Mavis Discount Tire Reviews

Albert been taking care of my car for the last year. I missed him being in Manalapan. Now I have to drive all the way down to Monmouth Junction, But it's worth every single minute. I will follow him anywhere he goes.

We've been going to Mavis for about two years now. The representatives were friendly and they work with my husband with getting him a good price. My husband was going to the one by our house which wasn’t too far. He liked the guys that worked there and then the whole crew moved, and he goes to where they are now. They did muffler, brakes and rotors.

I somehow got a hole in my tire on my way home. Called the Mavis in Hamburg and they got me tires right away, we got there and got right in. Till it was all said and done it was only a 30 minute wait and the staff was great the whole time, will definitely be returning.

I I came in upon store opening hours and I got to say it got me in and out of there was in an hour's time even though they were swamped from yesterday's work. I was in Western Lights Syracuse New York and Tim was very very helpful to me. He worked the best deal he can possibly work within his legal limits. I appreciate it even though the cost was a little higher than I need it for my pocket what was well needed and I appreciate everything that they were able to do for me. Satisfied customer. Thank you Tim for multitasking and still keep him informed.

I wasn't sure if I was going to make it to the store in time. Getting there it seems as if the Manager was doing many things at the same time (Multitasking). He assured that I would have his attention very soon. He was true to his word and welcome me to Mavis. I explained that I am a seasoned customer. I explained that I needed my battery to be changed based on what was going on.

These guys did their best to make my appointment happen even after a scheduled mishap from the after hours online appointment Scheduling. The tires were sent to the store and put on and ready at least an hour before there close time. Thank you guys for a job well done.

Best customer service and prices. I will be going back as a repeat customer. I live in Easton and their customer service and prices beat Midas completely. I've never had any problems with tires or service, they are a very reputable company. The customer service is awesome and they dont RIP you off as other places I've gone to have done.

Everyone was friendly, honest and helpful. Howie was outstanding!! Very helpful with step by step and kept me informed the whole time. I especially liked being taken to the back to be shown what is going on with my car. Will definitely be back and will refer to others.

I found Mavis Tire on the Internet while searching for tires. There was a local store in Valdosta, Georgia, which I contacted by telephone. I had already chosen a set of tires and was looking for a good price point. A "Bernie" quoted me a price of $ 781.51 for the total price of a set of four BF Goodrich G-Force Comp2 A/S P245/40ZR19 94W tires. When I arrived at the Valdosta location @ noon on 02/23/20, I found that this particular tire \]= was neither in stock or at their local warehouse. The "sales associate" did not honor the quoted price, attempted to upsell me to an entirely different tire (with half the tread life of the tire I specified).

I'm a old shipyard mechanic but I've done many brake jobs, bearing replacements, etc. on my own cars. I came in for rear brakes and an inspection of the two tires I hadn't had replaced by Mavis in New York the month earlier. There was a brake special for $99 for two wheels. Perfect. After inspecting the vehicle, they called me to say that I needed 1 new rotor because of metal to metal scarring, 1 new set of calipers because the unit had seized, new pads and a "break line flush." The price was just a few dollars short of $800.00!

Very honest team at Mavis on Beach Blvd. Will not sell you anything you do not need. No pressure when it comes to things you do need. The management team is very knowledgeable and will let you know what’s important and what can wait.

Service was quick and very fair priced!! Will return here for sure. I don’t even live in Mobile and was traveling from Birmingham. Car had problems and Mavis took care of it with no appointment at 8 in the morning. Was out of there by 9.

Very friendly and professional crew. They were able to put brakes on my 2005 Chevy Tahoe while I waited. The manager was Reed and was outstanding, very knowledgeable and great customer service skills. I will definitely be back the next time. I have any car issues. Thanks Reed & Mavis.

Shop wouldn't accept the coupon I was emailed. When I called your company I was very pleased with your representative, Esteban. He was extremely understanding, knowledgeable and helpful, He explained that the individual shop I needed to use this time was a Franchise location rather than a Corporate run one like the one I had used before. He sent me a voucher good towards a future appointment in the next year at one of the many other qualifying locations. Mavis Corporate is getting quite a return on their investment with Esteban!! In my opinion he deserves a raise. :)-

Worked with Criss and Erick after placing my tire order Valdosta GA. They had to work me back in as the tires came a little later than the early appointment. They did a great work and so did the Tech. Thanks for all your help.

My whole experience was great. The staff was wonderful, so nice, helpful. They were so thorough on checking out everything in the car. They let me know about my battery, brakes, tires. I feel confident my oil change was done well.

About a month ago, I called the Hopewell Mavis and spoke with Edward regarding needing two new tires on my vehicle as well as an inspection and oil change. Edwards was extremely kind and helpful in finding me the best price tires. He also suggested to me that I call the call center as they can get possibly work with me more on the price range and I was looking to staying in and he also informed me that the brand tires I was wanting would be able to be in their store in 2 days. I was very appreciative for his honestly and that he suggested this as I would have had no idea that was an option if he hadn’t.

Upon arrival I was asked if I had an appointment which I did not. I was told there were six ahead of me but I assured the employee I was prepared to wait as I had brought my lunch and a book. Several times during my wait I was informed of the progress. Upon checkout I presented a coupon sent to me by email and received $10 off the bill. I have been a customer at this location for fifty years and although the owners have changed the service is pretty much the same. Thank you.

I have gone to this location multiple times. Every time I go, they surprise me with how willing they are to help me with the needs of my vehicle. They spend extra time calling and looking up things upon request and truly help find the best tires and service to meet your needs as a customer.

The boys down at Weldon Tire all the best I’ve ever encountered! Do not be afraid to tell a friend they will not be disappointed! I have been visiting the shop for years. And I am never disappointed with the service or quality of the work.

I've had nothing but positive experiences at Mavis Discount Tire. At my last visit in Lakewood, NJ the staff was courteous, the technicians professional and the prices are always competitive. And this is coming from a true "car guy". I highly recommend them.

My tires were 5 years old, and I had recently bought a single tire at Walmart because I thought it was the one that was causing my tire pressure sensor to stay on. As they replaced all my tires, they fixed the sensor (which apparently Walmart had broken) and also alerted me to a crack that is starting to form in my brakes. Above and beyond service and professionalism.

I received amazing service! Will be going there for my service need from now on. They were very helpful and friendly. I would recommend this company to family and friends. I didn’t take long. Only thing I would recommend is a free vacuum to go along with services.

Mavis was friendly and took care of my drop off unscheduled and on a busy day. They returned my vehicle to me with great repair to my tire and before the end of day. I will recommend their service to anyone I know in need of help!

The entire team was professional and nice. The team always asks questions to ensure they understand what service is needed. The work on my car was completed in a timely manner and the waiting area was clean. The staff is consistent. I receive quality service on all my visits.

Everyone is very helpful and super nice. They answer your questions right away. Also if they give you a time they stick within that time frame. There are no hidden fees and they are accurate when it comes to the estimation of prices for there services.

I have been going to Mavis for the last few years, and I am very pleased with the service I get. They are courteous, and always helpful. I am widowed and know nothing about about cars, I feel I can rely on them to be honest and advise what needs to be done.

Thanks greatly to Frank for the excellent customer service experience I enjoyed at the Frazer, PA location. He was knowledgeable, efficient, accommodating, friendly, and honest with my diagnosis... something I cannot say true to dealership service centers. I will promote this location every opportunity, thanks to Frank & staff.

Everything was perfect. Mavis did a great job.

I brought my vehicle in on Sunday 2/9/2020 for a noise that was heard on the front left driver side. After being inspected they told us first the noise was a heat shield hitting the car at the back end. We were there just about a month prior for new tires ($900) and were told we should replace the axle and struts. Well having heard the noise they said my axle was leaking grease and that should be replaced. So after agreeing to have the driver side axle replaced, 2 front struts and 2 control arms replaced. Told us it would be done that evening. Got a call saying they had to wait for a part that would be in Monday morning. Called several times and was told it would be done that evening. When I got out of work at 4. I was told they had to order another part and it would be in in the morning. I had to arrange for transportation to and from work. Called on my break and was told it would be done that afternoon.

Service was very good at annual. They took care of me right away. I wouldn't go anywhere else, it's great to know that you can be taken care of right away. The shop have your files, they do remember you. That makes the experience much better.

In late January my 19 yr old daughter took her car to the Mavis Tire located in Concord NC to have a nail removed. They gave her a huge grocery list of things that were wrong with this car. They also told her that the oil cooler and radiator needed to be flushed. So the next day to the tune of $400.00 they were supposed to replace the oil cooler and flush the radiator. She got the car back and the oil pressure light was coming on after being driven for a few miles. The next day the car was taken back and the technician had broken the oil sending unit, and they were trying to say that the car had a blown head gasket. I paid them to replace the oil sending unit. I left with the car and I drove it to a qualified Volkswagen technician.

I’d to say that on 2-10-20 I went to the local Mavis store in Carmel NY. The techs and administration were excellent. Service was great. The store manager was helpful. Bought 4 tires for my 2004 Honda Civic and price was great. I will look forward to returning. Thank you for the opportunity to give them the rating.

Found Mavis Tire online while checking prices for tires, they were the best priced! Made appointment online and about an hour later got a call to confirm my appointment, they took excellent care of my care and treated me as if I was the only customer there. Scott greeted me as I walked in and took great care of me and my car. I will definitely be back.

I was very satisfied with the service that I received from Mavis Tires. Their staff were professional and the environment was pleasant and clean. The price was competitive. The staff appeared knowledgeable concerning my issue with my car. I recommend their services.

Yesterday I had my car inspected and a driver side tire plugged. The experience was not pleasant and I wrote a negative review today. At that point in time I was done with Mavis. Well your Manager Mike ** took the time to call me to get a sense of the problem I had and re-align Mavis with me the customer. Mike and I have been doing business at the rocky point Mavis since it was bought in 2008 and he was genuinely concerned as to what could have happened that would cause such a rift.

The staff was courteous, professional and provided excellent service. They kept me informed and had my car ready to go in no time! It's great to finally find a mechanic that I can trust! Dan was great! Saul was wonderful as well. He helped with payment and was so pleasant.

Exceptional customer service! They show me everything that's going on with my car and got me taken care of....I will be back for all my work. The management team are so friendly and really care of their customers... Outstanding!

Excellent service received! My tire was repaired, the service was very professional and courteous. No complaints whatsoever in any way. Would come back for any tire problems and needs. Recommended the place to anybody needing assistance with tires. Also very close to my home and practical to get there anytime.

I contacted Mavis Discount Tires for a quote on a set of 4 tires for my Honda Accord. In my research I found the same tires cheaper at another vendor and clicked on the link on Mavis' site explaining that a cheaper price was found elsewhere. I was called by the corporate office and told the new price was a few dollars cheaper than the competitor. I agreed to the price and made an appointment for the tires. I also needed an oil change. When I arrived at the store, I went in and gave the manager my order number. He said everything was ready. They had the tires in stock and would get it started.

Getting a new set of tires was a pleasant experience from start to finish at Mavis, thanks to Chip and his crew. This is the second time I've bought tires here and I was very satisfied with the first set so I returned. They stock a wide variety of brands at good prices.

Needed a few days to collect my financial resources together to take care of a slightly-larger-than-average repair. Any other mechanic would have felt the heat, and started with the threats after 2-3 days after the repair was made. Mike instead kept his cool, gave me some space to do what I had to do (all of which makes me work even harder to come thru in a timely manner), told me not to worry about it from the beginning, and, as always, treated me more like a guest in his home than like your typical manager at a garage. The work under his leadership is top-notch, and I know in the event of a problem, if it was do to anything related to a part, or the labor, Mike will stand by the work, parts, and the brand.

The place was packed. I waited anyway. Got the brake problem identified without paying for parts I did not need. Great interaction with the guys working on my car. They explained the work required in layman's terms so I understood what they were doing. I will be back.

Mavis, Clinton, NJ Thanks to Travis, Brian and Cassandra for their help and the extra distance they went for me and my 2013 Buick Verano that needed rear brakes. I was advised that the lug nuts on my car were not the best to have (2 piece). Brian recommended that I replace them with 1 piece and if I got the parts (another story) they would install for free...a good thing thanks. I'll be using Mavis again.

As I was driving from Long Island to Mt. Vernon my tire pressure light came on. My cousin suggested that I visit this Mavis. On my way there I got lost and arrived at the store literally two minutes before closing. I had to pick up my children and was nervous to drive in the horrendous weather with it on. They could have turned me away, however they did not. They took my car and evaluated it. The outcome was that there wasn't a leak just low pressure. They put air in all of my tires. They made it safe for me to drive with our children back home. I cannot express my gratitude. If there were more than 5 stars this store would definitely have it.

Mavis is the Walmart of tires. Meaning, they have whatever you need and the best prices going. Mavis committed to having the tires, kept my appointment time and had my vehicle ready as promised. I would recommend Mavis to any and everyone looking for tires and other work as well.

I came in to get a new tire yesterday around 4 ish. The man at the counter was very helpful and friendly. They help me without an appointment. Tire change didnt take that long and it was good price. He also recommend a place to fix my scratch since they don't do that. I would definitely go back.

Dave was very nice and knowledgeable. I had made an appointment for noon and when I arrived I was told that they couldn't pull my vehicle in until 1.5 hrs. I had to leave to get back to work. I told Dave about my experience after returning a few days later. He apologized and offered me a free oil change on my next visit.

Car still has the same problem, was told by the manager Ray" that if I have problems I "CAN'T BRING IT BACK." I paid my money for labor and parts and expected not to be treated that way. The car has been brought to the shop for suspicion that the strut was faulty. Ray went so far as to misdiagnose the problem on Jan 9th (I believe). He told me it was the axle and that I should replace, then if I still have the problem then bring it back and he would replace the strut.

I received an oil change and Mavis had great customer service and offered great prices. The only issue today was the really long wait time, but I do understand that they are busy and I received my oil change with no appointment. Overall good experience.

Johnnie ** and the rest of the team was friendly, polite, courteous, and professional. You could tell that they love their jobs so much! I will be returning next month to do an oil change and other service.

This Mavis location is closest to my house and I enjoy the great service as well as the speed in which things are done! I appreciate you guys! And I appreciate the WiFi. It allows me to work while I wait.???

Their service is good at the Aramingo store and prices are reasonable. Be sure to make an appointment cause if not you'll be waiting or might not be able to get you in. Stacey is nice and a delightful person. She does let you know what needs to be done.

$1000 reimbursement. I am pleased with the way Alexa really listened and got quick action. Since I live on social security I could really use the money. Also important is that stores keep training their guys. Thank you...will be telling everyone about the great customer service you provide.

The service I received on Sunday 1/26/2020 was an amazing experience. The reps were very professional, knowledgeable, as well as punctual with the times that was communicated with me. I look forward to having my vehicle serviced again soon at Mavis Tire Discount at Westchester Ave in Thornwood. New York.

Massapequa Mavis. Bryan and Steve are the only reason I come to Mavis. They always take care of me. They are professional, polite and honest. They spend the extra min to make sure your car is looked over head to toe, front to back, left to right and then right to left.

Great service, fast and very competitive prices, got a free rotation every six months. Guy at the front desk recommend me to do alignment and also look for a rebate for my tires so I am very happy with the service. Thanks.

These guys are great. I will never go anywhere else. Every time I go in they treat me like family and I trust them my car and my family's cars. I always send my friends and family to these guys for all their auto repairs

Tom very helpful and open to me doing my own research on the choice of tires. Never tried to oversell me. I got four tires and rear brakes and it all worked out well. The wipers, which were on sale, work better than the Infiniti wipers I usually get.

My ac belt ripped and the guys at Mavis helped me out so much, thank you ick and Anthony and Al for saving me when I needed help the most. Location is very convenient right off sunrise and very quick service.

I received superb service from the management staff and the technician who performed the service on my vehicle. I truly appreciated the free diagnostic test they performed and they were very thorough in explaining the issues and importance of taking care of issue and impacts that it could possibly cause. This shop has been a GREAT addition to the area and I will be frequenting this location for any auto repairs or questions I may have. 5 star rating!!!!

This is the second time I have used. Great experience both times. Just need a patch in a tire both times. Would use again. They also do oil changes which I found out is cheaper then the other place I use. Might give them a try next time I need a oil change.

I always get my car serviced at the Mavis Tire Bay Shore location located off Sunrise Hwy. The store manager, Tom **, is always great to work with. He leads a good team of service techs and they are always honest with the services I need or that they recommend. A+++++++

When searching to buy new tires in our new town, free rotation was important to our decision. Everywhere we have ever purchased tires or gotten a rotation included balancing with rotation. We didn’t realize any reputable place would rotate tires without balancing! We bought from Mavis. Went for first rotation before a road trip. The vehicle shook like crazy on the interstate for the entire trip. Returned to Mavis to be informed their free rotation doesn’t include balancing and that would be $10 per tire! Not to mention another hour+ in their waiting room less than 1 week later. Would not recommend purchasing tires from Mavis if free rotation and balance is important to you.

Wheel alignment 1-20-20. No printout from computer showing before and after alignment specs, service tech said I didn't ask for one. Third time alignment done at this shop never had to ask for printout before. Service tech said can't give me one as tech done with Alignment and working on another car on other side of shop. This is part of alignment service. Just like your bill should show what you're paying for. Now I will look for another tire shop. This is second problem with Mavis.

Had an issue at another store. Spoke to Jannele from customer service Ext(**) she went above and beyond every call I made to her. She maintained her composure every single call. Tom was assigned my problem and he promptly gave me info on another location and resolved my issue. He was candid and very honest. I appreciate that. He connected me to Dominic, from the Hackensack location. Awesome person, he told me exactly what to expect and was extremely courteous and respectful. He understood my problem and handled it professionally. THESE THREE SOLVED MY ISSUE AND FAST. THANKS GUYS.

I called to get a price which was a good price at the time. I specifically asked the salesperson Karl if the price was complete and included everything. He assured me the price ($201.96) was correct for 2 tires and an alignment. When I got to the store to check in, I again told them what I had been quoted over the phone. After a 2 hour wait (I had an appointment) plus another hour to install and align, I went to the counter to pay. I was told it would be $278.00 plus tax. Obviously I was perturbed and argued that I had been quoted $201.96 and that the price had been confirmed by the sales person Karl. The sales lady admonished me for being mad at her and said that I was talking to a corporate sales site, not the store. She said she couldn't honor the price I was quoted, but did discount the price to $261.00 plus tax.

A few months ago I took my car into Mavis at 3280 Sheridan Dr, Amherst, NY 14226 to get a leaky tire fixed. The next day the tire was not just leaky but 100% flat. I used fix a flat instead of bringing back to Mavis and that fixed tire. A few weeks later my wife took her car in for an oil change. The next day we had huge puddle of oil in the driveway. When I took back to Mavis they said they did not tighten drain plug all the way then said the rain would clean my driveway. Then I bring my car in for an inspection on 1/18/20 and on the way home with my son in the car my alarm goes off that the hood is not latched. How can a technician give a car back and not latch the hood? I did not use my car on Sunday then on Monday morning my front left tire was 100% flat and I had to get a ride to work. Coincidence maybe but Mavis is 3 for 3 in the last 3 visits for very poor quality of service.

I called customer service to give a “Shout Out” to Kyle. I wasn’t the easiest customer to deal with last night and he went above and beyond to deal with me and my issues. I just got a flat tire, and was extremely frustrated about the situation. I was expressing to him my frustrations in regards to a bubble that was on a tire I recently purchased from your store, and he was very helpful in giving me solutions to resolve the problem. Throughout my visit he never cut me off or interrupted, but took the time to listen and more importantly let me vent. When it was all said and done, he had me in and out of the store within an hour, with a brand new tire. He could have easily matched my mood, but instead he maintained professionalism and kept my needs first! Thank you.

From the moment he answered the phone, I was assured I was in great hands. Deven’s calm demeanor and overall knowledge gave me confidence in the great service provided in east Hanover. Would highly recommend to my friends and family.

Even though the Mavis cooperation is not necessarily responsible for the actions of their franchise locations, they did reach out to me and refund me the difference between my quoted and paid prices. I still have not heard back from the franchise location. I appreciate the company taking responsibility for their franchise location's lack of customer service.

Mavis is convenient and it’s near where I live. I’d been there before and they did a good job when I was there. I’ve had oil changes done, I’ve had new tires put on and I’ve had tire rotations and balancing done. They were professional, pleasant and courteous.

Went to online site to price tires. Price listed for 4 tires $536. When I asked for a quote from the manager he stated $909 installed mounted and balanced. Maybe $90 to mount,balance,valves and taxes. This means it cost $283 to change out 4 tires. to expensive for me went to someone else who isn't looking sucker. Buyer beware.

I had brakes done at the Mavis on McGinness Ferry in Suwanee, GA the Saturday before Thanksgiving and had some issues with the work performed. I had to get my truck towed into the Mavis on Hwy 20 in Buford. Dustin and Jeffrey took care of everything; the kept in constant communication and inspire of a management and personnel change got my truck to me when promised and did work at no charge. You've got a customer for life. These two gentlemen went above and beyond what was expected.

I have issue tire air pressure sensor not working. After replacing. I am not happy. Manager call me. "Come back. We will fixed the problem." Manager done good job. I am happy. He solve my problem. I will recommend my friends.

Friendly, helpful and professional. Dan, Tim, John, and Alex, a perfect team. They went well overboard to handle all my concerns and gave me not 100%, but 150% of their professional expertise. I am extremely happy with the way my transaction was handled. Kudos for you all!!!!

I just wanted to say Greg at Mavis on Green Springs truly put action behind the saying, "Treat people the way you would want to be treated." I encourage anyone to go to Mavis on Green Springs and ask for Greg! Great job from a life-long customer!

Took my wife's car in to have 4 tires mounted on new wheels, and high speed balanced. Sales guy suggested an alignment which I agreed to, since it hadn't been done. Got the car back, shook terribly. They rebalanced the tires, claimed they hadn't been high speed balanced, was better but still a slight shake, went back again. Now they claimed my new wheels needed spacers on the front but took off spacers that were still on the hubs, seemed to help. Wife drive the car to work, now it pulls to the left. Made an appointment with another Mavis shop, they found the pitman and idler arm were bad and the balancing on the wheels was still incorrect. Now I have to go back to the original Mavis shop and try and get a refund on the $129.00 alignment that was not going to work with two bad parts in the front end. I'm done with Mavis.

I have been dealing with Mavis for a few years now since I moved in to the area, and they treat me fantastic. They have done some tires and brakes, little odds and ends in mechanics, and some modifications on my jeep. The customer service is absolutely top here. I love the people. I just retired and I feel like I will go down there someday and have a cup of coffee and chat with them when they are not busy.

Visited the Mavis in Dresher, PA for an oil change. I was told my bill was $81. Was charged $87. When I first called to inquire I spoke to a lovely lady who agreed that things did not add up properly and that she would have the regional manager call me. He called the following day and was argumentative, hostile and extremely unhelpful telling me that a $90 oil change was what they charge and I'm basically SOL. I said I was told it was $81 (which I still think is high even for synthetic) but was charged $87. When I inquired how the cost (oil, labor, additional oil, etc) did not add up to the $87 he kept trying to hang up on me and tell me that this is what it costs. Nowhere is it listed on the website or on site how much a synthetic oil change costs. It ended with him telling me to have a nice day and hanging up on me. He was rude and kept telling me he was trying to help (which he certainly wasn't).

I have been a long-time customer of Mavis in NY w/ 4-5 cars in total for the past 10 years. I consider myself a good customer. I had an issue when my car was worked on in SC. We agreed on a fair compromise. I appreciate the offer/adjustment and will stay loyal. Customer service listened to my concerns and came back to me with an offer. He didn't haggle or give me a low offer, it was very fair for both.

Everybody there at Mavis was great and I like them. But I was not happy with their tire warranty. It cost me as much as I needed to buy a new tire -- it was like 80 bucks. It wasn’t much of a warranty. The quality compared to the cost of the tire, nevertheless, is all good.

I made appointment with my local Mavis Discount Tires center for 01/05/2020 at 14.00 for all brake pad and rotor changes. So I went there today at 13:30. I don't wanna get late. The manager was there. He took care of the basic paperwork, check the parts, gave me the prices. He print out the paperwork at 13:54 and took the key and told me it should be ready by 17:00. So I left. I went back there at 16:45 to pick up the van and van was parked at the same spot where I parked. The manager was outside, I asked him is my work done on my van and said, "We will do it tomorrow."

On 12/3/19 my brakes were squealing and when trying to stop, my brake pedal went to the floor and the car kept going. So I went to the Sun Tire location we had always used and learned that Mavis Discount Tire had taken it over. When I walked in the waiting room was full, and people were milling around outside. I explained to the fellow at the front desk that I needed new brake pads and possibly might need new pads and my rotors turned. He gave my tires a cursory glance and said it could be done within the next two hours -- even though the four customers ahead of me had already been there 3-4 hours already.

I had a tire replaced a few weeks ago at the Marlboro NJ location. Dropped off my car in the morning and Was called that the job was done so I had a family member drop me off. Well the manager of the place told me that the tire had not actually arrived at the store yet. (Then why was I called saying the job was done..?) Okay, I hung out in the lobby until it was ready. Had to wait an additional 2 hours until it was finally done. Fast forward a few days later and my car is making a large grinding sound whenever I accelerate from stand still. Assuming that this is my break pad/rotor. I never had this problem until Mavis installed the new tire. Now I need to go back and have this checked.. Very disappointed with my service here.

I went to Mavis At Beacon, NY for an inspection. Been 12/31 they were near work and had the inspection ticket available. I decided to also have an oil change. Work was done. I pay the bill. Was handed my key. I drove to my house about an hour an engine light turned on. I got to my driveway. Smell of burn. I opened the hood. Wallah the Mavis mechanic did not put the cap back on. I was driving with no oil and my clean car had oil everywhere. It’s New Year’s Eve at 4:35pm. No response from Mavis the store and corporate will only take a message. I am not sure if my engine is damaged. I live up state can’t get an Uber and can’t get to work. Might loose my job and have no car. Just because of a careless mistake.

Having lived within two miles from this location I have been a customer of this tire store for many years prior to Mavis's taking ownership. I have probably bought 12 sets of tires there with no major issues. Since Mavis has taken ownership these have been my experiences... The first was to purchase a new set of tires without issue.

Well I ordered two tires for my 2002 Oldsmobile Spero..all good. Made appt for two days away. It was Christmas eve..took car in at 3 pm. All good..it took 1 hour 30 mins approx to finish installing two front tires. All good. Then on way home my dash board lit up like a Christmas tree. 4 warning lights came on..all well and good. Took it back the next day. They put it up on lift and show me part that's bad. Speed Sensor in drivers side wheel..ok..well car went in for two tires remember. No warning lights on dash..now they tell me the impact gun sometimes vibrates things and they break..ok well it a 17 year old car. They say it's expected.

I brought my daughter's (new to her, first. car) 2009 Mazda 6 to Newburgh N.Y. Mavis in 4/18 after installing new parts in the front and rear steering and suspension, knowing it would need an alignment. I was an automobile mechanic in the 80's. The tires the car came with were practically brand new. Fast forward 6 mos. (6k mikes) later while checking the tire pressures for her I noticed steel belts protruding from the insides of rear tires. I took it to Poughkeepsie (South Rd.) Mavis in 10/18 and had them put on the alignment rack and got them to admit that the rear (4 wheel alignment car) was so far out it was probably never aligned. Had them put 4 new Coopers on it and align it. On 12/28/19 I brought the car back because one the rear tires had a bubble in the sidewall and was showing unusual wear because of it. I left the car with them.

I purchased four Michelin P235/60R18 Lat Tour HP tires from Kaufman tire in Peachtree Corners, GA for my Volvo XC90. I have had the tires rotated and aligned at Mavis tire (since they purchased Kaufman tire). I had only 18,650 miles on the tires (that were supposed to last until 55,000 miles) and they were nearly bald, and the tires had worn past their wear indicators. I inquired about a proration for the tires from the Mavis Peachtree Corners location. They said that they would have to ask Michelin about the proration, that there would not be a definite payment for a proration for the 36,000 unused miles that I did not receive on the tires. They also indicated that it also depended upon the rotation and alignment schedules in their computers to weather they would provide me with a money credit for a proration.

I had a tire and oil change done several months ago. The reps were friendly, and my experience went okay.

I stopped in the location in Alpharetta at Bethany Village. I needed to have someone check the air in my tires and check my oil, both of my dash lights were on and I had many miles to drive that afternoon. Josh ** immediately addressed both issues. He added oil and air and explained the oil issue with me so that I could come back at another time to have it checked further. His professionalism and his immediate desire to resolve my concerns was very much appreciated. I will definitely go back to that location for additional service on my car! Nancy

I had the rear brake pads and rotors replaced. A short time later I heard a sound coming from the rear brakes. I brought the car back and was told the Rear Calipers were bad. I was also told that the rotors and pads that were just replaced would also need to be replaced and I would have to pay for everything again. I understand that people make mistakes. After all we all are human but they should have not charged me for parts and labor for items that were just replaced. I sent an email to their corporate office but have not heard back from them.

I had all 4 tires changed, they were mounted and balanced, also had an alignment done and the truck is now driving better than ever thanks to boys at Mavis! They were great at the Riverdale location. Thanks.

This review is not about the brand of tires I purchased, but the terrible service I received both from the sales department as well as the service department at two different locations. I wrote an extensive letter about my experiences and after two months contacted the regional manager since I had not received a response. He looked into the matter saying he had never received my letter although I had spoken to someone who was substituting for him while he was on vacation who told me they were aware of my problems and the regional manager would call me after he returned from vacation.

My husband and I bring our cars to the Mavis in Tarrytown for regular oil changes and for tires. The staff is attentive, knowledgeable and communicates clearly when explaining the service provided on our cars.

I have been a customer for Mavis for over 15 years and my expectations never fail. Every location I have ever gone to have taken care of me and my vehicle. They will even price match tires!! I recommended booking your appointments ahead so that you can be in and out swiftly. The workers are so knowledgeable and respectful. I will continue to have all my vehicles serviced at Mavis. Thank you for being the best tire shop on the East Coast!

Great experience at Mavis! Fast service and very reliable. I’ve been using Mavis for the last few years- Everyone is very knowledgeable that works there and have never had any issues with my tires- prices are unbeatable too!

I visited the local Mavis branch last week and received exceptional service during my visit for a set of four new tires and an alignment. I had previously called ahead to make an appointment and they made sure to get the job done within the three hour time frame as promised. I couldn't be happier with the team and I will definitely return for future visits. Good job!

Knowledgeable, professional, caring staff! The team is very welcoming and the service was excellent. They treat my vehicle as if was their own. I truly trust this team with my vehicle and that is amazing! I am a Mavis customer for life.

I took my daughter's 2010 mustang in to Mavis Discount Tires to have one faulty brake caliper replaced. Was told that I needed a complete brake job on both rear wheels, to include new calipers, rotors, brake fluid lines, brake pad linings, etc. For this work, they wanted to charge me $970.00!!! Needless to say, I did not have them work on the car. I took the car to another mechanic and after a thorough examination, we found that the rotors & brakes lines were in good shape, the brake pads were like new and the one caliper was damaged by the previous mechanic who installed the new brake pads! Mavis Discount Tires tried to rip me off for unnecessary work at an exorbitant price of $970.00!! I had a $75.00 brake caliper replaced with no further problems.

We went three times to fix a tire and it was first simple thing. The tire still not good the second time and they said that we have to change the TPMS which cost around $150, after that we think it was fix but two weeks later still tire losing the air, third visit and they said that we have to wait 2-3 hours for them to check it. Not a good customer services plus tire still not fix after we paid already $200. Now we have to wait and see what they will come out and how much money we have to paint this time.... so disappointed with this place. The Mavis that we had issues was located in East Rutherford , NJ.

I made an appt to purchase and have installed, 4 new tires at the 1894 Central Ave Colonie, NY Mavis store. Appt was made for Sunday at 9:00 am when the store opened. Arrived at 8:50. Two other customers were already inside. When I got to the counter and stated I had an appt for 9:00 am and hoped I would be getting in at 9:00, I was told they don't do appts, that the appt wasn't made through the store, but through their call center. I replied I made an appt and I was called, by Mavis to confirm the appt. He again said they don't do appts. He said I would be next inline, but the two others were ahead of me. I asked how long of a wait. He couldn't say because he didn't know how long the other vehicles would take. I said I would wait 30 minutes.

Their prices are reasonable. They’re always quick to look at my car and quick to make the repairs. Everything was good up to a point. We brought my son’s car to have work on and then when we got back the car, there were still problems. The steering was wobbling and turning all the way to the side and the whole car was shaking. So then they recommended an alignment and they recommended to do something with the steering. They said they would fix it, but it was additional money and additional kind of work. I told them I was fine with that. But after I paid them $500, the wheel was still loose. When we start going fast, the steering wheel was still shaking. They should correct it because they said they recommended all these replacements to be put into the car, and they said that would fix the problem. But the car is still doing the same thing and now they’re saying it’s a different problem. They’re gonna charge again instead of guaranteeing the work.

Ordered tires online. Compared to Costco, tire rack, etc. Found a great price but terrible service. Ordered tires online. In stock 4 tires. Made the appointment for the next day 9:30 am. Next day bring car there and drop it off. They told me they would call when done. Never received a call. Told me they tried to call all day. They had my cell# from on the online appointment and yes my number is in the Mavis computer as I have been long time customer. No more. Second time they have done wrong by me. They do not care about the customer.

I took in my car specifically to have a screw removed from my tire. They also rotated the tires and changed the oil. On the phone and in their shop I was told the estimated wait was 30 min. 2 hours later I was out. The tires were rotated but now the screw was in my rear tire! Had I not checked, I would be heading out of town with the very problem I asked Mavis to fix.

I had my brake pads changed my Mavis in 2016 and drove my car less than 2000 mile between then and 2019. From day one, the brakes were noisy. In 2019, the rotor began to sound warped so I called and got the nastiest man you could imagine on the phone. First he said it’s been a long time so my brakes are due to change. When I told him that I don’t drive much, the argument changed to it’s because the car has been sitting. That’s when the double talk got obvious. This place DO NOT want to do anything except put shabby brakes on your car to keep you coming back to pay for the labor and any other damage caused by their horrible brakes. DON’T GO TO MAVIS. It will cost you more in the long run. And, their nastiest doesn’t help.

The manager said "I don't know what to tell you.."

I bought tires from Mavis last year. I discovered that I had flat tire this afternoon and filled it so that I could make to Mavis safely. I arrived about 3:30. They told me that they couldn't help me because they were too busy with appointments. These appointments were all new tire purchases. That said, they were okay with me leaving, without addressing the flat tire and with an increased probability that something would happen as a result. I guess that they were too concerned about new sales, than honoring the road hazard protection promise (that I purchased).

Went as walking expecting ok experience was awesome???? Guys were very friendly helpful working with my needs professional and correct. Did not try to upscale me stuff but fixed exactly what was needed. Recommended. I don’t know the name of the guy that worked on my car but he was good.

I arrived at 8:30 am for my 9:00 am appointment. Even though the employee knew I was first he took the second before me. That was over two hours ago. It is 11:09 and they just brought my car back for service. I have had long waits before at this location. I should of know better. This will be my last time coming here.

Online Tire Pricing Doesn’t include tax, disposal fee or TPMS for state of Georgia. Expect in-store pricing to be about $85 higher than online price. My experience was the difference between $533 and $615. Online does adequately warn that tax is not included. But the overall Lawrenceville, Ga. Buford Hwy store experience was a good one....courteous and timely.

Purchased 4 tires, made appt thru 800 # to have them installed. Arrived at appt time and told at garage it was strictly walk ins and the 800# was incorrect. So I waited a long time. I had it inspected Thinking it would not pass as my brakes did not feel right. It passed. Also a alignment was recommended since I had all new tires installed. So they performed it and when I asked to see the printout was told there was no paper in machine so don't know if it was done or even needed. I asked prior to tire Installation that they keep the best old tire for me to use as a spare. So after all was done I got in my car and no tire was there. Went back in and they put a tire in a bag and put it in car for me. Got home put tire in basement.

In November 2017 I brought my truck in for an inspection. Mavis Tire called me and said I needed to replace the two gas straps holding the gas tank up for it to pass inspection. I okayed it. I picked it up, and the employees were very adamant how bad the straps were and good thing I had them replaced. Fast forward to September 2019, I was under the truck replacing the Oxygen sensor when I noticed something hanging. It was a gas strap. The original strap. They replaced one strap and left the other old one on. It was completely rusted through and hanging.

CEL (Check engine light) comes on, car had been running rough and jerky, I take it to Mavis and they said it was a cylinder 1 & 2 misfire code. They replace all four coils and spark plugs. I did not authorize any "preventative maintenance" to replace the good cylinders 3 & 4 plugs and coils. I test drive it and it ran worse than before. I bring it right back, Mavis says it could be things other than coils/plugs. So they spray the Mass Air Filter (or something like that) and start switching coils around, they tell me it is done. I test drive it and it ran just as poorly.

There’s always a good deal with Mavis Discount. When you go to their website, you can see a coupon to use. When I bring my car in, they do a very good job. Sometimes, I can leave it there. When they finish, they call me. I only changed my tires. I have a couple of cars, so, when I wanna do my annual checkup, and if they decide it’s no good, I’ll change all four tires. That’s what I did recently with my Optimum. I just buy whatever tire that is on sale and use it the whole year or maybe close to two years.

I went to two different Mavis Tire locations. The first location is in Chadds Ford PA. I had them change the front tires and put on new Michelins. The mechanic at this location used an air gun to over-torque the lug nuts to well over 150+ foot-pounds of pressure. The required torque is probably around 45 foot-pounds, if I had a flat tire I would have never been able to get the tire off to put on a spare. I found out just how tight they were the next day, me and 2 other 200 pound men couldn't get any of the lug nuts they worked on to budge. I took the car back to the Chadds Ford PA location, explained the issue, they broke 5 of the 10 lug nuts, of which I had 4 replacements with me. They also put the car up in the air with a car lift that was in the wrong place and punctured the left front rocker panel. Because of the overtight condition on the lug nuts the brake rotors became warped. This was the situation at the Chadds Ford location.

WARNING! I have been doing business with Kaufman tire and Mavis in Dawsonville Ga for years... No issues. Great people. With that said, I brought my teenage daughter's BMW to the Johns Creek location for new tires which I made an appointment for. They Took my $600 and gave me the run around for 4 days never doing my tires. I called corporate to get resolution which apparently made them angry. Upon arriving to get her car, which we were told was ready, We were told by the manager, Jake **, that his area manager Angel instructed him to put The old tires back on the car. That I would receive a refund within five days on my credit card which I paid cash.

Not only do they have great deals compared to other local places around this area I came to find out. They have friendly staff super welcoming and good at communicating. I love that they ask you about things before just doing it and charging you. They give you options and don’t push sales which builds a good rapport. Would recommend this place a million times over again! Best experience.

The most recent pair I purchased from Mavis was Cooper Evolutions. I already got new tires, but I had bad strut in it so I chew through the Vee Rubber which are absolute garbage. I went through three sets of those and I just upgraded from that. And then, I bought a set of four Starfires, and then I went with the Cooper Evolutions. I bought the all seasons and the snows, which I’m very, very happy with. The Starfires were good. It’s just that it’s a heavy car, the compound is too soft, so it eats through them. Since I work there, I get an employee discount. We only pay 10% of the cost. I’ve also purchased other sets for my ex-girlfriend’s car. I’ve used them prior to me working for them but not as much. I used to buy online. But then I started working for them and I get them for a better price. Plus, I can mount and balance my own stuff, so I know it’s done right.

Manager, April, very helpful. I came in late on a Sunday. I was taken care of very quickly, with courtesy, by April. I had a trailer tire that needed repair and even though it did not quite fit their equipment, they made it happen anyway. This could not have been a better experience.

They destroyed my truck's rack boots when they did the alignment. Then I went back to fix it. They put a plastic zip tie on the broken boot end. Go to Costco otherwise they’ll do dangerous stupid things to your car.

On July 27, 2019, I brought my 08 Ram to get the front suspension replaced, alignment and A/C recharge. 2 months later I notice grease all over front wheel well, (damaged axle boots, both sides). They did acknowledge that they damaged them and will replace the parts, but I have to pay for the labor. They refused to pay for the damage they did. When I called (1:30 pm) to see if my truck is ready, I was told that it will be ready in approx 30 minutes. I arrived at 4 pm and the truck not ready and now it's 6 pm and still not ready.

I am beyond frustrated and insulted. As we speak my husband's vehicle is at this location. We received a diagnostic yesterday stating a cylinder 3 misfire. An associate who we usually work with (we have been loyal customers of this location since it was Kauffman Tire for the last 5+ years) quoted us the price of changing the one coil and spark plug. We received a call this morning from the manager JOSH (oh boy) saying that we replaced the 6th cylinder coil in March and all of the spark plugs and they recommended if any others went out that we change them all. He said that we signed a "contract" in March agreeing to this and that he absolutely would NOT replace the one cylinder. We were not reminded or informed of this yesterday when we dropped off the vehicle. JOSH proceeded to scream at me on the phone for 12 minutes.

Mavis basically took a perfectly good tire off my car and replaced it with a new one. After I returned with low tire pressure on the new tire they said the tire is fine the low tire pressure is because I have a cracked rim and air is escaping. When I told them to give me my money back and put back my old tire they said they won't because they are not responsible to check cracked rims.

AKA Dekalb Tire, 1105 Johnson Ferry Rd, Marietta GA. Bought 4 new tires, alignment, balancing, etc. guaranteed I'd get best price. Worst experience ever. Tires were low quality, front end began to shake, vibrate and pull to the side, not a problem I had before. After 6 return visits they still couldn't get it right. I called their New York home office and demanded a refund. They put me in contact with the Atlanta area rep, after many hours, many calls and much frustration, they agreed on a full refund.

Charged my wife for flushing brake lines. She went back for oil change and they said - "You need your brake lines flushed." She pointed out they were supposed to have done it the last time - they did it for free but obviously charged her for work not performed. Said they performed inspection on my car. Heard grinding the next day and took it back, they said, "Oh the brakes are shot" - apparently they never checked. Didn't do rotation or fluid checks as it used to be done under Sun Tire. Really pathetic place to get work done.

I had an appointment at 1:30. I arrived and was told they did not have the tires that I ordered online, but they would substitute some others at the same cost. I sat in the waiting area for two full hours before asking how much longer it would be before my car was ready. I was told that they had not even started work on my car. There was no apology or anything, just complaining about how terrible their call center is and what a horrible backlog of work they have. I was told that work would not be completed on my car until 5:00. Why didn’t I just leave after the two hours? I’m going on a long road trip and need the tires. Worst experience getting tires ever.

Mavis Tires did great with everything and I liked the people.

I purchased 4 new tires in December 2018. I had Mavis do a wheel alignment and since then they did oil change with a tire rotation. I had to get a NYS vehicle inspection and it did not pass because the left front tire was so damaged. The tire are only 10 months old with 12k miles. I took the tire back and Mavis stated it was because of a bad wheel alignment and lack of rotations. When I confronted them with my receipts they said the wheel alignment was only good for 60 days. I called the tire manufacture and they said the tires had a 30k warranty. Mavis did not do anything or offer any kind of compensation. And the shop doing the inspection stated that it was most likely a tire defect, which Mavis said they didn't know what they were talking about. Well I won't be going back to Mavis or do I recommend them.

Bought 4 Continental Tires for Miata. Mavis had best prices by far. The service in Sewell NJ was exceptional, fast and no hassle. Location clean and techs friendly. Manager Matt was great! I would recommend this store to anyone.

My regular mechanic retired. I used to go to one guy for over 30 years but like everybody else, we get old and we put our papers in. So back in 2016, I started with Mavis for a new place and I’ve been going there for a couple years now. They're pretty good, the ones on Franklin Avenue, and I like that they explain everything. If you need brakes, they take you in, show you the brakes before they do anything, and give courtesy to you. They're showing you the parts that you need and try to get you the discount. I know that they're not a complete motor place, but they're good for oil changes, brakes, inspections, and little stuff. They're convenient and they're nice people. There’s one right here on Hempstead Turnpike and I choose the option to go to the other place. They're very friendly and they get to know you.

I needed car work done and I went to Mavis. The location’s really convenient to where I live and all the staff are very friendly at this Mavis. Everything was great about it. They were really helpful, too. Last time, we had some issues with one of the cards we were trying to use and they took time to help us with everything. They were very patient about it while we contacted the bank and try to figure out what was going on. I'd recommend them to a friend.

I needed tires and Mavis was right there. The location was close but the price could've been better. When I needed new tires on our KIA, the KIA dealer actually gave me a better deal than Mavis did. But everything was okay as far as the Mavis representative I dealt with. I had new Goodyear all-terrain tires installed.

After buying 4 new tire with the warranty, and new shock, and spent $2K, one year later I had a Big gash in one of the tires, Mavis refuse to honor the Warranty I bought, because I had a road hazard issue. By accusing me the customers that I did it on purpose.

I purchased 4 tires a Sunday before Labor Day. They held my car 6 hours "11 to 5" thinking they are working on it and as long they are doing a good job I didn't care or mind. When I drove the car I noticed 4 issues. The TPMS were on, uncomfortable driving and rumbling, the car leans to my right side, and finally it shook at 45 mph. I got so frustrated since it was labor day, so I decided to take half a day off from work and get my car fixed. The next day I got there around 12, they told me they are booked for the day and I have to come back tomorrow!!! What!?! I explained to them that I have work and it's not an option for me.

I bought 4 new Pirelli tires from Mavis Discount Tire to replace the 4 on my wife’s Lexus. After a few weeks someone at a car wash noticed one of the tires was defective. My wife took the car back and was told 2 different times to come back and they would replace it. When it came in on the third trip, we spoke with the manager who informed us that he would not replace it. He agreed with his personnel that it was a defective tire but said he would lose his job if he replaced it. He was very rude to us. At that time we called Pirelli direct and found out Mavis Tire had lost their authorized Pirelli dealer status and would have to send it back to Pirelli. I was told this would take a couple of weeks and Mavis did not want to make the effort.

Mavis Tire is very close to me, which was one of the first reasons why I went with them. Also, they’ve been around for over 50 years, and they have nice advertisements. Their service has all been very timely and professional. We have been doing inspections work, and I’ve had them change the oil 7 to 10 times on my cars. We've done tire rotations as well.

I had three vehicles. I needed inspection, and I knew I needed the brakes on one, and I knew I needed tires on another. Mavis came new into the neighborhood and I tried them out. The service was very good but one of the three vehicles is still a problem. I have a 2013 Mazda and they did a great job but they messed up one of the hubs when they put on new rotors. So, I went back and they put on another set of brakes, and it still squealed like a pig. I'll probably go back there tomorrow and give them the car for a week, so they can fix it. Mavis had some turnover and so, I talked to the new manager who got a hold of the old manager. Now, it's a matter of when I have the time to drop it there and they're just gonna tear it apart and see what it is.

Had appointment, waited over 2 hours to have tires installed, only to be told I'd have to wait another 11/2 hours or come back the next day. I went back the next day, waited another 2 hours and was then charged more than the quote. Terrible business. Will not return. They don't seem to care if they retain customers or not.

I purchased (4) new tires from Kauffman Tires January, 2018. They told me it would be switching to Mavis Tires. When I came in last Saturday to have them check tire pressure, they recommended I get tire rotate, even though I didn't put much miles on my car. They initially told me I would have to pay for the rotate, then looking further she said, "Oh, it's covered, you purchased the warranty." A gentlemen working on my car came out and said I needed front and back brake pads and rotors. I declined the service at that point. The printed copy I was given states Front Pads & Rotors 90% wear, and Rear Pads and Rotors 85% wear. I took my car mechanic two days later and he said they are only 50% worn, and he suggested I do nothing at the time. I feel I was taken advantage of, trying to get replacement when I didn't need it yet.

I got a flat tire on the highway and Mavis Discount Tires was the closest and well known in Long Island. I purchased a Dunlop pair and it has good quality. I actually had it braced with them previously. The sales representative was very friendly. I'd definitely bring it back again.

I went out for breakfast, and when I came out, I realized that my tire was extremely low and it was very early in the morning. I was driving very slowly on the shoulder and I drove by Mavis. I called in and they weren't open yet but there was a guy that was inside. He was nice enough to take me in and give me a new tire so I was definitely very happy about the customer service. I appreciated it, and I think customer service is important, so I'll definitely go back when I have tire issues.

I've received a lot of service from Mavis Discount Tires and they have always been good and helpful. I have young children, so I always get new tires and rims. We have Volkswagens and we've had trucks and I always try to get the safest product, but they have always helped and guided me with choosing according to the car. Mavis is excellent and I have recommended them. I didn't have the money one time, and I was desperate. And then, the rep recommended me to get the credit card from the company, and I never even thought of doing something like that. And then I got it, and I was able to get tires and I could get to work.

They will damage your aluminum wheels. You will do a lot better at Walmart, Hamburg NY, damaged all of my wheels and stated the manager "Dan" stated that it was the only way to dismount and remount. The steel spike pads onto the inside of the wheels. I bought 4 new wheels, also to be informed that the TPS monitors were remove and replaced with 4 std valves, that explains why the TPS code stayed lit on the dash of my BMW.

Wish I could have given zero stars. This is a trashy organization. ** the store manager worked on my ac twice and messed it up both times. Terrible customer service and technician. Go somewhere else. Location: 7120 Rivers Ave, North Charleston, SC 29406.

I had a good experience with Mavis. The new Bridgestone tires that I bought from them are doing well. The sales representatives were very helpful and very professional. I’d go back to them and I’d recommend them.

I've been going to Mavis Discount Tires for 15 years for about everything from oil changes to tires. I enjoy going there. They're always very cooperative and the sales rep is wonderful, patient and so calm in the face of stress. When I hit a rock and my wheel got dented, I went to Mavis and they helped me with that. I recommend them. In fact, I told my daughter, who lives in Rochester, to go to Mavis. I told her that they're always fair for an inspection but she came out crying her eyes out. It was gonna cost her over $2,000 there to get her car inspected. She ended up taking it to a local gas station that somebody else recommended and it was under $200. That was awful. So now, she will not go to Mavis even though I still go.

I have bought several sets of tires from Mavis. I blew a $150 no-flat out in the country. I brought just the tire rim back to Mavis 'cause they didn’t have the tire that fit my car. But they sold me a pair, telling me that if I had put miles on it, they’d take it back and give me my money back. That was a total lie. I went back in Monday to get my other tire but the rep said they couldn't get me the money back until the manager arrived. As soon as the manager got there, he said they don't take used tires back. So I got hit with a $100 bill on a tire that I put 70 miles in. If the rep had told me that he couldn't do that, I would have just gotten one of my snow tires on and got the car home. It was an incredible rip-off. I'm never going there again.

Made appointment to Cole muffler. Cat. Converter has warranty and code. Said cat. Converter was bad. Cole Muffler overcharged me by $74.00 for labor it took less than an 1 hour. They charge me $164.00 for labor and behind the counter on the the sign it shows $60.00 an hour for labor. I said they overcharged me because it was less than an hour. I spoke to assistance manager and mechanic. Both said that they have to change the same amount on the receipt as last time I was there for the same reason. But the time before it took two hours. This time it took less than an hour.