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Mavis Discount Tire Reviews

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About Mavis Discount Tire

Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.

Visit www.mavis.com
Pros
  • Available across the county
  • Offers various auto services
  • Discount name-brand tires
Cons
  • Online reservations can be difficult
  • Some competitors offer more perks

Mavis Discount Tire Reviews

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    1 featured review
    How do I know I can trust these reviews about Mavis Discount Tire?
    • 4,957,058 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 17 Reviews 2175 - 2325
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 2, 2021

    Professional, Clean, fast & as explained. The management was very nice & explained everything perfectly, the job was completed fast & even had my car @ the door waiting for me when it was done. Highly recommended..

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    CoverageStaff

    Reviewed April 1, 2021

    Every time I've been here they have either stripped out lug nut or cross threaded one. I got tired of it so I am taking my vehicle to another shop for now on. Each time of me fixing it I have found it gets me irritated because they claim they are professional.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Garrett, we truly apologize but we have no record of your visits to any of our location under your reviewer name. We absolutely want to investigate this lug issue as lugs are only stripped during installation not removal of a tire. Please call us at 914-984-2500 option #2 so that we can investigate which locations you have been visiting and what is going on. Thank you for allowing us the opportunity to better serve you!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 31, 2021

    Great customer service and work completely in a professional and timely fashion. They had the part I need in stock and were able to complete the work with no delay. I will definitely recommend them to my family and friends.

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    PriceStaffRates

    Reviewed March 31, 2021

    I always have a great experience here. Salim assisted me throughout the whole process and explained everything that was wrong with my car. He explained all the pricing and helped me out. I will def never stop coming here and I’m recommending everyone to this specific Mavis.

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    Customer ServiceTechOnline & AppMaintenanceStaffRates

    Reviewed March 31, 2021

    This Review Relates ONLY to Mavis Tire & Brakes at 5706 FL-64 E, Bradenton, FL 34208. Incompetent service with a huge helping of rude and insulting treatment. I FIRST arrived on Tuesday morning to show them the picture I made earlier of a flat tire. Didn't fix. Flat tire again. Returned Wednesday, they did the same assessment and concluded there was nothing wrong. Flat tire again.

    Returned Thursday this time confronted by their Manager ** who concluded that he needed to see the tire go flat HIMSELF. The Asst Mgr who had helped Wednesday heard this conversation and made no effort to confirm my story. ** suggested that I take this issue to another Mavis store if I wasn't satisfied. Personal insults upon insults. Took the car with another pump up to the Mavis store on Lakewood Ranch Blvd and they fixed the tire as soon as they were able to put it on the rack. The tire had a nail...couldn't be found by SR 64 group which wasted 3 days of my time with a huge helping of Manager insults.

    The reason, I write this review is that this store shared 2 other indications of bad behavior. FIRST, they included my 1-star review in the first 4 reviews shown on their website with "That facility treats customers great!". This was the last line of my review, but it referenced the Lakewood Ranch store!!! SECOND, apparently Corporate has a person assigned to defuse bad reviews because they wrote a response that said how sorry they were for my experience and invited me to call a corporate customer service number. I did and was further disappointed to learn that there is no coordination between their desire to defuse and their true interest in further aggravating a customer. How...the CS representative said he had no access to reviews and that I needed to completed share my story again with him. That is not customer-first behavior which I told him with thanks and exited the call. See my full review at: **.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear James, we are so sorry for your bad experiences. We want you to know that we do not have any software or capabilities that manipulate customer reviews in any way and we do not adjust any reviews publicized. We unfortunately, have no record of you calling our corporate headquarters. We have clear access to all Google, Yelp, Twitter, Facebook and Consumer Affairs reviews only at this time. If your review was not on one of these portals, it is possible we didnt see it. If it was truly a corporate consumer solutions consultant you got on the line, they absolutely would've have had access to your incident. We do care greatly about our customer's and their experiences which is why we have created an incident ticket for you in our system to the Regional Manager for the Bradenton location, Larry, who will be reaching out immediately. We are always looking for ways to improve for you and truly appreciate your feedback. Your ticket number should you wish to call us directly is 914-984-2500 option #2 is 590359.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 31, 2021

    I needed 4 tires changed! Tyler was extreme kind, knowledgeable and showed professionalism during my call with him. Place was extremely clean and maintained physical distancing inside the shop. Tyler and Rick were very helpful and answered all my questions. Had a wonderful experience! I have been a longtime customer at the location and planning to continue taking my cars there. Thank you Tyler!

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    PricePunctuality & SpeedStaffRates

    Reviewed March 31, 2021

    My tire blew out on the way to work. I was towed to Mavis as they were just opening. I was met by a friendly young lady who welcomed me and did not try to milk me knowing I was in dire straits. The young man that talked to me regarding the work was also friendly and personable. They had me in and out quickly and for a fair price. I have never been to a repair shop with the kindness and fairness that I experienced at the Mavis on Providence Hwy in Dedham.

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    Customer ServiceStaff

    Reviewed March 31, 2021

    I need to give Eric at the Larchmont location a very special shout out. He took my car without notice and with an amazing attitude and got it fixed within 30 minutes tops. We had never met although I have been a customer in the distance past. His personal customer service is a true example of how staff and managers make a business successful. Thanks to all.

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    Punctuality & Speed

    Reviewed March 29, 2021

    Service was great and I went there without an appointment. Next time I will be making an appointment. I like that they suggest to you what is going to be the next thing to do without having to do it now and that you can schedule it on your time.

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    Sales & MarketingPriceStaffRates

    Reviewed March 29, 2021

    I'm over 60 and the gentleman who help me was very nice and didn't try to sell me something I couldn't afford. Told me what I needed at a good price. I'm going to go back for an oil change soon. I want to thank the young man named Kevin for his help.

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    Customer ServicePriceStaffRates

    Reviewed March 29, 2021

    I needed new tires and went to my local garage for a price. I also checked with another local tire store. Both were priced similarly at about $800-1000 and this did not include balancing and alignment. Then I found Mavis in Middletown PA. They priced me out on comparable tires and included the balancing and alignment for $458.... half the price of the others!!! On top of that their service was excellent. Their staff was knowledgeable, courteous, professional, and extremely personable! They really focus on great customer service. My experience there was one that will make me go back!!

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    Customer ServiceStaff

    Reviewed March 29, 2021

    It was great. No complaints. They took care of me very well. The customer service was great as well. I love it. I don't have to woot about anything whenever I come to Mavis. They are always on point with everything.

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    Verified purchase
    Punctuality & Speed

    Reviewed March 28, 2021

    The crew has been great especially Scott and Jamario. I would like to tell them how great and fast they really are about doing a good job and I would like to tell them I recommend who want someone who do a job well done.

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    PriceStaff

    Reviewed March 28, 2021

    I had $700 worth of work performed at this location back in November 2020. I had brakes, rotors & the whole nine. So, I took it back today & they said that I needed rotors. If I do need them after 4 months then you sold me some ** rotors. To make a long story short, I was taken care of the the ultimate level. Way to go team!!

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    PriceStaffRates

    Reviewed March 28, 2021

    Excellent service. I’ve been to the Mavis in Columbus and did not have the best experience, was hesitant about going to the RiverChase location. Best decision EVER! Excellent price, done in a reasonable time frame. Anthony was awesome! I will definitely be going back!

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed March 28, 2021

    Staff was great! They were friendly, knowledgeable, and honest. They were extremely busy though. I suggest thing by and booking an appointment in person. If you call, you speak to call center reps who have no clue how busy the store is. They may be a bit understaffed, too. Also, they are open 7 days a week. I will be going back to them for all of my auto needs.

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    Customer Service

    Reviewed March 27, 2021

    Everyone was very nice and the job got done very well. Also I called in last minute but they were able to get me thanksgiving. Will very much so recommend you all to my family and friends. I truly appreciate how you all got me and out by changing both tires.

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    Customer ServicePriceRatesTransparency

    Reviewed March 26, 2021

    New brake pads, they didn't keep me up to date of what was going on with my truck, so they had to put something else on my truck, very poor business, I had to keep calling them to see if my truck was ready, the price was ridiculous.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Carolyn, we are so sorry if the store did not communicate with you regarding any delays in your appointment. We cannot find a reservation under your name in our system and we are eager to investigate which location this occurred so we can escalate it to our Regional manager. When you get a moment, please contact our consumer solutions department at 914-984-2500 option #2 and we would be happy to assist you. We truly appreciate your business and hope that you will give us the opportunity to better serve you in the future.

    Verified purchase
    Staff

    Reviewed March 26, 2021

    The manager and staff of the Mavis Tires @ 2585 South Rd they are very knowledgeable. They point out any potential problems that may happen, I would definitely recommend any and everyone to take their vehicle for any work that needs to be done, they don't just do tires they also makes you feel at home and part of the Mavis family.

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    PricePunctuality & SpeedRates

    Reviewed March 26, 2021

    Informed me about wrong lugs on wheels and the tires needed speed balancing. Very pleased with overall experience. Priced me 2 sets of tires at a very competitive price range and lifetime warranty. Will be doing business with you in future.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 26, 2021

    I visited the Mavis Tires & Brakes shop on 3700 Marietta Highway in Canton, GA, to see if they would check out a tire that was losing air. We had previously bought all four tires at NTB, so I was unsure how Mavis would take care of it. I shouldn’t have worried; they were able to look up our old NTB records on their computer (they even printed out a previous receipt that I had misplaced from 2017).

    While I waited for their verdict on the tire, I passed my time in their very comfortable customer lounge area. Their facilities were quite nice and I thoroughly enjoyed watching HGTV. The final verdict was --- the tire had a nail in it and could easily be repaired. I couldn’t have been happier about the news. Bottom line, they were quick and treated me very professionally. A side bonus was their location: between I575 HWY and Univeter Road --- which meant that I could avoid all the current construction traffic up on GA State Highway 20.

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    Customer ServicePriceStaffRates

    Reviewed March 26, 2021

    So happy that Jimmy is back! He is amazing, the prices are fair, they kept me informed along the way about my car. They were on time with everything. Communications great. I would recommend this store. The staff is incredible, understanding.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 26, 2021

    I had a great experience at the Mavis Tire Center in Aberdeen. It was late afternoon and they helped me out by ordering a new tire for the next morning. They put on my spare and kept the bad tire & rim. When the new tire arrived they called me and by the time I arrived, about 15 minutes later, the new tire was on my rim, they drove my car in the garage, changed the tire and I was gone in 15 minutes. A truly great experience by people who want to help you and do the right job. Highly recommend them and I will be back for any future car issues.

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    StaffTransparency

    Reviewed March 26, 2021

    Brought my car in for shocks and the guys were super nice and explained everything that I needed. They took care of my car really well and have me updates about the process. Give these guys a raise and maybe some brownies.

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    Customer ServiceStaff

    Reviewed March 25, 2021

    Ryan who works at the Dewitt, NY location is a very superb person. He was so friendly and his customer service is unmatched. He told me about my rear brakes needing replacement even though I was there for other services. Ryan is the standard of what customer service should look like. Keep up the good work Ryan.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2021

    Service was done fast, Michael called me right away to explain what need to be done on my wife's car. I told him go ahead take care of it, he went the extra mile. I will definitely recommend Mavis Tires!!

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    Verified purchase
    PriceMaintenanceHonesty & Transparency

    Reviewed March 25, 2021

    I have been going to Mavis (STS before that, etc.) for years. I had a great experience the last time I was in that makes it worth mentioning. Scott, John and Malik (front end guys) are honest with what work needs to be done on my car. I have to say I thought the process was going to be so much longer but they had my car back to me way earlier than I thought. Would recommend to anyone that needs to get oil changes, tires, maintenance, etc. on their car.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed March 25, 2021

    I needed to have scheduled maintenance on my car. Took it to Mavis and it was the best experience I've ever had at a car shop. The employees were courteous and friendly. I was in and out in about an hour. Definitely going back.

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    Verified purchase
    Staff

    Reviewed March 25, 2021

    Was very well pleased with the service I received when having a set of tires put on my truck. The staff was very respectful and polite. I will definitely use this location again. I could not be happier with their service. They even stayed open longer just to install the tires on my truck.

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    PricePunctuality & SpeedStaffRatesTimeliness

    Reviewed March 24, 2021

    They will go the extra mile to make sure your car is fixed.. Pay attention to detail and the patience to take a minute and talk to the customer is the most valuable thing... These guys stayed late to finish my car and make sure I was able to use it for work the next day.. The manager and the counter staff were amazing being able to locate everything and find a budget price.

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    Punctuality & SpeedStaff

    Reviewed March 23, 2021

    Awesome place of business. Zack and Dennis are great. Nice common area clean ba k shop and the rest of the guys treated with courtesy. One thing that would help a lot is returning the drink machines to the lobby for longer wait times.

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    Sales & MarketingPunctuality & Speed

    Reviewed March 23, 2021

    They were able to squeeze me in their schedule as a walk in and kept me informed on their progress. They didn't try to sell me things I didn't need and they did a wonderful job with explaining everything. I won't let anyone else touch my vehicle, but Mavis.

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    Staff

    Reviewed March 23, 2021

    The staff Was very professional. My car was done in this sad time. They explain in detail what was wrong with my car. I will take my vehicle there for a future of repairs. I will recommend Mavis tires to my friends and family.

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    Staff

    Reviewed March 22, 2021

    We highly recommend this Waldon location. We are from out of town and found ourselves with 4 under inflated camper tires. We came there after store hours and employees were ready to go home. Kevin and Tyler went out of their way to help us. We are truly grateful for their help.

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    Customer ServiceContract & TermsPriceMaintenanceStaffTimeliness

    Reviewed March 21, 2021

    Horrible service at the location on Hackensack ave. I took my car in to get my back brakes replace which were making noise. When I arrived the rep told me it was my front brake which I told him they were fine. The rep told me I need new pads and rotors which they charged me $400. The next day the car was still making the same noise so I brought it back and this time they said it was the back brakes which I originally told him was the issue. They tried to charge me another $400 to fix the back brakes this time smh. I called, made a complaint and they did not charge me. It’s now March 21 and I’m still have brake problems.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Omar, we truly apologize for this incident with your brakes. Our Regional Manager, Anthony, investigated this extensively did instruct the store to do your rear brakes free of charge as a courtesy for you. It is very possible the noise you are hearing is not related to any of your brakes but rather, a different issue all together. We are happily re-opening your ticket to Anthony to have him reach out to you so we could re-check our brake work to ensure whether or not the noise you are experiencing is related. Should you wish to call us first, you may do so at 914-984-2500 option #2 and reference your ticket #521343. Thank you!

    Verified purchase
    Customer ServicePriceStaffRatesTransparency

    Reviewed March 20, 2021

    Incredibly friendly and personable service. Two separate phone calls to update me on the status of my car and problems that arose. All in all, lovely service with great customer care at incredible prices. I was ready to shell out more than half of what I ended up paying, which was surprising when reading quotes for brakes. Will definitely be revisiting.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed March 20, 2021

    After my morning dentist appointment on my personal day off Friday, I called Mavis-Amherst, NH and asked, Robert, the new manager, if he could fit me in for winter to spring tires changeover. Robert was very courteous and professional and made an appointment for me that same afternoon. When I arrived at the shop, I was greeted cordially. Some information was exchanged and I was told the car would be ready in about an hour. Upon my return, the vehicle was just being finished up and it was returned to me with the three season tires mounted. The snow tires had been bagged and placed in the car. I was reminded of the necessity to return the vehicle after 25 miles for retorquing. I’ll be back to this location with my other car for the same service in just a few weeks. I have no complaints with Mavis Discount Tire. If your regular tire store is too busy to give you the appointment time you are seeking, give Mavis Discount Tires a try.

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    PricePunctuality & SpeedOnline & AppRates

    Reviewed March 18, 2021

    I was highly impressed with how quickly they were done with my vehicle. They were recommended by a co-worker of mine, when I needed service done. I went to their website made an appointment online, and when I showed up early, they fit me in quickly and I was in and out. Their prices were very fair, and I was overall very happy with my service. And will return again if I ever need more assistance.

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    Verified purchase

    Reviewed March 18, 2021

    My first experience with Mavis Tire was more than 15 years ago. I needed some monster size rear tires for my 1990 mustang Gt. They had some in stock. Which is why I continue to do business you. I got nothing but great experiences with your company. Yours Truly Reynold **

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    Sales & MarketingPriceRatesTimelinessFollow-Through

    Reviewed March 18, 2021

    Great service and great price! In and out in the same day just as promised. Included a discount plus a rebate on 4 new Goodyear tires. I feel like I’m driving a new car! We will definitely be coming back again with all of our cars.

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    Punctuality & Speed

    Reviewed March 18, 2021

    I used this location before open on Sunday is good for me. I basically work six days a week with a very strict schedule, I appreciate the fact the mechanics will work after hours to complete your car.

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    Punctuality & SpeedStaffRates

    Reviewed March 18, 2021

    They were very quick about the service I needed. Treated people respectfully. There wasn't any arguing goin on. Courteous and polite with everyone who walks into the establishment. Give a five star rate.

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    CoverageBilling

    Reviewed March 17, 2021

    Top notch, quality service at Mavis in Lakewood Ranch FL - I was having issues with my older BMW and they really went through to make sure what the problems were. Now, it took a couple times, which I appreciated not having a large bill and "hoping" all is fixed. Fixed a few items then a one more. Recommend these guys!

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    PricePunctuality & SpeedStaffBilling

    Reviewed March 17, 2021

    Removed snows and mounted and balanced summer tires. Efficient, professional at reasonable cost. Always a pleasure to do business with this store. Vehicle was done on time, quick, efficient write up and billing. Inspected vehicle and reported on the condition of the suspension and brakes.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed March 16, 2021

    Great customer service. Very knowledgeable. I only came in for a single problem which most of us all do but the things the Marvis employee pointed out was very important about my vehicle. Caring to inform me with true honesty, facts and opinions before carrying on is what I honor the most.

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    PriceMaintenanceStaffRates

    Reviewed March 16, 2021

    I was in and out in a timely manner. Very friendly, knowledgeable and helpful staff. Their prices are hard to beat, I always shop around and Mavis is always cheaper than competitors. I will be using them for any future maintenance issues.

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    Staff

    Reviewed March 16, 2021

    I drive a 17 yr old NY vehicle and the team at Mt. Hope Mavis has been nothing short of excellent. Every time I enter the shop I know I'll be taken care of. Huge thank you to Joe, Kirstin, Stephanie, and the rest of the team at Mavis!

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    Staff

    Reviewed March 16, 2021

    ...for all your tire needs and wants! Professional service, knowledgeable advice, great products and a caring environment. I was more than pleased with the quality of their work-- Go see Mike and the Mavis Team on Highway 621 for your tires' sake!! Your wallet will love it, too!

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    Verified purchase

    Reviewed March 16, 2021

    Please allow me to praise WILLIAM ** in store 648, Dawsonville, Georgia. The main reason that I do all of my tire business at this store is because William ** is there. I always ask for William, and he assesses my problem and advises me. I have purchased several sets of tires from William, and even when it might be a tire brand that's unfamiliar to me, my trust in William has always served me well. William ** is a true asset to your store 648; please commend him.

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    Customer ServiceStaffTransparency

    Reviewed March 15, 2021

    I’m big on customer service and every time I come Dave is professional, friendly and goes above to keep me update on my car status. Dave hands down is the best. The place was also clean and set up for social distancing.

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    Staff

    Reviewed March 15, 2021

    I have now been there twice for oil changes and both times the staff was friendly and helpful. I didn’t feel pressured into any unnecessary services and they were knowledgeable about my car and what I needed to do. I will be returning in a few months for another oil change.

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    Punctuality & SpeedStaff

    Reviewed March 15, 2021

    This was my first time going to this place and never again I will come back. I went in for brakes Only. I waited about one hour for them to tell me my total was going to be a total of $3,440. I’m like are you serious? He started giving me a whole list of things that I needed to change from my car. I told him I only came in for the brakes. I asked the person how much was for the brakes he told me brakes only will be $680. I explained to him that I didn’t have that amount right now he was so unprofessional and said to me you should had been got your stimulus. I don’t really understand what was the point of him telling me that. He continued talking and asked me what was my budget. I just told him to give me my car back that I was leaving. Be aware!!!

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Angela, we are so sorry for this experience at our Union location. Our intention is only to advise you of what we determine is necessary to keep you safe and your vehicle running in the best condition possible! We absolutely never want to make you feel uncomfortable and have escalated this to the Regional Manager, Carlos, who will be reaching out immediately. Should you wish to call us, you may absolutely do so at 914-984-2500 option #2 and please reference your ticket #584631. We truly appreciate you giving us the opportunity to learn and improve for you.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 14, 2021

    From the time I called to make an appointment, I was treated like family. When I got to the store I was greeted by Chasity, the store manager. She's also the one I spoke with on the phone. She was kind, professional and assured me my car would be taken care of. Her staff is very thorough. They made sure to communicate to me every detail of the work order and also showed and explained to me what needed to be done to my vehicle. I fully intend to recommend anyone needing brakes to go to Chasity and her staff at Mavis in Spanish Fort, AL.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed March 14, 2021

    Overall a great experience! Visch is a delightful professional and will definitely come back to him for further services as needed. This was my second time there and both times I was very satisfied with the repairs, customer service, the wait time was not too long and just my overall experiences there.

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    PriceStaff

    Reviewed March 13, 2021

    If you are ever in need of a place where to take your car to replace or buy tires, Mavis on Brunswick Pike in Lawrenceville is a reputable shop with great staff who are courteous and knowledgeable. They will tell you upfront the cost of the work will be and will keep you in the loop during the entire process, giving exceptional service throughout. I recently discovered this shop and in future will use no other.

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    Contract & TermsPrice

    Reviewed March 12, 2021

    Moving from California to Florida. Needed my tires balance due to a vibration in steering wheel. They balance and rotated my tires within a short period of time. Reasonable cost. Looks like I found where I can take my vehicles. Great job thanks.

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    Customer ServiceMaintenanceStaff

    Reviewed March 12, 2021

    Brought a tire in to be fixed and they were extremely busy but made time to check it out and take care of me. Great job at customer service and getting the job done. I will definitely be coming back again.

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    Staff

    Reviewed March 12, 2021

    My vehicle had a screw in the right rear tire and was losing air. I dropped the vehicle off and your staff took care of it within an hour. As usual the staff was courteous and professional and that is why I have been a long time customer.

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    Punctuality & SpeedStaff

    Reviewed March 10, 2021

    Kind, quick, and efficient staff and got my tire changed in less than an hour. Would definitely go again if my tire needs to be changed. It's right down the street from me so it was very convenient. Thank you to them :).

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    Sales & Marketing

    Reviewed March 10, 2021

    Look. I absolutely love Mavis, yall rock. Keep up the good work. I love yall. Yes sir. Here we go. Imma keep yall on a roll here. MAVIS DISCOUNT TIRE AND AUTO never fails me or my family or lets us down.

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    Customer ServiceSales & Marketing

    Reviewed March 10, 2021

    Had a wonderful experience at Mavis in East Cobb on Johnson ferry. Oil change done well, coupon applied, great customer service and job was completed in exact time they mentioned. Overall great service and customer service, will be back again for future needs. Thank you!

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    Punctuality & SpeedStaff

    Reviewed March 10, 2021

    Whether it’s a store in NJ or DE, I’m always satisfied with Mavis’ service, knowledge, and professionalism. I have 3 cars under their “care” and every time I leave, I know my car was serviced professionally. From the setting of the appointment to the pickup of the car, I’m kept informed along the way.

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    Staff

    Reviewed March 10, 2021

    My situation was a bit different for the usual tire installation. All the employees were just so accommodating and made everything go so smooth. I highly recommend Mavis Tire and Brake, especially the one in Crystal Lake, IL. Thank you.

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    Staff

    Reviewed March 9, 2021

    The services was awesome and really helpful. I would use for future Mavis again for all my service and tire rotation and other repairs. The guys was really helpful and did a pretty good job. I'm satisfied with the results from mavis.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed March 9, 2021

    Made appointment, customer service awesome and not seen very much anymore; brakes completed in time promised. $168.00 less than what the dealership quoted. Would highly recommend to all to compare prices and service before you buy elsewhere. I will remain a faithful customer with this company.

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    CoveragePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRatesTimeliness

    Reviewed March 9, 2021

    On Friday, February 19, 2021, I brought my daughter's car in for a diagnostic. Her car was violently shaking and I needed it fixed. The manager, Ashton, was friendly enough but that did not fix my problem. The repair ended costing $998.38. I did not have the money upfront, so I was presented with options. I took the flex pay. I waited for 6 hours. I left at closing expected good results, but that was not the case. The car drove worst than when I brought it in. Took it back the next day and they told me it was something else. I left with my car unfixed and an exorbitant bill left. $1023.71 lesson was a high price to pay for a struggling single mother. And to date, my child's car is not fixed. HORRIBLE EXPERIENCE!!!! POOR DIAGNOSTIC SKILLS!!!! INABILITY TO CORRECT A WRONG!!! I WILL NOT BE SILENT!!!!

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    Punctuality & SpeedStaff

    Reviewed March 9, 2021

    Wonderful is just the short of it. They were fast and respectful of my time with my Honda Accord. But when it came to my Outlander they went up and beyond. Special ordered a part and picked it up themselves outside their normal distributors which was just over and beyond the normal service you get at a regular mechanic shop. They stayed in contact with me to keep me in the loop and still saved me 70$ And a lot of time from going to the dealership. The staff is nice and very eager to help. Ty and Chaz were great, and the other gentleman that helped me at the front counter with my outlander was also great. He allowed to me explain the situation with the vehicle and didn’t try to brush any of the issues I brought before him off. Overall 2x wonderful experience and gained a longtime customer.

    I used to do a lot of the work on my vehicles myself but since I don’t have the time, it’s very refreshing to take it to a shop that doesn’t rip you off entirely, does quality work, and makes the process easy for the customer. Even tho it was only a oil change on my 1st vehicle and a rear brake job (which was a little challenging given the electronic e brake) it was a satisfying visit. The initial interaction is what brought me back with my SUV and I’m glad I did. If I could give 10 stars I would. I will be recommending everyone there, especially since I work in telecommunications. Great job guys!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 8, 2021

    Great customer service, clean and comfortable waiting area, very patient answering my questions, fair and reasonable pricing, service was completed quickly, and good selection of tires in stock. Prices were fair. I was able to get in and out quickly. I highly recommend.

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    PriceStaff

    Reviewed March 8, 2021

    Great service. Very clean and cost was reasonable. The Staff was helpful and got the job done with minimal time down. Recommend to my family and friends. I will go back for any additional service on my vehicle. Thank you.

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    Verified purchase

    Reviewed March 8, 2021

    We went in for tires Sunday, and while there seem to have been an issue with getting my swollen lugs off for about 10 minutes, John and his team definitely stepped out up and made it possible. Lug nuts was successfully removed, both tires was successfully installed. Thank y'all, Latoya.

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    Punctuality & SpeedStaff

    Reviewed March 8, 2021

    Very busy and I came in late on a Sunday 3/8/2021.The cashier was very helpful and got us in as soon as possible, not a long wait and great service. I will definitely be coming back for all my tire needs.

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    Customer ServicePunctuality & Speed

    Reviewed March 7, 2021

    I would just like to thank by name Damien and Tom in particular for their patience and attention. They took their time with me and thoroughly explained the entire process. I was able to routinely call and ask for either and was responded to each time.

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    Honesty & Transparency

    Reviewed March 6, 2021

    I’ve been a customer for the last 10+ years and multiple managers. Never felt taken advantage of and confident I received top notch service and HONESTY. Brandon and his team NEVER made me feel I was being sold something unnecessary in order to produce additional income for their store.

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    Punctuality & Speed

    Reviewed March 6, 2021

    Job went flawlessly! Needed a leaf spring replaced. Dropped it off, and several hours later it was good to go. Great service, very quick turnaround! I would recommend this business to anyone. Ask for the service manager Ken. He will get it done right!

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    Punctuality & SpeedStaff

    Reviewed March 6, 2021

    Very good experience taking my car there. Clean shop, friendly staff and great service. Prompt attention to my vehicle and answered all of my questions and concerns. Would recommend this shop to all my family and friends. Thanks again for all your help.

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    PricePunctuality & SpeedStaffRates

    Reviewed March 5, 2021

    Scheduled an appointment online, arrived and was greeted by really nice, really professional team. An hour later, oil change and tire rotation done. Mavis Tires on Howell Mill is the place to take your car! Their prices are really great too! So, check it out if you are in need of oil change or anything tire-related. Word!

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    CoveragePunctuality & Speed

    Reviewed March 5, 2021

    I made an appointment to replace my spark plugs. When I arrived I was insulted and berated by a woman who worked there. Even the other customer in the shop was shocked and appalled. When I asked for my keys to leave. She swore at me and gave me my keys.

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    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed March 5, 2021

    Customer service was awesome. They get us an appointment when we need on & fixed all of the problems we were having that the other companies didn't fix. Manager was very understanding & helped us with the pricing because we had already purchased from another company. Thank you.

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    Punctuality & SpeedStaff

    Reviewed March 5, 2021

    Very friendly staff. Always superior work and in the time that was told. I came in early in the morning and had a friend pick me up to go shopping. They told me my car would be done after one and it was ready to go at 2. I am very pleased with the work they do and how they explain to me what I need.

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    PriceStaffRates

    Reviewed March 4, 2021

    Always a pleasure having multiple cars service here. I have been a long time customer. Won't go anywhere else. Staff is knowledgeable and courteous and professional at all times. Prices are reasonable and done right. Can't say enough about these guys as a team.

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    Staff

    Reviewed March 4, 2021

    Mr. Kirby was polite and professional as was at my previous visit. Thanks for the service. Jerry was friendly and nice too. The shop seemed well run, clean and the staff offered future advice on my tires. I will likely recommend this facility to friends and family.

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    Punctuality & Speed

    Reviewed March 4, 2021

    Went in for an oil change on short notice and was taken exactly on time for the appointment and was out in half an hour. This was not my first time here and I have always been satisfied with the service.

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    Customer ServiceStaffTimeliness

    Reviewed March 4, 2021

    I’m in a new area and needed some work done to my car. Someone recommended Mavis to me. I called and to my surprise they got me in the next day. Everyone I worked with was friendly and professional. They took the time to answer all my questions. I will definitely be back.

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    StaffHonesty & Transparency

    Reviewed March 4, 2021

    Mavis is honestly one of the best places I’ve been been. As a woman I’ve been taken advantage of by so many car shops because of my lack of knowledge and Dan at Mavis (the manager) has really helped me and worked with my budget to get both of my cars fixed. He is a complete saint. I can’t stress enough, go to Mavis. It saves you money and heartache. I’ll never go anywhere else again!! They truly value their loyal customers AND IT SHOWS!!

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    MaintenanceTimeliness

    Reviewed March 3, 2021

    Came in on a Sunday to get car check out had heard noise from back passenger wheel. Even though they were busy they got my car in to check it out. I had a broken strut. Had to leave car. Felt it was unsafe to drive. Everything was explain to me. Expect to be done in afternoon. Next day car was done before 12 and They were awesome.

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    Reviewed March 2, 2021

    You can always count on the guys at Mavis, most people don't give enough credit to the local shops, Anthony and all the guys at Mavis bust their ** everyday to keep the shop going, they work long hard hours everyday, so give credit when it's due. THANKS MAVIS GUYS FOR BUSTING YOUR ** THRU COVID! You're appreciated by me!

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    Customer ServicePriceStaffRates

    Reviewed March 2, 2021

    Very clean store. People very friendly, timely and helpful. Thanks for your attention to detail. I needed one tire installed on a rim and the fella on the phone gave me a price and they kept to that price. The man even held the door open for me.

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    Customer ServicePriceStaffRates

    Reviewed March 2, 2021

    The pricing of the tires I purchased were amazing, the customer service was amazing as well. Any questions that were asked, were answered clearly and patiently. On arrival I was greeted and immediately taken care of, other available options were also explained to me for an even better experience as well. The completion time was spot on, great overall experience.

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    Reviewed March 2, 2021

    There listen to. Check my car, told me what it was and told me how much it would. And gave me a time it would be done. And it was done right on time and answer all my question. And even said I should stop by and have my tire. Nuts tightened in a week or so. Cuz sometimes they do loosen up.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed March 2, 2021

    I just wanted to let you know about Johnny the manager at the Everett MA store. He is the most friendly and polite person I have ever met. I went there last week to have my tires rotated on my Mercedes truck and they had me in and out super fast. (Bought my tires from NTB June of 2019.) Then today as I was leaving my daughter's school, I saw a nail in my front tire. Drove to Mavis and Johnny was there again. Told me, "no problem we'll fix it." The way he speaks to his customers was so friendly and attentive..

    As he was helping another person, I heard him say, "no worries if we don't have the tires here, I will personally drive to the other store to get them if needed." No one does that anymore. He was willing to help any way he could. Usually people write or call to badmouth a company but I wanted to let you know that Johnny is an amazing employee and I will continue to send my family and friends there for any tire needs. I sent my niece there last week for a tire rotation and she said he was super nice. With the Covid 19 it seems many people are not willing to help and be friendly, but he was absolutely amazing. So I needed to send credit where credit was due. Thank you.

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    Customer ServiceStaff

    Reviewed March 2, 2021

    I came to get an oil change and to look at some of my tires. The staff was courtesy and kind and explored all my options with me in a very professional manner. The white shirt guys was incredible with their communication and I'll be coming back with my other vehicle with services. Thank you

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed March 2, 2021

    The staff was very helpful and assisted me very quickly. I appreciate the professionalism and the customer service. As soon as I called for the request to change my tire, I was assisted promptly. Not only did they make space and time to service me the same day, they continued engagement via phone to ensure that I could receive the timely service.

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    Customer ServicePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed March 1, 2021

    I have been using Express Oil service centers since 1994 at the original Cahaba Park Circle location and later in Birmingham, Gardendale, Athens, and today in Columbia, Tenn. I have been amazed at the phenomenal service at all the locations for 25 years. The managers have always been incredibly honest and considerate of my interests and have gone out of their way to assist me with difficult situations especially here in Athens and today with Ben at Columbia, Tn. Ricky ** has done a marvelous job of hiring quality people both in skills AND ethics and are to be commended. I hope you can maintain that excellent consistency because it's your GREATEST selling point. Thank you.

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    CoveragePunctuality & SpeedMaintenance

    Reviewed March 1, 2021

    I have a long history for using Mavis for service for my cars. Today's visit was efficient and prompt. The lead mechanic pointed out a need for transmission fluid and we decided to replace the battery, too. The attention paid was what I've come to expect from Mavis and the reason why I've told my family and friends to use Mavis where they may live.

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    Reviewed March 1, 2021

    I'd like to thank Rob, for figuring out what problem was with my suv! The rear was shaking as driving 50mph. Felt like I was on ice. It was raining! After a test ride Rob felt problem went back to shop, put on lift and found that my recall I had in ford 2 weeks prior for 2nd recall.!! For tow hitch? Well there was a bolt and no HEX !!! And bolt was half out of where it was suppose to be!!! Thank you Rob!!

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    Staff

    Reviewed Feb. 28, 2021

    The service on my car was quicker than expected. The Mavis associate was helpful and courteous. He communicated exactly what the service would be and how long it would take. Would recommend to friends and family.

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    Staff

    Reviewed Feb. 28, 2021

    The team here really helped me out in a time of need to take care of my vehicle so I can keep it registered and keep my daughter safe. Appreciate you guys very much. I would recommend any friends and family to stop by.

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    Customer ServiceCoverageTechPunctuality & SpeedTimeliness

    Reviewed Feb. 28, 2021

    They replaced my tire for me same day even though their schedule was super tight. They still gave me my car back on time which was surprising because they were super busy! They are very clean and nice. They have the best customer service and I will be going back soon!

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    PriceMaintenanceStaffRates

    Reviewed Feb. 27, 2021

    Very professional and always does the job great. Never had any issues with Mavis of Freehold. Very clear at explaining all issues and not pushy. Good prices than most body shops. I go there for all my oil changes and maintenance.

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    PriceMaintenanceStaffRatesHonesty & Transparency

    Reviewed Feb. 27, 2021

    Chris is always friendly, greets you as soon as you enter and goes over everything in detail. Mavis has become the only place I go now for oil changes, tires, and general maintenance. They also have very competitive prices! If you want honest mechanics and well priced services then you want to go to Mavis!

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    Customer ServiceStaff

    Reviewed Feb. 27, 2021

    Great customer service!! Walt is the man!! Walt is always affable and professional. I can always count on Walt providing EXCELLENT CUSTOMER SERVICE AND BEING A TEAM PLAYER TO ALL. GREAT JOB!! I'm Bringing my Cadillac Escalade to Mavis tire tomorrow to have tire sensors installed.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2021

    The manager at the Camillus location by tops is the absolute best. My engine almost seized and he saved me by performing a last minute oil change. Amazing consideration and customer service. I will be recommending people there. Thank you.

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    TechMaintenance

    Reviewed Feb. 26, 2021

    They fixed the problem in my Jeep. They explained everything to me. All my questions were answered. My experience was great and I will definitely be returning. Thank you to the mechanics. I will also recommend this location to my relatives and friends.

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    Maintenance

    Reviewed Feb. 26, 2021

    When they did wheel alignment I left to go home my car still drifts to the right. It's still same way. I brought to be fix. Someone needs to drive my car see for themselfs. Paid 100 dollars for this wheel alignment. Thank you. John **

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear John, we truly apologize if your car is still pulling! It is not acceptable that the location let you leave with it in this condition. We do have a 90 day warranty on our alignments from the day it was performed. We are happy to check the alignment at no cost to you at any of our locations within that time period! Please call us at 914-984-2500 option #2 and we will be happy to facilitate this for you!

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    TechStaff

    Reviewed Feb. 26, 2021

    Hi, I rarely do customer surveys. On 2/25 at 6:03 - 3 minutes past closing, I showed up at the 2240 Peachtree Pkwy Cumming Ga. location with a flat tire. Was beyond happy that they would help. Service Tech - Harry, who I could tell wanted to go home, was awesome! He tried to plug the leak, then explained why he couldn’t. Then this location had the exact tire I needed right there! Harry mounted the new one for me in minutes and put more air in the spare for me. Could not possibly ask for more!! Must also mention this is not the first time I have had this exact same experience with this Location!!! Thanks again, you guys Rock!!!!

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    PricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Feb. 26, 2021

    Honest, friendly, credible, reasonably priced and FAST!!! Never fails to meet expectations. It gets done and it gets done right. The owner Julio is one of the most trustworthy guys I deal with. I know it’s only tires, but gotta go somewhere, right? No need to go anywhere else - every business should be run like this one.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Feb. 26, 2021

    On the way home from work I googled, "top rated tire shops near me", Mavis Tire & Brakes automatically came up. I have never been to any Mavis Tire & Brakes location. Coming to the facility I was already stressed; concerned I would pay an arm-an-a-leg for good quality tires, in addition to having my special needs child with me whom has anxiety issues. I was able to be seen very quickly. The older gentleman behind the front counter was very nice and the younger gentleman, whom changed my tires, was very reassuring that my car would be taken care along with receiving a great price on brand new tires. Not only did I receive phenomenal customer service, but I also received a fantastic price for 2 brand new tires. After this encounter, I am definitely a Mavis Tire & Brakes customer for life. Thank you again to the two gentleman who opened the door to me being a Mavis customer for life.

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    PriceStaffRates

    Reviewed Feb. 26, 2021

    Great price with professional and courteous crew. On time job completion as stated. This is my second time here and will continue to return for excellent prices and service. Thumbs up to Dylan for all your hard work and professionalism.

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    Staff

    Reviewed Feb. 25, 2021

    Carl the service manager did great job. Explained time frame and got me out earlier than expected. I will definitely recommend this to friends and family. Thank you Carl and Mavis team for the excellent work. Looking forward to next experience although hopefully not too soon

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    PriceStaff

    Reviewed Feb. 25, 2021

    The staff were extremely pleasant and helpful. They got my car in and out in less time than expected. The cost was affordable! And they did a great job! My car drives wonderfully. I will recommend your service to my friends and family. Thank you!

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    Staff

    Reviewed Feb. 25, 2021

    They did a great job even though they were being monopolized by a needy customer. Chuck displayed unusual patience and professionalism so I want to commend him. They helped me beautifully too. I recommend the Towne lake Mavis to anyone needing car service.

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    PriceHonesty & Transparency

    Reviewed Feb. 25, 2021

    After an incident where another oil change shop tried to tell me that Mavis Tire had caused damage to my car that would cost in excess of 1600.00, I contacted Mavis Tire in Canton, and Manager Mike P. to give him a chance to correct what I thought was his problem. He not only met me when it was convenient for me, he went out of his way to show me that what I had been told was completely false. He also went ahead and changed my oil and made sure my car was road ready. I appreciate honesty above all things, and Mike showed me that it does still exist in the Car Service Industry.

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    Reviewed Feb. 24, 2021

    I had my front and rear brakes replaced at the Manchester NJ Mavis on 2/21/2021 and I could not be happier with the service. Steve and the guys did a great job. I would highly recommend them to anyone. I have been a customer for years and I keep coming back.

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    TechPriceStaffRates

    Reviewed Feb. 24, 2021

    Great service and people. They fixed all of my brake issues and front end problems. Great service price, great experts at their jobs and very kind and professional mechanics. I just would like to take this time to say thanks to the awesome people at Mavis.

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    Punctuality & SpeedStaff

    Reviewed Feb. 24, 2021

    I want to tell you how professional and caring Tay the Mgr. of your Great Neck store. While I was not happy with the LONG wait time(s) after being told come right down, Tay was a pleasure to deal with and a wonderful representative for Mavis Tire.

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    PriceTimeliness

    Reviewed Feb. 23, 2021

    I just want to give a shout out to Joe and the crew at the little egg harbor store in NJ (store 0200). I came limping in on Sunday with a donut being followed by AAA truck for safety. They checked the flat tire and we came up with affordable options to address that and a brake issue I didn't know I had. They were able to get my car back on the road the same day. Thanks guys. Job well done.

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    Punctuality & SpeedStaff

    Reviewed Feb. 23, 2021

    The Service was exceptional. The staff Took care of me right away and my wait time was very short. Would highly recommend this location to any of my friends and family. Made it very easy to get in and out without a lot of downtime.

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    Punctuality & Speed

    Reviewed Feb. 22, 2021

    Good Service. Good people???? Manager was good. Good place. Can not wait to go there and I would tell people to go there again. Great place. The people are good. The manager is really good there and the service was good.

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    Customer ServiceCoverageTechPunctuality & SpeedRefunds & PayoutsStaffTransparencyTimeliness

    Reviewed Feb. 22, 2021

    Highly "NOT RECOMMENDED" to do the wheel alignment from this location. They will ruin your car and will tell you to leave the store and deny to re-check or give you a refund. I bought Brand new Michelin Defender Tires from Costco a day before and visited to Mavis for wheel alignment just because Costco said, "You may void your warranty if not do alignment." After the alignment was completed, I found my car is pulling to the left while holding the steering straight. I called the location same day and took the appointment for check next day.

    I reached the store back and spoke with Mr. **. He asked me, "What lane were you driving when you faced this issue?" I said, "I was driving in right lane then left lane. Left lane and a middle lane and I tried many different roads and even at route 59 which is very wide road but car is going slightly to the left." He cut me off and said, "TELL ME WHAT EXACT Lane you had this issue?"

    His sound got louder with my detailed explanation and I said it does not matter what specific lane is involved, bottom line is, any lane you drive it is just pulling slightly on the left. He told me to leave the store and denied to check again because I was failed to give him exact lane which just do not make any sense to me. I believe this is against the company policy as I was told initially we will cover 90 days. I asked him, "Can you please issue me the refund since you are denying to check again," and he said "No". There were another customers in the facility and he did not care anyone. I asked him, "Is that how you guys are taught to speak with the customers," and he replied "Yes".

    I went to Firestone straight from there and they gave me the report showing clearly there were many red marks and by the steering side and definitely needed alignment. I paid them and they fixed my problem. Oh my God.. I cannot expect doing such type of behavior and technical work specially in Naperville area. I opened the case with corporate as well to investigate.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Jawad, our Regional manager confirmed that you received your refund on 2/23. we are very happy to hear that he was able to resolve this for you! Thank you for allowing us the opportunity to assist you

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    TechPunctuality & SpeedStaffBilling

    Reviewed Feb. 22, 2021

    I came back regarding another tire that shows “needs air now”. Brian took my car in right away took the tire off, examined everything, cleaned the rim of dirt and fit me quickly and safely back on the road. He is meticulous and thorough and explained everything so I could readily understand it. He does a great job on all fronts. I really appreciate his help and expertise.

    Bill

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2021

    I was a first time customer at the Harleysville, PA location today - and I will be back again for sure! The staff took me for my appointment right on time, diagnosed my problem and provided great service. Great service and staff at this location. Thank You!

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    Staff

    Reviewed Feb. 20, 2021

    I was very satisfied with the service given to me at Mavis Tire. They completed my oil change, tire rotation and wiper blade change in a timely fashion. They completed the job in the amount of time they said it would take. They were very professional. I would recommend them to my friends.

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    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2021

    We bring our VW here whenever we need an oil change, a quick check up or tire rotation. The staff is always courteous and crew stands by their work. We bought our tires from Mavis and have used our warranty several times. They make it easy, which is always appreciated.

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    Customer Service

    Reviewed Feb. 19, 2021

    I was greeted professionally. They asked me to take a seat a shortly they would let me know their assessment. Shortly it was explained front struts needed and alignment. I asked how long And was told a couple hrs. They called me when work was completed and was under 2 hrs. Very pleased with my experience.

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    CoverageStaff

    Reviewed Feb. 18, 2021

    The service was not only excellent but Gordon was very courteous and accommodating. I initially budgeted to replace a tire that was slowly losing air. After asking about the tire, he said that he would test whether the leak could be fixed. He was right and he saved me money. This was my first time at Mavis, and the service that Gordon and the mechanics provided will bring me back! Thank you, Gordon!

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    Staff

    Reviewed Feb. 18, 2021

    I am extremely happy with the service I received from your location on Route 1 South Lawrenceville NJ. I needed to have a tire repaired. The gentleman was very pleasant and helpful. I greatly appreciated his assistance.

    Sincerely,

    Loretta **

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    CoveragePunctuality & SpeedStaff

    Reviewed Feb. 18, 2021

    Had a great experience. Car was returned in the time told when arrived. The waiting area was nice and warm. After receiving the car they even put air into the tires for me at my request. Everyone wore a mask and my seats were covered by staff.

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    PriceMaintenanceStaffRates

    Reviewed Feb. 17, 2021

    I walked in to my local Mavis an hour and a half before closing with a leaking tire, not sure if they would be able to help me out. Not only did they gladly take in my car, but they found the leak (a NAIL) that had me putting air in my tire every two weeks for the past few months! They did this in 30 minutes and then completed the repairs in less time than the original estimate. The pricing was a bit more than I'm used to, but for such friendly welcoming service, it is worth it!

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    Staff

    Reviewed Feb. 16, 2021

    I had the pleasure to visit this shop for a NYS inspection. The employees were extremely knowledgeable and helpful and couldn't have been more courteous! I would definitely visit this location again! Eric and Rich are incredible professionals. They should be commended for their expertise.

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    PriceStaffRatesFollow-Through

    Reviewed Feb. 16, 2021

    In summary, my experience with Mavis Tires is Excellent. This team is knowledgeable, courteous, and professional, they do only what need to be done at a fair price, and they completed my work within the time frame as promised. My experience with Mr. Jerry **, the store Manager was equally Excellent; Jerry is very knowledgeable, courteous, professional, and dependable. I would definitely recommend Mavis tires for auto repairs and service.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 16, 2021

    Eli and his team were fast, friendly, and professional! They were up front about the potential costs, answered all of my questions, and didn't make me feel like a burden for asking them. They were done on time and under budget. I will definitely be going back there!

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    Punctuality & SpeedStaff

    Reviewed Feb. 16, 2021

    These guys take good care of you car and very caring.. Great place to take your car. While you wait you can watch Television and control what you watch with the remote control, they're wearing mask and keeping the Covid guidelines.

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    Punctuality & SpeedStaff

    Reviewed Feb. 16, 2021

    We were at the Hartzdale Dr Camp Hill Pennsylvania store today and we were treated wonderfully, Bob the service person made sure that we were in and out quickly. I will highly recommend this location and the staff to my friends, the service was superlative.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed Feb. 16, 2021

    Bob was courteous and helpful in all my inquiries, advised us on the best preventive maintenance and tire services that you can provide. The service was quick and efficient, there was no sign of anyone being in my car. Very fastidious. We will be returning for future needs and will recommend this store very highly.

    Please commend Bob and his team on a job very well done.

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    Sales & MarketingPriceOnline & AppStaffRates

    Reviewed Feb. 15, 2021

    Synthetic oil change, alignment, tire rotation. Got there before it opened. Paul was great. Courteous and professional. Good prices. No rip offs here. They give you discounts with coupons on their website. Close to my home too. I’ve been using Mavis for years. Will continue.

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    Staff

    Reviewed Feb. 15, 2021

    Junior and staff was very nice and friendly, work area was very clean and followed all covid protocols. I was greeted from the time I stepped foot into the door. I was in and out for my inspection and I’m very pleased to come back here again.

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    Punctuality & SpeedStaff

    Reviewed Feb. 15, 2021

    Corey never ceases to amaze me at how thorough and helpful he is. Every time I come in, he treats me with respect and explains everything with my car. He is so quick to get me taken care of and makes sure that nothing is missed. He keeps the shop clean and comfortable for all customers. I recommend him as highly as can be!

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    Reviewed Feb. 15, 2021

    I was able to get my tire fixed in a reasonable amount of time. The tire was plugged, and so far I have driven the car with no trouble. Knock wood!! I would always recommend Mavis Tire to family and friends.

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 14, 2021

    Friendly, Fast service, helpful on finding what best suited my price on good tires. Also had knowledge on every question I had about other things than tires. Very clean and respectful to customers also good hours made me not have to miss work considerable hours of operation.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 14, 2021

    The representative at the counter was friendly and asked appropriate questions. I was given discounts, even though I was not a regular customer. I I appreciate that the Mavis' employee put customer's concerns first. I really enjoy the fast service.

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenance

    Reviewed Feb. 14, 2021

    I took my SUV Mavis at 240 Peachtree Center to simply get a part number for a Rear Hatch Door Light Switch, because I had already been told by other automotive centers that it was something a body shop had to fix. But ** at Mavis came out to the parking lot to look at my vehicle in the pouring rain. And he didn't just look at the switch but repaired it right on the spot. Not only that but after reassembling the switch and repositioning it, he discovered that two fuses had also blown out as a result of the switch being disconnected... which prevented my dome lights and Navigation screen from working. He didn't charge me, even though he spent about 25 minutes working on it in the rain. And ** the store Manager is awesome too.

    On another occasion I came on a Saturday morning without an appointment to get an oil change...and it was busy. But Amanda took my car anyway. It took a little more than two hours before finishing my oil change, and because of the long wait, she offered me a free oil change on my next visit. This was something she didn't have to do nor was I expecting. After all, I came on a busy Saturday morning without a appointment. But I really appreciated the accommodations they make for ALL of their customers. I drive 15 miles to go to the 240 Peachtree Center store because of the great customer service...even though there's a service center only 5 min down the street from where I live. Hats off to this service team.

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    Staff

    Reviewed Feb. 14, 2021

    I found the service at your shop just fine, thank you!!! Your shop offers free air. I like that and I wanted to support you guys. Your service technician are easy to talk to, that's a good thing. I use your shop often for different things.

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2021

    My service today was quick, reliable, and stress free. Devin at the Victory Drive store was attentive, noncondescending, fair, and kind. As a woman, the tendency to feel judgement when dealing with car issues happens a lot. There was no discrimination felt by the employees, as I felt respected and understood. 100 percent will be taking my vehicle there again!

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 13, 2021

    Service was excellent. Place was clean. Washroom was clean as well. They were friendly and very knowledgeable. Service was quick. Did a oil change. Will definitely go back in the future. Will recommend family and friends. Price was also reasonable.

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    Staff

    Reviewed Feb. 13, 2021

    I have been to Mavis tires multiple times and each time I've been there to have my vehicle worked on, the service has been awesome and the staff are great and very friendly. I will continue bringing my vehicles to Mavis.

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    PriceStaffRates

    Reviewed Feb. 13, 2021

    I was very pleased with the service. The price of the tires. The time they were put on. I was in an outlist in time. They said they would give me a great price and a deal on them and they were real very professional about it. I would recommend anybody to Mavis Tires again and I’ll be coming back again really. Pretty please with this particular store and I think there’s a kitten store alpha 20 barrage. Both managers really well professional.

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    TechPricePunctuality & SpeedRates

    Reviewed Feb. 13, 2021

    Good price. Good service. I would definitely come back. I ordered online. Tires were ready when I came in. I dropped off the car and came back a few hours later. The price was as quoted and I was happy with the service I received. Don't have many miles on the tires yet, but they seem of good quality for the price I paid. I have always had a good experience coming to Mavis.

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    TechSales & Marketing

    Reviewed Feb. 12, 2021

    Went in to Mavis Tire to have tpms sensors installed on my 08 jeep commander. I had already bought the new sensors. When I inquired about them installing and programming the sensors, they didn't hesitate. They check the sensors to make sure their computer would communicate with them. They installed the sensors and I was on my way. They didn't try to pressure me to purchase their brand of sensors which I appreciated.

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    Punctuality & Speed

    Reviewed Feb. 12, 2021

    Great service. Had a flat tire but little time. They took my flat, prepped a new one and had it ready to go for me later in the day when I had time to come back. It was very convenient. Seemed like the other customers there had similar experiences as well.

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    Customer ServiceCoverageStaff

    Reviewed Feb. 12, 2021

    I had a tire that had been punctured by a road hazard and was covered by my additional tire protection. I called and came in and was treated well by the staff. All my concerns were addressed and my vehicle was fixed. I thank you all for a pleasant experience!

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    Mavis Discount Tire Company Information

    Company Name:
    Mavis Discount Tire
    Year Founded:
    1949
    Address:
    358 Saw Mill River Rd
    City:
    Millwood
    State/Province:
    NY
    Postal Code:
    10546
    Country:
    United States
    Website:
    www.mavis.com