Purelight Power Reviews

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About Purelight Power

Purelight Power specializes in grid-tied and hybrid solar panel systems plus energy monitoring for residential and commercial clients. It offers equipment from Hyundai Heavy Industries, Yingli, Tesla and others. The company is headquartered in Medford, Oregon. Services areas extend across parts of the West and Midwest.

Purelight Power Reviews

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    Page 2 Reviews 5 - 35
    Installation & SetupStaff

    Reviewed March 30, 2025

    Purelight Power did a fantastic job from A to Z with the installation of our solar power system! From the start we felt we were in good hands. Say goodbye to your power bill. Highly recommended! Joe and Adrien **

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    Reviewed March 27, 2025

    Had a good experience from start to finish. Was told what to expect from day 1 and it played out the way I was told to a T! Definitely one of the smarter choices I've made!! If you want to regulate your electric bill and not worry about increases every year I'd recommend going with these guys!!

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    Installation & Setup

    Reviewed March 25, 2025

    This project was handled very professionally. I work in project management and as projects go this project was seamless and painless. The installation crew was informative and courteous my neighbors even made a comment of how nice they were.

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    Installation & SetupProcess

    Reviewed March 24, 2025

    We went into this knowing pretty much nothing, and Tyler answered all of our crazy random questions. All the way through the process I have felt they've answered my questions and have been very open and forthcoming. The installers were very polite and cleaned up everything and did their best not to interrupt my work day during the installation. We will definitely recommend Tyler and Pure Light to friends and family.

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    Staff

    Reviewed March 23, 2025

    I had a great experience from start to finish! Everyone was very clear and concise on what the process would be like and what I was to expect within due time. I'd recommend them to my friends folks as they are a professional company to go through.

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    Installation & SetupPunctuality & SpeedOnline & AppStaff

    Reviewed March 20, 2025

    Sales team was great. Ryan did a great job of answering any questions that I had. Everyone was super informative and respectful. Overall a great experience. The installation team was quick and efficient. They cleaned up after they were done. The app is very useful.

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    Customer Service

    Reviewed March 17, 2025

    Our experience started with a knock on our door from a salesperson and a few months later we have solar installed and producing power! Great program/plan! Great customer service! Answered questions and explained things thoroughly.

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    StaffProcess

    Reviewed March 14, 2025

    Purelight made getting solar from start to finish! We had Seth from Cedar Rapids as our sales rep and he explained everything so well. It was a faster process than I anticipated. Highly recommend purelight power for Solar!!

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    Customer ServiceInstallation & SetupOnline & App

    Reviewed March 13, 2025

    The entire process from sales to installation to post-install walkthrough was all excellent. Purelight goes above and beyond to make it the best experience. Lincoln was very helpful to answer all my questions I had before I purchased the system. The installation team did a great job and the panels looks great. Lastly, Jonathan did a great job explaining how I can monitor my system through the app to ensure my system is working to its full potential.

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    Customer ServiceInstallation & SetupStaff

    Reviewed March 10, 2025

    My experience working with Tyler and the entire Purelight Power team was seamless. Their communication was excellent throughout the process, and my solar energy system was installed in less than eight weeks. If you’re interested in generating your own electricity and reducing your reliance on the local power company, I highly recommend contacting Purelight Power. They have a local office in Ankeny, IA.

    Jeff B. - Johnston, IA

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    Customer ServiceStaffProcess

    Reviewed March 10, 2025

    The process was painless start to finish. They were very professional and quick to answer or solve any issues we had. From the sale person to office staff to installation crew.... They were all great.

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    Staff

    Reviewed March 9, 2025

    Great respectful company. The electrician that came out to set up. The solar panel is really helpful too. Help me upgrade my breaker box and answered questions that were not related to my solar. Did a very good job cleaning up after themselves.

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    Punctuality & SpeedStaff

    Reviewed March 8, 2025

    It has been a Great experience working with Andrew (Sales) along with the Set-up Panel crew who was timely, clean and professional! Even when the Inspector came to review work, he complimented on the work performed. Then today, Ben was helpful and informative. We feel going Solar is the way to go for the future especially in Central Oregon! John & Donna L.

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    Customer ServiceStaffProcess

    Reviewed March 7, 2025

    Just a great experience from start to finish. Worked with Jonathan ** and Jonathan ** and could not have been more pleased with the entire process. Very knowledgeable. Happy to answer any questions. Made the decision to go solar an easy one. Love the monitoring app. Being able to see my system's status and output in near real time, really scratches that technology itch. Could not recommend Purelight Power more heartily!

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    Customer Service

    Reviewed March 7, 2025

    Overall my experience with Purelight Power was a good one. Orlando was great and was always available to answer any questions I had. Same goes for the whole staff from the walk through of turning the system on, to getting set up on the mobile app.

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    Installation & Setup

    Reviewed March 5, 2025

    I am really happy with the work that was completed for my solar panels. The consultation was very informative and they broke it down to show and compare the rates and amount of power I could produce and save money in the long run. There were no delays and the installation process was completed efficiently! I am 100% satisfied from start to finish with Purelight Power! Thank you guys so much!

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    Staff

    Reviewed March 2, 2025

    Great experience so far using this system. I was very skeptical at first but feel more comfortable and why not harness the solar energy in the sky which is a natural and cost effective. Purelight staff have been very helpful so far.

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    Installation & SetupStaff

    Reviewed March 2, 2025

    The project from start to finish went very well, from the roofers replacing our roof to the team of folks installing and wiring the solar panels. All of the details taken care of with permits and engineers. Team did a great job!

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    Customer ServiceStaff

    Reviewed Feb. 28, 2025

    I will keep it short and sweet. From start to finish and still ongoing, nothing but good words to say about the quality and performance of everyone all around. Everyone was approachable and helpful. To the point where people who approach my father (30+ year electrician whose company doesn't deal necessarily with solar panels or installations) and his boss call me asking questions and for referrals. Would give more stars if it were possible, aaannnndddd they had given me a hoodie hahaha.

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    Installation & SetupPunctuality & SpeedStaffProcess

    Reviewed Feb. 24, 2025

    From start to finish Purelight made the whole process easy and streamlined. The salesman, Brandon was a rockstar, the install team was quick and professional, the office staff was friendly and communicated well with handling the different stages of the process. 10/10 would recommend to anyone!

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    Customer ServiceInstallation & SetupPriceStaff

    Reviewed Feb. 21, 2025

    Added $5000 to the price of the install because of an unexpected trench needed to be dug. Starting installation in November and did not finish and have it up and running until February. The electrical tying installer did a terrible job of putting back together the soffit and a very messy job in his insulation and most of that had to be redone. I would go weeks without hearing anything about finishing the installation or why there was a delay. Once insulation was finished they were too busy for another 3 weeks before they could schedule a video call to make sure everything was running correctly. They entered my email incorrectly with Tesla. Required me to spend a half an hour on the phone getting that switched over to the correct email address. Spent $40,000. Not impressed with overall customer service. There were a few people on the way that were great to work with, but overall pretty terrible.

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    Installation & SetupSales & MarketingPunctuality & Speed

    Reviewed Feb. 19, 2025

    I found Purelight Power to be one of the best companies I've worked with around my house. The sales talk was honest and helpful in making my decision to finally install solar. The installation crew was very polite and the work was done quite quickly. My yard was clean after they finished. The follow-up encounters have been useful and informative. I'm quite satisfied with my decision to go solar.

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    Installation & Setup

    Reviewed Feb. 19, 2025

    From sales rep through design, install, and activation had nothing but good experience with PureLight. Local(ish) company was prompt in responding when I reached out, was clear and honest about the process and expectations.

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    Installation & SetupPunctuality & SpeedProcess

    Reviewed Feb. 19, 2025

    The entire process was seamless from start to finish! Kevin was amazing even though we were skeptical, and installation was so fast and problem free! Ben was great following up and going over the system! Thank you! A+++

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    Installation & SetupStaff

    Reviewed Feb. 19, 2025

    Overall project went well. The roof install had some delays which caused the overall project to delay but the solar install was efficient and went smoothly. Ben ** did a great post installation run through. Houston ** was a great salesperson and Andrea ** was a great support person who handled all the tough stuff and was always available during the project.

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    Installation & SetupOnline & App

    Reviewed Feb. 17, 2025

    I had a great experience working with Jon and Scott from Purelight. From the first meeting to install took about 2 months. The app you use to track everything is real simple as well. Would definitely recommend using them.

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    Sales & MarketingProcess

    Reviewed Feb. 17, 2025

    From start to finish Purelight made the entire process smooth and stress free. Starting from the knock on the door, Purelight just felt different from the others. They didn't resort to uncomfortable sales tactics. They were honest, transparent, and genuinely focused on my needs rather than making a sale. They were confident that the product would sell itself, and it did. They kept me informed throughout the process, and most importantly, they delivered on every promise.

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    Installation & SetupStaffProcess

    Reviewed Feb. 13, 2025

    Hayden ** did an amazing job walking me through the process. He explained every step along the way. The installation crew was respectful and extremely hardworking. They came in, got the job done and cleaned up after themselves. 6 stars out of 5.

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    Punctuality & SpeedStaff

    Reviewed Jan. 27, 2025

    Very professional from our first encounter with sales staff (Kyle **) to installers and all follow up interactions. Never felt like we were left in the dark on anything. Quickly answered any question we had. Thank you for a very positive experience. Would highly recommend Purelight!

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    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed Jan. 24, 2025

    Pure Light, has been exceptionally informative & patient with educating my wife and I. The process and decision-making was intimidating at first. Pure Light, was there every step of the way and helped us the entire time. We're grateful and happy to have gone solar. We excited to see our electricity bills go down ❤️. Professional, Great Customer Service & Responsive.

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    Purelight Power Company Information

    Company Name:
    Purelight Power
    Year Founded:
    2019
    Address:
    545 Parsons Drive
    City:
    Medford
    State/Province:
    OR
    Postal Code:
    97501
    Country:
    United States
    Website:
    purelightpower.com