CheapOair Reviews

I’ve been using the CheapOair app for many years. I’ve never had any issues with it only when I’ve had a call back from CheapOair claiming they are representative for CheapOair agencies and trying to scam me by many different ways. For example they calling me out and saying that my birthday was wrong and I need to change it. It will be cost me between 150 to 250$ which is lie because I have a copy of my booking information… secondly they tried to selling me an insurance policy for anything happening within cancellation or missing luggage or missing flight or changing flights. You named it and they were going to charge you a cheaper price from the app and after I pay I will find out it’s only for 24 hours. No more..

When I input my research for a flight from my home to Atlanta, several prospects came on the screen along with a box said, ‘this one is only by phone.” So, I dialed the number and reached a Gentleman named “CHENG”. I asked him if I had different time slots for the flights (because the ones on the page were going to cause hardships getting to and from both airports due to rush hour traffic). Cheng was attentive to my needs and found me just the right time slots for the round trip I was trying to book. And to beat it all; it was cheaper than any of the other flights I was seeing with the bad flight times!

I have used Cheapoair on several of my trips to Africa since 2020! Only had one problem in 2021, bought insurance but it didn't pay, was flying KLM with my son! Rules had changed and didn't know it! In 2020 I got my visa on arrival in Nairobi on arrival! But in 2021 or 2022 I was required to have visa before boarding KLM, in Houston! Didn't know about it until time to board! So KLM showed a no show and insurance didn't pay the $2,800 for our tickets. My experience with CheaPoair has otherwise been great!

Well...I started the booking last night after midnight. I worked my way through the segments of my booking, processing which add-ons to take, and finally reaching the payment portion of the process. Unfortunately, I didn't UNLOCK any of the CCs I tried to use to pay for the flights scheduled until this afternoon. I called and spoke with one of your representatives about the error on the above-referenced order number, and they said the flights were no longer available at the originally quoted price.

I was thoroughly impressed with the service provided by Josie at Cheapoair. She went above and beyond to help us during an extremely stressful travel situation and even stayed well past the end of her shift to ensure everything was properly handled. My partner and I were travelling together from Zanzibar to Qatar before continuing onward separately to Canada and Ireland. We were notified that our original flight had been cancelled by the airline. My partner received an alternative flight option almost immediately, while my rebooking was significantly delayed, and travelling together no longer seemed possible. I initially spent over 1.5 hours on chat support trying to resolve the issue and match my itinerary to my partner’s. We believed it had been sorted, only to later find out that the airline had declined the request.

Their services are terrible when things do go wrong. They messed up the bookings. Its service number is not 24/7 so unable to reach them when need to make the correction to their booking mistake.

Representative Wes was great! He took the time to listen to my needs, explained all of my options, and made sure I felt comfortable with my choice. I highly recommend CheapOair for your future travels. I’ve used their service before and have always been very happy with the experience. Thank you, Wes, for your excellent customer service!

I received excellent customer service. He made it a great experience.

The online experience is user friendly and easy to navigate. I have used it several times.

Elizabeth was very professional and helpful in assisting my nephew and I booking our upcoming vacation. She verified that all information was correct and made it a smooth process.

Very efficient service from the agent; he was very knowledgeable and competent.

Avoid CheapOAir and other so called online discount travel agencies. CheapOAir may initially look like a good deal but they have many hidden costs and fees that you are not told about. They also will trick you into buying something you do not really want and then charge you for getting it changed back. I bought the ticket insurance but it proved to be near worthless because it would not permit me to get rid of the flawed ticket but instead I had to pay more fees to get it changed to what I wanted in the first place. The company representative kept dickering with the price of the change and it was really hard to see how much I was getting ripped off. Eventually out of desperation I bought into the semi-legit scam.

Great service, fast service, excellent flights, great times, no issues.

Excellent job, 10 out of 10. The booking agent solved all my issues.

Excellent. Very satisfying with Agents to help me to re-booking my tickets. Thanks.

Worst travel customer service I have ever experienced. For the past three hours, I am trying to resolve a problem that was the airline’s.

I'm very disappointed with my experience with CheapOair. I Booked a flight from one place to another and I picked the time with a small fine print on the top that if I selected this time it's cheaper and not realizing it a wrong date. I called them within minutes. They agreed to cancel it but they charge me $100 penalty.

Cheapoair a fraud ticketing agency. Cheapoair may issue a ticket you did not ask for. You keep calling them but no solution. Finally you lose your money.

I think I was tricked into paying for a seat for myself and my family, senior citizen and disabled too. I thought I was paying for a seat like I always do like seat six so maybe nine but to charge me for a seat all the way down in 36 row that was not fair to the elderly. I think that was Robin a senior citizen and when I insist what was the number of the seat he did not even give it to me, but I am so accustomed paying for seat in row 6409 for the furnace. I figure it was one of those so if I had to pee for seat in 36 hours 26 what part of the plane was free with my ticket. I think that was so unjust. I don’t know if I would ever use keyboard air my name is June B **. I am flying on 10 August and returning on 18 August Denver to New York. My flight is 1498.

My booking was very well done by Sidju in a very professional manner. I appreciate CheapOair's assistance in booking my flight, and I am very grateful.

Booking was easy and easy to navigate the website. I was happy to be able to use my rewards and got a discount. This is my second chance to use this agency. I hope it all goes well. I also got a confirmation call from them to double check my booking. That's a nice move.

The agent I spoke with was knowledgeable and very helpful during the process of helping me book our flights from Phoenix to Minneapolis. She was very professional. She was able to answer all my questions. And she helped me find a different return flight because the original return flight did not include a carry on bag.

Always on time. Easy to get ticket. Sometimes the price is Crazy, but continue to search you may find a good one. Seats are fairly comfortable, a bit tight but overall good. Good take off and landing. And leaving the plane is fairly quick.

**** The agent worked hard to get me the best price. Saved me 50% compared to other travel agents' quotes. More details are better, but I have nothing more to say. Be happy with what you get. ****

Navigating the website was an exceptionally user-friendly experience, and I was highly impressed by the competitive and budget-friendly airfare rates available. From browsing flights to completing the final booking, the entire process was seamless, efficient, and completely free of any complications.

Worst place to buy your tickets or rent a car or hotel, been a Platinum member with them for 20 years. All kind of issues, I got 53000 points and when I wanted to redeem my points I got 20 dollars discount!!!! Pathetic.

I thank the Lord Of the Universe for the attention that I received from the attendant that I talk with. I am so sorry I did not get his name, Although he was extra care and consider with me, Thank you very much. Jimmie **

Abominable as this happened last week. I went to Ireland where I was born and raised. My relative died suddenly and I needed to change my flight because of the funeral. I was on the phone with CheapOair 6 times and each time I was on hold at least an hour. I asked to change my flight back and stay an extra day and I was kept on hold and then I was told call back tomorrow or call back in 2 hours or the office is closed. I was on hold an hour and I was told that they are on hold with Condor Airlines. Then I was lied to that Condor is closed. I quickly checked and they were open for 1 more hour. Then I was told CheapOair are closing yet they say they are available 24/7. I was disconnected and I tried the next day and the next day so I had to purchase a ticket back to the USA. They said, "Sorry for your loss," which was meaningless.

Customer service is beyond terrible. Wait times on over hour long wait … Buyers beware… They will not allow you to cancel so you better make sure this what you want!!!! They are liars. Stated they can’t refund. It’s airline fault.

Well I have to give one star because it won’t let me give none!! This company sucks! Waited on the phone for hours several times for them to keep saying there was nothing they can do…. Or if they could it was gonna be 100$ to change .. scammers. Third party bs. Don’t do it!! Go thru the airline!! Don’t try to save any money! 'Cause in the end you will get much more aggravation!!

Booked three flights for family to visit. CheapOair to the rescue again! Got the best prices + a discount code for three flights that were non stop and great times. The prices for the same flight on other airlines was $299+ each vs CheapOAir's $75 each r/t. Unbelievable price difference!

Can’t leave a 0 review. The tried to tell me my flight had to changed and I was being charged “only” $274 for the change. They told me they were from the American reservation desk, but were teying to change my United flight. Told me they were helping me avoid a 6 hr layover in Atlanta. I never had a flight through Atlanta, nor a layover. Total scam to get more money. Contacted United and they confirmed there was never a reason to change my flight and there would never be a charge if the airline was changing g it. I was put back on my original flight by the United Customer Service, cancelled my credit card and disputed the charges that reported to their fraud department. DON’T ever book with them. I’m quite sure their names were not James and Sam

I was booking flight on your CheapOair app.. When I got to the payment section, your app Increased price by $40.00 knowing I was just about to purchase ticket. In a way that is stealing, you advertising flight for $223.00, but once you are about to pay, flight increases to $263.00. That is bad business practice.

I booked my flight on Thursday July 27th for a 7am flight on the 30th receiving the itinerary while I was already at the airport on the 29th. I had my seat assignments, everything was paid for, I was all set to go. your system or someone changed my flight and on the worst airline in the country all the way to the Philippines on September 10th at 7:45pm, this is for a 12,000+mile flight and you proceeded to charge me extras on top of extras after having everything paid for in the first place. Now let's see if this airline will charge me for a carry-on, seats with everything else. If so, Lawyer time for this disabled veteran. My recommendation to my friends for CheapOair?? No way in HELL! You wouldn't even give me a refund for your screw-up.

They set me up with a car rental that doesn't even exit. Spent 3 hours on the phone with different people who are very hard to understand to get resolved. Will not be using CheapOair again. First and last time.

The man I spoke with was very kind, patient and caring. I appreciated him very much. It was exhausting, though, to understand what he was saying, because of his Indian accent. He made sure that all details were correct, but by the end of the conversation, from straining to understand him, I could barely concentrate. I think that everything will be fine to fly home.

The price of the flight did not include fees for selecting seats which was added to the end of the check out process. I spent an hour trying to optimize my flight price only to spend an extra $75 having to select a seat. You could skip this step but the button was obscured in tiny font at the bottom of the webpage. Total bait and switch waste of time. You then called me and tried to make another $10 to email me my tickets which I can just get from the airline. Total sleaze bag service trying to nickel and dime you to make money. The tickets were literally pennies cheaper than buying them directly from the airline without all the scam practices.

They keep talking their B.S. like they usually do, but I'm not the only one victim of this creepy company who has same problems with them. Do you think they can handle all those illegal and unauthorized charges? I don't think so. So, whatever they trying to, is not gonna help them at all. Cheapoair will get what deserve it, that's for sure. That is not going to stop until they will stop doing your dirty business and fooling people.

One of the worst places to book your tickets. These people book from cheap places which will make travelers suffer. I have added to my flight tickets bundle my rental car but when I arrived at the rental car service there was no one and this is a prepaid one. Never ever go with CheapOair.

Just notified by Frontier their flight schedule changed for Oct 2nd by 5 1/2 hrs later. Car booked for mid p.m. pick-up had to be cancelled and changed. CheapOAir charged me a $39 cancellation fee!!! Even though I re-booked a rental with the same company for later in the day. Rip off!