The next call I was abruptly hung up on after explaining my situation. The next call they told me to contact the airline for a refund or voucher. So I did and the airline said to contact them as they couldn’t help because I bought the tickets through CheapOair. So instead of fighting the vicious cycle I was left no choice but to file a complaint with the US DOT which everyone here should do if they have a major problem as it’s is more affective.

This was my first time planning a trip from Philadelphia to Puerto Rico San Juan and I couldn’t even take my trip due to the hurricane so I called to cancel my reservation and got the runarounds. They have poor communication. They was real ignorant. Two different people hung up on me and I was on the phone for at least 4 hours. Talk to at least 10 different people. Was on hold for more than a half hour just for them to tell me they can’t refund my money back. It was the worst experience of my life. So now they telling me I’m not getting no money back for my flight and for the hotel. They made me pay 4 different times. 1. For the reservation. 2. For my seats. 3. For protection plan. Then I had to move my flight and they charged me again just to move my flight so I spent well over 1600$ for what and not getting a damn dollar back. It makes no sense whatsoever.

Thank you for your service. I would like to know how can I get more information for trips at Mexico City and Cancun Mexico. I don’t know what I said more for this service but I’m very thankful for help me in trip to New York.

Hello, good afternoon. Today I had a flight at 6:54 and they didn't let me board because they said we were late. There was an hour left before the plane took off and my wife had an anxiety attack. I want my money back or I will look for a lawyer.

Booked air fare to Chattanooga, Tn. Was fairly easy to book air fare online. Good selection of prices at various times of the day and days of the month. You can select from various airlines to see what they offer if you plan on traveling around the country. Would recommend checking out this booking site to see various prices.

Worst customer service, they keep sending emails on how they try to contact me but I never receive any calls. Supervisors are unheard of, wait times are ridiculous, and they have yet to provide any update.

Have a worst experience with CheapOair, as they did not inform you the right and make fake decisions and fake plans. Second whenever you called them they wasted more than 2-3 hour just for small changing and get info for tickets.

The booking experience with CheapOAir is very nice. The user interface is intuitive, it has wide variety of options to choose from when searching for the flights. The pricing also better when compare to other sites. I had a very nice response from its customer care as well when one of the flight got cancelled and I was issued a full refund

I book reservations from this application and I am very happy to use this application and thank you very much for the good treatment and I hope you stay like this always. I advise everyone to use this application and I wish safety to all travelers through this application and I thank the management of this application for the technical assistance and response in a short time. Thank you all

Highly disappointed in the change/cancellation “you basically are screwed” policy. To further to protect myself, as I am sickly, I paid an extra $200 for travel protection insurance. Spoke to several customer service reps that were so rude and condescending as if I was asking for a favor. I had a medical emergency. Provided a Dr letter and the still have not refunded the trip I was unable to go on. I do not recommend them to anyone! 2nd time they robbed me in 3 years with dr’s letters! Sickening and disgraceful!

My flight delayed at the Quad cities International Airport due to technical issues. We had been ask to rebook. I called and spent more than half hour in line. I also called united Airlines but there was no answer. And I called you. You helped me rebook on 9th of August 2024. I want to let you know that I lose money to not make my trip on time.

The experience was smooth and very easy. I would recommend this to anyone traveling. Everything was fine and convenient I like it and would do it again. The whole experience is stress free. I bought my ticket with less hassle and would recommend it to most of my brothers.

I have only had the best of luck using Cheap-O-air, when booking my flights. This trip it said that there was a change in date and airports but I don't see them? I'm sure it's there somewhere, I'm just missing it. There may not be any and it just has to be stated, just checking.

I’ve been holding 50 minutes regarding booking **. You sent me a bit saying my flight changed but I can’t see the new flight and when I try to go to it, your system says to call. Terrible experience. I most likely won’t book with you again if this is how you handle customer service. Awful experience that never ends.

I used this site for a trip to Vegas. The telephone numbers to reach customer service, never reached a customer service representative! I found more than one number and at times the number wouldn’t even work. Yes the prices were nice but at what cost? This site was very sketchy to me and never used it again.

YTBD, I got pretty decent prices on our flight next year however I feel very deceived. When getting the tickets I paid an upgrade fee to pick my own seats and to make sure I could change my flight if necessary only to find out none of this is true. I feel like I paid $6500 for tickets that may or may not be there next year. It is very unsettling. At least when you do it directly through an airline you have everything at your fingertips. To say I am worried is an understatement.

The customer service call was fast and efficient. It only took me about 15 minutes to book my parent’s flight! I’m so Thankful and I don’t know if I would be able to fly internationally if it weren’t for your service. Definitely will use your service again, you leave your competitors behind.

Was easy to do and simple and dated available that needed in price range. Didn't know what else to say I said enough already. I am happy with the website.. Simple to use and navigate. It's only myself so I'm glad. Happy happy happy happy going to see my mom and dad. They're old.

Great fares. Addons were clear. I had checked a couple times regarding fares and satisfied with my purchase. I will be using you all again to book my next travel reservations. I'm excited to start looking through my travel documents. The booking process was quite easy and I'll get to spend some time with family.

I attempted to book the entire trip by myself but my credit card was declined. I thought I had lost out on a great fare. I called and the representative asked if I had received a order number which I had. She rerouted to another agent who helped save the reservation and use a different credit card after trying to use the original credit card. Thanks to these helpful agents, my trip to France/Spain is secure now!!

I have used Cheap-O in the past with good results and This one way ticket was not any problem at all to book. They have many options from hotels to car rentals. The web site is easy to navigate. In the past I always Flew sometime 30+ trips per year for the NHRA racing circuit. So I will continue to Use Cheap-O-Air for any future travel plans.

We used CheapOair.com for our flights to Mauritius and today we book the hotel that we need before our NCL cruise embarks from Port Louis.. We chose the Le Suffren Hotel and Marina for its proximity to the port. The rooms look very nice and hopefully we will get a chance to try out the spa on site as well.

Got an email with a change that I either had to accept, change or cancel...had to online chat to do any of those and almost 2 hours later still couldn't answer the one question of how much it would cost to change or cancel, still on chat while I am typing this as well as being on hold on the phone to get the same question answered.

Maryann, the agent I spoke with and helped me with my husband's reservation. She was very courteous, and very patient with me, because I have hearing problems. Great to have agents like Maryann. People like Maryann was easy to communicate with. She offered help with a phone number that I needed to call right away. She even told me that she will return my call within 15 minutes while I try to contact the company that I had planned on using to pay for my husband's fare. She was right on time and we were able to resolve the fare issue right away. Thank you very much for agents like Maryann, and the fantastic customer service. May God bless!!!

Their policy does not disclose how many check-in luggage you have per ticket to destination. If you have round trip, free check-in luggage may be included on the way to your destination, but on the way back, they WILL NOT disclose that it may not follow the same policy. You will be forced to buy check-in luggage if you want to return home with your belongings. On the ticket receipt they squeeze by with saying each airline may have its additional fares but do not disclose what is and what is not included with your ticket and airline. They like to cut corners; be careful!!

I was looking for a great deal on my flight to Missouri, I found this deal, 260. Or close to it. I bought a ticket, they sent me my booking # and my confirmation #. They were there when I needed them to be. I had to call them for something and they were only a dial away

I am satisfied when booking tickets from your service, I can easily compare prices. However, my account has been deducted twice now, I ask you to review it, to return the money to me. Thank you so much. I need your help about deducted my account at once. I am waiting for you. Thanks.

Quick to take your $$ with little follow-up and guarantee that is will be honored. A few changes were made by airline in the following months. When I called on phone with a question there was confusion as to which airline company was the carrier, still do not know which airline it will be. What gate? Airline number? No ticket- just a booking number, What do you do with that? That leads to more confusion where to check in at airport. No information where to go, who to see. Cheap O wants me to call a day ahead for more information. Call Who? No information, no phone number. After plane lands questions arise, where to go, how to claim bags, how to get to boat port. So many questions, little answers. Leaves me uncomfortable that so much can go wrong, miss boat trip, connections to boat, time allotment. I

We traveled JFK to London for a cruise. Flight outbound no problem. Two days before our return flight while on the ship we got an email that our return flight was canceled. Called Cheapo who informed us that every flight on our return date was full and they could not book anything until the next day or even 2 days later. When I told them that it was impossible there was no flights they argued and argued and argued. We hung up and called our carrier Virgin Atlantic who informed us that our flight was never canceled but only the departure time was changed. They also informed us that not only was the flight available there were plenty of seats on that flight and 7 other flights that day.

I use this agency to book my flights. I appreciate a lot, very convenient and easy to locate what you are looking for, I just love using this app, sometimes I come here just to check the prices and compare with other airlines, always cheap and affordable

Cheapoair does to mention that there will be a charge is $179 just to select your seats! It's a bait to charger and charge more. If there was a pro t stating that charge I would t select it. Now the price went up so much I could had just booked elsewhere for that ridiculous high price for a 1 hour flight.

I was quickly offered the perfect flight and a great hotel. I look forward to my trip and not having to worry about getting there. Thank you for offering and assisting with the details for getting to San Francisco for the Labor Day Weekend show! I shall definitely work with Cheapoair.com again for travel plans.

Everything was smooth and easy. Booked a trip in just a few moments. It was way less expensive than competitors' prices, and I downloaded the app for further information and details. I will book again next time. I don't know why this has to be 50 words, but I guess I need them to submit a review at all. Thank you for allowing me to visit my daughter across the country for way less money than any of the other sites.

Booking a flight and hotel through CheapOair was really easy. The website is easy to navigate and understand. I really like all the follow-up emails to be sure I have the info correct and is what I want. Pricing seems fair as well. I have booked flights with CheapOair in the past, and they are my first place to look for good pricing and ease of their website.

I received the email with the flight's confirmation. An agent called me to confirm my seats and the details of my purchase. He was very cordial and provided important information about the flight. He also offered me a service to get my boarding passes online, which I accepted and paid for the service.

I am confirming my booking for my travel. Departure time is 1510 Hrs (3:10PM) from Oakland and Arrival time in Vegas is 1645 HRS (4:45PM) on Saturday October 12/2024. For the returning flight, the plane departs Vegas at 1235 HRS and arrives Oakland at 1435 HRS (2:35PM) on Monday October 14/2024. This is a short flight and I will definitely recommend to my friends, family members and the relatives in the near future.

My return flight was cancelled which, of course, creates anxiety, and the patience, understanding and calm reassurance extended by the rep helping me brought the whole negative experience to a positive end. I was grateful for her professional take charge, “no worries, we will find you a flight home!” response to my situation… it caused me to be singing the praises of CheapOAir… I will definitely rely on your services in the future! Thank you!

I enjoyed the easy process of using this web portal. It was very easy to understand and navigate through the ticketing process. I also received a call following the booking and was helped by the agent, he was very friendly and helpful. He assisted me with understanding the seating set up and guided me on where the best option for me.

Had to call agent to book second ticket. Price difference was 200.00. This was a bit of a surprise. How did I get my ticket for 500.00 then 10 minutes later I had to pay 700.00 for my husband's. Not a good deal but oh well. Got our tickets!!! Going to Alaska.

I've experienced no issues with my booking process. The site could be improved to be more user friendly and visually pleasing. I would also like to see more incentives and promotions. This doesn't deter my desire to be able to book with Cheap O Air in the future. Thank you.

I booked my flight to Birmingham from Karachi on 3rd July 2024. I try to got some discount by using promotion code which is provided by Cheapoair but it's not work and my account point also not working. I need my right of using this and got my extra paid money back in my account

I upgraded to main cabin because your site said I would have free seat selection. Then when I go to select seats, you tack on a charge. So I did not select seats. First disappointment. You want to charge for me to get my boarding pass mobile. This is a little ridiculous quite honestly. Second disappointment. I feel like I've lost trust in your company and will go back to my usual other ways of purchasing flights.

This is my first time I book CheapOair and this guys have great team to assist new site bookers. Fast and cheap flight+hotel bundle packages. I'm here now waiting for my flight e-ticket number. Please urgent my booking. Thank you. So that I can refer this site on my friends who loves travelling.

I booked flight from BWI airport to Lagos Nigeria round trip. I'm not getting any information regarding the booking. The booking was supposed to be on Virgin Atlantic to New York etc. But I have not received any itinerary. Please send me the details so that I get confused along the way.

The easy access to finding the ticket when I was looking and there was follow-up. It was a pleasant experience, as I had a very unpleasant time in the past. This was addressed and now it is much better.

My experience using CheapOair.com has been interesting. I needed to book a cheap flight to Las Vegas and I was able to achieve that purpose. I am grateful for finding a user friendly platform that enabled me to book my round trip flights with ease. This is my first time of using this platform. I pray that my actual experience will determine my returning back, perhaps with friends and family, for further business engagements.

Bought what we thought were good tickets for 3 flights. Got a notice about a change, adding 2 hours to one flight. Gave up and approved it. Got another notice about a change from a 5 to an ELEVEN HOUR flight, leaving at 5:30 a.m. -- not 11. Refused it. Email said cancellation was free. Got charged $200 in "cancellation fees" for the airline's change to 2 tickets. Also note if you book a car thru them, there is a substantial add-on fee. How dishonest and unethical.

This is my 3rd travel change, this one being midnight and the wedding travel to is early early in the am. Am I frustrated and very upset yes. My only other option is to drive the 10 hours, am I stuck? Yup. No recourse but hope that my travel isn't changed again. Would I use your company again? ABSOLUTELY NOT, WILL I SHARE WITH OTHERS. OH YOU CAN BET I WILL.

It was easier, I could easily see the flight departures and arrivals and layovers. It shows if you have baggage allowance or have to pay extra for more luggage and if you get a cheap flight you end up paying more for luggage. Then the flight becomes just as expensive adding the luggage and sometimes paying at the Airport costs even more.

The site is easy to use. From the fill in toggle slots to the confirmation of each choice you have in the flight register. I have been bumped off of flights that I booked and refunded. Everything on the site is useful and easy. Cheapoair has many choices of airline, flights, airports, hotels,

I had a fine experience with using CheapOair. Only question has been the air fare and seat upgrade has never been run on my credit card? It will be a week tomorrow. Sunday 6/30/2024. I am wondering if there is some kind of problem? I have received the seat selection and confirmation from Condor Airlines. Can someone check and see if there has been a problem??

I respect the folks that work at this booking agency. Sometimes, however, I don't feel as though all information was accurately conveyed to me, for instance, the fact that I am supposed to pay KLM for checking in 1 item of baggage, at over $70. I wasn't told of that by the booking agent. In any case, I wish you all well, for I understand that you work hard.

My wife, son, and I are traveling from US to Brazil, but returning on different days. We found the flights that we liked on the Cheap-o-air website but to ensure that all 3 of us were booked on the same flight leaving the US we called and spoke to an agent. When looking at the fares online there was an option to upgrade the flight from a light to a plus fare (this provides 1 checked bag and advanced seat selection) for 79.00 per passenger each way.

The gentleman was very pleasant and helpful in contacting the carrier airline to determine if my seat assignments was confirmed and they were. I really appreciated his consistent efforts waiting for the carrier airline company to answer his call. The wait time for a customer service agent to come to the call with at a minimum.

I cancelled seat selection and one other fee within 24 hours of my booking and was promised to have those amounts returned to my Mastercard. After several phone calls, I still have not received anything, even though the agent claimed that part of it was returned and the rest would be shortly. Very bad way of treating your customers. :-( If this is not corrected soon, I will never book with CheapOair again and will tell everyone I know of my bad experience!

My experience with CheapOair was good. The website worked fine and the price quoted on the search was what I actually was charged. I got tired of Expedia offering a price then "jacking it up" twice at checkout.

Even though my flight is still on the 30th of July this year, the people who assisted me were so courteous and patient in helping me especially in changing my departing flight. I am sorry I forgot their names. I am looking forward in booking future flights with you soon.

Everything was good. Had no problem navigating through the site. It was pretty easy. Received everything in a timely fashion. Would do it again. I had to call and change something. It was done while I spoke to the lady so I didn't have to worry about anything. They are very helpful.

Perfect booking on CheapOair.com. Easy and hassle free processes. Good online accommodation with widest options to choose. I find it suitable for me on finding the best travel flight ticket itinerary. Payment was safe and reliable. Wide array of selections and possible changes to negotiate is just a click. Updates were on the time on real situations.

I got my ticket more than two months ago and chose my seats. The flight was changed. It was not me who changed it. It changed two times. When I got the new flight I had to pay $400 more for choosing my four seats. It is unfair and I will not use Cheapoair again. Thank you.

The site was easier than some. I struggle with online purchasing. I would appreciate more step by step instructions and simply move slowly to the next step, because of my learning disability, I don't see all the information on the page. Older people who did not grow up with computers could use simple, step by step directions.

I like to my vacation time I always have chosen Cheapoair. Have never used other travel agent. I have not had a problem. Always been helped when I had a problem and get it fix right away. Have my flight information in handy. Always tell me what time what date and when I have to be there.

My flight confirmation is good. They response all the time and email all the details that I need. I'm happy to choose this CheapOair. Highly recommend to all of my friends and relatives. For sure they going to like it. Thank you very much. Indeed I hope someday I can travel again to use these CheapOair. Highly recommend to all of the people around the globe. It's cheaper than any other company.