Mavis Discount Tire Reviews
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About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Mavis Discount Tire Reviews
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Reviewed May 29, 2015
Went for tire replacement, oil change, brakes and wheel alignment. It was quick and price was good.
Reviewed May 28, 2015
Muffler installation: Dropped the car off early in the morning and picked it up same day. Price was less than expected and glad to get my car fixed in a timely manner.
Reviewed May 28, 2015
I am very pleased with the service I received.
Reviewed May 28, 2015
I needed my car inspected and went to Mavis without an appointment. They were very helpful and friendly and checked me in quickly. The inspection along with power Steering Flush Service were completed quickly and at a very acceptable and reasonable price. Based on my experience, I would strongly recommend Mavis.
Reviewed May 27, 2015
Called ahead to see if they could match a competitor's price. They beat the price, set up an appointment, and ordered the tires in two minutes. The tires were mounted quickly and everyone was very friendly and professional.
Reviewed May 27, 2015
I am very impressed with the type of service that I received for my car. They located my problem very quickly, and I was able to get my car back immediately after they fixed it. I highly recommend Mavis Discount Tire to anyone because of the excellent service, timeliness, and fair rates that I received.
Reviewed May 27, 2015
I have had a few different jobs done at the Mavis Discount Tire in Eastchester, NY. From regular service appointments, to brake pads and rotors, and even replacing my worn out suspension; I've found their workmanship to be top-notch, the staff to be courteous and helpful, and the prices to be fair. I would recommend this location to anyone.
Reviewed May 26, 2015
I went to Mavis in Yorktown Heights on Friday afternoon to get a quick alignment for my Honda Odyssey Mini-Van and was greeted with courteous service, an accurate explanation of how long it was going to take, and a job well done. Was a really positive experience.
Reviewed May 26, 2015
I hit a curb, the tire was ruined. I went back to Mavis, they replaced the tire under the extended warranty. No hassle, very short wait time, polite service. Will be back again.
Reviewed May 26, 2015
As always great customer service. Fair prices and amazing people. Thank you!
Reviewed May 26, 2015
The location on route 9 in fishkill is great. Very nice, courteous, fast. Will go here for everything.
Reviewed May 24, 2015
Service was very good and professional. Will return for future work.
Reviewed May 24, 2015
The service was great. Salespeople were professional, helpful and personable. ** was the salesperson I spoke to on the phone. When I got to ** he's great, was genuine like meeting up with a friend. No BS. That's not something corporate can teach someone. You are that person or just come over as a phony.
Reviewed May 23, 2015
Good service, timely delivery, reasonably priced.
Reviewed May 22, 2015
I'm always treated courteously and fairly by the customer service professionals at Mavis and I have no complaints whatsoever about their technical service pros. My favorite shop is 932 Central Ave, Albany, NY.
Reviewed May 22, 2015
I've been a customer at Mavis Discount Tires in Greenport, NY for nearly 15 years. The prices, service and courtesy are always first class. The work is always done promptly and correctly.
Reviewed May 22, 2015
Mavis in east northport ALWAYS takes care of me for Years. ** (mgr) and ** (mechanic) are simply the best. Polite, knowledgeable, quick and professional. As long as they are there, I will be.
Reviewed May 22, 2015
Muffler - Guys worked hard to adapt a tough part and put in extra time and effort to make it work right - thanks guys.
Reviewed May 22, 2015
Polite, courteous service, and done quickly. Time will tell how well the service holds up.
Reviewed May 21, 2015
I didn't have to wait very long and the person that worked on my car was outstanding.
Reviewed May 21, 2015
Brakes - Was done with care and quick. My car feels like a new car.
Reviewed May 21, 2015
Mt. Sinai Mavis - ** and his team are fantastic! I find the quality of their work to be exemplary and their pricing fair.
Reviewed May 21, 2015
** was pleasant and knew her work. She helped me quickly and had me out in no time. Of course the tire was fixed but I must admit that it was ready quicker than I expected. Thank you for your service with great people. The rest room was clean also.
Reviewed May 21, 2015
Mavis has outstanding and professional workers. I have almost 15 years I go to Mavis, they don't only do tires, they perform inspections, oil changes, brakes etc... I will recommend this Mavis to anyone trust me!
Reviewed May 21, 2015
Very professional service.
Reviewed May 20, 2015
The State St. location in Watertown has a great manager. He takes time to give you advice and share expertise. He also lets you know while your work is being done where they stand and anything that comes up. I have bought 2 sets of tires from this location and would do it again.
Reviewed May 20, 2015
Today's brake work: Very good experience. Very satisfied with the work and nice people to deal with.
Reviewed May 20, 2015
Service was excellent at the Union location. The manager and mechanic who worked on my vehicle did an excellent job.
Reviewed May 19, 2015
My very best experience ever with a auto care facility. Mavis of Newburgh is number one in my list. They are prompt, polite, patient and courteous and will expedite the job as promised. I have nothing but respect for the management and team that pulls together and makes unhappy customers happy. I would gladly recommend this Mavis. Great morale as well!!! Honest. I'm not a easy customer, I'm always rushing.. Lol
Reviewed May 19, 2015
Demonstrated excellent knowledge of tires and explaining the differences enabling myself and others (customers) to make educated purchases. Excellent salesmanship - I would recommend to see this person before making a tire purchase.
Reviewed May 19, 2015
Mavis has always been good to me. Used them for at least 5 years and never had any issues. Prompt friendly service and very fair pricing.
Reviewed May 19, 2015
Very professional. I was in and out within the promised time.
Reviewed May 19, 2015
Wheel Alignment - Very friendly service, in and out very quickly. Service technician very helpful.
Reviewed May 19, 2015
Other customer came in after me and went ahead of me.
Reviewed May 19, 2015
Talented trustworthy mechanics. Every time I come here, I come away happy. They beat prices, sometimes by a huge amount, and everything they work on has been fixed for me.
Reviewed May 19, 2015
The very friendly staff made sure I was satisfied with the installation of 4 new tires and wheel alignment. The price was excellent and there were no surprises. I will definitely recommend the White Plains Mavis for all your tire needs. They have also repaired punctures for me in the past with no problem. They will provide services and not hit you with extra charges.
Reviewed May 18, 2015
I had multiple work done at the shop. I purchased 4 tires at a great price (mounted and balanced). I also had a muffler put on my 2005 Dodge Ram and a muffler and tail pipe put on my 1986 Firebird. Excellent job on both mufflers. Very happy with the sales and service!
Reviewed May 18, 2015
The employees there went above and beyond my expectations. I was very impressed with the service.
Reviewed May 18, 2015
Service at the Mastic Location of Mavis Service Center - Excellent does not even come close to the level of professionalism I experienced. This location and staff could and should be the standard by which all Automotive service professionals aspire. ** everyone absolutely fantastic.
Reviewed May 18, 2015
Brought my car to Mavis for an Inspection. They are courteous and efficient. I have used Mavis before for brakes and tires and they are honest, fair, reasonable and I have NEVER had any problems with any of the work they have done. I recommend them highly!!
Reviewed May 18, 2015
Every time I go to Mavis the staff is incredibly nice! Also, I'm always surprised as to how cheap and fast the service is. I will be recommending you to my friends and family!
Reviewed May 18, 2015
The Mavis experience: An aggravated flat tire victim enters an immaculate air conditioned store; I'm greeted by friendly well trained staff. Customer data, history, etc. immediately appears on a large computer screen for immediate easy entry and updating. The vehicle is whisked away for inspection. Proceed to coffee area and customer work stations for a comfortable, brief wait. Staff summons you to have the tire problem explained clearly and shown to you. The work is authorized and completed within 30 minutes; additional diagnostics are done and professionally but not aggressively offered. Payment takes a second. Keys handed over. Flat tire victim leaves happy, wondering days later how most companies fail miserably in customer service where Mavis, doing something as seemingly mundane as fixing my tires, excels.
Reviewed May 17, 2015
The staff at this location is very courteous and efficient.
Reviewed May 16, 2015
** the service advisor was very helpful, knowledgeable and explain everything about the problem with my vehicle. I would definitely recommend Mavis.
Reviewed May 16, 2015
NYS inspection - Very professional. I mentioned that I was having a rattle under the car, and asked if they could check it out. It was a heat shield on the catalytic converter that was making the noise. They fixed it without a charge. Great job!
Reviewed May 16, 2015
Every time I have any kind of service done at this location, I always get great customer service, always on time, and helpful. ** and his crew always on point.
Reviewed May 15, 2015
It was ok and timely. I was not prepare to do my brakes but when I see them I have to change them.
Reviewed May 15, 2015
The Port Jeff Mavis is not the closest location to my home or work, but I make a point to go to that location. ** and his team are always friendly, informative, fair and quick on service.
Reviewed May 15, 2015
My experience at the Mavis Store located in Matamoras, PA was more than pleasant. The staff, especially the manager **, was more than helpful and accommodating to my needs! He was willing to give me a fair deal that beat the competitor's price, knowing I had a long drive back to Illinois and was tight on cash. My daughter lives out in the area and recommended I go there and ask for **, since he had previously accommodated her in a wonderful manner as well. I have never met someone who is willing to go above and beyond to make sure the customer is satisfied. Definitely NO bad taste left in my mouth after leaving the shop. Next time I am in the area, I'll be sure to swing by for at least an oil change and donuts for them. A++ Experience!!
Reviewed May 15, 2015
I was pleasantly surprised & relieved that walking in 10 minutes before closing time after an unexpected flat, the staff welcomed me and genuinely wanted to get me back on the road. It's hard to find that kind of service these days. The guys were friendly, quick & efficient. A+++
Reviewed May 14, 2015
I showed up with no appointment and a flat tire. They took my car right in and did a great job! Had a great experience!
Reviewed May 14, 2015
I was very much pleased by both the staff and the service the men performed. Nice clean shop. Reasonable prices.
Reviewed May 14, 2015
I always bring my car to this Mavis because they always do good work. I do my oil, struts, tires and alignments here. **, the manager specifically stands out as a stellar member of the staff. Waiting room needs update (aesthetically).
Reviewed May 14, 2015
I took my car for tire change and associated services. They took it. The guys did the tire change but would not do wheel alignment. When I went to pick the car, they said they don't even know how to check whether wheel alignment is needed or not, and they are not certified to make wheel alignments. They asked me to take the car to dealership to check and make the wheel alignment. His advice was – "drive the car and take your hands off the steering wheel, if it pulls to one side it needs wheel alignment, otherwise not." Such a POOR half service. Such service places must be put out of business.
If you take your car to this place, all they know is to change the tire and leave you in the middle of the road, and you never know whether you can drive the car safely, if you get your tires changed at Mavis. Go to this place, if you want to put your life in JEOPARDY in the middle of the road. NEVER go to this place. Far better off going to a place where full service can be done, and have the comfort of having received a reliable and courteous service.
Reviewed May 14, 2015
Brought my Dodge Caravan in for inspection. Took about 20 min. They informed me of things to look for shortly as brakes pass but will need to be replaced soon. Always helpful when I bring my van or some friend's car. The area is always clean and quiet. Thank you Mavis.
Reviewed May 14, 2015
Great staff! They helped me with many tire issues. The person taking care of my car was very friendly and efficient. He explained what happened and showed me my old tires. Great experience.
Reviewed May 13, 2015
Wheel alignment - It was a great experience due to the fact that I have been there before.
Reviewed May 13, 2015
This is not my first time dealing with this shop. They are always courteous and smiling. They communicate the issues very well and get the job done in a timely manner. I highly recommend Mavis at 270 Troy Rd, Rensselaer, NY 12144.
Reviewed May 13, 2015
This center was extremely accessible and accommodating. They scheduled me in the very day I called and were very eager and seemed energetic to assist me. I left the center a satisfied customer, and will return for future needs!
Reviewed May 12, 2015
As usual the staff took care of me very professionally and expeditiously. Above all the staff behaves very professional. Everyone was working all the time without any loitering. The feeling I got was that they were on the job to get me in and out, satisfied, and as fast as possible.
Reviewed May 12, 2015
The staff there are very helpful. I really like that location. They give me insight on everything that's wrong with my car.
Reviewed May 12, 2015
Front end alignment - Very professional and courteous and helpful people.
Reviewed May 12, 2015
So I went to Fishkill on a recommendation from a friend and was helped out by **, I think he was the manager there but not sure. ** provided the very best customer service that I've ever experienced! ** not only answered all my questions but made recommendations that made sense to me. I will be going to Fishkill Mavis from now on. Please tell *** I said THANK YOU!!!
Reviewed May 11, 2015
** and the team could not be better as your service manager and mechanics represent the Mavis company. I will always be a customer with ** and the team. To date ** has gone out of his way and continues to do so and keeps my car running and safely on the road.
Reviewed May 11, 2015
Had a terrific experience recently. I would return to Mavis any day and would recommend them to anybody.
Reviewed May 11, 2015
A pleasure to deal with all Mavis personnel. ** the manager at Mavis in Yorktown is amazing. I'll be returning this Mavis in the future for car needs! Thank You! :)
Reviewed May 9, 2015
The courtesy showed to us at Mavis, was priceless. The time waiting for my vehicle to be done was not as long as I expected. They gave me an accurate account for was going on with my car. When they were done we were in shock for the price we had to pay, was not that expensive! Very happy customers.
Reviewed May 9, 2015
I have been going to this location for over a year now, and have yet to be disappointed! They are courteous, professional and always ready to help. They get you in and out as fast as possible and have never inflated the work that needed to be done like some places do. They listen to you and care about your car and your circumstances.
Reviewed May 9, 2015
New Tires and Fluid Change - ** was very helpful. Explained everything. Work was done quickly.
Reviewed May 8, 2015
We have been dealing with Mavis for a while now and went to this Smithtown location mainly due to a particular member of the staff with whom we had previously dealt and trusted. As always we were treated courteously and fairly.
Reviewed May 8, 2015
Amazing staff... They always do a great job on my car and always give you the best prices.
Reviewed May 8, 2015
I was very happy with my experience at Mavis. The service was prompt and my car was kept clean. They did a good job and I really love my new tires. I'm going to come back again in the winter when I need snows.
Reviewed May 7, 2015
Found my problem quickly and resolved it. All employees, especially ** were friendly and courteous. Didn't feel like I was being taken advantage of. Thank you.
Reviewed May 7, 2015
Changed tires here before and recently changed oil and battery. Good service, no complaints.
Reviewed May 6, 2015
I highly recommend Mavis because they treat you right and with a good price. I think they can accommodate anyone's budget. Thank you Mavis Fishkill NY!
Reviewed May 6, 2015
Rear tire going flat. Brought to Mavis. 20 minutes, fixed tire and also pointed out a problem with a rear bushing that needs to be addressed. This was unknown to me. Thankful for the mechanic's good eye!!
Reviewed May 6, 2015
The Yonkers store displayed great professionalism and great service.
Reviewed May 6, 2015
Great service in timely manner. Very friendly and informative.
Reviewed May 5, 2015
I needed a new tire for my wife's car. I needed to match the tires that were already on the car. They had the tire I needed in stock. I figured that it would take a while to get the tire installed, but it was done very quickly. The staff was nice and they have a TV in the waiting room which is really nice. They have treated me well on every visit so far, so I will continue to bring my cars there.
Reviewed May 5, 2015
I walked into Mavis Tire Company. They didn't have the tires on site but they had stock at the warehouse, promised me to have them in for 2:00 pm latest 2:30 pm, as they promised I was called to come in for service. I asked how long would it take for the services that included alignment, the attendant said about 1.5 hrs, no lie I walked out of the store exactly an hour and a half later very satisfied.
Reviewed May 5, 2015
My Experience At Mavis In Great Neck, New York - I made an on-line appointment for a motor oil and filter change. I was pleasantly surprised when the job was started on time and completed in a reasonable amount of time. The staff was very professional.
Reviewed May 4, 2015
Always professional & courteous. Greeted with a smile, I have taken my car to Mavis since moving to the long beach area & have always been pleased with the work they have provided to me, in a timely manner & the status of the work. Thank you.
Reviewed May 4, 2015
Excellent service and workers very informative and helpful. I felt at peace spending my money at the Freeport, NY location, Facility 7116287. The whole crew that evening excellent... 100% satisfied.
Reviewed May 2, 2015
I have always had excellent service at Mavis Tire, and their prices are extremely good. I take my car there for everything and I have never been disappointed. The staff has always been courteous and ready to help with anything you ask of them. Thank you Mavis Tire.
Reviewed April 29, 2015
Good and efficient work, easy to deal with, good prices. I will come again.
Reviewed April 29, 2015
Excellent and truthful evaluation and repair of my car. ** the Mgr. was a 10 of 10.
Reviewed April 29, 2015
I went to Mavis to repair/replace a ROF tire that couldn't hold pressure. I am covered with road Hazard insurance. The attendant ** communicated with the provider, ordered the tire and as promised installed it the next day. I paid up front and the provider will reimbursed me.
Reviewed April 29, 2015
I was very pleased with both the service and the quality of work done on my car at Mavis in Franklin Square. ** was courteous and polite. He took my car in at the end of the day and stayed late to finish the job. He didn't try to sell me anything I didn't need or pressure me into purchasing anything more than what I needed for my car. I would definitely recommend this shop and in fact will be bringing my son's car there to have it serviced.
Reviewed April 29, 2015
This location has always done a great job with all the cars I've owned. I specifically like that they have a lifetime guarantee on brake pads. I came in at 8:30 and I was done by 10:15. Not bad for an alignment and new back brake pads. I know them and I trust them.
Reviewed April 28, 2015
** gave terrific customer service. They not only fixed what I came there for but found other, more important issues that needed to be addressed. Thank you guys!!
Reviewed April 28, 2015
Prices great, work was done properly, reps are courteous and knowledgeable, work was done in a timely manner. I am a repeat customer and would keep going back.
Reviewed April 27, 2015
The Mavis location I went to was recommended by a friend. My brakes were squeaking. I needed an oil change and I had a slow leak in my tire. The staff were nice, helpful, knowledgeable and took very good care of both my car and I. My car is in much better shape and I am definitely going back if anything else goes wrong with my car.
Reviewed April 27, 2015
I asked to save my old tires and the technician wrapped each tire individually keeping my car clean. It was unexpected but very much appreciated.
Reviewed April 27, 2015
I went for a flat fix. ** was kind in explaining to me the different options I had. He was also patient in answering my questions. I will definitely go back when in need of tire service. I recommend their service.
Reviewed April 27, 2015
Great staff...personable and helpful at all times.
Reviewed April 27, 2015
Mavis personnel are helpful, courteous and completed the work on time. Screw in tire removed. All is well. I have nothing further to say. I'll be back and am an established customer.
Reviewed April 26, 2015
Bought new tires and had car aligned. Shopped around, had a friend that works at a tire shop, and mavis still gave me the best price. Service was fast. Tires were put on went to alignment rack where they saw a bent trailing arm. Since part can only be done by dealer, was told to have it fixed and they'd realign my car for free. ** and the guys on route 9 Poughkeepsie did a great job!
Reviewed April 26, 2015
This was the lowest price I found for the tires I needed, plus I got an inspection, alignment and oil change, all for a good price. The employees are friendly and helpful. They gave me a discount on the alignment and the oil change without my having to ask! I have shopped at Mavis for a while, and plan to keep doing so!
Reviewed April 26, 2015
Mavis Tire has consistently provided best value for money in Service. The new tires were mounted and balanced quickly and how they will stack up after 50K miles or so is yet to be known.
Reviewed April 26, 2015
The customer service was friendly, especially considerate considering my military employment. The oil change was cheap, fast and efficient.
Reviewed April 26, 2015
My tires were mounted incorrectly which weakened the tire and ended up getting a huge bubble on the first and a flat on the replacement. First I was told it was because of a big pothole and absolutely positively no other reason which I did not hit btw. Then 2 days after that replacement same problem then was told "I have a feeling the tire was stretched upon mounting and that weakened it and a normal size bump which wouldn't have caused damage did." So why wasn't that the case the first time, same exact look.
Second the price over the phone didn't match my bill and after 6hrs and the tires being on the car I get told no road hazard on these tires, but told over the phone otherwise. Would never had picked them to begin with. Btw every other company offers road hazard with them. Third my inside lip of my rims were damaged when the original weights were removed. Lastly being told "I must really like to complain" and that "nobody told you to put a stereo system in your car and make it hard to remove your spare tire." That was the icing on the cake especially after I gave them a great review which I shouldn't have and tipped anyone who touched my car $10 tip-- 4 guys, excuse me 3 guys and the fourth I bought a pack of smokes for.
Reviewed April 25, 2015
Fixed in a timely manner. And to my satisfaction.
Reviewed April 25, 2015
Great service every time I go in!
Reviewed April 25, 2015
I have been to Mavis Twice this year. I replaced all of my 4 tires and about 2 to 3 weeks, I went and replaced the front rotors and brakes. Yesterday I notice a sound on my back tire and my neighbor was nice enough to check it for me and we realized 3 bolts were completely loose! I freaked out! I'm a single mother and I drive my son everywhere to school and to soccer games! How can they be so negligent and leave them loose! The tire could've come loose while driving and me and my son could have been seriously injured!! I want to get contacted by not the store manager, but by his boss! I'm supposed to come out and feel safe and not worry about something like that, and I want to know how are they going to compensate the fact that my son and myself could have been seriously injured. I don't have receipts of the dates that I went but i'm pretty sure they can look them up.
Good afternoon Mrs. Cardenas,
We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We were able to pull your receipts in our system. Rest assured we are going to have the regional district manager for this location contact you. Thank you for giving us the opportunity to discuss your concerns.
Thank you,Mavis Support
Reviewed April 25, 2015
On 7/25/2014 I bought four tires from Mavis Tire in Middletown NY for my daughter's car. On 4/4/15 she got a flat tire from hitting a pothole and took the car to Mavis on Central Ave in Albany NY. Unfortunately she did not have the receipt from the original purchase and the associate said he couldn't find it in the system (there was some problem with the system where they could not find the original purchase). He then also told her she had to get another tire replaced, aside from the one that was flat, and talked her into buying it.
A few days later I went to the Mavis in Middletown and they were able to locate the receipt but said they couldn't honor a warranty because they didn't know why Mavis in Albany replaced the second tire. They told me to go to Mavis in Albany to see if I could get a discount from them. I travelled an hour and a half to Mavis in Albany today (4/24/15) and the associate I spoke with was so rude and disrespectful. He grabbed the receipts from me and flung them around in the air yelling "I don't know what these are", "I don't know why they took the tire off." I said to him “So you won’t honor the warranty?” And he again yelled at me about not knowing what happened with the tire so he couldn’t do anything. In other words he so much as said to get lost and he wouldn't help me. I have never been treated so poorly by an individual in a store. Worst experience ever!!
Reviewed April 24, 2015
I really felt like Mavis did a great job with customer service. They did not charge me for things I didn't need and they were fair with their pricing. I will go back.
Reviewed April 24, 2015
** and the guys at the auburn store are top notch.
Reviewed April 24, 2015
I was please to use the service and thank you.
Reviewed April 24, 2015
** was great as always and the tech showed what they had to do and what was wrong with my daughter's car. The repair was fast. I am very happy with Mavis on Hillside ave.
Reviewed April 23, 2015
I was very pleased with what I considered your service personnel going overboard to help me with all my needs. I would as I have in the past recommend Cole Muffler to everyone.
Reviewed April 23, 2015
Very courteous and professional. The service staff was extremely polite also. They replaced my damaged tire quickly while I waited. I highly recommend this Mavis store located in Monroe, NY.
Reviewed April 23, 2015
Excellent service. The staff was polite and suggested but didn't pressure for additional services such as an alignment (which I elected to have performed). The car drives much better now so I'm glad I elected to have that done. Communication was clear from the staff and they returned my spare to where it belongs. I'm very satisfied with the work.
Reviewed April 22, 2015
I was very happy. It was my first time there ever and being open on Sunday was a life saver for me. Also your staff was great. The guys were very nice and the manager was great, very helpful and got me in fast. Please thank them again for me.
Reviewed April 22, 2015
I was given a quote from the dealer and Mavis not only beat their price but did the job with excellence. Thank you Mavis for your service.
Reviewed April 22, 2015
This location is close to Target and A&P, so it's easier to wait over there. Work was done in 2 and half hours. The owner is nice and courteous. Everything looks fine 200 miles later.
Reviewed April 22, 2015
Nice people, very friendly, love going there.
Reviewed April 22, 2015
** was very helpful and polite. He answered all of my questions. He called me before any work was done on my car. He explained what was wrong with the car. I would come back again for other services.
Reviewed April 21, 2015
Tires were balanced and installed in a most accurate time. Everyone in this store has been very nice to me over the years that's why I keep coming back. Very nice, polite, and they do what they say they're going to do. I have no complaints whatsoever. All I have is praise.
Reviewed April 21, 2015
Excellent service as always. I like that they don't pressure you to buying more than you came in for.
Reviewed April 20, 2015
I've been going to the W. Church store #7107288 for 20+ yrs. and have always trusted ** & now ** to meet and usually exceed my expectations. Now with Long Island Mavis Tire on board we've got a super combination, W/SERVICE and GREAT Tires & Tire Prices. Thanks to ** & staff.
Reviewed April 20, 2015
I was very pleased with the work that Mavis did on my car. Their prices were fair and the gentleman that waited on me was courteous and very knowledgeable. I would definitely recommend Mavis to my friends and Family. Thank you again for your help.
Reviewed April 20, 2015
This store was very accommodating and very polite and the car was done before expected.
Reviewed April 20, 2015
Great customer service experience.
Reviewed April 20, 2015
Great service, quick repair, and reasonable pricing! Very happy.
Reviewed April 20, 2015
I can't say enough about Mavis in Shirley NY. Right when I pulled in, an employee asked what I needed help with. Then showed me where to go to sign in. The gentleman behind the counter was very friendly. Took my info, they pulled my car inside, and before I knew it (approx 30 mins) I was on my way. I 1st went to Firestone in Riverhead because that's where I was at the time & 5 hr wait!!! I was so pleased Mavis was OPEN on a Sunday. Thanks for the GREAT experience. One happy customer!!!
Reviewed April 20, 2015
The gentlemen and the Ballston Spa store were great. They figured out the problem, worked on a quick solution, and were consistent in letting me know what was going on.
Reviewed April 20, 2015
I highly recommend this place for tires, exhaust work, inspections, etc. All personnel were helpful, very polite and communicative. This is my third visit for various work and each time has been excellent. I will continue to use Mavis, Auburn, NY, for my work.
Reviewed April 20, 2015
** helped me with two flat tires. As I am disabled, this was a sort of catastrophe. He assured me over the phone then walked me through everything when the papers were being found. He sat down and took the time to explain problems and the repairs. He was refreshingly helpful. Given this day and age, it was such a pleasant surprise! Thank you **!
Reviewed April 19, 2015
Job was done in time frame agreed upon. I was treated in a courteous and professional manner. Price was good.
Reviewed April 17, 2015
My first visit was to put tire on my tuck and was very pleased with the job they did and the price, so I keep going back. Keep up the good job.
Reviewed April 17, 2015
Great service, delivered in a courteous, timely and professional manner. All positive - AAAAA!!! Keep up the good work, folks!
Reviewed April 16, 2015
I always have great service at Lagrange location. ** is a very trustworthy employee. Never tries to sell me what I don't need.
Reviewed April 16, 2015
I went to an auto place to get a simple inspection on my 2012 CRV. Well I get a call that it will not pass inspection that I needed brake pads & rotors. Well I go to Mavis for a second opinion. I left it with them. I get a call. The manager telling me he was baffled why they had failed my inspection.
He said yes I would need brake pads but not to pass inspection but on a few months. They were fine for inspection then he said the rotor did not at all need to be replaced. So I was very happy to find out all this. I did get the brake pads but not rotors, instead it costing me $350 it cost me $63 including everything. I have already posted Mavis on my Facebook. I will tell everyone I know to go to Mavis. Thank you so much for having your experienced workers being so honest with me.
Reviewed April 16, 2015
I had a scary experience when my tire exploded. As Easter was that weekend and I needed to travel a great distance, ** was able to locate the special tire I needed and made early appointment on Good Friday so that we were ready for our journey for Saturday morning. That type of service is really appreciated and needed when unexpected emergencies occur.
Reviewed April 16, 2015
Went in was told it would be a little longer than I thought but ended up only being there for about a half hour. I get summer tires put on after winter and the prices and staff are unmatched.
Reviewed April 15, 2015
I thought the service was great and I will recommend Mavis to family and friends.
Reviewed April 15, 2015
Very happy with the service and attention I receive at this location. The price is always reasonable and if you don't need it, they are honest and tell you that. They just brought back manager ** and that is a big deal because he knows how to deal with customers. I always tell family and friends to drive to the Franklin Square location even if they have a closer location. Thanks very much Mavis!
Reviewed April 15, 2015
Great attention to customers wants and needs. Thoroughly answers questions and inquiries efficiently. I am and will be continuing to be a patron to this business and tell my friends and family the confidence I have with this establishment. I have no doubts about their honesty, policies and prices.
Reviewed April 15, 2015
I have gone to ** in the past and will continue to go there because they are fast, fair in their prices and very professional. They take time to explain and show you what work needs to be done. They never push services that are not needed which is a big plus in my book!
Reviewed April 14, 2015
My experience at Mavis on a scale of 1-10 I would rate a 10. Upon arrival I was greeted with good customer service and detailed information about what services I needed. I was very satisfied. I would definitely recommend Mavis to all of my friends.
Reviewed April 14, 2015
I have used this shop several times over the last couple years and have felt confident that I am getting the best service and price. Their work is meticulous and I would recommend them to my friends anytime.
Reviewed April 13, 2015
I would highly recommend Mavis tires. They are the only place I ever go. ** and his staff are very pleasant people. They are friendly and very honest. Which is almost impossible to find in a mechanic. ** always answers questions and tell you why something needs get done. He always gives you an honest answer and upfront with you. And when it comes to technicians ** are the best at what they do. They always answer your questions and are super polite. ** and his staff needs to be commended for the excellent job they do. A++++. Keep up the good work.
Reviewed April 13, 2015
I was so glad to have Mavis open in this location. It is conveniently located to work and home; the location was clean and new; and the staff were courteous and professional. My brake replacement was completed quickly and I was on my way. I recommended the garage to all my co-workers and family.
Reviewed April 13, 2015
Great guys, great service and great tires. They took me in just before closing and did a wonderful job with outstanding customer service.
Reviewed April 13, 2015
Very knowledgeable and courteous.
Reviewed April 13, 2015
Quick service outstanding employees. Answered all my questions and great prices. What more can you ask for?
Reviewed April 13, 2015
My fiance and I have used the Mavis in Newburgh, NY (**) and have nothing but good experience with the shop.
Reviewed April 12, 2015
Nice job with brakes and low price tires.
Reviewed April 12, 2015
Always find this Mavis welcoming and accommodating.
Reviewed April 12, 2015
Service was excellent, prices too, the facility was warm and clean.
Reviewed April 12, 2015
I come here for oil changes, tires, inspections, and just about anything Mavis is allowed to work on. They have the best staff who really are reliable and honest. ** and staff are very honest and courteous and if they can't fix it they gave me an experienced mechanic who can... I love coming here and always come back.
Reviewed April 11, 2015
My issue started when I left a negative review on Yelp with Mavis Discount Tire. My review read, “Is there an option for negative stars? I checked all of the prices/competitors last May, and I thought I was getting a great deal! I paid a little over $400 for all "brand new tires." I have barely put 10,000 miles on the tires and my car started acting up. With around 8,000 miles on the tires, the front tires were completely bald. I brought it to a tire company when I moved to MA who informed me that Mavis put THREE DIFFERENT SIZE TIRES ON MY CAR CAUSING IT TO BE UNBALANCED. On top of this, the tires were used and ending up rotting my tie-rod. NEVER GO TO THIS PLACE. I wasted over $400 for incompetent "mechanics" to screw my car up. You are better off going to Walmart.”
I got a reply from ** of Mavis Discount Tire first stating that she is delighted I had such a wonderful experience. She later changed it to, “Hi ** - I'm so sorry to hear of your negative experience at our Lockport location. Please email Customer Relations at ** or call 914-984-2500 option #2 if you are interested in discussing the matter. Mavis Discount Tire is committed to delivering the best possible customer service and we would love the opportunity to help make things right. I look forward to hearing from you. Regards - ** Mavis Discount Tire Brand Ambassador.”
I took up her offer and I contacted the regional manager for Western New York. I have the email to prove it. He did call me that day, but I was unable to answer due to being at work. He left me a voicemail stating that he would call me the following Monday (he called on a Friday). I waited around because I thought the manager would be true to his word. No call. I emailed him. No response. I wrote to customer service. I got a reply. I replied back - four or five times and have yet to hear back from them. I offered a settlement instead of a lawsuit. I asked for someone to contact me. I called customer service twice and got hung up on.
My second review on Yelp stated, “Still a negative 20 stars. I followed up with the manager calling me. Since I work odd hours I couldn't answer. He said he would follow up with me the following Monday (3/9/15). It is now 3/18/15. No follow up and no offer to reimburse me for the damages. I might have to take them to small claims court. I will also be contacting the Better Business Bureau. They try to get bring the positive reviews to the top in order to cancel out the true unpaid reviews.”
I called customer service and got an automatic message saying, “You’ve reached Customer Service. Please hold. Someone will be right with you.” Then it hung up. Three times this has happened. I have not been contacted. I have been avoided. I want the reimbursement I deserve. I don’t want somebody to tell me to call there again or email them again because they ignore you.
Reviewed April 11, 2015
Great customer service. Great price! Thank you! Great warranty too!
Reviewed April 11, 2015
My husband and I have been satisfied customers for many years. Our experience with ** the manager, **, and the other employees have always been professional, friendly including having knowledge about the products and servicing cars.
Reviewed April 10, 2015
All I can say is. I came in for an oil change and I was done within 15 min. Quick, easy. Customer service was amazing. A special shout-out to the assistant manager ** for assisting me with my oil change. Highly recommended.
Reviewed April 10, 2015
It was a pleasure going to this place. They was very easy to talk to. They explain themselves, very respectful. Very clean.
Reviewed April 10, 2015
The staff at Mavis were very helpful and I am very pleased with their performance.
Reviewed April 10, 2015
I've been going to these guys for years. They do great work and are very friendly. I wouldn't go anywhere else for my tire servicing needs.
Reviewed April 10, 2015
The two recent times I been to Mavis within the last month I Received great service above your normal and very Courteous and friendly like Atmosphere. I'm happy to pay the toll and go out of my way to visit this Rhinebeck shop in the future when I live in the Kingston area. Thanks Mavis Crew.
Reviewed April 10, 2015
Great and efficient service.
Reviewed April 10, 2015
Excellent team in Parsippany -Team was first rate from hello to goodbye.
Reviewed April 10, 2015
I have been using Mavis for Tires and NY State Inspections on my cars for several years. They are always friendly, and professional. I am always satisfied when I pick up my car. Keep up the good work!
Reviewed April 9, 2015
Everyone is very friendly, courteous and caring. They did all repairs in a timely manner and kept me informed. The prices were very fair. The service excellent. This is my second visit. I bought tires there and I'm very satisfied.
Reviewed April 9, 2015
I looked up Mavis because I did business with them before I bought a new truck on 04/01/15. I went to Mavis Tire Company in Brooklyn New York on Utica avenue location. I went there to get two back tire change and have a wheel alignment. Firstly, it took over two hours to change a tire and do a wheel alignment. It was like they did not care about your time just as long as they get what they want from you. I even had to take a taxi to run errands that I had to do. Normally, a job like this takes less than a hour. When the store manager told me that my vehicle was done, I went to look at the job.
When I noticed there was a dent on the left side fender of my vehicle and also scuff marks and scratch marks on my vehicle, and inside of the vehicle was a black dust on the seats of my vehicle, I immediately showed the manager of the location, and he showed no empathy and look at me as if I did the damage to the vehicle and did not asked how he can help with the damages. Instead, he told me how he has to look at the cameras the next night to see what happened. I was very disturbed about this and felt cheated and mistreated.
This was a new vehicle that I bought less than a week ago in pristine conditions with no marks or dents on the vehicle, and now, to be looked at and blamed was very disrespectful and I was left with no option but to leave the premises. I even took pictures and video of the damages to my new vehicle. I feel very disturbed and disrespected by the manager of Mavis and I really don't know what to do at this time. I have two very young kids that I care for and now, I have to take my own money for something I did not do to make repairs to my vehicle.
Good Morning Mr. Hintzen,
We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.
Thank you,Mavis Support
Reviewed April 8, 2015
The service is above average....
Reviewed April 8, 2015
The people at Mavis were knowledgeable, friendly and efficient. The price was better than I expected and the alignment only cost one-third of what the dealer would have charged. I highly recommend.
Reviewed April 8, 2015
I always travel to this particular Mavis as they are the best, courteous, friendly and helpful. Manager ** only does what is necessary. I thought I needed shocks and struts but he said only shocks. My car is always left clean and neat. The work is done quickly.
Reviewed April 8, 2015
Had a slow tire leak that was plugged from another shop but it continued to leak. Scheduled an appt with Mavis, brought my car in and they took me right away. Within a half an hour my tire was fixed and I was on my way. Great Service and honest prices; staff was very professional and honest.
Reviewed April 8, 2015
The job took a little longer than expected but that was due to the parts taking forever to reach the shop. The bathroom was clean and waiting area can use some improvement. The service techs were very friendly and look like they would help in any way they can. I would recommend this shop to my friends for their car repairs.
Reviewed April 7, 2015
**, the manager at the Webster location, was great to deal with. He gave me a great deal and the service members got the work done a lot quicker than I expected. I have already referred Mavis to my family and friends.
Reviewed April 7, 2015
My experience was exceptional I believe for a tire company. The workers were courteous and knowledgeable. All questions were answered and certain issues with my car were pointed out to me but I was not pressured into having the work performed.
Reviewed April 7, 2015
I was very pleased with my service. ** is shop manager at the Cicero store was great and made sure my car got right in and taken care of knowing I had somewhere to be. ** did great work and explained everything to me that was wrong. And let me know what was needed now and could wait. I was very pleased with both ** and ** and how well they explained things and didn't try to sell me stuff I didn't need. Definitely would recommend to anyone needing repairs.
Reviewed April 7, 2015
The manager and his assistant were very helpful and accommodating, the service was excellent and I was very satisfied with the work performed. Will return for all my and my family auto repair work.
Reviewed April 7, 2015
I needed new tires & an alignment. Mavis was a recommendation to me. I walked in without an appointment and was greeted within seconds. They were friendly, professional, explained about the tires I needed and if I had any questions. I felt the price was fair, the waiting time was appropriate, the people were nice. I would also recommend Mavis.
Reviewed April 7, 2015
** store manager has made a big difference at this store. Service and timing is much better! Thanks Mavis.
Reviewed April 6, 2015
Brakes, quick strut, inspection.
Reviewed April 6, 2015
Replaced all 4 tires and NYS inspection.
Reviewed April 5, 2015
I have been going to Mavis for the last 15 or more years. It has always been a pleasure to give them my business. Prices are fair, service is always top-notch, and I feel that I have known many of the staff forever.
Reviewed April 4, 2015
Both ** and ** have fantastic customer service and always kept me up to date on my truck. Much appreciated!!!
Reviewed April 4, 2015
The service I received was top notch, couldn't of been any better.
Reviewed April 4, 2015
4:30 pm on Good Friday, took us in for brake work and inspection. While parts couldn't be obtained till following morning (not garage fault), car was ready by early Saturday morning. Better service than most places I've been to. Very pleased.
Reviewed April 4, 2015
The Oil Change went very well. I was happy with the service... **, the mgr, is always very friendly, cordial and knowledgeable about the services he offers and my vehicles.
Reviewed April 4, 2015
The staff was very courteous and helpful. They explained everything to me before they did any repairs.
Reviewed April 4, 2015
I was completely satisfied with your service. My 4 brakes needed to be changed. Your personnel handled my situation above my expectations. The service dept was helpful, courteous and knowledgeable.
Reviewed April 3, 2015
Very satisfied. Super polite and considerate, fast and efficient.
Reviewed April 3, 2015
First of all the manager was very helpful, telling me that my rear brakes were low, that I could wait but not too long. I told him to replace them. The man he put on the job was very efficient, getting right to work. As I watched I noticed the shop was running light a well oiled machine, no wasted time. All I can say is that I'll be back to this shop.
Reviewed April 3, 2015
I called on 3/2 for pricing and was told the order was "written up". I told the salesman I'd be in on 4/2. When I arrived this morning, the only thing that was in the computer was my name. They had no tires to fit my car at all! That's bad business.
Good Morning Ms. Prowse,
We deeply apologize for the inconvenience you experienced. We understand your time is valuable and we're sorry the store was unable to accommodate your needs on the day you visited. Mavis is committed to providing its patrons with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.
Thank you,Mavis Support
Reviewed April 3, 2015
The entire experience was excellent. **, the manager, was honest, personable and fair. The facility was clean and well maintained. The car ride's great. I highly recommend this Pleasantville facility.
Reviewed April 2, 2015
They have always done great work for me over the years!
Reviewed April 2, 2015
Friendly, courteous, prompt service at a very fair price.
Reviewed April 2, 2015
I was recommended by a family friend, said these guys were the best. I took the chance and do not regret the choice at all. They paid attention to detail and when something was else was wrong they contacted me first before making a changes, which I admire!!! I will go back in the future to finish the repairs on my car. Thank you so much for helping me!!!!
Reviewed April 1, 2015
** and the team at the Arsenal Mavis/Cole Muffler have been servicing several of my vehicles for about 3 years. I trust them implicitly with all repairs both minor and major. I recommend them at every opportunity to friends and subordinates, which I do not take very lightly. They are even often cheaper with their parts prices, compared to what I can get with my military discount locally, rather than bring the part in to have installed. If I can't do it myself, or simply choose not to, I know who to call.
Reviewed April 1, 2015
Had been a customer of Mavis Tires of Wantagh and have brought my 2 cars and my mother in law's car for everything from brakes, struts, oil changes and repairs. While doing an oil change to my Mazda 3 they didn't fasten the underbody well and I dragged it and ruined it. This happened 2 more times over a 2 year period. I really don't understand how this could happen.
I also was told I needed front struts on my car and replaced them and still have a bad shaking and rattling on the front passenger's side. I brought the car back a half dozen times to be told that there was no noise, but when I brought the car to a mechanic in Long Island City, Queens he told me I needed brakes and that my front right strut was bad after test driving the vehicle. I told the manager at Mavis and he said that he can't find what's wrong with my car and will not order another underbody. All I want is my underbody replace to bring to another qualified mechanic and the noise and rattling in my car to be fixed. I can NOT RECOMMEND MAVIS FOR ANYTHING IN GOOD FAITH TO ANYONE IN MY COMMUNITY AND FAMILY.
Reviewed April 1, 2015
Unfortunately I suspected the left front caliper was sticking. I went to the Shirley Mavis to confirm and they confirmed it was. We discussed the work in detail as to my options. I like how ** broke down the costs line by line, no hidden costs, no surprises, no misunderstanding. ** and their mechanics are a great team that work very well together. I highly recommend Mavis Tire.
Reviewed April 1, 2015
They are good people, you tell them your problem, and they check it out to make sure that it is the problem. If not they will show you the problem and they will fix it in a matter of time it takes to fix it. I would definitely go back again when the time comes. Thank You.
Reviewed April 1, 2015
Professional shop manager and good mechanic - I've used this shop several times and have always been very satisfied with their work and the way as a customer I've been treated.
Reviewed April 1, 2015
Inspection done timely and I have all my work done on 5 family cars at this location.
Reviewed April 1, 2015
Completely trust the professionals at Mavis. They do quick, thorough work at very reasonable prices. Very nice friendly people, too!
Reviewed April 1, 2015
** and the guys at the Waterloo NY shop always treat us well. They showed us what was needed, the scope of the job as well as the time the job would take... and the price. Many thanks, guys....see you next time.
Reviewed April 1, 2015
My experience was great.
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavistire.com


