CheapOair Reviews

We had an amazing agent. She went through and did everything for us. We’re all set. We’re ready to fly to Florida. Thank you, CheapOair.

Ben-Abdellah. This Hôtel Nupera is scam. Without windows, tiny hallway, dirty, no daylight, unhealthy, no fresh air gets in. Restaurant dirty, management and employees very bad quality service....Please don't waste your time and money going to that Nupera hotel. Also when I called CheapOair to complain they didn't help but charged me 25$ then they asked their job is done

Easy to talk to and processing was very helpful and affordable.

I have had pleasant experience working with this company. All my questions were answered politely and intelligently.

Good help readjusting my flight. No complaints. At issue, my refund. Should be credited back to my card, not held for later use. I don't fly much, need money back on my card.

Fast and friendly service, great communication, no hiccups.

I had a great experience with the agent Tina of CheapOair Travel Agency. Tina was very helpful, considerate, diligent and efficient. Tina had a lot of patience and guided me through the best Itinerary and she checked for me the best prices available. Tina taught me how to buy my ticket and how to easily pay for it. Tina is an excellent agent! Thank you Tina!!

I made several mistakes and had to cancel my ticket. Everyone with whom I spoke was very helpful and very patient. I will definitely call CheapOair again!

Service Representative Was Very professional as well Knowledgeable, Was able to answer any question that I asked. It was a Pleasure!!!

Your company and people were very good and patient with me to get the right flight to FLL, and finding us a nice hotel on the beach Margaritaville Hollywood Beach. And for the dates we wanted for our birthday and anniversary. And it was at a reasonable price. We will be using you next year for our trip to England to see my family in SEPTEMBER or NOVEMBER 2027. Thank you.

10 emails a day asking me to upgrade with yet another service. When I cancel the car rental portion of the trip, I am old there is a $15 cancelation fee. I didn't see such a fee, and after I complained he reduced it to $5. I have searched my confirmation. Email I received after booking, and I find no cancellation fee anywhere. If it is there, it is well hidden. Perhaps a letter to the BBB and the attorney general is in order. It's only a $10 loss, but this sounds like a scam to me. And if 1000 people are scammed, thats $15,000 right there. CheapOair failed miserably on This one. I'll never use them again.

I have been using CheapOAir for over 5 years and I always seem to find really great results. If I need to jump on a call fast, I don't ever have to wait. Their staff always seems accommodating and at times will offer a small discount over the phone. I usually book online. It works for me because I am usually slightly flexible on the selected dates.

Such a disappointing experience with this company, I should have known it was too good to be true, just another scam out there, calling airlines directly in my experience is worth not being lied to and ultimately losing money, while taking care of an elderly parent.

My booking # is **. I was extremely disappointed to see on my boarding ticket, as per my booking, that the Boeing 787-9 was replaced with a Boeing 737 for a 6 hour trip while an automatically seat replacement took place without my knowing. This trip was between JHB and Addis Abiba. The plane had very poor ventilation and it was extremely hot for the 6-hour trip. I was not informed about this change or my seat replacement. In Addis Abiba I had breathing problems when getting off the plane. This was very unhealthy. I need a refund for this trip.

Very patient & thorough, pays close attention to details booking agent.

Was good except for all the fees; add one frenzy service, easy booking service.

After I booked online, I had a call from Gwinnett a travel agent who was super nice and super helpful to explain me my trip, everything went well and I asked for an assistant during my travel because it's my first time to book an international flight with my child, she did really understand my fears and guided me through the process I appreciate her help and now I can’t wait for my trip

I really appreciate how quickly and efficiently you help your clients. Your customer service is excellent—please keep up the great work!

You did an excellent job, keep it up. It was very easy to find a flight that suited me!!

Never heard of this service/company but I had a pleasant experience with the travel agent. I was booking flights for my nephew and needed information from him while I was still chatting with agent. Everything was easy and I’m impressed. I definitely recommend!!!

My perfect travel companion. I have used this facility from Lusaka to Windhoek, to Johannesburg, to Vienna and now to London

I am really disappointed with CheapOair. I booked my reservation and the price was $511 with my seats and taxes and a few minutes later it says the price has changed why?? This is money gouging at it finest. I have to fly family members memorial so I need a ticket.

Very disappointing experience with CheapoAir. I booked a rental car through CheapoAir for our trip to Ireland. When we arrived at Shannon Airport, we expected to be able to follow the information in our booking confirmation and pick up our rental. Instead, we couldn't figure out where to go because Easirent is not actually located at Shannon Airport. There were no clear pickup instructions in the booking confirmation telling us that the rental company was off-site, that we needed to call a phone number, or that we needed to cross the street and wait at a specific location for a shuttle. We had to find someone at the airport ourselves who finally explained what we were supposed to do.

Agent was accurate and professional - repeated and wanted to confirm everything.

The website is buggy as shit. Constantly wants you to use their app, customer support is very slow, and doesn't always do what you tell them. I requested that multiple flights be cancelled and they only cancelled one.

The rep was not helpful until I keep insisting that her negative answer to my request is not acceptable. She would always answer that she could not do anything but with my insistence, she will eventually go the next step to help me. This happened a couple of times during the chat. If I accepted her first answer that she cannot do anything to fix my problem, I would have just ended the chat without any resolution. Her last promise is that she will find out the answer to my question and let me know in 24 hours. If it doesn’t happen, I will never use your booking services again.

now please guide me

You unethically provide some dozen pop-ups meant to steal money from consumers by providing a very large green continue button that adds fees, and a very tiny font continue without additions. What you are doing is eval fand unethical and I will try my best to avoid using you again.

This Airline was just outright awesome. You got to try it

Edmund was phenomenal!!! The care I received was way better than the major airlines!!!! Edmund took incredible care of us, as I’m flying home for both of my parent’s funerals. He was kind, compassionate, respectful, humorous when it deemed for that, and I will call back and request him any time. Thank you, Edmund. You made the such an easy process.. 😘😊 I know it’s time

I booked a flight from Japan to the U.S. and didn’t realize there was such a thing as airport change. I assumed it was a layover and that I would be flown to the next airport to catch my flight to the final destination. Boy was I wrong. The itinerary I got meant I had to physically get my checked luggage and find my way to the next airport with no consideration for the first flight taxiing to the gate, waiting in line to deplane, waiting for my luggage, clearing customs, then getting a cab which most likely will be navigating through traffic. With that being said, I was given a little over three hours to get to the next airport which can take 2+ hours.

The customer service is very good. I had trouble with my credit card and was able to pay. Thanks to the helpful service.

Phil was amazing, very patient and kind, and helped me book with no problem.

Very easy call. Service made several suggestions based on my preferences. Was able to get the flights I wanted with a little time invested, and so worth it.

Never never book with this company and Volaris anymore 135 dollars for one error on my ticket.

Great customer service from Stiven. He worked so hard and gave me the best price possible. Thank you, Stiven. I will definitely work with you again. Thank you.

I have Exp. a very bad service. from you. When I called the # I was asked to call due to no verification information on first booking. I sked to speak to a manager and was put on hold for 42 min. When (She) finally came on line. All she did was hanged up. I had to make all new reservations. Obviously. Had to pay more and flight as well as stay changes. Is this the type of service we are to expect from your services/company.

Horrible customer service, we can't make our flight on that day, and they are keeping us in the loop with no refund, and after so many chats and phone calls, they said, "Oh you need to call the the insurance company to file a claim"- I mean what is the hack, we have a medical emergency. We can't make the flight.

Thank you, the agent was very helpful and knowledgeable.

Worst experience ever. You cancelled my flight the day before and rescheduled a new flight 3 days later. What happened to putting me on the next flight? Don’t tell me that You are sorry. It means NOTHING. It doesn’t cost you a dime. I will never book with Jet Blue.

Wonderful, satisfied, no words, I recommend, lets me know before to flight about information. Thanks.

Great service and verification of information to aid in validity of service.

Awesome. Took a while but all accurate. Done well and very patient.

I am not happy right now! When I first booked my flight 95014923 for my flight I was happy September 2, 2026. You then said that was not going to work, so I had to get another flight September 2, 2026, which I don’t want. Please tell me which flight am I taking, please? I would like the September 1 flight. You have now confirmed both flights for me.

Customer service call with a discount on travel insurance.

Great Good service. From professional representative. Thank You.

Very good and easy to book with. I never had a problem with them, I will recommend to friends and family.

I learned a lesson booking a flight with CheapOair. They offer no real help in cancelations like a direct airline would. You're pretty much eating the cost of your ticket. No real support with them unless you pay, and then it's very limited after a 118 dollar charge. I will never book here no matter how good the price is. No support; the airlines get your money if you cancel. There is no credit of any kind. Like you would get with American Airlines. This is my last ticket with them. Customer support is useless in cancelations protecting your money paid.

Adam **. CheapOair has proven to be a disappointing service provider, particularly regarding their package offerings, which include flight and luggage insurance that many users perceive as deceptive. The challenge of obtaining refunds further exacerbates the frustration, especially for those who have accumulated significant loyalty points—over 122,000 in my case, valued at nearly $700. Unfortunately, the redemption policy is restrictive, allowing only 5,000 points or $25 to be applied toward each ticket purchase, which feels like a scam.

Stephen helped me tremendously with my booking yesterday. I was supposed to leave him 5 stars but the phone call was cut off.

Very easy to use and easy format on the website and very smooth to use.

Their services are terrible when things do go wrong. They messed up the bookings. Its service number is not 24/7 so unable to reach them when need to make the correction to their booking mistake.

The customer service representative was knowledgeable, professional, responsive, and courteous.

Ok with the experience. Could navigate through the system.

Representative Wes was great! He took the time to listen to my needs, explained all of my options, and made sure I felt comfortable with my choice. I highly recommend CheapOair for your future travels. I’ve used their service before and have always been very happy with the experience. Thank you, Wes, for your excellent customer service!

I received excellent customer service. He made it a great experience.

Everything was a smooth transaction. The staff I spoke to was kind, friendly, and supportive of my needs. The airline tickets are much more inexpensive than the actual websites I’m used to buying from.

The online experience is user friendly and easy to navigate. I have used it several times.

Elizabeth was very professional and helpful in assisting my nephew and I booking our upcoming vacation. She verified that all information was correct and made it a smooth process.

Very efficient service from the agent; he was very knowledgeable and competent.

Avoid CheapOAir and other so called online discount travel agencies. CheapOAir may initially look like a good deal but they have many hidden costs and fees that you are not told about. They also will trick you into buying something you do not really want and then charge you for getting it changed back. I bought the ticket insurance but it proved to be near worthless because it would not permit me to get rid of the flawed ticket but instead I had to pay more fees to get it changed to what I wanted in the first place. The company representative kept dickering with the price of the change and it was really hard to see how much I was getting ripped off. Eventually out of desperation I bought into the semi-legit scam.

Great service, fast service, excellent flights, great times, no issues.

Excellent job, 10 out of 10. The booking agent solved all my issues.

Excellent. Very satisfying with Agents to help me to re-booking my tickets. Thanks.

Worst travel customer service I have ever experienced. For the past three hours, I am trying to resolve a problem that was the airline’s.

I'm very disappointed with my experience with CheapOair. I Booked a flight from one place to another and I picked the time with a small fine print on the top that if I selected this time it's cheaper and not realizing it a wrong date. I called them within minutes. They agreed to cancel it but they charge me $100 penalty.

Cheapoair a fraud ticketing agency. Cheapoair may issue a ticket you did not ask for. You keep calling them but no solution. Finally you lose your money.

I think I was tricked into paying for a seat for myself and my family, senior citizen and disabled too. I thought I was paying for a seat like I always do like seat six so maybe nine but to charge me for a seat all the way down in 36 row that was not fair to the elderly. I think that was Robin a senior citizen and when I insist what was the number of the seat he did not even give it to me, but I am so accustomed paying for seat in row 6409 for the furnace. I figure it was one of those so if I had to pee for seat in 36 hours 26 what part of the plane was free with my ticket. I think that was so unjust. I don’t know if I would ever use keyboard air my name is June B **. I am flying on 10 August and returning on 18 August Denver to New York. My flight is 1498.

My booking was very well done by Sidju in a very professional manner. I appreciate CheapOair's assistance in booking my flight, and I am very grateful.

Booking was easy and easy to navigate the website. I was happy to be able to use my rewards and got a discount. This is my second chance to use this agency. I hope it all goes well. I also got a confirmation call from them to double check my booking. That's a nice move.

The agent I spoke with was knowledgeable and very helpful during the process of helping me book our flights from Phoenix to Minneapolis. She was very professional. She was able to answer all my questions. And she helped me find a different return flight because the original return flight did not include a carry on bag.

Always on time. Easy to get ticket. Sometimes the price is Crazy, but continue to search you may find a good one. Seats are fairly comfortable, a bit tight but overall good. Good take off and landing. And leaving the plane is fairly quick.

**** The agent worked hard to get me the best price. Saved me 50% compared to other travel agents' quotes. More details are better, but I have nothing more to say. Be happy with what you get. ****

Navigating the website was an exceptionally user-friendly experience, and I was highly impressed by the competitive and budget-friendly airfare rates available. From browsing flights to completing the final booking, the entire process was seamless, efficient, and completely free of any complications.

Worst place to buy your tickets or rent a car or hotel, been a Platinum member with them for 20 years. All kind of issues, I got 53000 points and when I wanted to redeem my points I got 20 dollars discount!!!! Pathetic.

I thank the Lord Of the Universe for the attention that I received from the attendant that I talk with. I am so sorry I did not get his name, Although he was extra care and consider with me, Thank you very much. Jimmie **

Abominable as this happened last week. I went to Ireland where I was born and raised. My relative died suddenly and I needed to change my flight because of the funeral. I was on the phone with CheapOair 6 times and each time I was on hold at least an hour. I asked to change my flight back and stay an extra day and I was kept on hold and then I was told call back tomorrow or call back in 2 hours or the office is closed. I was on hold an hour and I was told that they are on hold with Condor Airlines. Then I was lied to that Condor is closed. I quickly checked and they were open for 1 more hour. Then I was told CheapOair are closing yet they say they are available 24/7. I was disconnected and I tried the next day and the next day so I had to purchase a ticket back to the USA. They said, "Sorry for your loss," which was meaningless.

Customer service is beyond terrible. Wait times on over hour long wait … Buyers beware… They will not allow you to cancel so you better make sure this what you want!!!! They are liars. Stated they can’t refund. It’s airline fault.

Well I have to give one star because it won’t let me give none!! This company sucks! Waited on the phone for hours several times for them to keep saying there was nothing they can do…. Or if they could it was gonna be 100$ to change .. scammers. Third party bs. Don’t do it!! Go thru the airline!! Don’t try to save any money! 'Cause in the end you will get much more aggravation!!

Booked three flights for family to visit. CheapOair to the rescue again! Got the best prices + a discount code for three flights that were non stop and great times. The prices for the same flight on other airlines was $299+ each vs CheapOAir's $75 each r/t. Unbelievable price difference!

Can’t leave a 0 review. The tried to tell me my flight had to changed and I was being charged “only” $274 for the change. They told me they were from the American reservation desk, but were teying to change my United flight. Told me they were helping me avoid a 6 hr layover in Atlanta. I never had a flight through Atlanta, nor a layover. Total scam to get more money. Contacted United and they confirmed there was never a reason to change my flight and there would never be a charge if the airline was changing g it. I was put back on my original flight by the United Customer Service, cancelled my credit card and disputed the charges that reported to their fraud department. DON’T ever book with them. I’m quite sure their names were not James and Sam

I was booking flight on your CheapOair app.. When I got to the payment section, your app Increased price by $40.00 knowing I was just about to purchase ticket. In a way that is stealing, you advertising flight for $223.00, but once you are about to pay, flight increases to $263.00. That is bad business practice.

I booked my flight on Thursday July 27th for a 7am flight on the 30th receiving the itinerary while I was already at the airport on the 29th. I had my seat assignments, everything was paid for, I was all set to go. your system or someone changed my flight and on the worst airline in the country all the way to the Philippines on September 10th at 7:45pm, this is for a 12,000+mile flight and you proceeded to charge me extras on top of extras after having everything paid for in the first place. Now let's see if this airline will charge me for a carry-on, seats with everything else. If so, Lawyer time for this disabled veteran. My recommendation to my friends for CheapOair?? No way in HELL! You wouldn't even give me a refund for your screw-up.

They set me up with a car rental that doesn't even exit. Spent 3 hours on the phone with different people who are very hard to understand to get resolved. Will not be using CheapOair again. First and last time.

The man I spoke with was very kind, patient and caring. I appreciated him very much. It was exhausting, though, to understand what he was saying, because of his Indian accent. He made sure that all details were correct, but by the end of the conversation, from straining to understand him, I could barely concentrate. I think that everything will be fine to fly home.

The price of the flight did not include fees for selecting seats which was added to the end of the check out process. I spent an hour trying to optimize my flight price only to spend an extra $75 having to select a seat. You could skip this step but the button was obscured in tiny font at the bottom of the webpage. Total bait and switch waste of time. You then called me and tried to make another $10 to email me my tickets which I can just get from the airline. Total sleaze bag service trying to nickel and dime you to make money. The tickets were literally pennies cheaper than buying them directly from the airline without all the scam practices.

They keep talking their B.S. like they usually do, but I'm not the only one victim of this creepy company who has same problems with them. Do you think they can handle all those illegal and unauthorized charges? I don't think so. So, whatever they trying to, is not gonna help them at all. Cheapoair will get what deserve it, that's for sure. That is not going to stop until they will stop doing your dirty business and fooling people.

One of the worst places to book your tickets. These people book from cheap places which will make travelers suffer. I have added to my flight tickets bundle my rental car but when I arrived at the rental car service there was no one and this is a prepaid one. Never ever go with CheapOair.

Just notified by Frontier their flight schedule changed for Oct 2nd by 5 1/2 hrs later. Car booked for mid p.m. pick-up had to be cancelled and changed. CheapOAir charged me a $39 cancellation fee!!! Even though I re-booked a rental with the same company for later in the day. Rip off!

Don’t use CheapOair. They are a worst company. They take my money without my my permission then when I ask them if you once pay they said no refund even I didn’t get lagged service from Frontier airlines but thanks for my bank I dispute the transaction. It is not safe.

She was very helpful and checking on anything that was available for what I was looking for. She was very polite and well-knowledgeable in her field. Gave me a lot of options, but the one that worked best for us was the one that I originally had planned on getting, which worked out really well. Thank you so much for making things go smoothly. Much appreciated.

I got an email. Time to check in. Great. Now I can check in. I click the nice red prompt, and you get your flight details. Nowhere is there a place to check in. And you offer to pay for boarding passes... what's that?

Excellent price, and user friendly app. However, it is confusing the travel protection vs. flexible ticket features. I ended up buying both, but the system keep offering more, and more confusing features.

They switched flight date. Different than what I asked or put up cause they had their website setup to pick flix dates. Right after I made the purchase and found out that the date was changed without me knowing I contacted them and they didn’t change date nor refund my money .I lost my money and had to go somewhere else and purchase another ticket for me and my wife.

I am outraged that a price is quoted to buy a ticket...But later after the purchase you need to buy a seat!! How absurd. How user unfriendly. What a RIP off. I don't know where online it says every single seat has a price attached...Obnoxious and I will NEVER do this again.

Much easier sites to use besides this. Payment process is difficult and will inactivate your card. Have multiple forms of payment available if you do use it. 4 hours later, I now have to go get a new cards and start over, probably at Kayak.

i booked my flight with cheap paid for carry on, when fly back to Sfo they charge me again , i already paid when booked my flight. when i left from SFO i didn’t paid anything. flight agent said you purchased ticked with third party , they didn’t paid to airline.

I would put zero on that rating, irresponsible and careless customer support, there is no support at all, they just want you to pay extra money for different coverage but if flight cancellation happens they never respond and never solve the issue.

CheapOair has always fit my needs and my budget for over 10 years now! I love the suggestions and bundles offered with the ease of use on the website. I can't say enough good things about this site and their high quality of service. Thank you sincerely!

Your customer service is trash. I could not reach out none of your managers to discuss my issues. Promo that I had in my email, FAM50, did not apply and I spent hours of frustrated holds on the phone!!!

Roman was very professional and helpful during the booking process. I will recommend CheapOair to family and friends for travelling arrangements. He also helped with the booking of the hotel. What more do you want. Thanks so much for this booking.

I declined the trip protection, but it forced me to get it and charged anyway. DID THE SAME WHEN I DIDN'T WANT TO PAY FOR A SEAT AND SKIP THAT OPTION. I feel like I was forced to pay these fees, I never pick a seat, I just sit wherever I'm assigned. I don't care where I'm sitting on a budget. I choose cheap as possible. On a fixed income budget, I'm returning my grandkids from summer vacation so they don't have to fly by themselves, so only need way ticket back.

Never received any updates on my flight until I was getting ready to leave for the airport 2 hours before my scheduled flight of 3:46. I checked my email and received one at 12:46 saying my my flight was pushed back to 1:50...surprise surprise never was informed I was rescheduled to an earlier flight....hence made it to the airport with 10 minutes to spare...I wasn't able to get a boarding pass from kiosk and the check in line was to long an I wasn't expedited through....I was only told that a customer service staff would be with me shortly...while waiting I heard last call for my flight and was still waiting for a cs...my flight was eventually rebooked.

They are holding my refund for more than 2 months. Will not recommend buying from a third party; buy from the airline website directly.

They are the worst place ever. Way too expensive, you can't understand them and bad customer service.

I spoke with Spencer, and he was incredibly friendly, patient, and helpful. He answered all of my questions and made the booking process quick and easy. My main concern was making sure my teenage son and I would be seated together during our flight, and Spencer took the time to understand my request and reassure me. I received my booking confirmation by email promptly, and everything went smoothly. I also got a great price on our airline tickets. Thank you, Spencer, for the excellent customer service—I would definitely use CheapOAir again and highly recommend it!

Easy to use and great pricing, we use this service every trip. I would highly recommend this site to friends and family. The staff is kind as well if you need assistance via telephone. The convenience of booking a rental car and/or a hotel included is a nice option.

Very convenient and easy booking process except for an item I wasn't so clear about that made me call your toll free number. My inquiry was expained to my satisfaction. The whole booking processing wasn't as complicated as other travel websites that I tried. I have purchased a flight from Cheap O'Air in the past and was a happy customer. Thanks for the good pricing for this flight.

I booked a flight back in April for a flight in July and the airline closed down and I couldn't get a refund. I even paid for the extra insurance to be able to cancel the flight (even though it wasn't my fault) but still no refund. The company would hang up when I called or just not even answer. So don't waste your money or time. I booked for 5 people and we couldn't get our money back for a flight was no more. They told me to call my bank and try that way but my bank said they couldn't dispute a cost that went through. So I lost money and a lot of time dealing with this company. So don't waste your money or time like I did. Now I'm getting email congratulating me on a flight I can't take. Well thanks for rubbing it in my face.

The website it very glitchy. It does not show me all of my flight details like if I can bring a carry on or if there are fees. The biggest reason why this is 1 star is because it charged the incorrect card. I selected the one I wanted two different times and it even had me confirm the security code. The order wraps up and sure enough it charged the wrong card. I don't know what is happening but that glitch is now causing me even more problems. It shouldn't be this hard to select and pay for tickets

Jiby took so much time and caring to help us with different obstacles. She was very also easy to understand as well. I highly rate using her. She does a professional job. She helped us w/ chair assistance/times for plane/seats/info in baggage, meals. Worked out a problem with a plane flying from Rome to Palermo. It was very frustrating to keep trying to book a plane then finding out it did not work simply because of issues of plane flying from Rome to Palermo. Jiby was so caring and informative.

I have book with CheapOair for many years and have always been satisfied with the service provided!!! Professional service. Easy to book!! Will continue to plan all my travel arrangements with CheapOair!!

I will NEVER purchase from CheapOair again!!! Our flights were canceled and we are getting the run around for a refund. And insisting we must keep the return flight that has not canceled yet. It's been a complete nightmare. Customer service is not helpful at all. It feels like a money grab.

Thank you very much for all the help and services you have provided me. I truly appreciate everything you have done, and I look forward to working with you again in the future. Thank you once again for everything.

Complete nightmare!! I will never use Cheapo again. Every part of booking this flight was awful. Wrong seats. Upsell calls. Wrong charges. Cancellation charges. Did have me and my child sitting next to each other.

Booking through this OTA was an exceptional experience—easy to navigate, transparent pricing, and a seamless booking process from start to finish. Outstanding customer service, great travel options, and unbeatable convenience make it a top choice for every traveler.

From the first time I started using this agency, I never got any issues. Always easy and reliable. I surely will keep using whenever I need to book a flight. Very convenient, I can book my flight from home any time of the day. Thanks.

The text support tried to make me purchase a different price ticket which was more expensive. And the Indian rep on the phone tried to charge me more. These things are not helpful. Just letting you know. I ended up doing the booking myself.

I was very pleased with the help that I received booking my flights to Boston. Everything seemed to go very smooth until we found a mistake in the spelling of our last name. Both flights had the same error. (Wrong **) (Right **). I made my first call and after your investigation, I was told that I had to contact the airline, Delta about my 1st flight to Boston. and I was given the Airlines telephone number. I called and was able to get Delta to fix their flight. My next attempt to fix my Fight from Boston to home was not as easy. I have numerous phone call hang ups from CheapOair. When I did get someone to try to help me they sent a request to your team in charge if fixing mistakes. The called me and said that one mistake would not cause an issue in processing. They also said the they would have to charge me $50.00 to get it fixed. I don't believe it was my fault but maybe it could have been.

Quick, easy and complete. This was an easy way to purchase tickets. I look forward to continuing business with CheapOair. It was simple and easy to use, I loved how everything was laid out in simple terms.

I enjoyed my experience with booking my flight through CheapOair. They provided detail information on the flight and schedule and also recommended a flight a few days later that's was a bit cheaper. Once the flight was booked they offered flight protection that you have the option of paying for or declining. I opted for the protection. Once everything was done they provided detailed information through email. The closer to the flight date it got the would recommend checking for the flight. The overall experience was good and I would use them again for future flights.

Rating: 1 Star (Zero Stars if I Could). This was, without question, one of the worst customer service experiences I’ve ever had. I specifically asked the CheapOair agent how much checked baggage would cost before I purchased my ticket. I was told $70–$80 per bag. That information turned out to be completely wrong. When I arrived at the airport, I was charged $200 per bag. Since I was traveling round trip with two checked bags, I ended up paying an unbelievable $800 in baggage fees. I feel the agent lied to me just to get the sale. If I had been told the real baggage cost, I would never have booked through CheapOair. Instead, I was blindsided at the airport with an enormous bill and had no choice but to pay it.

This is my first time for using this app and website. Honestly it is one of the best ever. Thanks guys. I wish others can come onboard and make their lives better than never before. It was a nice experience using this website. I will forever continue to use this website for all my Trips across the world.

I like how they take good care of the customers. One thing I liked about them is that they make sure the customer is helped and walk you through the steps to ensure you get confirmation of the flight.

I have used CheapOair before and found they have the lowest prices. It is easy to make a reservation online, but you need to check for hidden fees. As soon as I finished up my reservation, I received a call from them asking me if I wanted to book my seat and do a 24 hour early check-in, both which would cost me a fee. I found it annoying, however I would use them again.

They are very deceitful and committed fraud. I booked two tickets for $486. Or $243. a piece. I accepted a charge of $486. Then I saw 2 TWO separate charges of $486. when both tickets were booked on the same transaction. When I looked back at my receipt, it was $972. total. The representative went to explain it was 486 per ticket. So I explained why was it built separately done when I bought the tickets at the same time and I approved only $486. She kept talking around in circles. I think they are committing to deliberate fraud, trying to deceive customers and thinking they’re getting great deals. Because of the way their website is framed and the fact that they present price per ticket and not show the total on one receipt.

I do not have a problem with CheapOair but their customer service was brutal. I did not get help; they switched me with 4 different CSRs. One wanted to charge me $75 for changing my last name in my booking. Finally, I called United Cs rep, and in 3.05 min Kay resolved my problem.

Great search functions and protection and assistance plans. Last time she traveled she had injured her foot right before the flight and good thing I had assistance for her and everything went smoothly.

I was trying to book on an airline website, but when I went back to the site ten minutes later, the price had jumped by $100. I called and they wouldn't give me the lower price from ten minutes earlier. So I found the same flight on CheapOair for the original price. I'm very pleased!! Thank you, CheapOair!!

Easy website to use and we found exactly what we wanted! We knew the options would be limited due to the destination but we had many choices and connections. There were many recommendations for rental cars and accommodations at a bundle price. Cheapest prices online.

Calvin was very helper twice a weeks back and again today he went over and above to help. He did a fantastic job paying attention to all the details having someone that patient made a big difference in working with the airlines from fair seating and baggage. He was very personal and very attentive to detail. Please thank him on behalf of the Michael and Marian ** Lakewood Colorado

Very bad customer service people who answer phones. Do not know what they’re doing and always have to go to a supervisor. After waiting for long periods of time on the phone finally get to a supervisor. Has to go to another supervisor. All in all issue not resolved. I cannot recommend CheapOair to anyone.

Happy to deal with your employees about my booking experience. Very professional. By next time on travel for the next journey promise I will choose again your company. I will recommend CheapOair to my family and friends if they want to travel.

My booking agent went over and about what I would ever expect or even know to ask. He asked me the questions and made sure I had the answers And if I knew his name I would always be calling in the contract with him.

I am unable to find that this reservation exists. I believe it has been canceled and your site doesn't support that. Please check because it is very confusing to keep receiving that I have a flight but can't find proof that it exists. Thank you so much for your help.

I got a ticket round trip LAX to IST and return. Needed to change the return date. Before 24 hour of purchasing called Cheapoair. Several times. Every one did not help and were asking $200 but the last one tried his best to help me. I really appreciate his efforts to solve my problem. With patient and caring. Thanks so much for your patience. As I had done back surgery he set the seats too.

Never again will I book from this site. I booked a one-way ticket to Denver for July 2nd, and everything was set for. When it was booked, it had it for July 5th instead for the date I selected. Had to correct it but they charged me $360 to change itinerary. Ended up paying over 1k just for a one-way ticket. I should have stayed with Hopper or Orbitz. Warning to all, Do Not Use This site. It's a scam!!!

Purchasing from here was a lot cheaper than the actual website. The process was streamlined. As a first time user the process was fairly easy. Will use again these services again. At the end of the purchase I liked that I not only received a text confirming my purchase, I also received an email.

Price seem good then you add on $19.90 for Traveler Assist Classic (which I do not need). Agency Fees (not mentioned) for $46.24 Seat charges, but they need to give you a seat and we do not care...Seat costs $79.00 down to $14.00. NOT DISCLOSED UP FRONT. PRICES WERE BETTER THAN GOING DIRECTLY TO AIRLINE ITSELF.

You booked my flight without my consent to do so!! I tried to book online but got an error message. When I called the rep said the fare was now higher so I declined to book. I booked via Expedia. Then later found out CheapOair booked me. This was not authorized! Fraudsters!!

The prices were SO reasonable! I found my dream tickets regardless of the headache that would come with it for trying to find deals that everyone would be comfortable for my entire family! Thank you CheapOair!

Agent knowledgeable, very patient and guided me through the whole booking procedure. I'm a regular client of Cheapoair. This is one reason why I use you instead of <Asap ticket.com> Their agent promise the world just to close the sale and turn around to deny what they promised.

I'm happy with the deal and the assistant For booking was very polite, and friendly. I received a better price with the phone call opposed to the website price. I highly recommend CheapOair for traveling. Great Overall Experience!!!

Easy to navigate and find a good deal price today which I’m happy. I was looking for a better time then I found one which make it better. Hopefully CheapOAir will offer more discounted price to compete with other travel agency.

I called your number, and the person that tried to help me was worthless, I told him that I could book a cheaper flight online, with your service and his response was, "Well, go book it then. You can’t get it cheaper than with me." Not very happy with the person that I was speaking to at all, was absolutely no help, I did book a flight cheaper than he quoted, but more expensive than I was quoted the day before, not happy with the service at all really. Paying more than I wanted to but at least the online service was good..

I had problems with your outfit. 1st the advertised price for the flight was $400. The actual price was $600 then. I had to get my card verified. Which took forever. Mostly cause your agent did not speak coherent. English. Thanks. A lot.

I got for unexpected charge without finalizing my order in this website CheapOair. Com. When I try to modified the information before finalizing the order - it automatically charge it on my card right away. When I called the staff why it automatically charge my account and automatically confirmed my reservation without finalizing my reservation. I asked for options, find me another flight with the original date and time I planned. The staff is charging double the amount I paid and flight either too early or too late to come back home. I have no options is too except to get a refund and fee of &103 in less than 5 minutes the website automatically booked your tickets. I don't recommend this service. They automatically charge your card without finalizing your reservation or modifying it. I am so disappointed for this company.

Booking the exact same round-trip flight (same dates, times, and cabin class) on CheapoAir costs $30–$40 more per person than on Priceline. Furthermore, using accumulated frequent flyer miles to book online simply doesn't work; if you call customer service, they invariably insist that those points can *only* be used for online bookings—it happens every time, and it is incredibly frustrating.

My flight was delayed by more than two and a half hours. I didn’t know the reason for the delay until the very last moment, and I wasn’t even sure whether the flight would depart at all. I did not receive any form of compensation for the inconvenience. This was my first time flying with you, and I was disappointed with the experience. Unfortunately, I will have to fly with you again on my return to Miami, and once again I will have to go through Houston before continuing to Miami, even though my preference was to fly direct.

Horrible experience. It was 24 hours before my flight & had not received a check in notice so I called United and did my check in with them. After I had completed my check in I got a message from CheapOair telling me I could check in. I went on your chat feature and said I was checked in already. All I got was a run around telling me I could check in. It was very aggregating and I just finally hung up. With that kind of service, I will never use CheapOair again and definitely won’t recommend you to anyone!!!!!