Mavis Discount Tire Reviews

After I emailed my survey I went to clean up my wheels (not done after they installed 4 new tires at store) and noticed that each rim had chips in the finish. I called the store and spoke with the acting manager. He would only say that he couldn't see how that could have possibly happened. Didn't seem to want to assume any responsibility for damage to my rims. I offered to send pictures (I live 25 miles away and had already made two trips to get my tires, since they didn't have them the day of my appointment) but, it didn't seem to matter. I was treated nicely on the day of installation but not feeling too great about the tire installation. The technician HAD to see what was happening to those rims. Disappointed.

Mavis Tire is completely reliable and has always been there for me and the family, for almost 20 years we have been using Mavis. I feel like I get the best prices possible and the staff is always friendly. They are usually very busy, but that's because everyone knows they get what they pay for. Won't let anyone else but Mavis fix any issues I have with my vehicle.

Dear Mavis Company,

My Experience with Mavis was phenomenal as always. The customer service was exceptional and the cost of my repairs were reasonable. Mavis is the only company I actually trust with servicing my vehicle. I always give Mavis recommendations to family, friends and co workers.

The team was friendly, professional staff the waiting area is well kept! I would definitely recommend this location to my friends and family. This will be my go to store for all my automotive needs. The manager Jeremy was very helpful and knowledgable about my auto needs....All in all great staff and crew. Thanks for all that you all do.

Darryl and the staff at the Denham Springs location are always friendly and helpful. I trust them completely with all of my vehicles. They are very knowledgeable and explain repairs in lay terms. It's great to know I have a provider I can depend on.

Customer service was great, they worked on the car quickly, but when I left the car with them they did not call to tell me what's wrong with it and how much it will cost to fix the problem. They just fix it and given me a bill to pay.

They took me right on time and kept me updated to the progress of my repairs. The waiting area was very clean and everyone was wearing masks. Dale explained exactly what was done to my car. I fully trust their diagnosis and highly recommend Dale and his team.

I experienced a tire blowout on my commute to church. I was able to call, make an appointment and purchase a new tire within a timely manner. The staff was very helpful and courteous. I would highly recommend Mavis Tires. Thanks.

Mavis Chester employee Sean was able to fix a strut/stabilizer problem that not even the the dealer's mechanic could figure out. This is a great group of people and they will get ALL my tire and suspension business in the future. Keep this Chester team together...please! Thanks. P.S. You don't do engine work too, do you?

Wow prices are a lot cheaper and quality amazing. Staff was nice and even funny. Sara was very informative and listened to my questions and answered. I shopped around many other companies and Mavis blew away others in service and prices by far.

I booked an appointment for my breaks! I took it in and left it with them, they then called and told me what need to be done in a fair amount of time! They did a great job fixing it and were very friendly! Will definitely recommend!

Tires were purchased from Wal-Mart. Since this department is closed, we chose Mavis to service the tires. Once quick phone call and vehicle was services within a couple of hours. A really good first impression and experience with Mavis Tires at University location.

I would like to Thank the store manager Dave and his crew for making this experience so pleasant by explaining everything to me. They were very professional, polite and courtesy. It was a great experience and do to them being kind. I will always use this company with Dave.

I am extremely pleased with Buddy and his teams performance! They communicated and executed as a unit. Alignment diagnostic was free! They mounted and balanced my tires and even pushed passed normal operation hours to complete an alignment. They educated and kept me informed throughout the entire process. Five stars all around! Thanks again!

I give Mavis 5 stars because the are great, you are greeted with a smile, the prices are right and there's no question about your vehicle they won't answer or help you with. They are very honest and the office is clean and smells good.

They were extremely Honest about what needed to be completed. Faster than the ETA of the labor time. Fulfilled my request and even gave me advice on how to go about fixing something for my car that they were not able to fix at the time. They did not charge me for this. Applied all of the discounts without me asking.

Ken & Tyrone are simply the BEST???? I live in Manhattan & travel to West Nyack Rte 303 to get my car service. Because of these two guys & the service render and the Quality of service and the professionalism.

A rear tire had lost a few pounds of air. The repair was simple and inexpensive. It took longer than I expected but that's OK because it was done right. The staff was courteous and the waiting area was fairly clean. The facility is being remodeled so there was some disarray.

It was not communicated to me how long the process would take but the wait time was not long. I had 9:30 a.m. appointment and Ieft around 10:45 a.m. Also Andrew was terrific. He promptly addressed a concern prior to my appointment.

On 8/21/20 I took my vehicle to your business to repair a flat tire; while there I decided to get an oil change. I had to leave the vehicle for a few hours. Upon getting it back I was very happy and even recommended your service to my brother and a neighbor. On 8/23/20 I went outside to find a flat tire. I checked the tire I had previously marked and found the nail was still in the tire. Apparently it had only been aired the first time. I took it back and received a disingenuous apology; and was told I must leave it for a several hours, thus missing church this morning. I am very dissatisfied and will definitely correct those recommendations.

Excellent customer service from Donald ** and his staff, thank you. As a customer, I greatly appreciated their dedication in satisfying me and going above and beyond. This is my go to place from this day forward. I will definitely tell all my friends to stop by Mavis on East/West Connector.

I needed my brakes done. They gave me the approx price (which turned out to be accurate) and was honest and on point about the time my car would be ready. Definitely will recommend to family and friends! Danny understands customer service and time constraints. Brakes work great!

Uneducated mechanics. Mavis sales gimmick, they give you an outrageous estimate then tell you “oh we can do it for half that"... Seems shady... Stay away. Go to Village Auto. You won’t have the problems you will get dealing with Mavis.

My car was serviced on Aug 21, 2020 at approx 12noon. My desk service team member was Jay. From the moment I explained why I was there, his calming friendly professional manner was above and beyond what I have seen in other shops. He is truly exceptional. He also had my car done in record time and treated me like royalty. Please reward him. OUTSTANDING!

My first time to buy tires as my husband is sick. The experience was fine. The waiting area was great and clean. Everyone had masks on. Jim at the desk was very accommodating. The wait wasn't too long. Would recommend Mavis Tires to my friends and neighbors.

The car was done in less time than expected and everyone was so helpful and friendly especially the manager Alex. The car is now running better than ever and I couldn’t be happier with the quality of service. I will be back for future service on my vehicle.

Sal, was friendly got what I needed done and was fair and showed concern for the work that was ahead of them all. Dave, was also great and careful with my vehicle...even tho it was a pain in his **. Well done. Will be back with my Subaru Baja for other repairs.

The team at the Mavis in Kinderhook, NY awesome. They continue to impress me at each stage of the work. They are very professional and nice to do business with. I strongly recommend them for your local tire, or NYS Inspection needs.

Dreak did a great job on my and got me out in time and everything went great and I will be back to see them. He had kind and friendly service. He let me know that my tire was the wrong size and found me the right price.

My visit was very pleasant. Usually with mechanics they try to oversell you stuff you don't need. They actually worked with me and explained everything to me. The manager came in the waiting room to check in with me and explain the progress with my car.

Trey really went out of his way to get me in and back on the road. Called me several times to let me know what was going on and even recommended not changing tires right now when he could have just put new ones on. They service all three of my cars.

It started with tire replacement and spiraled into a complete disaster. They replaced my tires, but the tires lost pressure. I took it back to be sealed again and again. To make a long story short, they replaced my calipers, rotors, brakes, struts, rack and pinion- this was $2000 later. I picked up the truck only to find a noise coming from the front tires of the car, I drove the truck days later and it broke down. As is turns out, the transmission is ceased due to damage done while repaired at Mavis, the Mavis mechanics did not tell me that they damaged the transmission lines and tried to conceal it with rubber hosing. The rubber hosing did not hold and leaked transmission fluids which led to further damage. The transmission needs replacement which is going to cost thousands of dollars. I am completely devastated, I had intentions of looking after this truck so it would last me, but instead they have ruined my vehicle.

I usually visit another Mavis Tire location for service. Today I tried a new location and I must say that I was impressed by the level of communication and customer service that James provided. Today anything that could happen did- short staff and a neighborhood power outage (was only 2 minutes), yet it took close to one hour for the systems to fully go back online. Yet James remained professional, and kept updating me with the status. I understand James was filling in today and actually works at another location (not sure which one), but hands down made my experience of visiting a new Mavis Tire location pleasant.

I received outstanding service during my recent visit to Mavis tire. I failed NYS Inspection for brakes yet they went out of their way to get me fixed and out the same day. They are not a 8-5 shop. They were there after 6 and with a smile too! Their rates were extremely reasonable and there were many coupons online that had you save even more! A very enjoyable experience for sure! Highly recommend!

On August 18 2020, I tried a new location to fix my tire. The location is close to my house but I have never tried it. I was met by a employee named Rich. I first went in early morning to find out some information and returned later this day to have tire work done. First I was impressed that he remember me and what car I came in the first time. Second the service was amazing. This is a place you can count on to be treated fairly and with respect. I found my new place for service needs. Thank you Rich.

Very honest in their evaluation of the condition of the car. Replaced only the ones need changing. Doesn't scare nor pressure the owner of the car to replace parts. The place is reasonably clean and has no smelly toxic fumes. Very comfortable in the waiting room.

Great service and very professional, everybody was professional. I always have a great experience at this location and my car completed on time with no wait. I have never had a bad experience at this location and with recommend this location.

Got a flat on a Sunday morning. Left my car in the lot and used the Dropbox for the car keys. My tire was patched and the car was ready for pickup that afternoon. Very reliable and friendly service, and extremely competitive pricing. Thank you, Mavis of Metuchen, NJ!!!

Shea the store manager was efficient. He did not make promises he could not keep. His team got my vehicle in and out in under 2 hours. I didn't feel as if I was taken advantage of being a female. Great job Cortland Mavis tire, I would gladly recommend this establishment to friends b and colleagues.

I was very satisfied with the work and service provided by the staff. They were helpful, knowledgable and caring. My car drove much better after leaving the facility. I would certainly recommend Mavis tires to friends. I would also urge management to continue offering affordable prices.

Dude up front with the dreads was cool, calm and offered great customer service. I was helped right when I walked into the store. Our car was taken to the back without any problems, and less than an hour brought back out. Thanks.

The manager and Grant were very nice and helpful! Very impressive customer service. This was second time in last few weeks we have gone to them and we continue to go! They called with updates about car, it was finish in the timetable they told us.

I drove an older car and everyone always takes advantage of that fact. Mavis of Hazlet never does. They do what I ask and don’t treat me like an idiot. I love going to them and will always continue to.

Thank you for straightening my rim. I am grateful. I will be back in the near future for more repairs on my car and my family’s cars then price was very fair. I still have to come back to have my headlight bulb replaced and an oil change.

Dropped my car off to have suspension looked at. Staff was very courteous when I explain the symptoms. After inspecting my car, the manager informed me that my brakes and struts needed to be replaced. I gave to ok via phone and asked for pictures of worn parts. Manager agreed. Got my car back....works great....Saw the pictures....parts were indeed VERY shot. Really appreciated the store manager's positive attitude and offering me the coupons up-front.

Great customer service skill. Mr. Dexter was so nice and polite. Outstanding service. I will truly recommend my family to this company. Friendly atmosphere and very helpful toward my needs. Detail work was so professional. This will be my number one place for my vehicle.

The whole crew was very helpful and lobby was very pleasant and clean and the manager was very knowledgeable and helpful with my warranty I had on my tire and took the time to explain everything that was going with my car.

Dayvon and Eric were awesome! Very professional and great energy. Techs were great and really got my car out on time. All employees had on mask and gloves and made it a safe environment while I waited for my car to be done. Will be back soon for service.

I would definitely recommend Mavis to a friend. The staff were very friendly. They kept me updated on the services of my vehicle. What I liked the most, other than their professionalism, is that they did not try to pressure me into getting unnecessary repairs to my vehicle. The entire staff was very courteous and helpful. I will definitely continue to use Mavis for services to my vehicle.

Everyone was great! Mike did wonderful rendering customer service and recommendations. The oil change didn’t take long and everyone was so nice. I always like coming to this location to get my car serviced. I definitely needed windshield wipers. Lol. Thanks again.

Excellent service that was very quick and very affordable. There’s never a good day to need to replace your tire, but they made it as painless as possible. I had never been to Mavis before, but after this, I will definitely be back every time I need anything for my car.

I am already totally impressed with Mavis on Mount Hope Avenue in Rochester NY. They scheduled my appointment to fit my schedule. They looked up what tires I needed without me leaving my employment to go outside. I have not even been in for the repair yet. Such great customer service. Mavis Keep up the great customer service. I tried for weeks to get into another company and they gave me the run around. I am sold by Mavis's easy going customer service with even had the work done.

Great service and pleasant people to deal with. Job was done on time. The price was in line with all others great employees. They made it convenient for drop off and pick up. Been dealing with the same place for 20+ year.

The service I received at Mavis Discount Tire this time around was absolutely excellent and the manager Matthew could not have been more helpful. The service technicians knew exactly what I needed and didn’t try to sell me on anything more than what I needed which is very important to me. I trust Mavis discount tire. They have always done the right thing by me and I highly recommend anyone trusting Mavis discount tire. I do not usually write reviews but I just felt I had to based on the experience I had with the purchase of tires and brakes and oil change.

This shop is an excellent value for products and services. The staff are all friendly and professional. They let you know how long the work will take and keep you updated along the way. My “go to” shop for tires and other services like oil changes.

The team at Mavis in Chester NJ were extremely helpful in correcting issues I was having with my Tire Pressure Monitoring Sensors on my daughter's Jeep. They addressed the issue right away and did so well under budget. Now she is off to school safe and sound, two thumbs up. Thanks.

Fantastic people that made a flat tire during the tropical storm a no-hassle issue. Gabby was great even though she did not internet service, she still was able to take care of my needs. Two days after it was fixed she called to make sure I was doing okay.

Bought 4 new tires and 4wheel alignment! Excellent professional service. They were very careful when I told them I had my rims painted. Very happy with their service! Ask for Russ!!! Definitely would recommend. Great selection of tires to choose from with competitive prices.

The service was great and the price was the best I found in my area!! I was informed of all my issues and was treated with respect and timely. I was informed of what I needed immediately and what could wait until my next visit. I felt no pressure to have unneeded work done!

I had a wonderful experience with the employees at Mavis. They were very respectful and caring. I would recommend them to everyone. They were helpful and informative when I needed that. They were honest and not out just to get money. They even gave me a ride home when I didn’t have anyone to come get me. I live thirty minutes away and they didn’t even hesitate. Great place of business.

My experience was great, I needed to replace 2 new tires for my car and they were very professional in details of guiding me to the best quality. They take their time to make you feel happy. They get the job done as they say, very impressive. Thank you.

Excellent quality workmanship, and customer service..Timely work completed, explaining everything done to vehicle in a compassionate manner.. Keeping cleanliness and social distancing a priority, as well as satisfying the customers in a timely manner. MAKING contact with customer on wait time with efficiency.

Nothing like heading home from a long day just as every tire shop is closing with a flat. These guys were great. I was in and out & they were super friendly. 100% recommend!! They’re open late which is convenient!

Went there on a Sunday after exhaust failure, the manager Glenn worked up an estimate and even got the parts ordered so they could have the car ready on Monday as I was going out of town. Pricing was reasonable and the tech performed the work without replacing the whole exhaust. Would recommend them over other name brand stores.

I was extremely impressed with the customer service that I received. The staff was friendly, courteous, and did not pressure me to buy additional services. The maintenance done on my vehicle was handled in a timely manner. I would highly recommend this company for your future needs.

Honestly, was far better than expected. Believe it or not, I’ve never bought my own tires before and I didn't really know the process (I've only ever replaced tires as they got punctured, never a full set of brand new!). The online shopping process was easy, though I wish there’d been even more comparison information between the tires. Did I get the best tires for me? Maybe! Am I happy with them? Absolutely....and of course, the folks at the Danvers, Massachusetts NTB are ALWAYS some of the kindest, most patient, and knowledgeable staff people anywhere. They explained run flat tires for me in a way I understood! Very cool. Will always recommend, and am very pleased.

Dan and Shelley are always great. Extremely friendly and completely fair and honest about what’s going on with my vehicle. They never try to put me into parts or services that I don’t need. Always feel confident driving away when I leave Mavis.

Went into Mavis in Elmira, NY for a quote and appointment for 4 tires. Price was right and they took me on the spot. The tires were installed, an alignment done and the yearly inspection completed... All in less than 45 minutes. Great experience. Go see these guys, you can't go wrong.

My tire had a slow leak on Sunday and I was in another state at the time. It was Sunday and my options were slim. Thanks to Mavis Discount staff and Joe for being a great service to my wife and I. We made it home safe and the customer service was phenomenal. Thank you so much once again for being great.

Had a tire issue, of course, on a Sunday afternoon. Luckily Mavis was open. Once car was taken in, checked and course of action determined, took all of 10 mins to complete the work. All reps I interacted with were very polite, professional and kind.

Phil and Andrew were excellent, ensuring my wheels and tires were up to expectation. They stayed late and worked with me on all pricing and service. They have earned my business and I will recommend them to everyone I know.

I went today and had the Woodstock location put tires on for me. I brought my own tires with me too. Keith, I believe the store manager, was so kind over the phone and when I got there he was just as kind. I did tell him how nice it was to have been treated with such kindness and it warmed my heart. He didn’t know because I didn’t tell him, but I am recovering financially from the hardship my soon to be ex husband put us in without my knowledge. I had to save for every step of buying the tires to having them put them on. Thank you for having such a kind person at that location.

While 5 hours away from home on a trip to see our son, our SUV low pressure light came on. We stopped at a Mavis store in Kathleen Georgia. The customer service person DANA heard our story and found a way to squeeze us into an already booked schedule (the store was packed with customers). They found within minutes that we had a nail in the side wall of our tire and it wasn't repairable. They were able to mount a new tire on our vehicle and we were then able to continue our travel. Dana told us (my wife and I) that she wanted to get this handled for us to keep us safe on the road. I can't say enough about how appreciative we are that she got this potentially dangerous condition handled. Highly recommend this store.

My local Mavis Discount Tire Center is staffed by friendly and informative people. It feels like a neighborhood mechanic that has worked on your car for years. I trust their service and appreciate their advice and recommendations on upcoming service needs.

I had an alignment done on my 2001 Chevy Astro van. It was done perfectly. Was very very happy I will recommend this Mavis and I will be coming back as a permanent customer. The staff inside was extremely friendly. The appearance of Mavis was extremely clean. It was done very quickly. I'm very very happy.

They were quick and professional, Mike the manager was and is always on top of things. Kids loved watching the guys move quickly. We most definitely will be back for tires and anything needed done on our vehicles in the future , we found a home for repairs and know we will be taken care of.

This is my second time coming to this store! EVERYONE that I’ve ever came in contact with is polite, kind, very helpful & they stick to their word on when your car will be ready! They also don’t try to get over on you (for my ladies). I told a friend I’d drive miles just to come here! Thank you all!

I was very happy and pleased with the work that the guys did. Thank you so much. I will make sure tell my friends about your good work. Very pleased. Will be telling all my friends about Mavis and their good work and great place to go.

I take my car to the Franklin Ave location in Franklin Square, NY. Russ runs a tight ship! Never feel taken advantage of. Totally trust him and what he recommends now and what can wait being on a budget. I've taken both my cars there. Would and have recommended. Give him a BIG raise.

I had a scheduled appt for the AM. But instead I arrived midday for an oil change which I thought would have taken all day but I was out in no time. Giovani was very courteous and professional. I’ll be back!

Great and knowledgeable customer service. I'm always welcomed with a smile and warm greeting of "How may I help you today?". I received exactly what I asked for and the service was fast and efficient. Even trying to provide discounts when applicable.

I pulled up, they jumped in and handled me, very nice people, ask for Josh or Cowen. They did an awesome job!!! I'm from out of town, didn't know them at all, and they treated me very well, and had a flat tire, pulled right up, and bam they resolved the issue, I'm so happy with their service.

I have visited Kauffman in Pooler multiple times and each time I was incredibly pleased with the service and especially the staff. They communicated throughout the entire processes and didn't pressure me into multiple "fixes" like most mechanics are notorious for.

I had another great experience with Mavis today. This was my 2 set of tires from them for a different vehicle. They are great and easy to work with. Very professional! They make you feel like they are truly there to help not just sell you the most expensive tire.

I don’t like doing this, but I feel I have no other choice. I am very concerned with the service I received yesterday. I brought my vehicle in for an oil change and to have my brake pads inspected and replaced and to take advantage of their special for brake pads and installation ($99 for cars; $109 for larger vehicles: trucks, SUVs, etc.). I made an appointment the night before and brought my vehicle in early to drop it off and pick it up later in the day. I informed an attendant at the desk that I was there to take advantage of the special they were promoting on their website and to have my oil change. I also added on a pair of front wiper blades. I dropped off my keys & vehicle, and headed home to wait for their call.

Overall Mavis Discount Tire had great customer service, well organized and friendly atmosphere. I had no problem with them fixing my truck. I am highly satisfied with my results as of today. I most would recommend many of my friends and family members.

New to the area and needed a few things done. I took my SUV to see if they could help. Explained everything of the work that needed to be done and worked with my budget. Great job and even better people.

Great place with great staff and prices. I had my car repairs done here and they fixed it right the first time and got me done in a very timely manner at an affordable price. I highly recommend this place to anyone looking for any kind of automotive services.

Had my shocks, struts, tires, lower a-arms, brakes, water pump, and a few other misc. Items taken care of here recently. Just hit 200,000 miles and decided I'd rather spend a few grand then 20+ grand on a new car. Cars ALWAYS ride better when they're paid for. It feels like it's a new car so I'm looking forward to adding another 100,000 miles. Just for fun I honk my horn when passing new car dealerships (you should try it). Anyways, I highly recommend Mavis for all your car needs. Adam and Aaron do a great job and offer fantastic service and pricing. Plus they're open 7 days a week. I don't write bad reviews about other businesses, I just don't go back. I feel obligated to tell you about this place. Happy motoring!

The Mavis Discount Tire sale was a blessing! I received an unbelievable deal for an unexpected expense. My tires look and feel great. Outstanding auto and custormer service - that's why I'm a repeat customer. Thank you Mavis Discount Tire. :)

I came in for a new tire. They check over my problem tire to see if it was fixable. They were able to locate this tiny slow leak that a different garage didn't locate. They were fast, courteous and very professional. I'd be a returning customer.

I’ve been doing business in that tire shop for years. I was concerned when ownership changed. Nothing has changed. Brad is the son of the previous owners. He stayed on. That says a lot. Same great personable service. Still excellent prices. I always get three quotes. Mavis was the same or less. I’ve moved out of the area but still will take my car there for anything they can help me with. I trust them!

Great service. Best Mavis on Long Island. My family and I won’t go to any other. Frank and the crew always do an excellent job for a fair price. The most important thing is that they are honest with you! Thank you.

We had some front end work done today. Our regular shop couldn't see us for two to three weeks. I called and got an appointment for today. They diagnosed the issue and communicated with us then ordered the part and installed it. They were finished before we were able to pick up and Justin offered to stay late just so we could have the vehicle back. Super appreciate the team in Ithaca.

The other day I went to one of your Mavis store locations for a tire for my car and the sales staff were very professional. Even told me about an issue I had with my car so I was very happy and pleased with the way they treated me.

The personnel is very courteous and helpful. The repair was completed in a short time. The condenser arrived the next day just like I was told it would. Being new in this town, I am very happy that I found this Auto repair shop and I will return in the future.

I brought my car in for an inspection and general maintenance. Service was prompt and I was given a price for work done in plenty of time. I felt respected and attended to. I would definitely recommend Mavis and will be using them again in the future.

I've been to Mavis a few times and received very good customer service. Answered all my questions and did repairs in a timely manner. Stopped in for a tire issue and asked if they would be able to get me in. In a few minutes they were pulling my car in to check the tire. They also kept me updated on what the tech found. Would definitely recommend Mavis.

I was in a rush to get on the road and realized I had a screw in one of my travel trailer tires. Brought the tire in and staff explained the screw was too close to the side wall for a good plug and the tire should be replaced. Better safe than sorry. I purchased a new tire and they had me in and out in 10min. Staff was very welcoming and honest. I will definitely be using them in the future.

Dropped my vehicle off for a/c service, was told it would be done by noon. Received a call by 10 am my vehicle was done. Staff is very friendly and knowledgeable. Fast service. I would recommend Mavis to all my family and friends.

I had the best experience in what could have easily been a very frustrating moment. A flat tire on my way to work (at a pediatric office...patients waiting). Jessica and Nia made the experience a lot smoother. Thank you! It was my second time there and I have nothing but good things to say about that particular location in South Plainfield.

I was very pleased with Mavis because they were professional and really great with customer service. I have been to another place where the staff was very unpleasant to deal with, so I didn't want to return back there. I'm glad I went with Mavis due to their professionalism and excellent customer service skills! Thank you, Mavis!

Oil change and integrity. Amazing job with going through my car and taking the time to personally let me know what else was needed for my son's car. Very personable, clean and friendly staff. The turnaround time on the service was spot on.

The whole crew was nice and work together. The manager was upfront and helpful with getting the tires I asked for and got them next day with no problems. I would definitely send friends and family to this store.

Alex is always there to take care of any needs that myself and my vehicle have. He’s honest and doesn’t try to sell you things that you don’t need. Customer service has always been amazing here. This is my go to shop for anything tire and brake related.

Great work on spark plugs. Excellent work. Highly recommend to my friends and anyone looking for tire or any other autobody work they need done, great staff and do amazing work in a timely manner. Never a hassle, very honest and upfront good prices on all the work they do.

Got tires put on and there were a couple very minor issues afterwards. I was charged for tire recycling when I took my tires and a couple other charges I was told about prior or even at check out. Major problem was they put my tires upright in the back of my car and the tires rubbed on my headliner so now there’s black stains there. The regional manager called and it had to have been the most unprofessional call from a corporate representative I’ve ever been a part of. He was condescending and tried to even say that “ I didn’t tell them how to put the tires in so they just put them in however they can” ... “and life isn’t perfect or every day would be all sunshine and rainbows” and when I told him I didn’t like his attitude and I’d prefer to call and speak to corporate he said “you can do whatever you want, but all roads stop here”. He wanted me to take my car back to them so the can try to “scrub it out".

Excellent service while waiting at a very reasonable price. Test drove the car twice and kept me informed along the way. Very clean place. Friendly workers. I would definitely go back and recommend to my friends. Went there on a Sunday and they were open!

I have always been a loyal customer to Mavis. Their professionalism is above any shop I have been in the past. But for two occasions in the last two weeks I have been to the shop and they have not been able to service my vehicle. When I wrote and email to Mavis got no response! Still waiting for service.

Words can’t describe how great your workers and management are at the Sicklerville location. I’ve only been here twice and left happy and highly satisfied. Highly recommend anyone to come here if you live in the area. You won’t be disappointed.

Lang tir/Mavis on Teckla, has always taken care of our three cars with lots of care, professional manner. They seem to the ex mile. They are very knowledgeable, honest with me, I do recommend to all my friends & family, Thank you.

I’ve been changing my brake pads myself for a few years now but they would just keep getting worn down and I’m so glad I brought it in to finally find the reason why my pads were getting worn down so fast.

Based on my experiences with Mavis, always ???? satisfied with the service. Definitely, it is focus on making their clients happy. Also, the cost of repairs are reasonable. The mechanic at all times fixed my car problems and did not have to go back for the same issue. As a result, Mavis had gained my trust and confidence. Not planning to take my car to another company in the near future. Strongly recommend Mavis.

The guys was very professional, kept distance, and wore mask. I was very satisfied with their work! They got right on it, check out everything, my brakes, tested my battery. Told me that tested as 3. Needed be 5. It was on sale. That was good thing.

Tire change. Great service! Great people always come through for whatever I need. They do great with performance vehicles and would definitely recommend to a friend. Much appreciated service and will soon be back for more. Many time have I gone there for just questions and opinions on my next step for repairs, they help and have no problem at all. Great customer service.

Do not go to the location in Trexlertown, Pa... Went there after being quoted pricing through their customer service and was given the old bait and switch tactic. Tony the district manager is a liar... Horrible experience and they pulled the old bait and switch on my son as well... Horrible experience... Do not deal with these people!!!

You have a very talented, knowledgeable and customer focused employee in Eli (Manager?). He consistently provides honest feedback, clearly understand the business and is why I go to his operation. He is able to advise me on when I might need the next set (front or back) as well as other things that may need to be addressed down the road which helps me budget. The car is a Mercedes S550 so some of their parts are very proprietary and Eli will give me honest input as to whether they can be done at Mavis or I need to go to the dealership - most time Mavis can address!

I was greeted before I even walked through the door. The employees were extremely informative and eager to help with my car needs. The prices were great! Without an appointment I was worried I wouldn't be able to have the tires replaced same day, but to my surprise and delight, they arranged the tires, alignment and full service arranged and done within 2 hrs!! Great Service! Job well done!

The guys were very helpful and friendly as usual and got me back on the road quickly. The tires were competitively priced and they got me in before my appointment time. I will continue to go back for my tire needs (hopefully not too often lol).

After I had a bad experience at another shop, Mr. ** did a great job explaining everything to me that I needed. He did not try to oversell anything. I felt he was honest and reliable. We ended up buying tires, getting an oil change, and a couple things fixed. We will definitely be going back.

Paul ** and his team at the Delaware Avenue Mavis location exceed expectations! Paul's courtesy, care and attention to my situation was both informative as well as extremely generous. Total 5 star treatment and HIGHLY recommended. My family I will be making this location our tire service go to for the future. It's a wonderful thing to find a place you can trust. Thank you all very much.

My tire was going flat. Pulled in to Mavis in the pouring rain and asked if they could help. The guys could not have been nicer. A young man ran out to my car drove it into a bay and inspected the tire. Found a screw stuck in it and repaired it. In 15 min I was on my way. Great service.

Oil change. I've been a long time customer of Lacey Mavis. Now, my mother, 2 sisters and my brother are all customers as well. Damien in particular is exceptional and always goes above and beyond. My family and I will continue to go to Lacey Mavis.

Enthusiastic team! Helpful, courteous, eager to solve problems, timely & professional. I would highly recommend them to all of my friends. Open to new ideas and suggestions, while providing an unbiased advice. I prefer them to other locations as they are pleasant to work with, honest and make good suggestions.

I would like to comment that Mavis In Catskill was great in fitting me in for a New York State inspection without an appointment. The staff was friendly, they told me the car would be ready in 2 hours Approximately but was gone in one hour. Thank you.

Received quote the day before. Service true to quote and explanation. The staff was very professional and explained service in layman's terms. Receptive to questions asked by me and gave immediate answer. I will gladly return for service. Had been by before for tire check. Very courteous and took care of my need.

The experience was nice. The waiting time was long but I understand they were pretty busy. I went for a tire change and the tires I order couldn't came on time. They called me to reschedule but I asked them for something similar and they help me out with other tires about the same price and quality. I'm pretty happy with the customer service. Definitely will go back there for my tires.

After finding out an original set put on my car by them were bad., AJ and his team made things right. They ordered new and upgraded tires and put them on at no additional cost. Grateful with the service.

Great service, very friendly. Highly recommended if you don’t want to spend too much money. Everybody’s nice and easy going, they didn’t mind me and all my friends waiting in the waiting room either. They were very fast and efficient. Much appreciated loll.

I called first and when I arrived, the guy behind the counter, Enzo was his name was very accommodating, got me right in, explained what he was going to do, and answered all my questions.. He seemed to know a lot about my vehicle and his team was quick, good and neat!.. Price was ok. No surprises at the end. I will be back if my truck needs servicing again. Thanks guys!

I needed 4 new tires on my 2018 Chevy Equinox - the tires had 25K miles and were showing uneven wear. I ordered the tires and when Mavis inspected the shocks, they realized why there was uneven wear - the shocks needed replacing. They were able to order and install them very quickly and the car rides smoother than the day I purchased it.

I had a major problem with tires this morning with no money and couldn't get approved for credit. They went out of the way to help me get tires with 90 days same as cash. Even took me to work. Great place and people to deal with. I highly recommend anyone needing service to go the there. They are there to help the customer out and honest and upfront.

The group working were all putting in an extra effort because, it seemed, there was less workers than expected. They were polite, hard working guys including a general manager, I think, who was making very professional phone calls.

They guys that work there are absolutely amazing! They are always nice and helpful! Just an amazing place to go for basic needs for your vehicle. I can't say enough how amazing you guys are. Keep up the amazing work you are doing!

Yesterday I had the pleasure of being served by Darrell at the Alpharetta store. He is most professional and friendly and made my experience very pleasant. He is someone your company should value as his warm customer service is Few and far between these days. Thank you!

Easy to make the appointment online and they had everything ready when I arrived. Austin, sales mgr. was very helpful and the technician, Chris, had me back on the road in under an hour. Caught a wonderful sale price on new tires and would definitely recommend this location.

Great customer service. Reasonable price that is affordable. My car was ready went promised. I have always brought my Honda here for service. Getting oil change and tire rotation. When my car needs a tuneup they would recommend it. Thanks!

The gentleman that assisted me were great. Extremely professional and I would go nowhere else to service my vehicles. Close to house is not the deciding factor. It’s the way I was treated which was outstanding and the requested service was done timely and exactly as I requested.

The experience was very nice, they was very busy but that’s ok because they did tell me that it would be a while before they did my car. I would take my car to them if I needed to so thanks guys for the service.

I had a wonderful and stress free experience at Mavis in Westfield NJ! I had my car towed to this location after a flat tire. The employees of Mavis were extremely courteous and friendly and helped to alleviate a very frustrating situation in a timely manner. I was regularly updated with the status of my tire repair and I was so pleased with how friendly and professional everyone was! Would highly recommend this place to anyone! Will definitely be going back for any further tire needs!

Thank you for the quick service and great customer experience. Really enjoyed the speed and care your service team gave today. I will definitely come back for all future service work. Good job guys! Thanks for getting me back on the road.

Very helpful and very quick to identify what was wrong, so fast my 6yr old son woke up as they were finished. Went above and beyond to correct the problem, would refer to a friend of course. Awesome customer service.

I brought my car in for service November 27 for issues with my breaks as well as inspection at the Mavis in Port Chester, NY. They replaced the brake pads and rotors. Since then my car has been making noises when I brake. They also forgot to refill my brake fluid. I got a partial refund of about $183 for the brake fluid from them. Since then I brought my car into the Mavis in Port Chester around 8 times to fix the issue with the brakes. I spoke to the regional manager who back in January said that if they do not resolve the issue then I would get a full refund, the issue was not fixed. It is always temporary fixed and then comes back 1-2 weeks later. For the past 4 weeks I have been trying to get a hold of the regional manager who has not gotten back to any of my phone calls. I called earlier today and the regional manager is refusing to talk to me after I have been promised a call for the past 2 months.

Very reliable and qualified service would recommend friends and family members to this store. Very convenient area space available for social distancing felt comfortable. Very reasonable price clean store and restroom. Thank you Thank you thank you thank you thank you thank you and goodbye goodbye goodbye goodbye.

This writing is to let you know about the excellent and courteous service I received at Mavis tire service (Dekalb Ave, Decatur Ga.). I was greeted with a smile by the lady at the counter whom I had worked with before. My order that I had previously set up with Chris (New York office) was confirmed. When I returned to pick up the truck, my bill was a little bit more than I had planned to pay, reason being as I was told they only had three of the tires that I had ordered so I had to get the ones that cost a little more than those I had ordered online.. Overall, the service was good and I would recommend it to my friends.

Great customer service was given. I didn't wait too long to be served by associate at the Lavista location. I would come back. The price of the tire I had replaced was a great price range for me. I was able to leave the store location with no problem.

We get all our vehicles serviced at Mavis. Most recently, purchased four new tires and alignment. Great price and done on time. Always a pleasure doing business here. Another of our cars for tires this week. We have been a Mavis client for over 25 years now.

Kirby and his team did an outstanding job; efficient, professional, friendly, quick to resolve any issues. Excellent communication. Clean shop, great waiting area, wide selection of tires. Trade with these folks with full confidence!

It’s hard to find good Customer Service. They make you feel welcomed and listen to any of your concerns. I was in and out in no time. I would definitely recommend this place to anyone! The only thing I would recommend is having someone clean the bathrooms regularly. Other than that, the service was great and I would be going back!

Great service. John really helped me out and all the tech were very nice. I was in and out within a great time and On the road. My car is lowered and instead of turning me away they found a way to take care of me. I recommend this shop.

I was shopping prices for new tires. Mavis was my third call. When Shay presented the estimation, I thanked her and promised to call back within the hour if Mavis was the lowest. She asked, “What can I do to keep you as a customer?” It was simple and refreshing, and that determination as well as accommodation motivated me to go with Mavis. It made me feel valued as a customer.

I have been taking my family's vehicles to the NTB (now Mavis) location in Bloomingdale for several years now. On almost every occasion Jeff the service manager has taken care of me. He is always super polite, sincerely friendly and knowledgeable. He makes you feel like he's personally taking care of you. It is always good seeing him there when I walk in because I trust him. He never tries to push you or strong arms you into an up sale. It's almost like having a friend who makes suggestions. The service techs at this location have never failed me and usually deliver before promised. Their work has always been solid. All in all it's great to have a service center that I know and trust. My family and I will continue to support this staff and this shop.

Not happy with three of the people trying to convince me after they put the tires on that I had a bad ball joint and couldn't align the vehicle. So I went back two days later and another guy tried the same thing only this time it was a different ball joint. I just had all four ball joints replaced and all tie rods replace 5 days prior to buying the tires. Very disappointed. Won't go back. Never good to lie.

After waiting for 2 hours to get a NY State inspection done finally my car was put on the lift, but not to have 10 min. inspection- to have 1 hour lunch. On my question wouldn't be more reasonable to get the 10 min inspection done and then take lunch the answer was "More reasonable? Yes, but that how we work. If you don't like, the car can be brought down and you can go." I decided to add another hour to the waiting and get it done. My request to put the name of person I was harassed on the ticket was denied. Tire rotation wasn't done properly and was refused to be done as per manufacturer recommendation.

I normally go to the location on Deer Park Ave, in Deer Park but went to the Commack Rd location because they can do the coolant system. Like Deer Park Ave, friendly employees and great service. Mike was very helpful, not just with me but noticed how he was the same with me with other customers.

I only recommend and trust Mavis! I have had good experiences for many years. The Bradley Park location in Columbus Ga is the best.W ithout Kenny and the front team and manager it wouldn't be the same. There is no better service in town.

I as an essential employee was very happy they were even open on a Sunday. They took my car in minutes after my arrival and took care of me immediately. The gentleman at the counter was very nice...and they were last time I went. Prices are very good and they are fast and friendly...what more can you ask for????

I walked into Mavis and it was a clean area and the customer service was extraordinary, the gentlemen who was at the front counter also treated other customers fairly and with compassion. Quick repair and will definitely come Back. Thank you.

Great service. Great employees. Great communications. In and out as promised. They provided me with what I needed. Very knowledgable people work there. Price was also my concern but I had no problem with that. They were on time and the job was completed as promised.

I had a flat and decided to stop by to get a quote. Staff was awesome and very informative that I decided to let them fix my car. The manager was very detailed oriented and nice. I would recommend to friends.

Great team at Mavis in Highland Park. The guys were great! This wasn’t my first time there but they are the reason I keep coming back. Service is great as well are prices. Keep up the great works guys and Thank you for your service!

I have had many vehicles but this is the first time I've bought new tires and what a great experience it was! The guys at the Warrington location are great, they did everything they could to get me the best price & because I came from working the night shift at a nursing home they got me in & out rather quickly.

Oil change. The service was great. I was in and out in a short amount of time. The manager was great and had some good advice for me for my vehicle. I've always had good service at the Point Pleasant location. I would definitely recommend them to anyone.

I think his name was Daryl, very helpful. Quick and thorough. I dropped it off on my way to work and they called an hour later, all finished. They checked all my tires just to be safe. Very friendly. And the price was right. Glad I stopped in there. I’ll be going back for future auto care needs.

Proper CDC guidelines observed. Staff was professional and friendly. Service was done in a timely fashion. Mike asked if I was pleased with the service today and I will continue to go to Mavis as they are reliable and convenient.

The second time I have used this location in the last six months. Everyone on staff is professional and courteous. All work was performed as requested. The vehicle performs much better after their efforts. I would recommend this location and its staff to everyone.

Since coming back home to NJ in July 2018 to help my dad who has cancer. I've been using the Rt 9 Woodbridge location for repairs. Each and Every time I've had no complaints and exceptional service!! Will always use them for repairs while in NJ...

They were very helpful and nice and I recommended anyone to check them out to get maintenance done on their vehicle and checked out. I been going over there and I always been pleased and all I got to say is Thank You.

Several years ago I took my car to MAVIS in Linden NJ to compare prices with Pep Boys and not only was the price much better but the service was outstanding. Mr ** and his crew made me feel like one of the family. My wife and I now go exclusive to Mavis with our cars. When the team was moved to another store, we now travel the extra miles for ALL our car needs.

Manager Scott in Mt Sinai STS is great to deal with. He is honest, experienced, knowledgeable and helps me keep my car running healthy. Always a great experience when I get my car serviced. I recommend him to all my family and friends. Thank you.

I have nothing but good things to say. Great customer service. The young lady was very nice and professional. I wish I could remember her name. She thought my job would be an all day thing, but she was able to get me right in and out. The store and garage looked very clean and the best part is that the brake job was more than half the cost of what the dealership quoted. My vehicle is riding great!! Thanks Mavis!! I already recommended my friend!!

I had my car inspected at Mavis Discount Tires. They did a good job! I left the car with them. They called me when the car was ready. I picked it up later that day. They did a good job and the price was reasonable.

The prices online for Mavis is somewhat deceiving because they dont include all that's required for all 4 tires to be replaced such as the wheel alignment and it includes the balance fee as part as the purchase of 4 tires online, but at the location they charge for each individual thing. But I must say customer service is impeccable. They will go above and beyond to help as much as they can. The entire team was friendly and professional, such an awesome team at Mavis. They work quick and efficient. Thank you guys for all your hospitality and excellent work.

We knew going in that the belts on our son's 2000 Honda Civic needed replacing (original!) and was prepared for them to find other things wrong with the car but they gave the all clear after checking things out. What we thought would be at least $500 bucks out the door was only $200.

Didn't have an appointment and it was taken in immediately. Was concerned about the compressor but they fixed the leak, put in the freon and it works great. This is an honest business and I wouldn't hesitate to go back.

These guys know their stuff. No pressure sales here just honesty and clear choices. Clean environment for you to wait and the phone call to tell you that your car is finished. I will be recommending them to my friends and family.

My experience at Mafia Tires & Brakes. Customer service was AWESOME! Jason and Jenifer got me a great deal on three new tires and had my car ready sooner than expected. They've got my business and I will surely be recommending them to family and friends! Great job!

Kevin was very professional. He went above and beyond to ensure that my needs were met. Kevin made sure all the customers had updates on their vehicles as they waited. He engaged everyone in laughter. He addressed my complaint and offered me discounts. My wait time was mind blowing, compared to other mechanic shops in Philly. I was in and out in no time. Because of Kevin, his passion for customer service and his knowledge of cars, I will forever be a dedicated customer to Mavis. He deserves all the accolades at Mavis. I would definitely refer my friends and family members to this location.

Let me start by saying that there are plenty of Mavis Discount Tires in New York, but not as pleasant as Nazareth Mavis. I felt welcomed and very comfortable when the staff manager (Rick) walked me through my warranty and the understanding of how important it is to rotate my tires. I wish there were more workers like the one mentioned above. Thank you Mavis.

I've always felt that they never looked at how they can add on cost but more actually give me all the information I need to make an informed decision on my Vehicle. Other dealerships have ran up cost and reasons, but here is honesty and options on what to address now and possibly later.

Honest, informative, fast, efficient service, As Usual! Quote 3hrs wait for service, no service was completed in less than 3hrs! Given informed fair honest information. Even fixed car oil change issue that will allow BETTER longer car life!! Always I choose Mavis and I refers my friends, coworkers to Mavis at 56 Courtland PA!!

They were patient with me since I didn't know what size tire my car used. When I went to pick up my car they were very nice and pleasant. I also noticed how clean the place was and how knowledgeable the staff was.

I went to Mavis with a nail in my tire. They assessed the tire and fixed it instead of me having to purchase a new one. I really appreciate them for not trying to force me to make a purchase. Thank you Mavis for amazing service and being honest and trustworthy.

Great service and customer care at this location. I went in late on a Saturday to have an inspection done for my vehicle. The employee Mr ** was very helpful and very honest about the time and delivery of my vehicle from the service department. I always trust this location and always bring friends and family there.

First - upfront desk customer service has always been Great. They listen, they’re respectful and can usually give you an upfront price before your repair is made. Second - I have never had to take any of my vehicles back because of an inadequate service performed there.

I called Mavis asking about an oil change. Was told over the phone the service takes about 45 minutes. I dropped the car off, was given a price of $692 and 45 minutes turned into 2 hours. Fine. I got another call. $692 turned into $2000 and 5 hours of service. I received another call. $2000 turned into $3200 and needed a full day to repair. The next day no call at all. I had to reach out at 2:30 PM and now the job was at $4600 and need another day. I asked if they could put my car back to how it was when I dropped it off because if I knew it would be $4600 and 2 days I would never have left it and taken it to someone else for a second opinion. I still don't have my car and am terrified today will go up to $7000 and 3 days of work. This is the worst experience ever.

I was very satisfied. The asst manager was named Thomas. It was the center that's on S. Salina St, Syracuse, NY. I had a hood latch that wasn't working. Any other place would have replaced the cable. Thomas had a few drops of oil added and it was restored to operation. Excellent!

These guys at the Johnson City NY store are awesome. They are courteous and take really good care of our cars. I highly recommend them. This is the only place we take our cars to get serviced. Dennis the manager is our favorite.

I visited the Massapequa store and Bryan was my customer service representative. He is amazing and the most helpful person I have met in a long time. He deserves a high commendation. It is an honor for your company to have him.

I have been servicing many of my vehicles at Mavis for about 10years and counting... Starting from front desk to Mechanics I always get quality.. Everyone is so very helpful, even if there is a problem the work is rechecked no questions asked. Timeliness of work is always on point, they proactively call and update and inform of whatever is needed or recommended... I am very Happy I have reffered many friends and family who now use Mavis's services... Big Thank You to everyone at Mavis Shirley..

I am disappointed with the service provided by Mavis Discount Tire at Madison NJ. I brought my car this morning to re-work on a flat tire and I was told only after 20 min waiting that the only guy available to fix the tire was sick. I said I would bring the car over again in the afternoon and guess what? The manager told they were busy and that would gonna take 1-2 hours to get it done. Really? I had to came because the job wasn’t done right and now I have to wait after my second time for 1-2 hours? It’s really a bad customer service.

I have been well pleased every time I have had to use them. They listen to me and explain what they have to do. Then they explain to me what it will take to fix the problem. They are friendly and professional. They get the job done.

Incredible, Overall. I received the best service I’ve ever had in my life thanks to Zebb and his staff. I had issues with my CAT for years and he not only found the issue, but found an affordable part and fixed it!

Customer service at the front desk was awesome. She was so helpful and informed. She went out of her way to give me great customer service. I would recommend them for an oil change, oil change in the future. When I left there, one of my windows would go down.

This place is great. Very nice and service on my vehicle is always quick in a timely matter. I recommend anyone to this shop for any tire problem or oil change. Cause any time I need that stuff done. I go there and I'm always satisfied with the result in the end.

I appreciate the friendly faces and smiles whenever I come to Mavis. Last week I’d gotten my car back from a shop after 5 months. I needed new tires and a battery. While I wasn’t able to get both done the same day (it was late and close to closing time) I was directed to order my tires online to ensure I’d be able to get the work needed the next day.

Awesome job always. Always communicated and always honest with me. Has great deals and does best for their customers. Never disappointed. Been going there since my parents started and now I have my own car and fiancés car that go.

I stop in there today and was greeted with a warm welcome. I ask about getting new tires on my truck. The service advisor was very courtesy, polite and knowledgeable. The price was outstanding and the job was done within an hour and fifteen minutes. Kudos to the staff!

I was happy with my tire service. The staff was friendly and helpful. I will continue to come to this location. I am still happy with Mavis Discount Tires, but definitely not happy with this survey system.