Mavis Discount Tire Reviews
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About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Mavis Discount Tire Reviews
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Reviewed Nov. 3, 2021
Mavis is near my workplace, so I went there after I had a flat tire after work. Several of the Mavis employees quit that morning, but the workers that were there were very helpful. They initially replaced the wrong tire, but when I told them, they compensated me fairly. I plan to go back when I get a new set of tires in a few months.
Reviewed Nov. 3, 2021
Made an appointment with STS for oil change and car inspection. They were very informative and service was good so I brought my other car and they were able to fit me in and was done in a timely fashion. I would recommend sts!
Reviewed Nov. 3, 2021
I always have a great experience at our Ithaca Mavis. Ken is kind, trustworthy and professional. I feel well taken care of and valued as a customer, whenever I call I’m able to get my vehicle in within quickly. Thank you Ken and Mavis!
Reviewed Nov. 3, 2021
The Mavis McGinnis Road Suwanee team did a great job getting me in and out in the time frame I required and the price was very competitive. My tire pressure light came on after leaving and they were very helpful checking and resetting the light.
Reviewed Nov. 2, 2021
I am one who, normally, only takes my car to the dealership for oil changes (it's not a free service there, but I trust them, I guess). I’ve been using Mavis in Macon, Ga for about a year now. Services are always done within or better than the time frame estimated. The employees are kind and knowledgeable and have helped me feel comfortable, making them trustworthy to me. Prices are competitive, even if all the numbers are expensive, lol. As a single female, it’s nice to be able to feel I can trust a service center. Thank you for doing that. Great job!
Reviewed Nov. 2, 2021
The Gentleman staff there was very personable and nice! Easy to talk to. Easy to explain my issue to them and they completely understood and worked as a team to solve it not just in my car but the other Cars that was there. They all did a amazing job.
Reviewed Nov. 2, 2021
Mike was very kind & courteous in his customer service. He kept me well informed about the progress of the work being done to my car & was very conscientious of the total cost for me. I would definitely return to Mavis Tire & Brakes for my car service while Mike is there & recommend him to my family & friends!
Reviewed Nov. 1, 2021
Fantastic customer service. Timely service. Quality work. No issues scheduling appointment. Thoroughly explained other areas needing attention on my vehicle. Will recommend this Mavis to others and will return to the Loganville, GA store in the future for tire service.
Reviewed Nov. 1, 2021
I sent the wrong review for Munro, but Mavis Discount tires is amazing too! Great customer service! I appreciated all the advice with purchasing the right tires! I will definitely back for those all weather tires when summer returns! Everyone at the Mavis store I visited was so helpful! Give 'em all that Christmas bonus!
Reviewed Oct. 28, 2021
Great staff with fair prices. Would recommend Mavis to anyone. Was on trip passing through and had blow out and fast friendly service and great price on tires and total line up so if needing tires for this is a outstanding place.
Reviewed Oct. 28, 2021
I would definitely recommend Mavis Tires to friends. They are friendly, professional & number one in my book! They provide super service & definitely fast! They make you feel at home while you wait! You can call ahead & get set up before you arrive! That way there is no waiting to fill out information! Good guys!!
Reviewed Oct. 28, 2021
Roger and Corey were friendly and knowledgeable. Repair was performed quickly and correctly at a fair price and in a timely manner. I was very pleased with my first experience with Mavis Tire. I will be back with any future needs.
Reviewed Oct. 28, 2021
On a Sunday morning I was Traveling from Texas to Biloxi I had a flat tire in Denim Springs. I was towed to Mavis Tire where they were waiting for me. They had to order my tire so I had to get a rental car to get to Biloxi. Was called Mon at 9am that my tire was in and my car would be ready for noon!!! They were very caring and professional. THANK YOU.
Reviewed Oct. 27, 2021
The facility was clean. The employees were friendly and courteous and provided prompt service. They were very detail oriented regarding the condition of my vehicle and offered suggestions in terms of preventive maintenance. I will not hesitate to take my vehicle there again to be serviced.
Reviewed Oct. 27, 2021
I came in for an inspection and they were very thorough with finding the problems with my vehicle and forthcoming with how much it would cost and what needed to be done. Very friendly service, I would highly recommend these guys any day.
Reviewed Oct. 26, 2021
I'll always come here for tires and alignments as long as that crew is there. Dàn was a great help with finding the tires that I wanted. Overall very happy. And have been every time I have gone to this location.
Reviewed Oct. 26, 2021
I would recommend this particular location to anyone that is local.
Reviewed Oct. 26, 2021
Blew out my tire. It was replaced along with another one that was a bit bald. They were fast and communicated everything well. Sarah did a fantastic job. The only problem, I bought tires there last October and have had to replace 3 in the last year because they go bald within a few months of being placed on the tire. Thankfully I paid for the warranty.
Reviewed Oct. 25, 2021
I came in needing two front tires. The gentleman taking care of me looking up the prices and gave a quote. And 20 minutes later they had change my tires and balance them. They called and I was ready to go. The service was quick and customer service was great. Thank You.
Reviewed Oct. 24, 2021
The team at the Mavis location in Deerfield Beach was terrific. Friendly, courteous, and always working hard. They took care of my car in a timely fashion and did a great job at a fair price. I plan to continue having my vehicle serviced there again.
Reviewed Oct. 23, 2021
Quoted a price for 4 tires. The tires came in within couple of days. They were replaced within time window promised. Great service at a great price. The salesperson was knowledgeable and entire transaction was very pleasant. The survey was difficult to complete; it was not as easy as the tire replacement process.
Reviewed Oct. 22, 2021
I have gone to Mavis on a few vehicles, I have had very good service and car fixed correctly. Very friendly staff and good mechanics..Would recommend to anyone. They are also workable on prices. Lets the customer decide what they want to pay in price wise what options they have.
Reviewed Oct. 21, 2021
Work got done early. Manager Jason made sure all questions got answered. It was a pleasure getting such personalized service. So many times I have arrived at a similar place and been made to wait for my car. Best experience yet in Savannah!
Reviewed Oct. 21, 2021
I use this service shop to handle all of my car needs. I have used them for many years. I choose to do so because of the people who work there. They are competent and extremely willing to assist even if I show up without an appointment. Vich and Kurt are very eager to make sure I know exactly what is necessary to repair my car.
Reviewed Oct. 20, 2021
Rudy is a guy that knows what he’s talking about. Came in looking for a bunch of work, 4 tires, front and back brakes, and an alignment, and he spent 15 minutes with me going over all of my different options and what would be best for me. Made it effortlessly easy for me and highly recommend checking him out in countryside.
Reviewed Oct. 20, 2021
I have been there a couple of times and have spoke on the phone with Richard. He is beyond helpful and friendly. He is always smiling and goes the extra mile. I will definitely recommend this place to my friends and I will most certainly do all my business at Mavis, based on my recent experience!
Reviewed Oct. 19, 2021
Greg and Jeff are the best. They always have my car serviced either on time or prior to the time told to me. The work is excellent and the price is always reasonable. I take my cars nowhere else to be serviced.
Reviewed Oct. 18, 2021
Mavis Discount Tires have always been the place I go for my car routine maintenance and each time I visited, they always professionally provide exceptional services. Today, I went for my oil change as usual, and the receptionist (**) at 221 S. Woodbourne Rd. Langhorne PA, did a great job. Everything was right on time and her services were excellent. I will always recommend this place to everybody.
Reviewed Oct. 16, 2021
Found a nail in my tire! The people who I dealt with was very courteous and very helpful! Going back to them again! I went to them with emergency with another tire just before closing time and they put in to take care of a tire that was flat cause of another nail! I was blessed that night! The management were both helpful in both situations! They were great!
Reviewed Oct. 16, 2021
My tire pressure electronic gauge showed low psi so when I stopped to put air in the tire I saw there was a screw in the tread. I went to Mavis in Palmyra and was in and out within 10 minutes. The charge was less than $20. I took a business card from the counter, thanked them for being so friendly and I will recommend them to my friends and co-workers.
Reviewed Oct. 15, 2021
Great customer service, great prices.. They really treated me right while I was in a bind w two flats. I recommend them highly. They gave me a great deal and were very kind and accommodating. I’d recommend them to a friend.
Reviewed Oct. 15, 2021
Great experience with Eugene and Q. Highly recommend. Great service. Customer service is excellent. Service time is quick and best rates possible. Glad I brought my truck here. Eugene was polite, very thorough and highly appreciated. Mavis is the place to go!
Reviewed Oct. 15, 2021
The team at Mavis always takes very good care of my car and treats me fairly. I really like this place. I've been there several times for various reasons and I know that I will go back. Prices beat other competitors. Never any pressure or concern so I can go there with confidence.
Reviewed Oct. 13, 2021
I had a different Mavis tire that was closer to my work but they never pick up the phone. I so happen to see a different Mavis thought let me try them. Steve answered was very helpful and gave me a quote on some tires, made a appointment for me, went in and Justin was great. His whole team was great. They found some problem. Justin let me know and they got me back on the road. I definitely will be back to this Mavis tires
Reviewed Oct. 12, 2021
I made an appointment to have my oil changed and tires rotated. My vehicle was taken back in a timely manner. I waited for my vehicle to be serviced. The waiting area was clean and comfortable. An issue arose when changing the oil, evidently, when removing the oil filter, the casing broke. The issue was resolved immediately.. Customer Service was professional and courteous.
Reviewed Oct. 12, 2021
An hour ago. NEW. As a person who worked as an essential worker during the pandemic, being short staffed is totally understandable, but having to wait for almost 3 hrs with an appt (10/4/21) is pretty excessive. Not only was the wait long, but the specific tires (Michelin Premier LTX) I made an appointment for were not delivered on time so I had to settle for the Michelin Defenders T+H that they claimed to be on stock. About 1.5hrs into the appt, I was told only 1 of the 2 tires were on stock and I would have to wait for someone to pick them up at another location. If your inventory is not reliable, I suggest you check if the tires are actually available at your shop before you try to sell it to someone. So that would conclude a pretty crappy first time experience at this shop? Nope.
The following day my air pressure light came on so I called the shop & spoke with Manny who asked me to bring the car in. I had to leave work early since they close at 6p and I work in Union Co. I bring my car in at 5:52p & get my keys back to me at 6p. Pretty fast checkup, huh? I was told my tires just needed to recalibrated. I guess it didn't do it on its own while I was driving. Solved! Right?! Nope. My air pressure lights came back on the next day & I had to leave work early again just to be turned away. This time, I was told it probably had something to do with my sensors, but the guy who checks the sensors left for the day. I got there at 5:17p.
On the 4th day (10/7) that I had to bring my car in is when I actually saw or spoke to Manny since the day of my actual appt. I was told it had nothing to do with sensors for Honda CR-Vs & that he will have the mechanics take a look into it. After being there for about 50 mins, it turns out they never checked the air pressure in the tires & they were at 30 instead of 33. They actually tried to claim air was leaking out of my rear tires because it had cracks (which were just cosmetic & shallow).
I asked the gentleman how he would know if air is leaking if my tires weren't wet & he told me they checked WITH THEIR EYES. (After not seeing any punctures how would you know if air is leaking through the cracks with your eyes???) He then asked if I wanted a dunk test which I replied yes & boy was he annoyed. He was just trying to sell me two more tires which I declined. So why didn't my air pressure light come on after that day if they're leaking through the [superficial] cracks??? Hmm...
Now due to their lack of professionalism & detail I decided to look over my receipt. Turns out I wasn't charged correctly either. I go in today, (10/11) to try to get credit back & during the 18 mins discussion about my bill with Manny, he was not trying to give me what was due to me, which wasn't a lot. It was $24.54 after taxes. He actually wanted to charge me more for things they did wrong!
I got the warranty for $20 (discount of $5) because the employee was trying to sell me the warranty for road side service, even though Michelin has their own manufacturer warranty, so I agreed for the discounted price. Manny tells me the employee shouldn't have done that & tried to charge me for it! I also was not honored the "appointment installation special" of $18 either. He begins to tell me he gave me the Defenders for cheaper than the Premier when the Premier is $177 and the Defenders are $172.99. And he told me the NJ disposal was $5 when it's $1.50 each in NJ. How do you not know that when you manage a discount tire store? He gave me back $9 in cash because he couldn't agree with what was owed to me.
I'm still owed $15.54 ($24.54 difference - the $9 cash I received today). Now I'm considering asking for the warranty fee back since people are having a hard time getting free service for it. For the trouble I went through for 2 new front tires, I should be credited more than I'm asking for, but reading all the reviews on Google, Yelp and BBB I won't hold my breath! I wasn't going to leave a review and just email corporate, but again, reading the reviews sounds like corporate doesn't care and they don't call back so here we are.
Dear Carol, first and foremost we apologize for this entire experience. We can understand that negative reviews can paint a poor picture of us, but please know we do care and we absolutely do connect with our customers to ensure their satisfaction. We have created a ticket for you in our system (#**) to the Regional Manager responsible for this location, Anthony, who will be calling you immediately to resolve this and regain your confidence in our company. Our golden rule is to treat you how we would want to be treated and we truly thank you for allowing us the opportunity to improve for you.
Reviewed Oct. 11, 2021
The staff that I encountered were friendly and professional. Walked in and was scheduled for a brakes and rotors check. Mechanic literally showed me the condition of my brakes/rotors and told me what needed to be done. I received a quote to replace my rear brakes and rotors. They ordered the parts, and I returned the next day for installation. Smooth process. I will definitely return for future service needs.
Reviewed Oct. 11, 2021
Zach and his team at Mavis Tire in Summerville, SC, went above and beyond when I was in an emergency. They were pleasant and courteous and worked quickly and efficiently to resolve my tire issues. I will gladly use them again and recommend them to others!
Reviewed Oct. 9, 2021
We were on our way from Florida to North Caroline when we picked up a nail in our truck. We asked around and everyone recommended Mavis. They did a great job fixing our flat and got us back on road quick. Their cost to patch the tire was very reasonable! Highly recommend them!
Reviewed Oct. 9, 2021
I went in for an oil change and it was found that had a few other issues, worn shock absorber, dirty air filter, etc. These were explained carefully to me and cost of repair quoted before I okayed the work. Staff was professional, courteous, and efficient. Work was performed in reasonable amount of time.
Reviewed Oct. 8, 2021
On a whim, I stopped at Mavis Tires & Brakes, to check on their tire availability & prices. I was happy to hear they had the brand I wanted, that the price was good & could get an appointment when I wanted. The staff was very nice & they completed the work in the time promised. Only disappointment was that although the waiting area was clean, their chairs were ratty & should really be replaced with new ones.
Reviewed Oct. 8, 2021
When your car surprises you by not starting and find the 3 year old battery is bad. Mavis Discount Tires was open and had a replacement on hand. Fast service, kind and informative staff got me on my way in less than 30 min.
Reviewed Oct. 7, 2021
Great staff. Tile is amazing. I'll always come back to here. Highly recommend this store. All employees was amazing. I love it here. Will be bringing my friends and family. They cared about all my needs and wants. Please give everyone a raise.
Reviewed Oct. 7, 2021
Had to order the new tire for my car. It was there right when I was told it would be. My car was in and out in very little time. Great job! I will be back again and will happily recommend Mavis to others.
Reviewed Oct. 6, 2021
I was impressed how hard they were working to accommodate me and others that came in while I was waiting on my car. I would hope that Mavis would hire more help here to alleviate so much work on the ones that are there.
Reviewed Oct. 6, 2021
When online to make an appointment and was able to take my car in when I arrived. Completed quickly and also recommended to rotate my tires at no cost. Would recommend to service car for all services. Prices are reasonable and they have great hours with being open 7 days a week.
Reviewed Oct. 5, 2021
Great service! Helpful and friendly staff! All around good prices and work! Can’t say enough about this place. Top of the line service every time I go. Will definitely be back if I ever need any help. #1 in my book.
Reviewed Oct. 4, 2021
Oil change was done expeditiously in the time communicated. Showroom was clean and inviting as always. Typically this is the store I come to from several miles away. Customer reps at this location is always pleasant and take time to meet your needs.
Reviewed Oct. 4, 2021
They always do an immaculate, fast, exceptional job. I had my shocks replaced in no time and they were able to fix a leak in my exhaust that no one else could fix. I am grateful for all of their skilled workmanship.
Reviewed Oct. 4, 2021
Mike and his team went out of their way to make an emergency repair on my vehicle. I will be returning there for all my truck services likes tires brakes, shocks and oil changes. The value is always good too.
Reviewed Oct. 2, 2021
On 9/28/2021 I ordered my tires on-line. I receive a confirmation on my order and later a email confirming my appointment was 10/02/2021 at 10:00. As I arrive to drop off my car (Oak Lawn, IL) I had found out something went wrong. My tires were never ordered. The Manager gave no reason and then proceeds to say, "I can order your tires now." I then asked for a telephone number to call to complain in a loud tone.
The manager then stated he didn't deal with screaming customers. AT THIS TIME I WAS FURIOUS. The manager then asked if we could talk in another area. We both walked outside and he stated to me he was not going to help me and then threatened me by saying "I am going to make this the worst day of your life." The manager then shoved his phone into my face and that set me off. He got into my personal space and I found him ignorant and unprofessional. A few special words said, NOW I'M ANGERED. Nobody should be treated that way. If Mavis Tires finds this to be good business I will never do business with them again. The manager needs to be fired.
Dear John, Mavis's culture is to treat you how we want to be treated. We absolutely do not condone this kind of behavior and have escalated this matter to the Regional Manager, Jay, under ticket number 656539. Jay will be reaching out immediately to speak with you. We truly appreciate you allowing us the opportunity to improve for you.
Reviewed Oct. 2, 2021
Excellent job. Amazing service staff was very polite and helpful. Answered all questions without hesitation. l will definitely be coming back and telling everyone I know about the amazing service I received. I brought my company truck in for an oil change. The staff went out of their way to check all the fluids and even checked the tire pressure.
Reviewed Oct. 1, 2021
It was a last minute thing, but they were able to fit me in on a busy day. They were very professional and efficient. It was nice to be greeted with a smile, listened to about my reason for being there, and then having my issue resolved. I’m very happy and will be coming back when I need work done again.
Reviewed Sept. 30, 2021
Management and shop professional, courteous, knowledgeable. Mavis will find what you need. Management calls around in order to what you’re looking for at one of their other local shops. Wait time was reasonable. Overall great experience. Definitely recommend. Manager is on top of all details and corporate Works hard so that A great customer experience Is achieve.
Reviewed Sept. 30, 2021
Rick was the employee that helped me. He and all the employees are always very nice, friendly, kind, and helpful. Very low prices. I give them a 5 star review. Everyone should go there to get their car serviced. Low prices and very friendly employees. I appreciate it. Thanks Mr.Terry **.
Reviewed Sept. 30, 2021
Excellent service once again at Mavis! New tires and was done quickly and efficiently. Never have I been disappointed with any services at Mavis, which is why they are the only ones to work on any of my vehicles. I will definitely return to this location.
Reviewed Sept. 29, 2021
Good people!! And yes, they do great work!!! Consistent with letting people what is going on with their vehicle. Staff is dependable and always willing to help you get back on the road safely. Thank you. Will come back to this Mavis every time.
Reviewed Sept. 28, 2021
Excellent service! Trust them and appreciate them with all my cars! I only found one nail but they found 2! So glad they were thorough. Friendly local shop with professional technicians. I always recommend them to my friends and family!
Reviewed Sept. 28, 2021
I called earlier in the morning and the guy on the phone said that I could bring my car in at 12pm and that it would take 1-2 hours for a change. Everything went exactly as they had predicted and I was really pleased with the way they provided the service. Plus, some of the fees were even cheaper than I anticipated, which is always a plus. The manager mentioned that they’re understaffed and that he didn’t know the computer system due to being new. I thought they were doing very well for being in such a tight situation.
Reviewed Sept. 26, 2021
The staff are nice, friendly, communicate well and seem well trained, and they sure seem to put the customer first. I've gone there a couple times and always satisfied with their work and prices. Nathan is the best! I highly recommend them.
Reviewed Sept. 24, 2021
Josh was great, always professional & efficient. Wonderful service, prompt & thorough. Competitive pricing. Very pleased. I was traveling to NY from VA and developed serious front tire problems. My Volvo has hard to find tires. Mavis rescued me from trouble.
Reviewed Sept. 24, 2021
Expectations were set and met during my visit. The team were engaged and you can tell there was an awesome work culture. I strongly recommend Mavis to friends and family. Also, team was very thorough in Explaining what was wrong and what needed to be done to fix it.
Reviewed Sept. 23, 2021
Joe and Jose were excellent! The tires I booked online didn't come in and they were able to find me better tires at a great price! They got them next day and had them done by the time I needed my car back. Highly recommend!
Reviewed Sept. 22, 2021
Have gotten my oil changed and tires repaired here a few times. Today I got a surprise and had to get my brake pads fixed on both front wheels. Vicky explained the price and also gave me a discount on my oil change to soften the blow of having to pay $319 for my brakes. Love Mavis and their customer service and mechanics. Will definitely keep coming back.
Reviewed Sept. 22, 2021
Purchased tires in Florida with another tire store that wore down after 15k miles. The tires were rated for 45k miles and manager contacted Michelin on my behalf. Negotiated a 66% rebate, ordered and installed the new tires on my car.
Reviewed Sept. 20, 2021
I check prices for Michelin tires online and Mavis gave me the best price. They use to be Kaufmann. I would strongly suggest to call them before you make a decision. They also match prices which I did around 2 months ago. This is my second purchase of tires.
Reviewed Sept. 19, 2021
I had to use this location twice recently. Once to repair a tire leak. I was surprised that it was repairable. Usually my tires have to be replaced. I also did an oil change. The staff was courteous and knowledgeable. The other time was for my vehicle's annual inspection. Again, the staff was courteous and professional. I will use them in the future.
Reviewed Sept. 18, 2021
My dad shop around to see who had the reasonable deals for 4 new tires for my 2011 jeep grand cherokee...He told me who has reasonable tires Mavis, and I was very please. They Will definitely be recommended, with service prompt and very courteous staff.
Reviewed Sept. 18, 2021
The service at the Mavis Tires & Brakes in Cordele, Georgia was more than I would expect from any business today. They actually went out of their way to help. They had a great attitude to go along with it. Driving home to Ohio from Florida, my Nitro broke down Sunday 1am. No other towing was available but theirs'. The great service didn't stop there.
Reviewed Sept. 17, 2021
I recently had my oil changed, tires rotated and balanced. The staff was not only courteous but greeted me as though I were family. Had a great experience. Mike ** was my service rep. And he made sure all checkpoints were checked off to include all fluid levels!!!! Great leadership team headed up by J.R. **!!!!
Reviewed Sept. 17, 2021
I had to rush to get my car into a service center before a road trip I was taking. I called a few other centers and no one had appointments available for the day I needed. I called Mavis and spoke to Joe. He told me to come in whenever on the day I needed. I showed up at 8 am and there was no wait. They took my car into the center and knocked out a full diagnostic of the vehicle, oil change, wiper blade change, and brake fluid flush in just under an hour. And the price was right too! Great service! Thank you again!
Reviewed Sept. 17, 2021
Was in a bind and needed brakes and struts in the front. Sal was super helpful and got us signed up for the flex shopper plan! Very courteous service! 10 out of 10!! All the employees were helpful, fast and kind! The facility was clean and air conditioned too!!
Reviewed Sept. 17, 2021
Thu, 9/16/21 – Store Location Mavis Discount Tire, 562 N Maple Ave, Ridgewood, NJ 07450, Store ID # 0375. This is an experience I had doing business at this Mavis store in NJ. On Wed, 9/15, I contacted Mavis and the phone was attended by Eric, who I later found out worked at the “call center”, very nice person who helped me make an appointment with the store for the tires I wanted for my Nissan Pathfinder and the final price including taxes would be $654 (Order # **). I proceeded to the store later that day and met **, another gentleman who was very clear with what was informed to me and also confirmed the price of $654. Later that day I called ** back to book a second appointment for my Toyota Rav4, ** advised me to make the appointment online which I did and the total amount came out to $535.92 plus taxes (Order # **), I even put down a deposit of $80.
Next day, Thu 9/16, I get a call from a ** who informs me that my Nissan tires had come in and I could bring in my vehicle, given my second car was in the workshop, I could not get to the store right away. Later on ** called and left me a VM asking if I still would be coming in. Around 3pm, I got my second car back from the workshop and I proceeded with my Nissan to Mavis and dropped off the vehicle. I get a call later from ** who informs me that the tires are almost done and they would be doing the alignment and I should be able to pick it up in a couple of hrs. Around 5.10ish I get a call from Steve who informs me the vehicle is ready for pickup. I reach the store and ** tells me the total is $800+!
I ask ** how that’s possible since the agreed amount was $654. ** informs me that Steve had got my permission to perform wheel alignment and that’s $129.99 extra. At this point, I am totally confused and ** proceeds to call **, who peeks from behind a door and says tell him we will give him a $10 discount! I proceed to tell ** that I am not aware of this extra charge and I never authorized it. Now ** comes and starts arguing with a very bad attitude that he informed me he was going to do the wheel alignment and that I agreed. I replied back stating that ** only informed me the status, ** never told me this was extra nor did he tell me what it would cost. **’s answer simply was, "You didn’t ask, you should know the standard is $129.99!"
At this point, I am completely taken back as this was indeed a rip off, ** very smartly snuck in a $129.99 charge without clearly explaining to me that this was not included in the original quote, that this was an extra service and that there would be cost associated, neither did he get my authorization for the charge!!!! ** continues with his rude behavior, telling me it was my responsibility to know this about cars and that it was a standard price I should be aware of! I tell **, "I don’t work at an auto place nor am I familiar with car parts and services, and that is why I come to Mavis because I trust you will be honest and tell me what needs to be fixed at a fair price and not take advantage of me."
At this point, ** tells ** take off the charge and cancel the default warranty on the tires sold, and says loudly he cannot come back here if anything is wrong with his tires and such. ** takes off the additional charge and somehow, still the bill is close to $690. I ask again this was not the agreed price and then I am not sure what ** did but the final price came out to $664.86, still $10 more than the agreed price. ** then tells me that he has cancelled my second order of tires and I can go get my $80 deposit from whoever I gave it to and he walks away. ** at this point tells me, he can still honor my second order of tires and I said I agree as long as I don’t have to deal with **.
At this point, ** is going over my second order and ** comes back still with his rude behavior and attitude and standing around trying to make an issue. Given all that happened, I ask ** to confirm the price that I have the printout for the second set of tires and that I do not want anything extra! ** jumps in and tells me its what’s shown on the screen, $535.92 plus tax, I ask what about my deposit of $80, he answers this amount is after the deposit and that shipping and handling is not included, the price is incorrect, the tires are worth more and such and keeps talking trying to make an issue again!
I tell **, "** please, the final amount for the second set of tires is $535.92 plus taxes minus the $80 deposit." ** takes a second look and he confirms yes, that was accurate and then proceeded to tell me about the TPS monitoring that is charged extra for $6.99 each. I agree to that as being extra and nothing more. I asked ** to write this down on my confirmation paper so that this kind of rip off or confusion will not happen again tomorrow. I leave the store, come back home and I contact customer service and explained the situation to the nice lady that attended. She gave me her word that she would pass this info to corporate and that someone would definitely contact me tomorrow.
I am hoping someone will, regardless I will be posting this review in every possible place on review sites online as no one should be having such a bad customer experience and people like ** should know such behavior is not appreciated by anyone nor should a person with his attitude work anywhere in a customer oriented environment.
Nidish **
Dear Nidish, we are so sorry to hear of this incident with pricing and service at our Ridgewood location. This is not the way we prioritize to take care of our customers, as our goal is to always treat you how we would want to be treated. We have immediately alerted the Regional Manager of the location, Luis, of your experience and created a ticket for you in our system #650817. It is our sincere hope that Luis will be able to regain your confidence in our company. We thank you for allowing us the opportunity to improve for you!
Reviewed Sept. 16, 2021
I have been extremely pleased with the great service I receive at Mavis. Knowledgeable staff that addresses ONLY the problems. Honest and fair pricing. I will continue to have all of my fleet serviced here. I would highly recommend Mavis to anyone who feels they haven't found a car service center they can trust.
Reviewed Sept. 16, 2021
Mavis location is the best. Mike always shows genuine appreciation to all customers. Mike always takes care of everything and everyone. I will not take my car anywhere else. They show great service and quality all the time. With everything they are always consistent.
Reviewed Sept. 16, 2021
I had an unexpected brake emergency yesterday and brought my car to Mavis as soon as they opened. I didn’t have an appointment but they were able to squeeze me in and fix my car even though they were short staffed. I was very impressed with their customer service! Sylvia, their ASM was fantastic. Thank you! I will definitely use them again :)
Reviewed Sept. 15, 2021
Great experience and excellent customer service. I was in and out within an hour. Highly recommend that location. Manager was very professional and polite. I had service at another location that was not as professional. Two tires took 4 hours.
Reviewed Sept. 14, 2021
Job well done at very reasonable price. Took one day only and all problems fixed with tire rotation. Greg very polite and professional. I have been dealing with Mavis for years and would recommend their service to other customers with auto needs or tire purchasing.
Reviewed Sept. 14, 2021
Made appointment online the other day. They took me in within minutes of arriving. Everyone was nice and helpful. Would recommend to family and friends. Also the prices were very reasonable. Will be going back to have brakes done.
Reviewed Sept. 14, 2021
Inspection was passed and some recommendations were offered. Amazing service! I was also offered some financial options for the recommendations which helped us out tremendously. The sales person was not pushy at all and was definitely believable. My husband and I were in a tough spot considering his lay off and disability, we were thoroughly impressed with Danny and his professionalism.
Reviewed Sept. 14, 2021
Took my 2017 Ford Escape to Mavis Pawling last week, for replacement of all 4 tyres (original tyres were lifex). Staff were very friendly and helpful, and fitted exactly the new tyres that I wanted even though I had given them an incomplete specification. Thank you guys!
Reviewed Sept. 14, 2021
Whether it's Chris or Keith. Never felt pressured or treated like I was a child. Explained exactly what was needed why it was needed and accurate in time. Everyone around me were treated in the same manner. I would and do highly recommend this shop.
Reviewed Sept. 13, 2021
Great management and crew. Took care of all my needs. I recommend them to all my friends. Only sell you what you need. You got the dealership and they try to sell you things you don't even need. Didn't need half the things the dealership said I needed.
Reviewed Sept. 13, 2021
Mike and team always makes sure that as a customer who brings various vehicle to their location in Catskill Mavis that I am treated fairly and with respect and they always make every effort to do the right by their customers. If you need your car repaired go see Mike and team Mavis Catskill.
Reviewed Sept. 13, 2021
I made my appointment online. When I got there they took me at my appointment time. When they went to do the oil change they showed me how bad the air filter was and gave me the price and everything so I can decide. From start to finish I was in and out within an hour. They also email you when it’s time for the next oil change if you give them your email information.
Reviewed Sept. 13, 2021
The staff was very courteous and customer focused. They were able to diagnose the problem with my tire, fix the leak, and had me back on the road in under an hour. This gave me the confidence to drive the 120 miles to make the Buffalo Bills opening day game.
Reviewed Sept. 13, 2021
I cannot say enough about the professionalism, courtesy and efficiency I experienced at this location of Mavis after being stranded on my way to NY from RI by a frightening incident on the highway that flattened my "run flat" tire. Manager Henry could not have been more helpful or kind. I highly recommend the Mavis in Old Greenwich. Ask for him.
Reviewed Sept. 12, 2021
Had a flat tire on the turnpike and were in and out in 25 minutes. Service tech was very informative, had our tire in stock and completed the job in less than 25 minutes. Would recommend this facility to anyone wanting quality service.
Reviewed Sept. 11, 2021
I was very pleased with my experience at Mavis Tire. The friendly, professional staff were outstanding. I was given a free ride home while they replaced all 4 tires. The waiting room was clean and had current magazines to read. Thank you.
Reviewed Sept. 11, 2021
I was able to get my tire repaired immediately after Triple A put the spare on for me. I had a shorter wait time than I expected. This is a very professional operation. The technician and the office manager were very good communicators. They explained where to look for the tire pressure light so I would be more aware of how to understand the lights on my dashboard.
Reviewed Sept. 10, 2021
I have been to Mavis on more than one occasion and had nothing but a Great experience. My vehicle has almost 130,000 miles on it and it still drives smooth. I would ABSOLUTELY recommend Mavis to a friend or family member. I have received great service for my vehicle and great customer service.
Reviewed Sept. 10, 2021
I've been doing business with the Plant City location for a few years now. Bought a few sets of tires and they beat everyone else's deals. Rest rooms are clean, that's a plus if you can't leave your car. The guys are good about informing on any issues that they find but do not pressure you on "up sells" like some other shops that I no longer do business with. I generally don't recommend businesses but these guys have earned my loyalty.
Reviewed Sept. 10, 2021
The folks at Long Beach Mavis Tire were great. I had a rim that needed repair for my car and I was on a tight timeline for getting it back. They were able to complete the job in 24 hours right after the labor day weekend. They showed me the issue and made sure the work was completed as promised on time and within the budget they stated. I highly recommend them.
Reviewed Sept. 9, 2021
Doug took great care of my car. Giovanni was helpful and courteous at the front desk. All around great experience. The staff was informed and communicated any issues with my car while working on it. I highly recommend Selden Mavis!
Reviewed Sept. 9, 2021
Each and every time we my daughter and I to receive services. We always leave feeling so good that we came here. Starting from Angela who is so knowledgeable with everything along with Sean and the crew. They always give professional, excellent customer service. Keep up the great services/work.
Reviewed Sept. 8, 2021
I had a 9 o’clock appointment to get all 4 tires changed and aligned. They completed the work and had me back on the road by 10:15. They’re the best. I will recommend them to all my friends and family.
Reviewed Sept. 7, 2021
I was very pleased with the level of service provided and the constant communication throughout the process. Issues were discussed and was given options. This was my first experience going here and I will definitely return for future services.
Reviewed Sept. 7, 2021
Needed an oil change and got so much more than that. Prices are as listed and fair. Battery needed to be replaced, which wasn’t what my local mechanic mentioned. It was at least 4 years old and definitely makes a difference with how the car runs already. Time spent at location was 2 hours and change, but around 45 minutes of that was waiting for lift availability. Once work began, it was efficient. Car feels new after tire balance and rotation. Many thanks to Mavis!
Reviewed Sept. 7, 2021
Best service… Was very friendly. Friendly service. Kept me informed on how long it would take. I would recommend to everyone. I have been to other places and I never received this A plus service. I will come back for other repairs.
Reviewed Sept. 3, 2021
Staff here was awesome, friendly and very time efficient! The manager Justin was awesome and attentive to all my concerns! Definitely will be a returning customer for all my vehicle maintenance! I would definitely recommend this shop over the one in Middletown NY!
Reviewed Sept. 1, 2021
Manager and crew were very professional and helpful, nice to do business with and will get all my business from here on out. I will recommend this shop to all my friends and family. These men went out of their way to help me out.
Reviewed Sept. 1, 2021
Staff was extremely accommodating and courteous. Work was performed timely and vehicle was returned clean and as promised. Very satisfied with the staff and their professional attitude as well as the work performed and the quality of the parts replaced.
Reviewed Aug. 31, 2021
They took great care of my car. The issues were fixed. Great place. Great people. Took great care of me and my car. They walked me through everything they did. Showed me the parts replaced and they took great care of me and my car.
Reviewed Aug. 31, 2021
I have been taking my car for services at Mavis Tire in Williston Park for more than 20 years. They always give great services. Julio and staff are the best. They are professional and knowledgeable. I trust them very much with my car. I will highly recommend this shop to my friends and family. Keep up the good Julio.
Reviewed Aug. 30, 2021
I was treated very well. Everything was fine. Work was very good. When I went in to look at my brakes he told me what was needed and it was going to be $387. That's fine so he fixed my brakes and when I came back we went out and looked at what he had done and when we were walking back in he says, "There's an online discount coupon, I'm going to use that and I'm going to give you $30 from military discount." I said, "Thank you," but then my bill was still $387. I find that fascinating but that's fine. Thank you very much.
Reviewed Aug. 30, 2021
I’ve been going to this location even before it was Mavis and have never had a bad experience. I took my car in for inspection and John told me that I needed a new muffler. He recommended a local shop that was also quick and did a good job. John has always been extremely helpful and courteous. I would highly recommend this Mavis location.
Reviewed Aug. 30, 2021
Best service from the folks there in Yulee. Honest and able to troubleshoot without extra necessities. Mike was very helpful and has earned my business for any future needs. I will definitely pass the word to my friends about their honest and reasonable work/prices.
Reviewed Aug. 29, 2021
I have always had a pleasant experience here at Mavis - they are the best! The service is great and the team members are always kind, friendly and helpful. I would definitely recommend a friend. Thank you so much!
Camilla
Reviewed Aug. 29, 2021
Travis and Kevin were very efficient, knowledgeable, and helpful. I did not realize that Mavis NTB could do more than Tires and Batteries. Almost every type of car repair can be done at Mavis. It will be really good if you guys can provide car rentals on long repairs.
Reviewed Aug. 28, 2021
Went here on a whim the first time but honestly don’t regret the decision. They work with you to make sure you get the best service for your vehicle. My car hasn’t had an issue since I started going there. The staff is great.
Reviewed Aug. 28, 2021
I understand your business is short staffed but even with this circumstance, I received quick, helpful service. The gentleman at the front desk was very kind as well. Thank you for helping me get my oil changed and brake fluid handled in a timely manner despite the current issues. You’ll be seeing me again.
Reviewed Aug. 28, 2021
Chas was exceptional and providing outstanding customer service. Very informative and they don't make you feel like you are a bother. Chas made sure everyone was taken care of and never made it seem like a problem. The service is the best and this is why I keep coming back.
Reviewed Aug. 28, 2021
This shop is always super friendly and super quick. I trust them. I might not use them for major repairs, I still have someone for that, but the little stuff is great. New tires probably, rotations and alignments and oil changes and stuff like that.
Reviewed Aug. 27, 2021
Adam was great to work with and gave me a good price on labor for my Fox-body Mustang. I came back a second time and brought my other mustang for some work to be done. They were fair again on labor and price!
Reviewed Aug. 27, 2021
Replaced blow out in the sidewall of the tire after hitting a piece of metal in the road, did what they said in timely manner. Also fixed another tire which had a screw in it. Very satisfied with their work.
Reviewed Aug. 26, 2021
Mavis (Largo FL) defines the word professional. Their team of Will, Timur, Avana, Bob, and Jonathan are the absolute best in the business. Not only are they extremely automotive knowledgeable but they truly care about their clients. Well done Mavis!
Reviewed Aug. 26, 2021
I want to say how very satisfied we were today with the service we received from Mavis Discount Tires in Oak Lawn. They got us in quickly as promised and out as promised. They pointed out in detail what they were going to do in regards to what we needed for our vehicle repairs. The assistant manager and the trained mechanic were knowledgeable in what they were doing to resolve our vehicle issues. After all they did I just knew we were going to have an astronomical bill. They charged us half of what we thought the bill was going to be. We left there two very happy people and we will be returning again for further services as needed. We highly recommend Mavis Discount Tires in Oak Lawn, IL.
Reviewed Aug. 26, 2021
Always welcomed by the staff when I walk in.. Super friendly and honest about the wait! I never feel pressured by the employees on upgrades or up charges which allows to me to keep coming back for the oil change or any other service needed!
Reviewed Aug. 26, 2021
Chris was the rep who helped us. He was courteous, patient and knowledge. He took the time to explain all our options and how long it would take to complete the job. We are very satisfied with the work and the time it took to complete it. I would recommend STS to my friends and family.
Reviewed Aug. 25, 2021
The guys were tired and boy was it hot out. They stayed late, after closing, just to make sure my car was finished. I told them I was from out of town and I had to be somewhere in the morning. Super nice and a reasonable price. Keep up the good work.
Reviewed Aug. 24, 2021
I waited too long to get my tires fix, so I needed more done than expect it. The guy on the front was super nice and patient and explained everything to me. Almost didn't come back after my last experience, but glad I just went to another location!
Reviewed Aug. 24, 2021
Very pleased with service. Prices are great! They were more than half the price of other companies I checked for the same service. Professional staff with willingness to serve. I will be using Mavis for future services they provide and letting family and friends know of the good service.
Reviewed Aug. 24, 2021
Went into Mavis to have a back flat tire checked. Was immediately greeted and after a few questions my car was taken back. Gentleman came back and informed me I had 2 nails in the tire. I told him to go ahead and put me a new one on. Also I asked if he would check the other back tire to see if I needed a new one. Was less than 3 minutes later he came and told me the other tire was fine, wasn’t going to sell me something I didn’t need. Went to pay and he gave me a deal on the tire. I was in and out in less than 30 minutes. I give Mavis an A+. Excellent staff and customer service.
Reviewed Aug. 24, 2021
Brian at Mavis Tires in Janesville was superb in obtaining and installing a matching replacement tire on my Honda when an original tire developed a dangerous bulge. He was able to locate the tire in only one day when other shops required a much longer delay. His shop replaced the tire the very next day and rotated the tires as soon as I drove to the shop. He was courteous, professional and efficient in every way and he made it possible for me to be back on the road in short order. I highly recommend Brian and his Janesville location shop for your tire needs.
Reviewed Aug. 22, 2021
Brought my car in shortly after 8 on Saturday morning, The two gentlemen at the front desk were very pleasant and helpful. The man who serviced my car was very fair, friendly and helpful. I need more service to my car and will bring my car back to have the service done.
Reviewed Aug. 22, 2021
I have only had a great experience with Mavis. I make my appointments online and I'm usually in and out faster than anticipated. Staff is always friendly and honest and it's worth going a little out of my way to service my car.
Reviewed Aug. 20, 2021
I bring my vehicles back again and again because they make sure I only get what I need, do it right the first time, give it to me fast and offer their products at a good price. I’m also very satisfied with the people who work there. They have a great attitude and know their business.
Reviewed Aug. 20, 2021
Very helpful and nice service. They were able to answer every question I had and knew everything about the status of my car! Todd really helped the most. Made sure I knew what was happening with the car! They are very knowledgeable!
Reviewed Aug. 20, 2021
We had a tire incident and needed to replace our tire ASAP. I called the west bend location and they got us in as soon as we arrived. 30 minutes later we got our tire replaced and back on the road. The store was clean and very welcoming.
Reviewed Aug. 20, 2021
Great service at great prices. Very respectable. I look forward to dealing with them again. I would also recommend them to anyone looking for automotive repair. They reviewed my car very thoroughly and did all necessary repairs after giving me a quote that they stood by. Prices did not change at the end of service. They also told me of parts that were wearing that would soon need to be replaced and gave a free quote on replacing those parts.
Reviewed Aug. 20, 2021
Your courteous and professional service is heads above your competition. Your pricing and attentiveness to the needs of your customers is exceptional. I will be a loyal customer for life. Amazon does not service autos, change oil, or sell tires - so your future business prospects look strong.
Reviewed Aug. 19, 2021
Very professional and courteous staff. Not pushy but informative about car service needs. I will be coming back for future service needs. Prices seem competitive and timeliness is good. Your choice of management staff and their enthusiasm is excellent.
Reviewed Aug. 17, 2021
I had my car taken in for what was initially a flat tire. Well, since it couldn't be fixed I was told it needed to be replaced and the other tire in the front should be replaced as the treading was wearing down. I said to replace them both to match my other tires. They weren't available and had to be ordered. No problem. They did that and told me to get an alignment. Ok. Cool! Then it was discovered that of of my studs to the wheel was stripped and it needed to be replaced. Aris was I believe the manager and he took care of me. It took a couple of days, but he got me going in a fairly decent amount of time. As long as he's there, I will keep going back to him. He knows how to take care of his people.
Reviewed Aug. 16, 2021
I live in MA and I had an emergency and had to go to Canadá. I did not have time to do an oil change to my car and when I was on my way I found this store and I spoke to the representative and he was very helpful and friendly. They did the oil change for my car, check all the fluids to make sure I was safe on my trip. I always will be thankful for all the help received.
Reviewed Aug. 16, 2021
Went to Mavis tire to purchase 3 new tires. We had purchased one tire at Mavis recently to replace one that had been road damaged. This time I was asked if I wanted an alignment and knowing that the toe-in was a little off by looking at the tire wear I said to check it and let me know the condition prior to actually doing the work. I was told that there was what I knew was a minor misalignment and was quoted a price of $89. 00 to do the work. Shortly after I received a call from the shop stating that the tie rod ends were frozen and the cost for repair would be almost $400.00. I declined to have the work done as I had had the front end worked on within the last year and suspected that there was no problem.
My wife went to pick up the car and was told that it was unsafe to drive but living only a short distance from the shop she brought it home. While driving she heard a loud popping coming from the right front we took the car to our usual mechanic and this is what he found. There was no problem with the tie rods Mavis personnel just didn't know how to adjust them or were intentionally attempting to do unnecessary work. The popping from the front right was because the tire had not been tightened and was moving on the lug nuts. The car truly was unsafe to drive but they had caused the situation after replacing the tires. This shop is located in Cordele Ga.
Dear Michael, we are happy to hear that our Regional Manager, Brian, was able to connect with you regarding this experience and that the conversation was positive! It is our sincere hope that you will consider Mavis Tire in the future and give us another opportunity to better serve you and your family. Thank you!
Reviewed Aug. 16, 2021
Made an appointment online on my way into work around 10am. About 12pm I was able to step away from the office and go mobile so I figured it'd be a good idea to get my appointment out of the way. The employees were more than accommodating to my needs, prompt service, and all done with a smile. Will return for future maintenance.
Reviewed Aug. 15, 2021
They did a good job for me. I’m a happy customer. Did an oil change for me today and checked my other fluids too. I will be coming back here to let them change my oil again. My mom had her tires done here and they did a good job on that too.
Reviewed Aug. 14, 2021
Went to change my breaks: Everyone was courteous and the job was done within a reasonable time frame. You can feel the positive atmosphere as soon as you go in. Will be changing my tire and future car service at Mavis Discount Tire from now on. Thank you guys.
Reviewed Aug. 13, 2021
My wife’s tires had worn to the point the whop-whop noise was unbearable. Stopped by Mavis, put the same tires on her car I put on my Lexus. Service, as always, was excellent. Quick, courteous, and responsive. Mavis is my go to place for auto service.
Reviewed Aug. 11, 2021
Very helpful with all services that they provide for my cars whether it needs a lot or very little. Will guide you through services that you may need soon. Will help you work with things that you can't afford all at once. One should appreciate this sort of helpfulness.
Reviewed Aug. 11, 2021
Somehow despite all the rhetoric that no one wants to work, people are lazy, etc., Mavis comes through with excellent service and delivers as promised! Prices are competitive and the customer service is what every other company in Lexington should copy.
Reviewed Aug. 10, 2021
I received very Good service. Once the service began there was a short wait for completion. There was a very professional staff and the waiting area was very clean. The prices were extremely competitive. My scheduled time was met. I will definitely go back for next next tire service.
Reviewed Aug. 10, 2021
Great service and attention paid to my needs. Working on Sunday afternoon didn’t seem to change their work ethics. I’ll definitely be back and recommend to others. Convenient location and reasonable prices. The store was very busy while I was there, but the manager, Doc, stayed in control and did what he could for all customers.
Reviewed Aug. 10, 2021
First time at Mavis, great service and facility. Everyone was so nice and helpful. Took my car right in and fixed everything. Great tires and service. The staff were really helpful and kept me informed on the process. Will be going back for my car's service.
Reviewed Aug. 7, 2021
I used to shop around for the best deals and have gone to every tire focused shop in the area and I find them to be the best overall and have been happily going there for years now. Would definitely recommend!
Reviewed Aug. 7, 2021
The staff at the Quakertown office are great. No matter how busy they are they take the time to answer any and all questions. This is a busy place and these guys go above and beyond to help you. Highly recommend.
Reviewed Aug. 7, 2021
Pleasantly surprised on how flat tire service can turn to a Great Hospitality that you expect in Resort like environment. Steve, I will presume is a manager at the Sugarloaf location in Lawrenceville Georgia turn my fair to happiness when I brought my flat tire very late for repair while I was having meeting next door. Go Mavis Tire Shop.
Reviewed Aug. 7, 2021
Fast, courteous, on-time, and no pressure to buy extra things that aren't needed. They fixed the alignment of my front end which was messed up by another auto repair chain. When I showed up they also let me know that there was a $10 coupon available. Great place to get work done!
Reviewed Aug. 7, 2021
Professional, timely, and very knowledgeable. Great experience at the new location. Took care of everything I needed and pointed some additional issues with my vehicle. Best part was they were pushy with the sales. Recommend them 100% for all your needs.
Reviewed Aug. 6, 2021
Manager in duty was helpful and accommodating. Needed 4 new tires only had money for 2. He told me about financing and I applied and got all 4 tires instead of having to come back next week to do the other two. Usually go to Tire Kingdom. Have for years. Thought I'd try this place out since I'm new in town and it was pretty good. I will be back.
Reviewed Aug. 6, 2021
Outstanding customer service this time. The manager Jay was very professional. He was patient and kind to me and explained other things that were wrong with my vehicle, although all I wanted was an oil change. He even quoted me a reasonable price for the work that needed to be done. He also let me know before even servicing my vehicle that an inspection was required not just an simple oil change. He was upfront and direct. The other guys in the shop were professional as well. I will recommend them to everyone I know. Prices are cheaper compared to most.
Reviewed Aug. 6, 2021
Had truck at another shop for front end alignment. I'd make sharp turn tires squelched. Went to Mavis Tire to get tires and they checked front end and found a lot of parts that were not tight, other short loose tie rods and upper control arms as mavis fixed and it drives better than new. Thanks mavis
Reviewed Aug. 6, 2021
When I talked with the service rep everything he said was accurate got the job done fast and excellent period thanks. Will recommend people which I did already to go to the Mavis on Green Tree Rd in Sewell NJ but I don't like the location mavis on Cross Keys Rd in SICKLERVILLE NJ. They're rude and slow Service
Reviewed Aug. 5, 2021
The staff was extremely helpful. They kept me updated on what was going on with my car. I would take my car back to them because the service was so great! I would also recommend them to anyone who needs their car serviced.
Reviewed Aug. 5, 2021
The service writer was extremely professional. Communicated with me on every repair needed on my vehicle. Replaced 4 tires. Front end alignment. Quoted me a price that stayed within my budget. Was very honest. Treated me like family. I would hire him if I were to hire a person in my line of work.
Reviewed Aug. 5, 2021
Great experience in this establishment. It was my first time going and I was really pleased. The regional manager was there and she was very nice and professional. Thank you guys again. The other two associates been very nice and pleasant also.
Reviewed Aug. 5, 2021
Mavis in Beloit, WI went above and beyond when the tires I ordered were the wrong sizes. They installed better tires than what I originally wanted. And for less money too. They installed 4 tires, balanced them, and reset the tire pressure sensors very quickly. I was out the door in 40 minutes. Thanks Mavis.
Reviewed Aug. 4, 2021
The front desk agent and Nick were great!! Smiling faces and fast service will continue to keep me as a customer. The building was clean and I felt like my car was in good hands. Very knowledge staff and I recommend to friends and family.
Reviewed Aug. 4, 2021
Jason, the manager, and his staff are courteous, fair and go out of their way to explain the issues with your car, what needs to be fixed now, vs later. They even drive me to my office. 50% cheaper than dealership for sure.
Reviewed Aug. 4, 2021
Very polite, and professional. Didn’t have the tires in stock. They ordered them for next day, gave me a call and took care of it right away. Kept me informed as they were doing the work. Was happy with the service, and it wasn’t just me. I observed the professionalism with everyone who came in. They were all treated the same way. Thanks.
Reviewed Aug. 3, 2021
I was stranded for the night with my two young children, with 200 miles to reach home after having an unrepairable flat and just a donut spare. The local Subaru dealer refused to help but Mavis had the right tire, got me in first thing in the morning, and had us back on the road in 30 minutes. I cannot recommend them enough. Professional and kind.
Reviewed Aug. 2, 2021
Steve at my local Mavis is great. Always on the mark with price and time of service. Steve’s follow up is always on time and the work from this location is always done quick and neat. I would recommend this location to all my friends and neighbors.
Reviewed Aug. 2, 2021
My family had traveled to Niagara falls & after a good night sleep, we woke on up Sunday morning 8/1/21 to a flat tire. I changed the flat tire & called several shops to find out if we could buy/ get our tire replaced. I then decided to replace all 4 tires and after calling 2 Pepboys stores, they told me they couldn't do it until Tuesday. Feeling disappointed, I called Mavis tires & scheduled an appointment. True to their word, Mavis replaced all our 4 tires & did alignment within the timeframe they promised. Mavis turned our awful experience to an "AWESOME" experience in Niagara city. Kudos Mavis!!
Reviewed Aug. 2, 2021
They stayed after closing time in a Sunday to help get my tire repaired so I could get back on the road. I had a broken wheel and we were able to get it fixed quickly.. The staff was very accommodating and willing to make sure I was taken care of..
Reviewed Aug. 1, 2021
Fast service at a great price. Had a flat tire that they plugged for me quickly. No issues. Manager was very friendly. Price was very reasonable and they showed me what was stuck in my tire, causing the flat. I would recommend this place for great tire servicing.
Reviewed July 31, 2021
I could not have expected or anticipated a better experience. The facility is well maintained and all the staff that I encountered were extremely professional as well as knowledgeable. I work with a lot of buyers and sellers in the area as a realtor and will be sure to highly recommend Mavis especially the Indian Land location. Anderson as the manager was exceptional in his promise and commitment to he service that I received.
Reviewed July 31, 2021
I really appreciate being able to schedule on the weekend. I was in and out quickly and the prices are good. Employees were very friendly and professional. Waiting area was clean and comfortable. Highly recommend for anyone who needs some flexibility.
Reviewed July 31, 2021
Chris was very helpful with providing more information on what needed to be done to my 2000 Solara. I wasn't sure whether or not I should get suspension work done or a tune up. He easily let me know which job was needed first.
Reviewed July 30, 2021
I recently had the experience of going to Mavis Discount Tire on Route 59 (Across from KFC). The service was great. They were able to fix my tires in the time they said it would take before starting the job. They also let me know that my brakes needed some maintenance. Again, all done in the time they told me it would be done before the start. Always a pleasure to bring my car there. Confidence in my cars maintenance.
Reviewed July 30, 2021
Very polite hard working staff. They took the time to correct a miscommunication fairly. The computer system had suggested that a 7 ply tire was recommended for a 3/4 ton truck which typically runs on 10 ply. The correct tires were placed on the vehicle.
Reviewed July 30, 2021
My brakes broke. I never had any repair done with this facility before nor knew Mike. He communicated to me and understood my need to use texts bec of my work environment. He was prompt in knowing the problem and fixed it right the first time. I’m really happy with Mavis NTB and Mike.
Reviewed July 30, 2021
I originally ordered tires online and made the appointment 2 weeks in advance. I had to move up my appointment and the tires I wanted were not in stock. I was shown several comparable tires similar to the ones I ordered and chose a replacement. The tires were in stock and installed the day I rescheduled, and were installed on time as promised. I'm happy with the purchase at this time, and with Mavis tire Marmora NJ.
Reviewed July 29, 2021
Carlton provided me with the information about my car. He was very patient, friendly and kind. He also stayed in constant communication with me about what was going on and what was happening to my vehicle as it was in his shop.
Reviewed July 29, 2021
Raj, manager of Mavis Tire on Sunrise Highway was AMAZING! He was the quintessential professional. My Rava 4 Limited required quite a bit of work including a new battery. He gave me as many discounts allowed to help defray some of the cost. Since, the work was going to take quite a while, he asked if I would like coffee, and immediately sent out for it. I have always had a good experience with Mavis, however, the visit to the Sunrise Highway location in Massapequa was the absolute best!
Reviewed July 28, 2021
Went in with a flat tire. Left 30 mins later with 2 brand new tires. Reasonably priced. I couldn’t be happier. Service manager Cody was very helpful and polite. Also helped me choose the best value tires in a reasonable price range!
Reviewed July 28, 2021
I have had nothing but good experiences with the Hicksville shop. I have been using them for about 10yrs. They are honest and fair. I had an issue that they could not help me with, but went out of their way to help me get the issue fixed! I absolutely appreciated that!
Reviewed July 28, 2021
Had four new tires installed on my truck and was satisfied with the experience, although there is always room for improvement. Would definitely return to this facility in the future for service. Giovanni the manager was great dealing with some of my issues.
Reviewed July 28, 2021
I’ve been to three of the Columbus, Ga/Midland, Ga locations and each visit was AMAZING. Staff was consistent with updating me and able to communicate everything thoroughly. I’m appreciative for this company’s existence. My most recent visit with the Midland, Ga location was a favorite thanks to Mindy (hopefully her name is spelled correctly) but she was so welcoming and understanding. She did an exceptional job of communicating the status updates of my car to me as well.
Reviewed July 28, 2021
Can not give enough praise for Dustin and his team at this Mavis Tire location. Great prices, excellent service, and got me out of there in the time frame they said they would. Highly recommend to anyone in the market for buying new tires.
Reviewed July 27, 2021
Dean and his staff at Mavis did an excellent job and provided great customer service. The repairs were completed in a timely manner and I was kept informed of the condition of the parts that needed to be replaced and why they needed to be replaced.
Reviewed July 26, 2021
This place is amazing along with great customer service. It was my first time and my experience was awesome. The service was very reasonable and had great prices. I can say that overall this place is a 10 out of 10 and looking forward to being going here again in the future.
Reviewed July 26, 2021
From the lady who greeted me at the front counter to the manager who came in to help and the technician Daniel who service my car were all helpful, caring and empathetic to my situation! My family and I were on our way back from the airport where my tire started to blow out. We’re coming into town because our family member had passed. So as you can imagine being with a blown tire was the last thing we needed to deal with. The whole team had a full schedule and didn’t really have room to service my vehicle but they made a way to bring my car straight in and less than 30 minutes have my tire changed and we were back on the road headed to the rest of our family. They were so empathetic the whole time we were there. They turned a horrible situation into something great! It’s hard to find genuine people these days and that whole team from beginning to end was wonderful!!
Reviewed July 25, 2021
The complete experience was extremely professional and was informed as to every step that was taken. It was stressless. I have been dealing with Mavis for many years and wouldn't think of going anywhere else. The prices are competitive and the work is quality!
Reviewed July 25, 2021
SUPER!!!! Thank You for the immediate CARE!!!! The price was affordable. Thank you!!!! I was accommodated. My car sounds and feels good. The mechanic is a “superhero”. A true asset to your garage. The gentleman that works the office went above and beyond accommodating my needs w/ a appointment and hunting for my parts my car needed. Again thank you!
Reviewed July 24, 2021
I was so satisfied with the service, when I had two tires replaced on my 2015 Nissan Armada a few weeks ago, I took it back to have the other two replaced, The staff is awesome. The service is great and the price is fair. I had the tires on my 06 maxima replaced today. As expected another great experience. I highly recommend the Mavis brand.
Reviewed July 24, 2021
All the Service Managers and techs are awesome. I highly recommend Mavis in Quakertown P.A. on route 309. Every time I have an issue with any of my family member vehicle I can always count on the guys at Mavis.
Reviewed July 24, 2021
I needed brakes and rotors for a hot minute. I did some light research, and called my local guy who did my oil changes. Some stores offer a senior discount, and since my momz was helping, I asked if they had such a discount. They said they could, however, they just raised the quote (originally quoted $350 for both pads and rotors) to $380 and reduced it to $350.)
Decided to look deeper. At one point I reached out to a tech on Craigslist, who stated he could install both pads/rotors for $100. I would just buy the parts from Amazon/Rockauto. Out the door at $165/$175. Obviously there are no guarantees when one does it this way. Continued to dive deeper, local shops that were recommended by friends were more expensive, quoting me $400/$450. I hate to say this, but being a woman, we still get taken advantage off. Fortunately for me, I went to vocational school, and one class was auto-tech. I'm not saying I am a mechanic, however I am aware how brakes and rotors work and concerned that I might also need calipers, since I've been driving with my rotors grinding. But I kept this to myself.
Mavis Auto was my next call. Immediately, when I spoke to Josh, he made me feel trusted. He quoted me $297 for pads and rotors. When I asked for the senior discount, without flinching or catching an attitude, he said no problem, he could do 10% off - $270 out the door. We (Momz and I) decided to bring Bella in to Mavis. They got me in right away, said it would be about two hours. Midway through, Josh brought me back to show me how the tire wasn't spinning the way it should, meaning I might need new calipers (which are the most expensive part of the braking system). He explained mine *should* be okay, and they could probably work with them, but wanted to prepare me if this was the case. About 30 minutes later, he comes out and tells me my calipers were good. This impressed me, since they could have gotten away with installing new calipers - and charging me close to $250/$300 - raising the total to $570.
I don't usually bother with reviews. However, this warranted one. When it came time to pay, the total was $259.02 - saving me an extra $11 bucks. They were quick, efficient and kind. I highly recommend Mavis for brakes/rotors, and even whatever else you might need. Being an honest company, with honest employees who seem to love their gig, you cannot go wrong with them. They have a new client for life.
Reviewed July 24, 2021
Great, excellent services, fast, on point and wait time was way better than expected. Had no issues and very precise with details of what needed to be done what was done. Thank you guys for perfect service. I would recommend anyone to this particular shop in Lexington on E. Main St.
Reviewed July 24, 2021
Came in last minute for a tire check, didn’t have to wait long till they looked at my vehicle. Then they quickly told me what was wrong & I was in and out in about 20 minutes. Everyone was very nice and friendly, great prices too!
Reviewed July 23, 2021
The staff at Mavis Discount Tires at the Broadway Mall is very helpful and professional. I had bought a set of tires yesterday and there was a little miscommunication between what type of tires I was receiving but after speaking with Nasir at the front desk all was resolved. I am very happy with the tires and the customer service he provided.
Reviewed July 23, 2021
These guys at Mavis tire shop on South Road in Poughkeepsie NY are absolutely outstanding. Not only are their prices the best around, they also have the best customer service I've seen in a very long time. A pleasant experience is an understatement. I'm so glad I've chosen to get my vehicle serviced there. They're all professionals in my opinion. I'm officially a life long customer. Thank you so much for the all around outstanding service. I'll see you guys the next time any of my vehicles need servicing.
Reviewed July 23, 2021
I had a great experience during my first visit to Mavis Discount Tire on Baltimore St in Hanover. The gentleman who helped me was great to deal with. The price to fix my tire leak was reasonable and the place was very well kept. Everything appeared to be well organized.
Reviewed July 22, 2021
Great, quick, friendly, knowledgeable service. They took me right in and I was done in an hour. I explained what my needs were and concerns and they quickly took care of my issue and more. Thank you Mavis so much on Dolson Ave in Middletown NY.
Reviewed July 21, 2021
I go to this Mavis for all my vehicles. Bernie, Fetus, and Paul are great. They go out of their way. I send everyone I know to them. They have the best prices on tires, oil changes and brakes. They are very busy. You may want to make an appointment.
Reviewed July 21, 2021
They are always friendly and willing to help with anything you need done! Shelley at the counter is very helpful. We actually live closer to the store on hwy 17, but we would rather drive at little farther to this store.
Reviewed July 20, 2021
Your staff was so nice and very professional to solve my tire issue. I had very low wait time and you did not overcharge me for my tire issue. This is the way business should be done... I will definitely continue to use your services for the very foreseeable future.
Reviewed July 19, 2021
I got brakes and rotors done about two weeks ago and my brake light on dashboard keeps coming on. Just my brake light is on so I’m not sure if they messed up or not but usually when it comes on it’s for a reason ..I was a happy camper at first but now that I have to come back after waiting 4hours for them to do it the first time I feel a way
Dear Taijay, we are truly disappointed to hear you are having an issue with your car. We have escalated this to our Regional manager, Jim, and created a ticket for you in our system #629809. He will be reaching out to you immediately to regain your confidence in our company. We truly appreciate your feedback and the opportunity to improve for you!
Reviewed July 19, 2021
Great service from Andrew and the rest of the team. You guys always get my service done at Appropriate time. Like new location. Very open and nice. Can’t wait to see how Mavis Tires is going to look from the transformation from NTB.
Reviewed July 19, 2021
They were very knowledgeable and fair. I will definitely recommend this shop to others. I got tires put on and I had an idea of what I wanted. But they offered me a better tire than I thought I wanted. Which when I did the review. The tires I actually purchase were a lot better than what I wanted. They found other issues as well. And were upfront with me. Which were things I already knew about. I will be back to allow them to do the work.
Reviewed July 19, 2021
I needed a back tire fixed and thank God had the warranty so I was able to purchase two new front tires and Avery was so nice and helpful. I was also able to get an alignment done. Was very please with customer service and price.
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavistire.com


