Mavis Discount Tire Reviews

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About Mavis Discount Tire

Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.

Pros
  • Available across the county
  • Offers various auto services
  • Discount name-brand tires
Cons
  • Online reservations can be difficult
  • Some competitors offer more perks

Mavis Discount Tire Reviews

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    How do I know I can trust these reviews about Mavis Discount Tire?
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    Page 6 Reviews 635 - 835
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2023

    My original dealership has closed and I used to get free oil changes and was in the area and thought I'd give this location a try. Glad I did!! Service was very professional, smooth and on point! Although this location isn't the closest to me...I would return because of the fantastic customer service! I even got more information about other work I need done. It was extremely helpful. I'll be back. Thanks a lot!!

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    PriceStaff

    Reviewed Aug. 12, 2023

    Stopped in for a quote and was treated better than I have in 50 years of having vehicle repairs all over the USA. The reps were friendly, smart, respectful and helpful! I was able to chat with the manager, Ryan, on the day of the work and I was impressed by the professionalism from such a young man.

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    Staff

    Reviewed Aug. 12, 2023

    Joshua and Asaph were totally professional, efficient, and polite. I will always regard this shop as my #1 automotive repair option! You will not go wrong with this crew. They explained everything they did and answered all my questions. Keep up the good work everyone! I will be back with any and all my cars.

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    Staff

    Reviewed Aug. 11, 2023

    Yes oil change and filter work. Timely service knowledge staff. The staff was very kind and friendly and knowledgeable about all of the car working and the needs of the vehicle. I have brought my vehicle there multiple times and have had great service each individual time that I have brought the vehicle to them and it was done in a timely manner and the staff was very courteous.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 11, 2023

    This place (Basking Ridge, NJ) is a nightmare. I ordered tires 4 days in advance but they never called or emailed saying they arrived. Then I drop off my car for the appointment and the receptionist (young ** woman) takes the car key. So I called my wife to pick me up. After 5min, the receptionist calls me and tells me the technician called out (there is only 1!) and I have to come back. So I took time off and they don't even have the courtesy to call me before to reschedule. The receptionist just tells me I have to come back. No apology of any kind! And I have to tell my wife she came for nothing. Horrible customer service and place! Avoid at all costs!!!!

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    CoveragePriceStaffRates

    Reviewed Aug. 8, 2023

    I was greeted politely and offered services. The staff was knowledgeable and helpful. They made an extra effort to meet my needs. Prices are good and comparable. The products and coverage are good. I would definitely recommend Mavis tire to everyone. Thanks Ty and manager for your excellent care and service.

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    CoverageStaff

    Reviewed Aug. 7, 2023

    Being an STS customer turned to Mavis we have always been treated with respect, patience and fully understand my needs! Will continue to maintain my car there at location in EB. Laura and Juan make the visit just right. When my husband’s car is no longer covered by dealer warranty, we will bring his car here as well.

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    PricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Aug. 6, 2023

    I dropped-in on a busy Saturday and the staff advised that I either come late evening or make an appointment for next day. I made the appointment and came in at the appointed time. Brooke was exceptionally professional and friendly. She answered my questions, explained changes in prices and stepped back, letting me choose what I wanted to do. My vehicle was attended to in time and I felt a real sense of mutual appreciation: I for their service, and they for my patronage. I couldn't ask for more!

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    Staff

    Reviewed Aug. 4, 2023

    I walked into the store and was greeted and helped right away. Q the technician helped from beginning to end making sure I was leaving the store satisfied and my car repaired. I will continue to use this store for my automotive needs in the future. My tires and my car left there driving and sounding better and even received some future recommendations without hassle which I appreciated not being pushed into doing anything for my car.

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    Customer Service

    Reviewed Aug. 3, 2023

    Very good customer service and offering FlexShopper to see if I was approved and I was. Took time to get the paperwork done that I needed. Highly recommend anyone going to Mavis and I will most definitely return in the future. Oil change they put in what I wanted. High mileage oil.

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    Customer Service

    Reviewed Aug. 2, 2023

    I am a repeat customer of Mavis Largo location and I’ve always been impressed with the quality of customer service and products. I’ve purchased new tires, oil changes, tire rotation and today a new battery. I want to give a special shoutout to Logan who serviced my car and to the store manager. I’ll definitely recommend to friends.

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    Customer ServicePricePunctuality & SpeedTimeliness

    Reviewed Aug. 2, 2023

    On July 23rd I brought my Car to Mavis in Middleburg (2600 Blanding blvd) for an oil change and due to a sound coming from my right wheel. They did my oil change after several hours and then told me I had two leaky cv axles and to bring it back in the morning the next day. I should have brought it somewhere else. This has been a nightmare. The next morning I bring it in and drop it off. I make sure they have my contact info then I walk home 4 and a half miles as I had just enough funds to pay them what I was quoted. A whole day goes by and I get no answer. Myself and my husband call out of work the next day thinking surely the car will be fixed. We get zero communication from the shop during this. We call once a day each and get the same answer each time. "We're working on it. It's just a difficult car to work on." At no point was I advised that this was anything out of the ordinary outside of an unfamiliar car to the mechanics.

    Fast forward to Sat July 29th. I call and they tell me there's nothing I can do. My car is now undrivable and must be towed somewhere. They accept absolutely zero responsibility that my car was running and drivable before it ever went to their shop. I tow it to another shop that calls me that afternoon and informs me that the sheer abuse that Mavis inflicted on my car has driven a part into the transmission wall of my vehicle ballooning the cost of repair from around 900.00 quoted to over 4000.00. They send me a written document showing what has happened and I get in touch with the regional manager. He admits that the guys at his shop drilled holes into my cv axle, pried and chiseled trying to get the parts to come out but were unsuccessful yet does not feel I should be compensated for my car repairs. I absolutely will be seeking legal counsel and I heavily warn against going to their shop for anything but the most basic vehicle repair. I want my car fixed!

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Jeremy, we are so sorry for your frustrations. Our Regional Manager, Adam, drove to WorldWide Automotive himself to speak to the service manager who confirmed that your current issues are in no way related to our company. They advised that this is a 'common issue' with these vehicles and the CV axle will not come out of the transmission and the transmission replacement is the only avenue for repair. They also advised Adam that "if the vehicle had come to them in the beginning, and our company hadn't touched it, the vehicle would still need a transmission. We again are so sorry for your frustrations.

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    PricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Aug. 2, 2023

    I recently went in for noisy brakes and a punctured tire. The employees were all very professional, helpful and honest. I felt like I was given a competitive price and the services were done super fast. They even told me that my tires looked new and were probably still under warranty with another business...and they were! So instead of just selling me a new tire themselves, they gave information that saved me money. I truly appreciated their honesty! I would definitely recommend to others!

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    CoverageMaintenanceStaff

    Reviewed Aug. 1, 2023

    This tire shop was amazing!!!! They were so nice and really helpful! It was a very clean place and David and Kayla (I think is her name lol) they really treated me like family and took care of what I needed in a very short time considering I had just came in on a whim to fix a flat tire I had on Friday and since they couldn't fix the original tire they gave me a great deal on a brand new tire to replace the old one.

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    CoverageTechPriceMaintenance

    Reviewed Aug. 1, 2023

    My truck was taken there to check out the brakes. There was no problems when I took it there. They replaced brake and rotors. I drove the truck less than 200 miles and the brakes caught fire and messed up the brake's hubs and Rotors. Took it back and was treated like crap. They knew nothing about brakes. I took it to another Mavis and they blasted the first Mavis and said it would cost over 2.000.00 bucks to fix it. I took it to a local man and he fixed it for 1200.00 dollars. I spoke to the regional manager and he gave me back my original 590.00 dollars the first Mavis charge me. So, take your chance but I would not take a big wheel to these clowns.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Ryan, we truly apologize for the experience. Our Regional Manager investigated this case very carefully. We installed your pads and rotors on 3/29/2023 and suggested a brake flush to ensure that your fluids were clean (you declined the flush service). On 7/1/2023, you brought the truck back into us as the front passenger side was 'getting hot'. It was discovered that your caliper had gotten stuck (which is unfortunately something that does happen on older vehicles and not related to the pads and rotors that were installed by our company). Regardless of this, our Regional Manager was happy to refund you for the brake and rotor work, as a courtesy, as we could appreciate the frustration this must've caused.

    Verified purchase
    Staff

    Reviewed Aug. 1, 2023

    Service at Peachtree Parkway store was fantastic. Wayne had his employee all TPM valves and found 2 bad ones. In and out in about 45 min. Would recommend this store for all tire service needs. Wayne is very professional and knows the tire business and went above and beyond.

    TD

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    Customer Service

    Reviewed Aug. 1, 2023

    The biggest thing that sets these guys apart from the rest is the level of customer service and trust. It's hard to find a mechanic that you can trust these days. Not only can I trust them but they also go above and beyond to make sure I am happy.

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    Reviewed July 31, 2023

    Had a tire under warranty that had a nail in it. Was in sidewall and couldn’t be patched. They ordered a new tire, same exact tire as the other 3. When it came in I took my car back and got the new one put on and was ready to go. Good job!

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    Staff

    Reviewed July 31, 2023

    Work was done in a timely and professional manner. Dustin always does a great job and is friendly to boot. We would recommend going here to anyone who’s looking for work to be done on their vehicle(s). We drive down from St Lawrence county specifically to go here. We appreciate the service Dustin provides to the public. Just had a complete brake overhaul (rotors, pads and calipers).

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    Punctuality & SpeedStaff

    Reviewed July 30, 2023

    Great team at the store on 7/29/2023. I walked in without an appointment and they took excellent care of me. I had a nail in the sidewall of my tire and needed new tires. The team and manager were awesome and I will go there again and recommend them to my friends and family. Everyone was polite and friendly.

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    PriceStaff

    Reviewed July 29, 2023

    Rep was incredibly helpful; removed the burned-out headlight, installed a new one for me, and ALL AT NO CHARGE. I asked how much I could pay, and he said just leave a review. OK, here it is - the Rep was very kind, and he saved me from an expensive trip to the VW Dealership.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed July 28, 2023

    My wife went to Melvin’s as a walk in to have her vehicle oil change and brakes and rotors done. They helped her with no issues. She received phone call updates and the vehicle was ready for pick up quickly. Keith and Anthony always do a great job. I won’t go anywhere else.

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    Punctuality & SpeedStaff

    Reviewed July 28, 2023

    I have been coming to NTB for many many years & never had any issues but since this new company Mavis Tires has bought them, it's horrible...the service is still great but they have new computer systems that they were not properly trained to use, so you have to wait hours for them to try to get into the system for appts, for service orders, for ordering parts, they were cursed out & lost a lot of customers the day I came in.

    The service I needed would have been done in a short amount of time but they couldn't get in the system so the appt I had at 1:00 on Tues turned into me picking it up Wednesday afternoon & they were so flustered & overwhelmed, they did something or forgot to do something on my oil change & brakes because I'm back up here waiting another lord knows how many hrs to get it fixed properly!! This new takeover is very unprofessional, frustrating for the staff & definitely the customers!!! They also need benches outside for those of us waiting hrs & want to sit outside... Thank you!

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaff

    Reviewed July 28, 2023

    My son let me borrow his car because it was crazy hot, and my car's AC is not working. I was on my way to a doctor's appointment. The car started to sound funny. There was a ton of traffic, and road construction. I continued on to MD building. When I parked, there it was, a flat tire! I went in for my appointment. When I came out, I thought,what am I going to do? Because it was after 5, I wanted to go somewhere close. I looked up tire places, Mavis came up, and it was about a mile away. Perfect. I called my friend. She had used Mavis in Saratoga Springs all the time. She told me that they were goo, so go. Really no line. Pulled right in. All the technicians were very courteous and pleasant.

    Angelo and I went to my car, and I explained what happened. Took my car right away. Showed me the damaged tire. I had to purchase a new one. $119 for the tire. I didn't realize how much would be for taxes and labor etc. I'm very pleased with the service I received. Especially being an older woman with disabilities. Recommended!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 27, 2023

    This location provided excellent customer service from the moment they contacted me to tell me my tires were in. They put me in the cue as they knew I was going to wait for my vehicle and said I would be there within an hour. They made reasonable recommendations to me regarding my brakes. They respected that I was on a budget and that is important to me. When my car was ready they pulled it in a bay because it was pouring out. It is so hard to find good customer service anywhere these days, but I was overly satisfied with theirs.

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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed July 27, 2023

    Excellent service from Luis and Gabby They were able to fix my tire very quickly and provided excellent customer service while I waited for the car. Thank you very much. The tire was leaking slowly but they found the valve stem to be broken. Job done in only two hours.

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    Customer ServiceStaff

    Reviewed July 26, 2023

    I just wanted to take the time to see how very pleased I was with my experience today. I called this morning on my way to work as I passed the shop and spoke with Edmond. He was extremely polite, very knowledgeable and was able to get me in for the services that I needed. I watch the entire team work on my truck and interacted with each one of them at some point during my time there everyone was outstanding and helpful. I dealt mostly with Edmond and Travis, but the other guys were all working together to get my job done so that I could get back on the road. Excellent customer service. I will be back for all my auto needs. And I will be Sending friends and family. I was able to witness them interact with other customers that came in both on the phone and in person, and they were extremely accommodating and professional. Very, very happy

    A

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    Punctuality & SpeedStaff

    Reviewed July 26, 2023

    The services offered and work completed as well as the staff at Socastee, S.C. Mavis were so professional and cordial. I was also surprised and pleased in how quickly and efficiently they had my work done and had me back on the road. Mavis is the real deal and has my business from now on.

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    Staff

    Reviewed July 25, 2023

    Great service, if there's one thing I can say about them is that they will do whatever you ask not what they feel like. I appreciate establishments like that. There seem to be a trend in which mechanics just wanna get as much money from you as possible. I will continue to visit this location for future repairs for my car, FYI the staff is great very knowledgeable and friendly service.

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    Customer ServiceHonesty & Transparency

    Reviewed July 24, 2023

    Being a woman needing work on your car has been a horrible nightmare because I have been mistreated by other mechanics. HOWEVER every time I go to this location I am treated with honest experience and expectations. The gentleman who worked on my car through these grueling hot days never complained kept me abreast all the time. I watched through a window diligently them preform as true mechanics. These MEN work so hard and deserve the respect they give and gave to every customer that came in while I was there. I had my brakes done here and will say I am extremely happy with the levels of customer service and mechanics work I received!!

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    Customer ServiceTech

    Reviewed July 24, 2023

    I drive in on a Sunday afternoon with a flat and told I needed a new tire. They ordered the tire, called me Monday morning to tell Me they had received the tire and 30 minutes after I came back the tire was on the car and I was out the door.

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    Staff

    Reviewed July 23, 2023

    We have been coming to this store for many years. Actually went to the other store and moved with Chris to this one. He is the best manager you could ever have. He is very knowledgeable, kind, you can trust anything he tells you. Always takes time to explain things to us. He is a GREAT guy and your company is very lucky to have him.

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    StaffHonesty & Transparency

    Reviewed July 22, 2023

    Excellent experience, honest folks that explain everything and only recommend what we needed, nothing more. It's hard to find a business that you can trust, especially in the car industry. We will definitely be back, they might not be the cheapest out there, but what's more important, honest quality work, or the lowest bidder?

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    Reviewed July 21, 2023

    My tires were shot and to add more tragedy to the situation it started raining and lightning. The gentlemen who work at Mavis understood the assignment. my car rides like it just bought it off the showroom floor. I refuse to take my car to the Honda dealership after this top-notch service.

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    Customer Service

    Reviewed July 21, 2023

    After my former mechanic closed his shop I was looking for a new place to complete my tire replacement. I read the online reviews and decided to give Mavis a try and I'm so thankful I did. Frank was mentioned in multiple reviews and after meeting and experiencing his wonderful customer service I agree! Frank is the man!

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    Punctuality & SpeedStaff

    Reviewed July 21, 2023

    My recent visit for new tires was totally hassle free. The techs were courteous, respectful and had answers to my questions. The tech arranged for my scratched wheel rim to be repaired while I waited. I thought that I would have to make a second appt. This was my first visit to Mavis and I was pleasantly surprised by the whole experience. I will be sure to recommend this group to my friends and neighbors. The young men working there are an asset to your company.

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    Contract & TermsCoveragePricePunctuality & SpeedMaintenanceBilling

    Reviewed July 18, 2023

    I went into Mavis for a tire repair for a slow leak on my rear tire. When they put my car on the lift they noticed my front tire was excessively worn. It was close to closing time and they got me 2 new tires for the front and repaired my rear tire even though they had to stay late. I apologized more than once and was told not to worry about it. When I got my bill they only charged me for the front tires and told me the repair was on them! I would highly recommend Mavis in Ocean Isle Beach to anyone who needs tires or brakes.

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    Punctuality & SpeedStaff

    Reviewed July 18, 2023

    Brought my brother's car in. Sunday 3pm. Needed tires ASAP. Found out it needed an alignment as well. Everyone was friendly, knowledgeable. Got to play Mariokart while waiting. Brother had to pay. Best!

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    PricePunctuality & Speed

    Reviewed July 17, 2023

    Best time getting a oil change. Everyone was nice, polite, quick with my oil change. Cost was very reasonable and waiting area waa clean and nice. I was very comfortable. They didn't try selling me anything either. The scheduling process was also easy and efficient. I would recommend highly this place for all my friends and family.

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    PriceStaffRates

    Reviewed July 16, 2023

    Have had a few visits to the Mavis in Yorktown Heights, NY. The staff is always courteous and attentive to all of my needs. Their prices are competitive, and the work that they do is always good. Issac, the manager always goes above and beyond to make sure everything is handled completely, and accurately. Would definitely recommend this location to everyone.

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    PriceStaffHonesty & Transparency

    Reviewed July 15, 2023

    I was told by a dealership that I needed some things done on my Toyota Sienna. I declined the services knowing I could get them done cheaper elsewhere. I went to get new rear brakes at Mavis and asked them to check the items that the dealership suggested service on. They informed me that while these parts may be showing some wear, they were not yet in need of replacement. I appreciated their honesty. I found them to be trustworthy and knowledgeable. I had a great first experience with them and would refer anyone to Mavis in Salisbury, NC.

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    Staff

    Reviewed July 14, 2023

    The folks at Tuffy are the fairest, most understanding, excellent care for their customers. I would recommend Tuffy on Jackman and Laskey **, Oh. For anyone with a vehicle problem. Thank you for the excellent services. I actually had my vehicle in there twice in a month and the care they show to their customers is far better than I've experienced. I recommend Tuffy!!

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    Reviewed July 14, 2023

    I like the fact that there always seems to be a Mavis close by. The service provided was exactly as explained. The service was also provided in a timely manner. Mavis also provided insight on some additional repairs that might be necessary in the future. This additional service made me feel safer.

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    PriceStaffRates

    Reviewed July 13, 2023

    Every time I've been to this establishment I've had great service and great prices. Not only does every car I have get new tires from Mavis, but also my immediate family members. The employees are friendly and not pushy. Only thing I'd recommend is finally adding a 'Lifetime' Alignment option. Because Mavis doesn't offer it, I have to go to Firestone.

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    PriceStaffRates

    Reviewed July 13, 2023

    Very friendly, nice, and efficient work for a fair price. Went in for a brake service and tire change. Come to find out, after they checked my brakes for free they were fine and did not need serviced. The employees communicated everything well throughout the process and acted as professionals should.

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    Punctuality & Speed

    Reviewed July 12, 2023

    Rachel that works the desk is absolutely perfect for the job. Will use them again if they keep the same people. I was buying somewhere else but they never contact me back so I googled and found Mavis and so glad I did. I was taken in on my appointment time and other items that needed to be done were done in the time I was told.

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    MaintenanceStaff

    Reviewed July 12, 2023

    I arrived half an hour before closing with a severely deflated tire. It turned out that a screwdriver got stuck in the tire. Despite the fact that the guys were busy and tired at the end of the day, they didn't refuse to help me and fixed the tire. I especially want to thank manager Kyle.

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    Punctuality & SpeedStaff

    Reviewed July 11, 2023

    The staff at this Mavis were awesome. Super quick and efficient. Needed an emergency inspection done asap and they got me in last minute and I will definitely be back for all car service needs in the future! Highly recommend anyone looking for fast and friendly service to come here!

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    PriceFollow-Through

    Reviewed July 8, 2023

    I had my car towed there because I had a flat tire coming off rim. Mavis didn’t have the tire in stock & ordered it for me. This happened on a Thursday & they put my donut on & said tire would be delivered on Saturday. Tire came in as promised & new tire is on my car! They told me to come crack after 25 miles so they could recalibrate nuts on tire no charge!

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    Staff

    Reviewed July 8, 2023

    The team there is great, This is my go to for all car service needs for the last five years since moving to the neighborhood. The mechanics take pride in their work. Never disappoints. They take time to listen to your concerns and explain what’s happening and what needs to be done. To top it off they don’t try to upsell.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed July 6, 2023

    This is my second visit to Mavis Discount Tire in Somers Point, NJ. Very clean and comfortable while you wait. The Manager Jon and his staff were pleasant and professional. I bought my tires there so I came in for a rotation and oil change. They saw I needed rear struts, righty so I never had them replaced (130 k). The price was very reasonable and they did everything right away, did not wait more than 1.5 hrs!

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    PricePunctuality & SpeedStaffRates

    Reviewed July 6, 2023

    Friendly and helpful and competitive prices. Kept their word in price and schedule of the job completion. The staff kept informed on the progress of the job and everyone I encountered was pleasant. I would definitely return if I had a tire issue again but now that I know they also perform Inspections I will come her for that too.

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    StaffHonesty & Transparency

    Reviewed July 6, 2023

    Friendly honest and professional Staff. Quality of work was good and complete. Were very clear on what needed to be done and why. Explained options to save money. Made recommendations both to do things and not do things. Overall very positive experience. I will recommend to others. Dealt with Mavis in Greenwich for many years. Quality has been consistent.

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    Punctuality & SpeedTimeliness

    Reviewed July 6, 2023

    I had a nail go into my tire, needless to say I was worried. This was Sunday and I had to go to work the next day. The mechanics couldn't have been nicer, they fitted me in to the schedule. The tire was repaired. No issues at all. I would recommend to a friend and family.

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    StaffHonesty & Transparency

    Reviewed July 3, 2023

    The store leadership was excellent. Friendly and knowledgeable. Explained all the needed to be done. Brooks is an exceptional manager. Friendly and honest. I am a longtime customer and have never been disappointed. Trust in a mechanic (especially for me as I am very limited in my knowledge about auto repairs) is at the top of my criteria for choosing a business to do the work. I am VERY satisfied with the Nazareth store and recommend it to anyone needing the vehicle serviced.

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    PricePunctuality & SpeedRates

    Reviewed July 3, 2023

    We were very pleased with the Johnston branch of Mavis! The guys were great, the service was great and the price was great! My only problem was the program on the TV in the waiting room, lol it was a car show and I found it really boring. I am sure they would have changed it for me if I had asked. The man who was at the desk was one of the nicest service guys I have ever dealt with!! Will definitely return and recommend.

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    Value

    Reviewed July 1, 2023

    Dave was exceptional. I needed tires for the vehicle I drive daily for work. He didn’t give me the cheapest tire, but he gave me the one that was of the best value for all of the driving that I do. I felt like he was looking out for my own good and not trying to just take my money!

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    Customer ServicePriceStaffRates

    Reviewed June 28, 2023

    The customer service provided by the staff was absolutely amazing. Ed the general manager had us in and out, work done, communicated everything from pricing to time efficiently. The pricing was hard to beat as well as the crew that was in the shop, I did not see one upset customer when I was there. The facility was also very well kept and clean. It was overall an amazing experience, I remember working with Ed previously as a different location and the service was just as immaculate.

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    Punctuality & SpeedStaffEase of Use

    Reviewed June 28, 2023

    I had a big bolt in one of my tires. Made the appointment online (really easy and user friendly). I got there a little early. Nick logged me in and told me I was second in line and explained what needed to be done. I sat in their waiting room, clean and cool. When repair made, Nick brought my car around and within an hour I was one my way. I will use Tire Kingdom Indian Harbour Beach again. A great experience.

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    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsRates

    Reviewed June 28, 2023

    After only 13 months and 9,000 miles since having Mavis Discount Tire in Pleasantville, NY replace my front and rear brake pads and rotors on my Hyundai Sonata, I was experiencing noise again in the rear brakes. They said I needed new rear brake pads and rotors again. I asked how could that be as I got nearly 50,000 miles on the original Hyundai set and they had no answer. They said the brake pad parts would be free since my previous replacement came with a lifetime warranty but I would have to pay for labor and the parts and labor for the rotors because they were 1 month out of the 12-month warranty.

    They quoted me a high price and I showed them a Mavis coupon that would make the parts and labor for both the brake pads and rotors cheaper. However, they said they could not honor even part of the $50 coupon because they were giving me the brake pads for free under warranty. They said only if I had never had the work done before could they honor the coupon and give me the lower price! Not only are their marketing practices deceptive but they use substandard parts that should have lasted a lot longer. I'm done with Mavis forever.

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    Staff

    Reviewed June 27, 2023

    I would recommend this Mavis to my friends the staff was friendly and knowledgeable. The area was comfortable and clean for the customers. My entire family goes here to get work done on their cars and we all have good experience. Great place. Good work is done here. I recommend it!!! Good place to go when your car needs a check-up.

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    Customer ServiceMaintenanceStaffBilling

    Reviewed June 27, 2023

    I brought my car in for A/C repair. Raymond explained to me what was needed to be done, and the process that it took. After OK’ing the repair. Raymond kept in contact with me every step of the way. I was told that they didn’t accept 3rd Party Warranties, but Raymond worked with me and got approval from his boss to accept. Once my Warranty company sent payment, I just had to pay the rest and I was on my way. I’m grateful that Raymond took good care of what I needed and was up front with what needed to be done. Very Great Customer Service!

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    Customer Service

    Reviewed June 27, 2023

    I always get my tires for my cars, refer my family and friends. I love going to this Mavis great customer services!! I have been a customer for a long time even when the name change and Lee is a Great Store manager, always working every time I come in there.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 26, 2023

    Very friendly group of people at the Towanda Mavis Discount Tires. Everyone there is very informative of any issues wrong with your vehicle and if you'd like to know how anything happened anyone is willing to show and explain anything you need. Definitely will be returning for any further appointments!!

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    StaffRates

    Reviewed June 26, 2023

    Thank you for a first-rate service experience. The whole duration took about 2 hours. The work was as described. The work team professionals. Really easy experience and quality result. New tires, balance and alignment.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 26, 2023

    I made an appointment to have a simple oil change on my car. I was meet by Becky when I walked in and she was very friendly and pleasant to deal with. She got all the information and gave me a estimate when it would be complete. When it was complete I got a call and a few recommendations for things I should consider in the future. Nothing forced on me just some suggestions. Becky did a great job and I will return and highly recommend them.

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    Staff

    Reviewed June 25, 2023

    By far the best Mavis that I have ever been to. The staff is so polite and welcoming. A1 for me. The work to my car which is BMW 640xi was done professionally and accurately. The balancing was on point. I don't allow or go to anyone but BMW to take care of my car but with this Mavis location I feel comfortable knowing it will get done right....

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    Customer ServiceStaffTransparency

    Reviewed June 22, 2023

    Outstanding service - We were headed home to Wisconsin from Florida and needed brakes ASAP. Mavis said no problem! "Feel free to bring it in and we will get it done." They took care of us in a timely fashion, great customer service, updates on service, in and out with a friendly environment. Thanks so much!

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    CoverageTechStaff

    Reviewed June 22, 2023

    Went in with a tire. They fixed it. No issues and when I needed new lug nuts and the store next door gave me the wrong ones the guys went with me and helped me find the right one and they were super nice and even offered an umbrella when it started raining to my pregnant wife. All in all a perfect experience.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedMaintenanceRates

    Reviewed June 22, 2023

    I highly recommend NOT using Mavis Tires and Brakes in Cumming, GA!! After going to this shop for 10 years, I no longer will go there ever again. I replaced all brake pads and rotors last May. The brake pads have a lifetime warranty. After driving the car only 15,800 miles and just over a year later, my brakes started squeaking. I took the car into Mavis since it had just been about a year and I knew the brake pads were under warranty.

    They called and advised the pads were approximately 90% worn and recommended replacing the rotors. They said the brake pads were under warranty but that it would cost $650 for the rotors and labor! I told them that did not sound right since we replaced all of those parts last May and the car had been driven less than 16,000 miles.

    A supervisor called and said they just recommend keeping everything new and would lower the charge to $249 per axle= $500 total to replace the rotors. I advised that a competitor just down the road only charges $300 for rotors. I asked why brake pads and rotors so new needed replacing already.?? He could not answer. I told him to just replace the pads since they are under warranty. He said that would cost $300 in labor. I again questioned why is it that the lifetime warranty brake pads have only been driven 15,800 miles and yet they already need replacing and he is charging me $300!?? He then said that he would just charge me $75 per axle for the labor for $150.

    Needless to say I paid the $150 and will NEVER go back to them again. They tried to sell me rotors that did not need replacing at an exaggerated price. I wonder if they even put new brake pads on the car last May. I hate to think of all the business I have given them these last 10 years and how much they have likely taken advantage!

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    PricePunctuality & SpeedStaffRates

    Reviewed June 22, 2023

    Very professional and very knowledgeable. Raj and his staff are always polite and vey respectful. Listen to your concerns and then makes recommendations. Prices are very competitive. Time spent there is always on the mark as well as keeping your appointment time. Makes recommendations and tells you what to expect on your next visit. They do the work and are not pushy as to upsell you any of their products that is not needed. As a senior I feel very confident dealing with Raj.

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    MaintenanceStaff

    Reviewed June 21, 2023

    The service personnel were very professional and friendly. John, Michael B, and Michael J clearly communicated with me. The inspection was completed in less than 30 minutes. A job well done! Will be back for my next maintenance service. The service people got the job done in less time than what was stipulated.

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    Staff

    Reviewed June 21, 2023

    I have dealt with this place for years, Pete is the man, always had good service from Tire Kingdom and I'm sure the good service will continue with it being Mavis now, keep Pete, he goes I go. I did have a chance to meet a couple of the Mavis people while I was there, nice professional people.

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    Staff

    Reviewed June 19, 2023

    I made an online reservation for an oil change, tire rotation, and balance on the night before. When I arrived in the morning, Nicole greeted me with a radiant smile and was ready to bring my truck in immediately. She was really helpful while answering my questions and making me feel like a valued customer. I will definitely return to this location in the future.

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    Customer ServicePunctuality & SpeedStaffTransparencyCommunication

    Reviewed June 17, 2023

    Pulled into the service center with an emergency as my tire had blown out, they helped me quickly and kept me apprised every step of the way. Even when they did not have the specific tires in stock they were prompt with updates and kept me in the loop in the following days. Will definitely be coming back for future services.

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    PricePunctuality & SpeedStaffRates

    Reviewed June 17, 2023

    They were efficient & quick. Very pleasant place to be at. The reps that took care of me when I checked in & out were very caring & informative as well. I would highly recommend this business to anyone that needs to get in and out & price is reasonable.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed June 16, 2023

    Fair Lawn Mavis is real good place to fix your car. They are very professional and pleasant. I go often because I have multiple vehicles. Mr. ** and Mr. ** is very helpful. And overall service is quick too. I tell some of my friends about Mavis.

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    Sales & MarketingStaff

    Reviewed June 15, 2023

    I recently purchased four new tires and an alignment from Mavis Discount Tire. I was very impressed with the professionalism of the staff and the quality of the work. Everyone was friendly and knowledgeable, making sure I was aware of all my options and answering any questions I had. My car drives better than ever now, and I feel confident in my purchase. Highly recommended!

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    Customer ServiceStaff

    Reviewed June 15, 2023

    Mavis in Myrtle Beach is an excellent place to help with brake and tire needs, but what makes this place more special than the average commercial tire place is that the team is stellar, they are great at their jobs, and the customer service is top-tier. I have received amazing service from this team multiple times over the years, and I will continue to use their services as long as I am in the Myrtle Beach area. Highly recommend!

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    Staff

    Reviewed June 15, 2023

    The management is very short. The management in Flanders location is very friendly. Explain the process and the situation also is willing to work with the customer. Clear, explains the situation, and is willing to work with the customer.

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    Customer ServiceStaff

    Reviewed June 15, 2023

    Amazing experience with great customer service and quality work. The front desk assistant was knowledgeable and personable. The technician explained everything that needed to be done and why. I felt appreciated as a customer and respected as a person who doesn't know much about car repair. The team also made credible recommendations to ensure that I don't have to return back so soon for other repairs and could avoid future problems. A great experience and I will continue to patronize this establishment.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed June 15, 2023

    Rual and Jerry took excellent care of my Jag Roadster and me. Wonderful service. Quick, efficient, friendly. Didn’t just treat me like a customer but like a friend. Thanks!!! I will recommend them to others. I started going to Mavis in Syracuse NY when they bought out Cole Muffler and have never been dissatisfied. Always honest and friendly service.

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    PriceMaintenanceStaffRates

    Reviewed June 13, 2023

    Great service from beginning to end. Fantastic all-around team. Definitely will be back for all auto needs and recommend to our friends and family. Very informative about the progress of the repairs more than fair with pricing. I’ve dealt with quite a few different auto repair people in the area. By far the best I’ve dealt with thus far.

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    Customer ServiceStaff

    Reviewed June 12, 2023

    They went above and beyond on their service. I have never had a service like this ever in my entire life. They not only contacted me through the phone to let me know about my car, but were very professional.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 12, 2023

    Super simple and my problem was taken care of! Will definitely be coming back next time I need something done to my vehicle! Amazing customer service, prompt service and great competitive prices! Extremely happy customer! Thank you Mavis and staff.

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    PricePunctuality & SpeedStaffRates

    Reviewed June 11, 2023

    I received excellent service. I needed my tires replaced and they were able to do that quickly and they helped answer all my questions. They valued my opinion and took the time to answer anything that I asked. They were able to give me good quality tires at a good price. Not only that, but they were friendly and talked to me about my upcoming trip. I did not feel rushed. I felt welcome and respected. I would definitely recommend this company.

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    Reviewed June 10, 2023

    Eli and Rich were pleasant and efficient, answered any questions I had. Was a good experience it felt like when I ran the store also want to mention the person that worked on the car was pleasant and very respectful. I wanted him to recognized as well. His name is Dakota.

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    PricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed June 9, 2023

    Brought my fiancé’s car in to be serviced today and was provided excellent service by Jesse, as always. Can not say enough good things about this store - the Chester Springs Mavis is quick, honest, cost effective, and reliable. We will continue to bring our vehicles here.

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    Staff

    Reviewed June 9, 2023

    Whenever it comes to new tires, there’s no other place I go to, the staff is always friendly, helpful, and understanding. Not to mention that they always have the tires I need in stock, and if not they can always order them. I know it’s only a matter of time before I’m back there again.

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    Staff

    Reviewed June 9, 2023

    Yesterday for me was quite overwhelming with everything I had to get done with my car. Walking in the building I was greeted with a smile and handled with care. Everyone in the store had a hand in making my day as stress free as possible. I truly appreciate the time they spent on making my car safe for me and my children. My grandfather with dementia accompanied me and we stood up the whole time due to him not wanting to sit down and they made him feel comfortable with conversation. Names of the gentlemen: CJ, Kadeem, Jarron, Brian, Brandon and Patrick. Thank you fellas!!!!

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    MaintenanceStaff

    Reviewed June 9, 2023

    Brian and Zander along with the techs in the shop never fail to provide a great experience. No one likes having their car in for service, even routine maintenance, but those location is friendly, efficient and most of all, great at what they do. I can take my car anywhere but I just don't get the service that I receive here.

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    Staff

    Reviewed June 7, 2023

    I’ve recently began to use a local shop to service my car, started with oil changes and have been extremely pleased with the time management, courtesy & professionalism extended! Great crew and they know their stuff!!

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    Customer ServiceStaff

    Reviewed June 6, 2023

    I received the best and fastest service possible thanks to Troy the store manager. Troy is very professional with excellent customer service skills. I intent to recommend Mavis to all of my family & friends in Florida. My son David who lives in Atlanta told me to try Mavis, and I am glad I took David's suggestion.

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    Honesty & Transparency

    Reviewed June 5, 2023

    Great service, we always travel the 100 miles to have Pete work on our car. We don’t bring our vehicles anywhere else, because we know he will do quality work and give us honest service. We recommend his shop to everyone.

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    Customer ServiceMaintenanceStaff

    Reviewed June 5, 2023

    Rick always gives great customer service. I really feel that he is looking out for me and not just trying to get money. I will always bring my van to Rick. I trust that my van will be safe and maintained well when I bring it in. I know that we are only fixing the items that need fixed. Rick makes me feel comfortable and confident with the care of my van.

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    Customer ServicePunctuality & Speed

    Reviewed June 5, 2023

    My tire got a nail in it. Slow leak, did not push me to buy another tire. Repaired quickly while I waited, very accommodating, could not do enough for me, I had called to make sure not busy, they went above and beyond with customer service.

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    CoverageTechPunctuality & SpeedStaff

    Reviewed June 4, 2023

    Professional shop. Good service. I had an appointment so I did not have to wait to be seen. I would highly recommend this shop. They replaced my brakes and rotors and I am satisfied with the service provided. Highly recommend them.

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    Customer ServiceStaff

    Reviewed June 4, 2023

    Exemplary Customer Service was displayed for the entire time I was there. The managers explained the process and the approximate time it would take to complete the job. The service technician was diligent and thorough. Overall, it was a pleasant experience from beginning to end.

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    Punctuality & SpeedHonesty & Transparency

    Reviewed June 2, 2023

    I simply went in to get an alignment and tire rotation but I was quickly notified by Jon **, assistant manager, that there were other issues with my car. He was able to show me my tie rods were in bad shape along with the boots as they leaked a lot of grease. He was straightforward and honest about the issues. I trusted and appreciated his feedback and expertise. He was very busy that day but made time to thoroughly communicate the issue to me as well as the many customers he had dealt with that day. He was able to get my parts in a timely manner and completed the job in a timely manner as well. Due to the great service provided by Jon, I will definitely continue business with Mavis Round Lake and I would highly recommend them to others.

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    PriceStaffRates

    Reviewed June 2, 2023

    Buck gives the best prices on Rivers Ave North Charleston. I had two other quotes. For my mom's car he was a lot less. When my mom came in she was greeted by a knowledgeable staff. Made her comfortable.

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    Punctuality & SpeedStaff

    Reviewed June 2, 2023

    I love this location on 4100 Boston Rd. BX N.Y. The Staff is exceptionally professional and polite. The very helpful and professional attendant was Amazing, her name is Mercedes.. The high speed Wheel balancing & Alignment I received was GREAT. My 16 year old vehicle drove like a dream. I was so Impressed!!!

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    Customer ServicePriceRates

    Reviewed June 1, 2023

    Very competitive prices on tires! Great customer service. Have used them the last 6 tire purchased and always the same courtesy and competitive pricing! Will buy next set and future sets from Mavis! Don’t buy from anyone else! Can’t get any better service!

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    CoveragePunctuality & SpeedStaff

    Reviewed June 1, 2023

    Car was serviced quickly and parts replaced as needed. Shop is convenient to our home and we are able to be told the progress on the work from knowledgeable technicians. we are having adverse weather conditions and the techs worked right through it.

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    Staff

    Reviewed May 31, 2023

    Had a flat tire. Bought original tire from them. Also took out warranty on my tires. There are a great place to have work done on your car. The guy that help me was great. Now I'm getting my brakes done there too.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed May 25, 2023

    I love this place. The guys are always happy and friendly. Very helpful. I'm always pleased with the quick service and honesty regarding my vehicle. The place is very clean. I have bought tires, brakes, had inspections and oil changes for the last four years here.

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    Punctuality & SpeedStaff

    Reviewed May 24, 2023

    Received quick and courteous service recently for tire replacement. The operation is staffed with professional personnel. The facility is clean and well organized which allows efficient completion of each work order. The customer waiting lobby is comfortable or return when work is done.

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    Customer ServicePriceStaffRates

    Reviewed May 23, 2023

    These 2 guys were very helpful. Lenny always has great customer service. It’s a pleasure going in here. He always accommodates everything I need and in a timely fashion. Prices are great as well!! Very good job.

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    Sales & MarketingPriceStaff

    Reviewed May 21, 2023

    Very good service. Always treated with respect. Work is done and I am happy with it. I am told up front what cost is. They inform me if there is a coupon on tires. Employee are always friendly. I will go back again.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed May 18, 2023

    Service has improved 100%. Very caring customer service. Took care of my needs in a very timely matter. Would recommend them to everyone. Answered all my questions and they were honest with me concerning when I would need tires, etc. Being a woman I feel I can trust this company.

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    Customer ServiceStaff

    Reviewed May 17, 2023

    Michael went above and beyond in taking care of me. I needed my car to be done on very short notice and he fit me in and made sure the work was done in a very timely manner. I cannot say enough about the quality of this service center, and especially Michael. Thank you!!

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed May 17, 2023

    Purchased and had installed four new tires, Nexen N5000 Platinum 235/65R18 106V. Mavis matched a lower price that I found somewhere else and the service was executed fast, correct and professional. The personnel was knowledgeable, polite and helpful. They also recommended other services that would be necessary in the near future without pushing sale on me. Thank you Mavis.

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    Punctuality & SpeedStaff

    Reviewed May 16, 2023

    I was able to schedule my appointment online, which was very convenient. When I arrived at Mavis, the staff were friendly and efficient despite the fact they were obviously short staffed. My car was serviced within the timeframe it was promised. I wouldn’t hesitate recommending Mavis in the future.

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    Staff

    Reviewed May 14, 2023

    Loren ** was very professional and easy to work with. I will be taking all my vehicles to him!! I had brakes done, an oil change, and exhaust manifold done. The work and service was fantastic. I will be recommending all my friends to visit Loren in Bay City!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 10, 2023

    Excellent, same-day service for this walk-in appointment. Thanks to Damon and Dennis for the clear communications and a quality job. We are a regular customer and have referred friends and family to AGT. All 3 of our cars have been successfully serviced by your team over the years.

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    PricePunctuality & SpeedMaintenanceStaffRates

    Reviewed May 10, 2023

    Staff are courteous and friendly. I was advised upfront regarding the cost of the repair and length of time required to complete it. This is a shop I will continue to use for all of my future automotive repairs. Fair prices and a clean waiting area.

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    CoverageTechPunctuality & Speed

    Reviewed May 10, 2023

    Don, Kevin, and the man at the front desk were all very nice and quick with service. They fixed my problem and identified something that could be potentially dangerous and put my vehicle back on the lift to check their concern..Explained the situation clearly but they were never pushy and gave me many options.

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    PriceRates

    Reviewed May 9, 2023

    Mike has a great group of people working at this location. He holds them to high standards and is very fair. This store remains to be a viable alternative to higher priced services offered at my local dealership. My entire family uses this location and we are very satisfied with the quality of services offered.

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    Customer ServicePriceRates

    Reviewed May 9, 2023

    Awesome customer service, Prices that can't be beat. And a great Nation Wide warranty. This is the Best place to shop for your Automotive needs. Stop by and meet Jaime and his team. You will not regret it. I can't say enough about This Great Place.

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    PricePunctuality & SpeedStaffRates

    Reviewed May 8, 2023

    Clean, accurate and pleasant friendly staff. Awesome service. I highly recommend Mavis and will refer my family and friends to come to Mavis for their service. Thanks to all of y'all for listening and helping me. Satisfied. The prices are affordable for anyone. They works very fast to get you in and out.

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    Staff

    Reviewed May 6, 2023

    Everything was wonderful! 3 different vehicles so far this year during March, April & May of 2023. Staff is always friendly and super helpful. Don’t try to sell you items not needed just to upsell you with extra stuff you don’t really need.

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    Punctuality & SpeedStaffCommunicationHonesty & Transparency

    Reviewed May 5, 2023

    The manager was friendly, professional and honest. Keep me informed and the service was on time. I would definitely recommend to a friend and I'm coming back with my wife's car. Clean, comfortable waiting area. I'll be back. Good service. Nice place.

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    Punctuality & Speed

    Reviewed May 5, 2023

    I’ve been taking my cars for service at Little Egg Harbor Mavis for about 3 years now. Jaime and Doug are the best. I always been treated as if I was family. They have stayed open later to finish my car. They have a great crew working there. They have literally rebuilt 3 cars for me. Mavis should be proud that these guys represent their company. Thank you so much.

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    Staff

    Reviewed May 5, 2023

    They were friendly, gave me all the info I needed and met expectations. I even left a little sooner than I thought. :) I popped in with a near flat and thought I was in for a long day. Happy to come have across them. Thank you!

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    Maintenance

    Reviewed May 5, 2023

    I went to Mavis close to closing and had a problem with a tire. The manager Cory immediately jumped on it and had Darnell (who was also great) fix the tire!!! Great job Cory and Darnell! Will be back to Mavis.

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    Staff

    Reviewed May 5, 2023

    I had a great experience at Mavis. Especially, Ms. ** at the front counter. Very courteous and friendly. The service was spot on with the timing. They really make the customer feel welcome and appreciated. The whole team was great. I highly recommend this location. Thanks!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 4, 2023

    Was 500 miles from home in my retail store’s 14 foot panel truck and needed a new tire. It was Saturday and commercial places were closed in the Concord North Carolina area. When one Mavis location could not accommodate the truck size, Boyd called another location and set everything up. George and all of the folks at the Concord Parkway, South location were excellent. I ended up buying four tires! Nice, professional, prompt! Can’t say enough good things about the business!

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    Sales & Marketing

    Reviewed May 4, 2023

    I was able to walk in and get the service I needed within a reasonable amount of time. They made sure that all issues were resolved. I would use their services again and refer others to this very same location. I am very satisfied with my experience at Mavis Discount Store. Thank you.

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    Punctuality & SpeedStaff

    Reviewed May 4, 2023

    Had the best experience in Cortland Mavis location, they were very fast and very kind! Especially the guy named Scott was very helpful, explained and helped me to choose the best tires for my car and also we discussed about further services that I would need for my car! Will go back again!

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    Staff

    Reviewed May 4, 2023

    Excellent service from the young lady there.. I even applied for credit (and I never do) and got approved. Keep up the good work. I will be returning in the near future for a complete tire inspection and installation on all three of my vehicles.

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    PriceStaffRates

    Reviewed May 4, 2023

    Always a great experience at Mavis in Rhinebeck. The Staff is very friendly and knowledgeable about all products needed for my car. Fair priced and on time when I go in to be serviced. Their mechanic is one of the best around.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 3, 2023

    I've been coming to this location since 2021. This has by far been the best service I have received with Jose at the forefront. It was clean and quiet. They removed the TVs which I absolutely loved because I hated seeing or listening to the trash playing on the TV while waiting. I look forward to them adding back the tables that we can use to get work done while we wait. Jose was awesome and I appreciate his fantastic customer service!

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    Customer ServiceStaff

    Reviewed May 2, 2023

    Amazing customer service and knowledgeable assistant manager answered all my concerns. I feel confident that I will be a long time customer and will make sure my entire family and friends use this Mavis Lumberton location for all our car service needs.

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    Customer Service

    Reviewed May 1, 2023

    Had good customer service. Appreciate these guys. They did stuff they didn’t have to. No cap. I would tell everyone to get with them. They treated me like king and I love these tires especially in the rain lol. Go your tires from them y'all.

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    CoverageStaff

    Reviewed April 30, 2023

    Friendly and very respectful. Didn't try to get me to purchase anything extra and listened to what I was saying. And asked questions about what I needed to be done to make sure they covered all my needs. And also gave feedback to my questions. They didn't keep me guessing. I knew everything that was going on with my car. And they even tried going out of their way to help me get a ride to work and back home.

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    Staff

    Reviewed April 30, 2023

    After noticing doors open on the store Sunday morning I stopped in to inquire on a trailer tire. Was broke down about 1 mile up the road. The staff got me a tire and got me going asap. Nice folks. Thank you.

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    Staff

    Reviewed April 28, 2023

    My brakes were wore down to the ground but the Mavis crew specifically Brian & Louis were wonderful with helping me. They real nice & respectful & most definitely helpful. Will come again. Brian also showed me ways that I could prevent my car brakes from being seriously worn out like that.

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    Staff

    Reviewed April 28, 2023

    The place is clean, everyone is friendly and seem to be a nice close group. Kevin didn't push for anything, just showed me a problem with my tires and made me aware of my options and what can be done. Friendly staff and great service!!

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    Staff

    Reviewed April 28, 2023

    The men that worked there were so nice and pleasant. Explain everything to me. Answered all my questions and helped in out in a big way. I will always go there for tires. Very clean, quiet, reasonable place. They had my car done in the time frame.

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    Punctuality & SpeedMaintenanceStaffResolution

    Reviewed April 28, 2023

    The staff is professional and polite. The work was done in a timely matter. These guys explain the issue in detail. There is no question if I will use Mavis tire again And again. They do a really great job on diagnosing and fixing the issue. The waiting room is clean. The children’s area is very nice. I’m also impressed that the bathrooms are clean and tidy as well. Thank you, guys!!!

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    Customer ServicePricePunctuality & SpeedMaintenanceStaffRates

    Reviewed April 26, 2023

    Car was brought in for a tire not holding air and a brake complaint. Service and communication was fast and efficient. Staff is friendly and everything was completed at a fair price! Would highly recommend for tires, brakes, and general maintenance.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 26, 2023

    Mechanic solo very informative on services provided. Solo great explanation on what was needed. Very prompt and professional. Stan provided great customer service. Frank auto gave great customer service, and was very friendly. This location shows very good customer service.

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    Punctuality & SpeedHonesty & Transparency

    Reviewed April 26, 2023

    I had an appointment to get 4 new tires and a alignment, I was in and out in less than an hour. Got my tires, no alignment was needed. I'm very pleased with the service and the honesty. I would 100% recommend the Horseheads Mavis!!

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed April 25, 2023

    As always they're always friendly and professional. Maybe I'm also lucky, but I never wait very long to have my vehicle serviced. I will continue to come back because it has been a honest shop to deal with. I'm glad I found this place, it has the family owned vibe going. Plus they take care of veterans.

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    Staff

    Reviewed April 24, 2023

    Our brake pedal felt so soft when we pressed on it that we had better get the brakes fixed. Our Prius is 19 years old and we never needed new brakes. The man checked our car and said our brakes were fine. We were amazed. Then he asked when did we last add brake fluid. We confessed "never". They added the brake fluid and the car was good as new!!!

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    CoverageTechPriceStaffRates

    Reviewed April 23, 2023

    I would highly recommend this store. They fixed my brake problem after another store told me that I just had to clean up the excess brake dust. They were professional and friendly. Prices are very competitive. Thank you for excellent service.

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    Customer ServicePricePunctuality & Speed

    Reviewed April 23, 2023

    I had to take my vehicle in for what I thought was a transmission issue. Mavis informed me I needed a tune up and coil packs. The services were quick fast and efficient! Cost was reasonable. Great customer service! I will be back in the future.

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    PriceStaffRates

    Reviewed April 21, 2023

    I was faced with the problem of having to replace all 4 tires on my car and very concerned about it. A friend recommended Mavis Tires. They offered a great price on quality tires and completed the service in under an hour. They were professional and respectful with me through the entire process. I highly recommend them and I’ll return to them for other automotive services.

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    Punctuality & SpeedStaffTransparencyCommunication

    Reviewed April 20, 2023

    Alexis helped us get in/out quickly and within budget! He was polite and kept me updated on the progress. I had a sick child with me while in the shop and he knew to get me out as quickly as possible. He even taught me a little something about my car.

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    Staff

    Reviewed April 19, 2023

    I was very pleased with the service representative Deidra at Mavis Tires in Hiram. She was very hospitable. I had to bring my vehicle back a few times for the same problem but on the 3rd. visit I met Deidra and she made me feel comfortable and explained if I had any further issues to bring my car back. Thanks Deidra for making me feel comfortable at Mavis Tires.

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    Customer ServicePriceStaffRates

    Reviewed April 19, 2023

    I needed 4 new tires for my mini Cooper and Earnesto was helpful and kind. He answered all my questions and I rate him 5 stars on customer service! He explained everything and priced it and told me how long it would take. I walked to Walmart and Tuesday Morning and shopped and when I was done so was my car! Tires look so much better !!! Thank you Earnesto and Mavis Tires, Brandon!

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    Punctuality & SpeedStaff

    Reviewed April 18, 2023

    Chris and the team were very professional. They looked at my tire, diagnosed the issue quickly and give me options to correct the problem. Chris explained the options clearly and helped me make the best choice. Wait time was minimal despite them being pretty busy.

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    PriceMaintenanceStaffResolution

    Reviewed April 17, 2023

    Jessica & team was fantastic and went way above & beyond. My car was not cooperating but they didn’t stop until they could fix the issue w/ confidence. The quote was more than fair and experience was better than the dealership. Thank you!

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    MaintenanceStaff

    Reviewed April 17, 2023

    The service, courtesy, quality and professionalism of the manager and technicians was exceptional. I would highly recommend this location. Cory had to redo a poor job brake pad replacement job a privately own repair shop did. The repair was completed on time with very little inconvenience to me.

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    Sales & MarketingPricePunctuality & SpeedMaintenanceStaffRates

    Reviewed April 16, 2023

    Warm and friendly environment. Representative who greeted me was polite and efficient and explained prices and discounts available. My car was serviced quickly and checked that certain components were in working order. Highly recommend this place! I will be back for routine maintenance in the near future.

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    Punctuality & SpeedStaffTransparency

    Reviewed April 16, 2023

    Chris is a great help in advising me with what my car needs and keeping me updated on the service progress while I was waiting. All staff was courteous and I will be back for my new tires in the very near future.

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    PricePunctuality & SpeedStaffRates

    Reviewed April 15, 2023

    They were fast, clean, knowledgeable, and prices were great! They got me in and out and were able to answer any of my concerns that I had with my brakes making noise. They changed my oil and did a great job all around!

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    Punctuality & SpeedStaff

    Reviewed April 15, 2023

    These Mavis guys are really great! Can’t believe how fast They took care of me as wel as in a great manner thanks Zac!! Professional friendly and non prying. Will be coming back soon for further service! May get brakes done as well as other work.

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    Customer ServicePriceStaffRates

    Reviewed April 15, 2023

    Mavis is a very professional place to do business with. I got my brakes and calipers replaced and new set of tires. The staff were very professional, it was always clear communication, no hassle when it came to the different prices you can select that will fit your budget. They had many cars at the time I dropped my car off and they were still able to do my brakes in a timely manner. I would recommend this place to anyone. 5 stars to the staff and supervisor who also assists with helping me.

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    Staff

    Reviewed April 15, 2023

    Great service and Steve is awesome. 2nd time dealing with him. Hope he stays here for a while. I know sometimes there's staff changes but hopefully not this time. Have had my husband get tires there last year. Have the Mavis card also.

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    PricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed April 14, 2023

    Mavis in Latham got me in quickly, and provided excellent, prompt and honest service. Price was great and the team was friendly. Purchased tires here last year and they were excellent. They did a great job with oil change and battery replacement. They are also not condescending. They treat all their customers well and I feel very comfortable taking my car there.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed April 13, 2023

    One of the best experiences with car repair services I've had. Without an appointment, had front brakes replaced in a matter of hours. Very friendly service, and they offered discounts on parts. I was blown away because a week earlier, I had my rear brakes replaced by a Cadillac dealership for double the price. I found out they use OEM parts as well. I highly recommend going to this Niles location.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 12, 2023

    I couldn’t have been taken care of better. Lou, I think he’s the manager, he explained everything upfront gave several options, never felt they were trying to sell me anything I didn’t need. They didn’t have my tires in stock. He made some calls and had them the that day. Great experience. Would highly recommend.

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    Staff

    Reviewed April 11, 2023

    The people at Mavis are very professional, hardworking, and very helpful. The Boss Mike was really good as well. He’s very helpful and fair as well. If I have anymore car problems I’ll be there, I’ll definitely recommend my friends to go there as well.

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    Customer ServicePriceHonesty & Transparency

    Reviewed April 10, 2023

    Extremely honest. Great customer service. They completely went over my wife’s car and made sure they only charged and fixed what was needed. The dealership wanted to do things that wasn’t needed. Would recommend to anyone that wants honest people working on their car.

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    PricePunctuality & SpeedRatesHonesty & Transparency

    Reviewed April 8, 2023

    My tire was leaking quickly and I hurried to my friends at Mavis, although, they were EXTREMELY busy, there was no rush at the counter and they were honest with me that it would take some time. They handled my issue of a screw in the side of my tire. Although they did not have the tire I wanted, they had a close fit and made it work for me. Price was great and NEVER was I pushed into anything. I have always been treated great by this location and will be back to match my tires when I wear a little more of the other 3!!!

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    PricePunctuality & SpeedStaffRates

    Reviewed April 8, 2023

    Pleasant and professional service overall. The children’s area was clean and fun. Service is helping the car. Price was acceptable. Will go back. Great area to walk around. Beautiful building and decorations. I can’t wait to go back. God is good!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 7, 2023

    Prompt, professional attention, safety first. Customer-oriented… Customer service is excellent… We are repeat customers and wouldn’t go elsewhere. Hours are convenient and appointments are available, top-notch safety first. Also they keep you posted on the progress which is helpful.

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    PricePunctuality & SpeedStaffRates

    Reviewed April 7, 2023

    This is the second time I have purchased tires from Mavis. They are very nice and friendly and they are very punctual and quick. I was told what the price would be and that's exactly what it was. No surprises.

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    PricePunctuality & SpeedStaffRates

    Reviewed April 7, 2023

    Brought my truck in for basic oil change tire rotation and tire balance. Service was proform fast and accurately. RIch let me know I was in need of rear brakes and gave me pricing. Will continue to use Mavis because the staff is professional and friendly and they have convenient late hours to have work done after work. I would recommend the Mavis in Fort Lee to anyone!!!!

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    Customer ServiceSales & MarketingStaff

    Reviewed April 6, 2023

    This place has been really great! I only wish you were a full service garage. Great communication, friendly and helpful. I have gotten new tires, oil changes, inspections. I never feel that they try to sell me what I don't need and get the work done as requested.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed April 6, 2023

    Stopped in over the weekend to get a slow leak checked out. Took me right away and fixed the leak in no time. Best of all, they were friendly and professional. Very happy with the work and service. Definitely recommend.

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    Customer ServiceMaintenanceStaff

    Reviewed April 5, 2023

    Had broken my torque wrench. Called Mavis to see if they could help me put my wheels. They took me in without a fuzz. Arturo was a Class A mechanic, he took my care of my Mustang GT like if he owned it. I wish more service centers could perform like this.

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    Customer ServiceMaintenanceHonesty & Transparency

    Reviewed April 5, 2023

    This Mavis service center in Copiague is honest and has always done great car repairs for my automobiles. The repair times is also in timely. I've never had a problem in the many years coming to this location. I would recommend the Copiague location to anyone needing car repairs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 5, 2023

    Having an oil change and a tire rotation was remarkably easy at this Mavis location. I called, but an appointment was not necessary. The technician took exactly the amount of time estimated. Everyone I encountered was pleasant and helpful. I will be returning for all my automotive needs.

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    Punctuality & Speed

    Reviewed April 4, 2023

    The manager there are top notch. Would def go back, they were fast, easy to work with, and went above and beyond for me. I couldn’t be more thankful. Gavin and Ryan saved me a bunch of money in the process.

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    Staff

    Reviewed April 4, 2023

    I have been taking my vehicles to the Mavis Tire in Kerhonkson NY for several years. All of my experiences there were positive. The managers there are knowledgeable, friendly and very professional. They communicate well what's being done, if any other repairs are needed and they don't try to sell you something you don't need. The techs there are skilled and hard workers. It's a great place to get your vehicle serviced and repaired.

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    Staff

    Reviewed April 3, 2023

    Absolutely love going to Mavis. No matter which store I go. The staff is friendly and greet everyone as they come in. Patient and gladly answer any questions that I have. I am always pleased when I leave with the work they do.

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    PricePunctuality & SpeedRates

    Reviewed April 2, 2023

    I came in on a Sunday afternoon without an appointment. I had a flat tire. They took measurements, gave me estimates, we agreed on one. My car was ready before I could finish lunch nearby. Great Service and Price.

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    Sales & MarketingStaff

    Reviewed April 2, 2023

    Everyone was so friendly. They took me right in. They didn’t pressure me but made suggestions. I’ll definitely go back and recommended them to friends and family. I was very impressed with how courteous they were. I brought my 6 year old daughter in with me and she was even impressed with how clean and organized the store was. She loved looking at all the tires.

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    Customer ServiceStaffBilling

    Reviewed April 2, 2023

    John & Jose .. Extremely professional and superior customer service ..Somers Point Mavis will always be the car repair shop for our family. We had to have a very large repair done on one of our cars and we were able to qualify for a Mavis credit card that really helped our financial situation. We wouldn’t even have known that this credit line was available without help from John and Jose. They are really there to help in any situation.

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    PricePunctuality & SpeedStaff

    Reviewed April 1, 2023

    I recently needed my tire sensors replaced. These folks were amazing and quick handling the issue. If there was an issue during replacement, they came & checked with me. The cost was reasonable! Highly recommended! I'll be going back when I need help with my car!

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    Staff

    Reviewed March 31, 2023

    The whole experience was great. The service especially. I have some wear on my old car so I plan on coming back to do more work. The staff is very knowledgeable about my car and some of the fun stuff I plan on doing to my car as well.

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    PriceStaffRatesHonesty & Transparency

    Reviewed March 30, 2023

    Great team that works there. John ** and Tiff thank you so much. Would definitely be back. Great services and would definitely recommend my friends and family to this place. They are honest and true to their word with great prices and staff.

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    Staff

    Reviewed March 29, 2023

    I love coming to Tuffy. They do a wonderful job. I have never had any problems once they have completed work on my car. The staff is very friendly. I would recommend to a friend. My old car I had it’s still running because of the work they did.

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    Sales & MarketingPunctuality & SpeedMaintenanceStaff

    Reviewed March 29, 2023

    Quick, friendly, just all around great service. I didn’t have to wait long at all for my car to be serviced. The staff offered to change break fluid but didn’t pressure me into it. I’m definitely going back to Mavis.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed March 24, 2023

    I would highly recommend Mavis Tires, great customer service, knowledgeable, friendly and care was done on time just as they said it would be, no waiting, kept to schedule. Did not try to sell me anything. Pricing was competitive.

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    Staff

    Reviewed March 24, 2023

    Everett and I think the other guy's name was Chris were very professional. I appreciate their help. I drove from San Antonio to Poughkeepsie to bring my daughter her car. It needed an oil change after I got here. They were very helpful.

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    Punctuality & SpeedStaff

    Reviewed March 23, 2023

    The staff here does a good job and is extremely knowledgeable, helpful, and friendly. I will continue to do business with them and suggest their services to friends and family! And they were able to take me without a appointment and I was in and out the door in 30 minutes!

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    Staff

    Reviewed March 23, 2023

    They are always professional and do what is exactly needed. Very informative on vehicle progress. I’ve never had an issue here. They have always been very good with the work they do and if there is any other problems found they will surely let you know and they don’t pressure you on extra things but they will give you their expertise as needed which is always welcoming knowledge. Sometimes I don’t catch everything on my own vehicle and if anything spotted they will let ya know what’s up.

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    Customer ServicePriceStaffRates

    Reviewed March 22, 2023

    Excellent service! Have gone there for numerous service calls including new tires for several vehicles and most recently for new brakes. They are always very courteous and check everything very thoroughly! The prices are great as well. I am very happy with their work and will continue to take our cars there!

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    Punctuality & Speed

    Reviewed March 21, 2023

    I missed my appointment but came later and they were able to take my car for my oil change while I waited. Waiting area was comfortable and I was able to read my book. There was also a vending machine for drinks and snacks.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 21, 2023

    Service was extremely quick. I was given multiple price point options and was able to choose what I could afford with zero pressure and given good info to make my decision. Service was done within an hr. When I called ahead they took all my info to start a ticket to save me time as I sat on the side of the road with multiple flat tires. Knowing they were ready and waiting really helped me stay calm in my situation.

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    PriceStaffRates

    Reviewed March 20, 2023

    Great service. In and out. No problem. Great price and real helpful staff. Came in for a tire patch and they did it swiftly and never tried to push new tire. Would recommend the store to anyone who needs tires or brakes.

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    Punctuality & SpeedTimeliness

    Reviewed March 20, 2023

    Great service. Provided with fast and service after another tire shop dropped the ball the same day. I went in last minute and after about hour I was out the door with new tires. Would highly recommend Mavis to a friend.

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    Coverage

    Reviewed March 19, 2023

    I was in Birmingham and had a screw lodge in one of my tires. I went to 2 different tire repair shops before finding one (Irondale Mavis Tires) that could repair my tire within an hour since I needed to get back on the road to Enterprise. Randy and his team had my tire repaired in about 30 minutes. Great service!

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    Punctuality & SpeedStaff

    Reviewed March 18, 2023

    My experience was great! Every time that I have gone to the Phenix City, AL Mavis store all employees have been very polite, respectful, and helpful. When we realized that my car needed tires quickly before going on a 10 trip, Mavis had the tire we needed and put them on. Their pleasant and exceptional service is why we keep going back.

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    StaffHonesty & Transparency

    Reviewed March 17, 2023

    The facility was well kept. From the front door to the restrooms. All the employees were cleaning as I pulled up in between cars. The associate at the counter named Saban was great at answering my questions. He was very knowledgeable and seemed pretty confident in their product. He didn't push stuff on me I didn't ask for. I had just come from Brakes For Less a competitor who told me I needed brake pads and rotors all the way around. Mavis did an honest inspection of the braking system and told me what I needed. I would recommend them to anyone old or young that may not know about cars and feel pretty good that they didn't get taken advantage of. Great brand and I will bring all my cars to them moving forward.

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    CoverageMaintenance

    Reviewed March 17, 2023

    I went in for a wheel alignment because I just had new tires put on at Walmart. Horrible experience at Walmart. Turns out the balancing was not done correctly at Walmart and Mavis was able to fix my problem with just some balancing and didn’t do unnecessary work. I will definitely Mavis again,

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    Punctuality & SpeedStaffTimeliness

    Reviewed March 16, 2023

    I needed a Car Inspection the same day that I walked in for a vehicle I had recently purchased. The staff was courteous and willing to fit me in for a quick inspection and after 15 or so min they were done. I gratefully wasn’t upsold on anything I didn’t ask for or didn’t need. 11/10 experience.

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    PricePunctuality & SpeedStaffRates

    Reviewed March 15, 2023

    Very long term customer. Always happy with work. If there is an issue they take care of it quickly, numerous sets of tires over 2 decades and a bunch of cars. They even found an issue with a new car that I had to take to the dealer and get the turbocharger replaced or I could have blown the motor up. The service is great at a fair price.

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    Mavis Discount Tire Company Information

    Company Name:
    Mavis Discount Tire
    Year Founded:
    1949
    Address:
    358 Saw Mill River Rd
    City:
    Millwood
    State/Province:
    NY
    Postal Code:
    10546
    Country:
    United States
    Website:
    www.mavistire.com