Purelight Power Reviews

I believe they’ve gone out of business. Left me high and dry with a system not working.

Was told that I would not have another electric bill and within a year I would receive a 11,000 rebate check that I could use to knock my total bill down (which was ridiculous BTW). Never received a rebate check, my electric bill was never even close to zero. Now the pricks went out of business and left me with no warranty and a huge bill from dividend finance. BIG MISTAKE!!!

After a difficult and poorly managed install with PureLight, we found that we had a solar panel that was not working properly. The system did not make it a year without a failure. PureLight said they were unable to fix the panel because they did not have any employees to work in Washington State. After contacting us early this month to let us know that the repair appointment we waited 8 months for was cancelled because an employee quit, we received a phone call this morning stating PureLight was no longer doing business in Washington State. When asked about getting the failed solar panel fixed, we were told to contact a local solar company for repair. So much for paying for a product with a 10-year warranty since they didn't ever fix the problem under warranty. Do not do business with PureLight unless you are prepared to be abandoned and ignored.

After careful research, I chose Purelight Power and couldn’t be happier. Fast, clean install, no roof damage, and my energy bills have noticeably dropped. I recommend them to anyone considering going solar.

The entire experience from beginning to end was seamless. Excellent sales, well explained and all my questions answered. Office personnel had all the paperwork and permits processed. They stayed on top of it all, kept me updated, etc. The installation was so fast and clean. Nothing left behind to pick up! The amount of effort they went to to protect the home and yard was amazing! Weather in Montana can be unpredictable, but the team kept me informed, and the first break we had, got their crew out here, and the project done! I'd recommend Purelight any day of the week and twice on Sunday.

We're glad to say everything went as promised! Communication was good, crews that came to our house were friendly and helpful and took care of things beyond the scope of the project. So far everything is working as expected.

All the team members were helpful and efficient. Nice to work with this company. I will definitely recommend this to my friends and family. My reason for getting these panels was more about resale value for my home. I am hoping this will make my home more efficient and affordable in the long run.

The team at Purelight made the switch to solar a simple one. We are grateful for the transparent conversations and the low pressure decision. Kyle helped us navigate as our family made the choice that was right for us.

Ryan was amazing in being honest, answering my questions, and not pushing me into anything. The whole process was easy thanks to the amazing team of people to answer questions, schedule projects, and keeping things rolling to get my new roof, solar panels, electric company, turning on the system, and final review. I 💯 % recommend this company if you're looking to go solar.

We added solar to our house this year, utilizing Purelight Power. As we were making the decision to go solar, we looked at various options and choose Purelight Power and have never looked back. We worked with Lilly M. as our salesperson who was professional and very informative. The level of professionalism in working with Purelight Power from day 1 was amazing. They took us through all the steps from a proposal with engineering to discussing financing options.