Mavis Discount Tire Reviews
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About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Mavis Discount Tire Reviews
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Reviewed July 19, 2021
Bought 4 new tires from above and was treated excellent and was kept informed and employees acted very professional and helpful. Was told to bring back vehicle after 25 miles and have tires retorqued. Did so and they were very efficient and quick to do so. Would recommend them to others.
Reviewed July 19, 2021
Clean friendly reliable place. Mr ** is an asset for your company! We were quoted a price and told a time for drop off and pick up and to our surprise our Jeep was ready earlier! Would recommend to friends and family.
Reviewed July 18, 2021
Service was great as always and they are always quick to complete everything as needed! Any time I have any issues I bring my car here! Thank you very much, and on top of great service they are super friendly as well.
Reviewed July 18, 2021
Great service. Great place to take my truck for all tires problems and oil change. Installation took less than 2h with oil change balance and alignment and 4 new tires. Great service and good communication with the clients. I'll take my car there again.
Reviewed July 18, 2021
Front and alignment. The guys were great. Got me right in. The manageable was very experienced and very polite. Was very accommodating to our family. We would definitely recommend our friends and family members. Thank you so much for getting us in and doing such great work.
Reviewed July 17, 2021
We had a slow leak in our tire. Took it, Mavis Discount Tires. The service and speed in which they helped was fast. The fact they open 7 days a week is very convenient. Good, friendly service. Oh by the way they have free air.
Reviewed July 17, 2021
Helpful, polite, explain what is to be done to the vehicle and the time will be completed if parts was available or not. The job was completed as stated. Estimated price was about the same When the job is completed. We were also notified one vehicle was ready to be picked up.
Reviewed July 16, 2021
As an almost noon walk-in, Mavis was still able to execute the synthetic oil change in less time than quoted and at a price that was in the ballpark of other company's service. The manager made sure he provided the best pricing and discount available which was even better than the coupon I found...thanks again!! I would only ask that if tires are rotated as an "extra free service", checking and adjusting to make sure the PSI is correct would be part of the overall task. This was not done. I give a 5 star rating specific to the oil change I requested.
Reviewed July 15, 2021
Had new shocks/struts put on Ford Expedition. Clean shop, courteous employees. Will recommend to others. Took a little longer than thought but part supplier had sent wrong shock/strut for the rear. They receive red two correct ones back to shop. The team then installed the items to my vehicle.
Reviewed July 15, 2021
Matthew and the rest of the team at Mavis were patient and helpful answering all my questions and making recommendations. I would go back there again for any auto service. The customer service was great and the cost was better than expected.
Reviewed July 15, 2021
Excellent job! Helpful in finding tires that worked for me, flexible in scheduling, and nice work with install. I will be going to the store in Downers Grove for tires from now on. In my opinion, best value for your $.
Reviewed July 14, 2021
Great group of guys dropped my mom’s Saturn Vue off for a set of 4 tires. Prices was fair, they also did the brakes and an alignment. All in all it was a great experience. No complaints here. Bobby went above and beyond keeping me updated on the status as I was at work.
Reviewed July 14, 2021
Excellent customer service. Knowledgeable mechanics. My vehicle was repaired and I am very pleased with the repairs. I would definitely recommend Mavis Tire to both my family and friends. The Mavis associates were very friendly, congenial and they treated me as a customer should treated. Thank you very much.
Reviewed July 14, 2021
Was a great experience. Will definitely go back there for my auto needs. Being a woman sometimes we feel we could be taken advantage of or are ignored. Did not feel that way at all. Had gone to another tire place first. Stood there for about 10 minutes not being acknowledged. I walked out. Now I have a place to go to that I know I can trust.
Reviewed July 14, 2021
I am a loyal customer since the service, price, and quality are so good. Waited for service on all three service engagements and found the facilities, waiting room, restroom, all topnotch. The staff cares and it shows. Excellent leadership and quality workmanship. The technicians went out of their way to interact with me and solicit my feedback.
Reviewed July 13, 2021
On July 11, 2021, I brought my car to the Denville, NJ Mavis on Righter Ave. I had had my car serviced at the Rockaway, NJ station the day before, and was not happy with the $1230.70 repair. Soon after I had left that station I realized that the car, which had had rotors and pads replaced, was shaking and smoking from the rear brakes. I went back to the Rockaway station, but it was late, and was told to come back in the morning-Saturday, and they would check it. I was there at 8a,m, waited several hours, The car was driven around the parking lot, and I was told there was nothing wrong with the car, if I wanted a further evaluation, I had to make an appointment. An argument ensued with the manager-long story short, I left and brought the car to the Denville store.
Although the car was left until Monday, the Denville store was courteous, professional and thorough in diagnosing the problem-Travis, the mechanic did an OUTSTANDING job. Although the Rockaway NJ brake job was technically correct, he determined that the smoking and the warping of the NEW rotors was caused by the emergency brake, which had been adjusted by Rockaway. And no-I wasn't driving the car with the emergency brake on. But all's well that ends well. I will definitely return to the DENVILLE, NJ Mavis and am more than happy that I found a facility and a mechanic-TRAVIS that is competent AND willing to go the extra mile. Actually, the entire staff at Denville was very friendly. and customer centric. BTW, my mother went to the Rockaway store on Monday morning to talk about the incident, and calmly said, "I'm here about the green Jeep," to which the manager replied, "YEAH, and what about it?"
Reviewed July 13, 2021
The personnel was professional. I like the fact that they informed me of the wait since I was expecting a different time. However a employee apparently was in an accident on the way in so they were backed up. I was very pleased with the outcome and would certainly come back for my next set of tires. The office was clean.
Reviewed July 13, 2021
The tech Milton at port Jefferson Mavis repaired my vehicle when the dealer said the part is no longer made. He replaced the radiator and made a new transmission cooler line where the old line was damaged. He got a replacement end fitting and attached it to my old line getting me back on the road.
Reviewed July 13, 2021
The staff were professional and courteous. Pat and Heidi really knew their stuff. They answered all my questions. Very happy with the tires I chose. The store was clean and comfortable. I waited there while they did the tire change over. After they were installed I returned and no problem having the lug nuts re-torqued. I would recommend this location to family and friends.
Reviewed July 13, 2021
I could have gone to a local garage, but, they don't have the customer service that the Dansville shop has. Joe, and the staff were extremely honest, and helpful. Prices are more than competitive. I will return for future service.
Reviewed July 13, 2021
Friendly and fast! No appointment needed. Won't be going anywhere but here for my oil changes from now on. Clean establishment. Helpful, communicative staff. Would recommend to friends and family. Five stars!!!
Reviewed July 12, 2021
Great service and prices. Friendly technician and clean facility. Easy to schedule service online. Gave me expected price when vehicle was dropped off, vehicle was completed on time as they first stated. Would definitely recommend this location to family and friends. Honest manager, did not to to upsell me items I knew I did not need, I do all repairs myself but could not do alignment myself.
Reviewed July 12, 2021
Hello. I have been using Mavis Tire for a while now. I find that you have a wide inventory of tires that fit my size: 205/55/16, and they are reasonably priced. I would also like to state that Omar **, Store Manager for Store# 197, provides me with an honest opinion and outstanding customer service!! Thank you. - Gary G
Reviewed July 11, 2021
Highly recommend. Fast, friendly and fair! I got a tire replaced, and it was easy and quick. Price was fair, and location was clean. I would go here again because of the service. Also, the employees were solid, I think it was Ken and Jeremy working.
Reviewed July 11, 2021
Dropped my car off for a inspection. My ride (my daughter) pick me up. Her car started making funny noises.. when it was time to returned to pick up my car. They took a look at hers and fixed it. We are happy.
Reviewed July 10, 2021
Awesome delivery of service, communication outstanding, very courteous and professional staff. Keep doing what you do, only thing I see that needs improvement is overall building maintenance. Do not fix what's not broken, please. Too many corporations when changing of the guards make the mistake fixing what wasn't needed.
Reviewed July 10, 2021
Manager of store and Tuscaloosa Alabama. On McFarland blvd. was very nice help find a set of tires an at a great price.. I had some problems with getting some tires at first until I talked to him... He straight everything out for me.. He does a great job with his employees an with customers.. Very professional. Thank. Dreek
Reviewed July 10, 2021
I have always had a great experience with Mavis. The people are courteous, fair and knowledgeable. Being a senior citizen it is so important to find honest people to maintain your car so you don't have to worry about car problems. Great job guys!
Reviewed July 9, 2021
Had me in and out in an hour and a half, for what I needed done to my car. Great job!!! I would truly recommend anyone of my friends, family members or a complete stranger, with car problems to go to Mavis Tires and Brakes.
Reviewed July 9, 2021
Quickly replaced and mounted the front tire of the garden tractor for less than it would have cost me to purchase the tire at the other stores where I priced the tire. They were very friendly and the work was done quickly. Great value and great service.
Reviewed July 9, 2021
Great service, fair pricing, very friendly. Worked with me, told me step by step what was going on and was very fast to come to the best conclusion. Can say honestly these guys were great under pressure. If you need most anything done that's the place to go.
Reviewed July 9, 2021
I planned a trip and upon getting a tire change the mechanic notice I needed brakes. They worked with me, replaced my brakes and they ensured that the trip I made was safe. Grateful to God that they they do more than replace tires. They care about the person driving.
Reviewed July 8, 2021
They were friendly and answer all my questions that I ask. Even though they were busy it didn't take long for them to complete the job. There were other situations that I didn't know about that they bring to my attention.
Reviewed July 7, 2021
I truly enjoy and trust this place, always friendly and professional! Fair prices and finish work on time. Advisors and technicians are very much paying attention to details. Also always give you a accurate quotes. Not that I look forward spending money, but always comfortable coming here to Mavis Tires for service.
Reviewed July 6, 2021
They were a very professional team, and serviced my vehicle well. I had four tires replaced on my truck and they did it in a quick fashion. They even advised me on additional repairs needed to my vehicle. Overall, I am pleased with the work they did.
Reviewed July 6, 2021
My husband and I continue to keep going to Mavis in Carmel because the service is excellent, fast, and very reasonably priced! They are very friendly and knowledgeable about our vehicles, and we will continue to bring our cars there for maintenance.
Reviewed July 3, 2021
Today, July 3rd, the start of the Fourth of July weekend, is always an especially busy time, adding to your Cream Ridge facility's busy schedule. The staff were very busy, but they squeezed me in to have two tires replaced and aligned. While doing the initial examination to begin their work, they discovered a tie rod which needed replacing and explained the situation (the cause of the tire damage). I agreed to have it done thinking I'd have to come back next week. However, they promptly ordered the part, which arrived quickly, and they were able to complete the necessary work in a timely manner. I've been there a number of times in the past and have always had good service. I have recommended them to friends and family because of their professional, courteous and timely work ethic.
Reviewed July 3, 2021
Best Oil Change service I have ever had. In and out in under an hour. Easy to schedule and no waiting. Very good price for synthetic and free windshield wipers. Wow, the service was above and beyond what I expected!
Reviewed July 3, 2021
Great prices and kind, courteous employees, offered discounts and suggested other needed services, but not in a pushy way. My vehicle was completed when promised and I was updated on the status during the day, when I called to check in they weren’t rude about it.
Reviewed July 3, 2021
Excellent !, I would tell people that this is an excellent business. The person at the desk was personable and knowable. He made the experience wonderful. I had a nail in my tire and they were able to fix it while I waited. Tried another place and they couldn't of bothered. I have always brought it to this particular space before it was taken over by the the new management. Thank you again for giving me excellent service.
Reviewed July 3, 2021
So close to home and it was my 1st time going there. Had a new pad and rotor put on the car. Fast and friendly service with nice seating area and charge area for your phone. I have finally found my new place for an oil change and will be back for tires.
Reviewed July 2, 2021
They had great service and prices. Exceeded my expectations on their friendliness all while keeping me posted on the status of my car. I will be coming here in the future and recommending to all of my friends and family.
Reviewed July 2, 2021
Sincerest thanks to the team at Mavis for their work on my car. The customer service was superb, the communication was clear and prompt, and the men at the front desk went out of their way to accommodate my needs. 5 stars!
Reviewed July 2, 2021
First time I had ever used a Mavis tire center and went to the one in Walkertown NC and found the staff and service department very pleasing and was prompt to handle the vehicle issues at hand and very prompt on repairs. And being a NTB customer and will now be a former NTB customer and will send all of my tire and brake work on our fleet units to Mavis tire and brakes. Keep up the great work and putting your customers first.
Reviewed July 1, 2021
Very reliable, quick, and friendly! From the greeting to the goodbye was a painless and enjoyable time when getting auto work completed. Would highly recommend!!! They are usually even faster than the quote which is even better!!! The only place I will go for my auto needs.
Reviewed July 1, 2021
I went to Mavis in Beacon because there was something stuck in my tire. Ed there was very helpful and my tire was fixed within 20 minutes of pulling into their parking lot. Ed took the time to answer my questions and was very knowledgeable about cars.
Reviewed July 1, 2021
I needed 4 new tires for my daughter's car. I had specific tires I wanted and I needed them in 2 days as she was leaving to go home out of town. I went to the Mavis website and picked out the tire and the first available appointment was 2 days later which was fine. I called to confirm on the day of the appointment and the gentleman told me the tires were there and I could actually bring the car in earlier. I did and 2 hours later, I received a call that the car was ready. The staff was very friendly and did a great job. Based on this experience, I highly recommend Mavis on Rt 37 in Toms River, NJ.
Reviewed June 30, 2021
Dustin at the Mavis in Buford, GA is outstanding! He immediately helped me in a very time sensitive repair that I needed. Dustin was efficient, knowledgeable, courteous and genuinely concerned for my situation. I highly recommend Mavis in Buford, GA! Thank you!
Reviewed June 30, 2021
Mouse, Ed, and Steve, always not only treat my car but me with kindness professionalism and caring. Their product knowledge is amazing. They are patient with my many questions. And calm all my fears. Their attention to detail is outstanding. At the end of the service you wouldn’t know anyone was ever in my car! They get my car in and out fast and serviced correctly. They even know the name of my service dog! I recommend this shop to all my friends.
Reviewed June 29, 2021
Professionalism and customer satisfaction was my experience at this location, they gave me the status / observation of my vehicle … The service was fast and I’m very satisfied. Also pricing was extremely competitive. Will definitely refer friends and family.
Reviewed June 29, 2021
Pleased with service and explanation. Professional and friendly. Would recommend to anyone needing car maintenance. Pleased with tire program. Will continue to have my car serviced at this location. They have been very accommodating with appointment schedule and the wait area is comfortable.
Reviewed June 29, 2021
Kelvin & Nicole did a great job from my initial call for appointment, follow up and final pick up. I like to use franchise's that pay attention to customer service. This will be my to go place from now on. Thank you.
Reviewed June 28, 2021
This was super fast service. Employees are very knowledgeable and friendly. I will never go anywhere else for tire service. I was very pleased in the amount of time my vehicle was done. Prices are very reasonable as well. I recommend this place to anyone who has little to no time to wait for their vehicle. They get the job done quickly and accurately.
Reviewed June 28, 2021
Larry and Mike take amazing care of my Jeep, they have ton a ton of work to what I beat up! I have been in to have them install stuff I buy. They have also done the alignment twice, and an entire brake job. I could not be more impressed!
Reviewed June 28, 2021
Very good experience. Erica and the team were very nice. Saved me money. Very fair. Will definitely go back for more service. I was told I needed two tires but only needed one. Did not take long for the service to be completed.
Reviewed June 28, 2021
I got all my brakes repairs done on time, the manager and mechanics are very friendly and knowledgeable. They explain very well the problem to my car and they help me a lot. They help get finance for my repairs. I would recommend this place to anyone.
Reviewed June 28, 2021
Quick to schedule and good, quality service. Friendly staff to boot. I scheduled service around 8 am and they called me immediately. Let me know of a time and encouraged me to drop it off. I would recommend everyone to go here!
Reviewed June 28, 2021
Great service and friendly staff. Knowledgeable and fairly priced. Also they make you feel like they really do care about you and your car. Been going to them for a while and have never had something bad to say. Great options for warranties especially for their tires. I needed my tire to be patched several times and they always take care of it quick and at no cost.
Reviewed June 28, 2021
Today I contact Mavis on Main Street in Binghamton NY and I spoke to Todd about having a car looked at that was shaking on the highway. He let me know he was very busy and short staffed but that he would get it done before closing on a Sunday! When I got to Mavis he came out, got it right in and let us know the issues and got on the phone and told me he would have it done! Thank you very much Todd for the great service and for getting everything done as quick as you did with short staff and a 90 + degree day! Highly recommend anybody to go in and see Todd at Mavis on Main Street!! Thank you very much again!!!! Also forgot to say the car was done before I was told as well and called me as soon as it was done.
Reviewed June 27, 2021
I am very pleased with the service at this Mavis facility. The employees are knowledgeable and care about the work they do. I am happy that I brought my car into this facility. The work was done in a timely manner and prices were reasonable.
Reviewed June 26, 2021
Special run flat tires, Eddie was very helpful in advice and expediting order and replacement. He called when done and was 3-4 hours early on the service. While he did set my expectations to later, he overdelivered and finished the car quickly. Thank you!
Reviewed June 26, 2021
Franz is a friendly, qualified and efficient manager/technician. He helped me select tires. This all took place in about a two hour time frame from the time I called, arrived at the location and drove away with my truck, aligned, balanced and fitted with new Good Year ATs.
Reviewed June 26, 2021
I am so happy with all the work done on my car - I was kept informed throughout the day. The customer service at the St Charles store was 5 stars... Will definitely recommend to family and friends. Thank you.
**
Reviewed June 25, 2021
This was my first visit. I was impressed with the service I received and time it took. I am willing to try them again. Good Service. The store was clean. The staff was professional. From what I saw every customer was greeted and the issues they were having with their vehicle was properly addressed. You felt at ease.
Reviewed June 25, 2021
I got in and out on a Thursday after 6pm quickly and efficiently. My customer experience was enhanced by the staff that assisted me and I will be back again. There are two Mavis Discount Tires on Scenic Hwy and this is the one next door to Lowe's that my car was serviced at. Keep up the good work!
Reviewed June 24, 2021
Nick and Dave were so helpful! They got right to huge point with what was wrong and fixed it! The whole team is absolutely amazing! I’m always worried places will try to give me things my car doesn’t need but these guys were upfront and honest! Thank you all for your help! My car is running great. I’m very happy with the service they provided.
Reviewed June 24, 2021
The manager Katie and the mechanics were great. They always do a phenomenal job at Mavis. I would highly recommend them to anyone. They always make sure my vehicle is taken care of and do the best they possibly can.
Reviewed June 23, 2021
Great service! Very professional manager. Very professional throughout my service! Best place to buy tires. We will buy here ours from now own. The work area was very clean. Everyone seemed to work as a team. Pleasant workplace to the customers.
Reviewed June 23, 2021
For great customer service I highly recommend the Tonawanda store. The assistant manager was fantastic. Josh called and explained what I needed and why. After 2 bad experiences at another location I am very pleased with this shop. I will be back in the future.
Reviewed June 23, 2021
Staff was professional, helpful, and kind. I was greeted before and while entering the office. I came in for 1 new tire. They took the time to go through options and pricing. Dropped off my car and it was ready within an hour as they said. I am 100% satisfied with their service.
Reviewed June 23, 2021
When my car needs servicing, ** and his crew at 393 Middle Country Rd in Smithtown is the only place I'll go. They offer expert services, fair prices and are always friendly. I book my appointment over their website so when I arrive there's no waiting and my services are promptly performed. When ** recommends a specific service be performed on my car; I never hesitate to follow through on his recommendation. I highly recommend this Mavis location!
Reviewed June 23, 2021
I had an excellent experience with the entire staff. I met Jonathan outside and he assured me that he would be able to help me one way or another. Carlos the manager and Jose the assistant manager were extremely professional and helped me to understand my options and get me taken care of. My problem was solved quickly and competently. I would go back to this location for any of my tire needs in the future and would highly recommend this location to anyone. I was extremely impressed and gratified. Amazing job!
Reviewed June 21, 2021
Joceyln and Daryl were great. Prompt service. Explained need for tire due to bubble in tire. Fair price. Courteous and responsive. Trusted service. Would definitely recommend to friends in OC. Employees do make a difference. Company also has very convenient hours. Thanks.
Reviewed June 21, 2021
It's rare today to find a automotive business who has their priority on a Customers "Safety." I felt valued from the first phone call to make the initial appointment, and every appointment since then. I left re-assured they had my safety as a First Priority. Even after an oil change, they rotated my new tires because they need to be. When I take a long trip they checked all my fluids and air pressure etc.
Updated review: June 25, 2021
Senior Management Involvement.
Phone call from David on 06/24/2021. David was an effective communicator and made it clear he would be solving what for us, what a major problem. The full transparency and understanding during the conversation with David indicated Mavis Tires has a sincere interest in customer satisfaction and correcting internal issues. David presented an effective solution to resolve what had been dismissed at local and mid management levels.
Original Review: June 21, 2021
Invoice # **, Work Order # **, Invoice Date 05/06/2021, Vehicle: 2019 LEXUS RX450H, Invoice Date 05/06/2021. Mavis commit number **. Michelin open service ticket info (Hidden). Front staff makes sure they confirm your tire choice for your vehicle, by looking up the specifications. The interior of the location offers seating and a clean environment in the waiting area. The location is convenient on Hwy 59.
We purchased 4 tires, Michelin CrossClimate2. They were installed and noted balanced on invoice. Weights on all 4 rims. We paid and drove about 2 miles and noticed the vehicle had a shimmy (shake). We returned the vehicle, service staff made the decision to remove the weights from the right front passenger. We were assured even though the industry standards states only 98.9% of vehicle are actually balanced with weights on three rims, and told perfectly balanced. I did not give the comment validation based on the delivery from the associate.
Approx 4-6 miles from Mavis Tires we noticed another shimmy. Since we had new tires we thought maybe the air pressure. Air pressure when checked was inconsistent. Over and under filled. We took the vehicle back immediately and told the front desk about the shimmy and the air pressure, Took the vehicle back, same day. 3rd trip. We were told when questions arose about the removed weights and the scraped off residue from OEM install and what appears to be scrape marks in the metal of the rim, that this is how we do business here. Your vehicle is perfectly balanced. At 53-60 mph shimmy can be noticed.
Mavis Tires in our case, left the excess residue from OEM weights and those removed and installed by Mavis on our rims after they used a metal scraper, even though we went in with clean rims we were told definitely the residue would not be removed. Mavis Tires, without inspection believes no scrapes exist as we were told again. (This is how it’s done here). I am sure when using a metal scraper. Vehicle has aluminum rims. (No way it could happen.) In discussion with Lexus we were told that if a vehicle was driven on new tires and were not balanced that the tires could be flawed after being driven on. Thusly we contacted Michelin.
After running a Commercial Construction business for 32 years, I am not over-reactive or sensitive to what I construe as toxic interactions. We are accustomed to business interactions professionally and personally. Nothing is perfect, however a business should strive to provide accurate and responsive service using a code of ethics and skill sets based on their industry. In what would have been a simple business interaction, a consumer purchasing tires and service, what we received including verbal interactions was dismissive with implied verbal accusations that we were the problem.
Given the combative environment we experienced at the Gulf Shores location we emailed corporate customer service as no phone number is listed. This was twice, no response. The response came after a factual review of the purchase and processed payment of $1,288.76 to Mavis tires. We received a response on our review that we would be contacted by the District manager. Very admirable. However this did not happen so we called the number given on the review response..
The next day, we received a phone call, from the assistant manager at Mavis Gulf Shores. who stated in a firm voice, he heard we had a problem with an invoice. We were not sure where this information came from. However it was not a two way conversation. A combative tone reassured us we could accept a band-aid or nothing. I called the next business day and gave Mavis Corporate the ticket number issued, spoke to one person who sent me elsewhere, then another person, then finally a courteous associate who read the information asked questions and switched my call to Bryan, a district manager.
Based on the first few words during the conversation it was clear from what was said the conversation would be unpleasant.. One statement implying the wrongtires were ordered by us. However, Mavis confirmed these would be appropriate prior to ordering. I will not get into the general unpleasant tone of the conversation. I was asked if we even lived in Gulf Shores as residents. I am still not sure of the relevance of where we live, unless...another reason exists. I will not allege. I was asked repeatedly what did I want. In the end Brian stated he would call back after asking for all of our information.
Dear Dewayne, we are very happy to learn that you had the opportunity to speak to the Regional manager, Brian, who presented you with a resolution you were satisfied with. It is our sincere hope that you will consider us again in the future! Thank you again for the opportunity to improve for you!
Reviewed June 21, 2021
This place always accurately fixes all my cars' problems and always help me out with pricing. I've brought 3 of my cars there and they always get the job done. The staff are very friendly and the communication in there is very top notch.
Reviewed June 21, 2021
Great customer service. Kept me informed of what all was taking place. Great communication. Quality work and great value. Highly recommend this Mavis. George was great to deal with and displayed outstanding customer service skills. George is a great asset to the company.
Reviewed June 21, 2021
Quick service, accurate adjustments, and decent prices. Customer service was clear, concise, accurate, and thorough. Calls were informative, created a reminder, were given with great southern hospitality. I've used Mavis many times in the past and have always gotten good service, but this time seemed to be one of the best experiences yet.
Reviewed June 21, 2021
Made an appointment via email on Saturday. Sunday morning I was greeted by Bob. He was so efficient and made me feel at home. The young man who worked on my auto did a great job and in a timely fashion. Will surely use them again for my auto repairs.
Reviewed June 19, 2021
The Woodstock Mavis team is always wonderful. Kind, professional, and always making me laugh. The work was done in one day, as expected, and it’s done right. Shout out to Jeff for dealing with me on the phone a few times. Appreciate all your hard work guys. Thanks!!
Reviewed June 19, 2021
Oscar and the guys are always very professional and helpful getting our vehicle needs meet. They always do their best to get everything taken care of in a timely fashion. Always going the extra mile. Today Christian was also very helpful and informative while explaining what repairs were needed and why.
Reviewed June 18, 2021
These guys consistently give me the best prices for everything. They are very knowledgeable and extremely professional in both presentation and outcome. The dealer quoted me $6500.00 minus tires. These guys did the entire list of work including new tires for less than half of dealer price. These guys are awesome!!!
Reviewed June 18, 2021
I spent a little more than I thought it was gonna be. But over all they did a good job and kept me informed on everything. I wish they would have gave me a estimate of cost up front. Other than that I would recommend them to anyone looking to get tires done and wheel alignment done.
Reviewed June 16, 2021
Great service. Tried to give me the cheapest prices around. Always kept communication up and kept checking on us and telling us about our car and what else they had to do. Made sure that we was satisfied with everything.
Reviewed June 16, 2021
Service was less than 30 minutes, shop was clean and workers were very friendly and answered all the questions I had about my car and things I might think about getting later. I will tell others about my experience.
Reviewed June 16, 2021
I was a bit worried because troy Mavis was horrible to me a year or so ago but East Greenbush Mavis across from Walmart was very excellent. A guy named Daniel was most friendly, courteous, respectful, and honest. He made me feel comfortable and happy that I chose that location to get my car taken care of.
Reviewed June 15, 2021
The young red headed man that rotated my tires was so genuine, courteous, all around great employee. He made the experience. He took the time to explain and talk even though he seemed very shy. I would go back there again. Thanks.
Reviewed June 15, 2021
I bought 4 tires and received an alignment at a very fair price. The store was very clean and bright. The team was very friendly and honest with the amount of time it would take. I will be back again.
Reviewed June 15, 2021
I have had several visits into Mavis since they came into our area and these guys are great. They are always polite and complete my work in a timely manner. Give these guys a try and you will be happy.
Reviewed June 13, 2021
We have been using Mavis in Centereach for years. They communicate when problem is diagnosed and call when ready for pick up. They answer any questions I have about my car. I trust them with my children’s cars. They are reasonable too. The manager Joe is very courteous and doesn’t make you feel a part of an assembly line. Highly recommend!
Reviewed June 13, 2021
Excellent service provided with personal touch - “like it used to be done,” the way it should always be! I needed oil change, tire rotation, and a few things checked before taking my family on vacation. I came needing their service and left with peace and confidence to travel with precious cargo on board.
Reviewed June 12, 2021
They have been extremely good to us! Got the brakes there too! They provide excellent service. Took the truck in today. He said it would be an hour! Will return. Thanks so very much. Service was great.
Reviewed June 12, 2021
Had an appointment for an oil change at 1:00pm and I was back on the road by 2:00pm. The staff was very friendly and the cost of the service was outstanding. I’ve been coming to this Mavis for a long time and have no intentions of going anywhere else.
Reviewed June 12, 2021
My experience was great on time very courteous. I also had some questions when I left that I forgot to ask so I called when I got home and they answered my questions to the fullest extent. They also helped me with a warranty too.
Reviewed June 12, 2021
I spoke with Perry who gave me the rundown on what I needed and how long. Austin was able to check me out without any problem. Both were super courteous and professional. The work was done swiftly and I will make sure to return for my next service!
Reviewed June 11, 2021
Grateful for a store that serves in the best interest of the customer. The customer service is excellent! The work is as well. They are in a great location and the store is neat and tidy. I've had work done with Mavis Tires twice and each time I've been serviced well. I'd recommend this store to my friends and family. I also love the fact that they are not pushy and will work with you to get you serviced.
Reviewed June 11, 2021
The first person that greets you is always what I feel representation and I'm not sure her name but Hispanic young lady was very pleasant. She was training another Young lady who was on day 2 and multitasked really well. I am a HR rep for State of GA and would definitely say she's awesome. The auto tech Terrance was great as well. I was freaking out of my brake % and he reassured me ... it will be fine. Thank you both.
Reviewed June 10, 2021
I took my car into Mavis Discount Tire in Bellmore, NY for a power steering leak. It took them 2 days to fix. When I got the car back, the power steering was still leaking. I brought the car back, but they said the manager was on vacation so I had to wait. The next week, we bring the car back again, this time, the mechanic was on vacation. Finally, the third week they said they can do it. Manager Anthony said that they would take care of it as it was probably something they hit while fixing it last time. While I was waiting, Anthony was going on a racist, political tirade, even saying the ** word. They then charged me an additional $350+ for a line and labor again! We've been trying to contact customer service for several weeks. The Supervisor said that he would investigate and then call back. We never heard back and have been trying to contact them to no avail. Do not go here.
Dear Charlotte, we are very happy to learn that you had the opportunity to speak to the Regional manager, Daniel, who presented you with a resolution you were satisfied with. It is our sincere hope that you will consider us again in the future! Thank you again for the opportunity to improve for you!
Reviewed June 9, 2021
I've bought my tires from Kauffman, now Mavis for years. First time with Mavis, I had alignment service for my 2015 Honda Accord today - convenient, friendly service, and super fast! Will be back very soon for recommended rear brake service; good to have the peace of mind.
Reviewed June 9, 2021
AAA+ service. I stopped in today just to get an estimate on fixing my exhaust system. Daryl took great care of my vehicle. Replaced my center muffler in a few hours and at a great price. Thanks for the great service guys!!!!
Reviewed June 8, 2021
I wanted to say that everyone who worked on my truck showed the best of professionalism I have ever seen. The mechanics did a great job, and the cashier explained the invoice in great detail. I will definitely recommend this company to everyone.
Reviewed June 8, 2021
Mavis Discount Tires has been my “go-to” spot for vehicle maintenance & repairs since 2008 when they were STS. The manager on site is honest and upfront and never tries to sell you more than what you need. Staff is great and friendly and the work always gets done as quick as possible.
Reviewed June 8, 2021
First time using this Mavis location in Brewster and was extremely pleased with the customer care and repairs to my vehicle. The repair charges were comparable to other quotes I had received and the repairs were completed within the discussed time frame. I have used other Mavis locations in the past and was also very satisfied with everything.
Reviewed June 8, 2021
I had a tire blow out and drove to Mavis at approximately 5:30pm on Saturday 6/5/21. I was told they were closed but I implored their help because I had a graduation to attend in Jackson, NJ. Bobby and Rodney saved the day. I purchased a new tire and was very grateful for their help!
Reviewed June 7, 2021
I had my oil changed on Saturday, June 5, 2021. Your staff at the Naperville location on Ogden Avenue were very helpful and professional. I will continue to recommend your store to my friends. It was a pleasure doing business with you.
Jim
Reviewed June 7, 2021
The service was extremely great and I am truly grateful to the customer service representative Tito who shared all the ways to get assistance through the credit services to enable me to get all the work that I need to be done. I applied and was qualified and I'm a happy customer who will share my experience with others.
Reviewed June 7, 2021
Very good staff. Got my vehicle before before the time suggests and professional clean environment. Also put tires in the vehicle. Inspect other tires. Waiting area was also clean and the restroom. Definitely would recommend Mavis tires to friends and family.
Reviewed June 6, 2021
Gene was very helpful and nice!!!! Always good experience there, thank you!!!! I get my tires there too with quick time and helpful people. I highly recommend Mavis for any of your car needs. I appreciate the kind and friendly people that work there too.
Reviewed June 6, 2021
I was impressed with the service, at the counter and in the garage. Everyone was professional and friendly.. Took a few minutes to sign up for an account for Mavis, that gave me the option to pay over time if needed. Very glad that I went there.
Reviewed June 5, 2021
The guys at English Creek Mavis Tire Center are all great! They are polite, courteous, and professional in their dealings with myself and other customers as well. I noticed their commitment to excellent customer service which I greatly appreciate. I highly recommend this location, and will continue to recommend them to anyone in need of tire service. Thank You.
Reviewed June 5, 2021
Initially stopped in to Mavis (Wallington NJ) for an alignment. Manager Peter admitted the shop was busy (busy is GOOD), and offered me an appointment in two days' time. Perfect. Showed up for my 3PM appointment, and my Honda was promptly taken in. I'm super sorry I don't recall the name of the young mechanic who actually did the alignment, but he was very nice and let me watch everything he did, from just outside the bay doors. He explained everything he was doing, as he he did it!
When he was all done, brought down the lift and rolled my car out for a test drive, Salony (?) told him to STOP, and bring the car back - there was a broken piece (front bumper thingie) dragging. Salony attempted to reattach the piece (couldn't) so he asked if he could just remove it ("of COURSE! Thanks!"). Great price, awesome staff (thanks too, to Jesse, for his sense of humor), and amazing service teamwork. Definitely will return, and recommend Wallington Mavis to everyone I know!! Thanks again guys!!!
Reviewed June 4, 2021
I drive an 04 Ford Taurus station wagon and one of the belts broke inside of the rear tire so I called Mavis as always. I'm a very satisfied customer with every interaction that I have had with the Mavis in Thomasville Georgia. I dropped the car off. They done everything they needed to do and when that car left I was still a very satisfied customer and yes I recommend them to everyone who asks and I will remain a faithful customer.
Reviewed June 4, 2021
I have two cars and Rusty and his great staff keep them maintenance and handle any kind of problem I have very personally and professionally. The prices are very competitive and fair. Thank you so very much Rusty and staff
Reviewed June 4, 2021
I got tires for my truck a few weeks back. It was finished a day early. I got tires for my cay last week and this week. They had to order 2 more of the tire I picked. And on both visits it was done a day early. Chad was very professional and easy to deal with.
Reviewed June 4, 2021
I had to replace a hard-to-find run flat Pirelli tire that had blown up after hitting a pothole and Mavis was able to locate it before anybody else and installed it very quickly and competently. They balanced the tire better than the car dealership where the previous tire had been installed.
Reviewed June 4, 2021
Came Limping into the Neptune City, NJ Mavis tire center with a flat tire...minutes before their closing time. The staff saw the spot I was in and told me to bring it right in and they would take care of it...25 minutes later I was on my way. Just great service and a comfort level that I won't forget. When I'm ready for 4 fresh tires...I'll be back.
Reviewed June 4, 2021
I had a great experience with Mavis. They took care of me in a timely fashion and got the job done in less time than I was Quoted. Carlos was of great assistance and helped me throughout the entire process. I would recommend mavis to anyone looking to get car service.
Reviewed June 3, 2021
Very efficient and timely service. The workers were professional and friendly. Would recommend to anybody. I needed my tire patched in the afternoon and they got it done before the evening had started. I had somebody pick me up in the meantime but I could have sat in the comfortable chairs and the air conditioning was cool.
Reviewed June 3, 2021
Got four new tires. Very nice people. Didn't take long. I would recommend their service. Love tires I got. Did price match also. Nice to have people work with you. Kept in contact with me about when tires would arrive. Communication was great. Thanks guys!!!
Reviewed June 3, 2021
If you would rather have a no frills tire buying experience that includes actual customer service instead of seeing empty mission statement posted on the walls without any actual practice of said mission statements (Are you paying attention Discount Tire? Kind of ironic that Discount Tire sued Mavis for using Discount and Tire in their name, yet at least in Conyers, has the WORST service of any tire company that I have purchased from.) then this is the place for you. Mavis has great service, great prices, a courteous staff, and they know how to manage expectations with their customers. I will continue to be a Mavis customer.
Reviewed June 2, 2021
Awesome prices with awesome and courteous service!! Would recommend to any and all! I had a 2:00 appointment so get there around 1:30, walk in and get service right in the door. Take my truck right on back with no worries. Thanks Mavis!!!
Reviewed June 2, 2021
Continue to bring all my vehicles to this location despite moving to another town. Current management a pleasure to work with, they do what they, when they say they will do it. Mechanics are talented and willing to share their feedback
Reviewed June 2, 2021
Josh, Marco, Steve and the team were wonderful. I have nothing but respect for these guys. Great service and great prices. Anytime I have problems I go here. I HIGHLY RECOMMEND MAVIS TIRE and BRAKES. RESPECTFUL, FRIENDLY and a very clean waiting area. GREAT JOB.
Reviewed June 2, 2021
I was on a tight timeline and James did a great job getting me out way before he thought he could. He explained clearly what I needed and took care of me in a personable, professional manner!! I found my new car care center!
Reviewed June 1, 2021
Great experience. They were open on a Sunday I had two flat tires. Replaced tires. Rotated all tires, Front alignment and oil change. Done in 2 hours. The guy at front desk was friendly and knowledgeable. I would absolutely recommend this location in countryside.
Reviewed June 1, 2021
I brought my daughter's car to Mavis on Northern Blvd. after she had a blow out on the Cross Island Parkway early on a Sunday morning. Kevin and the rest of the team there treated us quickly, professionally and with great customer care and attention - I would highly recommend this Mavis location.
Reviewed June 1, 2021
Very professional service in the location of Lockport Il. They explain what is it to be done. You can get different options on cost and great customer service. When The job is done they explain detailed by detailed the cost of what was done to the truck.. Thank you for your service
Reviewed May 30, 2021
I went in without an appointment on a Saturday. It was busy, but I was taken care of pretty quickly- 4 new tires and an oil change that I desperately needed in about 3 hours. I recently recommended Mavis in Southampton to a friend and I heard that they did a very nice job taking care of her vehicle as well. The staff at Mavis have always been honest and easy to work with. It’s my go-to for the needs of my family fleet.
Reviewed May 30, 2021
I went in for an oil change. The guy that helped me was extremely friendly. He asked if I had any other concerns about my vehicle that I would like for them to take a look at. He informed me that I would be needing tires and gave me a great quote on a set.
Reviewed May 29, 2021
I came in for a rotation and balance and Mark took care of me so quickly before my trip to Myrtle Beach! Before I could get really comfortable, I was all set. Thank you Mark at the Alpharetta location. Excellent service!
Reviewed May 28, 2021
Dom and his staff are professional, respectable and get to the point. Tell me what is wrong, how to address it, fixes it in a timely manner and gets me back to life quickly. I bring all my cars here and trust every word they say because they have not done me wrong. Every appointment is honored on time and have never waited more than expected. Prices are great and keep me in the loop with any changes during maintenance.
Reviewed May 28, 2021
I travel all across the country pulling a 40 ft 5th wheel. I have several blowouts friends road hazards and have used Mavis on several occasions. They are great at each location I have stopped at. Their ability to order a tire overnight and have it at your next stop is amazing. Great company and business plan!
Reviewed May 28, 2021
Dave, The Service manager was friendly, professional and helpful. He answered all my questions and explained what work was accomplished. He assisted me with the rebate paperwork. The online call center staff was also friendly, knowledgeable and helpful in scheduling my vehicle appointment and offering a competitive purchase.
Reviewed May 27, 2021
This was our fourth visit to Mavis Tire in Gainesville Fl. We had a pleasant experience in a large waiting room with clean restrooms. We were in and out quickly and very pleased with the service at more than a fair price for an oil change.
Reviewed May 27, 2021
It's always a pleasure to go to Mavis in Taylor. Every is always so friendly, you don't have to wait forever for your vec especially Managing Billy is the Manager. Larry was there yesterday. He's also a good guy. Will always give Mavis my business. Oil change I also refer my friends and family to Mavis. One thing is wait forever for your vehicle tone serviced.
Reviewed May 26, 2021
First things first. I called Mavis Tires on a Sunday morning and within 2 hours I had a brand new set of tires installed on my car. The manager I spoke with on the phone was very knowledgeable and helpful. The guys that done the work were very professional. I will definitely be a customer and will be telling my friends about Mavis. I Would highly recommend the guys at Mavis for all your tire needs.
Reviewed May 26, 2021
Mario and team are awesome at this location. Kept me informed on how long it be to complete and how much it would be. I will be back. Inside was clean. Bathrooms were clean and didn't smell. TV remote was easy to use while I waited for my car.
Reviewed May 26, 2021
Everyone was incredibly kind and communicated with me excellently. Shane was exceptionally helpful and the other employees helped me to best understand issues with my car. They did a great job and I was incredibly satisfied with the work that was provided to me.
Reviewed May 25, 2021
From the time I dropped my car off to the time it was finished, my problems were addressed fully in more than a timely manner. The staff seemed quite knowledgeable with what they told me the issue was from start to finish.
Reviewed May 25, 2021
From phone etiquette to in person, the service at Mavis was top notch! Great customer service, patience while answering questions over the phone, and the service time was less than expected. I would highly recommend Mavis to my family and friends!
Reviewed May 25, 2021
So thankful you were open till 8:30 p.m. I had totally ruined a tire that evening, and you happened to be open, so I gave Mavis a try. Johnny was excellent and professional in helping me out. He was able to get me back on the road that same evening with two new tires comparable to the ones I had before. I'm very satisfied and grateful. Thank you.
Reviewed May 25, 2021
Ali is just fantastic!!..So friendly and courteous!!..And actually, each person that helped me from the setup of the appt, to the drop off, to the pickup of my vehicle, was kind and treated me like I wanted to be treated..!! (Thanks Zach!!) I love Mavis and the Depew staff is awesome!.. Keep up the greatness..!!
Reviewed May 25, 2021
Fellis and Al were exceptional. They took care of me right away even though I came in close to closing. They took me in with a smile and was exceptional. The prices are the best around. Trust me. I called everywhere and for the first time I actually had someone not trying to swindle money out of me and just genuinely wanted to help. This is me and my boyfriend's new auto spot for all my needs!
Reviewed May 25, 2021
Outstanding job with customer service and feedback. As a young women, I don’t know much about cars so it’s easy to get screwed over but Jay helped and recommended me with the best option. Mario is a fantastic mechanic and he loves what he does and is very knowledgeable. He has great energy. Also, he works in a timely manner which is awesome. I have nothing but positive things to say. :) Very satisfied.
Reviewed May 25, 2021
My car’s problem was addressed very professional, the quality of service was excellent. Explanation were Precise and Consistent. All question were answered. I’m highly demanding and very critic with cars shop. Today I got surprised! 100% recommended. Problem solved: Brake line Leaking/Front left Wheel bearing assembly damaged.
Reviewed May 25, 2021
I was attended quickly and my service was underway within no time and price was great and all recommendations were well documented and prices were unbeatable. I was on my well satisfied and happy, I would recommend for friends to bring their cars for service.
Reviewed May 24, 2021
I've been going to Mavis Discount Tires since 1997. The people at Mavis Discount Tires always do the correct thing and right by me and my family members and my friends that I've recommended to Mavis. They have great pricing and honest good work. I have been following Micky for over 7 years now. I trust in him and his crew. They always do the right thing.
Reviewed May 23, 2021
I ordered a tire on 5/19 and was told it would be in the next day, 5/20 I was told it was not delivered and would be in on 5.21, was told it was cancelled but reordered and was coming from Seaside Heights and would be there on 5/22. Guess what, no tire. Counter Guy Tito said he was calling the District Manager to find out the status and call me right back, again guess what, no call back over 24 hours later. CS is terrible.
Reviewed May 22, 2021
The caring, customer associates make it worth finding a Mavis. They are the most professional car people I have ever dealt with. All 3 Mavis that are near my house are 5 star! They don't try to make money off of you - only sell you what is needed. All of my friends go to Mavis as well.
Reviewed May 22, 2021
Great service. Love Dillon and their service. Great bunch of guys. Very polite, very fast service. I will be back for sure. This is the best tire shop in town by far. Can’t say enough about the way these guys conduct business.
Reviewed May 22, 2021
Had an ongoing issue with one of my tires, ended up returning to mavis 4 or 5 times to have it fixed and re-fixed and then eventually replaced. I actually didn’t mind because everyone was so nice. Each time I went, everyone was happy to accommodate me and listened to my suggestions and concerns. They explained everything they did and didn’t suggest buying a new tire until all options were explored. I really felt like they wanted to help me and not just get paid. They also moved pretty quickly. I had previously sworn off a different Mavis because my car would be stuck there for an entire day with no updates. The Larchmont Mavis was so much better - in most cases 2 hours and my car was done. A reasonable timeframe considering they were always a little busy. 10/10 would recommend.
Reviewed May 22, 2021
The guy at the desk help me out a lot. They all went above and beyond. Excellent service. Did my tires, control arm bar and going to back to do my inspection and alignment. Will definitely go back in the future for anything I need done.
Reviewed May 21, 2021
Very honest and upfront explanation about repairs. My vehicle was not only on time but a little earlier than promised. Thank you Richard. I was able to make it to the shop without having to deal with rush hour (traffic).
Reviewed May 21, 2021
The location was clean and they had COVID-19 guidelines posted. The staff was knowledgeable and made suggestions about my tire purchases and were friendly. I was in and out in 30 minutes! I will definitely return to this location for my next tire change.
Reviewed May 20, 2021
I found the Shirley Mavis to be a reputable place. I had an inspection done and needed front brakes and shocks. Also had oil change. The person I dealt with was friendly, courteous and explained what work needed to be done.
Reviewed May 20, 2021
My first time here. I was in the area. My tire pressure light was on. So I decided to call and see if they was busy. The two salesmans was very polite. The place was clean. The wait time was good. The price was reasonable. I will be needing tires soon. Will be buying from Mavis Tires. Will definitely recommend!
Reviewed May 20, 2021
I went to Mavis for an oil change and they really took care of me and what my car needed. While there they found nails in my tire and I’m so grateful because I had no idea. Brent helped me through the process of opening an account with them and I walked out feeling confident and safe in my car.
Reviewed May 20, 2021
Updated on 05/28/2021: Mavis responded on 5/20/21 with lies. I have reports over Oct 2020. I have a folder of about 12 or 15 they stopped putting in system. I got records from BMW dealer 2 worn tires on driver side due to improper alignment. They should not be aligning high end foreign cars. Stick to Fords...fix or repair daily. Liars liars. Come to Georgia where they screwing up people's cars!!! I'm out of 500.00 in tires, 299.99 redo over alignment, 79.00 shop fees. You cost me money. See you in court when they open back up down here trust and I'm going for interest and other punitive damages!!
Original Review: OMG where do I BEGIN? For months these people screwed up an alignment on my car causing me to have to pay the dealer to clean up their mess. I had to pay for a PROPER alignment and buy 1 TIRE from one side not being properly alignment. Stick to Fords and American made cars. You should not be aligning BMWs or any other foreign cars. They bought NTB out in Georgia and is screwing up Cars Galore. Put a leash on these inexperienced people posing as mechanics!! I'm out of 600.00. I am taking them to court. I got all the evidence I need!!!
Dear Yolanda, we truly apologize for your experience. This was extensively investigated by our Regional Manager, Darrel, who confirmed that the alignment print out from our shop back in October was correct and completely in spec. Our warranty for alignments is only 90 days. There are no other incident tickets in our system for you since October regarding any drivability issues being cited. We truly apologize, but we are not able to speak to or take ownership what happened to the vehicle in the interim 6 month period.
Reviewed May 20, 2021
I really enjoy coming to this location. Robert is Awesome! Very helpful and knowledgeable. Get job Robert. Please do everything to keep this guy. I will be back if I need service again. Thanks North Tryon street team and manager.
Reviewed May 20, 2021
I had a nail in my tire, they got me in right away and fixed my tire and I added an oil change while I was there and they still got me in and out quickly.... This is the shop I come to All the time.... Very friendly guys.
Reviewed May 20, 2021
I have never had a bad experience at Mavis Tire, Rte 206 in Stanhope, NJ. They always keep me informed of the service I requested, and check any concerns I have about my vehicle. They let me know if anything needs immediate attention or can be handled at a future time. Trust has been earned, here.
Reviewed May 19, 2021
Great service. I would definitely come back. My car is back up and running. I’m glad my friend told me about. I came due to my battery need replacing. I’m grateful to know that I can trust you all with any future needs.
Reviewed May 19, 2021
If your vehicle needs tires then Mavis tire service is the place that I recommend. Their customer service is exceptional, they are highly knowledgeable, super friendly and courteous. They also offer other services in addition to tires. I definitely recommend them.
Reviewed May 19, 2021
Yes, I would recommend a friend. The service was good. The manager Zach and his Tech did good work on my car and they were polite. Even though I had to wait for a while because I needed major work done. Zach went as far as letting me see the work done on my car when it was finish by the request of the customer. I appreciate it.
Reviewed May 19, 2021
I went to Mavis of Nanuet to get a tire replaced, and it was a very pleasant experience. They have a very professional staff. I didn’t have to wait very long. I would definitely come here again, and would definitely recommend to friends and family.
Reviewed May 18, 2021
The employees here are respectful, honest, and easy to work with. Every transaction I've ever had at this location goes smoothly with no surprises. Whether it's an oil change or state inspection I know I am in good hands. They are accurate with time estimations and make sure to keep everyone up to date on the status of their vehicles while waiting in the waiting room.
Reviewed May 18, 2021
Very polite customer service. My oil change was done in a timely manner. Scheduled during my lunch hour from work. I was also given a discount once I mention an out of county Mavis location's prices. Very pleased. Thumbs up.
Reviewed May 18, 2021
I continue to use the Mavis in Ledgewood NJ for all my Family's automotive repair needs. They always get the repairs done right the first time and a price we can afford!!! All of this while providing outstanding customer service. You can trust them!!!
Reviewed May 18, 2021
I recently visited Mavis Tire to install new wheels and tires for my Jeep. Service and follow up was excellent. Jonathan and the team were awesome. They went the extra mile to ensure I was comfortable with my purchase. Great Team!!
Reviewed May 17, 2021
The experience was fast, easy and they have good prices. The staff was helpful, and I was able to get 4 new tires on my lunch break. I would definitely recommend them. I made a same day appointment and it was very convenient.
Reviewed May 17, 2021
I didn't expect anyone to have the tire I needed for installation the same day, but Mavis Discount Tire had several different options to choose from in stock. I got a new tire installed for less money than I expected, by friendly, professional people, and in the promised amount of time. Great experience, and I would recommend this shop.
Reviewed May 17, 2021
Everything was fantastic. They were able to do everything we needed in no time and the price was perfect. Definitely coming back. We had no issues and really needed the help and quickly. My tires were in terrible shape and they fixed them.
Reviewed May 16, 2021
Every time I get my car serviced at Mavis Discount Tire, I am very pleased with the maintenance cost and customer support I receive. I take 3 vehicles there and have never had an issue with the maintenance or the service. Very convenient location without the big car dealership prices.
Reviewed May 15, 2021
Everybody did a great job on my KIA STINGER for my new set of MICHELIN TIRES. They didn't take very long to finish the job and also had them do an alignment. Also kept me abreast of how the job was going. :)
Reviewed May 14, 2021
Everyone was extremely nice and wonderful! I will be a regular customer there. The manager and everyone who helped me was very nice and my car runs wonderful and I am so pleased. I will recommend everyone I know to this place.
Reviewed May 13, 2021
Very polite. Took time explain different prices and tire rating. Also brands time it will take to complete. I was happy with the total price. I would recommend to my Friends to buy tires at this location. I was very satisfied. Thank you.
Reviewed May 13, 2021
Jose and his crew were great they took care of my car like it was their own. They took care of everything and more thank you. Definitely will be coming back for more service from them In the future. Thanks again.
Reviewed May 13, 2021
Very friendly and explained all the work done professionally. Cody kept me up on what work that had to be done. I was very happy and satisfied with the tires replacement, the price was fair, and the alignment job. Thank you.
Reviewed May 12, 2021
I went to that location on May 11th to fix my cars tire which was flat so I called from my location. JEFF answered the phone and he said "C'mon over. The early you come we will try to check you out early.." And he even helped me out with the discount and all. You guys should definitely stop and see JEFF. And the staff is also friendly and prices are Ok..
Reviewed May 12, 2021
Staff was very pleasant! Went out of their way to help. Took the car in right away and set proper expectations for timing of completion. Called as soon as car was complete. Guys were having a blast together and it was a fun environment!
Reviewed May 11, 2021
I brought my car here for a wheel alignment and these folks were so friendly and so helpful!! My work was done in a reasonable amount of time and they have a super clean place to wait for your car!! Great job!!!
Updated review: May 13, 2021
Because Mavis Tires & Brakes think about the values and the principles that guide them to hired people like Kevin, District Manager that believe in same values and principles to be successful. I want to thank both Kevin and Mike for their management skills to run this business. Because they value their customers. They resolved this situation in a timely manner by reimbursing me for the total amount of $215.99 that I had to pay for a battery. I now have the belief that I can rely on Mavis Tires & Brakes with a firm trust. I have a feeling of self assurance that company is a honest company to do business with. Thank you both for giving me the opportunity of doing business with your company. May the Company prosper. I recommend this company.
Original Review: May 11, 2021
On 5-10-21 I went to Mavis Tires & Brakes for a $34 oil change. Front desk operator # ** tried to sell me a $69 oil change for my KIA Optima when I had been paying $34 for oil changes there. I told operator #** that I only wanted to have the $34 oil change. I was the second person there for service and had to wait two hours. Operator #** came to me stating that I needed a battery for my car, and he would sell me a battery for $129.99 that would have cost $139.99. He was informed that I did not need a battery and my car was starting up just fine. The mileage was only 37,891 and the battery was just fine. Upon completion of the oil changed my car was brought to the front of the building and it had all the lights on inside the car and would not start due to the battery being dead.
The Manager told me that he was the one who worked on my car and tried to sell me a battery for $299. I told him no, and that I was going to call the police because, they had done something to my battery to make it go dead. He then gave me a jump and Operator #** told me not to come back to them for any service. I could not turn off my car because of a dead battery that they had drained out the electrolyte (sulfuric acid and water) contains charged ions of sulfate and hydrogen. The Man who said, he was the Manager told me to go home, and give me a call if the battery does not start, and he would come to my home to help me.
I have to go to O'Ralley's Auto Parts and purchase a battery for $199. I had been to Mavis Tires & Brakes several times and I have never seem any of these people before. Don't know if they changed staff or what. But these people damage my battery for their own means to make me spend more money. I will complain to the Better Business Bureau about this. Do not go to Mavis Tire - Tucker located at 2023 Mtn. Industrial Bld, Tucker, GA 30084. Telephone (678)302-1658.
Dear Bonita, we are so sorry for the experience you had at our Tucker GA location. It is not acceptable that you continued to have battery issues after paying for the repairs. We have escalated this to our Regional manager, Kevin, and created a ticket for you in our system #604517. He will be reaching out to you immediately to regain your confidence in our company. We truly appreciate your feedback and the opportunity to improve for you!
Reviewed May 10, 2021
The tech working on my issue Jose was extremely helpful. He went above and beyond my expectations. I would recommend him to all my friends. My car is back to new again. I appreciate all the hard work that Jose put in for me.. Thank you.
Reviewed May 10, 2021
Staff were very professional and I'm very satisfied with the service. They have very good mechanics. I will not go to any other tire shop. I will always recommend Mavis to anyone looking for a good place to buy tires and have good service.
Reviewed May 9, 2021
I would highly recommend Mavis Discount Tires to all of my friends and family. I have received excellent service each time I've visited. So check them out. I'm sure you will be pleased with their on time service as well as the professionalism.
Reviewed May 7, 2021
Honest service. I came in late on a Friday afternoon with no appointment for a flat tire repair. They fit me in fast while I waited. Unfortunately the tire was not able to be repaired. The manager and tech brought me out to see the hole. Something had sliced the sidewall. They gave me options and had the tires available. I was in and out quickly. All the techs and managers were friendly and informative.
Reviewed May 7, 2021
My tires were ordered and delivered on schedule. My appointment for service was on schedule and completed on time. Staff was courteous and friendly. I was called as soon as my car was completed. All in all a very easy task getting my tires changed. I would recommend to a friend.
Reviewed May 7, 2021
Excellent customer service; Service was quick & professionally done. Prices were reasonable with good guarantees on the parts. I would definitely use this facility again, & would recommend Mavis to friends. The Manager,, Jamal was great to work with. His level of service was truly outstanding!
Reviewed May 7, 2021
The entire experience was above what I expected. Only thing I would suggest is sweep floor and clean windows. Staff was professional and prices was comparable to other locations. Your wait times was nowhere near as long as I originally expected.
Reviewed May 7, 2021
The guys at this location work well. They did my tires really fast and got me on my way. I am very pleased with the service and quickness from the team here at Mavis. Thanks a million mavis tires and brakes.
Reviewed May 7, 2021
The new management team at Mavis in Medina is very responsive to the needs of the customer. I was respected and my car was taken care of. In particular they make a good effort to keep you in the loop on what's going on with the vehicle. I have not had them try to sell me any unwanted services.
Reviewed May 6, 2021
Marc the service manager was great at checking me in for my service. He went beyond expectations to give great service and was polite. Phillip was quick to respond to perform the service I needed and I was satisfied and on my way before I expected, Great Work Team!
Reviewed May 6, 2021
I can honestly say I would not take my car to any other place. I got rapid service at a teal good price. The manger showed me how much I was saving. I was able to wait on my car and they were done in no time.
Reviewed May 6, 2021
In need of a car battery, contacted Rob at the Mavis in Farmingdale. He said he could help and gave me an appointment for that very same day! I waited while my battery was installed and left a very happy customer!!
Reviewed May 5, 2021
Excellent service and great prices! The entire staff was knowledgeable, friendly, and very helpful. The waiting area was clean and so were the restrooms. I will be a returning customer and I will definitely refer my friends to this particular Acworth location!
Reviewed May 5, 2021
Very pleased with the professionalism that I was greeted with. My vehicle was repaired in a timely manner and they showed me few other issues that was wrong with the vehicle. As a matter of fact I will be back there to have a few more issues taken care of. I would definitely recommend this shop to all of the people I know for them to take their vehicle to Mavis. Again I appreciate the honesty and professionalism that I received as a customer. Thanks again. Jim
Reviewed May 5, 2021
Great service and people. Will definitely be going back. Highly recommend them to trust your vehicle with. The manager as well as the employees very professional and welcoming. Will refer anyone I know to go there. Thank you so much my truck rides so much better now.
Reviewed May 5, 2021
This was very convenient using the night drop. The manager Todd was very professional and kept me informed on the service. The service repair cost was great. I would tell my friends and I will continue to used this store for my repairs.
Reviewed May 5, 2021
Came in with an issue with my rotors eating away at 2 day old brake pads. The rotors needed to be replaced as well as new pads. Upon a further inspection, I also had a busted wheel bearing on the passenger side. (Which I knew about) I was able to get the truck in without an appointment, and had new brakes, rotors, and a wheel bearing installed and out the door in a couple hours. Very friendly and expedient service, and the truck drives better than the day I bought it. Would definitely recommend.
Reviewed May 4, 2021
I just wanted to say thank you for the excellent service. Jackson was upfront and honest about the issues I had with my car. I would recommend anyone to book an appointment with these guys. They took my car right away. It took less than 45 minutes. I waited in the nicely clean waiting area.
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavistire.com


