CheapOair Reviews

I appreciate your assistance in informing me truthfully that you could book me on a flight from Baltimore, MD all the way to Cap-Haitien, Haiti. I doubted it at first; however, when I was reassured when I spoke to one of your live agents. The only downside is the cost per checked baggage. I had to pay $240 for two bags weighing close at or close to 100 pounds total. I was even more shocked when I looked at it would cost to check in 3 bags. The total for 3 bags would have been $440. Just outrageously expensive! Nonetheless, I appreciate your service, and wishing you good luck in these tough times.

I had a great experience working with this budget-friendly flight booking agent. Despite offering some of the most competitive prices I found, the agent maintained a high level of professionalism and support throughout the process. They were very patient in understanding my requirements and focused on finding the most cost-effective options without compromising too much on convenience.

Creating a booking is easy and fast but we need human interaction if it comes to customer service over the phone. It takes more time before you get someone to join the phone call. Please, I have been victimized by Saudi Airlines due to a sequence ticket. I lost even my return flight, I wish that CheapOair will take this in count to create a pop message to alert the user to know what is the consequences and having that type of ticket have it will be a risk factor. Whoever arrive late to first flight automatically you can almost lose everything, including your return ticket.

Weather forced my original flight to be cancelled the night before I was to leave. Had to cancel entire booking and re-booked entire trip. Your agent did a fantastic job working with my wife to get everything arranged. Took a little longer than usual, but they got it done. We even got the price difference refunded to us. Delta Air Lines had several issues but nothing due to your service. Thanks for all you did! I will be sending a review to Delta about issues I had with them. But those are probably management issues as the pilot/flight crew/stewardess’s and folks at the gate were great.

I phoned to I want to get a price quote for a trip from Atlanta Georgia to St. John’s Canada. The rep told me the price would be $800 and some dollars which was about $90 more than what the online site was showing me. I told him I can get a cheaper price online for the same dates and the same airline flight times but he said, "Madame you won’t get that. It’s been updated. When you check out the price will be increased." I hung up and tried online and I got the cheaper price. I don’t know why he was telling me that it would be more expensive. I was able to do it easily online without the hassle.

Easy peasy! Thank you! I found the perfect times at a reasonable price and I'm excited to have it completed and booked!

We were pleasantly surprised to receive an offer from CheapOair for travel protection and benefits at a reduced price. Thank you so much! The agent was very professional and helpful. I would recommend CheapOair to everyone!

Warning to travelers: I booked a flight through Cheapoair and my experience has been extremely stressful. My ticket issue remains unresolved, customer support stopped responding, and I missed my planned return because of the situation. I made multiple attempts to contact the company but could not get clear help or a resolution timeline. Before booking with this company, I strongly recommend researching recent customer experiences carefully and considering whether you are comfortable dealing with delayed or missing support if a problem happens. I am still hoping for a resolution, but I want other travelers to be aware of my experience.

How do you deal with Cheapoair? You run ... as fast as you can and find another provider. They managed to force an authorization on a credit card that was declined by looking at the history of bookings to locate the CCV and Expiry date. I purposely input the wrong CCV and expiry to buy some time to confirm details. Now it's been at least 13 hours trying to deal with a reservation and the tying up of funds on a credit card. No one seems to give a rat's butt about anything. You tell them you don't have cell service when in the USA and they offer to call you there. How frustrated can a company make you. What they did was Negligence in my mind. Credit card details are private and not shared ... They are given in trust for that transaction only. Being on hold for 1.5 hours to speak to someone - then they transfer you to someone you don't need to speak to. Is this the meaning of: Get your customer to pay more and expect less?

The process of booking a flight from Chicago to Bangkok and back was seamless. I am very happy with the price and the service. I would not hesitate to recommend this company and will use their services again for my international travel.