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Mavis Discount Tire Reviews

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About Mavis Discount Tire

Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.

Visit www.mavis.com
Pros
  • Available across the county
  • Offers various auto services
  • Discount name-brand tires
Cons
  • Online reservations can be difficult
  • Some competitors offer more perks

Mavis Discount Tire Reviews

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    How do I know I can trust these reviews about Mavis Discount Tire?
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    Page 27 Reviews 3675 - 3825
    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2017

    Great customer service and honest advice given at this shop. The manager answered all my questions and felt like he genuinely cared about providing me with knowledge about my car. I would recommend this shop to anyone looking to get their car fixed.

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    Staff

    Reviewed July 15, 2017

    They are just simply the best. My only regret is that they are not a full mechanical one stop shop where I can get all the parts for my cars. Both Franks are just great, understand your need and very professional and polite.

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    Price

    Reviewed July 11, 2017

    I've purchased Cooper Tires from Mavis several times before. There are different price points and grades, but I didn't have much success with the lower grade of the Cooper's. I currently have an 80,000-mile tread life Cooper from Mavis and I have been running those for almost two years now. They're holding up well, so far. I rotate them every time I do the oil change at Mavis. I go to the New York store mostly and they always do a good job for me. Recently, I got a replacement of an oil pan and brakes. The brakes were fine. First time I ever had an issue with Mavis, the oil pan leaked. So I had to take it back in and they used the sealer to seal it. So, I'm a little bit concerned that it continues to leak, but my experience with Mavis Tire has been positive, so far.

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    PricePunctuality & Speed

    Reviewed July 6, 2017

    Not only did they fix my Jeep (water pump) but also gave me a ride home. They always do prompt great work at affordable price and could not be nicer to deal with. I have an old Jeep That I love and they help me keep it going.

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    Customer ServicePrice

    Reviewed July 4, 2017

    I've been driving on Mavis tires for eight years. We've gotten Michelin and Cooper tires from them and I've also been buying shocks, brakes and doing oil changes with them. The reps understand that I know a little bit about cars too. So we can have a conversation and say what’s good and what’s bad about things. Also the prices are reasonable, the work is done right, and the parts are good. I'm pleased with Mavis.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed July 3, 2017

    I had ordered 4 tires & made an appointment online on 7/2/17 for next day. When I called the Cherry Hill store to make sure that the tires were available, I was asked to change my time from 1030 to 1300 (for them to pick up the tires). When I arrived at the store at 1300 on 7/3, I was told that they was "a little backup" with the schedule. I then decided to leave the premise for lunch with my wife. The assistant manager informed me that my car would be ready by 4pm. Upon my return at exactly 1600, I was shocked to see that my car was on the lift in the middle front bay with 4 original tires removed. For the next 30 minutes, I witnessed 2 cars in the next bay being serviced, and nobody ever laid a hand on my car.

    Meanwhile, several "new" customers entered to have service done while they waited. At 1630, I finally approached the assistant manager to question the reason for the lack of action on my car. The answer from the assistant manager was that "we were busy. You left your car here, and we had to work on people who waited". I was furious with his response, since I had made an appointment for 1300, and was told to return at 1600. What was the sense of making an appointment? Even when I left the premise, my car should still be ready by 1600 as promised by the assistant manager. I waited another 30 minutes upon return at 1600 and nothing was done to my car (while other vehicles were being serviced).

    I made him aware that it was supposed to be ready by 1600, and nothing was done even after I returned. I took a picture of my car as proof. Soon after that, the assistant manager actually took his jacket off and assisted in doing some work in the garage. At 1705, my car was finally driven out of the garage. Even with an appointment, it took over 4 hours for this company to change 4 tires. There are half a dozen of tire stores in that area. Unless you have absolutely NOTHING to do, DO NOT patronize this place. Appointment means nothing to these people. Absolutely terrible service!!!

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    Customer ServicePrice

    Reviewed July 3, 2017

    I've been using the Mavis Discount Tires around the corner from my office for about five years. Recently, I bought four rims for my car and they were great and had a good price. Also, the customer service did everything they can to please me. Jeff, the manager of the place, went out of his way to help me and get me the best price.

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    PricePunctuality & Speed

    Reviewed July 1, 2017

    We've used Mavis four times now (three at our local shop; one while traveling). In all cases they have done the work quickly, with an accurate estimate, and with a great attitude toward customers. Many big shops lack any combination of those features. It's great to have a repair / tire place that we're comfortable going to. Also, pricing has been competitive with other local retailers. It's not my most important criteria though - that's why it's listed down here at the end.

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    Punctuality & SpeedStaff

    Reviewed June 30, 2017

    I’ve been using Mavis Discount Tires for years. I purchase tires, get oil changes, get inspections and any general maintenance done there. The guys are really great. They know their product and they go out of their way to get you in and out as quickly as possible. It’s a convenient place to go and it’s very local to my home.

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    Price

    Reviewed June 29, 2017

    Very unprofessional and overpriced. SCAM! They told me my car had issues it didn't have. I thought it was an issue of location, until I spoke to the regional manager in Northern NJ and realized the incompetence runs uphill in this case. Best to be avoided with so many other options out there.

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    Punctuality & SpeedStaff

    Reviewed June 28, 2017

    Mavis Tire has a good name and reputation, and their reps did a good job and were helpful in every aspect. I had Cooper tires and a brand new one from another brand. They are excellent. They've been running for more than three years and my other ones have been running since last year. I've also had the brakes for three months and I've had no issue with them. I also got routers from them, too. The best thing about them is they're open seven days and on Thursdays they have late hours but it would be better if they have another day for late hours in their store. Other than that, everything is good and I recommend Mavis to everybody.

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    Staff

    Reviewed June 27, 2017

    I had a gas leak and Mavis is the only place I will take my Jeep. They are wonderful there. We have been using them for over 5 years and I trust them whole-heartedly. They are fair and reasonable and do not rip you off. The technicians are fabulous, especially Colby. I only trust Mavis with my Jeep and my husband feels the same way with his Jeep. They are friendly, fair, and go out of their way to take care of you. They took me to work and when my Jeep was done... delivered it to my workplace. I love this place and never have to worry when I have an issue. I am a customer for life!!! I highly recommend Mavis for all your car needs. I brag and send customers your way ALWAYS!!! You guys are my heroes! And Jesse is also just as fabulous! She is a very good fit for your organization! She is a keeper!!!

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    Staff

    Reviewed June 23, 2017

    The best service around! Highly recommended. The technicians are top class, friendly, knowledgeable, and caring about taking care of their customers with excellent service that is difficult to find. From the moment you walk in, you feel like you're already part of the family!

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    PricePunctuality & SpeedStaff

    Reviewed June 23, 2017

    Katie... thank you. Great service. Very convenient and very courteous. I recommend this place. Best place, best people... very nice to have this place near me. Would go again. Just a great place to go. Prices are really good and service was quick.

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    PriceStaff

    Reviewed June 21, 2017

    New tires, oil change, wheel alignment. I would highly recommend the Mavis Discount Tire location in Fishkill, NY. The staff is extremely courteous and helpful. Dominic took the time to explain which tire would be the most cost effective and durable due to my long daily commute. Chris and Kevin made sure I understood all the charges involved before proceeding with the maintenance to my vehicle.

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    Customer ServiceStaff

    Reviewed June 17, 2017

    I had purchase several set of tires at was formally STS of Westfield NJ, and had service warranties on my tires. I purchased a spare tire for my son, and had to have it repaired under the warranty I had purchased. I had dropped the tire off one morning to pick it up later that afternoon on my way home from work. I was shocked to find that the tire had a huge plug sticking out of the tire and that it was not patched. I was very upset, and told that, "We are Mavis Tire now and we don't patch tires, but we use plug them here instead." They ruined the tire and voided the MFG. warranty. Not only did they ruin the tire, they lost a customer.

    I had called corporate and told them what happened, and they said that's their policy, that they are doing well as a company, and never had this complaint, and "We must be doing something right", and that's the way it is. I advised them that their policy goes against most MFG. warranties, and someone is going to get hurt and I was told, "So be it, thanks, but you don't have to use our services." I said, "I had a tire warranty, and your company is not repairing the tires under the MFG. warranty correctly. Sorry, Good bye!" Very upsetting. Very cold!

    Now, I learned from this now, I will only use a TIA certified dealer. I have to say, the service manager was out that day at that facility, and when I went back to talk to him he apologized. It's more upsetting that Mavis Tire has not changed their policies and bad for the consumer safety. I don't use Mavis now and have to have my tires serviced at a certified TIA locally.

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    Reviewed June 16, 2017

    Mavis Tire is local and I've had good experiences with them in the past so I went with them. I've gone there a couple of times, and recently, for brakes and motors, and then for new tires and had good experiences with both. The repairman talked to me, explained what he did, and was very good.

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    Customer ServicePrice

    Reviewed June 10, 2017

    Don't come to Mavis Discount Tires in Pocono. On the phone they give you one price and after you put the tires they charge you whatever they want. Many extra fee and the wheel balance the worst and after I left the place my tire sensor went on the worst worst place.

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    PriceStaff

    Reviewed June 5, 2017

    I've shopped at Mavis before and I go there because of their fair pricing and location. I have four different cars and I have their Michelin tires. The last one I purchased has already been two years ago. My last visit there was for a car inspection. Their service has always been top-notch and they've been helpful in terms of callbacks.

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    PriceStaff

    Reviewed June 2, 2017

    Took car in for brake pads change. Service was great. Employees were very helpful. Second time going to Mavis. Recommend to all my friends, great prices on tires and the brake lifetime warranty is a great excellent service. Will be do business with Mavis for car repairs.

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    PricePunctuality & SpeedStaff

    Reviewed June 2, 2017

    Person at the front desk was very friendly and helpful. The whole store was very clean and tidy. My service was very fast. Their prices are fantastic! They even have me a promotional discount that they were running! Would recommend to everyone, excellent and will be returning!

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    Staff

    Reviewed June 1, 2017

    When think about service for your vehicle steer clear of Mavis, Mount Sinai. Their manager Ciro is very unpleasant and their staff in general is not friendly to their customers. You are better hiring a Craigslist mechanic than the quality of service here!

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    Customer ServiceStaff

    Reviewed June 1, 2017

    I've been at the Mavis Tire in Pawling, New York in Route 22 a number of times and they're awesome. They have continuous hours and work solution and it's technically convenient for me. They even work on Saturdays and Sundays. They are also very nice and approachable and they have nice customer service.

    Sometimes, their services are limited such that they cannot fix old things like find and replace tires, round alignments and brakes. If you want to do something more detailed and comprehensive, they cannot run that because it's out of their scope. Those are the things that aren't good, but I don't blame them for that. Besides, the things I've needed so far worked for me.

    Not long ago, I had them switch tires, replace struts and do some alignments on the same car. The tire is great but the struts that they have, they're all lifetime warranty but it's not of the best quality. My struts broke and had been replaced once but now they are broken again which I have to go back for. It's not candy coat quality of service. It's the quality of the product itself. I haven't had a chance to go and I hope they're not gonna give me a problem on it. However, most of the time, all of my issues had been resolved. I cannot complain. They're great and I'm happy to have them there.

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    Staff

    Reviewed May 31, 2017

    All my previous dealings with this particular MAVIS store (Jericho Tpke/Denton ave) have been positive. Thus, when I needed this FL car to be made roadworthy, I didn't hesitate. Normally I deal with Matt, but Steve (new?) proved to be courteous and competent. I needed 4 tires, definitely, and Steve recommended the Pirelli's. Caleb shook his head at the leaking front struts and recommended new ones. Done. Then he did a NY inspection and a brake and steering flush and took it for a test drive. I was there for 5 hours but I left with a 100% safe car. This is why I am a repeat customer!

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    PricePunctuality & Speed

    Reviewed May 28, 2017

    Fast friendly service at a very fair price. They repaired my tire and I was back on the road (on a Sunday) morning in less than a half hour. I had picked up a nail in my right rear tire. The waiting area was clean and comfortable with a television to watch while waiting.

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    Punctuality & SpeedStaff

    Reviewed May 27, 2017

    Awesome experience so pleased. I will be coming back here. The staff was great. Very polite, very helpful, very informative and very concerned with my tire issues. They worked professionally and in a very timely manner. Made my family's and I visit very pleasant. Attendant was Bobby who helped us.

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    Punctuality & Speed

    Reviewed May 25, 2017

    I needed a flat fixed asap. No, they did not put me ahead of anyone, but they did get me in with record time, seriously I was surprised. The tech explained the reason for the flat and sent me on my way. I have to say: when I leave your repair shop I feel like I'm back in the day when the gas station repair shop owner knew me by name. Thanks for your expertise.

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    PriceStaffReliability

    Reviewed May 23, 2017

    I have to say that I have been with STS-Mavis for 12 years. We have always received great service on our vehicles. We have had issues where we needed to bring the vehicle back for something a part that they received may have been defective. Nick and his staff have always made it right!!! As long as we reside here, we will be returning to Mavis in Kerhonkson. The cost of purchasing a new car is out of this world and as long as our vehicle are maintained and serviced, we will have them for a long time. Thank you to Nick!!! He is an outstanding tech and manager!

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    Reviewed May 23, 2017

    The guys at the Mavis in Bartonsville are hands down the best group of mechanics in this area. I sleep well at night knowing that if something goes wrong with mine or my wife's vehicles the crew at Mavis Bartonsville will have it fixed in no time. Thank you for bringing quality and peace of mind back to the automotive repair industry.

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    PricePunctuality & SpeedStaff

    Reviewed May 21, 2017

    Courteous Professional Service, always go the distance and engage in "Goodwill" which keeps me a patron of Mavis. Fast, reliable, trustworthy and competitive prices make Mavis my first choice for my Volvo servicing. Great deal on Pirelli Tires, and Oil Changes.

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    Installation & Setup

    Reviewed May 20, 2017

    Removal and installation of left front hub and bearing, done in a timely manner, curious staff and prices comparable to part stores. Will be a return customer in the future and will recommend friends and family to the business for their repairs.

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    PricePunctuality & Speed

    Reviewed May 20, 2017

    I had a tire that was going flat fast and they took me in as soon as I arrived and finished the job quickly for a good price. I have been here a number of times and have not been disappointed with their work.

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    Staff

    Reviewed May 19, 2017

    I am very pleased with the service at my local Mavis. We are a used car dealership. We use Mavis in Matamoras PA for mount and balance of our tires, PA state inspections, and alignments. Patty and other white shirts are very pleasant and helpful!

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    Staff

    Reviewed May 19, 2017

    Edward, Harold and Fred are all to be commended for the excellent service I received when I brought my son's tires there to be changed on different rims. Fred did an excellent job. Edward had my car brought into the shop to make it easier to access the tires I brought in my car.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 18, 2017

    Had a wonderful experience at the Warwick Mavis yesterday. I was attended to quickly and treated very well. Can't say the same about the Florida Mavis - call to get info and was totally turned off by the guy that answered the phone. Jay and his crew were fantastic. Now that team knows good customer service!!!???

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    Customer ServiceSales & MarketingStaff

    Reviewed May 18, 2017

    I researched the price of new tires online and called my local Mavis Tire Center. They quoted $600. Tax excluded for four tires which was $40 less than online. I then went to that shop to purchase them. Upon arrival the manager Kurt ** quoted $750 for the same tires! I explained that I just got off the phone with someone at his store (I called the store direct) that quoted $600. He said it wasn't him. I told him I was leaving and going elsewhere and this was "bait and switch." After a few minutes he sold the tires for $600! Upon completion he told me I was in need of a wheel alignment badly! On Monday I had my car serviced and inspected by my own mechanic who has been servicing my cars for 26 years. Also my tire were worn evenly and the car drives straight and true. My concerns are for the novice driver and unsuspecting woman that trust the Mavis Tire name to be taken advantage of. People like Kurt ** should not be in a position to cheat people.

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    PriceStaff

    Reviewed May 18, 2017

    Wonderful service. Great price. Would not go anywhere else. Manager went above and beyond. They helped us with price and made us feel comfortable. Coffee and TV while we waited. Did an excellent job from start to finish. I would highly recommend Rotterdam Mavis.

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    Reviewed May 17, 2017

    I was treated with respect & honesty, which is hard to find. I never expected as good a treatment as I got. They are a 10. Thank you very much for your service with a smile attitude, it is greatly appreciated. Thank you again.

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    PricePunctuality & SpeedStaff

    Reviewed May 12, 2017

    Everyone here is very nice, always good service. I never feel unwelcome, Brooks always knows what I need. I never feel like I am going to get robbed. Whenever I come it's always very fast. Never longer than I expect. Quality work for a affordable price.

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    Punctuality & Speed

    Reviewed May 11, 2017

    My 2013 Mini Cooper Countryman had a alarm for low tire pressure on the right side rear tire. The tire was removed, repaired and balanced quickly. I was pleased that there was a convenient waiting area and I was able to make productive use of my wait time.

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    Punctuality & SpeedStaff

    Reviewed May 10, 2017

    I was kind of disappointed that Mavis did not have the tool to complete my front headlight bulb changed. Due to the fact that they had to take bumper off and there was a clip and that is where the tool would of been handy for them to have. They were able to get my brakes and rotors done in a great time and answered all my questions. They did everything properly and were very professional and courteous.

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    Price

    Reviewed May 9, 2017

    I had my Camry serviced here (Oil change and tire rotation) and as always they do a great job with no strings attached. I would never go anywhere else to have any of my cars done. They do their best to repair my cars and the price is fair and the help is even better, what a great repair shop.

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    Reviewed May 8, 2017

    The service manager handled my request for repairs in an expeditious manner. He even pointed out a tire problem I had which I was not aware of and fixed it while I waited. The technician who worked on my car was extremely knowledgeable and displayed professionalism.

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    Staff

    Reviewed May 7, 2017

    I've been going to Mavis Tires for the last 10 years. It was convenient and it's the most important thing. They took my car right away the first time I had it taken there. I purchased tires around November last year and everything was good. The only thing is that I gotta get used to somebody. I like to feel comfortable with the same people but they move their people around. They went through a bunch of managers. But the people that I dealt with have been very accommodating. The last two times I went there was for inspection and I'm very satisfied with them. They're honest, diagnose properly and they've always been successful in all the work they've done. It's always been a positive experience and I would recommend them to my friends. Go to Mavis before you go to a dealership.

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    Customer ServiceCoverage

    Reviewed May 6, 2017

    West Haverstraw - Purchased new tires for my daughter, had them insured, had 2 blowouts the same day. Had to spend more money on labor. Then 2 months went by had a better company service my oils and brakes and rotors. They called me in to tell me if I knew that all the tires on my car were different??? WTF. I will never go back to them. A bunch of crooks.

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    Reviewed May 4, 2017

    I scheduled tires on Mavis.com to have 4 new tires to be installed. I was put in contact with local STS tire (Mavis bought out STS). Tires were delivered as promised the next day and at time of appointment I had asked if the DOT # (determines week and year tire was made) was current. The salesman advised yes and said they just came off truck and we're sitting in front of entrance. When I went to inspect all 4 tires the DOT was 4313 indicating they were made the 43 week of 2013! A first in my 30 years of car ownership. My complaint was twofold. One, the nerve to pass along 4 year old tires to consumer expecting new tires and two, when I asked if DOT was current I shouldn't be told something salesman didn't know it possibly lied about. Needless to say I am going to another tire store who has 2016 tires for me.

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    Punctuality & Speed

    Reviewed May 4, 2017

    I needed service and Mavis Discount Tire was close to home. I did rotor, brakes, four tires and some engine job with them. However the service kind of have me up in the air right now. One of the things that I took the car there for was because it was overheating so I had that checked. About two weeks later, I had to go back there because it was overheating again and was shutting on and off. Because of that, they changed the fuel something and it's still doing the same thing. So I'm just going to take it back to the dealer to see what's really going on because the last five times that I have gone back and forth to Mavis have been rough.

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    Punctuality & SpeedStaff

    Reviewed April 28, 2017

    Very honest and helpful in explaining the problem and how to fix it. The problem was correctly fixed and the car was delivered on time. I have a very good understanding of cars and there was no BS. Harry the GM is fantastic!!! Could not recommend this place more!!!

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    Staff

    Reviewed April 27, 2017

    We have a local Mavis Tire and I have gone in on occasion when I run into a problem with a tire. I like the service and the work was good. The people I came in contact with at the store were polite, helpful and kept me informed. As a female with a car, you don't always get treated in that manner. I felt comfortable. Their representatives said they would take care of the problem and they would do it in however long they said it would take. I would definitely recommend Mavis Tire to a friend.

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    Staff

    Reviewed April 26, 2017

    I needed tires for my vehicle and Mavis had the ones I was reviewing. I got Cooper truck tires from them and they have been fine. Mavis also took care of an emergency repair of a tire for me. Their reps and their service have been excellent.

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    Staff

    Reviewed April 25, 2017

    Yesterday I got a flat tire on the highway. Just by luck, the next exit was a mile away and there was a Mavis (where I had gotten my snow tires and the $12 insurance on each tire). It was about 6:00pm and the location was closed. However I explained the situation, I had my baby in the car and he told me to come in. Within 40 minutes I was on my way with a new tire. Thank god! It really was the luckiest break when it comes to something tough like a flat tire. They were very compassionate to help me when they were closed and it saved the day.

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    Staff

    Reviewed April 25, 2017

    I've been using Mavis for 25 years. I always go there for my tires, oil change, and car suspension. Once in a while, things will take a little longer than they're supposed to. But I find them very accommodating and apologetic. And in other ways, they take care of me, so that's why I go back to them. They generally do a very good job and I would certainly recommend Mavis Discount Tire.

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    Customer ServiceInstallation & SetupStaff

    Reviewed April 23, 2017

    My son purchased 4 Michelin tires at the Mavis Discount tires at 166-15 Baisley Blvd, Jamaica, 11434 on April 7, 2017. He also requested alignment and balancing of the new tires. He complained to his dad that when he drove the car it was wobbling, so his dad checked it out. Well all 4 Michelin tires were installed inside out. We requested that the tires be replaced and the alignment and balancing be redone. Since they messed up the tires by installing them incorrectly, the tires were already worn in. And if they didn't do a good job with the tires, that means they didn't do a good job with the alignment and balancing. How could you balance and align tires that were incorrectly installed!!?? The customer service guy was very rude and did not have any idea how to provide a service.

    I will be going back to speak with the Manager and see what will come out of it. My son could have been in an accident, which would be much more than me asking for replacement tires, alignment and balancing. If you are providing a service, you should provide a good service. I could understand if one of the tires were installed incorrectly, but all 4 tires, showing that there is absolutely no quality check.

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    Punctuality & SpeedStaff

    Reviewed April 23, 2017

    I've always gone to Mavis Discount Tires for at least 5 years now. The first time I went there, they were convenient. After that, it was because they were always professional and they’re always good guys whoever owned it. I usually go to the one on Jericho Turnpike in Smithtown, New York. That one and the one in Jericho Turnpike in Huntington Station. I've gone back and forth between them. It depends on where I was when I got a problem. I got an inspection a couple of weeks ago, and my most recent purchase was tires and that was about a year ago. I’ve also had my brakes done there and flats fixed. Mavis always treated me right. They really did. It was one time that I was in a bind because it was late and the guy stayed open to take care of me.

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    Staff

    Reviewed April 22, 2017

    Today I went to Mavis tire at 4100 Boston road in the Bronx for a wheel alignment. After 45 minutes ** wanted to sell me something but I told him no so he got upset and didn't want to do the wheel alignment anymore. He took my car keys and threw it across the desk and said he is not ** doing my job.

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    PriceStaff

    Reviewed April 22, 2017

    Always great service and great prices... That is why I continue to have my personal car and my company van serviced at the Scarsdale, NY location. The service people are honest and won't sell you things that you don't need which is a relief nowadays.

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    Reviewed April 22, 2017

    My experience with Mavis Tire was great. I’ve gone to them before. I’ve lived here for six years and I’ve changed a couple of different cars, and I have changed their tires through Mavis a number of times. I like their price and that they're local. I've gone to City Tire before and I wasn't happy with them. I thought I got ripped off. With Mavis, I had tires and sway bars and I did front-end alignment from them too. Their products are excellent, and their reps were professional and very personable. They explained everything and there were no surprises. It’s definitely a decent place to do business with. Overall, I'm very satisfied.

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    Customer ServiceInstallation & SetupPricePunctuality & SpeedStaff

    Reviewed April 21, 2017

    I have never had any dealing with this company or owned Uniroyal tires before this purchase. Manager Dan was prompt, pleasant and I thought knowledgeable. We discussed my purchase and an appointment was made, I dropped off the car and in a very reasonable time received a call that the vehicle was ready. The price I paid for the tires I wanted and a couple options I chose was significantly less than I expected. I was happy to find a disposable seat cover was used and a paper floor mat. If the tires serve as well as Dan and his shop I will be back for the next set.

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    Reviewed April 21, 2017

    Mavis Discount Tires was next to a store that I deal with and so I went with them because of the convenience. They fixed one of my tires and inspected my car. They knew what they were doing, the quality of the services was fine and the price was right.

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    Reviewed April 20, 2017

    The staff was very professional and attentive also courteous and I'm very happy with my new tires, oil change. Also the follow up that is allowed by Mavis for free tire rotation and the insurance that is available to protect your investment. Keep up the good work.

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    Reviewed April 19, 2017

    The folks at Pulaski Mavis always go out of their way to take care of us. The prices are good and the service is great. Dustin always greets me by name and gets me in out promptly. I recently had four different vehicles through the shop in the same day.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 18, 2017

    I have been to Mavis twice since I moved to the area almost a year ago and they were absolutely great both times! They were professional, fixed my car and very nice! I normally do all the work myself besides a few things and they have made me at ease bringing my car there. They were amazing both times and their prices are fantastic! Mike the manager and Amy the assistant manager both take the time to give you any details necessary and any answer any questions. I had to have my car towed there this past time and they took the initiative to call me immediately after the tow truck left to let me know it arrived. I am very pleased with them and look forward to the next time!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed April 12, 2017

    Mavis is local and also quick, fast, and reliable. Recently, I got an oil change. The sales reps are okay, but that Mavis that I go to in Commack is not the best. They could improve on their turnaround time. They’re very slow and they’ve been known to promise you something and not get it done. The other one I usually go to, the one in Deer Park, is exceptional.

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    Reviewed April 11, 2017

    Excellent service, they know how to treat women. Didn't try to force other services that I didn't need at the time, then try to make me feel bad when I said no. Thank you. I have work that needs to be done on the car. Not in my budget at this time, but when I'm ready I will definitely come back to Mavis for the repairs.

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    Reviewed April 11, 2017

    Amazing job done. Quick. No problems. Excellent service. Couldn't say enough good things to justify the great service. It took no time for my car to be back on the road. The manager was an amazing guy. Was more than helpful. Then while experience was great and will for sure always go there with any problem I have.

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    Reviewed April 11, 2017

    Hello. Been going to Mavis for about a 1 1/2 now I think. Always went to a dealership when car was under warranty, then to Firestone after it ran out. Last couple of times haven't been satisfied with the cost and service. I loved to walk and one day walking at Veterans Park, Blackwood and noticed Mavis across the street. Went over to talk to them. Seemed kind and professional. Made an appt and been going there since.

    Had an operation in February. Was in bad shape after surgery, George the supervisor was very kind and helped me get a dead battery changed ASAP. Returned this week to get oil changed. George remember me, ask me how I doing after a long recovery from hernia surgery. My point -- GEORGE cared about my well-being and asked about my recovery. Had a hard time getting my surgeon to do that. George is the main reason I go to Mavis. Thank you George for showing care and kindness.

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    Reviewed April 10, 2017

    The staff was very courteous and fast. I did not have to wait long for service. My car was finished in less time than I was told. Prices were fair and reasonable. I would visit this location again. I would recommend this site to friends and family.

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    PricePunctuality & SpeedStaff

    Reviewed April 4, 2017

    I've been to this Mavis twice in the past 6 months; once for a tire change and once for an oil change. Both times they were friendly and helpful and their prices were very reasonable. This last visit was short & sweet. I told them I needed to be out as quickly as possible and I was out in just about an hour... probably a little less. Alex was very helpful and tried to keep everyone on schedule. I believe last time I dealt with Andrew, who was also very helpful. I would definitely recommend this place. They seem knowledgeable about cars and they don't seem to want to rip you off. In fact, they will often tell you to handle the safety problems and have any other service done "next time"!!! I would totally recommend them.

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    Customer Service

    Reviewed March 31, 2017

    For my first time I called Mavis to get a price for oil change/tire rotation and he gave me price. I said I can get both somewhere else. Rather than lose me as a customer he offered me a ten dollar coupon and that changed my mind. Great customer service. I will be back for tires.

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    Staff

    Reviewed March 28, 2017

    Had tires mounted, balanced & replaced and always done perfectly. I swapped my winter wheels with summer wheels on my 2016 STI with no problems. Have gone here for over a year now and will be the only place I take my cars in regards to repairs and tires. Dan ** is a great manager, highly recommend speaking to him. He is excellent at his work.

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    Staff

    Reviewed March 28, 2017

    I took my car to Mavis Discount Tires this morning because my tire was going flat. They were very friendly, courteous, and professional. Their location (Glen Cove, NY) was very clean. They informed of everything that needed to be done. The wait was not very long at all. I will be definitely be going back to them for anything that relates to my tires/car. I will also recommend them to my friends. Thank you to Mavis Discount Tires for a very good experience.

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    Reviewed March 27, 2017

    I cannot rave enough about the Lodi, NJ location and the work performed on my car this past week. The service Manager, whose name now escapes me, was incredible. The work was completed as promised, my car was neat and clean, and I was treated with a high level of respect and kindness. I have gone to this location for years, with a few different vehicles. They never let me down!

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    Reviewed March 25, 2017

    The guys in the shop were super helpful, alerting me to other problems with my car other than the initial popped tire and explaining to me all of my options when they realized my other front tire was no good to drive on either. I would absolutely recommend this shop to anyone.

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    Punctuality & SpeedStaff

    Reviewed March 23, 2017

    I did the oil change in Rockville center Ocean ave Mavis. They did it very fast. Did great job and front desk excellent service. They did the job faster than I expected. Excellent. They are better than other Mavis tire shop I have been. I really love to come back again on this Mavis.

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    Reviewed March 22, 2017

    Somebody recommended Mavis Tire. I bought Pirelli Scorpion tires from them, did wheel alignment and a bunch of knickknacks here and there. We had a rough winter, and I had no problems with them. Overall, they're very good, courteous, and respectful with quick service.

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    Staff

    Reviewed March 21, 2017

    I would recommend Mavis Discount Tires\Cole Muffler & Brake at 360 West First Street, Oswego, NY to anyone needing vehicle servicing. They are excellent at their job. You can go online to schedule an appointment for service or call.

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    Staff

    Reviewed March 14, 2017

    Very helpful and knowledgeable staff and didn't try to rip me off like some places and could not be happier with service I received at your south Brunswick location and will highly recommend this place to friends. Thank you for excellent service.

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    Reviewed March 12, 2017

    I took my car in to have 4 new tires put on. When I left, the car didn't seem right. It was a wobbly feeling. I took the car back in. They took one tire off, said I need a wheel bearing replaced. So I had that done. Drove it still felt the same. So took it back in. Now this time they said I had a bent rim. Funny because it wasn't like that before I had tires put on. Then they said the tires were not balanced right. Then they said one of my brand new tires I got the belt was broke but they would not honor a new tire. I would not recommend Mavis to my worst enemy.

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    Reviewed March 12, 2017

    Excellent customer service this morning. I brought my car in without an appointment for an inspection. Everyone was extremely professional and a lot quicker than I expected. I will definitely be going back to the Tonawanda, N.Y. location. Great job!

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    Customer ServicePriceStaff

    Reviewed March 12, 2017

    I had been going to the Kerhonkson STS since I bought my car in 2003! They kept it going for me, for sure, without ripping me off. Then it was merged/bought out by Mavis and I was a bit worried. I had one not so great experience, then all went smoothly again. I have full confidence in Nick when I call now and bring the car in. He is honest with me, checks the car's maintenance history, keeps the cost down and instructs the guys on the floor well. Jeff came out to let me know that my wipers were brittle--I had asked for a check on that--and I had them replaced. Then I learned the story about the history of this company and that it is still family owned. I'm happy about that too. Everyone is polite and friendly. I bring my car here instead of having it done in the city where I live. My daughter and son-in-law live up the road so this is easy for me. Thanks Mavis--for "being there".

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    Customer ServicePriceStaff

    Reviewed March 12, 2017

    Professional and knowledgeable. The prices were fair and comparable to other repair shops. The manager was very much customer friendly and took time to answer any and all questions. I researched this service while waiting and I was surprised to learn that Mavis was in fact one of the better prices and guaranteed their work.

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    Sales & MarketingStaff

    Reviewed March 12, 2017

    My stem on the driver's side, rear tire was broken, so I got a flat tire, and Mavis Tire was the closest place to go to, to get it fixed the next morning. I had to walk home that night but it was easier to walk from there to my house and then walk back in the morning to get it fixed. The quality of the goods and services I received were very good. Also, the sales reps explained to me what I did wrong and how they were able to fix it.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 11, 2017

    Mavis did my tire change, tire rotation and my oil change. They treat me well when it comes to the services and prices. I'm very satisfied with the quality of their work and the service is also very fast. Any question I have, the sales representative always try to find the answer and apprise me. I would definitely recommend them. They're good.

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    Staff

    Reviewed March 10, 2017

    Every time I have a car issue they work with me with prices that I can afford even if they are losing money. They care about you being happy and satisfied with a running vehicle than anything. I recommend them to the 10th power. Thanks Newburgh NY staff.

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    PricePunctuality & SpeedStaff

    Reviewed March 9, 2017

    Outstanding service. Management and staff are friendly and professional. Work done well and on time. I am a regular. Great price with explanation given. Clean shop with clean restroom. Easy access. Bright shop with clean exterior. Comfortable waiting area with large screen tv.

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    Reviewed March 8, 2017

    The place is already pleasant! The treatment is always nice. I use to go to Mr. Tire, and now no long. Also, I do let other know about the treatment I received. I am please to bring my business here.

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    PricePunctuality & SpeedStaff

    Reviewed March 8, 2017

    I've used Mavis Tires in Cortland for many years. This location is excellent. I have always been satisfied with the service, pricing and service time. The store staff are friendly and straightforward. The store hours are very convenient and the site is well maintained.

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    Reviewed March 6, 2017

    I rate this a 10 because they always does a great job. And also they always let you know anything that you might need for you car. They are respectful also. Fast service too. Cleanest is always noticeable. I like that they have a tv so you could entertain yourself while they work on your car.

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    Punctuality & Speed

    Reviewed March 4, 2017

    Mavis Tires had been my tire service provider for my four vehicles. I bought all my 2nd set of tires for all my vehicle and any tire problem I bring it to them. The service is fast, crew are professionals and courteous and honest.

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    Staff

    Reviewed March 2, 2017

    My two back tires needed replacement as one blew out while driving. Made it to Mavis and Jose took the best care of us. Professional, courteous and kind. Tires were replace and I was off in no time. Great place!

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    Sales & MarketingPriceStaff

    Reviewed March 2, 2017

    My husband had tires put on his car and had a really enjoyable time at Mavis. We used to go to Sears, but my husband likes Mavis better and they have the best price. I got four tires for my car last winter which were great. Also, their sales reps are good. It's a tire place so, when a woman comes in, they're very nice, polite and courteous. They also don't try to sell you anything extra. It was in-and-out which was great. We've always been very pleased and we're satisfied overall with Mavis.

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    Reviewed Feb. 27, 2017

    The manager & employees were professional & helpful. They turned a stressful situation into one I was comfortable with. I would recommend them to anyone in this area. I'll never go anywhere else. They are an asset not only to that company but the community.

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    Staff

    Reviewed Feb. 26, 2017

    I want to say thank you for having the most professional and courteous people working for this Chili location! From the manager right down to the technicians were all fantastic! It's nice to know that there are still people who care about their customers and take pride with everything that they do. I WILL DEFINITELY CONTINUE TO DO BUSINESS WITH THIS LOCATION! Keep up the fabulous work!!!

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    Reviewed Feb. 24, 2017

    Mavis had to replace my O2 sensor. They had to put what they call a bung in its place on the exhaust system which requires welding a new piece in. They were professional and had everything done in a timely fashion and the price was excellent. Dom is the manager and is very professional and courteous.

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    Customer ServicePriceStaff

    Reviewed Feb. 24, 2017

    Great group of guys made the visit worthwhile and will definitely be returning. Facility was nice and bright better than expected from dealing with other places. Really enjoyed the great customer service. The guys in the shop kept us entertained while we waited for new tires (which were at a great price) and the alignment. Thanks!!

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    Staff

    Reviewed Feb. 22, 2017

    I previously had brakes on my car and now needed tires on our other vehicle. Both times everyone I dealt with were very polite and professional. All my questions were answered and I will definitely return here when needing services again. Employees at that facility should be commended on a job well done. Thanks Mavis.

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    PricePunctuality & Speed

    Reviewed Feb. 21, 2017

    I had a tire losing air and I called Mavis. They said come right in and did the repair. Same day service is amazing and as usual did an excellent job. I have purchased tires for our two vehicles and found I was able to get in very quickly. They offer excellent service and very competitive prices.

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2017

    Such a GREAT experience. All staff was respectful to my car and my time... So nice not to be told, "Uhhh we don't have time to do that." Meanwhile staff is talking and joking around at other places... Not the case at Mavis! Will definitely be back. :)

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    PriceStaff

    Reviewed Feb. 20, 2017

    I have been going to Mavis Discount Tire of Hazlet, New Jersey for over 3 years. During this time I have always had a pleasant experience. The staff is exceptionally professional as well as courteous. They are honest and explain my service needs in detail. I am a senior and as such budget is a concern for me, their prices are fair and there is no "highway robbery" with this establishment. I highly recommend Mavis Discount Tire of Hazlet, New Jersey to anyone who appreciates great service.

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    Reviewed Feb. 19, 2017

    After telling them of a couple of concerns, they took care of the issue of hub & bearing, gas shock. So happy they took the time and spoke to me about the problem. They need to get inspections on site.

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    Staff

    Reviewed Feb. 18, 2017

    I know the guy at Mavis who's normally there running the place and the way he treats his customers. I have my oil change there usually once every two months because sometimes I drive a lot. I bought a new pair of tires last year then traded in the car and when I brought my newer car in to have it looked at, he said that I didn’t need new tires yet and he would let me know when. That's what I want - somebody to tell me, “You don’t have to worry about these,” or, “These are not fine. Let's talk.” I've seen him tell people that they don’t need new tires, and I've also seen him tell people, “I wouldn't move that car an inch until you get new tires on it.” Their services are terrific and they even let me sit in the waiting room with my dogs. My dogs got out one day and they helped me get my dogs back. It's all been a good experience.

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    Reviewed Feb. 18, 2017

    If you're looking for great reliable service for your automobile then you should head over to Mavis, I have always been taken care of with professionalism, honesty, and respect. I always feel confident that my problems will be solved when I go to Mavis.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 17, 2017

    New Mavis on Brick Blvd - The service was very good, fast, and the price was very reasonable. The facility is clean with big windows so you can see them working on your car. If you do have to wait, you can walk to Wawa which is a short walk, less than a block. The guys are very friendly too.

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    Customer ServicePriceStaff

    Reviewed Feb. 12, 2017

    Mike was a pleasure to deal with. He and his staff made me feel worry free about all the work that was getting done. He also did everything he could to keep the cost down. Thank you!!! Suburban tire and keep up the great work and customer service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 7, 2017

    I have been at Mavis Bergenfield NJ. Both visits were very good experience. Michael and Carlos were outstanding customer service people. The service is accurate and fast and professional... I will recommend this Mavis in bergenfield... great place for tire services. Fast service. I would recommend to buy the warranty. It's worth it.

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    Punctuality & Speed

    Reviewed Feb. 7, 2017

    Was so glad to have made an appt on a Saturday afternoon. They got me in on time and out in record time. In the past I have waited much, much too long. Was disappointed though. They didn't fill window washer. Wasn't aware that wasn't included.

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    Price

    Reviewed Feb. 2, 2017

    I have been taking my vehicle to cole muffler and then to Mavis since I was 16 and they are always fair and never try to sell me anything I don't need. Most car places will jack up their prices and try to sell you things for your car that don't need to be repaired.

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    PriceStaff

    Reviewed Feb. 2, 2017

    Don, Lane, & Manny were awesome. They went the extra mile and I will be back for further work. After extensive research on my end and through their price match guarantee, I'm positive that I got the best deal. I recommend going on a Weds or Sunday.

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    Staff

    Reviewed Feb. 1, 2017

    I just want to say that, it was the best experience I had ever had with car places like this. The manager John was so nice and helpful. I would recommend this Mavis in Albany on Lower Central Ave to anyone. They did everything I asked them to do and it was done right and they didn't try to push anything on you. That was real nice for once.

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    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed Jan. 26, 2017

    Mavis Tire has a pretty good reputation and a friend recommended that I go there. The last one that I went to was the Mavis Tire on Deer Park Avenue. The manager there is great. He's on the money and he's always working. I called and made an appointment and they took the cars in, so there's fast service. They did a great job. On one car I had a tire from them. On the other car, I had an oil change, too. I also bought tires for another car. I have three cars and I've taken them in to Mavis many times. They also do inspection, so I'm pretty sure that I'm going to take my cars over there for inspection, too. They're great over there.

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    PriceStaff

    Reviewed Jan. 25, 2017

    I've been going to Mavis Tire since when they were Cole Muffler & Brake. I have always trusted their service and care of my vehicles. Their recommendations/assistance do not always come with a charge. Price wise, they are more competitive than most. Expertise wise, I feel like I'm always in good hands. Thanks Mavis.

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    Reviewed Jan. 24, 2017

    We've used Mavis Tires for a long time and they've been good to us. Their prices are pretty competitive, and it's also local, so it just makes it easier. They've done tires for us, rotated them, and oil changes. We have four cars and we've bought Coopers and Goodyear tires from them. So far, the tires are good. It's always been a positive experience.

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    Customer Service

    Reviewed Jan. 23, 2017

    I have been to the Mavis in Clementon twice now, and both times my expectations were exceeded tremendously. It is made evident that customer service is genuinely their #1 concern. I have already referred friends and family members about Mavis and I plan on going back in the future.

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    Sales & MarketingPunctuality & Speed

    Reviewed Jan. 20, 2017

    I had my Lexus wheel alignment done in the same shop located in White Plains for $69.95. I brought my BMW and they told me the price is $129.95 because it is a German car. However, they told me there is a promotion of $30 off so it is $99. They told me it required a lot more for German car. So I let them do it since I didn't want to waste any time. They told me it will take 45 mins to an hour. I was the first customer when they first open in the morning. They did not put my car up on the lift until 45 mins later. They told me that it would take 15 mins to do the alignment. Somehow they always seem to make excuses.

    In any event it took almost 2 hrs to complete the job. I asked them "Where is my alignment report?" and they told me that they never give out the printed report. I got my report for the Lexus. Also, I checked with Firestone auto center, their regular price without any discount is $85 and they told me that there was no difference on alignment BMW vs Lexus. They lied. Mavis as a chain needs to sort out who they hired. I experienced good honest sales. This guy at White Plains is not honest.

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    Reviewed Jan. 19, 2017

    My car had problems from Midas repair shop in North Brunswick Nj and Mavis in Mt Holly NJ found out that my starter I had put in around May of June in 2016 could be some of my problems with the service light on. They are not should at this point because no further diagnostic can be done until my problems are resolve from the first problem back in 2016 from Midas in North Jersey on Route one. These guys at Mavis are great to let me know what has happened from another car repairment place. Thank you sir so much. I get up when someone do me wrong when it come to this car, because this is all I got left from my deceased husband and it hurt me to have to take it to the shop because I never had to before, until now. I want to sell it before I lose it in not able to keep servicing it. I don't have the money to keep own this car.

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    PriceStaff

    Reviewed Jan. 19, 2017

    I had a good major experience with Mavis Discount Tires. I always go there. The quality of the services was good and the sales rep answered all my questions. They're fair, have reasonable prices and are really nice, too.

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    Staff

    Reviewed Jan. 18, 2017

    I have never had an issue and work is always completed. I always recommend this place, just sent my friend up because he was getting a flat. He was very satisfied also. I will continue to go there and make sure all my friends do too.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 18, 2017

    Most of the time, I've had tires and oil changes from Mavis, though sometimes I've had repairs done as well. I go to their service rep all the time. Though he has moved to a couple of different shops now, I'd always get great service there. They recognize me and were courteous and friendly. Their work moves along quickly and their pricing is straightforward. Everything works out and it's wonderful.

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    StaffReliability

    Reviewed Jan. 17, 2017

    I have had a great experience dealing with Mavis. They have been taking care of my automobiles for years now. My shop in the Scarsdale location of NY has been very reliable and responsible. I would recommend them to friends and family anytime.

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    Staff

    Reviewed Jan. 16, 2017

    My wife and I bought new tires and had them installed as well as brake pads. Everyone from the Assistant manager to each mechanic was nothing but polite and helpful. We have previously bought tires here with the same experience. Before that we dealt with Pep Boys and were far from pleased.

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    Reviewed Jan. 16, 2017

    I had my brakes done and also an inspection. Great service and great prices. The service people were outstanding. They showed me what my problem was and gave me several options to deal with it. Great place. I will always use them and I highly recommend them.

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    Staff

    Reviewed Jan. 15, 2017

    Best service I have ever had. Mavis owes these guys something extra for the work they do! Will be back for sure with my family's cars and will recommend to all. Great work and upfront with the issues. Feel very satisfied that I got the work I paid for.

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    Price

    Reviewed Jan. 14, 2017

    I was skeptical at first... hearing the advertisement for cheapest price guarantee, but I needed tires and didn't want to spend a fortune. CHEAPEST TIRE PRICE AND QUALITY CUSTOMER SERVICE has won my repeat business. I will return to Mavis for future purchases!!

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    Staff

    Reviewed Jan. 13, 2017

    I used to go to another location, and had 3 very unfortunate situations. I went to the Rt 9 Old Bridge location because it is closer to my house and to give Mavis a second chance. These guys are GREAT!!! They are all very nice and pleasant, very knowledgeable and I have been to them now several times. Dave ** is a top-notch manager and a pleasure to deal with. Rick the lead mechanic is a great troubleshooter and extremely knowledgeable with his field. I cannot say enough about them, and they will get all my business in the future. Thanks guys.

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    Reviewed Jan. 11, 2017

    Much better service than I expected. Including three phone calls prices and scheduling. Quote was $100.00 less than the next shop and $400.00 less than the dealer. Coffee and hamburgers a three minute walk while waiting. Clean kid playing area.

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    Staff

    Reviewed Jan. 11, 2017

    Mavis is very close to us and we've been using them for about six years. We do our car inspections there, changing tires and oil as well as routine maintenance. They've helped us find some other guys who would repair stuff that they don't do. We had a problem with our air conditioner and they found someone who could help us fix that. When a tire got flat right after it had been fixed, they just said "come back" and fixed the tire right on the spot. The reps manage to meet the kind of location. We’re in the suburbs, so sometimes they have to give somebody a lift home or they need to leave the car unlocked with an extra key. They really just go with the flow. It's not just been one person, it seems to be the atmosphere in general even when there have been changes of personnel. We're very happy campers and we have only good experiences. Our adult children use Mavis.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Jan. 9, 2017

    I had an appointment and when I arrived they got new right in. My car was done in a timely manner and very professional. The TV was available during my wait and therefore allowed me to catch up on news.

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    Customer ServiceStaff

    Reviewed Jan. 8, 2017

    STS in Shrewsbury exceeded my expectations. They were great with communicating and timing. Most importantly, they demonstrated some honest feedback to me that you don't normally get from similar places. I was impressed with everything and will definitely return. Honesty and good communication got a new regular customer.

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    Price

    Reviewed Jan. 7, 2017

    Love the service, competitive pricing, and you are local. I patronize all local businesses first. Thank you for moving into our little borough. I am also pleased that you offer other automotive services. It makes it so much easier to have my car cared for by the same place.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 5, 2017

    The service was super fast, great prices and awesome customer service! I liked that the workers were attentive and even contacted cab service. I also liked that they were courteous to my time and tried to get me out as soon as possible. The bald guy was awesome!!! :)

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    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed Jan. 5, 2017

    My appointment was fast and correct. Thanks Mavis and the crew that worked on my car. It's been a pleasure doing business with you and I will make sure to tell everyone I know that Mavis Discount Tire is the shop to get your automobile looked at and repaired at a great price with knowledgeable employees. Thanks.

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    Staff

    Reviewed Jan. 5, 2017

    Had an oil change and a 2 tires with a leak, was in and out and Jerry, the service manager, was and is a true gentleman, funny, knowledgeable and, most important, honest. Never tries to "upsell" or get you to make unnecessary repairs, if he can get your repair done a little cheaper or can save a repair for a little later on, albeit it safely, he will do so. He is patient with both customers and the techs, some of whom are young and just getting started, answers all questions and makes recommendations with the customer's best interest at heart.

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    Punctuality & SpeedStaff

    Reviewed Jan. 4, 2017

    Visited Mavis for a NYS inspection yesterday. Quick check in and turn around even without an appointment. We use Mavis for a variety of services including tires, regular maintenance. Always pleased with the honesty and professionalism of the staff. Highly recommend the Poughkeepsie Mavis team.

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    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Jan. 4, 2017

    I scheduled an appointment to have tires put on. I called the day of my appointment to get a price match for the tires. When I called the guy, Paul, was extremely rude, and seemed not to be listening to me at all. He said that they had an appointment to mount tires, but they did not have them in the store and they would be on the shipment coming in today. So, I had to push my appointment back. When the truck arrived he called me back to tell me that they sent the wrong size tires: 255's. I said, "no, that is what I ordered." He said that the reservation stated that I was to receive 225's. I brushed it off because although two mistakes were made, the end result was me getting what I wanted. Then he told me that he could not do the price match because the tire size was different from the order. I called the call center and did indeed get my price match, but also got hung up on by the call center.

    Finally, I went to the store and got my tires. I wanted to keep one tire that still had some life in it as a spare, which I told them when I dropped off my truck. When I got the truck back I almost left without the tire because they did not leave it in the back as I requested. I got the tire and realized when I got home that they charged me to recycle 4 tires even though I kept the good one. Only $2.50, not worth trying to deal with these people again. Everyone in the place looked like hell. Dirty clothes, hair, and rude. The mechanics looked like true degenerates. Never will go back. 2 stars only because I got the price match and they managed to get the tires on the damn truck.

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    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed Dec. 30, 2016

    The team stayed late to install my tires and did a great job. We bring good our family cars here and they never disappointed us. Excellent service desk and mechanics. The prices are also very competitive. I would highly recommend them to everyone.

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    Staff

    Reviewed Dec. 27, 2016

    Manager Sal & the mechanic who checked my tires were extremely courteous & took time to explain me different tires to help me understand which will be better tire for my car. I will definitely go back to purchase Tire for my other cars.

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    Price

    Reviewed Dec. 24, 2016

    I went into Mavis Tire Matamoras, PA to get a price on tires. I showed Santo, at Mavis what I was looking for so he had the specifications written down for him to check. He gave me a price and I agreed to have him get me the tires. That was on a Monday. We set up an appointment for that Friday. So now it's Friday and I go in to get the 4 tires mounted. I am told that Santo gave me the price on the wrong size tires and the price would be substantially higher. N/A. Since it was the fault of Mavis I felt they should have honored the price I was quoted.

    I guess I was wrong because they wouldn't meet the price I was quoted. They were willing to give me a tire rated for 20000 miles less for a comparable price. I left. On the way out I was told that they would give me a wheel alignment if I needed one. Mind you I wasted 4 days waiting for the tires and another 3 hours when I went to get the tires mounted. I also was very disappointed and disgusted with Mavis. We had used this Mavis before for work but we won't ever use them again.

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    PriceStaff

    Reviewed Dec. 23, 2016

    I originally went in to check on pricing and availability not really planning on getting tires. I was extremely pleased to find that they not only had the tires in stock but they were cheaper than I expected. The employees not only were courteous but knew what tires I needed for my needs. Thanks a lot.

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    Punctuality & SpeedStaff

    Reviewed Dec. 22, 2016

    In need of four new tires and not finding them in my usual retailer, I decided to try Mavis. The sales representative was professional and very informative regarding my vehicle's needs and availability. The tires needed to be order but deliver was within two days. During installation it was found I needed to have my rear brakes replace. In addition, my alignment was checked and was found to be a little off. For a car being two years old and the way it felt lately while driving, none of these repairs were surprising to me. All the work was done in a very timely fashion. While driving my vehicle home I felt I had made the right decision going to Mavis. My car never ran smoother or quieter even when new. Mavis is my new tire store for me and my family.

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    Price

    Reviewed Dec. 22, 2016

    I had Mavis replace the alternator and do brakes for me. I'm happy with them. They assisted me thoroughly and did everything they could do for me, even though the part was very expensive. I've used that shop even before it became Mavis. It's because the gentleman who worked there is a neighborhood guy.

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    Staff

    Reviewed Dec. 21, 2016

    From the manager to the service tech, great people. Staff treat you like they would their own family, making sure you're understanding what's going on. Fred the manager is like a loving uncle, helping you to make the right decision and to save money.

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    PriceStaff

    Reviewed Dec. 18, 2016

    We needed snow tires when my husband got a new car, and the price there at Mavis was just right. This is now our second season using them. We've gone there due to some issues and my husband has put them on and off for the last couple of years, but we haven't been charged. They provide excellent service and they've been great.

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    Staff

    Reviewed Dec. 16, 2016

    Brought my car in unexpectedly on a busy day because my tire was leaking. Fred was very courteous, professional and even though they were busy, not only took care of the problem but checked the other tires and found a problem with a leaking bead. They took care of both problems in short order. Definitely will come back and will recommend to others!

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    Staff

    Reviewed Dec. 16, 2016

    I came to Suburban because I was looking for a particular tire. Also it was close to my home and I didn't have to drive across the state to accomplish my task. They had a large selection of tires and I had multiple choices. I hope that I made the right choice. The Manager, Mike was very helpful and he really made me feel at ease with the choice that I made. I will definitely return to Suburban Discount Tire for service in the future when I need to. Thank you Mike for your professionalism and expertise.

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    Staff

    Reviewed Dec. 16, 2016

    Mavis was so professional with my Cadillac when replacing my brakes. They address all my concerns and put me at ease. Thank you Mavis. All the employee show real customer care and concern. I would recommend you to all my family and friends.

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    Punctuality & Speed

    Reviewed Dec. 9, 2016

    I purchased a set of tires this summer and I am very happy with the tires and services I received. Further, the recommended tires are great in the snow as I was advised that they would be. Today I had them rotated for free and service was quick and friendly.

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    PricePunctuality & Speed

    Reviewed Dec. 9, 2016

    My first time experience with Mavis was good. Price was fair and work was done in a quick manner seeing I had a lot done at my visit. They put on new tires, changed the oil and did a front end alignment. Even though they were very busy I was out of there in about two hours.

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    Staff

    Reviewed Dec. 7, 2016

    It was Cole Muffler at the time I first purchased from them and I have stayed with them even when Mavis took over. I've always had a good experience with them. The management at the two stores that I've dealt with has been phenomenal. I've purchased tires and brakes, and have had oil changes and inspections done by them. Their technicians are friendly, helpful and thorough. Also, I like going to people that stay with the company and I'm familiar with, but I've noticed that there has been a few change of people in one of the stores. Other than that, it's been very good every time I go there and very pleasurable to deal with them.

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    Customer ServiceInstallation & Setup

    Reviewed Dec. 5, 2016

    I wanted to single out and thank Cliff at the Mavis store on Spencerport Rd in Rochester. I called on Sunday looking for Cooper tires. Although they were not in stock at the store, he ordered them while we were on the phone and made sure they were available for installation on Monday. His commitment to customer satisfaction went well beyond what I expected and experienced at other retail outlets.

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    Reviewed Dec. 5, 2016

    My tire blow out. I brought my car in to Mavis on a Sunday afternoon and got it changed and ready to go faster than I was told it would. Thomas was curious and helpful in explaining what needed to be done. I am happy with the experience and will use them again when needed.

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    Mavis Discount Tire Company Information

    Company Name:
    Mavis Discount Tire
    Year Founded:
    1949
    Address:
    358 Saw Mill River Rd
    City:
    Millwood
    State/Province:
    NY
    Postal Code:
    10546
    Country:
    United States
    Website:
    www.mavis.com