CheapOair

The process was easy and so far no problems. However, I have not received the boarding pass and I was not told how long it will take. I am to keep checking email? And there is also a possibility that I may not get my boarding pass?

Jigs was outstanding helping me resolve issues with my flight details, and provided excellent support and explanations. Although originally frustrated with CheapOAir, he managed to renew my confidence in the company. For a time it appeared that dealing directly with the carrier would provide cheaper rates without unnecessary markups. That is all I want to say, but your form keeps asking me to add words... so I am getting frustrated with CheapOair again.

Hello, Nagel was nice and very helpful. The only thing is he talked a little bit faster. Sometimes I have to tell him to repeat what he said to me but other than that he is really great, polite and he ensure that I understand everything. He also stayed on the phone until I get my booking. Confirmation for my mom....Keep up the great work Mr. Nagel. He also told me to call him whenever I need to book a flight and he is willing to help me with any inquiries. Keep up the great work Mr. Nagel.

I see on the Hotel Price Details that there is a entry for $2223.44 and it should be $1110.46. Stella may have gone over this with me, but not sure. My head is still spinning from all the info. I do have a sheet that says there was a cancellation for something...don't have it at hand and I would be reimbursed. Can you tell me what that was for? My total is $3,691.61 which is about $1,000 or more over what it should be. Does that have something to do with a cancellation of something..the room??? Oh, on the review that I left before this one... NO. I have not received any incentive for doing that one. Thank you.

Easy process, nothing much to say. Not too impressed that I can't attain UA miles for this airline as I don't use the services that much of the airline booked. All in all the booking process was very simple, quick and easy.

Awesome. I have used this service for many many years and they have not failed me yet. I do recommend this service to all of my friends when they ask me about booking a flight. Thank you all for making my life more stress-free.

I booked a round trip ticket from JFK to Milan. Later I realized I needed to change the date of my outgoing flight and could not get a reasonable price through CheapOair. Not their fault. So I did find a flight directly through Delta. So I purchased a one-way ticket. Now CheapOair tells me that I will forfeit my return flight if I do not take the originally purchased departure flight. Then they sent me on a wild goose chase to the airlines who repeatedly told me that CheapOair CAN update the reservation. ONLY they can update the reservation - so I can return on the originally booked flight. But they continue to deny, deny, deny! And there is no recourse! Hours and Hours on the phone with them!! Criminals! Now I will likely have to forfeit the entire purchase and then buy a new flight from Milan to JFK. But NEVER through CheapOAir again - the name should have been a warning.

I received the confirmation reserved for my husbands' flight in my email. I appreciate the assistance in this matter. The confirmation was clear and accurate. It is my belief that more people should use this because it is less expensive and convenient.

Changes are frequently made and difficult to resolve efficiently. Service agents are incompetent. Tried to book us a change in flight after our connection and I had to correct them. They are stuck with certain airlines making it tough to be efficient and avoid long flights/connections. Customer support is horrible for Canadians as it’s a long distance call and long time on hold to New York. I booked another airline to avoid connection issues, and when we missed our first flight our whole booking was automatically cancelled. Only way Cheapoair was going to resolve was to charge me new tickets to Europe and lose my other money. Frustrated and stressed a day before our travel to Amsterdam, I called the airline direct (KLM thank you!) and they took the entire booking away from Cheapoair, and reinstated our flights at no cost. I’ll never book through a discount travel company again. Use the Airlines, it’s not worth the stress.

While I was told I could do better by going directly through the airline, even with the fees, it was faster, easier and cheaper to book through Cheapoair and that is why I always come back! Thank you for the great service!