Mavis Discount Tire Reviews
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About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
Visit www.mavis.com- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Helpful Reviews
Mavis Discount Tire services
Mavis Discount Tire is known for offering name-brand tires at discount prices, but it also performs multiple services for cars and trucks. Some of these services include:
- Tire repair: Mavis Discount Tire repairs punctures in the tire tread to prevent further tire damage and maintain proper tire air pressure. When you have a flat tire replaced at Mavis, it also includes rebalancing in its repair services.
- Brake services: Mavis Discount Tire offers free brake inspections and can take care of high-pitched squealing, grinding noises and other issues preventing your car from stopping safely.
- Muffler and exhaust: Mavis Discount Tire replaces mufflers, tailpipes, catalytic converters and exhaust systems every day. Its services can help reduce engine exhaust noise and increase engine performance.
- Wheel alignment: Mavis performs computerized wheel alignment daily. The service can extend the tire tread life and improve fuel economy. Proper wheel alignment also reduces suspension wear.
- Shocks and suspension: If you notice your vehicle shocks are broken, damaged or leaking fluid or that your ride has become increasingly bumpy and bouncy, it could be an issue with your shocks, struts or suspension system. Mavis Discount Tire inspects your vehicle and makes any necessary replacements or repairs.
- Inspections: Mavis Tires and Brakes offers inspections in New York, New Jersey and Pennsylvania.
- Oil change: When you get your oil changed at Mavis Discount Tire, the company includes a free safety check. It adds up to 5 quarts of oil and changes your filter. Mavis employees use a clean oil change technique that ensures any old motor oil from your car is caught and recycled properly.
- Car battery: If your car is not starting or you've had to jump-start your car, it may be time for a new battery. Mavis Discount Tire Offers battery testing and replacement services at all of its locations.
- Tire rotation: Rotating your tires extends your tire tread life, helps preserve balanced handling and maintains traction. To keep the treadwear warranty valid, most tire manufacturers require regular tire rotation.
Mavis tire prices
Mavis Discount Tire offers promotional codes, deals and discounts on its website for tire services. Some of its discounts include 10% off for essential workers, six-month special financing and rebates on name-brand tires such as Continental, Bridgestone and Goodyear.
Customers can also print coupons and redeem them at any Mavis Discount Tire location.
Since tire prices vary greatly based on the manufacturer, vehicle type and size, we recommend using the Mavis Discount Tire search feature to look for tires specifically made for your vehicle.
Prices for popular vehicles include:
- Tire prices for a 2015 Ford F-150 King Ranch 4x2 range from $116 to $265 per tire.
- Tire prices for a 2000 Honda Accord SE range from $45 to $126 per tire
- Tire prices for a 2019 Infiniti Q50 Luxe range from $92 to $252 per tire
- Tire prices for a 2006 Volkswagen Beetle range from $54 to $239 per tire
Prices on the lower end are for entry-level series, while more expensive tires are high-performance options.
Mavis Discount Tire FAQ
How much does Mavis charge to install tires?
Mavis Discount Tire charges $20 a tire for mounting and balancing.
How much is a wheel alignment at Mavis?
Mavis charges between $80 and $100 to align all four wheels.
What time does Mavis Discount Tires open?
Most Mavis locations open at 8 a.m. on Monday through Friday.
How long has Mavis Discount Tire been in business?
Mavis Discount Tire has been in business since 1972.
Still have questions?
Do we recommend Mavis Discount Tire?
Mavis Discount Tire combines the feel of a small business with the resources, knowledge and expertise of a nationally recognized tire and auto parts store. Its 30-day price guarantee lets customers shop with confidence, and we recommend using Mavis Discount Tire for any tire purchases or necessary auto service.
Mavis Discount Tire Reviews
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Our review standards
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Reviewed Oct. 15, 2026
It's so amazing that customer service is still alive, great customer service throughout the whole experience. I won't go anywhere else. I believe this is one of the best garage experiences I have had in a long time...
Thank you Terri, for sharing your fantastic experience with us! We are happy to hear that our customer service made such a positive impression throughout your visit. It means a lot to us that you consider this one of the best garage experiences you've had in a long time. Your loyalty and kind words inspire us to continue delivering exceptional service. We look forward to welcoming you back in the future. Safe travels!
Reviewed Sept. 15, 2026
This is a great place to get your tires done at. The people who works there are very friendly and they try their best to help you with your needs and get the job done well. I like the way they handle business here and how they are dedicated to helping customers. That makes the customers want to keep coming back for services. Plus it's a new guy that works there named Garrison who is a very nice worker who doesn't mind helping others and is very helpful with your needs.
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Reviewed Sept. 2, 2026
As I parked my car a very nice man came to my car and asked did I need anything. I told him that I had an appointment at 1pm. He escorted me into the building, which was exceptionally clean. He Pulled up my info as I sat down by the window. I looked over where I had parked and my car had already been brought in for servicing. 30 minutes later it was done. I enjoyed every minute of this experience. Thank you Mavis! Job Well Done!
Thank you for sharing your delightful experience with us! We're thrilled to hear that not only did you find our facilities exceptionally clean, but that our team members provided attentive and swift service, ensuring your car was serviced promptly. Your appreciation fuels our commitment to excellent customer care and efficiency. We look forward to welcoming you again for future visits. Safe travels and thank you for choosing Mavis!
Reviewed Aug. 24, 2026
They are awesome. I never had a salesman downsale me before. I just moved down here from Pa and needed new tires. I knew what I wanted, he explained why my choice wasn't the best in this climate. I wanted Mud and snow high mileage. He explained Hydroplaning and dry rot. Sold me a lesser mileage guarantee, better suited highway tire and save me a couple hundred dollars in the process. Said he could get the one I picked if I still wanted them, Lol. A great experience.
Thank you for sharing your fantastic experience with us! We're delighted to hear that our team provided insightful advice to help you select the best-suited tires for your new location. It's great to know that our salesperson's guidance saved you money. We appreciate your trust and look forward to serving your tire and automotive needs in the future. Safe travels!
Reviewed Aug. 2, 2026
My review is for the 539 Amherst St location in Nashua, NH. I want to thank the team for installing my new Nitto Nomad Grappler 275/60R20 116H XL tires on my 2021 F150 Lariat. They took the appointment on time and finished in very reasonable time. They replace my Pirelli At plus tires and I can say the Nittos are a big improvement. I know many folks get the ridge or terra grapplers but my primary use for the truck in on road in New England. I have the 20” chrome stock rims and do not intend taking them off road. Regardless, the tires gives an incredibly smooth ride, very slight noise compared to the terra and ridge models. The ride feels sporty and more firm than the standard SL 115T tires that are stock. So far in rain and dry pavement everything is great and the tires are perfectly balanced. Thanks to the team.
Thank you for sharing your positive experience at our Nashua location! We're thrilled to hear that you're enjoying your new Nitto Nomad Grappler tires and that the installation was smooth and timely. Your detail on the ride quality and performance is valued. We appreciate your kind words and look forward to serving your future tire needs. Safe and comfortable driving!
Reviewed Aug. 2, 2026
I had a great experience at NTB Mavis. I came in needing a new set of tires, and the entire process was quick, smooth, and professional. The staff got me taken care of much faster than I expected without sacrificing quality. A special thank you to the manager, Ciara **, who went above and beyond to make sure everything was handled perfectly. She was friendly, knowledgeable, and genuinely cared about providing excellent customer service. She answered all of my questions, kept me updated throughout the process, and made the whole experience stress-free. If you’re looking for fast service, quality tires, and a team that truly takes care of its customers, I highly recommend NTB Mavis. I’ll definitely be coming back for future tire and automotive needs!
Thank you for sharing your remarkable experience at NTB Mavis! We're thrilled to hear that the entire process for getting new tires exceeded your expectations. A special shout-out to our manager, Ciara, for providing caring and exceptional customer service. We're delighted to know that she made your visit seamless and stress-free. Your kind words affirm our commitment to quality and efficiency. We appreciate your recommendation and look forward to serving your future tire and automotive needs. Safe travels!
Reviewed Oct. 11, 2026
Disappointing Tire Longevity and Unhelpful Warranty Service. I purchased a set of premium, top-of-the-line tires from this Tire Kingdom location exactly one year ago, alongside a lifetime warranty. Over the past 12 months, my Mazda CX-9 has only been driven 8,000 miles, and Tire Kingdom has been the exclusive shop trusted to handle all tire installations and maintenance. A few months ago, I brought the vehicle in for a professional wheel alignment at this location. Despite the low mileage and recent alignment, the tires are already completely bald and have reached the end of their life cycle.
When I brought the vehicle back to address this premature wear, the shop informed me that the tires do not qualify for warranty service. If the premature balding is due to a faulty alignment or improper installation, Tire Kingdom is the sole party responsible, as no other shop has touched these tires. It is completely unacceptable for a premium tire to fail after just 8,000 miles, and it is deeply disappointing that the business will not honor the lifetime warranty purchased. I expect a higher level of product quality and accountability from this establishment. I also consider these balding tires to be a road hazard therefore falling under the tires warranty. Also before someone says I submitted a complaint to the wrong company. Tire Kingdom was bought out by Mavis so no I am not mistaken.
Dear Adan, Thank you for bringing this to our attention. We sincerely regret the premature wear of your tires and understand the disappointment surrounding your warranty concerns. It's concerning to hear that your tires have worn out after only 8,000 miles despite recent alignment and maintenance work performed at our location.
We take situations like this very seriously and are committed to resolving this for you. Please allow us the opportunity to investigate the matter more thoroughly. We have generated a ticket to the Warranty team in our system but we do need the invoice information for the original tire purchase so please have that ready! Ticket is #1141528.
We appreciate your patience and look forward to the chance to make this right.
Sincerely,Mavis Tire Consumer Solutions
Reviewed Oct. 11, 2026
Updated on 10/15/2026: Yes, the regional manager did contact us regarding the issue. He asked if we still had the tires for him to see. We explained the car is used to travel for work and we didn’t have time to wait. We had them replaced after the employee at Mavis saw the car and told us he spoke with the warranty company, but all they could do was a 25% off discount for 1 tire. We told him that was unacceptable and we needed to replace the tires so that it was safe to travel for work. The regional manager said there was nothing he could now. That doesn’t seem like a satisfactory resolution or a company trying to improve.
Original review: We purchased 4 tires in April of 2026. A month later the car needed to be brought back because it was not aligned properly, if at all. 6 months later and only 10,000 miles and we were told from the dealership that the back 2 tires were worn down to only 30% life left on 60,000 mile tires. We went back to Mavis to have the issue addressed and the best they would do is offer 25% off of 1 tire. They were not willing to even prorate the tires, but simply wiped their hands of it even after admitting the alignment could have been the issue. We took it elsewhere and got much better service.
Ironically, the other business, not knowing what had happened, asked where the tires were purchased and aligned. When we told them Mavis they were not surprised at all. They told us that this was a typical move to charge for service (alignment) and not perform it. We would NEVER recommend Mavis Discount Tire in Pittston, PA. At the time, we were unaware of the recent lawsuit against Mavis charging for services they never performed.
Joseph, we appreciate you bringing this matter to our attention and deeply regret the inconvenience you experienced. We want to assure you that this is not the level of service we strive to provide our customers.
Your feedback has been shared with our management team to investigate the matter further and prevent similar situations. We would like the opportunity to address your concerns directly and make things right. We've generated a ticket in our system to the Regional Director ticket #1142552 so we can assist you in finding a satisfactory resolution. Thank you for highlighting this issue and for allowing us the chance to improve.
Reviewed Oct. 11, 2026
Went in for some rotate and balance quotes 59.95. I explained I had free rotate and balance when bought tires from NTB. She couldn’t find it then she said she made a mistake and it would be 145.00 for simple rotate and balance. I was a master tech for 23 years for a dealership and never heard of taking a tire off and balancing it for over 40 dollars a tire. This is ridiculous. I had it done down the street for 16.00 dollars a tire. This is horrible customer service.
We apologize for the experience you encountered regarding the rotate and balance service at our location. We regret any inconvenience this caused you. We strive to provide transparent pricing, and your feedback is crucial for us to improve. We are committed to addressing your concerns and created a ticket in our system to the Regional Director ticket #1142546 so we can further investigate and find a resolution. Thank you for bringing this to our attention.
Reviewed Oct. 9, 2026
After having 2 tires replaced, I left with the tire light still on and was told it would go off after driving 10 miles. Light never went off. Went back, was told my paperwork was never scanned into their system, and that I needed to spend another $520.00 for 4 new replacement sensors. This was never brought up in their inspection report. I will not go back and will never recommend them.
We apologize for the inconvenience you experienced with our service, Jim. It's concerning to hear about the unresolved tire light and the oversight regarding your paperwork. We can understand your frustration with the unexpected request for additional payment without prior notice. We take your feedback seriously and would like to address and resolve these issues. We've generated a ticket in our system to the Regional Director, ticket #1142542, so we can discuss this further and work towards making things right for you. Thank you for bringing this to our attention.
Reviewed Sept. 30, 2026
If I could give a 10 out of 10, I would. We were so impressed with the professionalism, kind and courteous help and care they took with our car. They go above and beyond the call of duty and care about their customers. We were so thankful for their help and maintenance of our car. Definitely recommend!
Thank you for sharing your fantastic experience with us, Tishri! It means a lot to know that we went above and beyond in caring for your car and that you felt appreciated as a customer. Your recommendation is greatly valued, and we look forward to continuing to serve you with the same dedication in the future. Safe travels!
Reviewed Sept. 24, 2026
Mavis Discount Tire in Aiken SC is a joke. The manager "Mr. Great Deal" James ** is not someone with a lot authority to make sensible decisions based on the circumstances that were in his control. We purchased a full set of Firestone tires with warranties from the reputable tire place 2 years ago, a year or more ago, Mavis purchased them and we had received word from them they would honor the warranty of the tires. Until 1 tire had a flat in our driveway, I pulled the OEM jack and wrench out and began to loosen the lug nuts and FULL STOP - the lug nut caps broke off. I couldn't remove them to get the tire to Mavis. Called, I think the manager answered it was hard to tell with the low volume, but said they would take a look at it for us.
Took it in. Dropped it off, no call from them for 3 days, initiated the call, was told by someone else there, that they couldn't figure out to safely remove the tire from the vehicle. BUT what they did do was polish the lug nuts smooth and round. Thanks to the low bar company that ensures that their inexperienced, untrained technicians, we found a great shop that did it the same day for 69.00.
Thank you for reaching out, David. We apologize for the inconvenience you faced at our Aiken, SC location. It's concerning to hear about the difficulties you encountered with the lug nuts and the delay in communication. We are committed to providing reliable service, and it seems we fell short in this instance. We appreciate you bringing this to our attention, as it helps us improve our processes and training for better service in the future. Please know we are here to assist and eager to connect with you. Please call us at 914-984-2500 option #2 at your convenience.
Reviewed Sept. 15, 2026
Extremely disappointing experience with this Mavis Store located at 200 Northern Blvd, Great Neck, NY 11021. Due to a system issue, the four Hankook Kinergy PT H737 tires I had purchased for $114.99 each and had an appointment to go in on August 29th, 2026 for were unavailable when I arrived. I was offered Blackhawk tires for $115.99 each and agreed, reasonably believing they were the Blackhawk IcePrey BW10 - the ONLY Blackhawk tire listed on Mavis’ website.
Instead, I was given old-stock Blackhawk Street-H HH01 tires that weren’t even listed on Mavis’ website. Afterward, I found the same tires selling for roughly $44 from a third party on Walmart, despite being sold them at $115.99 each. These tires by the way are far inferior to the Hankook I was originally scheduled to have installed at $114.99 each and so I reached out the same day to raise the issue and to see what could be done.
When I complained about this bait-and-switch tactic; Mavis’ only proposed solution was a price match which they probably already knew wouldn't go anywhere because they only honor a match against specific competitors and given how old this tire was, it was unlikely that any of them carried the four bait-and-switch tires installed.
When I continued to complain, they then escalated me to a regional manager, who contacted me on September 8 and promised an update the following day. That never happened. Customer service subsequently made six unsuccessful attempts to reach the regional manager, leaving voicemails each time. Mistakes happen. What is unacceptable is substituting a substantially cheaper, old-stock tire without clearly disclosing what was being installed, then offering a “solution” that was impossible to use, and ultimately failing to follow through when the issue was escalated.
After years of giving Mavis my business and recommending them to others, this experience has completely changed my view of the company. I expected transparency and a reasonable effort to make things right. Instead, I got an expensive lesson in checking exactly what Mavis is putting on your car before you leave the store.
We sincerely apologize for the experience you had at our Location. Your longstanding loyalty means a lot to us, and we are truly sorry for not meeting your expectations this time and being unable to honor your price match request due to the price match policy not approving third party vendor pricing. Based on our internal ticket it does appear you connected with our consumer solutions team that advised why the price match was denied. If you find any other verifiable qualifying price that was less than ours we would be happy to review it. Thank you for bringing this matter to our attention.
Reviewed Sept. 15, 2026
I've used Mavis many times in the past. Today I simply had to drop off a disused tire, and still received the same prompt courteous service I have experienced in the past. Could not be happier. I will continue going to them in the future for my car needs.
Reviewed Sept. 15, 2026
Prices were pretty expensive, just a rear brake job cost almost $300. Ceramic brakes are only 60 bucks That's $240 in labor just for rear brakes. I asked them to do a tire rotation. They had my truck for 2 and 1/2 hours and when I go to pick it up the guy informs me that he forgot to do the rotation 🤷
Dear Customer,
Thank you for bringing your experience to our attention. We apologize for the oversight regarding the tire rotation and any inconvenience this has caused. We understand your concerns about the pricing and time taken for the brake service and value your feedback.
Please let us make it right by reaching out to discuss this further. You can contact us directly at 914-984-2500 ext 6550 so we can address your concerns and improve our service for you. Your satisfaction is important to us, and we appreciate the opportunity to ensure a better experience in the future.
Thank you for taking the time to share your thoughts with us.
Sincerely,Mavis Tire Consumer Solutions
Reviewed Sept. 15, 2026
My only complaint is how long it took to remove a nail and replace the tire on my car. Employees are extremely professional, friendly and kind.
Reviewed Sept. 12, 2026
Excellent service. Very cordial attendants. Proper facilities.
Reviewed Sept. 10, 2026
Amazing Service! Employees were very nice, helpful and knowledgeable. Tires were very reasonable too. Highly recommend Mavis!
Thank you for sharing your wonderful experience with us, Dawn! We're thrilled to hear that our team provided you with helpful, knowledgeable service and that you found our tire prices reasonable. Your recommendation means a lot to us, and we're delighted to have exceeded your expectations. We look forward to seeing you again in the future!
Reviewed Sept. 9, 2026
The staff at Gardiner Mavis gives you the facts what needs to be done to resolve your issue without any upsell or pressure. They are truly concerned to giving you back on the road safely.
Thank you, Craig, for sharing your positive experience with us! We're thrilled to hear that the team at Gardiner Mavis delivered professional service, focusing on providing factual advice without any pressure. It's our goal to prioritize safety and ensure our customers feel confident on the road. We truly appreciate your feedback and look forward to serving you again in the future!
Reviewed Sept. 5, 2026
Absolutely wonderful service here! Shellie and her team never disappoint. I always feel welcome as soon as I walk in the door.
Thank you for sharing your wonderful experience with us, Andrew! It's truly rewarding to hear that Shellie and her team consistently make you feel welcome every time you visit. Your kind words reinforce our commitment to providing exceptional service. We look forward to continuing to serve you in the future.
Reviewed Sept. 3, 2026
Always a pleasure to do business with Mavis of Cream Ridge.
Thank you for sharing your wonderful experience with Mavis of Cream Ridge! We're delighted to know that you consistently find pleasure in doing business with us. Your satisfaction is incredibly important to us, and we look forward to continuing to provide you with excellent service in the future. Safe travels!
Reviewed Sept. 1, 2026
The staff at the Shreveport-Barksdale Hwy location were extremely professional and inviting. They wanted to make sure I was fully informed of the service they were providing as well as potential maintenance issues that could arise in the future with my vehicle.
Thank you for sharing your great experience at our Shreveport-Barksdale Hwy location! Your appreciation reinforces our commitment to providing exceptional customer care. We look forward to welcoming you back for any future service needs. Safe travels!
Reviewed Aug. 31, 2026
If you want to be totally offended and talked down to while listening to profanity laced rants just stop by the Willis, Texas store and listen to the manager Matt. Totally unprofessional.
We sincerely apologize for your recent experience at our Willis, Texas location. It is important to us that all interactions with our staff are respectful and professional. We take these matters seriously, and your feedback helps us address and rectify such issues. We have created a ticket to the Regional Manager, Devin, in our system #1128381. Please reach out to us to provide your best contact number. Thank you for bringing this to our attention, and we are committed to making improvements.
Reviewed Aug. 30, 2026
Unprofessional and disrespectful of customers' time. Arrived for a 9:00 AM alignment appointment. The employee showed up late (9:02 AM), unlocked the door, and immediately drove off to McDonald's. After returning and making me wait until 9:12 AM, he told me the technician probably wasn't coming in. He left me waiting with no updates while he did other things outside, so I left. Do not recommend this location 1014 Route 46, Ledgewood, NJ 07852.
We sincerely apologize for the inconvenience you experienced at our Ledgewood, NJ location. Punctuality and communication are paramount in our service standards, and it’s disappointing to hear about the delays and lack of updates during your appointment. We appreciate your feedback, as it highlights areas needing immediate improvement. Please consider reaching out to us directly at 914-984-2500 option #2 so we can address your concerns thoroughly and strive for a resolution. Thank you for bringing this matter to our attention.
Reviewed Aug. 29, 2026
In November 2025 I paid for two new tires. Lo and behold after breaking down: Mavis put wrong size tires on AWD car and the brand was not what I paid for. Think about what could have happened: kill someone, myself, mess up my powertrain which would cost $1ks. Went back for a refund on 8/28. Dealt with the manager, Tori. She advised she left a message for her boss Ellis. With no ETA to resolve. As I waited outside I called their corporate office in NY. Gentleman informed me Ellis is the highest up as he has no boss. I am waiting in the abyss. I personally called the RTA Ellis, and he informed me he has to go through proper channels, and me sitting in their showroom will not make it go quicker. I am posting this with no resolution. As I have to leave and “wait” for my refund. It’s now 8/29- still no resolution. Inspect your tires and ensure you get what you paid for.
Dear Mary, we truly apologize for your experience. We see a ticket in our system reflecting a refund being performed on 8/29 work order #148058. We truly appreciate you allowing us the opportunity to resolve this for you!
Reviewed Aug. 28, 2026
Excellent service, very respectful, my 2nd time going there, this will be my go to place from on.
Thank you for sharing your positive experience with us, Kathy! It's wonderful to know that we have become your go-to place for your needs. We appreciate your loyalty and look forward to welcoming you back in the future. Safe travels!
Reviewed Aug. 26, 2026
Battery was put in car quickly & I was treated very nice
Thank you, Carolyn, for sharing your positive experience! We're happy your car’s battery was replaced quickly and that you received such friendly service from our team. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service in the future. Safe travels!
Reviewed Aug. 26, 2026
I have a great experience at Mavis, Nick and the crew were very friendly and helpful. Nice clean shop. Exceptional service.
Thank you for sharing your awesome experience at Mavis! We're very happy Nick and the team provided you with friendly and helpful service in our clean shop. We appreciate your kind feedback and look forward to welcoming you back for future visits. Safe travels!
Reviewed Aug. 24, 2026
Ryan **, manager at the Clayton NC location was fantastic. Ryan was professional, courteous and resolved my issue and had me back on the road quickly.
Thank you for sharing your positive experience at our Clayton NC location! We're happy Ryan provided fantastic service by resolving your issue quickly and professionally. It's wonderful to know that his courteous assistance got you back on the road in no time. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service. Safe travels!
Reviewed Aug. 24, 2026
My mom and I came here for tires and an oil change. We received amazing service. We had options and he explained everything as well. Very satisfied and definitely coming here for any services I need in the future.
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your mom received amazing service during your visit for tires and an oil change. It's great to know that you appreciated the clear explanations and options provided. Your satisfaction is our top priority, and we look forward to welcoming you back for any future service needs. Safe travels!
Reviewed Aug. 20, 2026
Thankful to have 4 new excellent tires that are aligned properly. Feel safe and secure driving my CR-V Honda again.
Thank you, Barbara, for choosing us for your tire needs and sharing your positive experience. We're delighted to hear that you feel safe and secure with your new tires. Ensuring your vehicle's performance and your peace of mind is our top priority. We look forward to assisting you in the future. Safe travels!
Reviewed Aug. 19, 2026
**DONT DO IT** **GOING TO SMALL CLAIMS COURT.** Went to location to have fuel injector #2 replaced (pulled an inj #2 misfire). Upon replacing injector #2 mechanic broke inj #4. COST - $1300...... ONE generic REMAND Injector. Vehicle made it almost home before problem restarted. Took my vehicle to another local shop that took pictures of the broken inj #4 (now pulling all kinds of new codes). Very obvious Mavis Tire broke the injector upon replacing #2 injector. Spoke to manager store... then regional manager... Was told Mavis would reimburse me since I had pictures as well as documentation from TWO other mechanics...four weeks later. Nothing. I have not exhausted all options other than going to small claims court which is very discouraging because I am not that type of person. I emailed numerous times to their customer service email and was met by crickets. Trust me just stay FAR FAR away!!!
We sincerely apologize for the experience you encountered with our service. We understand the frustration this must have caused, especially given the documentation you provided from other mechanics. Our records show a reimbursement check was mailed out to you on 7/23/2026 check #468319. Thank you for bringing this to our attention; we truly appreciate the opportunity to rectify this situation for you.
Reviewed Aug. 19, 2026
Forgive the length of the post, but I need to present all the facts. Since planning to give my vehicle to my daughter, having a 'safety first' mindset, we take the vehicle to Mavis where I purchase new tires in 2023. Mavis gives complimentary tire rotation when you purchase a set so of course we went to Mavis for the rotation. Well, I should have known better, considering the Ogeechee Mavis where I purchased the tires didn't originally balance them and I didn't drive 100-feet before it felt like I was driving a tank. That Mavis, subsequently went out of business. In hindsight, we should have taken the financial hit and gone elsewhere.
Nonetheless, we headed to the Pooler Mavis for the tire rotation where they tell us we need new brake pads. This may be true, although up to this date, the dealership had not mentioned wear on the brake pads. We agree since our daughter will be driving this vehicle, and fork out the + $500 and drive home on low speed-limit roads.
Well…. I drove this vehicle this past Sunday to take my momma to church and when I hit 65-miles per hour, the whole vehicle was shaking like a belly dancer. I thought the tires were going to fly off the car heading down I-16. In lieu of heading home after church, I drove straight to the Mavis in Pooler who last touched the car and explained the shaking noting it also pulled to the right at 65-MPH.
Angela, behind the counter, pulled up the vehicle history at Mavis and it didn't show that the tires had been rotated. Almost immediately, she told me we'd need an alignment. I explained that I had been driving the vehicle at high speeds, the weeks and months prior to the Pooler Mavis rotating the tires and changing the brake pads and had never felt this shaking. I merely needed them to verify their work.
Angela iterated, numerous times, that it sounded like an alignment issue. Angela called around 3:30pm (6-hours later) stating that the technician had complied their assessment and the vehicle needed an alignment. If you google what could cause a vehicle to shake at 65-miles/hour, the response is unbalance tires.We did not consent to any additional work, we picked up the vehicle and requested the diagnostic print out to know what they had looked into. Angela said they don't track that information like the dealerships do. I requested she scan the document she provided the technician.
Prior to heading to the dealership, we decide to give Mavis one more shot to redeem themselves. We took the vehicle to the Abercorn St. Mavis first thing Monday morning and WoW! What a difference. Hunter at the Abercorn Street Mavis, was very accommodating. He agreed to look at the vehicle and called us within a couple hours. Apparently the tires were unbalanced! What? An honest assessment.
Hunter had the tires balanced with weights and we took it for a spin down I-16 at 70-miles/hour with ZERO shaking. The vehicle drove just like it had prior to taking it to the Pooler Mavis. I write this to warn others. Save your time and money. If you have to use Mavis Tire, go to the Abercorn Street Shop and AVOID Pooler, GA. MAVIS!
Thank you for sharing your experience with us. We regret the inconvenience you encountered with our Pooler location. It sounds like the situation was quite frustrating, and we apologize for any oversight in our service. We're happy that Hunter at the Abercorn Street location was able to provide a satisfactory resolution and correct the tire balance issue. Your feedback is valuable and will help us improve our service across all locations. If you have any further concerns or need assistance, please don't hesitate to reach out to us at 914-984-2500 option #2. We hope to have the opportunity to serve you better in the future.
Reviewed Aug. 17, 2026
Ordered tires online at Mavis in Catskill NY. Took my order, paid $25 deposit and had my installation set for next day, which was a Sunday, which surprised me. Confirmed by text that I would be there at scheduled time. On Sunday I received a text confirming my appointment for tire installation and balancing at 3 pm. I arrived for my appointment and the manager said I was all set. After they took off my tires from the rims, they tell me my tires were not delivered and they had an alternate set for me to choose from. This was clearly a bait and switch scheme because the brand they were recommending is one I never heard of. I refused and made them remount and rebalance my tires. I live in a rural area so I had drive 45 45 minutes each way.
We sincerely apologize for the inconvenience you experienced during your visit to our Catskill, NY location. It's disappointing to hear that your tires were not available, leading to unnecessary travel and disruption. We assure you that we aim to provide reliable and transparent service to all our customers, and this situation clearly did not meet those standards. We would welcome the opportunity to discuss this matter further and ensure a satisfactory resolution for you. We found an existing ticket in our system for you #1122789. We've assigned this ticket to the Regional Manager of the area who we will do his best to make this right. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.
Reviewed Aug. 16, 2026
Staff if very friendly. Recommendation regarding tires was helpful.
Thank you for taking the time to share your positive experience with us! We are delighted to hear that our staff was friendly and that their recommendations regarding tires were helpful. Your kind words reinforce our commitment to providing attentive and valuable service. We look forward to continuing to meet your needs in the future. Safe travels!
Reviewed Aug. 15, 2026
The only person I came into contact with was Monta and he was professional and kind and answered any questions that I had.
Thank you for sharing your experience with Monta! We're delighted to hear that he provided professional and attentive service during your visit. It's wonderful to know that all your questions were answered thoroughly. We look forward to serving you again and ensuring your future visits are just as positive. Safe travels!
Reviewed Aug. 13, 2026
Great place, great people, awesome service and people.
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the great service and friendly atmosphere at our location. Providing an exceptional experience is our priority, and your kind words reinforce our commitment to maintaining high standards. We appreciate your support and look forward to serving you again in the future. Safe travels!
Reviewed Aug. 11, 2026
Max, who is the manager, worked on my vehicle. He worked efficiently and had me on my way in no time. There is no pressure. After explaining what is the issue, whatever the customer wants done is what the shop will do.
Thank you for sharing your positive experience with us! We’re delighted to hear that Max provided efficient service and that you felt comfortable with the process. We believe in empowering customers with information and ensuring their preferences are respected. It’s wonderful to know that Max and our team delivered on this principle. We appreciate your trust and look forward to serving you again in the future!
Reviewed Aug. 9, 2026
This is one of the worst places you could take a bicycling to, very incompetent technician that can’t even diagnose a simple brake problem, but insists they could perform and complete the job, and only to realize that they are bunch of weird and racist people that don’t even know what parts to order nor repair. Do Not Take Your hard earned priced car or truck to be fixed by them. Run Away, Run, Run, because they will destroy your vehicle.
We appreciate you sharing your experience, and we deeply regret the frustration you encountered. This is certainly not the standard of service we aim to provide. Your safety and satisfaction are our top priorities. We would like to investigate this matter further and ensure we address your concerns appropriately. Please reach out to our support team at 914-984-2500 option #2 so we can gather more details and work towards a resolution. Thank you for bringing this to our attention, and for the opportunity to improve.
Reviewed Aug. 8, 2026
Made an appointment and the guy said they would match the price at Walmart. I left work early to make my appointment and the guy said they won't match the price because he says that Walmart was charging under the price of the tire. BS for sure. I won't be going back there again. Why tell someone you will match the price and then once the customer gets there you say no. I got my last 4 sets of tires from there for my vehicles and never had this crap happen. Go to a place where they don't bait and switch you.
We apologize for the frustrating experience you encountered with the price match promise. It is certainly not our intention to mislead or inconvenience our customers, especially when it results in you leaving work early. Your loyalty, having purchased multiple sets of tires from us, is highly valued. Our price match policy can be found on our website. Walmart sometimes offers products sold by third party sellers which we are unable to price match. Please allow us the opportunity to investigate this matter by reaching out to our customer solutions team at 914-984-2500 option #2. We are committed to restoring your trust and ensuring a better experience in the future. Thank you for bringing this to our attention.
Reviewed Aug. 7, 2026
I had a great experience at Mavis. I came in to have my tire replaced and my oil changed, and the entire process was smooth and professional. The service technicians did an excellent job, and everything was completed in a timely manner. The front desk staff was also very friendly, courteous, and helpful from the moment I arrived. Overall, the customer service was outstanding, and I highly recommend Mavis for their quality work and professionalism. I’ll definitely be back for future service.
Thank you for sharing your wonderful experience at Mavis! We are delighted to hear that our service technicians and front desk staff contributed to a smooth and professional tire replacement and oil change. Your recommendation is greatly appreciated, and we're proud that our team provided friendly, courteous, and timely service. We look forward to welcoming you back for future visits and ensuring that each experience continues to meet your expectations. Safe travels!
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavis.com
