Mavis Discount Tire Reviews
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About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
Visit www.mavis.com- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Mavis Discount Tire Reviews
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Reviewed Oct. 12, 2020
Received front and rear brakes in just a few hours that met the quote given, and below competitive pricing. Garret, at front desk, is excellent. Very friendly, knowledgeable, and an impressive multitasker for a very busy location. Would definitely recommend. Please keep your Sunday hours. It's a lifesaver!
~Debbie
Reviewed Oct. 12, 2020
The Centereach, NY Mavis store is really good. Joe is very good. Honest diagnosis, fair prices and quick service. I am very happy going there for both my cars and have recommended this store to other people. Lamont is good. Joe is top notch. Thank you.
Reviewed Oct. 12, 2020
Dusty and J are very good at what they do and treated me like family. I will be back. The moment I stepped in greeted me and told me the cost and how long it will take. We need more people like them in the world.
Reviewed Oct. 11, 2020
Struts, oil change, inspection, windshield wipers, alignment and breaks. Ryan was very attentive, informative to tell me exactly what was needed, called me before any work was done to get my approval. Also very helpful was Tommy, Jimmy and Carl. Service excellent and prompt.
Reviewed Oct. 10, 2020
I had a alignment. I left my car and walk to my appointment not even a 1/2 of a mile down the street. By the time I got there and sat down for about 15 minutes in about 30 to 40 minutes they call me and said they was done and the car is driving fine. So they was very quick and good customer service. Thank you.
Reviewed Oct. 10, 2020
Staff was right on top of problem. From the manager to the mechanic, professional all the way. Everything was shown and explained from start to finish. Price was exactly as quoted. We were pleased from start to finish. Exceptional job!
Reviewed Oct. 10, 2020
Sam the rtm was very very good in helping me out and making sure I got what I needed. Please anyone that needs service or anything done to their vehicle take it to Mavis and you will be treated like a family member.
Reviewed Oct. 9, 2020
If been riding a donut for two weeks and feeling less and less safe each day. After looking around for a place my budget could agree with, I called them today while in the Pep Boys parking lot ha ha ha. 10 minutes later, I was being taken care of at NTB/Mavis! Incredible service and price, I will be sending all the business I can their way!
Reviewed Oct. 9, 2020
Fixed my problems and went above and beyond to help me. I really appreciate these guys. I will continue to do business with them and recommend them to friends. If you need fast service and a good price, go here.
Reviewed Oct. 8, 2020
I brought my Jeep to Mavis for an issue with my brakes. Tim was my mechanic. He went above and beyond to help me. I will go there for all my tire and brake needs. I recommend to everyone. Thanks again Tim.
Reviewed Oct. 8, 2020
Ethan, Dakota and James are three of the most friendliest and professional people at the Mavis on Germantown Pike in 19403. Every time I take the work trucks for service they are very professional and friendly. I will keep going back to this location because the service is exceptional. Walt is awesome too.
Reviewed Oct. 8, 2020
I appreciate the service and professional treatment I received. I dropped off my car and was able to get it back in less than 3 hours. I visited the competition in the last 3 days and the kept my car for an entire day and 1/2.
Reviewed Oct. 8, 2020
Went in for inspection and oil change which went as expected, but was alerted by Carlos that my struts and stabilizer bars could and should use replacement. Carlos then invited me to come down and look at my existing ones and explained in detail at what mileage they’re usually replaced. He confirmed what I read independently online and factoring in the year of the car it made sense. Thanks to Tim and Carlos for their help.
Reviewed Oct. 6, 2020
Great job. Service was great, just would like to see a little bit clearer clarification of services when giving estimate. Our estimate, we thought, was out the door pricing, but when we got the bill it had add ons that were not divulged in the beginning. Other than that we were very happy.
Reviewed Oct. 5, 2020
As an owner of a newer car it is important to find a company you can trust. Mavis has answered the call to earn my complete confidence. Honesty is very hard to find in any auto shop. An honest review of any of my auto issues have proven true by the Mavis staff. My friends know of my experience and Mavis is highly recommended. Keep up the good work.
Reviewed Oct. 4, 2020
I took my car in for an oil change, dropped it off and it was finished in a very timely manner. The price is always reasonable. I have always had great service at Mavis. I would highly recommend Mavis to my friends and family.
Reviewed Oct. 4, 2020
I called to see about getting in for an alignment on my truck looking to get it done sooner than later. They said come right over. I arrived and got right in and it didn't take long to do. They went over everything. Will come back again.
Reviewed Oct. 4, 2020
Great customer service; however, I was in the waiting room much longer than I expected. On a previous occasion, I had new tires and a battery replacement. They are also in a great location so it is easy for me to go there.
Reviewed Oct. 2, 2020
I appreciate the friendliness of the staff and the fact that I feel comfortable knowing I'm not going to get the run around like some other shops may make you feel. I have watched the shop work while in the waiting room and they are very meticulous and hard working. Would recommend this Mavis to anyone that need something done on their vehicle.
Reviewed Oct. 2, 2020
I have been to this location several times. The staff are consummate professionals. Very helpful, friendly, knowledgeable and trustworthy. They have never tried to sell me something I did not need. Being a female, there is always the fear of being taken advantage of in an auto store. Not with this staff. I highly recommend them for your auto needs!
Reviewed Oct. 1, 2020
The staff at this location is the best. I did not get the name of the lady at the counter but she along with Alex in the shop are the epitome of professional. Both are courteous, helpful and efficient. They engage the customer and I appreciate it! Mavis has my tire business.
Reviewed Oct. 1, 2020
I really appreciated the quick response and repair of a tire. Rich is always great to work with at the Barnegat location. It’s nice to know that I can bring a vehicle there and be taken care of. I brought my father in law's car in due to a tire that was leaking. It was taken care of in a short amount of time. I will not hesitate to go there in the future.
Reviewed Sept. 28, 2020
Pooran and Mercedes were excellent. Very professional, and Pooran was very courteous as I had a lot of questions, he was very patient. Mercedes took time to explain everything concerning my payment options. I would definitely recommend them to a friend. I don't know the mechanics name, but he was also very professional and patient.
Reviewed Sept. 28, 2020
Our tire picked up a piece of wood when ultimately flattened and damaged it. Mavis ordered the tire the day we brought it in and was able to replace it the next day. All work was done efficiently, quickly, and with courteous service.
Reviewed Sept. 28, 2020
Great people! Great service! Very Pleasant atmosphere. Professional performance. Highly recommend to family, friends and strangers! We will return when we need tire service!! Very glad they are here in East Cobb. Nice location. Easy to get there. Convenient to other shopping.. Did what they said they would do and in the time they indicated.
Reviewed Sept. 28, 2020
First the location of the store is good. Great tire store with a good manager, David and Carlos, mechanic did a great job. From intake to delivery of my car, they are outstanding, they do what is due, in a very honest way.
Reviewed Sept. 28, 2020
Thank you to the Mavis team for great service. They get you in and out and do a good job. I look forward to using them again in the near future. It's nice to know if you just stop by they will make room for you!
Updated review: Oct. 8, 2020
Corey did an excellent job addressing all of my concerns. I was impressed with his response and level of professionalism. I am now a satisfied customer because Mavis (Corey) reached out to me and ensured he addressed and resolved my complaints in a manner that was fair and satisfactory.
Original Review: Sept. 27, 2020
During the September 5th (2020) weekend, I made a reservation for my son to install 4 Uniroyal Tire Paw tires at Mavis Tire in Cheektowaga. The tires cost $77 each, and I was given a $20 discount for making a reservation online. When I made the reservation, it said Mavis had 7 of those tires in stock. However, when my son went to Mavis in Cheektowaga on 9/12/2020, just to install the tires, he was told there were no more of that tires but he would be given "tires and discounts" which would be about the same price.
He was given 4 Good Year Assurance Fuel Max, and charged $114 per tire (on Mavis website that tire cost $108). Further, although Good year had tires with rebates, good year assurance fuel max did not. My son was given a bill for $600, which was billed to my credit card account. I subsequently spoke to a supervisor about my concerns that given that my son was young and inexperienced in purchasing tires, this might have been a "bait and switch" from $77 tires to $114 tires.
The manager was downright nasty and unprofessional. He said if they did not have the reserved tires, "he would offer the next tire up." I asked him if $114 was the next tire up, and reminded him the website showed lots of tires between $80 and $100, some with rebates; even the $77 was still on the website. The supervisor basically screamed at me that no one forced my son to take the $114 tires. As the supervisor was getting really abusive, I told him I would write a review, and file a complaint. He did not care and let me know Mavis pays him very well.
Dear Cosmas, we are so sorry to hear of the incident your son experienced. If the store didnt have his tires in stock he should have been advised prior to his appointment so he could decide how he felt comfortable proceeding! We absolutely want to investigate this for you so we escalated this to the Regional Manager, Corey's attention. He will be reaching out to you immediately. In the meantime if you wish to call us and provide any more details you can do so at 914-984-2500 option #2 and reference your ticket #525630. We are eager to get this experience rectified! Thank you
Reviewed Sept. 27, 2020
The employees show respect and get you in and out. They told me a lot of information on my car that I will need done in the future. They gave my wife and I great prices and I will be back in the future.
Reviewed Sept. 26, 2020
Both Travis and Ciril were phenomenal. Very professional, courteous, fast in resolving the problem with my car. They kept me updated several times. They resolved the problem quickly and The final cost was not expensive. Will be a repeat customer. Great job guys.
Reviewed Sept. 26, 2020
Arrived at 8am without appointment. They were able to fit me in their schedule and replace the rotors and pads. I was on the road quickly. All new Brakes, discussed possibly getting new tires soon. Will be back for those soon.
Reviewed Sept. 26, 2020
It’s really nice to have a shop close to home that’s always honest about what my car does and doesn’t need and I always know I’m getting the best possible price. After my mechanic that I had gone to for years switched dealerships, I hopped around between shops trying to find one I trust. And Mavis checked every box. Everyone is always super friendly and helpful!
Reviewed Sept. 25, 2020
They got my new tire on and I was on my way. They have always been a great store and help out when in a bind with things. The manager was kind and I find that the store is convenient to get to. Good job guys.
Reviewed Sept. 24, 2020
On two separate occasions I needed my tires placed on my wheels. Both times James did a great job. He was professional and courteous. He took the time and was careful with the wheels. The work was completed as promised. I would definitely recommend.
Reviewed Sept. 24, 2020
All the staff was very helpful and answered all my questions and always checks out car for any other concerns. I am very happy and been going there for many years for tires, wipers, oil change, brakes etc. I tell all my friends and people in town.
Reviewed Sept. 23, 2020
I would like to thank the Team at the NTB/Mavis Tires & Brakes located at 1605 Scenic Highway North, Snellville, GA. 30078. ** did an Excellent Job and took care of my Problem very quickly. It was a Pleasure meeting them and working with them and I look forward to my next Visit and the Fine Job! Thanks to All of you and have a Blessed Day. Rev. Marshall **.
Reviewed Sept. 23, 2020
Great Price and Service from very friendly and professional team. I would definitely use them again. They located and tire cost matched my 4 295/45/18 tires and found the best price and match for front and rear shocks for my 2001 Ford F-150 Lightning. Handled my prized pickup with noticeable care.
Rich
Reviewed Sept. 22, 2020
Located two Pirelli specialty tires, installed and aligned on same day. Good customer service from Dillon. Gave me a mask, forgot mine. I also got brake fluid drain and refill. Good service today, price not bv a DC.
Reviewed Sept. 22, 2020
I purchased a set of Yokohama tires for my car because it had this brand of tires already on it. I had the new tires put on my car and found them to be inferior for a high-end car. I contacted Mavis to take advantage of the Yoko 30 day trial. The staff, Jordan and Mike, store manager, were very accommodating. I replaced these tires with Falken tires, third set in my family, and am extremely happy. Customer service is what you get with this company and staff! Thank you.
Reviewed Sept. 22, 2020
I called to get a quote and Anthony walked me through the process and explained everything to me. When I got there he was very nice and started working on my jeep right away. He ran into some une errors with my jeep and handled them all with grace and went above and beyond to get my jeep fixed and back to me the same day. Thank you Anthony and all the guys at Mount Pocono Mavis, we will be customers for life!
Reviewed Sept. 22, 2020
I have very good experience with Mavis discount tire shop. I request to every body go to Mavis discount tire shop. Thanks you very much for helping me in my car. I reignite everyone go to mavis discount tire shop. I got engine light come out. I went to local. They charge this charge this. When I go to mavis discount tire shop they fix my car. Thanks lot mavis discount tire shop.
Reviewed Sept. 21, 2020
I had a flat tire due to picking up a screw somewhere so I called Mavis about getting my tire repaired. I was able to make an appointment right away for the same day. I went in and they also inspected my car for any other issues and told me that I needed rear brakes and a few other minor things done. I wasn't able to do that immediately but they did my tire repair at a reasonable rate.
Reviewed Sept. 21, 2020
Never disappointed when I take my vehicle in to the Old Shell location. They are always upfront and helpful. Willing to make sure that my needs for my vehicle are taken care of before I leave. Definitely will continue to use this location!!!!
Reviewed Sept. 21, 2020
Always pleasure doing business with. Great service, workers, manager, fair prices and great turn around times. Have had all types of work done to my vehicles here from oil changes to brakes, tires mounted balanced, wheel alignments, installed my exhaust systems and inspections ...
Reviewed Sept. 21, 2020
The staff was very Pleasant, there was a quick turn-around while I waited and the Price was very competitive. The Facilities were clean and comfortable, and I’ll be going back to this location in the future.
Reviewed Sept. 21, 2020
I had two cars inspected at Mavis and was very happy with the service I received. They were done on the time they were told to me and the cost was what it was supposed to be. The people were friendly and courteous as well I would recommend Mavis to anyone.
Reviewed Sept. 18, 2020
I got the oil changed in my car and they did a good job. I'll recommend them to anybody. I really love them. They was very polite and courteous and very helpful and done the work on my vehicle in a timely manner.
Reviewed Sept. 18, 2020
I was very happy with the service received from Mavis Discount Tire in Verona. I needed a new tire for a 2018 Suburu Crosstrek, not an easy tire to find. The Subaru dealership didn't return calls, but Mavis was able to track it down and work with the insurance company (tire was insured by Allstate). The staff was very responsive and helpful. I was very pleased with the experience and would highly recommend.
Reviewed Sept. 18, 2020
This is my second time coming and I came back again due to the great service. Location to my home and staff very pleased. Service man courteous and informative and let me know what was going to be done and how long.
Reviewed Sept. 18, 2020
The Mavis shop on Walden & Union is an excellent shop. The staff there are polite and nice and the prices are reasonable, I will refer a friend or family member there any day. Keep up the good work. God bless. Stay safe!!
Reviewed Sept. 18, 2020
Awesome awesome awesome as quoted "your great"!!! MY car never felt better. It feels like when I first brought it in 2014.??? Bob the manager has great attitude and he's patient. Please keep the same energy you showed me. Thanks again.
Reviewed Sept. 17, 2020
I had called in the morning because I really needed new tires. The person I dealt with was extremely nice and accommodating. When I dropped off my car Kurt was one of the nicest customer service reps I’ve met. He had my car done with new tires. I couldn’t have been more satisfied. The waiting room was also very clean with chairs outside to sit on also.
Reviewed Sept. 17, 2020
Jeremy was wonderful, helpful, and the whole crew in there was great. I will be back and refer them time and time again. The prices were fair, and the quality of the product was worth the price. They got me in and out and back to work in no time.
Reviewed Sept. 17, 2020
This location and its Managers saved my life. They carefully assessed what I needed and ordered the parts. They took care of me completely. I was away from home and serving with Census Bureau 20/20 and being deployed to Shreveport, LA. Without their help, I could have been stranded during hurricane Sally. THANK YOU MAVIS TIRES AND BRAKES for these good Managers.
Reviewed Sept. 16, 2020
The technicians were able to get me back on the road in about an hour after I showed up unannounced with a tire almost completely flat. There was no way I could drive home from Nanuet with that tire. They stayed late and installed a new tire and had me on my way safely in a very short time frame. I appreciate the mechanics who stayed late to ensure I was able to make it home last night.
Reviewed Sept. 15, 2020
I took my car in to get an oil change and check engine light. WELL oil was changed and car stopped growling. Customers Service was excellent. I appreciate their service and thanks for not taken advantage of a little old lady.
Reviewed Sept. 15, 2020
This is the second time for me to deal with this company, most important thing was friendly people with high level of customer communication service and good experience employees, I am really happy with their business. I will recommend to all my friend and family member to visit this place if they have any issue with their cars.
Reviewed Sept. 15, 2020
After contacting Mavis corporate about an check issue I had at one of their NJ locations, Jack and Dave the Regional Manager of NJ were able to resolve my issue in a timely matter. I now feel more confident to continue doing business with Mavis and that the Mavis Family will continue to strive for 101% of Customer Satisfaction. Thank you 2 gentlemen for meeting my requirements and expectations. Russ **..
Reviewed Sept. 15, 2020
Friendly, honest staff. Did the work right and ahead of the projected timeframe. I honestly can't at enough good things about how great the experience was in that shop. High praise for the tech and for the service writer! I will definitely recommend them to my friends and family.
Reviewed Sept. 14, 2020
Facility # 7111392 - The service at 560 E. Middletown N.Y. was fantastic. Mavis service worker ** was professional, knowledgeable and kind. I will recommend the shop to all my friends and co - workers. I'm happy I chose to go to Mavis on 200. Thanks **.
Reviewed Sept. 14, 2020
I would recommend Mavis Discount Tire to anyone that are needing tire service and have great and reliable service and they stand behind their products and employees. When you go in for any type of work, they do not push or lie to get your business.
Reviewed Sept. 14, 2020
My experience at this Mavis in Valatie NY was excellent. They provided knowledgeable expert service. I was In and out as expected, and on schedule. The Work was thoroughly explained to me. Defects were shown to me for approval before the work was done. My Appointment was made the same day. I was very happy with their service.
Reviewed Sept. 12, 2020
Lamont was very helpful. He really try to give me the best deal. I got my car back and it feels like it’s brand new. I always choose and Mavis in Franklin Square on Hempstead Turnpike. You guys have never steered me wrong. I will continue to be a customer there.
Reviewed Sept. 12, 2020
As always when I go to the store on West Ridge Road across from the Mall I had the best experience. As much as the brake job was tough because it had been awhile they were very patient and kept working at it to get it done. I truly enjoy having my service done at this store.
Reviewed Sept. 12, 2020
From the second I walked in the door I received outstanding customer service! Brittney was able to get me the exact tire I needed! Even the gentlemans in the back was very friendly! I would recommend the shop to anybody. Definitely top notch
Reviewed Sept. 12, 2020
I had to go back three times before they got my tires right. They put the wrong tires on my car. Very unprofessional. Did not offer me anything for my time. This is not how you do business. I will never be back.
Dear Anthony, we are so sorry for your experience. Our records indicate that the Regional Manager, Rick, was able to get in touch with you and resolve your incident to your satisfaction. If this is not the case we absolutely want to make sure you're happy. Please call us at 914-984-2500 option #2 and reference your ticket number 515260 so we can re-open it to Rick for you!
Reviewed Sept. 10, 2020
The service was wonderful and prompt, and the price was excellent! I was greeted as soon as I entered the premises! The waiting area was clean with a nice contemporary setting. The service rep was professional, friendly & courtesy. Waited less than anticipated! Very, very pleased!
Reviewed Sept. 10, 2020
Steve answered all my questions and was very professional and efficient. I was very satisfied and I will not go anywhere else to get my car fixed. I look forward to getting more work done on my car. Thank you!
Reviewed Sept. 9, 2020
Thank you Justin(?), Austin, Phillip, and Chris. Great job. You were courteous, helpful, and pleasant. Thank you for finishing my brake job so quickly and for running me home and picking me up. I will return when I'm ready to buy tires.
Reviewed Sept. 9, 2020
Gentleman running office very nice and good at customer service. They showed me the broken part and discussed the brake shoes and rotors I'll be needing in near future. I have no complaints, if you have coupons or discounts I'd appreciate them for the brake job.
Reviewed Sept. 8, 2020
With two cars my repairs are done at Larchmont Mavis and I’m very pleased with the service. The location is in close to convenient dining if you have to wait on repairs. The staff will keep you updated on your car.
Reviewed Sept. 8, 2020
I will recommend Mavis Discount Tire Keyport to everyone. The great service, craftsmanship and kindness at Mavis Discount Tire Keyport got me safely on the road again and made my day. A special thank you to Mike and the mechanics that worked on my car!
Reviewed Sept. 5, 2020
I had this set up on Friday and told the ** guy up front that we would be there at 10:30 and to take care of it!! We called at 3:00 and they ordered the wrong size tires! I ask the ** guy before I left to make sure that we all were together. I called back and was told that they ordered the wrong set!! WTH? We finally got everything set by that evening. Terrible customer service.
Dear Jeff, we are so sorry for this experience. We have escalated this incident to the Regional Manager of this location to reach out to you immediately as you are a valued customer! You will be hearing from him today. If you need to reach out to us for any reason please do not hesitate to do so at 914-984-2500 option #2 and reference your ticket #515310. We are eager to rectify this situation for you so you can remain a loyal Mavis customer. Thank you for bringing this matter to our attention!
Reviewed Sept. 4, 2020
I had a flat tire. I looked on-line for a nearby tire service center and when I found Mavis on S. Broadway I phoned and explained the situation. They told me that they would accommodate me. When I arrived they took care of me as promised and were finished in a very short time. The site was clean and felt very safe with all the Covid precautions being taken. I will recommend this service center to friends and come back as needed. Thanks for great service at a very fair price!
Reviewed Sept. 4, 2020
They did an awesome job!! Staff friendly and Tom was so sweet, instead of my son and I waiting for the car to be done he offered to drive us home. Wonderful~ We'll be back. Thanks again Tom! Very professional.
Reviewed Sept. 4, 2020
I got there at 7:45 am and they don't open until 8:00. They still took me in and were very accommodating. They told me I would be out of there in 1 1/2 hours and to the minute I was. I am very satisfied and will be back for more service in the future.
Reviewed Sept. 4, 2020
Took my car in for an alignment. I was given an estimated time of completion of 1 hour & the work was done in 45 minutes. Customer service was outstanding & I've had no issues with performance of my vehicle. Outstanding job!
Reviewed Sept. 4, 2020
I had a great service experience with the team at Mavis Tires and brakes. I would recommend them to anyone to come and get their car serviced there. Great customer service and attitudes ready to help you out. They were quick and very precise with their work efforts that I could’ve tipped them how good the service was. Great job guys. I will definitely be coming back for any of my service needs for here on out. Great first experience. Keep these guys on the team. They work great together.
Reviewed Sept. 2, 2020
I absolutely love dealing with establishments that are no nonsense, no upselling and straight forward. It's a joy to frequent places like this. Mavis Discount Tire in Milford PA is just such a place. Pricing was fair and the service techs know their work. Highly recommend going here for tires if you are in the area and in need.
Reviewed Sept. 2, 2020
The Mavis shop in Farmingdale is great. On my way home from work I noticed my tire pressure low. There was a nail in my tire. They were able to help me right away even after 5:30 PM. I appreciate all the hard work and help.
Reviewed Sept. 2, 2020
Very professional and courteous business. Made my appointment for 4pm and they said might be an hour. I was walking out the door at 420pm. I just had a tire repair but still these guys made it happen quick for me. I would recommend them to anyone!!
Reviewed Sept. 1, 2020
Got 4 new tires for our minivan at a much better price than local dealership. The staff, especially John, were extremely nice and very knowledgeable and helpful. Did not have to wait long at all for our van to be ready. Great job guys!
Reviewed Sept. 1, 2020
After I emailed my survey I went to clean up my wheels (not done after they installed 4 new tires at store) and noticed that each rim had chips in the finish. I called the store and spoke with the acting manager. He would only say that he couldn't see how that could have possibly happened. Didn't seem to want to assume any responsibility for damage to my rims. I offered to send pictures (I live 25 miles away and had already made two trips to get my tires, since they didn't have them the day of my appointment) but, it didn't seem to matter. I was treated nicely on the day of installation but not feeling too great about the tire installation. The technician HAD to see what was happening to those rims. Disappointed.
Dear Wayne, we absolutely want to investigate this claim for you as Mavis's priority is your satisfaction. We must do our due diligence to understand if this damage occurred in our care as accountability is paramount. We have created an incident ticket in our system for you #514402. We need to know which location you visited so that we can assign the ticket to the appropriate Regional Manager to investigate! Please call us at 914-984-2500 option #2 and reference your ticket number. We are eager to assist you!
Reviewed Aug. 31, 2020
Mavis Tire is completely reliable and has always been there for me and the family, for almost 20 years we have been using Mavis. I feel like I get the best prices possible and the staff is always friendly. They are usually very busy, but that's because everyone knows they get what they pay for. Won't let anyone else but Mavis fix any issues I have with my vehicle.
Reviewed Aug. 31, 2020
Dear Mavis Company,
I thought I would leave a comment to bring attention and praise to a fine manager I had the privilege of meeting, located at 36 East Edgar Road, Linden NJ. The gentleman's name, is **. Not more than a few days prior to an appointment I made to purchase two tires, I had spoken to **. I called to inquire if they duplicate master car keys. He kindly let me know they do not, but asked what particular problem I was having. Upon speaking with **, he gave me a solution to my problem. Not only did his solution work, it saved me a large sum of money and time. His display of kindness was greatly appreciated.
**, could have simply replied to my question and ended the phone call. Instead, he showed himself to be NOT just what I consider a valuable asset to the Mavis company, but a man of excellent moral character and integrity. Further, I wanted to show my appreciation by letting him know that if and when the time were to come I needed service, I will "shop Mavis." Oddly enough, a few days after our conversation, I had trouble with one of my tires. I kept my promise, called ** and as already stated, purchased two new tires.
Indeed, this is a long comment, but it gave me great pleasure to write this and to not do so, would not sit well with my conscience. Last but not least, I also had the pleasure of meeting some of Mavis's other team members, and they too, were most kind, and I might add, a reflection of **, the Manager. After being robbed, which included my master car key, it was a most pleasant and refreshing experience to come in contact with such fine gentleman of Mavis.
With deep gratitude,A.M
Reviewed Aug. 31, 2020
My Experience with Mavis was phenomenal as always. The customer service was exceptional and the cost of my repairs were reasonable. Mavis is the only company I actually trust with servicing my vehicle. I always give Mavis recommendations to family, friends and co workers.
Reviewed Aug. 31, 2020
The team was friendly, professional staff the waiting area is well kept! I would definitely recommend this location to my friends and family. This will be my go to store for all my automotive needs. The manager Jeremy was very helpful and knowledgable about my auto needs....All in all great staff and crew. Thanks for all that you all do.
Reviewed Aug. 31, 2020
Darryl and the staff at the Denham Springs location are always friendly and helpful. I trust them completely with all of my vehicles. They are very knowledgeable and explain repairs in lay terms. It's great to know I have a provider I can depend on.
Reviewed Aug. 31, 2020
Customer service was great, they worked on the car quickly, but when I left the car with them they did not call to tell me what's wrong with it and how much it will cost to fix the problem. They just fix it and given me a bill to pay.
Reviewed Aug. 30, 2020
They took me right on time and kept me updated to the progress of my repairs. The waiting area was very clean and everyone was wearing masks. Dale explained exactly what was done to my car. I fully trust their diagnosis and highly recommend Dale and his team.
Reviewed Aug. 30, 2020
I experienced a tire blowout on my commute to church. I was able to call, make an appointment and purchase a new tire within a timely manner. The staff was very helpful and courteous. I would highly recommend Mavis Tires. Thanks.
Reviewed Aug. 30, 2020
Mavis Chester employee Sean was able to fix a strut/stabilizer problem that not even the the dealer's mechanic could figure out. This is a great group of people and they will get ALL my tire and suspension business in the future. Keep this Chester team together...please! Thanks. P.S. You don't do engine work too, do you?
Reviewed Aug. 27, 2020
Wow prices are a lot cheaper and quality amazing. Staff was nice and even funny. Sara was very informative and listened to my questions and answered. I shopped around many other companies and Mavis blew away others in service and prices by far.
Reviewed Aug. 27, 2020
I booked an appointment for my breaks! I took it in and left it with them, they then called and told me what need to be done in a fair amount of time! They did a great job fixing it and were very friendly! Will definitely recommend!
Reviewed Aug. 26, 2020
Tires were purchased from Wal-Mart. Since this department is closed, we chose Mavis to service the tires. Once quick phone call and vehicle was services within a couple of hours. A really good first impression and experience with Mavis Tires at University location.
Reviewed Aug. 26, 2020
I would like to Thank the store manager Dave and his crew for making this experience so pleasant by explaining everything to me. They were very professional, polite and courtesy. It was a great experience and do to them being kind. I will always use this company with Dave.
Reviewed Aug. 24, 2020
I am extremely pleased with Buddy and his teams performance! They communicated and executed as a unit. Alignment diagnostic was free! They mounted and balanced my tires and even pushed passed normal operation hours to complete an alignment. They educated and kept me informed throughout the entire process. Five stars all around! Thanks again!
Reviewed Aug. 24, 2020
I give Mavis 5 stars because the are great, you are greeted with a smile, the prices are right and there's no question about your vehicle they won't answer or help you with. They are very honest and the office is clean and smells good.
Reviewed Aug. 24, 2020
They were extremely Honest about what needed to be completed. Faster than the ETA of the labor time. Fulfilled my request and even gave me advice on how to go about fixing something for my car that they were not able to fix at the time. They did not charge me for this. Applied all of the discounts without me asking.
Reviewed Aug. 24, 2020
Ken & Tyrone are simply the BEST???? I live in Manhattan & travel to West Nyack Rte 303 to get my car service. Because of these two guys & the service render and the Quality of service and the professionalism.
Reviewed Aug. 23, 2020
A rear tire had lost a few pounds of air. The repair was simple and inexpensive. It took longer than I expected but that's OK because it was done right. The staff was courteous and the waiting area was fairly clean. The facility is being remodeled so there was some disarray.
Reviewed Aug. 23, 2020
It was not communicated to me how long the process would take but the wait time was not long. I had 9:30 a.m. appointment and Ieft around 10:45 a.m. Also Andrew was terrific. He promptly addressed a concern prior to my appointment.
Reviewed Aug. 23, 2020
On 8/21/20 I took my vehicle to your business to repair a flat tire; while there I decided to get an oil change. I had to leave the vehicle for a few hours. Upon getting it back I was very happy and even recommended your service to my brother and a neighbor. On 8/23/20 I went outside to find a flat tire. I checked the tire I had previously marked and found the nail was still in the tire. Apparently it had only been aired the first time. I took it back and received a disingenuous apology; and was told I must leave it for a several hours, thus missing church this morning. I am very dissatisfied and will definitely correct those recommendations.
Dear Joseph, it is not acceptable that the location did not properly repair your flat the first visit. Your time is valuable and we are eager to make this right for you. We have created a ticket in our system to the Regional Manager, Brian, who will be in contact with you immediately. If you need to call us for any reason please feel free to do so at 914-984-2500 option #2 and reference your ticket #509980. We truly apologize and hope that after speaking to Brian you will consider giving us another opportunity to better serve you in the future!
Reviewed Aug. 23, 2020
Excellent customer service from Donald ** and his staff, thank you. As a customer, I greatly appreciated their dedication in satisfying me and going above and beyond. This is my go to place from this day forward. I will definitely tell all my friends to stop by Mavis on East/West Connector.
LaVonda
Reviewed Aug. 23, 2020
I needed my brakes done. They gave me the approx price (which turned out to be accurate) and was honest and on point about the time my car would be ready. Definitely will recommend to family and friends! Danny understands customer service and time constraints. Brakes work great!

Reviewed Aug. 23, 2020
Uneducated mechanics. Mavis sales gimmick, they give you an outrageous estimate then tell you “oh we can do it for half that"... Seems shady... Stay away. Go to Village Auto. You won’t have the problems you will get dealing with Mavis.
Reviewed Aug. 22, 2020
My car was serviced on Aug 21, 2020 at approx 12noon. My desk service team member was Jay. From the moment I explained why I was there, his calming friendly professional manner was above and beyond what I have seen in other shops. He is truly exceptional. He also had my car done in record time and treated me like royalty. Please reward him. OUTSTANDING!
Reviewed Aug. 22, 2020
My first time to buy tires as my husband is sick. The experience was fine. The waiting area was great and clean. Everyone had masks on. Jim at the desk was very accommodating. The wait wasn't too long. Would recommend Mavis Tires to my friends and neighbors.
Reviewed Aug. 22, 2020
The car was done in less time than expected and everyone was so helpful and friendly especially the manager Alex. The car is now running better than ever and I couldn’t be happier with the quality of service. I will be back for future service on my vehicle.
Reviewed Aug. 21, 2020
Sal, was friendly got what I needed done and was fair and showed concern for the work that was ahead of them all. Dave, was also great and careful with my vehicle...even tho it was a pain in his **. Well done. Will be back with my Subaru Baja for other repairs.
Reviewed Aug. 21, 2020
The team at the Mavis in Kinderhook, NY awesome. They continue to impress me at each stage of the work. They are very professional and nice to do business with. I strongly recommend them for your local tire, or NYS Inspection needs.
Reviewed Aug. 21, 2020
Dreak did a great job on my and got me out in time and everything went great and I will be back to see them. He had kind and friendly service. He let me know that my tire was the wrong size and found me the right price.
Reviewed Aug. 20, 2020
My visit was very pleasant. Usually with mechanics they try to oversell you stuff you don't need. They actually worked with me and explained everything to me. The manager came in the waiting room to check in with me and explain the progress with my car.
Reviewed Aug. 20, 2020
Trey really went out of his way to get me in and back on the road. Called me several times to let me know what was going on and even recommended not changing tires right now when he could have just put new ones on. They service all three of my cars.
Reviewed Aug. 20, 2020
It started with tire replacement and spiraled into a complete disaster. They replaced my tires, but the tires lost pressure. I took it back to be sealed again and again. To make a long story short, they replaced my calipers, rotors, brakes, struts, rack and pinion- this was $2000 later. I picked up the truck only to find a noise coming from the front tires of the car, I drove the truck days later and it broke down. As is turns out, the transmission is ceased due to damage done while repaired at Mavis, the Mavis mechanics did not tell me that they damaged the transmission lines and tried to conceal it with rubber hosing. The rubber hosing did not hold and leaked transmission fluids which led to further damage. The transmission needs replacement which is going to cost thousands of dollars. I am completely devastated, I had intentions of looking after this truck so it would last me, but instead they have ruined my vehicle.
Reviewed Aug. 20, 2020
I usually visit another Mavis Tire location for service. Today I tried a new location and I must say that I was impressed by the level of communication and customer service that James provided. Today anything that could happen did- short staff and a neighborhood power outage (was only 2 minutes), yet it took close to one hour for the systems to fully go back online. Yet James remained professional, and kept updating me with the status. I understand James was filling in today and actually works at another location (not sure which one), but hands down made my experience of visiting a new Mavis Tire location pleasant.
Reviewed Aug. 19, 2020
I received outstanding service during my recent visit to Mavis tire. I failed NYS Inspection for brakes yet they went out of their way to get me fixed and out the same day. They are not a 8-5 shop. They were there after 6 and with a smile too! Their rates were extremely reasonable and there were many coupons online that had you save even more! A very enjoyable experience for sure! Highly recommend!
Reviewed Aug. 18, 2020
On August 18 2020, I tried a new location to fix my tire. The location is close to my house but I have never tried it. I was met by a employee named Rich. I first went in early morning to find out some information and returned later this day to have tire work done. First I was impressed that he remember me and what car I came in the first time. Second the service was amazing. This is a place you can count on to be treated fairly and with respect. I found my new place for service needs. Thank you Rich.
Reviewed Aug. 18, 2020
Very honest in their evaluation of the condition of the car. Replaced only the ones need changing. Doesn't scare nor pressure the owner of the car to replace parts. The place is reasonably clean and has no smelly toxic fumes. Very comfortable in the waiting room.
Reviewed Aug. 18, 2020
Great service and very professional, everybody was professional. I always have a great experience at this location and my car completed on time with no wait. I have never had a bad experience at this location and with recommend this location.
Reviewed Aug. 18, 2020
Got a flat on a Sunday morning. Left my car in the lot and used the Dropbox for the car keys. My tire was patched and the car was ready for pickup that afternoon. Very reliable and friendly service, and extremely competitive pricing. Thank you, Mavis of Metuchen, NJ!!!
Reviewed Aug. 18, 2020
Shea the store manager was efficient. He did not make promises he could not keep. His team got my vehicle in and out in under 2 hours. I didn't feel as if I was taken advantage of being a female. Great job Cortland Mavis tire, I would gladly recommend this establishment to friends b and colleagues.
Reviewed Aug. 18, 2020
I was very satisfied with the work and service provided by the staff. They were helpful, knowledgable and caring. My car drove much better after leaving the facility. I would certainly recommend Mavis tires to friends. I would also urge management to continue offering affordable prices.
Reviewed Aug. 17, 2020
Dude up front with the dreads was cool, calm and offered great customer service. I was helped right when I walked into the store. Our car was taken to the back without any problems, and less than an hour brought back out. Thanks.
Reviewed Aug. 16, 2020
The manager and Grant were very nice and helpful! Very impressive customer service. This was second time in last few weeks we have gone to them and we continue to go! They called with updates about car, it was finish in the timetable they told us.
Reviewed Aug. 15, 2020
I drove an older car and everyone always takes advantage of that fact. Mavis of Hazlet never does. They do what I ask and don’t treat me like an idiot. I love going to them and will always continue to.
Reviewed Aug. 15, 2020
Thank you for straightening my rim. I am grateful. I will be back in the near future for more repairs on my car and my family’s cars then price was very fair. I still have to come back to have my headlight bulb replaced and an oil change.
Reviewed Aug. 15, 2020
Dropped my car off to have suspension looked at. Staff was very courteous when I explain the symptoms. After inspecting my car, the manager informed me that my brakes and struts needed to be replaced. I gave to ok via phone and asked for pictures of worn parts. Manager agreed. Got my car back....works great....Saw the pictures....parts were indeed VERY shot. Really appreciated the store manager's positive attitude and offering me the coupons up-front.
Reviewed Aug. 15, 2020
Great customer service skill. Mr. Dexter was so nice and polite. Outstanding service. I will truly recommend my family to this company. Friendly atmosphere and very helpful toward my needs. Detail work was so professional. This will be my number one place for my vehicle.
Reviewed Aug. 14, 2020
The whole crew was very helpful and lobby was very pleasant and clean and the manager was very knowledgeable and helpful with my warranty I had on my tire and took the time to explain everything that was going with my car.
Reviewed Aug. 14, 2020
Dayvon and Eric were awesome! Very professional and great energy. Techs were great and really got my car out on time. All employees had on mask and gloves and made it a safe environment while I waited for my car to be done. Will be back soon for service.
Reviewed Aug. 14, 2020
I would definitely recommend Mavis to a friend. The staff were very friendly. They kept me updated on the services of my vehicle. What I liked the most, other than their professionalism, is that they did not try to pressure me into getting unnecessary repairs to my vehicle. The entire staff was very courteous and helpful. I will definitely continue to use Mavis for services to my vehicle.
Reviewed Aug. 14, 2020
Everyone was great! Mike did wonderful rendering customer service and recommendations. The oil change didn’t take long and everyone was so nice. I always like coming to this location to get my car serviced. I definitely needed windshield wipers. Lol. Thanks again.
Reviewed Aug. 13, 2020
Excellent service that was very quick and very affordable. There’s never a good day to need to replace your tire, but they made it as painless as possible. I had never been to Mavis before, but after this, I will definitely be back every time I need anything for my car.
Reviewed Aug. 13, 2020
I am already totally impressed with Mavis on Mount Hope Avenue in Rochester NY. They scheduled my appointment to fit my schedule. They looked up what tires I needed without me leaving my employment to go outside. I have not even been in for the repair yet. Such great customer service. Mavis Keep up the great customer service. I tried for weeks to get into another company and they gave me the run around. I am sold by Mavis's easy going customer service with even had the work done.
Reviewed Aug. 12, 2020
Great service and pleasant people to deal with. Job was done on time. The price was in line with all others great employees. They made it convenient for drop off and pick up. Been dealing with the same place for 20+ year.
Reviewed Aug. 12, 2020
The service I received at Mavis Discount Tire this time around was absolutely excellent and the manager Matthew could not have been more helpful. The service technicians knew exactly what I needed and didn’t try to sell me on anything more than what I needed which is very important to me. I trust Mavis discount tire. They have always done the right thing by me and I highly recommend anyone trusting Mavis discount tire. I do not usually write reviews but I just felt I had to based on the experience I had with the purchase of tires and brakes and oil change.
Reviewed Aug. 11, 2020
This shop is an excellent value for products and services. The staff are all friendly and professional. They let you know how long the work will take and keep you updated along the way. My “go to” shop for tires and other services like oil changes.
Reviewed Aug. 11, 2020
The team at Mavis in Chester NJ were extremely helpful in correcting issues I was having with my Tire Pressure Monitoring Sensors on my daughter's Jeep. They addressed the issue right away and did so well under budget. Now she is off to school safe and sound, two thumbs up. Thanks.
Reviewed Aug. 10, 2020
Fantastic people that made a flat tire during the tropical storm a no-hassle issue. Gabby was great even though she did not internet service, she still was able to take care of my needs. Two days after it was fixed she called to make sure I was doing okay.
Reviewed Aug. 10, 2020
Bought 4 new tires and 4wheel alignment! Excellent professional service. They were very careful when I told them I had my rims painted. Very happy with their service! Ask for Russ!!! Definitely would recommend. Great selection of tires to choose from with competitive prices.
Reviewed Aug. 8, 2020
The service was great and the price was the best I found in my area!! I was informed of all my issues and was treated with respect and timely. I was informed of what I needed immediately and what could wait until my next visit. I felt no pressure to have unneeded work done!
Reviewed Aug. 7, 2020
I had a wonderful experience with the employees at Mavis. They were very respectful and caring. I would recommend them to everyone. They were helpful and informative when I needed that. They were honest and not out just to get money. They even gave me a ride home when I didn’t have anyone to come get me. I live thirty minutes away and they didn’t even hesitate. Great place of business.
Reviewed Aug. 7, 2020
My experience was great, I needed to replace 2 new tires for my car and they were very professional in details of guiding me to the best quality. They take their time to make you feel happy. They get the job done as they say, very impressive. Thank you.
Reviewed Aug. 7, 2020
Excellent quality workmanship, and customer service..Timely work completed, explaining everything done to vehicle in a compassionate manner.. Keeping cleanliness and social distancing a priority, as well as satisfying the customers in a timely manner. MAKING contact with customer on wait time with efficiency.
Reviewed Aug. 7, 2020
Nothing like heading home from a long day just as every tire shop is closing with a flat. These guys were great. I was in and out & they were super friendly. 100% recommend!! They’re open late which is convenient!
Reviewed Aug. 5, 2020
Went there on a Sunday after exhaust failure, the manager Glenn worked up an estimate and even got the parts ordered so they could have the car ready on Monday as I was going out of town. Pricing was reasonable and the tech performed the work without replacing the whole exhaust. Would recommend them over other name brand stores.
Reviewed Aug. 5, 2020
I was extremely impressed with the customer service that I received. The staff was friendly, courteous, and did not pressure me to buy additional services. The maintenance done on my vehicle was handled in a timely manner. I would highly recommend this company for your future needs.
Reviewed Aug. 4, 2020
Honestly, was far better than expected. Believe it or not, I’ve never bought my own tires before and I didn't really know the process (I've only ever replaced tires as they got punctured, never a full set of brand new!). The online shopping process was easy, though I wish there’d been even more comparison information between the tires. Did I get the best tires for me? Maybe! Am I happy with them? Absolutely....and of course, the folks at the Danvers, Massachusetts NTB are ALWAYS some of the kindest, most patient, and knowledgeable staff people anywhere. They explained run flat tires for me in a way I understood! Very cool. Will always recommend, and am very pleased.
Reviewed Aug. 4, 2020
Dan and Shelley are always great. Extremely friendly and completely fair and honest about what’s going on with my vehicle. They never try to put me into parts or services that I don’t need. Always feel confident driving away when I leave Mavis.
-Mike
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavis.com


