Mavis Discount Tire Reviews

4 new 40,000 mile tires and a wheel alignment. Put less than 20,000 miles on the tires....2 have completely shredded to the thread, and Mavis refuses to honor the warranty! My car has never worn tires this way, and has not been right since their alignment.

I left Midas after getting rear brakes done only to get to my hotel and find out I had a nail in my tire. Mavis was the nearest place I could get to before they closed. I called the branch phone number (so I thought) at 5:20 and the gentleman (Jose) said to come on in. He said patches wouldn't take long. I told him it would take me about 20 minutes to get there. When I got there, the people had no idea what I was talking about. They said I had reached a call center, which I was unaware of. I wasted 45 minutes worth of driving to get nowhere. Now I'm stuck with a nail in my tire overnight because they didn't have time to fix it. I'll never deal with Mavis again.

I had brought my vehicle in for service and they told me that I needed a part and so I had the part put in. Then they called me and they said when they were bringing my car into the shop, the brake lines went. So, I needed two brake lines. I agreed to that. It was upward of $1,000. The car didn’t and never ran right after I picked it up. So, I brought it back and I said, “I thought I had bad gas. Can you take a look at it?” He said it needed $2,000 of work onto it. At that point, I said, “Forget it.”

You should avoid this shop. After installing brake pads and rotors, they returned my BMW with soft, squishy brakes and an error message on the panel. The mechanics “explained” to me that the computer will sense the change and eventually adjust the brake back to normal after I drive for a while. I drove directly to a BMW dealer only to find a damaged, leaking caliper courtesy of the Mavis Tire mechanics, who clearly don’t know how to make an otherwise simple repair on the car. Through the phone, they didn’t want to admit it, asking me to drive the car back from the dealer even when it is unsafe to drive. They are simply hard to work with and refuse to be responsible for their own gross negligence!

The new Mavis Discount Tire just Opened in Warren NJ, I had the worst experience with the service and the manager, Mike, I was simply there for an oil change and tire rotation when I left Mavis the oil pressure sensor pop up because it was low and they didn't put enough oil back into the car and also they left a mess in my car with dirtying my A Piller on the driver side window and driver side door was oily... I advise staying away from Mavis Discount Tire because they don't know how to deal with customers. Mike needs to learn some respect to the customer or customers that come in to do simple maintenance to the car and leave happy, not disappointed with the service that was provided.

Appointments don't matter!! Scheduled a 2pm Wed inspection and oil change. Evidently, they forgot to write it down. J.R. made it happen in a reasonable time frame and I picked car up at 3:30. Scheduled an 8 am Thurs oil change for 2nd car. Left the car with them Wed pm, told them I needed by 10:30 latest. Called them at 11 to check status, car hadn't been touched yet, said they had overbooked. Picked up car at 12:30. Brian apologized, no discount offered. DO NOT expect appointments to work with this store!

Mavis Tires, formerly Myers Tire, on Lewisville Clemmons Rd. in NC. Ordered tires a 11 days ago and followed up for 3 days when they said they would be there. They had nothing but excuses. Dennis called me today with a curt message on when I planned to have the tires installed. I got same day service from NTB and they beat the Mavis price last week.

I’m happy with what Mavis does. I went to other places and they didn’t want to do dismount. They just wanted to sell tires. But Mavis was happy to do the disposal. They’ll do the dismounts and the mounting on stuff I bring in. I bought some tires from them. I didn’t have a spare, so I had them give me a spare. The sales rep I dealt with was fine too.

I called what I thought was N Dekalb Tire Co in Dekalb County GA not realizing Mavis recently bought them out. There was no sign changes. Anyways I called to get a quote on a set of tires and a front brake job. The salesman quoted me Goodyear tires and brakes. I agreed to the quoted price and brought my 2017 Rav 4 in for the work. After a couple of hours I called the shop and the salesman said they could only find 3 of the Goodyear tires. I was surprised that such a popular tire size was unavailable in Metro Atlanta with a population of 6 plus million people. He said they did have Hankook tires, which the salesman said were rated higher than the Goodyear. I believed him since I have have shopped at this store for many years.

It brings me such sadness to make this review. But this is the second to third time having to deal with bad behavior and customer service. I've had enough. I will no longer give this company my business. I've find nothing but brag to family and friends of the Dallas, savings, and at home feeling I get when I often visit the Conyers location. I was first ignored, then belittled, and just overall plain embarrassed. All the while I'm still trying to calm the situation to continue doing business with the company. The way Mick possibly the manager at the time treated me today, there's no way I could ever feel comfortable spending my hard earned money in this establishment EVER again.

Tires are one of the most common 'commodities' for sale through third parties - the only value the retailer can provide is service and professional installation. Since Mavis Tire purchased Kauffman Tire the service has dropped to such poor levels I'm amazed they are still in business. After two separate experiences at two different Mavis locations we will NEVER take any of our vehicles back to Mavis Tire. Why can't they just emulate the great service offered by Kauffman Tire - we valued their service standards for many years. It's sad when a once great brand is swallowed by a new brand that cares so little for the customers that it claims to serve.

Terrible experience, and no service after the sale. I had 2 tires installed on 11/28/2018. I also at the same time, had a wheel alignment done per their suggestion. In May 2019, I had to replace the tire at another facility closer to where I lived, because it was worn out already. Before I had it replaced, I called Mavis Tires to ask for a warranty tire (or prorated, since it was less than 6 months old). I was told, "Sorry Ma'am, no warranty on the tires you bought." Considering I was never told this when I purchased, and also spent close to 1k with my husband getting new tires on this Ram 3500, I consider this appalling. Are they saying that it's typical for a tire to last less than 5 months? They also never reset my low tire pressure light also. I will be bringing this to the attention of corporate. Beware of this facility.

I have been a Mavis customer for over 20 years and have been generally happy with their service. This has now changed. My tale of woe: The TPMS light kept coming on every few weeks, and after filling up with air, it immediately went out. I brought my car (a 2013 Toyota Prius model 3) into the Lawrence, NY location (facility # 7098624) on 8 June 2019 to have the tire checked for a leak and repaired. I was told that my TPMS was leaking around the stem and I needed an entirely new unit because the washer could not be replaced. I have since found out this to be false. I confirmed with the manager that Mavis would re-program the TPMS. After having Mavis replace the TPMS, the TPMS light remained on and I was told that it could take a day for it to turn off. Experience has shown that when I have filled a tire up in the past the light extinguishes within a minute.

All I can say is run for your life. I purchased tires and got an alignment at the Birmingham location. One month after purchasing the third and getting the alignment my tires began to show the steel thread. I returned to the store and the employees began to talk crazy to me as to why my tires were wearing after only being on the car for one month. The staff at more the one store needs training. Very unprofessional - RUN FOR YOUR LIFE.

These people do not care about service! Instead of a 90 minute wait, it took over four hours to install tires with no apology from anybody. The code from the invoice indicate they had installed discontinued tires! The formerly clean rims were filthy and covered with a tar like substance. The tire pressures were uneven and off by more than 7 psi from manufacturers specs leading to triggering a tire pressure warning light after driving five miles. I deflated one tire by seven pounds and was then on my merry way never to return to Mavis.

Your manager Rocky was real helpful and kind, he made the experience pleasant, told all my friends about Mavis. The tires look great, the alignment feels wonderful, the shop was very clean, the workers was helping everyone that came in.

Got two tires and an alignment at Mavis today and now it won’t drive straight. I think they messed it up with the alignment but I don’t know and neither do they and they can’t fix it. Don’t ever use Mavis. Now I’m stuck with a car that has to be steered to the left constantly. They had even left a lug nut off. It took. 2.5 hrs to get two tires and an alignment and I was charged $578, much more than other places would have been. Now my car pulls severely to the right and is very difficult to drive because now I have keep the wheel turned left to go straight, essentially they have destroyed my car. Horrible. Do not take you car here.

My son was quoted a price to fix his brakes and some other non emergency repairs. He gave the OK for the brake work but nothing else. They did it all and gave us abuse over it. The manager gave me the finger and they threatened me. I have called customer service many times and been given the run around. Mike ** the District Customer Svc. Manager never calls back, NEVER.

When I came into the store I was very surprised with the promptness and eagerness of the staff. I was first assisted at the front desk by Rob, who was professional, courteous and thorough. He identified what was needed, and immediately set the staff to work with no delay. After a few minutes though I received a phone call to tell me that they would be able to save me hundreds of dollars by just repairing my current tire. Not only did I appreciate this cost cutting effort, but the courteousness and promptness of the entire staff was very, very impressive. They went above and beyond all expectations.

I’ve been going to Mavis for years, and they’re right up the street from me. They recently did a repair for me as the tire was low. I spoke to the person who did the order and they were very nice. They were kind enough to allow me to leave it there overnight, and I picked it up the next morning. The next morning, the car was already done from the evening before. I just went in and paid them, and picked up the car. The only thing that surprised me was how much it costs to fix a flat tire these days, which I haven’t done it in a while. Still, if anybody has a problem, I would send them there.

I truly hope everyone does take my experience to heart and take their vehicle somewhere else. Kyle the manager at two locations is one ignorant bigot that destroys your vehicle and lies saying they didnt, it took almost one month to get things resolved, after Kyle CURSED ME outside of the Brookhaven Pa store where he knew that he wasnt being recorded. Lies and says the part that was removed from my steering column was no longer available, when I went to a Ford dealership I was told it was available for 375.00.

Dan took me to the back and showed me what had to be done. They all were very courteous and helpful. Hope to use them again. Have been going to that location under different management for 9 years and hope to continue.

Mavis is conveniently located right around a block from my house. I’ve gotten tires and alignments done with them. The tires are kinda all-purpose, all-wheel drive ones. My only complaint it that they can’t seem to get the steering column straightened out after an alignment. Also, the prices on some of the things could be a little bit better. But everybody has been very nice and helpful. They get my car done fairly quickly and the quality of the goods and services is pretty good.

In the fall of 2018 I hit a pothole that resulted in a broken rim. I purchased a rim and had Mavis replace mount a new tire. They also aligned the tires. In November I returned to the Mavis shop to ask for help with my car. My complaint was that my car was swerving. I also asked for winter tires. They said they had none, so I bought all season radials. I returned to the shop in January because again the car was swerving (fishtailing). They said the tires needed to be replaced. They blamed the wear on the shocks and sold me two new tires.

I've purchased tires from Mavis in the past. But this last one wasn’t the best experience. My car was there for six days. I came to them with a noise on the right side of my car. The gentleman came out and looked at it. He said that the two side tires on my SUV were all worn. I asked him what would cause that. He said that it could be a couple of things and asked to get it inside so they could look at it. This was at 11:45 on a Wednesday. About an hour later, they figured it was the calipers. I asked them to replace both calipers on the front first and we would put tires on them. Then later on they said they were having trouble bleeding the break lines and they would have to keep it overnight. So, consequently, my wife came and got me. We only live in the next town over.

Upon calling Mavis about the size of tires I needed, they said they had them in stock and could get me in within an hour. Upon arriving at the store I informed them that I had spoke with someone on the phone and they set an appointment for me, the salesman didn’t listen when I told him what sizes I needed, proceeded to check the tires on the car. Now I know they a lot of people who may not know what they have but this was not the case here. When he returned he rudely informed me that I needed 4 tires. I said, "No I don’t." And he said, "Well don’t come back here and yell at me in a week or so that your tires are bad" (Where does he get off). My car has just been inspected by a reputable dealer and passed with no issues..

I've been going to Mavis for 20 years. I went to STS before which is owned by Mavis now. Recently, I got Cooper tires and a wheel alignment from them. I dropped my car off and left. A day or two later, they called and told me when it was gonna be ready for pickup. I did not wait there. Their people did a good job and they did it efficiently.

I purchased a set of General HTS Grabber Tires on May 4, 2019. I was quoted three different prices by the location, their call center and online. When I went for the install the price was substantially higher than what I was quoted. They were able to chop down the price (conveniently....) I declined the extended warranty because I have never had an issue with tires in the past. I reported this to the BBB and was informed I would receive a response for their regional manager, I never did.

I bought my tires from Mavis and I would never go back!! I asked for a mid-grade tire since I have a lot of miles on my car. They sold me a cheap low grade tire and charged me more than they originally quoted me for a mid grade tire. Of course I questioned it but they gave me some spill. I am a single mom on a budget. When I left Mavis my car was not balanced. It felt like it was bouncing down the road. I had to go back to them the next day, the tires had not been balanced. Also, the tires make a lot of noise. I have bought a lot of tires over the years and I never had any "sing" like these do. I had a tire professional look at them and he just shook his head and said they are cheap low grade tires. Don't go to Mavis Discount Tires unless you want to pay a lot of money for a LOW quality product. They are only after the bottom line, they do not care about selling quality!!

When anything is wrong with our car, we take it over to Mavis Discount Tires. It's excellent service. I have a Lexus and I should go down to my Lexus dealership. But I don't. I go to Harry. He’s in my neighborhood and he is fantastic. You don't have to wait long and if you arrive an hour late, one of the service people would call you and say that your car is ready. They’re very cordial and nice. The whole staff is excellent. Two weeks ago, I took my car there for inspection for a new tire because the air symbol came on. They put some air in it and the symbol went away.

I called on Friday afternoon and was told they had my size/brand of tires. I was only purchasing 2 tires for the back. I said I would be there on Monday and was told that would be great and I did not need an appointment. When I arrived I was told it would be about an hour because they were short handed. I said ok and I would wait since I had no way to go anywhere. My husband, who is legally blind, was with me. We went back in the waiting room and sit down to wait. I noticed about an hour later I had missed a call. I called it back and it was man out front asking where I was because he didn't know what brand. Why did he call when I said I would not be going anywhere? Where did he think I went? He said he was getting it shortly cause I was next in line.

I have five cars and I am a long time customer of Mavis and STS in Ramsey New Jersey. I am shocked at what just happened to me today at the Route 17 Ramsey NJ Mavis. I brought my 2009 Acura MDX in for a wheel alignment and when I picked it up I asked for the spec print out to see where the car was adjusted. I was told that the shop doesn't have a printer. Then I asked if he applied the $10.00 promotion to the price. He rang up on the register. He told me that the $10.00 promotion was only good if I had purchased tires in addition to the wheel alignment service.

Scheduled an appointment online on May 8th for 4 tires on May 11th at 9AM. I handed the girl/woman my print out. She looked at it puzzled. With my reservation number (**) and all information she had to ask me...all the information. At 9:35 the manager (?) spoke w/ the woman then came over to tell me they had only 2 of 4 tires and that there is a courier coming from Atlanta with the other 2. They should arrive around 10:30. I left with my vehicle and would come back when the other two arrived. At 11:45 I got a call that they did not come in. We arranged for Monday.

My Continental extreme grip tire blew out on a Saturday morning. I had road hazard warranty that I paid $25 a tire for. Took my car to Mavis the same Saturday morning, I was told they did not have the tire in stock, it would be there Monday morning. It is now Wednesday morning and I still don't have my tire. Talk to a very unprofessional clown at headquarters named Dennis. He was telling me that my tires are very uncommon size. That is BS, it's a very common size today, the guy was a real **. Telling me it's safe to drive my car with a donut spare. When manufacturer says not to drive more than 50 miles an hour or 70 miles. The clown Dennis tried to tell me it was safe. And it is not safe. Anyhow my experience with Mavis Tires Headquarters corporate headquarters. Was not very pleasant at all, will never do business with them again after spending $986 on for tires. Owner of a Mercedes Benz. T. C. S.

I purchased four new tires and when I got home I noticed they did not install new valve stems - they reused the old ones. When I returned to the store the manager did not apologize for my inconvenience of having to return to the store and wait while four tires were dismounted, had new stems installed, then remounted and balanced. Today while doing a brake job on my car I noticed there was something rolling around inside one of the tires. I called the store and a technician put me on hold while get got the service manager. After five minutes of waiting I hung up and called back 15 minutes later. Again put on hold - again nobody came to the phone. Next time I'm going to CJs.

My son got his car inspected there in March 2019. He needed to have his brakes repaired as well as a few other items. May 12, 2019, his wheel fell off while driving - found 1 lug nut on road, one was sheared off, others totally missing. Tow truck driver said, "This should not have happened" and indicated that if the lug nuts were properly on the tire, it would not have happened. On the bill from the inspection, at the bottom, in red - it indicates that you have to bring the car back within 25 miles to check the lug nuts. In our 30+years of driving, we have NEVER heard that after brake work or inspection, you have to take it back. If they would put it on properly, and do the work properly, you wouldn't have to cover your butt with this. Apparently, this must happen often. STAY away from Mavis. They don't know what they are doing!

Went for brake services in Feb 2019 and after leaving my brakes continued to squeak. I went back and was told that my brakes needed more lubrication so I got that done. Even with the extra lubrication, my brakes continued to squeak and I went back and was told that the brake pads they installed were a cheaper quality and that could be the cause of them squeaking so I upgraded to better quality brake pads and my brakes squeaked more than before. So today I went back to Mavis Tires in Northport and before I was able to receive help there was a man before me that was upset because he had been waiting for 3 hours to get 4 tires on his Honda and the servicewoman was completely rude and nasty to him and when he was walking back to the waiting area she rolled her eyes at him.

Did not give me my wheel rim key after service. I checked when I got home and noticed it missing. I called service center and they said they forgot to give to me. I had to go back the next day to pick it up - Service adviser did not offer to send someone to my home to drop off (only live 4 miles away). Good thing I did not get a flat - Wouldn't be able to change flat without it.

4/29/2019 I stopped into to Westfield NJ location to inquire about purchasing tires for my truck. I walked into the location around 4:37pm. There was no one inside. But an old ** man sitting next to shop on a stoop or tire. He then walked in about 4:40pm after me. About 4:41pm a young guy came through the side door. I said, "Hi I wanted to find out about purchasing new tires for my truck." He replied, that guy coming in the (tall ** guy in a white button up shirt) is the person to speak to.

Updated on 05/04/2019: Don't leave anything valuable in your vehicle or it will be gone when you return. I reported the theft of credit cards from my glove compartment to the police but all employees denied it. After a thorough investigation nothing was resolved. By the way, my glove box was locked when I brought the car in for service.

About a month ago, I used the internet and selected tires for a car I gave to my son. I communicated the date and time along with the desired tires that we chose for the 2014 Mazda. Not only did I email all the details to the MANAGER OF THE LOCATION, ROB----I gave him all the specs----for the specific set of tires we wanted. I even put a copy of the order in the US POST OFFICE to ROB in Yonkers as well. The tires we ordered were not in the shop when my son arrived. Not only that but the alternative model tires were not available upon arrival despite the lead time we gave directly to the MANAGER.

Went for an oil change at the East Rutherford location. While changing oil they told me my struts were leaking oil and I should replace all 4. The cost was $1,100. I told them I wanted a second opinion. I went to a local mechanic who told me there was nothing leaking and wrong with my car. Mavis was trying to swindle $1,100 out of me!!! Needless to say I will never be going back there!!

Paid almost 800.00 for a set of tires on my truck. They destroyed my rims. Said my truck is 20 years old. What does my rims have to do with the age of my rims. They are from 2018. Said they talked to corporate. Found out they never did. Still waiting to hear from them. Never call you back. Have to call them always. Get the same answer. They need to do something to remedy this before I take it to the next step. I guess I have to give them a star just to say this but in my opinion they don't really deserve one.

Totally disgusted with this location. Had an appointment to drop off car when they open at 8am. 8:45 still no one to open the store. Employees hanging in parking lot were not courteous when questioned about not opening. Went to a competitor of Mavis and was treated like royalty.

I am extremely unsatisfied with the service I have received at Mavis discount tires in Jackson New Jersey. I took in my 2007 Subaru Impreza to Mavis because the location is very close to my residence and my heat was working on and off. It would blow cool and sometimes hot air and then when I was driving to work I noticed my thermostat went all the way up to the H so it was starting to overheat. I had basically no coolant left in my car so we added coolant to it. I drove it to Mavis and they told me that I needed a whole new radiator because they couldn’t get the cap back on so it must’ve been leaking from the cap so I paid $600 for a new radiator.

I had my vehicle towed to the Basking Ridge, NJ location with a small puncture hole. Upon driving my car home about 5 miles away I noticed the tire pressure light illuminated. I wasn't overly alarmed I figured it would reset, fast forward to the next morning: The light is still illuminated and when I drive it on the highway the DSC light illuminates (dynamic stability control) and my vehicle starts to decelerate. I basically have no control. I call Mavis and tell them my issue and was told by Allan to bring my vehicle in.

Had Mavis check my muffler on my car (order # **). Operator # ** told everything is rusted out and needed to be replaced. Cost would be $450.00. But if I went to the dealership it would cost over $1000.00. I said OK to have it done. He then said he had to order the part and needed a $50.00 deposit which I paid. The following week he called me and stated the part is in. The day I was bringing the car to Mavis I had to go to the local Toyota dealership for a airbag recall. I had the dealership look at the muffler also. When the dealership call me with the price they told me the muffler is ok and that it was a gasket. The dealership charged me $128.00. A lot different from what Mavis told me. Within a year with Mavis this is the second time Mavis has mess up.

Had a bad wheel bearing on driver's side front. Only bearing not hub assembly. The gentleman told me they had a hard time locating the part. They had ordered 2 of them. They were wrong. So one of the guys went to AutoZone in Johnstown and they found the bearing.??? I have a 2014 Honda Civic LX. They had to go to a 2010 Honda Civic GX which is great they found it. The problem is I looked it up online and the part was only $31.99 and they charged me $200.00 for the part. That is highway robbery, and $100.00 labor which was also fine. But really a $68.00 mark up on the part. Not even sure that's legal. Frustrated and angry.

I have a 2016 Cadillac ATS with 17,000 miles. Went to get inspection. They failed because they said tires were no good. I purchased warranty on tires because they are run-flats and expensive. Mavis said they aren’t run flats. They have no clue. Got oil change and wiper blades for $87. Ripped off. Never going back.

Twice in two weeks. Sent my wife to buy tires. Got billed for Extended warranty. Best they could tell me was they were going to review the tapes to see if my wife said she did not want extended tire warranty. My wife does not lie. You have insulted me and my wife! I guess you just add on the BS junk and see if anyone notices. They bought out Kauffman here in Ga. Sad...

My calipers rotors and pads that were replaced 6 weeks ago for $1100 are completely rusted. How is that possible? I have two other cars and the calipers nor rotors are rusted. Using such low grade parts is shameful! Elmsford Mavis in Elmsford NY.

Our recent oil change experience was an awful with Mavis, Norristown Branch, PA. The oil change took 4 hours, in spite of appointment. After the oil change, when I took for a drive, we noticed the check engine light flashed in the dashboard. We took it back to Mavis Tires, the person in the desk connected some meter to diagnose. He said he couldn't identify the problem. He reset the dashboard setting to remove the check engine light, if it came again, to contact him. In a mile drive it came back, we called Mavis, Mavis was generous enough to run the diagnostic tool with a discount (because the issue was because of their oil change).

I had an 11 am appointment for an inspection today. I noticed the store was full so I decided to take a cab home. I received a call after returning home to inform me I left my husband's car registration in error. I am a senior citizen who's been happy with your services for the past 2 years until recently. I said I'd return when my husband got home. He was tired when he got home so I called and asked could I email a picture of it and was told I could. I emailed and called an hour later when I was informed it wasn't received. I emailed it again, still not received although I got a do not reply response saying it was received. So I asked could I send the picture by text. I was told I could and was given a phone number which I appreciated.

I only go here for tires when I get a flat. I have a premium Ford warranty on my vehicle. I last minute stopped in for brakes in a Sunday when it was only day I’d have time. I drive away with a grinding howling feel and sound. I went back and was told it will adjust in a week or two. I’m 41 and have owned many cars and know this wasn’t normal. Finally I go back and they hear and feel it too. They replace the brake pads they just installed and said they were defective. The sound etc was still there. I went back next day and they replaced the new routers they had just out in and said they were also defective. So I was sent away the first time and had to go back two more times that month after driving my kids around with defective brakes.

Setup an appointment online. Took truck in to have rear brake pads. Rotors and calipers replaced. It took them longer than the manager said. When I picked the truck up. Didn't get more than two miles down the road. Had squealing noise coming from the rear of the truck. Took truck back. Mechanic stated he could find out where noise was coming. So I basically paid over $600.00 to have the install a sweeping noise on the truck. This was Mavis in Geneva N.Y. The manager basically told me it's my problem now. Called the call center. They sent me to the Canadaguia N.Y. store. They claimed it might be the wheel bearings. NOT. I will not recommend Mavis at all. Paid $600.00 for squealing. Once you pay it's your problem. They don't offer any help on resolving issue.

Since it is not possible to give a negative star we will go with one. Hired Mavis Chester to install two front struts on my car. They inspected the car a month earlier and stated that the front struts need to be replaced and that the rear struts were OK. I supplied the front struts. Instead they installed two rear struts and charged me for both labor and parts for the wrong struts. Now they are looking for payment for the rear struts which never needed to be replaced!! Poor customer service, Corporate is even worse. Not recommended at all!!

Went there to purchase 2 tires. Had an appointment at 11:30 am and Pete in the Eastchester store said it would take a couple of hours. At 2:00 pm it still wasn’t in the garage. Pete was very rude and he said the appointment was only to get you into the garage. Why I have an appointment when you can just walk in. Told him I was coming to get my car and he was very rude. Never go back there again. Never go to Mavis in the Eastchester store on White Plains Road. They suck!

On 01/09/19, I went to Mavis on 17325 Dona Michelle Drive Tampa, FL 33647-3213 because I had a burnt left headlight. I requested that both headlights be replaced in order to avoid another visit. I was charged $111.73 cents for this service. Which now I believe was not completed. On 02/14/19 I returned to Mavis Tires because the right headlight had burnt out. Leading me to believe the right one was never replaced on 01/09/19. I brought this up to the shop and miraculously they could not find any information on the job performed on my vehicle. But they had my vehicle information and my name in the system. Well to put more of a bitter taste in my mouth when they finished replacing the right headlight which I am sure the $111.73 covered back on 01/09/19. I was charged $33.52 for the service provided. And let's not forget the 2 hours out of my time wasted waiting for a service that should have been completed previously.

In February I call the call Mavis call service for an appt. for brakes and rotors on my Mazda CX-5. Not an assessment but to get it fixed. The person at the Geneseo Mavis place calls me the same day to confirm my appt. I made with the call center. We talk and it is all set. I come in 3 days later to get it fixed and after an hour wait, they tell me after taking the tires off that they can't do the job tonight because they don't have the parts. Why the heck did they tell me to come in and waste my time. I talk to the manager Tom ** and he tells me sorry and come in next week anytime and he will have the parts and will get it done. I tell him I will come in next Tuesday, at 5.15 pm to get it done. He says sorry again.

A few of the staff where I work recommended the Mavis shop in the town where we were ok rked, saying they were a nice shop to deal with. Since they were open on a Sunday, it made it convenient, plus it was a day I was able to have someone drive me to work and back for my car. I also figured a muffler is a basic repair or replacement, that I didn't not require the dealership to do the work, of which my quote of $460 was rebuffed by me.

2 trip to Mavis, several hours wasted that I will never get back. First trip they left off the oil filler cap. Blew oil all over the engine compartment. New truck. Nice stain on drive. Took it to a different Mavis. They made good on the cap and changed the oil and filter. Few days later I see a new oil stain in the drive way. Took it to another auto place for them to look over. The Gasket on the oil filter got crimped cross-threaded upon installation and was blowing oil. So, several hours of my life I'll never get back, 2 oil stains to clean and an engine compartment covered in oil. I'll have to pay to have all that cleaned from their lack of quality control. I'd be stupid to keep doing business with these guys.

Came in with a leaking break hose (poor breaks). After 5 hour wait I received the car back with a new break line that wasn't installed properly. It was hanging down. The mechanic informed me that I needed new rear brakes. When I pulled out of the lot the brake pedal went halfway to the floor. I went to another service station the next day. The mechanic showed me the improper installation. He had to bleed the air from the lines. Also the Mavis mechanic stripped all the studs on the right rear wheel. They had to be replaced. Needless to say I will never do business at Mavis.

I found that their "service advisor," a fellow named Steve, in the Rt. 211, Middletown, NY store, to be dishonest. Steve either lied or was misinformed about the warranty on the tires I had previously purchased at Mavis (STS), although he didn't investigate before telling me the issue was not covered. He knowingly lied in the presence of, and complicit with, a manager about the specifications of the tires I had installed and the brand of the shocks and struts they installed. My attempts to inform the corporate office of his deceptiveness were unsuccessful, as no one bothered to call me back. They took over 5 hours to install tires, struts, and shocks. The struts were not adequately tightened and I had to have that done after having driven to Florida. They are not trustworthy and customers should consider how much money and effort they want to expend trying to get truthful advice and accurate documentation.

I did Oil Change and Alignment and they were really nice and professional. The guy give me some recommendations. He give me the discounts of the coupons. I was so happy that I would definitely recommend this location to someone.

I have used Tire Town now Mavis Tire, in Myrtle Beach, SC. 29588 for years at this location. The workers have always been very courteous to everyone who walks through the door of the establishment. They have the unusual QUALITY nowadays of BEING ETHICAL, and will not perform needless repairs on your vehicle unless it is actually needed. While there, I listened to the man behind the counter as he talked to other customers.

After the auto shop I took my car to sold and became horrible and pushy, I needed to find a new mechanic. I passed by Advanced (now Mavis) while out doing errands and have them a try for an oil change and fluid inspection. They were wonderful, friendly and timely. I received a quote for tires, which I need, and the estimate was reasonable. I look forward to building a relationship with this group. Hoping it's a lasting one.

Great service and courteous which was appreciated on my visit to replace a tire that was flat and also a rim wheel that was damaged on a bad pothole. I was very happy with my visit and the level of service that was performed.

Dec 2018, had the wheels on my Toyota Sienna minivan balanced at Mavis Discount Tires in Pawling, NY. Next day, I'm cruising 75 mph down Rt 95 when I hear a sound, getting louder, seemingly from the front wheel well. I pull over to find 3 lug nuts on one wheel loose to the point of falling off, and 2 lug nuts on another wheel about to fall off. Tightened them and was on my way, but thankful that my wheel didn't fly off at highway speed. No one should have to tighten the lug nuts after the mechanic finishes the work.

Carried tire to the store and had to get tire from another location. We had errands to run and he called when tire was ready. Very satisfied and will definitely use this company again if I ever need service again.

Mavis Tires is a rip off company. They don't care about customers. They will rob you! I went in for brakes rotors & drums at Mavis in 500 Hillside Ave. New Hyde Park. I spoke to the service manager Nick. I told him what I wanted. He gave me a price of $300.00. I asked him again, “Is that for everything?” He said, “Yes I don't play games.” So I agreed to let him do the job. After the job was done hours later I went to pay the bill and now he gives me a bill for over $700.00. W.t.f. I told him, “You said it was $300.00 for the whole job.”

Pretty bad when going to Mavis tire in Greenville NY, yesterday afternoon cause I heard a grinding noise coming from my front end of car. After taking all tires off I sat and waited. They called me in and told me I needed front pads, rotors and calipers. He said $600 to do all work. I said no way cant afford that. Then he's like owe you not gonna have it done, I said no. And then he said well I wouldn't drive it, not safe. Then walked me out to front counter trying to get me to fill out credit app for services. I said, "No won't do that." Then he said, "Ok I'll do it for $500." I laughed and said, "No thanks." Then when getting home found out and got that so called $600 needed job done in 20 mins for $100 parts and labor. Didn't need all they said I did. Something needs to be done about these scammers! Please spread the word.

Mavis did oil change on Subaru - was at dealer for another repair and they told me that the wrong oil filter was used and I was leaking oil and that they also did not replace gaskets. Had rotors and pads done front and back - exactly 20,000 miles later the dealer is saying they all need replacing. They cited low grade parts aftermarket parts used by Mavis. Had 4 tires replaced using their brand tire - the car has not Driven the same since. Terrible tires or they didn’t balance and align properly. Never will spend another dime at Mavis.

Our car was having a charging problem, and was making noises that suggested to me the alternator was failing. Since I couldn't be sure the car would make it all the way to our usual repair shop, I figured I should try the local Mavis since it was only a couple miles away. I had thought "hey, it's been almost three years since we last went there, they might have improved." How wrong I was. Dropped the car off first thing in the morning, waited for them to call back with a diagnosis and estimate. Towards the end of the day, I finally had to call *THEM* back, and they said "yes, it's the alternator, we can't fix it." Seriously? A repair shop, and they can't change an alternator? And they can't even be bothered to call us and tell us this? Limped the car to our regular shop, and it was done and ready in half a day.

I ALWAYS FEEL CONFIDENT THAT I'M GETTING THE BEST POSSIBLE SERVICE FROM MARK & BILL. I've been going to them for decades, and have a strong ongoing relationship. They used to service the fleet of (old) vans when I owned a business, and they were able to keep eveythhing running smoothly.

Brought in 4 tires to get mounted, only because Mavis said they couldn't get the ones I wanted, I found plenty available online. I made an appointment, came in and was told it will be an hour, maybe more so I left and went to another Mavis and they got me right in only to have to wait over an hour once they got my wheels off my truck. Watched through the window, they mounted one tire then did nothing else until I complained about the wait, at that point they start to work on my truck again. Extremely displeased with Mavis. Will avoid returning in the future and will recommend to go somewhere else. Terrible service and they nickel and dime you with every little thing they can find to charge you more.

Called for appt. Most important truck due for inspection & emissions. Drop off truck. Told they don’t yet have machine to do inspections which didn’t mention on phone call. Also please see why check engine light comes on. $2200 later we have to take truck to another garage and can’t get inspection due to engine light on Called Mavis and for another fee will take look. Horrible ripoff place. Expensive lesson learned.

I made an appointment for 11:00 so that I could get my car inspected on my lunch hour. It is now 12:15 and they haven't even brought my car in!! What good is an appointment? Now I'm late getting back to work! Won't be back here again.

Phoned to purchase 4 tires on 11/21/18. Got price, which was good. Confirmed availability. In stock. Told could possibly have next day. Agent made call, confirmed he could have on Friday. Set up appointment for Monday at 10:30. Arrived on Monday on time. Paperwork ready to go. Told about 1 hour until installing. OK with that. Asked if tires were there. Told wouldn't know until up on rack. I insisted on a check, just to be sure, and not waste a 2 hour wait until up on rack.

I have been a loyal customer of Griffin Brothers Tire and Auto in Concord, NC for several years. Recently, I noticed that the name had changed and it is now Mavis Discount Tire. I was hoping that the same people would be working there so, I made an appointment for an oil change. I took my car in on Friday 11/13 for an oil change and tire rotation. About 30 minutes after dropping of my car they called and said that I needed new tires and to have my suspension completely replaced front and rear. This was all to the tune of only $1800 (because they were running a sale!).

Wrong size tires on my car. 3.5 hour wait - Don't use Mavis. Find a local trustworthy mechanic who cares about you. At first Mavis put the wrong size tires on the front of my car but the correct ones on the back. (THEY ARE ALL THE SAME SIZE.) I hit my wheel well when I pulled out to leave. The manager was truly sorry. So, I tried to use them for a wheel alignment. I booked it for Sunday 11/25/18 at 11:00. By 2:30 my car was still in the same spot. I got my keys and left. The service manager couldn't care less. Why have appointments online when you do not care about them one bit? You got me twice Mavis. Never again.

I was visiting family and Beacon and have a lengthy history with Mavis in Albany New York. Well my car was scraping so bad your ears couldn’t stand it. The team at Mavis in Beacon was absolutely wonderful. Juan was great all of them. I wish they were closer to where I live, I would highly recommend this branch location to anyone. Great job guys.

I have purchased several sets of tires at Mavis Discount Tires, in August 2017 I purchased two sets of tires for both of our cars. One set was Veerubber Vitrons. At 17,000 miles they are virtually bald, I went to the store located on Genesee Street in Utica, NY in which a technician initially measured and said let me talk to the manager as they are pretty worn. The manager came out and looked at the tires, he said they had a 40,000 mile warranty and that 17,000 miles is almost half life so there is nothing that can do about the wear and tear on the tires. The manager conclude by saying: "You get what you pay for." I can tell you I will not buy another set of tires from them.

I have been going to this business for a number of years, and I am very satisfied. I will continue using their services, to do my oil changes, and battery replacements tire rotations, and I also have a Ford Explorer that they maintain as well.

I’ve started supporting Mavis tires since they opened a location in the nearby shopping center 2 years ago. Previously we trusted the Tire Corral company in our town. They are great but their location was much further from our home. In the past 2 years we’ve purchased 14 tires for 4 of our vehicles. This past September I had 2 front tires replaced on 1 of my cars. I suffered a flat on one over the weekend. The lug nuts were so tight I literally bent the factory issued lug wrench trying to loosen them. I was unable to remove the tire to change to my spare. I called them and they were just closing at the time, however the associate I spoke with informed me that they would check the torque on them before replacing it. I had to have the car towed to their location.

HORRIBLE! A NIGHTMARE dealing with Mavis. I ordered 4 new Snows at (upper) Central Ave store (Mike) Albany, NY. I drive 22 miles to my appointment. Store tells me "NO Mike" there... then said, "NO order for you." They send me to (lower) Central Ave store in downtown Albany. NO MIKE? NO TIRES? NO ORDER? A freaking NIGHTMARE. As a 2nd storm approaches - I live on a mountain, I still have 4 bold tires! The GOOD NEWS IS: I'll never have to go through this ever again! Because I'll NEVER EVER even try to buy tires at ANY - Mavis Store ever again. GREAT way to lose business, MAVIS!

I had made an appointment online for the Hamburg NY new location earlier in the week to have new tires put on my daughter's vehicle. The appointment was for 2:30 pm and we arrived about 15 minutes early to have time to pick out tires. We went up to the desk and said we were here to have new tires installed and the man immediately said "not today" and then I went on explain I have an appointment and he said, "Looked it up" and did state my daughter's name so you know the info was in the system. He then showed us tires and we picked the tires and he went on but cannot install them today.

On the 5th of Aug, 2018 I stopped by at Mavis Tire Shrewsbury, NJ after the car had stalled on the FDR drive in New York to have Mavis Tire of Shrewsbury check into the issue. They said, (Dominic and Ken) I needed a new “cam” and it would cost $438.00 and added it would take 2 hours and 20 minutes to do the job. I told them I would be back on the following day, I had to drop someone off in Newark.

I went into Mavis to replace a valve stem. Long wait and poor results. Mngr spoke to me about my valve stem options, but never spoke to me about a couple of punctures in my tire. After an hour and a half service, I received my tire, which was installed backward, and terrible patchwork that causes my tire to fail NYS inspection. I don't recommend the Latham, NY store.

Awesome service. Really went out their way to please me. Totally satisfied. I got more than I expected. Customer service was really great. I went in expecting one set of tires but they accommodated me with better tires than I can bargain for. They even went out their way to put air in my spare tire in the trunk. I was ecstatic to say the least.

I was to Mavis Tires about 20 years ago just for tires. They proceeded to tell me I needed all this work on my car (which I had done a few days before). I told them just to do my tires and I would never come back again because they were trying to get over on me as a woman. Well I came back for a wheel alignment and 2 new tires and what a difference in this place!!! They were extremely nice, did what I came in for and at a decent price! I told the manager I would definitely put in great review because they certainly deserved it this time!!!

I’m currently at Mavis Tires locates on N. Olden Ave. In Ewing N.J. I arrived at 8:10 am to have front brakes with rotors installed in my truck. After waiting for 2 hours, the attendant tells me I needed rear brakes as well and that he had to order the pads because he didn’t have them in stock. That’s fine I replied. He told me they had just arrived, however 20 minutes later I see the C&M Auto Parts driver pull in to deliver the parts. After waiting for another hour and a half he comes back out and states that he didn’t like the way they fit so he called and ordered more. 30 mins. Later he comes back out and states that I’ll be done momentarily. Another 30 mins. Passes and I go out to look at my truck only to see that both rear tires are still off. I’ve now been here for 4 hours for a simple brake and rotor job. Never again will I come to this location. By the way the site manager's name is Eugene, who also happens to be very short tempered.

Here's my story! I went to Mavis in New Hyde Park. I spoke to Nick the service manager. I told him I needed 2 rotors, 2 drums and brake pads for the front and rear of my car. He gave me a price of $300.00 for the whole job. I agreed to this. After the job was done I now have a price of $706.04 W.T.F. I told him before the job was done, three times what I wanted and he still said $300.00.

Bought tires on May 15, 2018. Was to get the prepaid card in the mail. Never sent. Contacted them 5 times. Last 2 times they said it was mailed. Still never got it 4 months later! Sent paperwork to them 3 times and emailed forms twice. Still no $100.

Overall the experience at Mavis Tire in Ramsey NJ was good except for one thing. They took my valve caps off my Porsche Macan’s tires. When I went back to retrieve them the manager said, “We don’t have any of these.” Ridiculous but true. I now have to contact my Porsche dealer to get new ones. Maybe I’m being picky but I feel this is unacceptable and most of all unprofessional.

I had purchase 4 tires during Black Friday, so I made an appointment to have my tires installed at the store in Mavis Discount Tire 235 Prospect Ave. West Orange NJ. The service was provided. No issues, no phone calls stating anything wrong with the installation. Well today I had a flat tire. When I removed my wheel cap. Surprise. 1 wheel stud was missing a nut and the other was broken. So I was driving the whole time with 3 nuts holding my front tire. I understand things happen during installation. All it was need it was a simple phone call, stating that a broken part need it repair. Not only was it lack of integrity but also my life and the life of any person as a passenger on my car was put in danger.

I dropped off my wife's car for an oil change. Her number was on file. They called her and told her the car needed a new serpentine belt and the power steering serviced. She told them she'd need to talk to me about it. When I showed up -- SURPRISE -- the power steering service was never mentioned. They gave me the hard sell on the new serpentine belt and I caved against my better judgment. I wish I hadn't, considering they had just tried to scam my wife into buying unnecessary service. They used synthetic oil on the oil change which I didn't ask for, and added an additional 14 dollars labor(?).

Here is the story about last three visits (from June to August, 2018) at Mavis Tire, Riverside, Connecticut store: I needed to change all of my BMW 535i run flat tires. I wanted all season tires instead of summer or winter tires. I later found out that they put new summer tires. When I asked why, they said that they couldn’t get all season tires. When I asked why they did not ask me before replacing tires, they had no answer and they did not even apologize for their mistake. I wanted to have that fixed and their answer was there is nothing they can do now. Unbelievable!! I changed my brake pads & rotors for the same car, BMW 535i, with them. I noticed car was shaking when applying the brakes. I took the car back to them for fixing and they seem to have fixed it. The problem is back again after another 800 miles of driving the car. Not sure how many times I have to bring the car back to them.

I went to Mavis in March of 2017 to have 2 front tires put on. During that time they said my driver side lower ball joint needed to replaced so I said, “Go ahead and fix it.” 13 months later I heard a noise from my front end. I looked into and it was coming from the ball joint. I noticed that there was a tear in the rubber part already. I called Mavis. They said they only warranty stuff for 12 months and of course it's month 13. They told me to bring it in any time they will look at it and give me a discount. I brought it in on a Monday they said they couldn't look at it till Thursday. Really that's not anytime.

I called for an appointment with Mavis in Carmel, NY on Tuesday July 31st, 2018 to schedule an inspection for my car on Thursday 8/2/18 at 6:00pm (as Mavis is open late on Thursdays). I indicated I would be waiting for my car and was told that was no problem. This call was meant to set up a time/appointment to have my car attended to. When I got there on Thursday, there were many cars there and when I went to the counter I was told I may wait for my car as late as closing time at 8:30pm. (2 1/2 hours for an inspection that I called ahead for.) I decided not to wait and asked if I can schedule for earliest appointment on Saturday morning (8/4/18). I was told to get there at 7:45am. When I arrived a few minutes before 7:45am, there were many cars in the parking lot. Some of which there were people waiting (it was pouring rain) and some cars were empty.

I like Mavis and have been going there for 10 years or longer. They're very good. I do new tires with them and use their other services. Their customer service and communication are good. Moreover, they do a good job and they look out for their customers. If they have a coupon, which they usually do, they apply discounts to my service even if I have no idea about it. They just do it and then they call me.

When I had my car serviced there, I felt that the service rep spoke to me like I was an idiot! Just because I am a woman does not mean that I don’t know anything about cars. When I told him a gasket had blown on the thermostat housing he said, "Oh you mean the clamp?" Every time I said something that was informative, he repeated something entirely different as to try and confuse me. The pieces were outrageous and when I picked the car up he showed me the things the car supposedly “needed!’

I went to the Flemington Mavis Tire Discount yesterday because my car was sluggish in starting. (I am staying with my parents this summer and my father recommended me to go to Flemington Mavis.) My husband checked the alternator (was putting out 14.5 volts) and changed the battery (rated 500 CCA’s). My husband left because he got activated with the military and he will be gone for at least the next 6 weeks so he told me to get the car fixed, said to tell them it’s the starter or solenoid, and to give the mechanic this information. I told Mavis this when I got there.

Mavis Tire just opened up in Elverson and we’ve been going to them for inspection aside from buying tires. When we had a flat, instead of taking the car down to the dealership which was about half an hour to 45 minutes away, we went to Mavis Tire which was 10 minutes away up the road and we’re very pleased. They were very professional and friendly. They took us in right away and did the tires while we waited. It was a very quick service. Our experience with them was outstanding. We took some of their business cards and since then we’ve been handing them out to the neighbors.

I've been a customer of Mavis Tire for a long time now and my experiences with them have been very good. They know what they’re doing and when I have a question, it’s always answered promptly and I understand it. Their reps are very helpful and I am impressed with their training and knowledge. In my last visit, I had a number of things done and their guy took one of the things out but the manager brought it back. He said, “No. The alignment is not what I want it to be for you.” They did it again and actually did it the third time and everything was fine. So, they would make sure it's right before they would allow me to take the car.

I heard from a friend who has gone to Mavis a few times that the manager was a good guy so I figured I would give it a shot. And the manager was funny, down to earth and got us in and out fast. We got Pirelli tires and I'm happy with the quality of goods. I’ve gone back for an oil change and tire rotation and everything has been great. The prices are good as well as the people every time I’ve gone to Mavis in Farmingdale and I have recommended them to a few friends and co-workers.

I got my tires switched on by Mavis Discount Tires. It was affordable, and the service was good. I'd recommend it.

Purchased 4 Michelin Pilot 4S top of the line tires for my Boss 302 collector car to the tune of $1,477. Upon completion I inspected it to find one wheel had a small chunk of aluminum dug out from the rim and all four wheels had numerous scratch marks all around the rim. Store denied they did it and Mavis Customer Service backed them up of course. I replaced the tires because the Boss is almost 7 years old with only 11k miles on it and they had dry rot. This is the first time the tires have been replaced and I take meticulous care of it so I know there was no damage before they installed them. If you value your vehicle and don't want your wheels ruined don't go to Mavis.

I took my car to Mavis (275 Franklin Ave, Franklin square) on 6/9 to get 2 new tires and an alignment. They serviced my car and while they were test driving my car, the tire fell off. Mavis drove and dropped me off to Enterprise for a rental. Enterprise took $250 out of my account for security. Even though I was told that it would be deducted from Mavis Corporate acct. Smh. My car was taken to Pace Auto Body shop. Pace Auto Body shop (Franklin square) said my car was ready as of 6/15 but the owner could not get his check from Mavis until I called 6/20. I left a message for ** (district manager of that store) on 6/18. He did not call me back, so I called again on 6/20 and finally spoke to him. Be careful getting your car serviced by Mavis because if something goes wrong with your service you will not get to a manager right away. Poor service, dissatisfaction, aggravated and sad. I was still charged for tires after all of this ordeal. Shame on you Mavis. :-(

I always go to Mavis and I go to a particular store because they're the most expensive. I was very pleased with them and the quality's fine. I usually do an oil change and a tire rotation. Everybody's always very nice and I'm very happy with all my interactions with the people at Mavis.

Have gone to this location many times. Have sent my wife and kids to the store also. First ripoff tried to add 60.00 dollars to bill with add ons. Was in store yesterday for car inspection. Made 2:00 appointment. Car did not go in till after 2:35. They only checked the tires. Never pulled a wheel to check brakes. Never checked lights or anything else. Tires have some cracks from dry rot. Not deep at all. Failed inspection. Will report to motor vehicles for improper inspection. I then went to a different garage that I have never been to before. Asked for inspection. They brought it in right away. Car passed inspection. After doing it the right way. The Mavis store in Scarsdale is a ripoff. Very arrogant sales people and understaffed. Will never have me or my family return.

I took my car to the Savannah at 4385 Ogeechee Rd because my air conditioner was blowing hot air. After getting the recommendation from the service advisor, I told him to fix it. I pick up my car and from time I sat in it until I made it home it never blew cold air just hot air. I took my car back the same day and the advisor said he would get the technician to look at it again. Now they are saying once they fix the line and recharged system it affected the AC Compressor and it need replacing. The advisor stated this happens sometimes. I was never told initially that this could happen or replacing the line would not fix my air.

I got a tire from Mavis a couple of months ago and so far, they've been okay. Mavis Tire is local and they're the nearest one to me. They were helpful and the representative I dealt with was very nice. I would tell others to give them a try.

Had new rear tires put on my pick-up 5-6 months ago. The truck is an extra vehicle so it is not used often and I had work to do on it during the winter. A few weeks ago I realized that the tire was losing air around the rim, so I took it back to Mavis to remount the tire correctly this time, and clean the rim before mounting. They assured me they would take care of it at no charge, so I left the tire and had my son pick it up the next day. They charged $18+ for balancing. What? Why am I paying to re-balance the wheel. If they had mounted it correctly the first time I would not be here at all. Never Again. There are too many tire places that do a good work, for me to feel like I paid twice to fix their poor workmanship.

Our son was home on a college short break. He informed us of some shaking that was happening with his car (BMW 328i). Franks diagnosed rotor issue. They were able to fix the issue in a short few hours. Problem was resolved at a cost effectively and he was safely on the road back to school the next morning. They are always prompt and efficient. We have been pleased with the service provided at the Hardscrabble Road location.

Mavis Tire is within walking distance of my house so it's easy to drop the car off and walk home. I've been using them for years for tires, oil changes and brakes, and I would recommend them. My interactions with their representatives are always pleasant. Their tires are of average prices and they do the job.

I had a problem with tire sensor. Mavis is one of the top leading tire installers around. So, I assumed that they had the machine to reprogram a tire sensor that I had. And they put in one, but it was still not coming off. So, their guy called me back the next day to look at it. One couldn’t figure it out, but they found a technician who was able to resolve the problem. He reset the tire sensor and did an exceptional job. They were also courteous and it was well managed. Their service was on point.

Scheduled a 10AM appointment for June 6th online and ordered tires. The tires didn't show up until 10:50 AM and then the Dansville, NY store said they could not install them because my RAM 3500 was too big. So I strapped the tires to my truck and drove to Geneseo where they installed the tires using a floor jack, which Dansville said they couldn't do... So, I wasted 2.5 hours and had to drive an additional 20 miles each way just to get my tires installed the old fashioned way. Not very happy with the wasted time, effort and fuel for a simple tire mount/balance/install... Contacted their customer service using their online form, and they closed the ticket without ever responding. I will never recommend or purchase from their company again.

The vehicle in question is a BMW 2004 Z4 3.0L 52,291 miles; 143 miles at time of brake system testing and replacement due to brake fluid contaminates from brake flush and installation of new brakes at Kauffman Tire, Clearwater DBA: Mavis Discount Tires. We took this vehicle in to replace ONLY the front struts due to ride height indifferences and left one being non-OEM along with replacing tires to SALE vehicle. We already had a secured buyer awaiting work to be completed. This vehicle was planned to be sold to pay for remodeling fees on house to put on market and move. ALL this has created collateral damage of a monetary value with absolutely NO relief in sight nor offered by Mavis.

Mavis has the best tires. I bought Pirelli P4s tires and a couple of things that I needed for my car, as well. The quality is all very good and the customer service was great.

I know a lot of people that work at Mavis Discount Tires and it's one of those things where you don't really hear word of mouth anymore. So when you do hear it repeatedly, it's something you have to check out. At Mavis, I get the look and feel like family and that's very important. Everybody hates it when something happens on their car. People don't even get oil changes because they're afraid of going, getting an oil change and getting looked at. So when you find a place that feels like home, you don't really want to leave it.

I have always used Mavis Tire in Rhinebeck for years and they are amazing. I go there for everything -- tires, brake jobs, and oil changes. They always take care of me in a very polite and timely manner. Matt is amazing and always takes care of me. He always gives me the best deal. He is very accommodating and always polite. I love him.

Ruined my wheel at Valdosta, Ga store. Even states they did on receipt. Refusing to replace or fix because they ruined an expensive, limited edition wheel. DON'T BUY FROM MAVIS OR KAUFMANN. THEY WILL DAMAGE AND DEVALUE YOUR VEHICLE AND DON'T GIVE A RAT'S **!

I heard good things around about Mavis Tire and the manager. I even got my family going there now. I purchased anywhere from brakes, tires, inspections, and all that stuff, and they always treated me good. I always went in there and never had to wait a long time. And every time I have always gone in there, Rob, the manager, has always taken good care of me that is why I always kept coming back. My sister-in-law was there about a month or a month and a half ago. She had the rotors, pads and everything put on. If Rob keeps up the good work, he will have all of our business.

I’ve dealt with Mavis Tire for years. A lot of the times, they give me better deals and their guys are great. Their quality of the services is good and I get along with everybody over there. I hope they keep up with the good work.

I’ve been to Mavis twice and they were very good. I had to have $,2500 worth of work done on my car by them in a spur of the moment as they were the only place open on a weekend. I had tires and a whole of bunch of stuff and I’m very happy with the quality. The sales reps were excellent and very helpful.

I wonder how these people are still doing business!! I changed my car tire about a week ago, and in one week my car tire popped twice. First incident I returned to them they changed my one tire and charged me about 100 bucks, then again today two tire popped, I have driven 46k + miles my car and never faced any issue like this before. First I thought This place selling worst car tires! But I’m shocked after find out that they put wrong size tire into my car!!! I want explanations otherwise I’m gonna take them into court.

My father lives in Brewster and he’s elderly with a nurse living with him. In addition to other things I do for him, I keep the car maintained so the nurse can take him to doctor’s appointments. There were times when I had to take the car to other locations for other services, but I liked the convenience of having Mavis in Brewster near where my father lives and the fact that they had been efficient in their repairs. They were also particularly flexible in that I have to travel to my father’s home to do anything for him there. They were very understanding of the distance I have to travel and getting the car in and getting it out quickly. They were also a particularly well-oiled shop. I had to have the car inspected in the Mavis location. I had a problem with a protector shield on the exhaust that they had to repair for me. I had oil changes and other things done there as well.

Mavis Discount Tires was running a sale and they’re nearby my house so I decided to get tires from them. All my cars are Toyotas and Rich, their service manager, was a former Toyota technician who knows everything about them and he was very helpful. I bought two tires and their service was very good. They took me in, handled me right away, and gave me a really good price on the tires. I will keep going back to them.

Extremely knowledgeable, courteous and professional staff including management, main office counter help to the mechanic in the shop. They explained everything thoroughly. Clean facilities and timely service. I would highly recommend taking your vehicle here. Car repairs are usually stressful (due to the unknown) but they made the experience painless and the pricing was great.

We came to Mavis Hudson, 05/11/2018 to check brake pads and new tire. Bob told me and my husband we need new battery, brake fluid is out. I asked him how can tell our battery is not good if we only have 32,719 plus mileage. Bob scared me because end of the month we'll be driving to IL with our two kids. He recommend to change the battery and he didn't tell me how much for battery. My husband and I waited, he came up to us he said here's a deal. Battery, fluid, tire and something else $454 something dollars. And I told him I just need brake pads and new tire. He said, "I'll come out and negotiate."

I have been coming to Savannah Tire on Montgomery Crossroads for many years. The team handled several car issues in a timely fashion. They evaluated and gave me an estimate that fit the actual final bill. Having been bought out by Mavis who I believe were updating computers, the staff did not have access to all of my records, yet provided very professional service--starting with asking me what was wrong, listening to me and writing it down with pen and paper. How refreshing!

I had a great experience here. I needed to get a new tire put on my car. This place had the best price in town, staff was friendly and the waiting room was clean and comfortable. Would highly recommend this store.

After a long trip we realized we needed new tires, we called midday for appointment and by 5pm the same day we had new tires. The staff at Mavis was very courteous and the prices are great... we highly recommend mavis discount tire.

Had Wheel Alignment done and asked questions about other items. They investigated and said I needed rear shocks. I had them put on and work was done every efficiently and with good service. I will return if I need anything else done. Was very satisfied with Mavis service and politeness of service people.

Good prices and excellent customer service! Always have use this location. Although the management has changed but their policy and service remained the same (excellent as usual). What else can I say. Mike is excellent manager and very good customer service person.

Somebody told me Mavis Tire had cheap tires. They worked on my wife's car back in February. The service wasn’t bad and they definitely helped me as much as they possibly could. They worked with me as far as the money thing went.

I know everyone by first name and they know me, these people are a friendly crew, prices are always right and they try to price match a better price, I will always continue to come back because of their knowledge, trust, and pricing. They have worked on all 4 of my vehicles. And also my brand new ones because I don't like the people at the dealerships.

Took my 05 Tahoe in for tires and alignment was given a great price on the Goodyear tire... and I notice they had the Firestone tire that had 60k mile and ask about the price and they were cheaper and give 10k miles more. The salesperson quickly corrected the order for the Firestones... and found that I had 2 not one tire pressure sensor bad and worked with me on getting those corrected as well. The whole crew was great and friendly... I will be going back for a set of tires for my Nissan soon.

Tire went flat the night before, got a hold of Kauffman and they took care of me at a great price and very quickly. They were very polite and helpful. Only place I go to get my tires and anything else I need done.

I used to go to STS and then Mavis bought out STS and I knew a lot of people that still work underneath the Mavis brand name since the takeover. Of course, I will still gonna do business with people that I knew and felt comfortable with. So, I went to my old store in Kingston and they broke both my lower control armbar on my car. Mavis gave me a discounted rate but they refused to do anything else for me because I brought the car back several times. I had to buy my own special order parts which cost me $350 then bring it back to them to make good in the alignment and they tried to charge me for an alignment again. Also, they still made me pay for two tires that were scrubbed out.

The best customer service that I have experienced in a very long time. The individual I DEALT with was very sweet and kind. HE was so kind I had to ask him whether or not he was a Christian, and I continued to explain why I asked that question. So I said to him because of his attitude. He was absolutely great. The location is Lyell and Lake in Rochester NY.

I brought my car for an oil change and was recommended to get another car and was shown the problems I was going to face because my car is a 1999. He was so sincere and so respectful. Great place to bring your car.

I paid for 4 tires, a full brake job and rear axle seals and some other small items. About 1 year later my son goes back to that shop with a pulsating brake pedal with about 15000 miles on the job. They said he needed rear brakes and axle seals but could not due the axle seals. I called them and explained that you just did this job last year. The manager paused and looked it up. They immediately had Steve ** regional rep call me and said, "I will take care of it" but I would have to incur some cost. I looked at the bill and seen just axle seal replacement 300 $. I insisted the job was never done. Of course he said, "My guys would never do that."

Excellent service. I was very satisfied with the work performed. All the employees seemed very helpful. They check my front brakes and noticed some wear. Unfortunately I paid for new brakes at a different repair shop only to find out the work was never performed.

I'm an Uber driver and I ended up picking up a manager of the Westbury Mavis Discount Tires store. I have Mavis that's literally about five blocks from my house in Longhorn but I still travel about 15 minutes to go deal with that manager personally because he takes such good care of me. They've always bent over backwards to try and help us. I purchased a set of tires, a battery, an alternator, tire rods, shocks, struts and brakes and so far everything works out really well.

I've been to Mavis twice, first time for tire repair. Was so impressed with the customer service and work that I scheduled my inspection. Got in and out in under 75 minutes. Again impressed with the customer service and work done. Will definitely recommend them to family, friends & anyone who will listen. Refreshing to see great service is alive and well at Mavis Tires.

I would do business again with this company and recommend everyone. All workers were very friendly and caring. I was able to negotiate with the Manager and received a very satisfactory price. I was given a ride home and was picked up when the job was complete.

They gave me a discount on top of their discount and even threw in a freebie. Such great customer service. Highly recommend!!! They were extremely thorough and the time that I waited was about an hour. That was for all four brakes and an oil change!!!

They were very helpful on explaining what was wrong with our vehicle. They were able to fix same day. We are planning to buy new tires next month also. Greatly Appreciated on the fast, friendly, and accurate service that they always give to us.

I had some extensive front end suspension work (Shocks, Brakes, Ball Joints replaced). All work was completed without any added surprises or delays. I would recommend this shop for most of your routine maintenance needs. My vehicle was ready when promised. The shop manager also personally contacted me with some additional concerns about my vehicle. All recommendations were appropriate and accepted. These guys are real Pros.