CheapOair Reviews

I had such a great experience booking my flight through this website! Everything was smooth, clear, and easy to use. The prices were very reasonable — even cheaper than many other sites I checked. I really appreciate how transparent they are about the total cost, with no hidden fees or confusing steps. The booking process was fast, and I received my confirmation and e-ticket almost immediately. I also liked how the website provided detailed flight options, including times, layovers, and baggage information, so I could make the best choice for my trip.

Getting to my destination was fine, no trouble. Coming back was a problem. You sent me an email about checking in to get my boarding pass. The link took me to the KLM website, which prompted me that I couldn't check in on their website for the flight and directed me to KM Malta Airlines website. After numerous failed attempts to check in with a confirmation number, flight number, etc., I finally gave up and called Support for help. I was then informed it is not possible to check in online, for some reason. I'm disappointed that I wasted two hours of my day trying to check-in when it's apparently not possible to do so with this airline. I tried using the booking confirmation number (**), the flight number (KL3398), and the e-ticket (**, with and without the /25). I'm doing a thumbs-up for Recommend because the first part was easy.

My sister and I have been using CheapOair for about three years. We have been very happy with the service. Never had a problem with our flights. We have always let the airline pick our seats. This time we received a call with the offer of sitting in front seats on all our flights. We paid $100 for trip from MBS to Miami. I can't tell you how much this will improve our trip, it's very hard for my sister and I to navigate to our seat when we are in the middle or back of plane. With our luggage and carry-on, and having walking problems, we thank you for the offers and the great customer service.

I always had good experience with the agents at CheapOair. They are so professional and patient, and it is well worth it to book with these agents as it takes the hassle from you trying to go through the different airlines to find cheaper tickets. With CheapOair, they do all the work for you. All you need to do is put in your billing information and it's done. I would absolutely recommend them to my family and friends.

The service I received was outstanding. I have been using Expedia, but the help I received through CheapOair was much better. I will be back for future airline business. When I began booking my flights online, I stopped when I was selecting seats because I had to book different flights for different family members and I thought it best to use the toll-free number to make sure all of the arrangements would work. I was not disappointed. Not only did they provide better service, but they also reduced some of the fees.

GREAT FIND! I love using this website to find my next adventure! You can just easily find anything you are looking for and find the best prices too. I would recommend this site for hotels, car rentals, or plane trips too! This site is truly a one-stop shop!

I was charged a cancellation penalty within 24 hours of booking, under the pretext that the airline had charged it. First, they made it so difficult to cancel. I had to chat with an agent after clicking cancel and confirming cancellation. The agent then goes on to ask multiple questions about the reason for cancellation, trying to convince me not to cancel. And when that didn't work, they stated that the airline would charge a cancellation fee.

Very good customer assistance. During the booking, I experience difficulty in getting the right schedules, email issues, payment confirmation. The agent has spent more than an hour trying resolve the issues for me and did that in a very polite way. I recommend anyone want to have a good travel experience try out CheapOAir

It was fast and the price was right. When I access the website, I could have access directly to what I was looking for and I was able to book my car really fast. It was even faster than writing this review. Hopefully I will be able to pick up the car I just booked and that there won't be no bad surprises. In the past I had rented a car. It says mileage free and when I went to pick it up I had to pay per miles. Hopefully I won't have to do this bad experience again so the service was good and fast with CheapOAir booking.

This was my first time calling CheapOair. Morgan was VERY helpful and VERY pleasant. Helped with good flights and good savings. He searched for a variety of options for me to choose from and told me about several things that I didn't take into consideration, which helped out the experience overall.

This was my second time booking through CheapOair, and I regret it more than ever. They make promises they don’t keep. I paid extra for a flexible flight option and other add-ons, but when I needed to make a change, none of it was honored. Their so-called flexibility is a complete illusion. I contacted them 20 days before my return flight to reschedule, and not only were they rude, but they also tried to manipulate the situation. One agent claimed, “I’m on the phone with the airline you’re flying with, and they’ve approved a discount on your flight change fee,” only to quote me $380—a ridiculous amount. It felt like a scripted gimmick designed to pressure me into paying.

Too many options at the end. I was given an $11 credit, but it wasn't added when I checked out. This is a good app, but it can be a little daunting for a senior. I like that I can check different airports and was given the option to have travel insurance. I think the basic ticket should allow you at least an under-the-seat bag. Most of us can't afford to buy clothes when we get where we're going. I also think it's ludicrous how nitpicky you've gotten with charging for everything. The upside is, at least I have the option. Bring back the food. I'm traveling all day and don't have enough time between flights to get something to eat. I can't afford to buy your food because of all of the upgrades.

My experience using this site for booking a flight was efficient and quick! I was presented with more options than I anticipated were available to me. The additional accommodations that were offered were car rental, hotel and even insurance options to make the traveling experience smoother. I booked this flight as a present to my niece and to make memories with us during the holidays, and I was able to do so for little to no sacrifice to my budget. I am incredibly grateful and will recommend this site to everyone I know!

I was lucky enough to be helped by Noel. He was excellent. I mean I couldn't believe the level of service he gave me. He was patient, professional, knowledgeable, humorous and warm. He secured 8 tickets to Europe with a lot of moving parts to consider. I'm truly amazed CHEAPOAIR sounds like the service might not be high level but it was. I'm very grateful and Noel has changed my opinion of this company. 10/10 experience. Thank you and give him a raise!

I love this website, it's user-friendly, easy and secure to buy tickets, I love the prices, in my experience it's the best operator. I've been buying tickets from them for over two years and they always offer the best prices, secure payment, incredible prices that include baggage, great layovers, fast payments, and quick email confirmations. Thank you, keep up the good work! Much success for your professionalism and commitment to your customers.

Easy! Open and clear, have used this site for booking tickets to Greece before. Works well and I know what I have purchased, no surprises! With flights/seasons hard to predict, this site remains tried and true. I would recommend to anyone, new or experienced!

Very, very, very difficult website. This morning we began planning and I wrote a simple summary of dates and times that we were considering. This evening I went back to the same website and everything had changed. I felt I was in another world. I called the phone line and was asked if flight prices were going up and the woman said “every day”. I was able to get a new set of flights and confirm. This all took all day and I am now exhausted. Horrible!

We had a good experience with Agent Keller. He was very friendly an professional. Keller took a lot of time answering our questions. I loved the fact that he stayed on the line to verify all details. I loved the fact that he read instructions, and he calculated our kilograms into lbs. He was willing to check and verify information.

Everything is likely to be okay, except for the seat selection fee, which is initially listed as $0.00 but automatically increases to $19.99 once a seat is selected. I really don’t understand why the system does this. Please have the system corrected if there is an issue with it.

I have always had a perfect experience with CheapOair and have used them for years. Their flexibility with Affirm payments is so convenient for the amounts of time I travel to see my daughter - especially as a federal employee going through the current shutdown. Rarely do I go through an airline site anymore.

Everything was a smooth conversation with information what I needed. I got very fast booking information online at e-mail and agent was very helpful, professional and nice, easy to talk. I would recommend your company to my friends and family members.

Been using CheapoAir for years. For my requirements and the airline I use consistently it's performed very well and I can always get help by phone when I need it. I like their layout and that I can see available seats before I book. I also like that it shows alternate dates with lower prices.

It was a good experience to use the website of CheapOair to book my flight. Additionally, customer service was very helpful when I was navigating the website trying to find the best time to book my flight and informed about other services as the use of transportation inside the airport to transfer to another gate to catch my connection flight. Thank you.

Booked a flight thru them from Toronto to Barcelona for what l thought was a good price, Went to do my on-line check-in only to find out l have to pay $176 for each checked bag. I was NEVER informed of this charge at time of booking, nor is this mentioned in any of my paperwork. What a shock. So much for a reasonable fare. Buyer beware.

My representative was friendly and assisted me with all of my questions. He provided me with all of my options, and explained everything to me leaving me satisfied that I made the right choice. I was able to select my seats which is very important to me. He explained my layovers, and what to expect as far as how long, and where.

As a person who doesn't do much flying I'd have to say that the app helped a lot to inform me of what size of carry on and other options. They also sent me a notice when I was supposed to check in for my flight. I did it all online.

It was a wonderful experience with Evan, my contact person, so passionate and composed. CheapOair has been my booking point for years now. I used to have Rainbow as my contact person before. All your staffs are wonderful. I hope you take good care of your dedicated staff.

I’ve had the worst experience with CheapOair and want to warn others not to trust them. At first, everything looks fine when you’re booking—the website seems professional, and the prices appear reasonable—but once they have your money, their customer service completely disappears. I tried reaching them several times for help with my booking, and it was a total nightmare.

Wonderful side to buy ticket for good price. People working there are very professional. They have their rules. However you will not buy tickets for better price. So if you are on the budget and you decided to go for vacation. Just perfect. YOU WILL LOVE.

The service was amazing, it did not take long for me to get my ticket. The price was affordable. After shopping around on other agents, this one becomes my very best and I will recommend my family and friends. Thank you for such a wonderful experience.

Austin helped straighten out an issue with my ticket. The flight is not until November, but I decided to secure seats as I have done in the past on American. I had been charged for selecting seats for a flight in November. Not knowing that I would be charged, I called and he handled my request to refund the amount charged. He was great!

Great customer service, friendly, very knowledgeable and professional, great help, and faster. Ms Guadalupe ** make me feel comfortable with my booking, and avoids me any hassles, she was great, thank you for all you help…

I clicked on a link from an email to check in and cannot find anywhere on the website to check in. So I tried to use the chat link and got no response from the chat bot. So then I clicked on 'chat with live agent' and no one answered. So finally I called the phone number and was told I had to check in with the airline itself. Thank you for a colossal waste of time.

I’ve had one of the worst experiences of my life dealing with CheapOair, and I feel it’s important to warn others before they make the same mistake. Do not trust this company! They make everything look smooth and reliable at the time of purchase, but once they have your money, the reality becomes completely different. Their so-called “customer service” is practically non-existent, and it feels like their only real goal is to get you to buy a ticket—after that, you’re completely on your own.

Ross was very helpful and cooperative during purchasing. He seems to know about all possible questions and correct answers of those. I highly recommend my friends, family and other people from my network to purchase travel tickets and associated things from CheapOair.

The flight booking representative was professional, patient, and very helpful in finding the best options for my trip. Everything was handled quickly and smoothly. Highly recommended! They made the booking process quick and easy, ensuring I got the best deal. Truly appreciated their patience and attention to detail!

The person who helped me today on the phone solved my problem in a very professional manner. He gave me the necessary information about my flight and was very kind and patient with all the information I requested. I recommend Cheapoair to all my friends and family.

It was an amazing experience with CheapOair. For me, it didn't take me time to find a cheap ticket, and also, the follow up made the next made me feel more relaxed with CheapOair. You are guys are doing well and I hope you will keep the standard going.

Thank you Ciro for your help and Guidance! I am glad that I called the number that popped up. Previously I booked a trip online and realized that I had doubled booked. I tried to cancel but got the run around by NORSE Airlines and got stocked with the second ticket unable to get reimbursed. Speaking with a person gave me peace of mind.

This was the first time I used CheapOair and it was the worst experience ever. I will never ever use this company again. I had to threaten them was seeking legal advice because they charged me $125 for a fee and nobody I mean, nobody could explain to me what the $125 fee and after speaking to about a dozen people, nobody could tell me what it was for and then all of a sudden I threaten them with seeking legal advice, demanding names, and numbers and addresses to send to my attorney and then all of a sudden I’m getting my $125 back so needless to say, I will never use this company nor would I ever ever recommend them. It was the worst experience ever.

Fast and easy bookings services. Great coupons! The app works well and the points add up quickly. Thanks again for the hassle free service. The techs are always available and polite. I will always be a customer for CheapOair. They always come as my first choice in planning a trip.

Your website works overtime to upsell the customer. It's annoying, but what's worse is the phone call I received immediately after booking. Why would I use you again when you treat your customers this way?

Took my money and changed my flight date without my authorization. I had a date that I need to be somewhere and you took that option for me without my authority. I like something giving back to me some kind of remittance. You took precious time away from me.

Mr. Luke was OUTSTANDING! He helped us with everything we needed and explained all transactions expertly. We will look forward to hopefully using him again in the future. He represents your organization in the most desired fashion and made our experience easy.

Roy was extremely helpful and patient with me. Thank you so much Roy. You made the flight selection and process so easy and smooth. I would consider booking with you again and again in the near future. Thank you also for the free $50 coupon. Roy has helped me a lot. Thank you again.

The app was very well designed. Found a reasonable flight & booked it without a glitch. Very satisfied with the process. Will use it again as I have in the past. Don't know what else to say other than that I am totally happy with my purchase.

Preston was very polite and patient with me. He answered all my questions and guided me thoroughly every step of the way. He is very knowledgeable. Explained clearly the importance of ensuring my flight. He is an asset to your company. Well done, Preston!

Disappointed that CheapOair would not refund me my checked baggage fee since I was no longer bringing checked bags. I booked with CheapOair and not the airline directly. The suggestion to check with the airline was absurd since I did not pay them.

The representative was polite, patient and a pleasure to speak to. He was able to help and explain all my questions and concerns. I travel with regularity, and not very often I have this type of positive experience. Thanks again. Please give him a raise!!!

She is an asset to your company. May God bless and keep her safe at all times. Thanks, Thanks, Thanks!!!! Sincerely, Michael

Very poor business practices and terrible customer service. I canceled my trip less than 24 hours after booking a trip that was over a month away and was charged over $103. I have been a loyal customer of CheapOair for the last 10+ years and I will never book through this website again. The agent I spoke to on the phone was rude and unhelpful and the rules regarding trip cancellations are shady as the website says you can cancel and receive a refund if this is done within 24 hours of booking. Really disappointed.

Had an extremely difficult time booking the flights. Customer service was horrible and could not help in any way. Kept changing the price on me and it went up due to the faults with the website. CheapOair refused to correct their mistakes. Next time I will book directly with the Airline.

The agent was very helpful and knowledgeable. This was extremely fast and an easy process. I was able to get my old booking cancelled and new flights booked with ease. I would highly recommend using this site to friends and family. Thank you for such a great experience.

I booked 2 round trip tickets from Jacksonville Florida to Indianapolis Indiana on American Airlines. The cost of each ticket was $276.00. I was charged an additional $494.00 for seats that I never selected and never approved the charges on my credit card. I found out only when I received my credit card bill. I called them many times and they referred me to the airline. I called American Airlines and they said CheapOair is notorious for this type of activity. I was told if I disputed the charges I would stand the chance of losing my entire ticket. This type of deception is uncalled for. I plan to pursue this situation further.

Do not use! Go directly to airline website. CheapOair charges $100 cancelation fee, even if you just booked 5 minutes ago and your trip is in 3 months!!! Direct airline websites will give you 24 hours with free cancelation!

Do not use this site. They talked me into buying travel insurance and now I need it and they can’t help me or do anything about it. Made me wait in hold for over 30 min to tell me to pound sand. Insurance site even asks if this is a travel agent as they can most definitely do this for their customer but refuse to do so.

This is my second time booking with CheapOair. They offer excellent customer service. I must commend Jax for his much needed assistance in booking for 2 family members. I can say professionalism was displayed by him. Jax thanks very much for your patience and help.

Agent was very helpful and got the flight I was looking for. Very informative about everything. Thank you for taking the extra time to look up and get everything I was looking for and for the added protection package of cancel for no reason. Thank you

I believe CheapOair is one of the best in customer service. Everyone does a great job at CheapOair but I would thank the gentleman that sold me a ticket to Washington DCA. He was extremely helpful and patient and above all a professional customer service representative. I can’t say it enough how grateful I was meeting the representative that helped me but, all is I pray he gets the promotions he deserves. He’s such a wonderful person after I told him that I missed my flight in the morning he got concerned and scratched everywhere to find me a cheap flight ticket to DCA. Thanks my man.

Worst company out there for airfare and car rentals! When I went to rent my car, they tried to trick me into buying their insurance. That’s why they were so cheap. They had me use Ace rental car out of LaGuardia. Worst rental car company there is. Told me I had to bring my declaration page for my own insurance to be able to use it. I’ve been renting cars and traveling for years and never had anybody tell me I needed to bring that. Just a way to trick you into buying their insurance. When I told him no, and that I wasn’t gonna rent their car I went over to Enterprise and rented. They kept my money anyway. I got no car and no money back! Two worst companies out there. Do not use CheapOair whatever you do and never use Ace car rental!

My whole trip including seat selection was booked and paid for through Affirm. Now 3 days later, CheapoAir is sending me messages that they are trying to charge me AGAIN for seat selection and that my card has been declined. So I get on CheapoAir Chat and start talking to someone and never hear from them again.

I have been traveling with cheapair airlines since 2018. I only use CheapOair airline for international and domestic flight. I’ve been overseas over eight times using this travel agency. I like their professionalism and their economical price. For my last minute flights, and my flights months in advance this agency is very reliable and flexible. I’m a professional and it fits my lifestyle perfectly.

I got into a chatting with a customer service rep by the name of Adelmo to request a cancellation. He is extremely slow. I told him I wanted to cancel. He goes " I will check that for you." 20 mins had passed away...I was still waiting and asked 'why is this taking so long? He goes "it takes time to look for cancellation policy of the airline." I advised him to go to the airline website and read the policy. He goes... There is no policy, what the hell is it? Having this lazy guy working for your company is a definitely minus for your company !!

We worked with Norman (I believe that is his name, my memory at 80 yrs isn't perfect anymore). I had tried to book my flights on line myself, but received a message that my flights were no longer available. I was ready to give up then because all of the other flights were to pricy (I guess I took too long to book and our tickets were sold out from under us!). It was then that I received the call from Norman offering to find affordable flights for us. He was very helpful and patient and was able to find and book very reasonable tickets for us by using different airlines for our Departure from and Return to PHOENIX. We are so pleased with the service we received, and will be happy yo use the services of CheapOair the next time we fly!

I need to change my traveling date and was worried that I will run into a lot of issue and problem getting the flight, seat and cost. Kaden help with my change in return flight, with no issue. Very efficient, courteous and helpful. Thank you so much Kaden for all of your help.

I had the pleasure of having Francis to assist me with my ticket purchases. I was making reservations for my daughter and granddaughter on a trip where they are traveling back to the US from South Africa. You can blame my age, but I could not recall my granddaughter's birthday and neither could I reach anyone at 1:30 AM in the US nor my daughter at a remote, Wi-Fi-challenged location near Durban to verify that date of birth. So Francis offered to stay with me on the call for as long as I needed to go through whatever I needed to go through to find that detail. He could not do without it to complete the booking.

I am very pleased with the way Ariel took care of my concern and my disappointment. She showed concern and understood the meaning of keeping the company's reputation and customer coming back to a trustworthy company. Thank you, Ariel/ CheapOair. I will continue to shop through your site with much caution and help of your expert customer service.

I have used this company to purchase flights on a regular basis. I can often beat the prices on the actual airlines' websites. I buy one-way tickets most often so that my entire itinerary is not impacted in case a change needs to be made. The options offered by CheapOair are more comprehensive than when I search other sites for tickets.

I’m flying today with this company to Berlin. This is my first and the last time I’m using this company because for checking in I was charged $30 for my carry-on bag. I was charged $120 so this is the this way so that means I have to pay all that when I’m coming back back so my ticket it’s not $900. It would be almost $1300 so these hidden fees is not fair and especially I talked to agent.

I called to cancel a flight to Lisbon. Well attended by person on phone. Instructed me to call insurance. I will proceed with the instructions given during our conversation. Very attentive, the gentleman representing the TAP airline gave me instructions on how to proceed? In my effort to have the travel cancelled.

Everything went just fine with the booking. Attractive flight choices and straight-forward reservation process. I had several choices for how to arrive at my destination, with competitive prices for all of them. Correspondence and description of itineraries were clear and concise.

I have been purchasing tickets through CheapOair for years now. It's my number one site to buy tickets. The reason I gave it 4 stars is due to price changes at the last minute. It also kicks you out, and when I log back in, prices go up. Overall fantastic work team.

I just bought 2 tickets, everything looks great. I called a representative to confirm everything and I found out that it was an extra charge because I chose the seats! It's an overseas fly, when I chose seat for the first fly I saw a charge, and was agree, the for the other 3 flies a window showed 0.00 charge. The amount on screen didn't showed me a total. I proceed to pay. So now I was charge 400 extra dollar because I choose the seats!! Beside that the representative was rude and keep telling me that I have to read the emails, how? If I didn't confirm anything, he didn't care about it' just telling me the I should read everything, something that I did. Well I will just pass this experience with all my friends and family to stay away from this app since they have extra charges under the table after you pay.

First, I entered the security code on my card and was told it was invalid. It's the number on the card. I then had to use another card. Second, I found the process of seat selection very confusing. I selected a seat for my flight out and had to wait for my confirmation to select my return seat (and that added to the final price).

Jameson was so kind, delightful and patient! And I loved the use of the his phonetic alphabet! As a retired police office, I shared some of my phonetic spellings (B-Boy, Z-Zebra, S-Sam), lol! It was just a wonderful transaction! I used CheapOair under the old name and I've always thought it was better than Expedia, but that's just me. They just advertise more. Thank you, Jameson!

Relatively easy to follow. Included all the information I needed and it did not take too long to complete. I wish all my experiences with airline bookings were as easy to follow. I am glad I chose this method to book my flight. I will tell others about my experience.

The experience was pretty much non-painful. It went pretty quick and would be even faster if you guys weren't constantly trying to cram extra stuff down our throats. Just put the extra options on a side panel that a person can click on IF they are interested. (All those extra windows opening up trying to sell add-ons is ridiculous.)

There was a problem with my booking and they were difficult to work with. Then even though I rebooked within one hour, the cost of my ticket went up by over a hundred dollars. I got screwed. I understand that they have rules and regulations, but even if they aren’t flexible, they could have at least held the price. They claimed it would be free to charge, but failed to mention the fees involved then just deflected the issue.

I have used CheapOair many times through the years and they have frequently saved me money, when compared to very similar flights offered by other comparison sites, and by the airlines themselves! In one case, when I called the CheapOair help line, I was informed of an even lower price than I had found in my own comparison search, and the rep then booked the flight for me!

Very pleasant customer service guy, he was VERY Helpful, he spent a long time supporting my needs!!! Rainer was his name. I appreciated his kindness & patience, greatly!!! More customer service like he displayed should be rendered ALWAYS!!! I loved the service.

I was price checking for a couple weeks for an upcoming trip when all of a sudden the flights seemed to increase by 200-300 dollars, so I rearranged my dates and followed CheapOair referrals for a better price and was able to book a flight for 639 😜. Thanks, CheapOair!!

Very pleased with every trip I've booked. No hassle, user friendly website. Pleasant people who are always very helpful. I always recommend to family and friends. Cheapoair has reasonably priced airfare and I always feel confident when booking tickets for my mother in law.

Save me $100 today using you all. You seem to always have a better deal than the airline I am a member of. The website is easy to manage. Every time I have used your site, I have never had an issue flying. Appreciate it, thanks. Happy and Committed Customer

I found the app very easy to use. I just put in my flight info and boom!!! Instantly got a list of prices from cheapest to more expensive. The prices I received were very fair and low priced. The booking part was easy to use as well. The add-on prices and travel protection was fair priced as well.

Please don’t book anything with CheapOair. I had bad experiences with this site. Customer service doesn’t help you at all. If you buy fly protection on your fly. It just going to be another extra expense. They don’t apply it when you need it.

They charged for EVERYTHING even sending me a bill to add a pet travel fee and I wasn’t traveling with a pet. Then charged for seats. It didn’t give the option to just wait till the day of flight. Charge for bags. Charge to check in online. Who does that?!?! Never again!!!!

Absolutely disgusting service by CheapOair. I literally booked my ticket and accidentally spelled my passenger name wrong by missing “N” in Brandon (Spelled Bradon). Called CheapOair- their response- buy the coverage, cancel the ticket and pay cancellation fee for $200. Spoke with some guy and second representative name Marci. I get it you make money on commission but getting this low just to fix spelling error is absolutely disgusting. I wouldn’t recommend this site to anyone.

Wade was very and has great customer service. He ensured my satisfaction every point of the way. He was able to negotiate a even better price than what the website was offering. This is truly a great experience and easy booking. THANK YOU SO MUCH MR. **.

Our seeking reservations for Miami/Havana round trip was first day by multiple airline websites. Within 24 hours fares took a great leap higher with much less available. I called CheapOair because my sister reported a very positive recent experience. Ours was too. Beg his forgiveness for me (my hearing not him) for missing his name. He knows my gratitude because I told him-- that he was to me, unbelievably careful and courteous and PROFESSIONAL!! throughout what was a tedious process of perhaps 45 minutes! 5 STARS!! 10 STARS in fact! Thank you.

Making the booking is easy. Guides where to write the personal details and payment are well stated and placed. Ticket was sent immediately after payment. I find it good to always choose CheapOair.com when booking for flights. Will highly recommend to my family, friends and associates.

Booking went very smoothly. Good response time. From start to finish everything was very smooth as it took me from screen to screen. It was easy to understand the offers and make a decision on the correct offer for me. I would recommend this method of booking to my friends.

Nicolai is very helpful and patient with regards of my booking going to Manila, Philippines. He is really an asset to the company, CheapOair! Very knowledgeable and understands well. Will be placing booking in the future with you. Thank you again so much for the assistance!

Their services are totally inept at catching that an airline has accidentally cancelled a flight. I was left stranded at the airport and had to rebook a return flight last minute which cost me about $300. My reimbursement? Under $90. Never again!

Booking with CheapOair was simple and straightforward. I received my confirmation quickly, with all the details clearly outlined. My Varig-GOL flight from Rio to São Paulo is confirmed with an easy nonstop route. I appreciate the efficiency and look forward to a smooth travel experience.

Found our tickets at a price we could afford, on the date that we wanted to return from our anniversary trip quite easily. I was truly pleased with the process. The biggest surprise was that I had never heard of the airline that we booked our flight on and even more surprised to find out it was flying into the airport we wanted which is closer to our home.

They claim they had a problem running my card, then they told me to call my bank, and Citi said they never received a request, but there is no problem on their end with my account. I called CheapOair and they kept passing me off to different people. Finally, this lady said she will rerun it in a few hours but the price may have gone up. Do I still want it (Take it or not)? Well, it was $80 more, but I checked today and it is the same price I was originally ($80 less) told. I was scammed, I think. I was going to buy several other trips, but I need to find someone I can trust.

Very polite and professional help on the phone. Great customer service. I will recommend this company to all. My friends and relatives. Reasonable prices. Also the easy finding of convenient time and dates for our flights. I hope this customer service will lasts. We can use again.

Highly recommend CheapOair as a search engine/site to find the best deals on car rentals. I don’t know why doing a Google search does not give me the specifics that I am asking, but I have the CheapOair app and it is stellar at finding me good car rental deals/discounted prices and hotels.

I had a great experience with the agent who assisted me in booking the flight. She was quite professional and friendly. She exhibited courtesy and patience and has a great sense of humor. She has a caring and understanding attitude and gave the impression that she cares about the customer - me. I recommend her to other customers and applaud her for good customer service performance. She resolved my situation. Great job. Thanks!

I am 77 years old and not as quick with computers and iPhones, and the service representative whose name is Ignatius (hope the spelling is correct) was patient, kind, and allowed me to have plenty of time to explain my situation. We spent at least 30 minutes on the phone call. He helped me book my flights, and he made me feel comfortable in my choice of tickets and protection coverage. I cannot thank him enough for his hard work and kindness towards me. I would give him my highest rating. He deserves a raise in pay. He is exceptional and just plain outstanding. Hope the company has other employees like Ignatius.

Wrong/not updated information provided regarding changing in my flight time, I need to call to CheapOair to find information, they confirmed that time of flight was changed, but few minutes later they sent me again previous wrong information causing a lot of confusion and anxiety. It's not acceptable service.

I called CheapOair and Spoke with Abdel, he's very friendly, helpful person. Very patient and took the time to help me book my flight. He was able to go through many options to get me the best price. CheapOair can also help in hotel or car booking, they have an excellent service.

Not satisfied with the service that I received when attempting to book a vacation. Wasted time and effort. How do I explain what was going on. Not sure anyone would understand that when booking a package the website did not work and changed double for the flight and the hotel was missing. What was good is no longer acceptable. Will not be coming back.

CheapoAir change fees are very high. For a change due to a broken leg, cost almost 1/3rd the price of the ticket. So a $1500 ticket the change fee was $400 per ticket. This was per ticket per person. You ask for a supervisor and they will not give you one. You ask for an email address and they will not give you one.

The website was very organized & easy to navigate. I didn't realize when selecting a seat all airlines charge extra. So I bounced back & forth to each of the 3 airlines & all of my personal information I enter was saved so I did not have to re-enter it each time.

Fast and easy to book my trip. The site was simple to navigate, and I scored a great deal on my flight. The whole process was seamless and took only a few minutes. I'm very satisfied with the service and will definitely use them again. I recommend using them.

So far the service received has been good. I had issues with a seat upgrade I had paid for but when I called the number the lady on the phone quickly took care of the situation. Everything costs more...a ticket, and email, a change... so be careful on that front. Prices are good though.

I just want to thank Chico airline for doing this for me making my appointment a half an hour earlier or 45 minutes earlier so I can start my birthday off and enjoy my day. I thank you for all the promotions that you put on my phone for my birthday and I think I really have a nice and wonderful vacation.

It is really cheap. Fraud. People don't ever try this platform. These people are going to trick you with your wallet and hold your money for several days. Try other platform to book ticket which is safe like Priceline. I been cheated. After paying $750 I am not able to change my seat or add my language.

I bought my ticket a month before flight. Few days later I called to make sure I put correct DOB because my eyesight is getting worse. The agent on the phone said I made a mistake and said he did correct it. On the eve of my flight I tried to check in just to learn the DOB was still incorrect. I called the airline, they told me to call CheapOair agents who told me again to call the airline.

Lots of hidden fees they don't tell you about... not saving much or anything at all after all the fees take place. They advertised the price you see is the price you pay.. which that was determined to be a bunch of lies... better off just booking directly with an airline next time.

I have always used CheapOair, there are always updated deals on trips and the customer service is amazing. One time I had to travel from Calgary to Toronto in the next couple of days and they were so accommodating to me. I started to cry. Without customer service like that I would not have been able to attend my best friend's funeral. Thank God for CheapOair.com.

All went great. I thoroughly enjoyed speaking to him and he even looked up more affordable flight by changing my departure and return dates. I will absolutely recommend you to friends and family. We went ahead and reserved my hotel as well. Thank you very much.

Won’t use CheapOair in future, will book directly with airline. Horrible Customer Service! I wanted to speak with a representative, but only Chat was available. Didn’t seem to understand my 2 questions & took quite a few minutes between my question & the Chat response. I think the person I was chatting with was trying to juggle too many Chats at same time. I was offered better Customer Service at a cost of $29.99. No, Thank You!

Good customer service. Travel agent was able to assist us with our travel needs. The website is user-friendly. I appreciate the quick responses via chat. The assistance provided tailored my inquiries. This is my 2nd time traveling overseas and this website has made it easy and stress-free.

During my booking experience during my booking experience with CheapOair, I encountered an issue with the Affirm virtual card and nearly gave up on my reservation. Fortunately, I received a call from a CheapOair agent named Nelson who was incredibly helpful, patient, and dedicated. He guided me through the entire process of paying with the Affirm virtual card. I learned that I had not activated my plan, but Nelson took the time to ensure that my payment was successfully processed. Thank you so much for being such a dedicated agent!

I have been totally satisfied with my booking of international flights on CheapOAir. The app is easy to use. One time I had to contact customer service while out of the country and it was also super easy to get an issue addressed. Turns out it was my fault (lol) but they were totally cool. I just used them again to book another flight. P.S. I found their search process gave me what I was looking for quickly and accurately (e.g. lowest fares with best flights). I recommend them.

We will NEVER use CheapOair again! We booked flights for 6 and they emailed a "change" to us and when we called to accept the change we were told that flight didn't exist. We cancelled that flight with difficulty. We arrived at airport to fly home and was told that we had no connecting flight and they couldn't contact us because they didn't have phone or email, even though we received an email the day before telling us to check in to a non existent flight!!!! Had the ticket agent not questioned our final destination we would have been stranded in the airport overnight!!!

Booking with CheapOair is my favorite! They have the option of making payments overtime which allows single parents to take a trip and not have the hassle of having an overload of money. I appreciate paying later. It works for my best interest. The agent called me to make sure I’ve added everything to the trip that was necessary including insurance. Thanks so much for helping my trips become less stressful. I also received reminders from days before up until the last hour so I stay informed about the trip. I’ll always book through CheapOair.

Terrible service. Before I booked the trip it shows only one stop in my way back, after I did it it shows that I have to go from one airport to another in the same city and it will be on me in another country, I have to get a transit visa, no more than 30 minutes after I made the reservation I called this CHEAP company and they want more than 200 dollars to cancel the reservation or get another flight and pay more than 200 dollars x passenger. That's so ridiculous.

I was pleasantly surprised at how easy it was to book this flight through CheapOair. I anticipated a cheap less than convenient or reliable interface in booking a last minute trip from Iowa to Vermont. But their representative made me feel seen and cared for as he reassured me that every detail was being shepherded through their system. He took extra care because it was a quick turn around reservation. So far everything has gone great. Thank you!

Rep Vincent was exceptionally attentive to my choices for this trip. He reviewed all options to meet my needs in travel, was pleasant in tone throughout the 30mins+ conversation the booking took. I am happy with the booking. Looking forward to a safe & pleasant trip.

Accurate. Straightforward, fast. Cool, I am happy to have used this service. 😀 I will advise anyone having difficulty in using Google to book a flight to give CheapOair a call, they answer at a click of seconds and boom you are good to go, no time wasting.

I have been booking with CheapOair for over ten years. Always great service and I always get live customer service right away. It’s best to call. The support is wonderful. If I have any problems or concerns, the agent is able to help right away. I have told my family not to make any air travel plans without calling CheapOair first.

CheapOair, never lets me down.. Always can rely on great prices, great customer service. A in and out experience, if you input the correct information, good job as always cheap o air, my favorite place to do business. See you again real soon.

Made a reservation by telephone and it took over one hour. A hidden fee of $109 was charged for this transaction of which I was not aware until I looked at my charge card statement. Within 24 hours I called to change the reservation to a different departure time. Although a rate was given on the web site agent tried to charge over $300 for a change. I finally canceled and even this took a long time and agent tried to charge a fee until I pointed out that website said free cancellations within 23 hours. Again a service fee of $109 appeared on my credit card statement. Nowhere are service fees mentioned on agency website. I will not use this agency again.

I have one mission now: to write everywhere and warn others not to use this platform. They have hidden fees, are extremely expensive, and their airline baggage fees are not clearly transparent. This platform is the worst. I lost almost $300 for nothing because I trusted them and believed they would be fair. This was the first time I put trust in a company like this, and they ripped me off.

I just want thank you to the person talk to tonight about my change flight status. He guides me step by step about my change flights. He so professional And understands everything. He says the detail how to process. I’m so satisfied. Appreciate your time.

My experience with Ulysses was first class. We encountered some problems, but he was very expert at helping solve those problems. I am most satisfied with his excellent service. In fact, we were able to recognize that we had some things in our lives that were in common, like all living beings.

I'm very disappointed with this website. As soon as I was done booking my flight, I received a phone call from a gentleman who I could not understand but wanted to charge me $4.95 for me to get my boarding pass. I informed him I didn't want to be charged for a boarding pass and would get it at the airport. He was not happy with that answer. I will use a different site from now on. It re ridiculous to be charged for a boarding pass that come through email or text.

I prepaid to purchase my aisle seat but we were reassigned one aisle and one inside. I chatted with customer service about getting my $ back and was told there was nothing they could do. Why offer the seat selection for a fee if can’t fulfill. False advertising.

Upset! This time I had trouble on my trip due to the platform keep on sending me confusing messages and updates about my flight wish got me confused and since I prepare everything to catch my flight on time couldn’t make it and I lost all my reservations as a Flight, hotel, and rental car. Plus 100 dollars Uber back and forth to airport.

Erwin was very polite and helpful. He helped me get a great senior rate. The departing time was perfect. Thanks for the help. Very professional. He worked very hard to help me claim the best time and rate. This is the best rate I have ever gotten in all my years of traveling to Minneapolis.

Booking this impromptu weekend get-away from New York to Dallas Ft. Worth was surprising easy and the best deal by far than I could get with all other airlines researched. Trusting and believing I will feel the same at the end of my travels. Thank you Cheapoair. 😊

Easy booking. No bull fees less than $26. Very fair. Saved way more than that using Cheapoair. I would recommend using them to anyone who wants to fly to their destinations at a cheaper rate. They offer hotel and car rentals as well, but I did not need those services.

I love the choices of flight times, layover spacing between flights, and choices of different airports in the area where you can fly into. I also like the great economical ticket pricing and ease of using the site. It was nice to have the added opportunity to book the rental car as a package with the flight.

Cheapoair is very user friendly, pocket friendly and fit for purpose. I have also referred it to most of my family and friends who are frequent flyers and they are all very amazed at the cost of flight tickets, hotel accommodation and car rentals inter alia.

Wow, what a wonderful experience. I tried other sites first in order to get a round-trip from JFK to Miami and the prices were so expensive and the website was so difficult to manage. But CheapOair made the experience so much easier. Their website is easy to manage. The prices are excellent, and I was able to book without any issues. I highly recommend getting your tickets using this company. I’m sure they won’t disappoint you.

Suzanne was awesome. She answered all my questions professionally. That suits my needs very professionally. I would recommend her every time. She found a very good price for our flight that we were very happy with. She stayed with us on phone and answered all our concerns, we were worried about the long layover and she found us just what we could work with. Thank you!

I'm attempting to get our boarding passes on the CheapOAir app. I cannot find the boarding pass tab. So it's very frustrating. Since I'm an Elder, I may be the problem, but I do use websites and apps often. Is there anyone who can help us? Thanks for your help.

This is my first time using this website, and navigating each step was easy and user-friendly. While it does take you a few minutes to go through each aspect of booking a flight (Travelers Insurance, picking your seats, additional insurance, reminder for rental and lodging) I was able to book my flight without issues. Thank you!

Fast and easy, very easy to navigate the website. Great flight choices and all the extras that one may have forgotten about (while traveling) were offered "as reminders" along the way. You made it very assuring to schedule this trip. THANK YOU SO MUCH.

Your agent worked really hard to get me the flights I needed. He very professional and was very calm and personable. I work in the entertainment business and have been flying for over 50 years. It's service like this that brings me back to CheapOair. Job well done!

I'm not the most tech savvy person in the world but I think I did the procedure right. Looking forward to a good flight experience. This is my first time doing my check in on line and with any luck I hope that I did it right. I guess I will find out tomorrow.

Had to change flight and make new one. Very thorough. This was a nonrefundable ticket but was able to work it out. The agent was very courteous and did not pressure or rush me. If this booking works out to the end will definitely consider using CheapOair on future flights.

Wonderful experience with Rick. It was smooth and got me all our travel arrangements. I appreciate him. Very professional. Took care of my travel plans, answered all my questions. Made my life living the dream easier. Cause I don't like paperwork. Thank you. May God bless you.

This website is incredibly easy to navigate and user-friendly, making the flight booking process a breeze. I appreciate how it presents all available flights with clear pricing, highlighting the cheapest options first. The layout is intuitive, and the information is readily accessible. Additionally, the feature that allows for date flexibility is a game-changer, as it helps me find the best deals by showing price variations across different days. I also value the thoughtful recommendations provided, which suggest alternative routes and times that I might not have considered. Overall, this site has transformed how I plan my travel, making it both efficient and enjoyable.

The Rep did spend time on the phone with us BUT they charged us $185 to update the name on the ticket . This is unfair. Be aware and make sure when you book that you don’t have to make any updates to the passenger name on the ticket.

I have been booking flights with CheapOair for many times. Good selection and the website is very user friendly. This agency also have the telephone support that we use occasionally. I will refer this agency to my friends when they book online for flights.

Preston was excellent helping me with the best deal, so It was very easy to make my choice. He was very professional, courteous, helpful and friendly. Great customer service. He was very polite and thorough showing me the options for the best possible selection. I was very grateful with his willingness to help me. Thank you so much to CheapOair with employee like Preston!

Awesome and great prices.... I will do my bookings with them from now on. Love it!!!! From the beginning, it was an easy app to use and provided the real pricing for us to do our booking. My wife and I are very happy with their service and suggested to our family members that were about to leave to Greece.

Thank you for the clarity and service. The site in my opinion is easy to use and one where you help provide necessary travel assistance to your customers. The site got me to where I wanted to go in terms of making the right travel decisions. Job well done. Thank you!

Cheaper is not better, by the time you finish paying for all the extras you end up paying more. It's best to read between the lines, and deal directly with the airline you wish to fly with. Extra for baggage, extra for your seat, extra for a carry on. Plus the booking fee. Not worth it.

I was in a bind, needing to make travel plans. The service was very efficient. Clear instructions. Customer service was quick to respond and very accommodating. I have tried other reservation services in the past, but this experience has made CheapOair my go-to.

Great customer Service. I appreciate the call to assist me with picking our seats. I purposely did not pick them because of the price the website was charging me and your employee got us set up with seats at a lower rate. Thank you.

Deven was very nice and patient on the phone. He looked into a better amount and went over all the additional cost in detail for me. Deven not only assisted with the flights I needed, Deven also set up my rental car. He was very patient and kind. He took the time to go over all the details. Thank you.

Purchasing airline insurance with this site doesn't give you what other sites do. Instead of giving you online options, you have to cancel and file a claim. I just needed to leave a day earlier and it didn't work for that! Website should be clean that the insurance doesn't allow anything unless you cancel and FILE A CLAIM! Who has time for that!!!

The guy was helpful, and spoke perfect English! He gave me a discount and it was quick and better priced than Expedia. Good experience. I will do it again next time I need to book a trip. Even the billing department was efficient and I was impressed with their English

It was difficult to hear and the call was dropped 2 times. The agent called back and completed the call. I was surprised by the small additions and differences in charges i.e. choosing your seat or printing the boarding pass. Also the total was $1.46 more than stated. All small amounts, but it appears very unprofessional. Not having heard of this company prior, this all added to being skeptical that it was a legit service company. Guess I'll hope for the best.

Very strange that you are misleading your customers on every SMS that sending. You offer your useless apps that customers can not use for the any flight information. Seats information are not available, gate info also missing, check-in impossible through your apps. WHY customers can use it?

I booked a ticket for my husband to fly with me from August 30th and coming back September 2nd but when I got the confirmation, it showed my husband departing August 31st. I immediately called. I thought it was my fault. While on hold, I booked another ticket for my son to leave on September 2nd and return on September 5th with me and my daughter. When I get the confirmation, it says he returns on September 4th. My husband was helping me confirm EVERYTHING and then we made the purchase. This time it showed him coming back on September 4th. We wouldn’t do that because he will miss the funeral. There is something wrong. I still suspect this s designed to charge people more money which is an evil gaslighting. I would recommend that all customers take screenshots before making purchases with CheapOair. This is wrong and I’m going to report them.

It was so simple and easy to use. I would definitely recommend CheapOair to family and friends. I will certainly use it in the future. I liked the follow up and prompt assistance and excellent customer service. This is revolutionary for the travel industry.

I’m very happy with the Rep that took my call and helped me with my reservation, it was truly an amazing experience. He was knowledgeable, understanding and helpful. I was taken aback of how patient and understanding he was. When I have some questions he listens and answers all my questions.

I was very pleased with the services and the ease in making my reservations. I appreciated the prompt email confirmation response. The online service is very convenient and the follow-up email reminders are much appreciated. I will be certain to continue to use your services.

The process was clear and accurate. Be sure and check yourself before you confirm as there will be a charge to make changes. It was nice being able to combine different airlines if wanting to, the options were clear and the pricing was clear. I will use CheapOair in the future.

Vincent was excellent. He went above and beyond to search for the best multi flight for me. I really appreciated that he paid attention to the spelling of my name and address and correctly repeated the information after the first try. He was also very careful to explain information that I may need to access.

It took over 30 minutes to check in, had to go to the American Airlines website to get boarding passes. The virtual assist only wanted to sell me my boarding passes. Than after I was checked in with the airlines and also printed my passes, CheapOair notified me I could check in.

The agent was great! He was fast and efficient; he was very nice and pleasant at all times, even though we put him on hold, and had a lot of trouble with what we were doing. He was very patient with us even though we were very confused. He was nice and I could understand him well. Thanks so much!!!

My booking was handled very efficiently and professionally. I recommend cheapoair@cheapoair.com for all who want cost effective ticketing. I have purchased tickets in the past and I Always had a good experience. I will continue to use CheapOair in the future.

So far so good. I would like to write another review after my trip in Oct. The only time I had trouble with this service was in 2022 when I went to IE and had issues with one leg of the flight. However, the airline worked it out. Thank you for your time.