Mavis Discount Tire Reviews
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About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Mavis Discount Tire Reviews
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Reviewed Nov. 30, 2020
I am extremely happy with the service and repairs completed. They were done in a timely manner at a reasonable cost. I was notified of all the issues and what the cost would be prior to any work being completed. So I could decide what was necessary and what the cost would be. Would recommend highly to my family and friends.
Reviewed Nov. 29, 2020
Had a 1 PM appointment, and was on time. By 2, I asked if my car was going to be looked at anytime soon. Guy at the desk said yes, it would be done sometime that day. Would not be more specific. I asked for the key back, and he had to search several places where my file might be. After searching for a few minutes, he handed them back. Didn't even try to say that it was next or soon to be done. He couldn't care less. That is the face of Mavis at 779 Central Park Ave, Yonkers, NY.
Dear Alan, we are so sorry this happened. Our corporate culture is to treat you how we would want to be treated and the fact that our location did not properly communicate with you regarding why they failed to honor your appointment is totally unacceptable. Your time is valuable and we understand that! We have escalated this experience to the Regional Manager, Danesh, who is eager to speak to you to try and regain your confidence in our company as your business is truly valued. Your ticket number is #546842 should you want to contact us at 914-984-2500 option #2, however, Danesh will be reaching out immediately!
Reviewed Nov. 29, 2020
Always great service. They keep you updated on what is going on with your car. They give you options and also explain so you can make the right decision for you. I always go to Mavis in Phillipsburg for my tires, oil change and brakes.
Reviewed Nov. 28, 2020
I work in retail and it’s always refreshing to get outstanding service like I did from Johnny the manager at store 1133 in Danvers. He took care of my problem and also helped suggest much needed replacement tires at an excellent price. You have a new customer thanks to Johnny.
Brian
Reviewed Nov. 28, 2020
As a very tired nurse who worked all night, got to my car and found that I had a low battery, drove to their establishment and they took my car right away. Not only did they change the battery, they did a full service check without a prescheduled appt. This healthcare hero found a new hero today!
Reviewed Nov. 28, 2020
Everyone there was extremely pleasant and helpful. It was my first time there and I definitely will be back. Prices weren’t so bad. I think they were pretty fair. I got an oil change and a new tire for $200. The service was quicker than they even anticipated. They were informative on the status of my car. Definitely best experience I’ve had and will become a regular. I hope my next experiences stay just as pleasant!
Reviewed Nov. 28, 2020
The work staff there are friendly and went above And beyond to make sure my car was taking care of in a timely manner! Since I am a otr truck driver they knew how important time management is! I will definitely be going back for anything else my car needs. John has a awesome staff.
Reviewed Nov. 27, 2020
I only went in for an oil change but the mechanic found potentially serious issues that could impact on safety. I wouldn't have been aware of them. I'm glad they were found & corrected. Mavis's prices are MUCH better than the dealerships. And Mavis got the job done efficiently. Thank you.
Reviewed Nov. 25, 2020
LV went out of the way to make sure I received the right tires. My old tires was discontinued and he went to another Mavis location to make sure my tires would be there for me in a timely manner. I'm thankful for the staff. Everyone was polite and professional.
Reviewed Nov. 24, 2020
I bring our family in to Mavis for the majority of its needs. Tires, oil changes, inspection. I always feel as though they’re being honest. The customer service is always great! Nice, friendly, personable employees!
Reviewed Nov. 24, 2020
Mavis is my go-to automotive shop for anything related to tires (such as fixing punctures and full replacement sets of tires) as well as for service of consumables (e.g. brakes and fluids). Always reasonable pricing and fast turn-around, usually within a few hours of dropping the car off.
Reviewed Nov. 24, 2020
Mike was very nice. In and out within 1 hr. Will definitely go back. I came at my scheduled appointment but didn’t have the proper information to get my car inspected. Mike was helpful. I had to go home and come back. I was afraid I would not be able to be seen but they still worked with me and car passed inspection and $51 later, my car is inspected. They didn’t scam me or anything. Totally worth it.
Reviewed Nov. 24, 2020
Excellent customer service, clear explanations of any issues found outside of service requested. Very supportive and understanding of any questions or concerns asked. Competitive pricing... just excellent!!! I always tell my friends and family to go to Mavis! I Would never go anywhere else!
Reviewed Nov. 23, 2020
This is the 2nd time I have used Mavis and this location in particular. They set the bar high as far as customer service, customer experience and customer communication. By thoroughly explaining the what’s wrong, the why it’s wrong and the how we’re going to fix it, they’ve earned my complete trust moving forward with all my vehicles.
J
Reviewed Nov. 23, 2020
I have had issues with low tire pressure. I brought to Mavis in Morristown and they immediately took my car in. Kerry the manager was awesome and plugged the hole in my tire ASAP. I have met Kerry previously for other tire issues and every time I have an issue, I return to this Mavis because of him.
Reviewed Nov. 23, 2020
Excellent, Beyond expectations. AAA was unable to fix and recover spare from underneath. I was towed to Mavis where Christopher Mgr, and John got the job done quickly and professionally. I will be a return customer. Rich. Thank you guys!
Reviewed Nov. 23, 2020
Took my wife’s Mercedes to Mavis in Sewell NJ for a set of tires. Apparently there was a wheel lug that stripped out and they couldn’t it break free to get her tire off. Someone from the store (Joe) called and asked her permission to try and heat the bolt up to break it free, he said there was a chance it could cause damage. Well just heating the stud up didn’t work so the tech decided it was easier to just melt the bolt out (damaging the rim in the process). When we arrived and saw the damage I confronted the man about it and he responded by telling me my wife gave him permission. At no point did anyone give permission to attempt to melt a hardened steel bolt from a powder coated aluminum rim. We strongly feel that should’ve been another discussion as this damaged the rim to the point it needs to be refinished or replaced.
We were later contacted by the regional manager (Rick) who informed us he did us a favor by not charging us the 2 hours of labor they had into the bolt and he would gladly mount and balance the tire on a new rim that we provided. He stated he was a master tech for 25 years and that is the only way to get that bolt out. A quick Google search showed me about a half dozen other ways to do it without melting it out. Needless to say after spending $950 on a set of tires only to have our car damaged and being insulted we will never be back to Mavis. Not our first set of tires from them but definitely the last. Hardly professional on any level.
Dear John, we truly apologize for this incident and are eager to get the Regional Manager, Rick, to investigate this for you immediately. We have a ticket in our system for you, #544161, and hope that you will reach out to us at 914-984-2500 option #2 so that we can connect you with Rick! We truly appreciate you bringing this to our attention and are eager to regain your confidence in our company! Thank you
Reviewed Nov. 22, 2020
The experience I had at Mavis 0634 (Fayetteville, GA) was far better than I could ask for. I was given lots of options, given the chance to make my own decision instead of being made to feel like I had to get the option they wanted. I was kept informed during the entire process of everything that was being done. I felt appreciated and valued as a customer. Based on this experience, I will be back.
Reviewed Nov. 21, 2020
Great service, great people, will continue to go there and totally recommend to my friends and family....Awesome, great, well done, they actually care and work hard to complete service fast! Prices are great and they go out of their way to help even in a pinch.
Reviewed Nov. 21, 2020
Hi there. Went there on a Thursday morning 11/19/20 to Mavis in Quakertown store. The manger and everybody that works there were very helpful. The manager he went out of his way to help me to get brakes and rotors. He even went out of his to help me with the financial end of it. Thank you Mavis.
Reviewed Nov. 20, 2020
I bring a truck Chevrolet Avalanche 2002. They do a great job, Roger the manager he’s is a great person. I like that next time I want more discount, I need check Jeep Wrangler tires etc. Thank you ....
Reviewed Nov. 20, 2020
I want to recommend the Mavis Tires West Genesee St. store. I usually go to the store on Erie Blvd which is closed for renovations. I brought my car in for an inspection and received efficient and courteous service. Thank you to Kevin and John.
Reviewed Nov. 20, 2020
The management and service staff at this Mavis location are well above the standards in customer service and should be recognized for it! Excellent location! Actually care about their customers. If we could only get more businesses to act in this manner what a world we would have!
Reviewed Nov. 19, 2020
I always receive Good customer service when I come to Mavis on McFarland. Thank you. Keep up the good work. An everyone I know will be referred to Mavis and I will continue to be a regular customer. Thank you and stay safe and blessed.
Reviewed Nov. 19, 2020
Quick and easy experience. Tim was very courteous and helpful. All Covid recommendations were followed by the staff. Mavis personnel were much more friendly than NTB personnel. I will be back in the spring to buy new tires. Thank you very much.
Reviewed Nov. 18, 2020
We were traveling north on I-75 Saturday Nov 6 when the engine splash guard came loose and dragged across the pavement. We drove on a few miles exited the freeway, and pulled in to Mavis Tire. Without hesitation, Jayson at Mavis removed the guard quickly, so we were able to get back on the road safely! Absolutely beautiful, fast and friendly service! Thank you, Jayson and Mavis!
Reviewed Nov. 18, 2020
Excellent service, fair pricing and top level mechanics.... Would trust them to do any and all repair/maintenance work on all of my vehicles. Wouldn't go anywhere else. Recommend them to friends and family all the time. I have been going the the Mavis in Hackettstown NJ for the past 3 years.... They are really the best. They can work on any make or model vehicle and you can trust them to do top-notch work. And you can trust that they will only recommend what you need, without adding unnecessary work to be done. Great place to take your car.
Reviewed Nov. 18, 2020
I recently brought my Lexus RX350 to Mavis for 4 new Michelin tires. While there the service manager calls to tells me that my rear shocks were leaking and needed replacing. I gave them the OK to replace them and what a mistake. They installed the 4 tires, completed a 4-wheel alignment and replaced the two rear shocks. The shocks took forever to replace which was concern to me. The car was finally done and they said I was good to go. I got in my car and drove a mile down the road and there was a loud banging noise coming from the back of my car.
I brought the car back and come to find out the nut/bolt holding my shock fell off because the mechanic made a decision to put the old nut/bolt that he stripped back on my car putting my families safety in jeopardy which is absolutely unacceptable. Instead of doing the right thing and replacing the stripped nut/bolt for a dollar the mechanic decided to take short cut and put the old stripped bolt back on not caring what could happen to me or my family.
I will absolutely never have any automotive repairs done at Mavis Tire in the future. In addition the inside of my car's seat and glove were filthy with grease from the mechanics greasy pants and from him rummaging through my glove compartment looking for my wheel lock instead of just asking me where it was. My experience was horrible and I will not recommend Mavis Tire to anyone who is looking to have their car repaired. I would recommend that you review your training and quality controls to improve customer safety.
Dear Michael, we are so sorry for this experience. We are so sorry that your shock repair was not executed properly the first time causing you to return and leaving you feeling unsafe. This goes against everything we strive for which is to leave you feeling safe and well taken care of. We have escalated this incident to be reviewed immediately by the Regional manager, Jim, who will be reaching out to you right away! If you wish to contact us you can do so at 914-984-2500 option #2 and reference your ticket #542887. We truly appreciate you taking the time to bring this incident to our attention so that we can improve for you and other patrons. It is our sincere hope you will reconsider us for future services after speaking to Jim. Thank you again
Reviewed Nov. 18, 2020
Today I visited Mavis Tires and Brakes and the Service I received was Absolutely Outstanding. Courteous and helpful by taking their time to carefully explain things in a professional manner. Good Job Guys and thanks for checking everything and going above and beyond to exceed great expectation.
Reviewed Nov. 16, 2020
The team at Mavis fit me in for a last-minute tire repair on a Sunday evening when no other tire shop would fit me in. I got a screw in my tire and wasn’t sure anyone would be available to help me so late in the day on a Sunday. The team at Mavis was so accommodating and was able to fit me into a busy workload to ensure my tire was fixed quickly and appropriately. So thankful for Mavis!
Reviewed Nov. 15, 2020
The work was done well and in a timely manner! Very professional staff! They informed me I didn’t need an expensive repair and took care of everything promptly. The staff was friendly and professional. My car was parked outside so I could easily pull out.
Reviewed Nov. 14, 2020
This was my first time at this Mavis facility in Dover. I went in for a tire check initially but after talking with some of the specialists I ended up getting an oil change and a battery change all for a very good price. I would highly recommend these guys to anyone. Timely, professional and an overall great experience.
Reviewed Nov. 13, 2020
The best way to describe my experience here is to simply thank Mavis for employing Tom at your Ramsey location. I had my car checked out in other locations and simply got the run around. Tom, took the time and patience to PROPERLY diagnosis the problems with my car and went out of his way to make sure my car was safe again for me drive. I have never experienced this care and concern I received from not only him, but Joe as well.
Reviewed Nov. 13, 2020
A quick note of thanks to the gentlemen at Mavis rt 73 W. Berlin NJ. I was 60 miles from home and my usual Mavis Service location when I had a vehicle emergency. The lower engine cover broke and was dragging after contact with a road hazard. I pulled into the nearest Mavis, was treated like family, and was on my way in 15 minutes. Thanks again gentlemen, you're an asset to Mavis and the community!!!
Reviewed Nov. 13, 2020
It takes three trips to get anything completed with this Mavis location. Tire balance was incorrect had to be redone. When the balance was redone, they put the tires back in the pre-rotation locations, oil was burning and now the engine light is on. I left the 2nd time, just to figure out they did not give me back my locking lug wrench. Great service at the service desk and fall off the cliff beyond that. Will not be back.
Dear Grant, we are so sorry for this experience. Your vehicle should have been repaired properly the first time! Your time is valuable and we totally understand that. This is far below our standards for you and we have escalated the incident to our Regional Manager, Angel's, attention. He is eager to assist and will be reaching out as soon as possible! If you prefer to reach us, you can do so at 914-984-2500 option #2 and reference your ticket #541188. It is our sincere hope that Angel is able to reinstate your confidence in our company as your business is truly valued. Thank you!
Reviewed Nov. 12, 2020
I was babysitting in another state and as I was going home I got a warning message indicating that my car tires were having problems. Since my husband was at home and I needed to get home, he advised me to get off the highway and go to a service station. I chose Mavis because we had bought tires from them in the past. Derrick could not have been more professional. He explained the change in temperature caused the tires to become unbalanced. He fixed my problem by adding air to the prescribed levels. My stress level was immediately alleviated. Can't thank Mavis and Derrick enough. A real lifesaver.
Reviewed Nov. 12, 2020
My wife went to your South Courtland store in East Stroudsburg. She recognized Raf as the person who took care of her car, which she said was done in a professional manner. Because of her positive experience, I will take my car there when I need work on it.
Reviewed Nov. 12, 2020
I go to this Mavis Discount Tire regularly. It is not the closest one to my home but they have the best customer service I have ever seen and it is such a pleasure, especially when the world we live in now has very little customer service. They are the BEST!! Look no further! NEW HYDE PARK NORTH MAVIS 500 Hillside Ave. New Hyde Park NY 11040 Facility # 7087838.
Reviewed Nov. 12, 2020
They were honest and thorough. The staff were respectful and provided useful information. The prices were quite reasonable. I was asked politely to return at a later date since they had fewer staff on site that day with a choice to be called in should their staffing capacity improves rather sit around. I would recommend them.
Updated review: Nov. 16, 2020
Problem was solved.
Original Review: Nov. 12, 2020
I called Mavis to ask what tires they had available. I was told they could get me tires the same day if I came within 30 minutes. Due to living close by, I arrived within 15 minutes. After about an hour of my car being worked on, a supervisor asked if I was okay with coming back the next day for the alignment. I told him it was fine. When I returned the next day, I waited at the counter for nearly 15 minutes. An employee stopped by the desk and didn't even acknowledge me. He grabbed what he needed and walked back into the garage.
Through the window I could see the mechanics out back playing frisbee. After standing for a bit longer with no help, I realized that the supervisor was asleep in the corner of the waiting room. I had to bang on the wall several time to wake him up. I also had to tell them twice to put the caps on the tires. They were not put on when I left the first day and I had to ask for them again when I returned on the second day. The service was horrible and I will never return.
Dear Keith, we are sorry about this experience. This kind of experience is totally unacceptable and far below our standards for you. Our culture is to treat you how we would want to be treated and this does not uphold those values. We have escalated this matter to the Regional manager for the areas attention, Paul. He will be reaching out to you immediately! Should you want to reach out to us please feel free to do so at 914-984-2500 option #2 and reference your ticket#540396. We are eager to regain your confidence in our company and truly appreciate your feedback...we are always looking on how we can improve for you!
Reviewed Nov. 11, 2020
I own small car company and have dealt with many repair shops and finally found a home with sal and Mavis. Fair pricing and reliable service and honesty as far not trying to have unnecessary repairs. Would highly recommend to any small business fleet or individual looking for repairs.
Reviewed Nov. 11, 2020
The staff at this location are very professional and informative. They go the extra mile to assist and complete needed repairs as well as suggest those are needed in the very near future. I would recommend anyone to this Mavis Tires location.
Reviewed Nov. 11, 2020
I went to Mavis Tires to get new tires for my car. The guys got them changed and on by the time my lunch was over. They also did my inspection and serviced my car. I would recommend them to all I know.
Reviewed Nov. 11, 2020
Larkfield Rd, E Northport Mavis: Great job, fast and didn't try to sell me anything I didn't need. Highly recommended! I will be going there again next month to get my wife's car inspected also. Also, I have been going there for the last few years and they still exceed my expectations.
Reviewed Nov. 11, 2020
Brian the manager really help me out including a veteran's day discount. They made sure my little one & I was comfortable while we waited for an oil change. His recommendations were well communicated of what may be needed. I recommend everyone to get their car serviced here. This may well be my new spot.
Reviewed Nov. 10, 2020
And they reminded me my NYS Inspection was due, so we did that, too. Saved me a second trip. The next day, per their follow up email, I went back to have the lug bolts retorqued to insure all were securely on. They were, but good to be safe. That was their reminder to me.... all good!
Reviewed Nov. 10, 2020
I went in for an inspection and it took them no time to get me in. Everyone was super friendly and knew what they had to do. I would definitely recommend this place. I am sure I will be back in the future.
Reviewed Nov. 9, 2020
Was excellent and I completely trust everyone at the Flemington store. Thank to their honesty and care.... They earned my trust and business to help prolong my car for a long time. Thanks all & I will see you all soon!
Evan R
Reviewed Nov. 8, 2020
I’ve been to a few Mavis. This one is more honest and profession. Raj does a great job with his warm personality and professionalism. The workers treat you with respect. I have recommended a few people to that location. I live in a different part if town but go there to have work done on my car because of the care I get.
Reviewed Nov. 8, 2020
Mavis doesn’t waste my time, they’re honest in when my car will be done, most times my car is done before they say it will be. I’ve made appointments at other places for a simple oil change and waited 3hrs. I’m a mechanic and extremely knowledgeable about cars, sometimes I don’t have the time, so I go to Mavis. They have NEVER tried to sell or recommend me something I don’t actually need, not one time. I can not say that about any other place I’ve been to. To me that’s EXTREMELY important being able to trust who is touching your vehicle.
Reviewed Nov. 8, 2020
Paul and his team kept to my appointment in a busy Saturday, and were both expedient and helpful. Paul made sure the correct tire size and type matched my car, suggesting a better substitute for my original choice. Jim made certain to point out the cause of my leaking strut and took both care and time to install my new tires with an eye on proper alignment. Great service!
Reviewed Nov. 6, 2020
Had felt tire that couldn't be repaired. Told me my tires had reached the wear bar and all need to be replaced. I found out the next day they only had 21,000 miles on the and were rated for approx 50,000 miles. They lost a piece of my wheel lock kit and forgot to write down the mileage at the time for the new tire warranty. They said they always do that, didn't know why not for me. Told me I needed brakes and the cost was 99.00 but charged 74.00 labor on top of that. They did take 54.00 off. I went the next day and told them of all that happened and asked to see my old tires, of course they were picked up yesterday. The store manager is the one who handled everything. Never go back there again. I now know my old tires did NOT need to be replaced.
Dear Martha, we truly apologize for your experience at this location. We would love to escalate your incident to the Regional Managerto discuss these concerns and try to resolve! Thank you for bringing this to our attention. When ypu can, please call us at 914-984-2500 option #2 and reference your ticket#538970. Thank you
Reviewed Nov. 6, 2020
It's refreshing to know that there is a dependable team I can count on to get things done. Thanks guys. They really care about your needs and are courteous in doing so. Go to them for professional service. My team in 2020.
Reviewed Nov. 6, 2020
As always, everyone was very helpful and respectful. They will go out of their way to ensure that you get the best deal and they always do right for their customer. Always are very honest and truthful about what is needed. I have never had them try to get me to get a service that was not needed. They truly look out for their customer and treat you like they would treat their own family. I wouldn't take my vehicle anywhere else.
Reviewed Nov. 5, 2020
Had rotors and brakes, front and back replaced and an oil service done in 2 1/2 hrs. Well done. I checked my Local Cadillac dealer for price comparison and they were more than double the price, w/out the oil service and tire rotation.
Reviewed Nov. 5, 2020
My husband went there to purchase 4 tires today. Upon arrival he immediately noticed the front desk clear appeared upset. My husband asked if he was okay and the guy said he was having a bad day. Then the store manager came out and shouted to another customer sitting in the waiting area about him looking at him. My husband asked if everything is okay as the manager was very aggressive. The manager became more angry throwing his food across the store, yelling at my husband and threatened him. He then got into my husband's face to instigate a fight. My husband pushed him away and left. This place is highly unprofessional and not sure how a manager would conduct himself in this way. He also quoted us a lower price and increased it when we arrived at out appointment. We will never go back and leaving this review everywhere.
When you can, please call us at 914-984-2500 option #2 and ref. your ticket#538957.We are eager to speak with you! Thank you
Reviewed Nov. 5, 2020
I went to Mavis for a brake light bulb that wasn't working. I met with Zack who put installed a new bulb. He did it very quickly and effectively. He needs to be recognized for a great and speedy job. I am extremely relieved that it is fixed because I could have received a violation ticket. Thank you Zach. You are the best!!
Reviewed Nov. 5, 2020
Mark and Bill are the BEST! I would never take my car anywhere else. To have an honest, reliable people working on your car makes the rest of your life much less stressful! I never have to worry about being overcharged or waiting too long. They are always upfront and honest about cost and time.
Reviewed Nov. 5, 2020
Customer service at the Hazlet location is among the best. For a service center dealing with a lot of people daily. Still have the time to help out a customer just getting wipers. Will be going back again for their customer service and would be recommending this location to my friends. Thank you.
Reviewed Nov. 5, 2020
All of the customer services representatives were friendly and helpful. I was fully informed throughout the process. When the all of the tires I needed were not available at the location, they took the trouble to send for the additional tires from another location and kept me informed throughout the process.
Reviewed Nov. 5, 2020
Called up someone else local, they told me I’d have to drop off my vehicle to get an inspection because there would be nothing quick about it. Called up these guys and they were happy to get me in ASAP (and out ASAP too!) Super sweet and friendly. Looking forward to coming back for additional service.
Reviewed Nov. 5, 2020
Great service, courteous employees, in and out. Will be back. Bathroom was clean and stocked. Waiting area was very comfortable and clean, with tv and plenty of magazines. Displays of plenty of tire selections to help select the right purpose you need them for.
Reviewed Nov. 4, 2020
Chris is always great to work with. He never recommends parts or services that my car does not need. He is also good about giving me accurate time estimates for vehicle service. The waiting area is well maintained and clean.
Reviewed Nov. 4, 2020
The manager named Sheldon provided excellent customer service. I’ve only been to your Lovejoy location and was disappointed on the manager at that location. I made a complaint before. However I was near the Fayetteville location and my tires needed air and he assisted me without hesitation. Also made me aware of a damage windshield wiper. Great service will make me a forever customer.
Reviewed Nov. 4, 2020
Called for an appointment and was given an appointment time for the very next morning. Staff very polite, well spoken and very knowledgeable of their job. Being able to see your vehicle getting repaired through the window in the waiting room is very assuring. I was very happy to see my vehicle being fixed and very pleased with the amount of time that it took which wasn't long at all. Definitely recommend this store to anyone.
Reviewed Nov. 4, 2020
I recently purchased 4 tires from Mavis Tires on Montauk Hwy in Lindenhurst. Mike at the front desk and the installer did a great job. The job was completed in a timely manner. The work was neat and professional. It was a pleasant experience.
Reviewed Nov. 3, 2020
The women in the front desk who helped I believe her name is Felicia very nice, very friendly, very professional. She is a very nice tall lady. Works at the newburgh ny location on rt 300. She made my day a lot better.
Reviewed Nov. 3, 2020
We were planning a last minute trip out of town and heard the word “snow.” So, I called Mavis to talk snow tires and having them put on soon and, as usual, Nick said bring the car in! The old snow tires were retired after last winter, so Nick offered up a choice of tires, explaining them and the costs to me. I had the car in first thing the next morning. During the a.m. Nick called to say that there was “play” in a joint and that he made some calls to invoke the warranty on them, so just labor for that replacement. He does that..not the first time that I've had a part go and Nick researches when the last repair took place and gets that taken care of. I continue to go to Mavis because of Nick and his team. Peter was there, too, and I got a nice greeting from him. It's great to have a group that can take care of your needs and recognize you! And, that they look out for you.
I hear stories from others about their not so great experiences elsewhere and I tell anyone who asks to take their car to Mavis, and let them know that they'll get treated fairly. We ended up with two car issues within two weeks, but the work was needed and Nick, Peter and their team took care of everything. They let us know when we would get the car back; the first time they needed the car to stay overnight, awaiting a parts delivery. They called the next day when it was done. The second time, in and out as promised. With so many things affecting us all these days, I breathe a deep sense of relief when I know that I can have my cars taken care of by Mavis in Kerhonkson, with Nick, Peter and the others there..It's one thing I don't ever had to worry about.
Reviewed Nov. 3, 2020
Prompt service without an appointment. Staff were courteous. Took care of my emergency battery replacement. I recommend their service. Battery, tire and brakes have all been serviced without an issue. I will use Mavis for future servicing and also State Inspection.

Reviewed Nov. 1, 2020
After spending 400.00 plus on brakes and rotors my vehicle was doing the same thing. I brought it in for its sti stuttering when I press the brakes and the pedal going all the way down to the floor. Also staff was very nonchalant about forgetting to return my wheel lock. It's bad. When you think about it I wouldn't have been able to remove the wheel if I had caught a flat or needed to do any repairs. I have no idea why the service has gotten so bad at the Mount Vernon 1st St. office.
Dear Sam, your experience is totally unacceptable and we truly apologize. We have immediately alerted our Regional Manager, Danesh, and he is eager to assist. When you can, please call us at 914-984-2500 option #2 and ref your ticket#537645. We truly hope you will allow us the opportunity to regain your confidence in us. Thank you
Reviewed Oct. 31, 2020
Excellent customer service and results! Easy in and out, plus complete description of cost before service. Competitive prices and easy access to this location. They located the problem, shared with me their diagnosis and fixed the problems to my satisfaction.
Reviewed Oct. 31, 2020
Another great experience at this location (Trexlertown, PA). The associates always go above and beyond to make sure your vehicle is accurately accessed and safe to operate on the road. The guest wait is always within reason, and you feel as though you are well taken care of, and informed upon your departure. The manager and crew genuinely care here, and it shows. They always make things right.
Reviewed Oct. 31, 2020
Very clean facility and knowledgeable and friendly staff! Communication between service mgr and ourselves was timely and very helpful! Thank goodness Mavis spotted something that was under warranty from Audi! We would definitely recommend Mavis Lexington to friends and family!
Reviewed Oct. 31, 2020
The team here was very professional and courteous. I was able to set an appointment on line to drop of my vehicle the same day. The team communicated with me on every step of the process while I worked from home. They were thorough and made sure that I was well informed of all of my options. They quoted approximately three hours to get my vehicle back but it took less time expected. I would recommend their company for car maintenance in the future.
Reviewed Oct. 30, 2020
Manager, Dan, and his staff were great to do business with. Very pleased with the service and courtesy they provided. Leaving the car at night was easy with the drop box. They notified us when the car was done and at the time they promised.
Reviewed Oct. 30, 2020
Received greetings immediately entering the building by Eric.. The experience was professional, informative and fast.... I would definitely recommend a friend to this location.. (Fayetteville) ....I look forward to future visits with the expectation of having a good experience. Thanks Eric.
Reviewed Oct. 29, 2020
Thank you Jen and Donald! You made my tough start to the morning perfect. Got my valve stem replaced quickly and got me back to work. Thank you for your service! Foley Mavis is always good to me. Will continue to use.
Reviewed Oct. 28, 2020
Work was done fast and everything is working the way it should. Price was reasonable. Everyone was very pleasant to deal with. I have used this store in the past and will continue to use it and recommend it to anyone needing mechanical work done on their vehicle.
Reviewed Oct. 26, 2020
In a time where the entire world is more or less in disarray, it was refreshing to deal with staff who were as courteous and as helpful as ever. Unfortunately, I didn't catch the names of the staff members who assisted me, but I still want to express my gratitude.
Reviewed Oct. 26, 2020
Great atmosphere. Customer service was the absolute best I have encountered for a service of this nature. I am taking all of my vehicles there from now on. I am sold lock, stock and barrel just an old saying. I have already sent my daughter and a neighbor.
Reviewed Oct. 26, 2020
They Managed to squeeze me in last minute to change a flat on a late Saturday afternoon. Without their help I would have been stranded for 2 days. Everyone was helpful, friendly and accommodating. A+ service. Tim the manager (?) was great. Followed up and made sure I was taken care of.
Reviewed Oct. 25, 2020
Went into the store to see if they could change the valve/sensor for my tire of the valve that was taken off. They fixed it in a timely manner and understood my needs. Absolutely accommodating staff. Definitely going back to service my tires. Also the operation of hours makes it easier to make my car errands completed.
Reviewed Oct. 25, 2020
I would rate this facility a 10+ for Everything they've done for me. I would rate them this cause every time I've been there the work to my car has been in a professional manner and timely too. They kept me informed on when and how long it will take to complete the work being done. I bought 4 new tires there a few months ago and since then I've been going back to have my tires rotated and to have the oil changed as well. I drive a lot cause I use my car for my job. I put about 200 miles on my car daily so I go there about every 4 - 5 weeks for service. I'm glad I experienced the work from Mavis! I have recommended it to friends and will recommend it to more..
Reviewed Oct. 24, 2020
ONE STAR SERVICE. Multiple incidents. I drive 800-1000 miles a week. These incidents I am talking about happen very quickly with an oil change every 6-8 weeks. 1st: brought vehicle for Oil change. Was told car needs front and rear brakes around 75,000 miles. At 83,000 miles for next oil change nothing was noted about the brakes. Next oil change At 88,000 miles I now need front and rear brakes plus a brake plus and serpentine belt. So mechanics are just putting anything on the repair order to get business and get paid. My car being at 93,000 I decided to do the front brakes myself. My front brake pads were JUST reaching between 4-6mm (yellow zone close to replacement due soon). Also my serpentine belt isn’t cracking or dry rot one bit. Just trying to sell me on it.
2nd: I got two tires replaced and alignment at 93782mi. (Talked with regional manager asked about my alignment being done he said they have camera he will check and never heard back. Because I do not think it was done) Nothing noted about my back brakes on this repair order at all or my belt. A day later I notice a tire has a crease in the sidewall. They tell me it’s normal and the way Goodyear molds the tires. It’s not normal. Replace it. They replaced it and now the same tires have a crease on the inner sidewall. This tire has the Same dot number. Were the tires really replaced or just spun around? Who knows.
3rd: my final oil change and service with them and my oil filter had a small hole in it dripped in my driveway/ garage and on my ride to work my low oil light came on and my engine making noise. I took my car to a real dealership Honda who found the crimped oil filter. (Which I still have) Looks like it was put on with an oil filter wrench. The drain plug washer was NEVER replaced during any of my visits and was very tight. Summary: long wait times if waiting. Inconsistent repair order recommendations. Inexperienced technicians. Untrustworthy.
Dear Michael, we are so sorry for all the hardships you have faced at our locations. Please know we truly appreciate your feedback and are focused on improving for you. We have escalated your review to the Regional manager of the area, Charles. He is eager to assist you and will be reaching out to you as soon as possible. Should you want to call us with any more information please do not hesitate to do so at 914-984-2500 option #2 and reference your ticket #534070. We truly appreciate your business and hope that Charles can regain your confidence in our company.
Reviewed Oct. 24, 2020
I always have great service at the Yonkers Mavis location. I first went there based on a recommendation from a friend. This location has never disappoints! They are fast, courteous and affordable! I don't take my car anywhere else!
Reviewed Oct. 23, 2020
Very professional and understanding. Repair was done in a timely manner. Everything was well discussed before Repair was done. Definitely will use State Street NY location again. The manager Stan was very professional, and helpful. Also he reviewed the repairs completed and made sure I was happy with the service they provided.
Reviewed Oct. 23, 2020
I am returning my leased car and needed to replace two worn tires. I was very pleased with the salesperson's knowledge and recommendations with the type of tires that would best fit the leasing company's requirements for replacing tires. The price was very reasonable as well. The tire change was supposed to take about an hour but to my surprise, the work was completed in about 40 mins. I felt that the people I dealt with at Mavis were very trustworthy and I am confident I will be returning again for any of my tire needs!
Reviewed Oct. 23, 2020
The man Vincent who works up front directly dealing with customers, is a sweetheart and a hard/great worker! He helped work with me on my car and with a price I could afford to get it done ASAP and get it driving back home again AND was just all around a bright personality with a huge and heartwarming smile so thank you Vincent again! It meant a lot to my fiance and I. You kept your word as best as you could, you kept me in the loop, and on top of that only did what I needed done, didn't try to push me to get X,Y, and Z done when I didn't need to. I wish the car was done a little quicker since my fiance and I were walking around places aimlessly just to wait for my car but not in Mavis' lobby since it was already a bit crowded.. Speaking of, a bigger wait lobby would be nice especially since the wait areas are already nice! 2 charging stations with a chair and desk and 2 other stations with personal TVs!!
You are definitely my go to guy/business and a man I can trust which is hard to find in this business as an auto mechanic. Anyways, thank you again! It was a pleasure meeting you! And thank you for the men/man who worked on my vehicle and also checked out my car and let me know why my check engine light was on. I appreciate it all.
Reviewed Oct. 23, 2020
Robin was very professional and he helped me a lot. Overall I had a great experience. This is my second time here and both time was a great experience. Will definitely come back again and refer other people as well.
Reviewed Oct. 23, 2020
I had a great experience at this place. I went to the South Ozone Park location in Queens, NY. I went for a tire rotation and a tire balance but they offered me a wheel alignment at a discounted price which I couldn't turn down. I got the tire rotation for free so I only ended up paying for the tire balance and the wheel alignment which came to $ 119.75. They had a window to the service area in the waiting area so I was able to see everything they were doing. The customer service and the automotive technician staff all seemed professional. I overheard several conversations that the customer service staff had with other customers and they always explained everything in detail and gave effective advice. They promoted the fact that their tires were made in 2020 or late 2019. If a disgruntled customer called on the phone, they tried to resolve the issue. I would definitely go here in the future for service on my vehicle.
Reviewed Oct. 22, 2020
Phoned for info at 5:00 on front end alignment. Got appointment for 6:00 they were ready and took it in. Was half expecting the "Bad news y’all." “You will need something else y’all." But NOOOO... All was good on 2004 213k mile GMC Envoy. Drives great and straight. Thank you.
Reviewed Oct. 22, 2020
This location in which the issue happen is in Decatur Georgia on Snapfinger Rd. I’ve spoke to someone in the store about the issue & no one seem to have a resolution to the problem so I contacted corporate almost 3 weeks ago. They stated they would get the complaint to the regional or district manager (not sure which one) but no one has contacted me yet. So, at this point me and my husband are moving forward with filing a lawsuit with the company.
I took my car in a couple months ago to get 2 tires and an alignment. The next week the car start shaking and driving funny so I called and told the associate the car was driving worse than when I took it in. They stated to me to bring it back because the alignment may have been off. When I got there one of the mechanics come out to tell me that it was done incorrectly and he would fix it. I told them it was more than the alignment done wrong. It was made noises and everything that it never made. He said no it just the alignment off. So I went with it and got the car back.
Didn’t hear the sound as bad for another weeks. Took the car back to them to get an oil change then they tell me I need struts and this that (which I already had a feeling something else was wrong & was resulting in them doing my alignment incorrectly the first time) so I told them I was taking my car to the Mercedes place to get an 2nd opinion & if this resulted in them messing my car up we will have a bigger issue on our hands. Not 10 mins after leaving the lot my oil light comes on. RIGHT AFTER AN OIL CHANGE.
So we take it to the Mercedes place. The first time the mechanic calls us and say is the alignment is done wrong. (We never told this Mercedes place we had took it to someone else.) Then said we were missing a quart & half of oil after we just paid Mavis 120$ for an oil change. UNACCEPTABLE! Then the struts motor mount & 2 other things were messed up after taking it to Mavis for a simple alignment. I just don’t understand why they just didn’t tell us they were uncomfortable working on a Mercedes if that was the case. But we spent 4000$ on something that could have been avoided if they wasn’t trying to be money hungry. I’ve been going to this company for years even when we were station in FLORIDA taking all 4 of our vehicles to them & this is by far the worst service I’ve experienced.
Dear Deidre, we truly apologize for your experience at this location. We were able to find an incident ticket in our system which we have escalated to the Regional Manager, Joe. He will be reaching out to you immediately to discuss these concerns and try to resolve! Thank you for bringing this to our attention. Should you need to call us for any reason please feel free to do so at 914-984-2500 option #2 and reference your ticket#523140. Thank you
Reviewed Oct. 21, 2020
Yesterday 10/17/2020 My daughter came in because she had a nail in her tire. After speaking with Chris and he discussed all of her options. As he was inspecting the other 3 tires, he informed me she had a screw in the other tire. He was able to repair both tires quickly! Oh, and this was the only shop to carry her tires should She had needed a tire or 2. Most other places needed 3-5 business days to order them. She appreciated the customer service and the cost and will be coming back for 4 new tires soon! See Chris! Military friendly!!!! Today 10/18/2020 brought my car here to get the headlights replaced. Again, great customer service and a great price. We won’t go anywhere else.
Reviewed Oct. 21, 2020
The team at Pulaski NY Mavis has been very reliable over the years. Our entire family w/ 4 vehicles uses Mavis as our primary vehicle maintenance shop. Getting honest & accurate repair advice is the main reason for our return business.
Reviewed Oct. 21, 2020
Went in for an oil change. Was able to wait. Knowledgeable and courteous. Also had a tire rotation. In and out in no time. Have been coming here for a few years now and I am very pleased with the service here.
Reviewed Oct. 21, 2020
I love going to Mavis. I was worried when they switched from SUNTIRE TO MAVIS, but I must say, the service is still the same and I trust them with my car! They are the only ones who I want to trust my car to for tires! Thanks Mavis!!
Reviewed Oct. 20, 2020
Very pleasant customer service. Very clean environment. Will return to this location for my car to be serviced. The team of men who work there were all respectful and knowledgable. I was informed exactly what was wrong with my vehicle and had an opportunity to ask questions.
Reviewed Oct. 20, 2020
I went in for an inspection. It failed so they explained how it could be fixed. They were able to fix the problem and I had my car back by the end off the day. This was not the first time I had work done there on my car and will go there again.
Reviewed Oct. 20, 2020
Donna and the crew always go above and beyond with care and information! Always letting me know about care for 3 cars I bring to her. This isn't easy with what I do so I depend on her input and try to follow her advice.
Reviewed Oct. 19, 2020
Am always satisfied with service and price. When it is a problem they cannot address they are honest and helpful with recommendations. Special thanks to Stacy in the Bordentown office for all her help. Could not ask for better customer service.
Reviewed Oct. 19, 2020
I cannot say enough about this team. They are awesome! Excellent service, professionalism, service excellence, customer care excellence, etc, etc, etc.. They care about their customers and the services they provide to them. Every aspect of my experience at this Mavis location was beyond my expectations. I will be going back here and recommending Mavis to all.
Reviewed Oct. 19, 2020
Elijah was great with communicating what was the issue with my tires. I find the location of this Mavis was ideal and the policy in place to ensure everyone safety was very practical. This manager was very aware of the status of my car at all times and time flew by!
Reviewed Oct. 18, 2020
Mavis is by far the best Tire and Brake Auto Shop I go to. Not only are the people great, the quality of service is great too. They communicate well and listen to your concerns. I will continue to give them business when my brakes, tires, or anything needs to be done with my car. Thanks Mavis.
Reviewed Oct. 17, 2020
Great staff and great service. You can’t beat this place. The wait time is always minimal, never any issues with the work done on my vehicle. Most importantly the staff makes you feel important and have no problem explaining any issues you may have.
Reviewed Oct. 17, 2020
The Murrells Inlet Mavis store is exceptional. Always great work, great prices and friendly staff. Always willing to help at a moments notice! I highly recommend Mavis! You will get A+ treatment. They have all kinds of service options and they are fast and fair.
Reviewed Oct. 17, 2020
Being from out of town and not knowing no one. I ask personnel at our hotel for a good brake shop and he recommended Mavis. I was totally pleased with the service and their pricing. I would definitely use them again. Thanks for coming through in an emergency situation in a timely manner????
Reviewed Oct. 17, 2020
I have used STS and now Mavis for many years for all my vehicle repairs. I never had a problem and was always satisfied with the work done. Their prices are competitive and their staff friendly and professional. I know can count on them to treat me right. I also love that they do not oversell what is not needed to be done but advise you of what should be considered fixing, Keep up the good work.
Reviewed Oct. 17, 2020
So for me, getting honest, affordable auto care is very important to me. I took my vehicle to Mavis with confidence and I wasn't disappointed. I took my vehicle to the dealer once got a quote, I went to Mavis where that quote was less than half. Mavis is my choice for my auto needs.
Tom
Reviewed Oct. 16, 2020
Very busy, employee told me it would be a wait, very pleased I got in and out before the estimated time. Great service. Good prices. Explained everything in plain English. Would definitely recommend to anyone. Will definitely return for service.
Reviewed Oct. 16, 2020
Excellent service. Will be returning. All the employees were extremely professional and courteous. Service was fast. Prices were better than fair. Jermaine, Kevin and Joe and all his shop guys deserve 10 stars. Keep up the great work guys. Thank you.
Reviewed Oct. 16, 2020
Every time I go to Mavis, the atmosphere is clean and the customer service is amazing. They have the best prices around. I do not feel like I am being taken advantage of because I am a woman. I refer everybody to them! Keep up the amazing work!
Reviewed Oct. 16, 2020
Having been a previous customer, I took my car to them for an inspection and possible brake work. They respected my wishes when I asked that the inspector wear gloves and when finished to please spray my car inside with lysol. I have always been satisfied with their work and have found all employees to be knowledgeable and professional. Would highly recommend them to anyone who is looking for good and honest people to service your car or truck.
Reviewed Oct. 15, 2020
The service was excellent. The people were honest. Did exactly what they would what they said they would and in a timely fashion and contacted me as soon as it was done. I was extremely pleased. Thank you for being a good company.
Reviewed Oct. 15, 2020
Went in for a walk-in inspection. Was told it would be ready in an hour because there were a few people ahead of me. As promised car was ready within an hour. The employees were friendly and the service was excellent.
Reviewed Oct. 14, 2020
Kevin and his team are awesome. Great customer service and super quick turnaround. Went back minutes before closing and they put my car right on a lift and double checked without any complaint. I will definitely be back and will absolutely recommend!
Reviewed Oct. 13, 2020
Prices listed as the lowest in comparison to my search w/ other major local services. Workers still made an effort to meet me where I financially was; that probably was the icing on the cake for me!!! All in all will try to use their services whenever non-warranty parts with my dealer, needs servicing.
Reviewed Oct. 13, 2020
Great service and low prices in warranty. I am greatly thankful for the help from the management team. I am most definitely coming back for oil changes and regular maintenance for sure. I changed my brakes because they were squeaking and making noise. Now? That noise is no longer there and the brakes feel much better. I also got 2 new tires that makes my daily commute ride a lot smoother.
Reviewed Oct. 12, 2020
Wonderful staff, very helpful and explained it all. Very quick service and pricing was excellent for service rendered. I went to fix a flat tire, they explained the issue with the flat, repaired the tire and I was out in less than half hour.
Reviewed Oct. 12, 2020
Received front and rear brakes in just a few hours that met the quote given, and below competitive pricing. Garret, at front desk, is excellent. Very friendly, knowledgeable, and an impressive multitasker for a very busy location. Would definitely recommend. Please keep your Sunday hours. It's a lifesaver!
~Debbie
Reviewed Oct. 12, 2020
The Centereach, NY Mavis store is really good. Joe is very good. Honest diagnosis, fair prices and quick service. I am very happy going there for both my cars and have recommended this store to other people. Lamont is good. Joe is top notch. Thank you.
Reviewed Oct. 12, 2020
Dusty and J are very good at what they do and treated me like family. I will be back. The moment I stepped in greeted me and told me the cost and how long it will take. We need more people like them in the world.
Reviewed Oct. 11, 2020
Struts, oil change, inspection, windshield wipers, alignment and breaks. Ryan was very attentive, informative to tell me exactly what was needed, called me before any work was done to get my approval. Also very helpful was Tommy, Jimmy and Carl. Service excellent and prompt.
Reviewed Oct. 10, 2020
I had a alignment. I left my car and walk to my appointment not even a 1/2 of a mile down the street. By the time I got there and sat down for about 15 minutes in about 30 to 40 minutes they call me and said they was done and the car is driving fine. So they was very quick and good customer service. Thank you.
Reviewed Oct. 10, 2020
Staff was right on top of problem. From the manager to the mechanic, professional all the way. Everything was shown and explained from start to finish. Price was exactly as quoted. We were pleased from start to finish. Exceptional job!
Reviewed Oct. 10, 2020
Sam the rtm was very very good in helping me out and making sure I got what I needed. Please anyone that needs service or anything done to their vehicle take it to Mavis and you will be treated like a family member.
Reviewed Oct. 9, 2020
If been riding a donut for two weeks and feeling less and less safe each day. After looking around for a place my budget could agree with, I called them today while in the Pep Boys parking lot ha ha ha. 10 minutes later, I was being taken care of at NTB/Mavis! Incredible service and price, I will be sending all the business I can their way!
Reviewed Oct. 9, 2020
Fixed my problems and went above and beyond to help me. I really appreciate these guys. I will continue to do business with them and recommend them to friends. If you need fast service and a good price, go here.
Reviewed Oct. 8, 2020
I brought my Jeep to Mavis for an issue with my brakes. Tim was my mechanic. He went above and beyond to help me. I will go there for all my tire and brake needs. I recommend to everyone. Thanks again Tim.
Reviewed Oct. 8, 2020
Ethan, Dakota and James are three of the most friendliest and professional people at the Mavis on Germantown Pike in 19403. Every time I take the work trucks for service they are very professional and friendly. I will keep going back to this location because the service is exceptional. Walt is awesome too.
Reviewed Oct. 8, 2020
I appreciate the service and professional treatment I received. I dropped off my car and was able to get it back in less than 3 hours. I visited the competition in the last 3 days and the kept my car for an entire day and 1/2.
Reviewed Oct. 8, 2020
Went in for inspection and oil change which went as expected, but was alerted by Carlos that my struts and stabilizer bars could and should use replacement. Carlos then invited me to come down and look at my existing ones and explained in detail at what mileage they’re usually replaced. He confirmed what I read independently online and factoring in the year of the car it made sense. Thanks to Tim and Carlos for their help.
Reviewed Oct. 6, 2020
Great job. Service was great, just would like to see a little bit clearer clarification of services when giving estimate. Our estimate, we thought, was out the door pricing, but when we got the bill it had add ons that were not divulged in the beginning. Other than that we were very happy.
Reviewed Oct. 5, 2020
As an owner of a newer car it is important to find a company you can trust. Mavis has answered the call to earn my complete confidence. Honesty is very hard to find in any auto shop. An honest review of any of my auto issues have proven true by the Mavis staff. My friends know of my experience and Mavis is highly recommended. Keep up the good work.
Reviewed Oct. 4, 2020
I took my car in for an oil change, dropped it off and it was finished in a very timely manner. The price is always reasonable. I have always had great service at Mavis. I would highly recommend Mavis to my friends and family.
Reviewed Oct. 4, 2020
I called to see about getting in for an alignment on my truck looking to get it done sooner than later. They said come right over. I arrived and got right in and it didn't take long to do. They went over everything. Will come back again.
Reviewed Oct. 4, 2020
Great customer service; however, I was in the waiting room much longer than I expected. On a previous occasion, I had new tires and a battery replacement. They are also in a great location so it is easy for me to go there.
Reviewed Oct. 2, 2020
I appreciate the friendliness of the staff and the fact that I feel comfortable knowing I'm not going to get the run around like some other shops may make you feel. I have watched the shop work while in the waiting room and they are very meticulous and hard working. Would recommend this Mavis to anyone that need something done on their vehicle.
Reviewed Oct. 2, 2020
I have been to this location several times. The staff are consummate professionals. Very helpful, friendly, knowledgeable and trustworthy. They have never tried to sell me something I did not need. Being a female, there is always the fear of being taken advantage of in an auto store. Not with this staff. I highly recommend them for your auto needs!
Reviewed Oct. 1, 2020
The staff at this location is the best. I did not get the name of the lady at the counter but she along with Alex in the shop are the epitome of professional. Both are courteous, helpful and efficient. They engage the customer and I appreciate it! Mavis has my tire business.
Reviewed Oct. 1, 2020
I really appreciated the quick response and repair of a tire. Rich is always great to work with at the Barnegat location. It’s nice to know that I can bring a vehicle there and be taken care of. I brought my father in law's car in due to a tire that was leaking. It was taken care of in a short amount of time. I will not hesitate to go there in the future.
Reviewed Sept. 28, 2020
Pooran and Mercedes were excellent. Very professional, and Pooran was very courteous as I had a lot of questions, he was very patient. Mercedes took time to explain everything concerning my payment options. I would definitely recommend them to a friend. I don't know the mechanics name, but he was also very professional and patient.
Reviewed Sept. 28, 2020
Our tire picked up a piece of wood when ultimately flattened and damaged it. Mavis ordered the tire the day we brought it in and was able to replace it the next day. All work was done efficiently, quickly, and with courteous service.
Reviewed Sept. 28, 2020
Great people! Great service! Very Pleasant atmosphere. Professional performance. Highly recommend to family, friends and strangers! We will return when we need tire service!! Very glad they are here in East Cobb. Nice location. Easy to get there. Convenient to other shopping.. Did what they said they would do and in the time they indicated.
Reviewed Sept. 28, 2020
First the location of the store is good. Great tire store with a good manager, David and Carlos, mechanic did a great job. From intake to delivery of my car, they are outstanding, they do what is due, in a very honest way.
Reviewed Sept. 28, 2020
Thank you to the Mavis team for great service. They get you in and out and do a good job. I look forward to using them again in the near future. It's nice to know if you just stop by they will make room for you!
Updated review: Oct. 8, 2020
Corey did an excellent job addressing all of my concerns. I was impressed with his response and level of professionalism. I am now a satisfied customer because Mavis (Corey) reached out to me and ensured he addressed and resolved my complaints in a manner that was fair and satisfactory.
Original Review: Sept. 27, 2020
During the September 5th (2020) weekend, I made a reservation for my son to install 4 Uniroyal Tire Paw tires at Mavis Tire in Cheektowaga. The tires cost $77 each, and I was given a $20 discount for making a reservation online. When I made the reservation, it said Mavis had 7 of those tires in stock. However, when my son went to Mavis in Cheektowaga on 9/12/2020, just to install the tires, he was told there were no more of that tires but he would be given "tires and discounts" which would be about the same price.
He was given 4 Good Year Assurance Fuel Max, and charged $114 per tire (on Mavis website that tire cost $108). Further, although Good year had tires with rebates, good year assurance fuel max did not. My son was given a bill for $600, which was billed to my credit card account. I subsequently spoke to a supervisor about my concerns that given that my son was young and inexperienced in purchasing tires, this might have been a "bait and switch" from $77 tires to $114 tires.
The manager was downright nasty and unprofessional. He said if they did not have the reserved tires, "he would offer the next tire up." I asked him if $114 was the next tire up, and reminded him the website showed lots of tires between $80 and $100, some with rebates; even the $77 was still on the website. The supervisor basically screamed at me that no one forced my son to take the $114 tires. As the supervisor was getting really abusive, I told him I would write a review, and file a complaint. He did not care and let me know Mavis pays him very well.
Dear Cosmas, we are so sorry to hear of the incident your son experienced. If the store didnt have his tires in stock he should have been advised prior to his appointment so he could decide how he felt comfortable proceeding! We absolutely want to investigate this for you so we escalated this to the Regional Manager, Corey's attention. He will be reaching out to you immediately. In the meantime if you wish to call us and provide any more details you can do so at 914-984-2500 option #2 and reference your ticket #525630. We are eager to get this experience rectified! Thank you
Reviewed Sept. 27, 2020
The employees show respect and get you in and out. They told me a lot of information on my car that I will need done in the future. They gave my wife and I great prices and I will be back in the future.
Reviewed Sept. 26, 2020
Both Travis and Ciril were phenomenal. Very professional, courteous, fast in resolving the problem with my car. They kept me updated several times. They resolved the problem quickly and The final cost was not expensive. Will be a repeat customer. Great job guys.
Reviewed Sept. 26, 2020
Arrived at 8am without appointment. They were able to fit me in their schedule and replace the rotors and pads. I was on the road quickly. All new Brakes, discussed possibly getting new tires soon. Will be back for those soon.
Reviewed Sept. 26, 2020
It’s really nice to have a shop close to home that’s always honest about what my car does and doesn’t need and I always know I’m getting the best possible price. After my mechanic that I had gone to for years switched dealerships, I hopped around between shops trying to find one I trust. And Mavis checked every box. Everyone is always super friendly and helpful!
Reviewed Sept. 25, 2020
They got my new tire on and I was on my way. They have always been a great store and help out when in a bind with things. The manager was kind and I find that the store is convenient to get to. Good job guys.
Reviewed Sept. 24, 2020
On two separate occasions I needed my tires placed on my wheels. Both times James did a great job. He was professional and courteous. He took the time and was careful with the wheels. The work was completed as promised. I would definitely recommend.
Reviewed Sept. 24, 2020
All the staff was very helpful and answered all my questions and always checks out car for any other concerns. I am very happy and been going there for many years for tires, wipers, oil change, brakes etc. I tell all my friends and people in town.
Reviewed Sept. 23, 2020
I would like to thank the Team at the NTB/Mavis Tires & Brakes located at 1605 Scenic Highway North, Snellville, GA. 30078. ** did an Excellent Job and took care of my Problem very quickly. It was a Pleasure meeting them and working with them and I look forward to my next Visit and the Fine Job! Thanks to All of you and have a Blessed Day. Rev. Marshall **.
Reviewed Sept. 23, 2020
Great Price and Service from very friendly and professional team. I would definitely use them again. They located and tire cost matched my 4 295/45/18 tires and found the best price and match for front and rear shocks for my 2001 Ford F-150 Lightning. Handled my prized pickup with noticeable care.
Rich
Reviewed Sept. 22, 2020
Located two Pirelli specialty tires, installed and aligned on same day. Good customer service from Dillon. Gave me a mask, forgot mine. I also got brake fluid drain and refill. Good service today, price not bv a DC.
Reviewed Sept. 22, 2020
I purchased a set of Yokohama tires for my car because it had this brand of tires already on it. I had the new tires put on my car and found them to be inferior for a high-end car. I contacted Mavis to take advantage of the Yoko 30 day trial. The staff, Jordan and Mike, store manager, were very accommodating. I replaced these tires with Falken tires, third set in my family, and am extremely happy. Customer service is what you get with this company and staff! Thank you.
Reviewed Sept. 22, 2020
I called to get a quote and Anthony walked me through the process and explained everything to me. When I got there he was very nice and started working on my jeep right away. He ran into some une errors with my jeep and handled them all with grace and went above and beyond to get my jeep fixed and back to me the same day. Thank you Anthony and all the guys at Mount Pocono Mavis, we will be customers for life!
Reviewed Sept. 22, 2020
I have very good experience with Mavis discount tire shop. I request to every body go to Mavis discount tire shop. Thanks you very much for helping me in my car. I reignite everyone go to mavis discount tire shop. I got engine light come out. I went to local. They charge this charge this. When I go to mavis discount tire shop they fix my car. Thanks lot mavis discount tire shop.
Reviewed Sept. 21, 2020
I had a flat tire due to picking up a screw somewhere so I called Mavis about getting my tire repaired. I was able to make an appointment right away for the same day. I went in and they also inspected my car for any other issues and told me that I needed rear brakes and a few other minor things done. I wasn't able to do that immediately but they did my tire repair at a reasonable rate.
Reviewed Sept. 21, 2020
Never disappointed when I take my vehicle in to the Old Shell location. They are always upfront and helpful. Willing to make sure that my needs for my vehicle are taken care of before I leave. Definitely will continue to use this location!!!!
Reviewed Sept. 21, 2020
Always pleasure doing business with. Great service, workers, manager, fair prices and great turn around times. Have had all types of work done to my vehicles here from oil changes to brakes, tires mounted balanced, wheel alignments, installed my exhaust systems and inspections ...
Reviewed Sept. 21, 2020
The staff was very Pleasant, there was a quick turn-around while I waited and the Price was very competitive. The Facilities were clean and comfortable, and I’ll be going back to this location in the future.
Reviewed Sept. 21, 2020
I had two cars inspected at Mavis and was very happy with the service I received. They were done on the time they were told to me and the cost was what it was supposed to be. The people were friendly and courteous as well I would recommend Mavis to anyone.
Reviewed Sept. 18, 2020
I got the oil changed in my car and they did a good job. I'll recommend them to anybody. I really love them. They was very polite and courteous and very helpful and done the work on my vehicle in a timely manner.
Reviewed Sept. 18, 2020
I was very happy with the service received from Mavis Discount Tire in Verona. I needed a new tire for a 2018 Suburu Crosstrek, not an easy tire to find. The Subaru dealership didn't return calls, but Mavis was able to track it down and work with the insurance company (tire was insured by Allstate). The staff was very responsive and helpful. I was very pleased with the experience and would highly recommend.
Reviewed Sept. 18, 2020
This is my second time coming and I came back again due to the great service. Location to my home and staff very pleased. Service man courteous and informative and let me know what was going to be done and how long.
Reviewed Sept. 18, 2020
The Mavis shop on Walden & Union is an excellent shop. The staff there are polite and nice and the prices are reasonable, I will refer a friend or family member there any day. Keep up the good work. God bless. Stay safe!!
Reviewed Sept. 18, 2020
Awesome awesome awesome as quoted "your great"!!! MY car never felt better. It feels like when I first brought it in 2014.??? Bob the manager has great attitude and he's patient. Please keep the same energy you showed me. Thanks again.
Reviewed Sept. 17, 2020
I had called in the morning because I really needed new tires. The person I dealt with was extremely nice and accommodating. When I dropped off my car Kurt was one of the nicest customer service reps I’ve met. He had my car done with new tires. I couldn’t have been more satisfied. The waiting room was also very clean with chairs outside to sit on also.
Reviewed Sept. 17, 2020
Jeremy was wonderful, helpful, and the whole crew in there was great. I will be back and refer them time and time again. The prices were fair, and the quality of the product was worth the price. They got me in and out and back to work in no time.
Reviewed Sept. 17, 2020
This location and its Managers saved my life. They carefully assessed what I needed and ordered the parts. They took care of me completely. I was away from home and serving with Census Bureau 20/20 and being deployed to Shreveport, LA. Without their help, I could have been stranded during hurricane Sally. THANK YOU MAVIS TIRES AND BRAKES for these good Managers.
Reviewed Sept. 16, 2020
The technicians were able to get me back on the road in about an hour after I showed up unannounced with a tire almost completely flat. There was no way I could drive home from Nanuet with that tire. They stayed late and installed a new tire and had me on my way safely in a very short time frame. I appreciate the mechanics who stayed late to ensure I was able to make it home last night.
Reviewed Sept. 15, 2020
I took my car in to get an oil change and check engine light. WELL oil was changed and car stopped growling. Customers Service was excellent. I appreciate their service and thanks for not taken advantage of a little old lady.
Reviewed Sept. 15, 2020
This is the second time for me to deal with this company, most important thing was friendly people with high level of customer communication service and good experience employees, I am really happy with their business. I will recommend to all my friend and family member to visit this place if they have any issue with their cars.
Reviewed Sept. 15, 2020
After contacting Mavis corporate about an check issue I had at one of their NJ locations, Jack and Dave the Regional Manager of NJ were able to resolve my issue in a timely matter. I now feel more confident to continue doing business with Mavis and that the Mavis Family will continue to strive for 101% of Customer Satisfaction. Thank you 2 gentlemen for meeting my requirements and expectations. Russ **..
Reviewed Sept. 15, 2020
Friendly, honest staff. Did the work right and ahead of the projected timeframe. I honestly can't at enough good things about how great the experience was in that shop. High praise for the tech and for the service writer! I will definitely recommend them to my friends and family.
Reviewed Sept. 14, 2020
Facility # 7111392 - The service at 560 E. Middletown N.Y. was fantastic. Mavis service worker ** was professional, knowledgeable and kind. I will recommend the shop to all my friends and co - workers. I'm happy I chose to go to Mavis on 200. Thanks **.
Reviewed Sept. 14, 2020
I would recommend Mavis Discount Tire to anyone that are needing tire service and have great and reliable service and they stand behind their products and employees. When you go in for any type of work, they do not push or lie to get your business.
Reviewed Sept. 14, 2020
My experience at this Mavis in Valatie NY was excellent. They provided knowledgeable expert service. I was In and out as expected, and on schedule. The Work was thoroughly explained to me. Defects were shown to me for approval before the work was done. My Appointment was made the same day. I was very happy with their service.
Reviewed Sept. 12, 2020
Lamont was very helpful. He really try to give me the best deal. I got my car back and it feels like it’s brand new. I always choose and Mavis in Franklin Square on Hempstead Turnpike. You guys have never steered me wrong. I will continue to be a customer there.
Reviewed Sept. 12, 2020
As always when I go to the store on West Ridge Road across from the Mall I had the best experience. As much as the brake job was tough because it had been awhile they were very patient and kept working at it to get it done. I truly enjoy having my service done at this store.
Reviewed Sept. 12, 2020
From the second I walked in the door I received outstanding customer service! Brittney was able to get me the exact tire I needed! Even the gentlemans in the back was very friendly! I would recommend the shop to anybody. Definitely top notch
Reviewed Sept. 12, 2020
I had to go back three times before they got my tires right. They put the wrong tires on my car. Very unprofessional. Did not offer me anything for my time. This is not how you do business. I will never be back.
Dear Anthony, we are so sorry for your experience. Our records indicate that the Regional Manager, Rick, was able to get in touch with you and resolve your incident to your satisfaction. If this is not the case we absolutely want to make sure you're happy. Please call us at 914-984-2500 option #2 and reference your ticket number 515260 so we can re-open it to Rick for you!
Reviewed Sept. 10, 2020
The service was wonderful and prompt, and the price was excellent! I was greeted as soon as I entered the premises! The waiting area was clean with a nice contemporary setting. The service rep was professional, friendly & courtesy. Waited less than anticipated! Very, very pleased!
Reviewed Sept. 10, 2020
Steve answered all my questions and was very professional and efficient. I was very satisfied and I will not go anywhere else to get my car fixed. I look forward to getting more work done on my car. Thank you!
Reviewed Sept. 9, 2020
Thank you Justin(?), Austin, Phillip, and Chris. Great job. You were courteous, helpful, and pleasant. Thank you for finishing my brake job so quickly and for running me home and picking me up. I will return when I'm ready to buy tires.
Reviewed Sept. 9, 2020
Gentleman running office very nice and good at customer service. They showed me the broken part and discussed the brake shoes and rotors I'll be needing in near future. I have no complaints, if you have coupons or discounts I'd appreciate them for the brake job.
Reviewed Sept. 8, 2020
With two cars my repairs are done at Larchmont Mavis and I’m very pleased with the service. The location is in close to convenient dining if you have to wait on repairs. The staff will keep you updated on your car.
Reviewed Sept. 8, 2020
I will recommend Mavis Discount Tire Keyport to everyone. The great service, craftsmanship and kindness at Mavis Discount Tire Keyport got me safely on the road again and made my day. A special thank you to Mike and the mechanics that worked on my car!
Reviewed Sept. 5, 2020
I had this set up on Friday and told the ** guy up front that we would be there at 10:30 and to take care of it!! We called at 3:00 and they ordered the wrong size tires! I ask the ** guy before I left to make sure that we all were together. I called back and was told that they ordered the wrong set!! WTH? We finally got everything set by that evening. Terrible customer service.
Dear Jeff, we are so sorry for this experience. We have escalated this incident to the Regional Manager of this location to reach out to you immediately as you are a valued customer! You will be hearing from him today. If you need to reach out to us for any reason please do not hesitate to do so at 914-984-2500 option #2 and reference your ticket #515310. We are eager to rectify this situation for you so you can remain a loyal Mavis customer. Thank you for bringing this matter to our attention!
Reviewed Sept. 4, 2020
I had a flat tire. I looked on-line for a nearby tire service center and when I found Mavis on S. Broadway I phoned and explained the situation. They told me that they would accommodate me. When I arrived they took care of me as promised and were finished in a very short time. The site was clean and felt very safe with all the Covid precautions being taken. I will recommend this service center to friends and come back as needed. Thanks for great service at a very fair price!
Reviewed Sept. 4, 2020
They did an awesome job!! Staff friendly and Tom was so sweet, instead of my son and I waiting for the car to be done he offered to drive us home. Wonderful~ We'll be back. Thanks again Tom! Very professional.
Reviewed Sept. 4, 2020
I got there at 7:45 am and they don't open until 8:00. They still took me in and were very accommodating. They told me I would be out of there in 1 1/2 hours and to the minute I was. I am very satisfied and will be back for more service in the future.
Reviewed Sept. 4, 2020
Took my car in for an alignment. I was given an estimated time of completion of 1 hour & the work was done in 45 minutes. Customer service was outstanding & I've had no issues with performance of my vehicle. Outstanding job!
Reviewed Sept. 4, 2020
I had a great service experience with the team at Mavis Tires and brakes. I would recommend them to anyone to come and get their car serviced there. Great customer service and attitudes ready to help you out. They were quick and very precise with their work efforts that I could’ve tipped them how good the service was. Great job guys. I will definitely be coming back for any of my service needs for here on out. Great first experience. Keep these guys on the team. They work great together.
Reviewed Sept. 2, 2020
I absolutely love dealing with establishments that are no nonsense, no upselling and straight forward. It's a joy to frequent places like this. Mavis Discount Tire in Milford PA is just such a place. Pricing was fair and the service techs know their work. Highly recommend going here for tires if you are in the area and in need.
Reviewed Sept. 2, 2020
The Mavis shop in Farmingdale is great. On my way home from work I noticed my tire pressure low. There was a nail in my tire. They were able to help me right away even after 5:30 PM. I appreciate all the hard work and help.
Reviewed Sept. 2, 2020
Very professional and courteous business. Made my appointment for 4pm and they said might be an hour. I was walking out the door at 420pm. I just had a tire repair but still these guys made it happen quick for me. I would recommend them to anyone!!
Reviewed Sept. 1, 2020
Got 4 new tires for our minivan at a much better price than local dealership. The staff, especially John, were extremely nice and very knowledgeable and helpful. Did not have to wait long at all for our van to be ready. Great job guys!
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavistire.com


