Mavis Discount Tire Reviews
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About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Mavis Discount Tire Reviews
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Reviewed Feb. 24, 2022
The local Mavis Tire store always provides great and reliable service. The management there makes sure their customers are satisfied. They are competitive on pricing for oil changes and new tires and brakes. I currently have 5 automobiles serviced there.
Reviewed Feb. 24, 2022
100% professional job. Courteous staff. Comfortable feeling. Went in at schedule time. Came back in about 1 hour car was ready. Not more can be said. I hope this helps with your evaluation. Better than going back to the dealership.
Reviewed Feb. 23, 2022
Mavis Tire was responsive to my needs, and fair in their pricing. None of the other tire center retailers had my size tire in stock, and I needed all 4 of them installed today. Mavis had all 4, and in several options...IN STOCK. Their service was super fast, and they advised me that I had 2 other items that would need to addressed. That was good to know.
Reviewed Feb. 23, 2022
Mavis protected me from a very dangerous moment on the road. They were not pushy but compassionately informed me that my tires were too dangerous to be on the road. They gave me discounts, the store manager and lead mechanic were great!
Reviewed Feb. 23, 2022
Have always been pleased with the Horseheads NY location. Staff do a thorough job with no surprises to the customer because they explain what they find and how best to fix it. I always leave feeling like my vehicle was in good hands.
Reviewed Feb. 22, 2022
They were wonderful and very organized and on time. I asked a couple of question about other things. They are very honest. I definitely will go back. I have recommended to a couple of friends to let them know and worth the price and the waiting time was perfect. Better than a car dealer which they make you wait two hours or more.
Reviewed Feb. 20, 2022
I bought my last set of tires from another dealer. I had a puncture that was poorly plugged. Mavis spent 1/2 hour diagnosing the leak and didn't charge me anything. That kind of customer relations impressed me greatly. I just bought my current set of tires from Mavis due to the outstanding service they provide.
Reviewed Feb. 17, 2022
I needed two tires for my vehicle. Their closing time was 6pm, I did not get off of work until 5pm and to get their shop would take at least 35 minutes. I arrived 15 minutes to closing and they provided full service, no shortcuts and a great attitude.
Reviewed Feb. 17, 2022
As a single woman I feel very comfortable knowing that the work performed on my vehicle is honest and done right the first time at Mavis. I am always treated with the utmost respect. Great service, great prices, great team!
Reviewed Feb. 17, 2022
The gentleman that represented the work to be done on my vehicle were honest and integral, and the man I interfaced with, Lawrence, was genuine and integral. I had new tires put on and a 50000 mile vehicle maintenance service done. Assuming everything was done as promised I am very impressed with the service I received. BRAVO.
Reviewed Feb. 16, 2022
Damon is always a great help whenever I have an issue with my vehicle. Any advice I need with parts or issues these guys are always a great help. I’ve been coming to them ever since my 1st week in Florida about 5yrs ago.
Reviewed Feb. 16, 2022
The staff was courteous, knowledgeable and pleasant. Their prices were very competitive and even offered me a discount that I wasn’t aware of. Waiting room was clean as was the bathroom. They got me out earlier than estimated. I highly recommend them.
Reviewed Feb. 15, 2022
Been going here for over 15 years. Good prices, good service. Harry and Donte are the best. They never try to upsell me on unnecessary goods or services. Trust them and their work. Convenient location. You need to trust your mechanic- and I trust them.
Reviewed Feb. 14, 2022
The staff was professional and courteous, They recognized that I'm a veteran and acknowledged it. I noticed the guys worked as a team and the manager spoke respectfully to his crew. I will continue to go to Mavis for continued service.
Reviewed Feb. 14, 2022
Great service, never an issue, excellent customer service and vehicle service always on point. Prices are reasonable as compared with similar service at other locations but here they offer better times and enough mechanics to keep the wait time reasonable. I’ve been coming here for a few years and will continue to use these Mavis car centers for all my vehicles.
Reviewed Feb. 14, 2022
Experience could not have been better! Fixed a tire that another tire store told me couldn't be fixed! Got it done faster than he originally thought! Service and price were excellent! They went above and beyond and I will definitely use them from now on!
Reviewed Feb. 14, 2022
By far the best tire services in the area. Very professional and friendly, always take time to explain what the issue is and different options. Try to patch/fix tire first vs replacing, which is a huge money saver. Strongly recommend.
Reviewed Feb. 13, 2022
Just moved to the area last night and my shocks blew. Took them to Mavis’s and they looked at it. Gave me great prices and helped me out being I was low on money at the moment. They communicated with me and were very honest. Would definitely recommend.
Reviewed Feb. 12, 2022
Guys at Amsterdam store were awesome, they fixed my brakes and noted some other things that needed fixing. What work that I could not have done on my visit they invited me back to get other repairs done. The price was fair and service was great.
Reviewed Feb. 12, 2022
My husband ordered the tire that was needed and it was delivered the next day to Mavis as promised. I brought the car in and I was taken in immediately. I was there about 20 minutes. The guys were professional, courteous, kind and worked quickly. I was the only female in the office and didn’t feel uncomfortable. Would go again if needed.
Reviewed Feb. 11, 2022
They were very courteous and professional. They took care of my tire problem in a timely manner and kept me updated as to their progress. It was a very pleasant experience, all around. I would recommend them to family and friends.
Reviewed Feb. 10, 2022
They were able to quickly get 2 run flat tires for my car at the best price around. The team was very communicative and accomodating throughout the process. Everyone was very friendly and helpful and I was able to get my car taken care of quickly.
Reviewed Feb. 9, 2022
I recently complained about the scheduling but have since had two vehicles serviced and scheduling was right on track. I have always had high praise for the entire staff at the Madison MS shop. They are very professional and have a high quality of work.
Reviewed Feb. 9, 2022
I needed a repair on my Exhaust System and a small leak on the Brake Line of my 2004 Ford Ranger. Honestly, I gave Mavis a shot because it was close and convenient. In retrospect, I was impressed and pleasantly surprised!!! The Manager (Danielle) was the absolute difference! She was polite, professionally thorough and quite informative! The Repairs were completed correctly and in a timely fashion!
Reviewed Feb. 8, 2022
The staff at the Jersey City RT 440 location is Always Amazing when servicing my vehicle. They are respectable & courtesy and wear proper Covid specific (mask & gloves) covering when inside my vehicle. They explain in detail & address any questions I have. Knowledgeable. Great Service!
Reviewed Feb. 8, 2022
I have visited this Mavis several times and each time I am met with a courteous, knowledgeable employee and a reasonable bill for my charges. They always keep me updated on my car’s progress as well. Would definitely recommend to friends and family.
Reviewed Feb. 8, 2022
I’ve been to the location in Lakewood Ranch Blvd a few times. I’ve purchased tires and have complimentary tire rotations, I had a wheel alignment and also recently had front brakes. They were attentive, fair in pricing, efficient and professional. Highly recommend.
Reviewed Feb. 7, 2022
Ricks Discount Tire has an amazing team. They are great people have great prices and superb service. Really excellent business. I would highly recommend these guys. They were able to explain everything completely and work with me. They got my truck into excellent condition.
Reviewed Feb. 7, 2022
The help in selecting the correct tires was appreciated and the communication on the arrival of my tires was very good. Polite staff. Timing of the install was good and the scheduling date. Thank you.
Reviewed Feb. 6, 2022
Brought my 2020 Honda Civic in for an oil change, tire rotation and to fix the leak in my front right tire. They did everything I asked for and they had me out as quickly as possible. I bring all my cars here and I will continue to do so. They are a great staff of people and I never had any issues with them.
Reviewed Feb. 5, 2022
I went in for a balance of my tires. Staff was professional and courteous. They did a comprehensive analysis as to what would cause the imbalance. They also found and showed me parts that would affect the safety of the vehicle and were able to repair the items at a reasonable price and get me back on the road quicker than I thought the initial balance would take. I have to say I am very happy with the service and will recommend this Mavis to my friends and family.
Reviewed Feb. 5, 2022
Everyone there was extremely helpful. Will definitely recommend to my family and friends. It was a great experience. They saved me a lot of money and recommended great tires for me. The experience was awesome. Thank you for the great customer service.
Reviewed Feb. 4, 2022
Customer service is exceptional from the front staff to the bay staff. They always keep you informed regarding the status of your vehicle. Cory ** is amazing, always smiling and treats everyone like family. Fees are competitive and definitely worth it.
Reviewed Feb. 4, 2022
I went into the Bellmore store for an inspection, I was greeted by a young man named Justin. He told me it would take about 30 minutes, and about that time a man named Ed came out and told me my car passed inspection, I recommend this shop.
Reviewed Feb. 4, 2022
My experience was great. Went for brakes. They notified me I needed ball joint repair. Took it back the following week to get that done. Got an oil change. The next day my light was on. I called. They said bring it in and they took care of it right away. Prices and discounts are great. My new go-to shop. Thanks Mavis.
Reviewed Feb. 4, 2022
Work done well and on time. Above and beyond my expectations. MJ is a great service advisor and very good at keeping the client posted at all times. This location will stay as my go-to shop. Highly recommend it.
Reviewed Feb. 4, 2022
The managers are very respectful and want to make sure your car comes out better than it came in! Always great service and always has my car on point with any problem. I came in with a tire issue and they got my car back to me within an hour of looking at it. Definitely would recommend!!!
Reviewed Feb. 4, 2022
I had a really good experience here! The staff was friendly and helpful, there were several I interacted with, Paul is the only one I remember by name but they were all great. They finished my car at the exact time promised and they recommended a couple of services that should be done in the near future but I didn’t feel any pressure. I will go back there again.
Reviewed Feb. 4, 2022
My experience was good, the staff was courteous and attentive to my needs and it tends to calm your nerves when your car needs work. My front brakes were bad and the fluid needed changing. Now my car is running smoothly again.
Reviewed Feb. 4, 2022
Mavis Discount Tire is always fair, consistent and very honest, no hidden fees or surprises. Their staff is extremely knowledgeable and professional. I used to go to the dealer to get my car serviced but then realized how it’s all about making money. Not here. I’ve gone to several locations in and around New Jersey and have always had a positive experience even when I had a nail in my tire, they took the nail out and checked the tire, patched it and didn’t charge me anything. Will always go them and recommend them highly.
Reviewed Feb. 4, 2022
Mavis Tire in Clemmons is amazing. They’re always super helpful when I have any questions and always get my car done in a reasonable timeframe. Getting car repairs is typically stressful but they always make the process super easy. Can’t say enough good things about the people that work here.
Reviewed Feb. 3, 2022
As context, two weeks before to going to Mavis I went to Jiffy Lube for an oil change. It was a horrible experience with the workers/manager being incredibly rude! In contrast, the team at Mavis were helpful, knowledgeable, courteous and professional. They even offered tips on how I could save money on parts. GREAT JOB!!!
Reviewed Feb. 2, 2022
I visited the Dekalb Tire/Mavis Tire Sandy Springs Roswell Rd Atlanta (ST: 0676) for an oil change and tire rotation. Mavis did not have the proper equipment to provide me with the standard records of my service. Upon my vehicle inspection the customer agent advised me (very hard sell) to get a $130+ alignment. I went to Mavis for an oil change. So ultimately I relented (in part because I can see that I need new tires and secondly because the agent advised that rotating the tires was not the solution -- it needed the problem corrected).
The final straw was that when I returned to pick up my car (less than 45 minutes for an oil change and vehicle alignment) they were unable to present me with proof of the alignment before and after. In 40 years of vehicle ownership and countless alignment inspections -- I have NEVER not received visual evidence of the work performed. The explanation? "The printer does not work." How long has the printer not worked? "A really long time. Mavis will not fix or replace it."
This is the third time I have visited a Mavis store in the North Atlanta area and found that the service post acquisition by Mavis Tire has been abysmal. Mavis Tire 1007 1670 Northeast Expressway (formerly NTB). Mavis Tire 0628 2350 Cheshire Bridge Rd (formerly Kauffman Tire). I keep getting the same response... essentially since the acquisition the trusted facilities I have used for decades here in Atlanta no longer are capable of providing effective service. Your very employees stare blankly and confess that the experience and the service since the Mavis acquisition has been difficult and corporate has done nothing to improve the situation on behalf of the customer.
$181 when I went in for a $80 oil change, yet they could not even prove that I really needed an alignment because the store can't print out my repair records. Frankly -- I feel like I have been swindled. They offered to provide me with a photo of the alignment record. (However I cannot actually prove or be certain that it is even my car or my report in the photo.) Three experiences... three bad experiences. Three strikes.
Reviewed Feb. 1, 2022
Both the manager and Nati were great with my vehicle. They were busy but found a way to fit me in. There was some confusion around an online tire purchase i made. It wasn't on their end. They worked it out and I got the service I needed.
Reviewed Jan. 30, 2022
Had a tire warning come on. Tried to resolve myself at an air station. Getting very low readings. Decided to go to Mavis to check it out. Incredibly courteous service. They took time to remove all tires check them, inflate. Even checked brakes, battery while at it. Reset warning light. All good - no charge! Incredible follow up service to tires I had had them put on 6 months ago. Again the person taking my info, checking me in, they are the face of the company, did it extremely well, helpful, informative, kept me updated while I waited. Can't say enough good things for a simple thing well taken care of.
Reviewed Jan. 29, 2022
Had to replace 1 tire. They had Tire there next day and did a good job communication price time frame to complete. I brought Tire in so didn't have to wait with vehicle so they got off easy not having to put it on. Would do business again. Have been a customer for well over 10 years.
Reviewed Jan. 29, 2022
Great customer service, turnaround time was fast. The online prescheduling is very convenient and easy to use. I'm very impressed with the price of the tires as they were the cheapest around. Thank you for making it an easy experience. I recommend this location.
Reviewed Jan. 29, 2022
Service was great!!!! Highly recommend, customer service was awesome. I went in to get my brakes and struts done and had no problem! Thank you all for the help. I greatly appreciate it. If you want to get in and get out go to Mavis.
Reviewed Jan. 28, 2022
I’ve been using this Mavis location for about two years now. The service is always quick with great quality. The front desk is always pleasant to deal with. Overall I’ve found Mavis employees to be honest and trustworthy, including other locations I’ve used before.
Reviewed Jan. 27, 2022
I'm very pleased with the quality of the serviced received at Mavis. My car was ready faster than anticipated, and the price for the service was very fair. I highly recommend this branch for their excellent service and fair pricing!
Reviewed Jan. 26, 2022
John the manager and other staff members were so knowledgeable and friendly, they explained everything to my wife with ease and got her out straight away, in a timely manner. I love this crew. I had all 4 shocks and oil changed.
Reviewed Jan. 26, 2022
Our appointment was perfect and we got our two cars back within 2 hours. Car # 1- 4 tires +oil change. Car # 2 oil change and tire rotation. Service and workmanship was impeccable. I couldn't ask for anything more. The prices were much better than other tire/service stations.
Reviewed Jan. 26, 2022
I put off getting my tire checked, fixed and/or changed for months. I had a slow leak and didn’t know why. It changed from airing up from 20-32, every week to every 2 days as it got colder. I drive about 160 miles a day! So I finally woke up to a complete flat! AAA towed me to Mavis in Antioch and they told me they would check it before replacing it. A small nail had been embedded in the tire for who knows how long. A quick cheap fix! Plus they checked my brakes, shocks and battery!
Reviewed Jan. 25, 2022
After my inspection and repairs I drove my car to Cleveland Ohio 6.5 hours one way no issue. Very good job. While they were working on my car they stayed in touch by keeping informed of what need fixed and the cost.. So thank you Mavis Tire.
Reviewed Jan. 24, 2022
I always have good service with Mavis. The person that checked me in was fine. The person that checked me out was off. I thought smoke breaks were outside and away from the facility not inside the garage. That was my only issue. Plus the guy that cashed me out. I said twice that I needed to make an appointment for next Friday to get the two new ones on the front of my vehicle. He acted like he couldn't remember or didn't care.
Reviewed Jan. 23, 2022
Every time I have came to have service provided the customer service made me feel like a VIP member. They have always went above and beyond to make sure that I received the best service and the service that made my vehicle run to the best of its ability. Great experience!!!!
Reviewed Jan. 23, 2022
Emergency repair. A screw in tire close to wall of tote. Unable to repair. Replaced 2 front tires. Got in repair shop 4pm. No appointment. They took my car in and 6:15 pm car was done. They went out of their way to fix my car so I’m happy and will return February 5 on my day off to replace the two rear tires because it’s due. Thanks again.
Reviewed Jan. 22, 2022
I would just like to say thank you to the team at Mavis Discount Tire in Queensbury, NY for making sure my car "Herman" will pass inspection on Tuesday. They found the issues that would have caused failure, fixed at a great price (thanks for the discounts) and in a timely manner. I spoke with Jerry, Sue and Christian during this process and all were friendly, professional and made sure things got done. I will always go to them for my car repair needs!
Reviewed Jan. 22, 2022
While in Florida the Windermere Store was able to diagnose my vehicle and get parts in extremely fast, less than 24 hours they had it fixed and ready to go! Super customer service! A great place to get your vehicle serviced or fixed fast and done right! Thanks so much!
Reviewed Jan. 22, 2022
Made appointment online for next day. Only negative was no night drop box that I could find (forgot to ask about it though). Erica was super great when dropping off. She called few hours later to advise what was needed. Was done by end of day but picked up next day. Honestly had no issues with service or employee. Great experience.
Reviewed Jan. 22, 2022
Always excellent service and support! Great prices to boot! Great all around! Peter really took care of my car and my wife's car. We both bought tires. We have a 1999 Chevy Tahoe and a 2002 Chevy Tahoe. We have been going to them for 5 years. This location is less crowded than the Monroe NY location. It's worth the longer drive.
Reviewed Jan. 22, 2022
Everyone was professional and courteous. We chilled while they did the job! It only took them 1 hour and 45 minutes with an appointment. Best price in this area so far! Excellent work and service! They even put on our own brakes!
Reviewed Jan. 22, 2022
We've brought both our cars here multiple times over the last few years for tire, battery, and suspension issues. This team has been attentive every time, going so far as to find issues caused by the previous NTB franchise owners. Excellent work every time.
Reviewed Jan. 22, 2022
Bill, Brian, and Dawn were so great! They were very friendly and honest! There wasn't a moment I felt uncomfortable with my car being in their shop. They kept me well informed about everything concerning my vehicle! I would definitely recommend going to see them!
Reviewed Jan. 22, 2022
Michael was so professional and went the extra mile to make sure everything was taken care of! Terrific experience! Definitely will be back for many services. I would recommend you to stop by and have Mavis’ staff take great care of any of your needs.
Reviewed Jan. 22, 2022
Crystal and the other Mavis team members are professional and helpful in every way. I highly recommend them if you need tires or service for your vehicle. They have great prices and do quality work that keeps my truck riding smooth everywhere I go. Check them out!
Reviewed Jan. 21, 2022
I have been a loyal customer at the Mavis Tire at 265 Franklin avenue in Franklin square for over 10 years. As long as **, ** and ** are there will continue to go for my service unless I move out of New York.
Reviewed Jan. 21, 2022
From the moment I walked in I was taken care of. Service was prompt and everything I needed done was addressed. I am 100% satisfied!!! I will be making Mavis my go to, I would like to mention the young men at the desk very polite and nice!!
Reviewed Jan. 20, 2022
After calling 20 different places Mavis gave me the best price to replace all my tires. Within an hour of dropping off my car it was ready. I would recommend this place to anyone who needs new tires. Also bonus it's right next to a bunch of restaurants so you can grab a bite to eat while you wait.
Reviewed Jan. 20, 2022
We have used Mavis for several years. Technicians and staff are nice and very thorough and honest when asked to look at a potential issue. Recently had rear brakes done--less expensive than we anticipated. Very good place for your basic car maintenance. Good people.
Reviewed Jan. 19, 2022
They always do a great job and give us a fair price. I go to the Camillus location on Genesee Street. Dave and Rob are the best. This last visit was for my daughter and they really made sure everything was perfect. Thanks for always taking care of us even on short notice!!
Reviewed Jan. 18, 2022
The job entailed mounting and balancing 4 tires plus alignment. Car is a 2010 Mazda 3 i Touring. Tires were furnished by customer (me). This was necessary since Mavis did not have the desired tires available (Michelin CrossClimate 2 in 205/55 HR16). This is the 4th set of tires I've either bought from and/or had installed by this shop (Bala Cynwyd), among other services it has also performed on the car (brakes, inspections). Each time, the job, whatever it entailed, was done as promised, when promised. Staff was extremely courteous and professional, as well as informative as to the nature, extent, and cost for the work. Its two managers (Rich & Carter) are tops in customer service--always cheerful despite obviously being loaded with work and short of staff (this is during the Omicron stage of COVID). I recommend this shop highly.
Reviewed Jan. 18, 2022
Consistently great service and performance. I use them a lot for two cars, a sedan and SUV. The manager at the desk was terrific. Tire and service prices range from good to excellent. They are great at noting problems that are reasonable suggestions, not a way to build up the bill.
Reviewed Jan. 18, 2022
Called Mavis Tire due to having a flat tire, I changed the flat to my spare! Went to Mavis Tire in Middleburg Fla. Met with Donald mechanic. He took care of my flat, remounted the spare under my truck. Great job. Top Shelf performance by Donald. He was also training a new employee who was very attentive to the instructions Donald was giving him. Very Professional staff Kristen at the desk. Thanks Mavis Tire for the Outstanding Service.
Reviewed Jan. 16, 2022
Excellent, efficient, courteous service (again)! Will and the entire team are a pleasure to work with. I have had an outstanding experience with the team at Mavis on multiple occasions. I will definitely be returning and referring others for service at Mavis in Eastchester.
Reviewed Jan. 16, 2022
I was able to get right in for an oil change, tire rotation, and nys inspection. It took less time to do than I was originally told and I had coupons so it also didn’t cost an arm and a leg. The place was getting cleaned as I waited. The man at the counter was also courteous and gave me updates on my car.
Reviewed Jan. 15, 2022
The shop is well set up, with a courteous and competent staff. My recent work at that location was completed quickly, efficiently and at an affordable price. I am recommending this location as a great place to get your automotive services completed.
Reviewed Jan. 14, 2022
Hunter was so nice and gave me discount and told me everything upfront. Dante was awesome. He went out of his way to give me the best discount possible for my rotor issue on my Sentra. The wait was long but worth it.
Reviewed Jan. 13, 2022
I had a great experience at Mavis, was taken care of by Anthony and Edward who went the extra mile to make sure I understood the issues with my car, and developing a solution that made both of us happy. It really is appreciated.
Reviewed Jan. 12, 2022
I booked an inspection & oil change online. Within a few hours I was called to say the inspection tech was not in at the time I scheduled and they easily rescheduled the appointment. From the moment I arrived there were no surprises. Everything was explained and I had no issues. I will use Mavis again!
Reviewed Jan. 12, 2022
Last month my daughter hit a curb and destroyed two of her tires. The only place open Sunday was Mavis. They got tires to fit and worked hard to be able to use the original wheels even though they were dented. This week she had tire going flat. I added air and it slowly leaked again. We again took the car to Mavis. Turns out there was a nail in the tire and it was too close to the sidewall to repair. The new tire was covered by the Mavis warranty and it only cost $35 to have the new tire installed. Super nice folks, superior warranty, and absolutely zero hassle. Mavis will get all of my business going forward!
Reviewed Jan. 12, 2022
I had to have a tire replaced that was discontinued. I call Mavis and they find me a comparable tire to what I had. I had my tire changed within the day. All of the people that I spoke to that day were great and they communicated with me the whole time.
Reviewed Jan. 11, 2022
Professional and great service. Would definitely recommend to a friend, this is now my go-to spot for any service that my truck may need. Great team of guys providing great service and the response time from start to finish was great, thanks.
Reviewed Jan. 11, 2022
My experience with Mavis was quick and easy from the first phone call. My tires were in stock, I was given an appointment time the next day and the tire install was quick and easy. The best part of the experience was the exemplary customer service experience. Those guys went above and beyond to make sure I had a great customer experience. I will definitely be a return customer the next time I need tire service.
Reviewed Jan. 10, 2022
I dealt with Boby Who was a very professional, courteous and knowledgeable. The mechanic Mr. ** who was also very polite and explained everything that my car needed. Overall the job was done properly and also in a timely manner. Pleasant service!
Reviewed Jan. 9, 2022
Visited the Mavis on Riverchase Drive in Phoenix City, Alabama. Very upfront about the cost and time it would take to get my vehicle done. Very professional, friendly, and super helpful in answering any questions I had about their recommendations.
Reviewed Jan. 9, 2022
I take my car here all the time and I love the friendly atmosphere of the team. Everyone is great here. Wouldn't go nowhere else. Always get the best work and quality on my car done here. Ryan the manager really nice and he has a great team with him.
Reviewed Jan. 8, 2022
Chris & the other gentleman at the front desk at the Franklin Mills location was very nice and patient! I had an appointment for later in the day but had called earlier on the day to see if they took Google Pay since I didn't want to use my actual card and Chris informed me that my tire had just gotten there & I could come earlier. Luckily I work down the road & could get down there sooner! Only 2 people waiting before me and my tire was replaced in a hour, just in time to get back to work!
Reviewed Jan. 8, 2022
They did my brakes and rotors and checked my car over... They did amazing work on my brakes and would recommend them to anyone and I will definitely return there for any repairs I have... The crew there was excellent... They have great teamwork.. It's nice to see people work well together like I seen there today.
Reviewed Jan. 7, 2022
I have had multiple vehicles repaired by this particular Mavis location and have never had an issue. I have witnessed other customers being rude to the management and other staff with their outlandish expectations and accusations and have to say that they (the staff) handled it with the utmost poise and respect for the other customers in the room. I don't know how they do it!
Reviewed Jan. 7, 2022
I feel I can trust them to keep my vehicle in working order. And the prices are very competitive, especially when compared to an automobile dealer's service department. Always able to get an appointment on short notice or just walk in.
Reviewed Jan. 7, 2022
I’m happy that Mavis in Sparta NJ could fit me in on short notice and service my car so professionally. I liked being able to arrange an appointment via email because I’m not always able to make calls during the day.
Reviewed Jan. 7, 2022
I was given an appointment right away, customer service was excellent, and at a fair competitive price. Dionne could not have been more accommodating and represented the company well. They even pulled my car up to the door which was so helpful.
Reviewed Jan. 7, 2022
I was looking for somewhere to do some maintenance to my 2020 Chevy Malibu and I lucky bumped into this spot. Little to no wait to be attended. Great and fast service performed as well. Highly recommend to anyone. Great customer service.
Reviewed Jan. 6, 2022
Made appointment for 1:30PM, arrived early was told be just over an hour to mount (2) two tires. I advised I would wait. Three hours later walk to counter. Was advised they had neglected or forgotten about my car and they would start! I walked out. No sorry, no apology, etc. Customer service is not part of this business!!!!
Reviewed Jan. 6, 2022
I have owned cars for over 30 years. The service at the Murrells Inlet Mavis Tire was the best I have ever encountered. I had two cars worked on recently - a full tire replacement and alignment on one and a oil change and tire rotation on the other. They were very knowledgeable and performed excellent work. I will definitely go there for future car maintenance.
Reviewed Jan. 5, 2022
The employees were professional, especially the manager, everything they told me was right on time. I would definitely go there again, the tire I bought was not in stock, so early in the morning they got the tire. Mounted it on my car.
Reviewed Jan. 4, 2022
Treated my car and my time with respect. Excellent service! The facility was clean. They were quick. The parking lot is clean and accessible. The waiting room had a TV and it was pretty quiet. My stay was comfortable. Have a great day!
Reviewed Jan. 4, 2022
Job Was done quickly, and staff were helpful. The workplace was clean and organized. Work was done efficiently. Staff informed me on future needs for my vehicle, and offered services I wasn’t sure I needed. It was a great experience today! Thank you Mavis in Beacon.
Reviewed Jan. 4, 2022
My experience at Mavis was excellent. They were very friendly, fair and had timely service. I would definitely recommend them to anyone and would return if my car needed service. Scott was fantastic and trustworthy. They even fit me in last minute on New Year's Eve when they were already super busy.
Reviewed Jan. 3, 2022
I've been using this store to service all of my vehicles, even though the name has changed the quality of service has not. The managers and customer service support team has always treated me and my family like we were their own family. It's been an amazing experience using their service. Thank you Mavis Tire team on Bradly Park way Columbus, GA.
Reviewed Jan. 3, 2022
Very professional manager and tech person. Showed me my problems and my options. Did what I wanted done and very satisfied with the service. Service was done in a timely manner. Didn't have to wait long to have my vehicle brought into the bay to fix my problems. I would recommend this station to any family member or friends.
Reviewed Jan. 3, 2022
Highly recommend Mavis. Service has not always (as with anyone) been without a hitch or two but always settled to complete satisfaction. Will confidently remain return customer. Customer service is not an easy job but they seem to have found the answer....
Reviewed Jan. 3, 2022
This guys are always a constant help I’m trouble when it comes to my car. They work it in a timely manner and always do great work. I would recommend to anyone. Especially single women who don’t want to be taken advantage of.
Reviewed Jan. 3, 2022
During the pandemic and low staff, I managed to get my flat tire replaced at a reasonable price. The staff was very friendly and ready to solve and tire issue I had. The service representative greeted me with a smile, they also applied discounts toward my purchase.
Reviewed Jan. 1, 2022
I was very satisfied with the service I received when I had to purchase 2 new tires. I originally went in for an oil change. The tech inspected my tires while the car was on the rack for the oil change when he noticed the poor condition of my two front tires. He asked me if I wanted to see what they looked like while the car was up in the air on the rack. I said sure. I was totally shocked at how worn and unsafe they appeared. I thanked him for his professional observation and graciously purchased two new tires. I would definitely recommend to friends and family.
Reviewed Jan. 1, 2022
Every time I’ve been to Mavis the experience is the same. And ALL good. From the greeting to timing to communication to price. Never stress, never late, never more than expected. Often less!! I am a fan. Moving to Florida and hope I find a place as good.
Reviewed Jan. 1, 2022
Guys did everything to help me out. Even with limited staff for that day they still squeezed me in and got me serviced in the amount of time they said. Guys are always top notch. This was my 3rd vehicle I brought and will continue to bring them all.
Reviewed Dec. 31, 2021
Over the years I have spent thousands purchasing tires for 3 different cars and brake work. Had an instance in the past where I was quoted the wrong price for tires (was charged $100 more than the quote) and they admitted to the error but didn’t honor the price. Instead gave me 2 free oil change services which while disappointing I agreed. Today I had an appointment to have my Jeep tires rotated. I always rotate all 5 so made sure they were aware of this while making the appointment, when dropping the Jeep off and asked for confirmation that all 5 had been rotated when picking it up.
My wife picked it up and didn’t know what to look for but I always make a mark on the back tire to ensure it was moved. When she came home I checked and nope the tire was in the same spot. All they did was a front to back rotation, which is not what I asked for nor told I received. Called and spoke to a technician who admitted to the error, but only after I told him about marking the tire. He said he would have his manager call me to discuss but that call never came. I will be taking my business, and other family members business, to a new place that offers honest service practices.
Reviewed Dec. 31, 2021
We brought our Camry in for tpms replacement. The staff diagnosed which one needed to be replaced and noticed our rear brake pads were in need of replacement. We did both at a great price and Marcus was outstanding to work with, and made the process super smooth!
Reviewed Dec. 31, 2021
Ethan and Roger were the ones that did my tires I believe and they did great, Victor did a great job at managing them making sure everything was on time and they even finished sooner than I had hoped, great job! 10/10 recommend.
Reviewed Dec. 31, 2021
Salesperson very knowledgeable and helpful in choosing the right product for the car. After selecting the tires that was recommended, we discussed having the engine serviced while the car was there. I requested that all the fluids be checked and have the oil and oil filter change. I was called.
Reviewed Dec. 29, 2021
Great service. Very professional and affordable. They have fast service and they're committed to excellence. I brought my car there to have a tire replace and they were able to find the same tire. No down payment until the job was done.
Reviewed Dec. 28, 2021
Leaving home I noticed one of my wipers was falling apart. On a whim I stopped in to get new ones installed. From the time I walked in the door, I was on the road again in about 5 minutes. Ya gotta love this place!
Reviewed Dec. 27, 2021
Maggie up front was kind and diligent in her work. Made sure I knew everything and gave an accurate estimation of price. Got done in a timely manner and waiting area is very comfortable, convenient placement as well if you don't feel like waiting. There are plenty of places to lounge and eat within walking distance and well deserves a 5 star review.
Reviewed Dec. 27, 2021
Everyone was great and honest with me about my car. Timely as well. I appreciate the prompt and efficient service and the professionalism of the staff. My car needed work. They were sure the dealership should cover and they were honest with me about that.
Reviewed Dec. 27, 2021
Got four brand new tires for my car. My experience with Mavis was professional and well trained service. They were very helpful and I would refer Mavis Tire Company to a friend or anyone looking for good quality tires. I love my tires. Happy I went to Mavis.
Reviewed Dec. 25, 2021
I came in for a new battery and the mechanics found issues with the passenger control arm and the bushing. I brought it in later that week on an early Sunday. The customers just kept coming in and they got so busy. In spite of that they told me (and showed me) what was wrong and were able to order the parts and fix everything that needed to be fixed. When I left I could feel the difference! Thank you guys, Ramon and Vic (not sure of the name. He was the manager on duty) for a safe ride.
Reviewed Dec. 24, 2021
Excellent Managers and Mechanics. Other shops personnel seem to come and go, once I establish a relationship then no longer work there when I return with more business. Please try to retain these fine people at your Commercial Drive store, because I will return.
Reviewed Dec. 23, 2021
I have always had good service. I can call and need to get in soon and they will always find time to fit me in and to check out my concerns. When work needs to be done it is always done as promised or before. Friendly staff and very competitive prices.
Reviewed Dec. 23, 2021
This is my first experience with Mavis. Not only did they have fair prices, but they were courteous, and timely. I drive a Mercedes so people normally try to over charge me. I will definitely be back. I would highly recommend this place.
Reviewed Dec. 22, 2021
Very professional staff, great prices, the work was done earlier than expected and they went out of their way to make sure my vehicle was safe. I will absolutely be going back for regular services after having such a wonderful experience with them.
Reviewed Dec. 22, 2021
Staff is always courteous and professional. Always exceeds expectations. Facilities clean and comfortable. Couldn’t be happier with my experience. Never go anywhere else. Not close to where I live but worth the drive. Send all my children and friends there to have their cars worked on.
Reviewed Dec. 21, 2021
Recently, I needed my brakes repaired on short notice. I was delighted to make an appointment online for my local Mavis for the next morning. The customer service was excellent and I'm very, very pleased with the results. I was pleasantly surprised by the entire experience!
Reviewed Dec. 20, 2021
The manager and staff there are very efficient. It’s a great, friendly and pleasant atmosphere there. The time of wait communicated to me was just about spot on. The overall process for me was great and the work was done correctly!
Reviewed Dec. 19, 2021
I brought my car just for front brakes change and I ended up with a transfer case in 2 pieces. I contacted district manager in the Glen Cove Forest Avenue location. His name is Cesar. He said that was my problem. I explained to him when my car went to his shop no sounds perfectly fine. and I sent pictures of what they did but still with a rude answer he said that was my problem and hang up the phone.
Dear Noelia, we are so sorry for this issue you are experiencing with your transfer case. The Regional Manager, Caesar, investigated your case thoroughly and confirmed the only items our team touched were your front brake pads. This transfer case is located in the center of the vehicle and we confirmed that none of our technicians were working anywhere near this area. We are very disappointed to hear Caesar was rude in any way as that is not acceptable. Our policy is to treat our customers how we would want to be treated! We again truly apologize and sincerely hope you will consider visiting us in the future for your car needs.
Reviewed Dec. 17, 2021
I went into the shop with a tpms issue, at first I thought the man behind the counter was trying to get more money out of me. But then he said, "Let me try something," he tried it, it worked, and didn't even charge me. I guess he wasn't trying to take my money. There are good honest mechanics left in the world. I highly recommend Mavis on Broadway in Saratoga Springs. Thank you sir.
Reviewed Dec. 17, 2021
I was very happy with the experience after bringing my truck in for service. The customer service team was excellent from top to bottom and helped me out. They were not pushy for any unnecessary things. We will be coming back in the future!
Reviewed Dec. 17, 2021
Alex did an amazing job!! Price was great and the time I spent there was definitely less than what I was told. Was also informed of other issues that might arise. Everyone was courteous and the store was clean. Five stars all the way!!
Reviewed Dec. 16, 2021
I needed a Tire Sensor replaced for my vehicle and Mavis was the most reasonable place to go. The shop is clean and the customer service is excellent and job was completed within a reasonable time. I would recommend Mavis to all my family and friends. Good Job.
Reviewed Dec. 15, 2021
I’ve been going to this particular Mavis for years. I’m a welder, so I understand blue collar work and how tough it can be at times. The guys here are top notch and take good care of my baby. Very happy customer over here!
Reviewed Dec. 15, 2021
Everyone knows how valuable a trusted mechanic and shop is to your peace of mind and to your wallet. Mavis of Waycross has earned my trust through consistent excellent service. Professional, courteous, thorough, and knowledgeable. I would send anyone there without reservations.
Reviewed Dec. 15, 2021
The 2 times I have dealt with this business has been extremely satisfying I have recommended this business to all my friends and family. Great prices and will beat any competition in this industry. The store that I go to the employees are very nice and courteous and experienced in their knowledge of the needs of the customers.
Reviewed Dec. 12, 2021
Very good customer service. The guys are very caring there and they take very good care of the customer's vehicles. I highly recommend Scarsdale New York Mavis Tire store. The guys at the front desk and the ones that fix your car are very honest and hard-working reliable man.
Reviewed Dec. 11, 2021
First time at Mavis. Can’t be beat prices on tires!!! Clean store, no pushy employees. Anthony store manager was knowledgeable about my high end vehicle!!! I will definitely return to this store for my other cars repairs!!
Reviewed Dec. 11, 2021
Had new tires installed and oil change and alignment, had a limited window during the day and they got me done early with time to spare. Awesome job. Staff is super friendly and helpful and honest, no ** or fake promises, did what they said they would do and worked out great. Thank you.
Reviewed Dec. 11, 2021
I’ve been going to this place since it was called STS. Service is second to none! Definitely recommended! Very nice staff and place is always clean!!! Check it out. They will handle and take care of whatever you need. Never had any issues whatsoever.
Reviewed Dec. 10, 2021
I walked in a bit depressed. But after I left I was confident. The staff were awesome! They made my vehicle look and feel like new. The atmosphere here is like no other. Heizer is the man. No questions asked.
Reviewed Dec. 8, 2021
I will continue to give my business to Codi and Mavis because of the excellent service and fair pricing. There are no surprises. Codi truly puts good into the world by helping others. Thank you for providing a service that keeps me and my family safe on the roads.
Best,
Leah
Reviewed Dec. 8, 2021
If you're in the ISLIP/Bayshore area and you need work done on your car. Stop in and see Eric and his staff. They are top notch when it comes to customer service and taking care of your needs. They get you in and out in a timely manner so you are not waiting around all day. I will not take any of my cars to another shop as long as Eric is in charge of that store.
Reviewed Dec. 7, 2021
Updated on 12/08/2021: This is the email I received today. Really what is really going on with this company? My appointment was canceled by Mavis Tires.
Order Number:
Date: 12/07/2021
Maintaining your vehicle and keeping it in good working order is important. Feel free to reschedule your appointment at your convenience. RESCHEDULE. We look forward to serving you!"
Original Review: One hour before my appointment this morning I received a call that my appointment is canceled due to the tire machine out of order and it would be weeks before it could be fixed. I asked if I could get the tires from another Mavis tire in my area, there are at least 5 shops in a 25 mile radius. The Manager say this tire has been discontinued. "Machine down or discontinued", I asked. "Both," he said. I ordered online and set up the appointment. Why was this allowed? I replied, "Customer service has changed but no offer to buy tires in my size to make a sale at another Mavis location." No effort to make the customer happy for a product that is needed. I read the 5 star reviews for this company. Not sure if they are from years ago or if location, location, location comes into play but they need to do better.
Before writing this review I called the Mavis customer service line and got the "We apologize" spin. With the, "Usually customers show up only to find out the service is not available. At least you got a call." To stay in business you must get the business right. Adopting Chick-Fil-A customer service policy might work for more than just this fast food restaurant.
Dear Alison, we are so sorry the store was not able to honor your appointment and did not give you proper notice. We have escalated this matter to the Regional Manager, Micheal, who will be reaching out immediately to speak to you! The ticket we generated in our system for you is #676269. We truly thank you for allowing us the opportunity to make this right and improve for you.
Reviewed Dec. 7, 2021
I went to Mavis to for tire patching and to check the alignment on my vehicle. The store was very busy, but everyone seemed to be operating very smoothly. I showed them the repair needed for the tire and explained why I thought an alignment check was needed. They quickly entered the work order and were able to pull my vehicle in to the shop and start working to make the repairs. The staff was very professional and respectful of my time. I will be returning to this location for services in the future.
Reviewed Dec. 7, 2021
The staff is so friendly and genuine, I felt totally comfortable going to check on a tire that was leaking air. It turned out I had scraped it against a curb and it couldn't be fixed, but they got me a new one quickly and matched the discount I received on the original tire, which I also bought at Mavis.
Reviewed Dec. 7, 2021
The folks a Mavis on Coursey are always courteous, always inform me on any sales and always treat you like family. Work is professionally done and in a timely manner. I no longer go to the dealer for anything. C. **
Reviewed Dec. 7, 2021
This location has messed up my car tremendously. I went in there for a basic oil change and the ending result is now my check engine light is on. There was no oil in my car, my battery is dead, oil under the hood and engine and my key doesn't work in the ignition. So I want my car fix and this been going on since 11/05/2021.
Reviewed Dec. 7, 2021
Service was great, quick and simple. Manager was courteous and friendly. My car was well taken care of and returned in the same condition as I left it. I will return again when my vehicle needs to be serviced next.
Reviewed Dec. 6, 2021
All I have to say is Tanya was really great, very friendly and took care of everything. Devin (I think that was his name) was also very nice. I will absolutely tell my family and friends about the great experience I had. Thank you.
Reviewed Dec. 6, 2021
They were on changing my oil in my car. Friendly understood. Didn’t push me into anything but an oil change. This is way I keep coming back not too far from my house. Highly recommend them. I would tell people where I go. It’s helpful they are open on weekends and drop off or wait.
Reviewed Dec. 6, 2021
I can't say enough about how professionally I was treated when bringing my car in for service at Mavis. Eli and his staff always explain everything needed and repair in the time or less that he estimates. I highly recommend going to see Eli and have his team perform all work needed to keep your vehicles safe. I send my entire family and all my friends to that shop.
Reviewed Dec. 5, 2021
Able to help with and answer as many questions I had on pricing. Very friendly associates. Kept me informed of service being done. Will be taking my car back for tires and future services. Highly recommend and very convenient with hours of service even open on Sundays.
Reviewed Dec. 3, 2021
Quick and fast service. Had me in and out in 30 minutes. Matt had was awesome. Got me a great deal on my tire purchase and I will be back to get more tires. The guys in the shop were polite when I had a question about my car. The one guy Mikey was quite knowledgeable and so was Matt.
Reviewed Dec. 3, 2021
I had an appointment to get my vehicles wheel alignment. Mavis took my vehicle on time, did the work, and had me out inside an hour. And the staff is friendly. I cannot expect more than that from a repair shop. Thank You Mavis.
Reviewed Dec. 2, 2021
I am from out of town up here working. On the drive up I noticed my jeep was vibrating really bad. The wonderful folks at Mavis got me in and out in no time. I was expecting a huge bill, being I'm a female and sometimes we get taken advantage of with places like this. But I was pleasantly surprised. Thank you so much!!!
Reviewed Dec. 1, 2021
Randy provided excellent service in getting our tires for us. I will recommend others to Mavis Tire. I was impressed in the time they got it looked at and had to go and get the tires. At any other time I need service for tires or oil changes I will be back.
Reviewed Dec. 1, 2021
Excellent and professional service, highly recommended for quick repairs. Clean and comfortable premises. Friendly and knowledgeable staff. I am highly satisfied with the entire experience. Do not hesitate to call them not only for your tire issues but also for state inspections and any othe car problems.
Reviewed Dec. 1, 2021
Good job, respectful, great service, good prices. I would send friends there. Manager is a good egg. The service dept. seems to have a good crew. Hard workers. I will be bringing my other vehicle to get tires put on it.
Reviewed Nov. 30, 2021
Outstanding Manager in Mavis in Covington GA...his name is Lee. I have four different vehicles I bring there for a variety of reasons, tire related...brake related, overall mechanical needs and Lee listens to my complaints, and offers solutions without trying to sell me services I don't really need. Rare type of manager.
Reviewed Nov. 29, 2021
Mgr and staff were very informative and professional. They communicated well and did what they said they would. I had a small issue after I left and they helped me out. I will return for sure. Plus it is close to my home.
Reviewed Nov. 29, 2021
Always courteous, nice, honest and accommodating. Carlos and staff are on point and do their best to get you in / out within the time frame they have told you. I recommend them wholeheartedly and encourage people to use this location as well.
Reviewed Nov. 29, 2021
Nick and Dorian are extremely polite, professional, caring, and knowledgeable. They really show how much they care about the work they do. They came to my home to jump my car battery when it died--most places wouldn't do that! Customer for life!
Reviewed Nov. 29, 2021
The staff and service was outstanding - prompt and professional- very friendly and informed- I will get my future services done at this location. I believe the front desk employee name was Valerie and she was exceptionally pleasant. I would recommend this facility to anyone to have their vehicle maintenance and services.
Reviewed Nov. 27, 2021
I had a tire in the sidewall of my tire and was not sure if it was safe to drive. Mavis was very honest and told it most likely be okay but it’s not as safe as it would be without it out it being there and if have 300 miles drive we might to replace it which they were able to do the same day.
Reviewed Nov. 27, 2021
My car was fixed in a timely fashion in the time promised at a fair price! The tires that recommended to me were mounted and balanced and reinstalled on my car while I waited! I always check there first when my car needs maintenance or repaired!
Reviewed Nov. 26, 2021
I purchased four new Goodyear Eagle Sport AS tires, size 235/55R20 and a four wheel alignment in the amount of $1054.00 on October 28, 2021 from Mavis Tires & Brakes located at 2746 Milwaukee Road in Beloit, WI 53511. When I picked up my vehicle later that same day, unknowingly to me there would be several issues that would be discovered in the next several weeks due to the poor service provided by Mavis Tires & Brakes. Driving my vehicle for about a week I could feel that it did not handle as smooth as it did prior to Mavis servicing it and felt something was not right. My vehicle handled terribly, vibration and shaking over 50 mph eventually forcing the StabiliTrak system to set off forcing the vehicle to slow down to 45 mph several times.
When I pulled over to the side of the road to figure out what was going on the tire pressure sensors activated showing that the tire pressures were not inflated as required. All tire pressures were over-pressurized, with the two right tires slightly over with no major concern (right rear @ 37 PSI and right front @ 38 PSI) however the two left tires were significantly higher and definitely a safety concern (left rear @ 43 PSI and left front @ 48 PSI). When I returned home I verified the tire pressures and they were indeed too high so they were corrected to 35 PSI, however this did not make the vehicle handle any better.
I returned to Mavis Tires & Brakes on 11/10 to inform them of the issues and felt that it was a balance issue so I asked for the tires to be re-balanced and four wheel alignment be checked. When I returned to pick up my vehicle I was informed that none of the tires had wheel weights on them and when I questioned how/why this happened I was told the over-pressurized tires were likely due to a bad pressure gage on the machine and that the technician likely didn’t check the tires manually. As for the wheel weights to balance the tires I was told that they could have fallen off, but likely weren’t added or possibly even balanced so they rebalanced them at no charge.
On 11/11, I called the 1-800-757-4291 on the invoice as I was not 100% satisfied with the service received; I filed a complaint about the issues with my vehicle and quality of service provided. The district manager (Jason) for that store did return my call, we discussed my issues, service quality and I also informed him that I would be having my mechanic taking a look at my vehicle on 11/19 and that I would reach out to him when I had more information.
On 11/19, I had my oil changed and his technicians identified that three tires were the correct size 235/55R20 however the right front tire was the incorrect size 245/45R20. The diagnosis was that the incorrect tire size difference was causing the wheel to turn at a different speed, and confusing the ABS and TRAC control systems. Long term, this can damage the transfer case and/or differential due to the constant tire rotation speed difference. In my mechanic’s professional opinion, the vibration may have been coming from the transfer case and recommended replace the tire with the correct size and re-check the transfer case. If the vibration is gone after tire size replaced, my mechanic recommended replacing the transfer case fluid as a precaution in case it was overheated.
Based on my mechanic’s diagnosis I called the district manager (Jason) and left a voicemail who didn’t return my call so I then called Mavis Tires & Brakes to talk to the store manager and explain their error. The store manager verified that they had the correct tire size in stock at the store so I returned to the store later that day with supporting paperwork from my mechanic. They did change the 245/45R20 tire to the correct tire size 235/55R20, re-balanced all four tires and re-checked the four wheel alignment at no charge. When I picked up my vehicle before close the store manager stated that her master technician drove the vehicle and all seemed fine but could not verify where he drove the vehicle or at what speed.
After I left Mavis Tires & Brakes I drove to the interstate and although the tire size had been corrected and the vehicle felt better, once the vehicle reached 50 mph I immediately could tell that the issue was not resolved. I drove about 30 miles at various speeds, at the higher speeds the vibration and shaking was again terrible and I still felt like it had a balance issue.
On 11/20, I returned to my mechanic to have the transfer case fluid changed as a precaution and tires checked for balance due to the vehicle handling and excessive amounts of weights added by Mavis Tires and Brakes. All tries had excessive amounts of weights, one tire with about 5 oz. of weight and my mechanic’s machine immediately wanted more weight added so his technician stripped all the weights and re-balanced within specification. My vehicle now handles smoothly just as it did prior to Mavis Tires & Brakes servicing my vehicle. I returned to Mavis Tires & Brakes that same day to share this information with the store manager, I told her that their equipment was either out of calibration or has other apparent equipment issues and she acknowledged that the store had calls in for maintenance on several pieces of equipment.
I also informed the store manager that I would be contacting the district manager again (Jason) leaving another voicemail to return my call to discuss the issues and reimbursement of $157.73 for services incurred from my mechanic to correct vehicle issues directly contributed by Mavis Tire and Brakes services provided. The district manager has failed to return my messages left on 11/19 and 11/20. When I returned to Mavis Tires and Brakes on 11/23 to get more information on the district manager’s last name there was a sign on the door stating “We are closed until further notice, sorry”. As 11/26 I have had no messages returned or been able to get in contact with any representative from Mavis Tires & Brakes located at 2746 Milwaukee Road in Beloit, WI 53511.
Dear Michael, we are so sorry to hear of your hardships at our Beloit location. We did find a ticket in our system to the Regional manager, Jason, and have updated it to reach out to you immediately. Your ticket number is #** and you will be hearing from Jason today on this! We truly appreciate you allowing us the opportunity to improve for you.
Reviewed Nov. 24, 2021
I got screwed out of an appointment for a state inspection by a nearby service center, and the manager at this Mavis got me in the same day and was done faster than I could have hoped. I would HIGHLY recommend this Mavis location and the courtesy and respect they deliver their customers.
Reviewed Nov. 23, 2021
Great job!! My 3rd time being at this shop. I would recommend this place for all your car needs!!! All the customers I saw in there were treated well and respectful!!! When I pulled up the mechanics were ready to help with my car repairs…
Reviewed Nov. 23, 2021
I dropped my car off for a walk-in appointment to get two new front tires. The process was super easy. I did get a call about 2 hours in to say that the tire that they had originally told me they had, they didn't actually have, but they got me the next best tire in stock and even gave me a discount for the inconvenience. My car is ready about 30 minutes after that call. Everyone was kind and helpful and I think my matter was resolved in a timely fashion! I will be back.
Reviewed Nov. 22, 2021
Mavis always fits us in and does a great job. We’ve used them for years. They are reliable and reasonable in their pricing. Their estimates are accurate with time and costs. I highly recommend them for car service. We have never been disappointed.
Reviewed Nov. 21, 2021
Everyone at Mavis was nice and friendly and went above and beyond the call of duty to provide great customer service and assisted me with different payment options. Also made sure they explained all the different services in great detail and made recommendations on car maintenance before traveling out of the state.
Reviewed Nov. 20, 2021
I visited this shop for my car oil change. Rabeen was very helpful and delivered as promised. Will recommend my family and friend to Mavis. Another time I took my Hyundai Elantra for Tires Balance and Wheel Alignment and they did an excellent job! Thank you all!
Reviewed Nov. 20, 2021
Service was prompt and right on the money.... I would recommend Mavis Discount Tire to anybody who needs to get in and out without any hassle. The quote was accurate and workers were very polite. I will be giving them more business.
Reviewed Nov. 20, 2021
I Spent about $500 on this set but these tires keep losing air every few weeks. I have to constantly stop to put in air. This is very unsafe and disappointing. Plus one of my them popped. I have a warranty. They did replace it but overall not worth it.
Dear Kemi, we are very sorry to hear that you are experiencing an issue with your tires holding air. We are eager to get the vehicle back in to have this checked for you immediately as there are many possibilities of what could be causing a slow leak! We would love to speak to you to learn which tires are losing air, which location you visited and locate your invoice so we can begin to posture a resolution. Please call us at 914-984-2500 option #2 and reference your ticket number 671085. Thank you for allowing us an opportunity to improve for you!
Reviewed Nov. 19, 2021
The customer service was fantastic! I really appreciated how communicative the entire team was. Highly recommend Mavis! They explained exactly what was happening with my car so that I could understand.
Reviewed Nov. 19, 2021
Thank you Johnthan and Michael for the amazing service. My car feels brand new! I would definitely recommend this shop to all of my peers. Quick service and wonderful staff. I left the shop with ton of confident that my car will be good.
Reviewed Nov. 19, 2021
Professional and friendly staff. Time and service as communicated. I would definitely use this location again. I’m very happy with the service and my car runs better than before. Thanks to Jeremy and his team. Mavis is an amazing company.
Reviewed Nov. 18, 2021
Great fast service and excellent prices. The staff is nice to work with. Brought my truck in this morning and was able to get everything fixed in a timely fashion. Facility is clean and comfortable, covid protocol is followed. Would recommend Mavis for tires and many other services.
Reviewed Nov. 18, 2021
I have been coming to this location for over a year now and get terrific service every time. John at the front desk is super helpful with keeping me updated and getting my vehicle worked on in a timely manner.
Reviewed Nov. 17, 2021
Scott is great, very personable. This is my third time to use Mavis Tire. Each time they have gotten the job done in a timely manner. They are very professional and trust worthy! I plan to use them more in the future.
Reviewed Nov. 16, 2021
It was my first time going to this shop and I got 4 new tires and an alignment. They were extremely helpful without being condescending. Their prices are the best I've seen and they worked within my budget limitations. They won't try to sell you anything you don't need. This will be our go-to shop from now on.
Reviewed Nov. 13, 2021
The staff at Mavis Discount Tire have always been good to me. They are fair and honest. The work is done when they say it will be done. No hidden charges. I will definitely be back for sure! Love that they are right around the corner. A great friendly neighborhood tire place.
Reviewed Nov. 13, 2021
Website showed me exactly what I needed. Shop was responsive and called me when the tires arrived. They were fast in processing the order and delivered the car at the promised time. Neil was helpful. Overall shop was clean and maintained the required COVID guidelines.
Reviewed Nov. 12, 2021
I have been using Mavis for years and have been happy with your service. Your technicians are first class and are knowledgeable. The only problem I have is that your inspection machine is constantly inoperable. Aside from that I am really committed to using Mavis Tire in the future but please get the inspection machine fixed.
Reviewed Nov. 12, 2021
Mavis is always willing to help. Curtis took his time to quickly fix my battery cable connector because my other car was in the shop getting worked on. Everyone there is nice. They even give veterans a discount. They take the time to listen to concerns.
Reviewed Nov. 12, 2021
I am more than pleased and definitely recommend everybody to take their vehicles to Mavis for any kind of brake work needing done. They are fast, accurate and an extremely friendly crew! I recently had work performed by them and found their prices far more competitive to the other shops I have called in Amarillo.
Reviewed Nov. 11, 2021
Oil change was done in a flush, less than 30 min and the staff was as always top notch. From the time I got in to the time I left less than 30 min, I was made to feel like I was family and the family was going to take care of my car. That's why I always keep coming back.
Reviewed Nov. 11, 2021
I have dealt with Geremy, Steve, George and Tom in the past for the servicing of my vehicles. They are always very courteous, helpful and knowledgeable. I have never had any shop align and balance a car as well as they do. Highly recommend the shop. Price no is extremely competitive.
Reviewed Nov. 10, 2021
Quick appointment and quick return of my vehicle. Tires were in stock and ready to go. The service area was clean and work was performed as requested. Everyone was friendly and courteous. Even after I dropped my vehicle off, there was something I forgot to inform them of. They took my phone call with no issues at all and addressed my concern.
Reviewed Nov. 10, 2021
As a personal car service driver I depend on my car to get passengers safely to their destinations and with this Mavis, I have no concerns of the maintenance of my car or the pricing of the work. The mechanics go as far as to discuss causes and remedies never suggesting anything not actually needed.
Reviewed Nov. 10, 2021
Excellent staff, these guys make this particular location trustworthy. Professional, knowledgeable, and the facility itself was in great shape. My new Cooper Discoverer tires were installed correctly, new valve stems, balanced, aligned, all of my reminders were reset. I felt like they took great care for my Van while I left it in their care.
Reviewed Nov. 9, 2021
It was a pleasure to deal with these people. I felt I got their complete attention and the best deal around, I am going there again to grab their next deal on tires, it was all good and I would send any friend or relative to take advantage of good service and a good deal any time.
Reviewed Nov. 8, 2021
Great experience at Mavis in hopewell junction. Consistently less expensive than my dealer, timely service. Honestly just convenient and more competitive price and service than my dealer. I do basically all my vehicle repairs, tires, brakes everything with the exception of standard maintenance at Mavis.
Reviewed Nov. 8, 2021
Nice people and very professional. Had 4 tires installed and had no issues. Very fast and great communication. Checked all my fluids, asked about my truck and I had an issue under the truck that I wasn’t aware of and they showed me the issue so I could get it fixed.
Reviewed Nov. 7, 2021
Matt at the Lanoka Harbor store has been excellent in helping me get 3 of the family cars outfitted for tires before winter. Highly recommend!!! Got us in and out even when he was short staff. Tires installed and torqued correctly. Car was clean as it was when dropped off.
Reviewed Nov. 7, 2021
Recently had my tires changed and the professionalism and courtesy that was given to me was incredible. The shop was clearly busy and yet within an hour I had received a call that my tires were swapped and I could come pick up the car. To not damage the interior of my car they had bagged each of my old tires as I requested to take them with me which I found to be an amazing service as to keep my backseat clean. I would definitely recommend to anyone needing automotive work to use Mavis.
Reviewed Nov. 6, 2021
Working with Chris was great. The tires I had ordered ahead were ready to go. He clearly communicated all my warranty and payment options and explained how prices are kept low. My car was ready with all 4 new tires installed earlier than expected, which was great. He even gave me a teacher discount, which I hadn’t expected.
Reviewed Nov. 6, 2021
I was having a sensor issue with my car and needed tires. I went to my dealership, spent 9 hours and $2000 and my sensor problem was not fixed. David was in my work and heard my dilemma and said if he could be of help bring her by. Well I did and he found the problem, ordered the parts overnight and had me back to normal at a reasonable price. Then yesterday another sensor went off and I went right to David. He fixed the problem with a new part in 20 minutes at a reasonable price again. As long a as he works there I will continue to give them my business. They go above and beyond, with exceptional service and making you feel special at the same time. What a great asset for this company. I tell everyone about them.
Reviewed Nov. 6, 2021
The team at Mavis were all friendly and courteous and answered all my questions concerning a recent flat tire I had. The replacement was quick and easy. I left my rim and was able to have it put on the car the next day.
Reviewed Nov. 5, 2021
The guys that work there are totally awesome and helpful! Highly recommended. They explain everything and try to get you the best deal to accommodate you! The customer service is great and didn’t have to wait long at all for my oil to be changed.
Reviewed Nov. 5, 2021
Andrew was amazing, friendly, courteous, professional and contacted when done with car and was a pleasure to deal with. He also told me how much all would be done in time frame and seemed to care about pleasing the customer.
Reviewed Nov. 5, 2021
The staff is always helpful & courteous, prices are low. However appointments are not always exact, mainly some emergencies come in ahead of you! I bought tires here for approx. 25 years for my Mercedes Benz 190E, MB ML320 and Audi A4 2009, as well for my Chevy HHR 2007.
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavistire.com


