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Mavis Discount Tire Reviews

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About Mavis Discount Tire

Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.

Visit www.mavis.com
Pros
  • Available across the county
  • Offers various auto services
  • Discount name-brand tires
Cons
  • Online reservations can be difficult
  • Some competitors offer more perks

Mavis Discount Tire Reviews

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    1 featured review
    How do I know I can trust these reviews about Mavis Discount Tire?
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    Page 7 Reviews 675 - 825
    Verified purchase
    Punctuality & SpeedStaffCommunication

    Reviewed Dec. 11, 2023

    We're new to the area and had to register our cars in the new state. Mavis got me scheduled right away, had me in and out, and were professional through the whole process. They were very communicative, keeping me informed throughout the entire inspection. I would certainly recommend this Mavis to others.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Nov. 28, 2023

    I have used Mavis Tire in Batesburg twice in the past year for a tire repair. Both times I was able to get my tire repaired quickly. I got an oil change and tire rotation last week. I find this shop to be very efficient. Customer service is excellent. Wait time is minimal. Price is competitive. I highly recommend this company.

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    Punctuality & Speed

    Reviewed Nov. 21, 2023

    Despite the shop being busy upon arrival, I was greeted with a smile and felt welcomed. My car was taken shortly after and my wait time was an hr. Granted, I only had an oil change, but I’ve been elsewhere prior and waited 2-3 hrs just for an oil change. This is my second visit to Mavis, and I will surely be back.

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    Punctuality & SpeedStaff

    Reviewed Nov. 14, 2023

    When I arrived the front desk was so friendly and was eager to help. I didn’t know what was wrong with my tire. It was making a thumping noise. The guys there assured me that they would find the problem and they did! The Assistant Manager Guy contacted me before anything was done. They allowed me to drop vehicle as a walk-in. I knew I would have to wait a little while but they even took me home and picked me up after my car was ready! Such a great atmosphere. I’ll definitely go back! Thanks, guys for making me feel like more than a customer.

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    Customer Service

    Reviewed Nov. 4, 2023

    Customer service was superb. Job well done on vehicle. Will advise everyone to take their vehicle to the one on Schomburg Rd. They kept me informed of every step that was being taken. Kudos to them!!!!

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    PriceStaffRates

    Reviewed Nov. 1, 2023

    Great service. Lee has always been very helpful in taking care of our vehicles. Knowledgeable techs. Always great prices. We’ve recommended others to Mavis and Lee and will continue to do so in the future.

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    CoverageTechSales & MarketingPunctuality & SpeedMaintenanceHonesty & Transparency

    Reviewed Nov. 1, 2023

    SCAM ALERT: Brought my car in at 60K miles to Cheektowaga Union Rd location for a brake and suspension check, knowing that a rear suspension issue existed. Was told by Ali the manager that I needed new shocks in the rear for $550 and that both ball joints in the front end needed replacement for another $850 and possibly an additional $350 for other brake work, like new pads, may be discovered when they replace the ball joints. I decided to wait on front end work and get a second opinion. Different mechanic just told me my front end ball joints are in perfect condition and that front brake pads are 3/4's worn if I want to change them out now for $240 or wait a little bit longer. Shame on Mavis for dishonest business practices. Do not recommend. Go elsewhere. Untrustworthy.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Jennifer, our main priority is your safety and we will always advise work that we determine will keep your vehicle running safely! We are so sorry if you feel our diagnostic was not accurate and we are happy to investigate this for you immediately. When you have a moment, please call us at 914-984-2500 option #2 so that we can determine why this work was recommended! Thank you so much for bringing this to our attention!

    Customer ServiceSales & MarketingPriceMaintenanceStaff

    Reviewed Oct. 26, 2023

    Very disappointed with Mavis Discount Tires. I bought two high brand tires from them and they were warranted for like 70-80K miles. However, in less than 6 months and haven't driven 6k miles, the tire are so almost to barebone. I understand sometimes items are defective and what not, but the disappointed is how Mavis has been handling this. I went to the store that I bought tires from few times and they make one excuse after another. I finally called the customer service and filed a claimed about this. They said they will send it to the warranty department and they they should call me back within 24 hours. After a week, nothing.

    I called back and they sent another email to warranty department... Another week and nothing. So, I did this 3-4 times.. I would recommend that everyone should stay away buying from them. If something goes bad, you'll start your frustration process. Many other stores you will go to the store and they can inspect the tires and take care of it. The Mavis will charge you so much and with nothing backing it. Worst experience ever.

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    Verified purchase
    PricePunctuality & SpeedRefunds & Payouts

    Reviewed Oct. 15, 2023

    I scheduled the appointment and then went to my car. I looked over the receipt and noticed that they charged $19.99 me for tire rotation that was supposed to be free. After I got that amount refunded. I went to another place to see about getting rear shocks as they told me that's what I needed only to find out I didn't need them! So not sure that I can trust that place anymore. Lexington NC

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    Contract & TermsPrice

    Reviewed Oct. 10, 2023

    Fake 5 star Reviews on web page!!! Doesn't let you post!! Cannot say enough awful things about Mavis Tire Hanover Ave. Morristown NJ... Charged me $2526 for a repair that cost me $3000 @ Audi... Better Business Bureau complaint & small claims.. JUST DON'T EVER USE THEM!!!

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Joanne, we are so sorry for this incident. We were able to find a ticket in the system for you that was assigned to the Regional manager, Sean. Sean investigated the incident and found your vehicle had been towed in to our shop after an accident. The condenser and radiator were both compromised (due to the accident) and we replaced both items since they are within our repair menu. We ordered those parts directly from Audi. After replacing those items, it was determined you had an internal sensor issue as well as some other damage that we, unfortunately, couldn't fix being a tire retailer and not a full service shop. We suggested you go to a full service dealer for the remaining items that required repair as a result of the accident. We do apologize again however we never want to take on a job that we are not able or authorized to do.

    Staff

    Reviewed Oct. 10, 2023

    I’ve been going to them for over 10 years and I’ve never seen the company this bad. This past year all I wanted done was to have my rotors that I bought through them warranted but instead the general manager made it difficult! Never took care of me and just blew me off, And if I had more space I would share what I saw today.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Cheryl, we truly apologize for any bad experiences you had with us. We did find a ticket in our system from March 2023 where the Regional Manager determined your issue was a master cylinder which we unfortunately do not service. We are eager to help you with any recent issues you have faced! Please call us at 914-984-2500 option #2 so we can speak with you. We appreciate your outreach.

    PriceBillingHonesty & Transparency

    Reviewed Oct. 1, 2023

    Finding this place is a godsend. I hesitate to share this only because I want to keep them for myself. They are so honest and very pleasant to deal with. Took my car in because my brakes were making a funny noise on and off. They checked it all out and told me it was the abs. Now they could of run me up a bill, I wouldn't of known but they didn't. Matter of fact my visit was free of charge. He explained everything to me and no work was needed at this time. These guys are great!!!!

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    Sales & MarketingHonesty & Transparency

    Reviewed Sept. 26, 2023

    I was desperate to have my car inspected. In the past, I've experienced auto repair shops that wouldn't pass my car until I repaired something or other from them. Mavis Discount Tire was AWESOME! They accepted my car for inspection and gave me a list of RECOMMENDATIONS to be repaired. They didn't FORCE me to repair anything. They inspected my vehicle and gave me the inspection sticker. Because they were so honest and forthright, I will definitely return to Mavis in the near future to correct their repair recommendations. WOW... an honest auto repair shop.

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    Reviewed Sept. 14, 2023

    I have never had such a good experience with repair services as I enjoyed today at this facility on Hammock Ridge Rd in Clermont. The manager Tom went beyond in assisting me with my issues and I left a very grateful customer. I cannot say enough about the kindness and consideration shown to me and now I will sing their praises from the mountain tops (if I find any here in Florida). I highly recommend this site for your auto needs.

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    Customer ServicePunctuality & SpeedStaffTimelinessHonesty & Transparency

    Reviewed Sept. 9, 2023

    Very Disappointed in the way they serviced my vehicle, I brought in my Subaru Outback for new rotors and brakes and an oil change, My car was left for 3 days and they were only able to do an oil change in which they not only NEVER drained the dirty oil buy just poured oil over the dirty oil and overfilled by at least 3 quarts. The oil overfilled and filled up all of the valves causing my vehicle to lag. This was verified by an independent service station, When I called and spoke to a Manager he promised me all of the bays at his shop had cameras and he would review, and get back to me right away.

    Again waited till the end of day and called the next day to say I never heard back, the one Manager Aron told me he would have the manager I spoke with get right back to me, that was early Friday morning. Never heard back from anyone. They will NOT take ownership of problem and apologize for having left my car for 3 days and no one was able to get their hands on new rotors for my brakes. They also broke one of the pads that did NOT need to be replaced by trying to remove with a screwdriver, Again, verified by a third party. DO NOT TKAE YOUR CAR HERE FOR ANY REASON! NOT HONEST. I gave them the opportunity to return my calls but nothing. So now it's up to me to notify the public and do my part to help save people the aggravation that I had to go through.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Matthew, we are so sorry for your experience. We were able to find the ticket in our system for you (#847875) assigned to Regional manager, Mark. We know you were in communication with store manager, Vince, who advised that he was able to confirm the oil change was done properly (we did offer to have you watch the footage of the job being done) and resolve your brake/rotor related hardships. In addition to this, you were offered a voucher which you accepted and we concluded that you were happy with the resolution. If you need any other assistance, or if you are still not satisfied, please don't hesitate to reach out to us at 914-984-2500 option #2 and reference your ticket number. We truly appreciate the opportunity to improve for you and resolve any concerns!

    Verified purchase
    Staff

    Reviewed Aug. 31, 2023

    You know the question, "is chivalry dead"? Well, I've had many experiences where I thought Service was dead, but Mavis has proven that it is not! The Service provided by all of the Mavis team is outstanding! They listened to my issue, and worked on diagnosing the problem to be resolved.

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    Verified purchase
    CoveragePunctuality & Speed

    Reviewed Aug. 30, 2023

    After coming out of work today, I had a flat tire. I used a small compressor that I keep in my vehicle to fill it up enough to get me to the shop. I brought it to the shop with approximately four hours and 15 minutes to close. The mechanics were already busy with the entire loading bay full of vehicles being worked on. They were still able to get to my vehicle before close and fix my issue so that I could continue my school and work schedule tomorrow without interruption

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    Verified purchase
    TechStaff

    Reviewed Aug. 29, 2023

    I’ve had an amazing experience in both of Cicero, New York and Geneva, New York locations. With four cars in our household we’ve needed service a few times in the last couple months and the staff went above and beyond each and every time. I highly recommend Mavis! I needed air in my tires and they pulled it in the shop when the air compressor wasn’t working. I also stopped by to get air again and even with them being closed an associate came out and assisted me and noticed something wrong with my tire.

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    Verified purchase
    Staff

    Reviewed Aug. 29, 2023

    Great place and very friendly people. Will definitely be back for all my needs. I was in and out for my service and back to work in no time. Would highly recommend to anyone and all my friends and family. Thank you for such great service. It’s nice to have a place here in town that really cares about the people and community.

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    Verified purchase
    Punctuality & SpeedMaintenanceStaff

    Reviewed Aug. 28, 2023

    I had an uncommon brake problem on an older vehicle and it was quickly resolved by Tommy. I waited in the lounge for the repairs to be made and really enjoyed the free beverages. You have an extremely helpful crew there, and I will return with any future vehicle problems.

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    Verified purchase
    Staff

    Reviewed Aug. 28, 2023

    Absolutely wonderful Service!!! They were fabulous for such a short notice emergency situation. Jade was great with getting me taken care of and the male at the desk giving me the okay by play. The mechanic took my tire and changed it with ease. Absolutely great Guys!!! I couldn’t thank them enough for getting me up and running and back on the road versus attempting to drive long distance in a donut!!! Awesome job!

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    Verified purchase
    PriceStaffRates

    Reviewed Aug. 27, 2023

    Friendly and professional staff, the price was good and the service is good too, timing accurately. Thank you for the good service. I’ll be back for my next tires change. And I will recommend friends and family to this location for sure, see you next time and again. Thank you for the good service.

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    Verified purchase
    Staff

    Reviewed Aug. 25, 2023

    I went to Mavis Tires in Camillus for an inspection and to have new tires put on. They took my car in on time and explained how bad my shocks were and showed me the damage it had done to my rear tires and what it could do to the new ones if not fixed. They helped me with my financing on the flexshopper account and helped me so I was able to get the work I needed without spending a dime that day. Would definitely recommend to family and friends.

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    Verified purchase
    CoverageStaff

    Reviewed Aug. 23, 2023

    Awesome shop. Went for a flat repair. I was welcome by Christina and Angelo in the front. The tire technician who fixed my tire explained to me exactly what was going on with my tire. Thank God it was fixable!!! Definitely will be returning to get my car serviced from now on! Thank you guys. I really appreciate it!

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    Verified purchase
    MaintenanceStaffResolution

    Reviewed Aug. 22, 2023

    The Golf Rd Mavis actually listened to me & helped fixed the issues I had with another Mavis location! Melissa was absolutely the best! She made me feel comfortable & listened to my concerns & didn’t make me feel like I was stupid & or dumb when it come to my car. I will definitely go back to this location to service my other cars.

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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 20, 2023

    This is the worst experience I've ever had at any establishment. So I set an appointment with this office that they say they don't have. I tell the rep at the desk that my tire is brand new I have a nail in it and you can hear the air pour out. My husband pulled into an empty bay because there were no cars in the lot and one car up in the air at an occupied bay. The young lady at the front desk states you can't block my bay. So my husband goes out and moves it. The one man that was working in the shop stared at both me and my husband as if we had extra limbs and made both of us uncomfortable. I asked if he was the only person working because he seemed to not want to be all there. Walking like a zombie dropping tools everywhere in the oil collector (bin) etc.

    She stated there was another tech and there, he walked out and started my truck without even noticing that the tire was completely flat and driving it would bend the rim. so I stopped him and said hey I don't want you driving on the rim.. and it will further damage the tire. can you put air in it first.. He looked at me like I was crazy and stated either you want me to fix it or you don't. I told him if it requires further damage I'm good. so he hopped out left the door open and the car running and went back inside and sat down. My husband used his own air pump to put air in the tire and drove home and called AAA. I will NEVER return and it's down the street from my home.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Angela, we are so sorry for this experience. We have fielded this to our Regional manager, Darrel, under ticket #842966. Darrel will be reaching out asap to speak with you about this experience! Thank you so much for allowing us the opportunity to assist you!

    Customer ServiceStaff

    Reviewed Aug. 18, 2023

    Brought my 2015 GMC truck for a tire repair. Got a call that my truck was ready so I headed to Mavis and when I got there the police were there and they informed me that while the mechanic was driving my truck in their parking lot he crashed into another car. My truck was not drivable at the time. They had to pull the bumper out so that it would not pop the tire. After 10 calls to the store, many calls to corporate, my truck is still damaged and all they keep telling me is that they have to check the camera footage. Don't care who is at fault, I just know I dropped off my truck in perfect condition at Mavis. Shame on them for not taking care of it already!!!!

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Robert, we are so sorry for this hardship. We do see that the Regional Director, Brian, has now been positioned to handle your claim! Your ticket number is 839229 and you will be hearing from Brian today on this!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 18, 2023

    I would like to take time and share the outstanding customer service I received from Mr George and Ms DaDa. I had the alignment, wheels rotation and balanced.

    I was advised due to the mileage of my vehicle, it would be recommended I start using full synthetic oil. I highly recommend folks out there, call. Schedule an appointment to get y'alls vehicles running.

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    Verified purchase
    PriceMaintenanceStaffRates

    Reviewed Aug. 17, 2023

    I’ve taken my cars to Mavis for any tire repairs or replacement over the years. The team at Mavis in Washington is always friendly and helpful. They look out for the best and fairest prices and always complete the work on time. Would refer anyone to them for car repair and maintenance.

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    CoverageSales & MarketingMaintenance

    Reviewed Aug. 15, 2023

    I took my vehicle to Mavis twice to fix a leaking tire. Both times they patched it, but not very well. When the tire leaked for the third time, I drove my vehicle to Discount Tire for a permanent solution. Unfortunately, because of the way Mavis tried to fix the problem, Discount Tire was unable to repair the tire. So I just purchased a brand-new tire, even though the original tire had fewer than 10,000 miles. Don't take your vehicle to Mavis. They don't seem to specialize in tire repair.

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    Punctuality & SpeedStaff

    Reviewed Aug. 14, 2023

    I really like my local MAVIS dealer. I can get great personal service AND FREE AIR! Love it. MAVIS is first for my car needs (tires & battery). The personnel are very friendly and helpful. The wait time was exactly as they said. The waiting room is temp controlled and neat.

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    Sales & MarketingPricePunctuality & SpeedStaffTimeliness

    Reviewed Aug. 14, 2023

    Great job... Got an earlier appt …. Staff very friendly and work completely timely …. Car was ready to pick up same day and everything seems great … Thank you. Asked about brake pads and they gave me a quick quote but no pressure to buy anything more … Very happy with place and personnel.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2023

    My original dealership has closed and I used to get free oil changes and was in the area and thought I'd give this location a try. Glad I did!! Service was very professional, smooth and on point! Although this location isn't the closest to me...I would return because of the fantastic customer service! I even got more information about other work I need done. It was extremely helpful. I'll be back. Thanks a lot!!

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    PriceStaff

    Reviewed Aug. 12, 2023

    Stopped in for a quote and was treated better than I have in 50 years of having vehicle repairs all over the USA. The reps were friendly, smart, respectful and helpful! I was able to chat with the manager, Ryan, on the day of the work and I was impressed by the professionalism from such a young man.

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    Verified purchase
    Staff

    Reviewed Aug. 12, 2023

    Joshua and Asaph were totally professional, efficient, and polite. I will always regard this shop as my #1 automotive repair option! You will not go wrong with this crew. They explained everything they did and answered all my questions. Keep up the good work everyone! I will be back with any and all my cars.

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    Verified purchase
    Staff

    Reviewed Aug. 11, 2023

    Yes oil change and filter work. Timely service knowledge staff. The staff was very kind and friendly and knowledgeable about all of the car working and the needs of the vehicle. I have brought my vehicle there multiple times and have had great service each individual time that I have brought the vehicle to them and it was done in a timely manner and the staff was very courteous.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 11, 2023

    This place (Basking Ridge, NJ) is a nightmare. I ordered tires 4 days in advance but they never called or emailed saying they arrived. Then I drop off my car for the appointment and the receptionist (young ** woman) takes the car key. So I called my wife to pick me up. After 5min, the receptionist calls me and tells me the technician called out (there is only 1!) and I have to come back. So I took time off and they don't even have the courtesy to call me before to reschedule. The receptionist just tells me I have to come back. No apology of any kind! And I have to tell my wife she came for nothing. Horrible customer service and place! Avoid at all costs!!!!

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    CoveragePriceStaffRates

    Reviewed Aug. 8, 2023

    I was greeted politely and offered services. The staff was knowledgeable and helpful. They made an extra effort to meet my needs. Prices are good and comparable. The products and coverage are good. I would definitely recommend Mavis tire to everyone. Thanks Ty and manager for your excellent care and service.

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    Verified purchase
    CoverageStaff

    Reviewed Aug. 7, 2023

    Being an STS customer turned to Mavis we have always been treated with respect, patience and fully understand my needs! Will continue to maintain my car there at location in EB. Laura and Juan make the visit just right. When my husband’s car is no longer covered by dealer warranty, we will bring his car here as well.

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    PricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Aug. 6, 2023

    I dropped-in on a busy Saturday and the staff advised that I either come late evening or make an appointment for next day. I made the appointment and came in at the appointed time. Brooke was exceptionally professional and friendly. She answered my questions, explained changes in prices and stepped back, letting me choose what I wanted to do. My vehicle was attended to in time and I felt a real sense of mutual appreciation: I for their service, and they for my patronage. I couldn't ask for more!

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    Staff

    Reviewed Aug. 4, 2023

    I walked into the store and was greeted and helped right away. Q the technician helped from beginning to end making sure I was leaving the store satisfied and my car repaired. I will continue to use this store for my automotive needs in the future. My tires and my car left there driving and sounding better and even received some future recommendations without hassle which I appreciated not being pushed into doing anything for my car.

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    Verified purchase
    Customer Service

    Reviewed Aug. 3, 2023

    Very good customer service and offering FlexShopper to see if I was approved and I was. Took time to get the paperwork done that I needed. Highly recommend anyone going to Mavis and I will most definitely return in the future. Oil change they put in what I wanted. High mileage oil.

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    Verified purchase
    Customer Service

    Reviewed Aug. 2, 2023

    I am a repeat customer of Mavis Largo location and I’ve always been impressed with the quality of customer service and products. I’ve purchased new tires, oil changes, tire rotation and today a new battery. I want to give a special shoutout to Logan who serviced my car and to the store manager. I’ll definitely recommend to friends.

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    Customer ServicePricePunctuality & SpeedTimeliness

    Reviewed Aug. 2, 2023

    On July 23rd I brought my Car to Mavis in Middleburg (2600 Blanding blvd) for an oil change and due to a sound coming from my right wheel. They did my oil change after several hours and then told me I had two leaky cv axles and to bring it back in the morning the next day. I should have brought it somewhere else. This has been a nightmare. The next morning I bring it in and drop it off. I make sure they have my contact info then I walk home 4 and a half miles as I had just enough funds to pay them what I was quoted. A whole day goes by and I get no answer. Myself and my husband call out of work the next day thinking surely the car will be fixed. We get zero communication from the shop during this. We call once a day each and get the same answer each time. "We're working on it. It's just a difficult car to work on." At no point was I advised that this was anything out of the ordinary outside of an unfamiliar car to the mechanics.

    Fast forward to Sat July 29th. I call and they tell me there's nothing I can do. My car is now undrivable and must be towed somewhere. They accept absolutely zero responsibility that my car was running and drivable before it ever went to their shop. I tow it to another shop that calls me that afternoon and informs me that the sheer abuse that Mavis inflicted on my car has driven a part into the transmission wall of my vehicle ballooning the cost of repair from around 900.00 quoted to over 4000.00. They send me a written document showing what has happened and I get in touch with the regional manager. He admits that the guys at his shop drilled holes into my cv axle, pried and chiseled trying to get the parts to come out but were unsuccessful yet does not feel I should be compensated for my car repairs. I absolutely will be seeking legal counsel and I heavily warn against going to their shop for anything but the most basic vehicle repair. I want my car fixed!

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Jeremy, we are so sorry for your frustrations. Our Regional Manager, Adam, drove to WorldWide Automotive himself to speak to the service manager who confirmed that your current issues are in no way related to our company. They advised that this is a 'common issue' with these vehicles and the CV axle will not come out of the transmission and the transmission replacement is the only avenue for repair. They also advised Adam that "if the vehicle had come to them in the beginning, and our company hadn't touched it, the vehicle would still need a transmission. We again are so sorry for your frustrations.

    Verified purchase
    PricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Aug. 2, 2023

    I recently went in for noisy brakes and a punctured tire. The employees were all very professional, helpful and honest. I felt like I was given a competitive price and the services were done super fast. They even told me that my tires looked new and were probably still under warranty with another business...and they were! So instead of just selling me a new tire themselves, they gave information that saved me money. I truly appreciated their honesty! I would definitely recommend to others!

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    CoverageMaintenanceStaff

    Reviewed Aug. 1, 2023

    This tire shop was amazing!!!! They were so nice and really helpful! It was a very clean place and David and Kayla (I think is her name lol) they really treated me like family and took care of what I needed in a very short time considering I had just came in on a whim to fix a flat tire I had on Friday and since they couldn't fix the original tire they gave me a great deal on a brand new tire to replace the old one.

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    CoverageTechPriceMaintenance

    Reviewed Aug. 1, 2023

    My truck was taken there to check out the brakes. There was no problems when I took it there. They replaced brake and rotors. I drove the truck less than 200 miles and the brakes caught fire and messed up the brake's hubs and Rotors. Took it back and was treated like crap. They knew nothing about brakes. I took it to another Mavis and they blasted the first Mavis and said it would cost over 2.000.00 bucks to fix it. I took it to a local man and he fixed it for 1200.00 dollars. I spoke to the regional manager and he gave me back my original 590.00 dollars the first Mavis charge me. So, take your chance but I would not take a big wheel to these clowns.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Ryan, we truly apologize for the experience. Our Regional Manager investigated this case very carefully. We installed your pads and rotors on 3/29/2023 and suggested a brake flush to ensure that your fluids were clean (you declined the flush service). On 7/1/2023, you brought the truck back into us as the front passenger side was 'getting hot'. It was discovered that your caliper had gotten stuck (which is unfortunately something that does happen on older vehicles and not related to the pads and rotors that were installed by our company). Regardless of this, our Regional Manager was happy to refund you for the brake and rotor work, as a courtesy, as we could appreciate the frustration this must've caused.

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    Staff

    Reviewed Aug. 1, 2023

    Service at Peachtree Parkway store was fantastic. Wayne had his employee all TPM valves and found 2 bad ones. In and out in about 45 min. Would recommend this store for all tire service needs. Wayne is very professional and knows the tire business and went above and beyond.

    TD

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    Customer Service

    Reviewed Aug. 1, 2023

    The biggest thing that sets these guys apart from the rest is the level of customer service and trust. It's hard to find a mechanic that you can trust these days. Not only can I trust them but they also go above and beyond to make sure I am happy.

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    Reviewed July 31, 2023

    Had a tire under warranty that had a nail in it. Was in sidewall and couldn’t be patched. They ordered a new tire, same exact tire as the other 3. When it came in I took my car back and got the new one put on and was ready to go. Good job!

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    Staff

    Reviewed July 31, 2023

    Work was done in a timely and professional manner. Dustin always does a great job and is friendly to boot. We would recommend going here to anyone who’s looking for work to be done on their vehicle(s). We drive down from St Lawrence county specifically to go here. We appreciate the service Dustin provides to the public. Just had a complete brake overhaul (rotors, pads and calipers).

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    Punctuality & SpeedStaff

    Reviewed July 30, 2023

    Great team at the store on 7/29/2023. I walked in without an appointment and they took excellent care of me. I had a nail in the sidewall of my tire and needed new tires. The team and manager were awesome and I will go there again and recommend them to my friends and family. Everyone was polite and friendly.

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    PriceStaff

    Reviewed July 29, 2023

    Rep was incredibly helpful; removed the burned-out headlight, installed a new one for me, and ALL AT NO CHARGE. I asked how much I could pay, and he said just leave a review. OK, here it is - the Rep was very kind, and he saved me from an expensive trip to the VW Dealership.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed July 28, 2023

    My wife went to Melvin’s as a walk in to have her vehicle oil change and brakes and rotors done. They helped her with no issues. She received phone call updates and the vehicle was ready for pick up quickly. Keith and Anthony always do a great job. I won’t go anywhere else.

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    Punctuality & SpeedStaff

    Reviewed July 28, 2023

    I have been coming to NTB for many many years & never had any issues but since this new company Mavis Tires has bought them, it's horrible...the service is still great but they have new computer systems that they were not properly trained to use, so you have to wait hours for them to try to get into the system for appts, for service orders, for ordering parts, they were cursed out & lost a lot of customers the day I came in.

    The service I needed would have been done in a short amount of time but they couldn't get in the system so the appt I had at 1:00 on Tues turned into me picking it up Wednesday afternoon & they were so flustered & overwhelmed, they did something or forgot to do something on my oil change & brakes because I'm back up here waiting another lord knows how many hrs to get it fixed properly!! This new takeover is very unprofessional, frustrating for the staff & definitely the customers!!! They also need benches outside for those of us waiting hrs & want to sit outside... Thank you!

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed July 28, 2023

    My son let me borrow his car because it was crazy hot, and my car's AC is not working. I was on my way to a doctor's appointment. The car started to sound funny. There was a ton of traffic, and road construction. I continued on to MD building. When I parked, there it was, a flat tire! I went in for my appointment. When I came out, I thought,what am I going to do? Because it was after 5, I wanted to go somewhere close. I looked up tire places, Mavis came up, and it was about a mile away. Perfect. I called my friend. She had used Mavis in Saratoga Springs all the time. She told me that they were goo, so go. Really no line. Pulled right in. All the technicians were very courteous and pleasant.

    Angelo and I went to my car, and I explained what happened. Took my car right away. Showed me the damaged tire. I had to purchase a new one. $119 for the tire. I didn't realize how much would be for taxes and labor etc. I'm very pleased with the service I received. Especially being an older woman with disabilities. Recommended!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 27, 2023

    This location provided excellent customer service from the moment they contacted me to tell me my tires were in. They put me in the cue as they knew I was going to wait for my vehicle and said I would be there within an hour. They made reasonable recommendations to me regarding my brakes. They respected that I was on a budget and that is important to me. When my car was ready they pulled it in a bay because it was pouring out. It is so hard to find good customer service anywhere these days, but I was overly satisfied with theirs.

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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed July 27, 2023

    Excellent service from Luis and Gabby They were able to fix my tire very quickly and provided excellent customer service while I waited for the car. Thank you very much. The tire was leaking slowly but they found the valve stem to be broken. Job done in only two hours.

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    Customer ServiceStaff

    Reviewed July 26, 2023

    I just wanted to take the time to see how very pleased I was with my experience today. I called this morning on my way to work as I passed the shop and spoke with Edmond. He was extremely polite, very knowledgeable and was able to get me in for the services that I needed. I watch the entire team work on my truck and interacted with each one of them at some point during my time there everyone was outstanding and helpful. I dealt mostly with Edmond and Travis, but the other guys were all working together to get my job done so that I could get back on the road. Excellent customer service. I will be back for all my auto needs. And I will be Sending friends and family. I was able to witness them interact with other customers that came in both on the phone and in person, and they were extremely accommodating and professional. Very, very happy

    A

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    Punctuality & SpeedStaff

    Reviewed July 26, 2023

    The services offered and work completed as well as the staff at Socastee, S.C. Mavis were so professional and cordial. I was also surprised and pleased in how quickly and efficiently they had my work done and had me back on the road. Mavis is the real deal and has my business from now on.

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    Staff

    Reviewed July 25, 2023

    Great service, if there's one thing I can say about them is that they will do whatever you ask not what they feel like. I appreciate establishments like that. There seem to be a trend in which mechanics just wanna get as much money from you as possible. I will continue to visit this location for future repairs for my car, FYI the staff is great very knowledgeable and friendly service.

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    Customer ServiceHonesty & Transparency

    Reviewed July 24, 2023

    Being a woman needing work on your car has been a horrible nightmare because I have been mistreated by other mechanics. HOWEVER every time I go to this location I am treated with honest experience and expectations. The gentleman who worked on my car through these grueling hot days never complained kept me abreast all the time. I watched through a window diligently them preform as true mechanics. These MEN work so hard and deserve the respect they give and gave to every customer that came in while I was there. I had my brakes done here and will say I am extremely happy with the levels of customer service and mechanics work I received!!

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    Customer ServiceTech

    Reviewed July 24, 2023

    I drive in on a Sunday afternoon with a flat and told I needed a new tire. They ordered the tire, called me Monday morning to tell Me they had received the tire and 30 minutes after I came back the tire was on the car and I was out the door.

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    Staff

    Reviewed July 23, 2023

    We have been coming to this store for many years. Actually went to the other store and moved with Chris to this one. He is the best manager you could ever have. He is very knowledgeable, kind, you can trust anything he tells you. Always takes time to explain things to us. He is a GREAT guy and your company is very lucky to have him.

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    StaffHonesty & Transparency

    Reviewed July 22, 2023

    Excellent experience, honest folks that explain everything and only recommend what we needed, nothing more. It's hard to find a business that you can trust, especially in the car industry. We will definitely be back, they might not be the cheapest out there, but what's more important, honest quality work, or the lowest bidder?

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    Reviewed July 21, 2023

    My tires were shot and to add more tragedy to the situation it started raining and lightning. The gentlemen who work at Mavis understood the assignment. my car rides like it just bought it off the showroom floor. I refuse to take my car to the Honda dealership after this top-notch service.

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    Customer Service

    Reviewed July 21, 2023

    After my former mechanic closed his shop I was looking for a new place to complete my tire replacement. I read the online reviews and decided to give Mavis a try and I'm so thankful I did. Frank was mentioned in multiple reviews and after meeting and experiencing his wonderful customer service I agree! Frank is the man!

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    Punctuality & SpeedStaff

    Reviewed July 21, 2023

    My recent visit for new tires was totally hassle free. The techs were courteous, respectful and had answers to my questions. The tech arranged for my scratched wheel rim to be repaired while I waited. I thought that I would have to make a second appt. This was my first visit to Mavis and I was pleasantly surprised by the whole experience. I will be sure to recommend this group to my friends and neighbors. The young men working there are an asset to your company.

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    Contract & TermsCoveragePricePunctuality & SpeedMaintenanceBilling

    Reviewed July 18, 2023

    I went into Mavis for a tire repair for a slow leak on my rear tire. When they put my car on the lift they noticed my front tire was excessively worn. It was close to closing time and they got me 2 new tires for the front and repaired my rear tire even though they had to stay late. I apologized more than once and was told not to worry about it. When I got my bill they only charged me for the front tires and told me the repair was on them! I would highly recommend Mavis in Ocean Isle Beach to anyone who needs tires or brakes.

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    Punctuality & SpeedStaff

    Reviewed July 18, 2023

    Brought my brother's car in. Sunday 3pm. Needed tires ASAP. Found out it needed an alignment as well. Everyone was friendly, knowledgeable. Got to play Mariokart while waiting. Brother had to pay. Best!

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    PricePunctuality & Speed

    Reviewed July 17, 2023

    Best time getting a oil change. Everyone was nice, polite, quick with my oil change. Cost was very reasonable and waiting area waa clean and nice. I was very comfortable. They didn't try selling me anything either. The scheduling process was also easy and efficient. I would recommend highly this place for all my friends and family.

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    PriceStaffRates

    Reviewed July 16, 2023

    Have had a few visits to the Mavis in Yorktown Heights, NY. The staff is always courteous and attentive to all of my needs. Their prices are competitive, and the work that they do is always good. Issac, the manager always goes above and beyond to make sure everything is handled completely, and accurately. Would definitely recommend this location to everyone.

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    PriceStaffHonesty & Transparency

    Reviewed July 15, 2023

    I was told by a dealership that I needed some things done on my Toyota Sienna. I declined the services knowing I could get them done cheaper elsewhere. I went to get new rear brakes at Mavis and asked them to check the items that the dealership suggested service on. They informed me that while these parts may be showing some wear, they were not yet in need of replacement. I appreciated their honesty. I found them to be trustworthy and knowledgeable. I had a great first experience with them and would refer anyone to Mavis in Salisbury, NC.

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    Staff

    Reviewed July 14, 2023

    The folks at Tuffy are the fairest, most understanding, excellent care for their customers. I would recommend Tuffy on Jackman and Laskey **, Oh. For anyone with a vehicle problem. Thank you for the excellent services. I actually had my vehicle in there twice in a month and the care they show to their customers is far better than I've experienced. I recommend Tuffy!!

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    Reviewed July 14, 2023

    I like the fact that there always seems to be a Mavis close by. The service provided was exactly as explained. The service was also provided in a timely manner. Mavis also provided insight on some additional repairs that might be necessary in the future. This additional service made me feel safer.

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    PriceStaffRates

    Reviewed July 13, 2023

    Every time I've been to this establishment I've had great service and great prices. Not only does every car I have get new tires from Mavis, but also my immediate family members. The employees are friendly and not pushy. Only thing I'd recommend is finally adding a 'Lifetime' Alignment option. Because Mavis doesn't offer it, I have to go to Firestone.

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    PriceStaffRates

    Reviewed July 13, 2023

    Very friendly, nice, and efficient work for a fair price. Went in for a brake service and tire change. Come to find out, after they checked my brakes for free they were fine and did not need serviced. The employees communicated everything well throughout the process and acted as professionals should.

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    Punctuality & Speed

    Reviewed July 12, 2023

    Rachel that works the desk is absolutely perfect for the job. Will use them again if they keep the same people. I was buying somewhere else but they never contact me back so I googled and found Mavis and so glad I did. I was taken in on my appointment time and other items that needed to be done were done in the time I was told.

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    MaintenanceStaff

    Reviewed July 12, 2023

    I arrived half an hour before closing with a severely deflated tire. It turned out that a screwdriver got stuck in the tire. Despite the fact that the guys were busy and tired at the end of the day, they didn't refuse to help me and fixed the tire. I especially want to thank manager Kyle.

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    Punctuality & SpeedStaff

    Reviewed July 11, 2023

    The staff at this Mavis were awesome. Super quick and efficient. Needed an emergency inspection done asap and they got me in last minute and I will definitely be back for all car service needs in the future! Highly recommend anyone looking for fast and friendly service to come here!

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    PriceFollow-Through

    Reviewed July 8, 2023

    I had my car towed there because I had a flat tire coming off rim. Mavis didn’t have the tire in stock & ordered it for me. This happened on a Thursday & they put my donut on & said tire would be delivered on Saturday. Tire came in as promised & new tire is on my car! They told me to come crack after 25 miles so they could recalibrate nuts on tire no charge!

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    Staff

    Reviewed July 8, 2023

    The team there is great, This is my go to for all car service needs for the last five years since moving to the neighborhood. The mechanics take pride in their work. Never disappoints. They take time to listen to your concerns and explain what’s happening and what needs to be done. To top it off they don’t try to upsell.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed July 6, 2023

    This is my second visit to Mavis Discount Tire in Somers Point, NJ. Very clean and comfortable while you wait. The Manager Jon and his staff were pleasant and professional. I bought my tires there so I came in for a rotation and oil change. They saw I needed rear struts, righty so I never had them replaced (130 k). The price was very reasonable and they did everything right away, did not wait more than 1.5 hrs!

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    PricePunctuality & SpeedStaffRates

    Reviewed July 6, 2023

    Friendly and helpful and competitive prices. Kept their word in price and schedule of the job completion. The staff kept informed on the progress of the job and everyone I encountered was pleasant. I would definitely return if I had a tire issue again but now that I know they also perform Inspections I will come her for that too.

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    StaffHonesty & Transparency

    Reviewed July 6, 2023

    Friendly honest and professional Staff. Quality of work was good and complete. Were very clear on what needed to be done and why. Explained options to save money. Made recommendations both to do things and not do things. Overall very positive experience. I will recommend to others. Dealt with Mavis in Greenwich for many years. Quality has been consistent.

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    Punctuality & SpeedTimeliness

    Reviewed July 6, 2023

    I had a nail go into my tire, needless to say I was worried. This was Sunday and I had to go to work the next day. The mechanics couldn't have been nicer, they fitted me in to the schedule. The tire was repaired. No issues at all. I would recommend to a friend and family.

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    StaffHonesty & Transparency

    Reviewed July 3, 2023

    The store leadership was excellent. Friendly and knowledgeable. Explained all the needed to be done. Brooks is an exceptional manager. Friendly and honest. I am a longtime customer and have never been disappointed. Trust in a mechanic (especially for me as I am very limited in my knowledge about auto repairs) is at the top of my criteria for choosing a business to do the work. I am VERY satisfied with the Nazareth store and recommend it to anyone needing the vehicle serviced.

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    PricePunctuality & SpeedRates

    Reviewed July 3, 2023

    We were very pleased with the Johnston branch of Mavis! The guys were great, the service was great and the price was great! My only problem was the program on the TV in the waiting room, lol it was a car show and I found it really boring. I am sure they would have changed it for me if I had asked. The man who was at the desk was one of the nicest service guys I have ever dealt with!! Will definitely return and recommend.

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    Value

    Reviewed July 1, 2023

    Dave was exceptional. I needed tires for the vehicle I drive daily for work. He didn’t give me the cheapest tire, but he gave me the one that was of the best value for all of the driving that I do. I felt like he was looking out for my own good and not trying to just take my money!

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    Customer ServicePriceStaffRates

    Reviewed June 28, 2023

    The customer service provided by the staff was absolutely amazing. Ed the general manager had us in and out, work done, communicated everything from pricing to time efficiently. The pricing was hard to beat as well as the crew that was in the shop, I did not see one upset customer when I was there. The facility was also very well kept and clean. It was overall an amazing experience, I remember working with Ed previously as a different location and the service was just as immaculate.

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    Punctuality & SpeedStaffEase of Use

    Reviewed June 28, 2023

    I had a big bolt in one of my tires. Made the appointment online (really easy and user friendly). I got there a little early. Nick logged me in and told me I was second in line and explained what needed to be done. I sat in their waiting room, clean and cool. When repair made, Nick brought my car around and within an hour I was one my way. I will use Tire Kingdom Indian Harbour Beach again. A great experience.

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    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsRates

    Reviewed June 28, 2023

    After only 13 months and 9,000 miles since having Mavis Discount Tire in Pleasantville, NY replace my front and rear brake pads and rotors on my Hyundai Sonata, I was experiencing noise again in the rear brakes. They said I needed new rear brake pads and rotors again. I asked how could that be as I got nearly 50,000 miles on the original Hyundai set and they had no answer. They said the brake pad parts would be free since my previous replacement came with a lifetime warranty but I would have to pay for labor and the parts and labor for the rotors because they were 1 month out of the 12-month warranty.

    They quoted me a high price and I showed them a Mavis coupon that would make the parts and labor for both the brake pads and rotors cheaper. However, they said they could not honor even part of the $50 coupon because they were giving me the brake pads for free under warranty. They said only if I had never had the work done before could they honor the coupon and give me the lower price! Not only are their marketing practices deceptive but they use substandard parts that should have lasted a lot longer. I'm done with Mavis forever.

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    Staff

    Reviewed June 27, 2023

    I would recommend this Mavis to my friends the staff was friendly and knowledgeable. The area was comfortable and clean for the customers. My entire family goes here to get work done on their cars and we all have good experience. Great place. Good work is done here. I recommend it!!! Good place to go when your car needs a check-up.

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    Customer ServiceMaintenanceStaffBilling

    Reviewed June 27, 2023

    I brought my car in for A/C repair. Raymond explained to me what was needed to be done, and the process that it took. After OK’ing the repair. Raymond kept in contact with me every step of the way. I was told that they didn’t accept 3rd Party Warranties, but Raymond worked with me and got approval from his boss to accept. Once my Warranty company sent payment, I just had to pay the rest and I was on my way. I’m grateful that Raymond took good care of what I needed and was up front with what needed to be done. Very Great Customer Service!

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    Customer Service

    Reviewed June 27, 2023

    I always get my tires for my cars, refer my family and friends. I love going to this Mavis great customer services!! I have been a customer for a long time even when the name change and Lee is a Great Store manager, always working every time I come in there.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 26, 2023

    Very friendly group of people at the Towanda Mavis Discount Tires. Everyone there is very informative of any issues wrong with your vehicle and if you'd like to know how anything happened anyone is willing to show and explain anything you need. Definitely will be returning for any further appointments!!

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    StaffRates

    Reviewed June 26, 2023

    Thank you for a first-rate service experience. The whole duration took about 2 hours. The work was as described. The work team professionals. Really easy experience and quality result. New tires, balance and alignment.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 26, 2023

    I made an appointment to have a simple oil change on my car. I was meet by Becky when I walked in and she was very friendly and pleasant to deal with. She got all the information and gave me a estimate when it would be complete. When it was complete I got a call and a few recommendations for things I should consider in the future. Nothing forced on me just some suggestions. Becky did a great job and I will return and highly recommend them.

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    Staff

    Reviewed June 25, 2023

    By far the best Mavis that I have ever been to. The staff is so polite and welcoming. A1 for me. The work to my car which is BMW 640xi was done professionally and accurately. The balancing was on point. I don't allow or go to anyone but BMW to take care of my car but with this Mavis location I feel comfortable knowing it will get done right....

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    Customer ServiceStaffTransparency

    Reviewed June 22, 2023

    Outstanding service - We were headed home to Wisconsin from Florida and needed brakes ASAP. Mavis said no problem! "Feel free to bring it in and we will get it done." They took care of us in a timely fashion, great customer service, updates on service, in and out with a friendly environment. Thanks so much!

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    CoverageTechStaff

    Reviewed June 22, 2023

    Went in with a tire. They fixed it. No issues and when I needed new lug nuts and the store next door gave me the wrong ones the guys went with me and helped me find the right one and they were super nice and even offered an umbrella when it started raining to my pregnant wife. All in all a perfect experience.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedMaintenanceRates

    Reviewed June 22, 2023

    I highly recommend NOT using Mavis Tires and Brakes in Cumming, GA!! After going to this shop for 10 years, I no longer will go there ever again. I replaced all brake pads and rotors last May. The brake pads have a lifetime warranty. After driving the car only 15,800 miles and just over a year later, my brakes started squeaking. I took the car into Mavis since it had just been about a year and I knew the brake pads were under warranty.

    They called and advised the pads were approximately 90% worn and recommended replacing the rotors. They said the brake pads were under warranty but that it would cost $650 for the rotors and labor! I told them that did not sound right since we replaced all of those parts last May and the car had been driven less than 16,000 miles.

    A supervisor called and said they just recommend keeping everything new and would lower the charge to $249 per axle= $500 total to replace the rotors. I advised that a competitor just down the road only charges $300 for rotors. I asked why brake pads and rotors so new needed replacing already.?? He could not answer. I told him to just replace the pads since they are under warranty. He said that would cost $300 in labor. I again questioned why is it that the lifetime warranty brake pads have only been driven 15,800 miles and yet they already need replacing and he is charging me $300!?? He then said that he would just charge me $75 per axle for the labor for $150.

    Needless to say I paid the $150 and will NEVER go back to them again. They tried to sell me rotors that did not need replacing at an exaggerated price. I wonder if they even put new brake pads on the car last May. I hate to think of all the business I have given them these last 10 years and how much they have likely taken advantage!

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    PricePunctuality & SpeedStaffRates

    Reviewed June 22, 2023

    Very professional and very knowledgeable. Raj and his staff are always polite and vey respectful. Listen to your concerns and then makes recommendations. Prices are very competitive. Time spent there is always on the mark as well as keeping your appointment time. Makes recommendations and tells you what to expect on your next visit. They do the work and are not pushy as to upsell you any of their products that is not needed. As a senior I feel very confident dealing with Raj.

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    MaintenanceStaff

    Reviewed June 21, 2023

    The service personnel were very professional and friendly. John, Michael B, and Michael J clearly communicated with me. The inspection was completed in less than 30 minutes. A job well done! Will be back for my next maintenance service. The service people got the job done in less time than what was stipulated.

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    Staff

    Reviewed June 21, 2023

    I have dealt with this place for years, Pete is the man, always had good service from Tire Kingdom and I'm sure the good service will continue with it being Mavis now, keep Pete, he goes I go. I did have a chance to meet a couple of the Mavis people while I was there, nice professional people.

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    Staff

    Reviewed June 19, 2023

    I made an online reservation for an oil change, tire rotation, and balance on the night before. When I arrived in the morning, Nicole greeted me with a radiant smile and was ready to bring my truck in immediately. She was really helpful while answering my questions and making me feel like a valued customer. I will definitely return to this location in the future.

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    Customer ServicePunctuality & SpeedStaffTransparencyCommunication

    Reviewed June 17, 2023

    Pulled into the service center with an emergency as my tire had blown out, they helped me quickly and kept me apprised every step of the way. Even when they did not have the specific tires in stock they were prompt with updates and kept me in the loop in the following days. Will definitely be coming back for future services.

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    PricePunctuality & SpeedStaffRates

    Reviewed June 17, 2023

    They were efficient & quick. Very pleasant place to be at. The reps that took care of me when I checked in & out were very caring & informative as well. I would highly recommend this business to anyone that needs to get in and out & price is reasonable.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed June 16, 2023

    Fair Lawn Mavis is real good place to fix your car. They are very professional and pleasant. I go often because I have multiple vehicles. Mr. ** and Mr. ** is very helpful. And overall service is quick too. I tell some of my friends about Mavis.

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    Sales & MarketingStaff

    Reviewed June 15, 2023

    I recently purchased four new tires and an alignment from Mavis Discount Tire. I was very impressed with the professionalism of the staff and the quality of the work. Everyone was friendly and knowledgeable, making sure I was aware of all my options and answering any questions I had. My car drives better than ever now, and I feel confident in my purchase. Highly recommended!

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    Customer ServiceStaff

    Reviewed June 15, 2023

    Mavis in Myrtle Beach is an excellent place to help with brake and tire needs, but what makes this place more special than the average commercial tire place is that the team is stellar, they are great at their jobs, and the customer service is top-tier. I have received amazing service from this team multiple times over the years, and I will continue to use their services as long as I am in the Myrtle Beach area. Highly recommend!

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    Staff

    Reviewed June 15, 2023

    The management is very short. The management in Flanders location is very friendly. Explain the process and the situation also is willing to work with the customer. Clear, explains the situation, and is willing to work with the customer.

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    Customer ServiceStaff

    Reviewed June 15, 2023

    Amazing experience with great customer service and quality work. The front desk assistant was knowledgeable and personable. The technician explained everything that needed to be done and why. I felt appreciated as a customer and respected as a person who doesn't know much about car repair. The team also made credible recommendations to ensure that I don't have to return back so soon for other repairs and could avoid future problems. A great experience and I will continue to patronize this establishment.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed June 15, 2023

    Rual and Jerry took excellent care of my Jag Roadster and me. Wonderful service. Quick, efficient, friendly. Didn’t just treat me like a customer but like a friend. Thanks!!! I will recommend them to others. I started going to Mavis in Syracuse NY when they bought out Cole Muffler and have never been dissatisfied. Always honest and friendly service.

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    PriceMaintenanceStaffRates

    Reviewed June 13, 2023

    Great service from beginning to end. Fantastic all-around team. Definitely will be back for all auto needs and recommend to our friends and family. Very informative about the progress of the repairs more than fair with pricing. I’ve dealt with quite a few different auto repair people in the area. By far the best I’ve dealt with thus far.

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    Customer ServiceStaff

    Reviewed June 12, 2023

    They went above and beyond on their service. I have never had a service like this ever in my entire life. They not only contacted me through the phone to let me know about my car, but were very professional.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 12, 2023

    Super simple and my problem was taken care of! Will definitely be coming back next time I need something done to my vehicle! Amazing customer service, prompt service and great competitive prices! Extremely happy customer! Thank you Mavis and staff.

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    PricePunctuality & SpeedStaffRates

    Reviewed June 11, 2023

    I received excellent service. I needed my tires replaced and they were able to do that quickly and they helped answer all my questions. They valued my opinion and took the time to answer anything that I asked. They were able to give me good quality tires at a good price. Not only that, but they were friendly and talked to me about my upcoming trip. I did not feel rushed. I felt welcome and respected. I would definitely recommend this company.

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    Reviewed June 10, 2023

    Eli and Rich were pleasant and efficient, answered any questions I had. Was a good experience it felt like when I ran the store also want to mention the person that worked on the car was pleasant and very respectful. I wanted him to recognized as well. His name is Dakota.

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    PricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed June 9, 2023

    Brought my fiancé’s car in to be serviced today and was provided excellent service by Jesse, as always. Can not say enough good things about this store - the Chester Springs Mavis is quick, honest, cost effective, and reliable. We will continue to bring our vehicles here.

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    Staff

    Reviewed June 9, 2023

    Whenever it comes to new tires, there’s no other place I go to, the staff is always friendly, helpful, and understanding. Not to mention that they always have the tires I need in stock, and if not they can always order them. I know it’s only a matter of time before I’m back there again.

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    Staff

    Reviewed June 9, 2023

    Yesterday for me was quite overwhelming with everything I had to get done with my car. Walking in the building I was greeted with a smile and handled with care. Everyone in the store had a hand in making my day as stress free as possible. I truly appreciate the time they spent on making my car safe for me and my children. My grandfather with dementia accompanied me and we stood up the whole time due to him not wanting to sit down and they made him feel comfortable with conversation. Names of the gentlemen: CJ, Kadeem, Jarron, Brian, Brandon and Patrick. Thank you fellas!!!!

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    MaintenanceStaff

    Reviewed June 9, 2023

    Brian and Zander along with the techs in the shop never fail to provide a great experience. No one likes having their car in for service, even routine maintenance, but those location is friendly, efficient and most of all, great at what they do. I can take my car anywhere but I just don't get the service that I receive here.

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    Staff

    Reviewed June 7, 2023

    I’ve recently began to use a local shop to service my car, started with oil changes and have been extremely pleased with the time management, courtesy & professionalism extended! Great crew and they know their stuff!!

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    Customer ServiceStaff

    Reviewed June 6, 2023

    I received the best and fastest service possible thanks to Troy the store manager. Troy is very professional with excellent customer service skills. I intent to recommend Mavis to all of my family & friends in Florida. My son David who lives in Atlanta told me to try Mavis, and I am glad I took David's suggestion.

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    Honesty & Transparency

    Reviewed June 5, 2023

    Great service, we always travel the 100 miles to have Pete work on our car. We don’t bring our vehicles anywhere else, because we know he will do quality work and give us honest service. We recommend his shop to everyone.

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    Customer ServiceMaintenanceStaff

    Reviewed June 5, 2023

    Rick always gives great customer service. I really feel that he is looking out for me and not just trying to get money. I will always bring my van to Rick. I trust that my van will be safe and maintained well when I bring it in. I know that we are only fixing the items that need fixed. Rick makes me feel comfortable and confident with the care of my van.

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    Customer ServicePunctuality & Speed

    Reviewed June 5, 2023

    My tire got a nail in it. Slow leak, did not push me to buy another tire. Repaired quickly while I waited, very accommodating, could not do enough for me, I had called to make sure not busy, they went above and beyond with customer service.

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    CoverageTechPunctuality & SpeedStaff

    Reviewed June 4, 2023

    Professional shop. Good service. I had an appointment so I did not have to wait to be seen. I would highly recommend this shop. They replaced my brakes and rotors and I am satisfied with the service provided. Highly recommend them.

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    Customer ServiceStaff

    Reviewed June 4, 2023

    Exemplary Customer Service was displayed for the entire time I was there. The managers explained the process and the approximate time it would take to complete the job. The service technician was diligent and thorough. Overall, it was a pleasant experience from beginning to end.

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    Punctuality & SpeedHonesty & Transparency

    Reviewed June 2, 2023

    I simply went in to get an alignment and tire rotation but I was quickly notified by Jon **, assistant manager, that there were other issues with my car. He was able to show me my tie rods were in bad shape along with the boots as they leaked a lot of grease. He was straightforward and honest about the issues. I trusted and appreciated his feedback and expertise. He was very busy that day but made time to thoroughly communicate the issue to me as well as the many customers he had dealt with that day. He was able to get my parts in a timely manner and completed the job in a timely manner as well. Due to the great service provided by Jon, I will definitely continue business with Mavis Round Lake and I would highly recommend them to others.

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    PriceStaffRates

    Reviewed June 2, 2023

    Buck gives the best prices on Rivers Ave North Charleston. I had two other quotes. For my mom's car he was a lot less. When my mom came in she was greeted by a knowledgeable staff. Made her comfortable.

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    Punctuality & SpeedStaff

    Reviewed June 2, 2023

    I love this location on 4100 Boston Rd. BX N.Y. The Staff is exceptionally professional and polite. The very helpful and professional attendant was Amazing, her name is Mercedes.. The high speed Wheel balancing & Alignment I received was GREAT. My 16 year old vehicle drove like a dream. I was so Impressed!!!

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    Customer ServicePriceRates

    Reviewed June 1, 2023

    Very competitive prices on tires! Great customer service. Have used them the last 6 tire purchased and always the same courtesy and competitive pricing! Will buy next set and future sets from Mavis! Don’t buy from anyone else! Can’t get any better service!

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    CoveragePunctuality & SpeedStaff

    Reviewed June 1, 2023

    Car was serviced quickly and parts replaced as needed. Shop is convenient to our home and we are able to be told the progress on the work from knowledgeable technicians. we are having adverse weather conditions and the techs worked right through it.

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    Staff

    Reviewed May 31, 2023

    Had a flat tire. Bought original tire from them. Also took out warranty on my tires. There are a great place to have work done on your car. The guy that help me was great. Now I'm getting my brakes done there too.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed May 25, 2023

    I love this place. The guys are always happy and friendly. Very helpful. I'm always pleased with the quick service and honesty regarding my vehicle. The place is very clean. I have bought tires, brakes, had inspections and oil changes for the last four years here.

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    Punctuality & SpeedStaff

    Reviewed May 24, 2023

    Received quick and courteous service recently for tire replacement. The operation is staffed with professional personnel. The facility is clean and well organized which allows efficient completion of each work order. The customer waiting lobby is comfortable or return when work is done.

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    Customer ServicePriceStaffRates

    Reviewed May 23, 2023

    These 2 guys were very helpful. Lenny always has great customer service. It’s a pleasure going in here. He always accommodates everything I need and in a timely fashion. Prices are great as well!! Very good job.

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    Sales & MarketingPriceStaff

    Reviewed May 21, 2023

    Very good service. Always treated with respect. Work is done and I am happy with it. I am told up front what cost is. They inform me if there is a coupon on tires. Employee are always friendly. I will go back again.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed May 18, 2023

    Service has improved 100%. Very caring customer service. Took care of my needs in a very timely matter. Would recommend them to everyone. Answered all my questions and they were honest with me concerning when I would need tires, etc. Being a woman I feel I can trust this company.

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    Customer ServiceStaff

    Reviewed May 17, 2023

    Michael went above and beyond in taking care of me. I needed my car to be done on very short notice and he fit me in and made sure the work was done in a very timely manner. I cannot say enough about the quality of this service center, and especially Michael. Thank you!!

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed May 17, 2023

    Purchased and had installed four new tires, Nexen N5000 Platinum 235/65R18 106V. Mavis matched a lower price that I found somewhere else and the service was executed fast, correct and professional. The personnel was knowledgeable, polite and helpful. They also recommended other services that would be necessary in the near future without pushing sale on me. Thank you Mavis.

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    Punctuality & SpeedStaff

    Reviewed May 16, 2023

    I was able to schedule my appointment online, which was very convenient. When I arrived at Mavis, the staff were friendly and efficient despite the fact they were obviously short staffed. My car was serviced within the timeframe it was promised. I wouldn’t hesitate recommending Mavis in the future.

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    Staff

    Reviewed May 14, 2023

    Loren ** was very professional and easy to work with. I will be taking all my vehicles to him!! I had brakes done, an oil change, and exhaust manifold done. The work and service was fantastic. I will be recommending all my friends to visit Loren in Bay City!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 10, 2023

    Excellent, same-day service for this walk-in appointment. Thanks to Damon and Dennis for the clear communications and a quality job. We are a regular customer and have referred friends and family to AGT. All 3 of our cars have been successfully serviced by your team over the years.

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    PricePunctuality & SpeedMaintenanceStaffRates

    Reviewed May 10, 2023

    Staff are courteous and friendly. I was advised upfront regarding the cost of the repair and length of time required to complete it. This is a shop I will continue to use for all of my future automotive repairs. Fair prices and a clean waiting area.

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    CoverageTechPunctuality & Speed

    Reviewed May 10, 2023

    Don, Kevin, and the man at the front desk were all very nice and quick with service. They fixed my problem and identified something that could be potentially dangerous and put my vehicle back on the lift to check their concern..Explained the situation clearly but they were never pushy and gave me many options.

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    PriceRates

    Reviewed May 9, 2023

    Mike has a great group of people working at this location. He holds them to high standards and is very fair. This store remains to be a viable alternative to higher priced services offered at my local dealership. My entire family uses this location and we are very satisfied with the quality of services offered.

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    Customer ServicePriceRates

    Reviewed May 9, 2023

    Awesome customer service, Prices that can't be beat. And a great Nation Wide warranty. This is the Best place to shop for your Automotive needs. Stop by and meet Jaime and his team. You will not regret it. I can't say enough about This Great Place.

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    Mavis Discount Tire Company Information

    Company Name:
    Mavis Discount Tire
    Year Founded:
    1949
    Address:
    358 Saw Mill River Rd
    City:
    Millwood
    State/Province:
    NY
    Postal Code:
    10546
    Country:
    United States
    Website:
    www.mavis.com