- Max. panel efficiency
- 22.8%
- Panel warranty
- 25 years
- Payment options
- Cash, loan, lease
- Year founded
- 2003
EmPower Solar is a SEIA-certified solar installation company with lots of local experience. Customers are overall satisfied with the installation process, staff professionalism and the savings they are experiencing on their electric bills.
- “I looked at their proposals, what they offer, and the customer service who gave me online consultation because they did a video conference call where they explained how it works. And I realized that this is a serious company and they probably will do a good job. My installation experience was very positive. I'm happy with them. It's a good thing. They gave us an application where I could see how much energy is produced and how much energy is consumed and I could see exactly that I'm saving a lot of money and this is exactly what they wanted. I would recommend them. They're a good company.” — Roman in Brooklyn
- “EmPower is good. They're responsive and professional. They brought a lot of info and samples to look at and that gave me a lot of information to process. I like that. The paperwork took a few weeks and the installation took three days. In the spring and fall, that tends to have a lot of savings. Summer will be less. In winter, it's not much because there isn't enough sun. Their customer service has been very good. They got back to me within 24 hours and they set up sometimes an in-person visit to check the issue. Sometimes they're able to do it remotely.” — Simon in Queens
- “EmPower powers the house and my electric car with solar and I'm happy with it. I got money back the first two years. But as we added more heat pumps and such, we're at break-even. The permit was the most difficult thing but EmPower took care of it. They are timely and they follow up. They had to replace the inverters in each of the panels because they were substandard and not performing.” — Tom in Breezy Point
Shahida in Staten Island had hoped for a positive experience, but it turned into a stressful and costly ordeal. It took a full year to complete the installation. The reviewer had to deal with multiple sales representatives who didn’t provide clear information on what to expect or what was happening during the process.
EmPower Solar specializes in high-performance solar panel and battery system installations. Services are available throughout Long Island and Greater New York.
- Energy services: Custom solar system design, solar panel removal and reinstallation, battery installations and EV charging solutions are available.
- Warranty information: Panels come with warranties of 20 to 25 years. All systems also come with a 10-year workmanship warranty.
- Payment options: Cash purchases are an option if you can pay for the solar panel system outright. EmPower Solar works with third-party lenders to let customers finance their solar panel installations.
Pros
- Variety of solar solutions
- 25-year output guarantee
- Leak-free guarantee
- Multiple financing options
Cons
- Some installation delays
- Some communication issues