Mavis Discount Tire Reviews
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About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Mavis Discount Tire Reviews
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Reviewed Nov. 20, 2018
I have been going to this business for a number of years, and I am very satisfied. I will continue using their services, to do my oil changes, and battery replacements tire rotations, and I also have a Ford Explorer that they maintain as well.
Reviewed Nov. 14, 2018
I’ve started supporting Mavis tires since they opened a location in the nearby shopping center 2 years ago. Previously we trusted the Tire Corral company in our town. They are great but their location was much further from our home. In the past 2 years we’ve purchased 14 tires for 4 of our vehicles. This past September I had 2 front tires replaced on 1 of my cars. I suffered a flat on one over the weekend. The lug nuts were so tight I literally bent the factory issued lug wrench trying to loosen them. I was unable to remove the tire to change to my spare. I called them and they were just closing at the time, however the associate I spoke with informed me that they would check the torque on them before replacing it. I had to have the car towed to their location.
To that point. When I went back to get a resolution. The associate went out to my car with a large socket wrench. When I asked about him checking the torque strength he stated that they use a specific tool for each model car when they replace tires, and that they couldn’t check the torque when removing the lug nuts. So I asked, "Was the associate that told me otherwise lying." He stated that he was probably confused. Anyway it took him considerable effort to loosen the nuts, & 1 of them was so tight he said they would have to use the power tool to remove it because the metal nut swelled.
So with all this, I was told that all their mechanics perform their jobs by the book, there’s no way that they can make a mistake. They generously gave me 1 lug nut free of charge. And as the tire isn't on a discount promotion at this time, they offered to replace it for the same price I paid in September. We will be taking our business back to the Tire Corral in Blackwood.
Reviewed Nov. 12, 2018
HORRIBLE! A NIGHTMARE dealing with Mavis. I ordered 4 new Snows at (upper) Central Ave store (Mike) Albany, NY. I drive 22 miles to my appointment. Store tells me "NO Mike" there... then said, "NO order for you." They send me to (lower) Central Ave store in downtown Albany. NO MIKE? NO TIRES? NO ORDER? A freaking NIGHTMARE. As a 2nd storm approaches - I live on a mountain, I still have 4 bold tires! The GOOD NEWS IS: I'll never have to go through this ever again! Because I'll NEVER EVER even try to buy tires at ANY - Mavis Store ever again. GREAT way to lose business, MAVIS!
Reviewed Nov. 12, 2018
I had made an appointment online for the Hamburg NY new location earlier in the week to have new tires put on my daughter's vehicle. The appointment was for 2:30 pm and we arrived about 15 minutes early to have time to pick out tires. We went up to the desk and said we were here to have new tires installed and the man immediately said "not today" and then I went on explain I have an appointment and he said, "Looked it up" and did state my daughter's name so you know the info was in the system. He then showed us tires and we picked the tires and he went on but cannot install them today.
And I stated, "But I have an appointment" and he said so did everyone else there. I was like, "Excuse me but what does that have to do with the fact I have an appointment." I told him I made the appointment online and have the confirmation and the other guy there then said, "We cannot manage the appointments made online." I was like, "Well then why is that an option."
However, my daughter had called the day before and spoke to someone and explained she had appointment for tires and could she add an oil change and it was added and nothing was said at that time that they could not keep that appointment. The other guy as I kept arguing I had an appointment and expected to have the tires installed then stated you can sit here and wait but probably not going to happen.
The thing that bothered me the most I feel is that they kept stating not going to happen today and when I said I have an appointment their rude response was not going to happen today and everyone here had a appointment too. Well apparently you have a problem. There was no empathy to my situation that I had an appointment and had the printed confirmation and that my daughter had called the day before and spoke to someone to add the oil change. All I got was not going to happen today.
The whole issue could have been handled differently and perhaps could have offered another appointment and perhaps given a discount or free oil change for my inconvenience which was clearly an issue on their part. I think that their corporate office should send out some "secret shoppers" to go and see how rude and ignorant their workers representing their company are. They say word of mouth can be your best advertising OR YOUR WORSE. Guess it will be their worse as I will be sharing my story with everyone I know.
Reviewed Nov. 11, 2018
On the 5th of Aug, 2018 I stopped by at Mavis Tire Shrewsbury, NJ after the car had stalled on the FDR drive in New York to have Mavis Tire of Shrewsbury check into the issue. They said, (Dominic and Ken) I needed a new “cam” and it would cost $438.00 and added it would take 2 hours and 20 minutes to do the job. I told them I would be back on the following day, I had to drop someone off in Newark.
On Monday the 6th I drove to Newark NJ and brought the car back into Mavis Tire Shrewsbury, NJ to have the cam put in. At that time Dominic and Ken said that while they were in that area of the car I should also get a new water pump and a new timing belt. They said it would cost 6 hundred and change, after some negotiation they agreed to do the work for $525.00. I had asked them if I would be better off just trading the car in. They said there was no reason to trade the car in, Honda Civic is a good motor, they added it would be good for another 200,000 miles. I gave them the car and keys then waited. They were aware I drove for a living and the car is essential to that end.
I sat there that day and the 2 hour and 20 minute job went all day and I was told the timing belt was put in backwards… (Putting a timing belt in backwards is impossible.) The mechanic that was working on the car had his father kindly take me home and mentioned that tomorrow the car would be done. I arrived at Mavis on the 7th of Aug. about 10AM. The car was still up and I ended up getting a new story about problem with a spring missing from the parts they order and a new one was coming in! The part arrived and still there were problems… I left there late in the day. Oil was everywhere under the car.
The 8th I called and was told that parts were ordered and coming in and to call back around 11AM. I would follow up each day sometimes twice when I was asked to. Every time I called I got a new story and new parts were coming… Finally, Pauli the manager, told me that the mechanic blew the engine by applying too much pressure to the oil and the head gasket was blown and oil went into the 3 cylinder. Pauli told me at one point the new head arrived then later it was the wrong one and another was coming in the next day. When it came in it was the wrong size. Later, they did manage to get the car running but it was missing. Now it has been near 3 weeks I have not been able to work because my car is not fixed and I am still getting stories when I call or stop by.
On Aug. 24th I called, Mavis Tire Shrewsbury, NJ, spoke with Ken first. I expressed that I no longer want to speak with him, he never lives up to his word and from what I can tell he is used to put customers off. I told Ken that I want to speak direct with Pauli. Pauli of Mavis Tire Shrewsbury, NJ gave me a new story about a lot of parts for the head that is on order and still nothing has been done! He said to call back at 5 PM Saturday, I did and was told the parts came in and the head was being sent out to someone else to repair. Pauli added that the head would be back Monday at 10 AM and the car will be reassembled and I would have my car “as is” a clear signal that it will not be made right.
I question that the car will actually be brought back to ever ride the way it did before bringing it to Mavis Tire Shrewsbury NJ. After this amount of time it seems very clear that Mavis Tire Shrewsbury, NJ destroyed my car and it is clearly beyond their ability to repair! Well the car was not done. I spoke with Dominic the only one there that is straightforward and takes ownership for mistakes. He said the head would be arriving late in the day. I stopped by the store about 5 pm Pauli said the head was in and I would have the car back Tuesday by noon. Pauli, told me the 3 different stories as I stood in front of him. This prompted me to file a complaint with Better Business. I have no trust in anything Pauli says.
One evening Pauli called me and said the car was purring like a kitten, I was surprised. He said to come in tomorrow to take it and we would speak later in the week. I went in and Dominic was there saying "Hey Bob, let's take the car for a test drive." We both got into the car and I went to start it... It took three tries before the car would turn over! I stepped on the gas and the car hardly moved. Stepped on the gas a bit more and the car moved forward slowly. Dominic, was completely embarrassed and said "Stop, Please just stop the car. I would never let a car out in this condition!"
I have been told 7 different stories about the head. 3 stories about the timing belt parts. I was told Pauli was in the shop when he was standing right next to Ted, typical put off… I was told I would get a callback several days and not once did I receive a callback. Lots of stories and NO action. I have never seen such an unprofessional group. The car is a 2003 Honda Civic. It had 77 thousand miles on it when I purchased it. It had about 113,000 miles. I installed new shocks, brakes, air conditioner, and much more.
During each repair I was told what a great car it is. I have lost $750.00 per average week X 3 weeks and a $1900 sign up bonus with Uber. I had to use taxis ($20.00), and rented a car ($94.10 x 2 plus 93.49) to take care of necessities while I was being fed stories from this branch of Mavis Tire. I want to be made whole with a replacement Honda Civic with like mileage in good running order 2003 or newer plus reimbursed for my losses. And these folks offer me 500 dollars for breaking the car! I told them no! I don't wish to take this further but...
Reviewed Nov. 2, 2018
I went into Mavis to replace a valve stem. Long wait and poor results. Mngr spoke to me about my valve stem options, but never spoke to me about a couple of punctures in my tire. After an hour and a half service, I received my tire, which was installed backward, and terrible patchwork that causes my tire to fail NYS inspection. I don't recommend the Latham, NY store.
Reviewed Oct. 19, 2018
Awesome service. Really went out their way to please me. Totally satisfied. I got more than I expected. Customer service was really great. I went in expecting one set of tires but they accommodated me with better tires than I can bargain for. They even went out their way to put air in my spare tire in the trunk. I was ecstatic to say the least.
Reviewed Oct. 9, 2018
I was to Mavis Tires about 20 years ago just for tires. They proceeded to tell me I needed all this work on my car (which I had done a few days before). I told them just to do my tires and I would never come back again because they were trying to get over on me as a woman. Well I came back for a wheel alignment and 2 new tires and what a difference in this place!!! They were extremely nice, did what I came in for and at a decent price! I told the manager I would definitely put in great review because they certainly deserved it this time!!!
Reviewed Oct. 6, 2018
I’m currently at Mavis Tires locates on N. Olden Ave. In Ewing N.J. I arrived at 8:10 am to have front brakes with rotors installed in my truck. After waiting for 2 hours, the attendant tells me I needed rear brakes as well and that he had to order the pads because he didn’t have them in stock. That’s fine I replied. He told me they had just arrived, however 20 minutes later I see the C&M Auto Parts driver pull in to deliver the parts. After waiting for another hour and a half he comes back out and states that he didn’t like the way they fit so he called and ordered more. 30 mins. Later he comes back out and states that I’ll be done momentarily. Another 30 mins. Passes and I go out to look at my truck only to see that both rear tires are still off. I’ve now been here for 4 hours for a simple brake and rotor job. Never again will I come to this location. By the way the site manager's name is Eugene, who also happens to be very short tempered.
Reviewed Oct. 2, 2018
Here's my story! I went to Mavis in New Hyde Park. I spoke to Nick the service manager. I told him I needed 2 rotors, 2 drums and brake pads for the front and rear of my car. He gave me a price of $300.00 for the whole job. I agreed to this. After the job was done I now have a price of $706.04 W.T.F. I told him before the job was done, three times what I wanted and he still said $300.00.
Now after the work was completed he says it was $300.00 for the front and $300.00 for the rear. That's not what he told me in the beginning. It's a whole new story now! I feel I was cheated. If I knew it was going to be over $700.00 I would have gone to my mechanic. He would have charged me under $400.00. I should have had him write me the estimate before he started but he seemed to be a down to earth kind of guy but I was wrong! I feel I was lied to and am not happy about this. I will not be going to Mavis Tire anymore. They lost a good customer. Warning. Make sure you get a written estimate before the work is done or you will be sorry!!!
Reviewed Sept. 26, 2018
Bought tires on May 15, 2018. Was to get the prepaid card in the mail. Never sent. Contacted them 5 times. Last 2 times they said it was mailed. Still never got it 4 months later! Sent paperwork to them 3 times and emailed forms twice. Still no $100.
Reviewed Sept. 23, 2018
Overall the experience at Mavis Tire in Ramsey NJ was good except for one thing. They took my valve caps off my Porsche Macan’s tires. When I went back to retrieve them the manager said, “We don’t have any of these.” Ridiculous but true. I now have to contact my Porsche dealer to get new ones. Maybe I’m being picky but I feel this is unacceptable and most of all unprofessional.
Reviewed Sept. 15, 2018
I had purchase 4 tires during Black Friday, so I made an appointment to have my tires installed at the store in Mavis Discount Tire 235 Prospect Ave. West Orange NJ. The service was provided. No issues, no phone calls stating anything wrong with the installation. Well today I had a flat tire. When I removed my wheel cap. Surprise. 1 wheel stud was missing a nut and the other was broken. So I was driving the whole time with 3 nuts holding my front tire. I understand things happen during installation. All it was need it was a simple phone call, stating that a broken part need it repair. Not only was it lack of integrity but also my life and the life of any person as a passenger on my car was put in danger.
Reviewed Sept. 10, 2018
I dropped off my wife's car for an oil change. Her number was on file. They called her and told her the car needed a new serpentine belt and the power steering serviced. She told them she'd need to talk to me about it. When I showed up -- SURPRISE -- the power steering service was never mentioned. They gave me the hard sell on the new serpentine belt and I caved against my better judgment. I wish I hadn't, considering they had just tried to scam my wife into buying unnecessary service. They used synthetic oil on the oil change which I didn't ask for, and added an additional 14 dollars labor(?).
How does a regular oil change come to eighty-five dollars? It does when Mavis thinks a woman dropped the car off and they can also add on power steering service that isn't needed. They didn't even reset the Check Oil light, and lied to me and said that they did. I had to reset it myself so they cheat men, too. They just cheat women worse. They are slimy and take advantage of paying customers. At least now I've learned to avoid Mavis Discount Tire at all costs. Push your car somewhere else. Especially if you're a woman. Consider yourself warned.
Reviewed Sept. 9, 2018
Here is the story about last three visits (from June to August, 2018) at Mavis Tire, Riverside, Connecticut store: I needed to change all of my BMW 535i run flat tires. I wanted all season tires instead of summer or winter tires. I later found out that they put new summer tires. When I asked why, they said that they couldn’t get all season tires. When I asked why they did not ask me before replacing tires, they had no answer and they did not even apologize for their mistake. I wanted to have that fixed and their answer was there is nothing they can do now. Unbelievable!! I changed my brake pads & rotors for the same car, BMW 535i, with them. I noticed car was shaking when applying the brakes. I took the car back to them for fixing and they seem to have fixed it. The problem is back again after another 800 miles of driving the car. Not sure how many times I have to bring the car back to them.
My mistake to go to them again for changing my Lexus IS250 brake pads and rotors for front and rear. After I got my car back, I noticed that there was smoke coming out of left rear tire. I took the car to them and their standard answer was that this happens for first few miles. When the smoke did not stop, I took the car back to them. They had to fix the brake issue to have smoke go away. After about couple of hundred more miles, we find that the car is driving heavy and braking action is weak. I asked them what is wrong with the brake and what is the quality of brake pads/rotors have they used. The standard answer is that this happens a lot with any moving parts. Not sure, if there is possibility of legal case against them for exposing people to dangers when they do this kind of lousy brake jobs. My recommendation, if you care for your car and safety, stay away from them.
Reviewed Sept. 5, 2018
I went to Mavis in March of 2017 to have 2 front tires put on. During that time they said my driver side lower ball joint needed to replaced so I said, “Go ahead and fix it.” 13 months later I heard a noise from my front end. I looked into and it was coming from the ball joint. I noticed that there was a tear in the rubber part already. I called Mavis. They said they only warranty stuff for 12 months and of course it's month 13. They told me to bring it in any time they will look at it and give me a discount. I brought it in on a Monday they said they couldn't look at it till Thursday. Really that's not anytime.
I then called customer service and they said the district manager would call me back and never did. I emailed them and they opened a ticket for me saying someone would get back to me. I waited 2 weeks responded to the email and they said my case has been closed even though I got no response. So I did it again and lo and behold 2 weeks later same thing. I've never heard back from them ever. They are horrible.
Reviewed Aug. 4, 2018
I called for an appointment with Mavis in Carmel, NY on Tuesday July 31st, 2018 to schedule an inspection for my car on Thursday 8/2/18 at 6:00pm (as Mavis is open late on Thursdays). I indicated I would be waiting for my car and was told that was no problem. This call was meant to set up a time/appointment to have my car attended to. When I got there on Thursday, there were many cars there and when I went to the counter I was told I may wait for my car as late as closing time at 8:30pm. (2 1/2 hours for an inspection that I called ahead for.) I decided not to wait and asked if I can schedule for earliest appointment on Saturday morning (8/4/18). I was told to get there at 7:45am. When I arrived a few minutes before 7:45am, there were many cars in the parking lot. Some of which there were people waiting (it was pouring rain) and some cars were empty.
There was a man standing at the door (waiting for the doors to open at 8am), with an umbrella. So I took my umbrella and stood with him in front of the door waiting to enter. When Mavis opened the door at 8:00am, the man and I entered first. This caused people to start yelling and fighting with each other. I feared it was very close to becoming "physical" and that someone would get hurt. There were a bunch of Mavis customers arguing over who should come first, people who were there waiting in their cars since 7:15am or the first people at the door with their umbrellas. This was a scary scene (I actually felt myself shaking in fear). The man who I'd been standing with outside the door went to the counter first and he took the brunt of the hostility from a few other men. I was next to go to the counter. One man calmly said to me "Miss, you also cut the line". I simply told the man, I have an appointment. I was not confronted again.
This all being said, Mavis needs to get their act together and not let customers have to decide who should go first. This is very irresponsible to run a business this way. Mavis needs to respect their customers better than this and keep scheduled appointments and have clear boundaries of what customers should expect. One idea for example is if Mavis is telling everyone to come in at 7:45am and it is first come first serve, then each car entering the parking lot should have to stop and take a ticket with their number on it. I think this would be a system everyone can understand and it would work well.
Reviewed July 29, 2018
I like Mavis and have been going there for 10 years or longer. They're very good. I do new tires with them and use their other services. Their customer service and communication are good. Moreover, they do a good job and they look out for their customers. If they have a coupon, which they usually do, they apply discounts to my service even if I have no idea about it. They just do it and then they call me.
Reviewed July 23, 2018
When I had my car serviced there, I felt that the service rep spoke to me like I was an idiot! Just because I am a woman does not mean that I don’t know anything about cars. When I told him a gasket had blown on the thermostat housing he said, "Oh you mean the clamp?" Every time I said something that was informative, he repeated something entirely different as to try and confuse me. The pieces were outrageous and when I picked the car up he showed me the things the car supposedly “needed!’
First on the list: windshield wipers - which were BRAND NEW very expensive blades that had been installed ten days prior. He went on with other items but after the wipers I stopped listening because I knew then he was going for the fluff! Very very disappointed in this trip there. In the past I had been extremely satisfied, but I truly believe that it depends on which rep you deal with. How sad that they can’t all be honest! I felt that because I was a woman he didn’t feel the need to be honest and just said anything to me! Looking for new mechanics!
Reviewed July 19, 2018
I went to the Flemington Mavis Tire Discount yesterday because my car was sluggish in starting. (I am staying with my parents this summer and my father recommended me to go to Flemington Mavis.) My husband checked the alternator (was putting out 14.5 volts) and changed the battery (rated 500 CCA’s). My husband left because he got activated with the military and he will be gone for at least the next 6 weeks so he told me to get the car fixed, said to tell them it’s the starter or solenoid, and to give the mechanic this information. I told Mavis this when I got there.
They looked at me like I was ridiculous to have given them this info (asked where I got it from) but still checked my car. In about 20 minutes they came to get me and told me the car is fine and that nothing was wrong. I told them well why is the car hesitating to start? The one guy told me to try starting it. And I did. The guy said it sounded fine-and had the manager agree. So I left because they were obviously no help. I went home to try to figure out where I should go next and when I went to start my car it wouldn’t turn on. It was completely dead. I had to get it towed and I called Mavis to see what they could do for me. They didn’t care so I towed it to Honda. What was wrong with it? The starter. Honda is replacing it for me right now. My parents will never come to your store again, and obviously, neither will I.
Reviewed July 16, 2018
Mavis Tire just opened up in Elverson and we’ve been going to them for inspection aside from buying tires. When we had a flat, instead of taking the car down to the dealership which was about half an hour to 45 minutes away, we went to Mavis Tire which was 10 minutes away up the road and we’re very pleased. They were very professional and friendly. They took us in right away and did the tires while we waited. It was a very quick service. Our experience with them was outstanding. We took some of their business cards and since then we’ve been handing them out to the neighbors.
Reviewed July 10, 2018
I've been a customer of Mavis Tire for a long time now and my experiences with them have been very good. They know what they’re doing and when I have a question, it’s always answered promptly and I understand it. Their reps are very helpful and I am impressed with their training and knowledge. In my last visit, I had a number of things done and their guy took one of the things out but the manager brought it back. He said, “No. The alignment is not what I want it to be for you.” They did it again and actually did it the third time and everything was fine. So, they would make sure it's right before they would allow me to take the car.
Reviewed July 2, 2018
I heard from a friend who has gone to Mavis a few times that the manager was a good guy so I figured I would give it a shot. And the manager was funny, down to earth and got us in and out fast. We got Pirelli tires and I'm happy with the quality of goods. I’ve gone back for an oil change and tire rotation and everything has been great. The prices are good as well as the people every time I’ve gone to Mavis in Farmingdale and I have recommended them to a few friends and co-workers.
Reviewed June 27, 2018
I got my tires switched on by Mavis Discount Tires. It was affordable, and the service was good. I'd recommend it.
Reviewed June 22, 2018
Purchased 4 Michelin Pilot 4S top of the line tires for my Boss 302 collector car to the tune of $1,477. Upon completion I inspected it to find one wheel had a small chunk of aluminum dug out from the rim and all four wheels had numerous scratch marks all around the rim. Store denied they did it and Mavis Customer Service backed them up of course. I replaced the tires because the Boss is almost 7 years old with only 11k miles on it and they had dry rot. This is the first time the tires have been replaced and I take meticulous care of it so I know there was no damage before they installed them. If you value your vehicle and don't want your wheels ruined don't go to Mavis.
Reviewed June 21, 2018
I took my car to Mavis (275 Franklin Ave, Franklin square) on 6/9 to get 2 new tires and an alignment. They serviced my car and while they were test driving my car, the tire fell off. Mavis drove and dropped me off to Enterprise for a rental. Enterprise took $250 out of my account for security. Even though I was told that it would be deducted from Mavis Corporate acct. Smh. My car was taken to Pace Auto Body shop. Pace Auto Body shop (Franklin square) said my car was ready as of 6/15 but the owner could not get his check from Mavis until I called 6/20. I left a message for ** (district manager of that store) on 6/18. He did not call me back, so I called again on 6/20 and finally spoke to him. Be careful getting your car serviced by Mavis because if something goes wrong with your service you will not get to a manager right away. Poor service, dissatisfaction, aggravated and sad. I was still charged for tires after all of this ordeal. Shame on you Mavis. :-(
Reviewed June 19, 2018
I always go to Mavis and I go to a particular store because they're the most expensive. I was very pleased with them and the quality's fine. I usually do an oil change and a tire rotation. Everybody's always very nice and I'm very happy with all my interactions with the people at Mavis.
Reviewed June 15, 2018
Have gone to this location many times. Have sent my wife and kids to the store also. First ripoff tried to add 60.00 dollars to bill with add ons. Was in store yesterday for car inspection. Made 2:00 appointment. Car did not go in till after 2:35. They only checked the tires. Never pulled a wheel to check brakes. Never checked lights or anything else. Tires have some cracks from dry rot. Not deep at all. Failed inspection. Will report to motor vehicles for improper inspection. I then went to a different garage that I have never been to before. Asked for inspection. They brought it in right away. Car passed inspection. After doing it the right way. The Mavis store in Scarsdale is a ripoff. Very arrogant sales people and understaffed. Will never have me or my family return.
Reviewed June 13, 2018
I took my car to the Savannah at 4385 Ogeechee Rd because my air conditioner was blowing hot air. After getting the recommendation from the service advisor, I told him to fix it. I pick up my car and from time I sat in it until I made it home it never blew cold air just hot air. I took my car back the same day and the advisor said he would get the technician to look at it again. Now they are saying once they fix the line and recharged system it affected the AC Compressor and it need replacing. The advisor stated this happens sometimes. I was never told initially that this could happen or replacing the line would not fix my air.
Reviewed June 13, 2018
I got a tire from Mavis a couple of months ago and so far, they've been okay. Mavis Tire is local and they're the nearest one to me. They were helpful and the representative I dealt with was very nice. I would tell others to give them a try.
Reviewed June 12, 2018
Had new rear tires put on my pick-up 5-6 months ago. The truck is an extra vehicle so it is not used often and I had work to do on it during the winter. A few weeks ago I realized that the tire was losing air around the rim, so I took it back to Mavis to remount the tire correctly this time, and clean the rim before mounting. They assured me they would take care of it at no charge, so I left the tire and had my son pick it up the next day. They charged $18+ for balancing. What? Why am I paying to re-balance the wheel. If they had mounted it correctly the first time I would not be here at all. Never Again. There are too many tire places that do a good work, for me to feel like I paid twice to fix their poor workmanship.
Reviewed June 12, 2018
Our son was home on a college short break. He informed us of some shaking that was happening with his car (BMW 328i). Franks diagnosed rotor issue. They were able to fix the issue in a short few hours. Problem was resolved at a cost effectively and he was safely on the road back to school the next morning. They are always prompt and efficient. We have been pleased with the service provided at the Hardscrabble Road location.
Reviewed June 12, 2018
Mavis Tire is within walking distance of my house so it's easy to drop the car off and walk home. I've been using them for years for tires, oil changes and brakes, and I would recommend them. My interactions with their representatives are always pleasant. Their tires are of average prices and they do the job.
Reviewed June 11, 2018
I had a problem with tire sensor. Mavis is one of the top leading tire installers around. So, I assumed that they had the machine to reprogram a tire sensor that I had. And they put in one, but it was still not coming off. So, their guy called me back the next day to look at it. One couldn’t figure it out, but they found a technician who was able to resolve the problem. He reset the tire sensor and did an exceptional job. They were also courteous and it was well managed. Their service was on point.
Reviewed June 11, 2018
Scheduled a 10AM appointment for June 6th online and ordered tires. The tires didn't show up until 10:50 AM and then the Dansville, NY store said they could not install them because my RAM 3500 was too big. So I strapped the tires to my truck and drove to Geneseo where they installed the tires using a floor jack, which Dansville said they couldn't do... So, I wasted 2.5 hours and had to drive an additional 20 miles each way just to get my tires installed the old fashioned way. Not very happy with the wasted time, effort and fuel for a simple tire mount/balance/install... Contacted their customer service using their online form, and they closed the ticket without ever responding. I will never recommend or purchase from their company again.
Reviewed June 11, 2018
The vehicle in question is a BMW 2004 Z4 3.0L 52,291 miles; 143 miles at time of brake system testing and replacement due to brake fluid contaminates from brake flush and installation of new brakes at Kauffman Tire, Clearwater DBA: Mavis Discount Tires. We took this vehicle in to replace ONLY the front struts due to ride height indifferences and left one being non-OEM along with replacing tires to SALE vehicle. We already had a secured buyer awaiting work to be completed. This vehicle was planned to be sold to pay for remodeling fees on house to put on market and move. ALL this has created collateral damage of a monetary value with absolutely NO relief in sight nor offered by Mavis.
Extensive vehicular body damages, overcharges, 31%+- parts mark-ups, parts charged but not installed, parts damaged by technician charged customer, service damages and more is the basis for this report’s investigative proceedings below but not all inclusive. ie. The entire report and pertinent documents can be located on FB in my ** page by 'searching' ** in FB. I'm a licensed professional consultant, David **, with over 45yrs directly involved - hands on, mind in - in everything that rolls, floats, flies, articulates and/or levitates. Employed in such commercially, militaristically and within my own small businesses providing directly related services.
I do possess multiple videos in evidence of damages and work done on vehicle afterwards to include the removal of the contaminated brake fluid and placement in sealed containers as well as during testing to ensure integrity of samples and testing methods. ALL components affected had to be replaced at owner’s expense. Ie. Master cylinder, all brake calipers, prematurely worn new front pads and front rotors due to brake binding, complete brake supply lines removal and extensive flushing. We gave them 3 opportunities to verify damages and repair to no avail.
I also have Power of Attorney of this vehicle owner, Barbara **, to handle any and all affairs for her; this client is also my life partner. My expertise and consultant entity was hired due to the extensive amount of investigative work to provide documents in evidence of all the damages incurred by Kauffman Tire. The initial charges at Kauffman are on hold, $2387.80; in dispute and Chase is luckily working with us as consumer victims. Insurance claim has been filed but with a $1000 deductible from a $2408.43 total settlement. Client is still left with lack of compensation to repair all damages incurred by Kauffman; as well as rims and brake system replacement from contamination of petroleum substance interjected in system during Kauffman’s brake flush. (143 miles on vehicle at the time of this testing. Seals will immediately swell once a contaminate comes into contact with it.)
Certain damages could NOT be claimed due to it being classified as ‘during’ service damage. Ie. Top, brake component replacement and rims. Kauffman refuses to forward any insurance forms for claims in complete denial they damaged vehicle or am responsible of other claims in this dispute. We have no remedy in sight after 42 days and will continue to pay damages out of pocket in addition to potentially being held responsible for the charges of service. Apr 20, 2018 initial service of vehicle to replace struts, we provided, and four new run flat tires purchased thru them with alignment and balance. After reading the factory manual of these vehicle purchased a year before I noted many items requiring inspection and replacement if worn. I also requested inspection of items in the strut for serviceability. Ie. The bumper stops.
Kauffman rep, Miles ** contacted Barbara ** and suggested replacing ALL rotors and brakes pads as well as informed her 2 extra hours of labor would be required because she did not bring in ‘quick struts’ - already assembled struts. (There is NO quick struts available for the Z4 only the M325 so that was another deception to overcharge the owner.) I was not available during the conversations so she, not knowing anything of vehicles, said okay. She waited until she could run the brake service by me a few minutes later.
She researched costs on brake service and noted there was an online running ad, good until Dec 31, 2018, stating $79.99 LABOR including brake special. She called back to release four brake pads and four new rotors under the impression she would get the same special. (Their work order plainly states the $54 per axle additional LABOR charges was for ‘brake pad’ replacement.)
Miles also stated when she called both brake sensors required replacement during brake service and one was damaged already. (There was NO brake light warning on when initially delivered; or we would have requested them to inspect and after acquiring the actual parts from Mavis two days later the front sensor tested okay and the rear sensor was NOT changed at all. This part was damaged during the strut removal.) Contacted us at 5:40 stating vehicle was ready for pick up. We were 25 minutes away but the clerk, Jason? Stated he would wait. Closed at 6:00pm. Arrived at 6:05pm. Miles ** was not there when we arrived.
The bill surprised us but there was no one to talk to about discrepancies of charges. Owner paid, not wanting to leave the vehicle outside as they said it would. They also indicated a re-alignment had to be done due to them NOT able to align it correctly; confirmed by the BMW technician they proclaimed was a BMW specialist certified to work on them. (He is neither certified nor qualified based upon the damages in incorrect work done. To wit: all self retaining nuts were NOT replaced nor was the damaged boots and bumper stops.) The owner made them write re-alignment down as included. The owner presumed she could simply take it up the next day with the manager and get a credit BEFORE the credit card was processed.
There was no inspection of the vehicle due to the simplicity of the service done. I was talking to her about dinner when she entered vehicle so the convertible top was not noticed. Apr 20, 2018 First inspection by David ** AFTER securing vehicle and owner driven home. There was the smell of burning rubber in the garage later which initiated the first inspection. We found car completely dirty and other damages immediately. To include the convertible top, rims damage, tire soap still on, front fender scratched and completely saturated with grease or what looked to be brake fluid.
Luckily we had car completely coated with an impenetrable ceramic type coating at Reeders Details not long before. Apr 21, 2018. After inspecting the vehicle further I jacked up the vehicle to gain access to see the struts installation. Noting the boots were displaced. Rims were damaged and front wheels seemed binding. We contacted Kauffman Tire Clearwater to complain in seeking answers, credits and to inquiry of the services. Spoke directly with the manager and original work order author, Miles **. He asked to bring it back in to look at. Based upon the damages we already documented we declined. Noting we did not feel comfortable with same BMW tech at Kauffman working on it again and wanted it to be towed to another Kauffman Tire.
Requested Corporate intervention. Note: brake seals will immediately begin to swell once contaminated with power steering fluid, transmission fluid or any other similar petroleum type substance. Those brakes were NOT binding when I took wheels off a month before to pressure wash the rims! Or I would have addressed immediately!) Apr 22, 2018, Kauffman agree to tow vehicle back to Clearwater shop when I called. I reiterated that I was NOT going to allow the same person access to this vehicle but it was for inspection only. I requested it be towed to New Port Richey instead. It was agreed and towed later to Kauffman New Port Richey store to inspect and fix the next day when BMW tech arrived.
The following day the manager, Bobby, called and said a ride height sensor needed replacing BEFORE they could check alignment and anything else. The next day they called and said it was ready. I researched vehicle and noted that the ride height sensor is ONLY for the headlights. Again, incompetence and unqualified to work on this type vehicle. They TEST drove vehicle after SPECIFIC instructions no one was to drive it. 1.8 miles test drive further damaging vehicle. They cleared as fixed when it clearly was not! They released as ‘no binding’ of brakes. Requested corporate, again, to handle this dispute. No more calls and one email stating he was working on it.
Apr 24, 2018. I determined the stain on the convertible top was actually the rotor sat on top of it during replacement and the lubricant they are shipped in leaked onto the top; permanently damaging it. I sent such findings to corporate rep Larry **. Apr 25, 2018 Insurance adjuster annotated first claim. That covered scratch on fender and cleaning top only. ($696.43 total to repair with $1000 deductible = $303.57 required payment by vehicle owner to fix damages) Stated rim damage or brake damage could NOT be covered because it was service damage. Apr 26, 2018 decided to redeliver vehicle to Kauffman Clearwater in agreement they would repair issues. Owner picked up later that day.
In good faith owner scheduled to get convertible top cleaned in attempts to remove stains by Kauffman Tire placing an object on top of it in 2 locations. They refused to clean and denied it happened during their service. They released vehicle again ensuring owner it was safe for road with no brakes binding. I was unavailable to inspect and front hub did not feel hot after ‘short’ test drive later. Apr 28, 2018 Drove vehicle to Reeder Details 40+- miles away - frequent detailer of this vehicle - to attempt cleaning convertible top oil type contaminates from Kauffman Tire service. The hubs were NOW hot to the touch again and the steering wheel was lightly shaking. Reeder could NOT remove stains. During drive back home wheel began to shake more, vehicle drifting in another lane and slow response in vehicles forward motion.
We decided to take it to Ferman BMW dealer, with certified BMW technicians in Tarpon Springs. We scheduled a complete inspection to verify brake and alignment discrepancies. Apr 30, 2018 BMW certified technicians inspected and re-aligned vehicle properly. Also verified brakes were binding but did not test brake fluid due to lack of that type of service and technology. May 3, 2018 USAA Insurance issued a supplemental claim for convertible top replacement with aftermarket one. The total claim now was $2408.43 with $1000 deductible = payment to insurer of $1403.43 ONLY. The top replacement was $1700 alone. It will NOT come clean and now the vehicle is depreciated $2000+ from their body, rims and convertible top damages.
Kept contacting Mavis corporate rep asking for credit and insurance forms. No answer. May 5, 2018. The struts were inspected next and found was the torque of the right side vs left side were considerably different and thrust bearing was NOT lubricated. Also found parts of metal ON the thrust bearing of the strut; broken off from the shock mounts. I suspect the special tool #22-164568 required was NOT utilized. Nor was the correct torque on the thrust washers applied. May 11, 2018. First rear brake sample was taken after inspecting brake fluid in reservoir to have a distinct power steering smell to it and to verify whether a brake flush was done. Also in suspicions of the front brake binding due to being contaminated. Verified as extremely contaminated and dirty.
May 15, 2018. Documentation was secured to itemize the cost of materials utilized by Kauffman and also to establish documentations of the brake rotors being shipped with lubricant on them. Also their claim that PREMIUM brake pads and PREMIUM rotors were installed. The brake pads are the lowest quality available at AutoZone and others. The exact numbers were taken off the pads and work orders to verify EXACT components. The low quality un-coated front rotors were already rusting on the vehicle and creating more rust on adjacent components. The rear rotors were quality and coated. May 19, 2018. The brake cylinder reservoir was removed to inspect and take samples of contents.
May 22, 2018 Removal of master cylinder to inspect. A stainless steel rod fell OUT of the brake supply reservoir during removal! The pictures taken BEFORE any work was done on the brake system denoted NO ONE had taken any component off nor broken the factory ‘white’ seals until Kauffman serviced vehicle. There is NO REASON to remove those supply lines even to flush brakes. May 24, 2018 All front brake components were removed for inspection. May 25, 2018 Front rotors and brake pads, both damaged prematurely from binding brakes, were purchased. Rear rotors were matched up and documented to be EXACTLY the same circumference to the stains on the convertible top at 300mm. May 28, 2018. ALL brake components removed from vehicle to be replaced, flushed and inspected.
During such removal the dents into the sides of the front fenders was discovered. Insurance would not issue a supplement and owner had them corrected at her expense of $125.00. Dent pulling out only to lessen visual. Subsequently vehicle was completed and put back into service with perfect brake system working. We have sought credit and assistance from Kauffman to no avail. June 8, 2018 a settlement was offered to Kauffman that was $2400 less than the costs of ALL damages and component replacement. This was done so that we may move forward, prep vehicle for sale and end the credit card dispute. Requested was to simply credit ALL the original work order charges, have technician(s) that worked on this vehicle investigated for intentional liable actions during maintenance as well as the review of ALL previous potential victims serviced by that tech.
To include the service manager, Miles **, being investigated for inflating prices to unsuspecting clients and/or working directly with the technician on those actions. (Another perspective is damaging brake systems so that customers will come BACK to the store for repairs? My inquiry and opinion only.) Gave Larry ** 48hrs to contact me on settlement. No word as of the time of this report input in the Consumer Affairs as a review. Sent various news agencies links of this unacceptable service for publicizing for OTHER VICTIMS. SUMMARY June 10, 2018 Still no settlement with Kauffman; client only contacted three times by Kauffman corporate representative, Larry ** during the entire course of this dispute.
Defective parts were returned to store (see R1) but no credit was offered upon anything but… a credit of $169.00 for the BMW dealer re-alignment. $1000's in damages to vehicle: denied by them. Parts broken by them and charged client. Parts charged customer but NOT installed. Contaminated Brake system after 'returning' vehicle to fix AFTER being charged for brake flush. All components required replacement due to their contamination. Purposeful? Two different Kauffman stores had hands on this vehicle. Clearwater and New Port Richey, Florida.
BOTH Kauffman centers released an unsafe vehicle with brakes binding back on the road which could have easily caused an accident. The front brakes were binding so bad you could smell the rubber burning within the closed garage of new tires after first drive home and subsequently after that. That is what alerted me to begin inspecting vehicle the first night it was picked up. The vehicle was taken to BMW certified techs/dealer to inspect and verify brake issues. IT WAS VERIFIED THE BRAKES WERE BINDING. Kauffman runs an on-going brake special with LABOR included yet they charged my client $54 per axle labor and $20 extra on the front brakes. They damaged the front fenders, the convertible top, the rims AND returned the vehicle with all grease, brake fluid and tire 'soap' still on it.
I believe my investigation is complete and thorough upon this vehicle in question whereas you could peruse the items of concern in confidence of the factual basis I have provided all documentation for. This is an on-going dispute of which I've submitted a BBB report, requested news agencies involvement to publicize to inform potential victims serviced by Kauffman Tire. I AM HOPING THIS REPORT INFORMS OTHER POTENTIAL VICTIMS OF WHICH ARE UNINFORMED and otherwise uneducated in vehicle services of Kauffman tire and others performing unacceptable work on vehicles on the road. People’s lives are potentially endangered if they released vehicles just like my clients back on the road.
In addition; on 2 different occasions they have laughed at us of my concerns and allegations of this matter. Also is alarming is the extreme parts mark-ups on consumers with no regulations instilled! In closing we are both Veterans. My client, BW retired, me; 6yrs of which was duly shared with all Kauffman locations in the hopes of being treated with a bit more respect for our services of our country as is the trend nowadays.
Reviewed June 10, 2018
Mavis has the best tires. I bought Pirelli P4s tires and a couple of things that I needed for my car, as well. The quality is all very good and the customer service was great.
Reviewed June 2, 2018
I know a lot of people that work at Mavis Discount Tires and it's one of those things where you don't really hear word of mouth anymore. So when you do hear it repeatedly, it's something you have to check out. At Mavis, I get the look and feel like family and that's very important. Everybody hates it when something happens on their car. People don't even get oil changes because they're afraid of going, getting an oil change and getting looked at. So when you find a place that feels like home, you don't really want to leave it.
I've gotten a lot of stuff at Mavis. I purchased Polar Bear Vitour tires at the beginning of winter and they are amazing. Polar Bear Vitour has great quality, great traction and control of everything. It's overall a great thing. They're the best tires that I've ever had. They look like the new General Altimax Arctic 12 with the exact same tread patterns at a much more moderate price. Price point is a huge deal for me and Mavis blew it out of the water.
Reviewed May 25, 2018
I have always used Mavis Tire in Rhinebeck for years and they are amazing. I go there for everything -- tires, brake jobs, and oil changes. They always take care of me in a very polite and timely manner. Matt is amazing and always takes care of me. He always gives me the best deal. He is very accommodating and always polite. I love him.
Reviewed May 25, 2018
Ruined my wheel at Valdosta, Ga store. Even states they did on receipt. Refusing to replace or fix because they ruined an expensive, limited edition wheel. DON'T BUY FROM MAVIS OR KAUFMANN. THEY WILL DAMAGE AND DEVALUE YOUR VEHICLE AND DON'T GIVE A RAT'S **!
Reviewed May 24, 2018
I heard good things around about Mavis Tire and the manager. I even got my family going there now. I purchased anywhere from brakes, tires, inspections, and all that stuff, and they always treated me good. I always went in there and never had to wait a long time. And every time I have always gone in there, Rob, the manager, has always taken good care of me that is why I always kept coming back. My sister-in-law was there about a month or a month and a half ago. She had the rotors, pads and everything put on. If Rob keeps up the good work, he will have all of our business.
Reviewed May 22, 2018
I’ve dealt with Mavis Tire for years. A lot of the times, they give me better deals and their guys are great. Their quality of the services is good and I get along with everybody over there. I hope they keep up with the good work.
Reviewed May 21, 2018
I’ve been to Mavis twice and they were very good. I had to have $,2500 worth of work done on my car by them in a spur of the moment as they were the only place open on a weekend. I had tires and a whole of bunch of stuff and I’m very happy with the quality. The sales reps were excellent and very helpful.
Reviewed May 20, 2018
I wonder how these people are still doing business!! I changed my car tire about a week ago, and in one week my car tire popped twice. First incident I returned to them they changed my one tire and charged me about 100 bucks, then again today two tire popped, I have driven 46k + miles my car and never faced any issue like this before. First I thought This place selling worst car tires! But I’m shocked after find out that they put wrong size tire into my car!!! I want explanations otherwise I’m gonna take them into court.
Reviewed May 20, 2018
My father lives in Brewster and he’s elderly with a nurse living with him. In addition to other things I do for him, I keep the car maintained so the nurse can take him to doctor’s appointments. There were times when I had to take the car to other locations for other services, but I liked the convenience of having Mavis in Brewster near where my father lives and the fact that they had been efficient in their repairs. They were also particularly flexible in that I have to travel to my father’s home to do anything for him there. They were very understanding of the distance I have to travel and getting the car in and getting it out quickly. They were also a particularly well-oiled shop. I had to have the car inspected in the Mavis location. I had a problem with a protector shield on the exhaust that they had to repair for me. I had oil changes and other things done there as well.
Reviewed May 19, 2018
Mavis Discount Tires was running a sale and they’re nearby my house so I decided to get tires from them. All my cars are Toyotas and Rich, their service manager, was a former Toyota technician who knows everything about them and he was very helpful. I bought two tires and their service was very good. They took me in, handled me right away, and gave me a really good price on the tires. I will keep going back to them.
Reviewed May 16, 2018
Extremely knowledgeable, courteous and professional staff including management, main office counter help to the mechanic in the shop. They explained everything thoroughly. Clean facilities and timely service. I would highly recommend taking your vehicle here. Car repairs are usually stressful (due to the unknown) but they made the experience painless and the pricing was great.
Reviewed May 16, 2018
We came to Mavis Hudson, 05/11/2018 to check brake pads and new tire. Bob told me and my husband we need new battery, brake fluid is out. I asked him how can tell our battery is not good if we only have 32,719 plus mileage. Bob scared me because end of the month we'll be driving to IL with our two kids. He recommend to change the battery and he didn't tell me how much for battery. My husband and I waited, he came up to us he said here's a deal. Battery, fluid, tire and something else $454 something dollars. And I told him I just need brake pads and new tire. He said, "I'll come out and negotiate."
After 2 minutes $454 down to $356.68. I have a receipt and everything. Like I said from a new tire, and brake pads to battery. I was looking at the receipt change oil charge, labor oil change, new core, used core, computer balance, I just don't get it. We came for basic and it seems like Bob recommended all this stuff my car doesn't need. I worked with Public but this is insane how people can play the system.
Reviewed May 15, 2018
I have been coming to Savannah Tire on Montgomery Crossroads for many years. The team handled several car issues in a timely fashion. They evaluated and gave me an estimate that fit the actual final bill. Having been bought out by Mavis who I believe were updating computers, the staff did not have access to all of my records, yet provided very professional service--starting with asking me what was wrong, listening to me and writing it down with pen and paper. How refreshing!
Reviewed May 15, 2018
I had a great experience here. I needed to get a new tire put on my car. This place had the best price in town, staff was friendly and the waiting room was clean and comfortable. Would highly recommend this store.
Reviewed May 14, 2018
After a long trip we realized we needed new tires, we called midday for appointment and by 5pm the same day we had new tires. The staff at Mavis was very courteous and the prices are great... we highly recommend mavis discount tire.
Reviewed May 14, 2018
Had Wheel Alignment done and asked questions about other items. They investigated and said I needed rear shocks. I had them put on and work was done every efficiently and with good service. I will return if I need anything else done. Was very satisfied with Mavis service and politeness of service people.
Reviewed May 14, 2018
Good prices and excellent customer service! Always have use this location. Although the management has changed but their policy and service remained the same (excellent as usual). What else can I say. Mike is excellent manager and very good customer service person.
Reviewed May 14, 2018
Somebody told me Mavis Tire had cheap tires. They worked on my wife's car back in February. The service wasn’t bad and they definitely helped me as much as they possibly could. They worked with me as far as the money thing went.
Reviewed May 14, 2018
I know everyone by first name and they know me, these people are a friendly crew, prices are always right and they try to price match a better price, I will always continue to come back because of their knowledge, trust, and pricing. They have worked on all 4 of my vehicles. And also my brand new ones because I don't like the people at the dealerships.
Reviewed May 13, 2018
Took my 05 Tahoe in for tires and alignment was given a great price on the Goodyear tire... and I notice they had the Firestone tire that had 60k mile and ask about the price and they were cheaper and give 10k miles more. The salesperson quickly corrected the order for the Firestones... and found that I had 2 not one tire pressure sensor bad and worked with me on getting those corrected as well. The whole crew was great and friendly... I will be going back for a set of tires for my Nissan soon.
Reviewed May 12, 2018
Tire went flat the night before, got a hold of Kauffman and they took care of me at a great price and very quickly. They were very polite and helpful. Only place I go to get my tires and anything else I need done.
Reviewed May 12, 2018
I used to go to STS and then Mavis bought out STS and I knew a lot of people that still work underneath the Mavis brand name since the takeover. Of course, I will still gonna do business with people that I knew and felt comfortable with. So, I went to my old store in Kingston and they broke both my lower control armbar on my car. Mavis gave me a discounted rate but they refused to do anything else for me because I brought the car back several times. I had to buy my own special order parts which cost me $350 then bring it back to them to make good in the alignment and they tried to charge me for an alignment again. Also, they still made me pay for two tires that were scrubbed out.
They didn't want to take responsibility for messing up my car in the first place because they broke the ball socket back and weld it. They didn't tell me that it was still flopping around loose. I put almost 3000 miles on the car and they told me everything was good and that I don't have to worry about it. But if I went to align it again, I’m gonna have to put either the tall arm bushings in it. And then I finally got it up on my personal list and looked at the car because I was not always home with it. My wife told me that the front tires were bald again and there was a cord showing. I put the car up on the lift and took the front tire. I shook it back and forth where they welded the bolt and it looked like they beat it into submission with a 20-pound sledgehammer.
I took measurements off the frame and everything was set back like 3/8 of an inch and it was huge when it comes to alignment specs. At that point, I was beyond furious. The problem went on for four months and I finally told them that I was done with their store. I was completely burned by the regional manager who knew me because I used to work for him. I've broken my back for him and run other stores and went above and beyond for everything that I possibly could. I ended up going down to the store in Kerhonkson to another guy that I used to work at the store I used to work in. The guy took care of me with no questions asked. He aligned the car and he checked everything out and sent me pictures with the alignment specs.
He made things right for me because we told them the story of what happened up at the other store. I went back to him for my inspection and the oil change. He's the guy that cares. Mavis is a huge corporate structure and ordinarily, my car never goes anywhere. I fix everything myself except for this one instance. Mavis sell great tires and perform a lot of services but they got to go on with an open mind. They are a very busy place. Every employee is fully knowledgeable of every single thing, but there's not a lot of master packs hanging around.
Reviewed May 11, 2018
The best customer service that I have experienced in a very long time. The individual I DEALT with was very sweet and kind. HE was so kind I had to ask him whether or not he was a Christian, and I continued to explain why I asked that question. So I said to him because of his attitude. He was absolutely great. The location is Lyell and Lake in Rochester NY.
Reviewed May 11, 2018
I brought my car for an oil change and was recommended to get another car and was shown the problems I was going to face because my car is a 1999. He was so sincere and so respectful. Great place to bring your car.
Reviewed May 11, 2018
I paid for 4 tires, a full brake job and rear axle seals and some other small items. About 1 year later my son goes back to that shop with a pulsating brake pedal with about 15000 miles on the job. They said he needed rear brakes and axle seals but could not due the axle seals. I called them and explained that you just did this job last year. The manager paused and looked it up. They immediately had Steve ** regional rep call me and said, "I will take care of it" but I would have to incur some cost. I looked at the bill and seen just axle seal replacement 300 $. I insisted the job was never done. Of course he said, "My guys would never do that."
Then he said the car had to go to another shop. He didnt a qualified mechanic at this one. It goes to shop who pulled the axles out and said they could not do the job. I called the home office and spoke to a customer service rep who was great. Her name was Mercedes, she put me in touch with a different regional rep because the last guy went on vacation. This one understood what was going and said, "Dont worry about it. I will take care of it, I am going to send over my best man to take care of it in the morning."
I spoke to his best man who verified the job was never done. It had all original bearings and seals. ALL this time everyone knew the work was never done because they dont do this type of work. So they sent my son on the road with leaky axle seals that I paid to have replaced that were leaking all over his rear brakes. ARE YOU KIDDING? VERY DANGEROUS. They did come clean and replace rear axle seals and bearings and brakes at no charge. THEY WOULD NOT GIVE MY SON A BILL OR RECEIPT OF WORK PERFORMED. If I were not a mechanic at 1 time I would have been ripped off. THIS WAS NO ACCIDENT.
Reviewed May 11, 2018
Excellent service. I was very satisfied with the work performed. All the employees seemed very helpful. They check my front brakes and noticed some wear. Unfortunately I paid for new brakes at a different repair shop only to find out the work was never performed.
Reviewed May 11, 2018
I'm an Uber driver and I ended up picking up a manager of the Westbury Mavis Discount Tires store. I have Mavis that's literally about five blocks from my house in Longhorn but I still travel about 15 minutes to go deal with that manager personally because he takes such good care of me. They've always bent over backwards to try and help us. I purchased a set of tires, a battery, an alternator, tire rods, shocks, struts and brakes and so far everything works out really well.
Reviewed May 10, 2018
I've been to Mavis twice, first time for tire repair. Was so impressed with the customer service and work that I scheduled my inspection. Got in and out in under 75 minutes. Again impressed with the customer service and work done. Will definitely recommend them to family, friends & anyone who will listen. Refreshing to see great service is alive and well at Mavis Tires.
Reviewed May 10, 2018
I would do business again with this company and recommend everyone. All workers were very friendly and caring. I was able to negotiate with the Manager and received a very satisfactory price. I was given a ride home and was picked up when the job was complete.
Reviewed May 10, 2018
They gave me a discount on top of their discount and even threw in a freebie. Such great customer service. Highly recommend!!! They were extremely thorough and the time that I waited was about an hour. That was for all four brakes and an oil change!!!
Reviewed May 10, 2018
They were very helpful on explaining what was wrong with our vehicle. They were able to fix same day. We are planning to buy new tires next month also. Greatly Appreciated on the fast, friendly, and accurate service that they always give to us.
Reviewed May 9, 2018
I had some extensive front end suspension work (Shocks, Brakes, Ball Joints replaced). All work was completed without any added surprises or delays. I would recommend this shop for most of your routine maintenance needs. My vehicle was ready when promised. The shop manager also personally contacted me with some additional concerns about my vehicle. All recommendations were appropriate and accepted. These guys are real Pros.
Reviewed May 9, 2018
Have used Tire Engineer for years now. They are the best price in town to include the internet and ALWAYS completes service faster than expected. I have many more work orders I'm scheduling in the future for my spouse's vehicle. Thanks!
Reviewed May 8, 2018
I am a repeat customer to this location. Have always been treated fairly. Being a small business owner myself, I enjoy doing business others who genuinely appreciate my business. Over the past few years that I have done business with this location, I cannot think of one thing to complain about. We will continue to do business with them.
Reviewed May 8, 2018
The office manager, Remi, was extremely nice and very knowledgeable about tires. I was very pleased with the service, they even brought me coffee while I waited. I plan to return for all my car services needs and will highly recommend them.
Reviewed May 8, 2018
Fast and awesome service. Great place to get your car worked on. Great prices on tires and service. This is my place for everything to do with my car. I would recommend anyone that needs car service or tires to come here. You will not regret it.
Reviewed May 8, 2018
I had a flat tire. Came to realize that my spare was missing. I called a few different places for a price. I was quote the least price at Mavis. I was towed there and was treated quickly and a very good price for my tire.
Reviewed May 7, 2018
I blew out a tire and needed it fixed. After many phone calls of people telling they could not get me the tire that day or fit me in... Anthony came to the rescue. He called around and got me the tire in the afternoon and installed immediately and I was able to keep my current appointment schedule that day. This Mavis location may now be my go to place based on that great experience.
Reviewed May 7, 2018
Very pleased with service and associates. Will recommend to friends. Will always take my car for service needs. Everyone is very polite and courteous. Waiting room is nice and clean. Bathroom is clean too.
Reviewed May 7, 2018
I've used Mavis Tire in the past and they were efficient. They did what I asked them to do and they called me before they do anything that I didn’t ask. I typically go to them for an oil change. Their service was excellent and their reps were good guys. I had top-notch interactions with them. Across the board, they were very easy to work with.
Reviewed May 6, 2018
I like the prices at Mavis Discount Tires. While I had the tires for a little while, the quality of goods and services there are good. And although the sales representatives were alright, they were busy that they didn't have a lot of time. It is understandable though. When you’re busy, you can’t do in-depth one-on-one with every customer.
Reviewed May 5, 2018
I've been going to Mavis Tire for many years and I like their service. I have very good feedback for them especially when their client knows somebody who works there and I knew the manager. One day, I went back for a service and there was the manager, and it even made the experience more pleasurable. Although he’s no longer working there, I still go. Mavis reasonable in terms of price. In the past, I bought tires at Mavis for vehicle maintenance, which were fine. Tires last me 40 to 50,000 miles and though haven’t replaced the tires on my current vehicle yet, I've gone to Mavis for oil changes, brake pads, and fluids.
Reviewed May 4, 2018
The people from Mavis Discount Tires were good. They were knowledgeable, especially the assistant manager. He sold me the tires that I wanted. He also gave me a good price and eased my mind off the bill. It makes it a better experience on buying or spend at least the money that I had. I've had the tires for a month now.
Reviewed May 2, 2018
Excellent customer service!!! It’s like driving a brand new car, new brakes, front suspension, wheel alignment. The manager is the best. Excellent knowledge, knows exactly what it needs to be done. I will definitely come back and tell my friends.
Reviewed April 30, 2018
From the start the service manager and assistant were pleasant to work with, listened to my needs and took care of the issues in a timely manner. Would recommend this location and will return again as needed. Which will be winter tires.
Reviewed April 30, 2018
Mavis Tire in Rhinebeck, NY is a great shop. I have used this location for many years for tires, inspections, general service and repairs. Employees at front counter and in the service area are knowledgeable and friendly. I recommend this location to everyone for daily vehicle maintenance.
Reviewed April 30, 2018
Good experience. Had tires, oil change, done everything smooth. The charge was exactly as quoted. Would deal here again. Clean and neat waiting area in and out time that was stated. Price was good compared to others. Took time to explain what was required in future. Great service.
Reviewed April 30, 2018
Jennifer and Jay were amazing. They explained everything well and even called me to let me know when my car would be ready. The new building looked great and it was extremely clean inside. I would recommend them to anyone.
Reviewed April 30, 2018
Service was excellent. The staff is courteous and professional. My tires look great on my car and they ride well. The prices were satisfactory and within my budget... I will be recommending this establishment to my family and friends. Thanks for the great service.
Reviewed April 30, 2018
Dropped my car off at 9 before work for an inspection. They called me as soon as they finished. Went and picked it with no hassles. Brought it back so they could retorque the wheels and they sent me on my way. Will likely return.
Reviewed April 29, 2018
Mavis of Brookhaven, PA always does a great job of notifying customers when and where they can save money via promotions and rebates. I've been using their auto service exclusively for 2 years and have always been satisfied with the speed and quality of the work done as well as the price. I highly recommend them.
Reviewed April 29, 2018
I was looking around for snow tires and I called Mavis Tire, and they were cheaper. I had ordered one set and they were supposed to be in when I got them, but they weren't there and they said they didn't have those kinds, so they were giving me another kind. They were supposed to put them on, so I dropped the car off, they went back to pick up the tires, but they still weren't put on because somebody put the order through. And then one of them blew and it wasn't under warranty, so they didn't get the actual warranty. I went back and ordered another two tires. They were supposed to get them for me, but nobody put the orders through. It took three times and finally the fourth time, they got it but they ended up getting me two other tires because they didn't order the other ones. They were understaffed and people weren't putting them in. It was ridiculous and awful.
It went on for three weeks before I eventually got the tires on the car. It was really unorganized and there were too many hands in one product. There were five managers in the place and not one of them knew what they were doing except for the one that said he was taking paternity leave. And then he came back and he made it right. During the whole process, there was no going in to the computer and putting everything in so anybody can read. I had to give a detailed information every time I called. They should already have it by phone number or something into their system. But the quality of the tires is great and the price is good, and I still recommend them.
Reviewed April 27, 2018
I decided a few years ago to try Sun Tire at this location, I was a long time customer of Tire Kingdom and it was the best decision I've made over my many years with other companies to go with. Glenn at Blanding location thank you.
Reviewed April 27, 2018
Being a single Mom of 2, your prices HELPED me so much today! I was only going to get front tires, but had enough money for the other 2 also. THANK YOU! And on top of it the guys were really nice and understanding.
Reviewed April 27, 2018
This place was great to work with. The people there are nice and THEY KNOW WHAT THEY ARE DOING!!! Will be going back to this place as long as they don't change into a big business like Pep Boys or places like that.
Reviewed April 26, 2018
The salesman name Elvis was very courteous and knowledgeable. I was out in 20 minutes for a brake flush. I even decided to come back with another vehicle for service. I would bring back my vehicles again for service. I would highly recommend Mavis Discount Tires for all your mechanical needs.
Reviewed April 26, 2018
The Tire Engineers on McFarland in Tuscaloosa, AL were just great to deal with. I was working out of town and my alternator went out 30 miles from their shop. I was on my way to one of their competitors locations who I called and they couldn't get to me until tomorrow. I stop at Tire Engineers and they said it could be fixed in less than 3 hours. It was less than quoted as well. I can't say enough good things about them.
Reviewed April 25, 2018
Awesome experience. Slow leak - they found screw quickly and repaired in less than half hour - my car dealer charged me of $350 for what I believe was the same thing when I went in for a regular maintenance. I will never trust them again. I will be back to Mavis with any problems for sure.
Reviewed April 24, 2018
True professionals, I even was driven home when car was dropped off. The Pirelli tires are top quality, and performance. When I arrived in a cab to pick up my car, I was asked the cost, and they applied a coupon taking off the amount of cab. Tires perform Fantastic, holding the road on tight turns.
Reviewed April 24, 2018
I came in to get a tire plugged. Scott showed me my brakes and how bad they were and some other issues that I thought the dealer took care of just recently. The price was good here at Mavis and now my car was taken care of correctly.
Reviewed April 24, 2018
I’ve recommended this store to others that were also happy and satisfied. Always reliable location and the manager is a straight shooter. He’s honest and reliable. There are many locations near me but this one is my go to in Albertson NY.
Reviewed April 23, 2018
I have been going to Mavis Tire since before it was Mavis. The guys at 2156 Empire Blvd have always given me the best service, and deals on my cars and trucks. The manager ** has always kept me happy no matter what it took, or takes. The techs are very courteous and take great pride in their work as it shows with seat covers, steering wheel covers and even bags for my old tires. I have been going to Mavis/Cole for over 25 years and will be as usual my first go to place for service, or a question. Today I was not hesitant to spend 1200.00 dollars knowing it will be done right and I have to confidence for future work if needed.
Reviewed April 23, 2018
Decided to bring my car here for brake replacement. This was my first time ever dealing with Mavis and I have to say I was very impressed with their service, respect and prices. I'd use their services again and I would also recommend them to others.
Reviewed April 22, 2018
I’m happy with Mavis Discount Tires. The quality of service that they provide is very good. They’re very kind and if I had a problem, they always make time. They would help right away. The last few times, they've done oil changes and tire rotations for me. Go to Mavis.
Reviewed April 22, 2018
Had my brakes done. Was done on time professionally. I would recommend Mavis to my friends. Very satisfied. People are very friendly. Car ran beautiful and stopped perfectly the store is opened on Sunday was very convenient I would rate them more stars but there's only five.
Reviewed April 21, 2018
Recently my dealership quoted me a price of 750.00 for a part and almost 250.00 for the labor. Sun Tire charged a little over 250.00 parts and labor combined. Personable and professional. Can't imagine going anywhere else. My car and my wife's. Today my wife's Honda Civic Hybrid needed three tires balance and alignment. Got great advice for the future as well. Hard to keep the character count down when giving kudos to these folks.
Reviewed April 21, 2018
I wanted to get the right tires for the right car and I did a lot of research online of what tires I wanted. The Mavis Tire in Lindenhurst, New York is local and is pretty close. They have good people and they get the place clean. They were very helpful too. I went over there two times and their rep was a good guy. I had written the model down and when they looked at it, the sales rep said that he had it right there. He showed me what the rating was on the tire I wanted and everything was right on the money.
He said we'd have them in two days and he had them early Saturday morning. He got them right in, balanced them well and did a great job. The Michelin LTX Mud and Snow is very popular and I've had them for five months now. They glide well and they're great in the rain. There is no hydroplaning because they have such deep grooves. In one or two inches of snow they seem to be very good as well. They took the road well and I'm very happy with them.
Reviewed April 21, 2018
I Went for an oil change, a state inspection, and to change out snow tires. They were very helpful and explained everything clearly. They finished what I wanted done much quicker than I had expected! I would highly recommend Mavis Discount tires for your auto needs.
Reviewed April 21, 2018
Mavis in Schnecksville is quick and professional always get my car back in a very quick and timely manner. Will recommend to ed everyone. Always willing to work to get the problem fixed right and knowledgeable. And need never try to overcharge for things that aren't needed.
Reviewed April 20, 2018
Brought my car in for a oil change. I had scheduled the oil change the day before. They checked me in, showed me the paperwork and took my keys to get my car. The oil change only took about 30 minutes and it was done professionally. They called my name told me that the oil change went well and when my next oil change would be due. Then I signed the papers, paid for the service and they gave me my cars keys. The waiting area was clean and the wifi password was posted.
Reviewed April 20, 2018
The team at the East Windsor location is the most knowledgeable and fair priced location I've been to in a long time. Got to work, done an incredible amount of time address any issues I thought I may have had and was happily on my way... Give these guys five star rating.
Reviewed April 20, 2018
I have used this company for many years and they have always given great customer service and quality work. Very professional but always friendly. Great company you can depend on. My Dad used them in the 60s and I followed his advice and have never been disappointed. Would recommend them to anyone.
Reviewed April 20, 2018
I've been using this location for all of my basic service and tire needs since 2012. Amber and the staff at the S.Cobb Dr., Smyrna location is very courteous, friendly and professional. They always do an excellent job and has stellar customer service.
Reviewed April 20, 2018
Problem was identified immediately when I got to Griffin Brothers in the early afternoon. I didn’t have time to wait, as there were other customers ahead of me. I was told to come back in the late afternoon. When I went back, they remembered me and quickly repaired the tire. Everyone was courteous and waiting area was clean and had drinks for customers.
Reviewed April 20, 2018
I went in to have a shock replaced. As always, Walt was very friendly, efficient and my car was back on the road in less than 90 minutes. This location has always exceeded my expectations with the excellent service provided.
Reviewed April 20, 2018
All them guys from the mechanics to the managers do a great job, I know alotta people that are happy with there prices and Service. Those guys take really good care of my family and I, you’re lucky to have the group of guys and (gal) that you have representing that store.
Reviewed April 20, 2018
Great service. Good guys. My local tire shop as long as I live here. At Mavis Tire the service is very good. Me and my wife both went to get our oil changes today and we were very satisfied with their service. It was prompt and to the point. Once again won't go any place else.
Reviewed April 20, 2018
They do a good job, and they do it quick. I’m very happy with the location too. It’s five minutes from my house, and they are open on Thursdays till 8:30 PM. Everybody serve you with respect. I recommend this to all my friends my families. I really appreciate your help guys.
Reviewed April 20, 2018
I've been going to Mavis for years now for everything, such oil changes, tires and inspections. I have a lease Honda car and I don't even go to my dealership. I go to Mavis mainly because of Russ, the manager. He's fantastic. His customer service is excellent and he's always accommodating. Once I had a tire that blew up and I went to Mavis and he immediately patched it up. It was very comforting. I’m a widow, I’m alone and I feel like if something’s wrong, he will help me out. He's like a neighborhood type of guy. Everybody I sent out has the same experience with him.
Reviewed April 19, 2018
Everything was fine. I was treated well and the price was very good and I was happy with it. When I asked questions all my questions were answered and were very knowledgeable. I asked questions about buying tires when my tires are wore out. My tires should be wore out about this summer.
Reviewed April 19, 2018
I came in to purchase 4 new tires & to inquire about a battery. I have done business with this location & found them to be honest, trustworthy & courteous. Both Mark & Dale were excellent. Mark took the time to explain the advantages of the tires he recommended for me. He also tested the battery & determined that I needed to have it replaced. He was very patient & respectful. He worked to give me the best price. I am very satisfied.
Reviewed April 18, 2018
I go here and only here and for one reason only. Glen is above and beyond in everything they do on my cars and trucks. I own a renovations business and service all my fleet trucks at only his location. I also refer all my friends and family here because he treats them all as family as well. They tell me exactly what is wrong with the car and tell me only the things I need and not try to upsell me or make me buy things that are not necessary.
Reviewed April 18, 2018
Mavis Tire is close to my home. I have a good experience with them before with my cars. They did the oil change and brakes. There are things that need to be changed and they do the necessary things. I have three cars and they did inspection to my cars, oil change, brakes and tire. Three months ago, I’ve purchased very wide sports tires for my Volkswagen CC. They were very special tires. I couldn’t put any other tires beside those ones.
The sales representatives at Mavis Tire knew exactly what I was talking about. They found the exact part that I would require because I really wanted the same brand that the dealer used on my car, and they got it to me. And the price was very fair. They also promised that the car's gonna be ready in 45-minutes and that was what happened. Mavis’ goods and services were very good. They were fast and they left the car clean. I'm very happy with them. That's why I'm using them again and again every time. Every time when I change cars and I need the tires, I get Mavis Tire. I would tell my friend to go only to Mavis.
Reviewed April 17, 2018
Inspection and Loose Brake Caliper - I knew that something was loose on the left side of my car's underbody. I just didn't know what. I brought my car in for a state inspection, Cassie found the problem. A simple fix that was easy on the pocket.
Reviewed April 17, 2018
This was a very pleasant experience. I had many questions and requests and all received excellent responses. I waited on my tires and the total time required was less than expected. I wanted to buy from a company that had offices nationwide and Mavis met that desire.
Reviewed April 17, 2018
After a bad experience in a Wal Mart service in which they refuse to honor warranty and test my wheel for no apparent reason, finding Kauffman employees help was a relief. Great people, great prices, and it was a quick visit, too. Highly recommended!
Reviewed April 17, 2018
I went in to see if I need a serpentine belt installed and the AM (assistant manager) said I need a water pump with the belt along with The 3 of the 4 tires need to be placed and the AM apply the brake lights, coolant, labor for 4 hours which total almost $1230. I had the car in the store for 2 days until 3:11pm he called to tell me it is ready and he offer to send his mechanic to drive my car to my job in exchange for charging my card over the phone. Once the mechanic arrived he told me my speedometer doesn’t work with the check, brake, ABS light on and I have to come back the next day to get it fix, having said that I did and the same manager that allow without checking my car to see if it is best of care told me to come back again the very next day the same mechanic that was working on my car.
I did till I contact the district about my situation because the manager made me feel unwelcome. When I came back some other guy that was filling in for him told me that I have to speak same guy that told to me to talk to the AM about it. Once I left to wait for the mechanic to show up I called to ask if I could speak to him and the other manager flat out said no because he was busy and that I had no business talking to the mechanic. I called the district again to find out that the district manager told me they won’t fix what they did and told me to go to another auto store just to get it check out. I literally took the day off from work just to get it done and not have to deal with this hassle. Not only that they made me drive back 3 times just to get it done and they wouldn’t do swat. Saving money, more like manipulation with your hard earned money which is why I don’t recommend Mavis.
Reviewed April 17, 2018
Mavis Discount Tires was right around the corner from our house, so it was convenient to buy from them. I purchased Cooper tires from them in the summer time last year, so I’ve had these for less than a year. The sales reps are good people and the one at the register, Tracy, was really nice. Tracy helped us pick out which tires we wanted to get and she had really good knowledge about the tires. Everything was good with Mavis Tire. They help us and there are good people there.
Reviewed April 15, 2018
The whole staff at the Mavis on Commercial Drive in New York Mills is great. They took care of two of my cars in the same day. And as always it was a great experience. Matt explained what needed to be done gave me a fair price as always and had the work done in a reasonable amount of time. Came back with an emergency tire repair the same day and was able to pick it up in a few hours.
Reviewed April 15, 2018
First and foremost I missed my 8 am appt for 4/13/18, no problem, I reschedule for Sunday 4/15/18. I got there and was met by Mr. **, who was very courteous, respectful and professional. I informed him that my TPMS light was still on, after my husband had put news sensors. Mr. ** said no problem. I was quoted approx 30 dollars over the phone and sure enough the price did not change, With tax it was 27 dollars. He took my keys, and I can say within 10 mins he was back. TPMS reprogrammed and light off. Thanks to Mr. Pat in the back. Def recommend Mavis. Place is spacious airy and clean. Oh one other thing. Went to #MoreHonda just for a price quote, they wanted $106 a hour alone not to mention the reprogram. #thankgodforpricecomparison
Reviewed April 14, 2018
I just wanted to say how awesome Lee is at the Covington Kauffman Tire. He is always friendly and always make sure I get the service that I need. And I wanted to say that Brian is also awesome, and took care of all of my needs! I will definitely use Kauffman Tire in Covington again, thank you, I appreciate your attentiveness??? ❤
Reviewed April 13, 2018
I chose Kauffman Tires to purchase the new tires for my 2016 Mazda MX5. I chose Kauffman because I had a good experience when replacing the tires on my wife’s MINI. My only disappointment was that I had ordered the specific Michelin high performance tires and a few days before they were to be installed, I received a call from the store telling me that these tires were an unusual size, 205/45/17, and that they had a hard time finding these tires.
They had a substitute, Toyo 205/50/17, that I was assured were a more common size, longer wear life and a lower price. I declined the substitution and told the rep that I would just find them somewhere else. He asked me if he could find them could he call me back if he could find them and of course I said yes. He called me back in about 10 minutes and said the tires that I had requested would be here on Friday morning. On Friday morning I called to confirm the tires were there and they were so I made an appointment to be there Friday afternoon. The installation and the experience at the store was very good. That phone call really bothered me that they were trying to sell me a product they had in the store's inventory and probably with a higher profit margin.
Reviewed April 13, 2018
I received very fast and courteous service. My Battery was not available on location but was delivered within 15 minutes from the local Napa store. Great battery warranty. The Kaufman store was very clean and the personnel were all friendly.
Reviewed April 13, 2018
The workers are all polite and courteous. They check completely for any work that needs to be done and let you know before starting the job. Pricing is very good. The work is also done in a timely manner. Thanks Mike!
Reviewed April 13, 2018
Mavis in West Haverstraw is a very reputable and reliable place to get work done on my car. Oscar, James, Jad are always really nice and will help you in the best way. My whole family goes there when we need something done. Good prices, good time and just nice people who explain everything!
Reviewed April 13, 2018
Very courteous and helpful prompt service. They got me in and out quick very helpful. They seem very knowledgeable and willing to help. Weren't pushing and trying to over sell me on anything. Like I said they were very friendly and willing to help.
Reviewed April 12, 2018
They have the cheapest tire prices available for the brand of tire I needed. The service was fast and the people were friendly. Any and all my questions and they didn't show annoyance. I appreciate everything. I'm gonna recommend you to my friends.
Reviewed April 12, 2018
Replaced my tires, for a really good deal, They had to order a special bolt for my car, and they allowed me to check with my local shops, even reimbursed me for the travel time I used. I'd definitely do service with them.
Reviewed April 11, 2018
I called to check if they had the tire I needed was in stock. I was given all info on the phone and they easily and quickly scheduled me for an appointment that same day. They took me in and told me the wait time and got me out of there in time. They gave me recommendations for future maintenance and were very friendly and knowledgeable. Great experience.
Reviewed April 10, 2018
Trustworthy and had a quick response time. It is hard to find a car service center that won't try to take advantage. I will definitely recommend to friends and family. I will definitely bring my car back for service whenever I need to.
Reviewed April 9, 2018
I did not set an appointment. I walked in and was told I may need to wait a half hour. My car was taken in about half the time and it did not take long for them to do the service. The customer representative was courteous and respectful and the bill was reasonable. I have gone to other locations and always been more than satisfied. This location did not disappoint. I will definitely be back for my next service.
Reviewed April 8, 2018
I Had a bolt in my tire. Mavis had a competitive price on the tire price and also gave a great deal on a battery as well. I would recommend this location for its helpfulness and timeliness. I was able to make it to work before lunch. The office was clean and waiting room was comfortable. Thanks so much for all of the help!
Reviewed April 8, 2018
These guys are great!. Honest and reasonable - highly recommended!! A+.
Reviewed April 8, 2018
I had a fine experience the last time I visited to get a set of tires. The price and service was reasonable so I thought I would try them again. It was just getting an oil change and filter. As more customers entered the store I was surprised how the manager was still pleasant and responsive to my needs. The best part is that they are open Saturdays and Sundays which helps me since it's difficult for me to do weekdays...
Reviewed April 8, 2018
Mavis Discount Tires is local and I like to keep my business local. I had an inspection, an oil change and a tire rotation there. Also, they changed out tires for me. I had snow tires taken off and regular radials placed. They provide a good service in a reasonable amount of time for a fair price. Plus, their reps are very polite, friendly and accommodating. I always have a good experience there. They're reliable, responsible and professional.
Reviewed April 7, 2018
I purchased 4 BS Ecopian EP422 Plus tires. I am very pleased with the service and time involved in the purchase. I wanted to order Bridgestone Tires again because the original tires when I purchased my car were Bridgestone and I was very pleased.
Reviewed April 7, 2018
I've always had a good experience when coming to the Mavis in Johnstown. Good job, respectful and great work. Even without an appointment, they've been able to check my car and tell what needs repair. I refer my friends and family all the time.
Reviewed April 7, 2018
I've been going to Mavis for years so I trust them. They're honest. I went to a place down in Endicott and the guy there told me that there was something wrong with my daughter's car. It was going to be a $180 before he could even do an inspection. I didn't say anything and instead, I took the car to Mavis Tire. They did a whole inspection and charged me the regular price for the inspection. Also, I just bought a car from Just-in-time and I had a problem so I went with Mavis. They've done my tires and my brakes before and they worked on my daughter's car. On the new car that I have now, they did an oil change. Everyone was great at Mavis and I had good service. I'd tell others to go there.
Reviewed April 6, 2018
I went to the store at 5942 University Blvd., W., Jacksonville, Fl. to get an estimate on fixing my front brakes which were making noises. The man came back with a handwritten list of repairs and hurriedly went through them. I asked him to repeat the last item which was a brake flush. I really should have had him repeat the whole list WITH PRICES when he quoted a total of approx. $329.00. When I was given the bill after repairs it showed two items that I question: brake cleaning $119.99 and a brake flush of $79.99, which added almost $200.00. I felt like this was foisted off on me.
Later, I went to the Internet and it seemed to be a general conclusion that the brake cleaning was unjustified, with some justification possible for the brake flush. The total price was $353.00 (this was plus sales taxes). It seems the brake cleaning could have been explained to me, especially since it was the most expensive action. I feel like they are pushing unnecessary repairs (?) on customers.
Reviewed April 6, 2018
Oil change special. Did not have an appointment. Busy shop but work was done in a timely manner. Nice job. Will be back for other services. I have a new car and Mavis is keeping car running new. Front desk, Jennifer very nice and helpful. Thank you.
Reviewed April 6, 2018
Reasonable prices, great customer support, fast service and Jamie was an awesome guy. I already recommended a friend and he will visit you guys soon. I used do oil change on Toyota but after this I will go to Sun Tires.
Reviewed April 6, 2018
I had been going with Mavis and I had great respect for them. I took four cars to them and I also referred a lot of cars from friends and family to go there. But lately, I had a very bad taste. I brought my BMW to have an oil change. I put in over $2,000 because I put new tires, new brakes, a whole bunch of things, and changed the oil. But they forgot to put the oil in it and I never looked into it because I was so busy.
The driving that we did was probably seven miles a day because I would take my granddaughter to the daycare center and would drop my daughter off at the train station. About three weeks later, my daughter kept asking about the oil sign and if it was "check oil". I told her we just changed oil and that everything should be fine although I wanted to check it just to satisfy my daughter, not thinking that they could have forgotten at Mavis.
Finally, my daughter took the car, dropped my granddaughter at the daycare center and she dropped herself at the train station but she parked the car in the street. I took the other car because we have the baby seat on that car and picked up my BMW with the seat on it but the car won't start. I switched the seat and I went and picked up my granddaughter. I came and brought the car back to Mavis to see what was going on. Their guy said that there was not a drop of oil. I lost oil and he didn't want to admit that the mechanic could have forgotten putting oil and I took the car. What their mechanic told me was that he would change the spark plugs and change something else which cost another $400.
They told me at Mavis that they did everything right and that I just had an old car, a piece of garbage. Their guy would not admit any of his wrongdoing or try to do something to get it going so I said I was not going to go back there anymore. It was so unfair. I gave Mavis so much of business from my own vehicles but they just turned around and said my car leaked the oil. I had to take the car to another mechanic and had an overhaul done which cost me about $700 to get the car running again. I was also told not to put the car on the expressway because I was definitely going to get stuck.
I wanted to report Mavis because I was probably not the only one who was getting problems but I haven't had any time. They're not even saying, "I'm sorry," or "Can we see? Maybe we can work something out." Their guy just gave me the car and it took me an hour and a half to get from Mavis to Yonkers to get the vehicle running. The car showed a little sign from the engine forcing and trying to go without any oil, but there was no gasket change done. We put the oil and it's running fine now.
Reviewed April 5, 2018
I have been having my car serviced at Mavis at this location for more than 10 years. Everyone is courteous and professional as well as friendly. the waiting room and the ladies bathroom are always neat and clean. My present car is a 2005 escape and it continues to be in good condition because of the service provided at Mavis.
Reviewed April 5, 2018
I have used Sun Tire for years for my tires, oil changes, brakes and to replace a bearing, and have not been disappointed. After moving to a new area of town, I found the beaches location on Beach Blvd to be cleaner and very courteous. I made an appointment online and my service was prompt and thorough. Having free tire rotation is a huge plus!
Reviewed April 5, 2018
I was very please with the service I received at Kaufman on 4\4. My husband had taken my truck to dealership and they gave him a false (untruthful) report of what was wrong with my vehicle and it would cost me $843. Short story God is Good. Brought truck to Kaufman, needed Freon in AC. Trust & Honesty goes a long way with me. Thanks Joey. Great Customer Service also.
Reviewed April 5, 2018
Love it. Didn't like the price of one tire but customer service was so great I didn't even mind spending my money. Will be back for more work!!! Kyle is very sweet and so nice. Made me so comfortable. Updated me on everything I needed done to my car and was so patient also understanding. Best person ever!!!
Reviewed April 5, 2018
I have been using Mavis Tires for a couple of years now. Their quality of service is totally good. Since they are close by and I know some people that work there, I buy my new tires from them, a few times a year. So far, I'm happy with them. If a friend would ask about Mavis Tires, I'd tell them to go there and get new tires.
Reviewed April 4, 2018
The service was excellent and with true professionalism. They helped me pick out the right tires and explained everything in detail; they also explained the options I had ready. They told me the time my car would be ready and they met it. I am totally satisfied.
Reviewed April 4, 2018
I have been to Mavis Discount Tire Center in Dover, NJ for a brake pad and rotor replacement for a quote of 280$ but ended up with 645$. As promised with replacing with ceramic brake pads, it was replaced with semi-metallic. This cause grinding sounds while applying brakes. I took the car to them 4 or 5 times, and eventually when it was replaced with ceramic brake pads, the sound went away. But their workmanship ended in causing heavy road noise and totally messed up the alignment. It was pulling left and once I told them about it, they tried fixing it but totally messed it up as the car now with a steering wheel at an angle of 75 degrees to the right makes the vehicle drive straight. When I mentioned this, they blamed it on the tires.
Before entering their mechanic shop, my vehicle was in ABSOLUTE PERFECT condition. All these issues started happening once my vehicle was out of their mechanic shop. The tone of the person changed to being rude. Now that they had my business of 645$, they seem to be done with me as a customer. I don't recommend anyone going to this place. Seriously, the customer service is what attracts people to any store. But in the case of this store, you cannot expect it. You would have to visit at your own risk.
Reviewed April 4, 2018
I like Mavis Discount Tire's prices, facility and the way I was treated when I was there. They were very courteous, offered other service things for me, and treated me with respect. They were also very prompt in getting my vehicle and then getting it done. I had a regular maintenance for my pick-up truck but I have a couple of children in my family that have vehicles and they go to Mavis for tires and oil changes. Also, I purchased a Cooper 8/T3s for my son's vehicle. They were on other vehicles in the past and I like them. It's important that being the size city that we all live in back there in Oswego, the local people running and operating it are a big asset to that business. They create a lot of customers themselves.
Reviewed April 3, 2018
Purchasing from Mavis tire was convenient. I've been going there for over four years now and I always have great service at the Mount Kisco Mavis. I've always had a great experience with their sales reps. They're very nice and they get the job done fast.
Reviewed April 2, 2018
I went in for a tire I had plugged elsewhere and was leaking. They were very thorough in checking things over. They found I had another tire with a piece of metal inside. They were polite and efficient. I'm very happy.
Reviewed April 2, 2018
My experience at Sun Tire has always been great. The prices are wonderful. If something is required that may not pertain to them, they have always made good recommendations. Sun Tire have always showed interest in the things that concerns me. They make you feel like family.
Reviewed April 2, 2018
I have done tires through Mavis Discount Tires one or two times and I've also heard about how terrible things are with them, however, I had to bite the ball and do it to get what I needed to get done. They were my last resort. It was an urgent matter and they were the only one open on the day I could go. I purchased brake pads and rotors and the service I received was terrible. They got me in the door by telling me it was going to cost one thing, but it ended up costing quite more than that. They switched the price up on me three times. They also didn't seem to know what parts they needed or what it was going to cost. They just throw at me whatever information they thought was right without checking it first. Moreover, the people there just seemed to be very apathetic.
The manager yelled at the service guy for not doing his job and they said that they have other things to do because someone still didn't do some other thing. It was a very poorly run operation. The communication and the teamwork amongst the staff didn't seem to be in good working order. They told me it would be done by the end of the day on Sunday, but I didn't get my car back until Tuesday night. That was just for brake pads and rotors on a Chevy which is a very basic car and I don’t know where the issue was with that simple job. But at the end of the day, I'm presuming that the work was done properly because there haven’t been any issues with the brakes.
I called the customer service line to tell them what happened. I was irate on the phone because this was right after I left there and the whole thing was very fresh in my head. I was a little heated, but I was not disrespectful. I was just adamant about what I was explaining to the rep and she said she would have a regional manager reach out to me. I never got a phone call back from anyone. Even on that end, it just went by the wayside for everybody.
Reviewed April 1, 2018
I have had the best experiences since going to Kauffman Tire. I had been going to other places for just an oil change and thought I was getting a deal until I brought my van in for an oil change and tire rotation at Kauffman. I paid less at Kauffman than I would have for just an oil change at other places. I am very pleased with their service.
Reviewed April 1, 2018
Mavis Discount Tire has a store located near us and we purchased a Michelin tire from them. The rep told me that it is good to get the tire and they were able to order the tire that same day. We have used the tire for about two months now and the quality is good.
Reviewed March 31, 2018
Prompt service and accepted my appointment timely. Experienced and courteous staff. Will be taking all of my vehicles there from this point on. The customer waiting area was clean. Technicians kept us up to date on the progress. Prices were also reasonable. I did not feel like I got ripped off like you would feel with most other places.
Reviewed March 30, 2018
Visited the store to check on a tire that was leaking air in the last few weeks. The staff quickly diagnosed the problem and reported back to me the issue, an approximate time to fix and cost. Professional staff and great speedy service.
Reviewed March 30, 2018
I go to Mavis Discount Tires on Broadway all the time and I’m very happy with that place. The quality of the tires and services there is excellent. I have my vehicles inspected and I get my brakes done there. I buy tires from there and I get whatever tires Harry says are good. Harry is an excellent sales rep and he’s done exactly what I asked him to do. I can trust him and if he says I need this or that then that’s it. I went to a store that’s two minutes from my house to get $800 worth of tires put on two years ago and the guy there tried to sell me everything under the sun. But when I went to Harry, he wasn’t pushy. I would recommend Mavis Discount Tires all the time.
Reviewed March 29, 2018
On my vehicle, I got tires and a battery, and I got the brakes done through Mavis Tires who was just right around the corner. Their tires were on the lower end price wise. They make a lot of road noises but other than that, everything else was fine. The rep was pleasant to work with, too. I did something with them before and their reps called and double checked. However, when I went in there and explained what I wanted to be done, there was a little miscommunication. It wasn't a big deal though.
Reviewed March 28, 2018
Rear brake job on 2008 Honda Accord. Got ripped off by Mavis Tires, of Olden Avenue, Ewing, NJ, parts replaced were easily available at AutoParts, 2 minutes away for nearly half the price, e.g. Rotor's price charged $ 75 a piece, available for $35 a piece, rebuilt caliper charged $168, available for $99 a piece. I went back to the dealer to complain and said the parts are easily available at AutoParts for half the price and he responded, we charge suggested price for parts not discounted price. My total bill was $588, overcharged by at least $145 for parts. Date of service 03/27/2018 - senior citizen.
Reviewed March 28, 2018
Cris is helpful with the customers. And the workers are respectful. Waiting time is fair. The cost is cheaper than other shop. The best Mavis around Dutches county. I will recommend to others if you want to go for your maintenance.
Reviewed March 28, 2018
I have been going to the Metuchen, NJ site for over a decade now and have been happy ever since. Exceptional work, price and customer service year after year. Thanks to Joseph, Harry and Mike for making this place great overall.
Reviewed March 27, 2018
My first time visiting a Mavis center, I was looking to replace worn tires. However my budget was limited and after visiting several dealerships in my area, left in tears knowing I couldn’t afford the expense, yet worried as I travel with my granddaughter frequently. I stopped at Mavis expecting the same result. However was met with courteous servicemen who went over my options and was approved for credit to accomplish what I needed. Because of that I have returned for brakes and oil changes.
They make me aware of issues that need to be addressed, but respect my decision to post phone repairs. I highly recommend the Butler dealership and appreciate their treating me with respect and understanding. I will no longer need to shop around. I know a good deal and they are the real deal! P.S. The coupon online actually work too! I can’t tell you how many times I have tried a coupon only to read the fine print of exclusions!! Mavis deducted as per advertisement.
Reviewed March 27, 2018
I bought four pairs of tires about two years ago and my only gripe was the way they handled my credit card. I was supposed to get a $70 credit card back but I never received it. After going back to the store and telling the manager, he said that it’s in the works but I never got my card. Although, the quality of the tires I received was great. Since then I’ve bought other tires for my other cars and they’ve always been great, especially the Cooper tires, which surprised me.
Reviewed March 26, 2018
I ordered 5th wheel trailer tires from there a week prior to my appointment. I told them it was for a 5th Wheel camper and I was picking up the camper that morning and driving that same day back to Kentucky. I showed up for my appointment, they had the tires but told me they cannot change my tires because the camper will not fit inside their garage. I get new tires all over the country when I make these trips and the tire place always brings the hose and a jack out to the camper and does the job. Never had a problem for 15 years. This is the first time using this company and they told me they do not have any way of lifting the camper. A 2.5 ton car jack from Walmart will work. I ended up having to buy the tires there and get them installed down the road. After looking at my bill, it looked like they charged me full price for installation and a $5 tire disposal fee.
I called the company a week later and asked to be refunded $53, which was the additional cost I had to pay at the other tire place to get them mounted. Customer service transferred me over the Cody, the district manager. His resolution to me was to refund me $5 for the disposal fee. I would have rather him tell me nothing. After telling him that was not going to be good enough, he offered $35 like we are on some negotiating table. I told him I wanted to receive $53 at the very least because that was extra cash I was out, not to mention the hassle and wrongdoing that I had to go through with this experience. He denied my request. I called customer service back to speak to his boss. I was told they do not have a Cody district manager.
At this time it made sense to me, because I thought I was talking to someone at the shop trying to do the bare minimum to cover up this terrible service incident. The customer service girl was no pleasure to talk to either. She came back on the line and told me she talked to Lou and Cody and that was the best they could do. She never even mentioned the fact that all of a sudden a Cody appeared. I asked to speak to her boss Alexa. Alexa said she will listen to the original call from me to verify that I asked for the tires to be installed. WOW!!! I told her I told the person I ordered them from, that I was from out of town and I needed tires for the drive back home. Can't get any clearer than that. Still working on this to get it resolved,but I would at least like to be refunded my $53. I looked them up on the BBB. Not one positive or neutral review. Hundreds of reviews are all negative.
Reviewed March 25, 2018
Glenn and his crew are always fast and courteous. Sometimes I have a emergency and they work me in pretty fast. Only if I am out of town would I take my cars somewhere else. One time they fixed a problem on my son’s car that another shop could not. I asked Glen about a problem on my car, and he found and fixed the problem very quickly, no extra charge.
Reviewed March 25, 2018
I always go to Mavis Discount Tires. They’re local and I love them. In the past year, I did an inspection sticker and bought my tires there. They also fixed my brake lines. Mavis has been excellent in everything.
Reviewed March 22, 2018
TIRES AND FRONT END ALIGNMENT - GREAT GROUP OF GUYS. VERY NICE AND EXPLAIN EVERYTHING, SO THAT you FEEL COMFORTABLE with the work. Will send my friends and family members. I forgot the guy that waited on me. He is why I will be coming back. ID NUMBER **. GREAT GUY.
Reviewed March 22, 2018
I was very happy with Mavis Tire's Little Falls store. We got Michelin tires and, because the car needed them, struts. The manager was very good. He explained everything and we made some decisions based on what I could afford. He offered quality service and the products are holding up well. Mavis is great for tires and basic maintenance on your car.
Reviewed March 21, 2018
The employees are very helpful and very informative about the work needed. They made me feel very confident about what's going on. They made me feel confident and trustworthy about what's going on with my car. I am very satisfied with their performance and work.
Reviewed March 18, 2018
Customer service was top notch. I was told how long it take to complete the work that needed to be done (flushing fluids/oil change) and my vehicle was finished in a timely manner. Building was clean. No complaints. Kaufman's is my new go to place when my vehicle needs service.
Reviewed March 16, 2018
Kaufman tires - I knew from the moment I got there that I was going to get good service, and I did. My service was completed in a very short time. I was impressed. The price was a little higher than what I expected, but it was the lowest one I found. I guess everything is going up.
Reviewed March 15, 2018
The staff was courteous and welcoming. The facility impeccably neat. The waiting period great. The manager kept me informed of the progress of installing my new tire. Overall, I loved the neatness, the openness of the area and the quietness. I will return next time I need tires.
Reviewed March 15, 2018
Called the night before to get price and see if my tires were in stock. Not only were they in stock the price to have them installed was better then anywhere I had checked. Joe was awesome, took the time need for every customer.
Reviewed March 14, 2018
Went to change my front brake pads at Mavis at South Ozone Park, NY on my ML350 just because they were squeaking really bad and perhaps very low. Waited 4 hours, and was told I also needed the brake sensor, no problem, just get it done. Drove my chariot out and saw the "Check for Brake Pad Wear" light on. Called Mavis location and they said eventually it would come off when the sensors picked it up. I drove it like this for a month and still this light remained on! Took it to Rallye Mercedes Benz Dealer to get checked out (should of went there in the first place for brake pad change but hey it was a emergency), anyways, right away they pointed out, "Whoever changed the brakes damaged your L/F caliper slide bolt", loose/stripped out and it needs to be replaced or the entire fixture can detach and cause a major accident.
Furthermore, the brake pads they changed are less than 45 days old, and already down to .03mm on that same side! THe cost of repair was $985.50!!! Their mechanic really screwed my repair up! I called the shop right away and informed them of this problem and they said to bring it in and they will help. What does that mean? I called the Mavis Corporate Customer Service number, and they opened a ticket and assigned it to a regional manager, Ronaldo. I really hope I don't get the run around because I will take legal action for negligence against them! I have held off on the repair at the dealer and hoping Mavis would keep their reputation intact by fixing this problem at their cost and send that mechanic for rehab or training!
Reviewed March 12, 2018
Russell was the best, never go anywhere else... He was fair and didn't rip me off, and I was ripped off prior... Great service, easy to recommends. The best place Ive ever been, never go anywhere else... The best tire place to go, fair and honest.
Reviewed March 12, 2018
I took my car to Mavis Discount Tires to get it checked out. I always go there, even if it’s for an oil change. I love Mavis because it’s always a good experience. They’re very nice and they tell me in a timely manner when things will get done. They try to be as good as they can with the estimated time when the job would be done. Plus, my friends go there too. They're in a convenient location, right down the road from where I live.
Reviewed March 12, 2018
Convenient location. Fast and friendly workers. Very clean store. Reasonable prices and reasonable wait time. I love that they have coffee and bottled water for customers. There's even a waiting areas for kids. I will definitely do business here again.
Reviewed March 11, 2018
Chris, the manager greeted me immediately and quickly wrote my service ticket and told me he would get it done in an hour. The car was done in less than an hour. I asked about a transmission service and he immediately said he could not get to it today! I appreciated the honesty instead of me waiting all day just to find out, it could not be done. I am definitely going to bring my car back to get my transmission serviced on another day.
Reviewed March 11, 2018
Excellent work. Courteous and efficient. I would recommend them to any of my friends. They went further than required and found a screw in one of my tires. They fixed the tire and saved me from a potentially bad situation.
Reviewed March 10, 2018
Mike was professional and provided a lot of information. Called before coming and he was able to get me in without any issues. First time coming to location. Was in and out in no time. Was able to relax and watch ESPN while I was waiting. Would definitely come back.
Reviewed March 10, 2018
They have the best service and prices in town! I’ve been going to them for many years. Highly recommended. They take really good care of me on every visit. The wait time is minimal. You won’t find a better place. They are extremely professional.
Reviewed March 8, 2018
Had my Chevy van in for front end work, the mechanic Matt did a great job!!! My van is running very well. I own 4 vehicles and definitely I will be bringing them all to Kauffman Tire 4th street north St. Pete for all repairs and be happy to recommend others, thank for the great service.
Reviewed March 8, 2018
I stopped to drop my service truck for service the next day but the staff felt that they could complete the work in a couple of hours; which they did. Their attitude and performance was a compliment to their employer. Please express my thanks to employees Justin and Jake.
Reviewed March 8, 2018
We've been doing business with Mavis Discount Tires for quite a while and their reps have been excellent. We love their service.
Reviewed March 7, 2018
There are choices closer to me but I always seem to be treated fair at this place. I haven't ever felt I was getting service I didn't need. I'm in the Customer Service business myself in other industry as an engineer and they treat me as I treat my customers and when something is found they work with me to find a fair deal. Blew out a tire on massive pothole. Turns out after getting tires off they were horribly worn inside wear. I got 4 new tires, Full brakes pads. new rotors all around and alignment was way off. I could've done the Brake job myself but it was such a good deal I let them do it all. Wife has a safe car now at a good price,
Reviewed March 7, 2018
I recommend them to everyone and give them an A+ always. Their customer service is top notch and heads above the rest of the industry. I have visited plenty of their locations and each one is very consistent on how they treat You and service Our vehicles.
Reviewed March 7, 2018
I got 2 tires and I'm happy with the results and the way they treated me was great and they took the time to find out what I wanted and showed me some options in the kind of tires that would fit my needs and the kind of car that I drive and that showed me that they Know tires...
Reviewed March 5, 2018
Tom and Tyler have gone above and beyond to quickly fix our Audi and get us back on the road. When the wrong parts were delivered Tyler personally drove to the parts store to cut down the wait time. We had an opportunity to watch these gentlemen handle customers always with a smile and a caring demeanor.
Reviewed March 5, 2018
On my way to work my tire blows out with my son in the truck... Forced to the edge of the road and very lucky... Once, I got myself together I called Mavis Discount Tire. They were prompt to respond and did not gouge me with towing and replacing the tire that blew... I highly recommend this company for your tire needs... Thank you to everyone that helped us!!!
Reviewed March 5, 2018
This was my first experience with Kauffman Tire in Thomasville, Ga. I was well pleased with the management and the customer service. Tire prices were good and I knew up front what I would be paying. I expect them to be as courteous and helpful in future visits. Thank you!
Reviewed March 4, 2018
The team was very patient and knowledgeable. Thank me for my military service and offered me a military discount. I had a tight budget and they helped me stay under my budget. Josh and Jay are the only names I can think of right now. The entire staff was excellent. I WILL BE RETURNING WHEN I need any tire service.
Reviewed March 4, 2018
I came in at Mavis and told them that I had a problem with my car as it was making a certain noise. I also needed new tires at that time and so they went ahead and checked everything. They called me to let me know about the problem and asked me if I wanted to make the change and I agreed. They walked me through the prices and I told them it was okay. The process was very simple. Everything was very professional and they asked me before every decision they made. Now everything is running very smoothly. I was very happy with the experience and I feel like others would too.
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavistire.com


