Mavis Discount Tire Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Mavis Discount Tire

Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.

Pros
  • Available across the county
  • Offers various auto services
  • Discount name-brand tires
Cons
  • Online reservations can be difficult
  • Some competitors offer more perks

Mavis Discount Tire Reviews

Filter by Rating

  • (4,529)
  • (132)
  • (30)
  • (39)
  • (490)

Popular Mentions

    How do I know I can trust these reviews about Mavis Discount Tire?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about Mavis Discount Tire?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 26 Reviews 4635 - 4835
    Verified purchase
    Sales & MarketingStaff

    Reviewed July 31, 2015

    I needed 2 front tires and didn't have much time. I was in and out and the guys were very friendly and professional; it didn't seem like they were trying to sell me something I didn't need. I've got nothing but good things to say about my experience. The guys really helped me out of a jam.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 30, 2015

    I went into Cole muffler to fix a loud muffler. The staff were honest and repaired the exhaust with some clamps and I was out the door in less than an hour. They could have easily said I needed a new muffler and pipes and I would have wasted a lot of money. I always go to Cole's for brake and exhaust work. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 30, 2015

    I purchased 4 tires and had them installed on my vehicle. Base on my previous experience with Jason and his team, I was very confident that They would again surpass my expectations yet again... Great job Jason!!

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 30, 2015

    I own two vehicles which I bring to Mavis for oil changes, tires, brakes etc. Their prices are good as well as the service. The management and staff are professional and courteous. I highly recommend the Deer Park (Commack Rd) location.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 30, 2015

    I purchased four tires from Mavis Tires in Wappingers Falls and had them mounted and balanced. The prices for service and tires were fair and the people were courteous and professional. I will continue to use their service when needed.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 30, 2015

    Everyone at Mavis is very friendly, hard working, and efficient. Very happy with the services provided, the amount of time it took, and the prices. Thank you.

    Thanks for your vote!
    Customer ServiceInstallation & SetupStaff

    Reviewed July 29, 2015

    7/29/2015 9:30 AM. Appointment was made to patch, not plug (specified) a Michelin tire that had a thread embedded screw. Tire (off car) was brought to Mavis store (Greenwich Riverside and had to be left for 4 hours). (Job should take 20 minutes at most). When wheel picked up, obvious plug was used with nipple protruding from thread. Call to service manager Omar ** resulted in his saying it was "patched". Obvious lie. We asked for email confirmation and got one supporting plugging, no admission of misrepresentation, no apology, no responsibility taken. In fact he claimed that he did not speak with my wife and I can "think what I like". Find an honest tire dealer somewhere else.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Morning Mr. Chodos,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

    Verified purchase
    PriceStaff

    Reviewed July 29, 2015

    I had my car fixed at Mavis Tire on Monday July 26. My car needed a lot of front end work. I was so pleased with how informative the front desk folks were (especially Tony). He provided me with options and worked to get me the best price. My car drives like a dream (no kidding). I'm grateful for the professionalism of Mavis as well as their expertise.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed July 29, 2015

    Very quick and friendly service. Very inexpensive cost.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 29, 2015

    Russ is the best. No nonsense and very caring for the customers. I don't go anywhere else. I've been a customer for the past 5 years and highly recommend this location and Russ to everybody in a 50 mile radius.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 29, 2015

    I was very hesitant to get work done at Mavis. But a friend referred me. The staff is amazing. They go above and beyond to get the best price and get your vehicle back to you on time. I will refer my friends and family to the Cold Spring Mavis.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 29, 2015

    I was extremely pleased with the quality of service and genuine concern for the well-being of my car and my safety while driving it. I came in thinking I needed to buy new tires. The attendant informed that I didn't need new tires, just air and took the time to show me how to tell when they need replacing. The other attendant who was pumping the air showed me a nail that was sticking into one of my tires causing the air to leak. They repaired my tire, put air in the rest of them and I ended up spending way less than I thought I would. The honesty was refreshing and the service was great. I feel like I can trust them with my car and not to charge me for unnecessary work... especially as a first time car owner.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 29, 2015

    Steve the manager and Aubrey the technician was very courteous professional and very good at what they do! So much so I'm bringing my good car... my 1988 300 zx turbo tomorrow to work on it because they're trustworthy.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 29, 2015

    Went in to Mavis to see what the noise was in the right front wheel. We were helped by Chris and John. They were great. Had the suggested work done. Drove off and had to call within 5 mins. The same noise was there. We had asked for Mavis to drive the car first and they didn't. Called and John told us to come in the next day and he would take care of it. We went in early the next day, John wasn't there, and asked Mavis to again drive the car. They refused. But was told it must be the motor mounts and we don't work with motor. Asked again to drive the car. Still they refused. So now we are off to another garage.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Morning Ms. Janzen,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you and possibly set you up with an appointment to look over the vehicle at a different one of our locations. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffReliability

    Reviewed July 29, 2015

    Customer service with speed of service is just outstanding! I have brought many family vehicles to the Huntington location through the years, all ranging in condition, year of purchase, and body type. They have proven time and time again to be trustworthy and reliable. I have never been refused service, even without an appt, no matter what the time we arrived. Once at closing in poor weather conditions, they took the time to look at my car and do whatever they could to help me to get back on the road safely. They didn't even charge me for the minor repair to my tire and it was well after closing by the time I left! Who does that?

    When our older vehicle needed some well needed repairs, management explained all work in detail, explaining what was an immediate must for repair and what could wait, so I could budget the repairs and make decisions needed to keep the car safe without breaking my pocketbook. They did a great job and that car is still on the road daily.

    When my son was away at college, he ran into some problems with his older vehicle and tried a competitor there. They tried to take advantage of his age by attempting to sell him a repair (over $800.00!) in no way needed for his car. When brought to Mavis in his college area, they repaired the issue at a fraction of the cost ($225.00) and a year later his 2006 car still runs perfectly.

    My new car only go to Huntington for its inspections! Both management and repair team do fantastic work and represent the Mavis brand at the top of their field. Good going guys! This company got it right.

    Thanks for your vote!
    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed July 29, 2015

    The Mgr. Mike was very knowledgeable and friendly. He assessed the parts needed and spoke to Dave who performed a very professional installation of the parts. The service was quick and the quality was first rate. Thanks Guys.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 28, 2015

    I had to get my brake pads and back rotors changed. I was allowed to bring my own pads and rotors and it didn't cost me too much for them to put it on.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 28, 2015

    We received 4 new tires and we were in and out quickly.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 28, 2015

    I think they was fair and did a good job. The price was fair. They were very polite.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 28, 2015

    Shop needs updating but I wasn't there for the view! Nice, informative counter guys. My service tech Bill was quick, precise. He treated my truck very well and explained my services in detail. A++++ experience, I would recommend to anyone.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 27, 2015

    Installed new catalytic converter, muffler and tailpipes. Truck was completed as estimated. Price was reasonable. Joe and Mike were very courteous. I've used Cole Muffler in the past for custom fabrication of exhaust systems for both of my classic cars and will continue to use them in the future. Terry is an artist when it comes to pipe fabrication. Very satisfied.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 27, 2015

    I've been going to Mavis for the last 25 years. They are the best.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 27, 2015

    I called Dunn Tire and Tire World to price compare. They both quoted me $26.99 for the same job. You guys did for $14.99. I appreciate the fair price and it will keep me coming back.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 27, 2015

    I had a huge problem with my brakes, and was over a 100 miles from my home. The crew at Milford, PA are awesome. I Brought in my rental car on a Sunday morning, they explained everything to me and replaced the rotors and pads quickly and for a very reasonable rate.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 27, 2015

    I went to Mavis tires on Sunday morning, and they were busy. The customer service rep. was very nice, and he accepted to do the oil change without any problem. He was reliable regards to the time, and the technician was so professional regards to work ethic and he kept the vehicle clean. He used the seat cover plus the nylon mat, so he protected the car from any grease if he has in his work uniform. Please keep the hard work, and your work ethic.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 27, 2015

    Very friendly and accurate service, taken care of in a timely manner with no hassles.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 27, 2015

    Always courteous, always professional. I always feel like I'm being taken care if. Best automotive shop.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 27, 2015

    Now the truck is safe to drive. Great workers.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 26, 2015

    I have been taking my cars to this place for a few years. The service is always great and so are the prices. Will never go any other place. I am definitely a happy and satisfied customer.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2015

    I always take my car to Mavis on arsenal. They always do a great job and always so sweet!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 25, 2015

    Brought car in for new tires at Cole/Mavis in Waterloo, NY and staff was great! Restored my confidence in auto repair shops (at least this one). Thanks for patience and quality job!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 24, 2015

    Great, courteous customer service. Quick and efficient.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 24, 2015

    We have been very happy with our multiple experiences at the Williamsville, NY Mavis location. Counter team is polite and knowledgeable. Competitive pricing and timely service. We recommend you call Phil today!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 24, 2015

    The Steve ** and his team are a great group of guys. Always making sure the customer is satisfied. Mike did the majority of the work for my truck and was cool, calm and collected, and absolutely knew what he was doing. I would recommend this place and their crew many times over any other tire service/auto service location.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 22, 2015

    I am very well pleased with the repairs and service I received. The workers there are very courteous and helpful. I will definitely recommend MAVIS to people. Thank you MAVIS.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 22, 2015

    The service I received at Mavis, far exceeded any service I have received from prior mechanics I have dealt with. They went above and beyond to make sure my vehicle was fixed and that we were comfortable while we waited. The manager Mickey really took the time to help us and they are lucky to have him.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed July 22, 2015

    Great experience. Service was great and they quickly and courteously matched a lower price I was quoted. I will return here for future service.

    Thanks for your vote!
    Verified purchase

    Reviewed July 21, 2015

    I needed tires to pass inspection. After being told by a dealer that I needed to spend over $600 for all four tires, as well as other things that I didn't need, Mavis put on two tires and only charged me a fraction of what the dealer wanted to charge. Thanks Mavis!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 21, 2015

    I love the Mavis Yorktown. I been going there for the past 18-20 years. I will never change it for another. The staff (Mike) and the service are great!!!

    Thanks for your vote!
    Verified purchase

    Reviewed July 21, 2015

    The service is incredible at Mavis.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed July 21, 2015

    The most horrible experience ever! Both my husband and I took our vehicles in on Father's Day. We were the very first customers! We were told both vehicles would take no more than 2 hours. 6 1/2 hours later and many "you need these parts" added to our bill we complained and were discounted 20.00 each! Also never given the refund information on buying all 4 tires. My car tire reading was: front tire air pressure was 40/41, backs were 26/29 now I just spent 1700.00 and my tire pressure should be perfect in all tires at 34! My alignment was so bad that I literally had to take it the next day to get it redone!

    I commute 180 miles round trip a day And I explained that to the service tech! Apparently my safety wasn't priority. Instead selling items and lacking care for our time was! I will ABSOLUTELY NEVER GO HERE. Everyone should also beware they sell you things that you absolutely don't need! They removed my husband's brakes and told him that they needed to be redone! My husband questioned that as he just had them done approx 3 months prior and his truck doesn't get used daily. He showed him some brakes and Rotors that he had behind the counter that were apparently from his truck!

    Funny while sitting there we saw another tech grab same ones and show another client that his were bad and brought those same ones to him! When we got home as pissed as I was, I looked through our bills and wouldn't you know it? My husband had new brakes and rotors put on 13 weeks prior and only 670 miles ago???? Disgusting how this places operates! Oh PS over a month and regional manager NEVER contacted me yet!!!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 21, 2015

    From the moment we walked in and we're pleasantly greeted, to the time we picked our car up, the service was above and beyond. From Jim at the desk to the nice gentleman who serviced our vehicle, we were updated and clearly informed of all that went on. We would rate a 12 out of 10. Superiority in the customer service department. Will definitely return and recommend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 20, 2015

    By my recommendation it shows that I was very pleased with every aspect of the service and the professional attitude of everyone I dealt with at the facility.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed July 19, 2015

    First time I stopped at Mavis with a tire leak, they fixed it and did not even charge me. Such a nice surprise and good customer service that we have gone back again and again.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 19, 2015

    I had four struts/shock absorbers and two rear wheel brake drums and pads replaced by Mavis and they gave me an excellent price and speedy service. Part of the credit goes to the outstanding customer support provided by Store Assistant Manager John **! Thank you.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 18, 2015

    I've never had a bad experience at my local Mavis. They've always kept me informed on what needs to be taken care of on my vehicle and try to get me the best price if possible. I will recommend them in the future.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 18, 2015

    I had a very nice experience dealing with a manager named Vlad. My car was taken in right away. I had all 4 brakes replaced and inspection done within less than an hour. Staff is very polite. I will come back and recommend my friends and relatives to use this shop. Next door there is a mall where you can do your shopping while waiting and have some food. All in all it was great!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 18, 2015

    Great tire price, even beating out other Mavis store in area on same tire. Able to bring the car down immediately for tires. Was not aware at the time that I also needed back brakes and rotors. Offered to personally bring me in back and show me how rotors were chipping away. Best experience was the customer service I received from all employees. Would not hesitate to bring car there again.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 18, 2015

    After going to different shops in the Watertown area, I find that Coles provides consistently good quality of work at fair prices. I have never seen them try to oversell services. The managers and mechanics are knowledgeable and will go out of their way to satisfy. It is hard to find a shop like this. Maybe that's the reason they are always busy. Unfortunately, they do not take appointments. It is service on a first come first serve basis.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 18, 2015

    They were great. Kept me informed of the whole prices - gave me a fair price from the get go. They explained to me other work I may need in the near future but not a necessity right now but in the near future, and also gave me a quote for that work to be done.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedReliability

    Reviewed July 17, 2015

    I have had nothing but excellent and reliable service from Mavis whenever I need anything done to my car, from new tires to oil changes to NY State inspections, to brake jobs. The service dept. is reliable and prompt, and very accurate when they estimate the time to complete the job, as I always wait for my car since I live a distance away.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 17, 2015

    Very professional and friendly environment. Goes the extra mile to make sure you get the best price possible.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 17, 2015

    The right rear tire on my Yukon XL had a very slow leak and needed air about every other week. The dealer was unable to find it, even with the wheel submersed in water. I was on my way to grocery shop and the tire pressure light came on again. I have dealt with this Mavis shop many times over the years and was just going to add air to the tire. I was pleasantly surprised to see they were less busy than usual and were able to take me in right away. They found a fine steel wire in the tread and repaired it at what I considered to be a very reasonable price, $20.50 including tax. I highly recommend the Mavis tire shop at 1598 State Street in Schenectady.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 16, 2015

    Went to Mavis in Canandaigua with no appointment. Had a tire that was losing air slowly. I also needed new tires in the very near future. Explained to them what was going on. They offered to take a look at it. They asked me what brand of tire I was looking for and I explained to them I really didn't know. With the vehicle I was driving they recommend some to me and showed me a tire. Explained all of the benefits of that tire. It was the best knowledge based service I have received in a long time. They had to order in the tires for my car but had them the next day. Worked around my work schedule and got me in. I have to say there is a noticeable difference in the way the car drives. There is a lot less road noise and it seems to drive nice. I didn't know tires could make such a difference but clearly they do. I would highly recommend this location to anyone that is in need of tires.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 16, 2015

    The gentlemen that handled me from the management staff to the ones that place the tires on my car did so in the most courteous and professional manner. Although I have friends that can work on my car at a more inexpensive price, I will always come to Mavis because of their professionalism and expertise.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 16, 2015

    Very friendly and fast. I just bought 2 new tires for my car and needed a place to mount them. I stopped in to see if I needed an appointment. They did it right then and I was on my way in less than 30 mins. I also noted that the rest of their prices for services were very reasonable. Great experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 16, 2015

    Very pleasant experience with the Mavis crew in Rocky Point NY. I took my wife's car there for brake pads not too long ago and thought I'd bring my car for the same thing as well. Once they started, they saw I needed additional work done. The staff got in touch with me right away and explained what they saw, what needed to be done and why. They also showed me the replaced part at the store, (e-brake shoe) and why it needed replacing. All without fleecing me on an already expensive shoe and rotor job on all four wheels.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 16, 2015

    Professional and helpful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 15, 2015

    First time at Mavis Discount Tire. The people there are the best. They are really concerned that whatever you need, they give you the best product to handle your needs, take their time with you and do not just try to rush you out the door.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 15, 2015

    The guys were great, very pleasant with the customers. Some people just can't wait for work to be done. Mavis guys tried to explain this. Great experience as always.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 15, 2015

    Great service, and Dan the manager is a great person to work with.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 14, 2015

    The guys at the New Milford, CT branch did really right by me. Took me in last minute and fixed one tire and replaced another for me. Paul was excellent. Friendly and professional. Great attitude and customer service.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 14, 2015

    Price was as quoted, no surprises. Everyone was courteous. Work was performed well. No complaints whatsoever. I'll go back.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 14, 2015

    Great Job! Thanks for the honest advice and fast turnaround.

    Thanks for your vote!
    Verified purchase

    Reviewed July 14, 2015

    Usual competent, good, fair priced service.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 14, 2015

    Great service. Friendly staff. Best prices around. Couldn't of asked for anything better.

    Thanks for your vote!
    Verified purchase

    Reviewed July 13, 2015

    Jovan and his mechanics were the nicest guys around and real professionals. They had an amazing waiting room and free Wifi. It was very busy, but still everyone I saw enjoyed being there and left with a smile on their face.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 13, 2015

    Service was excellent and price is fair.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 13, 2015

    Mavis Discount Tire has always taken care of whatever I need it. I've been dealing with them for the last 4 years. Rob, Joe, Anthony and all of the other guys are always fair fast and courteous. They're almost like a second family I would recommend Mavis Discount Tire in Auburn, New York to all of my friends and family.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 13, 2015

    Managers explained specifically the parts to be replaced and their cost. The job was done within the time framework that I had been promised when the car was dropped at the shop. I was very satisfied with the job and the professional approach of the management.

    Thanks for your vote!
    Verified purchase

    Reviewed July 13, 2015

    This is the second time that I have been back to this location due to my first experience. Jeremy and his crew are very professional and have precision accuracy when it comes to making sure that my car is well taken care of. Mavis has a new customer in myself and my family as well.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 12, 2015

    Always have the best timely service at this location. Will continue to bring my business to this location.

    Thanks for your vote!
    Verified purchase

    Reviewed July 10, 2015

    At first... I thought a discount tire place was all about the Upsale! Wrong!! I was treated with respect and Appreciation for my Business!!! Just a pleasure to deal with Donte, Harry & Angel! Much Thanks!

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 10, 2015

    Brakes, rotors - They took my van right in.. and was done in a good time frame.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 10, 2015

    I would like to express the exceptional service I received with Mavis. I've always had excellent services from the multiple Mavis locations I've been to and my recent visit to the new location on Route 82 in Hopewell Junction did not disappoint. Chet and Chris were amazing to deal with. They were honest, sincere, patient, and very knowledgeable. They took the time to explain the issues and highlighted other service that need to be complete. I never felt pushed to take any new service recommendation, but was given detailed explanation as to why it was recommended. Overall, the turn around time to get the work done was excellent and I felt the overall pricing was extremely competitive. Exceptional service and Mavis (especially Route 82, Hopewell Junction) has a very long term customer going forward.

    Thanks for your vote!
    Verified purchase

    Reviewed July 10, 2015

    Mavis Tire Consumer Square Horseheads, NY. Best automotive service center in the area. Prompt, quality workmanship, and fair are words I would use to describe Mavis. I have three vehicles and I take them all there.

    Thanks for your vote!
    Verified purchase

    Reviewed July 9, 2015

    It was the best service I've had done in a long time. I am well satisfied.

    Thanks for your vote!
    Verified purchase

    Reviewed July 9, 2015

    Had new tires put on the front.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 9, 2015

    Full transparency when it comes to quotes. Great customer service. They're always accommodating and friendly even with last minute visits. Their estimates on time required for service is usually spot on. I would highly recommend Mavis to family and friends.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 9, 2015

    I had a great experience at Mavis. Glen helped me out and he was great. He was professional and polite. I recommend anyone to come here.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 8, 2015

    I went in for an oil change and Randal and Anthony answered a lot of my question about my car I just got. It's a 1992 Oldsmobile cutlass supreme S. Gave me a regiment on what it would cost me to get it fix and running right. They were very honest and pleasant about it. You don't find too many mechanics that tell you the truth.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 8, 2015

    Good job, quick and polite.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 8, 2015

    Mavis Tire Baldwinsville. This shop is excellent. Very friendly staff, quick and complete service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 8, 2015

    Oil change service - Just wanted to tell the gentleman thank you for such kind courteous service technicians and the facility was extremely clean. They were outstanding!!

    Thanks for your vote!
    Verified purchase

    Reviewed July 8, 2015

    I think that Mavis Tires on Rte. 9W in W. Haverstraw is a WONDERFUL tire company. They always do an amazing and QUICK service on my tires. Car is always done the same day no matter what time I bring it in. I am so impressed with this location.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 8, 2015

    The store manager, Sal and one of the mechanics, Tony were courteous and very professional. They showed me what needed to be done and explained why. They answered all my questions. I received exceptional service for a very reasonable price. A competitor had quoted a 50% higher price. I won't go anywhere else.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 7, 2015

    Very good service. Staff was courteous and friendly. There was a minimum amount of wait time in the air conditioned waiting area. I would definitely recommend them to anyone.

    Thanks for your vote!
    Verified purchase

    Reviewed July 7, 2015

    I felt that I received a fair and honest evaluation of the work needed on my vehicle. After the work was performed, there was a noticeable improvement into my car's performance. I was treated with respect and dignity.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed July 7, 2015

    Excellent customer service provided by a fine group of knowledgeable technicians. I would highly recommend Mavis-Cole located at 33 E Genesee Street, Auburn, NY. I have used them recently for 2 different vehicles for a variety of service needs. Prices are also reasonable. I will return for my future needs.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 7, 2015

    Very professional & courteous.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 6, 2015

    Your Asst. Manager Kevin ** made my experience very easy. Diagnosed problem and repaired it and I was on my way. I thought repair was done in a timely manner for a Sunday and holiday weekend. Thank you for a great job.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 5, 2015

    Today it was for an inspection and it went smoothly with no problems. However the other times I have been here the service was always outstanding whether for oil changes or brakes. Staff is very knowledgeable and always polite.

    Thanks for your vote!
    Verified purchase

    Reviewed July 4, 2015

    Your service is very good and try to tell all I know that have a VEH. Thank you for the services you give.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 4, 2015

    Very good service.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 3, 2015

    ** and staff were amazing! The honesty and prices are incredible! I will never go anywhere else.

    Thanks for your vote!
    Verified purchase

    Reviewed July 3, 2015

    I take care of purchasing tires, brakes, to struts to State inspection.

    Thanks for your vote!
    Verified purchase

    Reviewed July 2, 2015

    I thought I only needed rear brake pads replaced because it sounded like metal scraping. All wheels were checked, manager came out and told me the problem and took me in to show and explain the issue to me and told me what needed to be done.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 2, 2015

    ** was great. Quick work, very knowledgeable.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 2, 2015

    Excellent work (front brakes). Professional staff. Done quickly and the price was more than fair. Less than half the price quoted by the dealer. I will definitely return when further work is needed.

    Thanks for your vote!
    Verified purchase

    Reviewed July 1, 2015

    Check brakes - noise on front. Profesional brake service, lifetime warranty on pads, labor brake discount coupon, brake rotor. Check front end, check shocks, disc brake pads. Labor brake rotor, labor brake caliper, factory rebuilt caliper. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 1, 2015

    Great service and customer service. They were honest and as quick as they could be. It's a busy shop but they were upfront with wait times and were friendly every step of the way. I found a new shop!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 1, 2015

    I am an extremely happy customer. Will recommend to anyone that they should go and see **! And the assistant manager ** Was very kind and courteous. The whole thing took about an hour and I thought I would be without my car all day long! I am very pleased, and definitely going to be a returning customer! THANKS AGAIN GUYS!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 1, 2015

    I choose Mavis for all my tire needs. Pricing and professionalism of this company keeps us coming back!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 30, 2015

    Assistant Manager was very professional and save me money. I would surely go back again. I will also tell me friends of my excellent experience.

    Thanks for your vote!
    Verified purchase

    Reviewed June 30, 2015

    I was able to replace mix match tires with the expertise of the Mavis servicemen. My car failed to start off the lift but again their expertise got the car started and diagnosed for further information.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 30, 2015

    Before they do the work they told me what I wanted and the price was good. 1 to 10, I will give them a 10.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 29, 2015

    Great job. I would recommend this place all the time. I didn't have to wait for a long time. Service was very good, and they were very helpful. I would go every time I have a mechanical problem. Place was very clean. Great job on the waiting area.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 29, 2015

    Everyone at Mavis Tire is great. I feel like I've been treated with kindness and respect... and I don't feel like I've been cheated or misled in any way, shape or form.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 29, 2015

    I recently had service done on my car at this Mavis location and cannot say enough positive things. They were professional, efficient and produce quality work. The prices are fair and they do not try to nickel and dime you. I would definitely recommend this service center to family and friends!

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 29, 2015

    Great shop. Quick service. Professional. Polite. Affordable. Will definitely be returning to this location for my automotive care and maintenance needs. Techs are top of the line. Very reliable service and quality. Got me in and out in a timely fashion.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 28, 2015

    Had my car fixed and it took a lot less time than expected, it was also done at fair pricing. ** is very nice and is very dedicated to giving the consumer a great experience. I will definitely be going back there.

    Thanks for your vote!
    Verified purchase

    Reviewed June 27, 2015

    Love the tire. Going back for 3 more.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 26, 2015

    I had a problem with my brakes. Not sure what it was but I researched it online and then went to Mavis. They said it was exactly as I found online without telling them I had already researched it. I was impressed with their professionalism and explanation of the problem. Would definitely recommend Mavis in Yorktown Heights, NY.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 26, 2015

    I very rarely put my classic vehicle in the hands of anybody. ** the tech who worked on the car and ** and ** were extremely professional and courteous and caring. A marvelous experience. When I seen the torque wrench come out to tighten the nuts on the wheels and not just an air gun it blew me away.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 26, 2015

    Prompt and courteous service always.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 26, 2015

    Team worked with me financially and with little communication. Felt good leaving my car in their hands knowing I couldn't regularly drop in.

    Thanks for your vote!
    Verified purchase

    Reviewed June 25, 2015

    Mavis is the best!!!

    Thanks for your vote!
    Verified purchase

    Reviewed June 25, 2015

    Very satisfied with **.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 25, 2015

    Great customer service.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 25, 2015

    My brakes and rotors were in terrible shape. The people at Mavis in Farmingdale were able to get me in and find my brakes in another store and get them in a reasonable time. They kept me updated on the status of my car and the pricing was fair. Everyone was polite and the place was clean.

    Thanks for your vote!
    Verified purchase

    Reviewed June 24, 2015

    The service at the Sheridan and Bailey store continues to be great and exemplary.

    Thanks for your vote!
    Verified purchase

    Reviewed June 24, 2015

    I work hard for my money. I expect no complications, no second rate, no nonsense. That's why I go to Mavis.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 23, 2015

    Great job and love the hours on Sunday.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 23, 2015

    The guys are awesome at this location!!! From booking my appt on the phone, to getting the work done and picking up my vehicle the guys are pleasant, courteous, and very professional. All work was taken care of!

    Thanks for your vote!
    Verified purchase
    Sales & Marketing

    Reviewed June 23, 2015

    Thank you for the great experience and the discounts.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 23, 2015

    ** at Rocky Point always take care of me when I walk in. I work 50 miles from home and the guys know I depend on my car to get to work. I get oiled changed every 6 weeks and the guys get me in and out fast. I currently have 4 cars one being a classic 1974 mg midget and the guys have done my oil, tires, and helped out when they can. I do a lot of my own repairs but the guys pick up when I can't and always willing to help. Great bunch of guys and a great shop. Thanks ** for all the help.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 22, 2015

    They were helpful, nice, fast, friendly service.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 22, 2015

    Absolutely excellent service!! Great pricing, fast service, excellent workers. Great job! Very happy. Have been here before and will Always Come to this location!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 22, 2015

    Good start to your new business. Service men were friendly, courteous and helpful.

    Thanks for your vote!
    Verified purchase

    Reviewed June 22, 2015

    I recently had the pleasure of going to the Fishkill Mavis where I was helped out by ** who was not only friendly but made sure that my truck would be safe to drive. Where ever you got this guy. Get MORE of them!!! Kudos to a job well done!! Thank you **!!!

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 22, 2015

    I use Haverstraw Mavis very often and I am extremely happy with the service they provide, I am a cautious customer and Mavis is definitely the auto shop you want to go to for your repairs. Unlike other shops Mavis prices are standard, other places make up prices as they go along, plus they never try to sell you something you don't need and they are not pushy. I usually deal with the Service Manager ** - he is very polite, honest and a pleasure to deal with.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2015

    Mavis in Tarrytown is the best. They are honest and fair. I have not had an issue yet. ** and his crew are great. I couldn't ask for anyone better. They work with you and look out for you. As a woman, bringing your car to a shop, they have your best interest in mind. They do what they say they're going to do and they don't cut corners! That alone brings repeat customers. They have one in me.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 20, 2015

    I was very pleased. I called ahead and they said whatever time I got there they would fit me in and they did. The timing was perfect and they were great guys.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2015

    All the crew were the best, especially ** the Manager.

    Thanks for your vote!
    ralph increased rating by 3 stars.
    Staff
    After a positive interaction with Mavis Discount Tire, ralph increased their star rating on Aug. 3, 2015.

    Updated review: Aug. 3, 2015

    I previously had sent a reply to them because they asked what they could do to resolve this I asked them for a refund because I didn't think the job was done right, they asked me to call them and I did they then sent me a complete refund. So yes, Mavis does stand behind what they sell which for me was a relief.

    With that being said, Mavis stands tall but some of their employees don't just make sure these guys are doing what they're supposed to do. Thank you Mavis.

    Original Review: June 20, 2015

    Went to Mavis for a front end alignment and was treated pretty well and the manager said he could get me in and out within a half hour. And then I asked him about the knockouts on my truck, 1995 GMC k1500, which on those trucks from 1988 to 1998 you had to knock out a perforation around the camber bolt to do a proper alignment. First he said, "Huh?" Then he said, "O, yea, we can knock out those plastic tabs out." That is when I knew he had no idea what I was talking about. So I let them do the alignment. He said the toe in and out needed some adjustment. So my question is: He said the camber was fine. How do I know this if I don't receive a printout from the machine? So maybe I paid for a full alignment and only got half.

    On a second note I do mostly all my own mechanical work and have for many years and come from a family of mechanics. I decided to check my tire pressure and it was 50 lbs now. I know because no one else has touched my truck but Mavis that I had 37 lbs in my tires so coming from a tire shop. The tires reads on the side wall 44 lbs max tire pressure. So why did they put 50 lbs in? I do most of my own work because most garages seem to be out for money and practice deceitful tactics. So if a manager does not know about knockouts to do a front end alignment and put 50 lbs in tires marked 44 lbs maximum then why is he the manager? Next time I will make sure not to go to Mavis and go to someone who does the job right.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Morning Mr. Smith,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

    Verified purchase
    Staff

    Reviewed June 19, 2015

    ** the service manager was great! Very professional and very helpful. Great place to take your car for work!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 19, 2015

    Great service, friendly and clear about the work that needs to be done.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed June 19, 2015

    Always a great experience with Mavis. ** is great and the tech ** is fast and knowledgeable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 18, 2015

    Mavis Tire always provide excellent service to my Car. Service Manager, ** is very courteous and cooperative. All the staff is very honest.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed June 18, 2015

    Needed four tires balanced and rotation. Service was fast, complete, affordable. I would recommend to anyone. A1 service!!! Thank you. ;)

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 18, 2015

    Very good job! Keep up the great work!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 18, 2015

    It's always a joy to deal with these gentleman. ** and the rest of the crew are amazing and that is why when my Dad said that he needed work done on his jeep, I insisted to take it from him and have it fixed myself, rather than go to Pep Boys with his 100 dollar gift card. Keep up the great work!!!

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 17, 2015

    Would highly recommend Mavis Discount Tire for all your automotive needs. Their prices are very competitive. And the staff, all I can say about them is, very knowledgeable, friendly, and courteous. Will help you anyway they can.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 17, 2015

    I just wanted to say how pleased my experiences have been with both the Ithaca Coles and Ithaca Mavis stores. Both ** and ** really know what they are talking about and have always treated me fairly. I've bought most of the tires for my truck and my wife's car from them and have what repair work they can do done there.

    I highly would recommend them to anybody.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 17, 2015

    The people that work there are the best.

    Thanks for your vote!
    Verified purchase
    Installation & SetupPriceStaff

    Reviewed June 17, 2015

    This Mavis is fairly new. The facility is new and modern with a very nice area for small children. The staff I dealt with ** were professional and personable car and service professionals. The wait was as expected and the pricing was beyond exceptional. I had contacted Firestone for a belt change. Firestone quoted me $130 and they will not allow you to buy your part and bring it in for installation. Mavis allowed me to buy the part for installation. Total cost $70. Labor for installation on struts, $125 for both (provided the struts at $135 dollars each). Firestone, $900, must have them purchase from the dealer. Saved more than $600 going to Mavis. Very knowledgeable car care professionals. I highly recommend.

    Thanks for your vote!
    Customer Service

    Reviewed June 17, 2015

    I went in to buy new shocks and ended up buying a 4 front and back for $670. Told him all I wanted is a smooth ride car to bumpy. Drove car and car felt worst than ever. Went back and told him why it's riding so hard and he said "they high performance shocks and high speed turns." I told him "why would you give me that if all I wanted was a smooth ride?" and he reply "these are the shocks we sell." SMH. So now my car rides like crap and am out $670.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 17, 2015

    These guys were great. My expectations were definitely met! Good job guys!!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 16, 2015

    Brakes/Inspection - Great service and pricing.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 16, 2015

    People were very helpful, friendly and looked for parts that initially were not available and also reduced the final cost!

    Thanks for your vote!
    Verified purchase
    StaffReliability

    Reviewed June 16, 2015

    I've been going to Mavis, located at 500 Hillside Ave. New Hyde Park, NY 11040 for many years. In all those years, I've never had a problem with my car after they've repaired it. Reliability is essential to me. Not long ago, I had a problem with the dome light in my car. It would not turn off. I took it to Mavis, and they were completely honest with me. Apparently the back door on the passenger side wasn't shut properly. I've found them to be very honest as well as reliable, on several occasions. As a woman who drives alone, I am very conscious of the maintenance on my car. I feel confident when I bring my car there for servicing. I have recommended them to a number of people over the years and will continue to do so. I also purchase my tires there. I'm very appreciative of their policy to stand behind their products and service. I had gotten a flat tire, and when I brought it in, they stood behind their warranty. I highly recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 16, 2015

    I have no complaints. I recommend Mavis to anyone who needs that type of service. They are very curious.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2015

    I am so pleased with the customer service I receive at Mavis Tire in Rhinebeck N.Y. I take my cars there because I am very comfortable with the quality of service I receive each and every time. The guys there are very courteous and happy to answer any question I might have. I would be happy to drive a much further distance to get quality service and good customer service. Lucky for me I don't have to!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 15, 2015

    Every time I am there no matter how big or small the job, I'm treated the same as everyone else. The service is quick and just. The people there are beyond concerned for your comfort with your time there and care to your car.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 15, 2015

    Mavis Tire does quality service and their staff are professional. I have used Mavis Tire for many years without issue. I recommend many family, friends, my own customers to Mavis Tire. Their prices are competitive plus you end up with Name brand tires just the same...

    Thanks for your vote!
    Verified purchase
    Installation & SetupPriceStaff

    Reviewed June 14, 2015

    I changed tires and Mavis gave me price better than internet shops like Tire Rack and TireBuyer and no shipping charges. My wheels were not equipped with tire monitoring sensors so I bought and brought 4 new TPM sensors. Mavis shop at Vails Gate did not charge me a penny for the installation and programming of TPMS at all. When I returned next day and said that seems to me two tires do not keep air pressure well, Mavis with no arguing in a very short time fixed it.

    Compare to my previous experience with Monro Muffler Brake across the street when I returned to them after tires balancing and told them that at speed 65 MPH car shaking, they tried to convince me that I should not run at that speed, mechanic spent his time to ride with me to test it trying to prove that balancing is OK and I had to be very insistent to make them to re-balance my tire. Mavis at Vails Gate shop team is not just a very professional but really very friendly and customer oriented. I recommend this shop to all my friends and relatives. Thank you Mavis for such a good service!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 13, 2015

    Really was very pleased. Never used them before. Would go back for all my cars. ** and ** were helpful and pleasant.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 13, 2015

    Great service at a great value.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 13, 2015

    I have been using Mavis in Johnstown, NY since they first opened. I have had nothing but exceptional service and even though I have seen a few different faces over the years, the exceptional service never changes. The prices are great, but the service is even better!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 11, 2015

    Brought my car in to have Mavis check the tires as I thought I had a slow leak. The manager ** made sure to let me know it would take a few hours and said he would call when the car was done. I got a call about an hour later from ** and he let me know the issue and asked what I wanted to do. He wasn't pushy and let me make the decision. I felt very confident with what he had to say and did get my car back in less time. I would highly recommend Mavis!!

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 10, 2015

    ** was very professional and pleasant. He looked very professional as well. This was the second time I was at that location. They have great deals and are cheaper than most places. I will be going back there for other car needs.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 10, 2015

    Very good job there, done in about two hours. I would go back.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 10, 2015

    Great job. Fast, courteous and professional!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 10, 2015

    I been going to Cole Muffler a little over 15 years. The staff that works there is fantastic. The atmosphere makes me feel this is the best place to go. So I won't change. Even if I move to another state I will still go there, because this is a company that I trust. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed June 9, 2015

    Great customer service. Great work and great prices.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 9, 2015

    Job was handled with courtesy professionalism and respect, ** did a extremely good job of handling the specific needs for my vehicle. I understand that some people may have issues but that doesn't erode my view of Mavis discount tire. I will recommend Mavis to all my friends.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed June 9, 2015

    I typically go to Mavis for tires & to do my oil change. They always provide great customer service and always keep me well informed about my vehicle. I trust their mechanics and their prices because I typically call around to get price quotes and their prices are always the best.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 9, 2015

    The customer service agent was very helpful and they show me the problem. I felt very confident after they explained to me what they would be doing to fix the car. I would definitely recommend them to anyone. I had a wonderful experience last summer when I got my new tires from Mavis.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 9, 2015

    I called a few days before my appointment and they had my tires ready to go on my car as soon as I got there. Excellent service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 8, 2015

    Great service as usual.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed June 8, 2015

    They were very good, reasonably priced, trusting, and very quick.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 7, 2015

    Took my van in to have an alignment done. Took less than an hour. I thought I would of been there longer tab an hour. The guy at the desk I apologize I can't remember his name but he was very nice calm and answered any and all questions I had. I had a great experience and would recommend them to everyone.

    Thanks for your vote!
    Verified purchase

    Reviewed June 7, 2015

    Brakes and Suspension - Fantastic work and quality. I have been going there for 5 years and have only had good work. I expect to be a loyal customer for hopefully another 5 more. I highly recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 6, 2015

    Great service!!! Thank you guys for making me feel at home and not overcharge me!! :)

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 5, 2015

    I go to Mavis on E. Ridge Rd anytime I have problems. ** have treated me with respect. Prices are great. All of the employees are kind. The location is great, never waited long. Wait time is as expected. I would recommend this location to everyone.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed June 5, 2015

    Was treated professionally and prompt.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 5, 2015

    Best work and best price and best service.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 5, 2015

    They took my car immediately and gave me a price much lower than two of their competitors. They did it in a friendly manner and their facility was clean and welcoming especially for a tire store. Very happy.

    Thanks for your vote!
    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed June 4, 2015

    I had a screw in my tire that was found quickly and fixed with very little wait. I was a walk-in - didn't have an appointment. Everyone was very friendly.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 4, 2015

    ** were terrific. They took me in immediately, gave me an approximate time that my car would be ready, and it was. The service was done well and they only did what was necessary when they could have told me a million different things. They were friendly and helpful. I will certainly return and recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 4, 2015

    I want to take a moment and thank ** and the Mavis team for solving my 2006 CRV rear tire issue. The rear struts needed replacing in addition to the rear tires that had a cupping issue. Work was completed yesterday. My CRV is riding like I just drove it out of the showroom. Thanks Mavis!!!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 4, 2015

    Always have a satisfactory experience when I go there for car service. Professional staff and fast and reliable service, cost is fair.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 4, 2015

    Maris Route 211 Middletown, NY. I have to compliment the management of this Mavis store. I was referred by a friend who had a good experience there and so I decided to give them a try. What a great surprise to find a manager who was such a gentleman. I was greeted with a smile and treated with respect. The facility was spotless! Even the bathroom! Very important for us ladies! I will be back!

    Thanks for your vote!
    Verified purchase

    Reviewed June 3, 2015

    ** was very curious and was able to determine I did not need brakes, it was a faulty sensor. Good news!

    Thanks for your vote!
    Verified purchase

    Reviewed June 3, 2015

    Pleased with service.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 3, 2015

    This is the only place I will bring my vehicle to. I have been to several different garages in the past. Always to be treated as if I didn't know anything. Once I started going to this Mavis I have always with the exception of 1 time (which was immediately addressed) been treated with the utmost respect. They always try to work with you on the cost and are upfront and honest.

    Thanks for your vote!
    Verified purchase

    Reviewed June 3, 2015

    I had two tires put on my car and a wheel alignment and the service was exceptional, and I would definitely recommend Mavis Tire to anybody I know, and I would definitely return there as a customer myself.

    Thanks for your vote!
    Verified purchase

    Reviewed June 3, 2015

    I was so thrilled with the service I received. **, one of the managers, even dropped me off and picked me up from my house because my service was going to be slightly delayed.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 2, 2015

    Fast and courteous service.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 2, 2015

    We have never had to return a car. Work always completed in a timely fashion. They are friendly....and waiting area clean. A-plus in my book.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 1, 2015

    Had my wipers replaced, they didn't take the plastic off. A few hours after, l was caught in a rain storm. Had to pull over in the pouring rain to remove the plastic. They never gave me price quotes on the tires. I just assumed they were giving me the one on sale, they gave me the most expensive.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Morning Joanne,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 1, 2015

    My experience at Mavis tire was very pleasant, Friendly, Fast, service and a job well done.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 1, 2015

    My teenage son hit a pothole and destroyed one of the tires on my wife's new car. The Mt. Kisco Mavis team got a matching tire ordered, had the vehicle on the rack and ready to go while the tire was en route. In and out amazingly fast once the tire was delivered from their warehouse. A perfect match, and great customer service. There is a reason why I continue to use them even after I have moved out of the area.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 1, 2015

    Great service. Assistant manager was very helpful and great employee. Mavis should be glad to have her on their staff.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 31, 2015

    Excellent service... Very nice people at Mavis in Westbury... I am very pleased with Mavis in Westbury.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed May 31, 2015

    Extremely happy with the service and prices.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 30, 2015

    I brought my son's car in because of a noise it was making. I left the car, after they inspected the car, I was told we needed bushings, new shocks, front end alignment for a total of $1099. I said I'd have to think about it and took it to a local mechanic… It was the ball joint, that was it, $450. If I did the $1099 in repairs at Mavis, which did not include what the actual problem was, I would have put my young "new" driver son in danger. I had my son's car fixed by the local mechanic, the noise is gone, the car is fixed without the unnecessary repairs Mavis wanted to do. Not sure if this was lack of experience on the mechanics end, or that fact that I am a woman and won't know better… and just have it fixed. I will never have a car repaired without a second opinion. I think everyone should do that, feeling this place is no different than going to a Midas or a Meineke (always selling you things you don't really need but telling you that you need it).

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Morning Janna,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

    Verified purchase
    PriceStaff

    Reviewed May 29, 2015

    My older car was serviced by Mavis Tire/Cole Muffler in Watertown, NY yesterday May 28, 2015. I am completely satisfied with the service they provided, the time it took to complete, and cost of the repairs. They could have easily done more work but were honest saying that it didn't need to be done at this time. It is service like that will draw me back and make me recommend them to friends and family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2015

    Just want to thank the Mavis team over at Parsippany, NJ for an outstanding customer service experience. Special props to ** at the front desk! What a great employee Mavis has in **!

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed May 29, 2015

    I have had awesome service with the Webster, NY store. I have brought to them the 3 vehicles I have had and they were always very quick, knowledgeable and fairly priced. I wouldn't ever bring my vehicles anywhere else for service. They are always accepting walk ins and try to get you in as soon as possible, and it is always quick.

    Thanks for your vote!
    Loading more reviews...

    Mavis Discount Tire Company Information

    Company Name:
    Mavis Discount Tire
    Year Founded:
    1949
    Address:
    358 Saw Mill River Rd
    City:
    Millwood
    State/Province:
    NY
    Postal Code:
    10546
    Country:
    United States
    Website:
    www.mavistire.com