CheapOair Reviews
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About CheapOair
CheapOair allows travelers to easily access multiple quotes from hundreds of hotels, airlines, cruise lines and car rental companies to ensure that each customer finds a deal that best accommodates their travel needs. CheapOair strives to provide the best customer service to help customers through the booking experience.
Visit www.cheapoair.com- Great fares and travel deals
- Price-match promise
- Earn up to 2x points with app
- ClubMiles rewards program
- Cancellation fees
- Nonrefundable tickets and fares
Helpful Reviews
What is CheapOair?
CheapOair partners with more than 500 carriers, including Air France, Spirit Airlines and United Airlines, to provide customers with affordable, budget-friendly travel experiences. The online travel site makes it easy to compare flight, hotel or cruise options and book them at your leisure.
How does CheapOair work?
Signing up with CheapOair's ClubMiles rewards program lets you manage your travel, check previous transactions and track flights directly from your account. Members also have the added perk of earning points on every $1 spent.
CheapOair lets you access inexpensive flight deals from over 500 airlines in more than 30,000 domestic and international locations through its online booking system. The company also partners with hotels, motels and resorts to provide stays. You can get additional savings with Enterprise, Alamo and Budget through CheapOair.
The CheapOair app lets you access flights, hotels, car rentals and deals from an iOS or Android device. Customers can manage their travel on the go, receive live updates on itinerary changes or notifications and earn up to two times the amount of points by booking through the app.
CheapOair fees
Service fees for CheapOair start at $50 per fare and apply to all U.S. domestic or international flights. These fees might vary due to special circumstances, including business and first-class airfares or fares for unaccompanied minors. The table below shows CheapOair’s most common service fees.
| Service | Fee |
|---|---|
| U.S. domestic and international flights | Up to $50 per ticket, per person |
| All hotels | Up to $42 per room, per night |
| All car rentals | Up to $40 per rental |
| Vacation packages | Up to $50 per passenger |
| Business and first-class airfares | Up to $200 per passenger |
| Alternate dates and nearby airports | Up to $55 per passenger |
| Unaccompanied minor | Up to $100 per passenger |
CheapOair FAQ
Is CheapOair trustworthy?
CheapOair is a legitimate travel company that works with more than 500 carriers, including reputable brands like American Airlines and Southwest Airlines.
Does CheapOair have free cancellation?
At the moment, CheapOair doesn’t offer free cancellations. Cancellation fees vary. Cancellation fees are up to $250 for each airline ticket, and hotel cancellations are up to $25 per room.
Still have questions?
Is CheapOair legit?
CheapOair, founded in 2005 in New York City, has a rewards program, competitive fares and an easy booking system. We recommend the company for budget-savvy travelers and customers looking for cheap flights. We like the company’s price-match promise that matches competitor prices. In addition to the ability to manage your account online, the online travel site also provides accessible local guides and travel tips for destinations around the world.
CheapOair Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 15, 2026
I had a great experience working with this flight booking agent! They were professional, helpful, and patient throughout the entire process. They took the time to understand my needs, helped me find the best flight options, and made the booking process smooth and stress-free. I truly appreciate their excellent customer service and attention to detail. I highly recommend their services to anyone looking for reliable and friendly assistance with flight bookings!
Thank you for sharing your wonderful experience with us! We're delighted to hear that our agent provided professional, helpful, and patient service throughout your flight booking process. It's our aim to understand your needs and ensure a smooth and stress-free experience. Your recommendation means the world to us, and we're thrilled to know we met your expectations. We look forward to assisting you with your travel plans in the future.
Reviewed Oct. 21, 2026
I spent the last 3.5 hours with an amazing person, Robbie, who was patient and persistent in getting my tripped booked and as close to our needs as possible. I am grateful for everything they did for me and my wife to be able to get to our destination. If you have a chance allow Robbie to share their experience with others in your team. His dedication to this process was awesome! I am grateful to have had the chance to work with them. Thank you.
Thank you for sharing your wonderful experience with us! We're delighted to hear that Robbie's patience and dedication made your booking process a memorable one. Ensuring our customers' needs are met with such care is a priority for us, and it's fantastic to know that Robbie exceeded your expectations. We appreciate your kind words and will certainly share your feedback with the team. Thank you for choosing us for your travel needs, and we look forward to assisting you and your wife in the future. Safe travels!
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Reviewed Sept. 30, 2026
Unfortunately, I waited to the very last minute to book a flight, but thank goodness I did. I was able to get a flight to and from my destination for a very good price. The reason for the 4 stars instead of 5 stars was because of the carry-on fee of $69 (I think that is what it was). Other than that, the process and choices were easy to follow.
Thank you for choosing our service and sharing your experience! We're thrilled to hear that you found a great deal even at the last minute. We strive to make the booking process as easy and straightforward as possible. We appreciate your feedback regarding the carry-on fee and will bear it in mind as we continue to improve our offerings. Your positive experience and constructive comments are valuable to us, and we hope to serve you again for your future travel needs. Safe travels!
Reviewed Sept. 28, 2026
I would like to extend my gratitude to Libin. I was having a rough day and he turned that around by being compassionate, understanding, empathetic and complimentary which was greatly appreciated plus he has a terrific sense of humor. If it was anyone else I’m fairly positive that they would not compare to Libin's amazing attitude and his ability to change my negative attitude into a positive one. Your company is lucky to have such a valuable employee. He’s not one in a million, he’s one of a kind. He swooped in with his super hero cape and saved the day. He deserves a raise and some praise. Thank you X infinity Libin. 🤗
Thank you so much for your uplifting feedback about Libin. We are delighted to hear that he turned your day around with his compassion and understanding, complemented by his humor. Our team is indeed fortunate to have such an exceptional individual whose dedication can genuinely make a difference. We will certainly pass on your kind words to Libin, celebrating his outstanding contribution. Your gratitude means a lot to us, and we look forward to continuing to provide you with stellar service. We appreciate your sharing, and thank you a thousand times over!
Reviewed Aug. 30, 2026
Your company and people were very good and patient with me to get the right flight to FLL, and finding us a nice hotel on the beach Margaritaville Hollywood Beach. And for the dates we wanted for our birthday and anniversary. And it was at a reasonable price. We will be using you next year for our trip to England to see my family in SEPTEMBER or NOVEMBER 2027. Thank you.
We’re so glad to hear you had a positive experience with our staff! It’s wonderful to know our team is providing excellent customer service. Your kind words mean a lot and will be shared with the team.
Reviewed Aug. 28, 2026
After I booked online, I had a call from Gwinnett a travel agent who was super nice and super helpful to explain me my trip, everything went well and I asked for an assistant during my travel because it's my first time to book an international flight with my child, she did really understand my fears and guided me through the process I appreciate her help and now I can’t wait for my trip
We’re so glad to hear you had a positive experience with our staff! It’s wonderful to know our team is providing excellent customer service. Your kind words mean a lot and will be shared with the team.
Reviewed Nov. 12, 2026
Cheapoair travel agent, Gaurav, helped booking my flight and went above and beyond. He is very professional with extreme travel knowledge.
Thank you for sharing your experience with us! We’re delighted to hear that Gaurav provided you with such professional and knowledgeable assistance. It’s wonderful to know that he went above and beyond to help book your flight. Providing exceptional customer service is very important to us, and your feedback is greatly appreciated. We look forward to assisting you with your future travel plans. Safe travels!
Reviewed Nov. 12, 2026
Thanks for keeping me posted on any or all changes
Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciate our efforts to keep you informed about any changes. Providing timely updates and ensuring our customers are always informed is important to us. We look forward to continuing to serve you and hope to make your future experiences even better.
Reviewed Nov. 12, 2026
Amazingly helpful… I would absolutely go through CheapOAir again & again thanks to Rainer… I would give him him 10 stars if I could. ☺️
Thank you for sharing your wonderful experience with us! We're overjoyed to hear that Rainer provided you with such helpful service, leaving such a positive impression. Delivering exceptional customer service is very important to us, and it’s fantastic to know we’ve earned your trust and continued business. We look forward to assisting you again and appreciate your kind words.
Reviewed Nov. 12, 2026
Very easy. Great price. Retired people should look at this.
Thank you for sharing your experience with us! We're delighted to hear that you found our service easy to use and our pricing appealing. It's wonderful to know that you would recommend us to others, particularly those who are retired. Providing a seamless and cost-effective experience is important to us, and your feedback helps us continue to improve. We look forward to assisting you in the future!
Reviewed Nov. 11, 2026
My experience was very satisfactory. Your representative, Lincoln, was very patient and knowledgeable. Yes, I would easily recommend your company.
Thank you for sharing your experience with us! We’re thrilled to hear that Lincoln provided you with such patient and knowledgeable assistance. Delivering exceptional service is very important to us, and it's wonderful to know we met your expectations. We genuinely appreciate your recommendation and look forward to the opportunity to serve you again in the future.
Reviewed Nov. 11, 2026
Changed the price when I went to pay. No idea if it is actually booked. Online chat is no help.
Thank you for bringing this to our attention. We apologize for any confusion and frustration caused by the price change and the challenges you faced with booking confirmation. This is certainly not the experience we aim to provide. We recommend reaching out to our customer support team directly with your booking details so we can investigate this further and offer assistance. We are committed to resolving this issue and ensuring you have a reliable booking experience moving forward.
Reviewed Nov. 11, 2026
Quick, Good price, bad process. Entering my email and one-time code every time is tedious and annoying. Especially if im using Gmail and need to "open in chrome browser" to be able to hit the back button on my email to get the code. 5 different steps just to look at a page is too much. Make a sign-in! It's 2 things and a button, not all that back and forth. So annoying.
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Nov. 11, 2026
I appreciate the alternate date suggestion and option. I meant to book the flight 2 weeks ago and procrastinated. The prices went up dramatically for me, and the option to fly 1 day earlier made the trip affordable.
Thank you for sharing your experience with us! We're delighted to hear that the alternate date suggestion helped make your trip more affordable. It's great to know that our flexibility in scheduling made a positive difference for you. We strive to offer valuable options to our customers, and your feedback is greatly appreciated. We look forward to assisting you with your future travel plans, ensuring they are both convenient and cost-effective. Safe travels!
Reviewed Nov. 11, 2026
Recommend CheapOair because it's excellent opportunity to buy tickets.
Thank you for sharing your experience with us! We're delighted to hear that you found CheapOair to be an excellent opportunity for purchasing tickets. Providing our customers with valuable and convenient travel options is a priority for us, and it's wonderful to know that we met your expectations. We appreciate your recommendation and look forward to assisting you with your future travel plans. Safe travels!
Reviewed Nov. 11, 2026
Very easy to book, I love the convenience, they really don't miss anything in creating a booking. They make sure you're not double booking, and they make sure you see all options on how to save money on flights, thanks CheapOair!
Thank you for sharing your experience with us! We're thrilled to hear you enjoyed the ease and convenience of booking with CheapOair. Ensuring a seamless user experience is our priority, and we're glad to know we met your expectations by preventing double bookings and helping you find cost-saving options. We appreciate your feedback and look forward to assisting you with your future travel plans. Safe travels!
Reviewed Nov. 10, 2026
This was the second time I’ve used them and both times I’ve been very pleased with their website.
Thank you for sharing your experience with us! We're delighted to hear that you've been very pleased with our website on both occasions you've used it. Ensuring a user-friendly and efficient platform is our priority, and it's wonderful to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future.
Reviewed Nov. 10, 2026
I was a valid customer and my last experience with CheapOair I book a ticket for my mom and she could not travel that day so I canceled within 24 hour which they charge me a fee of $15 and give me back a refund of $20 when they told me I would get back a full refund. I have been buckling with them to find out where my money go and if I get a travel credit from JetBlue. I was told that I would get a call back between 24 hours and 48 hours. The customer care agent lied to me and told me that it was a full refund when she only granted me $20 dollars.
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations, that’s never what we aim for. If you're open to it, please contact us at feedback@cheapoair.com along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.
Reviewed Nov. 10, 2026
Very pleased with service. 3rd year using service. Very happy
Thank you for sharing your experience with us! We're thrilled to hear that you've been pleased with our service for three years. Delivering consistent and satisfying service is important to us, and it’s wonderful to know that we have met your expectations throughout this time. We truly appreciate your loyalty and look forward to continuing to serve you in the future.
Reviewed Nov. 9, 2026
Hard to navigate, will not be using CheapOair again.
Thank you for sharing your feedback. We're sorry to hear that you found navigating our service challenging and that it led to your decision not to use CheapOair again. Your insights are invaluable as we strive to enhance our user experience. If you're open to discussing this further, please reach out to us, and we'd be more than happy to assist you.
Reviewed Nov. 8, 2026
Great customer service. Agent was very good helping me.
Thank you for sharing your experience with us! We're thrilled to hear that our agent provided excellent assistance and made a positive impact on your interaction. Delivering exceptional customer service is our priority, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Reviewed Nov. 7, 2026
The website is not user-friendly. I was trying to to add bag but keep on having issues. Keep on taking me to app. Then when I select it doesn’t add.
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Nov. 6, 2026
Airlines and upcharges suck! Why do you treat your customers so poorly?
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations, that’s never what we aim for. If you're open to it, please contact us at feedback@cheapoair.com along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.
Reviewed Nov. 6, 2026
Very helpful. The customer service was patient and kind.
Thank you for sharing your experience with us! We're thrilled to hear that our customer service team was patient and kind during your interaction. Providing attentive and compassionate support is important to us, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Reviewed Nov. 6, 2026
Booked a flight for 2 from ATL to DUBLIN. Got a great price and lots of headaches and fees that I can't get back. First off they never forwarded the money I paid for the rental care insurance to the rental company, so I had to pay it TWICE! Also, my return flight was cancelled and they never sent my travel protection plan (paid for) policy number and contract. Trying to file a claim for a partial refund and I can't get any help from them. Tried chat multiple times only to wait over an hour before getting sick of waiting. The Queue for people waiting NEVER changed! Calling is worse! We had to pay baggage fees because they flight is "AFFORDABLE" sure but be prepared for all you fees and add-on's! NEVER AGAIN!! BOOK THROUGH EXPEDIA OR ANOTHER 3RD PARTY IS A SMARTER OPTION! I have never experienced so much unprofessionalism like this. STEER CLEAR!
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations, that’s never what we aim for. If you're open to it, please contact us at feedback@cheapoair.com along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.
Reviewed Nov. 5, 2026
I would like to thank my travel planner. He made everything possible and affordable in a timely manner. We are bearing a loved one and a grateful all his assistance.
Thank you for sharing your experience with us. We are truly gratified to hear that your travel planner was able to provide such invaluable support during this important time. Making arrangements both possible and affordable is our goal, and we’re pleased to know that we met your expectations. Your appreciation means a lot to us, and we are here to assist you whenever you need. We look forward to serving you again in the future.
Reviewed Nov. 5, 2026
I have been with CheapOair plenty of years and it's been a pleasure to be with them.
Thank you for sharing your experience with us! We’re delighted to hear that your time with us has been pleasurable over the years. Providing a satisfying and consistent travel experience is important to us, and knowing that we've met your expectations is truly gratifying. We appreciate your loyalty and look forward to continuing to serve you in the future. Safe travels!
Reviewed Nov. 5, 2026
I tried to book flight from SFO to Philippines. After submitting payment a message pop up that the return date has change. I called customer service right away to correct the error but I was informed $500 more extra for changing the returned date. That's absurd! I told them cancel the booking. Customer service informed me that there is a cancellation fee minimum of $35. I am not willing to pay cancellation fee when I just book the flight (we are talking within minutes after booking). Fee should have been waived! They have tried to keep my booking and look for the returned date I need but it will have 2 stops plus extra fees. Never again will book any flight through this website!
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Nov. 4, 2026
I had a pleasant experience with the agent who took my call. I would definitely recommend this platform to others. It is convenient, and the prices were great. Thank you for making travel easy.
Thank you for sharing your experience with us! We're delighted to hear that our agent provided excellent service and that you found our platform convenient with competitive prices. Making travel easy and enjoyable is our goal, and your recommendation means a lot to us. We look forward to serving you again in the future!
Reviewed Nov. 4, 2026
Santos was very direct and accurate and helped with my purchasing decision.
Thank you for sharing your experience with us! We’re pleased to hear that Santos was able to assist you with accurate and direct information, helping you make your purchasing decision. Providing attentive and effective support is important to us, and it’s wonderful to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future.
Reviewed Nov. 4, 2026
CheapOair is only concerned with taking your money and if it comes to refunds they hold on to your money. I have called 4 times now and every department is giving me a different time frame when I will get all of my refund back. I even got an email from them listing the amount of my refund and only got half the amount =( (still waiting for the remainder of my refund). They told me I might have to wait 30-60 days. That's standard. 0-0 That's crazy.
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations, that’s never what we aim for. If you're open to it, please contact us at feedback@cheapoair.com along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.
Reviewed Nov. 3, 2026
So far so good. My 1st connecting flight has been cancelled so I will be calling to see what we can do with Frontier.
Thank you for your feedback. We're glad to hear everything is going well overall with your travel experience. We understand the inconvenience caused by your connecting flight cancellation and are here to assist you in any way we can. Please feel free to reach out to our customer service team—our priority is to help you find a suitable resolution. Thank you for choosing us, and we hope the rest of your journey is smooth and enjoyable. Safe travels!
Reviewed Nov. 3, 2026
You've sent me two emails and a text stating the airline is changing my flight. I need to choose from my options. The auto chat doesn't provide options other than 'I want to fly" or "cancel my flight for refund". I've chose 'I want to fly" both times now and they say they'll get back to me with options. So then I called 1-646-738-4933 to speak with someone to get my flight options. A recording states, to check my email they send me. I'm getting dizzy going in circles. I want to fly and want to know my flight options please.
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Nov. 2, 2026
GREAT price, website very easy to get around. THANKS.
Thank you for sharing your great experience with us! We’re thrilled to hear that you found our pricing appealing and our website easy to navigate. Providing a smooth and user-friendly experience is very important to us, and it’s wonderful to know we met your expectations. We appreciate your feedback and look forward to assisting you with your future needs.
Reviewed Nov. 2, 2026
Excellent experience! Easy and professional service from the staff.
Reviewed Nov. 1, 2026
Wesley is a very helpful and courteous person. Gave all the necessary in a very professional way.
Thank you for sharing your experience with us! We’re delighted to hear that Wesley was helpful and courteous during your interaction. Providing professional and comprehensive assistance is important to us, and it’s wonderful to know that Wesley met your expectations. We appreciate your feedback and look forward to serving you again in the future.
Reviewed Nov. 1, 2026
Very easy to maneuver the website and flight easily booked.
Thank you for sharing your experience with us! We’re thrilled to hear that you found our website easy to navigate and the flight booking process seamless. Ensuring a smooth and user-friendly experience is very important to us. We appreciate your feedback and look forward to assisting you with your future travel plans. Safe travels!
Reviewed Oct. 31, 2026
The airline changed the seat number we bought for round trip of more leg room to regular seat. The agent bring it back to the seat 31 d&f. Thank you so much Cheapoair.
Thank you for sharing your experience with us! We’re thrilled to hear that our agent was able to resolve the seating issue for your flight, allowing you to enjoy more leg room as initially planned. Providing attentive and effective service is important to us, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you with your future travel plans. Safe travels!
Reviewed Oct. 31, 2026
They changed our price just when I was about to fully book. They doubled my fare last minute & charged 28.00 to cancel my flight. THIS company is disgusting in its practice!
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations, that’s never what we aim for. If you're open to it, please contact us at feedback@cheapoair.com along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.
Reviewed Oct. 31, 2026
I like the prices of CheapOair. What has made them stand apart is their customer service over the phone. What's really cute is how I selected a flight for $1,196.69, that immediately changed to $1,443.69, "due to updated airline fares". That took less than five minutes. For $247, CheapOair has me wondering why I have selected them as my go-to. But unlike others, I have full confidence that their customer service will bend over backwards to take care of my needs.
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Oct. 31, 2026
Excellent customer service. Fast and easy to book the flight.
Thank you for sharing your experience with us! We’re delighted to hear that you found our customer service excellent and appreciated the fast and easy flight booking process. Providing a seamless experience is our top priority, and it’s wonderful to know we met your expectations. We look forward to assisting you with your future travel needs. Safe travels!
CheapOair Company Information
- Company Name:
- CheapOair
- State/Province:
- NY
- Country:
- United States
- Website:
- www.cheapoair.com
