Fusion Power Reviews

That was not the case… Our solar payment is $400 and our APS bill in winter months is $150-$175 and in the summer is $225 or more. When we contacted fusion power we were told both of our reps have moved on and they don’t know what we were promised. Just so we are all on the same page our payments prior to new A/C unit and new windows were $280 all year long. So now with new windows and new A/C our summer bills are up considerably and we have a $400 solar payment. We have contacted APS numerous times to which were told we haven’t had a spike in usage so something is not right with our solar.

The one thing fusion had tried to do is “help us understand our bill” but it stops there. We have reached out to fusion MANY times with no answers besides call APS or “here’s how to understand your bill”. It is frustrating that we were scammed into this massive payment with no savings. We were supposed to be protected by any APS rate increases but that didn’t happen. All in all if you are considering solar I would strongly recommend not doing it or at the minimum not with fusion. I have heard success stories but we are not one of them and fusion has not seem to care at all to help us be a success story. It’s sad we were scammed. Don’t be suckered and don’t be scammed by this company.

(And because the owner has replied with our math doesn’t make sense.) To respond to the owners reply: To be clear that’s what YOUR sales team told us. We understand the solar payment. What we don’t understand is how we were scammed with “if we bought your system added 10 more panels” then we wouldn’t have an APS payment at all. In fact we were told by YOUR company we would have a credit from APS every month ranging for $-50 on. Your response to our post is EXACTLY what we have experienced through this entire process. You quite literally just proved our point on how this company of yours sells people lies, scams people, and doesn’t not care about their customers. Horrible company, horrible customer service.