Mavis Discount Tire Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
Visit www.mavis.com- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Mavis Discount Tire Reviews
Filter by Rating
- (4,576)
- (132)
- (31)
- (41)
- (512)
Popular Mentions
- 4,957,058 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,957,058 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 3, 2016
Service agents at this location are as good as it can get. Timely recommendations of repairs for your consideration in addition to what fixes brought you in there in the first place. You'll know you got a good deal by the time you are out of there.
Reviewed Dec. 3, 2016
Continuity and exceptional service in all the aspects of new and older car care. Thank you Mavis for all you do. Expertise and know-how in making car favorites go the extra miles. Making sense of inherent issues as well as wear and tear issues is their specialty.
Reviewed Dec. 2, 2016
I had a great experience with the staff @ Mavis Tire in Hatfield. They are very courteous and friendly. The staff members that assisted me were willing to go the extra mile to answer my questions and provide excellent service.
Reviewed Nov. 30, 2016
Had a warped rotor from previous work at another garage. My wife called this service station to see if would repair, and Charles the manager was very courteous and accommodating. Next day, I had brand new rotors and brakes are fantastic. Very pleased and definitely recommend.
Reviewed Nov. 29, 2016
Mavis Tire was one of the closest places. The reps were all very friendly and honest. Mavis changed tires for me but I had purchased them, and they were quick and efficient. I am satisfied with my experience.
Reviewed Nov. 28, 2016
I received the best of service here after trying to buy 4 tires and an all around brake job at another major competitor. I have an off sized tire, and they ordered and received the tires the next day and completed my job. The whole process was effortless, I have never done business in this way before. I was satisfied with every aspect of the service from the first conversation about ordering the tires to the completion of the service the next day. It was the manager's confidence in answering all my questions about my car and the service.
Reviewed Nov. 20, 2016
Mike ** was extremely helpful and went above and beyond to satisfy this customer. I would highly recommend him and his Mavis location to anyone needing service. The prices were fair and the customer service was the best I have ever experienced!!!
Reviewed Nov. 20, 2016
Dropped car off at 10:00 am and was told it would be ready before 4:00 pm. We got a call around 12:30 pm that the car was ready. The new tire was mounted and the others rotated quickly and without any issues. The price was good and the service super quick. Even though it looked like they were very busy.
Reviewed Nov. 18, 2016
Placed online order for 4 new continental thru Contact Tires with Mavis. Had them installed today 11/18 at the South Amboy location. Techs were very professional. Excellent work done... Perfect balancing, installation plus alignment. Car rides like brand new. Will always recommend.
Reviewed Nov. 18, 2016
New to Pennsylvania and was in search of a good company to be able to offer me the best price on four tires mounted, balanced, and aligned and to include taxes with no hidden prices. After checking in with two other companies I returned to Mavis Discount Tires as they were able to beat out the price offers provided to me by the other two companies so they got my business.
Reviewed Nov. 17, 2016
I had a great experience at Mavis Discount Tire. Chris ** in the Hazlet location was extremely nice and made it an enjoyable experience! I would go back in a heartbeat when I need other things done to my car and will definitely send people his way.
Reviewed Nov. 16, 2016
Mike and Alex were Pros - explained everything, said tires would be in by 11:30. They called at 1:00. Everything was done. Also helped me to get 6 months interest free credit which was very helpful. Will tell family/friends/and others to use this shop.
Reviewed Nov. 14, 2016
My experience with Mavis discount tire was extremely professional and honest. Thank you very much Mavis. I would highly recommend Mavis to everyone who needs their vehicles serviced in all aspects. Tire prices are true and economic. Mavis team of experts have technical knowledge that we all need in life for our babies repairs as far as new rubber to plant ourselves to the asphalt.
Reviewed Nov. 14, 2016
Tire and Breaks replacement - I was very happy with the service there, and Johnny was very helpful by letting me know how long it will take for repairs and also what I needed to repair in the future. He is always very pleasant. Thank you.
Reviewed Nov. 13, 2016
We have purchased tires, brakes and just about everything through Mavis. So far, I'm very satisfied with them. I used to go to Sunrise Highway in Bay Shore, then I moved to the one on Montauk Highway. I get a lot of customer service there and their manager was awesome.
Reviewed Nov. 8, 2016
Just bought four new tires from Mavis at the Bethpage N.Y. location. I was looking for a tire with a whitewall and the staff was quickly able to have some delivered to the store. Michael was very pleasant and the price was the lowest I found. Thanks guys!
Reviewed Nov. 7, 2016
The guys were really helpful! My first time there and will be returning! Thanks so much guys. See you soon. Also the west Indian guy was amazing! I found a new family! LOVE YOU GUYS!!! I bought the car in at 430 pm. He said be back at 5. I was back a little before 5pm and it was ready!!!
Reviewed Nov. 7, 2016
THE CUSTOMER SERVICE WAS EXCELLENT ALONG WITH THE GREAT PRICE I RECEIVED TO FIX MY TRUCK. That alone gained you guys a new customer. My truck had a rattling noise which the tech found immediately and the price to fix the issue was less than I expected. Keep up the good work.
Reviewed Nov. 6, 2016
State and emissions inspection went without a hitch. I went online to make an appointment late Fri eve for an appointment the next day (Sat) but was only able to reserve a time for Sun (they are open on Sun nice!). I showed up on Sat and they had no problem taking me right then. Within less than an hour, I was done. No "surprise. "You need x, y, z work done to pass inspection." The wait was pleasant in a large, clean waiting room with a clean bathroom. The manager and workers were easy going and accommodating. I highly recommend them.
Reviewed Nov. 5, 2016
Another great experience at Mavis. Took me in last minute and got me out in a timely manner. No pressure sales, and solid recommendations on what should be done. Will be back to have my wife's car serviced next. Thanks to Pat the service manager.
Reviewed Nov. 4, 2016
The people at this STS/Mavis Tire Center in Whiting are so awesome. They take the time to listen and thoroughly explain the issues and prices before doing any work. Everyone is courteous and patient. Great people and great service!
Reviewed Nov. 2, 2016
I've been to Mavis Tires before and they do a pretty good job. Their quotes also seem to be reasonable. I had one real issue with my truck that I just haven't been able to get diagnosed that I'm still trying to deal with. But other than that, things are pretty good. I'd recommend them.
Reviewed Nov. 1, 2016
Thankful for Kenny and Cliff... very knowledgeable and customer service excellent post. I also had an opportunity to observe Kenny ** integrity with a lady that had a battery issue. He told her it needed to be charged. She was told by another dealer she needed an alternator.
Reviewed Nov. 1, 2016
Best customer service I have received! Carlos was very informative and set the right expectations. My car was done in a timely manner. I received recommendations and why they had to be done to my car. I am planning my next trip soon.
Reviewed Oct. 31, 2016
I went to your shop, because of the excellent work and customer service I always receive from the store manager and all of his service crew. He keeps your store clean and always in pleasing conditions. They always give me and I feel that all of the customers the very best service of any repair center in town.
Reviewed Oct. 31, 2016
Went in for car inspection. When I arrived I was greeted like two young men with "good morning and how may I help you?" I went in for inspection of my vehicle. I was there less than 20 minutes. I was extremely surprised. I would like to thank both of those young men for their good customer service.
Reviewed Oct. 30, 2016
Been going here for years. They always have the best price and fast reliable service, they don't create extra work and aren't afraid to source specific parts. Just a good experience every time. It gets better and better with these guys.
Reviewed Oct. 28, 2016
I generally do all my auto mechanic work and I am well versed with vehicles. I know how much parts cost and how long a project takes. I have found that Mavis does an excellent job and charges a fair price (I have had 3 vehicles worked on at Mavis). I would highly recommend them. Also, they do not oversell or push products or services. The entire team are friendly and professional.
Reviewed Oct. 27, 2016
I'm a new customer to this shop, and James made sure to answer all my questions and make me comfortable with the service process. While there for tires he let me know my brake pads were very low (which I did already know), and he didn't try to sell me new rotors when I didn't need them (as did the last shop I was at). Obviously, I didn't have that service done there, and will certainly not be going back there. James gave me an up-front vehicle evaluation, and an honest price quote. I'll be taking my business back to him in the future. Thanks James!
Reviewed Oct. 27, 2016
The staff at Mavis is courteous. They addressed my needs expeditiously. I am grateful this location is in close proximity to my home. Only wish Mavis would have loyalty perks for their patrons who use their services like a percentage off after so many oil changes or even better, a free oil change after a number of visits. On another note, coffee machines may be nice in the wait area.
Reviewed Oct. 27, 2016
As usual, inspection time came around. On my way home from church I noticed Mavis Tires open, so I stopped in. It was great day there as usual!!! I was in and out!!! Mavis never lets me down. Clean, comfy and timely!!!
Reviewed Oct. 25, 2016
With the warranties on tires and brakes a person can't go wrong. Also the employees know what they are doing and work on your vehicle as if it was their car. My last visit was very good - pleasant conversation about the different brand of tires and the mileage you can get out of it. I learned a lot.
Reviewed Oct. 24, 2016
Stay away, save your time, your car, and your money. My kid and I could be dead because of them. I took my car for an alignment and when I was on my way home I noticed the car is not turning left. I took it back to them and they told me I brought it in like that. Just wow.
Reviewed Oct. 23, 2016
I've been going to Mavis Tire for about 10 years now. They have a combination of good prices, convenience, and selection. I recently did a regular maintenance such as oil change and tire rotation. Their service is good and I've been happy. When I bought tires there, they've steered me in the right direction. They used to push things a little too much. They always wanted to add brake fluid but more recently, they don't do that so much.
Reviewed Oct. 21, 2016
Easy appt and was allowed to come a bit earlier as well. Service was friendly, professional and all done within a timely manner. Very grateful to Justin who provided assist with locating a coupon I couldn't find. Thanks much again.
Reviewed Oct. 20, 2016
Great place to have your car worked on. Nice polite staff. Great at what they do and keep you coming back. Oh did I mentioned how honest they are? Yeah like old school place to have service done.
Reviewed Oct. 20, 2016
I have been working with a local tire company that's just down the road from Mavis and didn't want to deal with them anymore because the manager and service have changed so I gave Mavis a try. The crew there was excellent and the manager was great. The service was good. I've taken three different cars there. I brought my son's car there and we put a set of four tires on, a tie rod, alignment, ball joints and lower A-frames. My daughter has an 04 Focus that's been there too.
Reviewed Oct. 19, 2016
The East Windsor staff has got to be the nicest group of men. Very nice, very friendly, and willing to explain what is wrong with your vehicle. Adam runs an A+++ store! I definitely will recommend this location as I've been a customer at different locations for years.
Reviewed Oct. 19, 2016
My experience with Mavis the past three years have been fabulous. The service has always been great and the waiting time fair especially at my Rockville Mavis center with Mgr Tom **! When it comes to tire service at Mavis, the tires are of great quality and perform well. Auto service and inspection are also great and left me with the satisfaction to recommend others to come to Mavis for excellent service and savings.
Reviewed Oct. 19, 2016
Everyone that I dealt with was friendly, courteous, and helpful. The service recommendations, costs, and options were clearly explained. The cost of the parts and labor is generally lower than Mavis' competitors. I have used Mavis for services on both of my vehicles over the past few years. I have no complaints regarding the cost or quality of their work. With one exception (which was due to the delivery of the wrong part), the work has always been completed by the original time estimate. I am very pleased with the cost and quality of the work, as well as the top notch customer service that I have come to expect from Mavis.
Reviewed Oct. 18, 2016
Not only did it take less time than was quoted but the service was beyond reproach!!! From the young man that did the work to the personable manager!!! There just isn't enough good things I could say, other than, this is the ONLY place I will allow to work on my car and I recommend them to friends and strangers, alike!! KEEP UP THE GOOD WORK, YOU HAVE A CUSTOMER FOR LIFE!!!
Reviewed Oct. 16, 2016
I went to Mavis Tire on Main St in Madison NJ because my front left brake was making a whining/squealing sound. I told the customer service guy I was bringing it in for replacement brake pads. When I returned to the shop (quick service, too), they told me that the brake pads were fine but the rotor was misaligned. If they had replaced the brake pads as requested, I would have been none the wiser. (Could have been scammed, in other words, and WAS NOT). AND, they fixed the issue for no charge. Honest service. Awesome.
Reviewed Oct. 15, 2016
I brought my car in for a tire because I popped a curb a while back. I do business with Bill regularly & he mentioned that I would need to replace all of the tires soon - I gave them the OK to do all four and it was done in an hour. The car rides perfect!
Reviewed Oct. 15, 2016
Billy **. You need to hire more people like him. Very professional, answers all your questions. Did not feel rushed. 10/15/16 was in for 4 new tires for my truck. The store was very busy. Bill was changing oil in cars, changing tires, and taking care of customers. I will definitely recommend this store to my family and friends.
Reviewed Oct. 15, 2016
Got to the south Plainfield store a bit late, but the manager, Paul, was able to fit me in. Great service. Have been long time customer of the Centereach, NY store and now have moved and been to Paul's store. Very friendly.
Reviewed Oct. 15, 2016
Mavis Discount Tires did a great job on fixing the problems I had with my truck. Joe and staff was direct, honest, and fair with me on fixing the problems I had with my truck. Those qualities that have shown go a long way with me. THANKS GUYS.
Reviewed Oct. 15, 2016
I've used Mavis Tire for a while and the price was always good. When one of my tires got worn out, I bought a Continental. They have great tires. The people at Mavis are always good that's why I keep going back and I'll keep using them.
Reviewed Oct. 13, 2016
The customer service at this Islandia location was outstanding. Shawn, the service manager, was polite and professional and explained a lot to me. They were able to replace my brake pads and rotors in a very timely manner on very short notice. The price was fair and inclusive of parts and labor so I felt secure leaving my car there that I wouldn't get ripped off. I highly recommend this location of Mavis!
Reviewed Oct. 13, 2016
I visited Mavis Discount Tires three times. First time I went there was to put air in my tire. One of the employees came out and offered to put the air in the tire for me. I was surprised because that hasn't happened before, to me anyway. The second and third time was to repair one of my tires. Received the same courtesy as before and fast service. I will definitely be a returning customer. Thank you Mavis.
Reviewed Oct. 12, 2016
The staff at Mavis in Pine Bush, NY were excellent. They got me in and out quickly and performed the repairs and tire mounting well. They were pleasant to deal with and kept me informed every step of the way. I highly recommend.
Reviewed Oct. 6, 2016
Mavis Tire is local and purchasing from them is convenient. There's a couple of tire suppliers around here and Mavis is the easiest way to get my tire serviced or changed. I've dealt with them a couple of times when I bought a tire and had one repaired, and they were always great. I never had a problem and the guys were very pleasant and very respectable. I made an appointment, they took care of what I needed and I went on my merry way.
Reviewed Oct. 3, 2016
We do all our service at Mavis Tire. They are reasonable compared to other tire suppliers and the quality of the tires that we've purchased from them has been good so far. Their reps are very well and very attentive to a lot of the issues we have. The manager there is very well up to par too. He’s particularly keen to asking what needs to be done there. We are very satisfied with Mavis Tire.
Reviewed Oct. 2, 2016
Stopped in without an appointment and asked about getting an inspection. I got there nice and early, and they were able to get me right in and get it done in a very timely fashion. They are very helpful and polite and a joy to work with. I recommend going to Mavis for all your tire, brake, and auto needs that can be done there!
Reviewed Sept. 30, 2016
I needed new tires and Mavis Discount Tires was in the area. Their people found me the cheapest tires and found me a lot of savings. They were very polite and very nice. It was a great experience. I continue to go there to get the most on my car. I went there and they changed my light bulb. They do my oil changes too. They’re good at it.
Reviewed Sept. 29, 2016
I bought two tires and had them changed and aligned followed my an inspection. The service agent was very courteous, kept me informed and the service was completed much faster than I expected. I was informed of discounts and services covered by the warranty. I was very pleased with the service I received and highly recommend Mavis Discount Tires in Westbury.
Reviewed Sept. 29, 2016
It was a great experience. This was my second time using this location. I will continue to bring my business here and I encourage others to do the same. The staff was nice and my car was finished in the time I thought it would be. A friend recommended this place to me a year ago and I'm so glad she did.
Reviewed Sept. 29, 2016
I went in for a brake problem. At the repair shop Mike had my car moved into the shop. When they located the problem he came and got me to show what the problem was. After the repair before I paid them he told me to take the car out for a drive to make sure it was repaired correctly. And it was, he gave me a lot of information as to why I had a brake problem. From now on I will go back to them.
Reviewed Sept. 28, 2016
I checked around and have seen that Mavis Tire had the best prices and service going. I bought tires, oil changes, and had inspections. They do great jobs. They put new struts in the A frame, and did quite a bit of work for us. The place is nice and clean, the representatives were professional, and the service was very good.
Reviewed Sept. 27, 2016
I'd purchased a new set of tires earlier this year (2016) and also got a warranty on the set. The tires held up very well until I noticed my tire pressure light appear a couple of times; indicating that there was low pressure on the tires. After putting air in them the light came right back on. So off to Mavis I went to find out how I can resolve this issue. Turns out there was a hole in the tire wall on the rear driver side. The service guy recommended a new tire. I waited for about an hour; my car was ready and I can't say how happy I was to get my Prius back working so that I could resume my hectic life. Thanks guys. Awesome work and you couldn't ask for a happier customer.
Reviewed Sept. 26, 2016
I was very pleased with the service provided by Mavis Discount Tire in Syracuse, New York. I just got a flat tire about 30 minutes prior to bringing the car in. I called AAA and they referred me to Mavis Tire and gave me their address. I used my GPS to find your store location. Luckily it was within a mile of where I was located. I was there by 9:05 and my car was finished by 10am... very impressive!!! Thank you Mavis Tire.
While there, the service representative explained to me how the laws have changed since the early 1990's (I told him that I used to be a tire buster for Montgomery Ward back in 1992). I don't remember his name but he was very polite and friendly and made my visit pleasant. I would definitely recommend this facility to my friends if they are in the Syracuse region. I will definitely look for a Mavis dealer in the Ithaca area the next time I need to buy tires. I am finished with buying tires through Tire Rack... they might be less expensive but the hassle of filing a claim is ridiculous. Thank you Mavis Tire for making my experience pleasant. I will be back. God Bless.
Reviewed Sept. 26, 2016
A zealous bunch. This Mavis in particular sticks out to me because they explain what your car damage can potentially come from and how to prevent it within the realm of what they are fixing of course. Also very patient and give discounts where they can.
Reviewed Sept. 25, 2016
Randall and Bob were very helpful. Tire was leaking air slowly. They found the leak quickly and patched right away. They checked brakes and found that they needed grease. I was told the were dry and if taken care of they would last a lot longer. Thank you very much.
Reviewed Sept. 24, 2016
Everybody was great start to finish, stayed patient with me when I missed my appointments and continued to work with me to find a time that I can come in and not have a long wait. They were lighthearted and pleasant start to finish and that is why I have been back 4 times since June to work on my tires. Highly recommend them.
Reviewed Sept. 23, 2016
I purchased two new Tires for my 2006 Honda Accord. Your associate Tommy was very helpful in explaining the pricing and insurance program on the tires. I was very satisfied with your product and the waiting time and was impressed with the overall service and professionalism of all your employees.
Reviewed Sept. 21, 2016
I'm not really pleased with Mavis. The first time I went to them, I just took my car to another shop. They told me that what was supposed to be repaired properly was not. Mavis tried to issue me a partial refund. And then the next time my fiancé take my car to them, they didn't tell us that the battery needed to be recharged. We’ve been in Mavis for more than an hour trying to figure out what the issue was ourselves. On top of that, the car was supposed to be getting ready for inspection. They told us that they checked the car out but they didn't because there's a power steering leak and they hadn't put transmission fluid in it, even though I paid for the transmission flush. That's the most recent. I will never go to another Mavis ever again. My mom won't be using them and anybody I know that I've told about it won’t go to them. I would rather pay the extra money and get better quality.
Reviewed Sept. 21, 2016
I love coming to get my car serviced here because the work is always done right. Mike is great to work with. He always tries to find me the best price and makes sure my car is done on time.
Reviewed Sept. 19, 2016
Have always been very good. Very proficient. Very accommodating. Always willing to answer all questions. And be very cooperative. Have done brakes, tires, balancing/alignment and all my NYS inspections.
Reviewed Sept. 16, 2016
Stopped by 3 weeks ago after hitting a curb and was advised everything was fine no charge. Unexpected start to the day. This morning ran over a big piece of glass and cut tire, so where do you go? To the place that took great care of me 3 weeks earlier.
Reviewed Sept. 10, 2016
I had a great experience. I knew I needed my front brakes done and they ensured that it was done correctly and in a timely manner. They didn't try to do more work than what was needed. The price was great. Customer service was excellent. Thanks Mavis in Clementon, NJ.
Reviewed Sept. 10, 2016
The service manager was excellent! He had great customer service skills. I was greeted professionally and my car was taken care of in a timely manner. Everything was explained to me in detail. Thank you!
Reviewed Sept. 9, 2016
The level of care and concern that was shown to me by those at Mavis Tire was exceptional. It was a phenomenal experience and I would recommend them.
Reviewed Sept. 9, 2016
As a woman it felt great to be treated fair and respectful. Definitely a first for me. Very happy with my experience at Mavis. I most certainly will recommend to family and friends. Finally found a awesome place to return to for future services. Great job to the Manager.
Reviewed Sept. 8, 2016
I liked the online appointment capability on their website. I dropped my car off early and it was done much earlier than expected. Tires and installation was great.
Reviewed Sept. 6, 2016
I have always received the best and most timely service through Mavis of Centereach. Kevin the manager goes above and beyond to ensure my vehicles receive the best service and correct tires for my cars.
Reviewed Sept. 5, 2016
I always have great service at Mavis. Service is quick and I do not feel pressured into purchasing service that I do not need since I am a senior citizen and know very little about cars. My Husband always took care of that. Thanks all of you at Mavis.
Reviewed Sept. 4, 2016
My father recommended Mavis Tire and I bought brakes from them. They did it quickly without an appointment.
Reviewed Sept. 4, 2016
I had flat tire earlier in the week and I took my flat tire for fixing to STS. The service person at front desk was very courteous. He collected my information, gave price estimation and promised to call when the tire was fixed. And the call came around promised time so went back. They installed back the tire just in few moments and off I was gone. Everything was courteous, reasonably priced and done in promised time.
Reviewed Sept. 3, 2016
We were out of town, had a tire go bad on us and were recommended to this location by an AAA service technician. The service manager at The Mavis tire store was extremely helpful. The work was done and finished in the time period he told us it would be. We were very appreciative of the service provided.
Reviewed Aug. 31, 2016
With a pressing need for an inspection, the crew had not only identified the issues and completed with a time restriction to get me back to work on time, But all with a bill that fit in my budget. Im so very pleased to say this group of great guys are in my neighborhood.
Reviewed Aug. 31, 2016
Joe and his team at this location are the absolute best! They have always taken great care of my vehicles and I trust them 100% with the services they recommend for my vehicles. Their prices are fair and I never feel like I am being taken advantage of. I would never consider going to another service center for my vehicle maintenance.
Reviewed Aug. 30, 2016
The team lead by Anthony delivered Outstanding service. They also completed the work on my car in a timely manner. The cost for the work done was fair and they did not use pressure sales techniques to try and upsell repairs that was not needed. I would highly recommend Mavis to anyone who is need of car or truck repair.
Reviewed Aug. 30, 2016
Was the only place who was willing to get me right in to have my car inspected and had me in and out in a very timely fashion. Will certainly continue to go to Mavis in the future.
Reviewed Aug. 27, 2016
I have been there 3 times, and the employees are all very knowledgeable & very nice. Manager Mike is helpful & polite. Manager Mike looked out for us. Thank you Mike, you are a kind person.
Reviewed Aug. 24, 2016
Should get zero stars. I got to two Cooper cs3 tires installed and asked about getting an alignment at the same time. Quoted 157 ish. After it was done now 240 ish. Ok wow so they go "oh well alignment is 80." I wouldn't have gotten it done if I knew that since it wasn't off at all. To my knowledge it was a check and fix if needed. "So hey we can do it for 200 ish", they say. I'm not happy but nothing I can do. I leave and my car is pulling to the left. Bad never did before. I call of course they are closed. I email them get told to bring it back or take it to a different place. I tell them I'm busy for a few days. End up taking to a different Mavis/sts. I don't tell them who did the alignment before them and oh boy do they say it's off and it must be pulling bad. We basically agree it probably was fine before Mavis touched it.
I get a hold of Tony the regional Manager about the problem. He saying I'm lying the alignment can't be off. I say I got it fixed and want a refund because it's ridiculous and he said I was lying I didn't have it fixed. I explained I did and he tells me, "Fine we fixed it. You got what you paid for and I'm going to fire the employee who told you we messed up and fixed your car." And that all I wanted was a free alignment. I paid 40 dollars for them to mess my car up and fix it so I'm at square one and they get money that's fai. Plus somehow they ordered the wrong tires for my price quote but that's also me lying. Watch out for Tony in PA regional manager he will blame you and tell you his employees can't make mistakes and you should be happy they didn't charge you more to mess your car up. It's a clown show in PA.
Reviewed Aug. 24, 2016
Staff was very helpful with questions on tires and struts. Highly recommended.
Reviewed Aug. 24, 2016
Very friendly and helpful customer service reps. Prompt and efficient service. I would recommend to my friends.
Reviewed Aug. 22, 2016
This location is absolutely great. Daniel is the associate that helped me answer all of my questions. Daniel was very pleasant to speak to and very polite. The location was absolutely great, very friendly employees, very welcoming. Simply put the store is amazing. I will definitely be back for more services that need to be done to my car.
Reviewed Aug. 20, 2016
I had a coupon for Mavis and they got my brakes done. The parts are good quality even though they're cheap, but I watched the guy cool off for 20 minutes before he got started on my car when I was just sitting on the bench waiting. It took three and a half hours for a 15-minute service, so I wouldn’t go back in that branch. But in the other place, they went out of their way to get a part for my convertible that they didn’t have and to get it overnighted. Then I also brought my truck there to get a shackle replaced. I needed the truck for the next day and they put me in front of a bunch of other people and did it in only an hour. They’re good people.
Reviewed Aug. 20, 2016
New brakes. It was a good experience.
Reviewed Aug. 20, 2016
Mavis tire is awesome. I highly recommend these professionals! You will not regret.
Reviewed Aug. 19, 2016
I went without an appointment after I saw there was a screw in my tire and it was slowly losing air. This is the second tire that had a screw in it after I took a trip to Kingston. They took my car right away and fixed the screw hole and rotated my tires. I was in and out in an hour.
Reviewed Aug. 18, 2016
Great customer service and workers! I will take my business here from now on!
Reviewed Aug. 17, 2016
Steve was the district manager and I thought he did a good job telling me about the brakes and told me that they need to be replaced. Very satisfied. Thank you, Steve.
Reviewed Aug. 17, 2016
Keep up the great service. No wonder you are expanding your stores. You guys work hard to service your customers. GOOD LUCK.
Reviewed Aug. 17, 2016
While the price was not cheap, all the work done by Mavis (STS Metuchen) was fair, reasonable, and necessary. This was a 14 year old car with 90,000 miles. It needed some work on suspension, tires, and hoses. I am glad I took it to STS because they found the problems, explained everything in good detail, and did the work in a day. I went back the next day for a fix engine light and they fixed that right away no charge, it was a side effect of the other work they had done. Highly recommended.
Reviewed Aug. 15, 2016
I am happy with this Job.
Reviewed Aug. 15, 2016
Regularly get oil changes at the Brewster Mavis. Always pleasant, fair and honest.
Reviewed Aug. 15, 2016
Tire repair. Fast service and fixed right the first time.
Reviewed Aug. 15, 2016
The staff of South Plainfield's Mavis Discount Tire was so courteous and professional. They delivered a high degree of specialized service with a genuine smile. Danny, the manager, guided his staff with grace as he kindly delegated instructions to ensure that the customer experience was that of high quality. Danny provided an accurate depiction of the services that were REQUIRED and those which were merely RECOMMENDED. When my wait time exceeded that which Danny had originally quoted to me, he discounted a portion of my total.
Reviewed Aug. 15, 2016
I stopped at Mavis with a vehicle my wife drives 99% of the time. It is a newer vehicle that she often gets serviced at the dealership where she bought it. She has had a tire that kept going soft that twice the dealer told her was a wear factor and that it needed to be replaced. I kept telling her to go to Mavis so finally I was home so I took it down there. Within 10 minutes the manager walked out showing me a nail. Amazing what you find when your main concern is service not selling things that are not needed.
Reviewed Aug. 15, 2016
All work done perfectly, timely and with courtesy. Very pleased. I have also used Mavis in Nyack, NY with the same level of satisfaction.
Reviewed Aug. 14, 2016
Joe and Eric were professional and polite. They explained everything I needed and they were very descriptive of what my vehicle also needs in the future. All the employees here believe in customer service. Thanks guys!
Reviewed Aug. 14, 2016
I've been going to the muffler repair shops for many years. Then I went to Mavis Tire for car repairs. They explained what needed to be done and what they suggested that needed to be done. I wasn’t really blind walking into anything. I would recommend them.
Reviewed Aug. 13, 2016
Your manager Albert was professional and diagnosed the problem in a timely manner. Everything went smoothly even though the place was busy and in the middle of a huge tire salvage tire pickup. Everything went well and I was most satisfied with every aspect of the service, work and timeliness of the work. Albert and his support staff are excellent. Ben is also good. This Mavis location is "all about Albert". Thank you, Mavis.
Reviewed Aug. 12, 2016
Great service with reasonable prices. They are also very honest.
Reviewed Aug. 12, 2016
I highly recommend this place to someone else. Service -- excellent. Managers are excellent.
Reviewed Aug. 11, 2016
Wheel alignment. No problems at all with this place.
Reviewed Aug. 10, 2016
Head light bulb installation. Very quick and professional service! They also charged me a fair and correct service fee!
Reviewed Aug. 10, 2016
Took my truck in for NYS Inspection. Service rep pointed out my rear brake pads that were worn considerably but still within inspection standards. I authorized replacement of rear pads and the price was very reasonable. The guys had the truck done in short order and I'm happy to say I had another good experience with Mavis. I'm a retired auto tech and service manager so I can appreciate the way they operate. Great Job!
Reviewed Aug. 9, 2016
Excellent service - Oil change, rear brakes, new battery, rotate tires, replace wiper, muffler and exhaust pipe, wheel cylinder.
Reviewed Aug. 9, 2016
I've always been going to Mavis for anything to do with tires, tread, or alignment. Any tires that I buy, I only buy from them. I've been going to them for about 30 years. I've only had one negative experience in the last year or two. The rest have all been very positive. When they moved to South Road, Poughkeepsie, I've been going there since. However, I now favor going to Parker Avenue because I had a flawless experience with them. The people at Parker Avenue look out for me, and if I need something done, they always find a way to get it done even when they don't have a lot of people there. I appreciate that they jump through hoops for me. They help me out in a lot of ways. Nothing but good things to say about Mavis Parker Avenue.
Reviewed Aug. 7, 2016
Mavis Tire has a stable staff there. Whenever I go, they’re always nice to me and they try to do their best to take care of me. However, I was a little disappointed this last time but it wasn’t the fault of the folks behind the counter. I didn’t have the number with me, I needed an oil change, so I called and I found later I’ve been attached to the corporate number. They quoted me a price but it wasn’t correct. So when I got there and my car was up on the lift, then they looked at what they actually had to put in there, it’s been doubled what I’ve been quoted. They quoted me 24 bucks and it was 45 bucks by the time I left. It was a bad error on the corporate side but my experience with the local guys has been positive.
I mostly go to them for oil changes. I own a Honda so they don’t really break down, but I got brakes done there and a muffler pipe that had rotted out. The muffler pipe and the catalytic converter rusted together because in Buffalo there’s a lot of chemicals on the road, so everything rots on the underbelly of the car. They knew I had to get on the road quickly and they quoted me to replace just the muffler pipe. They didn’t promise me about the catalytic converter but they said they’d do their best to try and preserve it, which they ultimately did. I had gotten one quote before I got there, and they wanted to charge me for the catalytic converter, which added several hundred dollars to the bill. I thought it was darn nice in that they tried to save me a buck, and it just got me coming back to them. In general, it’s been a very good experience with them. One bad experience doesn’t turn off all the good ones.
Reviewed Aug. 6, 2016
Spencerport road location! Kenny is very friendly and efficient!!!
Reviewed Aug. 6, 2016
They did good job, and was very reasonable.
Reviewed Aug. 5, 2016
My first two initial visits for really great mechanics are wonderful period. Came back in after 2000 miles on my truck after it was aligned due to my tires wearing extremely badly on the outer edge. Manager at the times that I need to speak to add about the tires and see what they're going to do. Week went by no word from Ed. No call. Call the shop and if it go and asked what they were going to be doing they said they will not be doing anything as I have a lift on my truck. This was not stated when I first signed up to have my truck aligned with them.
I asked them when I did bring the truck down the first time if they could align a truck with a 6 & a half inch lift and 20 inch rims with off-road tires. They said "yes bring it on down." So with them stating this I thought they could actually do an alignment for my truck without ruining $400 piece tires which I have to replace now. I would like to be contacted by the general manager to rectify this issue as I'm not getting anywhere with the Ithaca store management. Thank you.
Good Morning Mr. White,
We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.
Thank you,Mavis Support
Reviewed Aug. 2, 2016
Steve and Kurt were great. They got me in and out in a couple of hours like they said, and the mechanics were good and efficient.
Reviewed Aug. 1, 2016
I came in to inspect my car and was checked right away. They took my car for a spin to see if everything was ok then put it up in the air. Then they dropped it, put the computer on it and that was it. The manager was very friendly and let me know what my car is going to need in the next service. Such a nice guy.
Updated review: Aug. 2, 2016
Mavis responded and quickly resolved my issue. I wish communication with managers had been more forthcoming. I feel this was just a case of human error and would definitely recommend them and use them for future work.
Original Review: July 30, 2016
On July 6th I took my 1996 Mercury Grand Marquis in for a front end alignment. I arrived approx 10:45 am. I was advised the car needed an idler arm and a shock was leaking. I gave them the ok to make the repairs. I sat at Mavis until approx 6:45 pm after closing time. First I had to wait for them to get the parts, which was fine, then the afternoon slowly slipped away. At approx 3:00 pm, the manager, Mary, came over to me and told me a bolt had stripped when they tried to remove it. She had sent someone for a new bolt and car would be ready shortly. Approx 4:30 pm I went up and asked what the hold-up was. I was told they were still looking for a bolt, but may have found one. At approx 5:30 pm, I observed them moving car to bay for alignment. At approx 6:30 am Mary, the manager came over and told me they couldn't do alignment. The case needed a inner tie rod and sleeve and she would call me in am with price.
It was almost 7:00 when I left shop. Car was steering funny but thought it was because of alignment. The next morning on my way in from Henrietta NY, on the expressway, the tie rod passenger side fell off. I had to have the car towed to the garage. The mechanic there said that the tie rods were loose and never tightened up. Mavis is still giving me the runaround regarding covering my out of pocket expenses for their negligence. Aside from being almost killed they are now forcing me to take legal action and a complaint to Better Business Bureau. I thought this was just human error but now I'm not sure if it was deliberate as they expected me to have the work done. Also I took my car to Monro Muffler on Saturday the 9th and alignment was performed without a problem. Do not take your car to Mavis tire. Spencerport NY 14606 Mavis at this point has a copy of my repair bill from Todd's Automotive for towing and tightening up front end parts.
Good Afternoon Ms. Flack,
We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. We have forwarded your concern directly to the Regional District Manager for this location. He will be contacting you regarding this incident.
Thank you,Mavis Support
Reviewed July 29, 2016
I like that Mavis Tire is local. I've purchased tires and did oil change from them among other things. So far, everything has been great and we have really good service here in Catskill. Their reps and technicians were very polite and helpful.
Reviewed July 28, 2016
Staff was excellent from top to bottom.
Reviewed July 28, 2016
Tom treated us awesome from the second we walked into his store in Geneseo, NY. His philosophy of "Great Service First" is refreshing in todays marketplace. He acted like a trusted advisor instead of a salesman, and we are impressed. We will definitely recommend these guys to anyone.
Reviewed July 27, 2016
I gave this store a 5 star because my experience for the first time going there was great! The staff was very friendly and appreciative for your business. I did give an overall of the appearance and 8 just for the simple fact the building itself is an older building. Thank you Mavis Tire employees. I will be back for future business.
Reviewed July 27, 2016
I have a great experience at this store. Your manager there was so helpful, so much more than Pep Boys (!!!) where I will never go back to! Keep up the good work! From one mechanic to another!
Reviewed July 25, 2016
On July 12, we brought our car into Mavis. Mavis of East meadow at 2139 Hempstead Turnpike. They did an oil change, checked brakes, tires, front end, alignment. They then changed out 2 shocks and did the wheel alignment. He told us he checked all the wheels, axles, everything. So, I guess you don't take responsibility for a misdiagnosis? We were advised the tires may need to be replaced but all else looked ok. I had advised them we heard noises, like rumblings. They said that was because of the alignment being off and there was some oil on the tires but nothing of concern. Also, when doing an oil change you need to make sure you change out the screws.
Boy oh boy, aren't these all signs of an axle being worn out? And I was told the axle looked fine. But then, I was told you never looked at that stuff. Lies, lies and more lies. Then lies in emails from your company. When a child makes up stories, it changes over and over. In emails I was told we never advised them of driving issues, again lie. We told them of noises which is why he checked all tires and even stated the tires were wearing and that's why we had the noises. NO. YOUR company misdiagnosed things. And my wife was not shown the shocks, she did not pick up the van, I did. Another lie. LIES and lies. I was told of grease, told of tire wearing, etc. What a bunch of nonsense. I was also told in an email that the axle was not leaking and had no tears or markings on it. BUT, wait, Ray, regional manager, told me they didn't look at the axles and would have no knowledge if they were worn. AGAIN, LIES!!!
Fast forward to July 14, my wife is driving the car, the axle snaps, pops tire and puts my family in danger of a real serious situation. Thankfully my family was able to get out of car safely and was able to get a tow. YOU'RE telling me that only 2 days later after this you have zero fault? I know I am not crazy, are you? Why, if were told everything was ok, did this happen 2 days later. Your mechanics messed up and they know it.
I decided to reach out to your customer service and voiced my frustration. Later on, Michael from Mavis called my wife. My wife said I'd call back, which I did and I asked for a manager, they sent me through to a guy I believe named Frank. To no avail, he was not helpful, just said they were right and I was wrong. I then kept emailing customer service and they advised me that a regional manager would contact me. His name was Ray. Well, I am not sure of your hiring but I'd be embarrassed of a manager that has zero empathy, right or wrong, for any customer. I've been in customer service for over 20 years, and that was really gross. The tone of his voice was not helpful. I became more frustrated and irate. He then hung up on me. Go listen to that call, please do, and you decide on that if you'd like. I was told in an email that I was treating him inappropriately. What a joke and a cop out.
I was really irate but a manager should be able to listen and understand, not take the easy way out and folding to a little pressure from a customer. That's weak and that also shows how uncomfortable he was with the information he was giving me. He said they had nothing to do with the axle breaking. Such nonsense. The next mechanic that looked at the car and I had to spend another good amount of money said they should've seen this with all the work and inspection they did. The oil, the sounds the car made. I was going back and forth with customer service a few times and then the lies starting flying in. Michael stated that my wife said she hit a curb, this was written in an email to me. My wife never said this to him, and when questioned about that, I got a very informatively incompetent email without ever answering that question. Just shows the incompetence of what your company stands for.
Reviewed July 25, 2016
Fast, friendly and good prices. Highly recommended.
Reviewed July 25, 2016
The waiting room/showroom area is a bit small but other than that they many bays and got the work done quickly. They did offer additional services but I never felt bullied or forced like I do at other places and they took no for an answer.
Reviewed July 24, 2016
Firestone is nearby, but I tried Mavis this time because online tire prices seemed good. They were and the service was good as well.
Reviewed July 23, 2016
Becky and Chris at the Wantagh location was amazing. And Mike off of Hempstead Tpke was so accommodating and professional. Had a blowout. They put the spare on at no additional cost and referred me to Wantagh which had my exact tire. Amazing.
Reviewed July 22, 2016
I went to Mavis for a brake work. I liked it at first. I had the back brakes done and then, two months later, I decided to go and have my front brakes done. I was then told that I need all new brakes. I told them that I just had them do the brakes two months ago in the back. So then, the mechanic goes and looks at it again, "Oh, they're good." I go, "Yeah. They're good now because you found out they're new." I'm very dissatisfied with my experience with them.
Good Afternoon Mr. Lago,
We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.
Thank you,Mavis Support
Reviewed July 20, 2016
Excellent. Service manager- Fred extremely knowledgeable and helpful. Work done well and on time.
Reviewed July 18, 2016
Every time that I have had a reason to come here, my experience has always been courteous and professional.
Reviewed July 15, 2016
Mavis Tire is competitive. They're the cheapest ones around. I have oil changes with them and everything is great including the manager and service manager.
Reviewed July 14, 2016
1st time customer. Tires was fairly priced. Service timely. Staff was helpful with answering any questions I had. I had a good experience using Mavis for the 1st time. Might go back to replace tires on my other car.
Reviewed July 14, 2016
I’ve been going to the same location when it was Monro for a while. It became Mavis Tire but the manager of the location stayed the same. I've had great jobs in oil changes, transmission fluid and normal maintenance items from them. I also bought Firestone tires for my car around five years ago.
Reviewed July 13, 2016
Fixed bracket on exhaust very quickly. Very satisfied, would recommend and will continue to take my car there. They were friendly, professional and courteous.
Reviewed July 13, 2016
I got a part of my car appraised and an oil change at Mavis Tire and my car sounds so much better and my oil change is good. Everything has worked a lot better with my car now. The people who work at Mavis have been very nice and professional and are very good at their job. They got me in and out in a quick amount of time. Also, the assistant manager was amazing and very helpful.
Reviewed July 12, 2016
I've been to Mavis Tire in the past and it's technically just a walk from my house so I can bring the car there and walk home. I had my tires, state inspection, and mufflers serviced there and I get really good service. They are excellent. I have a great experience every time I go there.
Reviewed July 7, 2016
Very pleasant experience. Totally happy with all of the work performed, brakes etc. The interaction with the service advisers was extremely helpful.
Reviewed July 7, 2016
Got in, got done, got out. Half hour tops. They were awesome. No problem going back for future service.
Reviewed July 6, 2016
Car inspection - Friendly people working there, good service!
Reviewed July 6, 2016
The people that work on this place are very friendly and the customer experience is the best. Thank you for the service.
Reviewed July 5, 2016
Service center was clean, manager was very polite, very fast service and my jeep was clean after the service, not like the last service at Jeep. I will always be a customer at the Terry Town Mavis.
Reviewed July 4, 2016
I've been using Mavis for tires, oil changes and mechanical work for quite a while and the quality has been fine. The techs are always neat and the place is clean except for the landscaping which needs a lot of work. I've always shopped there but ever since they went to Mavis from Cole Muffler, though, their shop rates have gone up a lot. It used to be $62 and now it’s up to $89. A little is okay but 50% is a lot. I don’t like that. Now, I'm looking for another mechanic.
Reviewed July 3, 2016
Mavis was knowledgeable and very accurate about the work performed on my vehicle. They did an excellent job. I will recommend them to everyone I know.
Reviewed July 3, 2016
Great. Fast, easy, friendly service.
Reviewed July 3, 2016
My experience with Mavis Tire was very good. They fixed my car and they gave me great service.
Reviewed June 30, 2016
I walked in shopping for tires and other service that the dealership recommended. Sean greeted me with smile, assisted me right away. I told him what I was looking for - we talked prices. He helped me out with offering great prices. The services manager Andre kept me in the updated while my car was being serviced. I would recommend this Mavis to anyone due to the great experience I received today. From the smile as I walked in, the courtesy, explaining everything so I'm not feeling as I'm being taken advantage of. Great team in Vails Gate!!
Reviewed June 29, 2016
Great service for my vehicle maintenance, tire changes, oil, etc. Timely service with a great price.
Reviewed June 28, 2016
Respectful staff. Task completed. Thank you.
Reviewed June 28, 2016
I've been a long time customer and have always been satisfied with the service and charges.
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavis.com


