CheapOair

The Customer service Rep Amari was very professional, courteous and very helpful. I had booked a flight to London for the 9th of May on Virgin Atlantic, but was told the next day that the carrier would be Delta Air. I was very frustrated and disappointed. I felt that your website was very deceiving, so the first rep was very rude. When I called back yesterday Amari was willing to make the change for me, and I am very satisfied.

Needed to make some changes to a booking - return date and passenger last name correction. Quite satisfied with service I was provided as it was done on a timely fashion as well as with clear information. Thank you for the courteous treatment.

I do my own reservation on your website but I notice the schedule coming to Manila ahead for 2 days so I called the agent if I can change. He did help. They give a good flight for additional payment but the problem is the way they charge me. I am not happy. I have a limited amount on my credit card. How many times they do charging and now I have to wait before I can use my card. It really frustrating.

Recently I returned from Manila to Sydney, I paid extra for an exit row seat but despite it showing on my original invoice it was not provided on the flight. Unhappy with this the Flight attendants did their best to accommodate me however it was unsatisfactory to say the least. When I advised CheapOair about this and told them I was unhappy about having paid extra for a seat I expected a refund for this extra cost. Despite several emails 6 weeks later nothing resolved. Well for me no more bookings through this company.

I booked a flight to Hawaii and later looked at the flights on American Airlines and they were over $100 cheaper. When I tried to cancel within an hour of making the reservation they wanted to charge me $50. They insisted they told me about it but I would have remembered that. We settled on $25 and I still came out ahead by booking it with American. I'm still waiting for the refund and crossing my fingers because they made multiple charges on my card that make no sense. I will never use them again.

I used CheapOair to book round trip travel for brother-in-law from Moscow to Tampa and back. CheapOair customer service is the worst. They force me to buy 2 round trip tickets and 1 one-way return ticket for the exact same travel. That is about $2,000 for a round trip passages advertised at $500.00 CheapOair is the WORST and more than deserves to be put out of business. Caveat emptor. BUYER BEWARE!!! I WILL NEVER USE CHEAPOAIR AGAIN.

Cheapoair and OneTravel (same company) is a SCAM: I tried to buy a ticket to Malaysia from Houston from their online website. The prices were good. After I completed the online form and hit book; this message came up: "Price of ticket went up $200 more, would you like to book it?" Immediately they call my mobile and started to offer me the cheaper prices and make empty promises on getting that ticket. Then they put you on hold and on hold. After more than an hour waiting, they sold the ticket to someone else. I tried again buying the following day; in fact about several times because of the cheap prices they advertised. The end result is the same.

Hello, I had booked a flight through CheapOair.com with an open date from Canada to Iran. The airline canceled its flights to Iran. So, I had to ask either a refund or a replace flight. I asked CheapOair for a refund. They answered a refund of $857.00 was transferred to my credit card on 11/21/2018. But they lied to me, and they had transferred me just $369.80! I'm trying to get the rest of the refund, but they don't want to give me the rest for $487.20.

I booked a last minute flight to Los Angeles for a job interview and received a booking confirmation. When I tried to check in for my flight the following day, I was told I didn't have a reservation. I called CheapOair and was told that the flight I booked was unavailable and that my credit card was not charged. I asked why I wasn't told that the flight was unavailable and they just said, "Your flight was never confirmed with the airline." I asked why and they just repeated, "Your credit card was not charged." The key thing is that CheapOair didn't bother to send any email or call to tell me that I did not actually have a ticket. The only communication I had with them was an email, with flight numbers and gates and layover times, saying that my booking was confirmed.

Ignorant people from India with rote comments, cannot help you in any way... Spent 6 hrs on phone to change flight to no avail... Just increased blood pressure. Tried to change flight within 24 hours, but by the time I gave up it was over 24 hrs. After computer conversations, tried getting a supervisor 6 times. Twice I left phone on counter with speaker on for over 30 minutes... No one ever picked up 4 times phone. Went to survey and then disconnected. Unbelievable experience. Never never again.

I was originally satisfied with my purchase until I examined my invoice. My agent claimed I had to pay extra for luggage since it was handled between two airlines. However, after receiving the invoice nowhere does it reflect that. My bill is just $100 more than it was originally, and no one can explain why. Beware of add on charges.

The customer service person was very courteous and knowledge. I only wish he had offered me the opportunity to book my seats when I placed my reservation. I read about it online the next day. Otherwise a five star experience.

This website charged our card 2x for the same tickets. You call them and you get someone from who only knows what country, trying to tell you how YOU'RE wrong. Put you on hold for over 40 min hoping you will just hang up and leave them alone. Will we ever get our money back? Who flippin knows but this company needs to be investigated. Hopefully our credit card company will help us. They really deserve 0 stars.

It should be call CheatOair instead CheapOair. Shows price lower. When tried to book it went up 200 dollars so I called the number. There was a Indian lady told me price was cheaper for less layover time. Plus CheatOair doesn't shows flight that stops extra. She said it's technical stop. They sent me coupon by email but when I checked out nothing took off. So so ** scam.

I booked ticket and then cancel that. They said, "Refund will be in your account in 14 business days." I didn't get refund so I called again and then they mentioned it takes 2 billing cycles assuming it will take around 2 months. So, don’t book. If do so then forget about refund.

Outstanding service, professionalism and courtesy. The attitude was polite and willing to coordinate my trip. I will definitely recommend your service to my family members and friends. The service I received was EXCELLENT!! I will continue using your service in future flights, not only to Europe but to the continental USA.

My friend scheduled to travel with me has requested to cancel her ticket due to health reasons. I was directed to customer service her name is Juliet. She was helpful in the process, answered all my questions well. I thank her for her assistance and her patience to me.

I have been using CheapOair for several years and it has worked reasonably well for me booking the flights I needed at the price that I could afford. I went online today to book a flight I found and selected the flight that I wanted to my destination and home and clicked on it and while filling out the information to purchase the flight I received a phone call from CheapOair. (Which should speak to my frequency of usage) The gentleman I was speaking to you told me that he could get me a better rate. I am suspicious of calls like this because I had an experience where someone tried to run a telephone scam so I am very cautious of these types of calls. I had informed the gentleman that I had the rate and the flights that I wanted to choose and he said it was the price and I told him and he informed me now that was not the price?

I was impressed with the patience the agent, Christian, had with finding a flight that was available and at good times for our needs for both going and returning. He made this a positive experience from other times and sites I have used. Thank you.

The CheapOair website listed a flight I was interested in, it gave the departure and arrival locations, the times, the cost, the airline but no flight number. I had no reason to think this flight did not exist. I had used CheapOair in the past with good results. When I attempted to work with the flight I wanted I was unable to. I called in, the representative was very helpful and knowledgeable and did not make me feel stupid... however I was very disappointed to find that the flight I wanted did not exist, nothing even close to nonstop for the quoted price. I did book a flight with the representative's help, however it was $200 more and a one stop over instead of nonstop. I am a senior citizen with limited funds and time. I did not appreciate the bait and switch tactics. I will NOT use this site ever again. The representative was good and I appreciated his service. He should get another job with a more honest company.

CheapOair is the worst. First time traveling. Bought a one way ticket from Mexico. I boarded from Acapulco. Landed on Toluca Mex. CheapOair never told me my next flight was 2 hours away in a different airport. Long story short. I missed my plane. I called customer service and was told they aren't responsible for it. Never again will I buy my flight tickets from them.

Booked and paid for return flights on Qantas to Australia, including aisle seats both ways. On checking with Qantas I discovered that these seats didn't exist - the row was actually a bulkhead. CheapOair refunded the seat booking charge. On arrival at Heathrow I discovered that no seats had been allocated. I was very lucky that I was eventually allocated one at the departure gate. Looks like they are selling standby seats at full price. Wouldn't have anything to do with them again.

The CheapOair agent was very friendly and helpful. They answered all questions and seemed to work for us to find the best deal. This was the second trip to Philippines that we have used your services. Will continue to use you for future travels.

The service had been excellent, also we the resolution of an issue with the name in the ticket with little cost impact. The call for customer service to validate the information after purchasing the ticket surprise me. No ocurred before when I use this web to buy other tickets in the past.

I recently bought tickets for a displayed price of 350 SGD but has been charged 380 SGD (a mix of SGD and AUD). I called their customer support to understand why, they assured me I would be overcharged and if there is any trouble I can check with their billing services. I got overcharged, their billing services said it might comes from the company airline itself and they can't do anything for me. It obviously took them 2 days to reply to me, which didn't allow me a fully refunded ticket. That was the first and last time I use their services and only deal with direct company airlines websites now.

We booked a trip overseas on our cellphone, after booking the trip we immediately received a call from a representative of CheapOair. He said, "You did choose seats." but said we must, it would cost $39 to choose our seats. We said we were happy for our allocated seats, but he said, "No. You must choose." Also one flight he can't book because seats not released yet. We said okay and asked for window seats. When receiving our ticket, one flight wasn't window and another we weren't sitting together.

All I can say the lady that I talk is very helpful. The name Kayl. Regarding the $50.00 discount coz my friend recommended me to CheapOair it’s ok now. I understand what she explain that I did not use coupon when I purchased a ticket. But she gave coupon code to be use for my future flight.

We have a family emergency and had to change our flight to another time. 250.00 penalty. So we have to pay 500.00 total to move to another date. I think if you change day and still keep your flight you shouldn't be penalized.

My experience starting from flight reservations to booking confirmation went well. The staff who handled my trip (2 separate trips) seemed to be attentive in details and executed effectively. I like that it didn't make me lose time much more than I should. Thanks!

Car rental in Zagreb, Croatia - The person I booked the car with was very helpful, but he said he sent me an e-mail confirmation while we were on the phone and I never got one. This was 2 days ago. I would feel much better with a confirmation in my e-mail. Please send it to me. Thanks.