Avis Reviews

I would like to thank Debbie that works at Avis for her great hospitality, make me feel like Family. She made sure that I was taken care of and got me back on the road. Thank you, Debbie. She put me in a great car at great prices. I don’t think I’d go anywhere else. And this rental company is located out of Bloomington, Indiana.

Avis in Sterling Heights, MI. What can I say but praise. I had an exceptional experience with them from start to finish, especially working with Ms. Cindy. When I arrived, she and the staff greeted me warmly, checked me in quickly, and provided all the information I needed without any hassle. Also, with my full-size reservation, she immediately gave me an upgrade to an SUV.

I rented a car from Avis at Casablanca Morocco airport for 10 days. It is very conveniently situated at a walking distance from the airport. The agent Bilal, who spoke fluent English, was very helpful. I got an upgrade to a hybrid car. The paperwork was taken care of promptly and was given good advice by the agent regarding safety in Morocco and thus not needing an additional super insurance. He also advised that it was better to pay cash rather than take a Jawaz pass for tolls as it would be a cheaper and a convenient option.

Avis has been my families go-to car rental company for decades. The number of locations, price options, car variety, and customer service is far superior to any other company in the industry, based on my experience. We have used other companies every now and then but there always seems to be an issue whether it's inventory, hidden fees, or just simply nobody working the desk during our drop off or pick up time which has added unnecessary delays and stress. With how much we travel; we need a reliable car rental company we can count on to make the trip as smooth as possible and we have never been disappointed with our experience from Avis.

Good day customers, I hope you will rent from Fayetteville, GA and the Stockbridge, GA location. Please see Ms. Gloria ** Manager for both location and she will assist you with all your questions concerns and point you in the right direction if need be. She is a people person, good prices and will help you get into a rental. Will rent from this location because of her services. Thank you and God Bless.

Pearline AVIS employee @ San Antoino Texas Airport always give me an excellent when I'm in town. Was very professional, friendly, and incredibly helpful. Her and her crew they went above and beyond to make sure everything was smooth and easy. Truly outstanding customer service!. Thank you Pearline, keep up the good work.

I had my reservation and confirmation, pick up car at Iah Report in Texas. They gave my car to someone else and bad customer service, end up give me ev car without adaptor. My son had emotional distress.

I return the Van with no problem and they returned my 200 deposit. 2 weeks later they billed me 450 for cleaning fees. I communicated with Avis budget manager Richard **. He assured me that he would take care of it, but he didn't. Also the customer service reps are unprofessional.

If you plan to rent a car at the Palermo, Italy airport, DO NOT rent it from AVIS. I prepaid $680 for a car with the insurance coverage through AVIS. When I went to pick up the car, the woman at the counter refused to give me the keys and let me pick up the car I already paid for unless I purchased the Super Collision Coverage and Wind Damage insurance for an additional $923.21. I called AVIS International while I was at the counter and the customer service rep said there was nothing they could do bc it was an open rental. They could fix it and refund the additional $923.21 when the car was returned. I called them and emailed them when I got back to the US and sent them all the proof and information they asked for and now they are ghosting me. Tried to dispute with Capital One but AVIS fought the dispute and Capital One recommended to try again with AVIS.

Had a rental car that I took from Brighton to Tampa. I rented it for 24 hours. When I got the car it had an empty tank of gas and I was told that it would reflect that in the system. Drove the car to Tampa and turned it in within 24 hours. They proceeded to charge me for 2 days and charge me for an empty gas tank. When I went to dispute it they made the process impossible. I believe they knew what they were doing and that they intentionally scammed me.